Patient service representative jobs in Lexington, KY - 411 jobs

The Patient Access Specialist functions in a patient communication role, located in a call center setting. Facilitates patient access to care through registration, scheduling, and recording of patient communications. Must be committed to excellent communication and delivering an exceptional patient experience. PREFERRED QUALIFICATIONS: Formal training which will probably be indicated by a high school diploma or equivalent; experience working with the public; excellent communication/phone skills; computer/typing skills; medical office experience preferred, knowledge of medical terminology, ability to maintain composure in a fast paced work environment PHYSICAL GUIDELINES: Physical guidelines include the ability to move, traverse, position self, remain in a stationary position and negotiate steps for up to eight hours per day; motor coordination and complete manual dexterity; articulate speech, visual acuity; ability to hear. NOTE: This document is intended to describe the general nature and level of work performed. It is not intended to act, as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified. Attendance is an essential function of the job. LEXINGTON CLINIC IS AN EQUAL OPPORTUNITY EMPLOYER (EOE)

Description The Client Service Representative role is an absolutely crucial role at AAC. Currently we are hiring at our 24/7 emergency practice located at 2120 Pimlico Drive. The CSR is responsible for: * Managing 6 phone call lines with the team * Scheduling appointments * Check patients in/out * Process payments * Discuss payment alternatives with clients * Collect all important client information * Help pet owners identify pet emergencies * Contact owners as necessary with bloodwork results (within normal limits) * Document client communications * Note client prescription requests in Cornerstone * Restock office supplies, restock coffee bar, help clean exam rooms * Run end of day reports * Educate clients on basic pet needs (prevention, food, etc.) * Handle cash transactions * Maintain a clean reception area Benefits: * Health Insurance / Dental and Vision * Paid time off * Simple IRA Retirement with matching * Opportunity for advancements * Opportunity for Bonuses * Uniform stipend * Three free annual wellness visits and % off discount on services More Requirements/Responsibilities Qualifications: The ideal candidate for this role will experience in the client service field. Skills Required: * Active listening * Attentiveness * Conflict resolution * Excellent written and communication skills * Ability to learn quickly in a high-volume and fast-paced environment * Experience within veterinary industry or similar field Schedule Requirements: To be considered you must have a flexible schedule and be willing to work some weekends and volunteer for holidays. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.

Dealership:L0629 Southeast Finance Center Title and Registration Specialist Employment Type: Full-time 8:00-5:00 Drive Your Career Forward with Lithia & Driveway Freedom Chrysler Jeep Dodge is powered by Lithia! Lithia & Driveway (LAD) is a Fortune 500 company and one of the largest automotive retailers in North America, with nearly 450 dealerships across the U.S., Canada, and the U.K. Our Dealership Accounting teams are essential partners in our success, ensuring accuracy, consistency, and compliance across all financial operations. With a strong focus on collaboration, growth, and continuous improvement, we offer the tools and support you need to build a rewarding accounting career in a fast-paced, dynamic environment. Join us and be part of a team where your impact truly drives the business forward. With a mission of "Growth Powered by People," we are propelled by our colleagues and preferred by our customers, making Lithia & Driveway the leading automotive retailer in each of our markets. Our success is fueled by four core values: Earning Customers for Life Improving Constantly Taking Personal Ownership Having Fun Our entrepreneurial, high-performance culture sets us apart, and our philosophy is straightforward: assemble a team of passionate individuals and cultivate an environment that empowers colleagues to excel. We'd love to have you join us on our journey. What You'll Do: Review and analyze inbound and outbound vehicle title and registration documents for accuracy, and submit them to the appropriate government agencies. Research and resolve vehicle title issues for both purchased and sold vehicles that have aged beyond 15 or 30 days respectively. Communicate directly with customers via chat, phone, and email to resolve registration/title issues and answer questions about purchase paperwork. Work directly with government personnel when needed to resolve registration or title discrepancies. Follow up with internal LAD personnel to correct issues identified during the purchase or sale process. Meet company-established benchmarks for accuracy, timeliness, cure rates, and efficiency. Apply effective strategies to diagnose and resolve administrative and occasionally complex issues in a timely manner. Perform additional tasks and responsibilities as needed to support the title and registration function. What You'll Bring: Strong attention to detail - essential for reviewing and processing title and registration documents accurately. Excellent communication skills - for interacting with customers, internal teams, and government personnel. Time management - to meet deadlines and performance standards. Active listening - to understand and resolve customer and administrative issues effectively. Critical thinking - for diagnosing and resolving both routine and complex title/registration problems. Ability to work independently - especially important in a role that requires self-motivation and accountability. Experience: 1+ years of experience in a vehicle dealership and/or processing vehicle registration paperwork is preferred. Notary helpful but not required. We Offer Best-in-Class Industry Benefits: The full salary range for this position is $35,000-55,000 annually. The anticipated starting pay for this role is $20-25, based on factors such as skills, experience, and internal equity. Final compensation will be determined through the interview process and in accordance with applicable pay equity and transparency laws.Medical, Dental, and Vision Plans starting after 30 days Medical, Dental, and Vision Plans starting after 30 days Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs Qualifications: High School graduate or equivalent required 18 years or older We are a drug-free workplace If you are ready for a change, if you are ready to learn more, grow more and do more than you've ever done before, apply today. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Responsibilities Ensures the telephone is answered in a timely and professional fashion. Helps ensure efficient and profitable operations by seeking patient referrals, maintaining equipment, utilizing supplies cost-effectively, and posting patient charges accurately. Ensures all insurance is verified and communicated to clinical staff and patients. Ensures all financial obligations are communicated with the patient and properly noted for each procedure. Ensures all accounts are properly credited when payment is received. Follows scheduling guidelines to ensure a manageable and profitable schedule for the dentist and hygienists. Actively participates in recall program to ensure goals are achieved. Qualifications High school diploma Have strong communication skills Have an eagerness to learn and grow Must pass a background check and drug screen

PRIMARY FUNCTION The Patient Access Associate greets patients and visitors, acts as intermediary between patients and clinical staff, and ensures accuracy of patient demographic and billing information in the practice management system. The Patient Access Associate influences patient flow and the general pace of clinic business day through scheduling decisions. The Patient Access Associate works as part of an integrated care team to provide high quality coordinated care. PRINCIPLE DUTIES Offers each visitor to the organization an exemplary service experience. Greets all patients and visitors promptly and pleasantly. Explains policies to patients and distributes patient information sheets, when appropriate. Manages telephone traffic into clinic by maintaining responsibility for answering incoming calls within two rings, using proper greeting and name. Screens calls for physicians, Assists clients needing minimal assistance, Transfers calls to other staff as necessary. Responds to patient requests for appointments, scheduling the patient appointments at convenience of patient; According to reason provided and in accordance with scheduling guidelines. Offers appointments with the Primary Care Provider when possible. Ensures enough time is allotted for special procedures or lengthy exams. Maintains complete understanding of scheduling guidelines Updates and/or verifies all demographic information at every patient interaction Patient Name Birthdate Check in Address & Phone Number, Including Guarantor Address & Phone Number Insurance Information Preferred Primary Care Provider Preferred Pharmacy Scan insurance information at EVERY visit. Collects patient insurance Scans copy of all new insurance information into patient's cart Validates insurance effective dates and policy numbers at initial visit Verifies continued coverage at subsequent visits. Follows guidelines for patient workflow Promptly updates Tags patients as arrived or ready for service. Notifies clinical support staff that patient is ready for intake. Monitors waiting room to ensure timely flow of patients and maintains area for optimal customer experience. Collects patient payments Informs all patients of the sliding fee program. Enforces established financial policies Refers patients to Financial Counselor as appropriate. In absence of Financial Counselor, initiates patient qualification for the sliding fee program. Completes check-out procedures Completes follow up orders entered by provider. Provides documentation (school/work excuse, release of information, etc.) to patient as directed by provider. Completes end-of-day reconciliation and nightly deposit. Follow up on “no show” patients according to procedure and informs physician when follow-up contact is not successful. Completes the documentation of patient reminder calls on a daily basis. Contacts patients on follow-up or recall list to schedule needed appointments with providers. Employees are responsible are for maintaining a thorough understanding of their role in the following protocols and as protocols are updated periodically employees are expected to remain current on any updates. Recall plans Reminder calls DNKA-/No Show Appointments Sliding fee Process Updating Patient's Insurance Information Updating Patient Registration Scheduling Guidelines Canceling or Rescheduling an Appointment Same Day Appointment Scheduling Answering Telephone Call Patient Right to Confidential Communications Assists with other duties or in other departments as instructed by supervisor. Acknowledges that White House Clinics strive to be a patient-centered medical home and, as such, prescribe to team-based delivery of primary care services. Recognizes that the completion of the above listed duties illustrates the employee's role in aforementioned team-based care and accepts responsibility for being an active member of the team, including identification of quality improvement opportunities. JOB REQUIREMENTS Minimum Education High School Diploma Minimum Work Experience Minimum 1-year medical office experience preferred. Required License n/a Qualifications Successful applicants will be mature and well organized with pleasant personality and speaking voice. Since this position provides the patient or visitors first impression of our clinic, professional appearance, and warm, friendly demeanor. Knowledge of medical office procedures, basic computer skills, and scheduling. Position requires skills in verbal and written communication and multi-tasking. Proficient time management and organizational skills. Preference will be given to candidate with previous medical office experience. ORGANIZATIONAL EXPECTATIONS Professionalism Maintains competency and knowledge of current standards of practice, trends, and developments in related scope of practice through reading and in-services. This is especially important in the areas of insurance coverage and claims, patient flow, scheduling, assuring correct patient information, and handling patient relations. Obeys appropriate dress code as specified in Employee Handbook. Provide superior customer service to all patients, external customers (office staff of other offices, hospital, community agencies, etc.), and co-workers. Serves as an ambassador of the White House Clinics in all conversations and interactions with these parties. Service Demonstrates excellent customer service through his/her attitude and actions, consistent with the standards contained in the Mission and Vision and Values of the organization. Maintains clinic standards for a clean and quiet patient environment to maintain a positive patient care experience. Promotes culture of safety for patients and employees through proper identification, reporting, documentation, and prevention. Compliance Maintains compliance with organization's policies, as well as established practices, protocols, and procedures of the position, department, and applicable professional standards. Complies with organizational and regulatory policies for handling confidential patient information. Adheres to professional standards, clinic policies and procedures (OSHA, HIPAA, Standing Orders, etc.), federal, state, and local requirements, Health Resources and Services Administration (HRSA), U.S. Department of Health and Human Services (HHS), Office of the Inspector General (OIG), etc. Cooperates fully with all aspects of Corporate Compliance Plan and Standards of Conduct. Participates in all safety programs which may include assignment to an emergency response team. ACCOUNTABILITY Accountable to the Front Office Team Leader and Service Line Manager and responsible for keeping the Front Office Team Leader and Service Line Manager informed of office activities and problems that arise. SUPERVISION EXERCISED None. TYPICAL PHYSICAL DEMANDS This position requires sitting, some bending, stooping and stretching. Eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment are also required. Position requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Employees will be required lift papers or boxes up to 50 pounds occasionally. TYPICAL WORKING CONDITIONS Work is performed in office environment and involves frequent contact with staff and the public. Position may involve dealing with angry or upset people. Evening work is required. Work may be stressful at times. SALARY $31,000 - $48,000 / year *Depending on experience* WORK HOURS 37.5 hours (Irregular work hours, some overtime possible at times.) EVALUATION Evaluated annually by the Team Leader or Service Line Manager with input from providers and support staff as appropriate. The above information is intended to describe the most important aspects of the job. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required in order to perform the work. The health center reserves the right to revise or change job duties and responsibilities as the business need arises. Additionally, this job description is not intended as an employment contract, implied or otherwise, and the Center continues to maintain its status as an at-will employer.

Job DescriptionBluegrass Orthopaedics is hiring a full time Patient Experience Representative for our Registration department in Lexington, Ky. As a Patient Experience Representative for Bluegrass Orthopaedics, you will be responsible for coordinating daily activities of our facility to ensure smooth operations. As a Patient Experience Representative your job duties will also include a variety of secretarial business aspects of patient care include collecting their ID (drivers license) and insurance cards, scan cards into the patient chart, verify insurance eligibility, collect copay and balances, assist patient in reviewing their demographic information/signing of consent forms/and medical history review. The Patient Experience Representative will also complete a clinic review for the clinics that will occur the next day to assure everything is taken care of prior to the start of the next day. The Patient Experience Representative will report to the Registration Supervisor and the Business Services Director. Bluegrass Orthopaedics has been serving Central and Southeastern Kentucky for over 25 years. We offer a variety of services for all areas of sports medicine, total joint care, industrial medicine and foot, ankle and hand care. We pride ourselves in treating athletes of all ages - from the youth sports athlete, to the weekend warrior, the industrial athlete, to the senior athlete Job Requirements: Responsible for greeting clients upon arrival and check clients in Responsible for verifying and updating demographic, insurance and other necessary information in the computer record Strong computer literacy, typing ability and knowledge of medical terminology Strong customer service skills Skill in communicating effectively with physicians and clients Electronic medical record experience preferred At Bluegrass Orthopaedics, we know that our employees are our best assets when it comes to providing exceptional orthopedic care to our patients. It's the reason we are dedicated to hiring the most qualified staff to uphold our standards of care. If you are interested in a career as a Patient Experience Representative at Bluegrass Orthopaedics, apply today!

Job Description Patient Care Coordinator - Lexington Ky - Two Locations Are you passionate about creating positive experiences and ready to make a difference in people's lives? We're dedicated to offering exceptional care and fostering a supportive and empowering work culture. Join us as a Patient Care Coordinator and be the welcoming face of our practice! Why Work with Us? A culture that values collaboration and growth A chance to make a genuine impact on patient experiences Opportunities to be involved in local marketing and community outreach What You'll Do: Greet patients warmly, assist with appointments, and support the Hearing Care Professional Manage schedules, ensure follow-up calls, and track patient appointments Assist in developing new patient referrals and community partnerships Maintain organized, accurate clinic documentation for compliance Handle payment processing, verify eligibility, and keep a welcoming office environment Who You Are: Customer-Focused: You excel at creating memorable patient experiences Team-Oriented: You bring an enthusiastic and positive approach Self-Motivated: You're organized, proactive, and a quick problem-solver Experience Required: 2 years in office administration, sales, or customer service preferred; high school diploma or equivalent required Tech-Savvy: Comfortable with MS Office We're an Equal Opportunity Employer and welcome all applicants.

Patient Care Coordinator - Lexington Ky - Two Locations Are you passionate about creating positive experiences and ready to make a difference in people's lives? We're dedicated to offering exceptional care and fostering a supportive and empowering work culture. Join us as a Patient Care Coordinator and be the welcoming face of our practice! Why Work with Us? A culture that values collaboration and growth A chance to make a genuine impact on patient experiences Opportunities to be involved in local marketing and community outreach What You'll Do: Greet patients warmly, assist with appointments, and support the Hearing Care Professional Manage schedules, ensure follow-up calls, and track patient appointments Assist in developing new patient referrals and community partnerships Maintain organized, accurate clinic documentation for compliance Handle payment processing, verify eligibility, and keep a welcoming office environment Who You Are: Customer-Focused: You excel at creating memorable patient experiences Team-Oriented: You bring an enthusiastic and positive approach Self-Motivated: You're organized, proactive, and a quick problem-solver Experience Required: 2 years in office administration, sales, or customer service preferred; high school diploma or equivalent required Tech-Savvy: Comfortable with MS Office We're an Equal Opportunity Employer and welcome all applicants.

BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Lexington, KY Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.

BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Lexington, KY Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Are you passionate about providing exceptional customer service and making a difference in the lives of patients? We're looking for a friendly, professional, and detail-oriented individual to join our team as a Patient Care Coordinator. In this dynamic, customer-facing role, you'll be the first point of contact for patients, offering a welcoming atmosphere and top-tier care every step of the way. What You'll Do: Be the friendly voice on the phone, assisting patients with scheduling and inquiries Greet and check in patients with a warm smile and professional demeanor Manage a variety of front desk tasks with efficiency and attention to detail Ensure smooth patient flow through excellent time management and multitasking skills What We're Looking For: 1+ year of customer service experience (healthcare experience a plus, but not required!) Strong communication skills with the ability to interact professionally and courteously with patients Tech-savvy with basic computer skills and the ability to learn new systems quickly A positive, can-do attitude and the ability to stay organized under pressure Why You'll Love Working Here: Career growth opportunities - We believe in promoting from within, offering a path for advancement as you gain experience and develop your skills. Upward mobility - Take your career to the next level! Whether you're looking to grow into leadership roles or specialize in other areas of healthcare, the opportunities are endless. Supportive, team-oriented environment where your contributions are valued and your growth is encouraged. Ready to jumpstart your career in healthcare? We're willing to train the right person-if you're passionate about providing outstanding patient care, creating an unforgettable first impression, and building a rewarding career, we want to meet you! Apply today and take the first step toward an exciting future with us!

Join our dynamic team at Arthritis Knee Pain Centers in Lexington, KY, where your role as a Full-Time Medical Receptionist will be pivotal in delivering exceptional patient experiences. This onsite position allows you to interact directly with patients, fostering a compassionate and responsive environment that aligns with our core values of dignity and patient-centricity. With a competitive pay rate of $19 per hour, you will be rewarded for your dedication to excellence and integrity in every interaction. You will have benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off. If you are eager to contribute to an organization that prioritizes safety and personalized care, this is the opportunity you've been waiting for. Embrace the chance to make a meaningful difference in the lives of our patients while growing within a supportive community. A little about Arthritis Knee Pain Centers At Arthritis Knee Pain Centers we are committed to providing exceptional, non-surgical, non-opioid, pain- relieving therapy to patients suffering from chronic osteoarthritis of the knee. Every patient is special. Every patient is family. Our care standard celebrates every patient's unique needs with empathy, care, and transparency. Your day as a Medical Receptionist As a Full-Time Medical Receptionist at Arthritis Knee Pain Centers, you will play a crucial role in creating a welcoming atmosphere for patients from the moment they arrive. Your responsibilities will include greeting each patient with warmth and enthusiasm, setting a positive tone for their visit. You will oversee the practice workflow, guiding patients seamlessly through their appointments while prioritizing consistency and compassion. Your commitment to fostering a positive patient experience will not only reflect our core value of empathy but will also ensure that every individual feels valued and cared for during their time at our center. This role is essential in upholding our mission to deliver exceptional service and support to those seeking relief from knee pain. What you need to be successful To excel as a Full-Time Medical Receptionist at Arthritis Knee Pain Centers, you will need a diverse set of skills and competencies. Proficiency in medical office management systems and patient management software is essential for effectively navigating daily operations. Excellent time management skills will allow you to multi-task and prioritize your responsibilities efficiently. Strong written and verbal communication skills are critical, as you will interact with patients and team members, ensuring clarity and understanding. Additionally, robust organizational and planning skills will enable you to manage patient flow seamlessly. A friendly demeanor and a service-oriented mindset are vital for creating a warm and inviting atmosphere. Furthermore, social perceptiveness will help you gauge patient needs, ensuring that everyone receives personal and compassionate care throughout their visit. These skills collectively contribute to a positive patient experience and uphold the values of our organization. Knowledge and skills required for the position are: Knowledge of medical office management systems Excellent time management skills and ability to multi-task and prioritize work Excellent written and verbal communication skills Strong organizational and planning skills Friendly Proficiency in MS Office and patient management software Social perceptiveness and service oriented Connect with our team today! We believe in taking care of our team, both on and off the job. That's why we offer a mobile-friendly application process - because we know your time is valuable. If you're ready to take your management skills to the next level and join a team that values hard work and good times, complete our application today!

Baptist Health is looking for a Patient Access Coordinator to join our team in Lexington, KY. This is a Patient Access Coordinator Resourcing Requisition and could be for any shift. Patient Access Coordinators are imperative to the overall success of the entire revenue cycle. Most of the information submitted on a claim derives from an Access team member. They are primarily responsible for completing a thorough admissions process of all inpatients and outpatients. Exemplary customer service skills are crucial in this role, as the Patient Access Coordinator must ensure that accurate information is collected, that they are always sensitive to the confidentiality of this information, and that patients are aware of their rights as determined by HIPAA regulations and company policy. Extensive Insurance experience/training is vital to success within this role. Employee will maintain compliance with state and federal regulatory body requirements regarding access services. Verifying Insurance Eligibility, Compliance, Point of Service estimates and collections are part of their responsibility. Requirements High school diploma or equivalent Must type 40-45 wpm Registration Experience Preferred Work Experience Education If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now! Baptist Health is an Equal Employment Opportunity employer.

Wellward Regenerative Medicine is seeking the perfect professional for our Medical Receptionist position! Wellward Medical is a Lexington, KY based Integrative Health Clinic which offers Orthopedic and Sports Medicine, Pain, Mental Health, Functional & Lifestyle Medicine. We focus on methods ranging from non-surgical orthopedics and sports medicine practices to medically supervised weight loss programs, with additional services extending into Anti-Aging and Sexual Health. Medical Receptionist Job Responsibilities: Serve our patients with kindness, compassion, competency and passion Welcome patients and visitors to our beautiful office or on the phone Optimize patient and clinician time by scheduling appointments in person or by telephone Minimize wait times by anticipating the next patient coming through the door and identifying potential scheduling errors Collect and enter patient demographic and insurance information Verify active insurance coverage Collect copays, co-insurance and outstanding balances when patients arrive for an appointment Point of service sales of supplements and other products we offer in-office Protect our patients' rights by maintaining HIPAA Compliance of medical, personal, and financial information (training provided!) Contribute to team effort by accomplishing related results as needed Medical Receptionist Qualifications / Skills: Exceptional Customer Service and Interpersonal Skills General knowledge of insurance coverage of benefits Ability to multi-task and work in a fast paced work environment Flexibility Telephone Etiquette Time management Organization Attention to detail Scheduling Word processing Professionalism Quality focus Job Type: Full-time - Monday through Friday 8:30am-5pm Pay: $15.00 - $17.00 per hour TEAM WELLWARD BENEFITS Medical Insurance 401(k) w/company match - Safe Harbor Supplemental Short & Long Disability/Dental/Life/Accident/Vision/etc... Paid Holidays Paid Time Off Service/Merchandise Discounts Dynamic and Positive Work Culture Team Wellward Apparel & More! **Benefits subject to change/qualifications required to be eligible Compensation: $15.00 - $17.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Wellward is more than a clinic - it's a new way to think about healthcare. With a focus on regenerative medicine our experienced team examines each patient's case with an innovative, targeted eye. Through advanced techniques and a personally tailored approach, we treat the structural cause of pain and injury with non-surgical orthopedic options. We will transform your everyday experience.

Top Notch Marketing Solutions, Inc. is an in-store promotional marketing and sales company. Our clients have a huge presence in some of the nation's largest retailers. We bring the traditional forms of marketing to LIFE by putting PEOPLE inside stores to help customers with any questions they may have and show customers the benefits these clients provide. This face to face method of marketing has a proven track record of success. Due to this success we are a rapidly growing company that is always looking for more. Job Description Are you a customer service professional with a “can do” attitude and a passion for people? Do customers specifically request you based on your great customer service? Are you looking to join a firm where you're recognized for your outstanding efforts? Then you are exactly the type of person that we are looking for! Top Notch Marketing Solutions, Inc. has an exciting opening at their direct marketing and sales firm in the local area. We are looking for a progressive Customer Service/Sales Representative with restaurant, retail, sales or hospitality experience to work with clients from leading industries across the country with a strong focus in the promotional marketing and direct advertising industry. We have developed tailored marketing events and advertising campaigns that allow for a much more personal approach to the development of clients' brands. We have found that customer service, food service, retail, and hospitality professionals particularly excel in this position because they can provide the personal touch that has made our client's firm so successful. This is a full-time, permanent position and our client offers a competitive hourly base with commission performance bonuses. What makes us different? We recognize that high levels of success are a direct result of great people. Senior management strives to create unlimited opportunities for individuals to achieve their personal, professional and financial goals. As a Customer Service/Sales Representative, you will have the opportunity to participate in a comprehensive training program that will encourage competition and train you in every facet of the sales and marketing industry. Our family-oriented environment is focused on sharing effective techniques, communicating ideas openly, and recognizing accomplishments both large and small. We operate according to a philosophy emphasizing the importance of leading by example and having a comprehensive understanding of the entire business model. The management training program provides exposure to all facets of the campaigns as well as an opportunity for leadership and management positions. Responsibilities of the Customer Service/Sales Representative: · Liaise directly with consumers and provide outstanding face-to-face customer service to resolve customer issues, recommend our client's services, and assist clients' marketing and sales efforts. · Create a unique customer service experience at in-field campaigns to build brand awareness and customer loyalty. · Develop, maintain, and grow partner relationships and identify and recommend new business development opportunities. · Maintain knowledge of marketing processes and knowledge of clients' products and services. This position includes face to face sales with the consumer Qualifications We look for a few critical attributes that each Customer Service/Sales Representative must possess: · Above average people skills · Excellent leadership abilities · Great communication skills · Winning attitude · Great work ethic and ambition If you're tired of rotating shifts or "last call" hours, let us be your answer! For immediate consideration please submit your resume online. Additional Information All Training Provided Base pay plus commissions Opportunities to earn bonuses All growth to management is from within

Job DescriptionBenefits: Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a with , you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. Insurance license in KY is a job requirement. Licensed only apply. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Job DescriptionBenefits: Simple IRA License reimbursement Bonus based on performance Competitive salary Opportunity for advancement Training & development Paid time off ABOUT OUR AGENCY: What drew me into State Farm was the opportunity to grow as much as I was willing to work a true get out what you put in business where I could build something meaningful while helping people in my community. Once I realized that, I never considered anything else. I started in 2014 with no insurance experience, got all four licenses, learned from the best, and opened my first State Farm office just 3.5 years later. A decade in, I now operate two locations and have had the privilege of seeing my own team members grow into leaders including one who went on to open his own agency in Louisville, KY. That remains one of my proudest milestones. Our culture is best described as purposeful. I value self-starters who take ownership of their development and bring competitiveness, curiosity, and a positive mindset to the table. We invest heavily in professional growth with continuing education, coaching, and long-term career paths from leadership within our two offices, to opportunities with State Farm corporate, to pursuing agency ownership. High performers may also earn international travel trips and early Fridays when weekly targets are met. We believe life is too short to work somewhere where the paycheck is the only perk. Here, youll find a place that challenges you, supports you, and helps you uncover the best version of yourself through hard work, accountability, and the right mindset. If youre coachable, driven, and ready to grow, this is the kind of office where your career can truly take off. ROLE DESCRIPTION: As a Customer Service Representative with Andrew Wade State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Dental insurance Free food & snacks Health insurance Paid time off Vision insurance ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Stewart Perry - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

We are a leading-edge medical laboratory testing company currently seeking a Patient Services Tech Specialist to join our team in Lexington, KY. Job Description Blood collection by venipuncture and capillary technique from patients of all age groups Urine drug screen collections Paternity collections Breath/saliva alcohol testing LCM/Cyber Tools TestCup Pediatric Blood Collections Difficult draws (patients in various facilities) Must have comprehensive understanding of compliance and safety, and is able to effectively communicate the importance of compliance and safety to other employees Possess the ability and skills necessary to provide orientation and training Administrative: Answer telephones, maintain logs/records, organizational skills, proficiency with numbers, research information, time management, train employees, use computerized databases, written and verbal communications. Operate personal computer Qualifications Requires a High School Diploma or equivalent with 2+ yrs Experience Phlebotomy Certification with 2+ yrs Experience Normally requires a Valid Driver's License, along with a clean driving record; may qualify as a floater (15% Travel) Legal Authorization to Work in the US Additional Information Pay Rate: DOE Shift: Mon-Fri, Between the hours of 7AM-7PM Dependant on location worked that day* 3 Month Contract +/- **Looking for candidates with good work history, good attendance record, a positive attitude, and willingness to learn. Must be able to pass a background check and drug screen.