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Patient service representative jobs in Memphis, TN - 259 jobs

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Patient Service Representative
Patient Care Coordinator
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Prior Authorization Specialist
Patient Advocate
Patient Access Representative
  • Prior Authorization Specialist

    Methodist Le Bonheur Healthcare 4.2company rating

    Patient service representative job in Memphis, TN

    If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we've served the health care needs of the people of Memphis and the Mid-South. Responsible for precertification of eligible prescriptions. Ensures complete documentation is obtained that meets insurer guidelines for medical necessity and payment for services. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence. A Brief Overview Responsible for precertification of eligible prescriptions. Ensures complete documentation is obtained that meets insurer guidelines for medical necessity and payment for services. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. What you will do Responsible for precertification of eligible prescription medications for inpatient and outpatient services based on medical plan documents and medical necessity. Ensures medical documentation is sufficient to meet insurer guidelines for medical necessity documentation and procedure payment. Reviews clinical information submitted by medical providers to evaluate the necessity, appropriateness and efficiency of the use of prescription medications. Assists with patient assistance and grant coordination for Patients for outpatient pharmacies from designated areas. Proactively analyzes information submitted by providers to make timely medical necessity review determinations based on appropriate criteria and standards guidelines. Verifies physician orders are accurate. Determines CPT, HCPCS and ICD-10 codes for proper Prior Authorization. Contacts insurance companies and third party administrators to gather information and organize work-flow based on the requested procedure. Collects, reads and interprets medical documentation to determine if the appropriate clinical information has been provided for insurance reimbursement and proper charge capture. Serves as primary contact with physicians/physician offices to collect clinical documentation consistent with insurer reimbursement guidelines. Establishes and maintains rapport with providers as well as ongoing education of providers concerning protocols for pre-certification. Communicates information and acts as a resource to Patient Access, Case Management, and others in regard to contract guidelines and pre-certification requirements. Performs research regarding denials or problematic accounts as necessary. Works to identify trends and root cause of issues and recommend resolutions for future processes. Education/Formal Training Requirements High School Diploma or Equivalent Work Experience Requirements 3-5 years Pharmacy (clinical, hospital, outpatient, or specialty) Licenses and Certifications Requirements See Additional Job Description. Knowledge, Skills and Abilities Basic understanding of prescription processing flow. Expertise in utiliizing EMRs to document clinical critieria required for third party approval. Knowledgeable of medical terminology, drug nomenclature, symbols and abbreviations associated with pharmacy practice. Strong attention to detail and critical thinking skills. Ability to speak and communicate effectively with patients, associates, and other health professionals. Ability to diagnose a situation and make recommendations on how to resolve problems. Experience with a computerized healthcare information system required. Familiarity with fundamental Microsoft Word software. Excellent verbal and written communication skills. Supervision Provided by this Position There are no lead or supervisory responsibilities assigned to this position. Physical Demands The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion. Must have good balance and coordination. The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently. The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading. The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative. Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity. Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.
    $24k-28k yearly est. Auto-Apply 2d ago
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  • Customer Service Representative

    Edelbrock Group 3.9company rating

    Patient service representative job in Southaven, MS

    A Customer Service Representative role is to be the first point of contact for our customers, providing exceptional service and support to address their inquiries, resolve issues, and ensure overall satisfaction. Responsibilities: Communicate with customers via phone and email. Investigate and resolve customer issues, escalating complex cases to appropriate team members when necessary. Build and maintain strong relationships with customers to foster loyalty and retention. Identify opportunities for process improvements and contribute to ongoing initiatives to enhance the customer service experience. Work with sales department/tech department to provide information to customers. Provide product ETA's, and pricing. Work with internal departments to facilitate customer's needs. Data entry in various platforms. Qualifications: At least 1 - 3 years of work experience in customer service. High school diploma or equivalent. Excellent phone etiquette and verbal, written, and interpersonal skills. Ability to multi-task, organize, and prioritize work. Strong problem-solving abilities and attention to detail. Proficient in Excel, Word, Oracle, and Adobe.
    $26k-31k yearly est. 2d ago
  • Patient Financial Advocate

    Firstsource 4.0company rating

    Patient service representative job in Memphis, TN

    Part Time, Entry Level - GREAT way to get hands on experience! Plenty of opportunities for growth within! Hours: Sa & Su 9:15am - 7:45pm and healthcare setting, up to date immunizations are required. We are a leading provider of transformational outsourcing solutions and services spanning the customer lifecycle across the Healthcare industry. At Firstsource Solutions USA, LLC, our employees are there for the moments that matter for customers as they navigate some of the biggest, most challenging, nerve-racking, and rewarding decisions of their lives. Dealing with healthcare challenges is hard enough but the added burden of not knowing how much that care will cost or having a means to pay for it often creates additional stress and anxiety. It's times like these when our teams are there to help guide these patients and their families through the complex eligibility and payment process. At Firstsource Solutions USA, LLC., we take the burden away from the patient and their family allowing them to focus on their health when they need to most. Afterwards, we work with patients to identify insurance eligibility, help them navigate their financial responsibilities and introduce ways to achieve financial well-being through payment arrangement options. Our Firstsource Solutions USA, LLC teams are with patients all the way, providing support and assistance all the while seeing first-hand the positive impact of their work through the emotions of relief and joy of the patients. Join our team and make a difference! The Patient Financial Advocate is responsible to screen patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress. Essential Duties and Responsibilities: Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day. Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs. Initiate the application process bedside when possible. Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance. Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress. Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient. Records all patient information on the designated in-house screening sheet. Document the results of the screening in the onsite tracking tool and hospital computer system. Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay. Reviews system for available information for each outpatient account identified as self-pay. Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face. Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool. Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs. Other Duties as assigned or required by client contract Additional Duties and Responsibilities: Maintain a positive working relationship with the hospital staff of all levels and departments. Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.) Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.). Keep an accurate log of accounts referred each day. Meet specified goals and objectives as assigned by management on a regular basis. Maintain confidentiality of account information at all times. Maintain a neat and orderly workstation. Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct. Maintain awareness of and actively participate in the Corporate Compliance Program. Educational/Vocational/Previous Experience Recommendations: High School Diploma or equivalent required. 1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred. Previous customer service experience preferred. Must have basic computer skills. Working Conditions: Must be able to walk, sit, and stand for extended periods of time. Dress code and other policies may be different at each healthcare facility. Working on holidays or odd hours may be required at times. Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off. We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.
    $30k-37k yearly est. 5d ago
  • PATIENT SERVICE REPRESENTATIVE

    Christ Community Health Services Inc. 4.3company rating

    Patient service representative job in Memphis, TN

    The Patient Service Representatives are the “voice” of the health centers and often give customers their first impression of CCHS. This position fields incoming calls and questions, referring callers to appropriate sources, transferring callers efficiently, and taking detailed and accurate messages for staff members. KEY RESPONSIBILITIES Answers and routes all incoming telephone calls, ensuring callers are directed to appropriate location properly and quickly; uses overhead paging system effectively, when needed. Schedules appointments via computer scheduling system, taking into account doctors' weekly schedules, including on-call schedules. Takes detailed phone messages for administrators, physicians, nurses, and other staff members, including date, time, and operator's initials; emails messages to nurses from physician offices. Schedules appointments and makes reminder calls for patient appointments and recall services within the health centers and dental centers. Answers questions from patients, when possible, or refers questions to appropriate alternative source. Performs other duties as required. POSITION REQUIREMENTS Education : High school diploma or equivalent. Experience : Six to 12 months experience in customer service; demonstrated positive speaking skills; working knowledge of computers and telephone etiquette. Licenses or Certifications : Must be Bilingual (Spanish) Mental Requirements Level 1 - Requires some concentration and normal attention. Generally, once the job is learned, the tasks can be performed more or less automatically. Level 2 - Requires high periods of concentration intermittently and normal attention. Generally, even once the job is learned, tasks will require normal attention to deal with recurring variables. X Level 3 - Requires a high level of concentration and high level of attention intermittently. Generally, the approach to tasks may be consistent, but the number of steps required and/or the number of variables involved creates the possibility of errors unless the incumbent pays close attention. Physical Requirements Activity Approximate % of Time Comments Sitting 80% Standing 10% Walking 10% 100% Approximate percentage of time spent lifting, pulling and/or pushing: N/A Maximum number of pounds required (with or without assistance): N/A Types of objects the incumbent is required to lift/pull/push. N/A Machines and Equipment Used: Machines, Equipment, Tools Approximate % of Time Degree of Hand:Eye Coordination Required Computer 100% High Fax machine 10% Normal Telephone 100% High Approximate percentage of time incumbent spends in “on-the-job” travel , excluding commuting to regular work location: 0% Working Conditions Typical office environment.
    $30k-34k yearly est. Auto-Apply 35d ago
  • Center Nurse/Patient Care Coordinator

    Cynergy Rehab Group/Arkids Pediatric Day Centers

    Patient service representative job in Osceola, AR

    Job Description The Patient Care Coordinator will oversee all aspects of coordinating enrollment and acquiring approval for treatment. The PCC will monitor all aspects of new patient care and all required documentation. The PCC will also drive enrollment and attendance through marketing efforts and securing new referral sources. The Center Nurse is a licensed professional nurse certified with the Arkansas State Board of Nursing. The nurse will collaborate with the Center Director, primary care physicians, therapists and other personnel regarding medical needs of patients. Summary of essential job function Follow Arkids Pediatric Day Centers' Employee Handbook, Management Policies and Procedures Manual, and Medical Policies & Procedures Manual Ensure all policies and procedures are implemented by all staff members, maintaining compliance at all times with all regulations determined by regulatory agencies Maintain standards set forth by Arkansas Minimum Licensing, Division of Provider Services and Quality Assurance (DPSQA), Medicaid, Arkansas Department of Health, EQHealth (or other gatekeeper to Medicaid), and all other regulatory agencies Update their sections of the Administrative Meeting Agenda and submits it to the Center Director the day before the scheduled meeting (unless otherwise specified) Maintain open communication with parents/guardians, families, visitors, all Arkids Pediatric Day Centers' personnel, and outside contacts Attend and actively participate in job-related functions Represents the program to parents/guardians, visitors, and the public in a positive way May assist with training new employees Will assist with covering lunch breaks (e.g. classroom staff) or fill in for the Administrative Assistant May assist with CPR training for all staff, if certified as an instructor May assist with loading/unloading vans Assist with light housekeeping duties Other duties as assigned Patient Care Coordinator Promote Center growth with the overall goal being enrolled to the capacity of the Center Follow up on inquiries for potential patients and submitting the initial referral to the Primary Care Physician (PCP) within 24 hours of receipt Schedule evaluations for potential patients and receive completed evaluations and treatment plans from therapists Submit DMS-640 to patient's PCP within 24 hours after evaluations are completed Ensure copies of the evaluations and treatment plans are forwarded to the parents/guardians and referring Primary Care Physician Schedule initial developmental screening process with Optum (or other approved vendor) Complete the intake process for enrollment into the Center, including reviewing the Parent/Guardian Handbook with the parent/guardian and completing all required enrollment paperwork Maintain the Enrollment Tracker on all patients in the enrollment process and submit the tracker to Center Director, and other designated staff, by the end of the day every Friday Maintain potential patient charts from inquiry to enrollment Search by the patients' names before creating a new profile, they may already be in the system Ensure all profile information is accurate and up-to-date on all new patients Update Patient Frequency for therapy immediately when the new prescription to treat is received Close out customers when switching from contingency to EIDT Check inbox daily (for example: looking for evaluation notification to update DMS-640) Promote daily attendance: the overall daily goal is to be at building capacity but at minimum an average of 85% of patients enrolled in attendance Assist the Administrative Assistant with monitoring daily attendance and investigate patient absences Ensure that all measures are exhausted when following up on attendance (ex. phone calls, home visits, letters, contact with the Primary Care Physician) Report on patients with excessive absences, along with follow-up efforts, during the weekly Administrative Meetings Make home visits (with other staff) as needed for various problems such as patient absences, assessment for environmental risk, to obtain required documentation, signatures, etc. Maintain an adequate list of community resources and ensure patients and families stay informed of their options Assist families with social service forms/paperwork, such as Medicaid, TEFRA, or SSI applications Initiate weekly marketing visits and report on outcomes during the weekly Administrative Meeting Initiate and maintain relationships with various businesses, professional, social, charitable, public, and private organizations, and doctors' offices to promote Arkids' services to the community Comfortable speaking with physicians, potential referral sources, and other community members Keep in contact with DCFS, as necessary, to monitor on-going services to patients and families at risk May assist the Center Director with social media content Maintain organized and updated lists of scheduled and PRN medications for each patient receiving medications at the Center Obtain prescribing information from the parent/guardian, physician, or pharmacy Complete daily documentation of medications, including dosage, frequency, and route of medications given on the appropriate form Include a printout of all possible side effects for all medications Monitor patients for drug reactions, documenting appropriately Report any adverse reactions to a medication or medication error in administration to the Center Director, Program Administrator, parent/guardian, and primary care physician (PCP) Notify parents/guardians when medications need to be refilled Ensure all medication, both prescription & over the counter, is double locked in the Center Nurse's office when unsupervised Examine patients in need of medical attention and respond accordingly, making sound decisions based on facts and experience If necessary, contact the primary care physician for recommendations Document illness or injury requiring medical attention and follow-up with parent/guardian, and PCP if needed, and document follow-up action taken Obtain discharge information for patients who have been absent from the Center due to hospitalization, prior to the child returning to the Center, to ensure proper care is given Complete a comprehensive nursing intake and gather medical information on all new patients enrolling in the Center, including a signed parent/guardian permission form for any over the counter (OTC) medications Complete a comprehensive nursing evaluation, including the prescribed number of nursing units needed per day and the PCP signature, whenever billable nursing services are needed (e.g. tube feedings) Develop a medication management plan for all patients with prescribed medication that may be administered at the Center Return any unused or out-of-date medications to the parents/guardians. If medication is not picked up by the parent/guardian, it will be disposed of according to recommendations of the US Food & Drug Administration. Two staff members should accompany the medication to any local drop offs & documentation of disposed medications will be kept at the Center. Review patient immunization records prior to enrollment & track immunization records on an internal spreadsheet, highlights due dates, noting those potentially out of compliance. Document communication with parents/guardians on the nursing notes and on the Parent/Guardian Communication Form in the front of the immunization section in the patient chart a minimum of weekly. Email the Immunization Tracker to the Center Director a minimum of monthly to review. Maintain documentation of Incident/Accident Reports: Immediately communicate with Center Director, or designee, via email or face-to-face when incidents occur and notification to parents/guardians occur. Communication of all incidents will, at a minimum, be reported to the Center Director, or designee, by the end of the day. Turn in all Incident Reports to the Center Director by the end of the day of the Incident for review. Review will be evidenced by initials and date of review. Maintain patient emergency information and employee emergency information, updating a minimum of annually Maintain the Safety Data Sheet binder: update whenever new products are introduced into the Center, but at a minimum of quarterly Familiar with the following nursing duties: feeding tube (feeding, care and maintenance), catheters, breathing treatments, monitoring vital statistics (including diabetes sugar checks, insulin, blood draws, pulse ox), tracheostomy (suctioning and care), assisting ventilator-dependent patients Request any orders from the patients' primary care physician, or specialist, as needed by the Center Advocate for referrals to outside specialists and other health personnel as needed Maintain an updated list of allergies for each patient at the Center, updating every time a new patient starts with allergies, but a minimum of monthly, indicating a revision date at the bottom of the form Complete monthly fire and tornado drills and quarterly earthquake, bomb threat and crisis prevention drills, documenting on the appropriate form Assist with New Employee Orientation Review all medical records received and distribute to appropriate personnel, interpreting clinical data to identify patient risks (actual and potential) Complete nursing supply order by the 3rd week of the month when medical equipment/supplies need to be ordered and stock when delivered Maintain oxygen tank Complete monthly Center inspections Assist with weekly Center inspections Maintain first aid kits in all locations of the Center and checks them monthly, initially the tag Maintain daily temperature checks on the refrigerator containing medications Work with the audiologist to complete and track required hearing screenings Ensure medical documentation is completed and in compliance with regulatory agencies and standards as established by the Center Ensure the nursing notes are charted on all tasks, follow-ups, conversations with parents/guardians, etc. Maintain confidentiality of patients and staff at all times Communicate with the Center Director on all nursing/medical needs Communicate with appropriate staff when children are being sent home and/or cannot return due to minimum licensing standards Promote continuity, consistency, and expediency of care to patients and families Serve as a resource for Center Staff in areas of primary health care, infection control, disease processes and emergency procedures Perform staff in-services, as needed, when recommended by the Center Director, on topics related to nursing/health/safety Complete all nursing notes and billing by the end of the shift on the day the event/incident/service occurred Assist with covering classroom staff lunch breaks or fill in for the Administrative Assistant May assist with CPR training for all staff, if certified as an instructor May assist with loading/unloading vans Assist with light housekeeping duties Other duties as assigned Minimum requirements Must be a graduate of an accredited school or vocational nursing Must be (currently) licensed in the state of Arkansas Five (5) years of experience in Early Childhood Education or children with special needs preferred Clear Criminal Record Check, Arkansas Child & Adult Maltreatment Regulatory Checks, FBI Regulatory Check, including National Sex Offender Registry Pass a drug screen (upon hire, annually, and/or randomly) Ability to communicate effectively with co-workers and supervisors Ability to work with children Ability to handle multiple tasks in a very busy environment Ability to carry out instructions Ability to clean efficiently and timely Ability to lift up to 50 lbs Ability to bend, stoop, stand, walk, pull, and reach for several hours per day Ability to demonstrate basic computer skills
    $25k-36k yearly est. 20d ago
  • Standardized Patient (College of Osteopathic Medicine)

    Baptist Anderson and Meridian

    Patient service representative job in Memphis, TN

    This posting is for multiple positions. Events generally occur between 7:30AM and 5:30PM, Monday to Friday. May be subject to hours/shifts running after 5PM. Standardized Patients (SP) support Osteopathic Medical Education by playing the role of “patient actors”, who create a realistic scenario from which students can learn. A Standardized Patient will be assigned a role and patient profile, be provided training, and then portray the role to students in a simulated clinical setting or classroom. Standardized Patient scenarios include but are not limited to the SP providing a scripted clinical history, having a basic non-invasive physical exam performed upon them, and/or portraying a simulated illness. Costumes and makeup may be used to enhance the simulated effect. Standardized Patients engage non-verbal communication skills so clinical learners can experience the emotions, body language, and communication skills they might encounter in a clinical environment. All healthcare information in the scenarios is simulated. No invasive procedures or invasive exams will be required during Standardized Patient Encounters. The ideal candidate will have an interest in training the next generation of health care providers and participating in active learning scenarios. Standardized Patients may also participate in some clinical skills training and/or classroom functions. During events in the Osteopathic Principles and Practice Laboratory session, SPs will serve as demonstration models for osteopathic manipulative techniques (OMT).The following technique modalities are expected to be performed on the SPs: balanced ligamentous tension/ligamentous articular strain, counterstrain, facilitated positional release, still, high-velocity low amplitude, lymphatic techniques, muscle energy, myofascial release, osteopathic cranial manipulative medicine, soft tissue, visceral techniques, and other osteopathic technique modalities as taught in the course. balanced ligamentous tension/ligamentous articular strain, counterstrain, facilitated positional release, Still technique, high-velocity low amplitude, lymphatic techniques, muscle energy, myofascial release, osteopathic cranial manipulative medicine, soft tissue, visceral techniques, and other osteopathic technique modalities as taught in the course Responsibilities Commit to attending the required paid training sessions and putting best effort into learning and portraying simulated scenarios. Commit to attending and working at least 2 events per semester. Embody a simulated patient, learn a simulated clinical case, and accurately portray the scenario for classroom and exam sessions. Communicate with the Standardized Patient program of any personal reasons or concerns that would preclude the Standardized Patient from undertaking a role. Follow and abide by Baptist Health Sciences University and state health and safety regulations. Participate as a body model for Osteopathic Principles and Practice (OPP) or ultrasound laboratory sessions. Requirements, Preferences and Experience High school diploma or GED Must be at least 18 years of age. Able to realistically and consistently portray a simulated scenario repeatedly across a long time frame. Comfortable portraying possibly challenging scenarios (such as emotional scenarios, tough diagnoses, etc).
    $26k-32k yearly est. Auto-Apply 39d ago
  • Standardized Patient (College of Osteopathic Medicine)

    Baptist Memorial Health Care 4.7company rating

    Patient service representative job in Memphis, TN

    This posting is for multiple positions. Events generally occur between 7:30AM and 5:30PM, Monday to Friday. May be subject to hours/shifts running after 5PM. Standardized Patients (SP) support Osteopathic Medical Education by playing the role of "patient actors", who create a realistic scenario from which students can learn. A Standardized Patient will be assigned a role and patient profile, be provided training, and then portray the role to students in a simulated clinical setting or classroom. Standardized Patient scenarios include but are not limited to the SP providing a scripted clinical history, having a basic non-invasive physical exam performed upon them, and/or portraying a simulated illness. Costumes and makeup may be used to enhance the simulated effect. Standardized Patients engage non-verbal communication skills so clinical learners can experience the emotions, body language, and communication skills they might encounter in a clinical environment. All healthcare information in the scenarios is simulated. No invasive procedures or invasive exams will be required during Standardized Patient Encounters. The ideal candidate will have an interest in training the next generation of health care providers and participating in active learning scenarios. Standardized Patients may also participate in some clinical skills training and/or classroom functions. During events in the Osteopathic Principles and Practice Laboratory session, SPs will serve as demonstration models for osteopathic manipulative techniques (OMT).The following technique modalities are expected to be performed on the SPs: balanced ligamentous tension/ligamentous articular strain, counterstrain, facilitated positional release, still, high-velocity low amplitude, lymphatic techniques, muscle energy, myofascial release, osteopathic cranial manipulative medicine, soft tissue, visceral techniques, and other osteopathic technique modalities as taught in the course. balanced ligamentous tension/ligamentous articular strain, counterstrain, facilitated positional release, Still technique, high-velocity low amplitude, lymphatic techniques, muscle energy, myofascial release, osteopathic cranial manipulative medicine, soft tissue, visceral techniques, and other osteopathic technique modalities as taught in the course Responsibilities Commit to attending the required paid training sessions and putting best effort into learning and portraying simulated scenarios. Commit to attending and working at least 2 events per semester. Embody a simulated patient, learn a simulated clinical case, and accurately portray the scenario for classroom and exam sessions. Communicate with the Standardized Patient program of any personal reasons or concerns that would preclude the Standardized Patient from undertaking a role. Follow and abide by Baptist Health Sciences University and state health and safety regulations. Participate as a body model for Osteopathic Principles and Practice (OPP) or ultrasound laboratory sessions. Requirements, Preferences and Experience High school diploma or GED Must be at least 18 years of age. Able to realistically and consistently portray a simulated scenario repeatedly across a long time frame. Comfortable portraying possibly challenging scenarios (such as emotional scenarios, tough diagnoses, etc).
    $28k-32k yearly est. 38d ago
  • ASSURE Patient Specialist - Memphis, TN, (Per Diem/On Call)

    Kestra Medical Technologies

    Patient service representative job in Memphis, TN

    The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra's solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life. The ASSURE Patient Specialist (APS) conducts patient fitting activities in support of the sales organization and the team of Regional Clinical Advisors (RCA). The APS will serve as the local patient care representative to provide effective and efficient patient fittings. We have an opening in Memphis, TN This is a paid per fitting position. ESSENTIAL DUTIES * Act as a contractor ASSURE Patient Specialist (APS) to fit and train local patients with a wearable defibrillator via training assignments dispatched from corporate headquarters. The APS will be trained and Certified as an ASSURE Patient Specialist by Kestra. * Ability to provide instruction and instill confidence in Assure patients with demonstrated patient care skills * Willingness to contact prescribers, caregivers and patients to schedule services * Ability to accept an assignment that could include daytime, evening, and weekend hours * Travel to hospitals, patient's homes and other healthcare facilities to provide fitting services * Measure the patient to determine the correct garment size * Review and transmit essential paperwork with the patient to receive the Assure garment and services * Manage inventory of the Assure system kits, garments, and electronic equipment used in fittings * Flexibility of work schedule and competitive pay provided * Adhere to Pledge of Confidentiality * Information regarding a patient of this company shall not be released to any source outside of this company without the signed permission of the patient. Furthermore, information will only be released internally on a need-to-know basis. All Team Members will not discuss patient cases outside the office or with anyone not employed by this company unless they are directly involved with the patient's case. COMPETENCIES * Passion: Contagious excitement about the company - sense of urgency. Commitment to continuous improvement. * Integrity: Commitment, accountability, and dedication to the highest ethical standards. * Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service. * Action/Results: High energy, decisive planning, timely execution. * Innovation: Generation of new ideas from original thinking. * Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind. * Emotional Intelligence: Recognizes, understands, manages one's own emotions and is able to influence others. A critical skill for pressure situations. * Highly organized, service and detail orientated * Passionate about the heart-failure space and a strong desire to make a difference * Strong interpersonal skills with communicating and assisting clinicians with providing care for patients. * Interest and desire for life-long learning to continuously improve over time.
    $25k-32k yearly est. 6d ago
  • Patient Service Representative (Registrar)

    Highland Hills Medical Center 4.5company rating

    Patient service representative job in Senatobia, MS

    Highland Hills Medical Associates has an opening for a Patient Service Representative. This is a full-time, weekday position with benefits. Arranges for the efficient and timely registration of patients. Ensures that patient information is collected and accurately entered into the computer system in accordance with established policies and procedures. Assures that patients are informed of hospital policies and procedures in accordance with Conditions of Admission and/or regulatory requirements. Distributes appropriate information to ancillary departments. Provides for and meets the requirements for billing. Participates in performance improvement activities. Regulatory Requirements: High school graduate or equivalent. Language Skills: Ability to read and communicate effectively in English. Additional languages preferred.
    $33k-37k yearly est. 2d ago
  • Patient Care Coordinator Bilingual Preferred

    Ortho Sport

    Patient service representative job in Southaven, MS

    Ortho Sport and Spine Physicians is a rapidly expanding orthopedic practice, with clinics throughout the United States. The practice specializes in providing state-of-the-art, minimally invasive treatment of complex neck and spine problems, as well as sports related injuries and conditions. The Patient Care Coordinator position is responsible for welcoming patients, setting appointments, and checking patients in and out, while maximizing patient satisfaction and utilization of treatment rooms. We're searching for a compassionate and organized individual to join our exceptional crew. If you have a knack for providing stellar patient care, a passion for helping others, and a desire to grow professionally, keep reading because we have the perfect opportunity for you! Job Title: Patient Care Coordinator Essential Duties and Responsibilities: * Welcome patients and visitors by greeting them in person or on the telephone; answering or referring inquiries * Optimize patient satisfaction, provider time, and treatment room utilization by checking in the patient in a timely fashion * Maintain patient accounts by obtaining, recording, and updating demographic and financial information * Schedule patient appointments at the end of the visit * Maintain open communication with pre-cert team regarding orders for daily patients * Tracking and follow-up with patient cancellations and no shows * Performing daily audit of tasks assigned * Checking patients in by EMR and verifying demographics and insurance information * Following up on outpatient referrals and surgical referrals * Provides the patient with printout of appointments * Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * HIPPA and OSHA compliance; promote a safe work environment at all times * Excellent communication skills with the ability to communicate effectively with the patient, medical staff, insurance companies and others as relates to the case * Caring demeanor toward patients and co-workers * Clinical knowledge and familiarity with medical terminology * Working knowledge of computers, fax, copiers and other technology * Strong knowledge and understanding of electronic medical records software * Prior medical receptionist experience, preferably in an orthopedic setting is a plus * Strong administrative skills, with attention to detail in accuracy * Bilingual (English/Spanish) is a plus Education/Experience: * High School Diploma or GED required * Associate or higher degree preferred * 1 year medical front desk experience * Customer service background Our Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Will work in office spaces and commercial buildings. Ortho Sport and Spine Physicians are not subject to inclement weather or outdoor work. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Prolonged periods sitting at a desk and working on a computer. * Must be able to lift up to 20 pounds at times. Ortho Sport and Spine Physicians is an Equal Opportunity Employer and does not discriminate in its employment practices on the basis of race, religion, sex, color, national origin, age, disability, citizenship, genetic information, veteran status, military service, or any other characteristic protected by federal law or Georgia law.
    $31k-45k yearly est. 12d ago
  • Front Office Coordinator-Brink & White

    Brink & White Pediatric Dental Associates

    Patient service representative job in Memphis, TN

    Job Description We are looking to hire a Front Office/Patient Care Coordinator who is excited about a fun and rewarding career in the Pediatric Dental field. This is a Full-Time position with competitive pay and great benefits! This position will be primarily based out of our Bartlett office, but must be willing to float between all three locations as needed. WHO WE ARE: At Brink & White Pediatric Dental Associates, we are committed to treating every child like our own. With locations in Bartlett, Lakeland, and Munford, we create a welcoming, fun, and comfortable environment where children receive high-quality dental care designed to support healthy smiles that last a lifetime. Our team is passionate about providing exceptional pediatric dentistry while making each visit a positive experience for both children and their families. Visit our Website: ********************************* WHO WE ARE LOOKING FOR: Previous work in a pediatric dental office is highly preferred (Eaglesoft experience preferred). Candidates who are familiar with dental terminology, procedures, and office workflows can hit the ground running. Experience managing a busy appointment schedule, minimizing patient wait times, and coordinating with clinical teams to ensure smooth patient flow. Proven ability to multitask and solve problems effectively in a dynamic environment. A Front Office Coordinator must juggle phone calls, patient check-ins, appointments, and administrative tasks efficiently. Familiarity with HIPAA guidelines and experience ensuring patient privacy and confidentiality, particularly when handling sensitive patient information. Strong communication and interpersonal skills (bilingual a plus). RESPONSIBILITIES: Greet and welcome patients in a friendly and professional manner. Answer phone calls, emails, and inquiries promptly, addressing patient concerns and questions. Schedule and confirm patient appointments efficiently, considering dentist availability and treatment requirements. Coordinate and manage the dental appointment calendar to optimize the daily schedule. Verify and update patient insurance information. Collect and process payments for services rendered. Provide patients with information on treatment costs, insurance coverage, and payment options. Collaborate with dental staff to coordinate patient care and address any scheduling conflicts. Maintain a clean and organized reception area. Address patient concerns and complaints professionally and promptly. Collaborate with the dental team to find solutions to patient issues. We offer a fun and fast-paced work environment with flexible work hours, competitive salaries and excellent benefits packages. Brink & White participates in E-Verify
    $21k-29k yearly est. 11d ago
  • Coordinator-Quality Point Of Care

    Baptist 3.9company rating

    Patient service representative job in Southaven, MS

    Coordinates interdepartmental activities for Quality Management and Point of Care laboratory testing by monitoring staff training, competencies, and compliance with applicable regulatory agencies. Staff is also responsible for recommending and evaluating technical methods and procedures as well as executing effective and efficient Laboratory operations. Responsibilities Coordinates interdepartmental activities for Point of Care Laboratory Testing. Monitors staff training and competencies. Preforms quality control, proficiency testing and routine instrument maintenance.. Evaluates positive patient identification to reduce analytical and post-analytical error and/or adverse patient outcomes. Assesses, evaluates and draws appropriate conclusions. Evaluates technical methods and procedures. Executes effective and efficient Laboratory operations. Supports life long learning Completes assigned goals. Quality - Provides overall technical and supervisory direction to ensure that laboratory services comply with standards established by IHS Laboratory Services, CAP, AABB, FDA, OSHA, AND JCAHO and other regulatory services. Specifications Experience Minimum Required 4 years experience as Medical Technologist Preferred/Desired Hospital experience preferred. Education Minimum Required BS in Medical Technology. State licensure and/or national registration or certification in concordance with current Federal and/or State regulations. Preferred/Desired Training Minimum Required State licensure and/or national registration or certification in concordance with current Federal and/or State regulations Preferred/Desired NAACLS program completed or experience as required. Special Skills Minimum Required Basic computer literacy Preferred/Desired Licensure Minimum Required ASCP;NCA;AMT Preferred/Desired ASCP
    $26k-34k yearly est. Auto-Apply 60d+ ago
  • Front Office Coordinator-Brink & White

    Bebright

    Patient service representative job in Bartlett, TN

    We are looking to hire a Front Office/Patient Care Coordinator who is excited about a fun and rewarding career in the Pediatric Dental field. This is a Full-Time position with competitive pay and great benefits! This position will be primarily based out of our Bartlett office, but must be willing to float between all three locations as needed. WHO WE ARE: At Brink & White Pediatric Dental Associates, we are committed to treating every child like our own. With locations in Bartlett, Lakeland, and Munford, we create a welcoming, fun, and comfortable environment where children receive high-quality dental care designed to support healthy smiles that last a lifetime. Our team is passionate about providing exceptional pediatric dentistry while making each visit a positive experience for both children and their families. Visit our Website: ********************************* WHO WE ARE LOOKING FOR: Previous work in a pediatric dental office is highly preferred (Eaglesoft experience preferred). Candidates who are familiar with dental terminology, procedures, and office workflows can hit the ground running. Experience managing a busy appointment schedule, minimizing patient wait times, and coordinating with clinical teams to ensure smooth patient flow. Proven ability to multitask and solve problems effectively in a dynamic environment. A Front Office Coordinator must juggle phone calls, patient check-ins, appointments, and administrative tasks efficiently. Familiarity with HIPAA guidelines and experience ensuring patient privacy and confidentiality, particularly when handling sensitive patient information. Strong communication and interpersonal skills (bilingual a plus). RESPONSIBILITIES: Greet and welcome patients in a friendly and professional manner. Answer phone calls, emails, and inquiries promptly, addressing patient concerns and questions. Schedule and confirm patient appointments efficiently, considering dentist availability and treatment requirements. Coordinate and manage the dental appointment calendar to optimize the daily schedule. Verify and update patient insurance information. Collect and process payments for services rendered. Provide patients with information on treatment costs, insurance coverage, and payment options. Collaborate with dental staff to coordinate patient care and address any scheduling conflicts. Maintain a clean and organized reception area. Address patient concerns and complaints professionally and promptly. Collaborate with the dental team to find solutions to patient issues. We offer a fun and fast-paced work environment with flexible work hours, competitive salaries and excellent benefits packages. Brink & White participates in E-Verify
    $21k-29k yearly est. Auto-Apply 41d ago
  • Customer Service Representative

    Edelbrock Group 3.9company rating

    Patient service representative job in Olive Branch, MS

    A Customer Service Representative role is to be the first point of contact for our customers, providing exceptional service and support to address their inquiries, resolve issues, and ensure overall satisfaction. Responsibilities: Communicate with customers via phone and email. Investigate and resolve customer issues, escalating complex cases to appropriate team members when necessary. Build and maintain strong relationships with customers to foster loyalty and retention. Identify opportunities for process improvements and contribute to ongoing initiatives to enhance the customer service experience. Work with sales department/tech department to provide information to customers. Provide product ETA's, and pricing. Work with internal departments to facilitate customer's needs. Data entry in various platforms. Qualifications: At least 1 - 3 years of work experience in customer service. High school diploma or equivalent. Excellent phone etiquette and verbal, written, and interpersonal skills. Ability to multi-task, organize, and prioritize work. Strong problem-solving abilities and attention to detail. Proficient in Excel, Word, Oracle, and Adobe.
    $26k-31k yearly est. 2d ago
  • BILINGUAL REGISTRATION REPRESENTATIVE

    Christ Community Health Services 4.3company rating

    Patient service representative job in Memphis, TN

    Job Description At CCHS, our goal is to grant equal access to healthcare no matter the economic, social or employment status of our patients. We aim to provide superior patient care! If you have a passion for helping people, for mission work and would like to combine that passion with your clinical skills, this may be the position for you. We offer competitive pay, great benefits with a culture to match. POSITION SUMMARY Provides medical office assistance according to established policies and procedures; greets patients and responds to inquiries; obtains necessary information for accurate billing; ensures patients have information necessary for registration process, follow-up appointments, and future communications. The Registration Representatives are the “voice” of the health centers and often give customers their first impression of CCHS. This position fields incoming calls and questions, referring callers to appropriate sources, transferring callers efficiently, and taking detailed and accurate messages for staff members. KEY RESPONSIBILITIES 1. Greets patients. Answers questions from patients, when possible, or refers questions to appropriate alternative source. 2. Facilitates completion of registration forms. 3. Obtains updated patient demographic information and enters it into the practice management information system. 4. Verifies insurance and PCP selection, if applicable. 5. Establishes method of payment and collects co-payment (s), deductibles and payment for insurance and/or sliding fee. 6. Schedules some outpatient tests and procedures dictated by providers in accordance with insurance company guidelines. 7. Completes Daily Activity Reports at the end of the business day. 8. Counts monies collected and totals cash drawer at the end of each business day. 9. Schedules appointments via computer scheduling system, taking into account doctors' weekly schedules, including on-call schedules. 10. Takes detailed phone messages for administrators, physicians, nurses, and other staff members, including date, time, and operator's initials; emails messages to nurses from physician offices. 11. Schedules appointments and makes reminder calls for patient appointments and recall services within the health centers and dental centers. 12. Answers and routes all incoming telephone calls, ensuring callers are directed to appropriate location properly and quickly; uses overhead paging system effectively, when needed. 13. Performs other duties as required. POSITION REQUIREMENTS Education: High school diploma. Experience: Bilingual with two to four years of clerical experience, preferably in a medical setting.
    $30k-35k yearly est. 3d ago
  • Center Nurse/Patient Care Coordinator

    Cynergy Rehab Group/Arkids Pediatric Day Centers

    Patient service representative job in Osceola, AR

    The Patient Care Coordinator will oversee all aspects of coordinating enrollment and acquiring approval for treatment. The PCC will monitor all aspects of new patient care and all required documentation. The PCC will also drive enrollment and attendance through marketing efforts and securing new referral sources. The Center Nurse is a licensed professional nurse certified with the Arkansas State Board of Nursing. The nurse will collaborate with the Center Director, primary care physicians, therapists and other personnel regarding medical needs of patients. Summary of essential job function Follow Arkids Pediatric Day Centers' Employee Handbook, Management Policies and Procedures Manual, and Medical Policies & Procedures Manual Ensure all policies and procedures are implemented by all staff members, maintaining compliance at all times with all regulations determined by regulatory agencies Maintain standards set forth by Arkansas Minimum Licensing, Division of Provider Services and Quality Assurance (DPSQA), Medicaid, Arkansas Department of Health, EQHealth (or other gatekeeper to Medicaid), and all other regulatory agencies Update their sections of the Administrative Meeting Agenda and submits it to the Center Director the day before the scheduled meeting (unless otherwise specified) Maintain open communication with parents/guardians, families, visitors, all Arkids Pediatric Day Centers' personnel, and outside contacts Attend and actively participate in job-related functions Represents the program to parents/guardians, visitors, and the public in a positive way May assist with training new employees Will assist with covering lunch breaks (e.g. classroom staff) or fill in for the Administrative Assistant May assist with CPR training for all staff, if certified as an instructor May assist with loading/unloading vans Assist with light housekeeping duties Other duties as assigned Patient Care Coordinator Promote Center growth with the overall goal being enrolled to the capacity of the Center Follow up on inquiries for potential patients and submitting the initial referral to the Primary Care Physician (PCP) within 24 hours of receipt Schedule evaluations for potential patients and receive completed evaluations and treatment plans from therapists Submit DMS-640 to patient's PCP within 24 hours after evaluations are completed Ensure copies of the evaluations and treatment plans are forwarded to the parents/guardians and referring Primary Care Physician Schedule initial developmental screening process with Optum (or other approved vendor) Complete the intake process for enrollment into the Center, including reviewing the Parent/Guardian Handbook with the parent/guardian and completing all required enrollment paperwork Maintain the Enrollment Tracker on all patients in the enrollment process and submit the tracker to Center Director, and other designated staff, by the end of the day every Friday Maintain potential patient charts from inquiry to enrollment Search by the patients' names before creating a new profile, they may already be in the system Ensure all profile information is accurate and up-to-date on all new patients Update Patient Frequency for therapy immediately when the new prescription to treat is received Close out customers when switching from contingency to EIDT Check inbox daily (for example: looking for evaluation notification to update DMS-640) Promote daily attendance: the overall daily goal is to be at building capacity but at minimum an average of 85% of patients enrolled in attendance Assist the Administrative Assistant with monitoring daily attendance and investigate patient absences Ensure that all measures are exhausted when following up on attendance (ex. phone calls, home visits, letters, contact with the Primary Care Physician) Report on patients with excessive absences, along with follow-up efforts, during the weekly Administrative Meetings Make home visits (with other staff) as needed for various problems such as patient absences, assessment for environmental risk, to obtain required documentation, signatures, etc. Maintain an adequate list of community resources and ensure patients and families stay informed of their options Assist families with social service forms/paperwork, such as Medicaid, TEFRA, or SSI applications Initiate weekly marketing visits and report on outcomes during the weekly Administrative Meeting Initiate and maintain relationships with various businesses, professional, social, charitable, public, and private organizations, and doctors' offices to promote Arkids' services to the community Comfortable speaking with physicians, potential referral sources, and other community members Keep in contact with DCFS, as necessary, to monitor on-going services to patients and families at risk May assist the Center Director with social media content Maintain organized and updated lists of scheduled and PRN medications for each patient receiving medications at the Center Obtain prescribing information from the parent/guardian, physician, or pharmacy Complete daily documentation of medications, including dosage, frequency, and route of medications given on the appropriate form Include a printout of all possible side effects for all medications Monitor patients for drug reactions, documenting appropriately Report any adverse reactions to a medication or medication error in administration to the Center Director, Program Administrator, parent/guardian, and primary care physician (PCP) Notify parents/guardians when medications need to be refilled Ensure all medication, both prescription & over the counter, is double locked in the Center Nurse's office when unsupervised Examine patients in need of medical attention and respond accordingly, making sound decisions based on facts and experience If necessary, contact the primary care physician for recommendations Document illness or injury requiring medical attention and follow-up with parent/guardian, and PCP if needed, and document follow-up action taken Obtain discharge information for patients who have been absent from the Center due to hospitalization, prior to the child returning to the Center, to ensure proper care is given Complete a comprehensive nursing intake and gather medical information on all new patients enrolling in the Center, including a signed parent/guardian permission form for any over the counter (OTC) medications Complete a comprehensive nursing evaluation, including the prescribed number of nursing units needed per day and the PCP signature, whenever billable nursing services are needed (e.g. tube feedings) Develop a medication management plan for all patients with prescribed medication that may be administered at the Center Return any unused or out-of-date medications to the parents/guardians. If medication is not picked up by the parent/guardian, it will be disposed of according to recommendations of the US Food & Drug Administration. Two staff members should accompany the medication to any local drop offs & documentation of disposed medications will be kept at the Center. Review patient immunization records prior to enrollment & track immunization records on an internal spreadsheet, highlights due dates, noting those potentially out of compliance. Document communication with parents/guardians on the nursing notes and on the Parent/Guardian Communication Form in the front of the immunization section in the patient chart a minimum of weekly. Email the Immunization Tracker to the Center Director a minimum of monthly to review. Maintain documentation of Incident/Accident Reports: Immediately communicate with Center Director, or designee, via email or face-to-face when incidents occur and notification to parents/guardians occur. Communication of all incidents will, at a minimum, be reported to the Center Director, or designee, by the end of the day. Turn in all Incident Reports to the Center Director by the end of the day of the Incident for review. Review will be evidenced by initials and date of review. Maintain patient emergency information and employee emergency information, updating a minimum of annually Maintain the Safety Data Sheet binder: update whenever new products are introduced into the Center, but at a minimum of quarterly Familiar with the following nursing duties: feeding tube (feeding, care and maintenance), catheters, breathing treatments, monitoring vital statistics (including diabetes sugar checks, insulin, blood draws, pulse ox), tracheostomy (suctioning and care), assisting ventilator-dependent patients Request any orders from the patients' primary care physician, or specialist, as needed by the Center Advocate for referrals to outside specialists and other health personnel as needed Maintain an updated list of allergies for each patient at the Center, updating every time a new patient starts with allergies, but a minimum of monthly, indicating a revision date at the bottom of the form Complete monthly fire and tornado drills and quarterly earthquake, bomb threat and crisis prevention drills, documenting on the appropriate form Assist with New Employee Orientation Review all medical records received and distribute to appropriate personnel, interpreting clinical data to identify patient risks (actual and potential) Complete nursing supply order by the 3 rd week of the month when medical equipment/supplies need to be ordered and stock when delivered Maintain oxygen tank Complete monthly Center inspections Assist with weekly Center inspections Maintain first aid kits in all locations of the Center and checks them monthly, initially the tag Maintain daily temperature checks on the refrigerator containing medications Work with the audiologist to complete and track required hearing screenings Ensure medical documentation is completed and in compliance with regulatory agencies and standards as established by the Center Ensure the nursing notes are charted on all tasks, follow-ups, conversations with parents/guardians, etc. Maintain confidentiality of patients and staff at all times Communicate with the Center Director on all nursing/medical needs Communicate with appropriate staff when children are being sent home and/or cannot return due to minimum licensing standards Promote continuity, consistency, and expediency of care to patients and families Serve as a resource for Center Staff in areas of primary health care, infection control, disease processes and emergency procedures Perform staff in-services, as needed, when recommended by the Center Director, on topics related to nursing/health/safety Complete all nursing notes and billing by the end of the shift on the day the event/incident/service occurred Assist with covering classroom staff lunch breaks or fill in for the Administrative Assistant May assist with CPR training for all staff, if certified as an instructor May assist with loading/unloading vans Assist with light housekeeping duties Other duties as assigned Minimum requirements Must be a graduate of an accredited school or vocational nursing Must be (currently) licensed in the state of Arkansas Five (5) years of experience in Early Childhood Education or children with special needs preferred Clear Criminal Record Check, Arkansas Child & Adult Maltreatment Regulatory Checks, FBI Regulatory Check, including National Sex Offender Registry Pass a drug screen (upon hire, annually, and/or randomly) Ability to communicate effectively with co-workers and supervisors Ability to work with children Ability to handle multiple tasks in a very busy environment Ability to carry out instructions Ability to clean efficiently and timely Ability to lift up to 50 lbs Ability to bend, stoop, stand, walk, pull, and reach for several hours per day Ability to demonstrate basic computer skills JOB CODE: Center Nurse/Patient Care Coordinator
    $25k-36k yearly est. 60d+ ago
  • Senior Registration Specialist- Central Business Office

    Baptist Anderson and Meridian

    Patient service representative job in Memphis, TN

    This position focuses on patient access as the beginning of the revenue cycle for BMG clinics and BMG Foundations. including all aspects of registration with the goal of eliminating errors, implementing consistent processes and improving front desk productivity. This person will interact directly with BMG clinic, BMG Foundation, and CBO staff, the BMG management team, the Epic BOC team and other staff at various levels within the organization. Performs other duties as assigned. Responsibilities Provides Baptist OneCare training for BMG registration and scheduling new hires. Maintains a technical aptitude to conduct Baptist OneCare system testing analysis and provide recommendations for improvement in the areas of appointment scheduling, registration and front desk activities. Provide guidance and development for Baptist OneCare and Baptist Medical Group and Baptist Medical Group Foundations staff for best practices related to appointment scheduling, registration , and front desk workflows. Provides and coordinates registration support for the clinical staff and management team. Completes assigned goals Specifications Experience #N/A Minimum Required Three years plus of physican practice experience. In depth understanding of governmental and commerical payers. Indepth knowledge of revenue cycle and practice management systems. Two years plus of training experience. Preferred/Desired Education Minimum Required Associates degree or equivalent in healthcare of business related field preferred, or equilvant combination of education and experience. Preferred/Desired Associates degree or equivalent in healthcare of business related field preferred, or equilvant combination of education and experience. Training Minimum Required Proficiency in EPIC practice management Preferred/Desired . Special Skills Minimum Required Ability to use word processing, spreadsheet, Internet, order processing, practice managment, scheduling, patient registration and charge entry. Ability to work collaboratively with providers and staff to create a team oriented environment. Proven track record in presentations and education of staff and providers. Preferred/Desired Licensure Minimum Required Preferred/Desired
    $21k-29k yearly est. Auto-Apply 4d ago
  • Coordinator-Quality Point Of Care

    Baptist Memorial Health Care 4.7company rating

    Patient service representative job in Southaven, MS

    Coordinates interdepartmental activities for Quality Management and Point of Care laboratory testing by monitoring staff training, competencies, and compliance with applicable regulatory agencies. Staff is also responsible for recommending and evaluating technical methods and procedures as well as executing effective and efficient Laboratory operations. Responsibilities Coordinates interdepartmental activities for Point of Care Laboratory Testing. Monitors staff training and competencies. Preforms quality control, proficiency testing and routine instrument maintenance.. Evaluates positive patient identification to reduce analytical and post-analytical error and/or adverse patient outcomes. Assesses, evaluates and draws appropriate conclusions. Evaluates technical methods and procedures. Executes effective and efficient Laboratory operations. Supports life long learning Completes assigned goals. Quality - Provides overall technical and supervisory direction to ensure that laboratory services comply with standards established by IHS Laboratory Services, CAP, AABB, FDA, OSHA, AND JCAHO and other regulatory services. Specifications Experience Minimum Required 4 years experience as Medical Technologist Preferred/Desired Hospital experience preferred. Education Minimum Required BS in Medical Technology. State licensure and/or national registration or certification in concordance with current Federal and/or State regulations. Preferred/Desired Training Minimum Required State licensure and/or national registration or certification in concordance with current Federal and/or State regulations Preferred/Desired NAACLS program completed or experience as required. Special Skills Minimum Required Basic computer literacy Preferred/Desired Licensure Minimum Required ASCP;NCA;AMT Preferred/Desired ASCP
    $33k-48k yearly est. 60d+ ago
  • Bilingual Registration Representative

    Christ Community Health Services 4.3company rating

    Patient service representative job in Memphis, TN

    At CCHS, our goal is to grant equal access to healthcare no matter the economic, social or employment status of our patients. We aim to provide superior patient care! If you have a passion for helping people, for mission work and would like to combine that passion with your clinical skills, this may be the position for you. We offer competitive pay, great benefits with a culture to match. POSITION SUMMARY Provides medical office assistance according to established policies and procedures; greets patients and responds to inquiries; obtains necessary information for accurate billing; ensures patients have information necessary for registration process, follow-up appointments, and future communications. The Registration Representatives are the “voice” of the health centers and often give customers their first impression of CCHS. This position fields incoming calls and questions, referring callers to appropriate sources, transferring callers efficiently, and taking detailed and accurate messages for staff members. KEY RESPONSIBILITIES 1. Greets patients. Answers questions from patients, when possible, or refers questions to appropriate alternative source. 2. Facilitates completion of registration forms. 3. Obtains updated patient demographic information and enters it into the practice management information system. 4. Verifies insurance and PCP selection, if applicable. 5. Establishes method of payment and collects co-payment (s), deductibles and payment for insurance and/or sliding fee. 6. Schedules some outpatient tests and procedures dictated by providers in accordance with insurance company guidelines. 7. Completes Daily Activity Reports at the end of the business day. 8. Counts monies collected and totals cash drawer at the end of each business day. 9. Schedules appointments via computer scheduling system, taking into account doctors' weekly schedules, including on-call schedules. 10. Takes detailed phone messages for administrators, physicians, nurses, and other staff members, including date, time, and operator's initials; emails messages to nurses from physician offices. 11. Schedules appointments and makes reminder calls for patient appointments and recall services within the health centers and dental centers. 12. Answers and routes all incoming telephone calls, ensuring callers are directed to appropriate location properly and quickly; uses overhead paging system effectively, when needed. 13. Performs other duties as required. POSITION REQUIREMENTS Education: High school diploma. Experience: Bilingual with two to four years of clerical experience, preferably in a medical setting.
    $30k-35k yearly est. Auto-Apply 60d+ ago
  • Senior Registration Specialist- Central Business Office

    Baptist Memorial Health Care 4.7company rating

    Patient service representative job in Memphis, TN

    This position focuses on patient access as the beginning of the revenue cycle for BMG clinics and BMG Foundations. including all aspects of registration with the goal of eliminating errors, implementing consistent processes and improving front desk productivity. This person will interact directly with BMG clinic, BMG Foundation, and CBO staff, the BMG management team, the Epic BOC team and other staff at various levels within the organization. Performs other duties as assigned. Responsibilities Provides Baptist OneCare training for BMG registration and scheduling new hires. Maintains a technical aptitude to conduct Baptist OneCare system testing analysis and provide recommendations for improvement in the areas of appointment scheduling, registration and front desk activities. Provide guidance and development for Baptist OneCare and Baptist Medical Group and Baptist Medical Group Foundations staff for best practices related to appointment scheduling, registration , and front desk workflows. Provides and coordinates registration support for the clinical staff and management team. Completes assigned goals Specifications Experience #N/A Minimum Required Three years plus of physican practice experience. In depth understanding of governmental and commerical payers. Indepth knowledge of revenue cycle and practice management systems. Two years plus of training experience. Preferred/Desired Education Minimum Required Associates degree or equivalent in healthcare of business related field preferred, or equilvant combination of education and experience. Preferred/Desired Associates degree or equivalent in healthcare of business related field preferred, or equilvant combination of education and experience. Training Minimum Required Proficiency in EPIC practice management Preferred/Desired . Special Skills Minimum Required Ability to use word processing, spreadsheet, Internet, order processing, practice managment, scheduling, patient registration and charge entry. Ability to work collaboratively with providers and staff to create a team oriented environment. Proven track record in presentations and education of staff and providers. Preferred/Desired Licensure Minimum Required Preferred/Desired
    $24k-28k yearly est. 4d ago

Learn more about patient service representative jobs

How much does a patient service representative earn in Memphis, TN?

The average patient service representative in Memphis, TN earns between $26,000 and $36,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.

Average patient service representative salary in Memphis, TN

$31,000

What are the biggest employers of Patient Service Representatives in Memphis, TN?

The biggest employers of Patient Service Representatives in Memphis, TN are:
  1. Tenet Healthcare
  2. Christ Community Health Services
  3. Conifer Health Solutions
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