Patient Service Representative job description

Among our many accolades, we have been designated 8 times the only A-Rated for Safety Hospital, awarded M a g n et Recognition for superior nursing, named Best Regional Hospital by US News and World Report and ranked among the 100 best places to work in healthcare (nationally). Jersey City Medical Center is also ideally located in the vibrant Jersey City waterfront community overlooking the harbor, just 10 minutes from New York City, with a grand view of the Statue of Liberty.

Job Description

Patient Service representative performs various front desk/ administrative duties in order to ensure patient and staff satisfaction and timely service delivery. High School Diploma/ Vocational High School Graduate or possession of an approved High School Equivalency. One-year experience in clerical or receptionist work. Thorough knowledge of modern office methods, practices, equipment and ability to perform confidential and complex clerical tasks. Demonstrates the ability to function as a member of an interdisciplinary team. Experience working with urban populations of multiple ethnic and cultural backgrounds. Good oral and written communication skills. Bilingual Preferred.

Additional Requirements

Greets patients and visitors in a courteous and friendly manner. Assists with managing patient flow and oversee patient sign-in sheet throughout the day. Direct/assist patient to appropriate department or area as needed. Answer a high volume of incoming calls promptly, transferring calls to staff as needed. Responsible for scheduling and coordinating patient appointments. Follow up on all no show appointments. Responsible for scheduling and coordinating patient follow up procedures. Forward information from patient to other staff members and follow up as needed. Ensure that an appropriate Advance Beneficiary Notification (ABN) is obtained from Medicare beneficiaries for laboratory tests, procedures, and other medical services that may not be paid by Medicare. 25. Maintain professional relationships with all co-workers. Follow HIPAA Compliance at all times. Complies with unit and department scheduling guidelines. Able to function independently with minimal direction from supervisor. Maintain and update professional knowledge and proficiency through continuing education, staff meetings, workshops, and serving on special committees. Promote a positive and healthy workplace environment. Performs other duties as assigned.

We are committed to High Reliability and consistent demonstration of our Safety Together behaviors and tools:

S - Speak up for Safety

A - Accurately communicate

F - Focus on the task

E - Exercise and accept a questioning attitude

T - Thoughtfully interact

Y - You and Me Together

RWJBarnabas Health offers excellent-provided benefits which include: competitive compensation, comprehensive medical/dental benefits, 403 (B) savings plan, Flexible Spending Plans, PTO program, tuition reimbursement and so much more.

Equal Employment Opportunity

We are a healthcare company that offers a fantastic work environment . We pay our Healthcare Patient Services Representatives a competitive wage of $16 - $20/hour , depending on experience. Our team also enjoys great benefits , including generous paid time off (PTO), health insurance, life insurance, and weekends and holidays off . Plus, we make it easy to apply with our initial quick mobile-optimized application . If we have your attention, please continue reading!

ABOUT ARCADIA MEDICAL ASSOCIATES

Arcadia Medical Associates is a medical center that provides an array of services. We are committed to high-quality and compassionate care delivered in a coordinated and patient-centered way. We are eager to assist our patients with any of their healthcare needs! Our medical team and staff are committed to providing a personalized, pleasant, and discreet experience.

We know that we would not be able to do this without our outstanding team. We recognize the hard work that our employees put in and offer competitive pay, excellent benefits, and an awesome work environment !

ARE YOU A GOOD FIT?

Ask yourself: Are you organized with an eye for details? Do you have a positive attitude? Are you a strong and clear communicator? If so, please consider applying for this entry-level position today!

YOUR LIFE AS A HEALTHCARE PATIENT SERVICES REPRESENTATIVE

This full-time, entry-level position typically works Monday - Friday from 8:00 am - 5:00 pm . No weekends and no holidays!

As a Healthcare Patient Services Representative, you arrive each day ready to open the office of our medical center and ensure its smooth running. With a warm and friendly demeanor, you greet patients as you check them in and out. You also help them with scheduling and rescheduling appointments as needed.

With great attention to detail, you handle EHRs (electronic health records) and keep things updated. Our office is always well organized with you on the job. You love keeping busy, having a stable schedule, and being a ray of sunshine for our medical center patients!

WHAT WE NEED FROM YOU

• 18+ years of age
• High school diploma or equivalent
• Great office skills

A college education is preferred but not required. If you can meet these requirements and perform this entry-level job as described above, we would be happy to have you as part of our team!

Location: 34243

$3,000 Hiring Bonus for eligible external candidates who meet all conditions for payment - this is in addition to the fantastic benefits and compensation package offered by Providence that begin on your first day of employment.

This position is responsible for assisting the Pharmacist and Nurse in providing pharmaceutical and supply services to home infusion patients. The Pharmacy Technician performs non-discretionary functions, which include dispensing, distribution of medications and supplies, and maintaining patient records.

Required qualifications:

• Completion of approved pharmacy technician training program.

• Upon hire: Washington Pharmacy Technician License

Preferred qualifications:

• Customer service experience.

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

About the Team

Providence Physician Enterprise (PE) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers.

PE is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington’s greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence’s St. John’s Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico.

We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment.

We are committed to cultural diversity and equal employment for all individuals. It is our policy to recruit, hire, promote, compensate, transfer, train, retain, terminate, and make all other employment-related decisions without regard to race, color, religious creed (including religious dress and grooming practices), national origin (including certain language use restrictions), ancestry, disability (mental and physical including HIV and AIDS), medical condition (including cancer and genetic characteristics), genetic information, marital status, age, sex (which includes pregnancy, childbirth, breastfeeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, genetic information, and military and veteran status or any other applicable legally protected status. We will also provide reasonable accommodation to known physical or mental limitations of an otherwise qualified caregiver or applicant for employment, unless the accommodation would impose undue hardship on the operation of our business.

We are a community where all people, regardless of differences, are welcome, secure, and valued. We value respect, appreciation, collaboration, diversity, and a shared commitment to serving our communities. We expect that all workforce members in our community will act in ways which reflect a commitment to and accountability for, racial and social justice and equality in the workplace. As such, we will maintain a workplace free of discrimination and harassment based on any applicable legally protected status. We also expect that all workforce members will maintain a positive workplace free from any unacceptable conduct which creates an intimidating, hostile, or offensive work environment.

Requsition ID: 120644

Company: Providence Jobs

Job Category: Pharmacy

Job Function: Clinical Care

Job Schedule: Full time

Job Shift: Day

Career Track: Clinical Support

Department: 3307 PIPS IV SPOKANE WA

Address: WA Spokane Valley 15918 E Euclid Ave

Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.