Litigation Practice Coordinator - AmLaw in Fresno
Patient service representative job in Fresno, CA
We are seeking an Attorney Practice Coordinator (formerly Legal Secretary) to provide high-level administrative and practice support to multiple attorneys. This hybrid position is based in Fresno, California, with an in-office schedule of 2-3 days per week after training.
Key Responsibilities:
Coordinate attorney support across resource teams and corporate departments.
Manage accurate submissions and documentation for attorney requests.
Verify court and agency deadlines; alert attorneys promptly.
Create and update litigation matters in Virtual Binder.
Prepare and finalize Tables of Contents (TOCs) and Tables of Authorities (TOAs).
Coordinate and execute filings with courts and administrative agencies, including e-filing.
Maintain document management in NetDocuments.
Create and submit New Client Matters (NCM) within firm standards.
Manage attorney contact lists and assist with client relationship systems.
Submit daily task logs and assist with pre-bill reviews as needed.
Qualifications:
Minimum 6 years of experience in a professional or legal environment.
Strong organizational and time management skills; ability to support multiple attorneys.
Advanced knowledge of court rules, ECF procedures, and legal terminology.
Proficiency in MS Office, Outlook, Adobe, and document management systems (NetDocuments).
Bachelor's degree preferred; trial experience a plus.
Compensation & Benefits:
Hourly range: $38 - $52, based on experience and education.
Eligible for performance-based bonuses.
Comprehensive benefits package. Learn more here.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Scheduler
Patient service representative job in Fresno, CA
Job Description
Answers phones and emails, schedules and confirms appointments, and inputs customer data into company systems.
Organizes workflow and appointment by reading and routing correspondence, collecting customer information, and managing assignments.
Manages department schedule by maintaining calendars for department personnel and arranging meetings.
Completes requests by greeting customers, in person or on the telephone, and answering or referring inquiries.
Maintains customer confidence and protects operations by keeping information confidential.
Pull Permits with PG&E and different city permits when needed
Schedule and coordinate inspections with City or PG&E Inspectors for completion of projects.
Contributes to team effort by accomplishing related results as needed.
Knowledge on how to use Service Titan
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Dental Patient Representative I (Temp)
Patient service representative job in Fresno, CA
Primary Accountability
The Dental Patient Representative I is responsible for providing information regarding FHCN dental services to patients and their families and administering daily activities of the office.
Description of Primary Responsibilities
Responsible for running daily provider schedules and conducting all necessary follow-up.
Verifies insurance information is current prior to patient's visit (running eligibility).
Confirms patients for following day during appointment confirmation phone call and informs patient of co-pay amount due at time of visit.
Responsible for following up on “no show” patients, and maintaining recall system.
Educating and signing patients into the FHCN portal.
Responsible for maintaining supplies and stocking items.
Maintains supplies of new storage and temporary charts along with necessary forms and identification cards.
Maintains adequate inventory of all required supplies.
Responsible for collecting and attaching billing information from patients.
Balances cash payments on a daily basis.
Assures accurate CPT and DX codes before submitting superbills.
Provides financial counseling and referrals for program eligibility, sends patient's information to billing department for any needed pre-authorizations.
Responsible for providing customer service to patients.
Receives incoming calls and directs them to the appropriate party.
Establishes, maintains and updates patient records and files.
Generates paperwork to register patients for network services.
Schedules, reschedules and screens appointments.
Verifies insurance eligibility and patient financial status.
Registers, inputs and updates patient information.
Inputs provider schedules.
Collects and attaches bills and billing information on a daily basis.
Works with billing department to resolve patient's concerns.
Performs other duties as assigned.
Description of Primary Attributes
Professional & Technical Knowledge:
Must possess a high school diploma or General Educational Development (GED) certificate.
Job duties require specific knowledge of office or administrative processes and practices, typically learned on the job or through a series of training sessions that would comprise a few weeks if done consecutively.
Technical Skills:
Ability to prepare basic correspondence and simple reports in Microsoft Word.
Ability to use Microsoft Excel to create tables and simple displays of information.
Ability to create basic presentations in Microsoft PowerPoint.
Licenses & Certifications: Valid CA driver's license is required.
Communications Skills:
Job duties require the employee to effectively communicate routine or non-technical information to co-workers and others.
Effectively communicates written information (including electronic correspondence) and verbal presentations.
Physical Demands: The physical demands described here in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the employee is regularly required to sit and use repetitive hand movement to type and grasp. The employee is frequently required to stand or walk; and must occasionally bend waist, twist waist, squat, climb, kneel, reach above and below shoulder height, and/or move items up to 20 pounds.
Pay Scale:
Min Hourly Rate: $21.00
Max Hourly Rate: $28.60
Auto-ApplyPatient Care Coordinator (Bilingual Spanish)
Patient service representative job in Merced, CA
Job Description
Empowering Wellness, Transforming Lives
Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, Community Support, and American TrueCare, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term well-being.
As pioneers in the field, we aspire to lead in member care outcomes and set new standards for excellence and innovation. We are committed to empowering our members to achieve self-sufficiency in health, creating a ripple effect that strengthens families and communities.
Our work culture at Optima MMG is built on pride, passion, and a collective commitment to making a positive difference in people's lives. Our team members are dedicated problem-solvers who bring their unique skills and perspectives to the table. We believe that by fostering a collaborative and supportive environment, we can unlock the full potential of our team and, in turn, provide the best possible care to our members.
A career at Optima MMG is an opportunity to be part of a dynamic and forward-thinking organization. We encourage continuous learning and professional growth, providing our employees with access to industry experts, cutting-edge technologies, and a supportive community that values each individual's contributions. Join us on this journey to not only advance your career but to be a driving force in transforming lives and communities through passionate and fulfilling work!
Job Summary:
The official job title is Lead Care Manager (LCM).
The Lead Care Manager (LCM) role involves developing personalized care plans, coordinating member services, and collaborating closely with members and families, as well as Primary Care Providers to ensure they receive necessary medical treatment and support. The LCM will consult with members to determine their needs, develop individualized action plans, and work with care teams to manage the member experience effectively. Providing emotional support, resolving administrative issues, and ensuring timely access to care are key aspects of the position. Compassion, healthcare knowledge, and exceptional customer service are essential qualities for assisting members in becoming self-sufficient in health. The LCM will work with a diverse population of members enrolled in the Enhanced Care Management program, which may involve one or multiple members from the population of focus section below.
Responsibilities:
• Interview members to assess medical and social determinant of healthcare gaps and provide education about their condition and medication, while developing individualized care plans.
• Respond to member inquiries and concerns, ensuring adherence to hospital and legal requirements.
• Collaborate with interdisciplinary teams, locate medical and social resources, and coordinate social service plans.
• Maintain on-going contact with members, via telehealth and in-person visitation.
• Advocate for members, consult with healthcare providers, arrange appointments and treatment plans, evaluate member progress, and assist with healthcare barriers.
• Maintain empathy and professionalism while contacting members and families.
• Supporting behavioral health coordination, Substance Abuse and Community Resources.
• Perform additional duties as assigned.
Populations of Focus:
• Individuals experiencing homelessness: Lacking a fixed, regular, and adequate nighttime residence.
• Individuals at risk for avoidable hospital or emergency department utilization: Five or more emergency room visits in a six-month period that could have been avoided with appropriate outpatient care or improved treatment adherence.
• Individuals with Serious Mental Health and/ or substance use disorder needs: Adults who meet the eligibility criteria for participation in, or obtaining services through Specialist mental health services or the Drug Medi-Cal organized delivery system or Drug Medi-Cal program.
• Individuals transitioning from incarceration/Justice Involved: Adults transitioning from a correctional setting or transitioned from a correction setting within the past 12 months, or children and youth who are transitioning from a youth correctional facility or transitioned from being in a youth correctional facility within the past 12 months.
• Adults living in the community and at risk for long-term care institutionalization: Adults who are living in the community who meet the SNF Level of Care criteria; or who require lower-acuity skilled nursing or equipment for prevention, diagnosis, or treatment of acute illness or injury.
• Adult nursing facility residents transitioning to the community: Adult nursing residents who are interested in moving out of the institution, and are likely candidates to do so successfully, and are able to reside continuously in the community.
• Children and youth enrolled in California Children's Services (CCS) or CCS Whole Child Model (WCM) with Additional Needs Beyond the CCS condition: Children and youth enrolled in CCS or CCS WCM and are experiencing at least one complex social factor influencing their health.
• Children and Youth Involved in Child Welfare
• Individuals with Intellectual/ Developmental Disabilities: Adults who have a diagnosed I/ DD and qualify for eligibility in any other adult ECM population of focus.
• Pregnant and Postpartum individuals; Birth Equity Population of Focus: Adults and youth who are pregnant or postpartum and qualify for eligibility in any other adult or youth ECM POF, or are subject to racial and ethnic disparities.
Education and Experience:
• High school diploma or GED required.
• Minimum of 1 year experience in case management, member care, customer service, call center, or member care required.
• Valid California driver's license and valid vehicle insurance required.
• MA certificate or medical terminology knowledge preferred.
Required Skills/Abilities:
• Excellent communication, interpersonal, customer service and organizational skills.
• Computer skills for documentation, email and chat support.
• Proficient skills in working independently and collaboratively in a team to provide member care.
• Proficiency in multitasking, organization, and attention to detail is required for effectively providing care to multiple members simultaneously.
• Candidates should exhibit the capability to utilize resources effectively for problem-solving while maintaining composure under pressure in a compassionate manner.
• Applicants must demonstrate proficient speaking, reading, and typing abilities and possess strong proofreading skills.
Physical Requirements:
• Must be able to travel using personal vehicle to complete outreach visits. Mileage reimbursement for the use of your vehicle is at a standard rate.
• Prolonged periods of sitting at an office desk on the computer.
• Lifting: Able to lift up to 15lbs.
Travel Requirements:
First week will be in-office at San Ramon, will need hotel accommodations. LCM should start first day at 8:30AM and drive to the San Ramon Office.
First Month LCM will have weekly in-office visits every Wednesday.
After first month LCM will have in-office visits at least once a month depending on the needs.
This is a Monday to Friday 8:30am to 5PM schedule
Candidate has to live in Merced County
Pay range$25-$28 USD
Benefits
Our full-time employees are eligible for the following benefits enrollment after 60 days of employment:
Medical, Dental, & Vision Benefits: We have various insurance options for you and your family.
Short & Long-Term Disability Benefits: Protection when you need it most.
Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans: Added security for you and your loved ones.
Flexible Spending Accounts: Manage your finances with flexibility.
Employee Assistance Program (EAP): Support when life throws challenges your way.
401(K): Building your financial future with us. Effective after 1 year of employment.
Paid Vacation and Sick Leave: Flexibility for the planned and unplanned.
Paid Holidays: Quality time to enjoy celebrations.
Employee Referral Program: Share the opportunities and reap the rewards.
Company Discount Program: Enjoy savings on everyday expenses and memberships.
Equal Employment Opportunity
Optima Medical Management Group and its divisions are an Equal Opportunity Employer. Optima MMG is committed to providing employment opportunities for all qualified candidates without discrimination on the basis of race, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other characteristic protected by federal, state or local laws. Optima MMG is committed to providing reasonable accommodation for individuals with disabilities.
Pre-Employment
Optima Medical Management Group is a drug-free workplace. Employment is contingent upon a successful pre-employment drug screening and background check.
Care Coordinator
Patient service representative job in Oakhurst, CA
Job Title:Care Coordinator
Reports to: Social Services Director
Salary Range: $60,000 $70,000 Annually
Benefits: Health, Vision, & Dental Insurance, Retirement Contributions, PTO, and Paid Holidays
Classification: Non-exempt, Full-Time
Location: Onsite Remote or hybrid work arrangements are not permitted
Job postings remain open for up to thirty (30) days or until a qualified candidate is selected. The organization reserves the right to close a posting at any time without prior notice, based on the hiring needs.
Job Summary
The Care Coordinator will support survivors of domestic violence and Missing and Murdered Indigenous People (MMIP)-affected families by connecting them with essential services and resources. This role involves coordinating referrals, facilitating access to mental health services, and assisting individuals in crisis. The Care Coordinator will also engage with the community to strengthen prevention services and help develop outreach campaigns to raise awareness about MMIP-related issues.
Essential Duties and Responsibilities
Serve as a primary point of contact for survivors and families affected by domestic violence and MMIP.
Provide referrals and case management services to connect individuals with mental health support, legal assistance, and victim advocacy resources.
Assist in the development and implementation of program policies and outreach materials that align with MMIP prevention efforts.
Facilitate talking circles and mentoring programs to support survivors and at-risk individuals.
Build and maintain strong partnerships with local service providers, law enforcement, and crisis response teams.
Maintain accurate and confidential case files, referral documentation, and service records.
Assist with transportation coordination for individuals in need of access to mental health or victim support services.
Participate in crisis team meetings and support the development of a coordinated response plan for missing persons cases.
Conduct community outreach to promote awareness of MMIP, domestic violence prevention, and available services.
Perform other related duties as required.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
Strong interpersonal and communication skills, both verbal and written.
Ability to work effectively with individuals in crisis while maintaining cultural sensitivity and confidentiality.
Proficiency in Microsoft Office Suite and ability to maintain detailed records.
Ability to collaborate with a multidisciplinary team and establish partnerships with service providers.
Strong problem-solving skills and ability to manage multiple cases simultaneously.
Must possess a valid drivers license and be able to travel as needed.
Must pass a pre-employment drug test and background check.
MINIMUM QUALIFICATIONS
Minimum: High School diploma or GED.
Preferred: Associates or Bachelors degree in Social Work, Human Services, or a related field.
At least one (1) year of experience providing case management, advocacy, or crisis intervention services.
Experience working with Tribal communities and an understanding of historical and cultural trauma is preferred.
Familiarity with victim advocacy, domestic violence services, and MMIP-related issues.
Application Process
To apply, please submit the following materials:
Completed application form
Current resume
Documentation of higher education
Verification of Tribal enrollment (required if claiming Tribal or Indian Preference)
Submission Instructions
Applications may be submitted on-line, by walk-in, or regular mail. Please send all materials to:
Human Resources Department P.O. Box 2226 Oakhurst, CA 93644
In accordance with applicable Tribal law and Title VII of the Civil Rights Act of 1964, the Picayune Rancheria of the Chukchansi Indians (PRCI) Administration provides employment preference to enrolled PRCI Tribal Members. To qualify, applicants must submit valid proof of enrollment. Tribal Members who meet the minimum qualifications will be given preference in hiring, promotion, transfer, and layoff decisions. During the interview process, PRCI Tribal Members will receive an additional 7.5 points (10% of the 75-point interview rubric). Non-PRCI Native American candidates will receive an additional 5 points (6.7% of the total points) in accordance with Indian Preference guidelines.
INDIAN PREFERENCE STATEMENT:
In compliance with 25 CFR Part 276 and Title VII of the Civil Rights Act, Sections 701(b) and 703(i), employment preference shall be given to qualified applicants who are enrolled members of the Picayune Rancheria of the Chukchansi Indians, and secondarily, to another qualified American Indian/Alaska Native Candidate.
Patient Services Representative (Merced Suites)
Patient service representative job in Merced, CA
The Patient Services Representative (PSR) is primarily responsible for politely greeting patients, data entry into the practice management and other data systems; and monitoring various statistical and informational reports. The PSR duties are shared and involve tasks associated with efficient flow of patients, such as answering phones, making appointments, and registering patients.
This position is at our Merced Suites Clinic.
Schedule is Monday - Friday, working from 8:30am - 5:30pm, with flexibility to work overtime as needed.
Compensation: $21.00 - $22.05 an hour
Golden Valley Health Centers offers excellent benefits including Medical: (0 Deductible / $2,000 Individual; $4,000 Family Out-of-Pocket Max), excellent PPO coverages; Dental; Vision; 403(b) with match, FSA plans, gym discounts, and so much more!
Essential Duties and Responsibilities
Demonstrates effective communication and problem-solving skills.
Communicates effectively by using welcoming words, appropriate body language, eye contact and smiling. Displays a willingness to explore and acknowledge patient needs, expectations and values. Responds to patient needs in ways that are helpful and beyond expectation. Collaboratively works with patients to positively affect their health outcomes.
Responsible for beginning of the day and end of the day processes including opening and closing the clinic and arming and disarming alarm as needed.
Make appointments, registers and orients all patients to clinic policies regarding services offered, appointment system, after hour's coverage, collection policy, etc.
Enters, reviews, and makes necessary changes to all patient registration information in the practice management system in accordance with established procedures.
Performs daily pre-flow procedures, works collaboratively with the back office personnel to process and complete the patient encounter and collect amounts due in accordance with established procedures.
Researches and answers any questions/correspondence on a patient's account in a timely and professional manner and with regard to patient confidentiality.
Using proper phone etiquette answers all incoming calls by 3rd ring and distributes calls as appropriate including message taking and distribution.
Maintains neat and organized work area with appropriate labeling of files as needed.
Carries out Health Information Representative, functions as assigned.
Proactive in participating in industry best practices and corporate quality improvement initiatives
Builds positive relationships with other staff, providers, and supportive departments to maximize accessibility of care to all patients.
Adheres to the GVHC Mission, Vision, and Values, Standards of Conduct and HIPPA principles.
Other duties as assigned.
Min. Qualifications
KNOWLEDGE: basic medical front office practices, basic computer operations
SKILLS: strong typing skills, strong written and verbal communication
ABILITY TO: work well with people; communicate effectively and respectfully in English / Spanish; work with computers and other modern office equipment; work in a busy environment; multi-task, flexibility to travel and accommodate changes in daily and hourly schedules
Physical Demands
The employee must occasionally lift and/or move up to 25-50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Must be able to hear over the telephone. Must be able to reach above the shoulder level, able to bend, squat, sit, and stand.
Work Environment
The work environment is usually fast paced with a moderate noise level.
Education/Experience Requirements
High school diploma or GED
Bilingual English/Spanish preferred
Aptitude for detail and precision;
2-3 years experience in medical/data processing field preferred
Certificated through medical front office training program preferred
Typing certificate preferred >35 wpm.
Patient Registration Representative
Patient service representative job in Merced, CA
Job Summary and Responsibilities Employing excellent customer service skills the Patient Registration Representative is responsible for ensuring a positive patient experience throughout the registration process. In order to ensure appropriate reimbursement for services rendered primary duties include:a) Appropriate patient identification
a) Appropriate patient identification
b) Collecting accurate and thorough patient demographic data
c) Obtaining insurance information and verifying eligibility and benefits
d) Determining and collecting patient financial liability
e) Referring patients to the Patient Registration Specialist as needed for assistance with financial counseling and/or clearance
The Patient Registration Representative adheres to the organization's policies and procedures for resolution of patient financial liability. Additionally the Patient Registration Representative is an information source for patients and families by explaining hospital policies patient financial responsibilities and Patient Rights and Responsibilities.
* Maintains up-to-date knowledge of specific registration requirements for all areas, including but not limited to: Main Admitting, OP Registration, ED Registration, Maternity, and Rehabilitation units.
* Ensures complete, accurate and timely entry of demographic information into the ADT system at the time of registration.
* Properly identifies the patient to ensure medical record numbers are not duplicated.
* Responsible for reviewing assigned accounts to ensure accuracy and required documentation is obtained and complete.
* Meet CMS billing requirements for the completion of the MSP, issuance of the Important Message from Medicare, issuance of the Observation Notice, and other requirements, as applicable and documenting completion within the hospital's information system for regulatory compliance and audit purposes.
Job Requirements
Minimum:
* Minimum 1 year of experience working in a hospital Patient Registration department physician office setting healthcare insurance company revenue cycle vendor and/or other revenue cycle related roles.
* Experience in requesting and processing financial payments.
* Applicable education and/or training can be used to balance a lack of experience
* Thorough understanding of insurance policies and procedures.
* Working knowledge of medical terminology.
* Able to perform basic mathematics for payment calculation.
* Intermediate to advanced computer skills.
Preferred:
* 2 years of experience preferred working in a hospital Patient Registration department physician office setting healthcare insurance company revenue cycle vendor and/or other revenue cycle related roles.
* Knowledge of charity programs as well as the various government and non-government programs preferred.
Where You'll Work
Mercy Medical Center, a Dignity Health member, has been building a rich history of care in our community for more than 100 years. We have grown from a small one-story wooden structure into a major healthcare provider with a new 186-bed main campus, offering the latest in facility design and technology. Mercy also operates Outpatient Centers, a Cancer Center and several rural clinics.
Wherever you work throughout our system, you will find faces of experience with dedication to high quality, personalized care. Joining our 1,300 employees, 230 physicians and many volunteers, you can help carry out our commitment to providing our community with the excellence they have come to associate with Mercy Medical Center.
One Community. One Mission. One California
Scheduler Insurance Verifier
Patient service representative job in Fresno, CA
Summit Surgical in Fresno, CA is searching for a Full Time Surgery Scheduler = Insurance Verifier to join our team. We are growing and need additional help. United Surgical Partners International is a company that specializes in the development and operation of Ambulatory Surgical Facilities in the U.S. and the UK. We provide first-class surgical services for local communities and recognize our employees as our number one assets. Under the general supervision of the Director of Finance, the Scheduling Coordinator for the Operating Room is responsible for the scheduling of surgical procedures and general clerical work within the Department. This is a high profile position that is key to the success of the surgery center. Candidate will enjoy positive interaction with both, physician offices and the clinical staff. Cross training for other Business Office positions a possibility.
Job Summary: Plans and schedules for surgical and related appointments for doctors. Manages certain functions related to Credentialing of professional staff members for the facility by performing the following duties. Essential Duties and Responsibilities: Include the following. Other duties may be assigned. Scheduling:
* Maintains master schedule to ensure coordination between doctors, anesthesia, lab and insurance carriers.
* Schedule surgeries, coordinates schedule between Surgery Center and doctor's offices.
* Gathers all detailed information for the patient's chart, such as type of procedure, supplies, special equipment required, insurance information, etc. Enters all patient information in computer system.
* Schedules all surgical anesthesia services required according to doctor preference and availability.
* Assures that pre-certification/referrals are in order for Insurance Coordinator.
* Completes billing packets for CSO on a daily basis.
* Confers with OR Nurse Manager, Charge Nurse and /or Administrator to determine status of scheduled surgeries. Alters schedules to meet unforeseen conditions.
* Works closely with the Administrator and CSO Credentialing person when maintaining approved privileges for each physician or as documents are updated, etc.
* Provides relief for the front business office, Receptionist and all other business functions, as needed.
* Crossed trained to fill in and effectively perform all other job descriptions.
* Interacts appropriately and effectively with all patient/others regardless of age or ethnic background.
* Initiates safe practices and is knowledgeable about current center policies and procedures. Specific procedures and practices related to pain management, abuse and neglect, sentinel events and response, variance reporting, response to sentinel event alerts, participation in root cause analysis and other key policies and procedures is required.
* Assists with environmental hazard and infection control surveillance participate in emergency preparedness drills.
* Follows all equipment safety guidelines and is personally responsible for knowledgeable use and care for all business equipment.
Wage Range: $24 to $30
Wages are determined based upon a number of factors including, but not limited to, an individual's qualifications and experience.
Required Skills:
Qualification Requirements: To perform this job successfully, and individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or experience: High School education and/or equivalent; up to one year of related experience or training or equivalent combination of education and experience. Within the first 90 days of employment and annual thereafter, must complete EDGE training and be able to recite program objectives, key requirement, process steps and goals as outline below.
Required Experience:
2 years' experience as a Insurance verifier.
Insurance Specialist CSR, Clovis CA
Patient service representative job in Clovis, CA
Job Details Entry CA058 - Clovis, CA - Clovis, CA Undisclosed N/A Full Time High School Undisclosed Up to 25% Full-Time UndisclosedDescription
Fiesta Auto Insurance & Tax Services has proudly served The Central Valley for over 20 years with Insurance and Tax preparations! We also offer DMV services! We are in search of a qualified professional to join our fast-growing team! At Fiesta Auto Insurance, no previous experience is required. We provide training for all new hires and provided all the necessary tools to help you acquire your license within your first 90 days.
Summary of Position:
The customer service sales representative is responsible for establishing customer relationships and following up with customers. Other responsibilities may include developing leads, scheduling appointments, fulfilling customer needs, and finding affordable rates!
You will be required to have your license within the 90 day probation period mark
Fiesta Auto Insurance & Tax Services will provide training for Insurance, DMV & Taxes.
Responsibilities:
Create an outstanding customer experience in the office or via telephone.
Communicate effectively to identify the best product or service to match the needs of the customer
Meet and exceed monthly sales goals
Must be fluent in English and Spanish
High school diploma or equivalent
Basic computer skills
Previous retail sales and customer service experience is a plus, but not required.
Excellent communication and effective problem solving skills
Strong organizational and time management skills
Professional, energetic, and positive attitude
Availability of flexible scheduling to include days, evenings, and weekends
Must be willing to work weekends and holidays.
Reliable Transportation
Must be willing to get Personal Lines Insurance License (We will pay you to study and help you obtain your license number)
Compensation:
Competitive Hourly Pay
Commission paid on Tax preparations
Vacation Pay
Sick Pay
Bonus Pay on Sales Goals
Health, Vision & Dental Coverage offered
Pay period: Weekly
$400 sign on bonus on your 90 day mark!
*You will receive $400 bonus at your 90 day mark, if licensed.
Office Hours:
Monday - Friday 9:00 AM - 6 PM
Saturdays 9 AM- 5 PM
Sundays - CLOSED
Open availability to work a 40+ hr work week.
Outbound Referral Scheduler
Patient service representative job in Fresno, CA
Contract: Outbound Referral Scheduler Compensation: $18 - $20 per hour We are seeking an experienced Outbound Referral Scheduler to join our team. The ideal candidate will have 1-2 years of prior experience working in a surgical office setting, coordinating pre-operative appointments with specialists and scheduling surgeries. This role will involve managing patient appointments, booking surgery rooms, ensuring post-op instructions are provided, and organizing necessary personnel for surgeries.
Job Qualifications:
High school diploma or GED equivalent required
Minimum of 1-2 years of experience working in a surgical office, specifically coordinating pre-op appointments and scheduling surgeries
Strong knowledge of medical terminology
Prior experience with scheduling software (preferably Medical Manager)
Ability to work efficiently under high pressure and in a fast-paced environment
Essential Functions:
Coordinate and schedule pre-operative appointments with necessary specialists
Book surgery rooms, verify surgical dates, and ensure all required staff are scheduled, including nurses and pain relief providers
Communicate and relay necessary messages to the medical team and patients
Provide post-operative instructions to patients and ensure they understand the recovery process
Maintain and update physician's schedules
Assist with answering calls, taking messages, and providing appointment information
Verify insurance coverage and patient information as needed
Update patient charts with relevant data and ensure confidentiality
Greet patients in a pleasant and helpful manner
Work in collaboration with physicians and office staff to ensure a smooth workflow
Perform other duties as assigned
Performance Requirements:
Strong knowledge of medical office procedures, including pre- and post-op coordination
Ability to communicate clearly and professionally with patients and medical staff
Proficiency with office equipment such as computers, phones, copiers, and fax machines
Ability to handle stressful situations and maintain a calm demeanor with patients
Strong organizational skills and attention to detail
#INDHP
Medical Receptionist
Patient service representative job in Merced, CA
BAZ Allergy, Asthma, & Sinus Center an extension of Allergy & ENT Associates is looking for a Medical Front Office Receptionist at our Merced Office! What are we about? As a multi-state, physician-led team of specialized providers and dedicated staff, we are focused on enhancing the well-being of our patients living with allergy, asthma, and sinus conditions. Our mission is simple: to empower individuals to embrace life to the fullest through personalized, comprehensive, and compassionate healthcare.
Address:360 E Yosemite Ave, Suite 200
Merced, CA 95340
Hours: Monday - Friday 9am - 6pm
Benefits:
Health Insurance
Dental & Vision Insurance
401K
Accidental Death & Disability
Life Insurance
PTO & Holidays
Position Summary
To provide high quality patient care services, treating all patients' and guests with courtesy, fairness, and respect. Works with management and staff members in a spirit of cooperation and teamwork. Supports the goals and objectives of Allergy, Asthma, & Sinus Center.
* Follows office policies, procedures, and protocols as appropriate.
* Communicates effectively with other staff members.
* Greets visitors with a smile in a polite, prompt, helpful manner. Provides any necessary instructions/directions. Informs appropriate department/person of patient's arrival.
* Completes necessary paperwork such as fee tickets, etc. Uses computer system to generate information necessary for billing.
* Updates patient information, collects co-pays, provides any necessary form(s) needing completion, obtains signature as necessary.
* Maintains clean, orderly waiting room and work area.
* Answers phone promptly and in a pleasant manner and deals with customer needs expeditiously, such as making appointments, taking messages for the clinical staff, etc.
* Updates information in electronic patient charts according to policy and procedure.
* May perform specific Job Activities as assigned per office location
* Collect at the time of service
* Quote Insurance benefits and estimates
* Verify Insurance eligibility and authorizations
* Attendance is required for all In-Service trainings
* Travel to other clinics, within reasonable distance, will be required.
EDUCATION AND EXPERIENCE
* High school graduate or equivalent
* 3 years of office experience preferred. One year medical office experience preferred.
* Knowledge of medical terminology, HMO, PPO, medical insurance industry and general clerical procedures.
* Knowledge of CPT & ICD-9/10 Coding System.
* Ability to operate a multi-line telephone system.
* Must be self-directed and able to work independently
* Attention to detail a must
* Professional, calm and courteous demeanor
* Excellent verbal and written communication skills
COMPUTER SKILLS
* Proficient computer skills in Microsoft Office and Outlook. EMR knowledge preferred.
* Safety and Confidentiality - Follows OSHA regulations and the safety guidelines of
the Practice. Follows HIPAA policies and procedures. Respects and maintains patient confidentiality.
* Organization - Uses time efficiently by prioritizing and planning work activities; is methodical and efficient in structuring tasks to be accomplished.
* Professional Maturity - The ability to separate emotional feelings from the real issues at hand. The ability to legitimately and objectively challenge the substance of our beliefs and biases of our observations.
* Time Management - Managing one's own time and the time of others; the ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
* Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
* Interpersonal Communication - Writes and speaks effectively based on the psychological, relational, situation, environmental and cultural dynamics within the situation
Physical Demands
Communication - The ability to write and speak effectively using appropriate convention based on the situation; actively listens to others, asks questions to verify understanding, and uses tact and consideration when delivering feedback to others.
Physical Demands: Face paced medical office environment. Good eyesight and hearing, manual dexterity, and full range of body motion required. Must be able to stand and /or sit for extended periods of time. May require occasional lifting of 25 pounds or more. May be exposed to acutely ill patients, and communicable diseases.
Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation; Moderate noise (examples: business office with computers and printers, light traffic). Typical schedule is Monday through Friday with regular working hours; Occasional overtime or weekends may be required. Travel to other clinic locations may be required.
Patient Access Coordinator - West Fresno CHC
Patient service representative job in Fresno, CA
Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient.
As we grow our team, we are looking for individuals who believe the patient is always #1.
Why work for us?
* Competitive pay which matches your abilities and experience
* Health coverage for you and your family
* Generous number of vacation days per year
* A robust wellness plan and health club discounts
* Continuing education assistance to grow and further your talents
* 403(B) plan with company matching
Intrigued? We'd love to hear from you! Please review the job details below and then click "apply."
We're looking for someone to join our team as a Patient Access Coordinator who:
The Patient Access Coordinator (PAC) is part of Clinica Sierra Vista's Eligibility and Enrollment Team. The PAC will ensure that all patients receive adequate support and guidance in obtaining healthcare coverage. The PAC will provide an array of program related enrollment services, as well as, conduct community outreach activities. The PAC is under the leadership of the Program Supervisor.
Essential Functions:
* Assist, support, and screen patients for any of the following programs or services: Medi-Cal (new and renewals), Covered CA, Sliding Fee, Cal-Fresh, Homeless Status, Breast and Cervical Cancer Treatment Program, Every Women Counts and Transportation needs.
* Schedule and meet one-on-one with patients to assist them in enrolling and obtaining the medical care and treatment needed.
* Assists patients with no income or proof of income with the completion of Self Declaration forms.
* Provide superior customer service to patients and team members with an attitude of helpfulness, dignity and respect.
* Present all patients on the Sliding Fee Program with an annual Assurance Card and provide education and information on the healthcare benefits the patient has to the right to.
* Coordinate and/or conduct community outreach activities as directed.
* Provide input to Supervisor regarding site related issues and suggestions for improvement.
* Assist with collection of data for program and site audits.
* Document all notes and encounters in Clinica's EMR.
* Ensure proper follow-up is completed in a timely basis.
* Other duties as assigned. Please see attachment for full job description.
You'll be successful with the following qualifications:
* Graduation from high school or completion of a General Equivalency Degree (GED).
* Basic Computer Skills.
* Valid California driver license and current automobile insurance.
* Precise and conscientious about details.
* Excellent communication skills.
* Ability to handle multiple tasks well.
* Ability to work well independently and with others.
* Must adhere to Clinica Sierra Vista's employee health/immunization requirements or provide a valid exemption request for subsequent approval.
Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us.
Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!
Patient Care Rep
Patient service representative job in Hanford, CA
The Patient Care Coordinator (PCC) at Sonrava serves as the key liaison for our patients, ensuring a seamless and welcoming experience from the moment they arrive. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. Collaborating closely with the Business Manager, the PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. The ultimate goal of the Patient Care Coordinator is to make every patient feel valued and at ease, delivering the Ultimate Patient Experience during each visit to our offices.
Responsibilities
Essential Functions:
Set and achieve personal sales goals while supporting the goals of the team.
Greet patients in a timely, professional, and engaging manner.
Introduce new patients to the office and staff.
Provide patient consultations and communicate information about recommended treatments.
Discuss cost of service, insurance coverage, and payment options with patients
Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments.
Nurture the patient relationship to encourage patient retention.
Work as a team player to ensure each customer receives the best service possible.
Supports strategic local marketing initiatives that help drive brand awareness and new patient growth.
Qualifications
Qualifications:
Minimum of high school diploma or equivalent required.
Customer service focused.
Excellent time management and organizational skills.
Preferred dental office experience.
Preferred experience with dental insurance.
Preferred experience with Denticon/Dentrix.
Skills and Abilities:
Two (2) years of sales, customer service or related work experience.
Bilingual Spanish-English skills preferred.
Ability to handle patient concerns and prioritize multiple tasks in a fast-paced environment positively and proactively.
Ability to quickly learn new procedures and processes.
Excellent communication and interpersonal skills
High level of ownership, accountability, and initiative
Friendly, outgoing, and motivated personality
Work Environment and Conditions:
Travel as needed for training and to perform job functions.
Safety procedures and personal protective equipment are required to minimize the risks from X-rays and blood-borne pathogens.
Potential of prolonged sitting and standing
Auto-ApplyPatient Care Rep
Patient service representative job in Hanford, CA
The Patient Care Coordinator (PCC) at Sonrava serves as the key liaison for our patients, ensuring a seamless and welcoming experience from the moment they arrive. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. Collaborating closely with the Business Manager, the PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. The ultimate goal of the Patient Care Coordinator is to make every patient feel valued and at ease, delivering the Ultimate Patient Experience during each visit to our offices.
Responsibilities
Essential Functions:
* Set and achieve personal sales goals while supporting the goals of the team.
* Greet patients in a timely, professional, and engaging manner.
* Introduce new patients to the office and staff.
* Provide patient consultations and communicate information about recommended treatments.
* Discuss cost of service, insurance coverage, and payment options with patients
* Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments.
* Nurture the patient relationship to encourage patient retention.
* Work as a team player to ensure each customer receives the best service possible.
* Supports strategic local marketing initiatives that help drive brand awareness and new patient growth.
Qualifications
Qualifications:
* Minimum of high school diploma or equivalent required.
* Customer service focused.
* Excellent time management and organizational skills.
* Preferred dental office experience.
* Preferred experience with dental insurance.
* Preferred experience with Denticon/Dentrix.
Skills and Abilities:
* Two (2) years of sales, customer service or related work experience.
* Bilingual Spanish-English skills preferred.
* Ability to handle patient concerns and prioritize multiple tasks in a fast-paced environment positively and proactively.
* Ability to quickly learn new procedures and processes.
* Excellent communication and interpersonal skills
* High level of ownership, accountability, and initiative
* Friendly, outgoing, and motivated personality
Work Environment and Conditions:
* Travel as needed for training and to perform job functions.
* Safety procedures and personal protective equipment are required to minimize the risks from X-rays and blood-borne pathogens.
* Potential of prolonged sitting and standing
Auto-ApplyFront Office/Customer Service Representative
Patient service representative job in Fresno, CA
Job DescriptionWe are currently seeking an enthusiastic and motivated individual to immediately fill the position of Front Office/Customer Service. Applicants must demonstrate a commitment to client satisfaction by communicating what is necessary in a genuinely friendly and professional fashion.
Benefits
Listed pay of $k includes base pay.
Paid training and ongoing professional development
Paid holidays and paid time off.
Retirement benefits.
Open door policy with your manager.
Responsibilities
Answer and direct incoming phone calls and be responsible for booking appointments.
Manage designers appointment calendars in CRM.
Greet visitors and assist with office support needs.
Deliver administrative support for office staff, sales team, and production/installation department.
Complete general office duties with strong verbal and written communication skills.
Requirements
No degree is needed. We are looking for candidates with office experience.
Proficient in Microsoft Office.
Excellent phone etiquette.
Strong personal organizational skills.
Strong work ethic.
Strong verbal and written communication skills.
Customer oriented, friendly and enthusiastic.
Closets by Design - Overview
Closets by Design is a nationally recognized leader in home organizing systems.
We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more.
Closets by Design - Our Values
Serve Others
Be a Problem Solver
Trust the Process
We respond to all candidates within 24 hours and complete hiring in 7 days.
Universal Customer Service Representative I
Patient service representative job in Fresno, CA
Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee.
Weekly working hours: 40
As Customer Service Representative, responds to customer telephone inquiries by direct action or referral questions & requests. Complies with customer requests, sells bank services, resolves problems, and explains Bank policy regarding rates and service charges.
Previous customer service skills in a banking environment preferred. Prior call center experience is a plus. Bilingual/Spanish highly desirable but not required.
EOE
Westamerica Bank's Privacy Policy may be found at: *********************************
Salary Description $16.50 - $17.13
Insurance Clerk
Patient service representative job in Fresno, CA
The insurance clerk will be responsible for providing administrative support to insurance agents and customers.
They will perform a variety of tasks including data entry, filing, answering phones, and responding to customer inquiries
Responsibilities:
1. Process claims generated by the computer system on a daily basis.
2. Complete claims that lack required information by researching appropriate sources of information.
3. Enter all remittances into the computer system and apply them to the appropriate patient and carrier. Notify the Insurance Supervisor of overpayments and payments in error for follow-up.
4. Follow-up on rejected claims and re-submit or bill the patient if applicable.
5. Enter all OB encounters on daily basis.
6. Maintain up-to-date files.
Benefits:
401(k)
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Credentialing Specialists
Patient service representative job in Fresno, CA
Job Description
Type: Full Time
Overtime Exempt: Yes
Reports To: ARMADA HQ
Travel Requirement: YES, nationwide to support onsite credentialing operations as mission needs require.
Security Clearance Required: N/A
*************CONTINGENT UPON AWARDING OF GOVERNMENT CONTRACT********
Credentialing Specialists will provide credentialing service and support to operate IRS credentialing sites utilizing the GSA scheduling tool to manage credentialing appointments, run reports through the USAccess system, and use credentialing equipment to conduct post issuance and enrollment activities. These duties and responsibilities include, but are not limited to the following:
Duties & Responsibilities:
The Credentialing Specialists shall:
View, manage, and check daily appointments in time trade scheduling tool
Credentialing Specialists shall perform enrollment and Issuance of Identification Cards to include PIV/Smart IDs, Access Cards, PAC Cards, issue and activate SmartID Cards,
Perform Certificate Rekey, Pin Reset, and Card Update
Credentialing Specialists shall perform card inventory and log cards on the Credential Inventory Tool (CIT)
Store cards in a lockable container (file cabinet)
Credentialing Specialists shall contact employees and contractors to schedule pick-up and activate SmartID
Credentialing Specialists shall issue PAC Cards and Access Cards
Issue Pocket Commission Credentials Collect SmartID Cards and PAC Cards; return terminated credentials to the Security Officer for destruction
Credentialing Specialists shall keep a log of Cards issued and collected
Perform Registrar and Activator duties as required
Credentialing Specialists shall perform Card Custodian duties
Credentialing Specialists shall mail SmartID Cards to Light Activation Kit Operators
Applicant Communications regarding credential status
Credentialing Specialists shall take photo, capture digital signatures, and assemble Pocket Commission inserts, and other ID Media duties as directed by ICAM
Credentialing Specialists shall perform IRS credentialing functions and may be required to travel up to 40% of their annual work hours to support IRS credentialing and activation efforts. Short-term shiftwork to support the standard workday, night shift and weekend hours, shall be required
Other duties as assigned.
Knowledge, Skills, and Abilities (KSAs):
Ability to complete required online credentialing training and maintain compliance with PIV-II SmartID credential requirements.
Knowledge of ICAM and USAccess credentialing processes, including enrollment, activation, and verification procedures.
Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require.
Knowledge of credentialing hardware such as FCUs, MCUs, and LAKs.
Knowledge of PII handling and federal credentialing policies.
Skill in managing daily credential operations, workstations and equipment.
Strong customer service and communication skills.
Skill in preparing and submitting daily site reports.
Strong attention to detail and documentation accuracy.
Ability to follow federal credentialing standards and procedures.
Minimum/General Experience:
Experience with or ability to complete USAccess Registrar and Activator training or a comparable credentialing program.
Experience preparing, reviewing, and submitting required reports and documentation in accordance with established procedures.
Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require.
Minimum Education:
High School Diploma, or equivalent
Disclaimer:
The above information has been designed to indicate the general nature and level of work to be performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the contractor assigned to this position. Applying: If you feel you have the knowledge, skills and abilities for this position visit our careers page at ******************
Special Notes: Relocation is not available for these jobs.
ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ARMADA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Must be able to successfully pass a background check, and pre-employment drug testing. Job offers are contingent upon results of background check and drug testing.
Medical Office Receptionist
Patient service representative job in Reedley, CA
BAZ Allergy, Asthma & Sinus Center has recently merged with Allergy & ENT Associates, a growing practice with locations in Houston, Austin, Dallas, & California!
We are looking for a Medical Office Assistant in our clinic in Reedley!
Address:
563 I Street
Reedley, CA 93654
Hours: Monday - Friday 9am - 6pm
Benefits:
Health Insurance
Dental & Vision Insurance
401K
Accidental Death & Disability
Life Insurance
PTO & Holidays
Position Summary
To provide high quality patient care services, treating all patients' and guests with courtesy, fairness, and respect. Works with management and staff members in a spirit of cooperation and teamwork. Supports the goals and objectives of Allergy, Asthma, & Sinus Center.
Follows office policies, procedures, and protocols as appropriate.
Communicates effectively with other staff members.
Greets visitors with a smile in a polite, prompt, helpful manner. Provides any necessary instructions/directions. Informs appropriate department/person of patient's arrival.
Completes necessary paperwork such as fee tickets, etc. Uses computer system to generate information necessary for billing.
Updates patient information, collects co-pays, provides any necessary form(s) needing completion, obtains signature as necessary.
Maintains clean, orderly waiting room and work area.
Answers phone promptly and in a pleasant manner and deals with customer needs expeditiously, such as making appointments, taking messages for the clinical staff, etc.
Updates information in electronic patient charts according to policy and procedure.
May perform specific Job Activities as assigned per office location
Collect at the time of service
Quote Insurance benefits and estimates
Verify Insurance eligibility and authorizations
Attendance is required for all In-Service trainings
Travel to other clinics, within reasonable distance, will be required.
EDUCATION AND EXPERIENCE
High school graduate or equivalent
3 years of office experience preferred. One year medical office experience preferred.
Knowledge of medical terminology, HMO, PPO, medical insurance industry and general clerical procedures.
Knowledge of CPT & ICD-9/10 Coding System.
Ability to operate a multi-line telephone system.
Must be self-directed and able to work independently
Attention to detail a must
Professional, calm and courteous demeanor
Excellent verbal and written communication skills
COMPUTER SKILLS
Proficient computer skills in Microsoft Office and Outlook. EMR knowledge preferred.
Safety and Confidentiality - Follows OSHA regulations and the safety guidelines of
the Practice. Follows HIPAA policies and procedures. Respects and maintains patient confidentiality.
Organization - Uses time efficiently by prioritizing and planning work activities; is methodical and efficient in structuring tasks to be accomplished.
Professional Maturity - The ability to separate emotional feelings from the real issues at hand. The ability to legitimately and objectively challenge the substance of our beliefs and biases of our observations.
Time Management - Managing one's own time and the time of others; the ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Interpersonal Communication - Writes and speaks effectively based on the psychological, relational, situation, environmental and cultural dynamics within the situation
Physical Demands
Communication - The ability to write and speak effectively using appropriate convention based on the situation; actively listens to others, asks questions to verify understanding, and uses tact and consideration when delivering feedback to others.
Physical Demands: Face paced medical office environment. Good eyesight and hearing, manual dexterity, and full range of body motion required. Must be able to stand and /or sit for extended periods of time. May require occasional lifting of 25 pounds or more. May be exposed to acutely ill patients, and communicable diseases.
Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation; Moderate noise (examples: business office with computers and printers, light traffic). Typical schedule is Monday through Friday with regular working hours; Occasional overtime or weekends may be required. Travel to other clinic locations may be required.
Auto-ApplyPatient Access Coordinator - West Fresno CHC
Patient service representative job in Fresno, CA
Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient.
As we grow our team, we are looking for individuals who believe the patient is always #1.
Why work for us?
Competitive pay which matches your abilities and experience
Health coverage for you and your family
Generous number of vacation days per year
A robust wellness plan and health club discounts
Continuing education assistance to grow and further your talents
403(B) plan with company matching
Intrigued? We'd love to hear from you! Please review the job details below and then click “apply.”
We're looking for someone to join our team as a Patient Access Coordinator who:
The Patient Access Coordinator (PAC) is part of Clinica Sierra Vista's Eligibility and Enrollment Team. The PAC will ensure that all patients receive adequate support and guidance in obtaining healthcare coverage. The PAC will provide an array of program related enrollment services, as well as, conduct community outreach activities. The PAC is under the leadership of the Program Supervisor.
Essential Functions:
Assist, support, and screen patients for any of the following programs or services: Medi-Cal (new and renewals), Covered CA, Sliding Fee, Cal-Fresh, Homeless Status, Breast and Cervical Cancer Treatment Program, Every Women Counts and Transportation needs.
Schedule and meet one-on-one with patients to assist them in enrolling and obtaining the medical care and treatment needed.
Assists patients with no income or proof of income with the completion of Self Declaration forms.
Provide superior customer service to patients and team members with an attitude of helpfulness, dignity and respect.
Present all patients on the Sliding Fee Program with an annual Assurance Card and provide education and information on the healthcare benefits the patient has to the right to.
Coordinate and/or conduct community outreach activities as directed.
Provide input to Supervisor regarding site related issues and suggestions for improvement.
Assist with collection of data for program and site audits.
Document all notes and encounters in Clinica's EMR.
Ensure proper follow-up is completed in a timely basis.
Other duties as assigned. Please see attachment for full job description.
You'll be successful with the following qualifications:
Graduation from high school or completion of a General Equivalency Degree (GED).
Basic Computer Skills.
Valid California driver license and current automobile insurance.
Precise and conscientious about details.
Excellent communication skills.
Ability to handle multiple tasks well.
Ability to work well independently and with others.
Must adhere to Clinica Sierra Vista's employee health/immunization requirements or provide a valid exemption request for subsequent approval.
Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us.
Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!