Patient service representative jobs in Lakeland, FL

About us: At Health & Psychiatry, located in the heart of Oldsmar, Florida, with offices across the state, we are looking for a compassionate Medical Assistant to join our team. Our mission is to provide a healthcare experience centered around hope, health, and harmony through personalized behavioral health services. As a Medical Assistant with us, you will play a key role in delivering outstanding patient care in an environment that values compassion and excellence. Our top priority is the health and well-being of our patients, and we are growing as a company, expanding throughout Florida, the U.S., and internationally. We are proud to offer mental healthcare services globally through our cutting-edge telepsychiatry technology. If you're passionate about helping others and eager to be part of a growing, dynamic team, we'd love to hear from you! Please see our website for all that we offer! *********************************** Key Responsibilities: Medical Duties: ( included but no limited to:) Record and update patient medical histories Measure and record vital signs Process refill requests Administer ADHD test (training will be provided) Assist with Spravato treatments (training will be provided) Send and obtain medical records Schedule patient appointments Answer phone calls and manage patient inquiries regarding any medical issues. Maintain accurate patient records in compliance with HIPAA guidelines Key Skills and Competencies: Strong verbal and written communication skills Proficient computer skills EHR system knowledge preferred A strong desire to learn and expand knowledge Compassionate and patient-focused attitude

Title: Patient Registration Representative Reports to: Health Center Administrator FLSA Status: Non-Exempt Personnel Supervised: None The Patient Registration Rep is responsible for providing indirect patient care in the clinic under the direction and supervision of the Health Center Administrator. The Patient Registration Rep is expected to work well with every member of the team in order to ensure optimal outcomes for patients' health. This position requires strong teamwork and communication skills. The Patient Registration Rep has the important role of "first contact" for greeting patients, gathering patient demographics, occupational, educational and financial information. Responsible for data entry, registration, insurance eligibility, collection, and balancing end of day activities. MINIMAL QUALIFICATIONS: * Education: High School graduate or GED * Graduate of an accredited Medical Assistant Program or relevant experience * Experience: 1 year in a health care setting in data entry/medical records/receptionist preferred. * Computer literacy * Bilingual: Fluent in English - (Spanish or Creole) - preferred SKILLS: * Passion for customer service * Self-starter * Good interpersonal skills * Organized * Ability to work effectively with people of varied cultures * Ability to use all office equipment RESPONSIBILTIES AND PERFORMANCE EXPECTATIONS include, but are not limited to, the following: * Acknowledge/greet patients and process patients in accordance with CFHC's patient flow model. * Knowledge of EHR processes, IDCOP, Sliding Fee Scale, HIPAA, Joint Commission, Medical Record policy, scheduling, patient rights and grievance processes. * Create new patient accounts and retrieve established patient accounts from all EMR systems. * Establish proficiency in all scheduling, registration and billing applications * Gather pertinent data on all patients: demographics, financial, educational and occupational (migrant/seasonal, other). * Knowledge of verification of insurance coverage, check eligibility, obtains authorizations as needed. * Review accuracy and completeness of claim at end of visit, i.e., data entry, procedure codes, money collected, etc. * Schedule new and follow-up appointments, as needed. * Maintain cash drawers. Complete end of day Daily Summary Sheet and balance activities for the day run the reports (Billing Summary, Individual users and all users report) * Complete reports as requested by management. * Participate in staff outreach and off-site health care programs as requested by the Health Center Administrator to represent CFHC in the community. * Report as needed to Health Center Administrator any pertinent information or situations that impact on patient care or CFHC liability. * Attend and participate in mandatory CFHC meetings (Center Specific meetings, Corporate meetings, and other meeting). * Demonstrate ability to work cooperatively with other members of the patient care team. Be supportive of coworkers. * Always maintain a neat and professional appearance. * Collect appropriate money for visit per sliding fee scale and Co-Payments * Ability to work effectively in all areas of medical and dental services. * Follow all protocols associated with CFHC being a patient centered medical home. i.e. Web enabling patients into the patient portal and identifying which patients are having a transition in their care. * Other duties as assigned. PHYSICAL REQUIREMENTS: * Requires 80% or more time spent sitting/standing/walking. * Independently mobile. * Ability to lift weight equivalents that would be required with occasionally assisting and positioning patients, repositioning equipment, and lifting supplies. * Ability to adapt and function in varying environments of workload, patient acuity, worksites, and work shifts. American with Disabilities Act (ADA) Statement: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.

Job Title: Scheduling Specialist Reports To: Scheduling Manager Type of Shift: Full Time JOB SUMMARY: The Scheduling Specialist receives a high volume of telephone calls daily and schedules appointments while maintaining a high level of customer service and quality patient care. Administration of the scheduling process includes scheduling a high volume of patient appointments with very little error and ensuring overall patient satisfaction. JOB RESPONSIBILITIES: 1. Answers telephone calls in the scheduling phone queue and incoming calls in a courteous and timely manner. 2. Schedules and reschedules patient exams in the appropriate time slot and correct facility in a prompt, pleasant and helpful manner. 3. Verifies and updates all patient information in the EMR system including but not limited to patient demographics and insurance information. 4. Navigates and follows all steps of the scheduling process including assigning the correct exam tasks, referring physician information, selecting the correct exam, and by correctly spelling medical terms and diagnosis. 5. Identifies the correct CPT codes and fees for self-pay exams. 6. Knowledgeable in all imaging studies to answer basic questions for the patient or referring physicians' offices and recites exam preparation guidelines. 7. Reports equipment problems and/or irregularities in a timely manner. 8. Accurately fills out scheduling questionnaires and sends them to the inbound fax to be attached to the appropriate patient account. 9. Performs related work as required. 10. Customer Service. WORK EXPERIENCE/EDUCATIONAL REQUIREMENTS: 2 or more years in the Medical Field preferred. Medical Assistant Certification preferred. High school diploma or GED. SKILLS/PHYSICAL REQUIREMENTS: Skills in establishing and maintaining effective working relationships with staff, patients and referring physician offices, and the ability to work independently. This job requires prolonged sitting; Normal vision range with the absence of color blindness, normal hearing, and normal eye to hand coordination and manual dexterity; the ability to distinguish letters and symbols. This position may require lifting up to 25 pounds.

Become a part of our caring community and help us put health first The Patient Services Coordinator-LPN is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console. Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. Completes requested schedules for all add-ons and applicable orders: Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. Schedules TIF OASIS collection visits and deletes remaining schedule. Reschedules declined or missed (if appropriate) visits. Processes reassigned and rescheduled visits. Ensures supervisory visits are scheduled. Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. Verifies visit paper notes in scheduling console as needed. Assists with internal transfer of patients between branch offices. If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. If clinical, may be required to perform patient visits and / or participate in on-call rotation. Use your skills to make an impact Required Experience/Skills: Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices Have at least 1 year of home health experience. Prior packet review / QI experience preferred. Coding certification is preferred. Must possess a valid state driver's license and automobile liability insurance. Must be currently licensed in the State of employment if applicable. Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $48,900 - $66,200 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

PATIENT CARE REPRESENTATIVE FLSA: NON - EXEMPT The Patient Care Representative plays a key role in enhancing patient well-being, fostering positive experience, and supporting the success of the team and organization. The representative provides compassionate, personalized service via phone, email, and messaging platforms, documenting messages, and addressing inquiries with a patient-centered approach, all while adhering to company policies and maintaining high service standards. Supervisory Responsibilities: None Duties/Responsibilities: Monitor and respond to incoming medical department calls, documenting messages and routing urgent issues to appropriate staff. Record all telephone interactions and instructions provided to patients. Assist with appointment scheduling, referral requests, and general inquiries. Forward calls involving assessments, symptoms, emergencies, or medical advice to the appropriate medical staff. Process pharmacy requests for medication and refills in compliance with Call Center policies. Maintain accurate patient records and documentation in the electronic health record (EHR) system. Coordinate referrals, follow-ups, and communication between patients and healthcare providers. Manage correspondence, messages, and administrative tasks such as filing and document preparation. Collaborate with medical staff and address patient concerns professionally to ensure seamless care. Perform additional tasks as needed to support the centers. Required Skills/Abilities: Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Ability to prioritize tasks and to delegate them when appropriate. Ability to function well in a high-paced and at times stressful environment. Must be able to effectively manage workflow and maintain high-quality standards in environments where staffing levels may be below ideal, demonstrating the ability to prioritize tasks and collaborate with the team under pressure. Ability to use office equipment, including computers, copy machines, fax machines, telephones, calculators, and more. Proficient with Microsoft Office Suite, Electronic Medical Record (EMR) and related software. Education and Experience: High School Diploma or equivalent is required Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Must be able to travel to various center locations as required.

Join Our Team as a Patient Services Coordinator! Are you an organized, friendly, and customer-focused individual with a passion for helping others? We are looking for a dedicated Front Office Coordinator to be the face of our practice. In this key role, you'll handle scheduling, patient interactions, and ensure a smooth, welcoming experience for all. If you thrive in a fast-paced environment, have excellent communication skills, and enjoy working with a team, we'd love to hear from you! Job Summary: The patient services coordinator is the first point of contact for patients, responsible for managing appointments, patient check-in, handling phone calls, and maintaining the office's day-to-day operations. Responsibilities: * Answer phone calls and emails, scheduling patient appointments. * Verify insurance information and process billing and payments. * Greet patients and ensure they are checked in properly. * Manage patient records and ensure that all forms are completed. * Coordinate patient follow-up and reminders for appointments. * Handle office correspondence, including scheduling, rescheduling, and cancellations. * Maintain and update office calendars. * Assist with patient referrals and coordination of care with specialists. Qualifications: * High school diploma or equivalent. * Previous experience in a dental office or customer service role is preferred. * Excellent communication and organizational skills. * Knowledge of dental office management software. Work Environment: * Mostly desk-based with some patient interaction in the reception area. * Friendly, client-focused, and professional. The front desk is a high-traffic area, requiring excellent multitasking and communication skills. What We Offer: * Comprehensive Benefits Package (Medical, Dental, Vision, & Supplemental Life) * Company Provided Life Insurance * Paid Holidays * Paid Time Off (PTO) * Flexible Spending Account (FSA) * 401(k) Plan * Learning Management System (LMS) to keep your skills sharp * Opportunities for professional growth and development * A great collaborative team environment!

Valencia Hills Center for Rehabilitation & Healing Make an impact. Build connections. Love where you work. At Valencia Hills Center for Rehabilitation and Healing, you'll find a team that celebrates your strengths, where your work truly makes a difference every day. We're passionate about creating a supportive, positive environment-not only for our residents, but for the people who care for them. As proud partners of the Tampa Bay Buccaneers, our team members also have the opportunity to join the spirited KARE KREWE of Valencia Hills -bringing big-team energy and community spirit to everything we do. If you are looking to join a caring and supportive team, we would love to meet you! We are conveniently located at 1350 Sleepy Hill Rd, Lakeland, FL. Why Work For Us? Because We Offer Our Employees: Health, Dental & Vision Insurance - family plan options available Shift Differentials - nurses earn up to $2 more on nights and weekends Generous PTO, Holiday and Sick time- we value work/life balance 401k, Life Insurance and Disability Coverage- peace of mind for you and your family Direct Deposit & Cash Advance up to 50% of Daily Pay- get paid when YOU want Wonderschool Concierge Services - childcare made simple Uniforms & Employee Perks Program- we've got you covered 24/7 Telehealth Benefit with Doctegrity - access to medical care and mental health support when you need it most We are seeking a detail-oriented and compassionate Medicaid Pending Specialist to join our team. This role is responsible for assisting residents and their families through the Medicaid application and recertification process, ensuring timely and accurate completion of all requirements. The ideal candidate will have strong knowledge of Medicaid policies and procedures in Florida, excellent organizational skills, and a commitment to supporting residents' financial needs with professionalism and empathy. Key Responsibilities: Guide residents and families through the Medicaid application, eligibility, and recertification process. Review financial documentation, verify information, and ensure compliance with state and federal Medicaid requirements. Serve as the primary liaison between residents, families, caseworkers, and government agencies. Maintain accurate records and documentation for all applications and approvals. Monitor deadlines and ensure timely submission of all paperwork to avoid lapses in coverage. Educate residents and families on Medicaid programs, requirements, and available resources. Collaborate with the business office and admissions team to support financial planning and admissions processes. Stay current with changes in Medicaid laws, regulations, and eligibility criteria. Qualifications: High school diploma or equivalent required; Associate's or Bachelor's degree in Business, Social Work, or related field preferred. Prior experience with Medicaid applications and eligibility processes strongly preferred (SNF or healthcare setting experience a plus). Strong knowledge of Florida Medicaid rules and guidelines. Excellent communication and interpersonal skills with the ability to explain complex information clearly. Strong organizational skills and attention to detail. Proficiency in Microsoft Office and comfort with electronic documentation systems. Ability to handle sensitive and confidential information with discretion. Why Join Us? We are dedicated to providing compassionate care and outstanding service to our residents. As a Medicaid Specialist, you will play a key role in ensuring peace of mind for families while helping residents access the care they need. We offer a supportive team environment, opportunities for professional growth, and the chance to make a meaningful impact every day.

At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step! We are seeking a Patient Service Center (PSC) Site Coordinator to join our team. This position will be responsible for the coordination and oversight of activities of Patient Service Centers within an assigned area. The PSC Coordinator will work closely with the PSC staff, management, as well as the laboratory staff and clients to ensure optimal operation of the Patient Service Center. The position will also perform phlebotomy and specimen processing procedures at LabCorp Patient Service Centers under minimal supervision. Work Schedule: Monday - Friday 7am- 3:30pm Rotating Saturdays from 7am - 1pm. Work Location: 5201 W. Kennedy Blvd. Tampa, FL Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics. Job Responsibilities: Observe and report any performance, compliance or staffing related issues to supervisors Manage and monitor patient flow, wait times, inventory levels and information logs Monitor monthly productivity reports and report any deviations as necessary Address any customer service related issues in a prompt and respectful manner Promote team work, cohesiveness and effective communication among coworkers Perform blood collections by venipuncture and capillary techniques for all age groups Collect specimens for drug screens, paternity tests, alcohol tests etc. Perform data entry of patient information in an accurate and timely manner Process billing information and collect payments when required Prepare all collected specimens for testing and analysis Administrative and clerical duties as necessary Travel to additional sites when needed Job Requirements: High school diploma or equivalent Minimum 1 year of experience as a phlebotomist Prior experience is a leadership position is a plus Phlebotomy certification from an accredited agency is preferred In depth knowledge of phlebotomy duties, responsibilities and techniques Proven track record in providing exceptional customer service Strong communication skills; both written and verbal Ability to work independently or in a team environment Comfortable working under minimal supervision Reliable transportation and clean driving record if applicable Flexibility to work overtime as needed Able to pass a standardized color blindness test If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

Monash IVF Group are leading the future of reproductive care At Monash IVF Group we're trying to change the way society thinks and acts in relation to their fertility. We're removing stigmas, empowering people to make better decisions and to take action earlier. Ultimately, we are trying to improve everyone's chance of having a family. The reality is, we know starting a family isn't always easy. It can take real bravery by our patients, and a lot of empathy and support from our Monash IVF Team. That's why it's so important that the people we select to join our team are genuinely compassionate and caring, and truly want to make a difference. If this sounds like you, read on. A role with unique responsibilities You will be the first-person patients meet when they engage with our clinic. With exceptional service, underpinned by compassion and attention to detail, you will directly enhance the patient experience. Your responsibilities include: * Delivering exceptional admin services to all internal and external stakeholders * Ensuring best-in-class patient experience at all times * Providing general administrative support to the team * Managing patient bookings and monitoring clinic appointments * Triage incoming calls and emails * Accurate data entry into the patient management system * Generate financial quotes and conduct financial chats with patients * Processing and quoting medical billing in line with clinic requirements Are you the ideal candidate for us? Ideally you will bring the following: * Experience with monitoring a phone switchboard in a professional manner * Knowledge of medical terminology (desirable) * Excellent communication skills and consistently applied throughout all communication channels * Ability to apply the 5E patient experience principles- empathy, entrust, engage, empower, expectation * Exceptional computer and IT skills, Microsoft Office Suite essential * Strong attention to detail * Ability to work cohesively within a multi-disciplinary team * Superior time management skills with proven ability to multitask * A willingness to embrace the Monash IVF Group principles - Care, Collaborate, Communicate, Commitment, Create. Why work for us? At Monash IVF Group, we are more than just a workplace -we are a passionate and innovative community dedicated to empowering individuals and making a real difference in the world of fertility. Our state-of-the-art facilities provide an inspiring environment where cutting edge technology meets compassionate care. We believe in fostering a culture of continuous growth and development, offering extensive learning and development opportunities to help you advance your career. Monash IVF Group values each and every one of our employees Leading the evolution of care means caring for our people. We ensure all employees feel included, supported and valued. Being part of the Monash IVF Group gives you access to many benefits, including the following: * A Learning & Development Framework that supports your professional development * Participation in an annual Mentor Program * Ability to join our team of Peer Support Champions * Access to a contemporary Employee Assistance Program for employee wellbeing; physical, mental, social and financial. * Discounts on MIVFG fertility and ultrasound services * Paid IVF Leave * Paid Parental and Partners Leave * Access to Fitness Passport Gym Membership * Celebrate successes through our Internal Recognition Program. * Benefit from our Employee Referral Program when you bring great talent onboard. If you're ready to join the brave leaders of reproductive care, please follow the link below. Closing Date: 2 January 2026 (if not filled prior) Lizzy Herbert HR Business Partner ****************************** All personal information received by us from you or about you will be stored, used and disclosed by us in accordance with our Privacy of Your Information Policy.

At Palm Medical Centers, our patients have the peace of mind knowing that their health and well-being are our primary concerns. We give our health plan clients the confidence that their members are well taken care of. With over 11,000 at-risk members, we provide primary care and other services to seniors and families in our medical centers that are comfortable, convenient and staffed with caring professionals. Our activity and wellness facilities are filled with health plan members who know us for our distinct events and programs that cater to the communities we serve. Everyday, Palm Medical Centers delivers on its promise to bring value based, quality healthcare to our patients. Overview The Patient Relations Outreach Representative will focus on enrolling new members with Medicare onto the practice by creating engagements in the community, guiding patients on health care coverage options, and developing strategic partnerships. Duties & Responsibilities: Administer marketing tactics through several platforms to develop Medicare patient lead list and enrollment. Marketing methods can be completed face-to-face, telemarketing, patient referrals, community partnerships, etc. Enroll Medicare patients onto Palm Medical Centers as the primary care physician assigned to their HMO health plan. Meet or exceed monthly enrollment target in efforts to contribute to Palm Medical Centers' membership growth. Collaborate with Marketing Department to attend community events, store table-tops and center activations to generate contact lists and work prospective leads. Screen potential members about their healthcare needs. Work with partnered insurance agents and brokers to guide patients on the best health plan selection. Educate the potential members about center services, how to access the services and programs and overall member eligibility. Coordinate center tours for potential patients, including transportation to-and-from the scheduled tour. Work with the Case Management Team for appropriate enrollment strategies. Provide customer service throughout entire length of membership for patient center retention. Represent the Palm Medical Centers brand well. Have full knowledge of the company's services and patient resources. Position Preference: Education: High school or equivalent Experience: Healthcare and/or Marketing Sales Language: English and Spanish preferred. Additional languages a plus. Bilingual not required. Job Type: Full-time Salary: $40,000.00 - $100,000.00 per year Work Remotely No Benefits: 401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Weekends as needed Supplemental pay types: Bonus opportunities Commission pay Work Location: Multiple locations Palm Medical Centers is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Palm Medical Centers makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Job Description Patient Care Coordinator * Kissimmee, FL * Contract to HIRE Job Title: Associate Patient Care Coordinator Schedule: Monday-Friday, 8:00 AM-5:00 PM Contract Type: Contract-to-Hire Education Requirement: High School Diploma/GED Experience Required: Minimum 2+ years (customer service and medical office) Job Overview The Associate Patient Care Coordinator plays a key role in ensuring a positive first impression for patients and supporting daily front office operations. This position works onsite at the Optum Kissimmee clinic, which includes 27 team members and 6 providers, with a reception team of 4. The coordinator will handle patient interactions, administrative duties, and support clinic workflows to maintain an efficient and welcoming environment. Key Responsibilities Welcome and greet patients, providing exceptional customer service. Manage incoming and outgoing phone calls, emails, and mail. Schedule appointments and assist patients with forms and documentation. Support billing inquiries, payment processing, and general office tasks. Maintain lobby cleanliness and follow all safety protocols. Provide timely and effective solutions to patient needs. Assist providers and clinic staff with daily administrative support. Preferred Skills & Qualifications 2+ years of experience in customer service and medical office settings. Strong communication and organizational skills. Ability to multitask in a fast-paced environment. Bilingual skills are a plus. No certifications or professional licenses required. In-person interviews preferred.

Job Description The ADRC serves elders aged 65 or older, adults aged 18-64 with a disability, and their caregivers. Staff support informed decision making, provide Medicaid eligibility assistance for the Statewide Medicaid Managed Care Long-term Care Program (SMMCLTCP), and provide the following duties and responsibilities through customer service that is streamlined, efficient, and consumer-friendly. Duties and Responsibilities: Medicaid Outreach and LTCPE, including: Counsel individuals on the Statewide Medicaid Managed Care Long-term Care Program (SMMCLTCP), available services, eligibility requirements, the application process, and additional information sources. Provide outreach that is standardized and consistent statewide to ensure public awareness of Medicaid programs and services and how to access them. Build relationships with and educate service providers and other professionals to facilitate referrals and increase awareness of Medicaid resources. Medicaid Eligibility Screening and Pre-enrollment (APCL/Waitlist) Placement, including: Accept referrals from the ADRC Helpline and other sources for screening utilizing the DOEA approved 701S screening instrument. Determine the individual's needs and enroll on the pre-enrollment list (APCL/waitlist). Ensure accurate data entry into eCIRTS, and SharePoint. Inform individuals or individual's representatives about potential eligibility for the Medicaid programs, including their rights and responsibilities. Re-evaluate individuals on the pre-enrollment list (APCL/waitlist) using the standardized screening instrument as required or as requested due to a significant change. Enrollment Management System (EMS), including: Provide the duties outlined in the most recent DOEA EMS release procedure. Contact individuals on the release verbally and in writing. Verify an individual's current Medicaid eligibility status. Assist the client to pursue the eligibility process with meeting SMMCLTCP financial and medical eligibility. Work with client to obtain the Physician Referral form (3008). Coordinate with CARES (Comprehensive Assessment and Review for Long Term Care Services) staff for determination of medical eligibility. Track Medicaid applications through the eligibility process. Act as a consumer advocate by coordinating with CARES and DCF/ESS staff to resolve in a timely manner any eligibility issues that arise during the Medicaid eligibility determination process. Assist clients who have lost Medicaid to regain their active status in SMMCLTCP. Grievances and Complaints, including: Provide assistance to SMMCLTCP enrollees, concerning how to file grievances and complaints with the long-term care plans. Provide information concerning Medicaid Fair Hearings. Maintain a record of such complaints, in accordance with statewide procedures. Quality Assurance, including: Assist with quality assurance reviews of 701S and long-term care education contacts by ADRC staff. Assist with insuring eCIRTS data integrity. Assist with tracking and reviews of EMS processing to ensure contractual compliance. Education: Possess a bachelor's degree from an accredited college or university; or Have an Associate of Arts Degree from an accredited college or university and a minimum of one year experience as a caseworker, case manager, intake specialist, or experience in performing human services related work; or Have a high school diploma or GED and two years' experience as a caseworker, case manager, intake specialist, or experience in performing human services related work. Skills/Qualifications: Knowledge of computer applications to perform the functions of the position, including word processing, database, and spreadsheet applications. The ability to work independently and with minimal supervision. Knowledge of available ADRC administered programs and available Medicaid programs. The ability to work with disabled adults, elders, caregivers, stakeholders, and community partners in a knowledgeable, engaged, and compassionate manner. The ability to set and track personal performance goals to efficiently manage workload. Special Requirements: Must pass DOEA Level II criminal background screening; must sign Medicaid Attestation Payroll Form per Department of Elder Affairs/AAAPP requirements. Must sign SMMCLTC Program - Prohibited Activities. Equal Opportunity Employer: At AAAPP, we take pride in providing equal employment opportunities to everyone regardless of their race, ethnicity, beliefs, religion, marital status, gender, citizenship status, age, veteran status, or disability. Accordingly, the purpose of this policy is to reinforce our commitment to the creation and maintenance of a diverse workplace where equality, respect, and consideration for one another are the norm. *Excellent Benefits* No phone calls. DF/SF WP EOE Job Type: Full-time Salary: $21.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance Schedule: Monday to Friday Education: High school or equivalent (Required) Experience: Case management: 1 year (Required) Work Location: Hybrid remote in Saint Petersburg, FL 33702

Title: Patient Registration Representative Reports to: School Based Sealant Program Coordinator FLSA Status: Non-Exempt Personnel Supervised: None The Patient Registration Rep is responsible for providing indirect patient care in the clinic under the direction and supervision of the Health Center Administrator. The Patient Registration Rep is expected to work well with every member of the team in order to ensure optimal outcomes for patients' health. This position requires strong teamwork and communication skills. The Patient Registration Rep has the important role of "first contact" for greeting patients, gathering patient demographics, occupational, educational and financial information. Responsible for data entry, registration, insurance eligibility, collection, and balancing end of day activities. MINIMAL QUALIFICATIONS: * Education: High School graduate or GED * Graduate of an accredited Medical Assistant Program or relevant experience * Experience: 1 year in a health care setting in data entry/medical records/receptionist preferred. * Computer literacy * Bilingual: Fluent in English - (Spanish or Creole) - preferred SKILLS: * Passion for customer service * Self-starter * Good interpersonal skills * Organized * Ability to work effectively with people of varied cultures * Ability to use all office equipment RESPONSIBILTIES AND PERFORMANCE EXPECTATIONS include, but are not limited to, the following: * Acknowledge/greet patients and process patients in accordance with CFHC's patient flow model. * Knowledge of EHR processes, IDCOP, Sliding Fee Scale, HIPAA, Joint Commission, Medical Record policy, scheduling, patient rights and grievance processes. * Create new patient accounts and retrieve established patient accounts from all EMR systems. * Establish proficiency in all scheduling, registration and billing applications * Gather pertinent data on all patients: demographics, financial, educational and occupational (migrant/seasonal, other). * Knowledge of verification of insurance coverage, check eligibility, obtains authorizations as needed. * Review accuracy and completeness of claim at end of visit, i.e., data entry, procedure codes, money collected, etc. * Schedule new and follow-up appointments, as needed. * Maintain cash drawers. Complete end of day Daily Summary Sheet and balance activities for the day run the reports (Billing Summary, Individual users and all users report) * Complete reports as requested by management. * Participate in staff outreach and off-site health care programs as requested by the Health Center Administrator to represent CFHC in the community. * Report as needed to Health Center Administrator any pertinent information or situations that impact on patient care or CFHC liability. * Attend and participate in mandatory CFHC meetings (Center Specific meetings, Corporate meetings, and other meeting). * Demonstrate ability to work cooperatively with other members of the patient care team. Be supportive of coworkers. * Always maintain a neat and professional appearance. * Collect appropriate money for visit per sliding fee scale and Co-Payments * Ability to work effectively in all areas of medical and dental services. * Follow all protocols associated with CFHC being a patient centered medical home. i.e. Web enabling patients into the patient portal and identifying which patients are having a transition in their care. * Other duties as assigned. The is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by supervisor. * This organization reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract or employment.* BENEFITS: Competitive Salary Federal Student Loan Forgiveness: PSLF - 10-year commitment, 120 loan payments and at the end of the commitment, the remaining loan is forgiven Excellent medical, dental, vision, and pharmacy benefits Employer Paid Long-Term Disability Insurance Employer Paid Life Insurance equivalent to 1x your annual salary Voluntary Short-Term Disability, additional Life and Dependent Life Insurance are available Malpractice Insurance Paid Time Off (PTO) - 4.4 weeks per year pro-rated Holidays (9.5 paid holidays per year) Paid Birthday Holiday CME Reimbursement 401k Retirement Plan after 1 year of service (w/matching contributions) Staff productivity is recognized and rewarded PHYSICAL REQUIREMENTS: * Requires 80% or more time spent sitting/standing/walking. * Independently mobile. * Ability to lift weight equivalents that would be required with occasionally assisting and positioning patients, repositioning equipment, and lifting supplies. * Ability to adapt and function in varying environments of workload, patient acuity, worksites, and work shifts. American with Disabilities Act (ADA) Statement: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.

**Become a part of our caring community and help us put health first** The **Patient Services Coordinator-LPN** is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management + Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. + Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console. + Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. + Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. + Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. + Completes requested schedules for all add-ons and applicable orders: + Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. + Schedules TIF OASIS collection visits and deletes remaining schedule. + Reschedules declined or missed (if appropriate) visits. + Processes reassigned and rescheduled visits. + Ensures supervisory visits are scheduled. + Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. + Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. + Verifies visit paper notes in scheduling console as needed. + Assists with internal transfer of patients between branch offices. + If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. + If clinical, may be required to perform patient visits and / or participate in on-call rotation. **Use your skills to make an impact** **Required Experience/Skills:** + Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices + Have at least 1 year of home health experience. + Prior packet review / QI experience preferred. + Coding certification is preferred. + Must possess a valid state driver's license and automobile liability insurance. + Must be currently licensed in the State of employment if applicable. + Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $48,900 - $66,200 per year **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. **About Us** About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************

At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step! We are seeking a Patient Service Center (PSC) Site Coordinator to join our team. This position will be responsible for the coordination and oversight of activities of Patient Service Centers within an assigned area. The PSC Coordinator will work closely with the PSC staff, management, as well as the laboratory staff and clients to ensure optimal operation of the Patient Service Center. The position will also perform phlebotomy and specimen processing procedures at LabCorp Patient Service Centers under minimal supervision. Work Schedule: 7am-330pm MON-FRI, Once a month Saturday rotation Work Location: 11928 Boyette RD, Riverview, FL 33569 Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics. Job Responsibilities: Observe and report any performance, compliance or staffing related issues to supervisors Manage and monitor patient flow, wait times, inventory levels and information logs Monitor monthly productivity reports and report any deviations as necessary Address any customer service related issues in a prompt and respectful manner Promote team work, cohesiveness and effective communication among coworkers Perform blood collections by venipuncture and capillary techniques for all age groups Collect specimens for drug screens, paternity tests, alcohol tests etc. Perform data entry of patient information in an accurate and timely manner Process billing information and collect payments when required Prepare all collected specimens for testing and analysis Administrative and clerical duties as necessary Travel to additional sites when needed Job Requirements: High school diploma or equivalent Minimum 1 year of experience as a phlebotomist Prior experience is a leadership position is a plus Phlebotomy certification from an accredited agency is preferred In depth knowledge of phlebotomy duties, responsibilities and techniques Proven track record in providing exceptional customer service Strong communication skills; both written and verbal Ability to work independently or in a team environment Comfortable working under minimal supervision Reliable transportation and clean driving record if applicable Flexibility to work overtime as needed Able to pass a standardized color blindness test If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

Job Description At Palm Medical Centers, our patients have the peace of mind knowing that their health and well-being are our primary concerns. We give our health plan clients the confidence that their members are well taken care of. With over 11,000 at-risk members, we provide primary care and other services to seniors and families in our medical centers that are comfortable, convenient and staffed with caring professionals. Our activity and wellness facilities are filled with health plan members who know us for our distinct events and programs that cater to the communities we serve. Everyday, Palm Medical Centers delivers on its promise to bring value based, quality healthcare to our patients. Overview The Patient Relations Outreach Representative will focus on enrolling new members with Medicare onto the practice by creating engagements in the community, guiding patients on health care coverage options, and developing strategic partnerships. Duties & Responsibilities: Administer marketing tactics through several platforms to develop Medicare patient lead list and enrollment. Marketing methods can be completed face-to-face, telemarketing, patient referrals, community partnerships, etc. Enroll Medicare patients onto Palm Medical Centers as the primary care physician assigned to their HMO health plan. Meet or exceed monthly enrollment target in efforts to contribute to Palm Medical Centers' membership growth. Collaborate with Marketing Department to attend community events, store table-tops and center activations to generate contact lists and work prospective leads. Screen potential members about their healthcare needs. Work with partnered insurance agents and brokers to guide patients on the best health plan selection. Educate the potential members about center services, how to access the services and programs and overall member eligibility. Coordinate center tours for potential patients, including transportation to-and-from the scheduled tour. Work with the Case Management Team for appropriate enrollment strategies. Provide customer service throughout entire length of membership for patient center retention. Represent the Palm Medical Centers brand well. Have full knowledge of the company's services and patient resources. Position Preference: Education: High school or equivalent Experience: Healthcare and/or Marketing Sales Language: English and Spanish preferred. Additional languages a plus. Bilingual not required. Job Type: Full-time Salary: $40,000.00 - $100,000.00 per year Work Remotely No Benefits: 401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Weekends as needed Supplemental pay types: Bonus opportunities Commission pay Work Location: Multiple locations Palm Medical Centers is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Palm Medical Centers makes hiring decisions based solely on qualifications, merit, and business needs at the time. Powered by JazzHR PC0p8mShSS

Schedule: Monday - Friday, 8:00 AM - 5:00 PM Employment Type: Full-time Dress Code: Business casual Interview Format: Video interview Job Description: We are seeking a Patient Care Coordinator to join our behavioral health team. This role is essential in ensuring smooth front-office operations and delivering excellent service to patients. The coordinator will work in a fast-paced clinical setting, supporting patients, providers, and administrative staff. Key Responsibilities: Verify insurance and obtain necessary authorizations Check patients in and out for appointments Answer and route incoming calls professionally Onboard new patients and manage intake documentation Monitor and respond to the administrative inbox Update and schedule patient appointments in the EMR system Requirements: 2-3 years of experience in each of the following: Electronic Medical Records (EMR) Insurance verification Customer service in a healthcare setting Microsoft Office applications Preferred Background: Prior experience in behavioral health or mental health clinic settings Strong communication and multitasking skills Bilingual (Spanish/English) is a plus No professional license or certification is required for this role.

Join Our Team as a Patient Services Coordinator! Are you an organized, friendly, and customer-focused individual with a passion for helping others? We are looking for a dedicated Front Office Coordinator to be the face of our practice. In this key role, you'll handle scheduling, patient interactions, and ensure a smooth, welcoming experience for all. If you thrive in a fast-paced environment, have excellent communication skills, and enjoy working with a team, we'd love to hear from you! Job Summary: The patient services coordinator is the first point of contact for patients, responsible for managing appointments, patient check-in, handling phone calls, and maintaining the office's day-to-day operations. Responsibilities: * Answer phone calls and emails, scheduling patient appointments. * Verify insurance information and process billing and payments. * Greet patients and ensure they are checked in properly. * Manage patient records and ensure that all forms are completed. * Coordinate patient follow-up and reminders for appointments. * Handle office correspondence, including scheduling, rescheduling, and cancellations. * Maintain and update office calendars. * Assist with patient referrals and coordination of care with specialists. Qualifications: * High school diploma or equivalent. * Previous experience in a dental office or customer service role is preferred. * Excellent communication and organizational skills. * Knowledge of dental office management software. Work Environment: * Mostly desk-based with some patient interaction in the reception area. * Friendly, client-focused, and professional. The front desk is a high-traffic area, requiring excellent multitasking and communication skills. What We Offer: * Comprehensive Benefits Package (Medical, Dental, Vision, & Supplemental Life) * Company Provided Life Insurance * Paid Holidays * Paid Time Off (PTO) * Flexible Spending Account (FSA) * 401(k) Plan * Learning Management System (LMS) to keep your skills sharp * Opportunities for professional growth and development * A great collaborative team environment!

At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step! We are seeking a Patient Service Center (PSC) Site Coordinator to join our team. This position will be responsible for the coordination and oversight of activities of Patient Service Centers within an assigned area. The PSC Coordinator will work closely with the PSC staff, management, as well as the laboratory staff and clients to ensure optimal operation of the Patient Service Center. The position will also perform phlebotomy and specimen processing procedures at LabCorp Patient Service Centers under minimal supervision. **Work Schedule:** 7am-330pm MON-FRI, Once a month Saturday rotation **Work Location:** 11928 Boyette RD, Riverview, FL 33569 **Benefits:** Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here (************************************************************** . _PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics._ **Job Responsibilities:** + Observe and report any performance, compliance or staffing related issues to supervisors + Manage and monitor patient flow, wait times, inventory levels and information logs + Monitor monthly productivity reports and report any deviations as necessary + Address any customer service related issues in a prompt and respectful manner + Promote team work, cohesiveness and effective communication among coworkers + Perform blood collections by venipuncture and capillary techniques for all age groups + Collect specimens for drug screens, paternity tests, alcohol tests etc. + Perform data entry of patient information in an accurate and timely manner + Process billing information and collect payments when required + Prepare all collected specimens for testing and analysis + Administrative and clerical duties as necessary + Travel to additional sites when needed **Job Requirements:** + High school diploma or equivalent + Minimum 1 year of experience as a phlebotomist + Prior experience is a leadership position is a plus + Phlebotomy certification from an accredited agency is preferred + In depth knowledge of phlebotomy duties, responsibilities and techniques + Proven track record in providing exceptional customer service + Strong communication skills; both written and verbal + Ability to work independently or in a team environment + Comfortable working under minimal supervision + Reliable transportation and clean driving record if applicable + Flexibility to work overtime as needed + Able to pass a standardized color blindness test **_If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!_** **Labcorp is proud to be an Equal Opportunity Employer:** Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. **We encourage all to apply** If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site (**************************************************** or contact us at Labcorp Accessibility. (Disability_*****************) For more information about how we collect and store your personal data, please see our Privacy Statement (************************************************* .