Patient service representative jobs in Lakewood, OH

Department: Health Industry Solutions Reports To: Program Manager, Health Industry Solutions Recruitment Type: External/Internal Employment Type: Part-Time Faculty Non-Union Work Schedule: hours depend on program needs Job Description: SUMMARY Teaches a full range of skills and knowledge for the certificate program in Comprehensive Patient Access Specialist. Prepares students to pass the Certified Healthcare Access Associate (CHAA) examination. ESSENTIAL FUNCTIONS * Deliver a comprehensive range of skills and knowledge required by the Workforce Career and Economic Development Division for the Health Industry Solutions, particularly within the Patient Access Specialist program * Provide effective leadership, supervision, and control of classroom activities, ensuring a conducive learning environment * Implement the approved healthcare training curriculum to enhance the learning experience of program participants * Present well-prepared, organized, and clear lectures and classroom activities that align with the course syllabus (including medical terminology, Electronic Health Records, Ucertify, Fundamentals of Billing/Reimbursement, Introduction of Patient Access and CHAA study guide) and school policies * Monitor attendance, maintain accurate, up-to-date records, and evaluate the educational performance of participants in accordance with college and department requirements * Identify and refer participants to supportive services when necessary to enhance student success * Maintain up-to-date knowledge of current changes and trends in the healthcare industry * Promote students' development and effective use of skills in areas such as critical and analytical thinking, evaluation, communication, professionalism, customer service, computation, problem solving, and decision-making * Provide students with timely information and feedback on their academic progress regarding quizzes, tests, homework, and projects * Follow all College retention policies to ensure student attendance. * Perform other duties as assigned. REQUIRED QUALIFICATIONS EDUCATION AND EXPERIENCE/TRAINING * Associate degree * Minimum of 5 years' experience as a Patient Access Specialist or Patient Service Representative in a hospital setting * Must possess CHAA or CHAM certifications * Must be an approved proctor through NAHAM * Prior classroom instruction and/or training experience in healthcare KNOWLEDGE, SKILLS & ABILITIES * Ability to instruct through remote and in-person delivery using platforms like Blackboard, virtual classrooms, and online Learning Management Systems * Demonstrate intermediate proficiency with Microsoft Outlook, Word, Excel, and PowerPoint * Ability to respond appropriately to the needs of the community with sensitivity * Ability to manage key metrics * Must possess excellent oral and written communication skills * Ability to multitask effectively in a fast-paced environment * Credibility, presence, and excellent facilitation abilities are required * Possess a thorough understanding of all College policies and actively participate in their implementation and enforcement COMPETENCIES CRITICAL COMPETENCIES * Service Focus * Communication * Quality of Work VERY IMPORTANT COMPETENCIES * Time Utilization * Collaboration IMPORTANT COMPETENCIES * Adaptability * Continuous Improvement PREFERRED QUALIFICATIONS * Bachelor's Degree * Demonstrated basic Blackboard skills (equivalent program) * Demonstrated experience with online instruction. * Professional presentation skills * Active membership in the National Association of Healthcare Access Management PHYSICAL DEMANDS/WORKING CONDITIONS (The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) * The work is performed in a normal, professional office or technical lab environment; * The work area is adequately lighted, heated and ventilated; * Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc.; * Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite Special Note: This is a Part-Time Non-Bargaining Unit Position, with the following Set Rate of Pay: $30.00/ hour. If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure. Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen. Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.

Please Note!!! Although you are submitting an employment application and resume for this job on Indeed or Zip Recruiter, you will still need to put in an employment application and resume at NEON. Please visit our website at **************************************************** General Duties Under the supervision of the Dental Health Service Manager, the Dental Patient Representative supports the Dentist in registering the dental patients, coordinating appointments, cash collection, charge entry, billing, coordination of benefits, insurance verification, incoming dental calls, discussing treatment plans, screening of emergency walk-ins and day appointment performs a variety of dental assisting duties while promoting quality dental care for outpatients and a safe environment of minimal stress. The Dental Patient Representative assists the dentist, teaches the patient how to care of their teeth, communicates effectively with patients( parents if patient is a child), maintains equipment and inventory, and follows universal precautions and all OSHA requirements. Education High School Diploma or GED. Minimum Qualifications Ability to serve as a mature and competent receptionist. Ability to display skill and tact in greeting patients. Ability to plan and organize. 2+ years of experience in a fast paced office environment. Technical Skills Computer Skills- Microsoft Office, Keyboard (We utilized electronic dental records and digital x-rays).

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner Answers and responds to telephone inquiries in a professional and timely manner Schedules appointments Gathers patients and insurance information Verifies and enters patient demographics into EMR ensuring all fields are complete Verifies vision and medical insurance information and enters EMR Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete Prepare insurance claims and run reports to ensure all charges are billed and filed Print and prepare forms for patients visit Collects and documents all charges, co-pays, and payments into EMR Allocates balances to insurance as needed Always maintains a clean workspace Practices economy in the use of _me, equipment, and supplies Performs other duties as needed and as assigned by manager

Patient Access Representative - (25000C2V) Description UH Parma Medical Center - Patient RegistrationPart-time 20 hours per week - 8 hour shifts between the hours of 6:00am and 6:30pmA Brief Overview The Patient Access Representative serves as the first point of contact for all patients and their families. This highly visible role supports and interacts with patients, families, and health care providers. They work directly with patients to ensure accuracy of demographic, insurance, payment and other vital patient information. They help manage questions, problem solve patient and scheduling concerns, while maintaining exceptional patient service. They support the rest of the medical care team, helping to streamline patient processing to improve patient satisfaction and help keep appointments on schedule. The Patient Access Representative has an direct effect on both the revenue cycle and the patient experience. What You Will Do Checking patients in and/or out for medical visits Answering the phone to address patient inquiries and scheduling appointments. Assists patients with enrolling and utilizing MyChart. Entering, updating and validating patient demographic, insurance & financial information to ensure accurate registration Communicating information and important details to other medical care team May contact insurance companies regarding coverage, preapprovals, billing and other issues Collects and processes patient payments for visit copays, coinsurance, deductibles and prior balances. Assist with completion of various types of paperwork and forms. Effectively work EPIC workques, worklist and inbasket messages. Schedules referrals and follow-up visits. Accurate and timely scanning of documents into EPICAdditional Responsibilities Functions as an integrated team member and works collaboratively with other staff and providers across the system to improve patient experience and department efficiency. Actively participates in UH emergency preparedness. Maintains a clean and organized work area. Will be cross-trained to perform other duties as assigned. May be scheduled to work at off-sites. Performs other duties as assigned. Complies with all policies and standards. For specific duties and responsibilities, refer to documentation provided by the department during orientation. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. Qualifications Education High School Equivalent / GED (Required) Associate's Degree or progress towards degree (Preferred) Medical Terminology (Preferred) Work Experience 1+ years Customer Service (Required)2+ years Customer Service or Customer Service in healthcare (Preferred) Knowledge, Skills, & Abilities Exceptional communication skills with both patients and medical care providers to relay necessary information (Required proficiency) Ability to juggle and prioritize multiple responsibilities and handle interruptions (Required proficiency) Strong organizational skills (Required proficiency) Problem-solving skills for scheduling conflicts, missing documentation and other issues (Required proficiency) Attention to detail to ensure all patient information is accurate and available (Required proficiency) Compassion to help patients and caregivers in difficult situations (Required proficiency) Understanding of the importance of confidentiality (Required proficiency) Basic knowledge of electronic health records and basic medical terminology (Required proficiency) Physical Demands Standing OccasionallyWalking OccasionallySitting ConstantlyLifting Rarely up to 20 lbs Carrying Rarely up to 20 lbs Pushing Rarely up to 20 lbs Pulling Rarely up to 20 lbs Climbing Rarely up to 20 lbs Balancing RarelyStooping RarelyKneeling RarelyCrouching RarelyCrawling RarelyReaching RarelyHandling OccasionallyGrasping OccasionallyFeeling RarelyTalking ConstantlyHearing ConstantlyRepetitive Motions FrequentlyEye/Hand/Foot Coordination FrequentlyTravel Requirements 10% Primary Location: United States-Ohio-ParmaWork Locations: 7007 Powers Blvd 7007 Powers Blvd Parma 44129Job: Administrative SupportOrganization: UHHS_Care_ConnectionsSchedule: Part-time Employee Status: Regular - ShiftDaysJob Type: StandardJob Level: Entry LevelTravel: NoRemote Work: NoJob Posting: Dec 16, 2025, 5:54:20 PM

Job Description The Patient Services Specialist is responsible for the smooth running of the office. They are the touchstone between patients, clinical staff, and physicians/providers. This role maintains the front office area and represents the practice with professionalism. Duties & Responsibilities: Serves patients by greeting them, answering routine questions, scheduling appointments, and maintaining records and accounts. Welcomes patient and visitors in person or on the telephone and takes detailed messages as need. Uses practice management software, patient portal and appointment reminder systems to management scheduling, interact with patients and providers, and update files and patient records. Assists patients in filling out insurance forms and other patient records. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appoints in person and by telephone. Keeps patient appointments on schedule by notifying the provider and/or clinical office staff of a patients' arrival, reviewing service delivery compared to schedule, and reminding providers of service delays. Minimizes Patients' stress by anticipating their anxieties, answering questions, and maintaining a calm and orderly reception area. Helps patients in distress by responding to emergencies and solving problems. Collects, sorts, distributes, or prepares mail, messages, and faxes. Maintains patient accounting by obtaining, recording, and updating personal and financial information. Obtains revenue by recording and updating financial information, recording, and collecting patient charges, filing, collecting, and expediting third-party claims. Following an appointment, schedules appointments, lab tests, and/or medical tests as needed. Obtains prior authorization as required by health insurers related to medication, supplies, medical equipment, etc. Maintains business office inventory and equipment by checking stock to determined inventory levels, Anticipating needed supplies, placing orders, verifying receipt and delivery of orders. Protects patients' rights by maintaining confidentiality of medical, personal, and financial information. Maintains operations by following policies and procedures and reporting needed changes to Practice Manager and/or Director of Operations. Contributes to the team effort by accomplishing related duties as needed and assigned. Required Skills/Abilities: Active listening and communication skills Patient focus Courtesy and Customer service Multi-tasking Flexibility Time management Organization Attention to detail. Computer skills and data entry experience Professionalism Problem solving Interpersonal relationship building Teamwork Hours: Monday-Thursday 8-6:30p No Nights, No Weekends or Holidays. Health, Dental, Vision and more. Education and Experience: High School Diploma or GED required. Associate degree in business administration or similar concentration a plus. 1-2 years Medical Office experience desired. Effective Date: 7/19/2024 Revision Date(s): Click or tap to enter a date. Hours: Monday-Thursday 8-6:30p No Nights, No Weekends or Holidays. Hours: Monday-Thursday 8-6:30p No Nights, No Weekends or Holidays.

We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. Responsibilities Responsibilities * Greet and welcome patients in a timely, professional and engaging manner * Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff * Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options * Contact patients to follow up on visits and to build lasting patient relationsships * Ensure compliance with health, privacy, and safety regulations * Travel as needed for training and to perform job functions Benefits for FT Employees * Healthcare Benefits (Medical, Dental, Vision) * Paid time Off * 401(k) * Employee Assistance Program Qualifications Qualifications * Minimum of high school diploma or equivalent required * 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting * Experience with dental practice management software such as Denticon/Dentrix preferred * Excellent communication skills to interact with patients, office staff, and third party stakeholders * Attention to detail in maintaining patient records and managing financial transactions Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.

We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. Responsibilities Responsibilities Greet and welcome patients in a timely, professional and engaging manner Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options Contact patients to follow up on visits and to build lasting patient relationsships Ensure compliance with health, privacy, and safety regulations Travel as needed for training and to perform job functions Benefits for FT Employees Healthcare Benefits (Medical, Dental, Vision) Paid time Off 401(k) Employee Assistance Program Qualifications Qualifications Minimum of high school diploma or equivalent required 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting Experience with dental practice management software such as Denticon/Dentrix preferred Excellent communication skills to interact with patients, office staff, and third party stakeholders Attention to detail in maintaining patient records and managing financial transactions Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.

At Integrity Foot & Ankle, we are more than just a podiatry practice; we are a growing team dedicated to providing exceptional care to our patients. As we continue to expand, we are looking for a friendly and detail-oriented Medical Receptionist to be the welcoming face of our practice. If you have 2 years of experience with EPIC or EMR and 3 years of experience as a medical receptionist, we want to hear from you! Join us and be a vital part of the Integrity Family, where we value both professional excellence and compassionate care. Key Responsibilities: Patient Interaction: Greet patients and visitors in a professional and friendly manner, both in-person and over the phone. Appointment Scheduling: Answer phone calls and schedule appointments, ensuring optimal patient flow. Administrative Tasks: Verify patient insurance and demographic information, collect co-pays and balances, maintain accurate patient records, and ensure confidentiality. Communication: Communicate with medical staff to ensure efficient patient flow and complete administrative tasks. Office Support: Maintain the cleanliness of the office, including end-of-day vacuuming, mopping, and disinfecting all surfaces. Clean and prepare rooms between patients. Insurance and Patient Care: Perform insurance verification, complete patient intake forms, assist providers as needed with patient care, and ensure appropriate equipment is set up for procedures/exams. Patient Rooming: Room patients, restock supplies in exam rooms, cast patients for diabetic shoes using foam box impressions, scan patients feet for custom orthotics and measure patients' feet for accurate custom shoe or orthotic orders. Requirements: A minimum of 3-5 years as a medical receptionist. (Applicants who do not meet this criteria will no move forward to the interview stage) 1-2 years of experience with Electronic Medical Records; experience with EPIC preferred Excellent communication and customer service skills Knowledge of medical terminology and insurance verification, insurance billing code knowledge is a plus Strong organizational and multitasking skills with the ability to work in a fast pace environment Proficiency in computer and data entry skills Ability to work independently and as part of a team Ability to lift up to 25 lbs Must be willing to work in all our locations High School Diploma or equivilant

Become a part of our caring community and help us put health first As a Patient Care Coordinator, you will: * Develop/maintain contact with key hospital, skilled nursing, assisted living facility discharge planning services and/or management to provide ongoing updates on Company's services available in a market. * Primarily conduct facility visits at the physicians' request to assist program clinical team in determining eligibility. * Ensure effective communication and collaboration with program staff and other field sales resources via weekly meetings. Actively participate in weekly program business development meetings, bringing relevant data, reports, as well as information regarding changes within accounts and referral sources. * Assist program in timely processing of physician orders as directed. Use your skills to make an impact Required Experience/Skills: * RN/LPN/LVN license. * Must have strong knowledge of governmental regulations, Medicare eligibility requirements, comprehensive understanding of potential care plan needs for the patient and coordination of necessary resources. * Excellent customer service, account development capabilities, organization, time management, problem-solving, communication and selling skills. Preferred Experience/Skills: * Bachelor's of Science in Nursing preferred. * A minimum of three years clinical experience preferred. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $57,700 - $79,500 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Job DescriptionBenefits: Training & development Cleartone Hearing Aid Service in Wooster, OH is in search of a Patient Care Coordinator who wants to be part of a dynamic crew of people striving to help our community hear their best. This is a full-time opportunity which offers a competitive hourly wage, a professional atmosphere, and an opportunity to make a difference in your community. At Cleartone Hearing Aid Services, were committed to helping our patients improve their hearing and quality of life. We treat people with compassion and empathy. Our staff engages with patients and their families, personalizing their experience to create a comfortable, warm atmosphere. We are passionate about providing the best hearing healthcare technology and the best patient experience possible for everyone. Our environment is lively, rewarding, and challenging. We believe in always fostering, supporting, and incentivizing our staffs personal, professional and financial growth through the practice. As one of our team members, we will be committed and dedicated to your success. The successful candidate will be a kind, friendly, enthusiastic and compassionate individual, eager to join our patient-centered and community-oriented practice, providing excellent support and contributing to the success of the team! Responsibilities include: Warmly greeting patients and other visitors Answering phones in a prompt and courteous manner Outbound calling to current and prospective patients Entering and updating all patient information including intake and insurance forms Scheduling appointments Receiving funds and processing payments Maintaining excellent working relationships with patients, vendors, colleagues, etc. Qualifications: Good verbal and written communication skills, including intermediate level of computer literacy. Eye for accuracy and details. A welcoming customer service orientation. Professional-level listening and problem-solving skills. Strong ability to prioritize, multi-task and stay organized. Must have consistent, punctual and reliable attendance. At least 1 year of experience in a healthcare or office setting. Minimum high school diploma. Salary & Benefits: Competitive pay (starting at $15.50-$16.50 per hour DOE) plus potential for results-based compensation plan after 90-days of employment; Paid holidays Full-time employment with a regular schedule (Monday to Friday) Patient Care Coordinator Front Office Staff Position Cleartone Hearing Aid Service in Wooster, OH is in search of a Patient Care Coordinator who wants to be part of a dynamic crew of people striving to help our community hear their best. This is a full-time opportunity which offers a competitive hourly wage, a professional atmosphere, and an opportunity to make a difference in your community. At Cleartone Hearing Aid Services, were committed to helping our patients improve their hearing and quality of life. We treat people with compassion and empathy. Our staff engages with patients and their families, personalizing their experience to create a comfortable, warm atmosphere. We are passionate about providing the best hearing healthcare technology and the best patient experience possible for everyone. Our environment is lively, rewarding, and challenging. We believe in always fostering, supporting, and incentivizing our staffs personal, professional and financial growth through the practice. As one of our team members, we will be committed and dedicated to your success. The successful candidate will be a kind, friendly, enthusiastic and compassionate individual, eager to join our clients patient-centered and community-oriented practice, providing excellent support and contributing to the success of the team! Responsibilities include: Warmly greeting patients and other visitors Answering phones in a prompt and courteous manner Outbound calling to current and prospective patients Entering and updating all patient information including intake and insurance forms Scheduling appointments Receiving funds and processing payments Maintaining excellent working relationships with patients, vendors, colleagues, etc. Qualifications: Good verbal and written communication skills, including intermediate level of computer literacy. Eye for accuracy and details. A welcoming customer service orientation. Professional-level listening and problem-solving skills. Strong ability to prioritize, multi-task and stay organized. Must have consistent, punctual and reliable attendance. At least 1 year of experience in a healthcare or office setting. Minimum high school diploma. Salary & Benefits: Competitive pay (starting at $15.50-$16.50 per hour DOE) plus potential for results-based compensation plan after 90-days of employment; Paid holidays & PTO; Part-time or full-time employment with a regular schedule (Monday to Friday)

Requirements REQUIRED EDUCATION AND/OR EXPERIENCE: High School diploma or GED equivalent. PREFERRED EDUCATION AND/OR EXPERIENCE: Associate's degree in related field. Six months' experience in healthcare/medical/insurance/DME customer service role ADDITIONAL QUALIFICATIONS: None. COMPETENCIES: Communication proficiency Compliance Customer service / client focus Results driven Stress management POSITION TYPE/EXPECTED HOURS OF WORK: The Patient Care Coordinator position is full-time, and hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m. SUPERVISORY RESPONSIBILITY: This position has no supervisory role. WORK ENVIRONMENT: This job operates primarily in a home or professional office environment but also spends some time in a warehouse setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. May utilize home medical equipment when demonstrating to patients. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is typically required to sit; frequently stands, occasionally required to climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include both close and distance vision, color and peripheral vision, depth perception and ability to adjust focus. TRAVEL: Travel is not a daily requirement for this position but may be needed for occasional local deliveries. Overnight travel may be required for continuing education and meetings at the corporate office. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EEO #ind100

Caring For the Community You Love Choose a career to make a difference in people's lives every day, choose Fisher-Titus! Perks of working at Fisher-Titus: * Hours of Work- Full time * Comprehensive Benefits Package- Medical & Dental coverage, 401K match, paid time off, tuition assistance and more! * Shift, Weekend & PRN differential About Fisher-Titus: Fisher-Titus proudly serves the greater Huron County area's 70,000-plus residents by providing a full continuum of health and wellness care from heart and cancer care to outpatient services such as lab, imaging, and physical rehabilitation. Vision: Be the first choice for healthcare and employment within our community Mission: Deliver compassionate and convenient care to the highest level of excellence that promotes lifelong health and wellness for our community General Summary: The Patient Access Representatives provides customer-service coverage for Fisher-Titus, and assume the responsibility for successful financial outcomes of all patient services. This position performs imperative duties, including but not limited to registration, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, and point-of-service collections, while maintaining patient relations, and customer satisfaction. Essential Functions: * Promptly fields and/or directs incoming calls, responds to patient and/or staff inquiries, and initiates patient triage slips, when necessary * Ensures all registration and admission forms are ready for patients to complete upon arrival for service * Practices proficient customer-service skills by greeting and treating all patients and staff with respect and discretion * Gathers and verifies all appropriate, confidential health and financial information from patients while using various computer software to assure payment for all authorized services * Enters new patient data and/or verifies patient records are up-to-date, confirms the completeness of the electronic medical record (EMR),makes changes as necessary, and files records in accordance with Fisher-Titus's filing system * Complies with all organizational, state, and federal laws and registrations related to patient privacy and confidentiality, such as the Health Insurance Portability and Accountability Act (HIPPA) * Verifies insurance eligibility and benefits within a timeframe determined by Fisher-Titus, and obtains pre-authorizations from third-party payers in accordance with payer requirements * Verifies medical necessity in accordance with Centers for Medicare & Medicaid Services (CMS) standards and communicates relevant coverage/eligibility information to the patient * Identifies patients who will need Medicare Advance Beneficiary Notices (ABNs) of non-coverage and maintains accurate records of authorizations within the [EHR] * Holds sufficient understanding of insurance protocols for referrals, co-payments, deductibles, * Performs other clerical duties as assigned * Demonstrates knowledge of safety policies and procedures by maintaining a safe environment * Exhibits professionalism in appearance, speech, and conduct, and ensures that services are provided in accordance with state and federal regulations, as well as organizational standards * Other duties as assigned.

Please Note!!! Although you are submitting an employment application and resume for this job on Indeed or Zip Recruiter, you will still need to put in an employment application and resume at NEON. Please visit our website at **************************************************** General Duties: Under the supervision of the Business Office Supervisor, the Patient Access Specialist is responsible for demonstrating independent judgment and discretion in the provision of quality patient services and support for clinical services, including; patient reception, service area reception, appointments, registration, collection of payments, service charges, telephone contacts, medical records, and referrals. The Patient Access Specialist provides administrative support to the health center. The Patient Access Specialist does not advise professional personnel, patients or any persons regarding medical issues. The Patient Access Specialist will apply well-developed customer service skills and be able to prioritize and manage individual assignments for the overall improvement of the registration process. Education: High School Graduate or equivalent; Successful completion of advanced training when available. Minimum Qualifications: 2 years of patient registration or related experience. Demonstrated knowledge and understanding of insurance plans/benefits and the verification processes. Must be able to identify and categorize each patient's age-specific grouping of needs such as, infant, adolescent, or geriatric patients. Working knowledge of HIPAA guidelines and Release of Information laws. Working knowledge of medical terminology. Ability to work as a team with technical professionals, management and medical professionals. Ability to work effectively independently and effectively solve problems. Full-Time Work Schedule Hours Day Shift: 8:30 A.M. to 5:30 P.M. Afternoon/Evening/Weekend/Holiday/ Work Schedule Hours Monday-Thursday: 12:00 P.M.-9:00 P.M.Friday: 5:00 P.M. to 9:00 P.M.Saturday: 9:00 A.M. to 3:00 P.M. Holidays: 2:00 P.M.-9:00 P.M. Part-Time Work Schedule Hours Monday: 5:00 P.M. to 9:00 P.M.Saturday: 9:00 A.M. to 3:00 P.M.Holidays: 2:00 P.M. to 9:00 P.M.

Job Description The Patient Services Specialist is responsible for the smooth running of the office. They are the touchstone between patients, clinical staff, and physicians/providers. This role maintains the front office area and represents the practice with professionalism. Duties & Responsibilities: Serves patients by greeting them, answering routine questions, scheduling appointments, and maintaining records and accounts. Welcomes patient and visitors in person or on the telephone and takes detailed messages as need. Uses practice management software, patient portal and appointment reminder systems to management scheduling, interact with patients and providers, and update files and patient records. Assists patients in filling out insurance forms and other patient records. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appoints in person and by telephone. Keeps patient appointments on schedule by notifying the provider and/or clinical office staff of a patients' arrival, reviewing service delivery compared to schedule, and reminding providers of service delays. Minimizes Patients' stress by anticipating their anxieties, answering questions, and maintaining a calm and orderly reception area. Helps patients in distress by responding to emergencies and solving problems. Collects, sorts, distributes, or prepares mail, messages, and faxes. Maintains patient accounting by obtaining, recording, and updating personal and financial information. Obtains revenue by recording and updating financial information, recording, and collecting patient charges, filing, collecting, and expediting third-party claims. Following an appointment, schedules appointments, lab tests, and/or medical tests as needed. Obtains prior authorization as required by health insurers related to medication, supplies, medical equipment, etc. Maintains business office inventory and equipment by checking stock to determined inventory levels, Anticipating needed supplies, placing orders, verifying receipt and delivery of orders. Protects patients' rights by maintaining confidentiality of medical, personal, and financial information. Maintains operations by following policies and procedures and reporting needed changes to Practice Manager and/or Director of Operations. Contributes to the team effort by accomplishing related duties as needed and assigned. Required Skills/Abilities: Active listening and communication skills Patient focus Courtesy and Customer service Multi-tasking Flexibility Time management Organization Attention to detail. Computer skills and data entry experience Professionalism Problem solving Actie listening Interpersonal relationship building Teamwork Education and Experience: High School Diploma or GED required. Associate degree in business administration or similar concentration a plus. 1-2 years Medical Office experience desired. Effective Date: 7/19/2024 Revision Date(s): Click or tap to enter a date.

Patient Access Representative Dermatology Fairlawn/Brunswick - (25000BGL) Description A Brief OverviewThe Patient Access Representative serves as the first point of contact for all patients and their families. This highly visible role supports and interacts with patients, families, and health care providers. They work directly with patients to ensure accuracy of demographic, insurance, payment and other vital patient information. They help manage questions, problem solve patient and scheduling concerns, while maintaining exceptional patient service. They support the rest of the medical care team, helping to streamline patient processing to improve patient satisfaction and help keep appointments on schedule. The Patient Access Representative has an direct effect on both the revenue cycle and the patient experience. What You Will DoChecking patients in and/or out for medical visits Answering the phone to address patient inquiries and scheduling appointments. Assists patients with enrolling and utilizing MyChart. Entering, updating and validating patient demographic, insurance & financial information to ensure accurate registration Communicating information and important details to other medical care team May contact insurance companies regarding coverage, preapprovals, billing and other issues Collects and processes patient payments for visit copays, coinsurance, deductibles and prior balances. Assist with completion of various types of paperwork and forms. Effectively work EPIC workques, worklist and inbasket messages. Schedules referrals and follow-up visits. Accurate and timely scanning of documents into EPICAdditional ResponsibilitiesFunctions as an integrated team member and works collaboratively with other staff and providers across the system to improve patient experience and department efficiency. Actively participates in UH emergency preparedness. Maintains a clean and organized work area. Will be cross-trained to perform other duties as assigned. May be scheduled to work at off-sites. Performs other duties as assigned. Complies with all policies and standards. For specific duties and responsibilities, refer to documentation provided by the department during orientation. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. Qualifications EducationHigh School Equivalent / GED (Required) Associate's Degree or progress towards degree (Preferred) Medical Terminology (Preferred) Work Experience1+ years Customer Service (Required) 1+ years Customer Service in healthcare (Preferred) Knowledge, Skills, & Abilities Exceptional communication skills with both patients and medical care providers to relay necessary information (Required proficiency) Ability to juggle and prioritize multiple responsibilities and handle interruptions (Required proficiency) Strong organizational skills (Required proficiency) Problem-solving skills for scheduling conflicts, missing documentation and other issues (Required proficiency) Attention to detail to ensure all patient information is accurate and available (Required proficiency) Compassion to help patients and caregivers in difficult situations (Required proficiency) Understanding of the importance of confidentiality (Required proficiency) Basic knowledge of electronic health records and basic medical terminology (Required proficiency) Physical DemandsStanding Occasionally Walking Occasionally Sitting Constantly Lifting Rarely up to 20 lbs Carrying Rarely up to 20 lbs Pushing Rarely up to 20 lbs Pulling Rarely up to 20 lbs Climbing Rarely up to 20 lbs Balancing Rarely Stooping Rarely Kneeling Rarely Crouching Rarely Crawling Rarely Reaching Rarely Handling Occasionally Grasping Occasionally Feeling Rarely Talking Constantly Hearing Constantly Repetitive Motions Frequently Eye/Hand/Foot Coordination Frequently Travel Requirements10% Primary Location: United States-Ohio-FairlawnOther Locations: United States-Ohio-BrunswickWork Locations: 2820 West Market Street 2820 West Market Street Fairlawn 44333Job: Administrative SupportOrganization: Specialty_Care_UHMSOSchedule: Full-time Employee Status: Regular - ShiftDaysJob Type: StandardJob Level: ProfessionalTravel: Yes, 10 % of the TimeRemote Work: NoJob Posting: Nov 5, 2025, 2:46:30 PM

We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. Responsibilities Responsibilities Greet and welcome patients in a timely, professional and engaging manner Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options Contact patients to follow up on visits and to build lasting patient relationsships Ensure compliance with health, privacy, and safety regulations Travel as needed for training and to perform job functions Benefits for FT Employees Healthcare Benefits (Medical, Dental, Vision) Paid time Off 401(k) Employee Assistance Program Qualifications Qualifications Minimum of high school diploma or equivalent required 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting Experience with dental practice management software such as Denticon/Dentrix preferred Excellent communication skills to interact with patients, office staff, and third party stakeholders Attention to detail in maintaining patient records and managing financial transactions Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.

We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. Responsibilities Responsibilities * Greet and welcome patients in a timely, professional and engaging manner * Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff * Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options * Contact patients to follow up on visits and to build lasting patient relationsships * Ensure compliance with health, privacy, and safety regulations * Travel as needed for training and to perform job functions Benefits for FT Employees * Healthcare Benefits (Medical, Dental, Vision) * Paid time Off * 401(k) * Employee Assistance Program Qualifications Qualifications * Minimum of high school diploma or equivalent required * 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting * Experience with dental practice management software such as Denticon/Dentrix preferred * Excellent communication skills to interact with patients, office staff, and third party stakeholders * Attention to detail in maintaining patient records and managing financial transactions Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.

DASCO is growing! Voted one of the 2019, 2020, 2021 and 2022 top places to work in Columbus CEO magazine. Join Us! Our benefits include: competitive compensation based on industry standards, an excellent benefits package, which includes: generous 401(k) match with immediate vesting, growth opportunities, health insurance benefit opportunities which include Medical, Dental, Vision, excellent PTO which increases based on tenure, holiday pay, and a fantastic company culture! SUMMARY: The Patient Care Coordinates a variety of branch office services to patients and referrals, including order processing, coordinating the delivery of products and services, and patient education. The role also handles a variety of tasks in support of day-to-day branch operations, such as inventory, records-keeping, office maintenance, and regulatory compliance. ESSENTIAL FUNCTIONS: Coordinates services for patients and referrals including, but not limited to, timely and accurate order processing, prompt delivery of equipment, warranty repairs and replacements and related follow-up to ensure service excellence. Prepares orders for timely and accurate billing. Delivers customer service via phone, email and face-to-face interactions. Sets up and advises patients and caregiver on equipment and service options, care and maintenance of equipment, insurance coverage, payment options and other related information. Supports and/or manages branch operation functions such as inventory, records-keeping, working reports, obtaining documentation, office maintenance and cleaning, coordination of delivery techs, policy and procedural compliance with HIPAA, The Joint Commission, State Respiratory Care Board, State Pharmacy Board and all other applicable rules and regulations. Other duties as assigned by the branch office manager. Requirements REQUIRED EDUCATION AND/OR EXPERIENCE: High School diploma or GED equivalent. PREFERRED EDUCATION AND/OR EXPERIENCE: Associate's degree in related field. Six months' experience in healthcare/medical/insurance/DME customer service role ADDITIONAL QUALIFICATIONS: None. COMPETENCIES: Communication proficiency Compliance Customer service / client focus Results driven Stress management POSITION TYPE/EXPECTED HOURS OF WORK: The Patient Care Coordinator position is full-time, and hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m. SUPERVISORY RESPONSIBILITY: This position has no supervisory role. WORK ENVIRONMENT: This job operates primarily in a home or professional office environment but also spends some time in a warehouse setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. May utilize home medical equipment when demonstrating to patients. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is typically required to sit; frequently stands, occasionally required to climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include both close and distance vision, color and peripheral vision, depth perception and ability to adjust focus. TRAVEL: Travel is not a daily requirement for this position but may be needed for occasional local deliveries. Overnight travel may be required for continuing education and meetings at the corporate office. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EEO #ind100

Caring For the Community You Love Choose a career to make a difference in people's lives every day, choose Fisher-Titus! Perks of working at Fisher-Titus: * Hours of Work- Varies / PRN * Comprehensive Benefits Package- Medical & Dental coverage, 401K match, paid time off, tuition assistance and more! * Shift, Weekend & PRN differential About Fisher-Titus: Fisher-Titus proudly serves the greater Huron County area's 70,000-plus residents by providing a full continuum of health and wellness care from heart and cancer care to outpatient services such as lab, imaging, and physical rehabilitation. Vision: Be the first choice for healthcare and employment within our community Mission: Deliver compassionate and convenient care to the highest level of excellence that promotes lifelong health and wellness for our community General Summary: The Patient Access Representatives provides customer-service coverage for Fisher-Titus, and assume the responsibility for successful financial outcomes of all patient services. This position performs imperative duties, including but not limited to registration, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, and point-of-service collections, while maintaining patient relations, and customer satisfaction. Essential Functions: * Promptly fields and/or directs incoming calls, responds to patient and/or staff inquiries, and initiates patient triage slips, when necessary * Ensures all registration and admission forms are ready for patients to complete upon arrival for service * Practices proficient customer-service skills by greeting and treating all patients and staff with respect and discretion * Gathers and verifies all appropriate, confidential health and financial information from patients while using various computer software to assure payment for all authorized services * Enters new patient data and/or verifies patient records are up-to-date, confirms the completeness of the electronic medical record (EMR),makes changes as necessary, and files records in accordance with Fisher-Titus's filing system * Complies with all organizational, state, and federal laws and registrations related to patient privacy and confidentiality, such as the Health Insurance Portability and Accountability Act (HIPPA) * Verifies insurance eligibility and benefits within a timeframe determined by Fisher-Titus, and obtains pre-authorizations from third-party payers in accordance with payer requirements * Verifies medical necessity in accordance with Centers for Medicare & Medicaid Services (CMS) standards and communicates relevant coverage/eligibility information to the patient * Identifies patients who will need Medicare Advance Beneficiary Notices (ABNs) of non-coverage and maintains accurate records of authorizations within the [EHR] * Holds sufficient understanding of insurance protocols for referrals, co-payments, deductibles, * Performs other clerical duties as assigned * Demonstrates knowledge of safety policies and procedures by maintaining a safe environment * Exhibits professionalism in appearance, speech, and conduct, and ensures that services are provided in accordance with state and federal regulations, as well as organizational standards * Other duties as assigned.