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Best patient service representative certifications
Patient service representative certifications allow job seekers to demonstrate their competency as an patient service representative to employers. However, not all patient service representative certifications provide the same value for job seekers.
The best certifications for a patient service representative are Certified Billing and Coding Specialist (CBCS), Certified Medical Administrative Assistant (CMAA), and Certified Medical Office Manager (CMOM).
Below is a list of the best patient service representative certifications. Obtaining an patient service representative certification will give you a leg up when you apply for jobs and increase your potential salary.
20 best certifications for patient service representatives
20 best patient service representative certifications
1. Certified Billing and Coding Specialist (CBCS)
A Certified Billing and Coding Specialist (CBCS) primarily focuses on converting a medical procedure, diagnosis, or symptom into specific codes to submit a claim for reimbursement.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
2. Certified Medical Administrative Assistant (CMAA)
A Certified Medical Administrative Assistant (CMAA) performs routine administrative and clinical tasks to keep the offices and clinics of physicians running smoothly.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
3. Certified Medical Office Manager (CMOM)
Experienced medical office professionals with exceptional administrative skills are eligible to sit for the Certified Medical Office Manager (CMOM) exam. To attain CMOM certification, all candidates must demonstrate a high level of knowledge in financial management, managed care contracting, personnel, and time management. Risk management, medical record keeping and facility management issues should also be mastered.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required?
4. Nationally Certified Medical Office Assistant (NCMOA)
Medical Office Assistants typically perform administrative duties for health care providers in office settings, although some may also perform basic clinical tasks (as allowed by state laws). Their responsibilities will vary by employer, but may include answering telephones, greeting patients, updating and filing medical records, completing insurance forms, handling correspondence, scheduling appointments, and handling billing or bookkeeping.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 1 year(s)
5. Certified Clinical Medical Assistant (NHA)
A Certified Clinical Medical Assistant is an unlicensed multi-skilled healthcare practitioner who is competent in both a wide variety of clinical and laboratory procedures, as well as many administrative roles. A CCMA may perform some or all of the following duties. However, they are not limited to just these responsibilities:Interviews patients and measures vitals signsPrepares treatment roomsGives injections or treatments and performs venipuncture and laboratory testsCleans and sterilizes equipment.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
6. Certified Personal Chef (CPC)
A Certified Personal Chef is a chef with a minimum of two (2) full years experience as a Personal Chef who is engaged in the purchasing, preparing, cooking and serving foods on a "cook-for-hire" basis; is responsible for menu planning and development, marketing, financial management, and operational decisions of a private business; provides services to a variety of clients; possesses a thorough knowledge of food safety, sanitation, and nutrition; and is able to demonstrate measurable knowledge in defined areas of work experience, education, business and culinary group activities and participation along with personal awards and media exposure.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 5 year(s)
7. Registered Medical Assistant
Registered Medical Assistant : EDUCATION or Experienced 1. Completion of an Approved Medical Assistant Program 2. Minimum of 200 Hours Lecture 3. Minimum of 80 Clinical Rotation In Physician's Office or Urgent Care Center 4. Or A Minimum of 1 Year of MA Experience in Physician's Office 5. High School Diploma or G.E.D 6. Successful Completion of Certification Exam
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
8. Certified Medical Interpreter - Spanish (CMI)
The mission of the National Board is to foster improved healthcare outcomes, patient safety and patient/provider communication, by elevating the standards for and quality of medical interpreting through a nationally recognized and accredited certification for medical interpreters.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 5 year(s)
9. Medical Administrative Specialist (CMAS)
This certification is for medical administrative specialists who serves a key role in medical office, clinic and hospital settings. This multi-skilled practitioner is competent in medical records management, insurance processing, coding and billing, management of practice finances, information processing, and fundamental office management tasks. A medical administrative specialist is very familiar with clinical and technical concepts required to coordinate administrative office functions in the healthcare setting.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
10. International Accredited Business Accountant (IABA)
ACAT seeks to ensure that all accredited individuals possess both the theoretical knowledge and the practical knowledge necessary to be successful practitioners. For that reason, candidates for accreditation must satisfy an experience requirement before becoming fully credentialed: three years of related work experience, up to two of which may be satisfied through college credit. Related work experience includes verifiable experience in accounting, financial services, or other field requiring a practical and theoretical knowledge of the subject matter covered on the ACAT Comprehensive Examination for the International Accredited Business Accountant. Those who pass the exam but who have not met the experience requirement may market themselves as having passed the ACAT Comprehensive Examination for International Accredited Business Accountant, but are not entitled to use the IABA designation.
- More than two years of education or training after high school required? No
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? No
11. Registered Health Information Technician (RHIT)
With experience, the RHIT credential holds solid potential for advancement to management positions, especially when combined with a bachelor's degree. Although most RHITs work in hospitals, they are also found in other healthcare settings including office-based physician practices, nursing homes, home health agencies, mental health facilities, and public health agencies. In fact, RHITs may be employed in any organization that uses patient data or health information, such as pharmaceutical companies, law and insurance firms, and health product vendors.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
12. Certified Medical Coder (CMC)
Experienced medical office professionals with exceptional coding skills are eligible to sit for the Certified Medical Coder (CMC) exam. Practice Management Institute has helped raise the bar of knowledge with its CMC credential, designed to help physicians and their staff ensure ample training in outpatient coding.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required?
13. Certified Medical Insurance Specialist (CMIS)
Experienced medical office professionals with exceptional coding, reimbursement and claims management skills are eligible to sit for the Certified Medical Insurance Specialist (CMIS) exam. Practice Management Institute® has helped raise the bar of knowledge with its CMIS credential, designed to demonstrate outstanding skill in outpatient claims and reimbursement.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required?
14. Nationally Certified Insurance and Coding Specialist (NCICS)
The Insurance and Coding Specialist can find a rewarding position as a health insurance claims processor or coder in a medical office practice. The Examination content areas include medical billing procedures, insurance claims processing, medical terminology, CPT coding, ICD-9-CM Coding, and HCPCS Level II coding.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 1 year(s)
15. Certified Professional Biller (CPB)
The Certified Professional Biller (CPB™) credential prepares medical billers with skills to maintain all aspects of the revenue cycle. Without expertise in medical billing and the nuances of payer requirements, reimbursement may be compromised.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
16. Patient Care Technician
1. Completion of an Approved Patient Care Technician Program 2. Minimum of 80 Hours Lecture 3. Minimum of 80 Clinical Rotation In Phlebotomy 4. Must Be Certified Nursing Assistant 5. High School Diploma or G.E.D 6. Successful Completion of Certification Exam
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
17. Medication Aide Certification (MACE)
The Medication Aide Certification Examination (MACE) is a national medication aide certification examination administered to nurse aides who choose to receive additional training to become certified medication aides. NCSBN develops the MACE examination and administers the exam with the contractual assistance of Pearson VUE. Once certified, these medication aides serve an important role in hospitals and long-term care facilities by helping distribute medications and monitoring for adverse reactions.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required?
18. Certified Electronic Health Record Specialist (CEHRS)
EHR Specialist's duties will vary with size and specialty of the facility in which they may work. Many can specialize in varying areas or one aspect of the EHR such as entry level coders, encoding within a hospital setting, abstractors and or coding specialist, HIPAA Compliance Officers or HIM (Health Information Managers) and be over entire departments within larger healthcare facilities
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
19. Human Services - Board Certified Practitioner (HS-BCP)
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 5 year(s)
20. Nationally Certified Medical Assistant (NCMA)
Medical Assistants typically perform both clinical and administrative tasks that keep the offices of physicians and other health care practitioners running smoothly. The exact duties of medical assistants will vary by employer, depending upon the specialty of the practitioner, and the location & size of the practice. Administrative office responsibilities may consist of handling insurance forms, billing and bookkeeping; updating and filing medical records; scheduling appointments and arranging for hospital admissions; and more. Clinical duties will vary according to State law. They may range from taking medical histories and vital signs, to collection of laboratory specimens, to providing basic patient instructions, and all such duties are generally under the supervision of a licensed health care provider.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 1 year(s)
What is the best certification for a patient service representative?
The best patient service representative certification is Certified Billing and Coding Specialist (CBCS). The Certified Billing and Coding Specialist (CBCS) is awarded by the National Healthcareer Association. This certification is great to have as it shows an improvement in your competency to perform your role. You can earn this certification at the beginning of your career, as it often doesn't require a minimum education level and work experience.
Here's a bit more background on how to obtain this patient service representative certification:
- To become a certified Certified Billing and Coding Specialist (CBCS), you need to pass the exam.
- This certificate requires more than two years of work experience.
- Renew certification every 2 year.
What are some of the most in-demand certifications for patient service representatives?
The most in-demand patient service representative certification is Registered Medical Assistant based on all active job postings. Having this patient service representative certification will give you access to more patient service representative jobs with higher salaries.
What certifications can impact a patient service representative career and salary?
The Certified Clinical Medical Assistant certification will help you to secure a medical assistant position, which will increase your pay and career trajectory. A medical assistant's average salary is $32,314 whereas patient service representatives make an average salary of $32,476.
The most common combination of patient service representative certifications include: Certified Billing and Coding Specialist (CBCS), Certified Medical Administrative Assistant (CMAA), and Certified Medical Office Manager (CMOM).
Online courses for patient service representatives to earn certifications
1. Patient Safety
Preventable patient harms, including medical errors and healthcare-associated complications, are a global public health threat. Moreover, patients frequently do not receive treatments and interventions known to improve their outcomes. These shortcomings typically result not from individual clinicians’ mistakes, but from systemic problems -- communication breakdowns, poor teamwork, and poorly designed care processes, to name a few.\n\nThe Patient Safety & Quality Leadership Specialization covers...
2. Operations and Patient Safety for Healthcare IT Staff
Now that you've been introduced to the world of Health IT and the important role played by electronic health records (EHRs), we'll focus on other technologies that play a role in maintaining ongoing operations in healthcare. Telemedicine, patient portals, barcode scanners, printers, and medical devices are just some of the technologies that impact providers and patients. As an IT support specialist, you’ll be asked to troubleshoot issues with a wide variety of tools. You'll see a scenario with...
3. Speak Medical Spanish to Your Patients and Clients
Spanish essentials for healthcare; program teaches correct pronunciation, pain management and medication, among others...
4. HIPAA Compliance Complete Course
Protecting Patients and Practices...
5. Prehospital care of acute stroke and patient selection for endovascular treatment using the RACE scale
Acute stroke is a time-dependent medical emergency. In acute ischemic stroke, the first objective is to restore brain flow using sistemic thrombolytic treatment and, in patients with large vessel occlusion, by endovascular treatment. In hemorrhagic stroke there are also specific treatments that can improve the clinical outcome. The sooner the initiation of all these therapies the higher the clinical benefit. Thus, the organization of Stroke Code systems coordinated between emergency medical...
6. Motivational Enhancement Techniques: Working with Patients with Opioid & Substance Use Disorders or High Risk Use MAT Waiver Training S...
WORKING WITH PATIENTS WITH SUBSTANCE USE DISORDERS OR HIGH RISK This optional online course opportunity is made possible through a joint partnership with University of Virginia School of Medicine (UVASOM) and Nursing (SON) and the American Academy of Addiction Psychiatry (AAAP), DATA 2000 sponsor. This content was created by the AAAP and has been used with permission. The course consists of one 1-hour session for healthcare providers who wish to enhance their effectiveness in treating high-risk...
7. Fundamentals of Logistics, Supply Chain & Customer Service
Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1...
8. Customer Service & Support For Customer Service Executives
Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...
9. Addiction Treatment: Clinical Skills for Healthcare Providers
This course is designed with a singular goal: to improve the care you provide to your patients with substance use disorders. By delving into a model case performed by actors, seven Yale instructors from various fields provide techniques to screen your patients for substance use disorder risk, diagnose patients to gauge the severity of their use, directly manage treatment plans, refer out to treatment services, and navigate the various conditions that may limit your patient’s access to treatment...
10. Intro to Improving the Patient Experience Through Analytics
This course is best suited for individuals currently in the healthcare sector, as a provider, payer, or administrator. Individuals pursuing a career change to the healthcare sector may also be interested in this course. In this course, you will have an opportunity to explore concepts and topics related to improving the patient experience and reducing pain points in healthcare processes through analytic and decision support frameworks. After learning about the problems facing patients in today's...
11. Customer Service Mastery: Delight Every Customer
Master Customer Service using this practical customer care course...
12. Customer Service Foundation
An introductory course about understanding the foundations of Customer Service...
13. Medical Emergencies: CPR, Toxicology, and Wilderness
In this course, you will develop the knowledge and skills to assess and stabilize certain types of patients for transport. By the end of this course, you will be able to: (1) Identify the signs and symptoms associated with a patient in shock, to describe the major categories of shock, to assess a patient with signs of shock and formulate a plan for treatment to stabilize the patient for transport, (2) Identify a patient in cardiac arrest and to describe the components of high performance CPR...
14. Emergency Care: Pregnancy, Infants, and Children
Welcome to the final course of lectures in your quest to master EMT basics. In this course, we will cover some of the highest-stress patient populations: pregnant patients and kids, also known as pediatrics. To wrap up your EMT knowledge we will end this course with information about hazmat situations, extricating patients from tight spots and finally how you write a note about your patient care. You will learn to ensure it communicates what your assessment of the patient was, what...
15. Value-Based Care: Managing Processes to Improve Outcomes
COURSE 3 of 7. This course is designed to introduce you to critical office-based processes that a value-based practice must manage in the drive towards improved patient outcomes. In Module 2, we’ll focus on office-based and clinical patient-based supporting functions. At every level in healthcare, guidelines, processes, and functions exist to improve outcomes, and following a consistent process will return the best effect. Refine your understanding of value and learn strategies to provide real...
16. Engaging in Improving Patient Experience Through Analytics
This course is best suited for individuals currently in the healthcare sector, as a provider, payer, or administrator. Individuals pursuing a career change to the healthcare sector may also be interested in this course. This is the second part in a two-part course exploring concepts and topics related to improving the patient experience and reducing pain points in healthcare processes through analytic and decision support frameworks. In this course, you will survey the kind of data that is used...
17. Medical Emergencies: Airway, Breathing, and Circulation
In this course, you will develop the knowledge and skills to assess and stabilize certain types of patients for transport. By the end of this course, you will be able to: 1) assess a basic medical patient 2) describe general pharmacologic principles and the skills associated with medication administration, 3) explain airway physiology, the assessment of the airway and available interventions for airway management, 4) identify, assess and formulate a plan to stabilize a patient with a...
18. Trauma Emergencies and Care
Welcome to Trauma Emergencies and Care. In this course, you will learn about some of the mechanics and physics of trauma on the human body, and how this can cause injury. You will continue to expand your new vocabulary with medical terminology, and learn how to describe the different injuries you may see. You will also learn about the trauma system itself- and when it is important to transport patients to a trauma center. Then we will dive into specific injuries based on what part of the body...
19. COVID-19 Training for Healthcare Workers
COVID-19 is rapidly spreading across the globe and all providers must be prepared to recognize, stabilize and treat patients with novel coronavirus infection. Following completion of this short course physicians, nurses, and other healthcare professionals will have a unified, evidenced-based approach to saving the lives of patients with COVID-19, including those who are critically ill. Learning modules are broken into short videos presented in a richly illustrated and compelling manner. The...
20. Health After Cancer: Cancer Survivorship for Primary Care
This course presents basic principles of cancer survivorship to primary-care physicians. Developed by a team of experts in caring for cancer survivors, and narrated by a primary-care physician, this course provides practical tips and tools that can be easily integrated into medical practice. You will learn about the complex physical and psychosocial needs and concerns of the growing number of cancer survivors, along with the key role that primary care physicians have in guiding these patients...