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Working as a Patient Service Representative

There is more than meets the eye when it comes to being a patient service representative. For example, did you know that they make an average of $14.74 an hour? That's $30,663 a year!

Between 2018 and 2028, the career is expected to grow -2% and produce -51,600 job opportunities across the U.S.

What Does a Patient Service Representative Do

There are certain skills that many patient service representatives have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed computer skills, communication skills and listening skills.

When it comes to the most important skills required to be a patient service representative, we found that a lot of resumes listed 11.8% of patient service representatives included insurance companies, while 11.0% of resumes included customer service, and 10.4% of resumes included medical records. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the patient service representative job title. But what industry to start with? Most patient service representatives actually find jobs in the health care and non profits industries.

How To Become a Patient Service Representative

If you're interested in becoming a patient service representative, one of the first things to consider is how much education you need. We've determined that 25.9% of patient service representatives have a bachelor's degree. In terms of higher education levels, we found that 4.2% of patient service representatives have master's degrees. Even though some patient service representatives have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a patient service representative. When we researched the most common majors for a patient service representative, we found that they most commonly earn bachelor's degree degrees or high school diploma degrees. Other degrees that we often see on patient service representative resumes include associate degree degrees or diploma degrees.

You may find that experience in other jobs will help you become a patient service representative. In fact, many patient service representative jobs require experience in a role such as customer service representative. Meanwhile, many patient service representatives also have previous career experience in roles such as cashier or administrative assistant.

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Average Salary$30,663
Job Growth Rate-2%

Patient Service Representative Jobs

Patient Service Representative Career Paths

Top Careers Before Patient Service Representative

Top Careers After Patient Service Representative

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Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Patient Service Representative

Patient Service Representatives in America make an average salary of $30,663 per year or $15 per hour. The top 10 percent makes over $34,000 per year, while the bottom 10 percent under $26,000 per year.
Average Salary
$30,663

Best Paying Cities

Average Salary
Salary Range27k - 39k$33k$33,369
Salary Range26k - 39k$33k$32,540
Salary Range26k - 38k$32k$31,979
Salary Range26k - 38k$32k$31,962
Salary Range26k - 38k$32k$31,777
Salary Range27k - 36k$32k$31,708
$24k
$39k

Recently Added Salaries

Job TitleCompanyCompanyStart DateSalary
Patient Services Representative I
Patient Services Representative I
Bastyr University
Bastyr University
10/30/2020
10/30/2020
$33,39210/30/2020
$33,392
Patient Service Representative
Patient Service Representative
Granger Medical
Granger Medical
10/30/2020
10/30/2020
$29,21810/30/2020
$29,218
Univ-Patient Services Representative-College of Dental Medicine
Univ-Patient Services Representative-College of Dental Medicine
Medical University of South Carolina
Medical University of South Carolina
10/30/2020
10/30/2020
$41,86610/30/2020
$41,866
Patient Service Representative
Patient Service Representative
Aerotek
Aerotek
10/29/2020
10/29/2020
$43,82710/29/2020
$43,827
Patient Service Representative (Partially Remote)
Patient Service Representative (Partially Remote)
Aerotek
Aerotek
10/29/2020
10/29/2020
$27,13110/29/2020
$27,131
See More Recent Salaries

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Patient Service Representative Demographics

Gender

female

82.4%

male

13.8%

unknown

3.8%

Ethnicity

White

61.0%

Hispanic or Latino

19.4%

Black or African American

9.8%

Foreign Languages Spoken

Spanish

79.7%

French

3.9%

Russian

1.8%
See More Demographics

Patient Service Representative Education

Degrees

Bachelors

25.9%

High School Diploma

24.9%

Associate

22.7%

Top Colleges for Patient Service Representatives

1. University of Pennsylvania

Philadelphia, PA

Tuition and fees
$55,584
Enrollment
10,764

2. New York University

New York, NY

Tuition and fees
$51,828
Enrollment
26,339

3. Maria College of Albany

Albany, NY

Tuition and fees
$15,140
Enrollment
876

4. Howard University

Washington, DC

Tuition and fees
$26,756
Enrollment
6,166

5. University of Virginia

Charlottesville, VA

Tuition and fees
$17,653
Enrollment
16,405

6. Northwestern University

Evanston, IL

Tuition and fees
$54,568
Enrollment
8,451

7. Pennsylvania State University

University Park, PA

Tuition and fees
$18,454
Enrollment
40,108

8. California State University - Bakersfield

Bakersfield, CA

Tuition and fees
$7,309
Enrollment
9,142

9. Stanford University

Stanford, CA

Tuition and fees
$51,354
Enrollment
7,083

10. University of Southern California

Los Angeles, CA

Tuition and fees
$56,225
Enrollment
19,548
See More Education Info

Entry Level Jobs For Becoming A Patient Service Representative

Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills For a Patient Service Representative

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 11.8% of patient service representatives listed insurance companies on their resume, but soft skills such as computer skills and communication skills are important as well.

Best States For a Patient Service Representative

Some places are better than others when it comes to starting a career as a patient service representative. The best states for people in this position are Alaska, California, New York, and Maine. Patient service representatives make the most in Alaska with an average salary of $38,312. Whereas in California and New York, they would average $32,555 and $32,497, respectively. While patient service representatives would only make an average of $32,419 in Maine, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Maine

Total Patient Service Representative Jobs:
423
Highest 10% Earn:
$46,000
Location Quotient:
1.89
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Alaska

Total Patient Service Representative Jobs:
106
Highest 10% Earn:
$48,000
Location Quotient:
1.03
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Idaho

Total Patient Service Representative Jobs:
350
Highest 10% Earn:
$42,000
Location Quotient:
1.59
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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Patient Service Representative Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a patient service representative. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

At Zippia, we went through countless patient service representative resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Write a Patient Service Representative Resume

At Zippia, we went through countless patient service representative resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Detailed Information

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Top Patient Service Representative Employers

1. Aspen Dental Management
4.3
Avg. Salary: 
$40,537
Patient Service Representatives Hired: 
719+
2. Cleveland Clinic
4.0
Avg. Salary: 
$51,775
Patient Service Representatives Hired: 
462+
3. TriWest Healthcare Alliance
4.1
Avg. Salary: 
$47,165
Patient Service Representatives Hired: 
408+
4. McKesson
4.8
Avg. Salary: 
$60,496
Patient Service Representatives Hired: 
308+
5. Quest Diagnostics
4.5
Avg. Salary: 
$43,712
Patient Service Representatives Hired: 
297+
6. Aurora Medical Group
4.4
Avg. Salary: 
$51,392
Patient Service Representatives Hired: 
286+

Patient Service Representative Videos

Recently Added Patient Service Representative Jobs

Updated October 2, 2020