Average Patient Service Representative Salary
$29,000 yearly
$14.16 hourly
Updated August 18, 2021
$24,000
10 %
$29,000
Median
$35,000
90 %
What Is The Average Patient Service Representative Salary?
The average patient service representative salary is $29,455 per year, or $14.16 per hour, in the United States. People on the lower end of that spectrum, the bottom 10% to be exact, make roughly $24,000 a year, while the top 10% makes $35,000. As most things go, location can be critical. California, Washington, North Dakota, Kansas, and Nevada provide the highest patient service representative salaries.
PercentileascdescAnnual SalaryascdescMonthly SalaryascdescHourly Rateascdesc
90th Percentile
$35,000
$2,917
$17
75th Percentile
$32,000
$2,667
$15
Average
$29,455
$2,455
$14
25th Percentile
$26,000
$2,167
$13
10th Percentile
$24,000
$2,000
$12

Average Patient Service Representative Salary By State

The darker areas on the map show where patient service representatives earn the highest salaries across all 50 states.

Average Salary

Patient Service Representative average salary by State

StateascdescAvg. salaryascdescHourly rateascdesc
Alabama
$26,178
$12.59
Alaska
$28,668
$13.78
Arizona
$28,153
$13.54
Arkansas
$26,791
$12.88
California
$33,924
$16.31
Colorado
$25,211
$12.12
Connecticut
$32,698
$15.72
Delaware
$30,950
$14.88
District of Columbia
$28,609
$13.75
Florida
$24,125
$11.60
Georgia
$25,972
$12.49
Hawaii
$26,054
$12.53
Idaho
$26,414
$12.70
Illinois
$29,258
$14.07
Indiana
$25,454
$12.24
Iowa
$28,329
$13.62
Kansas
$33,271
$16.00
Kentucky
$25,283
$12.16
Louisiana
$25,037
$12.04
Maine
$25,910
$12.46
Maryland
$29,442
$14.15
Massachusetts
$32,040
$15.40
Michigan
$27,610
$13.27
Minnesota
$31,716
$15.25
Mississippi
$27,689
$13.31
Missouri
$28,781
$13.84
Montana
$26,995
$12.98
Nebraska
$29,766
$14.31
Nevada
$32,884
$15.81
New Hampshire
$32,303
$15.53
New Jersey
$31,154
$14.98
New Mexico
$27,804
$13.37
New York
$28,870
$13.88
North Carolina
$30,724
$14.77
North Dakota
$33,524
$16.12
Ohio
$27,638
$13.29
Oklahoma
$27,916
$13.42
Oregon
$30,264
$14.55
Pennsylvania
$27,880
$13.40
Rhode Island
$29,846
$14.35
South Carolina
$25,751
$12.38
South Dakota
$27,276
$13.11
Tennessee
$26,829
$12.90
Texas
$27,008
$12.98
Utah
$25,302
$12.16
Vermont
$32,008
$15.39
Virginia
$29,193
$14.04
Washington
$33,647
$16.18
West Virginia
$25,600
$12.31
Wisconsin
$29,696
$14.28
Wyoming
$32,542
$15.65

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Highest Paying Cities For Patient Service Representative

0 selections
CityascdescAvg. salaryascdescHourly rateascdesc
San Francisco, CA
$34,838
$16.75
Seattle, WA
$33,910
$16.30
Boston, MA
$32,032
$15.40
Minneapolis, MN
$31,723
$15.25
Grants Pass, OR
$30,662
$14.74
Providence, RI
$29,862
$14.36

The largest raises come from changing jobs.

See what's out there.

Average Patient Service Representative Salary Over Time

Compare salaries for individual cities or states with the national average.

Location
    YearascdescAvg. salaryascdescHourly rateascdesc% Changeascdesc
    2021
    $29,500
    $14.16
    +2.5%
    2020
    $28,700
    $13.80
    +1.8%
    2019
    $28,200
    $13.55
    +1.8%
    2018
    $27,700
    $13.31
    +1.6%
    2017
    $27,200
    $13.09
    +1.1%

    Average JOB Salary by Field

    Patient Liaison

    Avg. salary: $28,864

    Patient Liaisons are intermediaries addressing concerns on behalf of patients and families working in tandem with the hospital administrator. They are responsible for gathering data regarding patient care issues and inquiries, assessing patient well-being, suggesting improvements, and interpreting hospital service, policies, and procedures to patients and families. Patient Liaisons also work to educate health care professionals in humanizing the hospital experience for patients. They work in a hospital, clinic, nursing home, or programs related to public health.
    80,505 Patient Liaison Jobs
    Patient Registrar

    Avg. salary: $28,789

    A patient registrar is responsible for receiving patients in a hospital or other health care institutions, verifying their information, and leading them to the appropriate facility for their health care needs. Patient registrars manage the hospital's database, updating patients' information, confirming insurance details, taking calls, responding to patients' inquiries and concerns, scheduling appointments, and performing related administrative and clerical tasks as needed. A patient registrar must have excellent communication and organizational skills to provide the best quality care services to the patients.
    80,542 Patient Registrar Jobs
    Patient Coordinator

    Avg. salary: $35,397

    A patient coordinator functions as the primary point of contact between health care professionals and patients in a medical facility. They mostly perform administrative tasks such as greeting visitors, answering calls, responding to inquiries, managing schedules, arranging appointments, processing payments, gathering information, and keeping records. Moreover, they assist in filling out forms, escorting patients to different rooms or offices, and setting treatment plans. Most importantly, they discuss and share necessary information with patients and families regarding medications, procedures, and proceeding care according to a physician's assessment.
    103,183 Patient Coordinator Jobs
    Patient Advocate

    Avg. salary: $34,010

    A patient advocate is responsible for supporting the patients with the medical processes in a healthcare institution, assisting them with insurance claims and medical billing disputes, verifying treatment procedures, and conducting referrals to medical professionals based on the patient's needs. Patient advocates facilitate a payment plan for the patients, discussing this plan to the financial department of the facility. They also address the patients' inquiries and concerns, as well as their complaints with hospital operations, immediately raising these issues to higher management.
    80,904 Patient Advocate Jobs
    Account Management Representative

    Avg. salary: $38,561

    An account management representative is in charge of overseeing client accounts, ensuring everything runs smoothly and efficiently. They may work directly with clients to answer inquiries, identify their needs, provide advice, and resolve any issues or concerns. An account management representative may also perform research and analysis to identify new business and client opportunities, generate leads, offer products and services, and develop account management and sales strategies. Moreover, they must maintain an active communication line with staff while enforcing the company's policies and regulations.
    183,156 Account Management Representative Jobs
    Billing Representative

    Avg. salary: $33,340

    A billing representative assists with the overall operations of the organization's billing department. Billing representatives post payments timely on the database, update account statements, generate financial reports, release invoices, and resolve account discrepancies. They also perform client accounts reconciliation as needed, monitor account receivables, review overdated balance, and notify clients of payment updates to ensure accurate and timely billing. A billing representative must have strong analytical and communication skills to manage clients' accounts, as well as comprehensive knowledge on the accounting industry to explain the payment terms and policies of an organization to a client.
    74,818 Billing Representative Jobs

    Patient Service Representative Salaries By Years Of Experience

    The salary for a patient service representative can vary depending on the years of experience that a person has, from entry level to senior level. Data on how experience level affects total compensation is provided by the Bureau of Labor Statistics (BLS) as part of their National Compensation Survey, which is based on factors such as knowledge, complexity, contacts, and environment.

    Which Companies Pay Patient Service Representatives The Most?

    To earn a high income as a patient service representative, working for Washington State Employees Credit Union or Kelly Services might be your best bet, as they are the highest paying companies in this field. In addition, companies like The University of Iowa and Good Shepherd Services report highly competitive wages for patient service representatives.
    Company

    Recently Added Patient Service Representative Salaries

    Location
    CompanyascdescJobascdescLocationascdescDate AddedascdescSalaryascdesc
    Trinity Health
    Clinic Patient Service REP-Internal Medicine, Neurology, and Pulmonology--Days
    Clinic Patient Service REP-Internal Medicine, Neurology, and Pulmonology--Days
    Mason City, IA
    08/31/2021
    $31,305
    08/31/2021
    Lifelong Medical Care
    Patient Services Representative
    Patient Services Representative
    Berkeley, CA
    08/31/2021
    $37,566
    08/31/2021
    Alfasigma USA
    Patient Service Representative
    Patient Service Representative
    Covington, LA
    08/31/2021
    $25,044
    08/31/2021
    Centura Health
    Patient Service Representative
    Patient Service Representative
    Denver, CO
    08/28/2021
    $32,975
    08/28/2021
    Randstad Us
    Patient Service Representative
    Patient Service Representative
    Baltimore, MD
    08/28/2021
    $35,479
    08/28/2021
    Bastyr University
    Patient Services Representative I
    Patient Services Representative I
    Kenmore, WA
    08/28/2021
    $36,523
    08/28/2021
    Midwest Orthopaedic Consultants
    Patient Service Representative
    Patient Service Representative
    Orland Park, IL
    08/27/2021
    $29,218
    08/27/2021
    Des Moines University
    Patient Services Representative
    Patient Services Representative
    Des Moines, IA
    08/27/2021
    $43,013
    08/27/2021
    Mercy Medical Center Clinton
    Clinic Patient Service REP-Internal Medicine, Neurology, and Pulmonology--Days
    Clinic Patient Service REP-Internal Medicine, Neurology, and Pulmonology--Days
    Iowa City, IA
    08/27/2021
    $31,305
    08/27/2021
    Health Advocates Network, Inc.
    Patient Services Representative-Evening Shift (25784)
    Patient Services Representative-Evening Shift (25784)
    Ione, WA
    08/26/2021
    $52,175
    08/26/2021

    Average Patient Service Representative Salary by Demographic

    Patient Service Representative Gender Pay Gap

    male-income
    Male Income
    $30,184
    female-income
    Female Income
    $29,857
    Median Patient Service Representative Income by Race
    Asian patient service representatives have the highest average salary compared to other ethnicities. Black or african american patient service representatives have the lowest average salary at $29,749.
    $31,000
    $30,000
    $29,000
    Unknown
    White
    Black or African American
    Asian
    Hispanic or Latino
    Ethnicityascdesc
    Salaryascdesc
    Unknown$29,933
    White$30,036
    Black or African American$29,749
    Asian$30,435
    Hispanic or Latino$29,949
    Average Patient Service Representative Salary by Education Level
    Patient service representatives with a Masters degree earn more than those without, at $33,183 annually. With a Bachelors degree, patient service representatives earn a median annual income of $32,062 compared to $30,405 for patient service representatives with an Associate degree.
    $34,000
    $33,000
    $32,000
    $31,000
    $30,000
    $29,000
    High School Diploma or Less
    Master's Degree
    Bachelor's Degree
    Some College/ Associate Degree
    Educationascdesc
    Salaryascdesc
    High School Diploma or Less$29,857
    Master's Degree$33,183
    Bachelor's Degree$32,062
    Some College/ Associate Degree$30,405