Patient service representative jobs in Louisville, KY - 856 jobs

Responsible for the timely and effective development of Project Development schedules. This role ensures schedules clearly establish a baseline, communicate the overall project timeline, and align with project development plans. The Scheduler will collaborate closely with Project Managers and Subject Matter Experts to review and validate project durations, milestones, assumptions, and scheduling logic. This position also provides input on Primavera templates and schedule standards to support consistent and accurate project planning. Key Responsibilities Develop, maintain, and manage Project Development schedules in Primavera P6 Establish and document schedule baselines, assumptions, and key drivers Ensure schedules align with project scope, milestones, and duration requirements Coordinate with Project Managers and SMEs to validate schedules and timelines Provide input to project development plans related to scheduling strategies Communicate schedule status, risks, and impacts clearly to stakeholders Required Qualifications Minimum 5 years of hands-on Primavera P6 experience Experience building and managing detailed project schedules Strong understanding of schedule logic, milestones, and critical path analysis Allied Resources complies with all Equal Employment Opportunity (EEO) affirmative action laws and regulations. Allied Resources does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender identity and expression, disability, veteran status or other status protected by law.

Hours: Monday-Friday, 8:00am - 4:30pm Pay Range: $20 -$21 hourly The goal of the Senior Patient Advocate Specialist is to successfully resolve account balances for medical services provided by multiple healthcare facilities to patients by, contacting the patients by telephone and screen them to determine if the patient is eligible for state, county, and federal assistance programs. Essential Duties and Responsibilities: * Screen patients for eligibility of State and Federal programs * Identify all areas of patients' needs and assist them with an application for the appropriate State or Federal agency for assistance * Initiate the application process when possible * Advise patients of the appropriate assistance program(s) to best suit their individual needs * Provide detailed instructions to patients regarding securing all available program benefits * Advise patients of program time limitations and ensure that all deadlines are met * Complete all necessary steps in locating patients and involving the outside field staff when necessary * Obtain all necessary information from patients upon the initial contact when possible * Record thorough and accurate documentation on patient accounts in the CUBS system * All documentation in the CUBS system should be clear and concise * Maintain a positive relationship with patients throughout the entire application process * Assess the status and progress of applications * Contact government agencies when necessary * Follow-up with assigned accounts until every avenue is exhausted in trying to secure benefits for the patients or the patient is approved for a program and billing information is obtained. * Other duties as assigned or required by client contract * Maintain good working relationships with State and Federal agencies * Resolve accounts in a timely manner * Meet daily productivity goals and objectives as assigned by management * Maintain confidentiality of account information at all times * Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct * Maintain awareness of and actively participate in the Corporate Compliance Program * Maintain a neat and orderly workstation * Assist with other projects as assigned by management Educational/Vocational/Previous Experience Recommendations: * High school diploma or equivalent is required * Prefer previous customer service/call center experience * Prefer 1-3 years experience with medical coding, medical billing, eligibility (hospital or government, or other pertinent medical experience * Proficient PC knowledge and the ability to type 30-40 wpm * Ability to effectively work and communicate with coworkers, patients, and outside agencies * Ability to present oneself in a courteous and professional manner at all times * Ability to stay on task with little or no management supervision * Demonstrate initiative and creativity in fulfilling job responsibilities * Excellent organization skills * Ability to prioritize multiple tasks in a busy work environment * Reliability of task completion and follow-up Working Conditions: * Must be able to sit for extended periods of time. * For Remote Work from Home - must have a quiet, private area to perform work Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off We are an equal opportunity employer that does not discriminate based on age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable laws. Firstsource Solutions USA, LLC

Back Customer Service Representative - John Rowan #41-8673 Bardstown, Kentucky, United States Apply X Facebook LinkedIn Email Copy Location This position is 100% in office. The employee will work their scheduled work hours in a designated WesBanco location. Consideration for location will be John Rowan, Bardstown KY. Market Louisville Work Hours per Week 37.5 Requirements High school diploma or GED required. Cash handling and customer service experience preferred. Job Description Summary: Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures. As the initial contact for new and existing clients, a CSR is charged with providing excellent customer service while identifying sales opportunities and performing account transactions. Determines the proper individual/line of business to handle sales opportunities and more complex customer services issues. Essential Functions: Excellent Customer Service Perform Customer Transactions Operational and Security Proficiency Identify referral opportunities Essential Duties and Responsibilities: Personally models the standards of the Bank's Mission, Vision, and Pledge. Accepts and accurately processes all financial service transactions. Responsible for CSR cash drawer and follows proper balancing and cash handling procedures. Complies and operates within security and audit procedures. Maintains a position of trust and responsibility by keeping all employee information and customer business confidential and in a secured location. Contribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center. Meets established individual referral goals as assigned. Determines appropriate individual/line of business to handle sales opportunities and more complex customer service issues; follow up to ensure customer need was met. Complete outbound customer calls as needed to support the sales and service needs of the Banking Center. Develops and maintains working knowledge of the Bank's products and services. Other Skills and Requirements: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Proficient in Microsoft Outlook 365. Proficient computer skills are required and the ability to learn various Banking Software programs. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Must have strong product knowledge for the level of selling and successfully promoting products expected with position. Ability to write simple correspondence. Sound mathematical and analytical skills preferred. Must have excellent organizational skills and the ability to multi-task and to be flexible. Ability to lift and carry up to 25 lbs. Must be available to work all hours of operations. Full-Time/Part-Time Full-time Area of Interest Retail Services All Locations Bardstown, Kentucky, United States

Benefits: Bonus based on performance Paid time off Profit sharing Training & development FASTSIGNS #330701 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center Work with customers in numerous ways such as email, telephone, in-person and at their place of business Build long-lasting relationships by turning prospects into long term clients. Ideal Qualifications for FASTSIGNS Customer Service Representative: 2-3 years of retail or counter sales experience preferred High school diploma or equivalent Outgoing, responsive, eager to learn and has the ability to build relationships Great listening and organization skills Ability to sit for long periods (4 hours or more) Ability to view a computer screen for long periods (4 hours or more) Ability to work under pressure to output high volume, high-quality work Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $17.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving three primary markets - passenger vehicle, commercial truck, and off-highway equipment - Dana provides the world's original-equipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering, manufacturing, and distribution facilities. Job Purpose Job Description Content for Job Profiles is a work in progress. If you need content to finalize this requisition for posting, please send a message to *************************. Job Duties and Responsibilities * Receives processes and verifies the accuracy of orders from customers and customer purchase orders. * Initiates required action for response to customer service requests for order changes including the maintenance of order information files, and communicate changes to the appropriate personnel. * Receives inquiries from and/or contact the company's customers to resolve a variety of order related issues. * Loads and maintains bills of material (BOM's) for the plant. * Maintains and updates routing instructions per customer. * Operates a computer workstation to obtain and extract order information, and provides Customer Service management with the data for inclusion in reports. * Performs assigned system maintenance to various electronic order files. * Makes required changes/updates in SAP system per production requirements, BOM's, relief files, etc. * Develops and recommends changes to existing methods and systems to increase the accuracy, efficiency and responsiveness of the Customer Service Department. * Prepares, generates and distributes daily reports and order acknowledgments to appropriate personnel. * Prepares invoices and tests certificates for shipments of finished goods and customer samples. * Assists in APQP process with Quality Department. * Provides back-up support to other group members (i.e. Supervisor, Inventory Specialist) in the performance of job duties as necessary. * Performs other duties as required. Qualifications & Skills: * High school diploma or GED. * 2+ years of previous customer service experience in an automotive manufacturing environment preferred. * Must demonstrate good oral and written communication skills. * Detail oriented and ability to work in a team environment. * Must be able to communicate with Production to meet customer demands * Strong communication skills * Excellent computer skills (MS Office products). * Must have the ability to work overtime and weekends as required. * Ability to work with little or no supervision and to plan, organize and set priorities. * Ability to organize and prioritize own work to ensure daily workload is completed; to react and perform under stress and to exercise independent judgment in work environment. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Unsolicited Resumes from Third-Party Recruiters Please note that as per Dana policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters were engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Dana will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. Join our team of 40,000 problem solvers who are fostering a culture of innovation by leveraging the diverse perspectives of our global team. We believe in facing challenges head-on by finding opportunity and uncovering possibility, where roadblocks and barriers become targets instead of obstacles. We are One Dana with limitless opportunity. Our Values * Value Others * Inspire Innovation * Grow Responsibly * Win Together

Job Skills / Requirements Under the direction of the Chief Operations Officer, the Patient Services Representative greets, instructs, directs and schedules dental and medical patients and visitors. Serves as a liaison between patient and staff. Ensures the front office runs efficiently and effectively. Essential Duties and Responsibilities • Greets patients and visitors in a prompt, courteous, and helpful manner • Checks in patients, verifies and updates necessary information on medical or dental records for each visit. Collects co-pays and patient due balances. Submits end of day report daily • Maintains appointment book and follows office scheduling policies • Answers telephone, screens calls, takes messages, and provides information to various parties • Assists patients and office staff with billing questions • Types correspondence, sorts mail, and dental/medical records as directed • Assists staff to ensure records are complete and accurate • Ensures referrals to other providers are timely and results are documented in patient's record • Assists uninsured patients to identify initial or continuing eligibility for Sliding Fee Discount or other health insurance programs • Maintains records regarding our Sliding Fee Scale. Ensures policy is followed and appropriate documents are retained for compliance with this policy • Maintains work area and lobby in neat and orderly manner • Attends meetings as required and participates on committees as requested • Maintains patient confidentiality • Performs receptionist duties per above at the school as needed • Strong alignment with SCHC Mission and demonstrates behaviors aligned with SCHC Core Values • Other duties as necessary to ensure successful attainment of SCHC goals and objectives Job Qualifications and Requirements • High school diploma or equivalent required • Two years of work experience in a medical office setting and/or customer service • Knowledge in MS Word, Excel, Outlook • Knowledge in Electronic Health & Dental Records • Knowledge of the various insurance plans in a doctor's office. This knowledge should include understanding eligibility requirements, ability to read an Explanation of Benefits, and ability to communicate this information to all involved • Knowledge of dental and/or medical terminology • Knowledge in operation of a computer and other office equipment • Skill in greeting patients and answering the telephone in a pleasant and helpful manner • Ability to speak clearly and concisely • Ability to read, understand and follow oral and written instructions • Additional Information / Benefits Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability This job reports to the Jenetta Bennett This is a Full-Time position

Job DescriptionBenefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance We are seeking a friendly, organized Front Desk / Patient Services Representative to join our pediatric office. This role is the first point of contact for patients and families and helps create a positive experience for every visit. Responsibilities: Greet patients and families and answer phones Schedule appointments and verify patient and insurance information Collect co-pays and process payments Communicate with clinical staff and maintain patient confidentiality (HIPAA) Qualifications: High school diploma or equivalent Front desk, medical office, or customer service experience preferred Bilingual (English/Spanish) preferred Strong communication, organizational skills, and comfort working with children Work Environment: Outpatient pediatric office with daytime hours

Responsibilities Ensures the telephone is answered in a timely and professional fashion. Helps ensure efficient and profitable operations by seeking patient referrals, maintaining equipment, utilizing supplies cost-effectively, and posting patient charges accurately. Ensures all insurance is verified and communicated to clinical staff and patients. Ensures all financial obligations are communicated with the patient and properly noted for each procedure. Ensures all accounts are properly credited when payment is received. Follows scheduling guidelines to ensure a manageable and profitable schedule for the dentist and hygienists. Actively participates in recall program to ensure goals are achieved. Qualifications High school diploma Have strong communication skills Have an eagerness to learn and grow Must pass a background check and drug screen

Patient Care Coordinator I General & Responsibilities This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include: Speaking with patients on the phone Scheduling appointments Greeting patients Patient check in and out A variety of front desk administrative duties Experience & Skills Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 1+ years of experience and: Excellent time management skills Attention to detail Efficiency at multi-tasking Proficiency with computers and basic systems The ability to interact with patients in a professional and friendly manner Other Duties & Information Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee. Status: Full-time (FT) Exemption: Non-exempt Department: Business Office

Baptist Health Medical Group Patient Access Coordinator Neurology St. Matthews area Full time/First shift Principle Duties and Responsibilities: These duties and responsibilities are intended to reflect the major responsibilities and duties of the job but is not intended to describe minor duties or other responsibilities as may be assigned from time to time. These duties include: Demonstrates a commitment to the mission, vision and values of Baptist Health. Registers patient in a timely and accurate manner, obtaining demographic and accurate insurance information. Directs patients, answers the phone, and handles inquiries. Ensures eligibility, Medicare compliance and benefits are properly verified prior to visit. Demonstrates skill with all applicable access software systems. Establishes patient portion due estimates and performs point of service collections activities. Can communicate with patient to establish payment expectations and plans based on individual insurance benefit plans. Pre-registers patients. Demonstrates ability to have meaningful discussion of benefits with patient when pre-registering, and when present in the department. Exhibits excellent customer service skills with patients, fellow employees, physicians and office staff. Performs other related duties as assigned or requested in order to maintain a high level of service. Completes required continuous training and education, including department specific requirements. Maintains all patients visit information within the system, updating as requested. Demonstrates knowledge of the legal aspect of access services, including state and federal regulatory body requirements regarding access services Minimum Education, Training and Experience Required High school diploma or equivalent Registration Experience Preferred Patient Access, Coordinator, Front Desk, Office, Front Office, Receptionist, Clinic, Customer Service, Administrative Work Experience Education If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now! Baptist Health is an Equal Employment Opportunity employer.

Job DescriptionDescription: The Patient Advocate I position is the “first impression” position of Advance Dental Center. The Patient Advocate is a part of the front office team and is the liaison between patients and back office staff. This position is a floater position, so it will fill in at any location that needs a front desk. This position takes on front office responsibilities while providing a high level of customer service. The patient advocate reports directly to the office manager at the East location. FLSA Status: Hourly / Non-Exempt Duties and Responsibilities Greet and build rapport with patients as they enter into the dental practice. Answering phone calls in a timely manner. Verifying patients' appointments through email, text and phone calls through open dental. Making proactive phone calls to schedule appointments off the ASAP list. Responsible for checking in all patients for their appointments. Responsible for maintaining and updating patients' profiles within open dental as needed prior to the appointment. Ensures that the patient's dental insurance is verified prior to the appointment. Responsible for collecting patient fees and copays prior to the appointment. Ensures that the patient understands their treatment plan and payment options. Providing patients with quotes on dental procedures. Ensures that the patient is checked out and is offered a follow up appointment. Ensures that the reception and front desk areas are always clean and sterilized. Updates the office manager for ordering office supply needs as needed. Completes other duties as assigned. Requirements: Position Requirements: Minimum of a high school diploma. Must be able to provide a high level of customer service. Must have excellent verbal and written communication skills. Previous experience working in the dental field is preferred. Must have the ability to multi-task and work effectively in a face paced environment. Must follow HIPAA Compliance. Must be well organized and have excellent computer skills. Must be able to thrive in a team-oriented environment. Physical Requirements: Ability to sit for long periods of time. Ability to work in an area where the noise level is typical of an office environment

Job DescriptionDescription: Job Title: Floating Registration Clerk This role will involve providing exceptional registration services for adult, women's health, and pediatric patients. The ideal candidate will be adaptable, possess strong communication skills, and be committed to delivering high-quality patient care. Key Responsibilities: - Greet and assist patients during the registration process in a friendly and professional manner. - Collect and verify patient information, including demographics and insurance details. - Ensure accurate data entry into the electronic health record (EHR) system. - Assist patients in completing necessary forms and documentation. - Coordinate with healthcare providers to facilitate smooth patient flow. - Address patient inquiries and provide information about services offered. - Maintain confidentiality and comply with HIPAA regulations. - Support various departments as needed, demonstrating flexibility in a dynamic environment. Requirements: Skills and Qualifications: - High school diploma or equivalent; additional education in healthcare administration is a plus. - Previous experience in a healthcare registration or administrative role preferred. - Strong organizational skills and attention to detail. - Excellent verbal and written communication skills. - Proficient in using electronic health record systems and Microsoft Office Suite. - Ability to work effectively in a team-oriented environment. - Compassionate and patient-focused approach to service delivery. We encourage applications from individuals who are committed to promoting health equity and providing quality care to diverse populations. Join us in making a positive impact in the community!

Soleo Health is seeking Patient Care Coordinator/Scheduler to support our Specialty Infusion Suite in Louisville, KY. Join us in Simplifying Complex Care! Licensed Practical Nurse (LPN) preferred. Soleo Health Perks: Competitive Wages 401(k) with a Match Referral Bonus Paid Time Off Great Company Culture Annual Merit Based Increases No Weekends or Holidays Paid Parental Leave Options Affordable Medical, Dental, & Vision Insurance Plans Company Paid Disability & Basic Life Insurance HSA & FSA (including dependent care) Options Education Assistance Program The Position: The Patient Ambassador is responsible for data entry of clinical information into clinical management system to allow for billing, coordinating the scheduling activities and associated tasks for the nursing department including but not limited to Inter-agency care coordination, responding to all incoming calls, promoting agency programs, providing information and processing referrals. This position requires skill in planning, organizing, and coordinating the delivery of patient care by all staff personnel. This position is responsible for ensuring that the schedules are maintained accurately and efficiently for all patient care teams. Responsibilities include: Receive medication referrals and collect insurance information through various methods. Proficient data entry and generating daily office communications. Contact referral sources, patients, or prescriber's offices to obtain additional information required for verification of benefits or prior approvals. Place outbound calls to patients or doctor's offices to notify them of care status. Collaborate with prescribers to facilitate payor denial appeals. Act as a single point of contact for all referral activity with internal customers, manufacturers/HUBs, patients, prescribers, and referral sources. Provide exceptional customer service to external and internal customers, resolving requests in a timely and accurate manner. Ensure appropriate notification of patients regarding financial responsibility, benefit coverage, and payor authorization for services. Serve as the main point of contact for the nursing department, demonstrating the ability to multi-task and remain calm under pressure. Coordinate and plan scheduling activities for the nursing department, ensuring accuracy and efficiency. Demonstrate knowledge of the geographical area for efficient scheduling and coordination of nursing visits. Clearly communicate patient needs for external agency support, when necessary, to ensure timely care. Collaborate with internal departments and external partners to promote, foster, and maintain optimal relationships across departmental and company lines. Support client satisfaction at a level that ensures account retention. Perform other duties as assigned. Schedule: Full-Time, 40 hours per week, Monday to Friday, 8:30a - 5p Must have knowledge of general infusions and medical terminology Healthcare scheduling experience preferred Licensed Practical Nurse (LPN) preferred Requirements Licensed Practical Nurse (LPN) or Licensed Vocational Nurse (LVN) preferred Home infusion experience preferred Prior healthcare scheduling experience required Strong communication skills Ability to prioritize and multitask Basic computer skills including Microsoft Excel, Word, Outlook About Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference! Soleo's Core Values: Improve patients' lives every day Be passionate in everything you do Encourage unlimited ideas and creative thinking Make decisions as if you own the company Do the right thing Have fun! Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture. Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor. Keywords: Medical scheduler, medical receptionist, medical office, admin assistant, care coordinator, navigator, appointment scheduler, patient service representative, Licensed Practical Nurse (LPN), LVN, licensed vocational nurse, LVN, practical nurse, specialty infusion suite, IV therapy, patient scheduling, care coordination, EMR documentation, outpatient infusion, fast-paced environment; hiring now, now hiring, immediately hiring

Job Description Supports agency leadership and patient care staff with administrative and scheduling functions. Responsibilities Greets visitors and answers incoming calls from patients, staff, physician offices, referral sources, etc. in a courteous, professional, and timely manner Transfers callers to the appropriate person or department; and takes messages when needed and relays messages to the appropriate person in a timely manner Prepares envelopes and packages for mail; and distributes incoming mail to the appropriate person or department in a timely manner Maintains adequate supply of admission packs and other printed materials for the agency, medical supplies, and office supplies; and ensures office equipment (i.e., copier/printer) remains in good working order Qualifications High school graduate or GED Minimum of two (2) years of administrative experience in a healthcare environment, preferably in home health and/or hospice, preferred Sound knowledge of the framework, organization, and function of home care including eligibility requirements Proficient in the use of Microsoft Office (Word, Excel, Outlook, Internet Explorer) with the ability to learn industry specific software applications Solid organizational skills, thoroughness, and a keen attention to detail with the ability to multi-task while prioritizing effectively Ability to work independently and in a team environment Excellent, oral, written, and interpersonal communication skills Professional appearance and demeanor

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: * Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness. * Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days. * Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system. * Conducts "love" calls, mails birthday and greeting cards to patients commemorating special events. * Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual. * Clearly communicates information about ChenMed clinical personnel to patients and other individuals. * Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary. * Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving. * Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc. * Presents patients with customer service survey during check out and escalates if needed for immediate service recovery. * Participates in daily and weekly huddles to provide details on patients. * Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients. Other responsibilities may include: * Maintains the confidentiality of patients' personal information and medical records. * Reviews patients' personal and appointment information for completeness and accuracy. * Transmits correspondence by mail, email or fax. * Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: * Exceptional customer service skills and passion for serving others * Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems * Knowledge of ChenMed Medical products, services, standards, policies and procedures * Skilled in operating phones, personal computers, software and other basic IT systems * Ability to communicate with employees, patients and other individuals in a professional and courteous manner * Detail-oriented to ensure accuracy of reports and data * Outstanding verbal and written communication skills * Demonstrated strong listening skills * Positive and professional attitude * Knowledge of ChenMed Medical products, services, standards, policies and procedures * Proficient in Microsoft Office Suite products including Excel, Word and Outlook * Ability and willingness to travel locally and regionally up to 10% of the time * Spoken and written fluency in English PAY RANGE: $14.3 - $20.42 Hourly EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite

Why You Should Work For Us: HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description The Patient Care Coordinator you work with patients with various types of disease states via the telephone to compassionately and efficiently coordinate their medication orders. A PCC you will need to be able to communicate well with patients regarding the pricing of their co-payments and financial assistant programs when needed You must be able to provide compassionate, superior customer service in a timely manner understanding the importance of adherence to specialty medications. You will be responsible to coordinate medication deliveries and payment of the order. You will assist in helping patients apply for copay assistance programs and foundations and tracking packages when necessary. I n addition a PCC will make outbound adherence calls to patients to insure the patient stays compliant with their specialty medication. Qualifications HS diploma 1-2 years' experience in a high volume retail or specialty pharmacy Must be able to provide compassionate, superior customer service in a timely manner over the phone Strong written and verbal communications skills Proficient with computers Clear background and valid education Additional Information Are you an experienced Customer Service Specialist looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered "yes" to any of these questions -- this is the position for you! For immediate consideration send your resume Hannah Barreta or call 321-710-4797

Skinfinity Spa(**************************** is seeking a dedicated and passionate Patient Coordinator to join our rapidly expanding team with boundless growth opportunities. This role offers $100,000+ OTE (On Target Earnings) annually, combining a competitive base salary with uncapped commission potential. This is an exciting opportunity for individuals who excel in sales and customer engagement within the wellness industry. As a Patient Coordinator, you will be responsible for promoting and selling our treatments, packages, and skincare products, while also overseeing sales strategies to drive client satisfaction and revenue growth. Your expertise will play a key role in increasing bookings, expanding our client base, and ensuring the success of our spa services. Key Responsibilities: Promote and sell spa services, treatments, and packages to new and existing clients. Build and maintain strong relationships with clients to encourage repeat business and ensure satisfaction. Meet or exceed sales targets by understanding client needs and providing tailored recommendations. Deliver excellent customer service by handling inquiries, resolving concerns, and ensuring a positive client experience. Collaborate with the team to develop and execute promotions and strategies to attract and retain customers. Stay up-to-date on all spa services, products, and industry trends to effectively communicate their benefits. Requirements: Proven experience in sales or customer service in the wellness, spa, or hospitality industry. Strong communication and interpersonal skills. Ability to build positive customer relationships and understand client preferences. Goal-oriented with a drive to meet and exceed sales targets. Knowledge of spa treatments and wellness trends is a plus. A proactive, self-motivated, and energetic attitude. Strong organizational and time management skills. Job Type: Full-Time (Availability to work 1 day on weekends) Compensation and Benefit: Base Salary: $3,000/month +commission OTE (On Target Earnings): $100,000+ per year with base salary plus commission. Address of the Spa: 4122 Shelbyville Road, Suite 108, Louisville, KY 40207

Job Title: Patient Coordinator Company: Bennett & Bloom Eye Centers Travel: This position regularly travels between all locations in Louisville, KY (South End Bluegrass Avenue, East End Dupont Circle, East End Leesgate Road and Crestwood) and Jeffersonville, IN. There will also be occasional travel to Elizabethtown, Florence and Glasgow, KY. Please only apply if comfortable with local travel. Perks: Full Benefits Package - Medical, Vision, Dental and Life Insurance 401k + Employer Matching Paid Time Off (PTO) and Paid Holidays Paid Maternity Leave Competitive Base Pay Employee discounts Hours: Full time Our offices are open Monday-Friday 7:30am-5:30pm You may need to work a little earlier and/or later as needed Requirements: High School Diploma or GED equivalent Favorable result on Background Check Basic computer skills Strong customer service skills Excitement to learn and grow Essential Functions: Facilitate patient flow Verify medical and vision insurances Effectively communicate with patients, doctors, and managers Answer inquiries through phone, email, and in person requests SUMMARY A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave Answer phones (both external and internal); assure prompt, courteous service at all times Practice urgency at all times with patients' time, as well as Doctor's time and schedule Manage patient flow in the office Knowledge of common fees charged for common visits and collect correct payments Complete daily reconciliations / close day / countdown cash drawer General office duties and cleaning to be assigned by manager QUALIFICATIONS Ability to interact with all levels of employees in a courteous, professional manner at all times Desire to gain industry knowledge and training Demonstrates initiative in accomplishing practice goals Ability to grow, adapt, and accept change Consistently creating a positive work environment by being team-oriented and patient-focused Commitment to work over 40 hours to meet the needs of the business Reliable transportation that would allow employee to go to multiple work locations with minimal notice EDUCATION AND/OR EXPERIENCE Minimum Required: High school diploma or general education degree (GED) Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience LICENSES AND CREDENTIALS Minimum Required: None SYSTEMS AND TECHNOLOGY Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Benefits: 401(k) 401(k) matching Bonus based on performance Dental insurance Employee discounts Free uniforms Health insurance Paid time off Training & development Vision insurance Patient Coordinators play a key role in creating an exceptional first and lasting impression for patients at Mays Plastic Surgery & The Spa at MPS. This position is responsible for delivering outstanding customer service, managing front desk operations, assisting patients with skincare purchases, maintaining skincare inventory, and supporting the team in meeting overall sales goals. Key Responsibilities Patient Experience & Front Desk Operations• Greet all patients warmly and ensure a professional, welcoming environment.• Check patients in and out efficiently while maintaining confidentiality and accuracy.• Collect payments, process transactions, and balance daily reconciliation.• Confirm appointments, update patient information, and ensure all necessary forms are completed.• Communicate with clinical staff to ensure smooth patient flow and exceptional care.• Provide education about available services, skincare lines, memberships, and promotions. Sales & Membership Goals• Actively promote skincare products, memberships, and treatment packages.• Meet or exceed monthly sales goals for skincare and Beauty Savings Account memberships.• Track personal and team performance, contributing to overall front desk sales objectives.• Participate in staff training to strengthen product knowledge and sales techniques.• Offer personalized product recommendations to enhance patient results and satisfaction. Skincare Inventory Management• Order, receive, and maintain all skincare product inventory for the practice.• Monitor stock levels, reorder as needed, and prevent shortages or overstocking.• Organize retail shelves for a clean, appealing presentation.• Conduct monthly inventory counts and report discrepancies or trends to management.• Communicate with vendors to manage orders, pricing, and deliveries efficiently. Administrative & Team Support• Answer phone calls and respond to patient inquiries professionally and promptly.• Support event coordination, promotions, and educational workshops as needed.• Collaborate with the front desk and clinical teams to ensure a seamless patient experience. Qualifications • Minimum 1-2 years of experience in a medical spa, dermatology, or aesthetic office.• Proven experience with retail or skincare product sales preferred.• Strong communication and customer service skills.• Organized, dependable, and comfortable in a fast-paced environment.• Proficient in EMR/practice management software and Microsoft Office Suite.• Professional appearance and demeanor consistent with a luxury med spa environment. Mays Plastic Surgery and Med Spa is Louisville's newest and premier Plastic Surgery and Med Spa clinic. Led by Dr. Chet Mays, board-certified plastic surgeon.