Patient service representative demographics and statistics in the US
Patient service representative demographics research summary. Zippia estimates patient service representative demographics and statistics in the United States by using a database of 30 million profiles. Our patient service representative estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about patient service representatives after extensive research and analysis:
- There are over 159,518 patient service representatives currently employed in the United States.
- 88.1% of all patient service representatives are women, while 11.9% are men.
- The average patient service representative age is 40 years old.
- The most common ethnicity of patient service representatives is White (55.7%), followed by Hispanic or Latino (21.5%), Black or African American (10.3%) and Asian (6.3%).
- Patient service representatives are most in-demand in Los Angeles, CA.
- Seattle, WA pays an annual average wage of $37,928, the highest in the US.
- In 2022, women patient service representatives earned 98% of what men earned.
- Mississippi is the best state for patient service representatives to live.
- Patient service representatives are 85% more likely to work at private companies in comparison to public companies.
On this page
Patient service representative demographics by:
Patient service representative gender statistics
88.1% of patient service representatives are women and 11.9% of patient service representatives are men.
- Female, 88.1%
- Male, 11.9%
Patient service representative gender ratio
| Gender | Percentages |
|---|---|
| Female | 88.1% |
| Male | 11.9% |
Patient service representative gender pay gap
Women earn 98¢ for every $1 earned by men
Male income
$33,519
Female income
$32,777
Patient service representative gender ratio over time
This data breaks down the percentage of men and women in patient service representative positions over time. Currently, 88.1% of patient service representatives are female.
Patient service representative gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 11.07% | 88.93% |
| 2011 | 11.01% | 88.99% |
| 2012 | 11.70% | 88.30% |
| 2013 | 11.91% | 88.09% |
| 2014 | 12.16% | 87.84% |
| 2015 | 12.10% | 87.90% |
| 2016 | 12.37% | 87.63% |
| 2017 | 12.58% | 87.42% |
| 2018 | 11.95% | 88.05% |
| 2019 | 11.74% | 88.26% |
| 2020 | 12.05% | 87.95% |
| 2021 | 11.87% | 88.13% |
Patient service representative related jobs gender ratio
We compared patient service representatives with similar job titles to see how gender ratios vary. As you can see, technical service advisor and courtesy associate have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Loan Secretary | 4% | 96% |
| Dental Receptionist | 5% | 95% |
| Receptionist Secretary | 6% | 94% |
| Patient Service Representative | 12% | 88% |
| Lead Ramp Agent | 86% | 14% |
| Courtesy Associate | 88% | 12% |
| Technical Service Advisor | 89% | 11% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Patient service representative demographics by race
The most common ethnicity among patient service representatives is White, which makes up 55.7% of all patient service representatives. Comparatively, 21.5% of patient service representatives are Hispanic or Latino and 10.3% of patient service representatives are Black or African American.
- White, 55.7%
- Hispanic or Latino, 21.5%
- Black or African American, 10.3%
- Asian, 6.3%
- Unknown, 5.3%
- American Indian and Alaska Native, 0.9%
Patient service representative race
| Patient service representative race | Percentages |
|---|---|
| White | 55.7% |
| Hispanic or Latino | 21.5% |
| Black or African American | 10.3% |
| Asian | 6.3% |
| Unknown | 5.3% |
| American Indian and Alaska Native | 0.9% |
Patient service representative race and ethnicity over time
See how patient service representative racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Patient service representative race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 63.14% | 10.61% | 5.63% | 17.56% |
| 2011 | 62.86% | 10.89% | 5.77% | 17.43% |
| 2012 | 62.06% | 10.77% | 5.58% | 18.29% |
| 2013 | 62.41% | 10.61% | 5.74% | 17.96% |
| 2014 | 61.78% | 10.55% | 6.05% | 18.15% |
| 2015 | 61.17% | 10.30% | 5.84% | 19.26% |
| 2016 | 60.28% | 10.79% | 6.08% | 19.16% |
| 2017 | 61.20% | 10.20% | 6.05% | 18.98% |
| 2018 | 61.01% | 9.78% | 6.22% | 19.36% |
| 2019 | 60.61% | 9.98% | 6.02% | 19.88% |
| 2020 | 58.05% | 9.38% | 6.17% | 20.49% |
| 2021 | 55.74% | 10.35% | 6.34% | 21.51% |
Patient service representative wage gap by race
According to our data, asian patient service representatives have the highest average salary compared to other ethnicities. Black or african american patient service representatives have the lowest average salary at $33,297.
| Ethnicity | Salary |
|---|---|
| Unknown | $33,329 |
| White | $33,559 |
| Black or African American | $33,297 |
| Asian | $33,923 |
| Hispanic or Latino | $33,491 |
Average patient service representative age
See how the average age of patient service representatives varies based on ethnicity and gender.
Male
Female
Patient service representative age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 37 | 39 |
| Unknown | 34 | 36.5 |
| Asian | 38 | 42 |
| Hispanic or Latino | 33 | 35 |
| White | 37 | 44 |
| American Indian and Alaska Native | 38 | 42 |
Patient service representative age breakdown
The average age of patient service representatives is 40+ years years old, representing 49% of the patient service representative population.
Patient service representative age breakdown
| Patient Service Representative Years | Percentages |
|---|---|
| 40+ years | 49% |
| 30-40 years | 25% |
| 20-30 years | 24% |
Patient service representative educational attainment
The most common degree for patient service representatives is bachelor's degree, with 32% of patient service representatives earning that degree. The second and third most common degree levels are associate degree degree at 26% and associate degree degree at 20%.
- Bachelor's, 32%
- Associate, 26%
- High School Diploma, 20%
- Diploma, 9%
- Other Degrees, 13%
Patient service representatives by degree level
| Patient service representative degree | Percentages |
|---|---|
| Bachelor's | 32% |
| Associate | 26% |
| High School Diploma | 20% |
| Diploma | 9% |
| Other Degrees | 13% |
Patient service representative jobs you might like
Patient service representative wage gap by degree level
According to the data, patient service representatives with a Master's degree earn more than those without, at $35,765 annually. With a Bachelor's degree, patient service representatives earn a median annual income of $34,949 compared to $32,987 for patient service representatives with an Associate degree.
| Education | Salary |
|---|---|
| Master's Degree | $35,765 |
| High School Diploma or Less | $32,280 |
| Bachelor's Degree | $34,949 |
| Some College/ Associate Degree | $32,987 |
Patient service representative employment statistics
Most patient service representatives work for a private in the health care industry.
Company size where patient service representatives work
Below, you can see the size of companies where patient service representatives work.
Patient service representative jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 7% |
| 50 - 100 employees | 13% |
| 100 - 500 employees | 20% |
| 500 - 1,000 employees | 10% |
| 1,000 - 10,000 employees | 33% |
| > 10,000 employees | 17% |
Patient service representative jobs by company type
Employees with the patient service representative job title have their preferences when it comes to working for a company. For instance, most patient service representatives prefer to work at private companies over public companies.
Patient service representative jobs by sector
| Company type | Percentages |
|---|---|
| Education | 6% |
| Public | 8% |
| Private | 85% |
| Government | 1% |
Patient service representative jobs by industry
The most common industries for patient service representatives are health care, education and professional.
Patient service representative industry statistics
| Industry | Percentages |
|---|---|
| Health Care | 79% |
| Fortune 500 | 4% |
| Professional | 4% |
| Education | 4% |
| Non Profits | 2% |
| Technology | 2% |
| Pharmaceutical | 1% |
| Retail | 1% |
| Government | 1% |
| Manufacturing | 1% |
| Start-up | 1% |
| Insurance | 1% |
Patient service representative turnover and employment statistics
Patient service representative unemployment rate over time
The unemployment rate for patient service representatives between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Patient service representative unemployment rate by year
| Year | Patient service representative unemployment rate |
|---|---|
| 2010 | 11.59% |
| 2011 | 11.00% |
| 2012 | 10.08% |
| 2013 | 8.66% |
| 2014 | 7.64% |
| 2015 | 6.32% |
| 2016 | 5.97% |
| 2017 | 5.66% |
| 2018 | 5.04% |
| 2019 | 4.98% |
| 2020 | 6.69% |
| 2021 | 7.20% |
Average patient service representative tenure
The average patient service representative stays at their job for 1-2 years, based on the 33,685 patient service representatives resumes in Zippia's database.
Patient service representative tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 21% |
| 1-2 years | 32% |
| 3-4 years | 15% |
| 5-7 years | 20% |
| 8-10 years | 6% |
| 11+ years | 7% |
Patient service representative LGBT ratio compared to similar jobs
Review the percent of patient service representatives that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| High Lighter | 5.53% | 2,186 |
| Public Housing Interviewer | 6.73% | 10,942 |
| Patient Service Representative | 7.19% | - |
| Imaging Clerk | 8.60% | 102,498 |
| Credit Investigator | 8.99% | 9,442 |
| Music Library Assistant | 11.16% | 3,764 |
| Receptionist/Human Resources Assistant | 15.31% | 63,704 |
Similar patient service representative jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| High Lighter | 5.53% | 2,186 |
| Public Housing Interviewer | 6.73% | 10,942 |
| Imaging Clerk | 8.60% | 102,498 |
| Credit Investigator | 8.99% | 9,442 |
| Music Library Assistant | 11.16% | 3,764 |
| Receptionist/Human Resources Assistant | 15.31% | 63,704 |
Foreign languages spoken by patient service representatives
The most common foreign language among patient service representatives is Spanish at 79.7%. The second-most popular foreign language spoken is French at 3.9% and Russian is the third-most popular at 1.8%.
- Spanish, 79.7%
- French, 3.9%
- Russian, 1.8%
- Portuguese, 1.5%
- German, 1.4%
- Other, 11.7%
Patient service representative languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 79.7% |
| French | 3.9% |
| Russian | 1.8% |
| Portuguese | 1.5% |
| German | 1.4% |
| Other | 11.7% |
