Patient Service Representative

Patient Service Representative Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applicant with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate.

At Zippia, we went through over 33,685 Patient Service Representative resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

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Five Key Resume Tips For Landing A Patient Service Representative Job:

Relevant Experience
Make sure that the jobs, experience, and accolades that you do include are relevant to the position you’re applying for.
The Right Skills
This is a great time to run wild with those keywords found in the job description. If they’re looking for someone with Insurance Companies, be sure to list it as a skill.
Quantifiable Achievements
Achievements and awards relevant to the position speak louder than a high GPA, especially if you can quantify your achievement with a number.
Your Unique Qualities
Recruiters and hiring managers are looking at hundreds of resumes. Let yours stand out, and try not to sound too boring.
Strong Content
If you’ve had a lot of jobs, this shouldn’t necessarily be a list of all of them. This is a document designed to market you to a potential employer, so choose the strongest content.

How To Write A Patient Service Representative Resume

Contact Information
First things first — employers only spend about six seconds looking at resumes before they decide to keep them or throw them away, so you should definitely let them know whose it is.
Commute and relocation are things that employers take into consideration when sifting through candidates, so provide your current address in your resume header so that employers have an idea of where you are in relation to their office.
LinkedIn Profile
If you feel that a link to your social media profile could further your standing as a candidate, go ahead and include it. This doesn’t mean you should throw in a link to your hilarious Twitter profile, but instead provide your LinkedIn profile.
Professional Summary (Objective)
Career objective statements are one of the most overlooked pieces of otherwise stellar resumes. It’s not that every Patient Service Representative CV out there needs one — it’s just that the ones that really do need them typically never think to include them.
The goal of this section is simple: to summarize the resume in a few short sentences. Through your resume summary you enable employers to quickly learn whether you are a good match for the job. Here are a few things to keep in mind when writing a professional summary:
Keep it short: it should be 4 sentences max
Highlight your most impressive skills or achievements

Not sure which skills are really important?

3 Big Tips For Listing Skills On Your Resume
Make sure to only include your hard skills on your resume. In addition, include the most in-demand patient service representative skills. Below we have listed the top skills for a patient service representative : The more keywords your resume can “match,” the more likely it is that your resume will be selected for review by human eyes.
Top Skills for a Patient Service Representative
See All Patient Service Representative Skills
Here are a few key points of to keep in mind while writing your skills section:
Include between 6 to 12 skills
Make sure to only include hard skills
Highlight your most impressive skills or achievements
The work experience section of a resume is all about highlighting the achievements that an employer would want to see. Here are some examples from different Business Analysts

Example # 1

Dental Receptionist (Part-Time)

  • Handled all outgoing and incoming UPS and FedEx packages.
  • Experienced with Dentrix and Eaglesoft management software programs.
  • Cooperated with Medicare, Medicaid, and private insurance providers to resolve billing issues.
  • Answered phones on a multi-line phone system Scheduled client appointments for a 3-doctor practice using Cornerstone software.
  • Send mail using various carriers, USPS, FedEx, and UPS.

Example # 2

Patient Service Representative

  • Maintain patient records in several databases such as IDX, EPR, and EPIC & HIQA.
  • Schedule patients for radiological procedure (CT, MRI, FLUORO, etc.
  • Verify Medicare and Medicaid eligibility for patients who qualify.
  • Handled all patient and visitor concerns under direction of charge nurse.
  • Increased clinic flow by managing follow up schedules and radiology requests.

Example # 3

Registration Representative

  • Counseled self-pay patients on Medicaid guidelines and created payment arrangement schedules when necessary.
  • Verify all insurance for incoming appointments and make sure all patients with HMO insurance had a referral.
  • Verify and authorize Commercial, Medicare, Medicaid, Workmans Comp and Auto injury insurance.
  • Entered patient data into Meditech and NEHEN database
  • Front Desk check in and check out Scheduled appointments Medical Records Medical Assistant ICD-9 coding, Billing and posting charges

Example # 4

Patient Care Representative

  • Supported and complied with company confidentiality policy and HIPPA regulations
  • Enter data in computer system IDX/GPMS or Gerber Alley.
  • Operated under HIPAA and EMTALA guidelines.
  • Advised families regarding obtaining Medicaid insurance
  • Pre-screened patients for Medicaid, Hospital Care Assistance (Charity Care), Kidcare Program, and made referrals as necessary.

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We compared 33,685 sample patient service representative resumes with job offers and found that the average years of experience required for a patient service representative job required by employers is 1.0 years.
How much work experience do employers want to see?
The average patient service representative job listing asks for 1.0 years of work experience.
How much work experience does the average patient service representative candidate have?
The average patient service representative resume contains 5.0 years of work experience.
Write your work experience section in a way that embraces your patient service representative skills. Sounds easier said than done? Take a look at how other people have done it. Below are real examples from patient service representative resumes that people have included in their work experience section to demonstrate their knowledge of key skills:
As a patient service representative, you may be curious how your education stacks up against other applicants. As long as you have a bachelor's degree, you're in the majority. Our research showed that most Patient Service Representatives have a 4-year degree as the highest education level.
Based on our analysis of patient service representative resumes, the most common major for patient service representative candidates is Business, but other majors made their way in as well. Health Care Administration, Medical Assisting Services and Nursing were relatively common.
As shown above, the Education section can be very brief. However make sure to include the following:
The name of the school you attended
The year you attended
Your major
Your GPA
The level of education you attained

Patient Service Representative Salary

Did your resume land you an interview? Be prepared to talk salary.

How To Answer "What Are Your Salary Requirements"

When you are ready to send your resume to employers, it's important to be aware of the current market conditions for Patient Service Representatives. Salary can vary based on factors such as location, company, and industry. Check out our detailed salary information for Patient Service Representatives to learn more.

Average Employee Salary
Min 10%
Median 50%
Max 90%