Patient service representative jobs in Medford, OR - 110 jobs

Pacific Medical Prosthetics and Orthotics, Inc. was established in 1986 and is a leading provider of custom prosthetic and orthotic care, durable medical equipment and surgical instruments in the seven western states. We provide our services directly to patients in clinical settings, including our patient care facilities, hospitals, and physician and allied health care offices. We are dedicated to the advancement of patient care through excellent service and product technology. We have an immediate full-time opportunity for a Patient Care Coordinator in our Medford prosthetic and orthotic patient care facility. This individual will be responsible for providing excellent customer service to our patients and referrals while assuming front desk administrative responsibilities. Responsibilities include: • Answering phones. • Greeting patients. • Assisting patients with paperwork. • Insurance verification/authorization. • Data entry. • Communication with other professional medical offices. • Scheduling appointments. • Shipping and receiving. • Provide other administrative duties as needed. Requirements: Must have at least 1 year of Experience as a Medical Office Receptionist Microsoft Office, Email, Outlook, Word, Excel Typing Minimum 45 wpm. Hourly Rate Pay: $16.50 to $18.00 Candidates that apply must be hard working, self-motivated, possess strong customer service and communication skills, good work ethic, and a willingness to learn. Only those with the ability to manage varying as well as scheduled tasks should apply. The final candidate will submit to a detailed background check.

Wage starts at $19.25/hour Patient Services Representatives (PSR) at Rogue Community Health are the first contact for our wonderful patients when they enter our clinic sites. They are the first smile, the first "Hello", and the first "How can I help you today?" that our patients experience. We are currently hiring for full time positions in the following clinics: Medford, Butte Falls, and White City. We have an opening for a float Patient Services Representative to work in several of our clinics, including Medford, Ashland, White City, and Eagle Point, who strives to make a difference in the lives of our patients. This position is responsible for coordinating with care teams and supporting high-quality patient care by identifying and responding to individual patients' needs while establishing, confirming, and preparing for appointments over the phone or in person Enjoy stable hours, competitive pay, and benefits. Benefits Include: * Opportunity for 4 or 5-day Work Week * Mental Health Paid Time Off - Up To 10-Hours Per Quarter * Generous PTO Accrual Annually * Medical, Dental, Vision, and Partially Paid Family Coverage * No Cost to Employee Life Insurance, AD&D, Short Term Disability, Long Term Disability * Holiday Pay (in addition to PTO) * To be considered benefit-eligible, must work 20 hours per week or more. * Rogue Rewards Benefits provides up to $750.00 (prorated by FTE and hire date) for the year 2025. ESSENTIAL RESPONSIBILITIES: 1. Provide excellent customer service and direction to people entering all Rogue Community Health sites. 2. Assist walk-in patients requesting assistance. 3. Answer telephone calls and provide appropriate assistance to patients. 4. Communicate and document information patient has shared regarding any barriers to appropriate team member. 5. Work in collaboration with the back-office team to ensure a safe and positive patient experience. 6. Register scheduled patients and ensure completion of all necessary paperwork, including verification of insurance and program eligibility for special programs. 7. Review Sliding Scale program with all patients by collecting all necessary information and verifying slide scale eligibility. 8. Verify insurance eligibility appointments according to procedure. 9. Enter patient data in Electronic Medical Record (EMR), update phone numbers, addresses, insurance information and any other information pertinent to the patient's care. 10. Calculate individual visit charges, collect payments (co-pay, budget payment, monthly payment, visit payment), and explain payment process. 11. Evaluate patient's financial status and arrange budget payment plans as appropriate. 12. Process daily receipts by receivables category and prepare the daily deposit. 13. Balance daily receivables and charges with computer generated summary of activity at the close of each clinic day. 14. Transfer all monies, tracking sheet, etc, as set in procedure for the preparation and implementation of deposit. 15. Other tasks as assigned by supervisor. 16. Answer phones and route according to need and procedures. 17. Disseminate incoming patient record releases, clinic forms used for rights notifications and data collection, etc. and route for appropriate action. Required to complete a criminal background check, and pre-employment drug screen once a conditional offer is accepted. Oregon is an employment-at-will state, and Rogue Community Health (RCH) has a 90-day probationary period for all newly hired team members. Rogue Community Health is dedicated to ensuring that every patient and RCH team member can pursue health and well-being free of barriers or disadvantages due to race, ethnicity, language, disability, gender, gender identity, sexual orientation, social class, economic status or other socially determined circumstances. We encourage individuals with diverse backgrounds to apply. We comply with the Americans with Disabilities Act (ADA). If you consider yourself disabled and desire assistance in the application process, please contact our Human Resources Department. No phone calls please Due to the number of applications received, we are not able to reply to every applicant.

Job Description For over 80 years, Protectors Insurance has been a trusted name in Southern Oregon. As an independent insurance agency, we are committed to protecting our community by providing clients with the right coverage through top-rated carriers. We build relationships on genuine service, fairness, professionalism, and integrity. Our long-tenured team reflects the stability and trust we bring to every client relationship. With a supportive, family-like culture and leadership thats accessible and engaged, this is a place where your work makes an impact and where your career can grow for the long term. Were seeking a professional and motivated Insurance Customer Service Representative to join our team. In this role, youll manage an existing book of business while generating new opportunities through exceptional client service and cross-selling. Youll enjoy a stable, professional environment where collaboration, education, and integrity drive success. Base pay: $22-$25 per hour, based on experience Bonus opportunities based on performance Paid time off (PTO) and paid holidays Health, dental, and vision insurance Retirement plan and disability coverage Tuition reimbursement and ongoing training seminars Career advancement opportunities Professional, team-oriented work environment Mon-Fri schedule with evenings and weekends off If youre ready to join a respected agency where professionalism and purpose go hand in hand, apply today! Benefits Hourly Base Salary + Bonus Opportunities Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Disability Insurance Tuition Reimbursement Mon-Fri Schedule Career Growth Opportunities Retirement Plan Evenings off Weekends off Bonus Opportunities Licensing Assistance Work-Life Balance Paid Holidays Professional Development Advancement Opportunities Mentorship Continuing Education Opportunities Ongoing Training Seminars Professional Work Environment Employee Discounts Equipment Provided Office Snacks and Coffee Paid Sick Leave Family Leave Personal Workspace Responsibilities Manage and service a personal lines book of business Write new business and build long-term client relationships Cross-sell additional insurance products and services Handle professional correspondence and client communications Maintain accurate records and documentation in the CRM system Collaborate with team members to ensure excellent client experiences Requirements Active Property and Casualty Insurance License (required) Prior experience in insurance or a related field Proficient in Microsoft Word, Excel, and CRM systems Strong organizational and time management skills Excellent communication and presentation abilities Detail-oriented, professional, and coachable

Looking for someone with at least 1 year of previous on-the-job medical office experience and skills. The patient service representative (PSR) greets patients in a friendly and courteous manner, answers telephones, schedules appointments, backs up other PSRs on the team, and performs other duties as needed. This is a full-time position, Monday through Friday, 8 am - 5 pm. $19-$21 DOE Duties: Checking in/out patients Greet patients Collect co-pays Handle multiple tasks at a fast pace Verify patient insurance and information in the computer Scan medical cards and information into EMR Some insurance verifications Phones Confirming appointments Taking detailed messages Routing calls to different departments Other clerical duties as needed. Must pass criminal background checks, drug screen, and current reference checks. Must be at least 18 to apply.

Patient Service Representative - Medical Full Time | Hourly Acute Care Clinic Build your career at La Clinica, where our inclusive culture and encouraging teams support you to be your best. Patient service representatives are champions for our patients. They welcome patients as guests to our office. They also collect information to guide their compassionate care experience. These employees connect the patient to our providers, medical assistants, and other team members. The ideal candidate loves interacting with patients and co-workers. They are organized and energetic. They have excellent communication skills and are excited about serving their community. If this is you, join us in delivering La Clinica's mission. We serve the people who need us most through exceptional, affordable, and compassionate care, inspiring all those we touch to lead full and healthy lives. Many La Clinica employees started their careers as patient service representatives with no healthcare experience. La Clinica leaders value each team member. They support healthy working relationships. Leaders deal with problems in a positive and honest way. To encourage your growth, we offer a medical assistant apprenticeship program, a dental assistant program, comprehensive benefits packages, easy access to wellness, personal and professional development workshops, and a focus on healthy work-life balance. This role will work a fulltime schedule with bi-weekly Saturday rotations (we are closed on Sundays). This role may also require occasional flexing to other locations if operational needs arise. Responsibilities include: * Provide paperwork and information, including verbal instructions on how to complete forms, to patients * Accurately collect confidential, sensitive patient information used for federal grant reporting * Enter data from completed paperwork into a computer database for charting and reporting * Accurately assign payor source to each qualifying patient visit * Assess all incoming patients toward determining eligibility for healthcare grants and services * Check-in patients for scheduled appointments * Coordinate with clinic staff to determine availability for non-scheduled care and make sure patients are seen in a timely manner * Perform cash handling responsibilities including preparing receipts and collecting money for services, and preparing daily deposit * Order and maintain inventory of forms and supplies * Create and update forms, type and prepare correspondence, and maintain front office desk manual * Follow workflows to capture activities to meet patient engagement standards as outlined in the APCM program * Conduct outreach efforts to make sure patients stay connected to OHP (Oregon Health Plan) and La Clinica services * Other duties as assigned Education and/or experience: * Bilingual/bi-literate skills in English and Spanish required * Minimum: High school diploma or GED * Six months of work in a medical office setting or one-year experience in high volume direct public contact setting * BLS healthcare provider (basic life support certification) * Excellent interpersonal communication and problem-solving skills * Skills to intervene and promote reconciliation, compromise, and positive outcomes in difficult interactions * Skilled at using electronic health records as applicable to area of work (EPIC) Preferred: * Basic knowledge of adult learning models Benefits Include the potential for the following: * Medical, dental, and vision insurance * Voluntary accident, short term disability, and critical illness insurance * 403(b) retirement savings plan with available company match * Organization-paid standard life insurance * Flexible Spending Accounts (FSA) and Health Savings Account (HSA) * Wellness programs such as cooking, Zumba, yoga, and gardening * Personal and professional development workshops Equity Statement: At La Clinica, we commit to engage everyone in a welcoming, respectful, and loving way and to maintain the dignity and value of all people above everything else. These standards align with our organization's vision of absolute excellence, open-hearted community, and well-being for all. For more information, please visit our website at: ********************************************** Applications will be reviewed by the appropriate Department for interview; those selected must be able to provide proof of legal right to work in this country. La Clinica is a drug free work environment and Equal Opportunity Employer. La Clinica complies with the Americans with Disabilities Act. If you consider yourself disabled and desire assistance in the application process, please contact the Human Resources Department.

Job DescriptionBenefits: Hiring bonus 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency has proudly served the community since 2001 and is home to a dedicated team of four professionals. I began my career in State Farm Claims, which gave me firsthand experience in helping customers through some of lifes toughest moments and ultimately inspired me to open my own agency focused on providing personalized care and reliable protection. Im a graduate of Seattle Pacific University, and outside the office, I like to keep things fun and creative. Ive performed stand-up comedy and even play in an 80s rock band! My family and I have deep roots in the community where weve been active for over five decades. I currently serve on the board for a local private school district as well as my church board. Team members here enjoy great benefits, including PTO, a 401(k), flexibility when needed, and even a hiring bonus. More than that, we foster an environment where people can grow, learn, and build lasting careers. Our office culture is upbeat, close-knit, and driven by long-term growth. Were looking for someone who isnt just seeking a job but a career a motivated, hardworking individual with leadership potential who could one day step into an agent or aspirant role. If youre ready to put in the effort, grow your skills, and have some fun along the way, this is the place for you. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Russell Brown - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Job DescriptionROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Russ Wimmer - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. BENEFITS: Simple IRA Salary plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus How to Apply: Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance, we want to hear from you! ****************** Russ Wimmer - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.

Job DescriptionBenefits: 401(k) matching Bonus based on performance Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative with Shannon Harris State Farm Insurance Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Ability to study and pass the State of Oregon Property & Casualty Insurance Exam

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Department: Member Service Center Reports To: Member Service Center Manager I Classification: Non-Exempt Rogue Credit Union is a member-owned, not-for-profit financial cooperative headquartered in the Rogue Valley located in beautiful southern Oregon. Providing services to our members in select Oregon, California and Idaho counties. We strive to make an impact in the communities we serve by living, giving, and supporting local. Our mission is to provide exceptional member experiences that build mutually beneficial relationships to create the most loyal members in the nation. Here at Rogue, we believe in having a culture of happy team members who feel supported, have the chance to grow their careers, and LOVE where they work! Role: Provides Exceptional Experiences by identifying each individual member's unique financial need, and appropriately suggesting products and services that will meet or exceed those needs. Delivers unsurpassed service that builds long-term member loyalty while effectively handling member's transactions. Essential Functions & Responsibilities: 55% Assists members via phone and email with their membership and account need; including but not limited to opening and/or closing memberships, Certificates, and Consumer Loans. 15% Review and analyze member's financial situation with the ability to provide education and solutions that meet the member needs. Consistently promotes member participation by effectively cross-selling credit union products and services. 15% Responds to members requests, questions, and concerns. Takes ownership by finding the appropriate solution with timely follow through. 5% Maintains member records, prepares files and other member documents while maintaining the highest level of confidentiality. 5% Assists with specific branch opening and closing duties. 5% Proactively performs other duties as needed or assigned. Knowledge & Skills: Experience: Three years to five years of similar or related experience. Education: A high school education or GED. Interpersonal Skills: A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary. Other Skills: Excellent communication skills - verbal, written and listening. Needs-based sales ability. Good organizational and time management skills with the ability to work under occasional pressure. Good eye for detail and quality. Strong computer and 10-key calculator skills. Ability to work as a team player and adapt to Rogue's culture. Physical Requirements: Some lifting required (up to 30 pounds), continuous sitting, occasional standing and occasional walking. Finger dexterity while using a computer. Regular talking and hearing in person and on the telephone. Continuous clarity of vision at 20 inches or less and continuous clarity of vision at 20 feet or more. Work Environment: Normal workday with occasional overtime. Will require working Saturdays and a rotating flexible schedule. Exposed to potentially hazardous conditions, i.e., robbery. Disclaimer: Rogue Credit Union is a drug free workplace and requires a drug screening test within 48 hours of employment offer. Rogue Credit Union is an Equal Opportunity Employer and makes employment decisions without regard to race, color, national origin, religion, sex, age, disability, veteran status, or any other protected class. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method, please call **************. This Job Description is not a complete statement of all duties and responsibilities comprising the position.

The Fuel Attendant & Customer Service Representative supports the day-to-day operations of the store and fueling station. This position ensures the safe and efficient operation of fuel dispensing, assists customers both inside and outside the store, and maintains a clean, safe, and welcoming environment. The role combines excellent customer service, fueling assistance, and adherence to company safety and operational standards. Responsibilities and Duties: Customer Service & Sales Greet all customers promptly and professionally, providing a welcoming and positive experience (“Welcome to H&S” / “Welcome to Chevron”) Deliver efficient, friendly, and accurate service at checkout and during fueling interactions Communicate promotions, loyalty programs, and product recommendations to customers Provide assistance with fueling, propane dispensing, and other customer needs Handle customer inquiries or concerns and escalate to management as needed Fueling Operations & Safety Safely operate fuel pumps and propane dispensers in compliance with all company, state, and federal safety regulations Verify proper fuel types and pump markings to ensure accuracy and prevent contamination Monitor fueling area for leaks, spills, or hazards; respond promptly and report any incidents to management Follow all safety protocols, including emergency fuel shutoff procedures Maintain required training and certifications related to fuel and propane handling Cash Handling & Register Operations Accurately process cash, credit, and debit transactions through the Point of Sale (POS) system Perform cash counts, safe drops, and drawer balancing per company policy Verify identification for restricted sales (alcohol, tobacco, lottery, or credit purchases) Ensure compliance with cash-handling and loss-prevention procedures Store & Fueling Area Maintenance Keep both the interior and exterior areas of the station clean and well-maintained Maintain fuel island supplies including squeegees, paper towels, and windshield cleaner Clean and restock self-serve beverage and food stations, ensuring freshness and quality Empty trash receptacles, sweep pump areas, and maintain restrooms and entryways Report maintenance issues, pump malfunctions, or safety hazards immediately Teamwork & Operational Support Collaborate with team members to achieve store goals and maintain smooth operations Assist with deliveries, stocking, and merchandise rotation Support special projects or promotions as assigned by management Follow all company policies, procedures, and operational standards Education and Work Experience High school diploma or equivalent preferred Previous experience in retail, fuel service, or customer service environment preferred Basic understanding of fuel safety and compliance procedures preferred Ability to complete propane training (as required by state/local regulation) Skill Set Strong customer service and communication skills Safety-focused mindset with attention to detail Ability to multitask and maintain organization in a fast-paced environment Dependable, self-motivated, and able to follow direction Basic computer and POS system proficiency Ability to learn and apply fueling and safety procedures Team-oriented attitude with flexibility for various duties Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Frequent standing, walking, bending, and reaching throughout the shift Ability to lift, carry, and move items up to 50 pounds Exposure to outdoor weather conditions, including heat, cold, and rain Regular exposure to fuel fumes and cleaning chemicals (PPE provided) Must be able to work flexible hours, including evenings, weekends, and holidays Must be able to communicate clearly in person and over the phone

The main requirement for Domino's Customer Service Representatives (CSRs) is to have a positive personality, a clear and highly energetic voice, and he or she must also be customer service oriented. CSRs need to speak with customers all throughout his or her shift so they must know how to deal with various customer related issues. They must also be well versed when it comes to product details, services, charges and other related important information which will be relayed to customers whenever it is needed. While performing the duties of this job, the team member may be required to work outdoors, in various temperatures, in a noisy environment, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust or toxic chemicals. This job can be physically demanding: the team member may be required to use hand repetitively, stand for prolonged periods, bend over, twist, reach above shoulder level, crouch or stoop or kneel. Some specific duties of Domino's CSRs include: Attracting potential customers by answering product and service questions and advertising/"wobble boarding" Opening and maintaining customer customer accounts by recording and updating account information Preparing and packaging food products Collecting payment and handing out orders to customers Resolving product or service issues by determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustments, following up to ensure resolution Maintaining financial accounts by processes customer adjustments Contributing to team effort by accomplishing related requests as needed Qualifications We will ensure you are trained and have a positive learning experience when you join our team. Wage for all CSRs is minimum wage, with the option for raises based on performance evaluations conducted by Regional Supervisors on a regular basis in $.25 increments to a max of $1.00 over Minimum wage before being eligible for a management position. CSRs also frequently receive tips on a daily or bi-weekly basis via an in-store tip pool. CSRs must: Be 15 years or older Be attentive to detail Be customer oriented, friendly and energetic Have cash management skills Be able to work long hours, scheduled or unscheduled, which will include nights, weekends, and as emergencies arise Be willing to learn and be comfortable performing other workstation duties within the restaurant as needed and work the above listed duties with reasonable accommodation if needed Additional Information All your information will be kept confidential according to EEO guidelines. Pay is $14.95- $15.20. hourly with additional tips and mileage compensation when applicable.

Established in 1998 in Medford, Oregon, People's Bank of Commerce was formed to provide a community business bank for the southern Oregon area. Since its inception, People's Bank has been providing its customers with superior, responsive and flexible service with a friendly approach. Through conservative solid banking fundamentals and doing right by its customers, employees and community, People's Bank has earned the esteemed reputation as one of the top community banks in Oregon. We strive to provide a better experience to our customers and a better career experience for our employees. We recognize that our employees are the messenger of our vision and values and are key to our success. We offer a competitive benefits package including salary commensurate with experience, 401k, 401k employer contributions, as well as health, dental, vision and life insurance coverage. Perform a variety of customer service activities for new and existing customers. Contribute to the efficient and effective operations of the Branch while upholding the bank's core values, core competencies and service standards. Provide exceptional customer service and support to expand and retain customer relationships and promote all bank products by cross selling financial services to customers. Reports to: Branch Service Officer Supervises: None Requirements Customer Service Representative (CSR) * Promptly greets customers in person or by telephone in a friendly and professional manner. * Process all monetary transactions for customers, (i.e., deposits, withdrawals, loan payments, check cashing, misc.) within standards for accuracy of no more than 6 occurrences per month (each out of balance condition or proof error is considered 1 occurrence). * Maintain proper security of cash drawer, assigned keys and all negotiable items and work areas are clean at the end of the business day. Complete balancing teller cash drawer within a 15-minute time period. * Sell cashier's checks, money orders, traveler's checks, government bonds; redemption of government bonds; accept loan payments; wire transfer requests; process mail. * Adhere to Tel-4 limits plus bank policy and procedures to assure accurate cash handling in the service to our customers and minimize time and effort to locate outages. * Maintain balancing standard of no more than a maximum of $400.00 in annual rolling cash outages. * Ability to exercise independent judgment while working with established check cashing guidelines. * Provide products and services education, assistance, research, support, and problem resolution in a timely manner to customers and employees. * Understands and adheres to the compliance of all federal and state laws and regulations and bank policies, procedures, and standards in your area of responsibility. * Adhere to the Bank's CIP, BSA and related security procedures to ensure bank compliance in your area of responsibility. Accurately completes CTR and monetary instrument reporting when necessary and in a timely manner. * Uses active listening skills to determine customer needs to sell and cross-sell bank services in the branch and local community. * Consistently make productive use of time to complete all primary daily duties as assigned; asks for additional assignments to assist others. * Develops a rapport with customer while completing their transactions or assisting their needs. * Actively participates in making customer referrals to new accounts and loans. * Consistently arrive to work and return from breaks at scheduled time. * Attend meetings as requested. * Perform special projects or other duties as assigned. SKILLS AND ABILITIES REQUIRED: * Familiarity with Deposit Products and Bank services. * Satisfactory communication (written and oral) and organizational skills. * Satisfactory interpersonal skills and ability to develop rapport with people. * Ability to work within and foster a team environment. * Ability to look and project a professional image. EDUCATION, TRAINING, AND EXPERIENCE: * Computer knowledge and familiarity with Microsoft Word, Excel, Outlook, and experience using ten-key by touch. * Successful completion of a high school diploma or GED. * Minimum of 1 year experience with cash handling with a good balancing record (previous bank experience preferred). The above statements are intended to describe the general nature and level or work to be performed. They are not intended to be an all-inclusive listing of all responsibilities, duties and skills required for this position. These job requirements are subject to change to reasonably accommodate qualified disabled individuals. Those selected must be able to provide proof of legal right to work in this country. Hiring will be subject to criminal history background check, credit check, drug screen and references. People's Bank of Commerce is an Equal Opportunity Employer of minorities, women, protected veterans, and individuals with disabilities. If you are an individual with a disability and require reasonable accommodation to complete all or part of the application process, please call ************ or email *******************.

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. BILH Primary Care is where you can truly make a difference. Performing as a frontline representative of BILH Primary Care you will exercise the highest standards of customer service in all interactions with patients and staff. This dynamic clerical position represents the first impression of the office and has great influence over the ultimate care of our patients while setting the tone for a positive patient experience. Performing a wide variety of tasks such as phone interactions, registration, scheduling, co-pay collection and billing, and appointment confirmation calls are key responsibilities. This role is critical to the healthcare experience of our patients as you will ensure that patients are able to receive the right care at the right time. Job Description: Requirements: Education - High School Degree or GED Experience: A minimum of 1 year of experience in a high-volume customer service-related position. Skills and Knowledge: Strong customer service skills, strong PC skills, effective written and verbal communication skills, ability to multitask. Pay Range: $20.00 - $26.92 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled

Job Description Dispatcher Rogue Valley Heating, Cooling, & Electrical Rogue Valley Heating, Cooling, and Electric is looking for a Customer Service Representative to join our team. We want the best of the best to join our team! We offer competitive pay with great benefits and perks for our hard-working team members. At Rogue Valley Heating, Cooling, & Electrical, we understand the importance of family and providing work/life balance in a positive, upbeat, and supportive, diverse culture, environment. We are stewards for our brand to serve our communities with the best relationships and service. Our company is owned and managed by people who have been in the industry for many years, so we understand the position, the expectations, the challenges, the responsibilities... and we are here to support and work with you every step of the way! Summary: We are currently seeking a detail-oriented, customer-focused Dispatcher to join our team. The individual in this role will be responsible for managing all inbound calls and optimizing operations to increase profitability. You will serve as the primary point of contact for our customers, and ensure their needs are met promptly. Additionally, you will play a crucial role in assisting our staff and our skilled technicians by providing on-site support. Candidates should possess excellent analytical and communication skills, as well as a keen interest in learning about the HVAC industry. Compensation: $15 - $25 per hour, DOE Schedule: Monday - Friday, overtime as needed in peak seasons. Work Location: Grants Pass, OR. This is an onsite, in-person position. Benefits: Company paid Medical Company paid Dental Company paid Vision Company paid Emergent Medical Transport program Life Insurance 401k with company match Paid PTO Bonus programs, for eligible positions Company vehicle and gas card, for eligible positions Responsibilities, include but not limited to: Provide exceptional customer service to clients, addressing inquiries and resolving issues in a timely and professional manner. Maintain inbound and outbound calls and update customer database as necessary. Reply to online communications, emails answering service, website chats and text messages. Keep detailed records of service calls, technician routes, and customer feedback, using this data to identify areas for improvement. Work in cooperation with staff to provide back up support for responding to customer inquiries about schedules, lead times, equipment service, invoicing, and preventative maintenance service inquiries. Oversee scheduling, look to optimize opportunities and assist tech efficiency in the field. Review all Service invoices and time sheets daily to ensure quality service and appropriate procedures. Regular check-ins with Office/Service Manager for collaborative workflow and productivity. Perform administrative duties as assigned. Provide support to the Call Center team. Qualifications: Must have 2+ years of relevant demand service experience in the communications industry. Prior call center and/or HVAC industry experience is preferred. Proficiency navigating computer programs. On-the-job training and/or continuing education provided. Advancement opportunities. Have verifiable work history and references. Able to communicate professionally, clearly, and concisely with other team members, management, and customers in person, by phone and email. Must be highly motivated, detailed oriented, able to multi-task, be highly skilled in problem solving and accurate resolutions, have a keen sense of urgency, be flexible, and demonstrate the ability to follow through on tasks timely and effectively. Have a great attitude that blends well with a fast-paced, goal-driven environment. Must provide an exceptional customer experience. Must be punctual with a clean presentation of them self and be prepared to work every day to provide reliable support for your team with excellent timeliness and attendance. Our company grows every year, which means we're looking for and building future crew leaders and managers! Let us work with you to put you on a career path. “We like what we do, and you will too!” We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Pre-employment screening includes background check, MVR report (for certain positions), and drug screening, excluding THC, (THC permitted for recreational use only, workplace drug policy applies during shift and on company premises.). This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time. The Dutch Bros Mission is to love people, make a difference in the community and provide extraordinary experiences to all.Broistas are the foundation of our culture, upholding our fundamental philosophy of love all, serve all. You are * A Team Player.You are enthusiastic about the success of others just as you are about yourself. * Authentic.You are your unique self. * Adaptable.You feel comfortable adjusting to changing circumstances and encourage your teammates to do the same. We learn and grow, together! * People-first.You radiate kindness and positivity in every interaction you have with others. You will * Engage. You get to meet new people, every day! Greet and thank each customer with a smile and provide them with their moment of special. * Ask and Educate. Each customer has different needs and it's up to you to help them out. This is a chance to help customers learn our menu, different products, and current specials. * Embody. Culture at Dutch Bros means everything. We may be a beverage company, but ultimately, we are in the relationship business. * Be Consistent. Our core values are speed, quality, and service. It's important that the customer gets exactly what they ordered. * Be Positive. Make all your friends feel there is something in them. Look at the sunny side of everything, and make your optimism come true. * Be Reliable. Show up to work on time and ready to go! Communicate availability needs and follow proper call out procedures. * Help out. Stuff may come up, be prepared to support as needed. We will * Empower you. We will empower you to be generous through the window. * Give you opportunities to give back. Every employee receives 8 hours of paid volunteer time to spend time in their community. * Support your physical and mental health. We care about our employees' wellbeing. Through our Employee Assistance Program and Employee Resource Groups, we've got you covered. * Care about your development. Our Education Benefit Program will provide you with up to $5,250 per year towards your professional development after you've worked with us for one year. * Celebrate. We'll provide you with Dutch Bros swag and ensure you stay hydrated with free drinks. * Equip you with the tools to be successful. As you onboard, our training program will set you up to win. * Contribute to your 401(k). Free money? We'll match up to 4% of your contribution as soon as you are eligible! * Add you to the tips pool. Our customers are extremely generous! This position is eligible to participate in a tip pool only after completing and passing Broista training. The facts * Know your resources.It's important that you adhere to all company policies and procedures as laid out in the Mafia ManifestoandEmployee Handbook. * Be on time.Ensure you have reliable transportation and can be on time for scheduled shifts and mandatory meetings. * Food Handler Permit or Certification.As a prerequisite to employment, you'll need to obtain and maintain this as required by state or local regulations. * Complete, pass, and maintain trainings.We promised to set you up for success. Trainings, certifications, and knowledge tests will ensure you can meet Dutch Bros standards and policies. Federal, state, and local regulations will be included. * Math.Don't worry, it's just cash! You might be required to do mental math at times. * Communication.Written, oral, and verbal English proficiency is required. Other language fluency is highly valued. Talking, expressing, or exchanging ideas by means of verbal communication happens regularly. You may be expected to view things from near and/or far distances. * What to expect.You might stand, walk or be in movement during your working hours, which can be up to 10 hours in a shift, so take those breaks to recharge! There may be possible stooping, kneeling, or crawling. You may need to push, pull, lift, or carry up to 65 lbs, talk about a workout. At times, you may be exposed to some pretty chilly or hot weather, but we have Dutch gear to help! Occasional ascending or descending on ladders or ramps is a possibility. Working at Dutch Bros includes frequent, continual, intermittent flexing, or rotation of the wrist(s) and spine. Compensation: Up to $18.00 per hour Number includes an average tip of $6.00 per hour. What we strive for: a fun environment, great co-workers, and a chance to make a difference in your community. What we don't guarantee: tip averages. Actual tips may vary based on a variety of factors including location, position, hours, and quality of service. Average hourly tips are based on 2024 reporting. If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!

Southern Oregon Veterinary Specialty Center (SOVSC), located in Central Point, Oregon, is the premier 24/7 Specialty + Emergency veterinary hospital serving a 250-mile radius. Our team includes board-certified specialists in Surgery, Emergency and Critical Care, Internal Medicine, and more. With advanced capabilities like blood transfusions, chemotherapy, and complex surgical procedures, we offer comprehensive, compassionate care to pets and their families. Our mission is to support the special bond between pets and their humans by providing expert care and guidance during every step of their journey with us. We are seeking individuals with strong communication skills, critical thinking abilities, and a genuine passion for helping others to join our Client Services team. If you thrive in a fast-paced environment and enjoy making a difference, we want to hear from you! Job Summary: The Client Services Representative (CSR) is the first point of contact for clients and plays a critical role in ensuring a seamless and welcoming experience at Southern Oregon Veterinary Specialty Center (SOVSC). This position is responsible for managing client check-ins, processing payments, and facilitating effective communication between clients, veterinarians, and hospital staff. CSRs provide essential administrative support while maintaining an organized and professional front office environment. As a key member of our Client Services team, the Client Services Representative proactively anticipates client needs, provides accurate information, and ensures hospital operations run efficiently. This role requires strong communication skills, attention to detail, and a commitment to excellent customer service. Key Responsibilities: As a Client Services Representative, you will act as a vital connection between clients and our veterinary team, ensuring seamless communication and support. Key duties include: Checking in all appointments and ER arrivals with accuracy and efficiency. Ensuring all client and patient information is correctly entered and up to date. Communicating effectively with veterinary technicians, doctors, and fellow team members to facilitate smooth hospital workflow. Presenting treatment plans with confidence and assisting in financial discussions. Monitoring client wait times and providing timely updates regarding pet status. Explaining the triage process to clients and managing expectations for emergency visits. Accurately quoting exam fees and payment options based on hospital policies. Handling medical records requests, including faxing and emailing referral records. Providing accurate directions to the hospital for clients traveling from different areas. Identifying potential contagious cases and implementing appropriate protocols to minimize exposure. Processing euthanasia requests with professionalism and compassion. Preparing and processing all client paperwork for scheduled and emergency cases. Ensuring accurate processing of financial transactions, including deposits, payments, and refunds. Utilizing SmartFlow & EzyVet software to manage records, scheduling, and invoicing. Scanning, renaming, and attaching client documents into SmartFlow & EzyVet. Assisting clients with CareCredit applications and payment processing. Calling in prescriptions as directed by a veterinarian and ensuring proper documentation. Filing and organizing signed client and financial documents. Following up with clients regarding pet ashes and coordinating pick-up. Using the intercom system to transfer calls and direct inquiries appropriately. Handling incoming records, lab work, and radiographs for upcoming appointments and following up as needed. Ensuring radiographs are sent to the radiologist for review as required. Adhering to hospital policies as outlined in the Employee Handbook. Additional Responsibilities These responsibilities are performed as needed or directed: Preparing and sending sympathy cards to grieving pet owners. Maintaining a clean and organized front office, Client Services area, and exam rooms. Stocking and cleaning the coffee bar for client use. Ensuring Client Services area walls, floors, chairs, and rugs remain clean and clutter-free. Disinfecting and restocking exam rooms according to hospital protocols. Maintaining hospital bathrooms in a clean and stocked condition. Ensuring front-office printers are stocked and functioning. Following proper cleaning protocols for areas exposed to contagious animals. Keeping the hospital scale and mat clean and functional. Ensuring each exam room contains a sanitized thermometer. Following daily, swing, and weekly cleaning checklists. Monitoring office supply levels and notifying the appropriate personnel when restocking is needed. Other duties as assigned. The Ideal Candidate: We are looking for someone who: Excels in interpersonal communication and thrives in a team-oriented environment. Is empathetic and capable of handling sensitive situations with professionalism. Demonstrates the ability to multi-task in a busy, fast-paced setting. Has at least one year of customer service experience; veterinary office experience is a plus but not required. Is adaptable, open to learning, and eager to contribute. Can work weekends and holidays (with generous differentials and holiday pay). Takes full ownership of all job responsibilities, including administrative functions, skill requirements, and working conditions. Willing to Train: At SOVSC, we value potential and are willing to train the right candidate who demonstrates enthusiasm, a strong work ethic, and a willingness to learn. If you are missing some of the listed skills or qualifications but are eager to grow in this role, we encourage you to apply. We are committed to providing the training and support needed to help you succeed in this position. Skills and Qualifications: Proficiency in veterinary software systems such as EzyVet and SmartFlow for managing scheduling, documentation, and invoicing is preferred but not required. Strong customer service skills, including greeting clients, assisting with medical services, and answering calls with care and empathy. Ability to communicate effectively with clients, veterinarians, and technicians, knowing when to escalate issues or involve other team members. The ability to maintain a clean and organized work environment by following cleaning protocols. Education & Experience Minimum of one year of customer service experience required (veterinary or medical office experience preferred). Experience with financial transactions, cash handling, or payment processing is beneficial. A high school diploma or equivalent is required. Additional training or certification in customer service or veterinary assistance is a plus. Benefits: Uniform Reimbursement Generous Shift Differentials for weekends and overnight shifts (up to $5.00/hour additional pay) Paid Time Off (PTO) and Sick Leave Accrual Significant Employee Pet Discount (up to 75% off services + free vaccines) 100% Tuition Reimbursement for Penn Foster Veterinary Technology program after one year of service 401(k) with Employer Match Comprehensive Medical, Dental, and Vision Insurance Disability and Life Insurance Ancillary Benefits and More! Working and Physical Conditions Working conditions are normal for a veterinary hospital. The noise level is moderate to high and includes business machines, medical equipment and patient barking/howling. Work involves frequent lifting of patients and inventory up to 40 pounds. Work involves frequent squatting, bending, pushing and pulling. Equipment operations may require the use of personal protective equipment (PPE) to include but not limited to nitrile gloves. Join Our Team: This position is open to both internal and external applicants. ALL APPLICANTS MUST BE 18 OR OLDER TO QUALIFY Southern Oregon Veterinary Specialty Center is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We comply with all federal, state, and local laws prohibiting discrimination and harassment. Applicants with disabilities may request reasonable accommodation during the application process as needed. Please contact our Human Resources representative for assistance. Your application will remain active for 90 days. If you are not selected within this time frame and wish to remain under consideration, you must submit a new application. Thank you for considering a career with Southern Oregon Veterinary Specialty Center. We look forward to welcoming you to our compassionate and dedicated team!

The Patient Authorization and Referral Representative (PARR) is responsible for the implementation of policies and procedures relating to aspects of the Referral Operations department in Providence Medical Group (primary care and specialty clinics) and performs duties supporting the core functional areas of specialist referral processing, diagnostic authorizations, prior authorization, denials/appeals, and training. The work focuses on department support of activities such as: production, service level agreements, strategic outcomes, standards and objectives, and performance improvement activities relevant to Referrals Operations. The PARR assures an integrated approach to the program is fulfilled, resulting in timely scheduling of requested services, communication across the continuum of care for requested outpatient services, improvement in the provision of care and services, and improved satisfaction for our patients, providers, staff, and external contacts. The PARR functions in a team environment, providing requested services in a centralized setting on behalf of the medical group clinics. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: H.S. Diploma or GED 2 years Experience in Health Care Industry or related field. Physician Office Revenue Cycle Physician or Hospital Billing Health Insurance Outpatient ambulatory Clinical Quality 2 years Experience in a referral management functional area such as prior authorization, referrals, appeals, business office or insurance health plans. Preferred Qualifications: Bachelor's Degree Or The position requires a minimum of 2 years experience in an healthcare system. Experience in Professional Billing Revenue Cycle Management is preferred. Epic software experience. Experience in database management and spreadsheets. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

Job DescriptionBenefits: Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Nicole Whitcomb - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.