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Patient Service Representative Jobs in Little Rock, AR

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  • Chronic Care Representative - Cape Coral, Fort Myers, Naples, Port Charlotte, FL

    Merck 4.6company rating

    Patient Service Representative Job In Little Rock, AR

    The Chronic Care Representative (CCR) is the primary point of contact for a variety of customers within their assigned geography. The CCR is a key member of the local Customer Team that works collaboratively with other Company field-based employees such as the Account Executives, Integration Delivery Systems leaders as well as other members of our Company's extended team. + This is a field-based sales position that will be responsible for the following territory: Cape Coral, Fort Myers, Naples, Port Charlotte FL + The selected candidate must reside within the territory. + Travel: 10% - varies based on candidate's location within the geography but occasional overnights should be expected. **These customers may include:** + Health care providers such as physicians, physician assistants, nurse practitioners, nurses, pharmacists as well as quality directors and office managers. + Within their geography there are a diverse set of health care locations that they will call upon to execute their role including: physicians' offices, integrated delivery systems, and hospital clinics. **The primary activities include:** + Developing a territory level business plan in accordance with our Company's policies, standards, and ethics. + Maintaining product knowledge and certification on the Company portfolio for which they are responsible. + Engaging in balanced product sales discussions with Health Care Providers and Health Care Business Professionals to align customer needs and Company products in accordance with product labeling. This is achieved by keeping apprised of professional and health care environment knowledge through self-study of company-provided scientific, product and marketplace information, attendance at product workshops and conferences, as well as consistent and ongoing review of Company promotional materials. + Providing Company management with updates on customer needs as it relates to helping them improve patient health outcomes, customer feedback, marketplace dynamics, and progress towards quality goals. + Providing customers with key insights by keeping apprised of professional and health care environment knowledge through self-study of company-provided scientific, product and marketplace information, attendance at product workshops and conferences, as well as consistent and ongoing review of Company promotional materials. + Regularly monitoring their business performance against objectives using company provided tools. **Position Qualifications** : **Education Minimum Requirement:** + BA/BS with 3 years of Sales experience OR a minimum of high school diploma with at least 6 years of relevant work experience which could include: professional sales, experience in marketing, military, or healthcare/scientific field (pharmaceutical, biotech, or medical devices). **Required Experience and Skills:** + Demonstrated excellence in current or previous educational or professional roles + Excellent interpersonal and communication skills + Ability to work both independently and within a team environment + Strong organizational and time management skills + Valid Driver's license **Preferred Experience and Skills:** + Ability to convey technical concepts accurately and clearly + Previous sales, account management, consultative, or customer service experience + Ability to analyze metrics to assess progress against objectives \#MSJR Current Employees apply HERE (***************************************************** Current Contingent Workers apply HERE (***************************************************** **US and Puerto Rico Residents Only:** Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (*************************************** if you need an accommodation during the application or hiring process. We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights (****************************************************************************************** EEOC GINA Supplement Pay Transparency Nondiscrimination (*********************************************************************************************** We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts (********************************************** **U.S. Hybrid Work Model** Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as "remote". **San Francisco Residents Only:** We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance **Los Angeles Residents Only:** We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance **Search Firm Representatives Please Read Carefully** Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. **Employee Status:** Regular **Relocation:** No relocation **VISA Sponsorship:** No **Travel Requirements:** 10% **Flexible Work Arrangements:** Remote **Shift:** 1st - Day **Valid Driving License:** Yes **Hazardous Material(s):** n/a **Job Posting End Date:** 02/14/2025 ***A job posting is effective until 11:59:59PM on the day** **BEFORE** **the listed job posting end date. Please ensure you apply to a job posting no later than the day** **BEFORE** **the job posting end date.** **Requisition ID:** R333330
    $35k-42k yearly est. 6d ago
  • CABC IP Auth Patient Representative

    University of Arkansas System 4.1company rating

    Patient Service Representative Job In Little Rock, AR

    Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for "Find Jobs for Students". All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page. Closing Date: 02/21/2025 Type of Position: Job Type: Regular Work Shift: Day Shift (United States of America) Sponsorship Available: No Institution Name: University of Arkansas for Medical Sciences The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only): * Health: Medical, Dental and Vision plans available for qualifying staff and family * Holiday, Vacation and Sick Leave * Education discount for staff and dependents (undergraduate only) * Retirement: Up to 10% matched contribution from UAMS * Basic Life Insurance up to $50,000 * Career Training and Educational Opportunities * Merchant Discounts * Concierge prescription delivery on the main campus when using UAMS pharmacy Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. For general application assistance or if you have questions about a job posting, please contact Human Resources at ***********************. Department: ICE | CORE PA Float Department's Website: Summary of Job Duties: The IP Patient Representative is responsible for verifying insurance benefits, processing authorizations and pre-certifications, developing and implementing denial avoidance plans, and working appropriate registration and billing work queues. The patient representative is expected to demonstrate competency in the job elements of all the levels of the Access Coordinator positions. Qualifications: Minimum Qualifications: * High School Diploma/GED with four (4) years of experience in business office administration, customer service, patient registration, billing, insurance, or scheduling OR * Associate's Degree with two (2) years of experience in business office administration, customer service, patient registration, billing, insurance, or scheduling OR * Bachelor's Degree * Must have excellent organizational and interpersonal skills in order to successfully interact with individuals of diverse backgrounds. * Well-developed decision-making skills are required. * Must maintain confidentiality and HIPAA compliance. * Highly motivated and self-directed individual to establish plans of action. * Highly proficient in computer and keyboard skills. * Knowledge of medical terminology required Preferred Qualifications: * Experience working with EPIC system * Experience working in a healthcare environment Additional Information: Responsibilities: * Conducts authorizations and pre-certifications, tracks pre-authorizations, and maintains referrals. * Enters benefit and authorization information into EPIC. * Peer to Peer submissions & works closely with clinical counterparts to collect requested information. * Conducts insurance verification and benefits explanation by running eligibility on patients. * Responsible for various maintenance reports i.e. bogies, work denials, open encounters, laser arc reports, canceled clinic reports, etc. * Counsels patients on any & all related financial information i.e. hospital discounts & reviewing Medicaid screening. * Works appropriate registration and billing work queues. * Responsible for reconciliation/management of change fund. * Responsible for reconciliation of daily deposit & batch POS dollars. * Monitors patient balances using the matric payment method. * This position is also responsible for the pre-counsel of patients regarding the payment expectation for service. * Obtains & coordinates completion of out of network waivers. * Pre-registration of patients as needed. * Assists other teams as needed. * Other duties as assigned. Physical Requirements Constant Activities: Feeling, Grasping, Hearing, Manipulate items with fingers, including keyboarding, Reaching, Repetitive Motion, Sitting, Talking Frequent Activities: Standing, Walking Occasional Activities: Crouching, Kneeling, Lifting, Pushing, Pulling Salary Information: Commensurate with education and experience Required Documents to Apply: Proof of Veteran Status, Resume Optional Documents: Special Instructions to Applicants: Recruitment Contact Information: Please contact *********************** for any recruiting related questions. All application materials must be uploaded to the University of Arkansas System Career Site ***************************************** Please do not send to listed recruitment contact. Pre-employment Screening Requirements: This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. Constant Physical Activity: Frequent Physical Activity: Occasional Physical Activity: Benefits Eligible: Yes
    $24k-27k yearly est. 4d ago
  • Patient Services Coordinator III

    University of Arkansas for Medical Sciences 4.8company rating

    Patient Service Representative Job In Little Rock, AR

    Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”. All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page. Closing Date: 02/14/2025 Type of Position:Clinical Staff - Nursing Job Type:Regular Work Shift:Day Shift (United States of America) Sponsorship Available: No Institution Name: University of Arkansas for Medical Sciences The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only): Health: Medical, Dental and Vision plans available for qualifying staff and family Holiday, Vacation and Sick Leave Education discount for staff and dependents (undergraduate only) Retirement: Up to 10% matched contribution from UAMS Basic Life Insurance up to $50,000 Career Training and Educational Opportunities Merchant Discounts Concierge prescription delivery on the main campus when using UAMS pharmacy Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. For general application assistance or if you have questions about a job posting, please contact Human Resources at ***********************. Department:FIN | CORE HIM Imaging Department's Website: Summary of Job Duties:The Patient Services Coordinator III manages patient information and provides support in regards to the maintenance and retrieval of patient heath information and all related documents that are scanned and processed into the Legal Health Record system. The Patient Services Coordinator III reviews medical records according to Arkansas State Health standards and The Joint Commission standards to ensure records are accurate and complete. Qualifications: Minimum Qualifications: High School Diploma/GED PLUS 3 years of administrative experience. Preferred Qualifications: One (1) year of experience in medical records. Additional Information: Additional Information: Manages patient information and ensures that quality images of all documents are accurately captured to the correct patient, CSN number and document type which will support correct and timely billing. Creates inpatient, outpatient, and emergency room batches with accuracy and speed. Ensures documents are appropriately indexed and subtitled to correct encounter and document types and determine when it is appropriate to split, merge, and/or append documents. Writes indexed batches to the appropriate queue in compliance with work-flow procedure. Reviews assigned queues daily and execute timely processing and must understand work-flows, medical records requirements and multiple record systems including but not limited to Epic and EPF. Provides all support necessary for patient information accuracy and timely availability in Health Information Management and other departments and clinical areas. Performs other duties as assigned Salary Information: Commensurate with education and experience Required Documents to Apply: List of three Professional References (name, email, business title), Resume Optional Documents: Special Instructions to Applicants: Recruitment Contact Information: Please contact *********************** for any recruiting related questions. All application materials must be uploaded to the University of Arkansas System Career Site ***************************************** Please do not send to listed recruitment contact. Pre-employment Screening Requirements:Annual TB Screening, Criminal Background Check This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. Constant Physical Activity:Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting Frequent Physical Activity:Hearing, Standing, Talking, Walking Occasional Physical Activity:Balancing, Crawling, Crouching, Feeling, Grasping, Kneeling, Lifting, Pulling, Pushing, Reaching, Stooping Benefits Eligible:Yes
    $36k-44k yearly est. 17h ago
  • Patient Service Rep - Little Rock Diagnostic Clinic

    Engagemed

    Patient Service Representative Job In Little Rock, AR

    Patient Services Rep.: This position delivers excellent customer service by communicating with patients over the phone and in person to provide necessary information to schedule patient appointments within times allocated by clinic physicians. Responsibilities: • Provides initial contact for LRDC patients. • Greets patients as they arrive and directs them to their respective physicians or to designated departments for specific testing. • Receives phone calls from patients, hospitals, and physicians to schedule and coordinate appointments. • Prepares patient appointment cards and instructions for future appointments and future testing. • Directs patients to the business office, as needed, for financial arrangements including co-pays, referrals, etc. • Mails new patient information and medical histories for completion by patients. • Obtains signatures for medical releases. Qualifications: 1. High school diploma or GED preferred 2. Previous patient scheduling, call center or reception experience preferred 3. Familiarity with Medical Terminology preferred 4. Able to work in a high volume/fast-paced environment 5. Ability to work with sensitive and confidential information 6. Operating knowledge of personal computers and MS Windows and Office applications (including Word, Excel and Outlook) 7. Must be able to interact with patients in a responsible, professional and ethical manner
    $29k-35k yearly est. 35d ago
  • DFA SERVICE REPRESENTATIVE

    State of Arkansas

    Patient Service Representative Job In Little Rock, AR

    22107976 County: Pulaski Anticipated Starting Salary: $32,405 Revenue Services Division The mission of the Department of Finance and Administration is to provide Arkansas citizens convenient, effective, and courteous service which will encourage voluntary compliance with tax, license, and child support laws. Position Information Class Code: C059C Grade: GS03 FLSA Status: NON-EXEMPT Salary Range: $32,405.00 - $51,686.00 Summary The DFA Service Representative is responsible for examining evidentiary records, contracts, tax returns, or child support case management activities, and may also compute penalties and refunds, and collect fees, child support payments, or arrearage amounts. This position is governed by state and federal laws and agency/institution policy. Functions Examines evidentiary records including tax returns, applications, forms, vouchers, records and reports to verify accuracy, as well as compliance, with laws and regulations. Explains applicable laws or program requirements to taxpayers, law enforcement personnel, or revenue agents, or child support customers, including non-custodial parents, and assists in the completion and filing of tax returns, forms, and applications. Computes taxes, penalties, interest, or refunds due and prepares forms to bill/refund taxpayer. Corrects tax returns, forms, contracts, and evidentiary records for taxpayers. Interviews custodial and non-custodial parents and contacts employers, neighbors, and landlords to obtain information to document evidence of paternity or financial resources of non-custodial parent or putative father. Initiates actions required to locate non-custodial parent or putative father. Provides technical assistance to custodial and/or non-custodial parent with payment processing or related case problems, including suspension, financial asset seizure, payment correction, or paternity acknowledgement. Researches files for information to prepare reports, amend tax returns, and prepare history and evidentiary records for field auditors as required. Leads work activities of other personnel by training and instructing new employees and providing technical assistance. Maintains updated manuals and computerized files. Performs other duties as assigned. Dimensions None Knowledge, Skills and Abilities Knowledge of the principles and practices of organizational management and public administration. Knowledge of either tax, motor vehicle, driver's license services, or child support laws and regulations. Knowledge of accounting. Ability to provide information and assistance to taxpayers or child support customers regarding laws, regulations, and reporting procedures. Ability to identify and correct discrepancies in evidentiary records, tax returns, financial, or payments records. Ability to calculate child support arrearages, penalties, interest, or refunds due on taxes, license, and registrations. Ability to train and instruct new employees on procedures and the interpretation and application of laws. Minimum Qualifications The formal education equivalent of a high school diploma. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE. Licenses None The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law. ONLY COMPLETED APPLICATIONS WITH WORK HISTORY WILL BE ACCEPTED. Applications must include complete work history and references. A resume may accompany the state application but will not be substituted for any part of the application. False, misleading, or incomplete statements may result in disciplinary action and possible termination. Veteran Preference: A copy of a DD-214 must be submitted to the Hiring Official at the time of interview to be considered for Veteran Preference. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS at ************** or dhs.gov/e-verify. Nearest Major Market: Little Rock
    $32.4k-51.7k yearly 9d ago
  • Customer Service Representative

    Govcio

    Patient Service Representative Job In Little Rock, AR

    GovCIO is currently hiring for a Customer Service Representative. This position is a fully remote role. **Responsibilities** + Receives, comprehends, provides, and responds to routine informational inquiries and service requests through the use of various communication technologies including but not limited to telephones, e-mail, facsimile, postal mail, and the Internet. + Responds to escalated and complex inquiries on a broad scope of topics. + Tasks may require simple adaptation and interpretation of provided reference materials. **Qualifications** Required Skills and Experience + High school diploma + Clearance Level: Must be able to obtain a Public Trust **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $26.00 - USD $26.00 /Hr. Submit a referral to this job (************************************************************************************************************************************ **Location** _US-Remote_ **ID** _2025-5506_ **Category** _Administrative Services/Customer Support_ **Position Type** _Full-Time SCA_
    $26 hourly 6d ago
  • Patient Care Coordinator (RN)

    Arkansas Hospice, Inc. 3.3company rating

    Patient Service Representative Job 47 miles from Little Rock

    Full-and Part-Time Employee Benefits Medical, Dental, and Vision Insurance Company paid life insurance policy up to $15,000 FSA and FSA Dependent care Supplemental Insurance such as Short-term disability, Long-Term disability, etc. 401(k) retirement plan with company match Paid time off (PTO) program to total up to 208 hours a year Tuition and certification reimbursement for qualified employees Employee Assistance Program (EAP). Free parking at all locations. Mileage reimbursement for company travel. Compensation Arkansas Hospice offers competitive wages and base our pay rates off each candidate's years of experience. The rates that are listed on the Indeed job site are not ours and are not accurate. POSITION SUMMARY The Patient Care Coordinator supervises assigned team members and coordinates their daily activities including coordination of interdisciplinary plan of care, assignment of patients/families to nursing staff, ensuring provision of appropriate interventions and support for the patient/family/caregiver by identifying their physical, psychological, social, economic and spiritual needs, and participating as an interdisciplinary team leader. QUALIFICATIONS Education: Graduation from an accredited school of nursing; Bachelor of Science in Nursing (BSN) preferred. Licensure: Licensed as a Registered Nurse (RN) in Arkansas Experience: Minimum of three years nursing experience in a hospital, home health agency, hospice, or related program. One-year supervisory experience preferred. Additional Requirements: Valid Arkansas driver's license, personal automobile, auto insurance required. May be required to work flexible hours. PRIMARY RESPONSIBILITIES Supervises assigned team members and coordinates their daily activities. Completes performance evaluations for all assigned staff members on a timely basis. Makes patient care assignments to appropriate team members, including RNs, LPNs, CNAs, Social Workers and Chaplains. Ensures Supervisory Aide Visits are made at least every 14 days by an RN. Maintains up to date census within assigned team in computer and distributes to all departments/employees with a need to know. Communicates with billing department as needed. Ensures IDG team member's caseload is covered during times of absence. May also serve as supervisor, when assigned, for an additional team in time of another coordinator's absence. Assists in the coordination, development and revision of the patient's Plan of Care as needed. Upon referral and request, obtains data on physical, psychological, social, and spiritual factors that may influence patient/family health status and needs. Promotes effective written and verbal communication with patients, families, Interdisciplinary Team members, and other health care providers. Initiates communication with attending physician and other community resources to report changes and coordinate optimal care and use of resources for assigned patients/families. Maintains up-to-date patient records so that problems, interventions, and goals are accurately and clearly stated and changes are reflected as they occur. Promotes education on hospice and hospice care for patients, families, other team members. Teaches families and caregivers appropriate techniques for providing patient care. Uses equipment and supplies effectively and efficiently. Orders supplies, medications, and equipment as needed. Facilitates interdisciplinary team meetings, case conferences and other care planning meetings. Maintains IDT records as assigned. Coordinates medical/nursing student's rotation through Arkansas Hospice, Inc. Serves as a point of contact for university instructors as assigned. Supervises CNAs/RNs/LPNs per state health and federal regulations and Arkansas Hospice policy. Participates actively in Quality Improvement Program. Ensures assigned team members are charting accurately and in accordance with Arkansas Hospice, Inc. policies and procedures. Serves on clinical committees as assigned or requested. Participates in community programs for the purpose of providing education and information about Arkansas Hospice, Inc. services to the community. Rotates clinical administrative on-call to coordinate 24-hour support to direct care on call staff. Communicates with Area Manager as needed to keep him/her informed of any questions/concerns in the office. Acts as RN in charge of office in absence of Area Manager as assigned. In this instance, reports directly to Program Director or VP of Clinical Services/Designee. Assists with new employee orientation. Coordinates orientation schedule with other team members and serves as a mentor to new staff. Implements a system of ongoing evaluation of staff and patient care. Ensures adequate staffing is maintained: Participates in the selection and assignment of staff. Conducts interviews for clinical staff positions as needed. Recommends hiring, retention, and termination of personnel to the Area Manager Maintains strict confidentiality at all times. 26. Utilizes and models excellent customer service skills at all times; seeks opportunities to assist patients, families and co-workers; demonstrates teamwork and cooperation. 27. Accepts direction and follows instructions from supervisor; seeks additional information as needed; works with minimal supervision. 28. Adheres to all organizational and departmental policies and procedures. 29. Continually meets organizational standards for attendance and punctuality; notifies supervisor in a timely manner when employee will be absent or late for work. 30. Attends all required meetings and in-services; seeks opportunities for additional professional development activities as appropriate. 31. Performs other duties as assigned. OFF SITE LOCATIONS: Coordinates referrals and admissions Maintains referral log COMPETENCIES, KNOWLEDGE, SKILLS, AND ABILITIES THIS SECTION DESCRIBES WHAT KNOWLEDGE, SKILLS AND ABILITIES AN EMPLOYEE IN THIS POSITION SHOULD CURRENTLY POSSESS. THIS LIST MAY NOT BE COMPLETE FOR ALL KNOWLEDGE, SKILLS AND ABILITIES REQUIRED FOR THIS POSITION. 1. Knowledge of palliative care with emphasis on symptom control associated with terminal illness and a working knowledge of oncology. 2. Knowledge of the holistic approach toward patient care and the nursing process as it applies to hospice patients and families. 3. Knowledge and acceptance of hospice philosophy and principles of care. 4. Skill in organizing and prioritizing workloads to meet deadlines. 5. Ability to recognize both positive and negative aspects of death and grief. 6. Ability to effectively supervise the work of assigned staff. 7. Ability to communicate effectively both orally and in writing. 8. Ability to communicate effectively with co-workers and other customers. 9. Ability to follow basic safety policies and procedures. 10. Ability to use good judgment and to maintain confidentiality of information. 11. Ability to work as a team player. 12. Ability to demonstrate tact, resourcefulness, patience and dedication. 13. Ability to accept direction and adhere to policies and procedures. 14. Ability to work in a fast-paced environment. This position is designated as a safety sensitive position because it requires the regular handling of confidential and/or proprietary Arkansas Hospice and patient information, performing life-threatening procedures, monitoring and/or operating equipment used to perform medical procedures, and/or working with controlled substances and/or medicine. Any lapse of attention could have a significant impact on Arkansas Hospice and/or its patients, and could result in injury, illness, or death. For the safety and health of yourself and others, you must be able to work in a constant state of alertness and concentrate for long periods of time while performing life-threatening procedures, monitoring and/or operating equipment used to perform medical procedures, and/or working with controlled substances and/or medicine #IND123
    $37k-70k yearly est. 1d ago
  • Patient Dining Associate (Full Time)

    Recruiting 4.0company rating

    Patient Service Representative Job In Little Rock, AR

    We are hiring immediately for a full time PATIENT DINING ASSOCIATE position. Note: online applications accepted only. Schedule: Full time schedule. Open availability between 6:00 am and 8:00 pm. Days may vary; more details upon interview. Requirement: Previous food service and hospital experience preferred. Pay Range: $15.00 to $18.00 Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Morrison Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences. Take a look for yourself at the Power of Food! Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 806 hospitals and healthcare systems. Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation's largest health systems for more than 65 years and leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Morrison has been recognized as one of Modern Healthcare's Best Places to Work in 2020 for the 8th time and was named a Top 125 Training Organization by Training Magazine in 2020 for the 9th time. Glassdoor also named Morrison a 2018 Best Places to Work and CEO Tim Pierce a 2019 Most Admired CEO. Morrison is a Compass One Healthcare operating division within Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 21,000 professional food service team members. Job Summary Patient Dining Associates work on assigned units in a healthcare facility, and provide services that include helping patients make menu selections, assemble, deliver and pick-up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature. Essential Duties and Responsibilities: Help patients understand their menu selections and work with nursing to ensure sure their orders comply with their nutritional requirements or restrictions. Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections. Manage tray tickets and assemble meals according to each patient's menu selection in a timely and accurate manner. Retrieve trays from patient rooms at assigned times. Complies with regulator agency standards, including federal, state and JCAHO. Adhere to facility confidentiality and the patient's rights policy as outlined in the facility's Health Insurance Portability and Accountability Act (HIPAA) policies and procedures. Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations and breaking down patient tray line. Follows facility and department infection control policies and procedures. Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage. Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures. Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures. Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures. Performs other duties assigned. Qualifications: Ability to read, write and interpret documents in English. Basic computer and mathematical skills. Must be able to occasionally lift or move up to 100 pounds, as well as maneuver and push food delivery carts. BENEFITS FOR OUR TEAM MEMBERS Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Morrison Healthcare maintains a drug-free workplace. Req ID: 1329863
    $15-18 hourly 60d+ ago
  • Medical Staff Coordinator

    ACH Arkansas Children's Hospital

    Patient Service Representative Job In Little Rock, AR

    ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS. CURRENT EMPLOYEES: Please apply via the internal career site by logging into your Workday Account (****************************************** search the "Find Jobs" report. Work Shift: Please see job description for details. Time Type: Full time Department: CC017660 Medical Staff ServicesSummary:Required 2 yrs credentialing work exp - Hybrid position M-F 8:00am - 4:30pm (40 hrs/wk) Coordinates and maintains a comprehensive, technology-driven credentialing program. Contributes to the development of the credentialing and privileging process in compliance with Medical Staff Bylaws, Rules, Regulations, and regulatory and accreditation standards. Serves as a resource/liaison for practitioners, hospital leadership/administration, and advanced practice professionals in matters related to credentialing.Additional Information: Hybrid position M-F 8:00am - 4:30pm (40 hrs/wk) 2 yrs credentialing work exp required #AC2025 Required Education:High school diploma or general education degree (GED) Recommended Education:Bachelor's DegreeRequired Work Experience:Related Field - 2 years of experience Recommended Work Experience:Required Certifications:Recommended Certifications:Certified Professional Medical Services Management (CPMSM) - National Association Medical Staff Services (NAMSS), Certified Provider Credentialing Specialist (CPCS) - National Association of Medical Staff ServicesDescription 1. Maintains currency and obtains, verifies and analyzes information for all practitioner's appointment, reappointment, status changes and delineation of clinical privileges in collaboration with the Medical Staff, Hospital Administration and the Board of Directors following Joint Commission and all required standards and regulations. 2. Ensures all individuals credentialed and/or granted clinical privileges meet minimum threshold criteria and are qualified to provide services based upon adequate documentation reflecting the scope of training, licensure, experience and current clinical competence. 3. Functions as a resource for accreditation, licensing, and regulatory compliance related to medical staff services functions. 4. Prepare for audits and serves as a liaison ensuring compliance during the regulatory survey process for Joint Commission, NCQAA and URAC. 5. Supports the delegated credentialing for Arkansas Children's, Children's Healthcare System and UAMS. 6. Initiates regulatory queries and reports required under Federal and AR State Law. 7. Provides direct support and coordination of medical staff credentialing committees. 8. Maintains, updates, monitors, and reports information for medical staff and advanced practice professionals. 9. Ensures data integrity in credentialing database to support intra- and inter-hospital functions. 10. Performs other duties as assigned.
    $40k-58k yearly est. 60d+ ago
  • Patient Access Representative III - St. Vincent Infirmary

    Facility 238

    Patient Service Representative Job In Little Rock, AR

    Responsible for a wide range of duties in support of departmental efficiencies which may include but not limited to performing registration, patient pre-admission and admission, reception and discharge functions, arranging support Hospital services requested by patients through referrals, performs thorough analysis of admission discharge transfers (ADT), Revenue Cycle Reports, leads shift Patient Access Operations, and collaborates with Department leaders in process and operational excellence. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Others may be assigned. Greeting customers following Conifer Standards of Care, provides world-class customer service, completes full patient registration at date of service adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services. May also assist with scheduling diagnostic or surgical procedures, conducting physician office/patient interviews, and explains hospital procedure guidelines and policies. Provides full patient financial counseling, education & referrals, employs and completes all patient liability collection escalations through proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures. Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicare services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. Performs thorough analysis of admission discharge transfers (ADT), Revenue Cycle Reports, leads shift Patient Access Operations, and collaborates with Department leaders in process and operational excellence. KNOWLEDGE, SKILLS, ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum typing skills of 35 wpm Demonstrated working knowledge of software/system/equipment/PCs. Knowledge of function and relationships within a hospital environment preferred Advance Customer service skills and experience Ability to work in a fast paced environment Ability to receive and express detailed information through oral and written communications Course in Medical Terminology required Advanced Understanding of Third Party Payor requirements preferred Advanced Understanding of Compliance standards preferred Advanced Patient Liability Collection performance and high achievement in productivity. Must be able to perform essential job duties in at least three Patient Access service areas including ED Uses proper negotiation techniques to professionally collect money owed by our Patients/Guarantors. Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy. Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings. EDUCATION / EXPERIENCE Include minimum education, technical training, and/or experience preferred to perform the job. High School Diploma or GED required 2-4 years experience in medical facility, health insurance, or related area. 2+ years in Patient Access preferred. Some college coursework is preferred PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit at computer terminal for extended periods of time Occasionally lift/carry items weighing up to 25 lbs. Frequent prolonged standing, sitting, and walking Occasionally push a wheelchair to assist patients with mobility problems. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hospital administration Can work in patient care locations which include potential exposure to life-threatening patient conditions. OTHER Must be available to work hours and days as needed based on departmental/system demands. Resolves Physician's office and Patient issues. May experience extreme patient volumes and uncooperative Patients. As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!
    $25k-32k yearly est. 8d ago
  • Medical Receptionist

    Boston Mountain Rural Health Center, Inc. 3.2company rating

    Patient Service Representative Job 44 miles from Little Rock

    Boston Mountain Rural Health Center, Inc. (BMRHC) is now accepting applications for a full-time Medical Receptionist at our clinic located in Quitman. The Medical Receptionist works as a member of the clinical office team collecting current data from the patient and accurately inputting it into the electronic health record. The Medical Receptionist also assists patients with scheduling, inquiries, referrals and other duties deemed necessary to provide service to the center's patients. Must be detail-oriented with good interpersonal and customer service skills. Our office hours are 7:45am to 5:15pm Monday through Thursday and 7:45am to 11:45am on Friday. Some travel is required for this position. Requirements include a high school diploma or equivalent. Medical office experience is preferred but not required. A career at BMRHC offers an opportunity to make a difference in your community by serving others to improve their health, well-being and quality of life. BMRHC team members are offered competitive compensation and a generous benefits package that includes: * New employees accrue up to 4 weeks of PTO per year * PTO Cash Out * Longevity Bonus * 11 Paid Holidays * Bereavement Leave * Affordable Insurance premium for medical, dental and vision plans * Basic Life/AD&D 100% paid by the employer * Supplemental Insurance Coverage * 401k Retirement Plan-employer matches up to 5% BMRHC is an Equal Opportunity Employer and Drug-Free Workplace. Due to the nature of our business, some positions at BMRHC are deemed safety sensitive for the purposes of the Medical Marijuana Act. BMRHC provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). Applications will be accepted until the position is filled.
    $23k-27k yearly est. 8d ago
  • PATIENT DINING ASSOCIATE (FULL TIME)

    Compass Group, North America 4.2company rating

    Patient Service Representative Job In Little Rock, AR

    Morrison Healthcare + We are hiring immediately for a full time PATIENT DINING ASSOCIATE position. + Location: Arkansas Children's Hospital - 1 Children's Way, Little Rock, AR 72202 Note: online applications accepted only. + Schedule: Full time schedule. 6:00 am to 8:00 pm. Days may vary; more details upon interview. + Requirement: Previous food service experience preferred. + Pay Range: $15.00 to $18.00 Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Morrison Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences. Take a look for yourself at the Power of Food (***************************************************** ! Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 806 hospitals and healthcare systems. Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation's largest health systems for more than 65 years and leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Morrison has been recognized as one of Modern Healthcare's Best Places to Work in 2020 for the 8th time and was named a Top 125 Training Organization by Training Magazine in 2020 for the 9th time. Glassdoor also named Morrison a 2018 Best Places to Work and CEO Tim Pierce a 2019 Most Admired CEO. Morrison is a Compass One Healthcare operating division within Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 21,000 professional food service team members. Job Summary Patient Dining Associates work on assigned units in a healthcare facility, and provide services that include helping patients make menu selections, assemble, deliver and pick-up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature. Essential Duties and Responsibilities: + Help patients understand their menu selections and work with nursing to ensure sure their orders comply with their nutritional requirements or restrictions. + Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections. + Manage tray tickets and assemble meals according to each patient's menu selection in a timely and accurate manner. Retrieve trays from patient rooms at assigned times. + Complies with regulator agency standards, including federal, state and JCAHO. Adhere to facility confidentiality and the patient's rights policy as outlined in the facility's Health Insurance Portability and Accountability Act (HIPAA) policies and procedures. + Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations and breaking down patient tray line. + Follows facility and department infection control policies and procedures. + Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage. + Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures. + Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures. + Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures. + Performs other duties assigned. Qualifications: + Ability to read, write and interpret documents in English. + Basic computer and mathematical skills. + Must be able to occasionally lift or move up to 100 pounds, as well as maneuver and push food delivery carts. BENEFITS FOR OUR TEAM MEMBERS + Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program + Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (****************************************************************************************************** for paid time off benefits information. Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Morrison Healthcare maintains a drug-free workplace.
    $15-18 hourly 30d ago
  • Patient Registrar - Main Clinic LR (PT)

    Arkansas Heart Hospital 4.7company rating

    Patient Service Representative Job In Little Rock, AR

    Job Details Arkansas Heart Hospital Main Clinic - Little Rock, AR AnyDescription This position is responsible for admitting/registering patients to the appropriate department (i.e., clinic, hospital, emergency room, day patient) within the facility. Accumulates and enters all necessary demographic and billing information in the computer system with timeliness and accuracy. May act in the capacity of a cashier. Primary Duties: Admits/registers patients for office visit, procedure, diagnostic testing or admission to the hospital. Explains policies, answer questions on patient admission and gathers all necessary information and signatures according to hospital policy and procedures. If admitting patient to the hospital, assigns patient to a room, notifies designated nursing station of patients arrival and arranges transport of patient to the room. Notifies appropriate outpatient departments when the patient has arrived and provides directions to the destination. Performs pre-admission functions as defined in hospital policy. May perform pre-certification/benefit verification processes in an efficient and timely manner. UHC pre-certification is required on all IP stays within 24 hours of admission regardless of weekend or holidays. Registration will contact UHC upon notification of IP status to initiate pre-cert. Greets patients, families, and visitors arriving at the registration desk in a friendly, courteous manner. Serves as liaison with clinical departments, patients and families regarding admission and registration processes. Ensures patient and family needs are met and addressed while they are in lobby areas. Remains focused on Delighting our Customers. In collaboration with inpatient admission, OR, Cath Lab and Radiology, may coordinate the booking and scheduling of patients and transmit bookings to concierge throughout the shift. May, in an active manner, solicit information from patients, doctors office staff and insurance companies to complete the Admission Questionnaire form and insurance pre-certification information. Qualifications Qualification/Specifications: Education: High School graduate or equivalent required; Associate degree preferred. Experience: Minimum of one year related experience (i.e., patient admissions, registration, scheduling, medical insurance) required; healthcare environment strongly preferred.
    $27k-32k yearly est. 14d ago
  • Front Desk Coordinator - Little Rock, AR

    The Joint Chiropractic 4.4company rating

    Patient Service Representative Job In Little Rock, AR

    Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Monday, Thursday, Friday and occasional Saturdays Competitive Pay $16/hr + BONUS What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
    $16 hourly 60d+ ago
  • Patient Experience Specialist

    Sono Bello Careers 3.9company rating

    Patient Service Representative Job In Little Rock, AR

    A career at Sono Bello means being part of a dynamic and high energy work environment, where each one of our team members can make a difference. We love what we do, and it shows, we are the national leader in providing cutting edge, personalized body transformations. We believe everyone deserves to have their best body today and pursue their best life now. No work on Holidays or night shifts so you can have a normal/regular life balance Work in “happy medicine”; treating patients who are excited about improving their lives An opportunity to work in the growing fast paced world of aesthetics A small practice feel, with big company support Key Responsibilities: Customer Service/Administration Greet all patients, and offer beverage Check patients in and make sure schedule reflects appointment status Check patients out and schedule next appointment Maintain accountability for the schedule book Introduce visitors to the appropriate personnel that will assist with their concerns Conduct confirmation calls for appointments Pull next day's patient charts and organize per scheduled appointment time Prepare new patient charts Maintain inventory of all front office supplies Check email and forward to the appropriate staff member Organize and maintain file system Keep Font Desk and Lobby area clean Billing Process payments Print daily close out reports on scheduling system and review for accuracy. Fill deposit slips for all received cash and checks Physical Demands: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Use of the telephone, computer and other related instruments or devices Vision and hearing acuity Standing and walking for periods of time Ability to lift up to 25 pounds Key Skills/Qualifications: Must be familiar with MS Office, including Excel Ability to write routine reports and correspondence Ability to speak effectively before groups of customers or employees of the organization Ability to add, subtract, multiply and divide Ability to carry out instructions furnished in written, oral, or diagram form Ability to problem solve For Full time employees the Benefits Package includes Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and paid holidays. #LI-SF1
    $26k-31k yearly est. 55d ago
  • Oil Sales and Service Representative

    Patriot Environmental Services Inc. 4.1company rating

    Patient Service Representative Job In Little Rock, AR

    Ignite Your Career with Crystal Clean as an Oil Sales & Service Representative! Are you an ambitious, customer-oriented professional looking to make a significant impact in a booming industry? Crystal Clean (CC), a leading name in environmental services, is on the hunt for dynamic individuals to join our expanding team as Oil Sales & Service Representatives (OSSR). If you have a strong work ethic and are eager to grow in a fast-paced, rewarding environment, we want to hear from you! Why Crystal Clean? At Crystal Clean, we are more than just a company-we are pioneers in environmental innovation. As a publicly traded leader in our field, we offer an exciting career path with competitive compensation, outstanding benefits, and ample opportunities for advancement. Plus, we provide comprehensive training to help you succeed! Your Role: * Drive Sales & Service: Engage with customers to provide top-notch service and boost our oil business through new and existing accounts. * Operate with Precision: Use hoses and equipment to efficiently load and offload oil from various containers. * Ensure Safety: Follow all safety guidelines, inspect your vehicle and equipment, and minimize travel time with efficient route planning. * Build Relationships: Develop strong customer connections, pursue additional service opportunities, and identify new business prospects. * Meet Goals: Achieve sales targets and maintain compliance with DOT requirements and company standards. What We're Looking For: * Excellent Communicator: Strong communication skills with attention to detail. * Customer-Focused: Ability to interact effectively with customers and team members. * Tech-Savvy: Proficient with electronic devices, computers, and truck equipment. * Experienced: Route sales experience preferred, but not required. * Certified: High School diploma or equivalent, with or ability to obtain a Class B CDL, Med Card, Airbrake, and Tanker Endorsement. Physical Requirements: * Lift and handle hoses weighing up to 40lbs. * Climb ladders and handle physical tasks related to oil service. * Pass a pre-employment physical and drug screening. Work Environment: * Varied settings with fluctuating noise levels. * Frequent physical activity including bending, lifting, and climbing. Why You'll Love Working Here: * Competitive Salary: Attractive compensation with performance-based incentives. * Excellent Benefits: Comprehensive health, dental, vision, and more. * Career Growth: Opportunities for professional development and advancement. * Inclusive Culture: We value diversity and encourage individuals from all backgrounds to apply. Ready to Fuel Your Career? If you're ready to embark on a rewarding career with Crystal Clean and make a real difference in the environmental services industry, apply now to become an Oil Sales & Service Representative. Join us in driving innovation and excellence! Crystal Clean LLC is an Equal Opportunity Employer. We strongly encourage women, minorities, individuals with disabilities, and veterans to apply.
    $22k-33k yearly est. 17d ago
  • Patient Access Representative III - St. Vincent Infirmary

    Tenet Healthcare Corporation 4.5company rating

    Patient Service Representative Job In Little Rock, AR

    Responsible for a wide range of duties in support of departmental efficiencies which may include but not limited to performing registration, patient pre-admission and admission, reception and discharge functions, arranging support Hospital services requested by patients through referrals, performs thorough analysis of admission discharge transfers (ADT), Revenue Cycle Reports, leads shift Patient Access Operations, and collaborates with Department leaders in process and operational excellence. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Others may be assigned. * Greeting customers following Conifer Standards of Care, provides world-class customer service, completes full patient registration at date of service adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services. May also assist with scheduling diagnostic or surgical procedures, conducting physician office/patient interviews, and explains hospital procedure guidelines and policies. * Provides full patient financial counseling, education & referrals, employs and completes all patient liability collection escalations through proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures. * Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicare services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. * Performs thorough analysis of admission discharge transfers (ADT), Revenue Cycle Reports, leads shift Patient Access Operations, and collaborates with Department leaders in process and operational excellence. KNOWLEDGE, SKILLS, ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Minimum typing skills of 35 wpm * Demonstrated working knowledge of software/system/equipment/PCs. * Knowledge of function and relationships within a hospital environment preferred * Advance Customer service skills and experience * Ability to work in a fast paced environment * Ability to receive and express detailed information through oral and written communications * Course in Medical Terminology required * Advanced Understanding of Third Party Payor requirements preferred * Advanced Understanding of Compliance standards preferred * Advanced Patient Liability Collection performance and high achievement in productivity. * Must be able to perform essential job duties in at least three Patient Access service areas including ED * Uses proper negotiation techniques to professionally collect money owed by our Patients/Guarantors. * Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy. Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings. EDUCATION / EXPERIENCE Include minimum education, technical training, and/or experience preferred to perform the job. * High School Diploma or GED required * 2-4 years experience in medical facility, health insurance, or related area. * 2+ years in Patient Access preferred. * Some college coursework is preferred PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Must be able to sit at computer terminal for extended periods of time * Occasionally lift/carry items weighing up to 25 lbs. * Frequent prolonged standing, sitting, and walking * Occasionally push a wheelchair to assist patients with mobility problems. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Hospital administration * Can work in patient care locations which include potential exposure to life-threatening patient conditions. OTHER * Must be available to work hours and days as needed based on departmental/system demands. * Resolves Physician's office and Patient issues. May experience extreme patient volumes and uncooperative Patients. As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step! **********
    $29k-33k yearly est. 13d ago
  • CUSTOMER SERVICE REPRESENTATIVE

    Hugg

    Patient Service Representative Job In Little Rock, AR

    Hugg & Hall Equipment Company is looking for someone with strong communication and organization skills to join our team as a Customer Service Representative. We are a full-service equipment company specializing in industrial and construction equipment since 1956.. More information about us can be found below or on our website at ***************** ABOUT THE POSITION Customer Service Representatives function as part of the Accounts Receivables team and are responsible for inputting invoice data into various billing systems and corresponding with customers. In this role you will: * Input invoice data into various billing systems ensuring that the information is both accurate and processed within the necessary time frame. * Correspond with customers as it relates to processing credit card payments, account inquiries, disputes, credit policies, balances owed, and fulfilling invoice copy requests. * Maintain accurate account notes including call logs and email correspondence inputting the information into the proper systems. COMPENSATION/BENEFITS * Competitive Compensation * Insurance (Medical, Dental, Vision, and Life Insurances and several supplemental benefits) * Generous PTO Plan * Paid Holidays * 401k with company match REQUIREMENTS * Advanced Computer Skills with experience in Word, Excel, and 10-key * Excellent Customer Service * Strong Communication Skills SKILLS THAT WILL SET YOU UP FOR SUCCESS MAY INCLUDE: * Accounts Receivable Experience * Ability to organize and prioritize tasks RELATED EXPERIENCE MAY INCLUDE: Accounts Receivable, Customer Service, Collector, Office Assistant, Accounting Assistant, Data Entry Clerk PHYSICAL DEMANDS/ENVIRONMENTAL CONDITIONS This position: * operates in an indoor office environment with a controlled climate. * requires sitting at a computer desk for long periods of time with constant use of a computer keyboard while reading the computer screen. * will continuously talk, hear, and read in verbal and written communication and continuously use hands to type * will occasionally stand, walk, and reach with hands and arms. ABOUT US: Hugg & Hall Equipment Company is a full-service equipment dealer headquartered in Little Rock, Arkansas since 1956. With 17 locations across Arkansas, Oklahoma, and Louisiana and further servicing the surrounding states, we strive to equip our customers for success. Through our Sales, Rental, Parts, and Service departments, we offer cutting-edge equipment, world-class service, and an unsurpassed parts inventory. From job sites to warehouses, we provide our customers with all their construction, industrial, aerial, and material handling needs, helping them to minimize downtime and maximize productivity. As an employer of over 800, we are keen on building a team that is safe, productive, honest, dependable, and responsible. If you want to build a career with a company where you are valued and well-trained, join us at Hugg & Hall. Hugg & Hall Equipment Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including sexual orientation and gender identity), age, protected veteran or disabled status, or genetic information. We place Safety First. (Initial hire requires passing of pre-employment background check, drug test, and driving record[for driving roles])
    $25k-32k yearly est. 7d ago
  • Customer Service Rep(05396) - 8822 Stagecoach Rd.

    Domino's Franchise

    Patient Service Representative Job In Little Rock, AR

    Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile! Operating the cash register and collecting payment from customers. Making consistent products within Domino's Pizza guidelines. Maintaining a clean and organized work environment from our customer's viewpoint. Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards. What are we looking for? A fun and friendly person, who is comfortable talking to strangers. A team player who is punctual and has a positive attitude! You are at least 16 years of age. Pass a Criminal Background check.
    $25k-32k yearly est. 13d ago
  • Customer Service Representative - Retention (Hybrid)

    Att

    Patient Service Representative Job In Little Rock, AR

    This hybrid-remote position reports to our 17000 Cantrell Rd, Little Rock, AR 72223 location; if selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly. This is your opportunity to be the voice of AT&T - a global leader in communications and technology. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most. Pay Transparency: Our Premier Service Consultants earn between $15.00 - $17.41 + uncapped commissions for sales goals. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. How You'll Make an Impact: As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty. What Your Day-to-Day Will Look Like: Handle customer interactions (calls, chats, emails) in a fast-paced environment. Accurately resolve issues related to service, billing, payments, and collections. Explain bills and product features clearly. Troubleshoot basic problems and seek higher support if needed. Build customer confidence and loyalty by resolving issues. Support various customer inquiries, including technical issues. Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime. Paid training. What we are looking for: Unwavering Customer Focus Strong Work Ethic Adaptability Problem-Solving Skills Attention to Details Joining our team comes with amazing perks and benefits: Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone Tuition reimbursement program Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 6 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired. Paid Parental Leave Medical/Dental/Vision coverage 401(k) plan Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs WFH Requirements You will need verified internet service (secure, reliable, and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection). AT&T will provide all the equipment you'll need to get started! (keyboard, monitor, computer, mobile device, etc.) Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you will participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.). You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc. If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! Your future is calling. Apply today! Weekly Hours: 40 Time Type: Regular Location: Little Rock, Arkansas It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.
    $25k-32k yearly est. 17h ago

Learn More About Patient Service Representative Jobs

How much does a Patient Service Representative earn in Little Rock, AR?

The average patient service representative in Little Rock, AR earns between $26,000 and $38,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.

Average Patient Service Representative Salary In Little Rock, AR

$32,000

What are the biggest employers of Patient Service Representatives in Little Rock, AR?

The biggest employers of Patient Service Representatives in Little Rock, AR are:
  1. Intermountain Centers
  2. Engagemed
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