Patient service representative jobs in Janesville, WI - 383 jobs
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Sharp Turn Products
Patient service representative job in Oconomowoc, WI
Company Name: Sharp Turn Products, LLC
Scheduler
About Us
Sharp Turn Products, LLC, located in Oconomowoc, WI, is a world-class precision CNC Turning & Swiss Machining provider serving industrial OEMs throughout the United States. We are committed to quality, safety, and continuous improvement. We are seeking motivated individuals to join our team.
About the Role
The Scheduler is responsible for managing and maintaining production schedules within a manufacturing environment. This role coordinates the scheduling of individual parts across multiple OAMs while ensuring customer and production lead times are met. The Scheduler will oversee order entry, manage and adjust schedules based on changing requirements, and complete administrative tasks related to scheduling and production coordination. Work Schedule: Monday-Thursday, 7:00 a.m. - 4:00 p.m.; Friday, 7:00 a.m. - 11:00 a.m.
What You'll Be Doing
Maintain accurate scheduling records, reports, and metrics to support planning and operational decision-making.
Develop, maintain, and distribute daily, weekly, and monthly production schedules aligned with production goals.
Adjust schedules in real time to accommodate unplanned changes, equipment downtime, or increased production demands.
Coordinate with supervisors and managers to resolve scheduling conflicts and ensure operational continuity.
Manage raw materials for current production jobs and coordinate purchasing and delivery of materials for future jobs.
Communicate directly with customers regarding incoming orders and delivery status of jobs in process.
Track and document schedule changes, adjustments, and updates to ensure accuracy and compliance
What We're Looking For
Prior experience in a manufacturing or industrial environment required.
Administrative experience involving scheduling, data entry, recordkeeping, and operational coordination.
Strong computer skills, including proficiency with Microsoft Office applications.
Excel skills preferred, including the use of formulas, pivot tables, and scheduling trackers.
Experience working with ERP systems and/or workforce scheduling software preferred.
Strong organizational skills with exceptional attention to detail.
Ability to manage changing priorities and meet deadlines in a fast-paced production environment.
Our Total Rewards
Sharp Turn Products, LLC is a growing CNC machining company offering long-term stability, competitive compensation, and benefits, along with a collaborative team environment and opportunities for professional growth and development.
$30k-53k yearly est. 19h ago
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Customer Service Representative
Americold Logistics, LLC 4.7
Patient service representative job in Belvidere, IL
Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone responses, scheduling and various other clerical duties. May handle and resolve Customer ServiceRepresentative, Customer Service, Representative, Manufacturing, Retail
$29k-37k yearly est. 7d ago
Customer Service Representative
Strike Up Inc.
Patient service representative job in Madison, WI
Job Title: Customer ServiceRepresentative
Job Type: Full Time
About Us
Strike Up! As a CSR, you'll be on the front lines of our growth strategy, connecting with prospective customers, understanding their needs, and delivering value that makes a measurable difference. We're building a team that values integrity, performance, and people-and we want you to be part of it.
Job Summary
As a Customer ServiceRepresentative you'll be the key point of contact for customers. You'll answer any questions, queries and concerns all while being the face of the company! Your role ensures that all customers feel informed, supported, and excited while learning about our Client.
Key Responsibilities
• Engage with customers face to face providing friendly support
• Proactively identify customer needs and recommend appropriate products, upgrades, or solutions
• Handle inquiries related to pricing and general information
• Achieve individual and team sales targets through excellent service and persuasive communication
• Maintain up-to-date knowledge of our client's products and services
Qualifications
1-3 years of experience in customer service, event coordination, or hospitality
Excellent verbal and written communication skills
Strong problem-solving skills and the ability to stay calm under pressure
High attention to detail and exceptional organizational skills
Positive, team-oriented attitude with a passion for creating memorable experiences
What We Offer
Competitive salary and benefits package
Opportunity to travel to live events (as applicable)
Fun, collaborative, and creative work environment
Clear growth path in the customer experience and events space
Exposure to exciting high-profile brands
How to Apply
We'd love to hear from you! Please submit your resume for consideration. We will be conducting virtual interviews starting later this week on Zoom.
$29k-38k yearly est. 1d ago
Treasury Management Services Representative I
First Mid Bank & Trust 4.0
Patient service representative job in Beloit, WI
Treasury Management ServicesRepresentative I Location: Beloit, WI Job Id: 4265 # of Openings: 0 Treasury Management ServicesRepresentative I The Treasury Management ServicesRepresentative I in our Treasury Management department is responsible for independently assisting customers by providing them with solutions to any questions they may have, training them on products/services they utilize and overall support with any of the digital channels. The Customer ServiceRepresentative will provide exceptional, accurate and timely assistance involving daily processing of financial transactions in a fast-paced, time sensitive operations environment. Responsibilities include, but are not limited to:
Handle direct calls from our commercial business customers as well as from our support centers and branches and inquiries/complaints concerning supported programs.
Accurately & efficiently assists customers with questions and in-depth product & account inquiries by providing them with accurate information in a professional and courteous manner in accordance with customer service standards.
Accurately & efficiently assists customers with requests such as account maintenance, service orders and general product inquiries. Work with the Digital Solutions team to ensure timely and accurate onboarding of products and services.
Process temporary limit changes for ACH, RDC and mobile deposit while ensuring compliance with internal policies.
Complete the training and onboarding process for new products and services to new or existing clients.
Accurately & efficiently assists customers with complex questions and issues concerning internet banking, mobile banking, online bill pay, remote deposit capture, positive pay, online ACH and wire origination etc.
Facilitate new account opening and service addition documentation when necessary.
Acts as a liaison between the customer, and the operational team, as well as the relationship manager.
Assists with customer outreach when systems are unavailable or decisioning deadlines are approaching.
Identify and escalate system problems/errors when necessary.
Processes work in a timely and efficient manner within the time frames set forth in the department service standards and service level agreements.
Ensures customer interactions & documentation is compliant with bank policy & federal regulations, and all mandated timing requirements are met.
Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience, both internally and externally.
Completes various validation and maintenance when call volumes are low.
Completed required training associated with job function.
Performs duties according to established bank policies and procedures and provides general back-up in areas not assigned as primary functions.
Qualifications Education/Experience:
Associates Degree or equivalent customer service, call center or banking experience.
1+ years Call center and/or banking experience desired.
Previous experience with treasury management a plus but not required
Skills:
Must be able to work with a significant amount of detailed information in an accurate, timely and confidential manner
Excels at computer and Internet skills
Excellent verbal and written communication skills
Use critical/analytical thinking and problem-solving skills to troubleshoot client issues and inquiries
High level of interpersonal skills to interact with the banks most profitable customers and potential customers in a professional manner
Pay Range: $17.74 - $22.18 per hour Apply for this Position
$17.7-22.2 hourly 1d ago
Client Services Rep/Career Planner/Recruiter
Sustainable Staffing Inc.
Patient service representative job in McHenry, IL
Actively seeking a bi-lingual client servicerepresentative, career planner or recruiter. Applicants should be comfortable working in a fast-paced office. Responsibilities include: placing people in well-matched employment opportunities, passionately connecting people with the right careers, handling the needs of customers and assisting them as necessary.
Includes holiday pay, PTO, and generous benefits.
$29k-42k yearly est. 13d ago
Patient Service Representative or Sales Associate
Joints In Motion Medical 4.4
Patient service representative job in Madison, WI
that offers autonomy and flexible scheduling?
Do you thrive on the gratification derived from assisting patients in reaching their lifestyle goals following injury or surgery?
Do you have or want to develop the skills and expertise to make a difference in patients' lives and build valuable partnerships with referring medical practitioners?
Do you aspire to gain valuable experience as a pathway to a lucrative career in medical sales?
You can achieve all these things as a member of our team in the PatientServiceRepresentative role.
At Joints In Motion Medical, LLC (JIMM) the PatientServiceRepresentative (PSR) is a valuable team member that works directly with orthopedic patients who will benefit from the equipment and services that we provide. In this rewarding position, you will become an expert in the field of orthopedic rehabilitation, providing delivery, fitting, and instruction of orthopedic durable medical (DME) equipment to patients that will assist them in their recovery following injury or surgery in the Greater Madison, WI area.
In this role, the PSR also communicates to patients the benefit coverage information provided by the home office. The PSR is also responsible for collecting patient payments and timely submission of accurate delivery documents, while maintaining patient privacy and providing quality care. The PSR position can provide valuable experience for those interested in a role in medical sales, and can lead to a sales career track within our organization. In fact, most of our current sales team developed their expertise in the PSR role first.
Small company with a competitive full benefit package for full-time eligible staff that includes 401(K) match, company paid life and short term disability, paid holidays, birthday and additional paid time off. Choice of insurance medical plans, vison and/or dental coverage.
PSR Full-time compensation ranges from $36,000 to $65,000 annually, based on knowledge, skills, abilities, education, and experience. Great career starter with a small business.
Our Sales Associates require proven sales experience and earn a base salary plus commission and bonus opportunity. They also perform the service responsibilities of the PSR with the added element of business relations and development.
Requirements
Must possess superb time management, problem-solving and communications skills.
Requires own reliable transportation and good standing driver license.
Requires ability to operate a computer, smart phone and tablet.
Must be able to independently lift up to 50 lbs.
While prior Fitter and/or patient care experience and/or education and experience in sports medicine, kinesiology, exercise science, athletic training and physical therapy is preferred, JIMM is willing to train the ideal candidate that exhibits initiative and possesses proficient communication, organization, time management, and customer service skills.
Proven sales ability required for Sales Associate consideration.
$36k-65k yearly 60d+ ago
Patient Scheduling Specialist - Appointment Call Center
University of Wisconsin Hospitals and Clinics Authority 3.6
Patient service representative job in Madison, WI
Work Schedule: This posting represents all available Patient Scheduling positions at the Appointment Center with UW Health. Scheduled shifts are typically Monday through Friday, between the hours of 8:30 AM - 5:00 PM. Hours may vary based on the operational needs of the department.
Pay:
UW Health offers a competitive compensation and benefits package. Work experience that is relevant to the position will be taken into consideration when determining the starting base pay.
Be part of something remarkable
Join the #1 hospital in Wisconsin where you'll be the gateway to remarkable healthcare by providing excellent phone-based customer service!
We are seeking Patient Scheduling Specialists to:
• Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
• Make outgoing phone calls to patients to schedule their appointments.
• Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.
Education:
Minimum - High school diploma or equivalent.
Preferred - Associate or Bachelor's degree in Business Administration, Healthcare, or other related field.
Work Experience:
Minimum - One (1) year of previous experience working in an office or customer service environment.
Preferred - Previous experience working in healthcare, experience scheduling patients, and experience coordinating multiple activities in an office setting.
Our commitment to Social Impact and Belonging
UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
UW Health Administrative Facilities - UW Health has administrative locations throughout Madison and beyond where thousands of employees provide vital support to our clinical areas. These locations are home to departments such as Access Services, Compliance, Human Resources, Information Services, Patient Medical Records, Payroll and many others.
Job Description UW Hospital and Clinics benefits
$31k-36k yearly est. Auto-Apply 8d ago
Scheduling Specialist
Radiology Partners 4.3
Patient service representative job in Waukesha, WI
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Scheduling Specialist to join our team. As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This position is full-time working Monday, Wednesday, Thursday and Friday from 8:00am-4:30pm and Tuesday from 11:30am-8:00pm; includes weekend rotation up to four per year.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling Activities
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and team members
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only
(10%) Insurance Activities
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Other Tasks and Projects as Assigned
$28k-32k yearly est. 19h ago
Patient Care Coordinator
Specialty1 Partners
Patient service representative job in Janesville, WI
Job Description
Our office, Endodontic Specialists of Wisconsin - Janesville, is seeking a Patient Care Coordinator to join our busy specialty practice.
Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career.
Your Responsibilities
You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following:
Welcoming patients to the dental office
Maintaining accurate patient records
Answering all incoming calls and redirecting them or keeping messages
Check, sort and forward emails
Keep updates records and files
Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.)
Ability to work Monday-Friday from 7:30am-5:30pm
As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed.
Your Background
You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following:
1 year of proven experience as front desk representative, agent or relevant position
Familiarity with office machines (e.g fax, printer ect.)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
A high school diploma
Desires to help your patients
If this sounds like you, you will fit right in with the team!
Why You Should Join Our Team
A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.
We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between.
Your Benefits & Perks:
BCBS High Deductible & PPO Medical insurance Options
VSP Vision Coverage
Principal PPO Dental Insurance
Complimentary Life Insurance Policy
Short-term & Long-Term Disability
Pet Insurance Coverage
401(k)
HSA / FSA Account Access
Identity Theft Protection
Legal Services Package
Hospital/Accident/Critical Care Coverage
Paid Time Off
Diverse and Inclusive Work Environment
Strong culture of honesty and teamwork
We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.
Position Base Pay Range$15-$18 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.
Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at **************************************************
Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more.
Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.
$15-18 hourly 28d ago
Pat Access Rep I, .8 FTE
CWI Landholdings 3.0
Patient service representative job in Delafield, WI
At Children's Wisconsin, we believe kids deserve the best.
Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.
We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.
Please follow this link for a closer look at what it's like to work at Children's Wisconsin:
***********************************
Welcomes and initiates contact with patient families to obtain necessary registration and insurance information. Registers patients by following established department guidelines. Ensure that all patient accounts flow through the revenue cycle without errors caused by lack of insurance verification, incomplete or inaccurate demographic information or other registration-related errors.
Minimum Job Requirements
Education
High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED).
Experience
Requires 1 year of experience in customer service.
Knowledge / Skills / Abilities
Exhibits guiding behaviors that reflect Children's values and support our mission and vision.
Excellent organizational, analytical, and prioritizing skills necessary to work in a fast-paced environment with multiple tasks done simultaneously. Ability to work independently or as a team.
Ability to work a weekend schedule, holiday schedule and possible hours or location shift change at times.
Knowledge of computer and keyboard, Microsoft Window and basic word processing skills and ability to troubleshoot basic PC issues.
Proficient data entry skills with accuracy and speed
Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
Schedule
Monday - Thursday 830am - 5pm.
Ability to work Fridays to cover for vacations and sick calls.
Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.
Certifications/Licenses:
$30k-37k yearly est. Auto-Apply 60d+ ago
Patient Care Coordinator
Smile Brands 4.6
Patient service representative job in Rockford, IL
As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.
Schedule (days/hours)
M-W 8:30-5:30 & Th 7-4:30
Responsibilities
* Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
* Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
* Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism
Qualifications
* 1-2 years of Dental or Medical insurance experience required
* Knowledge of dental terminology
* Strong communication and interpersonal skills, with a focus on delivering exceptional customer service
Preferred Qualifications
* Previous experience in a dental or medical office setting
Compensation
$18-$20/hr
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
$18-20 hourly Auto-Apply 12d ago
Patient Care Coordinator-Rockford & Dixon, IL
Sonova
Patient service representative job in Rockford, IL
Connect Hearing, part of AudioNova 3957 N. Mulford Rd. Suite 2 Rockford, IL 61114 404 N. Galena Ave. Suite 120 Dixon, IL 61021 Current pay: $19.00-20.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday 8:30am-5:00pm
3 days Rockford/2 days Dixon
What We Offer:
* 401K with a Company Match
* FREE hearing aids to all employees and discounts for qualified family members
* PTO and Holiday Time
* No Nights or Weekends!
* Legal Shield and Identity Theft Protection
* 1 Floating Holiday per year
Job Description:
The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
As a Hearing Care Coordinator, you will:
* Greet patients with a positive and professional attitude
* Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
* Collect patient intake forms and maintain patient files/notes
* Schedule/Confirm patient appointments
* Complete benefit checks and authorization for each patients' insurance
* Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
* Process repairs under the direct supervision of a licensed Hearing Care Professional
* Prepare bank deposits and submit daily reports to finance
* General sales knowledge for accessories and any patient support
* Process patient orders, receive all orders and verify pick up, input information into system
* Clean and maintain equipment and instruments
* Submit equipment and facility requests
* General office duties, including cleaning
* Manage inventory, order/monitor stock, and submit supply orders as needed
* Assist with event planning and logistics for at least 1 community outreach event per month
Education:
* High School Diploma or equivalent
* Associates degree, preferred
Industry/Product Knowledge Required:
* Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
* Professional verbal and written communication
* Strong relationship building skills with patients, physicians, clinical staff
* Experience with Microsoft Office and Outlook
* Knowledge of HIPAA regulations
* EMR/EHR experience a plus
Work Experience:
* 2+ years in a health care environment is preferred
* Previous customer service experience is required
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
$19-20 hourly 48d ago
Patient Care Coordinator-Rockford & Dixon, IL
Sonova International
Patient service representative job in Rockford, IL
Connect Hearing, part of AudioNova
3957 N. Mulford Rd. Suite 2 Rockford, IL 61114
404 N. Galena Ave. Suite 120 Dixon, IL 61021
Current pay: $19.00-20.00 an hour + Sales Incentive Program!
Clinic Hours: Monday-Friday 8:30am-5:00pm
3 days Rockford/2 days Dixon
What We Offer:
401K with a Company Match
FREE hearing aids to all employees and discounts for qualified family members
PTO and Holiday Time
No Nights or Weekends!
Legal Shield and Identity Theft Protection
1 Floating Holiday per year
Job Description:
The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
As a Hearing Care Coordinator, you will:
Greet patients with a positive and professional attitude
Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
Collect patient intake forms and maintain patient files/notes
Schedule/Confirm patient appointments
Complete benefit checks and authorization for each patients' insurance
Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
Process repairs under the direct supervision of a licensed Hearing Care Professional
Prepare bank deposits and submit daily reports to finance
General sales knowledge for accessories and any patient support
Process patient orders, receive all orders and verify pick up, input information into system
Clean and maintain equipment and instruments
Submit equipment and facility requests
General office duties, including cleaning
Manage inventory, order/monitor stock, and submit supply orders as needed
Assist with event planning and logistics for at least 1 community outreach event per month
Education:
High School Diploma or equivalent
Associates degree, preferred
Industry/Product Knowledge Required:
Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
Professional verbal and written communication
Strong relationship building skills with patients, physicians, clinical staff
Experience with Microsoft Office and Outlook
Knowledge of HIPAA regulations
EMR/EHR experience a plus
Work Experience:
2+ years in a health care environment is preferred
Previous customer service experience is required
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
$19-20 hourly 45d ago
Patient Scheduling Specialist - Neurology
UW Health 4.5
Patient service representative job in Madison, WI
Work Schedule: 80% FTE, 32 hours per week. Shifts scheduled Monday through Friday between the hours of 8:30 AM - 5:00 PM, with Wednesday off. Hours may vary based on the operational needs of the department.
Pay: Pay starts at $19.75 per hour, work experience that is relevant to the position will be taken into consideration when determining the starting base pay.
Be part of something remarkable
Be the first point of contact for UW Health patients and ensure they receive a remarkable experience.
We are seeking a Patient Scheduling Specialist to:
• Utilize your excellent customer service skills to schedule appointments via phone, in-person or electronic correspondence.
• Make an impact on the patient experience by making it easier for patients to schedule appointments across multiple locations with just one phone call.
• Assist patients and their families with their appointment scheduling needs.
• Make outgoing phone calls to patients to schedule their appointments.
• Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.
At UW Health, you'll receive:
• Generous benefits package, including health insurance, and paid time off.
• Professional growth and career advancement opportunities available.
• Free bus pass to get to and from work.
Education:
Minimum - High school diploma or equivalent.
Preferred - Associate or Bachelor's degree in Business Administration, Healthcare, or other related field.
Work Experience:
Minimum - One (1) year of previous experience in an office or customer service environment.
Preferred - Previous experience working in healthcare. Previous experience scheduling of patients. Previous experience with answering phones, greeting clients and customers in person.
Our commitment to Social Impact and Belonging
UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
University Hospital in Madison is a Magnet -designated facility that's ranked Wisconsin's #1 hospital and considered one of the nation's leading hospitals, teaching institutions and referral centers.
Job Description UW Hospital and Clinics benefits
$19.8 hourly Auto-Apply 10h ago
Title & Registration Specialist
The Boat House 4.2
Patient service representative job in Elkhorn, WI
🌟 Now Hiring: Title & Registration Specialist🌟
Schedule: Monday-Friday, 8:00 AM-5:00 PM
Are you detail-oriented, organized, and passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where a positive attitude, teamwork, and professionalism truly matter? If so, we want you on our team!
We are seeking a Title & Registration Specialist to support our administrative and accounting operations by ensuring accurate, timely processing of sales documentation, title work, and registration filings. This role is essential to creating a smooth, professional experience for our customers and supporting successful collaboration across Sales, Finance, and internal teams.
✨ What You'll Do
Process title and registration paperwork accurately and efficiently.
Provide exceptional customer service by responding promptly, courteously, and helpfully to customer questions.
Maintain organized, secure electronic and physical filing systems for registration documents and trade titles.
Work closely with Sales, Finance, and Registration teams to ensure smooth, timely workflow and communication.
Bring positive energy and a solutions-oriented mindset to daily tasks and team interactions.
🌟 What Makes You a Great Fit
You are friendly, customer-focused, and enjoy helping others.
You stay calm and professional under pressure.
You have strong attention to detail and love keeping things organized.
You communicate clearly-both in writing and verbally.
You bring a positive attitude, act with integrity, and work well as part of a team.
Experience with title processing is a plus, but we're willing to train the right positive, motivated candidate.
💼 Core Values You'll Embrace
Do the Right Thing
Respect
Customer Focus
Positive Energy
Team Player
Why You'll Love Working Here
Supportive, team-oriented environment
Consistent weekday schedule
Opportunity to make a meaningful impact on the customer experience
A workplace that values positivity, professionalism, and growth
If you're ready to bring your customer-first mindset, strong work ethic, and upbeat energy to a great team, we'd love to hear from you!
Apply today and help us deliver an exceptional experience to our customers every step of the way.
The Boat House is an EOE and participates in the federal E-Verify Program.
The Boat House is a drug-free workplace. This offer is contingent upon your willingness to adhere to a safe and drug-free workplace.
$24k-29k yearly est. 44d ago
Patient Service Specialist - Madison
Nova Medical Centers 4.3
Patient service representative job in Madison, WI
PatientService Specialist
Concentra is recognized as the nation's leading occupational health care company. With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America's workforce, one patient at a time. With a wide range of services and proactive approaches to
care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees.
The PatientService Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience.
Responsibilities
• Greet patients and visitors
• Communicate wait times to patients and direct them accordingly
• Obtain authorization, as needed, to process patients for services
• Check in patients using appropriate patient management system
• Explain all required forms to patients and ensure proper completion of all paperwork
• Answer incoming telephone lines and direct the caller accordingly
• Contact patients regarding appointment reminders, rescheduling, or cancellations.
• Check out patients in appropriate patient management system and distribute records
• File paperwork, medical records, and correspondence
• Maintain inventory of office supplies and printed forms
• Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms
• Follow HIPAA guidelines and safety rules
• Attend center staff meetings
• Participate in initial and ongoing training as required
• Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group
• Assist Center Operations Director or other leader in managing daily administrative functions
• Assist in maintaining a neat, clean, and orderly appearance throughout the facility
• Use employer reporting tool to scan and distribute employer results and paperwork
• Review clinician transcriptions and enter applicable charges via internal charge entry system.
• Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test
reads and/or other duties as assigned/approved by medical leadership
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Education Level: High School Diploma or GED
Job-Related Experience
6 months to 1 year
Working knowledge of state-specific occupational medicine requirements preferred
Job-Related Skills/Competencies
• Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and
Flexibility
• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and
propose quality solutions
• Outstanding customer service skills as well as the ability to deal with people in a manner which shows
tact and professionalism
• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in
accordance with federal and state laws and company policies
• Demonstrated effective communication and interaction with employers, patients, providers, and
other employees
• Demonstrated ability to maintain working relationship with all levels of employees
• Demonstrated excellent customer service skills
• Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry
of data into various systems/applications
• Ability to perform all aspects of front office operations
• Drive to achieve or exceed established service standards
Benefits:
401(k) Retirement Plan with Employer Match
Medical, Vision, Prescription, Telehealth, & Dental Plans
Life & Disability Insurance
Paid Time Off & Extended Illness Days Offered
Equal Opportunity Employer
$30k-35k yearly est. Auto-Apply 60d+ ago
Customer Service Representative
Americold Logistics, LLC 4.7
Patient service representative job in Jefferson, WI
Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone responses, scheduling and various other clerical duties. May handle and resolve Customer ServiceRepresentative, Customer Service, Representative, Manufacturing, Retail
$29k-37k yearly est. 3d ago
Client Services Rep/Career Planner/Recruiter
Sustainable Staffing Inc.
Patient service representative job in Harvard, IL
Immediately hiring for a bi-lingual client servicerepresentative, career planner or recruiter. We're looking for someone comfortable working in a fast-paced office. Responsibilities include: placing candidates in well-matched employment opportunities, passionately connecting people with the right careers, handling the needs of customers and assisting them.
Includes holiday pay, paid time off, and generous benefits.
$29k-41k yearly est. 14d ago
Patient Care Coordinator
Specialty1 Partners
Patient service representative job in Janesville, WI
Our office, Endodontic Specialists of Wisconsin - Janesville, is seeking a Patient Care Coordinator to join our busy specialty practice.
Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career.
Your Responsibilities
You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following:
Welcoming patients to the dental office
Maintaining accurate patient records
Answering all incoming calls and redirecting them or keeping messages
Check, sort and forward emails
Keep updates records and files
Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.)
Ability to work Monday-Friday from 7:30am-5:30pm
As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed.
Your Background
You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following:
1 year of proven experience as front desk representative, agent or relevant position
Familiarity with office machines (e.g fax, printer ect.)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
A high school diploma
Desires to help your patients
If this sounds like you, you will fit right in with the team!
Why You Should Join Our Team
A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.
We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between.
Your Benefits & Perks:
BCBS High Deductible & PPO Medical insurance Options
VSP Vision Coverage
Principal PPO Dental Insurance
Complimentary Life Insurance Policy
Short-term & Long-Term Disability
Pet Insurance Coverage
401(k)
HSA / FSA Account Access
Identity Theft Protection
Legal Services Package
Hospital/Accident/Critical Care Coverage
Paid Time Off
Diverse and Inclusive Work Environment
Strong culture of honesty and teamwork
We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.
Position Base Pay Range
$15 - $18 USD
Specialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.
Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at **************************************************
Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more.
Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.
$15-18 hourly Auto-Apply 60d+ ago
Patient Scheduling Specialist - Appointment Call Center
UW Health 4.5
Patient service representative job in Madison, WI
Work Schedule: This posting represents all available Patient Scheduling positions at the Appointment Center with UW Health. Scheduled shifts are typically Monday through Friday, between the hours of 8:30 AM - 5:00 PM. Hours may vary based on the operational needs of the department.
Pay:
UW Health offers a competitive compensation and benefits package. Work experience that is relevant to the position will be taken into consideration when determining the starting base pay.
Be part of something remarkable
Join the #1 hospital in Wisconsin where you'll be the gateway to remarkable healthcare by providing excellent phone-based customer service!
We are seeking Patient Scheduling Specialists to:
• Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
• Make outgoing phone calls to patients to schedule their appointments.
• Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.
Education:
Minimum - High school diploma or equivalent.
Preferred - Associate or Bachelor's degree in Business Administration, Healthcare, or other related field.
Work Experience:
Minimum - One (1) year of previous experience working in an office or customer service environment.
Preferred - Previous experience working in healthcare, experience scheduling patients, and experience coordinating multiple activities in an office setting.
Our commitment to Social Impact and Belonging
UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
UW Health Administrative Facilities - UW Health has administrative locations throughout Madison and beyond where thousands of employees provide vital support to our clinical areas. These locations are home to departments such as Access Services, Compliance, Human Resources, Information Services, Patient Medical Records, Payroll and many others.
Job Description UW Hospital and Clinics benefits
$31k-39k yearly est. Auto-Apply 10h ago
Learn more about patient service representative jobs
How much does a patient service representative earn in Janesville, WI?
The average patient service representative in Janesville, WI earns between $28,000 and $39,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.
Average patient service representative salary in Janesville, WI