Post job

Patient service representative jobs in Lorain, OH - 1,305 jobs

All
Patient Service Representative
Patient Care Coordinator
Patient Access Representative
Patient Service Specialist
Customer Service Representative
Patient Representative
Account Management Representative
Billing Representative
Patient Finance Representative
Front Desk Coordinator
Medical Scheduler
Medical Receptionist
Patient Administration Specialist
Patient Advocate
  • Dispatch/Customer Service Representative

    Area Temps 3.8company rating

    Patient service representative job in Westlake, OH

    A delivery company is seeking an individual to enter data into the company database, answer phone calls, resolve questions, track and trace shipments, and provide customer service checks on trucks and deliveries. Work hours are Monday through Friday from 7:30 a.m. to 4:30 p.m. Job Requirements Qualified candidates must have prior Customer Service and Dispatching experience, must have excellent communication and computer skills with quick and accurate data entry, must be comfortable working in a steady-flow, high-volume, and fast-paced environment, must be a highly motivated individual with the ability to pay a high attention to detail and multi-tasking, and must be dependable. Only candidates that can pass a background check and drug screen will be considered. Area Temps still believes that the best way to serve both our employees and our customers is through personal service. To apply for this Dispatch/Customer Service Rep position, please submit your resume to **********************, call **************, or TEXT "your name & 178255" to **************. Additional Information For over 35 years, Area Temps has been committed to providing Northeast Ohio companies with office staffing services, technical, skilled trades, industrial and professional staffing solutions. We measure our success by the thousands of people who have accepted permanent positions with our client companies, either through a direct hire or after successfully completing an initial temporary assignment. Meet Your Recruiter Lakewood Office With almost 40 years experience in Greater Cleveland and thousands of people employed successfully each year, Area Temps still believes that the best way to serve both our employees and our customers is through personal service. When you apply online, we'll review your work skills and location preferences within 24 hours. Qualified candidates will be contacted to arrange for a personal interview, and our personnel supervisors will work with you to find the perfect assignment.
    $28k-34k yearly est. 2d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Customer Service Representative

    Jergens, Inc. 3.7company rating

    Patient service representative job in Cleveland, OH

    Jergens, Inc. has been a strong presence in the manufacturing industry for over 75 years, becoming one of the world's largest manufacturers of standard tooling components, vises and other workholding equipment. Jergens has career opportunities for anyone interested in manufacturing and we are looking for individuals who are motivated, team-oriented, and passionate about growing or starting their career in manufacturing! Our work culture: Jergens, Inc., is a privately owned manufacturer founded by the Schron Family in 1942. Headquartered in Cleveland, OH, Jergens has a global reach, with activities across 4 continents and 30+ countries around the world. Through the many changes over the past 75 years, one thing has remained a constant - the core values of Jergens. A dedication to: • Honesty • Hard work • Excellence in all we do • A commitment to family These values are the foundation upon which the company was built, the standard for how every Jergens employee conducts themselves today and will continue to set the direction into the future as we continue to grow our family of employees. About Jergens, Inc. Jergens, Inc. is comprised of 3 distinct business units: Workholding Solutions, Lifting Solutions and Specialty Fasteners. Building on its reputation of uncompromising quality standards, Jergens is committed to helping its customers achieve leaner, more profitable manufacturing, and continues to add products and engineered solutions for an integrated approach to “Manufacturing Efficiency.” To learn more about Jergens, Inc., visit us at ****************** Also, be sure to check out our video to see what it's like to work at Jergens: **************************** Benefits of Working at Jergens, Inc. Jergens offers employees • Competitive compensation • Comprehensive insurance benefits package (including medical, dental and vision coverage as well as company paid life insurance and disability) • Tuition reimbursement • Fun staff events and activities • 401k plan with profit sharing • Paid vacation time starting at 13 days • 11 paid holidays Reports to: Director of Marketing Responsibilities • Has a basic understanding of our company's policies, procedures, products and services and capabilities to serve our customers. Seeks assistance, as necessary with unfamiliar situations. • Communicates effectively with the customer; and provides complete information to the appropriate internal company resources to be able to effectively serve our customers. • Develops and maintains effective working relationships with assigned customers while gaining an understanding of their businesses, organization, and needs. • Develops effective relationships with appropriate internal company resources to be able to serve as a liaison in effectively serving our customers. • Processes all customer inquiries for Quotes, Orders, and RMA's in an ERP System effectively and efficiently. • Works closely with the credit department to verify the customer's credit status and to resolve any credit issues. • Reviews Open Order Reports, communicates delivery changes to customers and sales reps via email. Works with other departments to resolve delivery issues as needed. • Follows all policies and procedures when processing customer inquiries. • Communicates any suggested changes to policies and procedures to supervisor for review. • Maintains timely and accurate records. Requirements • High school education with some additional formal education in a related field is preferred. • Has the necessary training to be proficient in the position. • Has a minimum of one year of customer service experience and has demonstrated the ability to meet the expectations of the position. • Customer oriented with excellent communication and interpersonal skills. • Capable of interacting effectively with customers and internal company resources to achieve common goals. • Excellent computer, written, and oral skills. • Proficient with an ERP system. • Has strong analytical and problem-solving abilities. • Effective time management skills. • High energy with a sense of urgency in responding to customer needs. • High level of personal and professional integrity. • Is committed to the company's values. • Attention to detail in every aspect of role within the organization. Requirements • High school education with some additional formal education in a related field is preferred. • Has the necessary training to be proficient in the position. • Has a minimum of one year of customer service experience and has demonstrated the ability to meet the expectations of the position. • Customer oriented with excellent communication and interpersonal skills. • Capable of interacting effectively with customers and internal company resources to achieve common goals. • Excellent computer, written, and oral skills. • Proficient with an ERP system. • Has strong analytical and problem-solving abilities. • Effective time management skills. • High energy with a sense of urgency in responding to customer needs. • High level of personal and professional integrity. • Is committed to the company's values. • Attention to detail in every aspect of role within the organization.
    $29k-34k yearly est. 4d ago
  • Ohio Rise: Care Coordinator

    Bellefaire JCB 3.2company rating

    Patient service representative job in Medina, OH

    has a $4,000 hiring bonus~ Bellefaire JCB is among the nation's largest, most experienced child service agencies providing a variety of mental health, substance abuse, education, and prevention services. Bellefaire JCB helps more than 43,000 youth and their families yearly achieve resiliency, dignity and self-sufficiency through its more than 25 programs. Check out “Bellefaire JCB: Join Our Team” on Vimeo! POSITION SUMMARY: We are growing with a new program - OhioRise! We are looking for both Moderate and Intensive Care Coordinators to work in Medina County. We are looking for professionals that understand High-Fidelity Wraparound practice while providing care coordination services to identified youth that will provide specific, measurable, and individualized services to each person served. This position DOES REQUIRE (reimbursed) travel between the main office and client homes. RESPONSIBILITIES INCLUDE: Provide Wraparound Care Coordination services as part of the CME Project, using the High Fidelity Wraparound model to clients and families identified for the projects. Deliver service in a variety of settings in the home and community. Service plan should include a comprehensive 24 hour Crisis Plan. Maintain required caseload of 1:25 at any given time. Initial Plan is required within 30 days, and subsequent plans submitted every 30 days. Complete all required assessments and documents as outlined by the agency and the CME Project to include the Strengths, Needs and Cultural Discovery Assessment and the Wraparound plan. Work collaboratively with identified partners on behalf of the Child and Family team to include both formal and informal supports. Provide Community Psychiatric Support Treatment (CPST) and Therapeutic Behavioral Services (TBS) where appropriate on assigned cases and participate in crisis management as necessary. Monitor the provision and quality of services provided to the family through the Child & Family Team and act as liaison when new services/resources need to be sought or developed. Contribute to the development and maintenance of the client record through the timely completion of assigned documentation in accordance with applicable licensing and accreditation regulations and standards. Provide written and verbal information related to the youth's and family's mental health based on assessment and family contact. This information will include the youth's and family's strengths and competencies, progress or lack of progress, as well as report on the services and supports put in place to assist the family. QULAIFICATIONS: Education: Minimum High School Diploma required with three years of experience in the mental health field. Bachelor's or Master's Degree in Social Work, Counseling or related field with one to two years of experience in the mental health field preferred Strong clinical skills including expertise in systemic family therapy, crisis intervention, family education, and linking/ advocacy skills. Completion of Vroon Vandenburg High Fidelity Wraparound Training Ability to perform job responsibilities with a high degree of initiative and independent judgment Sensitivity in relating to persons of varying backgrounds and demonstrated ability to work with diverse groups of people possessing various strengths, aptitudes, and abilities A valid driver's license with approved driving record (less than 6 points), personal transportation and insurance, if required to drive on behalf of the agency. BENEFITS AND SALARY: The Salary for range for this position is $44,000 - $55,000 per year, depending on relevant education and licensure. At Bellefaire, we prioritize our employees and their wellbeing. We provide competitive benefit options to our employees and their families, including domestic partners and pets. Our offerings include: Comprehensive health and Rx plans, including a zero-cost option. Wellness program including free preventative care Generous paid time off and holidays 50% tuition reduction at Case Western Reserve University for the MSW programs Defined benefit pension plan 403(b) retirement plan Pet insurance Employer paid life insurance and long-term disability Employee Assistance Program Support for continuing education and credential renewal Ancillary benefits including: dental, vision, voluntary life, short term disability, hospital indemnity, accident, critical illness Flexible Spending Account for Health and Dependent Care Bellefaire JCB is an equal opportunity employer, and hires its employees without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability or any other status protected by federal, state or local law. Bellefaire JCB is a partner agency of the Wingspan Care Group, a non-profit administrative service organization providing a united, community-based network of services so member agencies can focus on mission-related goals and operate in a more cost-effective and efficient manner.
    $44k-55k yearly Auto-Apply 60d+ ago
  • Instructor, Patient Access Specialist

    Cuyahoga Community College (Tri-C 3.9company rating

    Patient service representative job in Cleveland, OH

    Department: Health Industry Solutions Reports To: Program Manager, Health Industry Solutions Recruitment Type: External/Internal Employment Type: Part-Time Faculty Non-Union Work Schedule: hours depend on program needs Job Description: SUMMARY Teaches a full range of skills and knowledge for the certificate program in Comprehensive Patient Access Specialist. Prepares students to pass the Certified Healthcare Access Associate (CHAA) examination. ESSENTIAL FUNCTIONS * Deliver a comprehensive range of skills and knowledge required by the Workforce Career and Economic Development Division for the Health Industry Solutions, particularly within the Patient Access Specialist program * Provide effective leadership, supervision, and control of classroom activities, ensuring a conducive learning environment * Implement the approved healthcare training curriculum to enhance the learning experience of program participants * Present well-prepared, organized, and clear lectures and classroom activities that align with the course syllabus (including medical terminology, Electronic Health Records, Ucertify, Fundamentals of Billing/Reimbursement, Introduction of Patient Access and CHAA study guide) and school policies * Monitor attendance, maintain accurate, up-to-date records, and evaluate the educational performance of participants in accordance with college and department requirements * Identify and refer participants to supportive services when necessary to enhance student success * Maintain up-to-date knowledge of current changes and trends in the healthcare industry * Promote students' development and effective use of skills in areas such as critical and analytical thinking, evaluation, communication, professionalism, customer service, computation, problem solving, and decision-making * Provide students with timely information and feedback on their academic progress regarding quizzes, tests, homework, and projects * Follow all College retention policies to ensure student attendance. * Perform other duties as assigned. REQUIRED QUALIFICATIONS EDUCATION AND EXPERIENCE/TRAINING * Associate degree * Minimum of 5 years' experience as a Patient Access Specialist or Patient Service Representative in a hospital setting * Must possess CHAA or CHAM certifications * Must be an approved proctor through NAHAM * Prior classroom instruction and/or training experience in healthcare KNOWLEDGE, SKILLS & ABILITIES * Ability to instruct through remote and in-person delivery using platforms like Blackboard, virtual classrooms, and online Learning Management Systems * Demonstrate intermediate proficiency with Microsoft Outlook, Word, Excel, and PowerPoint * Ability to respond appropriately to the needs of the community with sensitivity * Ability to manage key metrics * Must possess excellent oral and written communication skills * Ability to multitask effectively in a fast-paced environment * Credibility, presence, and excellent facilitation abilities are required * Possess a thorough understanding of all College policies and actively participate in their implementation and enforcement COMPETENCIES CRITICAL COMPETENCIES * Service Focus * Communication * Quality of Work VERY IMPORTANT COMPETENCIES * Time Utilization * Collaboration IMPORTANT COMPETENCIES * Adaptability * Continuous Improvement PREFERRED QUALIFICATIONS * Bachelor's Degree * Demonstrated basic Blackboard skills (equivalent program) * Demonstrated experience with online instruction. * Professional presentation skills * Active membership in the National Association of Healthcare Access Management PHYSICAL DEMANDS/WORKING CONDITIONS (The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) * The work is performed in a normal, professional office or technical lab environment; * The work area is adequately lighted, heated and ventilated; * Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc.; * Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite Special Note: This is a Part-Time Non-Bargaining Unit Position, with the following Set Rate of Pay: $30.00/ hour. If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure. Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen. Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.
    $30 hourly 14d ago
  • Patient Services Representative

    Signature Health 4.5company rating

    Patient service representative job in Beachwood, OH

    At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can-do mindset, then Signature Health is the best place for the next step in your rewarding career. As a full-time employee, you will have access to the following employer/employee paid benefits: * Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more * Robust earned paid time off program (PTO) * Federal Loan Forgiveness Program (available on eligible roles) * Professional Development Support SCOPE OF ROLE Reporting to the Manager, Patient Services, the Patient Services Representative will provide excellent patient support by insuring the thorough completion of patient registration, maintaining the accuracy of patient information and insurance coverages in the EHR and through proficient scheduling. The Patient Service Representative will ensure a consistently excellent patient experience when answering phone calls, greeting patients and their families, checking in patients for their appointments and assisting patients with scheduling. HOW YOU'LL SUCCEED * Demonstrate a friendly, courteous and welcoming first impression to patients and their families. * Ensure all patient registration items, required data and documents are consistently and accurately captured and updated as needed in the EHR. * Demonstrate the ability to accurately schedule all of SH's available services while ensuring provider/clinician schedules are effectively managed. * Consistently address and collect copayments and other amounts owed, ensuring patients are aware of their financial responsibility and referring them for financial assistance when needed. * Consistently demonstrate dependability, patience, kind and professional communication, and willingness to assist colleagues. * Demonstrate reliability and punctuality by ensuring excellent attendance with minimal unplanned time off/call-offs and scheduling planned time off as needed. * Ensure all patient insurance and coverages have been properly verified and are accurately reflected in the EHR. * Provide administrative support to the office including scanning, faxing and mailing. * Demonstrate efficiency through multi-tasking and organization to ensure all daily tasks are consistently completed. * Demonstrate proficiency in Epic, our EHR, and other platforms necessary to complete assigned tasks. * Protect patient confidentiality and right to privacy by adhering to HIPAA regulations at all times. * Other duties as assigned. Requirements KNOWLEDGE & EXPERIENCE * High School Diploma or equivalent required. * 1 year office, customer service, or related experience required. Medical office experience preferred. * Previous experience in a primary care of behavioral health setting preferred. * Knowledge of insurance, specifically Medicare, Medicare Advantage, and Medicaid preferred. * Experience working with an EHR system required; EPIC experience preferred. * Demonstrated proficiency with Microsoft Office, Word, and Excel. WORKING CONDITIONS * Work is normally performed in a typical interior/office/clinical work environment. * While hours of operation are generally standard, flexibility to work evenings and extended hours may be required. * Requires periods of sitting, standing, telephone, and computer work. * Hearing: adequate to hear clients or patients in person, over the telephone or through telehealth technology. * Speaking: adequate to speak to clients or patients in person, over the telephone or through telehealth technology. * Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens. * Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted. * Possible exposure to blood borne pathogens while performing job duties. * Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday. * Sufficient dexterity to operate a PC and other office equipment. This Success Profile is not an exhaustive list of all functions or requirements that you may be required to perform; you may be required to perform other job-related assignments as requested by your supervisor or the company. You must be able to perform the essential functions of the position satisfactorily; however, if requested, reasonable accommodations may be made to enable you to perform the essential functions of this job, absent undue hardship. Signature Health may revise this Success Profile at any time, with or without advanced notice. All employees of Signature Health are required to comply with the Signature Health Annual Influenza Vaccination Policy. This policy requires employees to obtain an annual flu vaccination. A medical and/or religious exemption may be submitted for review by the Signature Health Review Committee. Exemption requests are not guaranteed to be approved. Signature Health is a drug-free workplace. After receiving a conditional job offer, all applicants must successfully pass a pre-employment drug screen.
    $28k-32k yearly est. 17d ago
  • Account Management Representative

    Commonwealth Rolled Products

    Patient service representative job in Independence, OH

    Commonwealth Rolled Products is a leading manufacturer of Aluminum rolled products for the Automotive, Commercial, and Industrial markets. The Company operates its production facility in Lewisport, KY with the support of an Automotive Innovation Center for R&D, Sales and Field Service in Madison Heights (DET), and Inside Sales in the Cleveland, OH area. Our Industrial Products Account Management team is seeking to add a talented Account Management Representative to our Cleveland, Ohio office. The purpose of this role is to provide superior sales and service to customers (both current and new) via effective, measurable administration of account management processes while protecting the interests of Commonwealth. This role contributes to achievement of strategic initiatives and objectives by offering guidance/expertise to key customers and other members of Industrial Products Account Management. Responsibilities Include: * Actively participate in maintaining a zero incident safety culture. * Live and champion the Commonwealth Rolled Products Core Values; Safety, Integrity, Customer Focus, Ownership, Excellence, and Teamwork. * Frontline role accountable for representing Commonwealth Rolled Products to prospects and existing customers. * Work with customers to identify sales opportunities. Negotiate pricing with the customers. This includes trial requests, sales for surplus inventory, sales for unallocated capacity, sales for depot stock, spot buys and contract business. * Manage a designated account base of distributors, OEMs and / or brokers. This includes all aspects from prospecting through long-term selling and servicing. * Accountable for accurate entry of orders relative to customers' specifications, instructions, and corporate guidelines. Also consistently meet guidelines for contractual agreements within customer base. * Accurately record and manage all bookings in Commonwealth's capacity management system to ensure weekly capabilities are not over allocated and customer order lead-times are honored. * Perform inventory management to successfully meet customer and order requirements. This includes analyzing current inventories for aged metal, inventory holds, and release dates. Work with customers to manage delivery releases and communicate the releases to Supply Chain. * Demonstrate the ability to make decisions effectively and independently within approved guidelines set forth by Commonwealth Rolled Products. * Research, analyze and resolve customer deductions and overpayments in less than 18 days. This includes issuance of supplemental invoices and / or credits, when necessary. * Perform back up duties for team members during absences. * Develop and maintain a comprehensive product and technical knowledge base to effectively support the Industrial team and customers. This includes understanding customer requirements and specifications, Commonwealth's industrial products, EDI transactions, and all other related customer requirements. * Anticipate, meet, and exceed customers' needs to maximize customer satisfaction. Promote a strong service image to our customers and other Commonwealth teams. * Demonstrate Commonwealth values and a positive, professional behavior toward your work and colleagues. Provide guidance and assistance to other team members when needed. Communicate effectively with your customers, colleagues, and all levels of the organization. * Identify continuous improvement opportunities associated with Account Management processes. Participate in established training programs as designated by supervisory staff or identified by the AMR as self-improvement opportunities. * Enter, track and coordinate completion of sales-related Customer claims. Assist Claims Analyst in quality-related claims, deductions, and credits when necessary. * Utilize Oracle tools, specifically Sales Agreements, Item Management and Order Management to successfully enter / manage customer items and sales orders. This includes facilitating the automatic upload of EDI orders received from customers and resolving EDI failures. * Determine metal hedge requirements working with customers to analyze customer and contract requirements. Initiate metal hedging requests to the Pricing Team. Manage existing metal hedges to assess the need for adjustments. * Participate in and contribute to weekly customer calls when required. Weekly communicate open order status' to customers as required. Maintain a working account knowledge to enable discussion of inventory, orders, debits/credits, claims, quotes, and any other required topic. * Maintain a proficient understanding of Commonwealth quality systems. Contribute to certifications and audits (i.e., ISO, IATF, VAD) when required. Enter, track and complete Corrective Action Requests in a timely manner. Contribute to the completion of Customer audits and certifications. Required Qualifications: * Bachelor's degree in business related field or 2+ years' experience in commercial or procurement, supply chain roles * Excellent interpersonal, written, and verbal communication skills and organization skills * Ability to use computer applications, such as spreadsheets, word processing documents, databases, and e-mail programs. Preferred Qualifications: * Prefer experience in a metals-related business with a working knowledge of aluminum products. EEO Statement Commonwealth Rolled Products is an equal opportunity employer and supports diversity in the workplace. Qualified applications will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Our HR team will reach out to the applicants who met the qualifications and most closely aligned with requirements of the positions.
    $42k-77k yearly est. 14d ago
  • Account Management Representative

    External Commonwealth Rolled Products

    Patient service representative job in Independence, OH

    Commonwealth Rolled Products is a leading manufacturer of Aluminum rolled products for the Automotive, Commercial, and Industrial markets. The Company operates its production facility in Lewisport, KY with the support of an Automotive Innovation Center for R&D, Sales and Field Service in Madison Heights (DET), and Inside Sales in the Cleveland, OH area. Our Industrial Products Account Management team is seeking to add a talented Account Management Representative to our Cleveland, Ohio office. The purpose of this role is to provide superior sales and service to customers (both current and new) via effective, measurable administration of account management processes while protecting the interests of Commonwealth. This role contributes to achievement of strategic initiatives and objectives by offering guidance/expertise to key customers and other members of Industrial Products Account Management. Responsibilities Include: Actively participate in maintaining a zero incident safety culture. Live and champion the Commonwealth Rolled Products Core Values; Safety, Integrity, Customer Focus, Ownership, Excellence, and Teamwork. Frontline role accountable for representing Commonwealth Rolled Products to prospects and existing customers. Work with customers to identify sales opportunities. Negotiate pricing with the customers. This includes trial requests, sales for surplus inventory, sales for unallocated capacity, sales for depot stock, spot buys and contract business. Manage a designated account base of distributors, OEMs and / or brokers. This includes all aspects from prospecting through long-term selling and servicing. Accountable for accurate entry of orders relative to customers' specifications, instructions, and corporate guidelines. Also consistently meet guidelines for contractual agreements within customer base. Accurately record and manage all bookings in Commonwealth's capacity management system to ensure weekly capabilities are not over allocated and customer order lead-times are honored. Perform inventory management to successfully meet customer and order requirements. This includes analyzing current inventories for aged metal, inventory holds, and release dates. Work with customers to manage delivery releases and communicate the releases to Supply Chain. Demonstrate the ability to make decisions effectively and independently within approved guidelines set forth by Commonwealth Rolled Products. Research, analyze and resolve customer deductions and overpayments in less than 18 days. This includes issuance of supplemental invoices and / or credits, when necessary. Perform back up duties for team members during absences. Develop and maintain a comprehensive product and technical knowledge base to effectively support the Industrial team and customers. This includes understanding customer requirements and specifications, Commonwealth's industrial products, EDI transactions, and all other related customer requirements. Anticipate, meet, and exceed customers' needs to maximize customer satisfaction. Promote a strong service image to our customers and other Commonwealth teams. Demonstrate Commonwealth values and a positive, professional behavior toward your work and colleagues. Provide guidance and assistance to other team members when needed. Communicate effectively with your customers, colleagues, and all levels of the organization. Identify continuous improvement opportunities associated with Account Management processes. Participate in established training programs as designated by supervisory staff or identified by the AMR as self-improvement opportunities. Enter, track and coordinate completion of sales-related Customer claims. Assist Claims Analyst in quality-related claims, deductions, and credits when necessary. Utilize Oracle tools, specifically Sales Agreements, Item Management and Order Management to successfully enter / manage customer items and sales orders. This includes facilitating the automatic upload of EDI orders received from customers and resolving EDI failures. Determine metal hedge requirements working with customers to analyze customer and contract requirements. Initiate metal hedging requests to the Pricing Team. Manage existing metal hedges to assess the need for adjustments. Participate in and contribute to weekly customer calls when required. Weekly communicate open order status' to customers as required. Maintain a working account knowledge to enable discussion of inventory, orders, debits/credits, claims, quotes, and any other required topic. Maintain a proficient understanding of Commonwealth quality systems. Contribute to certifications and audits (i.e., ISO, IATF, VAD) when required. Enter, track and complete Corrective Action Requests in a timely manner. Contribute to the completion of Customer audits and certifications. Required Qualifications: Bachelor's degree in business related field or 2+ years' experience in commercial or procurement, supply chain roles Excellent interpersonal, written, and verbal communication skills and organization skills Ability to use computer applications, such as spreadsheets, word processing documents, databases, and e-mail programs. Preferred Qualifications: Prefer experience in a metals-related business with a working knowledge of aluminum products. EEO Statement Commonwealth Rolled Products is an equal opportunity employer and supports diversity in the workplace. Qualified applications will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Our HR team will reach out to the applicants who met the qualifications and most closely aligned with requirements of the positions.
    $42k-77k yearly est. 13d ago
  • Patient Services Representative

    Midwest Vision Partners

    Patient service representative job in Lorain, OH

    The full time Front Desk/Receptionist is responsible for greeting patients in a professional manner; updating and verifying patient information, including obtaining patient ID/insurance information, processing copayments, and registering patients in the billing system; maintaining a smooth flow of communication between patient, provider, and clinical staff; handling scheduling inquiries; and providing other assistance as needed. This person will be cross-trained in all areas of the front desk. Schedule: Monday through Thursday 8:30-5:00; Friday 8:30-4 What you will be doing Greet and check in patients in a friendly, courteous, and professional manner. Accurately enter/update/verify insurance information and patient demographics and work with several medical computer programs. Completes patient registration process by reviewing accounts and other compliance-related documents for completeness and accuracy. Obtains and documents missing information required for registration. Prepares paperwork for patient visits. Verifies patient benefits and eligibility, when needed. Collects all necessary co-pays, deductibles, and co-insurance, as needed. Responds to questions regarding accounts status, payment arrangements, and concerns. Resolves billing or charge disputes or forwards problem accounts to the appropriate individual for resolution. Monitors patient flow, adjusts workflows, and notifies the clinical staff of any pertinent information and changes. Acts as a liaison between patients, guests, back office staff and providers. Reconciles cash against daily charge and cash reports. Schedule and confirm patient appointments as needed. Create, distribute, and file new patient charts/medical records. Perform clerical tasks such as copying, sorting, scanning, and faxing. Properly check out patients, including collecting appropriate co-pays, past due balances, and fees; ensuring proper completion of all forms; updating medical records as needed, etc. Keep the front desk area and waiting room clean and tidy and re-stock with necessary supplies Comply with all policies and procedures of the organization, including but not limited to standard operating procedures and employee handbook. Perform any other duties as assigned What you know High school diploma or GED Strong verbal and written communication skills Must have or be willing to get a BLS certification (we offer it and cover the costs) Must meet the physical demands of being able to lift up to 50 pounds Desire Telephone operator or high call volume experience Entry Level About Midwest Vision Partners Midwest Vision Partners was founded in 2019 to build a premier eye care platform in partnership with Alpine Investors, a San Francisco-based private equity firm. Alpine is a strong supporter of MVP, given their PeopleFirst™ philosophy, unparalleled track record, significant financial resources, and a commitment to building a platform that includes physician leadership at the highest levels. Headquartered in Chicago, our mission is to provide world-class support to ophthalmologists and optometrists, enabling them to focus on improving patients' vision to help people live their best lives. Today, MVP's network consists of 16 practices, 125 physicians, and roughly 1500 employees providing medical and surgical eyecare services at over 60 locations throughout the Midwest. We strive to be the premier provider of eyecare in the Midwest through a culture of collaboration and excellence.
    $28k-34k yearly est. 10d ago
  • Patient Care Coordinator

    AEG 4.6company rating

    Patient service representative job in Mentor, OH

    Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner Answers and responds to telephone inquiries in a professional and timely manner Schedules appointments Gathers patients and insurance information Verifies and enters patient demographics into EMR ensuring all fields are complete Verifies vision and medical insurance information and enters EMR Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete Prepare insurance claims and run reports to ensure all charges are billed and filed Print and prepare forms for patients visit Collects and documents all charges, co-pays, and payments into EMR Allocates balances to insurance as needed Always maintains a clean workspace Practices economy in the use of _me, equipment, and supplies Performs other duties as needed and as assigned by manager
    $45k-57k yearly est. 1d ago
  • Patient Access - Rehab M-F Flex between 8-630, 8 hr shifts

    Wooster Community Hospital 3.7company rating

    Patient service representative job in Wooster, OH

    Job Description Registration Clerk Monday through Friday 930a-630p ______________________________________________________________________________ Main Function: Greeting our customers in a friendly and courteous manner to help customers feel welcomed to Wooster Community Hospital Health System (WCH). Help customers have a streamlined, private registration experience by accurately verifying patient demographics for those being seen at WCH. Check in patients for scheduled tests and enter orders into our EMR. Offer assistance to customers in need to create a supportive experience. Assist team members with registration functions to support the team and customers. Schedule patients for therapy visits. Must Have Requirements: Computer and other applications, Meditech computer system and or Registration experience. Demonstrated effective oral communication skills including good telephone and email etiquette. Must be organized and able to multi-task Preferred Attributes: High School Diploma or GED Medical Terminology or Medical Office related Experience Attention to details and organized; calm in a high-volume, fast paced environment; self- starting; excellent at multitasking and have a good sense of prioritizing duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to adapt to any circumstances with customers and remain professional. Performance Special Requirements: Must be able to perform all duties of registration areas Ability to explain benefits of insurance including estimates in accordance to Point of Service collection policy and documentation of account Must have good communication skills oral, written and listening to patients Develop and maintain an ongoing understanding of current practices for the types of patients for whom care is provided Follows appropriate Service Standards Maintains knowledge of all aspect of patient access and maintains those skills for accuracy of performance Performs other duties as requested by Director or Managers of Patient Access Customer Service Display a positive attitude. Treats others with honesty and respect. Speaks positively in all internal or external customer interactions. Consoles, assists patients and families Assesses customer satisfaction when interacting with patients and other non-patient customers and uses appropriate chain of command for unresolved issues or problems Ability to answer patient or visitor's questions and direct them where help is available. Escorting the visitors whenever possible. Promote hospital services; including Senior Partners; Health and Wellness programs Managing up other areas Understand Wooster Community Hospital core mission, vision, and values Follows all departmental and hospital policy and procedures located in Policy Stat Monday- Friday with shifts varying from 8a-5p, 830a-530p, or 930a-630p 40 hours per week
    $29k-34k yearly est. 1d ago
  • Patient Services Representative

    Brightview 4.5company rating

    Patient service representative job in Willoughby, OH

    Join our team at BrightView Health as a Patient Services Representative and play a pivotal role in delivering exceptional patient experiences. As the first point of contact for our patients, you will contribute to creating a warm and welcoming atmosphere while ensuring a smooth and efficient in-clinic experience. Your dedication will help set our patients on the path to successful recovery with every visit. Responsibilities ADMINISTRATIVE DUTIES: Serve as first point of contact for patient inquiries, customer services, and assisting with problem solving any patient issues. Schedule and confirm patient appointments. Collect point of service payments, including patient copays and other forms of patient financial responsibility. COORDINATION AND COMMUNICATION: Communicate with various teams both within the clinic and with central support regarding patient appointments and follow-up needs. Attend required meetings/huddles and collaboration within clinic team. DOCUMENTATION AND COMPLIANCE: Responsible for maintaining accurate new and current patient accounts, including insurance and billing information. Familiarity with HIPAA and 42-CFR part 2 desired. KNOWLEDGE SKILLS, AND ABILITIES Excellent verbal and written communication skills Strong customer service-centric approach to work, take initiative to offer solutions to patient inquiries. Highly empathetic and compassionate to effectively support the recovery journey of BrightView's patients Competent at working with a diverse population of colleagues and patients Natural problem solver, looks for solutions to best meet patient needs with a sense of urgency Team-player, able to work collaboratively in a multidisciplinary healthcare environment Adaptable and agile within a dynamic work environment Technologically capable, comfortable operating in multiple systems for communication and documentation purposes. Familiarity with MS Office software (Outlook, Teams, Word, etc) preferred Embraces BrightView's culture of compliance - operates with a high degree of integrity and compliance to work standards and regulatory requirements Qualifications EXPERIENCE 2+ years of prior front desk experience preferred. EDUCATION: High School Diploma or equivalent BRIGHTVIEW HEALTH BENEFITS AND PERKS: PTO (Paid Time Off) Immediately vested and eligible in 401k program with employer match. Company sponsored ongoing training and certification opportunities. Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance. Tuition Reimbursement after 1 year in related field We offer competitive compensation, comprehensive benefits, and a supportive work environment dedicated to your professional growth and development. Ready to shape our future by bringing in top talent? Apply now and be a key player in our success!
    $29k-34k yearly est. Auto-Apply 15h ago
  • Dental Patient Representative

    Northeast Ohio Neighborhood 3.8company rating

    Patient service representative job in Cleveland, OH

    Please Note!!! Although you are submitting an employment application and resume for this job on Indeed or Zip Recruiter, you will still need to put in an employment application and resume at NEON. Please visit our website at **************************************************** General Duties Under the supervision of the Dental Health Service Manager, the Dental Patient Representative supports the Dentist in registering the dental patients, coordinating appointments, cash collection, charge entry, billing, coordination of benefits, insurance verification, incoming dental calls, discussing treatment plans, screening of emergency walk-ins and day appointment performs a variety of dental assisting duties while promoting quality dental care for outpatients and a safe environment of minimal stress. The Dental Patient Representative assists the dentist, teaches the patient how to care of their teeth, communicates effectively with patients( parents if patient is a child), maintains equipment and inventory, and follows universal precautions and all OSHA requirements. Education High School Diploma or GED. Minimum Qualifications Ability to serve as a mature and competent receptionist. Ability to display skill and tact in greeting patients. Ability to plan and organize. 2+ years of experience in a fast paced office environment. Technical Skills Computer Skills- Microsoft Office, Keyboard (We utilized electronic dental records and digital x-rays).
    $31k-36k yearly est. Auto-Apply 60d+ ago
  • Patient Access Representative, Strongsville

    Uhhospitals

    Patient service representative job in Strongsville, OH

    Patient Access Representative, Strongsville - (260000DN) Description 36 Hours Per WeekT, W, TH, F 8:30am-5:30pmEVERY OTHER SATURDAY 8:30am-12:30pmA Brief Overview The Patient Access Representative serves as the first point of contact for all patients and their families. This highly visible role supports and interacts with patients, families, and health care providers. They work directly with patients to ensure accuracy of demographic, insurance, payment and other vital patient information. They help manage questions, problem solve patient and scheduling concerns, while maintaining exceptional patient service. They support the rest of the medical care team, helping to streamline patient processing to improve patient satisfaction and help keep appointments on schedule. The Patient Access Representative has an direct effect on both the revenue cycle and the patient experience. What You Will Do Checking patients in and/or out for medical visits Answering the phone to address patient inquiries and scheduling appointments. Assists patients with enrolling and utilizing MyChart. Entering, updating and validating patient demographic, insurance & financial information to ensure accurate registration Communicating information and important details to other medical care team May contact insurance companies regarding coverage, preapprovals, billing and other issues Collects and processes patient payments for visit copays, coinsurance, deductibles and prior balances. Assist with completion of various types of paperwork and forms. Effectively work EPIC workques, worklist and inbasket messages. Schedules referrals and follow-up visits. Accurate and timely scanning of documents into EPICAdditional Responsibilities Functions as an integrated team member and works collaboratively with other staff and providers across the system to improve patient experience and department efficiency. Actively participates in UH emergency preparedness. Maintains a clean and organized work area. Will be cross-trained to perform other duties as assigned. May be scheduled to work at off-sites. Performs other duties as assigned. Complies with all policies and standards. For specific duties and responsibilities, refer to documentation provided by the department during orientation. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. Qualifications 36 Hours Per WeekT, W, TH, F 8:30am-5:30pmEVERY OTHER SATURDAY 8:30am-12:30pmEducation High School Equivalent / GED (Required) Associate's Degree or progress towards degree (Preferred) Medical Terminology (Preferred) Work Experience 1+ years Customer Service (Required)1+ years Customer Service in healthcare (Preferred) Knowledge, Skills, & Abilities Exceptional communication skills with both patients and medical care providers to relay necessary information (Required proficiency) Ability to juggle and prioritize multiple responsibilities and handle interruptions (Required proficiency) Strong organizational skills (Required proficiency) Problem-solving skills for scheduling conflicts, missing documentation and other issues (Required proficiency) Attention to detail to ensure all patient information is accurate and available (Required proficiency) Compassion to help patients and caregivers in difficult situations (Required proficiency) Understanding of the importance of confidentiality (Required proficiency) Basic knowledge of electronic health records and basic medical terminology (Required proficiency) Physical Demands Standing OccasionallyWalking OccasionallySitting ConstantlyLifting Rarely up to 20 lbs Carrying Rarely up to 20 lbs Pushing Rarely up to 20 lbs Pulling Rarely up to 20 lbs Climbing Rarely up to 20 lbs Balancing RarelyStooping RarelyKneeling RarelyCrouching RarelyCrawling RarelyReaching RarelyHandling OccasionallyGrasping OccasionallyFeeling RarelyTalking ConstantlyHearing ConstantlyRepetitive Motions FrequentlyEye/Hand/Foot Coordination FrequentlyTravel Requirements 10% Primary Location: United States-Ohio-StrongsvilleWork Locations: 18181 Pearl Road 18181 Pearl Road Strongsville 44136Job: Administrative SupportOrganization: Pediatric_Primary_Care_UHMSOSchedule: Full-time Employee Status: Regular - ShiftDaysJob Type: StandardJob Level: ProfessionalTravel: Yes, 10 % of the TimeRemote Work: NoJob Posting: Jan 22, 2026, 7:09:13 PM
    $29k-37k yearly est. Auto-Apply 13h ago
  • Patient Care Coordinator

    Integrity Foot and Ankle Associates

    Patient service representative job in Avon, OH

    At Integrity Foot & Ankle, we are more than just a podiatry practice; we are a growing team dedicated to providing exceptional care to our patients. As we continue to expand, we are looking for a friendly and detail-oriented Medical Receptionist to be the welcoming face of our practice. If you have 2 years of experience with EPIC or EMR and 3 years of experience as a medical receptionist, we want to hear from you! Join us and be a vital part of the Integrity Family, where we value both professional excellence and compassionate care. Key Responsibilities: Patient Interaction: Greet patients and visitors in a professional and friendly manner, both in-person and over the phone. Appointment Scheduling: Answer phone calls and schedule appointments, ensuring optimal patient flow. Administrative Tasks: Verify patient insurance and demographic information, collect co-pays and balances, maintain accurate patient records, and ensure confidentiality. Communication: Communicate with medical staff to ensure efficient patient flow and complete administrative tasks. Office Support: Maintain the cleanliness of the office, including end-of-day vacuuming, mopping, and disinfecting all surfaces. Clean and prepare rooms between patients. Insurance and Patient Care: Perform insurance verification, complete patient intake forms, assist providers as needed with patient care, and ensure appropriate equipment is set up for procedures/exams. Patient Rooming: Room patients, restock supplies in exam rooms, cast patients for diabetic shoes using foam box impressions, scan patients feet for custom orthotics and measure patients' feet for accurate custom shoe or orthotic orders. Requirements: A minimum of 3-5 years as a medical receptionist. (Applicants who do not meet this criteria will no move forward to the interview stage) 1-2 years of experience with Electronic Medical Records; experience with EPIC preferred Excellent communication and customer service skills Knowledge of medical terminology and insurance verification, insurance billing code knowledge is a plus Strong organizational and multitasking skills with the ability to work in a fast pace environment Proficiency in computer and data entry skills Ability to work independently and as part of a team Ability to lift up to 25 lbs Must be willing to work in all our locations High School Diploma or equivilant
    $22k-38k yearly est. 18d ago
  • Dental Patient Care Coordinator

    Summit Dental Group-Akron, Oh & Cuyahoga Falls, Oh

    Patient service representative job in Akron, OH

    Job Description Dental Office Receptionist Summit Dental Akron, Akron OH Welcome to Summit Dental Akron where we're proud to serve the Akron, OH community with care that goes beyond the smile. Our practice is growing & we are proud to announce that we are adding another Patient Care Coordinator (Dental Office Receptionist) to join our team! This role is all about people-you'll help us care for more patients, support our doctor, and make sure every person who walks through our door feels truly cared for. What We're Looking For: We need a strong, compassionate dental professional with a background in: Treatment Planning: presenting and making financial arrangements for comprehensive treatment plans with confidence Patient Scheduling: Develop and maintain a strong, efficient schedule that ensures patients receive exceptional care while keeping the team on track to consistently exceed performance goals. Collections & Accounts Receivables: Manage the full accounts receivable lifecycle, including billing, insurance claim submission, and overseeing the collection process to maintain healthy cash flow and financial stability. Patient-focused attitude with a passion for delivering outstanding patient care. Key Responsibilities: Ensure an exceptional patient and team experience Support providers with treatment coordination, case acceptance, and scheduling Maintain compliance with policies, protocols, and patient communication standards Help grow the practice by building trust, relationships, and reputation in the community Schedule appointments and coordinate treatment plans Verify insurance coverage and benefits. Assist in the preparation of patient forms and documentation. You work hard; you deserve to be rewarded: Competitive Salary based on you & your experiences! 401K PTO & Paid Holidays Access to health insurance Stable & consistent full time schedule (Monday - Friday 8a-5p) Growth opportunities to enhance your career! Benefits: Dental 401k PTO Compensation: $20-$25/hour
    $20-25 hourly 2d ago
  • Patient Care Coordinator - Avon, IN

    Sonova

    Patient service representative job in Avon, OH

    Connect Hearing, part of AudioNova 5250 E. US Highway 36 Suite 155 Avon, IN 46123 Current pay: $16.00-18.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday, 8:30am-5:00pm What We Offer: * Medical, Dental, Vision Coverage * 401K with a Company Match * FREE hearing aids to all employees and discounts for qualified family members * PTO and Holiday Time * No Nights or Weekends! * Legal Shield and Identity Theft Protection * 1 Floating Holiday per year Job Description: The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic. Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team! As a Hearing Care Coordinator, you will: * Greet patients with a positive and professional attitude * Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic * Collect patient intake forms and maintain patient files/notes * Schedule/Confirm patient appointments * Complete benefit checks and authorization for each patients' insurance * Provide first level support to patients, answer questions, check patients in/out, and collect and process payments * Process repairs under the direct supervision of a licensed Hearing Care Professional * Prepare bank deposits and submit daily reports to finance * General sales knowledge for accessories and any patient support * Process patient orders, receive all orders and verify pick up, input information into system * Clean and maintain equipment and instruments * Submit equipment and facility requests * General office duties, including cleaning * Manage inventory, order/monitor stock, and submit supply orders as needed * Assist with event planning and logistics for at least 1 community outreach event per month Education: * High School Diploma or equivalent * Associates degree, preferred Industry/Product Knowledge Required: * Prior experience/knowledge with hearing aids is a plus Skills/Abilities: * Professional verbal and written communication * Strong relationship building skills with patients, physicians, clinical staff * Experience with Microsoft Office and Outlook * Knowledge of HIPAA regulations * EMR/EHR experience a plus Work Experience: * 2+ years in a health care environment is preferred * Previous customer service experience is required We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability. We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources. #INDPCC Sonova is an equal opportunity employer. We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
    $16-18 hourly 8d ago
  • Patient Care Coordinator - Avon, IN

    Sonova International

    Patient service representative job in Avon, OH

    Connect Hearing, part of AudioNova 5250 E. US Highway 36 Suite 155 Avon, IN 46123 Current pay: $16.00-18.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday, 8:30am-5:00pm What We Offer: Medical, Dental, Vision Coverage 401K with a Company Match FREE hearing aids to all employees and discounts for qualified family members PTO and Holiday Time No Nights or Weekends! Legal Shield and Identity Theft Protection 1 Floating Holiday per year Job Description: The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic. Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team! As a Hearing Care Coordinator, you will: Greet patients with a positive and professional attitude Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic Collect patient intake forms and maintain patient files/notes Schedule/Confirm patient appointments Complete benefit checks and authorization for each patients' insurance Provide first level support to patients, answer questions, check patients in/out, and collect and process payments Process repairs under the direct supervision of a licensed Hearing Care Professional Prepare bank deposits and submit daily reports to finance General sales knowledge for accessories and any patient support Process patient orders, receive all orders and verify pick up, input information into system Clean and maintain equipment and instruments Submit equipment and facility requests General office duties, including cleaning Manage inventory, order/monitor stock, and submit supply orders as needed Assist with event planning and logistics for at least 1 community outreach event per month Education: High School Diploma or equivalent Associates degree, preferred Industry/Product Knowledge Required: Prior experience/knowledge with hearing aids is a plus Skills/Abilities: Professional verbal and written communication Strong relationship building skills with patients, physicians, clinical staff Experience with Microsoft Office and Outlook Knowledge of HIPAA regulations EMR/EHR experience a plus Work Experience: 2+ years in a health care environment is preferred Previous customer service experience is required We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability. We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources. #INDPCC
    $16-18 hourly 3d ago
  • Patient Care Coordinator

    Sonrava Health

    Patient service representative job in Brunswick, OH

    We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. Responsibilities Responsibilities * Greet and welcome patients in a timely, professional and engaging manner * Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff * Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options * Contact patients to follow up on visits and to build lasting patient relationsships * Ensure compliance with health, privacy, and safety regulations * Travel as needed for training and to perform job functions Benefits for FT Employees * Healthcare Benefits (Medical, Dental, Vision) * Paid time Off * 401(k) * Employee Assistance Program Qualifications Qualifications * Minimum of high school diploma or equivalent required * 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting * Experience with dental practice management software such as Denticon/Dentrix preferred * Excellent communication skills to interact with patients, office staff, and third party stakeholders * Attention to detail in maintaining patient records and managing financial transactions Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
    $22k-38k yearly est. Auto-Apply 60d+ ago
  • Patient Care Coordinator

    Sonrava

    Patient service representative job in Brunswick, OH

    We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. Responsibilities Responsibilities Greet and welcome patients in a timely, professional and engaging manner Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options Contact patients to follow up on visits and to build lasting patient relationsships Ensure compliance with health, privacy, and safety regulations Travel as needed for training and to perform job functions Benefits for FT Employees Healthcare Benefits (Medical, Dental, Vision) Paid time Off 401(k) Employee Assistance Program Qualifications Qualifications Minimum of high school diploma or equivalent required 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting Experience with dental practice management software such as Denticon/Dentrix preferred Excellent communication skills to interact with patients, office staff, and third party stakeholders Attention to detail in maintaining patient records and managing financial transactions Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
    $22k-38k yearly est. Auto-Apply 60d+ ago
  • PATIENT ACCESS SPECIALIST(FT/PT)

    Neon Health

    Patient service representative job in Cleveland, OH

    Under the supervision of the Business Office Supervisor, the Patient
    $29k-37k yearly est. 30d ago

Learn more about patient service representative jobs

How much does a patient service representative earn in Lorain, OH?

The average patient service representative in Lorain, OH earns between $26,000 and $37,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.

Average patient service representative salary in Lorain, OH

$31,000

What are the biggest employers of Patient Service Representatives in Lorain, OH?

The biggest employers of Patient Service Representatives in Lorain, OH are:
  1. Mercy Health
  2. Bon Secours Community Hospital
  3. Midwest Vision Partners
Job type you want
Full Time
Part Time
Internship
Temporary