Patient Service Representative Jobs in Hopkinton, MA

The Medical Scheduler provides excellent customer service while greeting and assisting patients, families and guests entering the Health Center by registering new and existing patients; verifying scheduled appointments, insurance information and scheduling follow up appointments. Answering the phone and other administrative duties. Scheduling patients Required Preferred Education, Experience and Skills: • High school diploma GED. • 1 or more years of experience in a health center and/or a professional or business environment • Excellent verbal and written communications skills. • Excellent customer service, organizational skills, problem solving and priority setting skills. • Basic Math and reading comprehension skills. • Knowledge of EPIC Electronic Medical Record (EMR) preferred, knowledge of Microsoft Office preferred including Word, Excel and Outlook. • Familiarity with using Medical terminology preferred. MON - FRI 8 - 430pm schedule $19 - $23 per hour depending on experience

We are looking for a Customer Service Representative to join our team in Methuen, MA! In this role, you'll manage customer inquiries, process orders, and ensure top-tier service while building strong relationships. What You'll Do: Manage a high volume of customer inquiries via phone and email Process customer orders and track deliveries to meet requirements Identify customer needs and provide timely, accurate solutions Build strong relationships through open, interactive communication Handle complaints professionally, offering solutions and follow-ups Maintain detailed records of customer interactions, accounts, and transactions Follow established procedures, guidelines, and company policies Proactively engage customers to foster long-term partnerships What We're Looking For: Proven customer service experience, preferably in a manufacturing environment Strong phone and active listening skills with a customer-first mindset Excellent communication, organization, and computer skills Ability to adapt to different personalities and problem-solve effectively Experience with Visibility ERP and Fresh Desk is a plus Strong multitasking skills and ability to prioritize in a fast-paced setting Dependable, detail-oriented, and eager to go the extra mile for customers Location: Methuen, MA (Fully Onsite) Schedule: Monday - Friday, 40 hours per week (Flexible Schedule) Pay: $25 - $28 per hour This is a fully onsite role in Methuen, MA, offering a flexible schedule and competitive pay. If you thrive in a dynamic environment and enjoy providing exceptional customer service, apply today.

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists This is a contract to hire role. Responsibilities Communicate with customers via phone, email and chat Handle inbound and outbound calls from external and internal clients Provide excellent customer service to all callers and maintain adequate call times Input documentation on all calls and follow-up with callers as needed Escalate calls as necessary to the appropriate lead or department Resolve customer support related issues and provide callers with proper solutions to their concerns Qualifications Experience: Open to various backgrounds including call centers, retail, hospitality, or banking. Prior customer-facing roles are a plus. Problem-Solving Skills: Strong critical thinking ability to assess and resolve customer concerns efficiently. Communication Skills: Excellent verbal and written communication skills to provide clear and professional service. Call Volume Handling: Ability to manage 60-70 calls per day while maintaining quality interactions. Customer Service Orientation: A strong commitment to delivering exceptional service to internal and external clients. Adaptability & Multitasking: Capable of handling a fast-paced environment with changing priorities. Technical Proficiency: Comfortable using computer systems for documentation and call logging. Team Player: Willingness to collaborate and escalate issues when needed for resolution. #43583

Are you passionate about investments and client service? Our client, managing over $9 billion in client assets, is seeking a Client Services Representative to join their dynamic team. In this role, you'll collaborate with portfolio managers to deliver exceptional service, craft tailored client presentations, support trading activities, and contribute to wealth strategies for generations of families. Every day is different, offering opportunities to solve complex problems and make a real impact. What You'll Need: Bachelor's degree with 2-5 years in investments or financial services Strong analytical, organizational, and communication skills Proficiency in Microsoft Excel & PowerPoint Interest in financial planning, investments, and client engagement We offer a collaborative environment where your ideas matter. Ready to elevate your career? Apply now and help shape the future of wealth management. Email: **************************** Tags: Client Services Representative, Analyst, Portfolio manager, investments, wealth management, finance, financial services

My client, an established and growing family-owned Insurance Firm in Boston, is seeking an experienced Customer Service Representative. The ideal candidate will have at least 1 year of experience as a CSR for Personal Lines Insurance clients and be able to commute to Boston, 5 days onsite (free onsite parking and public transportation accessible!). Position Highlights: Providing customer service support to Personal Lines clients Advising appropriate coverages, preparing quotes, and providing underwriting requirements Communicating effectively with clients to ensure full understanding of coverage options and policy limitations Reviewing monthly reports and ensuring policies are renewed on time Processing personal lines endorsements and ensuring policy changes are made accurately and on a timely basis Coordinating claims, working directly with clients and insurance carriers to ensure accurate resolution of claims Obtaining an in depth understanding of various insurance carriers' policies and processes and developing rapport with company underwriters Assisting with various projects and assignments as needed Qualifications: Minimum 1 year of CSR experience specifically in Personal Lines Insurance (Auto, Homeowners, Casualty, Jewelry, Marine, etc.) Outstanding written and verbal communication skills and strong attention to detail Ability to work independently with minimal direction as well as collaboratively Strong computer skills and proficiency with software systems including Microsoft Office, Special Agent, and Singlepoint Rating Software Ability to build relationships and emphasize clients' needs Bilingual (English/Spanish) preferred but not required What's in it for you: Competitive compensation and benefits Retirement plan with company contribution Supportive leadership Training, development, and growth opportunities **Full Job Description to be shared prior to an interview with my client **To be considered, please apply or email along with a copy of your resume to creid@monumentstaffing.net

Customer Service Representative - Contract - Warwick, RI - $20/hr. The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position. Applicants must be legally authorized to work in the United States. Sponsorship not available. Our client is seeking a Customer Service Representative in Warwick, RI. Responsibilities Communicate with customers via telephone using strong communication skills. Active listening, and empathy. Drive solutions that best meet the customer's needs. Analyze and resolve complex customer issues such as requests regarding various product aspects, policy provisions, claim status, basic procedures, etc. Ensure each customer experience is exceptional by leveraging effective listening skills, attention to detail, strong intellectual curiosity, and an honest desire to make a difference. Efficiently process transactions and refer requests for other policy modifications to appropriate areas. Track responses to ensure completion. Support special product and/or service campaigns as needed, or as requested by the customer. Efficiently access and navigate multiple electronic systems to provide a complete and integrated response to the customer's inquiry. Perform these responsibilities in a consistent, professional manner while exercising strong verbal, interpersonal and high-quality service skills. Skills & Requirements Willing to go onsite for training Able to commute to the Warwick, RI office after training for monthly events, meetings, and trainings 2+ years of experience in Customer Service. Prior Call Center experience is highly preferred. High School diploma, GED, some college experience, trade, or professional certification. A demonstrated ability to quickly learn and continuously develop functional knowledge and an understanding of company products as well as administrative, claims, underwriting and marketing functions. A passion for serving customers and a personal commitment to following through in a dynamic, fast-paced environment. Benefits/Other Compensation This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit). Why Hays? You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it. Nervous about an upcoming interview? Unsure how to write a new resume? Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting. Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is ‘do the right thing'. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us. In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text ************. Drug testing may be required; please contact a recruiter for more information.

Patient Coordinator - Contract - REMOTE (Cambridge, MA) Proclinical is seeking a Patient Coordinator to support the Patient Affairs Department. Primary Responsibilities: The successful candidate will focus on enhancing community engagement and operational efficiency within the rare disease sector. Your organizational skills will be crucial in managing advocacy events and communication efforts. Skills & Requirements: Strong organizational and project management skills. Ability to coordinate and manage multiple events and communication initiatives. Excellent communication skills to engage with diverse communities. The Patient Coordinator's responsibilities will be: Assist Patient Affairs professionals with departmental tasks. Implement project management strategies for advocacy workshops, conferences, webinars, and community engagement activities. Support communication efforts aimed at rare disease communities. Enhance operational efficiencies within the department through effective organization. If you are having difficulty in applying or if you have any questions, please contact Janelle Jones at j.jones@proclinical.com Proclinical is a specialist employment agency and recruitment business, providing job opportunities within major pharmaceutical, biopharmaceutical, biotechnology and medical device companies. Proclinical Staffing is an equal opportunity employer.

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work

Join Our Team as a Customer Service Representative and Make a Difference! Are you a problem-solver who enjoys interacting with people? We're looking for a Customer Service Representative to provide outstanding service to our customers. You'll play a key role in ensuring customer satisfaction and building lasting relationships. Responsibilities Handle customer inquiries and complaints via phone, email, or in-person Provide product and service information to customers Process orders, forms, applications, and requests Keep records of customer interactions and transactions Follow up to ensure resolution of customer issues Participate in team-building activities and career development workshops Collaborate with team members to improve service delivery Qualifications Strong communication and interpersonal skills Customer-oriented mindset and ability to adapt/respond to different types of customers Proficiency in MS Office and customer service software Excellent problem-solving skills and attention to detail High school diploma; college degree preferred Experience in customer service or related field is advantageous Benefits Professional growth and advancement opportunities Supportive and collaborative work environment Participation in workshops and professional development programs Be the voice of our company. Apply now to become a Customer Service Representative!

eternal Health - The Next Generation of Medicare Advantage Healthcare is confusing, but it doesn't need to be. eternal Health is a consumer-centric, Medicare Advantage Health Plan. We are committed to creating long-lasting partnerships with our members, our providers, and you! About the role: As a Provider Engagement Representative with eternal Health you will be supporting the end-to-end process of building and maintaining a high-quality provider network. This includes supporting ongoing growth, resolving provider issues as assigned and the day-to-day management of our provider network. A high performing provider network is a critical component of our success, and our relationships with our providers are rooted in trust and transparency. In this important and valued role, you will gain insight into multiple areas of network management, from recruitment strategy to special projects to collaborating with our providers on performance improvement initiatives. This external facing role will provide the opportunity to fully understand and communicate eternal Health's value proposition to our provider partners. This role will report directly to the VP of Network We provide a unique opportunity to be a part of a health plan in its beginning stages. By taking advantage of this rare opportunity, you will have insight into the operations and expertise that is required to run a successful and sustainable plan. Our team members are flexible and able to play different roles, while staying committed to teamwork and collaboration, and passionate about sustainable change. Responsibilities: Accountable for the development and enhancement of network relationships through onboarding, business interactions, and outreach. Resolve network issues in a timely and effective manner. Collaborate with relevant stakeholders to deliver education, training, and information on eternal Health products and strategy. Oversight and accountability of all provider data management functionality to include roster management, data validation and management, special projects, and gap/expansion strategy. Communicate our brand, values, and differentiators effectively and accurately. Maintain strict privacy and confidentiality in accordance with eternal Health's security standards. Oversight and monitoring of all communication received through the provider relations email box; responding timely, accurately, and efficiently. Serve as a communication link between providers and eternal Health as the main point of contact for assigned provider groups. Respond to and resolve provider issues in an efficient manner. Conduct regular joint operating committee (JOC) meetings, at minimum quarterly, with strategic provider partners. All others maintain regular phone and/or video conference check-ins with providers within the assigned territories. Support the sales and marketing teams by assisting in the sourcing and coordination of member support events and distribution of material. Lead contract negotiations as assigned. Assist with provider credentialing needs. Lead special network projects as assigned. Assist with the onboarding of new employees. Proactively elicit provider feedback to help enhance their overall Plan experience. Continuously work to understand the market and provider needs to improve the overall strategic plan. Additional duties as assigned. Requirements: Bachelor's degree in relevant field of study (e.g. Business administration, Data Analytics, Healthcare Operations / Administration) or equivalent work experience. Minimum 4-5 years of experience in managed healthcare, health plan network contracting, and provider relations experience required. Strong technical skills, including Microsoft Suite and other collaborative tools. Effectively communicate needs, process improvements, and wins with your network team and C-Suite officers. Excellent written, negotiation, and communication skills. Creative, strategic, and continuously striving for improvement. Ability to present information to audiences of various skill levels. Flexible and able to ramp up quickly on different projects in order to support the team as needed in a fast-paced start-up environment. Strong organization skills to sift through large amounts of data to gain insight on members and markets. Current driver's license and reliable transportation. Preferred: Experience in client-facing negotiating roles, and/or in start-ups, tech, healthcare, or insurance is a plus. Experience with healthcare operations is a plus. Working with eternal Health: eternal Health is an Equal Opportunity Employer which means that we are committed to upholding discrimination-free hiring practices. As a woman-led company, and one committed to diversity at all levels, we strive for an organization of inclusion and acceptance. We are changing healthcare for the better, starting with our own diverse and passionate teams. As an eternal Health employee you will be empowered to contribute to our teams and strategy, regardless of previous healthcare experience. Our valued team members are encouraged and expected to offer new solutions and creative input, all while keeping in line with eternal Health's mission, values, and compliance standards. Accommodations: Any eternal Health applicant will be considered based entirely on their individual qualifications. Should you require reasonable accommodations during the application process (which may include a job-related assessment) please contact us separately at ********************

Happy and Friendly working environment. Looking for a positive upbeat person that is dependable. Customer Service skills a Must. Monday- Friday 8:30am -4:30pm. Light cleaning duties, filing, incoming and outgoing calls. Patient scheduling and interacting. Insurance verification and inventory management. Job Type: Full Time Salary: $18.00 per hour Benefits: 401(k) with a 4% match after 1 year Health, Dental and Vision Insurance FSA Life insurance Short- and Long-Term Disability AFLAC 9 Paid Holidays Off Up to 10 Days of Paid Time Off Paid Birthday Day Off Pet Bereavement Monthly office bonuses if you reach your goal Employee Discount Employee Assistance Program (EAP) Schedule: 8-hour shift No Weekends PIb2b33e8aa7bf-26***********5

Patient Registrar Pride Health is hiring a Patient Registrar for one of its clients in Massachusetts. This is a 3-month contract with the possibility of an extension with competitive pay and benefits. Length of assignment - 3 months (Possibility of an extension) Pay range - $20 - $23.50 per hour. Shift - 32 HPW. Day 4x8-Hour (07:00 - 15:30). Must be able to work every other weekend and holiday. Job Summary Excellent customer service skills and knowledge, i.e., service recovery. Accurately collects and enters all patient demographic and financial information for all registration types. This includes obtaining signatures, scanning all documents (ROB's, ID's, etc.), obtaining ABN's/IMM's when applicable, and collection of patient financial responsibility. Routinely uses reference material necessary to ensure proper course of action. Seek guidance when appropriate. Staff members follow downtime procedures as established. Staff routinely and proactively work on downtime work. This includes but is not limited to DL's, Insurance Management desktop, renaming faxed orders, cleanup of old/used orders, ensuring work and patient waiting areas are neat and presentable. Demonstrates understanding of their role in Press Ganey/HCAHPS scores. Focuses on their contribution positively influencing patients' experience and likelihood to recommend. Process pre-registrations for all appointment types and locations, excluding ER. Answers phone and returns voicemails timely. When uncertain, or when unusual situations occur, you seek guidance from the department manager. Never make impulsive or hasty decisions. Understands that everyone is a customer and demonstrates such by establishing good relationships with patients, visitors, ancillary departments, and physician office personnel. Staff members use all the eligibility resources available to verify the correct insurance is listed in the account. Works well within the team environment and maintains open communication with co-workers. This includes meal breaks, shift change, etc. Demonstrates ability to accurately identify and estimate patient financial liability (copayments, deductibles, coinsurances, deposits, etc.) Along with active collections, receipts, post, and reconcile cash. Consistently meets/exceeds Quality Review scores of 80%, 9 out of 12 months of the year. Requirements High School Diploma or Equivalency. Candidates must have at least 1 year of patient registration related experience. EPIC experience is highly preferred. Medi-Tech experience is preferred, Benefits Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors. Equal Opportunity Employer As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

The Scheduling Coordinator will play a critical role in providing support to the Operations department, where key responsibilities will focus on systems management engineer scheduling, mobile unit scheduling support, and reporting. This role is primarily responsible for ensuring accurate upkeep and proactive management of Game Creek Video's scheduling system. This role will also provide key assistance in the scheduling of engineering staff and mobile units, while balancing the interests of the staff and company. TOP FIVE RESULTS THAT DEFINE SUCCESS IN THIS JOB: Scheduling management system is 100% accurate for engineer assignments Scheduling management system is 100% accurate for mobile unit assignments Engineer utilization at 85% All schedule changes are communicated on a daily basis Informed scheduling decisions based on accurate reporting JOB RESPONSIBILITIES: Create, update, and manage job schedules in Game Creek Video's scheduling management system Assign appropriate mobile units and engineering staff to scheduled jobs based on availability, technical abilities, and business needs Analyze and structure work schedules across the Engineering team to optimize talent allocation across mobile units and events while simultaneously balancing workloads Manage fair and equitable day counts for both Engineers and Game Creek Video by analyzing existing metrics in SIS and scheduling accordingly Approve Engineer vacation and other time-off requests; collaborate with HR when needed Quickly evaluate and respond to the impact of schedule changes to efficiently meet the staffing needs of the business; resolve scheduling conflicts in a prompt and collaborative manner Partner with Engineering leadership to obtain input and make recommendations about staffing levels and assignments Support Operations leadership with mobile unit scheduling by providing staffing availability and recommendations Build and maintain strong working relationships with all Engineers to facilitate clear lines of communication regarding schedule changes; ensure communication channel is appropriate given the scheduling update Work closely with Account Managers to ensure accurate understanding of client needs and staffing requests; communicate most up-to-date options for fulfilling those requests Closely collaborate with the Travel department prior to finalizing staffing plans to secure the lowest travel expenses feasible while meeting the needs of the business Request approval to secure freelance Engineers to supplement staff when necessary; review invoices for accuracy and submit to Accounting for payment Present reports analyzing staff utilization and other relevant trends to Operations and Engineering leadership to manage equitable workloads and costs Play a participant role in sharing performance-related feedback with Engineering Managers Provide feedback in engineering hiring initiatives by participating in new hire orientation meetings Other departmental projects as assigned JOB REQUIREMENTS: Ability to create and implement staffing plans in a dynamic, fast-paced environment Excellent written and verbal communication skills Must be a self-motivated leader with strong attention to detail Outstanding interpersonal skills with the ability to remain calm and positive under pressure Be a collaborator and actively build positive relationships with all employees Ability to obtain accurate information, actively listen, and apply rationale to make smart decisions and solve problems that meet the needs of the staff and company Ability to quickly problem solve to find viable and creative solutions to multi-faceted scheduling challenges and other issues that need solutions Proven ability to communicate sensitive information to employees with professionalism, clarity, and timeliness MINIMUM QUALIFICATIONS: 3+ years prior experience in a logistics, dispatching, or scheduling-oriented role Incredible multi-tasking abilities and aptitude to quickly deal with unexpected situations Must be able to demonstrate high proficiency with computers and related programs BA/BS degree highly preferred Ability to handle off-hour (nights and weekends) mission-critical scheduling issues Must be able to travel to site locations a few times per year *** No agency reach-outs, please. *** Game Creek Video is an Equal Employment Opportunity Employer

This is a Temp to Permanent opportunity with a prestigious hospital. You will be supporting surgeons with complex, multispecialty scheduling and you must have the experience and ability to prioritize and make adjustments as schedule changes occur. Your support responsibilities may include: • Surgical scheduling/coordination • Scheduling patient appointments • Answering the telephone system promptly and gathering screening information; taking, relaying, and managing messages and/or providing routine information. Retrieving voicemail messages, returning calls, and forwarding messages as needed • Referral management, specialty testing prior authorization, and scheduling of special testing • Organizing and maintaining patient records, logs and other controlling systems; retrieving files as needed. Developing and maintaining systems to assure accurate, confidential, retrievable information • Reconciling expense reimbursements for team/provider through PeopleSoft • Other special projects and administrative tasks that are assigned Requirements: Must have 2+ years of EPIC and complex surgical scheduling experience in a high volume outpatient setting High School graduate or equivalent is required; Associate's degree preferred

The Client Service Rep is an entry level position responsible for servicing and maintaining oversight of their assigned client relationships. The individual focuses on the Fund Accounting, Administration and Custody disciplines and the applicable product offering for assigned client relationships. The CSR will assist more senior team members with oversight of operational production, client accounts, client conversions, reporting and analyses to ensure high client satisfaction. Key Responsibilities: Work effectively with to support client requests, deliverables and issue resolution Effectively monitor and respond to client inquiries Assist in activities that support the measurement of Client Service Standards across the various products our client provides to our clients Provide filtering and escalation for client requests Utilize relevant internal technology solutions to effectively manage and escalate client inquiries Provide a timely response and solution to internal inquiries, escalating to Sr. Client Service Rep. as necessary Develop an in-depth working knowledge in one of the core functions of service delivery - i.e. fund accounting or custody. Relevant knowledge of the core functions includes: Education, Experience & Qualifications: BA or Equivalent Strong written, verbal and presentation skills Aptitude for numbers, accuracy and organization Ability to work accurately and quickly under pressure Creative problem-solving skills including the ability to identify, recommend and implement solutions Ability to learn and adapt to new technologies and systems Language skills commensurate with office location and client relationships supported Ability to work in a collaborative environment that requires collaboration with multiple teams

InTouch Labels & Packaging is a leader in the craft beer and spirits industry for custom label printing. We offer a wide range of printed label products for breweries and distilleries, including labels for cans, bottles, keg wraps, and custom printed keg collars. As we continue to grow, we are looking for a full-time Customer Service Representative to join our team. The ideal candidate will have excellent computer skills along with a passion for providing the best customer experience. We operate within the Avery North America division of CCL Industries (**************** a world leader in specialty label and packaging solutions for global corporations, small businesses and consumers. Our main production facility and offices are located in Chelmsford, Massachusetts. What we offer: Competitive base compensation +quarterlybonus potential Comprehensive benefits including, Medical, Dental, Vision, Company Paid Short-Term & Long Term Disability and Life Insurance 401k program with very Generous Company match Work Life Balance - 12 company paid holidays, Paid Vacation and Paid Sick Time A company culture that values individual contributions. Professional Development Opportunities What you will be doing: Learning the industry's products including materials and label specifications. Quickly & efficiently enter customer orders. Review order details for accuracy before submission to production. Organize & maintain customer accounts. Notifies all relevant team personnel of any rush or special orders with clear and fluid communication. Work closely with sales team in selecting label materials, sizes, and printing options based on the customer needs. Troubleshoot any order discrepancies or issues. Interact with customers via phone or email in a professional and timely manner. Maintain strong relationships with customers by providing proactive communication and support. Identify opportunities to improve the order entry process and enhance customer experience. What you need to succeed: Strong verbal and written communication skills Ability to multi-task, prioritize, and manage time effectively Strong computer, phone and technology skills Must be professional, reliable and have a positive attitude Ability to work in a fast pace environment All offers of employment are based on the successful completion of a pre-employment background check. InTouch Labels & Packaging, division of Avery Products is an at-will employer. Employment is at will and, as such, are free to resign at any time without any reason. The company retains the right to terminate an employee's employment at any time with or without reason or notice. Thank you for your interest! Please send your resume when responding.

Apply Job Type Part-time Description Under the direction of the Director of Patient Services & Financial Assistance, the Patient Services Coordinator is responsible for providing exemplary customer service, patient registration & documentation, appointment scheduling and patient flow, collection of daily cash and audit procedures, opening and closing the receptionist station daily, including Saturdays as required. The Patient Services Coordinator is responsible for the completion of various billing services. This is a per diem position working variable hours based on clinic needs. This is not a benefits eligible position. Representative Duties: Provide excellent customer service Greet each client with a smile and welcoming, professional manner Answer each phone call in a cheerful and professional manner Log information on calls received, where required and maintains detailed and accurate records Provide clients with correct and accurate information regarding FCHC services and providers (Ask for input from team colleagues if unsure of the correct response to inquiries) Schedule appointments according to established procedure Refer unusual or difficult situations to supervisor At all times maintain patient confidentiality, speak in quiet tones at the desk with colleagues and clients and behave appropriately for a highly visible position Be discrete when obtaining sensitive information from clients Establish and maintain effective working relationships with co-workers, supervisors and the general public Perform reception duties in an efficient, professional and courteous manner Accurately perform registration process for new and existing patients Accurately register and enter new patient demographic data and insurance information in the system Verify existing patients' demographic data and insurance information at each visit accurately record and enter any changes received Collect co-payments and agreed fees at check-in Collection of daily cash and audit procedures Collect client payments and record in a timely and accurate manner Verify all transactions at the end of the day and report all discrepancies Run daily reports in a timely manner and according to written guidelines Performs other related job duties as required Requirements Minimum of high school graduate or equivalent. Computer experience Willingness to work with a diverse patient population including gay men, lesbians, seniors, students, and others Calm, patient, flexible, and understanding manner Ability to work harmoniously and effectively with colleagues, patients, clients and vendors across the spectrum of diversity, including but not limited to race, ethnicity, color, gender identity, sexual orientation, age, socio-economic status, national origin and immigrant status, religious or spiritual identity, disability (physical, mental, emotional and developmental), veteran status, and/or limited English proficiency. Willingness to contribute towards Fenway's efforts in becoming an anti-racist organization and promoting a culture dedicated to ongoing development in service of humility, equity, diversity, inclusion, and belonging, where differences are acknowledged and valued. Preferred Qualifications: Successful customer service background Previous experience in healthcare or medical office administration Bilingual Spanish/English Knowledge of business procedures Experience working with an ethnically, culturally, and racially diverse work staff We offer competitive salaries, and for those who qualify, an excellent benefits package; including comprehensive medical and dental insurance plans, and a retirement plan with employer match. We also provide 11 paid holidays, paid vacation, and more.LGBTQIA+ identified persons, Black, Indigenous, and other people of color (BIPOC), and individuals from other historically underrepresented communities are strongly encouraged to apply. Salary Description $24.77 per hour RequiredPreferredJob Industries Other

Duration: 6 months contract Responsibilities: Responsible for the timely and accurate processing of all providers including NP's/PA's/MD's Re-credentialing applications according to the Clinic Provider Credentialing Program Monitor Expired licensure reporting , data base tasks and maintain system updates and weekly reporting to leadership Manage Epic access for any providers that have out of compliance licensure and/or board certification. Analyst will work directly with other coordinators to ensure quality of work delivered, performance/productivity benchmarks are met, and all compliance related issues are properly addressed, trained and coached on a consistent basis. Conduct sanctions and compliance monitoring and alert Data Analyst Manager and Credentialing Manager of any undisclosed negative findings Process malpractice insurance verification requests according to internal policies when applicable Maintain the provider and physician SharePoint sites and Communicate provider status's with leadership and other internal teams to meet timelines Submit system access requests upon credentialing approvals/clinic eligibility Support the payer enrollment team as needed to resolve any payer claim issues Monitor Provider and Clinic change/Termination reports and update data base accordingly • Process Name changes according to client policies and procedures Daily maintenance of provider credentialing grids with notification to appropriate teams Review and distribute all incoming mail as needed Support Payer Audits in accordance with client, Joint Commission and NCQA requirements Maintain provider files with the most current information/documentation Notify system analyst and leadership of any system and state agencies interruptions / updates / password changes Make recommendations for process improvement and system efficiencies Attend and engage in all team meetings Model a positive attitude in interactions with team members Experience: Demonstrated understanding of initial credentialing and re-credentialing practices for medical professionals including primary source verification methods, compliance monitoring and expireable management. Proficient in quantitative analysis Understanding of Joint Commission Accreditation, NCQA and URAC credentialing standards. Ability to function independently and utilize critical thinking skills to accomplish goals and objectives Effective communication skills; verbal and written Competent user of Microsoft Office, Outlook, MDStaff, Word, and Excel A minimum of 3 years experience in the healthcare industry with experience in credentialing Education: Associate or Bachelors Degree required About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Shanu Email: **************************** Internal Id: 25-33938

Schedule: Full-time, 40 hours/week, Monday - Friday, 8:30 AM - 5:00 PM We're looking for a Medical Receptionist who can be the first point of contact for patients! We seek a motivated individual with healthcare and EPIC experience to provide exceptional customer service in our client's fast-paced facility. Key Responsibilities: Greet patients and assist them with the registration process. Answer phones and provide information to patients and their families. Ensure compliance with admission procedures and patient rights. Handle urgent and emergency admissions efficiently. Perform order entry for specific testing as needed. Qualifications: High School diploma; two years post High School preferred. Minimum of one year related experience in a customer service role. Strong interpersonal, organizational, and computer skills; knowledge of medical terminology. Must have: Experience working with EPIC systems If you are dedicated to providing excellent service in a healthcare setting, we encourage you to apply!