Patient service representative jobs in Maine - 432 jobs

Salary Range: $85,000-$95,000 DOE Period of Performance: October 2025 thru September 2026; exact dates are yet to be determined Join a team of ever-growing professionals who look to make a difference on projects both domestically and internationally. Our organization is growing, and we believe your career should too! Build your future with Project Solutions, Inc. Position/Project Overview: Project Solutions Inc. is seeking a Construction Management Representative to join a National Park Service (NPS) project within Acadia National Park (ACAD) in Bar Harbor, Maine. The project includes the rehabilitation and resurfacing of 5 miles of the historic Park Loop Road System (FHWA Route 300, Mile 0.00-5.00), the most heavily used visitor route in the park. In addition, Egg Rock Overlook (Route 0914) and MDI East Precipice Parking (Route 0915) will be paved to improve surface uniformity and visitor safety. The scope of work includes pavement preservation through crack sealing, milling, patching, and asphalt overlay; restoration and construction of swales and ditches; repair of stone guard walls and regrading of shoulders; installation of new pavement markings and traffic signage; and rehabilitation of culverts and inlets, including stone masonry features. The CMR will also provide quality assurance oversight in close coordination with the National Park Service and the general contractor. This role is contingent upon award of project. Responsibilities and Duties: Provide technical assistance and support to CO during construction. Read, interpret and understand the construction contract plans and specifications. Arrange, attend and facilitate a variety of meetings, including weekly meetings at the project site. Document issues encountered and problems experienced with the construction contractor. Review contractor's baseline and progress schedules. Draft project related correspondence for NPS to review and issuance. Understand and document inspections during and post construction as well as mock-up inspections. Monitor Construction Contractor compliance with Accident Prevention Plans (APP), Asbestos hazard Abatement Plan (AHAP), and applicable safety requirements. Inspect the work of the construction contractor for progress, workmanship, quality and conformance with contract documents, applicable building codes and safety standards. Deliver reports, reviews, evaluations, design work, etc. to CO. Review, analyze, and assist in preparing cost estimates. Review and process Construction Contractor's RFIs and assist in resolution, draft response, tracking, and follow up. Required Education, Knowledge and Skills: Minimum four (4) year Bachelor's degree in Engineering, Construction Technology, Construction Management or other related field preferred . Minimum of five (5) years of relevant construction and/or engineering work experience demonstrating knowledge and experience in construction management. Knowledgeable in historic stone masonry restoration, to include cleaning, patching, repointing, reconstruction, for both mortared and dry laid construction. Knowledgeable in paving and construction practices including applicable industry standards, regulations or codes, cost breakdown estimating and negotiating, and technical writing. Relevant experience on projects involving similar scope of work preferred . OSHA 30 construction safety training preferred . Ability to read and interpret plans, schedules, and other specifications. Written and verbal communication, problem-solving, and conflict resolution skills Strong computer and technology literacy to utilize PCs and mobile devices. Knowledge of software including MS Suite (including MS Project), Adobe Acrobat, and any other software programs typically utilized. Maintain a valid driver's license. Ability to multi-task and prioritize in a fast-paced work environment on large, complex construction projects. Ability to walk or climb on a daily basis to observe contract performance. Must be able to physically operate a motor vehicle without danger to self or to others. What Does PSI Offer You? Three options for medical plans plus dental and vision insurance offerings 24/7 healthcare access to telehealth services for your convenience HSA Company life insurance options for you and your family Short-term and long-term disability offerings PLUS an $800 monthly allowance is provided to offset your PSI insurance premium costs 401(k) with a 4% employer match Generous PTO, paid-federal holidays, and sick leave Always the opportunity for professional development The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. Benefit offerings subject to change. Project Solutions, Inc. is an equal opportunity employer, women, individuals with disabilities, protected veterans and minorities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. EEO/M/F/Vets

Job Description ESSENTIAL FUNCTIONS Primarily answer incoming phone calls for multiple Primary Care practices. Redirect calls for Specialty Departments when needed Schedule routine and follow-up patient appointments Reschedule or cancel appointments as needed Confirm future appointments Assist patients in reaching a clinician for their medical concerns and/or requesting a sick visit using a designated screening tool, including patients with urgent/critical medical concerns Assist patients with prescription refill requests Assist patients with referral requests Provide general practice information for patients as needed Responds to all patient and external customer requests via incoming phone call according to established processes and protocols and within established quality and performance metrics. Acts as a champion of the patient experience by striving for first call resolution with every patient interaction Other responsibilities as directed by supervisor, coordinator, or manager JOB REQUIREMENTS High School Diploma or equivalent required Ability to support patients using a calm demeanor, compassion, and empathy, including urgent/critical calls Strong organizational skills Excellent professional judgment, phone skills and decision making ability Proficiency with Windows based computer applications Flexibility and willingness to work as a team member Able to prioritize and handle multiple tasks Active listening skills Ability to proficiently use telephone system Excellent typing and computer ability while simultaneously maintaining a telephone conversation Ability to consistently meet and adhere to performance and quality metrics Ability to demonstrate and uphold InterMed's Values On-site, in-person training is required for this position. Training is expected to take 3-4 weeks depending on experience State of Maine residence is required Professional appearance

The Patient Service Representative is an ambassador and point of contact for practices and patients in our community. This position serves as the primary point of contact for patients, acting as an information conduit between patient and provider practices and coordinating ancillary services associated with patient health care needs. Essential Duties and Responsibilities Supports and promotes the mission and values of Covenant Health Ministry. Ask for and collect payment due at the time of service up to and including duties such as running estimates, copay collection, co-insurance collection, and past due amount collection. Models AIDET behaviors. Welcomes patients, inquires to understand the reason for visit, and gathers demographics and insurance information. Communicates process and timeline, announces patient to nurse/MA, and follows up as needed. Manages patient appointments/physician schedules to minimize patient wait time and maximize patient flow and customer service. Schedules appointments according to patient preference Gather enough information to determine the priority of the visit and schedule the appropriate length of time. Call patients at least 48 hours in advance of appointment as a courtesy reminder Maintains required licenses, certifications, and competencies, and completes annual compliance courses on time. Supporting student learning is a shared responsibility. Every team member is expected to contribute to creating a welcoming environment and to actively assist students in their educational experience, regardless of their specific role. Other duties as consistent with this role. Job Requirements Job Knowledge and Skills Strong interpersonal and customer relation skills. Strong verbal and written communication skills. Strong computer and telephone skills. The ability to speak, read, write, and understand written instructions in English is required. Education and Experience High school diploma or GED required; associate degree preferred. Minimum of one-year, direct experience preferred. An equivalent combination of education and experience that provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements. Working Conditions/Physical Demands OSHA standards Category I, exposure to blood/body fluids or tissue. Must be able to work in a high-paced environment where multi-tasking, prioritizing, and sound decision-making skills are required. Exposed to disease, illness, infections, strains, and physical injury. Must possess the physical and mental abilities to perform the tasks normally associated with this position that involves a combination of sitting, (standing up to 8+ hours), twisting, walking, bending, stooping, and reaching. Lifting/carrying frequently up to 10 pounds. Some stress is related to a high level of responsibility for quality care. Covenant Health Mission Statement We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities. Our Core Values: •Compassion We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering. •Integrity We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources. •Collaboration We work in partnership, dialogue and shared purpose to create healthy communities. •Excellence We deliver all services with the highest level of quality, while seeking creative innovation. Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history). Comp Range: $16.89 - $25.33 Rate of pay displayed reflects the beginning of the pay scale. At the time of an offer, determination of your offer will reflect your skills and experience as it relates to the position.

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a Temporary/PRN position working from 8:30am-5:00pm for a total of 30 scheduled hours per week. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and team members Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only (10%) Insurance Activities Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned

The Patient Care Representative/Tech Aide will contribute to the goals of Shields Health Care Group by Providing exceptional customer service with professionalism, efficiency and accuracy. We are looking for individuals to join our team on a per diem basis. : What you will do Greet patients, collect necessary copay/deductible/co ins and explain the consent form to be completed. Assist patients with Ipad check in process, ability to trouble shoot and provide feedback Ability to recognize and utilize when language services are needed Distribute films/CDs as required, while maintaining HIPAA and the Patient Privacy Policy. Work in collaboration with technologists/radiologists to ensure proper patient flow. Process outgoing and incoming US and inter-office mail and UPS deliveries. Prepare set up for next day's appointment schedule and communicate any potential issues Provide and respect confidentiality of all customer groups. Verify and enter necessary information into our systems. Respond appropriately to scheduling emergency patient situations. Support Customer Care with machine utilization by filling the template (Utilizing waitlist and hold list) Answer patient and doctor concerns with accuracy, efficiency and in a professional manner. Keep management informed of situations and conditions with potential impact on the company, particular department(s) or customer group. Remain current on any changes in policies or procedures that modify daily work functions. Assists In patient interview process Assists in preparing patient scan room Maintain co pay/petty cash accuracy and make daily bank deposits Performs other related duties as required Required Qualifications What you need: High School Diploma required Must be CPR certified Excellent communication skills and computer proficiency required Attention to detail and typing accuracy required Ability to follow instructions with minimal supervision Proven ability to multi task and exceed customer expectations is required Ability to sit for extended periods of time while simultaneously performing data entry and information intake via phone. Can be met with or without reasonable accommodation. Preferred Qualifications: Medical office or healthcare administration courses preferred Knowledge of anatomy, medical terminology and insurance requirements is preferred. Additional : Pay range for this position is $17-29/hr + benefits. Individual pay is based on skills, experience, and other relevant factors. It is not intended that this Job Description include all details of the work functions of this position. The incumbent will perform work of a lower or equivalent classification as required or directed, and work of higher classification for training and development purposes or as situationally warranted. Shields Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

**Become a part of our caring community and help us put health first** The **Patient Services Coordinator-LPN** is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management + Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. + Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console. + Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. + Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. + Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. + Completes requested schedules for all add-ons and applicable orders: + Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. + Schedules TIF OASIS collection visits and deletes remaining schedule. + Reschedules declined or missed (if appropriate) visits. + Processes reassigned and rescheduled visits. + Ensures supervisory visits are scheduled. + Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. + Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. + Verifies visit paper notes in scheduling console as needed. + Assists with internal transfer of patients between branch offices. + If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. + If clinical, may be required to perform patient visits and / or participate in on-call rotation. **Use your skills to make an impact** **Required Experience/Skills:** + Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices + Have at least 1 year of home health experience. + Prior packet review / QI experience preferred. + Coding certification is preferred. + Must possess a valid state driver's license and automobile liability insurance. + Must be currently licensed in the State of employment if applicable. + Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $48,900 - $66,200 per year **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. **About Us** About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************

Job Description WE ARE GROWING!!! We are looking for full-time Patient Care Services team members to deliver exceptional and professional patient care. These are regular, full-time positions. Interested candidates must have a strong work ethic and an attitude to succeed. If you're friendly, detail-oriented, and eager to contribute to a positive work environment, we want to hear from you! Experience in healthcare or customer service is a plus but not required - we provide comprehensive training. Office Hours: Monday: 8am - 6pm Tuesday: Thursday 8am - 5pm Friday: 8am -4:30 pm Saturday: 8am - 12 pm (one per month) Job Responsibilities To provide excellent customer service to all patients, vendors, and patrons of Maine Optometry. To perform various routine clerical work, provide data entry support, and provide information and assistance to patients regarding departmental policies and procedures. Job Duties Answer telephone, screen, and direct calls Greet all individuals entering the office, monitor visitor access, and maintain awareness of anyone entering the practice. Handle inquiries from patients and vendors. Receive and sort mail and other deliverables. Maintain and organize the reception/waiting area. Operate a variety of office equipment including, but not limited to: copiers, phones, computers Input and retrieve data within the computer system. Provide excellent customer service in scheduling patient appointments. Control and request as appropriate inventory relevant to the reception area. Complete the end of day tasks and other outstanding paperwork to close out the day services. Properly bill and submit services to insurance companies while keeping the patient accurately informed. Other functions Receive and organize office materials and supplies. Receive, sort, and distribute incoming and outgoing correspondence. Contribute to the overall practice needs by accomplishing duties as they arise and providing the results needed for a smooth-running practice as assigned Qualifications High school graduate or equivalent Previous medical office experience is not needed but preferred Strong customer service skills: communicator, listener & team player Basic math skills Familiarity with computers and ability to learn new software Embraces change Previous customer service experience

Job Description Are you interested in and passionate about helping support women in their recovery process? Crossroads is looking for you! We are seeking passionate Residential Support Workers to support women in recovery from substance use disorder in our women's residential treatment program. Qualifications: Valid Drivers License MHRT-1 or CRMA 40 hours Highschool diploma or equivalent CPR/First Aid or the ability to become certified Minimum of 1 year experience within mental health or substance use field Responsibilities include, but not limited to: - Ensuring clients are safe and following program scheduling - Supporting healthy boundaries while maintaining a positive and healthy environment - Facilitating medication observation - Transporting and accompanying clients to regular appointments - Ensuring Crossroads policies and protocols are followed This position works under the supervision of the Program Manager and supports clients and performs routine technical tasks as needed, in accordance with established agency policies and procedures. Crossroads proudly supports professional development and growth for all employees interested in learning more about substance use and co-occurring disorder and addiction rehabilitation. Our competitive compensation package includes: Paid vacation - accruals starting after successful completion of your probationary period Paid personal/sick days - starting day 1 of employment 6 holidays 401K plan with an employer match Health/Dental/Vision Life insurance paid by employer Short term/ long term disability Continuing education and professional development allowances Eligibility for annual merit increase based upon performance If you are looking to join a dedicated group of professionals and are inspired to have a meaningful impact on people's lives, we invite you to apply for this opportunity! Full time positions are open! Wednesday-Saturday overnights, 10pm-8am.

This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest - employees who share our vision and culture. Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care. Responsibilities Interact with patients in a positive professional manner via telephone and in person Schedule and confirm appointments Review and educate patients on treatment plans and financial responsibilities Accurately confirm insurance benefits, communicate and collect patient payment obligations. Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information Respond to and reply to requests for information Maintain strict compliance to HIPPA and patient privacy Perform other related job duties as assigned Qualifications Excellent customer service skills Clear speaking and telephone voice Positive attitude and energetic personality Comfortable in computerized environment Ability to multitask We can recommend jobs specifically for you! Click here to get started.

2PB08 PVH employment application required. All job offers contingent upon background check and completion of pre-employment physical. This position is a full-time, 40-hour per week position. Scheduling is subject to operational needs and includes weekends and holidays. The position is non-exempt and covered by the applicable collective bargaining agreement. Compensation is hourly, with shift differentials paid in accordance with the collective bargaining agreement, as applicable. JOB FUNCTIONS A. Operations/Clerical Represents the organization in all interactions with patients, staff, and visitors. Is an active professional member of an environment characterized by cooperation, collaboration, respect, and teamwork. Demonstrates adaptability to change and challenges and appropriately utilizes resources to achieve goals. Maintains adaptability in work schedule to meet patient and department needs. Will be assigned to duties by Manager, but will learn and be expected to be competent in all departmental processes in order to provide coverage or assist with large work volumes or projects. Greet customer with excellent customer service and calm demeanor, obtain the reason for visit to the hospital, and provide appropriate direction. Confirms patient identity by using date of birth and patient's full name. Gather patient data and input demographic and insurance information into the patient registration system. Verify insurance information and patient demographic information if patient is unable to complete when they arrive (e.g. ER patient). Strive to maintain 5% or less error rate over a 90 day average and complete an accuracy report (registration edits) before ending shift each day. Notify department of patient arrival. Generate the patient's chart and obtain appropriate signatures as required. Direct or escort patient to the designated department or waiting area. May need to assist in the transport of the patient should they not be able to travel by themselves. May need to seek assistance from the clinical department when necessary if the patient is ill. Answers telephone calls for the department and directs the call to the appropriate department/person. Pre-registers patients for outpatient visits/testing or inpatient admissions. Receive and process cash and credit payments. Order supplies for the department as needed. Coordinates multiple departmental visits. Coordinate forms for patient category and make up folder. Count cash at the beginning and end of each shift and document. Run reports on census (Final census reports, Room changes, etc.) Operate switchboard; transfer calls to appropriate departments. Monitor ambulance service radio. Operate in-hospital emergency line and page emergency codes as needed. Operates Ipad Communication System. Operate overhead paging system. Operates beeper system. Review scheduled patients' list at time of scheduling and at least one week prior to visit to determine if required authorization, referrals, or quantity of visits is present. A) Contacts patient to verify all demographics, verify current insurance information, pre-register patient and provide guidance and direction for arrival at PVH. B) Discuss payment arrangements for deductible and co-pays. Notify PVH Patient Financial Representative and/or Collector of self-pay accounts. Use the PLE (Patient Liability Estimator) available through Trubridge to determine patient financial liability amount due. Obtain authorizations/referrals/patient signatures as needed including ED, Observation, Swing Bed, Inpatient follow up tests, imaging, surgical, laboratory, and outpatient testing. Work with ancillary departments regarding referrals and authorizations. Document all conversations regarding prior authorizations/referrals with providers and insurance companies. Obtain call reference number's, individual names, dates and times. Enter the information as a note on the patient's account. Coordinate with Case Management on observation/inpatient authorizations. Promptly complete the appropriate sheet, email case management with pertinent information. Maintain patient status information in the computer system. Review and scan observation and inpatient authorizations to patient's account. Review all previous day's registrations to verify insurance information present is correct. If none is listed, investigate to determine patient is not insured. Maintain authorizations and referrals filing system or database to review upcoming scheduled testing. Assist with updating and correcting patient accounts. Quality Improvement: Actively participates in the Hospital-wide Quality Improvement Program, actively supports and implements Department-specific Quality improvement initiatives and projects, recommends process improvement as appropriate, reports any quality issues in service delivery and consistently commits to a focus on quality improvement and organizational excellence. Disaster Management: As an employee of Penobscot Valley Hospital, the position has an inherent role to care for our community members when in need. To this regard, the incumbent will be expected to participate in emergency/disaster preparedness planning and drills as requested. When called upon during a real life disaster/emergency event, the incumbent will be expected to participate in the Hospital's response to this event, within the scope of professional and personal ability to do so. Quality Improvement: Actively participates in the Hospital-wide Quality Improvement Program, actively supports and implements Department-specific Quality improvement initiatives and projects, recommends process improvement as appropriate, reports any quality issues in service delivery and consistently commits to a focus on quality improvement and organizational excellence. Emergency Management: As an employee of Penobscot Valley Hospital, the position has an inherent role to care for our community members when in need. To this regard, the incumbent will be expected to participate in emergency/disaster preparedness planning and drills as requested. When called upon during a real life disaster/emergency event, the incumbent will be expected to participate in the Hospital's response to this event, within the scope of professional and personal ability to do so. Requirements Associates Degree preferred. One year's experience in Patient Registration or equivalent prior healthcare/medical office experience preferred. Effective organizational skills and multi-tasking skills to manage a variety of tasks at once. Proficient in medical terminology and computer skills. Management of Aggressive Behavior (MOAB) course completion required. Can effectively demonstrate excellent verbal and written communication skills and a strong attention to detail. Professional demeanor and appearance appropriate for the job. Benefits PVH has a Section 125 Cafeteria Benefits Plan and pays a portion of the cost of our health plan, dental, basic life, and disability insurance for employees for 30+ authorized hours, and provides partial subsidy for dependent health insurance. Part-time employees are eligible to receive dental, life, and disability coverage and are eligible to participate in the health insurance plan. Other benefits include a 403(b) plan and earned time off accrual.

The ER Registration Clerk is responsible for the complete and accurate registration of all patients obtaining services at Northern Maine Medical Center. Responsible for accurately gathering and entering patient information into the Cerner system as received from the patient and/or physician office, verifying benefits for non-pre-registered patients and obtaining signatures on required forms. Responsible for ensuring an efficient, complete, and timely patient registration process that models the customer service philosophy of the organization. ESSENTIAL FUNCTIONS: 1. Patient Experience & Communication * Provide premier customer service and communication with patients, families, staff, and external contacts. * Ensure patients and families have the best hospital encounter possible. * Communicate clearly with patients regarding financial responsibilities, payment options, and referrals to financial counselors. * Maintain a professional appearance, follow dress code, and uphold NMMC's code of conduct. 2. Patient Registration & Data Accuracy * Collect, validate, and accurately enter patient demographics, insurance, and case-specific information (95%+ accuracy). * Copy/scan insurance cards, photo IDs, and required documentation. * Ensure Medicare Secondary Payer Questionnaire is completed when applicable. * Maintain confidentiality in compliance with HIPAA guidelines. 3. Insurance Verification & Authorization * Verify insurance eligibility, benefits, and pre-authorization requirements using online tools and payer contacts. * Update patient account information to ensure accurate billing. * Partner with the Financial Advocacy team on insurance issues. * Prepare pre-registrations and pre-admissions for in-patient admissions. 4. Financial & Compliance Responsibilities * Collect and log patient co-pays, generate receipts, and balance cash. * Ensure compliance with EMTALA regulations. * Scan, archive, and maintain accurate records for billing and medical review. 5. Emergency Department & Safety Support * Apply critical thinking skills in emergent and high-pressure situations to ensure timely, safe, and accurate registration processes. * Assist ER staff in maintaining environmental and patient safety standards, including crowd control and safety in the waiting area. * Maintain competencies in: MOAB (Management of Aggressive Behaviors), HEPA Mask Fitting, CPR Certification, and 1-to-1 patient care support when needed. * Act as an integral member of the ER team, able to function independently while supporting clinical staff during crises. 6. Operational Support & Team Contribution * Professionally manage incoming calls and function as switchboard after hours (7pm-7am). * Coordinate bed requests and admissions as directed. * Monitor and maintain ER waiting area, HICS supplies, and patient safety. * Keep Supervisor informed of delays, issues, or operational concerns. * Crosstrain to support coverage in all registration functions. * Adapt positively to changes in policy, insurance, and operations. * Support team-based results, quality, productivity, and attendance standards. 7. Professional Competence & Independence * Demonstrate knowledge, skills, and competencies through testing, quality review, and daily performance. * Perform duties independently with minimal supervision. * Support the team by carrying out additional duties or responsibilities that contribute to patient care and departmental success. EDUCATION, TRAINING AND EXPERIENCE: * Requires high school education with current computer technology. * To witness signatures on patient consents - must be at least 18yrs of age. * Computer skills with typing abilities. * Excellent written and verbal communications skills, as well as analytical capabilities. * Knowledgeable in office functions and processes. * Bilingual preferred but not required. WORKER TRAITS: * Ability to effectively determine priorities and plan workday without routine and constant supervision. * Knowledge of and experience in coverage practices and eligibility criteria for third-party payers, both commercial and governmental. * Capable of empathizing with the circumstances of coworkers, patients and families while maintaining an objective approach to the disposition of each account. * Persuasive verbal and written skills. * Knowledge of and experience in general hospital business practices and information flows. * Experience in working with customers in financial transactions.

Full-time Description Status: 40 hours/week Full Time Are you ready to be part of a fun, engaging, and hardworking team? Voted one of the 2025 Best Places to Work in ME, Pines Health Services is where you want to be! Pines currently has an immediate opening for a Medical Office Specialist in our Caribou Health Center located in Caribou. Qualified applicants must exhibit a commitment to our vision, mission, and goals while delivering exceptional patient care. Applicants must be competent with computers, have excellent verbal and written communication skills, be outstanding listener, be problem solver, prioritize workload, and be able to work professionally and independently. Previous experience in health care is preferred; however, we will train the right person. Pines Health Services offers competitive salaries and a comprehensive benefits package. For more information about these exciting opportunities Position Summary: Welcomes and orients patients and visitors into the practice, and ensures that demographic, financial, and insurance information is correctly obtained and updated. Provides clerical support and assistance to health center staff, including physicians and mid-level providers. Essential Functions: 1. Answers the telephone, handles all patient calls, routes to appropriate persons, or takes messages, ensuring adequate information is obtained. 2. Schedules patient appointments and keeps provider informed of schedule, notifying clinical support staff of patient's arrival. 3. Confirm patient next day appointment. 4. Greets patients and visitors, determines their needs, and directs them appropriately. 5. Checks out patients and schedules follow-up appointments and referrals, if needed, per provider instructions. 6. Identifies workers compensation visits and compiles appropriate documents. 7. Scan documents into medical record. 8. Prepares deposit slip for payments received and deposits at bank. 9. Performs billing and related billing functions. 10. Gathers patient registration information, and insurance cards ensuring such information is accurate and enters such information into the electronic medical record. 11. All insurance cards to be scanned at visit. 12. Verifies eligibility through EMR, insurance portals or over the phone with insurance companies. 13. Attaches insurance referral to all appointments when needed. 14. Collects patient co-pays. 15. Faxes, copies, or mail medical information as needed or required. 16. Performs other work-related duties as assigned. 17. Complies with local, state and federal laws and regulations. Requirements Highschool or GED preferred. Schedule: M-F 8a-5p with rotating Saturdays. Contact: For the full job description or additional information, please contact Kelly at ************** or ********************. Pines Health Services offers a competitive benefits package. You can view the complete details here: Pines Health Services Benefits. Pines Health Services is an Equal Opportunity Employer and Provider

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Patient Coordinator to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Patient Coordinator, you will provides services to patients and referring professionals by greeting customers, registering patients and scheduling/authorizing appointments. This is a full-time position working 40 hours per week. Shifts are from 8:30am-5:00pm. ESSENTIAL DUTIES AND RESPONSIBLITIES: (60%) Scheduling & Insurance Schedules patient examinations according to existing company policy Arranges transportation and hotel accommodations for patients when appropriate Communicates to team any scheduling changes in order to ensure highest patient satisfaction Pre-certifies/Authorizes all exams with patient's insurance company as required Verifies medical necessity on all exams as required Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following company guidelines Facilitates follow up contact with patients for scheduling future appointments etc. as appropriate (35%) Registration Greets and checks-in patients scheduled for Vascular services; registers demographic information and process payment plans and copays with patients Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and staff Supports Vascular team in order to ensure highest patient satisfaction Acts as liaison between team and the patients waiting for exams Maintains front office lobby area by straightening magazines, organizing coffee supplies, and assisting with general office clean up Maintains the supply of patient information sheets (5%) Performs other duties as assigned

**Become a part of our caring community and help us put health first** The Patient Services Coordinator is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management. This is an in person opportunity located in Portland, ME + Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. + Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console. + Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. + Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. + Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. + Completes requested schedules for all add-ons and applicable orders: + Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. + Schedules TIF OASIS collection visits and deletes remaining schedule. + Reschedules declined or missed (if appropriate) visits. + Processes reassigned and rescheduled visits. + Ensures supervisory visits are scheduled. + Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. + Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. + Verifies visit paper notes in scheduling console as needed. + Assists with internal transfer of patients between branch offices. + If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. + If clinical, may be required to perform patient visits and / or participate in on-call rotation. **Use your skills to make an impact** Required Experience/Skills: + Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. + Must have at least 1 year of home health experience. + Prior packet review / QI experience preferred. + Coding certification is preferred. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $40,000 - $52,300 per year **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. **About Us** About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************

WE ARE GROWING!!! We are looking for full-time Patient Care Services team members to deliver exceptional and professional patient care. These are regular, full-time positions. Interested candidates must have a strong work ethic and an attitude to succeed. If you're friendly, detail-oriented, and eager to contribute to a positive work environment, we want to hear from you! Experience in healthcare or customer service is a plus but not required - we provide comprehensive training. Office Hours: Monday: 8am - 6pm Tuesday: Thursday 8am - 5pm Friday: 8am -4:30 pm Saturday: 8am - 12 pm (one per month) Float Locations: Lewiston Freeport, and Brunswick Job Responsibilities To provide excellent customer service to all patients, vendors, and patrons of Maine Optometry. To perform various routine clerical work, provide data entry support, and provide information and assistance to patients regarding departmental policies and procedures. Job Duties Answer telephone, screen, and direct calls Greet all individuals entering the office, monitor visitor access, and maintain awareness of anyone entering the practice. Handle inquiries from patients and vendors. Receive and sort mail and other deliverables. Maintain and organize the reception/waiting area. Operate a variety of office equipment including, but not limited to: copiers, phones, computers Input and retrieve data within the computer system. Provide excellent customer service in scheduling patient appointments. Control and request as appropriate inventory relevant to the reception area. Complete the end of day tasks and other outstanding paperwork to close out the day services. Properly bill and submit services to insurance companies while keeping the patient accurately informed. Other functions Receive and organize office materials and supplies. Receive, sort, and distribute incoming and outgoing correspondence. Contribute to the overall practice needs by accomplishing duties as they arise and providing the results needed for a smooth-running practice as assigned Qualifications High school graduate or equivalent Previous medical office experience is not needed but preferred Strong customer service skills: communicator, listener & team player Basic math skills Familiarity with computers and ability to learn new software Embraces change Previous customer service experience

This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest - employees who share our vision and culture. Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care. Responsibilities Interact with patients in a positive professional manner via telephone and in person Schedule and confirm appointments Review and educate patients on treatment plans and financial responsibilities Accurately confirm insurance benefits, communicate and collect patient payment obligations. Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information Respond to and reply to requests for information Maintain strict compliance to HIPPA and patient privacy Perform other related job duties as assigned Qualifications Excellent customer service skills Clear speaking and telephone voice Positive attitude and energetic personality Comfortable in computerized environment Ability to multitask

We are seeking a detail-oriented and organized Patient Service Coordinator to join our client's healthcare team in downtown Portland, ME. This vital role involves coordinating office operations under guidance of the practice manager, maintaining provider schedules, managing complex surgical scheduling, and overseeing of special practice projects. The ideal candidate will possess at least 2+ years of prior administrative patient service experience in a busy healthcare environment, a strong understanding of medical terminology, and previous experience in either Pediatric or Primary Care settings. This is a temp-to-hire, 12-week opportunity that would transition to an official position for the right candidate. Duties Coordinate overall office operations under guidance of the practice manager Provide leadership/facilitation for quality and practice improvement Maintain/update provider schedules for both practice and hospital obligations Management of more complex scheduling duties, including surgical scheduling Perform electronic health system template management Oversee special projects and improvement initiatives

Full-time Description Status: 40 hours/week Full Time Are you ready to be part of a fun, engaging, and hardworking team? Voted one of the 2025 Best Places to Work in ME, Pines Health Services is where you want to be! Pines currently has an immediate opening for a Medical Office Specialist in our Caribou Health Center located in Caribou. Qualified applicants must exhibit a commitment to our vision, mission, and goals while delivering exceptional patient care. Applicants must be competent with computers, have excellent verbal and written communication skills, be outstanding listener, be problem solver, prioritize workload, and be able to work professionally and independently. Previous experience in health care is preferred; however, we will train the right person. Pines Health Services offers competitive salaries and a comprehensive benefits package. For more information about these exciting opportunities Position Summary: Welcomes and orients patients and visitors into the practice, and ensures that demographic, financial, and insurance information is correctly obtained and updated. Provides clerical support and assistance to health center staff, including physicians and mid-level providers. Essential Functions: 1. Answers the telephone, handles all patient calls, routes to appropriate persons, or takes messages, ensuring adequate information is obtained. 2. Schedules patient appointments and keeps provider informed of schedule, notifying clinical support staff of patient's arrival. 3. Confirm patient next day appointment. 4. Greets patients and visitors, determines their needs, and directs them appropriately. 5. Checks out patients and schedules follow-up appointments and referrals, if needed, per provider instructions. 6. Identifies workers compensation visits and compiles appropriate documents. 7. Scan documents into medical record. 8. Prepares deposit slip for payments received and deposits at bank. 9. Performs billing and related billing functions. 10. Gathers patient registration information, and insurance cards ensuring such information is accurate and enters such information into the electronic medical record. 11. All insurance cards to be scanned at visit. 12. Verifies eligibility through EMR, insurance portals or over the phone with insurance companies. 13. Attaches insurance referral to all appointments when needed. 14. Collects patient co-pays. 15. Faxes, copies, or mail medical information as needed or required. 16. Performs other work-related duties as assigned. 17. Complies with local, state and federal laws and regulations. Requirements Highschool or GED preferred. Contact: For the full job description or additional information, please contact Kelly at ************** or ********************. Pines Health Services offers a competitive benefits package. You can view the complete details here: Pines Health Services Benefits. Pines Health Services is an Equal Opportunity Employer and Provider

Become a part of our caring community and help us put health first The Patient Services Coordinator is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management. This is an in person opportunity located in Portland, ME Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console. Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. Completes requested schedules for all add-ons and applicable orders: Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. Schedules TIF OASIS collection visits and deletes remaining schedule. Reschedules declined or missed (if appropriate) visits. Processes reassigned and rescheduled visits. Ensures supervisory visits are scheduled. Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. Verifies visit paper notes in scheduling console as needed. Assists with internal transfer of patients between branch offices. If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. If clinical, may be required to perform patient visits and / or participate in on-call rotation. Use your skills to make an impact Required Experience/Skills: Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. Must have at least 1 year of home health experience. Prior packet review / QI experience preferred. Coding certification is preferred. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $40,000 - $52,300 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.