Patient service representative jobs in Lawrence, KS

Akkodis is seeking a Customer Service Representative for a Contract job with a client in Kansas City MO (Remote). Looking for a solid background in Insurance/Health Insurance and working experience with claims and benefits. This is 3+years of long-term contract with possibilities of extension. Pay Range: $17/hr-$17.50/hr. The rate may be negotiable based on experience, education, geographic location, and other factors. Job Summary Essential Duties and Responsibilities: Provide customer service via telephone or email. Spanish (nice to have) Calls process, Inbound/Outbound Equal Opportunity Employer/Veterans/Disabled Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ****************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: · The California Fair Chance Act · Los Angeles City Fair Chance Ordinance · Los Angeles County Fair Chance Ordinance for Employers · San Francisco Fair Chance Ordinance

We're partnering with a close-knit, local company to find a professional and detail-oriented Customer Service Representative to join their team. This is a full-time, direct hire role based in Edwardsville, KS, with a consistent schedule of 8:00 AM to 4:30 PM, Monday through Friday. The position is fully in-office, supporting a small, collaborative team in a casual industrial office setting. If you're someone who enjoys helping others, is comfortable managing order details, and likes working in a busy, team-focused environment, this could be a great fit. Responsibilities: Take customer orders by phone and email for commercial appliances and parts Enter detailed product orders accurately, including shipping and freight specifics Respond to customer inquiries and provide support or escalate as needed Maintain customer accounts and track order activity in internal systems Reconcile machine orders with production reports and generate weekly reports Support key account tracking and documentation for leasing and consignment Stay flexible and cross-trained, supporting team coverage and shared responsibilities Assist with other duties as assigned by the customer service manager Requirements: Strong attention to detail and ability to keep track of order specifications Excellent communication skills and a service-oriented approach Comfortable working in an open office environment with multiple conversations happening Basic proficiency with Microsoft Office and ability tolearn new software Reliable, professional, and eager to learn the products and parts they support Previous customer service experience is a plus

Johnson County Animal Clinic has an opportunity for a Patient Care Coordinator to join our team! Compensation: $16.00 - $18.00 (depending on experience) Shift Details: We offer 4 day work weeks, 10 hour shifts and 2-3 Saturdays per month (8am-12:00pm). We also offer a uniform allowance, and a generous employee pet discount. About Us: We are growing! We have gone from 2 DVM's to 3 and will be adding a fourth at the beginning of the year. We have EMR's and utilize Scribenote (AI technology) for dictation. We are looking for someone who is passionate about patient care and client service. What We Offer: A dynamic and supportive team environment where collaboration and compassion are valued. Opportunities for growth and advancement within our rapidly expanding practice. Get the work-life balance you deserve with a great schedule Competitive compensation and benefits package, including medical, dental, and vision coverage. 401K plan with company match Job Summary: The Patient Care Coordinator stays with the clients from check-in to check out, captures medical notes, creates treatment plans, coordinates treatment with technical teams, and follows up post visit. Responsibilities Essential Functions: * Maintains and upholds the Core Values and Mission Statement of MPH. * Sets the stage for a great visit by contacting clients ahead of appointments to set expectations, address questions, and request specific actions. * Warmly welcomes clients upon their arrival and escorts them to the exam room. * Real-time entry of medical information provided by the veterinarian during patient exams and ensures records are updated with diagnostic results as applicable. * Creates, presents, and explains treatment plans in accordance with the veterinarian's directions. * Collaborates with the technical team to ensure the completion of the veterinarian's treatment plan within the hospital. * Schedules follow-up appointments and future wellness visits. * Ensures the fulfillment of any required prescriptions, providing explanations to clients, and coordinating delivery if necessary. * Clearly explains discharge instructions and addresses client inquiries. * Handles client checkouts and collects payments in the exam room. * Conducts post-visit follow-ups with clients to inquire about the well-being of their pets and communicate any diagnostic, lab, or other test results. Additional Functions: * Performs other related duties as assigned. Qualifications Required Knowledge, Skills and Abilities: * Passionate about delivering exceptional client service. * Genuine love and appreciation for animals. * Friendly, personable, and committed to ensuring client satisfaction. * Proficient in active listening and accurate transcription of medical information. * Thrive on serving and assisting people. * Knowledge of, or eagerness to learn, veterinary medical terminology, conditions, and interactions. * Strong computer literacy and typing skills. * Effective communication skills, both written and verbal. Required Education and Experience: * High school diploma. Preferred Education and Experience: * Medical terminology Physical Requirements: * Prolonged periods of standing and working on a computer. * Ability to bend down and lift up to 40lbs unassisted. Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Reasonable AccommodationsApplicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation in order to perform the essential functions of a position, please send an e-mail to ************************* and let us know the nature of your request and your contact information.

Job Details Main Campus/Downtown - Kansas City, MO Part Time High School $17.00 - $20.00 Customer ServiceDescription The Patient Representative will perform general clerical and receptionist duties. This position is responsible for greeting and directing patients/visitors to the practices and services at Samuel U. Rodgers Health Center (SURHC). Make telephone calls and appointments, and communicate to patients, visitors, and staff. The Patient Representative may also conduct general interpreting for staff, patients and their families in the SURHC practices. The goal at SURHC is to create and maintain an environment in which all members of the Care Team feel both respected and empowered to actively contribute to patient care and to the continuous improvement of the clinic's processes. Performs various clerical duties in registration and practices. Issues EWIC cards to eligible WIC participants Schedules visits, tests and procedures as directed. Coordinate communication between patients, family members, medical staff, and administrative staff. Maintain knowledge of community services and resources available to patients. Investigate and direct patients inquiries or complaints to appropriate medical staff members. Greets and interprets information for all incoming patients and their families who require interpreting in any practice of SURHC. Through interpreting and relaying of all relevant and necessary patient information to staff to ensure all pertinent details are obtained for all areas of SURHC. Through interpreting and relaying of answers to patient and their families questions, distribute required patient information, and function as a primary resource for interpreting patient questions and concerns. Assess and monitors patients' and their families understanding of information conveyed. Provides interpreting assistance for scheduling follow up visits. Our robust benefits package includes: 403(b) 403(b) matching Dental insurance Employee Assistance Program Flexible Spending Account Health Savings Account Health insurance Life insurance Paid Time Off (PTO) Vision insurance Qualifications Education High School diploma or equivalent. Experience Demonstrated “skilled” business office experience. Demonstrated success in communication, customer service or working with the general public, preferably in a medical care facility. Demonstrated success in managing difficult customer situations. Demonstrated success in general computer competence including basic Word and potential to be trained on specific software for patient information, and communication.

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner Answers and responds to telephone inquiries in a professional and timely manner Schedules appointments Gathers patients and insurance information Verifies and enters patient demographics into EMR ensuring all fields are complete Verifies vision and medical insurance information and enters EMR Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete Prepare insurance claims and run reports to ensure all charges are billed and filed Print and prepare forms for patients visit Collects and documents all charges, co-pays, and payments into EMR Allocates balances to insurance as needed Always maintains a clean workspace Practices economy in the use of _me, equipment, and supplies Performs other duties as needed and as assigned by manager

This is an in-person, Monday-Friday position at our Olathe location: 11108 S Noble Dr, Olathe, KS 66061 ************** Role and Responsibilities The Patient Implant Care Coordinator will greet patient, answer phones, schedule appointments and provide cost estimate and collect patient financial responsibility. The Patient Implant Care Coordinator will also manage the doctors schedule and any communications with patient and referring offices. Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication. Updates and maintains patient insurance information. Maintains doctor schedule to ensure efficient use of the doctor's time. Partners with clinical team to ensure excellent patient experience. Adheres to deadlines and prioritize work against the patient schedule. Collects payments from patients in an effective and professional manner. Understands doctor treatment recommendations and develops treatment plans from diagnosis. Effectively communicates treatment options and associated costs to the patient. Maintains confidentiality of all information in accordance with HIPAA. Performs other related duties as assigned. Education and Experience Highschool diploma or equivalent required. Two years of customer service experience required. Medical or dental experience preferred. Skills and Abilities Understanding of dental terminology. Friendly, inviting, and professional personality and presence. Basic office skills such as typing and filing. Good organizational skills. Attention to detail. Leadership and problem-solving skills. Effective communication skills. Ability to work cross functionally with other team members. Core Benefits & Wellness Medical (including Virtual Care), Dental, and Vision Coverage Employee Assistance Program (EAP) Uniforms/Scrubs provided Financial Well-Being Competitive pay, Bonus potential, and annual merit reviews 401(k) Plan w/Company Match Health Savings Account (HSA) with HDHP health plans Life Insurance Basic and Supplemental Life Insurance Spouse and Child Life Insurance Time Off, Disability And Leave Of Absence Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays Short Term Disability Plan Long Term Disability Plan

AssistRx has engineered the perfect blend of technology and talent (you) to provide life sciences companies with an efficient solution to improve patient uptake, visibility and outcomes. Our talented team members provide therapy and healthcare system expertise to help patients achieve better results from care. The main responsibility of the Patient Care Coordinator is to correspond with patients, caregivers and team members. The Patient Care Coordinator will act as a first point of contact with patients by carefully evaluating and assessing the purpose of the call, prioritizing and triaging if indicated. The Patient Care Coordinator will also prepare shipping materials and documents for the pharmacy technicians as needed. All tasks requiring clinical decision making will be triaged to the pharmacists. To be successful in this role, you should have excellent communication abilities, business acumen, and be highly motivated to meet objectives and goals. DUTIES AND RESPONSIBILITIES: Receiving and triaging inbound phone calls. Act as first point of contact with patients by carefully evaluating the purpose of the call, carefully assessing their purpose, prioritizing their handling, and triaging the calls if indicated. Maintain information regarding Patient Services initiatives and explain them to our customers when appropriate. Record activities in the patient database and follow up to secure services for our customers by contacting physician's offices, pharmacies, and other external entities to ensure patient's needs are being met. Schedule prescription shipments directly with patients, physician's offices, or patient affiliates Receiving and completing scheduling calls via dialer or outbound queues. Gathering demographics, plan information, patient history and other data and documenting in pharmacy application as necessary. Contacting physicians for missing or required information. Processes document intake queue for pharmacy technician processing. Prepares shipping materials for packing stations Performs other related duties as assigned by management Requirements High school diploma, general education degree (GED), or one to three years related experience and/or training, or equivalent combination of education and experience Computer skills preferred: Microsoft Office (Word, Excel, PowerPoint, Office, Teams) Good communication skills, both written & verbal, preferred. BEHAVIOR CHARACTERISTICS: Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. COMPETENCIES: The PCC is able to handle inbound and outbound calls, triage as appropriate and complete scheduling tasks. The PCC is able to update patient demographics, prescriber demographics and pertinent information for the pharmacy profile. The PCC is able to prepare documentation for pharmacy technician processing; including but not limited to demographics and plan information. The PCC demonstrates ability to communicate effectively with health care providers to obtain missing information. The PCC is able to prepare shipping materials for packing. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Continually required to stand. Continually required to walk. Continually required to sit. Continually required to utilize hand and finger dexterity. Continually required to talk or hear. While performing the duties of this job, the noise level in the work environment is usually moderate. The employee must continually lift and/or move up to 50 pounds. Additional remarks regarding work environment include standard office lighting and white noise. Specialized equipment, machines, or vehicles used: Conveyor belt, manual pallet jack. Benefits Supportive, progressive, fast-paced environment Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

Our office, Cornerstone Endodontics Kansas, is seeking a Patient Care Coordinator to join our busy specialty practice. Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career. Your Responsibilities You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following: Welcoming patients to the dental office Maintaining accurate patient records Answering all incoming calls and redirecting them or keeping messages Check, sort and forward emails Keep updates records and files Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.) As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed. Schedule Requirements: Monday, Tuesday, Wednesday, and Friday from 9:00am-5:15pm and Thursday from 7:40am-5:15pm Your Background You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following: Familiarity with office machines (e.g fax, printer ect.) Strong communication and people skills Good organizational and multi-tasking abilities Problem-solving skills Customer service orientation A high school diploma Desires to help your patients If this sounds like you, you will fit right in with the team! Why You Should Join Our Team A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results. We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between. Your Benefits & Perks: BCBS High Deductible & PPO Medical insurance Options VSP Vision Coverage Principal PPO Dental Insurance Complimentary Life Insurance Policy Short-term & Long-Term Disability Pet Insurance Coverage 401(k) HSA / FSA Account Access Identity Theft Protection Legal Services Package Hospital/Accident/Critical Care Coverage Paid Time Off Diverse and Inclusive Work Environment Strong culture of honesty and teamwork We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission. Position Base Pay Range $20 - $26 USD Specialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties. Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at ************************************************** Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more. Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.

Job Description This mission centered position aids in providing services and/or distributing products to patients nationwide while maintaining accurate and complete data on partners and patients. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for the day-to-day operations of the Patient Services department, including tracking shipments, following up with our mobile partners, reviewing in default accounts, navigating issues within orders, and communicating with physicians and other external customers. Strong understanding of the Vital Tears process to effectively navigate the specialist role. Manage multiple databases to ensure accurate and complete records of partner accounts, and patient information in all systems. Follow up with patients, physicians, blood collection facilities to meet patients' needs and satisfaction. Collect patient payments and execute other accounting functions related to the order, including following up on default payments. Share high volume of inbound and outbound calls with the Patient Services team. Effective problem-solving skills to solve patient concerns and order issues, i.e. shipping issues, blood issues etc. Effective critical thinking skills; analyzing issues objectively, considering various perspectives, identifying root causes, and proposing effective solutions. Display a professional demeanor towards all patients and agencies (including but not limited to physicians, schedulers, technicians, phlebotomists, patients, other Vital Tears partners) while maintaining and strengthening relationships with all external and internal partners. Ability to de-escalate situations involving dissatisfied patients or physicians, offering assistance and support. Work in conjunction with the Business Development team to ensure both prospective and current patient relationships are being maintained and developed. Demonstrate teamwork and collaboration in internal and external communications. Be self-motivated to monitor your own work, ensuring a high level of quality, efficiency, and standards achieved. Work closely with other internal departments on tasks, projects, initiatives related to Vital Tears. (Quality Assurance, Finance, Lab, other) Generate and manage various reports including but not limited to commission reports, mobile partner reports, and accounting reports. Document accurate and current accounts, interactions, and events in the customer relations management tool. QUALIFICATIONS and EXPERIENCE: A minimum of one (2) year customer service and/or call center experience required. Previous experience with Vital Tears preferred. A basic knowledge of ophthalmology (various specialties, anatomy of the eye) a plus. Ability to think strategically and plan work around attaining goals and objectives. Strong interpersonal, verbal, written and phone communication skills required. Intermediate knowledge and ability to use computers and related technology efficiently. Ability to use multiple screens and navigate multiple systems. Active listening skills - be able to build rapport with patients. Great organizational skills. Strong problem-solving abilities and attention to detail. Ability to manage and handle stress while showing good judgment. Ability to work independently, with limited direction, and in a team environment. Ability to work with distraction and to multi-task with frequent interruptions. Intermediate knowledge of Microsoft operating systems, Microsoft Office, general database, and web-based applications. Must have reliable transportation. Availability to work rotating weekends and nights as necessary. PHYSICAL REQUIREMENTS: Frequent periods of intense concentration, attention to detail and accuracy. Ability to handle mental and physical strain involved in use of printed materials, prolonged use of computer screens and extensive phone usage. Moderate manual dexterity for basic keyboarding. Long periods of sitting and/or standing may be required. Ability to lift and move 20 pounds is required. ENVIRONMENTAL DEMANDS Normal office environment. NOTE: The preceding statements describe the nature and level of assignments normally given job incumbents. They are not an exhaustive list of duties. Additional duties may be assigned. Saving Sight is an Equal Opportunity Employer. We take pride in the diversity of our staff, and seek diversity in our applicants. Saving Sight does not unlawfully discriminate on the basis of any status or condition protected by applicable federal or state law. Saving Sight reserves the right to seek, hire and promote persons who support the goals and mission of the institution. Job Posted by ApplicantPro

Job Description New Patient Coordinator Kansas City Allergy and Asthma is seeking a New Patient Coordinator to create a new and unique patient experience in a fast-paced healthcare environment. This role is critical to the organization as it ensures: A positive first impression with each of our patients A positive relationship with our referring sources Strengthened relationships with all of our referral sources Improved patient access Optimized schedules for our Physicians and Nurse Practitioners Continued growth of our organization You have what it takes if you excel in: Communication skills Problem solving skills Attention to detail Enjoy engaging with people Self-sufficient and creative attitude Outgoing and enthusiastic personality Enjoy educating patients and team members Bachelors or Masters Degree in Communication, Marketing or Hospitality Management from an accredited university. You will be responsible for the following: Communicating with each patient to ensure the best experience and first impression with our practice. Counsel and guide the patient to ensure maximum use of patient and organizations' time. Building and maintaining relationships with our referring sources. Collaborate with the marketing team to improve company visibility and patient experience. Demonstrate success by tracking and analyzing above responsibilities and communicating results on a consistent basis Come join our team: KC Allergy & Asthma is the largest and most prestigious allergy and asthma clinic in Kansas City with 4 Physicians and 3 Nurse Practitioners serving thousands of patients per week. KC Allergy and Asthma provides outstanding benefits such as Paid Time Off, Holiday pay, Health, Dental and Vision insurance, generous employer paid retirement, and a great work environment. Salary range $40K to $50K with outstanding benefits such as health, dental and vision insurance, generous time off and retirement plan. Pre-employment drug screening is required. Job Posted by ApplicantPro

Guided by our core values and commitment to your success, we provide health, financial and lifestyle benefits to ensure a best-in-class employee experience. Some of our offerings include: Highly competitive total rewards package, including comprehensive medical, dental and vision benefits as well as a 401(k) plan that both the employee and employer contribute Annual incentive bonus plan based on company achievement of goals Time away from work including paid holidays, paid time off and volunteer time off Professional development courses, mentorship opportunities, and tuition reimbursement program Paid parental leave and adoption leave with adoption financial assistance Employee discount program Summary: Spira Care was designed with our patients at the center of their Care Teams. This collaborative, patient-centered approach to primary care offers patients a one-of-a-kind healthcare experience and offers healthcare professionals an opportunity to really see the impact they can make in their patients' lives. Our Care Teams are made up of professionals with diverse backgrounds, experiences, and focus areas who are curious, empathetic, and collaborative. Spira Care is looking to welcome people on our team who are excited about innovating in primary care and are passionate about helping people achieve their health goals. The Care Guide Advocate is an integral role within the Care Team who will fulfill key patient-experience responsibilities by managing patient interactions at Spira Care from the moment they walk in the door and assist patients with navigating through the complexities of insurance benefits and healthcare to make the experience simple, personal and transparent. They will effectively leverage a myriad of skill sets to provide the patient a seamless healthcare experience, blending administrative, educational and customer service functions.Job Description: Provide a high degree of customer service and professionalism when interacting with patients in person, by phone or email; ability to emphasize with patients and diffuse difficult situations professionally and in a caring manner. Checks patients in and out for appointments/services; ensures follow-up appointments are scheduled at the appropriate interval. Works through assigned EMR inboxes. Assists patients with completion of paperwork upon registration. Notifies the appropriate staff member and assists the patient in being seen in a timely manner. Manages projects, competing priorities and deadlines to ensure project timelines are met and patients receive information in a timely manner. Assist Care Guide RN with care coordination including pre-visit planning, clinical pathway adherence, care gap identification and management, ER/inpatient discharges, transitions of care in conjunction with clinical team collaboration. Ensures accurate and complete information within electronic medical records system; assists with uploading medical records or forms to patient's chart in an accurate, timely and compliant manner. Protect/observe patient privacy and confidentiality, per external regulatory requirements (HIPAA) and internal policy and procedure. Ensure front desk and lobby area remain neat and organized; responsible for restocking supplies, disinfecting furniture/toys, and resetting conference room. Maintains confidentiality of all regulated information in compliance with state and federal laws; Reads, understands and follows medical policy and all corporate, divisional and departmental policies and procedures. Including but not limited to: Protected Health Information (PHI), Personal Identifiable Identification (PII). Meets individual quality performance standards and annual targets for program performance as mutually agreed to by management team to maximize program value. Ensures compliance with applicable URAC and NCQA accreditation guidelines and state and federal regulations. May be required to travel between Care Centers. Minimum Qualifications High School diploma. 2-3 years in customer service. Strong computer skills and experience with Electronic Medical Record systems. Intermediate knowledge of Microsoft Windows applications. Exceptionable verbal communication skills. Ability to work effectively in a fast-paced environment with competing priorities. Ability to effectively present information and respond to questions from groups of managers, members, external resources, and our patients. Ability to define problems, collect data, establish facts, and draw valid conclusions and action plans. Ability to work with a variety of member tools/applications used to access and document health and basic insurance information and support member interactions thru various communication channels (phone, chat, email, etc.). Spira Care has specific vaccination requirements as a condition of employment. You must be able to comply with this condition of employment with or without reasonable accommodation based on a sincerely held religious belief or a disability. Preferred Qualifications Experience in healthcare or medical office. Experience with Athena Health EHR. Spira Care is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

We're different. In a good way. In communities like ours, co-workers and patients are our friends and neighbors. Sometimes they are family. And we take care of each other like family. If you're tired of the typical workplace grind, we have something very different in store for you. Reasonable hours, a devoted team, a commitment to improvement, and believing in the value of every person - whether employee or patient - are just a few of the qualities for which we're known. We're a human potential company . Join us and experience the difference of the Desert Sage Way. We can't wait to meet you. Desert Sage Health Centers believes in patient-focused care delivered through a caring team of competent and caring health care professionals. As a Patient Centered Medical Home (PCMH), Desert Sage Health Centers prides itself in the quality of care it delivers to more than 6,400 annual patients at three health center site locations. Our integrated system emphasizes prevention, healthy living and is designed to reduce health care disparities and avoid unnecessary trips to emergency rooms or other more costly forms of care. Desert Sage Health Centers is currently recruiting an energetic full time Bilingual Patient Registration team member who is self motivated, energetic, and approaches customer service with a smile first, for our front desk patient registration department! The right person must be bilingual in Spanish/English, able to multi task, schedule patient appointments by phone and in person, maintain files, tracking systems and data collection activities. If this sounds like you, then please apply! Responsibilities: Greets and welcomes all patients/visitors to the clinic in a courteous, helpful and friendly manner. Determines purpose of visit or phone calls and directs patients/visitors/callers to appropriate area. Performs intake duties including explaining various forms. Updates and verifies demographic information for established patients to include: addresses, phone numbers, insurance benefits, and emergency contact. Registers new patients. Promptly check-in patients arriving for their appointments, monitors time waiting (no more than 10 minutes). Participate in morning huddles with clinical and/or dental staff to prepare for work day to include needs for interpretation, available appointments, triage and ensuring that schedules are at capacity for each day and next day. Determine timeframe for appointment requests for new and established patients utilizing standards of scheduling protocol and the degree of patient's medical needs. Monitor and update ‘Eligibility and Phone' reports. Efficiently reschedules return appointments and assess patient for satisfaction of visit. Maintain knowledge of the current standard scheduling and tools. Offer and/or update sliding scale discount to every patient (no insurance, under-insured and insured, & Medicare) information for eligibility for discounted services. Explains the 340B medication program to patients and verifies 340B information is up-to-date and accurate on an annual basis. Collect monies and payments from patients for office visits and any fees due at time of service (TOS) during “check-in” for patient's visit. Direct medication refill requests to the clinical support staff via patient case in electronic health computer system. Knowledge on how to problem-solve various situations that occur in the medical, behavioral health and/or dental electronic health record system related to the patient's statement, demographics and insurance information. Maintain cash box balancing at the beginning and end of each day. Knowledge of policy on setting patients up on payment plans as assigned. Works in collaboration with Patient Accounts to problem-solve accounts, as appropriate. Maintains strict patient confidentiality at all times. Clean and maintain work space, lobby area, computers, printers, and photocopiers on a regular basis according to equipment maintenance procedures. Awareness/acceptance of cultural competency aspects and sensitivity. On a rotating basis with other staff work occasional evenings and Saturdays as applicable. Assist in training new patient registration staff as necessary. Ability and transportation to rotate between three health center locations as needed. Requirements: Bilingual in both English and Spanish is Required Must have high school diploma or equivalent. Experience in primary care is preferred. Strong verbal communication skills. Courteous and empathic personality. Ability to operate electronic health computers/keyboard and phone system. Ability to work under pressure and handle multiple tasks. Prefer at least one-year public contact experience. Ability to maintain confidentiality per the Privacy Act. Possess good judgment about handling clinical emergencies and behavioral problems. Benefits include paid holidays, vacation, health and dental insurance. Salary is DOE. If you are self motivated, compassionate and ready to give back to your community, and have the necessary training, come join our team! Desert Sage Health Centers provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Indian Creek Ambulatory Surgery Center is a state-of-the-art ASC jointly owned by the University of Kansas Health System and physician investors. Indian Creek ASC has 7 operating rooms and 6 procedure rooms and provides patients with services in Orthopedics, General Surgery, ENT, GI and Pain. ICC ASC is a fast-paced, high volume outpatient surgery center that provides exceptional care to surgical patients. Indian Creek ASC is seeking an experienced Registration/Admitting Clerk with a diverse skill-set. The Patient Registration Representative is responsible for the admission of patients to the ASC, which includes verifying the accuracy and completeness of the patient's clinical, demographic and insurance information and entering information correctly into the patient's chart in the electronic medical record. The Patient Registration Representative communicates any delays to patients and their family members and actively communicates to the clinical areas to ensure continuity of care for patients and customer service to physicians. The Patient Registration Representative will cross-train to other Business Office duties as needed. ICC ASC is seeking someone with excellent customer service skills as the Registration Clerk is the first person our patients encounter in our facility. This role also requires a candidate who is flexible and easily adapts to a fast-paced, rapidly changing environment. Competing demands require someone who is able to appropriately prioritize tasks, and demonstrate attention to detail. Required experience/skills/education High school diploma or GED required; college or technical school preferred Minimum of 2 years front desk/registration experience in a healthcare setting required; experience with EPIC or another electronic medical record software is preferred Minimum of 2 years experience in one or more of the focused areas of A/R, A/P, insurance verification, payment posting, medical record management, or scheduling preferred Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Parental leave Vision insurance Schedule: 8 hour shift Day shift Monday to Friday Education: High school or equivalent (Preferred) Experience: Customer service: 1 year (Preferred) Medical terminology: 1 year (Preferred) Computer skills: 1 year (Preferred) Work Location: In person

Job DescriptionBenefits: 401(k) matching Dental insurance Employee discounts Health insurance Paid time off Vision insurance We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. We have 8 locations and our immediate need is in our Raytown, MO location As a Front Desk Representative, you will be the first point of contact for our patients. You will greet patients as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. Shifts Monday 7am-6pm Tuesday 1:45pm-6:30pm Wednesday 8am-6pm Thursdays 1:45pm-6:30pm Friday 7am-5pm We are also open on Saturdays 8am-1pm. Saturdays will be 2x a month, if you are scheduled a Sat shift, then you would have another day off during the week. Responsibilities Greet patients as they arrive and provide an excellent customer experience Answer phone calls and schedule appointments Assist clients with paperwork, including consent forms Maintain a clean and inviting environment Provide general customer service and attend to the needs of customers throughout their services Qualifications Two or more years of experience as a receptionist or similar role is preferred Excellent communication skills with a commitment to customer service Strong work ethic and positive attitude Familiar with computers and scheduling software Excellent multi-tasking skills Benefits/Perks Competitive salary Flexible Schedule Great work-life balance Paid time off Ongoing training Employee Discount

SCHEDULE: Fri/Sat 1pm-11:30pm SUMMARY: This position is the face of the patient experience which provides quality support services of scheduling, registration, insurance verification, co-pay or co-insurance collections and other related tasks within the revenue cycle. The data collection processes performed by this role directly impact departments such as Patient Financial Services, Health Information Management, Prior Authorization, Care Management and Clinical Services. Individuals in this role are front facing and provide the first impression of customer service at Liberty Hospital. Required Education/Training: High school diploma or equivalent OR five (5) years of healthcare registration experience Required Experience: Six (6) months' clerical or customer service experience in a front facing office setting or retail position; ability to multi-task, strong computer experience, outstanding customer service skills, basic mathematics and payment processing, ability to remain calm and professional Preferred Education/Training: Associate's degree or equivalent college hours Preferred Experience: Prior medical clerical experience; understanding of medical terminology and standard insurance forms

If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site. Please log into my WORKDAY to search for positions and apply. Ancillary Access Representative (PRN) 101 Truman Medical Center Job Location University Health Truman Medical Center Kansas City, Missouri Department Patient Access UHTMC Position Type Part time Work Schedule 7:00AM - 5:00PM Hours Per Week 4 Job Description Shift: Weekdays | Day Shift (7:00 AM - 5:00 PM) | As Needed Are you the kind of person who thrives in a fast-paced healthcare setting and enjoys helping people feel welcome, informed, and taken care of? If so, we'd love to have you on our team as an Ancillary Access Representative (AAR) - a vital part of our front-line patient access experience! What You'll Do: As an AAR, you'll wear many hats and play a key role in the patient journey. From registration and scheduling to insurance verification and order activation, you'll be a key player in making sure everything runs smoothly from the very first interaction. This position is fully cross-functional, meaning you'll get hands-on experience in all areas of patient access - no two days are exactly the same! Your day-to-day may include: * Performing inpatient and outpatient registrations with accuracy and care * Helping patients meet financial requirements and navigating insurance processes * Answering questions and providing info to patients, families, and other hospital users * Communicating with clinical and service teams to support smooth patient flow * Scheduling and activating orders as needed * Keeping the focus on outstanding customer service at every turn Minimum Requirements: High school diploma or equivalent Previous experience as a Patient Access Representative or Scheduling Rep Excellent verbal and written communication skills Strong attention to detail and accuracy Ability to analyze information, solve problems, and handle sensitive inquiries with professionalism Comfortable reading and interpreting clinical, financial, and legal documents Basic computer and keyboarding skills Bonus Points (Preferred Qualifications): 2+ years of experience in a patient-facing role Working knowledge of medical terminology Insurance verification and prior authorization experience Bilingual (especially Spanish-speaking) is a huge plus! Why You'll Love It Here: * You'll be part of a supportive, patient-centered team * You'll make a real impact on someone's care journey-starting with their first hello * You'll get hands-on experience in multiple areas of patient access, growing your skills and confidence Ready to jump in and help us make healthcare more welcoming and efficient? Apply today!

Antioch Dog and Cat Hospital has an opportunity for a Patient Care Coordinator to join our team! Shift Details: This is a full time position (30+ hours/week) Compensation: $15.00 - $16.00/hour (based on experience) What We Are Looking For: Our Patient Care Coordinator is the liaison between the staff and our valued clients. The ideal candidate for this position requires excellent verbal communication skills to effectively convey the importance of veterinary care to clients. Strong active listening skills are essential for addressing client questions and concerns. Emotional intelligence and social awareness are highly valued traits. Additionally, the role demands the ability to multitask in a fast-paced environment. What We Offer: A dynamic and supportive team environment where collaboration and compassion are valued. Opportunities for growth and advancement within our rapidly expanding practice. Get the work-life balance you deserve with a great schedule Competitive compensation and benefits package, including medical, dental, and vision coverage. 401K plan with company match Job Summary: The Patient Care Coordinator stays with the clients from check-in to check out, captures medical notes, creates treatment plans, coordinates treatment with technical teams, and follows up post visit. Responsibilities Essential Functions: * Maintains and upholds the Core Values and Mission Statement of MPH. * Sets the stage for a great visit by contacting clients ahead of appointments to set expectations, address questions, and request specific actions. * Warmly welcomes clients upon their arrival and escorts them to the exam room. * Real-time entry of medical information provided by the veterinarian during patient exams and ensures records are updated with diagnostic results as applicable. * Creates, presents, and explains treatment plans in accordance with the veterinarian's directions. * Collaborates with the technical team to ensure the completion of the veterinarian's treatment plan within the hospital. * Schedules follow-up appointments and future wellness visits. * Ensures the fulfillment of any required prescriptions, providing explanations to clients, and coordinating delivery if necessary. * Clearly explains discharge instructions and addresses client inquiries. * Handles client checkouts and collects payments in the exam room. * Conducts post-visit follow-ups with clients to inquire about the well-being of their pets and communicate any diagnostic, lab, or other test results. Additional Functions: * Performs other related duties as assigned. Qualifications Required Knowledge, Skills and Abilities: * Passionate about delivering exceptional client service. * Genuine love and appreciation for animals. * Friendly, personable, and committed to ensuring client satisfaction. * Proficient in active listening and accurate transcription of medical information. * Thrive on serving and assisting people. * Knowledge of, or eagerness to learn, veterinary medical terminology, conditions, and interactions. * Strong computer literacy and typing skills. * Effective communication skills, both written and verbal. Required Education and Experience: * High school diploma. Preferred Education and Experience: * Medical terminology Physical Requirements: * Prolonged periods of standing and working on a computer. * Ability to bend down and lift up to 40lbs unassisted. Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Reasonable AccommodationsApplicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation in order to perform the essential functions of a position, please send an e-mail to ************************* and let us know the nature of your request and your contact information.

Job Details Main Campus/Downtown - Kansas City, MO Adult & Senior Health Services - 100 - Kansas City, MO; Children & Adolescent Health - 103 - Kansas City, MO Full Time High School Customer ServiceDescription The Patient Representative will perform general clerical and receptionist duties. This position is responsible for greeting and directing patients/visitors to the practices and services at Samuel U. Rodgers Health Center (SURHC). Make telephone calls and appointments, and communicate to patients, visitors, and staff. The Patient Representative may also conduct general interpreting for staff, patients and their families in the SURHC practices. The goal at SURHC is to create and maintain an environment in which all members of the Care Team feel both respected and empowered to actively contribute to patient care and to the continuous improvement of the clinic's processes. Performs various clerical duties in registration and practices. Schedules visits, tests and procedures as directed. Coordinate communication between patients, family members, medical staff, and administrative staff. Maintain knowledge of community services and resources available to patients. Investigate and direct patients inquiries or complaints to appropriate medical staff members. Greets and interprets information for all incoming patients and their families who require interpreting in any practice of SURHC. Through interpreting and relaying of all relevant and necessary patient information to staff to ensure all pertinent details are obtained for all areas of SURHC. Through interpreting and relaying of answers to patient and their families questions, distribute required patient information, and function as a primary resource for interpreting patient questions and concerns. Assess and monitors patients' and their families understanding of information conveyed. Provides interpreting assistance for scheduling follow up visits. Our robust benefits package includes: 403(b) 403(b) matching Dental insurance Employee Assistance Program Flexible Spending Account Health Savings Account Health insurance Life insurance Paid Time Off (PTO) Vision insurance Qualifications Education High School diploma or equivalent. Experience Demonstrated “skilled” business office experience. Demonstrated success in communication, customer service or working with the general public, preferably in a medical care facility. Demonstrated success in managing difficult customer situations. Demonstrated success in general computer competence including basic Word and potential to be trained on specific software for patient information, and communication.

Job Description: The purpose of this position is to help patients get access to the medications and therapies that they need. A Day in the Life as a Patient Access Specialist: This role works directly with healthcare providers & insurance plans/payers to gather information about a patient's insurance and the coverage provided for a specific pharmaceutical product. The Patient Access Specialist will support the healthcare providers addressing questions regarding coding and billing and navigating complex reimbursement issues. This position also provides support for Prior Authorizations (PA) for an assigned caseload and helps navigate the appeals process to access medications. Ensure cases move through the process as required in compliance with company requirements and the organization's defined standards and procedures; in a manner that provides the best level of service and quality Conduct benefit investigations for patients by making outbound phone call to payers to verify patient insurance benefit information, navigate complex reimbursement barriers and seek resources to overcome the barriers Verify patient specific benefits and document specifics including coverage, cost share and access/provider options Identify any coverage restrictions and details on how to expedite patient access Document and initiate prior authorization process and claims appeals Report any reimbursement trends or delays in coverage to management Act as a liaison for field representatives, health care providers and patients About AssistRx: Voted Top Work Places in Orlando 3 years in a row, AssistRx understands that the key to success is our fantastic team members. AssistRx has engineered the perfect blend of technology and talent to deliver best in class results. We believe that access to specialty therapies transforms lives and is achieved through the powerful combination of our people and technology. Want to know more? Follow us on LinkedIn to find out how our team members are #TransformingLives. Why Choose AssistRx: Work Hard, Play Hard: Preloaded PTO: 100 hours (12.5 days) PTO upon employment, increasing to 140 hours (17.5 days) upon anniversary. Tenure vacation bonus: $1,000 upon 3-year anniversary and $2,500 upon 5-year anniversary. Impactful Work: Join a team that is at the forefront of revolutionizing healthcare by improving patient access to essential medications. Flexible Culture: Many associates earn the opportunity to work a hybrid schedule after 120 days after training. Enjoy a flexible and inclusive work culture that values work-life balance and diverse perspectives. Career Growth: We prioritize a “promote from within mentality”. We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization. Innovation: Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry. Collaborative Environment: Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible. Tell your friends about us! If hired, receive a $750 referral bonus! Requirements Qualifications to be a Patient Access Specialist: In-depth understanding and experience with Major Medical & Pharmacy Benefit Coverage 2 to 3 years of benefit investigation involving the analysis and interpretation of insurance coverage 2 to 3 years of experience interacting with healthcare providers in regard to health insurance plan requirements Excellent verbal communication skills and grammar Salesforce system experience preferred Benefits Want to learn more about what employee benefits AssistRx offers? Here are some additional benefits that our employees enjoy! Medical, dental, vision, life, & short-term disability insurance Teledoc services for those enrolled in medical insurance Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Legal insurance Wondering how we recognize our employees for delivering best in class results? Here are some of the awards that our employees receive throughout the year! #TransformingLives Honor: This quarterly award program is a peer to peer honor that recognizes and highlights some of the amazing ways that our team members are transforming lives for patients on a daily basis. Values Award: This quarterly award program recognizes individuals who exhibit one, or many, of our core company values; Excellence, Winning, Respect, Inspiration, and Teamwork. Vision Award: This annual award program recognizes an individual who has gone above and beyond to support the AssistRx vision to transform lives through access to therapy. AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.