Patient service representative jobs in Hoover, AL - 348 jobs
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Patient Service Coordinator
Customer Service Representative
Sterling Search Partners
Patient service representative job in Birmingham, AL
Sterling Search Partner is helping a Birmingham client with its search for a Customer ServiceRepresentative. We are seeking a motivated and customer-focused Call Center Representative to join our team. The ideal candidate will handle inbound and outbound calls, assist customers with inquiries, resolve issues, and provide information about our products and services.
Interviews will be the week of January 12th
Start Date February 2nd
While in training you will work:
The first 2 months Monday - Friday 8:00AM to 5:00PM
After training you will work:
5 days a week between Monday - Saturdays and will be off either Tuesday, Wednesday or Thursday. Your shift will be 11:00AM - 8:00PM
Saturdays are required and your shift will be either 7:00AM - 3:30PM or 8:30AM - 5:00PM
Key Responsibilities:
Answer incoming calls promptly and professionally.
Respond to customer inquiries and provide accurate information.
Resolve customer issues and complaints effectively and efficiently.
Maintain detailed records of customer interactions in the database.
Collaborate with team members and departments to improve customer service processes.
Meet or exceed performance metrics, including call volume and customer satisfaction.
Stay updated on product knowledge and company policies.
Qualifications:
High school diploma or equivalent; additional education is a plus.
Previous experience in a call center or customer service role preferred.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Proficiency in computer systems and software.
Ability to work in a fast-paced environment and handle stressful situations.
$25k-32k yearly est. 1d ago
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Customer Service Representative
Teksystems 4.4
Patient service representative job in Birmingham, AL
Each agent will handle 25-30 calls per day. Calls will typically last around 15 minutes. This is not a scripted call center - they will be talking from owners that the company owes money to. Will be expected to think analytically as each conversation is not the same.
*Schedule*
Monday - Friday; 8am - 5pm
*Skills & Qualifications*
* 4+ years of call center experience, taking inbound or making outbound calls (heavy volume preferred)
* Experience handling calls in Oil & Gas, Power/Energy, or Utility industries
* Any experience providing customer support, collections, technical support, etc.
* Must ha
*Job Type & Location*
This is a Contract to Hire position based out of Birmingham, AL.
*Pay and Benefits*The pay range for this position is $21.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Birmingham,AL.
*Application Deadline*This position is anticipated to close on Jan 23, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$21-23 hourly 2d ago
Patient Care Coordinator
Results Physiotherapy 3.9
Patient service representative job in Alabaster, AL
Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Alabaster, AL!
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our Patient Care Coordinators have excellent customer service skills.
Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Fulltime positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
Core responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
Monitor and influence arrival rate through creation of a great customer experience
Practice Management
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
Manage deposits
Manage caseload, D/C candidate, progress note, and insurance reporting
Monitor clinic inventory
Training
o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
Complete quarterly compliance training.
Qualifications:
High School Diploma or equivalent
Communication skills - must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
$23k-33k yearly est. Auto-Apply 5d ago
Rehab Coordinator
TMC 4.5
Patient service representative job in Birmingham, AL
Job DescriptionDescriptionAsk about our tuition assistance program! Is your current employer willing to help you go to school to become a clinician? As TMC's Rehab Coordinator, you will oversee administrative tasks and coordinate patient care while assisting in the efficient daily operation of the therapy department under the supervision of the Therapy Care Navigator. You will be a professional representative of TMC throughout the facility as you develop and promote healthy relationships with all company and facility staff. Our Rehab Coordinators play an impactful role in successful execution of the TMC Experience.
Key Responsibilities
Transports and assists with patient care under the direct supervision of licensed therapists and in accordance with all state and federal laws.
Orders and maintains office supplies per company policy.
Responsible for the department filing, maintaining all filing cabinets, charts, and binders as described in the Facility Organizational Policy.
Prepares necessary forms to be distributed for physician signature and tracks the documentation so it is received in a timely manner.
Once the documentation is returned, complete a thorough review of the documentation to ensure it is complete, accurate and in compliance. Alert the Director of Rehab, DOR, as required.
Make copies, scan, distribute, file all documentation in both charts and JBS (through Scan Snap) within the designated time frame to ensure all records are maintained accurately and are current and up-to-date.
Reviews DARs, treatment grids, and other reports as assigned to ensure accuracy and completion under supervision of DOR.
Attends meetings as directed by the DOR. Takes notes and communicates clearly and effectively back to the DOR and/or therapy staff all relative therapy information as needed.
Completes Tech Check List (Daily, Weekly, Monthly), notifies DOR of deficient areas and files as required.
Follows proper procedure for maintaining the cleanliness of the treatment and office areas.
Completes weekly sanitation of all equipment as directed by the DOR.
Represents the companies of TMC in a professional manner.
Promotes a positive work environment and follows company core values.
Develops and promotes working relationships with all company and facility staff.
Completes and monitors treatment scheduler and staff scheduler; secures PRN coverage when needed as directed by the DOR.
Reviews/approves time sheets daily under the direction of the DOR and in accordance with company policy.
Assist with answering phones and taking messages as necessary.
Check emails and distribute as necessary; ensures that All User and other company communications are distributed/or displayed for all staff to read.
Completes DAR and timesheet daily.
Completes assigned tasks as directed by the DOR, Area Manager and/or Regional Director.
Other duties as assigned.
Skills, Knowledge and Expertise
High School Diploma or GED.
Demonstrate computer proficiency.
Nurses' Aide Certification or equivalent health paraprofessional training and/or one year of experience in the rehabilitation field preferred.
Ability to successfully complete company Tech Coordinator training and testing.
Ability to demonstrate customer service and soft skills.
Ability to follow TMC Values and Mission Statement.
Excellent organizational skills. - Excellent communication and interpersonal skills.
Ability to multi-task, prioritize and meet deadlines within a teamwork environment.
Ability to identify, communicate and resolve issues and concerns as needed.
Maintain confidentiality.
Ability to lift and control 50 pounds.
TMC is an equal opportunity employer.
Benefits
New Grad Tuition Reimbursement Available!
Flexible Scheduling.
CEU and State Licensure Reimbursements.
13 Days of PTO and 6 Paid Holidays.
Plus one free Floating Holiday every year!
Internal Growth and Leadership Opportunities.
Mental Wellbeing Support Program.
Health, Dental, and Vision.
Retirement benefits (including 401k company match).
$53k-72k yearly est. 11d ago
Patient Care Coord
Affordable Dentures & Implants
Patient service representative job in Birmingham, AL
We are looking for a Patient Care Coordinator to join our team! Affordable Dentures & Implants is an opportunity to do what you love and get paid to do it! You will enjoy a fulfilling career like no other and will play a vital role in changing the lives of our patients. Together with our experienced dentists and lab professionals, you can be part of delivering life-changing tooth replacement care to hundreds of thousands of patients every year.
JOB PURPOSE:
The Patient Care Coordinator creates a welcoming and professional first impression for patients by managing check-in, scheduling, and insurance verification with empathy and accuracy. This role ensures smooth daily operations through organized record-keeping, timely communication, and precise financial processes, supporting both patient care and office efficiency.
ESSENTIAL FUNCTIONS:
Greet patients professionally and manage check-in and check-out processes.
Schedule, confirm, and reschedule appointments via phone and in-office.
Verify insurance coverage, enter accurate patient information, and escalate complex issues when needed.
Prepare and enter treatment plans and provide basic patient education on next steps.
Collect payments at time of service and ensure accurate end-of-day reconciliation.
Explain financing options and refunds.
Maintain accounts receivable (A/R) collections and follow-through.
Answer phones, direct calls, and manage voicemail in a timely manner.
Maintain accuracy of patient records and consent forms.
Escalate technical or compliance issues as necessary.
GENERAL KNOWLEDGE, SKILLS & ABILITIES:
Excellent communication and interpersonal skills.
Basic knowledge of scheduling and insurance verification.
Ability to multitask in busy office environments.
Strong attention to detail, accuracy, and organization.
Professional, empathetic demeanor with patients.
Willingness to learn new systems and processes.
Demonstrated ability to maintain patient satisfaction while resolving escalations.
Educational Requirements:
High school diploma or equivalent required.
Customer service or healthcare front office experience preferred.
Training in insurance verification or dental and/or healthcare software a plus.
Bilingual preferred but not required.
$25k-37k yearly est. 8d ago
Telephonic Care Coordinator
Triton Health Systems
Patient service representative job in Birmingham, AL
Job Description
VIVA HEALTH ranked one of the Best Places to Work by Modern Healthcare has an opportunity for a Telephonic Care Coordinator (Social Worker) in Birmingham, AL!
VIVA HEALTH knows that social work is not just a job, it is a calling. If you would like to fulfill your calling in healthcare, check us out! We offer regular hours with no mandatory nights or weekends. This way you can do what you love at work and can take care of the people you love at home! We also offer a great benefits package including tuition reimbursement for employees and dependents, paid parental leave, and paid day for community service, just to name a few!
VIVA HEALTH employees are a part of the communities they serve and proudly partner with members on their healthcare journeys. Come join our team!
The Telephonic Care Coordinator will work alongside the Alabama Coordinated Health Networks (ACHN) team to complete telephonic follow up calls to ensure that recipients have access to all covered services appropriate to the patient's condition or circumstance. This role will assist other ACHN team members in carrying out care management services by providing assistance with promoting disease self-management, utilizing approved education tools, providing information to the patient on medical and community services as directed, and assisting with carrying out established plan of care as directed. This individual may also assist with additional referral outreach or outreach related to Quality Improvement Projects. This individual must reside in Jefferson or Shelby County.
REQUIRED:
LBSW
Two years of clinical experience
Willing to submit to vaccine testing and screening
Excellent interview and telephone skills, as well the ability to work with patients in a caring and helpful (confident and tactful) manner
Working knowledge of health-related service delivery systems
Excellent communication and relationship skills
Ability to analyze varied environmental factors in relation to patient wellbeing and work independently in an autonomous setting
Ability to locate, augment and develop resources, including information on services offered by other agencies
Strong organizational and time management skills
Ability to be flexible and adaptable
Basic computer skills including use of Microsoft Word and Excel
PREFERRED:
LMSW
CCM
One year of assessing resources and coordinating care with low-income populations
$25k-37k yearly est. 13d ago
Patient Encounter Representative/Front Office
Southern Immediate Care Inc.
Patient service representative job in Birmingham, AL
Job DescriptionBenefits:
401(k)
Competitive salary
Dental insurance
Health insurance
Training & development
Vision insurance
Summary: Under general supervision and according to established policies and procedures, provides a variety of specialized services in support of the operations of their assigned clinic. May check in scheduled and walk-in patients to the clinic, answer the telephone and route calls, enter demographic and insurance information, and scan all demographic information into the chart. Check patients out of the clinic and perform patient follow-up as necessary. May perform other clerical duties related to the collection, deposit & recording of clinic revenue.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Welcomes and greets patients and visitors, in person or on the telephone answering or referring patient inquiries.
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
Maintains patient account information by obtaining, recording, and updating personal data.
If asked, help train current and new hires on day-to-day operations of the clinic flow.
Verifies patients insurance and copay; obtains revenue by recording and updating financial information; and records and collects patient charges, deductibles, and co- insurance payments.
Log and batch credit card receipts and run reports from credit card machine daily; balance and reconcile revenue against posted payments.
Maintains business office inventory and equipment by checking stock to determine inventory level; and anticipating needed supplies.
Helps patients in distress by responding to emergencies.
Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
Ensures completeness of patient forms; and protects patients' rights by maintaining confidentiality of personal and financial information.
Maintains operations by following policies and procedures; reporting needed changes.
Contributes to team effort by accomplishing related results as needed.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Preferred Education/Experience:
Education: High school diploma or graduation equivalency degree (GED). Knowledge of clinical procedures is usually obtained from a certificate or associate degree in a clinical program including anatomy, physiology, phlebotomy, first aid, and medical terminology preferred. Knowledge of office procedures is usually obtained from a certificate or associate degree in a business program including administrative processes and procedures, claims processing, preparing patient charts, and basic computer skills preferred.
$25k-31k yearly est. 11d ago
Patient Services Coordinator II - General Surgery
Uahsf
Patient service representative job in Birmingham, AL
Work Schedule: Monday to Friday, 8am to 5pm Benefits include: 100% tuition assistance, wellness initiatives, generous paid time off, paid parental leave, Public Service Loan Forgiveness Program eligible employer, plus more. In addition to our many benefits and perks, UAB Medicine provides a variety of resources to support employees both personally and professionally.
Under general supervision and according to UAB Medicine established policies and procedures, provides a variety of specialized services in support of the operations of their assigned physicians, advanced practice providers and assigned clinics. May direct the work of other clerical employees.
Position Requirements:
EDUCATION AND EXPERIENCE:
High school diploma or equivalent and two (2) years office/clerical experience in customer service, call center, physician office or other clinical environment required. Demonstrated organizational and leadership skills; excellent customer service and communication skills required.
Must: (1) Attend all required course work assigned by management; (2) possess basic knowledge of medical terminology and advanced knowledge of PC applications, software, and database management; (3) be able to perform math & bookkeeping skills; (5) possess exceptional telephone & customer service skills; and (5) be knowledgeable of English grammar & punctuation. Business Office Education or similar coursework preferred.
TRAITS & SKILLS:
Must be self-directed / self-motivated; must have good communication and interpersonal skills. Must be able to: (1) perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure; (2) accept responsibility for the direction, control and planning of and one's own work; (3) work independently; (4) recognize the rights and responsibilities of patient confidentiality; (5) convey empathy and compassion to those experiencing pain, physical or emotional distress and/or grief; (6) relate to others in a manner which creates a sense of teamwork and cooperation; (7) communicate effectively with people from every socioeconomic, cultural and educational background; (8) exhibit flexibility and cope effectively in an ever-changing, fast-paced healthcare environment; (9) perform effectively when confronted with emergency, critical, unusual or dangerous situations; (10) demonstrate the quality work ethic of doing the right thing the right way; and (11) maintain a customer focus and strive to satisfy the customer's perceived needs.
UA Health Services Foundation (UAHSF) is proud to be an AA/EOE/M/F/Vet/Disabled employer.
$26k-36k yearly est. 10d ago
Patient Access Rep Float- Southview
UAB St. Vincent's
Patient service representative job in Birmingham, AL
Department: South View Medical
Schedule: 7:30AM - 4:30PM
Benefits for eligible positions only include: generous paid time off, paid parental leave, Associate Assistance Program, Tuition Reimbursement Program, and more
What You Will Do
Review patient schedules prior to appointments to proactively address insurance eligibility issues. (Minimum frequency of schedule reviews are one week ahead, repeating at two days ahead of appointment dates.) Verify patient insurance coverage through Clearwave or other Registration / Verification System equivalent. Identify and resolve flags related to insurance eligibility and Primary Care Provider (PCP) assignments. Contact patients and/or insurance companies to confirm/clarify coverage details. Function as a Front Desk Receptionist during higher volume periods, vacations, or other required times.
Open office daily no later than 7:15AM.
Open daily batch, verify petty cash balance, and ensure the appropriate amount of change is available for the day.
Greet patients and direct them to the kiosk to check in.
Utilize the Clearwave System for the following tasks: Verify all insurance cards have been scanned; Remove erroneous scans if needed, Verify and update insurance information as needed, Verify PCP accuracy, Verify and update demographics as needed, Review and communicate outstanding patient balances.
Collect cash co-pays and/or balances due on patient accounts.
Sort and distribute mail on a daily basis.
Run outgoing mail through stamp machine and set out for Postal pick up.
Balance and close batch and prepare required paperwork at the end of each business day.
Perform other job-related duties as assigned by Manager or Supervisor.
Communicate with guests, patients, physicians and Southview employees in an efficient, courteous and professional manner.
Maintain licenses and certifications, as required.
Maintain regular and punctual attendance.
Maintain confidentiality of company, patient, and employee related information.
Other job-related duties, as assigned by management.
What You Will Need
Minimum Requirements
High School Diploma or equivalent required.
Previous Medical Receptionist experience in an outpatient setting strongly preferred.
Additional Preferences
No additional preferences.
About UAB St. Vincent's
UAB St. Vincent's, a proud part of UAB Medicine, is a trusted provider of health care, serving Alabama for more than 125 years. With five hospitals and numerous clinics, we're a health care community deeply rooted in compassion, service, and respect for all, guided by the rich legacy of the St. Vincent's name. We're committed to extending kindness and personalized care to patients, their families, and each other. We address the physical, psychological, social, and spiritual needs of our patients. We believe in the power of teamwork and unity, and foster a collaborative spirit among our more than 4,800 employees. As one of Alabama's best hospitals as recognized by U.S. News & World Report, improving the health and lives of those we serve is at the heart of our mission. Join us in continuing our legacy of service and healing in central Alabama, where we can make a lasting impact together.
$23k-30k yearly est. Auto-Apply 2d ago
Patient Care Coordinator
Upstream Rehabilitation
Patient service representative job in Alabaster, AL
Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Alabaster, AL!
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our Patient Care Coordinators have excellent customer service skills.
Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Fulltime positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
Core responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
Monitor and influence arrival rate through creation of a great customer experience
Practice Management
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
Manage deposits
Manage caseload, D/C candidate, progress note, and insurance reporting
Monitor clinic inventory
Training
o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
Complete quarterly compliance training.
Qualifications:
High School Diploma or equivalent
Communication skills - must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
$25k-37k yearly est. Auto-Apply 5d ago
Front Desk Coordinator - Hoover, AL (Part Time)
The Joint Chiropractic 4.4
Patient service representative job in Hoover, AL
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Hours: Monday-Friday 10-7 and Saturday 10-4
$13/hr + BONUS Potential
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
$13 hourly Auto-Apply 60d+ ago
Receptionist & Patient Care Coordinator
Melanie L Petro Md
Patient service representative job in Vestavia Hills, AL
Full-time Description
Job Title: Patient Care Coordinator - Facial Plastic Surgery
Overview: We are seeking a dedicated and personable Patient Care Coordinator to join our esteemed facial plastic surgery medical practice. The ideal candidate will be the first point of contact for our patients, embodying warmth, patience, and professionalism. This role demands exceptional communication skills, a friendly demeanor, and a proactive approach to scheduling and patient care. As a pivotal member of our team, you will ensure that every patient interaction reflects our commitment to excellence in care.
Key Responsibilities:
Phone Operations:
Serve as the primary point of contact for all incoming calls, demonstrating patience, empathy, and attentiveness to patient inquiries and concerns.
Manage high call volumes with efficiency and courtesy, ensuring that all calls are answered promptly and professionally.
Provide accurate information regarding our services, procedures, and pre-appointment instructions to patients and prospective clients.
Address patient questions, concerns, and inquiries with sensitivity and discretion, maintaining confidentiality at all times.
Appointment Scheduling and Coordination:
Proactively schedule appointments for new and existing patients, optimizing the clinic schedule to maximize efficiency and patient flow.
Utilize scheduling software and electronic medical records systems to maintain accurate appointment records and patient profiles.
Conduct follow-up calls to confirm appointments, minimize cancellations, and mitigate scheduling conflicts.
Coordinate with medical staff and administrative personnel to ensure seamless transitions between appointments and procedures.
Cold Calling and Patient Outreach:
Engage in proactive outreach efforts to attract new patients and expand our client base, including cold calling and follow-up communications.
Articulate the benefits of our services and treatment options to prospective patients, fostering interest and enthusiasm for our practice.
Maintain detailed records of outreach activities, outcomes, and patient preferences to inform future marketing strategies and initiatives.
Administrative Support:
Assist with general administrative tasks, including data entry, file management, and inventory control, as needed.
Collaborate with team members to streamline office procedures, optimize workflow efficiency, and enhance overall productivity.
Stay abreast of industry trends, regulatory requirements, and best practices in patient communication and customer service.
Qualifications:
Previous experience in a medical office setting, preferably in a plastic surgery or dermatology practice.
Exceptional interpersonal skills with a genuine passion for patient care and customer service.
Proficiency in computer applications and medical office software, including scheduling and electronic medical records systems.
Strong organizational skills with the ability to multitask and prioritize responsibilities in a fast-paced environment.
Excellent verbal and written communication abilities, with a keen attention to detail and accuracy.
Empathetic, patient-centric approach to patient interactions, with a commitment to maintaining confidentiality and privacy.
Proven ability to work effectively both independently and as part of a collaborative team.
Requirements
1 year of related experience in a related medical field
Ability to master different types of technology easily
Organization
A flexible attitude
Great communication skills
Friendly personality
Proficiency with GSuite
Patience
$25k-37k yearly est. 60d+ ago
Care Coordinator
Right at Home 3.8
Patient service representative job in Pelham, AL
Are you looking for a challenging role that allows development opportunities while improving the quality of life for those you serve? Are you passionate about person-centered care and committed to creating extraordinary care experiences for clients and families? If so, Right at Home has the opportunity for you!We are a locally owned home care business that has an exceptional culture, and we are looking for great talent who can work in a fast paced environment; who have exceptional skills in communication, organization and making decisions; and who are people persons!We offer paid healthcare, training and development opportunities, and a competitive salary with quarterly bonus potential.The Care Coordinator is responsible for creating extraordinary client and family experiences and ultimately manages “best in home care” care plans.
Develops and maintains the client care plan, creating extraordinary client experiences and communicating with clients, families, care partners and referral sources.
Plays an integral role in interfacing with clients and families to ensure safe, appropriate and meaningful care is being provided.
Serves as a mentor to caregivers and supports their care delivery.
Maintains a calm, positive demeanor at all times and is able to effectively multitask in a high functioning office environment.
The ideal candidate has prior experience working in the home care industry or medical office setting.
The desired candidate will possess the following:
High school graduate or equivalent with two years of business experience.
Able to work independently, demonstrating sound judgment.
Be available as required for on-call duty outside of normal office hours.
Have a valid driver's license and use of insured automobile.
Compensation: $13.00 - $16.00 per hour
Right at Home's mission is simple...to improve the quality of life for those we serve. We accomplish this by providing the Right Care, and we deliver this brand promise each and every day around the world. However, we couldn't do it without having the Right People. Our care teams are passionate about serving our clients and are committed to providing the personal care and attention of a friend, whenever and wherever it is needed.
That's where you come in. At Right at Home, we help ordinary people who have a passion to serve others become extraordinary care team members. We seek to find people who are compassionate, empathetic, reliable, determined and are focused on improving the quality of life for others.
To our care team members, we commit to deliver the following experiences when you partner with Right at Home:
We promise to help you become the best you can be. We will equip you as a professional by providing best in class training and investing in your professional development.
We promise to coach you to success. We're always available to support you and offer you tips to be the best at delivering care to clients.
We promise to keep the lines of communication open. We will listen to your ideas and suggestions as you are critical to our success in providing the best possible care to clients. We will provide you timely information and feedback about the care you provide to clients.
We promise to celebrate your success. We will appreciate the work you do, recognize above and beyond efforts, and reward you with competitive pay.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.
$13-16 hourly Auto-Apply 60d+ ago
Medical Biller
Cahaba Medical Care Foundation 3.0
Patient service representative job in Centreville, AL
Purpose: Generates revenue by entering charges, submitting claims to payers, posting
remits, working rejections, and reviewing/working accounts receivable; making payment arrangements; collecting accounts; monitoring and pursuing delinquent accounts.
This is a full-time position. Benefits include health and dental insurance, 401(k), and paid time off. This job requires the employee to work at a physical location in Bibb County, specifically in Centreville, Alabama.
Responsibilities & Duties
Enters charges daily. Submits claims to insurance companies and government entities (including Medicare and Medicaid). Posts remits as available. Works rejections and accounts receivable.
Collects delinquent accounts by establishing payment arrangements with patients; monitoring payments; following up with patients when payment lapses occur.
Maintains medicare bad-debt cost report by tracking billings; monitoring collections; compiling information.
Processes professional office visits and specialty services such as OB/GYN, surgical, and wound care: filing claims, posting payments, investigating delinquent balances, and otherwise maintaining patient accounts.
Maintains work operations by following policies and procedures; reporting compliance issues.
Maintains quality results by following standards and assures daily productivity through diligent work effort.
Updates job knowledge by participating in educational opportunities.
Serves and protects the Foundation community by adhering to professional standards, Foundation policies and procedures, federal, state, and local requirements, and JCAHO standards.
Qualifications:
:
Time Management, Organization, Attention to Detail, Documentation Skills, Analyzing Information, General Math Skills, Resolving Conflict, Teamwork, Punctuality and Attendance, Proficient, accurate data entry, Customer service and effective, congenial phone skills, communicate professionally even in contentious situations.
Preferred:
1-2 years of recent medical billing experience
CH-CBS Certification (Community Health - Coding and Billing Specialist)
Functional with billing software and other internet applications
$24k-29k yearly est. Auto-Apply 60d+ ago
Access Specialist 7p-7a
Coosa Valley Medical Center
Patient service representative job in Sylacauga, AL
A little about us...
Coosa Valley Medical Center (CVMC) is a progressive health care organization that believes in quality patient care and values their team members. Below is an exciting opportunity to work with the amazing team at CVMC.
Why Coosa Valley Medical Center?
Competitive Compensation
Health & Dental Insurance Day One
Flexible Schedule Options
Flexible Pay; No More Waiting For Pay Day
A little about the job....
Collects, analyzes and records demographic, insurance/financial and clinical data accurately from multiple sources and obtains other information and signatures necessary for scheduling, registration and billing.
Screens effectively for compliance with payor requirements for medical necessity and pre-certification and completes third party eligibility and benefit verification to ensure accurate payment is secured.
Interacts in a customer focused and compassionate manner to ensure patients and their representatives' needs are met and they understand hospital's revenue cycle expectations, including resolution of personal liabilities through various payment options.
Qualifications for the job...
High school education or equivalent with specialized knowledge obtained through high school or up to six months' vocational education required.
Ability to read, understand written and verbal instructions and interpret medical technology.
Ability to operate various office machines, computer and software packages required.
Good keyboarding skills required.
Complies with all missions, values and regulatory compliance requirements.
Require typing 35 wpm
One to two years' office experience required.
Interpersonal skills necessary to effectively interact with physicians, patients, family members and third party payers required.
$23k-30k yearly est. 60d+ ago
Patient Care Coordinator, Southern Focus
Essilorluxottica
Patient service representative job in Gardendale, AL
Requisition ID: 912378 Store #: 00T171 Southern Focus Vision Center Position:Full-TimeTotal Rewards: Benefits/Incentive Information TeamVision has provided superior patient care in our community and we are committed to hiring team members who are dedicated to ensuring excellent vision care is provided to every patient. Our practice fosters a work culture which supports teamwork and builds upon the skills and talents of our employees. We value individuals of integrity who are positive, dependable, and flexible in their work. In return we provide a positive and supportive work culture, offer tremendous incentive opportunities, and support professional development.
Our Practice strives to improve quality of life for our patients each day by providing the finest in eye care, expert optical professionals, and an inviting environment. We provide a wide range of vision care services including full-scope optometric patient care, ocular disease management, routine comprehensive eye exams, refractive services, Vision Therapy, and more. Our Optometrists utilize their knowledge, efficiency, and the most modern technology to provide the best vision for everyone.
Our Practice is a part of TeamVision, a Management Service Organization within EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses. Together, we provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in our community.GENERAL FUNCTION
This role supports the practice by coordinating the daily administration of doctors, visitors, and patients within the local practice. This position ensures an unsurpassed patient experience by seamlessly linking the doctor and other practice functions together. This role supports establishing the practice as the premier destination for all vision needs within the community.
MAJOR DUTIES & RESPONSIBILITIES
Greets patients without delay.
Promptly answers the telephone in a friendly and courteous manner.
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone.
Keeps patient appointments on schedule by notifying doctor/provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
Facilitates reminder calls to patients for appointment confirmation and order pickup notification.
Records and updates financial information, collects patient charges, and files, collects, and expedites third-party claims.
Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of supplies.
Protects patients' rights by maintaining confidentiality of medical, personal, and financial information in accordance with HIPAA.
Determines both medical and vision insurance eligibilty in accordance with patients current plan coverage.
Ensures all office systems are maintained.
Maintains a safe working environment for all team members and patients.
Maintains operations by following policies and procedures, reporting needed changes.
Contributes to team effort by accomplishing related tasks as needed.
Works weekends and evenings in support of the business needs (varies by location).
Adheres to attendance and daily time keeping requirements.
Adheres to all company policies and procedures.
Consistently maintains proper dress code.
Performs other administrative responsibilities as assinged by Practice Manager or as business needs.
BASIC QUALIFICATIONS
High School graduate or equivalent
2+ years of office experience in a healthcare setting
Strong customer service skills (internal and external)
Strong communicator and listener
Problem solving ability
Organization skills
PREFERRED QUALIFICATIONS
Familiarity with in-store technology, such as point-of-sale, patient record systems, and other software applications
Basic knowledge of services, products, vision insurance plans/coverage and office operations
Strong interpersonal skills
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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Nearest Major Market: Birmingham
Job Segment:
Patient Care, Nursing, Medical, Ophthalmic, Optometry, Healthcare
$25k-37k yearly est. 28d ago
Patient Encounter Representative/Front Office
Southern Immediate Care Inc.
Patient service representative job in Birmingham, AL
Job DescriptionBenefits:
401(k)
Competitive salary
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance
Summary: Under general supervision and according to established policies and procedures, provides a variety of specialized services in support of the operations of their assigned clinic. May check in scheduled and walk-in patients to the clinic, answer the telephone and route calls, enter demographic and insurance information, and scan all demographic information into the chart. Check patients out of the clinic and perform patient follow-up as necessary. May perform other clerical duties related to the collection, deposit & recording of clinic revenue.
*Position includes rotating weekends*
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Welcomes and greets patients and visitors, in person or on the telephone, answering or referring patient inquiries.
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
Maintains patient account information by obtaining, recording, and updating personal data.
If asked, help train current and new hires on day-to-day operations of the clinic flow.
Verifies patients insurance and copay; obtains revenue by recording and updating financial information; and records and collects patient charges, deductibles, and co- insurance payments.
Log and batch credit card receipts and run reports from credit card machine daily; balance and reconcile revenue against posted payments.
Maintains business office inventory and equipment by checking stock to determine inventory level; and anticipating needed supplies.
Helps patients in distress by responding to emergencies.
Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
Ensures completeness of patient forms; and protects patients' rights by maintaining confidentiality of personal and financial information.
Maintains operations by following policies and procedures; reporting needed changes.
Contributes to team effort by accomplishing related results as needed.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Preferred Education/Experience:
Education: High school diploma or graduation equivalency degree (GED). Knowledge of clinical procedures is usually obtained from a certificate or associate degree in a clinical program including anatomy, physiology, phlebotomy, first aid, and medical terminology preferred. Knowledge of office procedures is usually obtained from a certificate or associate degree in a business program including administrative processes and procedures, claims processing, preparing patient charts, and basic computer skills preferred.
$25k-31k yearly est. 11d ago
Patient Care Coordinator
Upstream Rehabilitation Inc.
Patient service representative job in Alabaster, AL
Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Alabaster, AL! Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
* A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
* Our Patient Care Coordinators have excellent customer service skills.
* Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
* Greets everyone who enters the clinic in a friendly and welcoming manner.
* Schedules new referrals received by fax or by telephone from patients, physician offices.
* Verifies insurance coverage for patients.
* Collects patient payments.
* Maintains an orderly and organized front office workspace.
* Other duties as assigned.
Fulltime positions include:
* Annual paid Charity Day to give back to a cause meaningful to you
* Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
* 3-week Paid Time Off plus paid holidays
* 401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
* Core responsibilities
* Collect all money due at the time of service
* Convert referrals into evaluations
* Schedule patient visits
* Customer Service
* Create an inviting clinic atmosphere.
* Make all welcome calls
* Monitor and influence arrival rate through creation of a great customer experience
* Practice Management
* Manage schedule efficiently
* Manage document routing
* Manage personal overtime
* Manage non-clinical documentation
* Manage deposits
* Manage caseload, D/C candidate, progress note, and insurance reporting
* Monitor clinic inventory
* Training
* o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
* Complete quarterly compliance training.
Qualifications:
* High School Diploma or equivalent
* Communication skills - must be able to relate well to Business Office and Field leadership
* Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
* As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
* This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
* This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
* This position is subject to sedentary work.
* Constantly sits, with ability to interchange with standing as needed.
* Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
* Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
* Constantly uses repetitive motions to type.
* Must be able to constantly view computer screen (near acuity) and read items on screen.
* Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
* Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
* Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
$25k-37k yearly est. 6d ago
Front Desk Coordinator - Hoover, AL (Part Time)
The Joint 4.4
Patient service representative job in Birmingham, AL
Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Hours: Monday-Friday 10-7 and Saturday 10-4
$13/hr + BONUS Potential
What we are looking for in YOU and YOUR skillset!
* Driven to climb the company ladder!
* Possess a winning attitude!
* Have a high school diploma or equivalent (GED).
* Complete transactions using point of sale software and ensure all patient accounts are current and accurate
* Have strong phone and computer skills.
* Have at least one year of previous Sales Experience.
* Participate in marketing/sales opportunities to help attract new patients into our clinics
* Be able to prioritize and perform multiple tasks.
* Educate Patients on wellness offerings and services
* Share personal Chiropractic experience and stories
* Work cohesively with others in a fun and fast-paced environment.
* Have a strong customer service orientation and be able to communicate effectively with members and patients.
* Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
* Providing excellent services to members and patients.
* The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
* Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
* Answering phone calls.
* Re-engaging inactive members.
* Staying updated on membership options, packages and promotions.
* Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
* Maintain the cleanliness of the clinic and organization of workspace
* Confident in presenting and selling memberships and visit packages
* Keeping management apprised of member concerns and following manager's policies, procedures and direction.
* Willingness to learn and grow
* Accepting constructive criticism in a positive manner and using it as a learning tool.
* Office management or marketing experience a plus!
* Able to stand and/or sit for long periods of time
* Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
$13 hourly 30d ago
Medical Biller
Cahaba Medical Care Foundation 3.0
Patient service representative job in Centreville, AL
Job Description
Purpose: Generates revenue by entering charges, submitting claims to payers, posting
remits, working rejections, and reviewing/working accounts receivable; making payment arrangements; collecting accounts; monitoring and pursuing delinquent accounts.
This is a full-time position. Benefits include health and dental insurance, 401(k), and paid time off. This job requires the employee to work at a physical location in Bibb County, specifically in Centreville, Alabama.
Responsibilities & Duties
Enters charges daily. Submits claims to insurance companies and government entities (including Medicare and Medicaid). Posts remits as available. Works rejections and accounts receivable.
Collects delinquent accounts by establishing payment arrangements with patients; monitoring payments; following up with patients when payment lapses occur.
Maintains medicare bad-debt cost report by tracking billings; monitoring collections; compiling information.
Processes professional office visits and specialty services such as OB/GYN, surgical, and wound care: filing claims, posting payments, investigating delinquent balances, and otherwise maintaining patient accounts.
Maintains work operations by following policies and procedures; reporting compliance issues.
Maintains quality results by following standards and assures daily productivity through diligent work effort.
Updates job knowledge by participating in educational opportunities.
Serves and protects the Foundation community by adhering to professional standards, Foundation policies and procedures, federal, state, and local requirements, and JCAHO standards.
Qualifications:
Required:
Time Management, Organization, Attention to Detail, Documentation Skills, Analyzing Information, General Math Skills, Resolving Conflict, Teamwork, Punctuality and Attendance, Proficient, accurate data entry, Customer service and effective, congenial phone skills, communicate professionally even in contentious situations.
Preferred:
1-2 years of recent medical billing experience
CH-CBS Certification (Community Health - Coding and Billing Specialist)
Functional with billing software and other internet applications
$24k-29k yearly est. 11d ago
Learn more about patient service representative jobs
How much does a patient service representative earn in Hoover, AL?
The average patient service representative in Hoover, AL earns between $26,000 and $38,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.
Average patient service representative salary in Hoover, AL
$31,000
What are the biggest employers of Patient Service Representatives in Hoover, AL?
The biggest employers of Patient Service Representatives in Hoover, AL are: