Patient service representative jobs in High Point, NC - 374 jobs

Customer Service Representative/Route Service Representative - Agape Pet Services 📍 Siler City, NC | M, W, F 6AM-10PM | FT (40 hrs + overtime as needed) Siler City to South Myrtle Beach and back to Siler City 💲 Pay Range: $19.00-$24.00/hr (Based on overall skill and experience) If you're a pet parent yourself or someone who feels strongly about giving back to your community of pet lovers and veterinary professionals, this role could be a perfect fit. About Gateway Services Gateway Services is North America's leading pet aftercare provider, trusted by over 17,000 veterinary clinics. With more than 2,300 team members across 140+ locations, we support pet parents with dignity, compassion, and care - one pet at a time. Please visit Gateway Services Inc. to learn more about us. (Don't worry if you haven't worked in pet aftercare before - we'll provide training!) Job Overview At Gateway, our Customer Service Representatives (CSRs) are relationship-driven professionals in a key customer-facing role. As the primary link between Gateway and our veterinary partners, CSRs build lasting relationships, manage customer needs, and resolve challenges with professionalism and compassion. This position goes beyond driving. While transportation is part of the job, CSRs spend their days engaging with clinics and communities, staying active, and representing Gateway with care and integrity. What you'll do: Serve as the main point of contact for veterinary clinics, providing reliable and compassionate service Build trusted relationships with clinic staff and families through empathy, respect, and professionalism Safely handle pets in the aftercare process with dignity and care Manage customer needs and solve problems effectively Support Gateway's reputation for exceptional service in every interaction What we're looking for: Strong relationship-builder with excellent communication skills Empathetic and respectful, especially toward families and pets in our care Organized, dependable, and committed to customer service excellence Comfortable with driving responsibilities and being active throughout the day Pet lovers and pet parents are especially well-suited to this role The CSR role reports to the Care Center Manager. Duties & Responsibilities Relationship management: Serve as the primary point of contact for veterinary clinics on your route. Build and maintain strong relationships with clinic staff to ensure satisfaction and efficiency. Develop and maintain strong relationships with veterinary clinic staff. Maintain and support growing account base. Educate clients on services, answer questions, and address concerns promptly. Address any inquiries or concerns raised by clinic employees regarding service quality and operational efficiency. Ensure clinics receive prompt and professional support for all their pet aftercare needs. 100% Service Perfection and Wow 'ng customers at every interaction. Collect feedback to improve service quality and enhance the overall customer experience. Service delivery: Address any service issues proactively and escalate concerns to the appropriate department when necessary. Educate clinics on company services, policies, and procedures to enhance their experience and optimize operations. Ensure that the collection of all pets from veterinary clinics is conducted with the utmost care and the highest level of professionalism. Living our Brand Promise and One Pet at a Time. Anticipate clinic needs before requested, ensuring the highest level of quality service. Maintain all proper documentation and tracking for all pets entrusted to you. Enhance the overall clinic experience by ensuring that clinic staff are appropriately informed on company services, policies, and procedures. Assist with administrative tasks related to client accounts, including billing inquiries and service modifications. Follow company safety guidelines, adhere to store policies, and maintain vehicle and equipment standards. Always maintain best in class service standards by ensuring that you always comply with proper uniform and vehicle cleanliness standards. A positive and welcoming attitude is a must. Product and Service Promotion: Educate veterinary clinic staff on new product launches and available commemorative merchandise for pet parents. Distribute authorized marketing materials to clinics and ensure product information is up to date. Identify potential sales leads and redirect them to the Business Development Manager for follow-up. Monitor inventory levels of promotional materials and request replenishments as needed. Key Performance Indictors Growing revenue from existing clinics (Same Store Sales Growth). Expanding services and products within your assigned route (Organic Growth). Retaining clinic partnerships and keeping them highly satisfied (Client Attrition Rate & NPS). Minimizing customer complaints and ensuring on-time, exceptional service. Education, Training & Qualifications High school diploma or GED required as minimum Prior experience in customer service, account management, or sales/route sales is highly desirable. Proficiency in CRM systems and sales tracking tools. Ability to work early morning hours, weekends, and holidays as needed. Basic math and computer skills for order placement and inventory tracking. Valid driver's license with a clean driving record. Skills and Abilities Empathy and Compassion: Deep understanding of pet parents' grief and the vital role of aftercare services. Training provided. Service Excellence: Dedication to delivering exceptional, white-glove customer service. Problem Solving: Focused on turning obstacles into opportunities to deliver smoother, more reliable service. Urgency and Precision: Ability to respond swiftly while maintaining accuracy and care. Sales Expertise: Skilled in professionally educating and informing clinic staff about products. Strong Relationship building skills. Energy and Professionalism: A proactive approach with strong interpersonal skills. Innovative Problem-Solving: Continuously seeking ways to enhance customer experience and service delivery. Strong Communication and Customer Focus: Excellent interpersonal skills with a customer-first mindset. Multitasking and Account Management: Ability to efficiently oversee multiple clinic accounts. Pet Handling Experience: Comfortable and experienced in professionally handling animals. Training provided. Independent Decision-Making: Capable of working autonomously in a fast-paced environment. Technical Proficiency: Skilled in using CRM software, email communication, and other computer applications. Physical Capability: Able to safely lift and transport animals of various sizes. Working conditions You'll be expected to deliver best-in-class service at every interaction, living out our brand promise of treating each pet with dignity and each client with utmost care. Daily direct interaction with veterinary clinic staff, including doctors, technicians, and reception teams, to ensure they feel supported and informed. Independent decision-making is essential, along with the ability to adapt quickly and solve problems proactively on behalf of clinics and pet parents. Exposure to the emotional aspects of pet loss and grief is common. Compassion and empathy are essential when working with veterinary teams and pet parents during sensitive situations. Flexibility is required to respond to time-sensitive needs from veterinary clinics and to ensure consistent, high-quality service. Frequent heavy lifting in a physically active environment. Maintaining professional appearance standards, including uniform and vehicle cleanliness, is required to uphold our brand and reassure clients. YOU'LL LOVE WORKING WITH US BECAUSE: The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with! OUR CORE VALUES: People First Exceed Expectations (HIT) Honesty, Integrity, Trust Be Passionate and Caring Continuously Improve What You'll Get At Gateway, we believe in rewarding and supporting our people with more than just a paycheck: Pay range: $19.00-$24.00/hr + overtime eligibility Employee referral program - bring great people into our family and earn rewards Medical, Dental, and Vision Plans with low co-pays designed to support you and your family Company-paid Life, AD&D and LTD insurance for all full-time employees. Critical Illness, Accident, and Pet Insurance available as voluntary benefits 401(k) with employer match - we invest in your future Great Hearts and Minds Program - limited annual subsidy for your dependents' education Tuition assistance - up to $2,000 for approved education courses Grow with Gateway Program - access to in-house learning and development for your career goals including the Gateway Management Advancement program (G-MAP) Established Talent Management practices allows our employees to thrive and grow while in our employ Employee wellness and support programs accessible in an established Employee Assistance Program Paid holidays and PTO so you can rest, recharge, and enjoy time with family Physical activity - Not built to sit behind a desk, don't worry this role will get you out and about doing some physical activity Sustainability is as important to us as it is to those communities that we serve Opportunity to do something meaningful with your life - Support others in their time of need. And most importantly: the chance to be part of a team that makes a real difference for pets, pet parents, and the communities we serve. Join Us If you're looking for more than just a job - if you want a role where your compassion, charisma, and community spirit shine through - we'd love to hear from you. Apply today and help us serve pet parents with the care and dignity their companions deserve. Gateway Services Inc. and our brands are committed to providing accessible employment practices and fostering a culture of diversity and inclusion. Our employees are our greatest asset and each employee's cultural differences, life experiences, self-expression, and unique capabilities are what build our company culture and success. If you require accommodation due to disability during any stage of the recruitment process, please notify Human Resources at *************************. New employees to Gateway will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov #INDCSR M,W, F 6am to 10pm 40 hours full time; overtime as business needs

Department: 13347 Enterprise Revenue Cycle - Arrival: High Point Status: Part time Benefits Eligible: No Hours Per Week: 16 Schedule Details/Additional Information: Variable shifts with every other weekend and every other holiday required Pay Range $20.40 - $30.60 EDUCATION/EXPERIENCE: High school diploma or GED required. Patient access (scheduling, registration and financial clearance), insurance verification, billing or certified medical assistant experience preferred. REPORTS TO: Supervisor or Manager LICENSURE, CERTIFICATION, and/or REGISTRATION: N/A ESSENTIAL FUNCTIONS: 1. Greets patients arriving for their appointments. Monitors patient flow to ensure patients are cared for in the most efficient and courteous manner. 2. Ensures all patient demographic and insurance information is complete and accurate 3. Completes the registration process on walk-in patients, verifies and / or updates patient demographic and insurance information if changes or additions have occurred 4. Verifies insurance benefits. Obtains, calculates and collects the patient?s out of pocket financial liability. Requests and collects past due and present balances or estimates due 5. Follows the Financial Clearance policy for non-urgent patient services if financial clearance has not been completed or authorization has not been obtained, when appropriate 6. Identifies patients in need of financial assistance and refers patients to Financial Counselor 7. Performs visit closure, including but not limited to checking out patients, scheduling follow-up appointment(s), collecting additional patient responsibility (when applicable) and providing patient with appropriate documents. 8. Maintains knowledge of and reference materials of the following: Medicare, Medicaid and third-party payer requirements, guidelines and policies, insurance plans requiring pre-authorization/referral and a list of current accepted insurance plans. 9. Proactively communicates issues involving customer service and process improvement opportunities to management 10. Meets productivity requirements to ensure excellent service is provided to customers 11. Meets or exceeds performance expectations of 98% accuracy rate and established department productivity measurements. 12. Maintains excellent public relations with patients, families, and clinical staff as well as demonstrates a willingness and ability to work collaboratively with others for concise and timely flow of information SKILLS & QUALIFICATIONS: Ability to identify and understand issues and problems. Examines data and draws logical conclusions based on information available Knowledge and ability to articulate explanations of Medicare, HIPAA, and EMTALA rules and regulations and comply with updates on insurance pre-certification requirements Mathematical aptitude, effective oral and written communication skills and critical thinking skills Understanding of basic human anatomy, medical terminology and procedures for application in the patient referral, pre-certification and authorization processes. Ability to speak effectively to customers or employees of the organization; presents a pleasant, professional demeanor and image during telephone conversation Ability to handle sensitive and confidential information according to internal policies Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals Experience with Microsoft Outlook, Word and Excel and ADT software Ability to write routine correspondence, calculate figures and amounts such as discounts and percentages Must be able to work with minimal supervision, to problem solve in a high profile and high stress area and interact positively with all internal and external customers while possessing the ability to determine priority of work WORK ENVIRONMENT: Exposed to a normal office environment. Must be able to sit the majority of the workday. Occasionally lifts up to 10 lbs. Operates all equipment necessary to perform the job Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Benefits: 401(k) Company parties Free food & snacks Paid time off Customer Service Representative / Inside Sales FASTSIGNS of High Point, NC has been serving the Triad area for over 25 years. Our mission is to provide each customer with the highest possible level of customer service while solving their visual communications challenges and developing new ideas using quality graphics. Do you have a visual communications challenge, but don't know where to start? FASTSIGNS of High Point, NC is more than ready to help. Our strategists, graphics experts and problem solvers will work with you to find the right mix of visual solutions so you can tell your story the way you want it to be told. At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and sometimes at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. Here's a quick video to see what an Inside Sales Representative with FASTSIGNS is all about! ************************************************ Responsibilities Work with current and prospective customers, and be the first point of contact for walk-in, e-mail and telephone customers Provide exemplary customer service and build long-lasting relationships by embracing our core principles of being Quick, Clear, and Kind. Responding promptly to customer inquiries, communicating clearly to ensure understanding, and treating every interaction with kindness to create a positive customer experience. Give signage and design recommendations, prepare estimates, communicate with customers on order status and project completion Execute a variety of marketing functions, and maintain an attractive retail environment Help as needed with reports, required paperwork, and shipping Enjoy being involved in daily team meetings, and be intimately involved in the success of the FASTSIGNS Center Typical Physical Demands Ability to work under pressure and tight deadlines Ability to stand for long periods of time. Ability to lift 25 or more pounds. Present and maintain a good driving record. Flexibility to lean over a waist-high table and use back and forth hand motion to apply vinyl letters and graphics to a substrate when needed. Qualifications Outgoing, responsive, eager to learn and with a desire to succeed Great verbal and written communication skills Strong organizational and time management skills Experience in resolving customer satisfaction issues Proficient with computer and internet skills, including Microsoft Office Basic Math Skills 2-3 years of retail or counter sales experience preferred High school diploma or equivalent Benefits Competitive Base Salary + Commissions + Bonuses Paid Vacation and Holidays Formal Ongoing Training Outside Sales Certification Program Dental and Vision Program available 401K benefits Creative work environment Team Culture Monday-Friday 8AM-5PM Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Discover your next career! Make Your Statement with us! Apply today! Get inspired by this video ************************************************ FASTSIGNS of High Point is an Equal Opportunity Employer. Compensation: $19.00 - $19.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Job Information Title: Patient Services Representative Department: Patient Services Status: Hourly Classification/Category: Clerical Reports To: Practice Manager Direct Reports: None Summary of Position Under the direct supervision of the Practice Manager, this position is responsible for timely and accurate recording of patient demographics, insurance information, patient charges and payments. Cross training required in multiple administrative support functions including medical records, scanning, PHI request and messaging to both clinical and non-clinical staff. Minimum Qualifications The following qualifications are the minimum necessary to adequately perform this job. However, any equivalent combination of experience, education, and training which provides the necessary knowledge, skills, and abilities would be acceptable, subject to any legal and/or regulatory requirements: Must be able to sit, stand and walk for long periods of time Ability to read and understand the English language Ability to effectively maintain confidentiality of records and communicate with all levels of personnel And other duties as assigned Experience: One year of clerical experience in medical office setting required. Other related experience may be considered in lieu of medical office experience. Additional skills required: Knowledge of medical office software for the following: updating patient demographic information, posting charges and copays. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. Additional skills preferred: Proficient in use of all computer software utilized in practice Education: High School Diploma or GED certificate required Certification(s) : None Key Responsibilities Must be able to interact with individuals of all cultures and levels of authority by answering phones or face-to-face greeting. Must be able to schedule patient appointment under guidelines of administration Must be able to problem solve and have critical thinking skills Must be able to explain policy and procedures to patients and staff Must be able to interview patient to obtain personal and financial information Must be able to understand and maintain patient confidentiality Utilize PMG System: Schedule patient appointments Update patient demographics & Insurance Post copays Query for patient financial records Utilize EMR System: Update patient records Scan documents into patient charts in a timely manner Query patient information Extract Medical records for PHI request Patient Message provider/staff Must be able to perform accurate cash management /transaction procedures Perform other duties as assigned Kintegra Health Core Requirements Patient First - An approach to care that holds primary, the well-being and desires of the patient Build not Blame - Focusing first on finding fault with the process rather than the person Integrity and Honesty - F ostering an acceptance of openness, honesty, and fairness in words, deeds and the use of organizational resources judiciously for both internal and external customers Cooperation and Flexibility - Related to an internal believe that we function as part of an interdependent team with only shared gains or losses thereby committed to assisting whenever possible beyond the prerequisite job description Culturally Sensitive - Always working toward increasing one's ability to understand, communicate with, effectively interact and care for people across cultures, while having an acute awareness of one's own culture. Kintegra Health is a is a community sponsored, family-centered provider of health care, health education and preventive care services without regard to the ability to pay. We screen potential employees to first ensure alignment with our core requirements followed by the requisite position skills set. In doing so we need staff committed to this mission who do their best to live and work the characteristics of our core values as we strive to care for ever increasing members of the communities we serve. Our goals are: To provide continuing comprehensive and accessible primary care services to individuals and families of all economic levels within the counties we serve. To provide primary care services to meet the physical as well as social health needs of individuals and families, promoting health maintenance, providing timely diagnostics, treatment and referral services. To emphasize preventive care through patient and community education to help individuals become aware and responsible for their own health behaviors. To employ an interdisciplinary team approach in collaboration with other community providers to provide a continuum of appropriate patient/family-oriented care in a cost-effective manner.

Job DescriptionSalary: $17-20 The Oral Surgery Institute of the Carolinas Title:Insurance Verification & Patient Care Coordinator Report To: Practice Administrator Effective Date: 2026 Status: Hourly Summary The Oral Surgery Institute of the Carolina's is seeking a dedicated and highly organized individual to fill the role of Insurance Verification & Patient Care Coordinator. This position plays a crucial role in ensuring that patient insurances are accurately verified in a timely manner, while also playing a crucial role in ensuring seamless patient care and providing comprehensive administrative support to our team of oral surgeons and physicians. The successful candidate will have excellent communication skills, exceptional attention to detail, and a compassionate approach to patient care. Essential Duties & Responsibilities Insurance Verifications: Verify patient insurance to obtain accurate eligibility and benefits for relevant dental and medical coverages. Correspond with patient insurances and access insurance portals to gather active benefit coverages. Obtain last minute verifications for patients scheduled for same-day appointments. Coordinate with off-site verification team regarding . Collaborate with insurance companies and process claims, ensuring accurate billing and reimbursement. Patient Care Coordination: Schedule patient appointments, surgeries, and consultations in a timely and efficient manner. Greet patients, answer inquiries, and provide necessary information regarding procedures, insurance coverage, and post-operative care. Maintain patient records, update medical histories, and insure accurate documentation of treatments and outcomes. Coordinate with medical staff to ensure appropriate follow-up care and assist in managing patient inquiries and concerns. Collaborate with insurance companies and process claims, ensuring accurate billing and reimbursement. General Requirements Bachelor's or associate's degree in a healthcare-related field or relevant experience in a medical setting. Strong organizational skills with the ability to multitask and prioritize effectively. Excellent written and verbal communication skills, with a compassionate and professional demeanor. Proficient computer skills, including knowledge of medical software and electronic health records. Familiarity with medical terminology, procedures, and insurance processes is preferred. Discretion and integrity when handling confidential information and patient records. Ability to work independently, demonstrating initiative and problem-solving skills. Previous experience in a similar role or medical administrative capacity is advantageous. Skill Set Required Excellent verbal and writing skills Superior interpersonal and customer service skills Excellent listener Empathy for the needs of others Professional demeanor An enthusiasm for helping people through dentistry A good understanding of the dental profession Self-confidence Superior organizational skills High ethics level Financial Responsibilities Must adhere to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information. Physical Demands While performing the duties of this job, an employee is regularly required to: Sit for long periods Stand and walk, climb, stoop, bend, and lift up to 25 pounds. Talk and Hear, both in person and by telephone Use hands to operate, handle or feel office equipment; and reach with hands and arms Specific vision abilities required by this job include close vision and the ability to adjust focus Education/Training Preferred college degree Equipment Used Multi-line telephone system and handle a high volume of calls with courtesy Computer and other standard office equipment Type with speed and accuracy Communication This position is regularly required to: Work on multiple concurrent tasks with constant interruptions Read and interpret documents and information Use oral and written communication skills Interact with staff, doctors, patients, other offices, the general public, and others encountered in the course of work, some of whom may be dissatisfied and/or abusive individuals. This role must be able to work independently with general supervision, and understand and carry out written and oral instructions.

Exhibit proficiency in all of the following: blood collection by venipuncture and capillary technique from patients of all age groups, urine drug screen collections, paternity collections, breath/saliva alcohol testing, LCM/Cyber Tools, TestCup, pediatric blood collections, difficult draws (patients in mental retardation facilities, long-term care facilities, drug rehabilitation facilities, prisons, psychiatric facilities, or similar facilities). Additional Information For any queries please call me back @ ************ Thank you,

Benefits/Perks * Great small business work environment * Flexible scheduling * Weekend hours American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job Summary To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities * Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents * Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards * Register patients, update patient records, verify insurance accurately and timely, and check patients out * Determine, collect, and process patient payments and address collection and billing issues * Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests * Balance daily patient charges (cash, check, credit cards) against system reports * Complete closing procedures by preparing closing documentation and submitting required reports * Complete cash control procedures and secure financial assets * Maintain complete and accurate documentation * Other duties and responsibilities as assigned Qualifications High School graduate or equivalent. Previous medical clerical experience required. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. Compensation: $16.00 - $19.00 per hour PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.

Job Description Patient Care Coordinator Type: Contract-to-Hire Schedule: Monday-Friday, Business Hours The Patient Care Coordinator serves as the primary point of contact for patients, ensuring a smooth and positive front-office experience. This role manages daily reception activities, patient registration, scheduling, and customer service while supporting efficient clinic operations. Key Responsibilities Greet, check in, and check out patients and visitors in a professional, courteous manner Schedule appointments and maintain accurate patient records in the practice management system Collect payments and address patient questions or concerns Deliver exceptional customer service across phone, email, and patient portals Manage front-desk workflow, correspondence, and administrative tasks Build and maintain positive relationships with referral sources and internal teams De-escalate patient concerns and provide appropriate assistance and support Ensure confidentiality and full HIPAA compliance at all times Maintain accurate documentation and filing systems Collaborate effectively with multiple departments Work independently and as part of a team in a fast-paced environment Remain flexible and perform additional duties as assigned

We are a leading-edge medical laboratory testing company currently seeking a Patient Services Tech Specialist to join our team in Kernersville, NC. Job Description Blood collection by venipuncture and capillary technique from patients of all age groups Urine drug screen collections Paternity collections Breath/saliva alcohol testing LCM/Cyber Tools TestCup Pediatric Blood Collections Difficult draws (patients in various facilities) Must have comprehensive understanding of compliance and safety, and is able to effectively communicate the importance of compliance and safety to other employees Possess the ability and skills necessary to provide orientation and training Administrative: Answer telephones, maintain logs/records, organizational skills, proficiency with numbers, research information, time management, train employees, use computerized databases, written and verbal communications. Operate personal computer Qualifications Requires a High School Diploma or equivalent with 2+ yrs Experience Phlebotomy Certification with 2+ yrs Experience Requires a Valid Driver's License, along with a clean driving record Legal Authorization to Work in the US Additional Information Shift: Mon-Fri,8am-5pm 3 Month Contract +/- Pay: DOE **Looking for candidates with good work history, good attendance record, a positive attitude, and willingness to learn. Must be able to pass a background check and drug screen.

Blood collection by venipuncture and capillary technique from patients of all age groups Urine drug screen collections Paternity collections Breath/saliva alcohol testing LCM/Cyber Tools TestCup Pediatric Blood Collections Difficult draws (patients in various facilities) Must have comprehensive understanding of compliance and safety, and is able to effectively communicate the importance of compliance and safety to other employees Possess the ability and skills necessary to provide orientation and training Administrative: Answer telephones, maintain logs/records, organizational skills, proficiency with numbers, research information, time management, train employees, use computerized databases, written and verbal communications. Operate personal computer Qualifications Requires a High School Diploma or equivalent with 2+ yrs Experience Phlebotomy Certification with 2+ yrs Experience Requires a Valid Driver's License, along with a clean driving record Legal Authorization to Work in the US Additional Information Shift: Mon-Fri,8am-5pm 3 Month Contract +/- Pay: DOE **Looking for candidates with good work history, good attendance record, a positive attitude, and willingness to learn. Must be able to pass a background check and drug screen.

Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in Winston-Salem, NC, with a Monday-Friday schedule from 8AM-4:30PM. Holiday coverage may be required based on client needs. Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference? As a Hospital Based Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside. Essential Duties and Responsibilities * Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. * Complete the appropriate applications and following through until approved. * Detailed, accurate and timely documentation in both Elevate PFS and hospital systems on all cases worked. * Provide exceptional customer service skills at all times. * Maintain assigned work queue of patient accounts. * Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors. * Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. * Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. * Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted. * Conduct in-person community visits as needed to acquire documentation. * As per established protocols, inform the client in a timely manner of all approvals and denials of coverage. * Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases. * Regular and timely attendance. * Other duties as assigned. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities. * Some college coursework preferred * Prior hospital experience preferred * Adaptability when dealing with constantly changing processes, computer systems and government programs * Professional experience working with state and federal programs * Critical thinking skills * Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift. * Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook * Effectively communicate both orally and written, to a variety of individuals * Ability to multitask to meet performance metrics while functioning in a fast-paced environment. * Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code. * Hybrid positions require home internet connections that meet the Company's upload and download speed criteria. Hybrid employees working from home are expected to comply with Elevate's Remote Work Policy, including but not limited to working in a private and dedicated workspace where confidential information can be shared in accordance with HIPAA and PHI requirements. Benefits ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. * Medical, Dental & Vision Insurance * 401K (100% match for the first 3% & 50% match for the next 2%) * 15 days of PTO * 7 paid Holidays * 2 Floating holidays * 1 Elevate Day (floating holiday) * Pet Insurance * Employee referral bonus program * Teamwork: We believe in teamwork and having fun together * Career Growth: Gain great experience to promote to higher roles The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage. The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change. ElevatePFS is an Equal Opportunity Employer

JOB TITLE: Patient Access Representative DEPARTMENT: Patient Access REPORTS TO: Office Manager FLSA STATUS: Full time - Non-Exempt The Patient Access Representative position encompasses several jobs - Front Desk Check In, Scheduling, Medical Records, and Referrals. Although you may work in one job area primarily you will be cross trained over time to be able to work in the other jobs. The main functions of this role are described in detail below. Primary Customers Served: T Adult T Family/Visitors T Geriatric T Physicians T Team Members T Social Work Team T Community Agencies FRONT DESK FUNCTIONS: Friendly and detail orientated. Duties will include but are not limited to checking patients in and out. Scheduling patients for all appointment types. Collecting copays/balances, current insurance cards, insurance eligibility, and filing claims, scanning all applicable paperwork into patient's chart. Answer incoming patient telephone calls to the Front Desk Hunt Group in a timely manner (Front desk calls and portal question calls) Assign and/or answer unassigned Klara messages Following all safety and sanitation guidelines for self, staff and patients. Effective communication with all staff and patients Working as a team player with fellow front desk members Ability to alphabetize and put information (materials, forms, etc.) into chronological order. Ability to schedule time and assignments effectively. Ability to multitask effectively, dealing with phone calls, staff, patient communication. Ability to communicate calmly and clearly with patients about appointments in all circumstances, including when they are ill or have an emergency. Ability to analyze situations and respond appropriately. Adapting to busy high-volume environments Other duties as assigned Equipment Operated: Range of medical records equipment and supplies, including computer hardware/software, manual files, scanners, and printers. SCHEDULING / REFERRAL / MEDICAL RECORDS FUNCTIONS: Assembles patients' health information including patient symptoms and medical history, exam results, X-ray reports, lab tests, diagnoses, and treatment plans. Checks to ensure all forms are completed, properly identified, and signed and that all necessary information is in the EHR (Electronic Health Record). Communicates as needed with physicians and other health care professionals to obtain any additional information needed. Submits files/documentation to physicians and other clinicians as requested for review, quality assurance checks, and other purposes. Provides charts/documents requested for use in legal actions, following patient consent and confidentiality protocols. Schedules appointments for patients when they call. If medical practice offers after-hours/one-day appointments, schedules these appointments following urgent/emergency protocols, which may mean scheduling the patient with a physician or nurse practitioner other than their primary physician. Uses Electronic Health Record to match physician/clinician availability with patient's preferences in terms of date, time and patient need. Ensures that all cancellations or reschedules are properly recorded. Communicates as needed with physicians/clinicians and other staff about any patient concerns/issues related to scheduling. Consults with Office Manager about any system problems. Use customer service principles and techniques to deal with patients calmly and pleasantly. Receive and process referral orders from PCP physicians. Verify patient insurance eligibility and referral requirements. Initiate and manage electronic and paper-based referral processes. Schedule appointments with specialists and communicate appointment details to patients. Obtain necessary prior authorizations and pre-certifications from insurance companies. Track referral status and follow up on pending referrals. Maintain accurate and up-to-date referral records in the electronic health record (EHR). Provide clear and concise information to patients regarding the referral process. Answer patient questions and address concerns related to referrals. Assist patients with scheduling appointments and navigating the healthcare system. Provide patient education regarding pre-appointment instructions and necessary documentation. Communicate with patients and other clinical staff regarding referral status and appointment updates. Serve as a point of contact for specialists and their staff. Coordinate the exchange of medical information between primary care physicians and specialists. Communicate with insurance companies to resolve referral-related issues. Collaborate with other members of the healthcare team to ensure smooth patient transitions. Maintain relationships with specialist offices. Other duties as assigned. Expected Hours of Work: Assigned by supervisor Personal Protective Equipment: Must be able and willing to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. Supervisory Responsibility: None Travel: Possibly to Satellite Offices for coverage Additional Minimum Employment Requirements: Back Safety/Body Mechanics. Hep B if in clinical role Working Conditions: Ability to sit for extended periods up to 8 hours working on a computer and telephone. Ability to lift a minimum of 25 pounds. General indoor conditions. Noise: quiet to light noise. Weekend and evening work may be required. Face to face contact with patients, answering telephones. Implementing OSHA Standards staff may be subjected to assist in screening patients before entry into facility. Occupational Hazards: Potential for musculoskeletal injuries if proper lifting and carrying techniques are not used. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position without compromising patient care. Qualifications Minimum Job Qualifications: Education: High School Diploma required (or equivalent) - 2 years of college desired. License/Certifications: None required Language Skills: Proficient in English (Proficient in Spanish desired) Other Skills: Knowledge of HIPPA Privacy Rules Knowledge of medical practice protocols related to scheduling appointments. Knowledge of manual/computerized scheduling systems. Knowledge of customer service principles, techniques and conflict resolution. Knowledge in Medical Insurance Account Balances -Collection of Payments Excel Spreadsheets Skill in dealing with masses of information in organized manner. Skill in using computer and medical records software. Skill in communicating effectively with physicians/clinicians about scheduling preferences. Skill in manipulating several different schedules at once. Skill in using Critical Thinking

Title: Patient Coordinator Practice: Greensboro Oral, Implant & Facial Cosmetic Surgery Center Hours: Monday through Thursday: 8:00 AM - 4:30 PM Friday: 8:00 AM - 1:00 PM Saturday through Sunday: Closed The Patient Coordinator is a key member of our healthcare team, responsible for ensuring smooth and efficient patient flow and coordination within our practice. This role involves direct patient interaction, administrative support, and collaboration with clinical staff to deliver excellent patient care and service. Essential Functions Patient Interaction and Support: Greet and welcome patients upon arrival. Assist patients with check-in and check-out processes. Provide information on clinic policies, procedures, and services. Answer patient phone calls and address inquiries promptly and professionally. Schedule and confirm patient appointments, ensuring optimal appointment utilization. Monitor schedules for patient cancellations and follow-up with patients that need to reschedule. Administrative Duties: Maintain and update patient records in the electronic health record (EHR) system. Coordinate referrals, diagnostic tests, and follow-up appointments. Verify patient insurance information and manage prior authorization processes. Handle billing and payment processes, including collection of co-pays and outstanding balances. Prepare and manage patient forms and documentation. Other duties as assigned by the practice administrator. Communication and Coordination: Serve as a liaison between patients, healthcare providers, and other staff members. Communicate effectively with clinical staff to ensure patient needs are met. Facilitate communication regarding patient care plans and instructions. Customer Service: Always maintain a high standard of customer service and professionalism. Address patient complaints and escalate issues to management when necessary. Strive to create a positive and supportive environment for patients and their families. Compliance and Confidentiality: Adhere to all healthcare regulations and privacy laws, including HIPAA. Ensure patient confidentiality and security of sensitive information. Follow clinic policies and procedures to maintain compliance with healthcare standards. Qualifications Education: High school diploma or equivalency, required. Experience: Previous experience in a healthcare setting, particularly in patient coordination or administrative roles, is highly desirable. Proficiency in using electronic health record (EHR) systems and other office software. Knowledge of relevant regulations and compliance requirements in healthcare. Performance Requirements: Strong organizational skills and the ability to manage multiple tasks concurrently. Excellent interpersonal and communication skills, with a patient-centered approach. Approachable, professional demeanor Detail-oriented and thorough in task execution. Ability to work well under pressure in a fast-paced environment. Team player with excellent collaboration skills. What we do for you: We offer Medical, Dental, and Vision Insurance plans to our full-time employees. Two out of the three medical plans offered include Health Savings Account (HSA) eligibility. Company-paid Life, AD&D and Long-Term Disability coverage. Additional Voluntary Life and AD&D Insurance for you and your family! Voluntary Short-Term Disability Insurance available to you as well Dependent Care Flexible Spending Account (FSA) offered. Immediately begin saving for retirement through our 401(k) starting with very first paycheck! Employer 401(k) contribution and Profit Sharing after six months of employment PTO and 8 Paid holidays for fulltime employees! DISCLAIMER The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. OPS's management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Position Overview The Front Desk Representative will greet and direct members, guests, and staff as they enter the gym and provide control of the front door location. We Offer Performance bonuses and incentive programs for meeting membership or service goals Health and wellness benefits (medical, dental, vision) Employee discounts on retail, supplements, and fitness classes Flexible scheduling to fit school, fitness, or personal commitments Paid training and development in customer service, fitness operations, and sales Career growth opportunities in personal training, sales, or management roles Free or discounted gym membership (extendable to family/friends) Team recognition, contests, and rewards for top performance Responsibilities Enthusiastically greets each member and guest promptly Personally checks each member into the gym using the proper check-in procedures Register all guests in the gym using proper registration procedures Provides new guests with a tour of the gym and helps answer questions about current membership options What You'll Need to Succeed: No degree or previous experience is required. Dependable with a passion for health and wellness. About Workout AnytimeWorkout Anytime is a 24-hour, seven-day-a-week fitness concept formed to provide members with first-class fitness facilities at the lowest cost possible while offering exciting career opportunities for its employees. Positive & Supportive Environment: We've built a strong team culture where health, wellness, and mutual support are a top priority for everyone, not just our members. Professional Growth: We invest in our employees' careers by offering opportunities for continuing education and new certifications, helping you stay current with the latest fitness trends. Exclusive Discounts: As part of the team, you'll receive special pricing on supplements, gym apparel, and in-facility services like massages and physical therapy. Hiring ProcessA human will review your resume within 24 hours, and your first interview will be scheduled in 48 hours. ABOUT WORKOUT ANYTIME: Workout Anytime 24/7 has earned a well-deserved spot on Entrepreneur's prestigious list of top 500 Franchises for 2024! Atlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 180+ units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees. Mission To provide a friendly, convenient, life-changing journey with passion. Vision To reshape the fitness community where everybody aspires to be the best they can be. Values Attitude - We drive a positive culture of confidence and enthusiasm by doing the right thing for all our members, partners, and staff. Care - We provide our members, partners, and staff with an environment that is welcoming and respectful of each individual. Excellence - We are committed to the success of our members and partners through the expertise and dedication of our team. Strategic Drivers Think Big Keep It Simple Do It With Integrity

CoreLife has created an organized, convenient, and low cost multidisciplinary platform of care for those who so often fall through the cracks of today's highly fragmented healthcare delivery system. We enhance total health by providing a multifaceted approach to obesity, chronic illnesses, the root causes, social determinants, and related side effects. Position Description: The Front Desk Coordinator is responsible for providing high-level customer service to all patients and is the general point of contact for all of a patient's pre- and post-service needs. Responsibilities include scheduling client appointments, greeting clients when they arrive, and helping clients fill out paperwork. Major Areas of Responsibility: Patient consults. Manage the check-in and check-out process. Collect payments and balances on patient accounts; handle medical insurance. Schedule appointments, ensuring accurate paperwork and procedures. Answer phones in a timely and professional manner. Keep the reception area neat, stocked, and organized as required. Help to prepare documents and charts for the day. Clean and maintain the overall appearance of the office. Assist in clinical operations to facilitate optimum patient experience, including (but not limited to) weighing patients, and setting up Resting Metabolic Rate testing. Education/Experience: At least 1 year of medical front office experience is a strong plus Knowledge of medical terminology Familiarity with medical insurance A passion for health and helping others A positive attitude Licensure/Certification/Affiliation: Current CPR Skills, Knowledge, and Abilities : Critical thinking to integrate facts, informed opinions, active listening, and observations. Customer service skills. Decision making, problem solving and collaboration. Strong interpersonal skills to establish productive working relationships with multidisciplinary team and support services. Ability to communicate effectively in both written and verbal form to patients, public and medical staff. Adherence to CoreLife's Values: Meeting the needs of our patients & ensuring the highest level of patient experience, care, and outcomes Treating our patients, teammates, and partners with honesty, respect, integrity, and teamwork Challenging patients, teammates, and partners to achieve exceptional results and potential Work Environment: This job operates in a professional medical office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to handle or feel; and reach with hands and arms. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Note: Reasonable accommodations may be made available for individuals with disabilities to perform the essential functions of this position.

Looking for a career that makes you smile? We're seeking a Front Desk Coordinator I to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit, and notifies appropriate team member(s). Welcomes visitors to the practice and provides information about clinic features Answers, screens, and routes incoming calls and takes messages as needed Checks-in and collects general information from patients on their first visit Verifies insurance information Notifies clinicians of patient arrival and readiness Makes appointments for returning patients as necessary Prints/reprints appointment reminders and school/work excuses May make changes to the patient schedule as necessary Coordinates payment arrangements or account resolution Receives, stores, and delivers shipments and mail Takes payments and posts to account Updates charts and patient information Drives internal marketing initiatives and fosters participation from everyone Your special skills: We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in: Ability to communicate effectively verbally and in writing Ability to listen and understand information verbally and in writing Prerequisites for success: Basic knowledge of Microsoft Office Ability build rapport with patients Ability to establish and maintain good working relationships with patients and coworkers The Perks: In exchange for the dynamic contribution you'll bring to our team, we offer: Competitive salary Medical, dental, vision and life insurance Short and long-term disability coverage 401(k) plan 2 weeks paid time off in your first year + paid holidays Discounts on braces and clear aligners for you and your family members Why Smile Doctors? As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles. This is the perfect opportunity to grow with an expanding organization! Apply today!

Front office receptionist is the patient's first point of contact in the office.The receptionist directs arriving patients to waiting areas. The receptionist processes records and information filled out by patients and enters these into a computer database. They work to verify all insurance eligibility as presented by patients who are to be seen by the dentists. A receptionist must be organized and have strong phone and computer skills. Job Functions: The duties of a dental assistant are among the most comprehensive and varied in the dental office. The dental assistant performs many tasks requiring both interpersonal and technical skills. Greet patients, register new patients according to established office protocols, assist patients to complete all necessary forms and documentation and update patient information in data system in compliance with privacy and security regulations, inform patients of dental office procedures and policy, answer and manage incoming calls, including: respond and comply to requests for information, schedule patient appointments as needed, sort and distribute incoming and outgoing mail, monitor and maintain dental office supplies, update patient education materials and maintain a professional reception area, safeguard patient privacy and confidentiality, any other duties as requested or apparent Education: High school diploma or GED equivalent Experience: 2+ years in a pediatric dental office setting. Computer Skills: Computer Literate Language Ability: Excellent verbal and written communication skills including the ability to remain calm during stressful customer or employee situations. Bilingual preferred but not required.

Full-time Description GAP is the longest established gastroenterology practice in the Piedmont Triad area. This independent, physician-owned GI practice is looking for a Receptionist. GAP evaluates new patients, performs consultations and conducts follow-up visits for chronic gastrointestinal conditions. Our offices draw and assess labs, administer injections and monitor medication therapies. We offer on-site infusion services and our clinical staff assist with a variety of in-office procedures. When appropriate, GAP schedules appointments for outpatient screening, diagnostic and/or treatment procedures. Our endoscopy centers are physician-owned outpatient ambulatory surgical centers which specialize in colon cancer screening and prevention as well as a number of other procedures including endoscopy, and Interstim Bowel Control Therapy. Excellent benefits package includes health insurance, dental, vision, life, long-term and short-term insurance coverage and a robust 401k/profit sharing plan; voluntary benefits including voluntary life and medical bridge plans. Paid time off, paid holidays and a friendly environment where work/life balance is a priority. Exceptional providers and well-trained staff on board. Looking for another strong team member! The Receptionist is responsible for day-to-day administrative and general office duties including word processing, filing, faxing, and data entry. Greets and assists patients and visitors in in a prompt, courteous, and professional manner. Collects appropriate co-pays, co-insurance or past due balances as needed. Essential Functions: Welcomes patients/clients/visitors, determines the purpose of visit and directs them to appropriate person/department. Phones or pages employees to meet patients/clients/visitors and directs to appropriate waiting area as needed. Facilitates patient flow and communicates delays with patients and clinical staff. Follows all GAP policies on safety and security. Appropriately and courteously screens solicitors for relevance to organization needs. Explains financial requirements to the patients or responsible parties and collects copays and coinsurance as required. Responsible for keeping the reception and patient waiting areas and office area clean and organized. Gives directions to the office and departmental contact or staff information following practice procedures. Views and updates insurance card and information in computer system at each visit. Communicates as needed with Clerical Operations Manager and other staff about any patient concerns or issues. Reports system problems promptly. Ensures the privacy and confidentiality of patient information. Uses customer service principles and techniques to deal with patients calmly and pleasantly. Schedules follow-up appointments. Performs other duties as assigned. Requirements 1. High school diploma or GED. 2. Minimum of one (1) year experience in customer service or reception, preferably in a medical practice setting. 3. Completion of a course in Medical Terminology a plus. 4. Word processing and computer experience. 5. Epic experience strongly preferred.

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* Job Description Exhibit proficiency in all of the following: blood collection by venipuncture and capillary technique from patients of all age groups, urine drug screen collections, paternity collections, breath/saliva alcohol testing, LCM/Cyber Tools, TestCup, pediatric blood collections, difficult draws (patients in mental retardation facilities, long-term care facilities, drug rehabilitation facilities, prisons, psychiatric facilities, or similar facilities). Additional Information For any queries please call me back @ ************ Thank you,