Patient service representative jobs in Homestead, FL

TrufaMED Urgent Care is a premier healthcare provider located in Surfside, FL, offering elevated and personalized healthcare through urgent care, concierge medicine, and wellness services. Known for its spa-like environment and board-certified providers, TrufaMED blends hospitality with medical expertise to ensure discretion and comfort. Services range from in-home visits and IV therapy to lab testing and diagnostic panels, providing comprehensive and tailored care. TrufaMED prides itself on delivering the highest standard of care in a luxurious and patient-centered setting. Role Description This is a part-time, on-site role for a Medical Receptionist located in Surfside, FL. The Medical Receptionist will manage appointment scheduling, answer phones with excellent etiquette, perform general receptionist duties, and provide administrative support in the medical office. Day-to-day responsibilities will also include assisting with patient check-ins, maintaining records, and coordinating front desk operations to ensure a smooth and welcoming experience for patients. Qualifications Strong skills in Appointment Scheduling and managing front desk calendars Proficiency in Phone Etiquette and effective communication skills Experience with general Receptionist Duties, including welcoming and assisting patients Knowledge of Medical Terminology and familiarity with healthcare processes Background in working within a Medical Office setting or similar environments Excellent organizational skills and attention to detail Ability to maintain professionalism and discretion in a fast-paced setting Proficiency with office and scheduling software is a plus Bilingual skills in English and Spanish are a strong advantage Work experience in healthcare

The Patient Care Coordinator (PCC) is responsible to assist the Clinic Director and Psychiatrists with administrative and operational tasks to ensure each patient has a smooth and professional experience with Amen Clinics. The PCC focuses on customer service, fosters open communication, and keeps their assigned doctor organized and current on patient needs. The PCC is part of a high energy team that focuses on patient health and wellness and ensures that all patient and team interactions are positive and productive. Essential Duties and Responsibilities: Greets, checks-in and checks-out patients Handles new and existing patient inquiries Ensures patient Electronic Medical Records (EMR) and correspondence are accurate and up-to-date in the EMR system and makes updates as needed and appropriate Collects and posts patient payments Answers phone calls and emails relaying information and requests accurately and delivering messages as needed Schedules, reschedules and cancels patient appointments Provides support to their assigned doctor and assists other PCCs as needed Provides supplement and nutraceutical information to patients and answers questions as needed Respects patient confidentiality with a thorough understanding of the HIPAA/HITECH laws Qualifications and Requirements: High School Diploma required; Completed college coursework, Medical Assistant Certificate or Associate's Degree preferred A minimum of 2 years professional experience in a clinic or medical practice required Knowledge, Skills and Abilities: Knowledge of general clinic or medical practice processes Basic/Intermediate computer skills with a willingness to learn our intake and patient care systems Strong verbal/written communication and listening skills; including excellent impersonal skills and telephone communication Excellent organizational and time management skills Ability to identify and resolve problems Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow Ability to establish and maintain effective working relationships with patients, medical staff, and coworkers Ability to maintain confidentiality of sensitive and protected patient information Ability to work effectively as a team player and provide superior customer service to all staff and leadership Dress Code Requirements : Black (Brand - BarcoOne) scrubs are to be worn Monday thru Thursday Employee will receive 4 tops and 4 bottoms (they can choose the style) upon hire Company will purchase one additional set at employee's annual work anniversary Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent sitting for long periods of time Frequent typing and viewing of computer screen Frequent use of hand and fingers with machines, such as computer, copier, fax machine, scanner and telephone Frequent hearing, listening and speaking by telephone and in person Occasionally required to stand, walk, reach with hands and arms, stoop or bend Occasionally required to lift objects up to 15lbs. with ability to lift multiple times per day Work Environment: The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work indoors in temperature-controlled environment The noise level is usually moderate with occasional outbursts from patients during treatment

Who we are: At Vireo Health, we're not just another cannabis company-we're a movement. Founded by physicians and driven by innovation, we blend science, technology, and passion to create top-tier cannabis products and experiences. Our team of 500+ bold creators and trailblazers are shaping the future of the industry, and we want you to be part of it. We take pride in being one of the most diverse and inclusive workplaces in cannabis, fostering a culture where everyone belongs. Through employee engagement, community events, and non-profit partnerships, we're building more than a business-we're building a community. As we rapidly expand nationwide, we're looking for talented, driven, and passionate people to join us. If you're ready to turn your passion into a career, let's grow the future together. What the role is about: * Maintains and safeguards entrusted confidential information; maintains vigilance for patient medication safety. * Assists customers with all aspects of preparing, setting up, and finalizing the dispensation process for medication as regulated by the office of medical cannabis. * Completes CPC operational requirements by maintaining an organized workflow, verifying preparation, and labeling of medications, verifying order entries and charges. * Utilizes computer systems and programs appropriately for daily operations such as patient communication, refill orders, making appointments and home deliveries. Facilitates thorough and accurate input of patient and provider demographic information in seed-to-sale software system. * Maintains cash register and accountability for assigned drawer; completes opening/closing procedures as assigned. * Complies with state law and all regulations and provides oversight for overall dispensary compliance under the supervision of a licensed pharmacist. Understands and stays up to date on state regulations pertaining to medical cannabis. * Participates in recordkeeping and reporting necessary for State Compliance. * Attends staff meetings, continuing education, as directed. * Maintains safe and clean working environment by complying with custodial procedures, rules, and regulations. Must adhere to infection-control standards such as handwashing. * Assists patients and caregivers through the dispensary process/experience. * Educates patients on the proper use and storage of medical cannabis medications. * Follows the Green Goods customers service model. * Works with supervisors to set and accomplish goals. * Completes opening/closing procedures as assigned. * Responds to all patient communication platforms (Text, Emails, Voicemail, ETC.) * Troubleshoots to solve patient issues regarding the usage of their cannabis products. * Performs other duties as assigned. What impact you'll make: * A high school diploma and 1-3 years' experience in a retail environment * Proficiency with MS Office required * Experience working in a fast-paced retail setting is preferred. * Excellent communication skills, verbal and written. * Ability to work in a team environment, as well as independently. * Ability to handle multiple tasks simultaneously. * Ability to work in a fast-paced environment. * Adaptable to change in the work environment. * Must be able to stand for long periods. * Flexible availability including but not limited to weekends and evenings. Starting Union Pay: $18.50/hr Why Choose Vireo Life's too short to work somewhere that doesn't ignite your passion. The cannabis industry is fast-paced, innovative, and full of opportunity-where science meets creativity, and wellness meets culture. At Vireo Health, we're pioneering the future of cannabis with a team that's as dynamic as the industry itself. Here, you'll find a workplace that's collaborative, inclusive, and driven by HEART and purpose, where your work has a real impact on people's lives. Whether you're cultivating the highest-quality plants, crafting cutting-edge products, or shaping unforgettable customer experiences, you'll be part of something bigger. If you're looking for a career that's exciting, meaningful, and full of growth, let's build the future of cannabis together. A Growing Industry: Work at the leading tech company in the cannabis industry and help shape the future Passionate Culture: Join a team that truly cares about the plant, the people, and the purpose behind what we do Employee Perks: Enjoy competitive pay and benefits, paid time off and employee discounts Making an Impact: We're committed to education, sustainability, and giving back to the communities we serve. EEO Statement Vireo Health, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. *******************

The Case Manager - Behavioral Health plays a critical role in supporting individuals with serious and persistent mental illness by enhancing their self-sufficiency and quality of life. This position involves assessment, advocacy, coordination, and resource linkage to help clients improve or maintain their level of functioning in their living, learning, work, and social environments. The Case Manager will maintain a caseload of no more than 40 consumers, providing comprehensive case management services to ensure long-term stability and independence. Key Responsibilities:Consumer Support & Case Management Conduct comprehensive assessments and develop individualized service plans within 30 days of initial contact, ensuring measurable and goal-oriented objectives. Monitor and update service plans in response to significant life changes, with mandatory reviews every six months. Maintain regular face-to-face contact with consumers at least once per month. Conduct home visits at least every other month, with initial home visits required during assessment and service plan development (as permitted by the consumer). Evaluate consumer eligibility for continued program participation per 65E-15 guidelines and discuss with the supervisor as needed. Advocate for consumers by linking them to community resources, including medical, housing, employment, and social services, to enhance their independence. Compliance & Documentation Maintain accurate and timely documentation in compliance with Medicaid, 65E-15 guidelines, and other applicable federal, state, and agency regulations. Ensure all case management records are up to date, properly filed, and subject to internal audits. Maintain productivity levels of at least 80% of the established agency goal per month. Participate in agency performance improvement programs and peer review initiatives. Community Engagement & Coordination Develop and maintain a comprehensive resource database to facilitate referrals and service coordination. Establish and sustain partnerships with community organizations and service providers to enhance available support options for consumers. Assist in the procurement of contingency funds following DCF procedures to support consumer needs. Qualifications: Bachelor's Degree in Human Services, Social Work, Psychology, or a related field from an accredited college or university. Minimum of one year of full-time experience working with adults experiencing serious mental illness. DCF/CCMS State Certification or eligibility to obtain certification. Current CPR certification from the American Heart Association. Valid Florida Driver's License and reliable transportation. Strong knowledge of community resources, Community-Based Organizations (CBOs), and private service providers. Excellent documentation, organizational, and computer literacy skills. Ability to work independently while maintaining effective interpersonal and communication skills. We Are an Equal Opportunity Employer

At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step! We are seeking a Patient Service Center (PSC) Site Coordinator to join our team. This position will be responsible for the coordination and oversight of activities of Patient Service Centers within an assigned area. The PSC Coordinator will work closely with the PSC staff, management, as well as the laboratory staff and clients to ensure optimal operation of the Patient Service Center. The position will also perform phlebotomy and specimen processing procedures at LabCorp Patient Service Centers under minimal supervision. Work Schedule: Monday-Friday 7am-4:00pm, rotating Saturdays 7am-12pm Work Location: 3100 SW 62nd Ave Miami, FL Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics. Job Responsibilities: Observe and report any performance, compliance or staffing related issues to supervisors Manage and monitor patient flow, wait times, inventory levels and information logs Monitor monthly productivity reports and report any deviations as necessary Address any customer service related issues in a prompt and respectful manner Promote team work, cohesiveness and effective communication among coworkers Perform blood collections by venipuncture and capillary techniques for all age groups Collect specimens for drug screens, paternity tests, alcohol tests etc. Perform data entry of patient information in an accurate and timely manner Process billing information and collect payments when required Prepare all collected specimens for testing and analysis Administrative and clerical duties as necessary Travel to additional sites when needed Job Requirements: High school diploma or equivalent Minimum 1 year of experience as a phlebotomist Prior experience is a leadership position is a plus Phlebotomy certification from an accredited agency is preferred In depth knowledge of phlebotomy duties, responsibilities and techniques Proven track record in providing exceptional customer service Strong communication skills; both written and verbal Ability to work independently or in a team environment Comfortable working under minimal supervision Reliable transportation and clean driving record if applicable Flexibility to work overtime as needed Able to pass a standardized color blindness test If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

Spanish Broadcasting System seeks a motivated, dynamic and professional individual to join our team for the efficient maintenance and processing of Account Receivable and Billing transactions. The ideal candidate will be responsible for performing A/R - Billing tasks, focused on the pursuit of a timely payment performance through the application process. Other duties may be assigned to meet business needs. Essential Duties and Responsibilities A/R - Billing Accounts receivable and payment plan within company's goals and deadlines Process daily credit approval of sales orders in Wide Orbit System Assist customers, sales and finance with aging/collections-billing reports, invoices, and account statements Perform Aging analysis/remarks and prepare documentation for accounts reconciliation, billing adjustments and refunds Perform Credit Cards process & application in Wide Orbit System Process electronic deposits and maintain A/R electronic filing Perform cash/adjustments application in Wide Orbit system Assist with month closing on A/R and Billing tasks related Act as backup of the A/R-Billing Team member Essential duties and responsibilities are those most important or most frequently performed duties. Employees will be required to perform other job-related duties as required. Supervisory Responsibilities None Minimum Requirements Experience with Wide Orbit System (Media Software) Proficient in Microsoft Office - Excel Excellent oral and written communication skills, Bilingual (English/Spanish) Maintain quality customer service with a positive attitude Effective analytical skills and attention to detail to reconcile customer's accounts Efficient time management skills, able to prioritize Team Player, multitask, learn quickly to thrive in a fast-paced environment Excellent work ethics, able to maintain confidential information Experience/Training: 2-5 years of A/R and Billing experience, College or technical school or equivalent combination of education and experience. In addition to meeting the minimum qualifications listed above, an individual must be able to perform each of the established essential functions to perform this job successfully. Physical Requirements Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs may be defined as sedentary when walking and standing are required only occasionally and all other sedentary criteria are met. SBS is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Why work for SBS? Spanish Broadcasting Systems (SBS) offers a unique and exciting opportunity to be part of the leading Hispanic-focused media company in the industry. By joining our team, you will become an integral part of shaping and influencing the landscape of Spanish-language broadcasting. We take pride in our rich heritage and commitment to serving the vibrant Hispanic community with compelling content and innovative programming. At SBS, you will be surrounded by a diverse and talented group of professionals who share a passion for media, creativity, and cultural connectivity. We foster a collaborative and inclusive work environment where your ideas and contributions are valued and recognized. With access to state-of-the-art facilities and cutting-edge technologies, you will have the tools to bring your ideas to life and create impactful experiences for our audience. Additionally, SBS provides ample opportunities for personal and professional growth, with ongoing learning and development programs designed to enhance your skills and advance your career. If you are seeking a dynamic and rewarding career in the world of Spanish-language broadcasting, SBS is the place to be. Join us and be part of a team that is making a difference in the lives of millions of people every day.

Job Description We are seeking a tech-savvy and customer-focused Medical Scheduler to join our Otolaryngology practice and help us streamline our appointment scheduling process! As a Medical Scheduler, you will be responsible for managing our online appointment system, answering patient inquiries, and assisting with patient check-in and registration. Your primary responsibilities will include scheduling and confirming patient appointments, collecting patient information, and ensuring accurate and up-to-date patient records. You will also be responsible for responding to patient inquiries via phone and email and providing exceptional customer service to ensure a positive patient experience. To be successful in this role, you should have excellent communication skills, strong attention to detail, and experience using electronic medical records and scheduling software. You should also possess a friendly and professional demeanor, as well as a passion for delivering exceptional patient care. We value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement. If you are a dedicated and compassionate Scheduler with a passion for Otolaryngology, we encourage you to review the requirements below and apply for this exciting opportunity today! Required Education and Experience High school graduate or equivalent One year of related experience AAP/EEO Statement In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.

Job Description We are seeking a tech-savvy and customer-focused Medical Scheduler to join our Otolaryngology practice and help us streamline our appointment scheduling process! As a Medical Scheduler, you will be responsible for managing our online appointment system, answering patient inquiries, and assisting with patient check-in and registration. Your primary responsibilities will include scheduling and confirming patient appointments, collecting patient information, and ensuring accurate and up-to-date patient records. You will also be responsible for responding to patient inquiries via phone and email and providing exceptional customer service to ensure a positive patient experience. To be successful in this role, you should have excellent communication skills, strong attention to detail, and experience using electronic medical records and scheduling software. You should also possess a friendly and professional demeanor, as well as a passion for delivering exceptional patient care. We value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement. If you are a dedicated and compassionate Scheduler with a passion for Otolaryngology, we encourage you to review the requirements below and apply for this exciting opportunity today! Required Education and Experience High school graduate or equivalent One year of related experience AAP/EEO Statement In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.

This position requires adaptability to different situations and the hours may change in the future. Must possess strong leadership, communication, and time management skills. Must be detail oriented and can multi-task. Responsible for quality, consistency and overall customer service presentation to residents and guests. Maintains excellent knowledge of emergency response and access control procedures, electronic security control systems, logs, records, and forms of each building in span of control. This /Duties Summary is general in nature and may be changed, added to or reduced from time to time as needed. Your Responsibilities: * Assists in vacation, sick time, leave of absence, and last-minute shift assistance coverage. * Adheres to company policy in all assigned Properties. * Needs to have a reliable form of transportation and communication. * While on duty must be in Company approved attire and/or uniform, follow the Company dress code policy, and identification badges must always be displayed. * When on assignment, needs to maintain and treat their work areas in a neat and safe manner. All safety procedures must always be adhered to. Any safety issues must be brought to the attention of the Property Manager immediately. * Responsible for checking the fire alarm panel to ensure that it is in normal status. Reports any indicated troubles in writing to the Property Manager immediately. * Works according to given schedule from Director of Operations/Front Desk Coordinator, with close supervision. * Responds to emergency situations in a timely and efficient manner within two hours of notification. * Reports all complaints/issues to The Director of Operations/Front Desk Coordinator. * On call 24/7 for emergencies and call outs assigned by Director of Front Desk Operations/Front Desk Coordinator. This includes, but is not limited to weekends, nights, and holidays. * May be assigned other duties and responsibilities as required. Skills and Qualifications: * High school diploma or equivalency required. * Bachelor's degree from a four (4) year college or University in Hospitality Management preferred. * Two (2) to three (3) years of supervisory experience preferred. * Proficiency and working knowledge of Microsoft Office Applications including MS Excel, MS Word and MS Outlook preferred. * Effective written and verbal communication skills. * Multiple language fluency is desirable. * Strong customer service, communication and interpersonal skills required. Physical Requirements: * Ability to lift 30 - 50 lbs * Work in an upright standing or sitting position for long periods of time. * Handle, finger, grasp and lift objects and packages. * Reach with hands and arms. * Communicate, receive, and exchange ideas and information by means of the spoken and written word. * Ability to navigate the property/building quickly and easily as required to meet the job functions. * Complete all required forms. * Possess knowledge of multi-building operations * Ability to work extended hours, nights, and weekends based on project requirements. * Driving is required. * Schedule: Varies What We Offer: As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation: $18 Hourly Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

The Insurance Verification Representative is responsible for confirming the patient's insurance coverage and verifying that proper insurance authorizations are processed prior to the patient appointments to ensure a smooth and efficient visit. QUALIFICATIONS/EDUCATION: High School Diploma or equivalent required. Bi-lingual English/Spanish preferred; must be able to read, write and speak English. 1-2 years of related experience in a medical setting preferred. Strong people skills. Data entry skills. Attention to detail. Strong organizational skills and ability to multi-task effectively. Demonstrates skill in the use of personal computers, various programs, and applications required to competently execute job duties. Internet, document with Electronic Health Records and/or authorization system with minimal typing/spelling errors, send e-faxes and email. CERTIFICATIONS/LICENSES: N/A ABILITIES/SKILLS: Basic computer skills to be able to recognize and understand our EMR System. Excellent communication, Customer Service, and telephone skills. Strong organizational skills and ability to multi-task effectively. Must be able to work independently with minimal supervision in a fast-paced environment. Able to respect and maintain patient confidentiality at all times and comply with HIPAA Regulations. Must be dependable and conduct him/herself in a professional manner. Demonstrates skill in the use of personal computers, various programs, and applications required to competently execute job duties. Must be able to follow policies and procedures. SUPERVISORY RESPONSIBILITIES: N/A ESSENTIAL DUTIES/ RESPONSIBILITIES: Responsible for obtaining patient referrals and/or authorizations days prior to the office visit and informing the patient of any deductible or co-pay responsibility. Properly registers or updates patients' insurance information in the EMR. Verifies that every patient's insurance is active and that we are a participating provider. Reviews patient deductibles and/or co-pays and updates the patient record. Obtains referrals and/or authorization through the insurance portal or by calling the insurance company. Assist patients with inquiries or concerns and ensure patients' expectations are met. Works closely with the front desk to ensure clean billing. Follows up on callbacks before the end of the day. Completes tasks or actions assigned to him/her in a timely manner. Ability to answer phones, and schedule/reschedule appointments as needed. Conducts all activities in a professional, polite, and courteous manner and abides by company policies and procedures. Perform any other duties as assigned by management. We offer Competitive salaries, Benefits: Health Insurance is covered 100% by the employer. Dental Insurance Vision Insurance Life Insurance Paid time off 401k 401K matching

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description Are you an experienced Insurance Verification / Billing Representative looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the position for you! Daily Responsibilities: Conduct inbound and/or outbound calls to patients, doctors' offices, and insurance companies as necessary or required to complete tasks. Respond to telephone inquiries (inbound calls): ascertain patient needs; respond appropriately & with urgency to patient requests, questions, complaints & concerns. Ensure the existence & accuracy of patients' Medicare, private, supplemental and/or secondary insurance. Qualify patients' orders & insurance eligibility based on Physicians' Orders. Ensure that new patients receive all required forms, documents, and disclosure statements. Patient Export: Export patient information into database. Complete patient file maintenance. Enter initial supply orders into database. Contact insurance companies to obtain claim status. Handle denials & appeals for private insurance and some Medicare patients. Bill orders corresponding to a denial or change to the patient's account. Ensure accurate changes / data entry of patient records, including service issues. Update patient files for known changes to patient records. Ascertain that all updated changes are accurately entered in the appropriate application/system. Minimum Education/Licensures/Qualifications: 2-3 years' experience with insurance verification, referrals and strong customer service experience Experience billing and/or processing insurance claims. High tolerance for repetitive tasks. Able to work weekend hours (Sat 9am-2pm), on a rotating schedule. High school Diploma Must have strong communication skills Skills & Requirements: Familiarity with standard concepts, practices, and procedures related to the pharmaceutical/medical environment, specifically in regards to urology/catheters and related equipment/supplies. Call Center experience, and/or related telephone-skills experience in an insurance company, medical or doctor's office. Willing & able to provide superior customer service. Basic computer knowledge. Detail-oriented, with strong data entry skills. High tolerance for repetitive tasks. Strong, professional communication skills, both written & verbal. Proper phone etiquette. Hours for this Position: Monday - Friday (9:00 AM- 5:00 PM) + intermittent Saturdays hours (9:00 AM- 2:00 PM) Advantages of this Opportunity: Competitive salary, $13-$14.50 per hr. (Depending on relevant experience) Growth potential Fun and positive work environment Interested in being considered? If you are interested in applying to this position, please click on the apply now Additional Information

The Receptionist/Medical Clerk is primarily responsible for front desk operations, administrative support and client reception. JOB RESPONSIBILITIES Route client/patients to the appropriate areas within the agency. Answer phones, check and return voice messages in a timely manner. Assist with front desk duties as required (i.e. Telehealth, phone, or in-person appointment scheduling. Patient reminder calls). Responsible for follow-ups with no show/cancellation appointments. Check patients in for their appointments in a timely manner using the correct events in Electronic Health Record (EHR) Update patient demographic in agency data systems (NextGen, Casewatch, Provide - as appropriate). Ensure photo ID and insurance cards are scanned for all patients. Ensure that all consent forms are signed and scanned into electronic health records. Check patients out at the end of their appointment and provide follow-up appointment details. Provide a Clinical Visit Summary to all patients. Provide access to the Patient Portal (using patient portal pin letters) and instruct the patient to enroll for their benefit. Print and provide information for referrals issued by providers. Ensure patient documentation is completed and recorded in the agency database. Verify patient insurance carrier/coverage prior to visit and ensure accurate billing based on Insurance Verification report or through insurance provider portal/Availity. Respond to correspondence and tasks in a timely manner via patient portal. Record and maintain patient health records in an agency database (i.e. NextGen, Provide) and other data systems and/or patient records as required. Ensure external 3rd party documentation (i.e. labs, consultations, reports, etc.) is collected, entered in the patient's electronic health records (EHR) via scanning and tasking the provider or resulting the order in the EHR. Comfort patients by anticipating patient anxieties, answering patients' questions, and maintaining the reception area. Conduct inventory of all office supplies (i.e. business/appointment cards, toner, paper) and ensure the office is fully Fiscal Duties: Collect co-payments, deductibles, and balances at time of check-in. Assist supervisor in following up on denials and/or pending claims with 3rd party payors. Address and problem-solve patient billing issues when presented. Quality Assurance/Compliance: Ensure online training is current as required. Ensure that medical operations fully comply with agency and HIPAA requirements. Participate in agency developmental activities as required. Other duties as assigned. Culture of Service: 3 C's Compassion * Greets internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language. * Listens to the internal or external customer (i.e. patient, client, staff, vendor) attentively, reassuring and understanding of the request and providing appropriate options or resolutions. Competency * Provides services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered Commitment * Takes initiative and anticipates internal or external customer needs by engaging them in the process and following up as needed * Prioritize internal or external customer (i.e. patient, client, staff, vendor) requests to ensure the prompt and effective response is provided Safety Ensures proper handwashing according to the Centers for Disease Control and Prevention guidelines. Understands and appropriately acts upon the assigned role in Emergency Code System. Understands and performs assigned roles in the organization's Continuity of Operations Plan (COOP). Contact Responsibility The responsibility for external contacts is constant and critical. Physical Requirements This work requires the following physical and sensory activities: constant sitting, hearing/ visual acuity, talking in person and on the phone. Frequent, walking, standing, sitting and bending. Work is performed in office and laboratory setting. Other Participates in health center developmental activities as requested. Other duties as assigned.

Patient Access Rep, Patient Access, Full Time, Day Shift, Rotating Weekends Responsible for effectively processing patient registrations by verifying, updating and collecting demographic and financial data for all applicable departments within the hospital. KEY RESPONSIBILITIES: Greet and direct patients and visitors to appropriate nursing units and departments. Obtain, verify and update all patient demographic and regulatory data, utilizing a variety of tools, software and websites. Educate patients on financial responsibility and potential solutions. Obtain signatures and distributes forms including: General Consent, Patient Rights, NoPP, IMM, COB, ABN, etc.) Responsible for knowledge and accurate use and execution of policies and procedures, supporting tools, software and websites. Responsible for knowledge and accurate use of CMS guidelines including: HIPAA, EMTALA, MSP, etc. Works effectively with fellow co-workers and all other hospital departments. Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment. Commits to recognize and respect cultural diversity for all customers (internal and external). Meets performance standards established by leadership, including but not limited to registration quality, point of service collections, confidentiality and customer service. Performs other duties as assigned. REQUIRED KNOWLEDGE & SKILLS: Excellent customer service and communication skills Ability to discuss and collect patient financial responsibility Ability to work within various environments including: Emergency Dept, Central Reg, Bedside Reg, etc. Ability to work independently, prioritize and multi-task Medical terminology and/or insurance knowledge Bilingual; Spanish-speaking preferred. EDUCATION/EXPERIENCE/LICENSURE/TECHNICAL/OTHER: Education: High School Diploma or Equivalent Required Experience: 1-2 years of relevant experience preferred Must clear background and drug test required.

Department: Operations Reports to: Office/Practice Manager This position is to function as a member of both the clinical and administrative team and complete all assigned daily tasks to ensure smooth day to day operations in the FPG physician practice. The Medical Assistant I /Patient Service Specialist (PSS) I must maintain a professional, positive manner when talking with patients (and all customers) in-person or over the phone or via email. Key Responsibilities Works close with providers to assist in delivering world class care to patients. Room's patients and prepares the patient for the provider visit. Takes vital signs as necessary. Responsible for accurate blood pressures, temperature, pulse, pulse oximetry, weight, height, respiratory rates and entering accurately into EMR. Record patient history, chief complaint, pharmacy information, prescription list, etc. into EMR for physical. Obtains required consents, completes required forms as needed for specific visit types. Performs in office testing as needed. Required to perform controls on certain in office tests. Performs EKGs as ordered. Chaperones Providers as required. Administers vaccines and medications as ordered by provider following FMG policies. Stocks rooms and monitors expiration of supplies in exam rooms. Assists with incoming calls as needed by answering, triaging, and routing telephone calls appropriately as needed. Register's patients in EMR and verifies information including demographics and obtains accurate health insurance information. Conduct eligibility checks to ensure insurance is reflected accurately. Schedules patients' appointments and appropriate testing for patients as directed. Follows scheduling rules and direct schedules patient visits in other FPG practices. Performs pre visit planning daily for all upcoming scheduled appointments. Performs outreach to select patient groups as directed for patient care and quality and schedules specialty appointments and testing as required. Responsible to inform manager of all clinical or administrative supply needs or assists with ordering. Responsible to obtain prior authorizations and/or insurance referrals as per practice need. Must be able to work independently with little supervision. Adheres to all FPG policies. Always uses discretion to ensure patient confidentiality. Performs all other duties as requested. Skills Strong customer service excellence expected. Excellent communication and interpersonal skills required. Experience with EMR strongly preferred. (Athena a plus) Experience with Microsoft Office, Word, Excel, and Outlook preferred. Education & Experience High School Diploma or equivalent required. Education from approved medical assistant program or equivale

Why We Stand Out Seeking a new challenge where your professional and personal aspirations are not only possible but supported? Kaufman Rossin might be just the place for you! As one of the top accounting firms in the country, our foundation is “people first”. In the words of James Kaufman, “we prioritize our people, their development, and their well-being…Our values are translated into action every day.” Celebrated as the Best Place to Work in South Florida over a dozen times, Kaufman Rossin has grown to over 600 employees, with offices spanning the tri-county area, including sister entities Kaufman Rossin Wealth and Kaufman Rossin Alternative Investment Services. Think you have what it takes? How You'll Contribute: We are seeking a detail-oriented and client-focused Billing and Collections Specialist to join our Internal Accounting team! This role is responsible for ensuring accurate and timely billing, monitoring accounts receivable, and maintaining strong communication with clients to support prompt collection efforts. This role works closely with partners, managers, and administrative staff to ensure billing integrity and effective cash flow management. Contact clients via phone, email, or letters to collect overdue payments Review customer accounts to verify accuracy of outstanding balances Negotiate payment plans or settlements with customers, ensuring compliance with company policies Maintain detailed records of all collection activities and customer communications Collaborate with Principals and Service Line Leaders to resolve disputes and discrepancies Monitor and prioritize high-risk accounts for proactive collection efforts Follow up consistently to ensure timely payment and account resolution Ensure compliance with all legal and regulatory requirements related to debt collection Prepare and deliver regular updates on collection performance and outstanding accounts Ensure consistent follow-up to support timely payment resolution Comply with all applicable laws and regulations related to collections activities Generate and issue invoices in accordance with client contracts and billing schedules Verify billing information and resolve discrepancies before finalizing invoices Ensure compliance with billing procedures and organizational policies Requirements What Skills You'll Bring: Experience with billing, collections, accounts receivable, and managing multiple deadlines Ability to convey information both verbally and in writing, tailoring tone and message appropriately for clients, partners, or internal teams A team player with a strong sense of professionalism How You'll Stand Out: Bachelor's degree in Accounting, Finance, or a related field required 3+ years of billing and/or collections experience, preferably in a professional services or accounting firm Proficient in accounting and billing software (e.g., QuickBooks, CCH Practice Management, Sage, or similar systems) Benefits We embrace authenticity. Kaufman Rossin is an equal opportunity employer. We are committed to creating a culture that reflects our firm's and clients' diversity. We encourage understanding, acceptance, and celebration among all people. That includes lifestyle, education, experience, race, ethnicity, age, religion, physical ability, sexual orientation, and gender identity. Differences make unique varieties.

About US EYE: US Eye, is a physician-led, patient-centric network of eye care practices committed to providing exceptional patient service through premium technology and unrivaled provider expertise. We are one of the nation's leading multi-specialty physician groups providing patients with care in ophthalmology, optometry, dermatology and facial surgery. With 50 clinics and 5 surgery centers, led by 95 providers and more than 1,000 team members system wide, we deliver world class care to patients throughout Florida, the Carolinas and Virginia. About Center for Sight: At the core of US Eye is the platform practice Center For Sight, a market-leading practice with a reputation for providing superior patient service, utilizing state-of-the-art technology, offering innovative procedures, and employing world-class physicians. Center For Sight is one of the nation's leading multi-specialty physician groups providing care in ophthalmology, optometry, dermatology, and cosmetic facial surgery. With fourteen locations, over 40 providers and the best and brightest team members, Center For Sight is proud to be named the #1 practice in the area. Job Summary: Patient Care Representatives are responsible for maintaining a friendly, professional environment as our first, and last, point-of-contact for our patients. It is important that Patient Care Representatives are polite, attentive, and organized to enhance the overall patient experience. Essential Job Functions: * Greet and direct all patients, visitors, and staff upon entry of the practice. Monitor the reception areas throughout the day and provide assistance as needed. * Provide a pleasant, and prompt check-in experience for all patients by verifying necessary information and assisting with any questions they may have around the patient questionnaires and forms. * Print daily team/physician schedules as evidenced by the schedule of appointments for that day. * Attend to walk-in patients, scheduling inquiries, and prescription/record pick-up as necessary. * Disseminate pertinent information using telephone systems and/or computer software systems as appropriate. * Cross-check and update next-day charts as evidenced by the appointment schedule. * Maintain an orderly and pleasing workspace that ensures both integrity and safety for our patients and staff. * Complete appointment confirmation calls based on the patient appointment schedule. * Collect any necessary co-payments, non-covered service fees, and/or any existing account balances during the patient check-out period. * Fill out essential reports and forms as requested. * Additional administrative responsibilities as needed Competencies: * Demonstrated knowledge of material, methods, instruments, and equipment. * Demonstrated ability to read, write, and perform mathematical calculations. * Ability to follow oral and written instructions. * Demonstrated ability to multi-task, work in a fast-paced environment, and manage time appropriately in an effort to meet the deadlines and requirements of the organization. Education and Experience: * High school diploma. * Experience with Microsoft Office products. * Prior experience in a customer service role. * Must be able to work under pressure and respond to patient requests in a positive manner. * Associate's degree (preferred). Position Type and Expected Hours of Work: * This is a full-time position located in Sarasota, FL * Days and hours are Monday-Friday, some Saturday mornings * Travel to other locations as necessary Benefits: 401(K) Company Match Medical and Dental Insurance Vision Benefits Flexible Spending Accounts Pet Insurance Disability Insurance Life Insurance Continuing Education Paid Time Off US Eye provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws

Job Description The Insurance Verification Representative is responsible for confirming the patient's insurance coverage and verifying that proper insurance authorizations are processed prior to the patient appointments to ensure a smooth and efficient visit. QUALIFICATIONS/EDUCATION: High School Diploma or equivalent required. Bi-lingual English/Spanish preferred; must be able to read, write and speak English. 1-2 years of related experience in a medical setting preferred. Strong people skills. Data entry skills. Attention to detail. Strong organizational skills and ability to multi-task effectively. Demonstrates skill in the use of personal computers, various programs, and applications required to competently execute job duties. Internet, document with Electronic Health Records and/or authorization system with minimal typing/spelling errors, send e-faxes and email. CERTIFICATIONS/LICENSES: N/A ABILITIES/SKILLS: Basic computer skills to be able to recognize and understand our EMR System. Excellent communication, Customer Service, and telephone skills. Strong organizational skills and ability to multi-task effectively. Must be able to work independently with minimal supervision in a fast-paced environment. Able to respect and maintain patient confidentiality at all times and comply with HIPAA Regulations. Must be dependable and conduct him/herself in a professional manner. Demonstrates skill in the use of personal computers, various programs, and applications required to competently execute job duties. Must be able to follow policies and procedures. SUPERVISORY RESPONSIBILITIES: N/A ESSENTIAL DUTIES/ RESPONSIBILITIES: Responsible for obtaining patient referrals and/or authorizations days prior to the office visit and informing the patient of any deductible or co-pay responsibility. Properly registers or updates patients' insurance information in the EMR. Verifies that every patient's insurance is active and that we are a participating provider. Reviews patient deductibles and/or co-pays and updates the patient record. Obtains referrals and/or authorization through the insurance portal or by calling the insurance company. Assist patients with inquiries or concerns and ensure patients' expectations are met. Works closely with the front desk to ensure clean billing. Follows up on callbacks before the end of the day. Completes tasks or actions assigned to him/her in a timely manner. Ability to answer phones, and schedule/reschedule appointments as needed. Conducts all activities in a professional, polite, and courteous manner and abides by company policies and procedures. Perform any other duties as assigned by management. We offer Competitive salaries, Benefits: Health Insurance is covered 100% by the employer. Dental Insurance Vision Insurance Life Insurance Paid time off 401k 401K matching

The Receptionist/Medical Clerk is primarily responsible for front desk operations, administrative support and client reception. JOB RESPONSIBILITIES Route client/patients to the appropriate areas within the agency. Answer phones, check and return voice messages in a timely manner. Assist with front desk duties as required (i.e. Telehealth, phone, or in-person appointment scheduling. Patient reminder calls). Responsible for follow-ups with no show/cancellation appointments. Check patients in for their appointments in a timely manner using the correct events in Electronic Health Record (EHR) Update patient demographic in agency data systems (NextGen, Casewatch, Provide - as appropriate). Ensure photo ID and insurance cards are scanned for all patients. Ensure that all consent forms are signed and scanned into electronic health records. Check patients out at the end of their appointment and provide follow-up appointment details. Provide a Clinical Visit Summary to all patients. Provide access to the Patient Portal (using patient portal pin letters) and instruct the patient to enroll for their benefit. Print and provide information for referrals issued by providers. Ensure patient documentation is completed and recorded in the agency database. Verify patient insurance carrier/coverage prior to visit and ensure accurate billing based on Insurance Verification report or through insurance provider portal/Availity. Respond to correspondence and tasks in a timely manner via patient portal. Record and maintain patient health records in an agency database (i.e. NextGen, Provide) and other data systems and/or patient records as required. Ensure external 3 rd party documentation (i.e. labs, consultations, reports, etc.) is collected, entered in the patient's electronic health records (EHR) via scanning and tasking the provider or resulting the order in the EHR. Comfort patients by anticipating patient anxieties, answering patients' questions, and maintaining the reception area. Conduct inventory of all office supplies (i.e. business/appointment cards, toner, paper) and ensure the office is fully Fiscal Duties: Collect co-payments, deductibles, and balances at time of check-in. Assist supervisor in following up on denials and/or pending claims with 3rd party payors. Address and problem-solve patient billing issues when presented. Quality Assurance/Compliance: Ensure online training is current as required. Ensure that medical operations fully comply with agency and HIPAA requirements. Participate in agency developmental activities as required. Other duties as assigned. Culture of Service: 3 C's Compassion • Greets internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language. • Listens to the internal or external customer (i.e. patient, client, staff, vendor) attentively, reassuring and understanding of the request and providing appropriate options or resolutions. Competency • Provides services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered Commitment • Takes initiative and anticipates internal or external customer needs by engaging them in the process and following up as needed • Prioritize internal or external customer (i.e. patient, client, staff, vendor) requests to ensure the prompt and effective response is provided Safety Ensures proper handwashing according to the Centers for Disease Control and Prevention guidelines. Understands and appropriately acts upon the assigned role in Emergency Code System. Understands and performs assigned roles in the organization's Continuity of Operations Plan (COOP). Contact Responsibility The responsibility for external contacts is constant and critical. Physical Requirements This work requires the following physical and sensory activities: constant sitting, hearing/ visual acuity, talking in person and on the phone. Frequent, walking, standing, sitting and bending. Work is performed in office and laboratory setting. Other Participates in health center developmental activities as requested. Other duties as assigned.

Department: Operations Reports to: Office/Practice Manager This position is to function as a member of both the clinical and administrative team and complete all assigned daily tasks to ensure smooth day to day operations in the FPG physician practice. The Medical Assistant I /Patient Service Specialist (PSS) I must maintain a professional, positive manner when talking with patients (and all customers) in-person or over the phone or via email. Key Responsibilities Works close with providers to assist in delivering world class care to patients. Room's patients and prepares the patient for the provider visit. Takes vital signs as necessary. Responsible for accurate blood pressures, temperature, pulse, pulse oximetry, weight, height, respiratory rates and entering accurately into EMR. Record patient history, chief complaint, pharmacy information, prescription list, etc. into EMR for physical. Obtains required consents, completes required forms as needed for specific visit types. Performs in office testing as needed. Required to perform controls on certain in office tests. Performs EKGs as ordered. Chaperones Providers as required. Administers vaccines and medications as ordered by provider following FMG policies. Stocks rooms and monitors expiration of supplies in exam rooms. Assists with incoming calls as needed by answering, triaging, and routing telephone calls appropriately as needed. Register's patients in EMR and verifies information including demographics and obtains accurate health insurance information. Conduct eligibility checks to ensure insurance is reflected accurately. Schedules patients' appointments and appropriate testing for patients as directed. Follows scheduling rules and direct schedules patient visits in other FPG practices. Performs pre visit planning daily for all upcoming scheduled appointments. Performs outreach to select patient groups as directed for patient care and quality and schedules specialty appointments and testing as required. Responsible to inform manager of all clinical or administrative supply needs or assists with ordering. Responsible to obtain prior authorizations and/or insurance referrals as per practice need. Must be able to work independently with little supervision. Adheres to all FPG policies. Always uses discretion to ensure patient confidentiality. Performs all other duties as requested. Skills Strong customer service excellence expected. Excellent communication and interpersonal skills required. Experience with EMR strongly preferred. (Athena a plus) Experience with Microsoft Office, Word, Excel, and Outlook preferred. Education & Experience High School Diploma or equivalent required. Education from approved medical assistant program or equivale