Patient service representative jobs in Idaho - 364 jobs
Relief CSR Driver
Ameripride Services 4.3
Patient service representative job in Meridian, ID
The Relief Customer ServiceRepresentative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. AUS operates in a very competitive environment and successful Relief CSR m CSR, Driver, Customer Service, Manufacturing
$30k-36k yearly est. 3d ago
Looking for a job?
Let Zippia find it for you.
Patient Access Specialist & Coordinator
The Urology Clinic, PLLC
Patient service representative job in Meridian, ID
About The Urology Clinic [more information at *************************
The Urology Clinic is a leading provider of comprehensive urological care across the greater Boise area. As an independent high-throughput surgical clinic, we are proud to offer compassionate, personalized treatment in a professional and welcoming environment. Our multidisciplinary team of board-certified urologists, experienced nurses, and support staff are committed to delivering the highest standards of care for conditions including: kidney stones, stricture disease, hematuria, erectile dysfunction, and other urological issues.
The Opportunity: Patient Access Specialist & Coordinator
Are you a highly organized, energetic and empathetic individual with a passion for patient care? The Urology Clinic is seeking a dedicated Patient Access Coordinator to be the welcoming first point of contact for our patients. This pivotal role ensures a seamless and positive experience from their initial call through their entire care journey, directly contributing to the clinic's efficiency and excellent patient outcomes. You will play a critical role in supporting our providers and clinic operations, working closely with our leadership team to ensure the highest standards of accessibility and business ethics. This role is a key pilar of strength and role model for coworkers in adjacent roles.
Key Responsibilities:
As a Patient Access Specialist & Coordinator, your primary responsibilities will include:
Patient Engagement & Communication: Serve as the initial point of contact, ensuring positive and accurate communication with patients regarding their appointments, procedures, and specific clinic processes.
Expert Scheduling & Coordination:
Efficiently manage and optimize provider schedules for clinic visits, surgical procedures, and follow-up appointments.
Coordinate complex surgical experiences, ensuring all pre-operative forms, necessary referrals, and pre-payments are complete prior to surgery.
Drive scheduling & checkout experience adhering to specialty provider preferences and established protocols.
Patient Data & Compliance:
Assess and ensure all patient records (including privacy information, health history, and questionnaires) are complete and readily accessible within eClinicalWorks (eCW).
Verify patient eligibility with insurance companies and facilitate pre-payment processes.
Front Office Operations: Support various front office duties, including patient check-in/checkout, co-payment collection, and auditing patient charts for accuracy.
Team Collaboration: Engage daily with the clinic team and leadership, fostering direct communication and healthy working relationships.
Marketing/Networking: It is a basic expectation that every member of our team is a brand ambassador; our collective commitment to excellence is what truly drives the success of The Urology Clinic.
What You Bring:
Proven experience in a patient access, scheduling, or front office role within a medical or surgical clinic setting.
Strong organizational skills with meticulous attention to detail.
Excellent verbal and written communication skills, with a compassionate and professional demeanor.
Proficiency in electronic health record (EHR) systems; eClinicalWorks (eCW) experience is highly preferred.
Ability to work efficiently in a fast-paced environment and manage multiple priorities effectively.
A proactive approach to identifying opportunities for process improvement and contributing to team efficiency.
Reliability, punctuality, and a strong drive for excellence in client services.
Benefits:
At The Urology Clinic, we value our team members and offer a comprehensive benefits package designed to support your well-being and professional growth, including:
Competitive Salary: Commensurate with your experience.
Health Insurance: Comprehensive coverage options.
Retirement Savings Plan: Opportunities to save for your future.
Paid Time Off (PTO): For work-life balance.
Professional Development & Advancement: Opportunities to grow your career at our top-rated clinic.
Join Our Team!
If you are a motivated and detail-oriented individual looking to make a significant impact in a thriving surgical clinic, we encourage you to apply. We are excited to welcome the right candidate to our dedicated team! The Urology Clinic is elevating urological care for our patients with a very "non-corporate" approach. Read what our patients share regarding their experiences and excellent outcomes. *****************************************
To Apply: Please submit your resume and a cover letter outlining your relevant experience and why you are interested in this position to **************************
*This job posting is not reflective of all duties & responsibilities. It is intended to provide an overview to job seekers.
OTHER
Physical Requirements:
Ability to lift and move medical equipment and supplies.
Prolonged periods of standing, walking, and bending.
Benefits:
Competitive salary and opportunities for advancement
Health, dental, and vision insurance
401k
$30k-37k yearly est. 1d ago
Pharmacy Prior Authorization Specialist
Blinkrx
Patient service representative job in Boise, ID
We are looking for you to join our Prior Authorization team to raise the bar on our customer service we provide to our patients and partners. This is your opportunity to join a health-tech enterprise focused on making medications more affordable for all Americans.
Responsibilities:
Assist in the initiation of new prior authorization requests to providers
Identify the correct prior authorization form required for the patient's insurance provider
Coordinate with prescribers and medical offices to ensure applicable information is translated onto prior authorization forms
Follow up with medical offices to check the status of prior authorization requests
Assist with communicating the status of prior authorizations to both patients and providers
Coordinate with medical offices to handle Appeals
Respond to internal questions from other departments related to prior authorization requests
Requirements:
High school diploma or GED required, Bachelor's degree strongly preferred
Customer service or inbound call center experience required
Strong verbal and written communication skills
Sound technical skills, analytical ability, attention to detail, good judgment, and strong operational focus
A passion for providing top-notch patient care
Ability to work with peers in a team effort and cross-functionally
Must be flexible to work shifts ranging from 8am - 8pm.
Full time position, on-site in Boise
Must hold an active Pharmacy Technician license OR Pharmacy Technician in Training License in the state of Idaho, registered with the Idaho Board of Pharmacy
Preferred Qualifications:
1+ year(s) working with prior authorizations or insurance verification in a pharmacy
Knowledge of pharmacy benefits and pharmacy claims
Hours/Location:
Shift: 40hours/week ( rotational shifts between 9am-8pm)
Rotating schedules from 7:00AM - 3:00PM MST and 8:00AM - 4:00PM MST with 10:00AM - 6:00PM MST shift around every two months
*** All shifts require one or two Saturdays in a month shift from 7:00AM - 3:00PM MST
Onsite full time position in Boise
Perks:
Health Benefits, 401 K
Holiday pay
Overtime eligible
Casual dress code
Free Snacks
$25k-34k yearly est. 2d ago
Manager of Patient Safety & Risk Management
Saint Alphonsus 3.9
Patient service representative job in Boise, ID
This role leads patient safety and risk management efforts across the Saint Alphonsus Health System (SAHS), including the Saint Alphonsus Medical Group (SAMG) and Regional Health Ministries (RHMs). The manager oversees daily operations, ensures regulatory compliance, supports claims processes, and fosters a culture of safety and quality throughout the organization.
Key Responsibilities:
Program Leadership & Oversight:
Manage daily operations of the Patient Safety and Risk Management departments.
Approve and monitor annual patient safety and risk management plans for each RHM, evaluating progress throughout the fiscal year.
Provide ongoing support and leadership to patient safety and risk staff at each RHM, ensuring consistent implementation of safety initiatives.
Incident Reporting & Analysis:
Oversee the daily use of the incident reporting system across SAHS to ensure timely follow-up, identify trends, and drive system-wide learning.
Track and analyze safety data to identify risks, trends, and opportunities for improvement.
Culture & Collaboration:
Foster a culture of safety and risk awareness across SAHS and RHMs through regular meetings, collaboration, and shared learning.
Promote open reporting of safety concerns and support continuous learning and improvement.
Event Investigation & Risk Reduction:
Lead investigations of adverse events and root cause analyses.
Collaborate with leadership to implement and monitor corrective action plans.
Coordinate proactive risk identification and mitigation strategies.
Education & Training:
Develop and deliver training programs for clinical and non-clinical staff on patient safety and risk management.
Represent SAHS in Trinity Health seminars, task forces, and improvement initiatives.
Compliance & Policy Development:
Ensure compliance with applicable laws, regulations, and internal policies, including the Safe Medical Device Act.
Contribute to the development of policies related to loss control, patient safety, and risk management.
Claims & Insurance Support:
Assist with claims management and litigation processes.
Coordinate insurance coverage and support data collection for insurance procurement.
Serve as the point of contact for malpractice insurance for employed providers.
System Integration & Reporting:
Align local practices with Trinity Health's Insurance and Risk Management Services (IRMS) and Patient Safety Organization (PSO).
Report serious events and trends to leadership and ensure confidentiality of peer review processes.
Qualifications:
Bachelor's degree required (nursing or healthcare-related field preferred); Master's degree preferred.
Significant experience in healthcare risk management and patient safety required.
At least 2 years of leadership experience in a large or multi-hospital system preferred.
Certified Professional in Patient Safety (CPPS) preferred.
Ability to travel to other system sites as needed.
Skills & Competencies:
Strong leadership, communication, and analytical skills.
Deep understanding of healthcare safety standards and regulatory requirements.
Ability to collaborate across departments and disciplines.
Proactive, detail-oriented, and committed to continuous improvement.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
$36k-45k yearly est. 3d ago
Patient/Outpatient Services Coordinator
Kootenai Health 4.8
Patient service representative job in Idaho
* PRN: 2-3 Shifts per Week. Responsible for coordinating activities related to scheduling patients and procedures, referrals, prior authorizations and insurance paperwork using a top-rated, customer service focus always.
Team Highlights:
Kootenai Clinic is the regional cancer treatment center for northern Idaho, eastern Washington, and western Montana. We deliver comprehensive, compassionate cancer care using leading-edge technology, the newest therapies and a wide range of clinical trials as well as rehabilitation. To minimize the difficulties patients face traveling during treatment, our doctors offer cancer treatment in three locations: Coeur d'Alene, Post Falls, and Sandpoint.
Responsibilities:
* Complies with all Kootenai Health confidentiality and HIPAA standards
* Functions as the communication center for the unit/clinic regarding all patient care, patient location, and patient activities, and can provide information and direction as needed
* May enter orders, procedures, labs, and multiple tests regarding the care of patients while in the outpatient areas.
* Ensures patient demographics and insurance information is maintained in appropriate scheduling systems
* Communicates basic financial policies pertaining to insurance coverage, collects copays, deductibles, and self-pay payments
* Obtains referrals and pre-authorizations as required and processes charges
* Generates reports, handles multiple projects, and prepares and monitors invoices and expense reports per leadership
* Familiar with standard concepts, practices, and procedures within the field
* Regular and predictable attendance is an essential job function
* Competent to meet age specific needs of the unit assigned
Requirements and Minimum Qualifications:
PatientServices Coordinator
* High school diploma OR equivalent preferred
* Experience working in medical office preferred
* Working knowledge of medical terminology, confidentiality, HIPAA and electronic health record systems preferred
Outpatient Services Coordinator
* High school diploma or equivalent preferred
* Two years' experience as a Health Unit Coordinator, Administrative Assistant, Scheduler; or an equivalent combination of related education and experience required.
* Working knowledge of medical terminology, confidentiality, HIPAA and electronic health record systems preferred
Working Conditions:
* Must be able to lift and move up to 10 lbs
* Must be able to reach arms above or below shoulder height
* Must be able to maintain a sitting position
* Typical equipment used in an office job
* Repetitive movements
About Kootenai Health:
Kootenai Health is a highly esteemed healthcare organization serving patients throughout northern Idaho and the Inland Northwest. We have been recognized with many accolades and distinctions, including being a Gallup Great Workplace, No. 1 Best Place to Work in Large Healthcare Organizations, and Magnet Status for Nursing Excellence. We pride ourselves on our outstanding reputation as an employer and a healthcare provider.
As your next employer, we are excited to offer you:
* Kootenai Health offers comprehensive medical plan options, including options for fully paid employer premiums for our full-time employees. For part-time employees, we offer the same plan options with affordable part-time premiums. In addition to medical insurance, we offer many voluntary benefits ranging from dental and vision to life and pet insurance. Kootenai Health also offers well-being resources and telemedicine service options to all employees, regardless of benefit eligibility. Benefits begin on the 1st of the month following 30 days of employment.
* Kootenai Health's tuition assistance program is available after 90 days. If you want to further your education, we'll help you pay for it
* Kootenai Health sponsors retirement plans for employees that enable you to save money on a pre-tax and Roth after tax basis for your retirement. Kootenai Health will match your contributions based on years of service ranging from 3-6 percent.
* Competitive salaries with night, weekend, and PRN shift differentials
* An award-winning and incentive-driven wellness program. Including a MyHealth corporate team, onsite financial seminars, and coaching
* Employees receive discounts at The Wellness Bar, PEAK Fitness, and more
* Robust and interactive employee referral program
* And much more
Kootenai Health provides exceptional support for extraordinary careers. If you want to work on a high-quality, person-centered healthcare team, we can't wait to meet you!
Apply today! You can also contact the HR Front Desk at ************ or email [email protected] with any questions.
Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, veteran status, or sex. Kootenai Health does not exclude people or treat them differently because of race, color, national origin, age, disability, veteran status, or sex.
Additional Information
$31k-37k yearly est. 60d+ ago
Patient Access Representative, PRN
Shoshone Medical Center
Patient service representative job in Kellogg, ID
Job DescriptionDescription:
Patient Care Coordination Representative, PRN
Come join the SMC team! We offer competitive wages and we will train and orientate selected applicant.
Per Diem, non-benefited position. Selected candidate will admit patients, schedule appointments, and gather information from the patients for the various departments in the hospital. Applicant will cover open shifts and call offs for the hospital.
Requirements:
Qualifications: High School diploma or equivalent. Must exhibit professionalism, excellent patient care and communication.
$30k-37k yearly est. 20d ago
Patient Care Coordinator
Orthopedic Surgery and Sports 3.7
Patient service representative job in Coeur dAlene, ID
Benefits:
401(k)
Competitive salary
Dental insurance
Health insurance
Paid time off
Profit sharing
Vision insurance
We are looking for a Patient Care Coordinator to join our Orthopedic practice.
The primary responsibility is to answer incoming phone calls from patients to make an initial appointment and process incoming referrals to the clinic. The Patient Care Coordinator works closely with the triage nurse and follows physician protocols and insurance guidelines. Follow-up appointments may be scheduled and completes paperwork as needed. Performs other related duties as assigned. Minimum Qualifications:
High school diploma or equivalent required.
Knowledge of medical and insurance terminology, billing and coding experience is a plus
One year of prior surgery scheduling in a healthcare setting required
Knowledge of HIPAA practice procedure.
Experience with EHR
Efficient in the use of standard office equipment, data entry, typing, 10-key skills, and alpha/numerical filing.
Primary Responsibilities
Schedule new patients as they call/contact through website/patient portal/fax within 48 hours of initial contact.
Reach out to patients upon receipt of referral via fax within 48 hours.
Request and track medical records from primary/referring physicians.
Follow-up with patients where messages were left. Document attempts
Coordinate with Triage nurse and provider to review (consult) medical records for potential procedure patients.
Contact referring physician if unable to reach patient after 3 attempts or patient declines appointment. Document both conversations.
Verify insurance coverage, including benefits and eligibility.
Assist co-workers at the direction and discretion of supervisor/administrator.
Essential Functions (Physical):Regular and predictable attendance is an essential job function.
Majority of the shift is spent sitting.
Frequent reaching, stooping and twisting when filing, accessing records and answering telephone
Ability to lift up to 25 pounds.
Read a variety of printed and handwritten materials, computerized reports, manuals, and correspondence.
Communicates with patients, physicians, families and co-workers in person and on the telephone.
Work Environment:
Orthopedic Surgery & Sports Medicine operates in a professional office environment.
Days and hours of work are conducted Monday thru Friday 8:00 am to 5:00 pm. Occasional evening and weekend work may be required as job duties demand.
This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Orthopedic Surgery & Sports Medicine has multiple locations and travel may be required.
Compensation: $18.00 - $21.00 per hour
Orthopedic Surgery and Sports Medicine provides the highest quality comprehensive orthopedic experience for patients in the Inland Northwest. We are owned and operated by board certified and fellowship trained orthopedic surgeons. In addition, we also offer Orthopedic Physical and Occupational Therapy, as well as providing patient access to our same day walk in clinic for acute orthopedic or occupational injuries. We have a total of 4 locations between Coeur d'Alene, Post Falls, and Hayden Idaho.
$18-21 hourly Auto-Apply 20d ago
Patient Care Coordinator
AEG 4.6
Patient service representative job in Meridian, ID
Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.
Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
Answers and responds to telephone inquiries in a professional and timely manner
Schedules appointments
Gathers patients and insurance information
Verifies and enters patient demographics into EMR ensuring all fields are complete
Verifies vision and medical insurance information and enters EMR
Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
Prepare insurance claims and run reports to ensure all charges are billed and filed
Print and prepare forms for patients visit
Collects and documents all charges, co-pays, and payments into EMR
Allocates balances to insurance as needed
Always maintains a clean workspace
Practices economy in the use of _me, equipment, and supplies
Performs other duties as needed and as assigned by manager
$43k-54k yearly est. 3d ago
Patient Care Coordinator
Hayden Lake Physical Therapy
Patient service representative job in Post Falls, ID
Job DescriptionBenefits:
Company parties
Employee discounts
401(k) matching
Health insurance
Paid time off
401(k)
About the Role: We are seeking a Full Time Patient Care Coordinator to join our team at Hayden Lake Physical Therapy. As a Patient Care Coordinator, you will play a crucial role in providing exceptional care and support to our patients, ensuring their experience with us is seamless and positive.
Responsibilities:
Manage patient check-in and check-out process
Schedule appointments and follow-up visits
Assist with patient intake and medical history documentation
Coordinate communication between patients, therapists, and other healthcare providers
Calling and scheduling of patient from incoming referrals.
Collection of patient payments.
Making follow up calls to check in on patients.
Requirements:
Previous experience in a medical office or healthcare setting preferred
Strong organizational and multitasking skills
Excellent communication and interpersonal abilities
Proficiency with medical software and electronic health records
Compassionate and empathetic attitude towards patients
Available to work in both our Hayden and Post Falls locations
About Us:
Hayden Lake Physical Therapy has been serving the Coeur D Alene community for over 20 years, providing top-notch rehabilitative care and personalized treatment plans. Our dedicated team is committed to helping our patients achieve their wellness goals, and we pride ourselves on creating a supportive and collaborative work environment for our employees. We have 3 locations throughout the area.
$29k-42k yearly est. 24d ago
Front Desk/Patient Care Coordinator
Sharedpracticesgroup
Patient service representative job in Boise, ID
Salary Description
$20-$22/hr
$20-22 hourly 12d ago
Spa Front Desk Coordinator
Discovery Land Company 4.5
Patient service representative job in Coeur dAlene, ID
If you are an internal applicant, please log into Workday and submit your application via the Jobs Hub. Please click here to apply internally.
Key Responsibilities • Greet members with a warm, friendly and sincere welcome upon arrival. • Check members/guests in and out of their spa treatments.
• Obtain and help maintain member intake forms, consent forms, and other documentation.
• Provide anticipatory service to members, including offering information about club services, activities, and directing/cross-selling members to other areas of the club/property.
• Tour the spa facility with prospects, new members, and establish rapport with members.
• Educate members about products or services that can complement the treatment.
• Answer phones and book appointments. Must send confirmation in a timely manner or communicate when you expect to confirm their booking.
• Actively promote the Wellness Program, treatments, retail, and available promotions.
• Look up past transactions & preferences in Point of Sale Program.
• Revise tickets to include required detailed information.
• Manage daily scheduling and spreadsheets.
• Knowledge of retail products and ability to explain, suggest and sell.
• Unpack, label, display and inventory retail.
• Listens and addresses member requests and responds with appropriate action and provides accurate information.
• Conduct daily front desk/lobby area checklist inspection noting inconsistencies and accuracies, and communicating to the Spa/Salon Manager.
• Diffuse member challenges and communicate issues or complaints through the appropriate channels in a timely manner.
• Assist spa attendants and locker room staff to maintain clean and stocked locker room facilities as needed.
Qualifications
• High School diploma or GED equivalent required. Additional degrees and certifications preferred.
• Prior experience in luxury resorts, spas, or private clubs, preferred.
• Previous Experience with Point of Sales Programs, Jonas and/or TEI experience preferred.
• Must have strong computer, phone and verbal skills.
• Detail oriented with the ability to multi-task and work well alone.
• Outstanding people skills and a warm, friendly personality.
• Knowledge and understanding of all spa services and operations.
Additional Requirements
• Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
• Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands.
• Ability to work in a team environment.
• Ability to stay calm and focused during the busiest of times.
• Ability to read, write, speak, and understand English; additional languages preferred.
• Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds.
About Us
Gozzer Ranch offers the perfect setting for living life to its fullest amid the grandeur and undisturbed beauty of the great Northwest. Whether you choose to spend these moments teaching your son or daughter to bait a hook, pampering yourself with a spa treatment, enjoying an unforgettable round of golf, or sailing in the summer breeze, these are the kinds of moments that create memories that will be cherished for generations to come - **************************
Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world. For more information about our company, please visit: *******************************
$25k-31k yearly est. Auto-Apply 6d ago
Patient Registration - Bilingual Preferred
Desert Sage Health Centers
Patient service representative job in Mountain Home, ID
Job Description
We're different. In a good way. In communities like ours, co-workers and patients are our friends and neighbors. Sometimes they are family. And we take care of each other like family. If you're tired of the typical workplace grind, we have something very different in store for you. Reasonable hours, a devoted team, a commitment to improvement, and believing in the value of every person - whether employee or patient - are just a few of the qualities for which we're known.
We're a human potential company
. Join us and experience the difference of the Desert Sage Way. We can't wait to meet you.
Desert Sage Health Centers believes in patient-focused care delivered through a caring team of competent and caring health care professionals. As a Patient Centered Medical Home (PCMH), Desert Sage Health Centers prides itself in the quality of care it delivers to more than 6,400 annual patients at three health center site locations. Our integrated system emphasizes prevention, healthy living and is designed to reduce health care disparities and avoid unnecessary trips to emergency rooms or other more costly forms of care.
Desert Sage Health Centers is currently recruiting an energetic full time Bilingual Patient Registration team member who is self motivated, energetic, and approaches customer service with a smile first, for our front desk patient registration department! The right person must able to multi task, schedule patient appointments by phone and in person, maintain files, tracking systems and data collection activities. If this sounds like you, then please apply!
Starting Wage: $17.05/hour (DOE)
Actual compensation will be based on experience and qualifications.
Benefits include paid holidays, vacation, health and dental insurance.
Responsibilities:
Greets and welcomes all patients/visitors to the clinic in a courteous, helpful and friendly manner.
Determines purpose of visit or phone calls and directs patients/visitors/callers to appropriate area.
Performs intake duties including explaining various forms.
Updates and verifies demographic information for established patients to include: addresses, phone numbers, insurance benefits, and emergency contact.
Registers new patients.
Promptly check-in patients arriving for their appointments, monitors time waiting (no more than 10 minutes).
Participate in morning huddles with clinical and/or dental staff to prepare for work day to include needs for interpretation, available appointments, triage and ensuring that schedules are at capacity for each day and next day.
Determine timeframe for appointment requests for new and established patients utilizing standards of scheduling protocol and the degree of patient's medical needs.
Monitor and update ‘Eligibility and Phone' reports.
Efficiently reschedules return appointments and assess patient for satisfaction of visit.
Maintain knowledge of the current standard scheduling and tools.
Offer and/or update sliding scale discount to every patient (no insurance, under-insured and insured, & Medicare) information for eligibility for discounted services.
Explains the 340B medication program to patients and verifies 340B information is up-to-date and accurate on an annual basis.
Collect monies and payments from patients for office visits and any fees due at time of service (TOS) during “check-in” for patient's visit.
Direct medication refill requests to the clinical support staff via patient case in electronic health computer system.
Knowledge on how to problem-solve various situations that occur in the medical, behavioral health and/or dental electronic health record system related to the patient's statement, demographics and insurance information.
Maintain cash box balancing at the beginning and end of each day.
Knowledge of policy on setting patients up on payment plans as assigned.
Works in collaboration with Patient Accounts to problem-solve accounts, as appropriate.
Maintains strict patient confidentiality at all times.
Clean and maintain work space, lobby area, computers, printers, and photocopiers on a regular basis according to equipment maintenance procedures.
Awareness/acceptance of cultural competency aspects and sensitivity.
On a rotating basis with other staff work occasional evenings and Saturdays as applicable.
Assist in training new patient registration staff as necessary.
Ability and transportation to rotate between three health center locations as needed.
Requirements:
Must have high school diploma or equivalent.
Experience in primary care is preferred.
Strong verbal communication skills. Courteous and empathic personality.
Ability to operate electronic health computers/keyboard and phone system.
Ability to work under pressure and handle multiple tasks.
Prefer at least one-year public contact experience.
Ability to maintain confidentiality per the Privacy Act.
Possess good judgment about handling clinical emergencies and behavioral problems.
If you are self motivated, compassionate and ready to give back to your community, and have the necessary training, come join our team!
Desert Sage Health Centers provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Powered by JazzHR
ou Ej3jZTjC
$17.1 hourly 20d ago
Patient Care Coordinator At Eagle Evo
Eagle-EVO
Patient service representative job in Eagle, ID
Job Description
Eagle Vision One is seeking a Patient Care Coordinator to join our team!
We are looking for someone with a welcoming personality who enjoys helping others and is eager to contribute to a positive, patient-centered environment. Paid on-the-job training and mentoring will be provided for all new hires. Must possess superior customer service skills and a genuine desire to learn and grow with our team.
Key Responsibilities Include:
Direct interaction with patients, ensuring a warm and professional experience
Answering a multi-line phone system
Scheduling patients and verifying/understanding insurance benefits
Insurance billing and posting payments accurately and efficiently
Assisting with additional administrative tasks as needed
The ideal candidate will be detail-oriented and comfortable working with insurance claims and payment processing. Strong communication skills and the ability to work both independently and collaboratively are essential. We value individuals who are personable, approachable, and thrive in a fast-paced, team-driven environment.
Applicants selected for interview will be given an aptitude test.
Additional Requirements:
Ability to work 40 hours weekly
Must be dependable and committed to providing excellent service to our patients
Previous experience with medical or vision insurance billing is a plus, but not required
What We Offer:
Medical, dental, vision, 401k
Paid time off, holiday, and vacation pay
Team-building activities and weekly training meetings
A fun, supportive workplace that encourages growth and learning
About us:
Eagle Vision One has been serving the Treasure Valley for over 20 years, offering comprehensive eye care services with a focus on legendary service, and has been voted Idaho's Best eyecare provider. With offices in Eagle and Meridian and 8 providers caring for our patients, we are one of the largest privately owned practices in the state. We are excited to be expanding with a new location in Star and a dedicated medical center being added to our Eagle office. Join our team and become part of a caring and professional environment dedicated to helping people maintain healthy vision.
Visit eaglevisionone.com to learn more about our office, take a virtual tour, and read what our patients are saying. We are looking forward to receiving your application. Thank you!
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Powered by Homebase. Free employee scheduling, time clock and hiring tools.
$29k-42k yearly est. 14d ago
Patient Care Coordinator PRN
Mountain Land Rehabilitation 3.8
Patient service representative job in Nampa, ID
Part-time Description
Schedule: M - F anytime 7 am - 7 pm
Pay Range: $18 - $20/hour
Interview Process: 1. Apply online 2. Self-paced online assessment (20-25 minutes) 3. In-person interview for you to meet the team and learn more about the role (30-45 minutes) 4. Offer and training
The Position:
Mountain Land Physical Therapy, in partnership with Registered Physical Therapists (RPT), is hiring a friendly, organized, and tech-savvy Patient Care Coordinator to join our outpatient physical therapy team. In this front desk medical office role, you'll manage patient scheduling and payment collection, while creating a welcoming clinic environment. This position includes full training and mentorship, which is ideal for both experienced medical receptionists and those new to healthcare.
What You'll Do:
Greet and check in patients, creating a friendly and professional first impression
Manage physical therapists' schedules using our scheduling software
Collect co-pays, co-insurance, deductibles, and private payments at time of service
Answer phones and respond to emails with exceptional customer service
Maintain HIPAA compliance and confidentiality in all patient interactions
Keep the front desk and waiting area organized, efficient, and welcoming
Assist with medical record updates and administrative tasks
What We're Looking For:
Previous front office, medical receptionist, or customer service experience preferred
Comfort using Microsoft Office and learning a scheduling software
Strong communication and multitasking skills
Friendly, team-oriented personality with a professional demeanor
Willingness to learn and grow in a healthcare setting
Why Join Us:
Supportive team culture with mentorship at every stage of your career
Room to grow into roles in medical billing, office management, or clinic operations
Work that makes a difference by helping patients on their journey to recovery
Requirements
High school diploma or equivalent
Friendly, professional communication skills
Comfortable using computers and learning new software
Able to multitask in a fast-paced clinic
Reliable and punctual
Customer service or office experience preferred
Salary Description $18 - $20/hour
$18-20 hourly 3d ago
Clinic Patient Access Rep Family Medicine Clinic 8th St.
Scionhealth
Patient service representative job in Lewiston, ID
At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.
Job Summary
The Clinic - Patient Access Representative assists in coordinating patient access services including scheduling, registration, insurance verification, and pre-certification. This role supports efficient clinic operations by providing excellent customer service and ensuring that all financial, demographic, and authorization requirements are accurately completed before the patient's visit.
Essential Functions
* Register and pre-register patients by collecting and verifying demographic and financial data
* Address patient financial responsibilities including co-pays and co-insurance at the time of registration
* Verify insurance coverage, ensure compliance with payer requirements, and obtain necessary prior authorizations or referrals
* Maintain up-to-date knowledge of insurance payer guidelines
* Respond to patient and customer inquiries professionally and in a timely manner
* Manage daily appointment schedules, including placing reminder calls and contacting referred patients
* Accurately collect and reconcile co-pays
* Scan and upload documents, test results, and referral information into the electronic medical record (EMR)
* Review patient charts prior to scheduled visits to confirm all required documentation is present
* Prioritize tasks and complete assignments efficiently and accurately
* Provide coverage and support to other front office roles as needed
* Perform other duties as assigned
Knowledge/Skills/Abilities/Expectations
* Strong attention to detail and ability to maintain accurate records
* Excellent verbal and written communication skills
* Ability to multitask and prioritize in a fast-paced clinic environment
* Customer service-oriented with a professional and compassionate demeanor
* Knowledge of healthcare billing and insurance terminology preferred
* Proficiency in Microsoft Office applications (Word, Excel, Outlook)
* Experience with EMR systems and scheduling software desirable
* Knowledge of medical terminology and CPT/ICD coding
* Familiarity with insurance processes and regulations
* Frequent use of computer, phone, and other office equipment
* Occasional walking, standing, and light lifting (up to 25 lbs)
* Visual and auditory acuity required for data entry and patient communication
* Ability to work in environments with exposure to communicable diseases, odors, and biohazards
* Outpatient clinic setting
* Interaction with patients, providers, and administrative staff
* Fast-paced, patient-focused work environment requiring flexibility and accuracy
Qualifications
Education
* High school diploma or GED
Licenses/Certifications
* None Required
Experience
* One (1) year of experience in a medical office or similar healthcare setting
* One (1) year of customer service experience
Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock.
We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!
This is a full-time, onsite position based in Boise, ID.
Responsibilities:
Process pharmacy claims accurately and timely to meet client expectations
Triage rejected pharmacy insurance claims to ascertain patient pharmacy benefits coverage
Maintain compliance with patient assistance program guidelines
Document all information and data discovery according to operating procedures
Research required information using available resources
Maintain confidentiality of patient and proprietary information
Perform all tasks in a safe and compliant manner that is consistent with corporate policies as well as State and Federal laws
Work collaboratively and cross-functionally between management, the Missouri-based pharmacy, compliance and engineering
Requirements:
High school diploma or GED required, Bachelor's degree strongly preferred
One year of Pharmacy Experience, having resolved third party claims
Healthcare industry experience with claims background
Strong verbal and written communication skills
Attention to detail and a strong operational focus
A passion for providing top-notch patient care
Ability to work with peers in a team effort and cross-functionally
Strong technical aptitude and ability to learn complex new software
Must hold an active Pharmacy Technician license OR Pharmacy Technician in Training License in the state of Idaho, registered with the Idaho Board of Pharmacy
Location/Hours
Hours/Location:
Shift: 3 available Shift Options
Rotating shifts, 40 hours/week between 6 AM - 7 PM MST, Monday - Friday OR
10 AM - 6 PM MST, Monday - Friday (Fixed Shift) OR
11 AM - 7 PM MST, Monday - Friday (Fixed Shift)
All shifts require 1 Saturday shift, every 4 weeks of 8 AM - 4 PM MST
Onsite full time position located at 12639 W Explorer Dr #100, Boise, ID 83713
Benefits
Medical, dental, and vision insurance plans that fit your needs
401(k) retirement plan
Daily snack stipend for onsite marketplace
Pre-tax transit benefits and free onsite parking
Requirements:
High school diploma or GED required, Bachelor's degree strongly preferred
Customer service experience required
Healthcare, pharmacy or other relevant industry experience strongly preferred
Strong verbal and written communication skills
Sound technical skills, analytical ability, good judgment, and strong operational focus
A passion for providing top-notch patient care
Ability to work with peers in a team effort and cross-functionally
Strong technical aptitude and ability to learn complex new software
#blinkindeed
Why Join Us:
It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.
We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
$29k-33k yearly est. Auto-Apply 17d ago
Unit Mobility Support (Contingent Upon Award)
B3H 3.8
Patient service representative job in Mountain Home Air Force Base, ID
B3H Corporation is seeking qualified candidates to support Mobility Air Forces (MAF) at Various Locations.
Is Contingent Upon Award Fall 2025
B3H is a leader in building winning DoD and corporate teams. B3H provides the full spectrum of strategic planning, program management, acquisitions management, systems engineering & integration, cost analysis, training, systems requirements analysis, and instructional system design for the DoD. B3H delivers quality performance with complete government visibility and control. Corporate headquarters are in Fort Walton Beach, Florida.
Responsibilities
Prepare and process individuals for deployments/re-deployments to and from combat zones, exercises, and other locations based on United States (U.S.) Government, Department of Defense (DoD), Air Force (AF), Combatant Command (COCOM), and any other applicable guidance.
Coordinate and schedule required pre-deployment training. Ensure squadron personnel meet worldwide mobility training and records requirements (i.e., individual security clearances, Law of Armed Conflict (LOAC), weapons qualifications, immunizations, Force Protection (FP); and Information Assurance (IA)).
Coordinate and monitor the processing of squadron personnel and equipment through the Personnel Deployment Function (PDF) and Cargo Deployment Function (CDF).
Ensure all Logistics Module (LOGMOD) databases are maintained, and all Deployment Schedule of Events (DSOE) are built by the Deployment Control Center (DCC), to include all Unit Type Codes (UTCs) that are tasked for any TDY, Flag Exercise, contingency tasking, Area of Responsibility (AOR) deployment, or individual augmentee deployment.
Provide all movement documentation requirements and Emergency and Special Program (ESP) Codes to the DCC and squadron resource advisor for all orders, Miscellaneous Obligation/Reimbursement Documents (MORDs), and movement specific requirements, to include all resupplies and personnel movement to and from the deployed location.
Provide mobility personnel, equipment, and Level IV data requirements to the Installation Deployment Officer (IDO).
Ensure final validation and accuracy of squadron Time-Phased Force and Deployment Data (TPFDD).
Make recommendations to the squadron resource advisor to procure deployment equipment specified by organizations. Maintain this equipment and distribute individual equipment for deploying personnel, utilizing current host base and AFI guidance.
Maintain mobility requirements and equipment/UTC packages, and prepare and submit requirements list for purchase to squadron leadership.
Manage deployment reporting to include Unit Type Code posturing, Air Expeditionary Force Reporting Tool (ART), Air Force Input Tool (AF-IT), Deployment Readiness Reporting System (DRRS), and individual status updates.
Use LOGMOD and Excel to track pre-deployment/post-deployment mobility, logistics, security, ancillary training, medical, and dental requirements.
Interface with Government-designated Commercial Travel Office (CTO), Air Mobility Command liaison officers, and unit/group/wing resource advisors to arrange and/or de-conflict deployment/re-deployment travel.
Coordinate with wing, base, and higher headquarters offices on mobility issues. Maintain mobility folders/documentation IAW DoD Foreign Clearance Guide, AFIs/AFMANs (e.g., AFI 10-244, AFI 10-403, AFI 33- 332), associated Air Forces Central (AFCENT)/MAJCOM/Installation supplements, applicable Army directives, and locally developed guidance.
Coordinate and schedule required pre-departure training with the mobilizing personnel, their supervisor, and Scheduling Office (DOS). Provide Unit Deployment Manager (UDM) with access to the “Automated Civil Engineering System” (ACES) and the “Security Forces Management Information System” (SFMIS) for scheduling pre-deployment training.
Coordinate Tier 1, Tier 2, and Tier 2A training requirements for mobilizing personnel.
Qualifications
Minimum of one year experience working in a MAF Mobility Readiness shop shop or, five years of experience working in a DoD Mobility Readiness position.
Six months of experience working with GTIMS or similar Mobility Readiness programs.
B3H Corporation is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
$29k-38k yearly est. Auto-Apply 34d ago
Patient Access Representative, PRN
Shoshone Medical Center
Patient service representative job in Kellogg, ID
Patient Care Coordination Representative, PRN
Come join the SMC team! We offer competitive wages and we will train and orientate selected applicant.
Per Diem, non-benefited position. Selected candidate will admit patients, schedule appointments, and gather information from the patients for the various departments in the hospital. Applicant will cover open shifts and call offs for the hospital.
Requirements
Qualifications: High School diploma or equivalent. Must exhibit professionalism, excellent patient care and communication.
$30k-37k yearly est. 19d ago
Patient Care Coordinator
Orthopedic Surgery and Sports, PLLC 3.7
Patient service representative job in Coeur dAlene, ID
Job DescriptionBenefits:
401(k)
Competitive salary
Dental insurance
Health insurance
Paid time off
Profit sharing
Vision insurance
We are looking for a Patient Care Coordinator to join our Orthopedic practice.
The primary responsibility is to answer incoming phone calls from patients to make an initial appointment and process incoming referrals to the clinic. The Patient Care Coordinator works closely with the triage nurse and follows physician protocols and insurance guidelines. Follow-up appointments may be scheduled and completes paperwork as needed. Performs other related duties as assigned.
Minimum Qualifications:
High school diploma or equivalent required.
Knowledge of medical and insurance terminology, billing and coding experience is a plus
One year of prior surgery scheduling in a healthcare setting required
Knowledge of HIPAA practice procedure.
Experience with EHR
Efficient in the use of standard office equipment, data entry, typing, 10-key skills, and alpha/numerical filing.
Primary Responsibilities
Schedule new patients as they call/contact through website/patient portal/fax within 48 hours of initial contact.
Reach out to patients upon receipt of referral via fax within 48 hours.
Request and track medical records from primary/referring physicians.
Follow-up with patients where messages were left. Document attempts
Coordinate with Triage nurse and provider to review (consult) medical records for potential procedure patients.
Contact referring physician if unable to reach patient after 3 attempts or patient declines appointment. Document both conversations.
Verify insurance coverage, including benefits and eligibility.
Assist co-workers at the direction and discretion of supervisor/administrator.
Essential Functions (Physical):Regular and predictable attendance is an essential job function.
Majority of the shift is spent sitting.
Frequent reaching, stooping and twisting when filing, accessing records and answering telephone
Ability to lift up to 25 pounds.
Read a variety of printed and handwritten materials, computerized reports, manuals, and correspondence.
Communicates with patients, physicians, families and co-workers in person and on the telephone.
Work Environment:
Orthopedic Surgery & Sports Medicine operates in a professional office environment.
Days and hours of work are conducted Monday thru Friday 8:00 am to 5:00 pm. Occasional evening and weekend work may be required as job duties demand.
This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Orthopedic Surgery & Sports Medicine has multiple locations and travel may be required.
$28k-40k yearly est. 21d ago
Clinic Patient Access Rep Float Pool
Scionhealth
Patient service representative job in Lewiston, ID
At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.
Job Summary
* Assists in coordinating the activities between scheduling, insurance verification and pre-certification
* Collaborates with a variety of personnel and departments to ensure smooth clinic operations
Essential Functions
* Pre-registers/registers patients with accurate patient demographic, financial data
* Upon registration, address co-pay, co-insurance, for scheduled appointment/procedure, etc.
* Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival
* Stays current with insurance requirements
* Responds to customer's inquiries in a timely and professional manner
* Assists with departmental coverage as needed
* Manages daily appointment schedules which may include reminder calls and calling all referrals
* Collects co-pays and perform co-pay reconciliation
* Responsible for scanning and accurately placing documents, results, into the patient electronic medical record
* Responsible for reviewing the patient electronic medical record in advance of patient appointment to assure that all required documents are in place
* Establishes priorities and accomplishes task in a timely manner
* Performs other duties as assigned
Qualifications
Education
* High School Diploma/GED diploma
Experience
* One year customer service experience
* Experience using Microsoft Office applications, including Word, Excel and Outlook
* One year of medical office or related experience
* Demonstrated knowledge of Medical Terminology and CPT/ICD9 coding
* Knowledge of insurance process and regulations
$30k-37k yearly est. 60d+ ago
Learn more about patient service representative jobs