Patient service representative jobs in Kennewick, WA - 102 jobs

ABOUT US In 1981, fueled by the desire to provide quality, accessible healthcare to migrant and farm workers in their community, five visionary women laid the foundation of what would later become Tri-Cities Community Health (TCCH). As a Federally Qualified Health Center (FQHC), TCCH stands tall in the community, boasting six clinical sites strategically positioned to provide comprehensive primary care services to the underserved populations of Pasco, Kennewick, Richland, and the neighboring cities. Serving as the trusted medical home for our patients, TCCH offers a wide range of services - from dental care, optometry, and pharmacy needs to behavioral health and endocrinology. Our spectrum of services is continually expanding as our community grows. Our excellent care extends beyond the walls of our clinics, seamlessly connecting patients to vital social services like WIC and Maternal Support Services. And for those facing logistical barriers, we go the extra mile, ensuring access to prescribed medication by delivering directly to their doorstep. Everything we do reflects our core values of Quality, Respect, and Service. OPPORTUNITY TCCH is growing and actively recruiting Patient Services Specialists (PSS) to join our Care Teams across all our care sites. We are seeking passionate, driven individuals who align with our values of Quality, Respect, and Service, and are eager to make a meaningful impact on the well-being of our patients. Under the direct supervision of the Site Manager, the PSS provides exceptional customer service to all patients, customers, clients, coworkers, and staff. With a smile, the PSS acknowledges and greets every site visitor entering our clinics. PSS staff cover all sites and service lines under the Unified Customer Service Department Manager. PSS staff are required to meet front desk metrics that include full patient registration, eligibility verification, insurance card scanning, email reviewing, and documenting time of service collection. PSS is responsible for accurately collecting all UDS data, family size, and household income for our clients. When creating claims, PSS ensures patient eligibility and proper insurance policy selections while managing daily completion of miscellaneously assigned departmental tasks. All responsibilities will take place while working closely with providers and care teams to ensure patient care is thoroughly achieved. FUNCTIONS * Complete all registrations in a professional, accurate, and customer-oriented manner * Obtains information from patients' health insurance or managed care identification card * Understand and consistently demonstrate daily compliance to standardized practices and procedures in all areas of collecting, handling, and storage of cash funds tills. * Answer all incoming calls appropriately, as evidenced by the Manager's observation * Respond to calls from patients, physicians, physicians' office staff, and peers, and uses good judgement to determine the urgency of the situation * Answer, screen, prioritize, and redirect calls for the appropriate department * Answer questions, handle routine matters, and take messages * Schedule all appointments for patients on the scheduling system and work with the manager to meet scheduling goals * Process requests for medical records from physicians, attorneys, legal agencies, insurance companies, governmental agencies, hospitals, Mass Pro, audits, and former/current patients * Review and processes record requests to determine presence and accurate completion of authorization for release of information; Contact patient, physician, or other appropriate party to secure absent/inappropriate authorization * Receive and forward faxed requests for medical information from various agencies * Process medical records requests and verify their identification and authorization * Always maintain media in all printers, which may require lifting or carrying cases of media * Have knowledge of or be quick to learn all software and hardware computerized equipment * Maintain strict confidentiality of all patient information and documentation * Demonstrate respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment * Work on a team toward surpassing departmental goals and objectives across multiple departments and facilities * Attend all required safety training programs and describe responsibilities related to general safety, department/service safety, and specific job-related hazards * Follow the organization's exposure control plans and bloodborne and airborne pathogens protocol * Carry out all other duties as assigned SCHEDULE / LOCATION * Monday to Friday, Monday to Friday, varying hours between 6:30am - 6:30pm * Float between Pasco, Kennewick, and Richland clinic sites WAGE / STATUS * $18.81-$21.18/hour; up to $24.33/hour * This is a Union / Bargaining Unit position, non-exempt BENEFITS AND WELL-BEING * A flexible schedule for creating a healthy work-life balance * Competitive pay for highly qualified individuals (you!) * Benefits package including medical, dental, vision, life, disability, retirement with employer match, and paid sick/vacation time * Conveniently located within a 3-4 hour drive to major metropolitan areas such as Seattle, Portland, Spokane, and Coeur d'Alene * Conveniently located between major outdoor recreational hubs such as Mount Rainier National Park, White Pass/Bluewood/Schweitzer Ski Resorts, Snoqualmie/Palouse/Multnomah Falls, wine country, and more! WHY TCCH? At Tri-Cities Community Health, we are dedicated to making a lasting impact on the lives of others while keeping pace with our rapidly growing community. Enjoy flexible scheduling, excellent benefits, and a fulfilling work-life balance that allows you to embrace the 300 days of sunshine the Tri-Cities has to offer! As a healthcare professional with TCCH, you'll be a part of a collaborative team focused on providing comprehensive care to the underserved and underinsured populations of our community - creating meaningful, generational change. Requirements * Minimum high school diploma or GED * Minimum three (3) years of experience in general medical, dental, BHS, or specialized medical setting preferred * Strong organizational skills to manage multiple responsibilities simultaneously across multiple departments and facilities * Completion of yearly competency trainings on customer service, UDS data, migrant and seasonal worker populations, insurance, and sliding fees programs * Proficient in English and another language (Spanish, Russian, Mandarin, or other) preferred

Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large, Stable Employer * Fast Career Opportunities * Work With Fun, Motivated People * Task Variety * Paid Comprehensive Training * 401K With a Competitive Company Match * Flexible Spending/Health Savings Accounts * Tuition Reimbursement Your key responsibilities: You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! You are good at: * Selling products to customers * Providing excellent customer care * Communication and friendly conversation * Performing at a quick pace while having fun * Working as part of a team to accomplish daily goals * Coming up with great ideas to solve problems * Thinking quickly and offering suggestions Great if you have: * Retail and customer service experience * Sales associate or cashiering experience * High school diploma or equivalent * Motivation to advance in your career! * Willingness to learn and have fun! Physical Requirements: * Ability to stand and/or walk for up to 8 hours * Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift * Occasionally lift and/or carry up to 60 pounds from ground to waist level * Push/pull with arms up to a force of 20 pounds * Bend at the waist with some twisting up to one hour a shift * Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Hiring Range: $16.66 to $16.66 Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish

A Senior Patient Care Coordinator is responsible for the overall coordination of seamless care for patients. This position balances a complex daily workload, with multiple conflicting priorities, while providing superior customer service. A Senior PCC will perform all duties in a manner which promotes team concept and reflects the mission and values of the facility. Providence caregivers are not simply valued - they're invaluable. Join our team at Kadlec Regional Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: 2 years - Experience in a Patient Care Coordinator or customer service type role. 1 year - Patient Care Coordinator type role within Providence or 2 years external administrative medical office type role. Complete ministry required education and champion/development areas. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of providing safe, compassionate care.

The ideal candidate for this position is a compassionate, organized advocate for veterans who combines strong relationship-building skills with hands-on case management experience to help veterans overcome barriers to employment. They are comfortable partnering with federal and community agencies, developing employer connections, and guiding veterans through career plans that lead to stable, good-paying jobs with benefits. This role will directly influence veterans' ability to secure meaningful employment and stable careers by connecting them to resources, employers, and training that remove barriers to long-term success. This position is a chance to serve those who served, while working with a broad network of partners to create measurable employment outcomes. This role is located at 815 N Kellogg St, Suite D in Kennewick, WA and requires in-person attendance reporting to the WorkSource Columbia Basin office. Intermittent telework may be possible after a probationary period. This role also involves regular travel to conduct community outreach activities. The Consolidated Veteran Services Representative (CVSR) connects job-ready veterans, veterans with employment barriers, and eligible spouses to employment, training, and support services through WorkSource and community partners. You will provide intensive, customer-centered case management, coordinate with the VA Vocational Rehabilitation Program and other partners, conduct community outreach, and develop employer relationships that lead to career pathways and on-the-job training opportunities for veterans. Some of your duties may include: * Develop and maintain partnerships with businesses, federal contractors, WorkSource teams, VA programs, apprenticeship sponsors, Veteran Service Organizations, educational institutions, and other community partners; represent WorkSource at events and meetings; proactively promote veteran hiring and employment needs. * Advocate for Priority of Service for veterans across internal programs (WIOA, Trade Adjustment Assistance) and train staff partners on Priority of Service requirements. * Job development and employer engagement: identify employer workforce needs, conduct business needs assessments, contact potential employers, develop and monitor on-the-job training or apprenticeship agreements, and refer qualified veterans to job openings. * Individual intake and customer-centered planning: conduct interviews and assessments to determine veterans' interests, skills, barriers, and service options; develop Individual Employment Service Plans and Reemployment Services Summaries in accordance with Title 38. * Intensive case management for veterans with barriers using the DVOP model: perform detailed assessments, set short- and long-term goals, coordinate referrals to training and supportive services, administer and interpret skills and aptitude assessments, and guide veterans through training and credentialing. * Deliver orientations, workshops, hiring events, and job fairs: design themes and marketing, coordinate logistics, recruit employers, and facilitate veteran-focused events that connect job seekers to opportunities. * Manage employer-veteran matching and referrals: screen resumes and applications, arrange employer interviews and appointments, follow up with employers, and support placement and retention activities. * Records and data management: maintain timely and accurate case notes, service plans, IPPs, staff expenditures, and exit outcomes; enter and update information in required data systems (WIT and other systems). * Ongoing communication and responsiveness: provide timely customer service by phone, email, and in person; respond to partner requests and coordinate services across agencies. * Caseload contact standards: maintain regular contact with VR&E and DVOP customers (at least once every 14 days), document touch points, and ensure caseload documentation meets program requirements. To request a detailed position description, click here. Required: Option 1: One (1) year experience as a WorkSource Specialist 4 or equivalent class within the Employment Security Department, or another state's Employment Security agency OR Option 2: A Bachelor's degree AND four (4) years of relevant experience in workforce development, social or human resource services, public relations, or public contact work, such as: unemployment insurance, social services, human resource services, education, public relations, benefits programs, insurance claims, law enforcement and banking OR a combination of education and/or relevant experience, which includes one year experience as a designated lead worker. OR Option 3: A combination of education and/or relevant experience totaling eight (8) years. Education to Experience Equivalences: Associate Degree = 2 years | Bachelor Degree = 4 years | Masters* or Higher = 5 years * A Master's degree or above will substitute for one (1) year of work experience. Required equity competencies: * The ability to take action to learn and grow. * The ability to take action to meet the needs of others. Core Competencies: * Veteran Employment Advocacy Expertise: Ability to promote veteran hiring initiatives. * Employer Outreach Skills: Proficiency in engaging businesses to support workforce programs * Performance Evaluation Skills: Proficiency in tracking service effectiveness. * Conflict Resolution Skills: Proficiency in resolving customer concerns. * Workforce Service Facilitation Expertise: Ability to match job seekers with employment programs. * Referral Coordination Skills: Proficiency in directing job seekers to appropriate training opportunities. * Employer Outreach and Business Needs Assessment Expertise: Ability to connect job seekers with employment opportunities. * Public Engagement and Outreach Expertise: Ability to represent workforce programs in the community. Desirable/Preferred Education, Experience or Certifications * Selective preference will be accorded to Veterans with first priority given to qualified service-connected disabled Veterans, second to qualified eligible Veterans, and third given to qualified eligible persons as defined by Title 38, USC, Section 4101(5). * To receive selective veteran preference, please attach your U.S. Dept. of Veterans Affairs - 'Civil Service Preference Letter', DD214 or equivalent document along with your resume and cover letter. Additional Requirement of Employment: * Must be able to pass an Unemployment Insurance (UI) Claim & Benefit Information Review. Please submit only the required documents as noted below and ensure all Personal Identifying Information (PII) such as Social Security numbers etc. are edited out of your materials for privacy. Additionally, we ask that you not include photographs or external links within your documents. Any documents uploaded through this platform will be securely transmitted electronically to support application review. Please submit your Cover Letter, Resume, and military documentation as outlined above (if applicable) with your Online Application through the "Add Attachments" field. A resume will not substitute for the "work experience" section of the application or vice versa. Applications with blank fields, or supplemental question responses with comments such as "see attachments" may be considered incomplete. Our agency's mission and values drive every decision that we make, determine how we interact with others and are at the core of who we are. We value Access, Love, Belonging, Equity, and Stewardship. We understand that a work environment that respects your work/life balance is key; that's why many of our positions are eligible for flexible work schedules and teleworking opportunities. Through support, value, and trust, our employees are empowered to grow and develop into their best self. Opportunity for All We strive to create a working environment that includes and respects cultural, ethnic, racial, religious, sexual orientation, and gender identity diversity. Women, racial and ethnic minorities, people with disabilities, people over 40 years of age, people with religious beliefs, veterans or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. The Employment Security Department is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. If you are a person needing assistance in the application process, if you need this job announcement in an alternate format, or if you have general questions about this opportunity, please contact Katie Swanson via email or at *************, or the Talent Acquisition Team, or Washington Relay Service 711 prior to the recruitment closing. If you are having technical difficulties creating, accessing, or completing your application, please contact ********************** or ************** or toll free **************, Washington Relay This Organization Participates in E-Verify

Job Type: PRN * ONLY AS NEEDED * Wage Range: $17.66 - $25.10 Reports to: Office Manager The Referral Coordinator facilitates the patient referral process and obtains appropriate pre-certifications as requested by the provider(s). Responsibilities and Duties Processes all insurance referrals and/or pre-certifications. Facilitates patient appointments with specialists, imaging, rehabilitation services, physical therapy and any/all other facilities the provider recommends for patient care. Serves as a referral resource for patients, clinical and front office personnel should a patient call or be present within the office. Handles information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests. Performs administrative or clerical duties as assigned, including filing, reception, scheduling, data entry, and patient registration. Greets visitors and communicates with patients and providers. Performs other duties as assigned Minimum Qualifications High school diploma or equivalent - Required Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. BLS certification from the American Heart Association (AHA) or American Red Cross (ARC) 2 years Medical Office experience Preferred Experience with Medical Referrals Preferred Why Choose Us: · Health (Medical, Dental, Vision) and 401K Benefits for full-time employees · Competitive Paid Time Off · Employee Assistance Program - mental, physical, and financial wellness assistance · Tuition Reimbursement/Assistance for qualified applicants · Professional Development and Growth Opportunities · And much more… Employer DescriptionLifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country. Organization DescriptionWe employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve. Who We Are: People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Trios Health, anchored by Trios Southridge Hospital, offers a lifetime of care across a broad spectrum of healthcare specialties and services. In fact, we've built what has become one of Eastern Washington's largest multi-specialty medical groups. Where We Are: Positioned in the heart of Washington wine and agriculture country, the Tri-Cities area is known for a plethora of sunshine and four predominantly mild seasons. The three major rivers, multiple nearby mountain ranges, and beautiful sun-soaked valleys offer endless natural beauty and year-round outdoor recreational opportunities. EEOC Statement: Trios Health is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local laws.

A Senior Patient Care Coordinator is responsible for the overall coordination of seamless care for patients. This position balances a complex daily workload, with multiple conflicting priorities, while providing superior customer service. A Senior PCC will perform all duties in a manner which promotes team concept and reflects the mission and values of the facility. Providence caregivers are not simply valued - they're invaluable. Join our team at Kadlec Regional Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: + 2 years - Experience in a Patient Care Coordinator or customer service type role. + 1 year - Patient Care Coordinator type role within Providence or 2 years external administrative medical office type role. + Complete ministry required education and champion/development areas. Why Join Providence ? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of providing safe, compassionate care. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. About the Team Located in sunny Tri-Cities, Washington, Kadlec is the largest non-profit healthcare provider in the region, offering primary and specialty care to patients in the Tri-Cities and surrounding region. Kadlec is the premier choice for customer service excellence, providing compassionate healthcare by combining cutting-edge technology and innovation with evidence-based, patient-focused care. Kadlec is the home to a growing open-heart surgery and interventional cardiology program, the region's only level III Neonatal Intensive Care Unit, a world-class all digital outpatient imaging center as well as a number of other innovative services and programs. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. For any concerns with this posting relating to the posting requirements in RCW 49.58.110(1), please click here where you can access an email link to submit your concern. Requsition ID: 408825 Company: Kadlec Jobs Job Category: Patient Access Job Function: Revenue Cycle Job Schedule: Full time Job Shift: Day Career Track: Admin Support Department: 3010 RHEUMATOLOGY Address: WA Kennewick 6710 W Okanogan Pl Work Location: Kadlec Rheumatology-Kennewick Workplace Type: On-site Pay Range: $22.20 - $33.97 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Job DescriptionBenefits: Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Vision insurance 401(k) Bonus based on performance Training & development ROLE DESCRIPTION: Join the #1 agency team in Eastern Washington as a bi-lingual (Spanish/English) full-time Customer Service Representative - State Farm Agent Team Member with Scott Smith - State Farm Agent. You will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Fluent in Spanish and English. Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Job DescriptionBenefits: Bonus based on performance Company parties Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Rep with Adela Valencia State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. Assist the sales team with their service work QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Bi-lingual Spanish is a must

Become Part of Our Team As an industry leader Balfour Beatty offers employees a comprehensive benefits package with competitive salaries and more including: * Medical, Dental, Vision and Life Insurance * Health Savings Account * 401(k) with company match * Flexible Spending Accounts (Dependent & Medical Reimbursement) * Vacation Time * Sick Time * Holidays * Paid Volunteer time * Tuition Assistance * Employee Referral Bonus Summary Balfour Beatty Construction is looking for a Scheduler to develop, manage, and analyze project schedules for our construction portfolio. This role is crucial for ensuring projects are completed on time by accurately tracking progress and identifying potential delays. Core Responsibilities * Schedule Management: Create, maintain, and update detailed Critical Path Method (CPM) schedules using Primavera P6 or MS Project. * Progress Monitoring: Track actual progress against the baseline, perform variance analysis, and identify risks to the critical path. * Risk Mitigation: Develop and propose recovery schedules and mitigation strategies to address delays. * Reporting: Prepare and distribute regular reports, including progress summaries and look-ahead schedules, to the project team and stakeholders. * Coordination: Facilitate schedule review meetings and integrate subcontractor schedules into the master plan. Minimum Qualifications * Experience: 3+ years in construction scheduling (commercial, industrial, or large-scale projects). * Software: Expert proficiency in Primavera P6 is required. * Knowledge: Strong understanding of construction sequencing and CPM scheduling principles. * Education: Bachelor's degree in Construction Management, Engineering, or relevant field (or equivalent experience). About us Balfour Beatty US is an industry-leading provider of general contracting, at-risk construction management and design-build services for public and private sector clients across the nation. Performing heavy civil and vertical construction, our teams build the unique structures and infrastructure that play an important role in how people live, work, learn and play in our communities. Our teammates have an instinctive passion for innovating that is fueled by a relentless curiosity, a drive to employ lean practices and processes and the determination to find a better way. Through Zero Harm, we are challenging the construction industry's assumptions about safety. We believe that no level of harm should come to anyone as a result of our business. Consistently ranked among the nation's largest building contractors by Engineering News-Record, our US business is a subsidiary of London-based Balfour Beatty plc (LSE: BBY). Balfour Beatty is an equal opportunity employer that recognizes the value of a diverse workforce. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by federal, state or local law. Accessibility: If you need an accommodation as part of the employment process, please contact Human Resources at: Phone: ************** Email:

Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic information. Patient Access representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Others may be assigned. * Greeting patients following Conifer Standards of Care, provides world-class customer service, completes full patient registration at date of service, adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services. May also assist with scheduling diagnostic procedures (enters data in scheduling system, provide customer with appointment instructions, other tasks as needed). * Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures. * Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. May also assist with scheduling and coordinating post discharge care for patients. KNOWLEDGE, SKILLS, ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Minimum typing skills of 35 wpm * Demonstrated working knowledge of PC/CRT/printer * Knowledge of function and relationships within a hospital environment preferred * Customer service skills and experience * Ability to work in a fast-paced environment * Ability to receive and express detailed information through oral and written communications * Understanding of Third-Party Payor requirements preferred * Understanding of Compliance standards preferred * Must be able to perform essential job duties in at least two Patient Access service areas including Emergency Department. * Uses proper negotiation techniques to professionally collect money owed by our Patients/Guarantors. * Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy. * Must be able to appropriately interpret physician orders, medical terminology and insurance cards while maintaining Conifer Standards of Care. Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings. EDUCATION / EXPERIENCE Include minimum education, technical training, and/or experience preferred to perform the job. * High School Diploma or GED required. * 0 - 1 year in a Customer Service role. * 0 - 1 year administrative experience in medical facility, health insurance, or related area preferred * Some college coursework is preferred PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Must be able to sit at computer terminal for extended periods of time. * Occasionally lift/carry items weighing up to 25 lbs. * Frequent prolonged standing, sitting, and walking. * Occasionally push a wheelchair to assist patients with mobility problems. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Hospital administration * Can work in patient care locations which include potential exposure to life-threatening patient conditions. OTHER * Must be available to work hours and days as needed based on departmental/system demands. * Resolves Physician's office and Patient issues. May experience extreme patient volumes and uncooperative Patients. As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step! Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in the E-Verify program. Follow the link below for additional information. E-Verify: ***************************** The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations. **********

Job DescriptionBenefits: Simple IRA Hiring bonus Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with V. Krinitsyn - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Bilingual Spanish (required)

Job Type: PRN * ONLY AS NEEDED * Wage Range: $17.66 - $25.10 Reports to: Office Manager The Referral Coordinator facilitates the patient referral process and obtains appropriate pre-certifications as requested by the provider(s). * Processes all insurance referrals and/or pre-certifications. * Facilitates patient appointments with specialists, imaging, rehabilitation services, physical therapy and any/all other facilities the provider recommends for patient care. * Serves as a referral resource for patients, clinical and front office personnel should a patient call or be present within the office. * Handles information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests. * Performs administrative or clerical duties as assigned, including filing, reception, scheduling, data entry, and patient registration. * Greets visitors and communicates with patients and providers. * Performs other duties as assigned Minimum Qualifications * High school diploma or equivalent - Required * Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. * BLS certification from the American Heart Association (AHA) or American Red Cross (ARC) * 2 years Medical Office experience Preferred * Experience with Medical Referrals Preferred Why Choose Us: * Health (Medical, Dental, Vision) and 401K Benefits for full-time employees * Competitive Paid Time Off * Employee Assistance Program - mental, physical, and financial wellness assistance * Tuition Reimbursement/Assistance for qualified applicants * Professional Development and Growth Opportunities * And much more… Employer Description Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country. Organization Description We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve. Who We Are: People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Trios Health, anchored by Trios Southridge Hospital, offers a lifetime of care across a broad spectrum of healthcare specialties and services. In fact, we've built what has become one of Eastern Washington's largest multi-specialty medical groups. Where We Are: Positioned in the heart of Washington wine and agriculture country, the Tri-Cities area is known for a plethora of sunshine and four predominantly mild seasons. The three major rivers, multiple nearby mountain ranges, and beautiful sun-soaked valleys offer endless natural beauty and year-round outdoor recreational opportunities. EEOC Statement: Trios Health is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local laws.

The LPN Unit Care Coordinator is responsible for supervising, implementing, coordinating, and managing patient care through interpersonal contact with patients, families, nursing staff, and others on his/her respective unit in accordance with all applicable laws, regulations, and Life Care standards. Education, Experience, and Licensure Requirements * Attended an accredited LPN program * Currently licensed/registered in applicable State. Must maintain an active Licensed Practical/Vocational Nurse (LPN/LVN) license in good standing throughout employment. * One (1) year geriatric nursing experience preferred * CPR certification upon hire or obtain during orientation. CPR certification must remain current during employment. Specific Job Requirements * Advanced knowledge in field of practice * Make independent decisions when circumstances warrant such action * Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility * Implement and interpret the programs, goals, objectives, policies, and procedures of the department * Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation * Maintains professional working relationships with all associates, vendors, etc. * Maintains confidentiality of all proprietary and/or confidential information * Understand and follow company policies including harassment and compliance procedures * Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training Essential Functions * Effectively direct the daily functions of unit nurses and CNAs to provide leadership on the floor * Chart appropriately, accurately, and in a timely manner * Provide, manage, and coordinate patient care and services through interpersonal contact which allows patients to attain or maintain the highest practicable physical, mental, and psychosocial well being * Accurately prepare and administer medication as ordered by a physician * Respond in a leadership capacity to emergency situations related to patient and staff safety * Coordinate patient care plans and services with RN * Exhibit excellent customer service and a positive attitude towards patients * Assist in the evacuation of patients * Demonstrate dependable, regular attendance * Concentrate and use reasoning skills and good judgment * Communicate and function productively on an interdisciplinary team * Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours * Read, write, speak, and understand the English language An Equal Opportunity Employer

Job DescriptionBenefits: License Reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development *Seeking Bilingual Spanish Applicants* ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Craig Griffiths - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Bilingual Spanish Preferred.

Job DescriptionBenefits: Simple IRA Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Rhonda Urich - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Bilingual Spanish preferred.

The LPN Unit Care Coordinator is responsible for supervising, implementing, coordinating, and managing patient care through interpersonal contact with patients, families, nursing staff, and others on his/her respective unit in accordance with all applicable laws, regulations, and Life Care standards. Education, Experience, and Licensure Requirements Attended an accredited LPN program Currently licensed/registered in applicable State. Must maintain an active Licensed Practical/Vocational Nurse (LPN/LVN) license in good standing throughout employment. One (1) year geriatric nursing experience preferred CPR certification upon hire or obtain during orientation. CPR certification must remain current during employment. Specific Job Requirements Advanced knowledge in field of practice Make independent decisions when circumstances warrant such action Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility Implement and interpret the programs, goals, objectives, policies, and procedures of the department Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation Maintains professional working relationships with all associates, vendors, etc. Maintains confidentiality of all proprietary and/or confidential information Understand and follow company policies including harassment and compliance procedures Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training Essential Functions Effectively direct the daily functions of unit nurses and CNAs to provide leadership on the floor Chart appropriately, accurately, and in a timely manner Provide, manage, and coordinate patient care and services through interpersonal contact which allows patients to attain or maintain the highest practicable physical, mental, and psychosocial well being Accurately prepare and administer medication as ordered by a physician Respond in a leadership capacity to emergency situations related to patient and staff safety Coordinate patient care plans and services with RN Exhibit excellent customer service and a positive attitude towards patients Assist in the evacuation of patients Demonstrate dependable, regular attendance Concentrate and use reasoning skills and good judgment Communicate and function productively on an interdisciplinary team Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours Read, write, speak, and understand the English language An Equal Opportunity Employer

VCA Meadow Hills Animal Hospital is seeking a Part-Time Client Service Representative Hometown Care at VCA Meadow Hills Animal Hospital: Our AAHA Accredited hospital opened with the vision of providing compassionate, high quality veterinary care. We have worked hard to make VCA Meadow Hills Animal Hospital a great place to work for our team members and to give back to the community. Our purpose: + To create an exceptional experience for our patients and clients + To work as team, with shared dedication and passion + To enhance the health of each pet, resulting in a stronger relationship between the human ~ animal ~veterinarian. **Position Title: Client Service Representative** **Department: Front Office Staff** **Employee Status: Non-Exempt** **_Job Summary:_** Meet and greet clients and their pets. Coordinate and represent all facets of client services. To serve as a good will ambassador for the hospital. **_Knowledge, Skills and Abilities:_** • Excellent client service skills. • Excellent phone skills. • Computer skills preferred. • Must be friendly, outgoing, "people-oriented." • Excellent communication skills. • Ability to work in a team oriented environment. • Well groomed, organized and detail oriented. • Ability to take direction. • Ability to handle money accurately and honestly. • Must possess sound decision making skills and multi-task while working in an environment of stress. **_Education and Experience:_** • High School Diploma. • Must have experience working with the public, i.e. restaurant, retail or service business. • Experience in a veterinary hospital or other doctor's office is a plus. **_Authority:_** • Scheduling appointments. • Effective determination and scheduling of emergencies. • Authority to delay disputed charges until further reviewed by supervisor. • Authority to resolve client service issues within established guidelines. **_Physical Requirements:_** • Dependable attendance is required. • Any allergies to animals must be controllable through medication. • Must be able to lift 40 pounds. • Must be willing to work long or irregular hours under pressure conditions. • This position requires the ability to walk, bend, stand and reach constantly during a minimum 8-hour day. • Visual acuity sufficient to maintain accurate records, recognizes people and understands written directions. • Ability to speak and hear sufficiently to understand, give information in person and over the telephone. • Fine motor skills adequate for utilizing office equipment such as computers, telephones, copiers, fax machines, etc. **_Duties:_** The following is a list of essential job requirements. This list may be revised at any time and additional duties not listed here may be assigned as needed. Job functions and Job Responsibility include: 1. Client Service 2. Answer Telephones and Make Appointments 3. Maintain Charts and Computer Records 4. Pharmacy and Retail Sales 5. Marketing Implementation 6. Maintenance/Housekeeping 7. Financial Responsibilities **_Client Service:_** • Agrees to practice the principles of the VCA Mission Statement, Three Steps of Service, and VCA Standards of Client Service in the daily performance of job duties. • Demonstrate excellent relations with clients/pets in waiting and/or exam rooms: - Ensure that clients and pets feel welcome and comfortable. - Serve as "Ambassadors" - creating and maintaining goodwill for the hospital. - Build rapport with clients. - Immediately greet clients and pets by name. - Quickly understand client needs and initiate the process of meeting those needs. - Help new clients completely fill out the registration form. Inform new clients about services, etc. that your hospital offers. - If there is a delay, i.e., the doctor is behind schedule, keep clients informed of expected waiting time. - Know enough about general animal husbandry and pet care to be able to educate clients and to answer non-medical questions that the client may have or to inform them of things their pet may need: - General dietary requirements and feeding schedules. - Vaccines. - Dental care instructions. - Routine laboratory tests (i.e. stool exams, heartworm tests, urinalysis, leukemia tests, etc.). - Heartworm preventatives. - Housebreaking techniques. - General flea and tick control. • Generate, present and explain fee estimates for treatment/surgery to clients. • Handles client complaints with concern and diplomacy. • Accurately communicates medical/surgical information to clients. • Send client cards and letters, i.e., thank you notes, sympathy cards, welcome cards, as directed by management team. • Prepare, distribute and explain client education materials. **_Answer Telephones and Make Appointments:_** • Exhibit a "come in now" attitude towards clients and patients. • Answers telephone promptly. • Encourage the client to make an appointment if the pet has any problem that is concerning to either the client or you. • Schedule appointments and other patient visits in appointment book, including re-check appointments, surgeries, and drop offs. • Reschedule any missed appointments. • Understand and use excellent telephone etiquette. • Call clients to confirm appointments, remind of missed appointments and laboratory results as well as callbacks for procedures performed. • Refuse to diagnose pet health care problems over the telephone. **_Maintain Charts and Computer Records:_** • Keep charts and computer records updated with current client and patient information, i.e. address or telephone number and/or vaccine due dates, other reminders, age, etc. • Prepare charts for new clients and/patients. • Prepare charts for patients prior to appointment including all necessary forms, authorizations, and instructions as necessary. • Handwriting must be neat and legible. • Open an order or start an invoice as each client enters the hospital. Recommend any needed service, i.e. vaccinations, heartworm testing, etc. • Calculate client's invoice and collect payment. • File charts in appropriate areas as needed. • Do routine computer reports and backups. **_Pharmacy and Retail Sales:_** • Understand the benefits of the retail products we offer and how they are used. Must be able to promote them to our clients. - Dietary products. - Flea products and shampoos. • Fill prescriptions and dispense medications as directed by a veterinarian. • Explain prescription directions to clients. **_Marketing Implementation:_** • Understand, participate, promote and support planned VCA marketing events and programs. • Present marketing promotions to clients in a professional manner. **_Housekeeping/Maintenance:_** • Verify that the front desk, reception area, waiting areas, and exam rooms are neat and clean at all time. • Periodically check the outside of the hospital for feces, urine, etc. and keep clean and neat. Also examine glass doors and windows for smudges and clean when necessary. • Keep the client refreshment area in the hospital stocked, operational, neat and clean at all times. • Keep your appearance always clean and neat. • Wear your nametag and a clean, pressed uniform at all times. • Endeavor to keep the waiting area reading and educational materials current and orderly. • Keep office plants watered as needed. **_Financial Responsibilities:_** • Verify that all provided services and/or products have been accurately entered in the computer on the client's order/invoice and under the correct employee number. • Collect deposits and payments for services at the time they are rendered. - Clients should pay their bill before they leave the hospital. - Follow appropriate protocol, i.e., credit applications, promissory notes and approval by veterinarian, in cases where clients cannot pay their balance at the time of dismissal. • Print receipt and give to client for each visit. • Balance the cash drawer with the computer summary report accurately. • Prepare deposit slips and/or cash balancing worksheet for the daily bank deposit as directed by the Hospital/Office Manager. • Keep cash/checks, etc. secure at all times. **Hourly Wage Begins at $18.00 Plus Part Time Benefits** **Rotating Evenings and Saturdays are required.** Benefits: At VCA, we are committed to equity, inclusion, and diversity and strive to be a place where a talented mix of people want to come, stay, and do their best work. In addition, we support a work environment where you can focus on your career, happiness, and the patients you serve. Below are some of the many benefits of joining our team! + Access to the people and financial resources of a large veterinary community + Leadership opportunities + Career development programs + Opportunities to give back through strong Shelter partnerships and VCA Charities + Tuition support and sponsorships + Free mental health sessions and wellness subscriptions (Head Space and Lyra Health) + Referral bonuses + Competitive wage + Generous pet care discounts + Paid parental leave + sick time + Uniforms provided Address: 8802 W. Gage Blvd. - Kennewick, WA 99336 **Apply today!** **If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.** The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development). We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com. **If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.** Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more! The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development) We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

Customer Service Representative Reports to: Manager Hours/wk: 15-25 Salary/Wage Range: $17.13-$18.00 Benefits- paid sick leave per Washington law, paid family and medical leave per Washington law, other compensation- tips. Summary Description Responsible for providing general customer support including answering phone, taking customer's orders, keeping work area and customer area clean and stocked, Greeting in store customers promptly and warmly, running errands, Operating cash drawer, credit card processing, Assist with a variety of other store functions as needed. Responsibilities * Greet every customer * Demonstrate a complete understanding of all menu items and ingredients * Take food orders efficiently and accurately * Interact with customers to resolve any issues in a friendly, service-oriented manner and relay information to supervisor * Operate cash register and receive payments from customers in cash or credit card, accurately count and provide change to customer. * Clean and stock work area and customer area * Ensure proper food handling procedures are followed including wrapping, labeling, dating, stocking, storing, rotating, and checking temperature of products * Assist in preparing, cutting and boxing menu items as needed * Receive inventory, move, lift food and beverage products and supplies Key Competencies Excellent organization, prioritization, accuracy and time management skills * Ability to multitask without losing track of things. * Ability to stay focused on highest priority activities in a hectic always-changing environment. * Maintains high degree of accuracy, completeness, and correctness in all activities. Take pride in your work * Requires the ability to bend, twist and stand for long periods, also lift/push objects weighing over 40 lbs. Focused to achieving results * Really care about the customer and the experience you are giving them * Proactively works to make things happen, can engage assistance from a variety of sources * Takes direction and course correction in a pro-active manner. * "Can do" attitude toward unfamiliar tasks. * Like to be part of a team Positive attitude, flexible and adaptable * Ability to communicate positively, compassionately and fairly under stressful situations * Positive attitude in the face of challenges uncertainty, and change. Technical knowledge/skills * Strong verbal skills * Confidentiality * Comfortable using POS system Qualifications Additional Information All your information will be kept confidential according to EEO guidelines.

Full-time Description Compensation: $17.13 per hour Schedule: Friday-Monday Monday - Friday, 8:00am-5:00pm PST, 40 hours a week Ideal Option has been working on the front lines of the opioid epidemic since our first clinic opened in 2012. With more than 80 clinics across 9 states, we continuously strive to be the nation's leading provider of low-barrier evidence-based treatment for opioid use disorder. We are looking for a Prescription Prior Authorization Specialist to join our growing team and help us in our vision to give back lives, reunite families, and heal communities that are suffering from the devastating effects of substance use disorder. We value our patients and our employees! We treat our employees like we would want to be treated ourselves: with respect and compassion. Below are some specifics on what Ideal Option offers and the role. Benefits: At Ideal Option, we offer our employees a competitive and comprehensive benefits program to recognize how important you are to the company. Current benefits include: • Medical, vision, and dental • Short-term and long-term disability options • Life insurance • Employee Assistance and Life Assistance programs • A 401K retirement program • Pet Insurance • Paid time off and paid holidays The Role: As a Prescription Prior Authorization Specialist, you play a key role in ensuring our patients prescriptions will be covered by their insurance. We submit prior authorizations as needed to enable patients to pick up the correct prescription in a timely and cost-effective manner. Additional responsibilities include: • Utilizes and comprehends eClinicalWorks. Such as: telephone encounters, chart notes, and provider directives. • Ensures payment of prescriptions by verifying insurance coverage and prescription formularies. • Submits prior authorizations to insurance companies via phone, fax and electronic systems. Answers incoming calls and addresses patients concerns and/or questions regarding their authorization process. Maintains accurate documentation of authorizations. • Works directly with insurance companies, pharmacies, and providers. Monitors and tracks established patient prescription authorizations. • Ensures payments of prescriptions by verifying insurance coverage and prescription formularies. • Processes incoming calls and addresses patient concerns and/or questions regarding their authorization status. • Works directly with insurance companies and pharmacies on resolving authorization issues. • Maintains accurate documentation of prior approvals. • Works closely with providers, Ideal Option staff and pharmacies to ensure the best patient care. • Represents Ideal Option professionally and with a positive attitude. • Complies with national PHI laws including HIPAA and 42 CFR Part 2. • Maintains continual sustained attendance • Other duties as assigned by supervisor. Our ideal candidate: Has effective verbal and written communication skills, is proficient in excel, has the ability to multitask, learn quickly and work in a fast paced environment. Has a knowledge of chemical dependency and its effects on individuals, families, and communities is required. Requirements Minimum Requirements: •High School Diploma or GED. •Experience with personal computers (word processing and/or electronic spreadsheets) •Preferably one year or more of experience in office work. Salary Description $17.13