Patient service representative jobs in Kissimmee, FL - 850 jobs

Join a mission-focused insurance team with a reputation for excellence and community care. We're looking for an experienced Insurance Customer Service Representative (4-40 License required) to provide high-level service and support across personal lines policies. What You'll Do: Build and maintain strong, trust-based relationships with personal lines clients. Manage service needs across personal lines including processing policy changes, endorsements, cancellations, and reinstatements. Submit applications for quotes on new and renewal business. Review insurance documentation for completeness and accuracy. Issue ID cards, certificates of insurance, and property evidence as needed. Handle premium invoicing and payment follow-ups. Keep agency records current and organized in the management system. Complete time-sensitive service tasks promptly and accurately. What You Bring: 1-2 years of experience in personal lines insurance. Active Florida 4-40 (Customer Representative) license. Strong communication, organization, and attention to detail. Comfortable working in a fast-paced, collaborative environment. Bilingual (English/Spanish) is a strong advantage. Experience with Nexsure or other insurance agency systems is a plus. Perks & Benefits: Competitive salary package Employer-paid health insurance (after 90 days) 3% employer-matched Simple IRA Optional dental, vision, and life insurance PTO plus 5 paid holidays Supportive, inclusive workplace culture

Aegis Medical Group is a comprehensive healthcare network offering a wide range of medical services, including primary care, internal medicine, cardiology, endocrinology, and more. Our network also includes partnerships with home health providers, skilled nursing facilities, and outpatient therapies, ensuring seamless care transitions for our patients. With a commitment to respectful, efficient, and holistic healthcare, we strive to meet all medical needs within a supportive and collaborative environment. Our goal is to become the trusted home for your healthcare needs as we continue to expand our services to better serve our patients. Role Description This is a full-time, on-site role for a Referral Coordinator based in Leesburg, FL. The Referral Coordinator will be responsible for verifying insurance, efficiently managing patient referrals, ensuring effective communication between patients and healthcare providers, and maintaining thorough records. Daily tasks will include working with insurance providers, scheduling appointments, providing outstanding customer service, and assisting patients with any questions or issues related to their referrals. Qualifications Proficiency in Insurance Verification and understanding of Medical Terminology. Strong Communication and Phone Etiquette skills to interact effectively with patients, providers, and insurance personnel. Demonstrated excellent Customer Service abilities in a fast-paced healthcare environment. Organizational and problem-solving skills with attention to detail. Experience with electronic medical record (EMR) systems is a plus. Knowledge of healthcare operations and referral workflows is advantageous. High school diploma or equivalent; additional education or certification in medical administration is preferred.

Title: Patient Registration Representative Reports to: Health Center Administrator FLSA Status: Non-Exempt Personnel Supervised: None The Patient Registration Rep is responsible for providing indirect patient care in the clinic under the direction and supervision of the Health Center Administrator. The Patient Registration Rep is expected to work well with every member of the team in order to ensure optimal outcomes for patients' health. This position requires strong teamwork and communication skills. The Patient Registration Rep has the important role of "first contact" for greeting patients, gathering patient demographics, occupational, educational and financial information. Responsible for data entry, registration, insurance eligibility, collection, and balancing end of day activities. MINIMAL QUALIFICATIONS: * Education: High School graduate or GED * Graduate of an accredited Medical Assistant Program or relevant experience * Experience: 1 year in a health care setting in data entry/medical records/receptionist preferred. * Computer literacy * Bilingual: Fluent in English - (Spanish or Creole) - preferred SKILLS: * Passion for customer service * Self-starter * Good interpersonal skills * Organized * Ability to work effectively with people of varied cultures * Ability to use all office equipment RESPONSIBILTIES AND PERFORMANCE EXPECTATIONS include, but are not limited to, the following: * Acknowledge/greet patients and process patients in accordance with CFHC's patient flow model. * Knowledge of EHR processes, IDCOP, Sliding Fee Scale, HIPAA, Joint Commission, Medical Record policy, scheduling, patient rights and grievance processes. * Create new patient accounts and retrieve established patient accounts from all EMR systems. * Establish proficiency in all scheduling, registration and billing applications * Gather pertinent data on all patients: demographics, financial, educational and occupational (migrant/seasonal, other). * Knowledge of verification of insurance coverage, check eligibility, obtains authorizations as needed. * Review accuracy and completeness of claim at end of visit, i.e., data entry, procedure codes, money collected, etc. * Schedule new and follow-up appointments, as needed. * Maintain cash drawers. Complete end of day Daily Summary Sheet and balance activities for the day run the reports (Billing Summary, Individual users and all users report) * Complete reports as requested by management. * Participate in staff outreach and off-site health care programs as requested by the Health Center Administrator to represent CFHC in the community. * Report as needed to Health Center Administrator any pertinent information or situations that impact on patient care or CFHC liability. * Attend and participate in mandatory CFHC meetings (Center Specific meetings, Corporate meetings, and other meeting). * Demonstrate ability to work cooperatively with other members of the patient care team. Be supportive of coworkers. * Always maintain a neat and professional appearance. * Collect appropriate money for visit per sliding fee scale and Co-Payments * Ability to work effectively in all areas of medical and dental services. * Follow all protocols associated with CFHC being a patient centered medical home. i.e. Web enabling patients into the patient portal and identifying which patients are having a transition in their care. * Other duties as assigned. PHYSICAL REQUIREMENTS: * Requires 80% or more time spent sitting/standing/walking. * Independently mobile. * Ability to lift weight equivalents that would be required with occasionally assisting and positioning patients, repositioning equipment, and lifting supplies. * Ability to adapt and function in varying environments of workload, patient acuity, worksites, and work shifts. American with Disabilities Act (ADA) Statement: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.

**Duration: 03+ Months - Tempt To Hire** **Shifts Available:** + M-F 9am-6pm + M-F 9:30am-6pm + M-F 11am-8pm **Responsibilities/Qualification:** + **Prior Authorization** experience required. + Need **Patient Access, customer service** for overflow help with other teams + **Accuracy** - creating accounts and cases (Case Management) + Updating information in accounts from Med Billers and Requirements: + **Strong accurate data entry skills** + Previous work experience in Specialty Pharmacy or Customer Service preferable + Professional level skills in computer use, including but not limited to Microsoft Office, email, web-based applications and key boarding skills + Experience working with people in situations that are high-pressure and time-sensitive (either telephone or face-to-face), and that involve solving problems, making decisions, using excellent judgment and "customer service" skills. This can be obtained through a combination of work experience and post high school education, and need not be obtained in a traditional "customer service" setting + Strong ability to multi-task and strong time management skills + Ability to function in a high-volume, fast-paced environment + Dependable and strong work ethic + Ability to accept and implement feedback and coaching **Specific type of experience preferred:** + **Experience working with databases (CRM preferable) or a tracking system; Salesforce CRM experience** + **Experience working in a health care/pharmaceutical industry environment** + Understanding of challenges associated with patients' medical condition **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Become a part of our caring community and help us put health first The Home Health Scheduler has the important duty of scheduling our clinical visits that enable patients to stay in their own comfortable surroundings while receiving industry leading care from our world class Nurses and Therapist. This position is full-time, on-site in our Melbourne/Viera location. Are you looking for: * Work / Life Harmony * Career Development * A Sense of Purpose A Career in Home Health is ready to provide You this and More! We Care for those that Care for our Patients and provide Benefits starting on Day One! Find out more about what CenterWell Home Health can do for your Career by applying today. * Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. * Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console. * Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. * Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. * Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. * Completes requested schedules for all add-ons and applicable orders: * Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. * Schedules TIF OASIS collection visits and deletes remaining schedule. * Reschedules declined or missed (if appropriate) visits. * Processes reassigned and rescheduled visits. * Ensures supervisory visits are scheduled. * Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. * Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. * Verifies visit paper notes in scheduling console as needed. * Assists with internal transfer of patients between branch offices. * If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. Use your skills to make an impact Required Experience/Skills: * Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. * Must have at least 1 year of home health experience. * Prior packet review / QI experience preferred. * Coding certification is preferred. * Must possess a valid state driver's license and automobile liability insurance. * Must be currently licensed in the State of employment, if applicable. Position is on-site, Monday through Friday, 8:00am - 5:00pm Location Address: 6767 North Wickham Rd, Melbourne FL 32940 Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $37,200 - $51,200 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Become a part of our caring community and help us put health first The Patient Services Coordinator is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console. Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. Completes requested schedules for all add-ons and applicable orders: Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. Schedules TIF OASIS collection visits and deletes remaining schedule. Reschedules declined or missed (if appropriate) visits. Processes reassigned and rescheduled visits. Ensures supervisory visits are scheduled. Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. Verifies visit paper notes in scheduling console as needed. Assists with internal transfer of patients between branch offices. If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. If clinical, may be required to perform patient visits and / or participate in on-call rotation. Use your skills to make an impact Required Experience/Skills: Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. Must have at least 1 year of home health experience. Prior packet review / QI experience preferred. Coding certification is preferred. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $40,000 - $52,300 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

NOW HIRING PATIENT SERVICE COORDINATOR ABOUT US Blue Cloud is the largest pediatric Ambulatory Surgery Center (ASC) company in the country, specializing in dental restorative and exodontia surgery for pediatric and special needs patients delivered under general anesthesia. We are a mission-driven company with an emphasis on providing safe, quality, and accessible care, at reduced costs to families and payors. As our network of ASCs continues to grow, we are actively recruiting a new Patient Service Coordinator to join our talented and passionate care teams. Our ASC based model provides an excellent working environment with a close-knit clinical team of Dentists, Anesthesiologists, Registered Nurses, Registered Dental Assistants and more. We'd love to discuss these opportunities in greater detail, and how Blue Cloud can become your new home! OUR VISION & VALUES At Blue Cloud, it's our vision to be the leader in safety and quality for pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision. * We cheerfully work hard * We are individually empathetic * We keep our commitments ABOUT YOU You have an exceptional work ethic, positive attitude, and strong commitment to providing excellent care to our patients. You enjoy working in a fast-paced, dynamic environment, and you desire to contribute to a strong culture where the entire team works together for the good of each patient. YOU WILL * Greet and register patients and family members * Manage appointments and daily schedule * Manage and provide patients and their families with appropriate forms and informational documents * Provide Customer service * Escalate any issues, questions, or calls to the appropriate parties YOU HAVE Requirements + Qualifications * High School Diploma or equivalent * 2 to 3 years of customer service experience in high-volume dental or medical office setting. * Strong critical thinking and analytical skills along with the ability to communicate clearly and effectively. * Computer skills to include word processing and spreadsheet. Preferred * Strong background in patient care environment * Bilingual (English/Spanish) BENEFITS * We offer medical, vision and dental insurance, Flexible Spending and Health Savings Accounts, PTO (paid time off), short and long-term disability and 401K. * No on call, no holidays, no weekends * Bonus eligible Blue Cloud is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Diana Health is a high-growth network of modern women's health practices. We are on a mission to set a new standard of care that inspires, empowers, and supports women to live healthier, more fulfilling lives. We partner directly with hospitals and align incentives across stakeholders using integrated care teams, smart technology, and a designed care experience that is good for patients and good for providers. The result is an individualized, comprehensive care program that puts women in the driver's seat of their own health and provides them with the information and compassionate care they need to reach their health goals. We are an interdisciplinary team joined together by our shared commitment to transform women's health. Come join us! Role Description We are looking for a Receptionist / Patient Representative driven to create an delightful customer service experience from the moment a client steps through our doors while ensuring the smooth operation of a growing women's health practice. You are warm, welcoming, attentive, outgoing, customer service and detail-oriented, organized, and eager to tackle challenges with empathy and creativity. You are eager to leave a smile on the patient's face after they interact with you and are willing to go above and beyond to create a wonderful experience. What you'll do You are the first person our clients see when they walk through the door. You provide a warm, welcoming face of the practice, greeting and supporting clients from our welcome desk. You: Provide warm and friendly client interactions Take care of client check in and out, answering questions and disseminating information to appropriate team members as necessary Provide waiting area tours to new clients, orienting them to our space, making them feel welcome and at home Ensure paperwork, consents, and insurance information is collected and complete Managing the client schedule: You know the schedule front to back / inside and out, and can work through schedule efficiencies based on the flow of the day as well as client and provider needs You anticipate schedule needs days and weeks in advance You schedule client appointments in real-time as well as those made through our online platform Insurance, payment, and billing : Perform verification of benefit checks with insurance companies Manage and collect client copays and payment balances Discuss and set up payment plans with client Front of the house management: Work with the team to ensure the office is ready, set up, and prepared for the day Collaborate on inventory, keeping the office pristine, and other tasks as they arise Manage phone triage as necessary, coordinating between team members Qualifications Customer service and hospitality experience strongly preferred and highly desirable Bachelor's Degree preferred or High School Diploma/GED w/ 2+ years experience in a related field Proficiency with Google Suite or Microsoft Office Products Strong computer skills; preferred familiarity with EMRs Tendency to organize and create structure in a fast-paced, dynamic environment Attributes You love interacting with people, practicing excellent communication and interpersonal skills You enjoy being the “face” of a clinic or business and representing the brand via an extremely positive, friendly and helpful attitude You are exceptional at managing many tasks and do not feel overwhelmed by multitasking You focus on the details and are able to organize and prioritize them along the way You obsess over growth and process improvement and love learning new tools, processes and systems to aid in continual improvement You thrive in highly collaborative, fast-paced environments Benefits Competitive compensation Health; dental & vision, with an HSA/FSA option 401(k) with employer match Paid time off Paid parental leave Diana Health Culture Having a growth mindset and striving for continuous learning and improvement Positive, can do / how can I help attitude Empathy for our team and our clients Taking ownership and driving to results Being scrappy and resourceful

Join Our Team as a Patient Services Coordinator! Are you an organized, friendly, and customer-focused individual with a passion for helping others? We are looking for a dedicated Front Office Coordinator to be the face of our practice. In this key role, you'll handle scheduling, patient interactions, and ensure a smooth, welcoming experience for all. If you thrive in a fast-paced environment, have excellent communication skills, and enjoy working with a team, we'd love to hear from you! Job Summary: The patient services coordinator is the first point of contact for patients, responsible for managing appointments, patient check-in, handling phone calls, and maintaining the office's day-to-day operations. Responsibilities: * Answer phone calls and emails, scheduling patient appointments. * Verify insurance information and process billing and payments. * Greet patients and ensure they are checked in properly. * Manage patient records and ensure that all forms are completed. * Coordinate patient follow-up and reminders for appointments. * Handle office correspondence, including scheduling, rescheduling, and cancellations. * Maintain and update office calendars. * Assist with patient referrals and coordination of care with specialists. Qualifications: * High school diploma or equivalent. * Previous experience in a dental office or customer service role is preferred. * Excellent communication and organizational skills. * Knowledge of dental office management software. Work Environment: * Mostly desk-based with some patient interaction in the reception area. * Friendly, client-focused, and professional. The front desk is a high-traffic area, requiring excellent multitasking and communication skills. What We Offer: * Comprehensive Benefits Package (Medical, Dental, Vision, & Supplemental Life) * Company Provided Life Insurance * Paid Holidays * Paid Time Off (PTO) * Flexible Spending Account (FSA) * 401(k) Plan * Learning Management System (LMS) to keep your skills sharp * Opportunities for professional growth and development * A great collaborative team environment!

Job Title: Scheduling Specialist Type of Shift: Full Time JOB SUMMARY: The Scheduling Specialist receives a high volume of telephone calls daily and schedules appointments while maintaining a high level of customer service and quality patient care. Administration of the scheduling process includes scheduling a high volume of patient appointments with very little error and ensuring overall patient satisfaction. JOB RESPONSIBILITIES: 1. Answers telephone calls in the scheduling phone queue and incoming calls in a courteous and timely manner. 2. Schedules and reschedules patient exams in the appropriate time slot and correct facility in a prompt, pleasant and helpful manner. 3. Verifies and updates all patient information in the EMR system including but not limited to patient demographics and insurance information. 4. Navigates and follows all steps of the scheduling process including assigning the correct exam tasks, referring physician information, selecting the correct exam, and by correctly spelling medical terms and diagnosis. 5. Identifies the correct CPT codes and fees for self-pay exams. 6. Knowledgeable in all imaging studies to answer basic questions for the patient or referring physicians' offices and recites exam preparation guidelines. 7. Reports equipment problems and/or irregularities in a timely manner. 8. Accurately fills out scheduling questionnaires and sends them to the inbound fax to be attached to the appropriate patient account. 9. Performs related work as required. 10. Customer Service. WORK EXPERIENCE/EDUCATIONAL REQUIREMENTS: 2 or more years in the Medical Field preferred. Medical Assistant Certification preferred. High school diploma or GED. SKILLS/PHYSICAL REQUIREMENTS: Skills in establishing and maintaining effective working relationships with staff, patients and referring physician offices, and the ability to work independently. This job requires prolonged sitting; Normal vision range with the absence of color blindness, normal hearing, and normal eye to hand coordination and manual dexterity; the ability to distinguish letters and symbols. This position may require lifting up to 25 pounds.

Job Description At Palm Medical Centers, our patients have the peace of mind knowing that their health and well-being are our primary concerns. We give our health plan clients the confidence that their members are well taken care of. With over 11,000 at-risk members, we provide primary care and other services to seniors and families in our medical centers that are comfortable, convenient and staffed with caring professionals. Our activity and wellness facilities are filled with health plan members who know us for our distinct events and programs that cater to the communities we serve. Everyday, Palm Medical Centers delivers on its promise to bring value based, quality healthcare to our patients. Overview The Patient Relations Outreach Representative will focus on enrolling new members with Medicare onto the practice by creating engagements in the community, guiding patients on health care coverage options, and developing strategic partnerships. Duties & Responsibilities: Administer marketing tactics through several platforms to develop Medicare patient lead list and enrollment. Marketing methods can be completed face-to-face, telemarketing, patient referrals, community partnerships, etc. Enroll Medicare patients onto Palm Medical Centers as the primary care physician assigned to their HMO health plan. Meet or exceed monthly enrollment target in efforts to contribute to Palm Medical Centers' membership growth. Collaborate with Marketing Department to attend community events, store table-tops and center activations to generate contact lists and work prospective leads. Screen potential members about their healthcare needs. Work with partnered insurance agents and brokers to guide patients on the best health plan selection. Educate the potential members about center services, how to access the services and programs and overall member eligibility. Coordinate center tours for potential patients, including transportation to-and-from the scheduled tour. Work with the Case Management Team for appropriate enrollment strategies. Provide customer service throughout entire length of membership for patient center retention. Represent the Palm Medical Centers brand well. Have full knowledge of the company's services and patient resources. Position Preference: Education: High school or equivalent Experience: Healthcare and/or Marketing Sales Language: English and Spanish preferred. Additional languages a plus. Bilingual not required. Job Type: Full-time Salary: $40,000.00 - $100,000.00 per year Work Remotely No Benefits: 401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Weekends as needed Supplemental pay types: Bonus opportunities Commission pay Work Location: Multiple locations Palm Medical Centers is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Palm Medical Centers makes hiring decisions based solely on qualifications, merit, and business needs at the time. Powered by JazzHR PC0p8mShSS

**Duration:** 03+ Months contract **, Tempt To Hire** + **Data Entry & Accuracy** + **Need customer service/patient care/patient access for overflow help with other teams** + **Accuracy - creating accounts and cases** + **Updating information in accounts from Med Billers and** **Requirements:** + **Strong accurate data entry skills** + **Previous work experience in Specialty Pharmacy or Customer Service preferable.** + **Professional level skills in computer use, including but not limited to Microsoft Office, email, web-based applications and key boarding skills** + Experience working with people in situations that are high-pressure and time-sensitive (either telephone or face-to-face), and that involve solving problems, making decisions, using excellent judgment and "customer service" skills. This can be obtained through a combination of work experience and post high school education, and need not be obtained in a traditional "customer service" setting + Strong ability to multi-task and strong time management skills + Ability to function in a high-volume, fast-paced environment + Dependable and strong work ethic + Ability to accept and implement feedback and coaching + Specific type of experience preferred: + Experience working with databases (CRM preferable) or a tracking system; Salesforce CRM experience + Experience working in a health care/pharmaceutical industry environment + Understanding of challenges associated with patients' medical condition **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Title: Patient Registration Representative Reports to: School Based Sealant Program Coordinator FLSA Status: Non-Exempt Personnel Supervised: None The Patient Registration Rep is responsible for providing indirect patient care in the clinic under the direction and supervision of the Health Center Administrator. The Patient Registration Rep is expected to work well with every member of the team in order to ensure optimal outcomes for patients' health. This position requires strong teamwork and communication skills. The Patient Registration Rep has the important role of "first contact" for greeting patients, gathering patient demographics, occupational, educational and financial information. Responsible for data entry, registration, insurance eligibility, collection, and balancing end of day activities. MINIMAL QUALIFICATIONS: * Education: High School graduate or GED * Graduate of an accredited Medical Assistant Program or relevant experience * Experience: 1 year in a health care setting in data entry/medical records/receptionist preferred. * Computer literacy * Bilingual: Fluent in English - (Spanish or Creole) - preferred SKILLS: * Passion for customer service * Self-starter * Good interpersonal skills * Organized * Ability to work effectively with people of varied cultures * Ability to use all office equipment RESPONSIBILTIES AND PERFORMANCE EXPECTATIONS include, but are not limited to, the following: * Acknowledge/greet patients and process patients in accordance with CFHC's patient flow model. * Knowledge of EHR processes, IDCOP, Sliding Fee Scale, HIPAA, Joint Commission, Medical Record policy, scheduling, patient rights and grievance processes. * Create new patient accounts and retrieve established patient accounts from all EMR systems. * Establish proficiency in all scheduling, registration and billing applications * Gather pertinent data on all patients: demographics, financial, educational and occupational (migrant/seasonal, other). * Knowledge of verification of insurance coverage, check eligibility, obtains authorizations as needed. * Review accuracy and completeness of claim at end of visit, i.e., data entry, procedure codes, money collected, etc. * Schedule new and follow-up appointments, as needed. * Maintain cash drawers. Complete end of day Daily Summary Sheet and balance activities for the day run the reports (Billing Summary, Individual users and all users report) * Complete reports as requested by management. * Participate in staff outreach and off-site health care programs as requested by the Health Center Administrator to represent CFHC in the community. * Report as needed to Health Center Administrator any pertinent information or situations that impact on patient care or CFHC liability. * Attend and participate in mandatory CFHC meetings (Center Specific meetings, Corporate meetings, and other meeting). * Demonstrate ability to work cooperatively with other members of the patient care team. Be supportive of coworkers. * Always maintain a neat and professional appearance. * Collect appropriate money for visit per sliding fee scale and Co-Payments * Ability to work effectively in all areas of medical and dental services. * Follow all protocols associated with CFHC being a patient centered medical home. i.e. Web enabling patients into the patient portal and identifying which patients are having a transition in their care. * Other duties as assigned. The is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by supervisor. * This organization reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract or employment.* BENEFITS: Competitive Salary Federal Student Loan Forgiveness: PSLF - 10-year commitment, 120 loan payments and at the end of the commitment, the remaining loan is forgiven Excellent medical, dental, vision, and pharmacy benefits Employer Paid Long-Term Disability Insurance Employer Paid Life Insurance equivalent to 1x your annual salary Voluntary Short-Term Disability, additional Life and Dependent Life Insurance are available Malpractice Insurance Paid Time Off (PTO) - 4.4 weeks per year pro-rated Holidays (9.5 paid holidays per year) Paid Birthday Holiday CME Reimbursement 401k Retirement Plan after 1 year of service (w/matching contributions) Staff productivity is recognized and rewarded PHYSICAL REQUIREMENTS: * Requires 80% or more time spent sitting/standing/walking. * Independently mobile. * Ability to lift weight equivalents that would be required with occasionally assisting and positioning patients, repositioning equipment, and lifting supplies. * Ability to adapt and function in varying environments of workload, patient acuity, worksites, and work shifts. American with Disabilities Act (ADA) Statement: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.

Diana Health is a high-growth network of modern women's health practices. We are on a mission to set a new standard of care that inspires, empowers, and supports women to live healthier, more fulfilling lives. We partner directly with hospitals and align incentives across stakeholders using integrated care teams, smart technology, and a designed care experience that is good for patients and good for providers. The result is an individualized, comprehensive care program that puts women in the driver's seat of their own health and provides them with the information and compassionate care they need to reach their health goals. We are an interdisciplinary team joined together by our shared commitment to transform women's health. Come join us! Role Description We are looking for a Receptionist / Patient Representative driven to create an delightful customer service experience from the moment a client steps through our doors while ensuring the smooth operation of a growing women's health practice. You are warm, welcoming, attentive, outgoing, customer service and detail-oriented, organized, and eager to tackle challenges with empathy and creativity. You are eager to leave a smile on the patient's face after they interact with you and are willing to go above and beyond to create a wonderful experience. What you'll do * You are the first person our clients see when they walk through the door. You provide a warm, welcoming face of the practice, greeting and supporting clients from our welcome desk. You: * Provide warm and friendly client interactions * Take care of client check in and out, answering questions and disseminating information to appropriate team members as necessary * Provide waiting area tours to new clients, orienting them to our space, making them feel welcome and at home * Ensure paperwork, consents, and insurance information is collected and complete * Managing the client schedule: * You know the schedule front to back / inside and out, and can work through schedule efficiencies based on the flow of the day as well as client and provider needs * You anticipate schedule needs days and weeks in advance * You schedule client appointments in real-time as well as those made through our online platform * Insurance, payment, and billing : * Perform verification of benefit checks with insurance companies * Manage and collect client copays and payment balances * Discuss and set up payment plans with client * Front of the house management: * Work with the team to ensure the office is ready, set up, and prepared for the day * Collaborate on inventory, keeping the office pristine, and other tasks as they arise * Manage phone triage as necessary, coordinating between team members Qualifications * Customer service and hospitality experience strongly preferred and highly desirable * Bachelor's Degree preferred or High School Diploma/GED w/ 2+ years experience in a related field * Proficiency with Google Suite or Microsoft Office Products * Strong computer skills; preferred familiarity with EMRs * Tendency to organize and create structure in a fast-paced, dynamic environment Attributes * You love interacting with people, practicing excellent communication and interpersonal skills * You enjoy being the "face" of a clinic or business and representing the brand via an extremely positive, friendly and helpful attitude * You are exceptional at managing many tasks and do not feel overwhelmed by multitasking * You focus on the details and are able to organize and prioritize them along the way * You obsess over growth and process improvement and love learning new tools, processes and systems to aid in continual improvement * You thrive in highly collaborative, fast-paced environments Benefits * Competitive compensation * Health; dental & vision, with an HSA/FSA option * 401(k) with employer match * Paid time off * Paid parental leave Diana Health Culture * Having a growth mindset and striving for continuous learning and improvement * Positive, can do / how can I help attitude * Empathy for our team and our clients * Taking ownership and driving to results * Being scrappy and resourceful

Job Title: Scheduling Specialist Reports To: Scheduling Manager Type of Shift: Full Time JOB SUMMARY: The Scheduling Specialist receives a high volume of telephone calls daily and schedules appointments while maintaining a high level of customer service and quality patient care. Administration of the scheduling process includes scheduling a high volume of patient appointments with very little error and ensuring overall patient satisfaction. JOB RESPONSIBILITIES: 1. Answers telephone calls in the scheduling phone queue and incoming calls in a courteous and timely manner. 2. Schedules and reschedules patient exams in the appropriate time slot and correct facility in a prompt, pleasant and helpful manner. 3. Verifies and updates all patient information in the EMR system including but not limited to patient demographics and insurance information. 4. Navigates and follows all steps of the scheduling process including assigning the correct exam tasks, referring physician information, selecting the correct exam, and by correctly spelling medical terms and diagnosis. 5. Identifies the correct CPT codes and fees for self-pay exams. 6. Knowledgeable in all imaging studies to answer basic questions for the patient or referring physicians' offices and recites exam preparation guidelines. 7. Reports equipment problems and/or irregularities in a timely manner. 8. Accurately fills out scheduling questionnaires and sends them to the inbound fax to be attached to the appropriate patient account. 9. Performs related work as required. 10. Customer Service. WORK EXPERIENCE/EDUCATIONAL REQUIREMENTS: 2 or more years in the Medical Field preferred. Medical Assistant Certification preferred. High school diploma or GED. SKILLS/PHYSICAL REQUIREMENTS: Skills in establishing and maintaining effective working relationships with staff, patients and referring physician offices, and the ability to work independently. This job requires prolonged sitting; Normal vision range with the absence of color blindness, normal hearing, and normal eye to hand coordination and manual dexterity; the ability to distinguish letters and symbols. This position may require lifting up to 25 pounds.

At Palm Medical Centers, our patients have the peace of mind knowing that their health and well-being are our primary concerns. We give our health plan clients the confidence that their members are well taken care of. With over 11,000 at-risk members, we provide primary care and other services to seniors and families in our medical centers that are comfortable, convenient and staffed with caring professionals. Our activity and wellness facilities are filled with health plan members who know us for our distinct events and programs that cater to the communities we serve. Everyday, Palm Medical Centers delivers on its promise to bring value based, quality healthcare to our patients. Overview The Patient Relations Outreach Representative will focus on enrolling new members with Medicare onto the practice by creating engagements in the community, guiding patients on health care coverage options, and developing strategic partnerships. Duties & Responsibilities: Administer marketing tactics through several platforms to develop Medicare patient lead list and enrollment. Marketing methods can be completed face-to-face, telemarketing, patient referrals, community partnerships, etc. Enroll Medicare patients onto Palm Medical Centers as the primary care physician assigned to their HMO health plan. Meet or exceed monthly enrollment target in efforts to contribute to Palm Medical Centers' membership growth. Collaborate with Marketing Department to attend community events, store table-tops and center activations to generate contact lists and work prospective leads. Screen potential members about their healthcare needs. Work with partnered insurance agents and brokers to guide patients on the best health plan selection. Educate the potential members about center services, how to access the services and programs and overall member eligibility. Coordinate center tours for potential patients, including transportation to-and-from the scheduled tour. Work with the Case Management Team for appropriate enrollment strategies. Provide customer service throughout entire length of membership for patient center retention. Represent the Palm Medical Centers brand well. Have full knowledge of the company's services and patient resources. Position Preference: Education: High school or equivalent Experience: Healthcare and/or Marketing Sales Language: English and Spanish preferred. Additional languages a plus. Bilingual not required. Job Type: Full-time Salary: $40,000.00 - $100,000.00 per year Work Remotely No Benefits: 401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Weekends as needed Supplemental pay types: Bonus opportunities Commission pay Work Location: Multiple locations Palm Medical Centers is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Palm Medical Centers makes hiring decisions based solely on qualifications, merit, and business needs at the time.

+ The purpose of the Patient Access Specialist is to meet or exceed the Patient's expectations by assessing our customer's needs, assigning priorities, and triaging the information to the appropriate resources. (Customers may include patients, medical professionals, and family members.) The Patient Access Specialist will be able to function in a multidisciplinary team to provide information about the services that are offered by Patient Services. **Responsibilities:** + Data Entry + Need customer service for overflow help with other teams + Accuracy - creating accounts and cases + Updating information in accounts from **Med Billers** and Requirements: + Strong accurate data entry skills + Previous work experience in **Specialty Pharmacy or Customer Service** preferable **Experience:** + Professional level skills in computer use, including but not limited to Microsoft Office, email, web-based applications, and key boarding skills + Experience working with people in situations that are high-pressure and time-sensitive (either telephone or face-to-face), and that involve solving problems, making decisions, using excellent judgment and "customer service" skills. + This can be obtained through a combination of work experience and post high school education, and need not be obtained in a traditional "customer service" setting + Strong ability to multi-task and strong time management skills + Ability to function in a high-volume, fast-paced environment + Dependable and strong work ethic + Ability to accept and implement feedback and coaching **Skills:** + Experience working with databases (CRM preferable) or a tracking system ; Salesforce CRM experience + Experience working in a health care/pharmaceutical industry environment + Understanding of challenges associated with patients' medical condition **Education:** + Minimum High School or higher degree in any field with relevant healthcare experience. **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Title: Patient Registration Representative Reports to: School Based Sealant Program Coordinator FLSA Status: Non-Exempt The Patient Registration Rep is responsible for providing indirect patient care in the clinic under the direction and supervision of the Health Center Administrator. The Patient Registration Rep is expected to work well with every member of the team in order to ensure optimal outcomes for patients' health. This position requires strong teamwork and communication skills. The Patient Registration Rep has the important role of “first contact” for greeting patients, gathering patient demographics, occupational, educational and financial information. Responsible for data entry, registration, insurance eligibility, collection, and balancing end of day activities. MINIMAL QUALIFICATIONS: Education: High School graduate or GED Graduate of an accredited Medical Assistant Program or relevant experience Experience: 1 year in a health care setting in data entry/medical records/receptionist preferred. Computer literacy Bilingual: Fluent in English - (Spanish or Creole) - preferred SKILLS: Passion for customer service Self-starter Good interpersonal skills Organized Ability to work effectively with people of varied cultures Ability to use all office equipment RESPONSIBILTIES AND PERFORMANCE EXPECTATIONS include, but are not limited to, the following: Acknowledge/greet patients and process patients in accordance with CFHC's patient flow model. Knowledge of EHR processes, IDCOP, Sliding Fee Scale, HIPAA, Joint Commission, Medical Record policy, scheduling, patient rights and grievance processes. Create new patient accounts and retrieve established patient accounts from all EMR systems. Establish proficiency in all scheduling, registration and billing applications Gather pertinent data on all patients: demographics, financial, educational and occupational (migrant/seasonal, other). Knowledge of verification of insurance coverage, check eligibility, obtains authorizations as needed. Review accuracy and completeness of claim at end of visit, i.e., data entry, procedure codes, money collected, etc. Schedule new and follow-up appointments, as needed. Maintain cash drawers. Complete end of day Daily Summary Sheet and balance activities for the day run the reports (Billing Summary, Individual users and all users report) Complete reports as requested by management. Participate in staff outreach and off-site health care programs as requested by the Health Center Administrator to represent CFHC in the community. Report as needed to Health Center Administrator any pertinent information or situations that impact on patient care or CFHC liability. Attend and participate in mandatory CFHC meetings (Center Specific meetings, Corporate meetings, and other meeting). Demonstrate ability to work cooperatively with other members of the patient care team. Be supportive of coworkers. Always maintain a neat and professional appearance. Collect appropriate money for visit per sliding fee scale and Co-Payments Ability to work effectively in all areas of medical and dental services. Follow all protocols associated with CFHC being a patient centered medical home. i.e. Web enabling patients into the patient portal and identifying which patients are having a transition in their care. Other duties as assigned. The is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by supervisor. *This organization reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract or employment.* BENEFITS: Competitive Salary Federal Student Loan Forgiveness: PSLF - 10-year commitment, 120 loan payments and at the end of the commitment, the remaining loan is forgiven Excellent medical, dental, vision, and pharmacy benefits Employer Paid Long-Term Disability Insurance Employer Paid Life Insurance equivalent to 1x your annual salary Voluntary Short-Term Disability, additional Life and Dependent Life Insurance are available Malpractice Insurance Paid Time Off (PTO) - 4.4 weeks per year pro-rated Holidays (9.5 paid holidays per year) Paid Birthday Holiday CME Reimbursement 401k Retirement Plan after 1 year of service (w/matching contributions) Staff productivity is recognized and rewarded PHYSICAL REQUIREMENTS: Requires 80% or more time spent sitting/standing/walking. Independently mobile. Ability to lift weight equivalents that would be required with occasionally assisting and positioning patients, repositioning equipment, and lifting supplies. Ability to adapt and function in varying environments of workload, patient acuity, worksites, and work shifts. American with Disabilities Act (ADA) Statement: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.

Job DescriptionJob Title: Scheduling Specialist Reports To: Scheduling Manager Type of Shift: Full Time JOB SUMMARY: The Scheduling Specialist receives a high volume of telephone calls daily and schedules appointments while maintaining a high level of customer service and quality patient care. Administration of the scheduling process includes scheduling a high volume of patient appointments with very little error and ensuring overall patient satisfaction. JOB RESPONSIBILITIES: 1. Answers telephone calls in the scheduling phone queue and incoming calls in a courteous and timely manner. 2. Schedules and reschedules patient exams in the appropriate time slot and correct facility in a prompt, pleasant and helpful manner. 3. Verifies and updates all patient information in the EMR system including but not limited to patient demographics and insurance information. 4. Navigates and follows all steps of the scheduling process including assigning the correct exam tasks, referring physician information, selecting the correct exam, and by correctly spelling medical terms and diagnosis. 5. Identifies the correct CPT codes and fees for self-pay exams. 6. Knowledgeable in all imaging studies to answer basic questions for the patient or referring physicians' offices and recites exam preparation guidelines. 7. Reports equipment problems and/or irregularities in a timely manner. 8. Accurately fills out scheduling questionnaires and sends them to the inbound fax to be attached to the appropriate patient account. 9. Performs related work as required. 10. Customer Service. WORK EXPERIENCE/EDUCATIONAL REQUIREMENTS: 2 or more years in the Medical Field preferred. Medical Assistant Certification preferred. High school diploma or GED. SKILLS/PHYSICAL REQUIREMENTS: Skills in establishing and maintaining effective working relationships with staff, patients and referring physician offices, and the ability to work independently. This job requires prolonged sitting; Normal vision range with the absence of color blindness, normal hearing, and normal eye to hand coordination and manual dexterity; the ability to distinguish letters and symbols. This position may require lifting up to 25 pounds.