Job outlook for patient service representatives in the United States

Patient service representative job growth summary. After extensive research, interviews, and analysis, Zippia's data science team found that:

The projected patient service representative job growth rate is -4% from 2018-2028.
About -105,300 new jobs for patient service representatives are projected over the next decade.
Patient service representative salaries have increased 11% for patient service representatives in the last 5 years.
There are over 159,518 patient service representatives currently employed in the United States.
There are 165,920 active patient service representative job openings in the US.
The average patient service representative salary is $32,476.

Are patient service representative jobs in demand?

No, patient service representative jobs are not in demand. Patient service representative demand is projected to decline -4% from 2018 to 2028.

Patient Service Representative job and salary trends over time

Compare the number of patient service representative jobs and the average patient service representative salary over time.

Patient Service Representative jobs over time

Patient Service Representative job growth rate over time

Year	# Of Jobs	% Of Population
2021	159,518	0.05%
2020	162,114	0.05%
2019	167,123	0.05%
2018	164,391	0.05%
2017	158,472	0.05%

Average patient service representative salary over time

Patient Service Representative salary by year

Year	Avg. Salary	Hourly Rate	% Change
2025	$32,476	$15.61	+3.2%
2024	$31,460	$15.13	+2.8%
2023	$30,590	$14.71	+2.6%
2022	$29,811	$14.33	+1.8%
2021	$29,276	$14.08	+1.8%

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Patient Service Representative jobs by state

The map below shows you the number of patient service representative job openings in each state. The darker areas on the map show where patient service representatives earn the highest salaries across all 50 states.

Average Salary: Job Openings:

Most common states for patient service representatives

Rank	State	Population	# of Jobs	Employment/ 1000ppl
1	Maine	1,335,907	688	52%
2	New Hampshire	1,342,795	661	49%
3	North Dakota	755,393	294	39%
4	Massachusetts	6,859,819	2,437	36%
5	Indiana	6,666,818	2,427	36%
6	Minnesota	5,576,606	1,954	35%
7	Arizona	7,016,270	2,396	34%
8	Iowa	3,145,711	1,049	33%
9	Montana	1,050,493	340	32%
10	New Mexico	2,088,070	648	31%
11	Florida	20,984,400	6,282	30%
12	Missouri	6,113,532	1,805	30%
13	Delaware	961,939	285	30%
14	Alaska	739,795	219	30%
15	Ohio	11,658,609	3,415	29%
16	North Carolina	10,273,419	2,949	29%
17	South Dakota	869,666	256	29%
18	Illinois	12,802,023	3,550	28%
19	Colorado	5,607,154	1,550	28%
20	Kentucky	4,454,189	1,261	28%

Most common cities for patient service representatives

Rank	City	# of Jobs	Employment/ 1000ppl	Avg. Salary
1	Bangor	21	66%	$30,109
2	Lewiston	23	64%	$30,320
3	Urbana	17	40%	$32,662
4	Portland	24	36%	$30,412
5	Jonesboro	24	32%	$32,057
6	Grand Rapids	34	17%	$31,837
7	Urban Honolulu	38	11%	$33,243
8	Springfield	14	9%	$35,901
9	Buffalo	16	6%	$36,398
10	Aurora	15	4%	$33,185
11	Boston	18	3%	$35,779
12	San Diego	23	2%	$35,381
13	Oklahoma City	13	2%	$28,452
14	Los Angeles	40	1%	$35,564
15	Austin	14	1%	$31,802
16	Houston	14	1%	$31,634
17	Philadelphia	13	1%	$32,655
18	New York	16	0%	$36,468

Patient Service Representative job outlook: Expert opinions

We spoke to patient service representative professors and experts from several universities and companies to get their opinions on where the patient service representative job market for recent graduates is heading and how young graduates entering the patient service representative industry can be adequately prepared. Here are their thoughts.

Our panel of patient service representative experts

Robert Geraci Ph.D.

Manhattan College

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Robert Geraci Ph.D.

Professor and Chair

Manhattan College

Department of Religious Studies

Website

What are the biggest trends we'll see in the Patient Service Representative job market given the pandemic?

Robert Geraci Ph.D.: Two critical things happened in 2020 that will bring changes to the job market: the COVID-19 pandemic and the social justice movements, particularly the Black Lives Matter movement. In the aftermath of COVID-19, I expect we'll see considerable demand for health service professionals as people look to cope with difficulties imposed by isolation. In addition, we'll see shifts in how and where people work--many will be able to remain at home and this will create a shifting landscape of job descriptions and opportunities. Many employees will want to go back to the social experience of working together, but others will prefer the flexibility of working from home.

The impact of Black Lives Matter and other social justice movements will create more interest in the development of products (especially, but not exclusively, in entertainment) that are available to and interesting for a wider swath of society. There will also be growth in business consulting efforts to improve corporate culture. Religious Studies graduates will be particularly well-positioned for such jobs, based on the cross-cultural perspectives gleaned from study in the field.

Patient Service Representative Jobs

Updated February 20, 2021

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