Patient service representative jobs in Milwaukee, WI - 588 jobs
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Patient Service Representative
Patient Access Representative
Patient Care Coordinator
Customer Service Representative
Scheduling Specialist
Scheduler
Medicaid Specialist
Registration Specialist
Customer Service Representative
Connect Search, LLC 4.1
Patient service representative job in Milwaukee, WI
Hours: 8:00am - 4:30pm, Monday-Friday
Compensation: $19-22/hour
Benefits: For eligible employees, Medical, Dental, & Vision Insurance available and 401(k)
This role serves as a primary point of contact for customers while supporting daily customer service operations. The position is responsible for processing customer orders, identifying customer needs, providing product information and suggestions, and assisting with the resolution of customer issues. This role plays an important part in delivering a professional, responsive customer experience in a fast-paced, in-office environment.
Key Responsibilities
Process customer orders received by phone, email, fax, or mail
Interpret customer requirements by checking product availability, providing specifications, and recommending appropriate products
Introduce new or alternative products when applicable using proactive selling techniques
Respond to customer inquiries and resolve issues
Follow up with customers regarding order status and resolution
Negotiate and process resolutions
Provide assistance and price quotes and complete required documentation to place orders into production
Required Skills & Experience
3+ years of recent high-volume call center experience
Ability to calculate discounts and percentages and apply basic algebra concepts
$19-22 hourly 4d ago
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Scheduler
Sharp Turn Products
Patient service representative job in Oconomowoc, WI
Company Name: Sharp Turn Products, LLC
Scheduler
About Us
Sharp Turn Products, LLC, located in Oconomowoc, WI, is a world-class precision CNC Turning & Swiss Machining provider serving industrial OEMs throughout the United States. We are committed to quality, safety, and continuous improvement. We are seeking motivated individuals to join our team.
About the Role
The Scheduler is responsible for managing and maintaining production schedules within a manufacturing environment. This role coordinates the scheduling of individual parts across multiple OAMs while ensuring customer and production lead times are met. The Scheduler will oversee order entry, manage and adjust schedules based on changing requirements, and complete administrative tasks related to scheduling and production coordination. Work Schedule: Monday-Thursday, 7:00 a.m. - 4:00 p.m.; Friday, 7:00 a.m. - 11:00 a.m.
What You'll Be Doing
Maintain accurate scheduling records, reports, and metrics to support planning and operational decision-making.
Develop, maintain, and distribute daily, weekly, and monthly production schedules aligned with production goals.
Adjust schedules in real time to accommodate unplanned changes, equipment downtime, or increased production demands.
Coordinate with supervisors and managers to resolve scheduling conflicts and ensure operational continuity.
Manage raw materials for current production jobs and coordinate purchasing and delivery of materials for future jobs.
Communicate directly with customers regarding incoming orders and delivery status of jobs in process.
Track and document schedule changes, adjustments, and updates to ensure accuracy and compliance
What We're Looking For
Prior experience in a manufacturing or industrial environment required.
Administrative experience involving scheduling, data entry, recordkeeping, and operational coordination.
Strong computer skills, including proficiency with Microsoft Office applications.
Excel skills preferred, including the use of formulas, pivot tables, and scheduling trackers.
Experience working with ERP systems and/or workforce scheduling software preferred.
Strong organizational skills with exceptional attention to detail.
Ability to manage changing priorities and meet deadlines in a fast-paced production environment.
Our Total Rewards
Sharp Turn Products, LLC is a growing CNC machining company offering long-term stability, competitive compensation, and benefits, along with a collaborative team environment and opportunities for professional growth and development.
$30k-53k yearly est. 4d ago
Customer Service Representative
Spectrum Staffing Services/Hrstaffers Inc.
Patient service representative job in Elm Grove, WI
This full-time Customer ServiceRepresentative role supports daily production and customer needs within a reconditioning and manufacturing environment. The position plays a key role in coordinating customer orders, processing production documentation, and ensuring smooth communication between customers, sales, and operational teams. This role offers hands-on exposure to manufacturing operations, customer interaction, and cross-functional collaboration.
RESPONSIBILITIES
Serve as a primary point of contact for customers by responding to calls, emails, and written inquiries regarding pricing, lead times, order status, and product questions.
Create, enter, and maintain customer purchase orders, sales orders, and production orders while ensuring data accuracy within internal systems.
Prepare quotes, confirmations, and order updates while supporting sales initiatives, expediting requests, and customer follow-ups.
Process reconditioning documentation including routing, sorting, output tracking, and preparation of production paperwork with required instructions.
Coordinate order flow and priorities with production teams and leadership to meet customer delivery expectations.
Support shipping and order completion activities by reconciling quantities, closing orders, preparing delivery paperwork, and maintaining organized records.
Receive, unpack, sort, and identify incoming customer tools and materials for processing.
Assist with account maintenance, system updates, inspections, returns, credits, and data corrections as directed.
Provide administrative and operational support to leadership to ensure daily production and customer service goals are met.
Develop and maintain working knowledge of products, services, and reconditioning capabilities.
QUALIFICATIONS
Previous experience in customer service, order processing, or administrative support within a manufacturing or industrial environment preferred.
Strong communication skills with the ability to professionally interact with customers and internal teams.
High attention to detail and accuracy when managing orders, documentation, and system data.
Ability to prioritize tasks, manage multiple requests, and work effectively in a fast-paced environment.
Proficiency with basic computer systems and order management or ERP platforms is a plus.
BENEFITS
Full-time, day-shift schedule providing work-life balance.
Opportunity to gain experience in manufacturing operations and production coordination.
Collaborative team environment with exposure to multiple departments.
Stable role within an established organization offering long-term growth potential.
Hands-on involvement in processes that directly impact customer satisfaction and operational success.
$29k-38k yearly est. 2d ago
Customer Service Representative
Graff 3.6
Patient service representative job in Oak Creek, WI
GRAFF, a division of Meridian International Group, is an Oak Creek, Wisconsin area-based global manufacturer and distributor of high-end, luxury kitchen and bath faucets, fixtures, and accessory products.
We are currently seeking a talented Customer ServiceRepresentative to join our growing team and provide a high level of professional customer service.
The successful candidate will have a minimum of 3 years of professional customer service experience in a manufacturing or distribution operation. This position entails order entry in our ERP system as well as answering incoming calls for customer inquiries, from order status, product information to order placement. The Customer ServiceRepresentative will be adept at multi-tasking in a fast-paced environment with exceptional communication skills. This is an on-site position.
Key Duties and Job Responsibilities:
Provide superior customer service to both internal and external customers via phone and email.
Answer high phone call volume to respond to customer requests and provide resolution to customer concerns.
Prepare, review, process and accurately enter a high volume of sales orders.
Support field sales staff including Regional Managers and Manufacturer's Sales Reps.
Administrative support activities, as needed, including issuing product returns and credits and special projects.
Provide applicable basic technical support regarding product and application questions.
Performs other related duties as assigned.
Knowledge, Skills, and Abilities:
A strong customer focus and approach with outstanding customer service skills.
The ability to multi-task and time management skills in a fast-paced environment.
Detail orientation and accuracy in the administration of customer accounts and data.
Proficient technology and computer skills including Microsoft Office, particularly Excel and Outlook, and CRM or ERP software systems for order entry.
Interpersonal skills to relate to customers and address their concerns diplomatically.
Exceptional follow-up and organizational practices to best serve customers' needs.
Education and Work Experienced Desired:
Bachelor's degree or equivalent related combination of professional experience and education/training desired.
Three years of professional customer service experience in a manufacturing or distribution setting is required
GRAFF offers a comprehensive employee benefits package available including medical, dental, and vision insurance, both company paid and voluntary supplemental life insurance, short and long-term disability insurance, PTO (Paid Time Off), and a 401k plan with a company match.
If this opportunity sounds like a career fit for you, we would love to hear from you. Please send your resume and starting salary requirements for immediate consideration for the Customer ServiceRepresentative role.
Please visit our websites for additional information regarding our growing organization and team: ********************* and ********************
$29k-37k yearly est. 4d ago
Customer Service Representative
Americold Logistics, LLC 4.7
Patient service representative job in Jefferson, WI
Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone responses, scheduling and various other clerical duties. May handle and resolve Customer ServiceRepresentative, Customer Service, Representative, Manufacturing, Retail
$29k-37k yearly est. 2d ago
Scheduling Specialist
Radiology Partners 4.3
Patient service representative job in Milwaukee, WI
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Scheduling Specialist to join our team. As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working Monday-Friday from 1:30pm-10:00pm; includes up to 4 weekends per year (day shifts).
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling Activities
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and team members
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave)
(10%) Insurance Activities
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Other Tasks and Projects as Assigned
$28k-32k yearly est. 3d ago
Patient Access Representative-FT-Call Center
Surgery Partners 4.6
Patient service representative job in Milwaukee, WI
Patient Access Representative- Call Center The Orthopedic Institute of WI | 3077 North Mayfair Road, Wauwatosa, WI 53226 As a result of company growth, the Orthopedic Institute of Wisconsin (OIW) is seeking an energetic and self-motivated Patient Access Rep to join the team at our Wauwatosa location.
The Patient Access Rep answers calls from patients, collects clinical information and answer questions, and coordinates any follow up or schedule appointments with the provider care team.
Established in 1985, the Orthopedic Institute of Wisconsin is a nationally recognized leader, practicing pioneering techniques of diagnosis and treatment of orthopedic injuries maximizing each patient's potential for a full recovery and return to their daily lives. With our employees at the heart of everything we do, we are committed to providing an inclusive and supportive environment where every team member feels valued, empowered, and inspired to make a difference.
Why join OIW?
* Competitive pay
* Generous PTO program
* Clinic schedule - no work on evenings/weekends
* Medical, Dental, Vision, and Life Insurance
* 401(k) with company match
* Employee Assistance Program (EAP)
* Employee discount program
Responsibilities:
* Answer the call-center phone with professional and kind demeanor
* Complete pre-registration and insurance verification and communicate financial responsibility during patient calls
* Obtain complete and accurately clinical, demographic, and financial information during the scheduling process
* Record and verify all forms and insurance information into the EMR
* Maintain patient confidentiality according to HIPAA guidelines
* Other duties as assigned
Requirements:
* GED or equivalent
* 2 years of experience working with insurance preferred
* 2 years of medical office experience preferred
* Exemplary work ethic and attendance
* High compassion and kindness needed for working with patients
* Strong attention to detail and problem-solving skills
* Ability to remain professional in high-volume, fast-paced environment
* Excellent verbal and written communication skills
* Demonstrate proficiency of Microsoft software products and computer skills
* EMR software experience is preferred
* Bilingual, Spanish/English is a plus!
The Orthopedic Institute of Wisconsin is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. The Company is committed to promoting a workplace of diversity, equity, and inclusion.
Job Type: Full-time
Pay: Starts at $18/HR and varies based on experience and education
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
Work Location: In person
$18 hourly 14d ago
Patient Care Coordinator
Specialty1 Partners
Patient service representative job in Milwaukee, WI
Our office, Endodontic Specialist of Wisconsin, in Milwaukee, WI is seeking a Patient Care Coordinator to join our busy specialty practice.
Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team, and why we could be the right next step in your career.
Schedule:
Monday - Friday- No Weekends!
Your Responsibilities
You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following:
Welcoming patients to the dental office
Maintaining accurate patient records
Answering all incoming calls and redirecting them or keeping messages
Check, sort and forward emails
Keep updates records and files
Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.)
As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed.
Your Background
You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following:
1-2 years of proven experience as front desk representative in a dental practice is required
Experience in a Endodontic practice is preferred
Denticon experience is preferred
Familiarity with office machines (e.g fax, printer ect.)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
#priority
A high school diploma
Desires to help your patients
If this sounds like you, you will fit right in with the team!
Why You Should Join Our Team
A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.
We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between.
Your Benefits & Perks:
BCBS High Deductible & PPO Medical insurance Options
VSP Vision Coverage
Principal PPO Dental Insurance
Complimentary Life Insurance Policy
Short-term & Long-Term Disability
Pet Insurance Coverage
401(k)
HSA / FSA Account Access
Identity Theft Protection
Legal Services Package
Hospital/Accident/Critical Care Coverage
Paid Time Off
Diverse and Inclusive Work Environment
Strong culture of honesty and teamwork
We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.
Position Base Pay Range$20-$23 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.
Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at **************************************************
Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more.
Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.
$20-23 hourly Auto-Apply 1d ago
Patient Access Rep
Milwaukee Health Services System 3.4
Patient service representative job in Milwaukee, WI
The Patient Access Representative is responsible for managing patient appointments, patient information, and payment processing through accurate and timely data entry. ESSENTIAL FUNCTIONS: To perform this job successfully, an individual must be able to perform each essential function satisfactorily.
* Comply with established policies and procedures.
* Provide excellent customer service.
* Manage appointment schedules to ensure timely patient flow.
* Collect mandatory patient information to ensure accurate demographic entry.
* Coordinate patient information collection related to Sliding Scale Program.
* Verify the needed insurance referral or authorization for services.
* Verify insurance eligibility to ensure accurate and timely remittance.
* Collect patient payments.
* Ensure accurate and timely information exchange with the clinical department.
* Balance cash draw to ensure accuracy.
* Manage patient communication and correspondence.
* Collect data for routine reporting.
* Travel as required to attend meetings and seminars.
* Accomplish projects as a team member or individual as assigned.
* Perform other duties as may be assigned.
QUALIFICATIONS:
Knowledge of:
Basic currency exchange
Computer software applications; EPIC, word processing, electronic spreadsheets
HIPAA, Medicare/FQHC, Medicaid
Medical billing systems; patient/insurance financial management
Ability to:
Follow through, assume responsibility, and use good judgment.
Maintain professionalism under stressful situations.
Communicate effectively and diplomatically with patients, external insurance and contracting entities, and facility personnel both orally and in writing.
Experience/Training:
Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:
Experience:
High School Diploma or GED require
MUST HAVE 2 YEARS of Medical Receptionist/ Medical Registration experience.
Technical Knowledge:
Other Skills: Good oral and written communication. Strong computer literacy
Equipment: PC, Laser-jet printers, modem, facsimile machine, computerized voice mail system, and common office machines.
Software Knowledge: Windows, MS Office (Word, Excel, Access, PowerPoint), Medical Billing Software
PERSONAL CHARACTERISTICS:
Possess the ability to establish and maintain professional working relationships with all levels of staff, clients, and the public.
Detail-oriented with the ability to work with minimum supervision.
Ability to understand and follow verbal and written communication.
Willingness to be part of a team unit and cooperate in the accomplishment of departmental goals and objectives.
Milwaukee Health Services, Inc. is an equal opportunity employer.
Milwaukee Health Services, Inc. does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or veteran status.
$33k-37k yearly est. 60d+ ago
Patient Access Representative I - Emergency Department (Casual)
CWI Landholdings 3.0
Patient service representative job in Milwaukee, WI
At Children's Wisconsin, we believe kids deserve the best.
Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.
We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.
Please follow this link for a closer look at what it's like to work at Children's Wisconsin:
***********************************
At Children's Wisconsin, we're dedicated to providing exceptional care and support to children and families. From the moment they arrive, we strive to create a positive, welcoming, and seamless experience. Our Patient Access Representatives are the first Emergency Departmentouchpoint in that journey, playing a vital role in shaping a stress-free and compassionate environment.
This role will welcome and initiate contact with patient families to obtain necessary registration and insurance information. They register patients by following established department guidelines. Ensuring that all patient accounts flow through the revenue cycle without errors caused by lack of insurance verification, incomplete or inaccurate demographic information or other registration-related errors.
This position requires:
High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED).
Requires 1 year of experience in customer service.
Exhibits guiding behaviors that reflect Children's values and support our mission and vision.
Excellent organizational, analytical, and prioritizing skills necessary to work in a fast-paced environment with multiple tasks done simultaneously. Ability to work independently or as a team.
Ability to work a weekend schedule, holiday schedule and possible hours or location shift change at times.
Knowledge of computer and keyboard, Microsoft Window and basic word processing skills and ability to troubleshoot basic PC issues.
Proficient data entry skills with accuracy and speed Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.
Certifications/Licenses:
$31k-37k yearly est. Auto-Apply 60d+ ago
Dental Patient Care Coordinator needed for Dental Clinic in Milwaukee, WI
Healthplus Staffing 4.6
Patient service representative job in Milwaukee, WI
Quick job details:
Setting: Private Dental Clinics in the Greater Milwaukee area
Schedule: Full time, 40 hour work week, no weekends.
Hours: Clinics are open 7a-7p, must work within those hours.
Job Requirements: Experienced as a Clinical Care Coordinator in a Dental Clinic
Compensation: Competitive hourly
Benefits: Full benefits
About Us:
HealthPlus Staffing is National Leader in the Healthcare Staffing Industry. We partner up with top facilities nationwide with the focus of finding them highly qualified candidates.
Our Promise:
We will put you in front of the decision makers.
We will provide feedback on your application.
We will work on your behalf to obtain as much info as you need to make a well-informed decision.
If interested in this position, please submit an application or call us at 561-291-7787 to speak with one of our highly experienced consultants. We look forward to finding your next position!
The HealthPlus Team.
$25k-40k yearly est. 60d+ ago
Medicaid Specialist
Brookdale 4.0
Patient service representative job in Milwaukee, WI
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
Education and Experience
High school diploma or GED is required. Minimum of one year of customer service experience is required. Healthcare office experience is preferred. Excellent customer service skills is required. General knowledge of Microsoft Office (i.e. Excel, Word, etc.) is required.
Certifications, Licenses, and Other Special Requirements
None
Management/Decision Making
Makes standard and routine decisions based on detailed guidelines with little independent judgment. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.
Knowledge and Skills
Has a basic level of skill and can follow written or verbal instructions. Has basic technical skills to complete a few repetitive and well-defined duties. Has a basic knowledge of the organization in order to answer basic questions. Strong communication and customer service skills. Effective interpersonal and organizational skills accompanied with the ability to work with a high level of volume and detail.
Physical Demands and Working Conditions
Standing
Walking
Sitting
Use hands and fingers to handle or feel
Reach with hands and arms
Stoop, kneel, crouch crawl
Talk or hear
Vision
Requires interaction with co-workers, residents or vendors
Brookdale is an equal opportunity employer and a drug-free workplace.
The Medicaid Specialist uses established guidelines to provide exceptional customer service and support to ensure customer accounts are accurate and meet the state and payer Medicaid requirements.
Researches accounts and resolves potential errors and issues through the audit of accounts from phone calls, emails, and tickets received.
Processes a series of assigned tasks including move-ins, conversions to Medicaid, charge maintenance, and agreement and billing party changes following state Managed Care Organization (MCO) guidelines.
Works with communities to correct accounts prior to monthly resident invoicing.
Updates resident accounts upon state and MCO rate changes.
Monitors and distributes work tickets through internal system as well as mail and external faxes.
Evaluates and identifies opportunities to drive process improvements that positively impact performance and customer experience.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
$37k-60k yearly est. Auto-Apply 60d+ ago
Pat Access Rep I- .8 FTE, 1st Shift
Children's Hospital and Health System 4.4
Patient service representative job in Milwaukee, WI
At Children's Wisconsin, we believe kids deserve the best.
Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.
We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.
Please follow this link for a closer look at what it's like to work at Children's Wisconsin:
***********************************
Welcomes and initiates contact with patient families to obtain necessary registration and insurance information. Registers patients by following established department guidelines. Ensure that all patient accounts flow through the revenue cycle without errors caused by lack of insurance verification, incomplete or inaccurate demographic information or other registration-related errors.
Minimum Job Requirements
Education
High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED).
Experience
Requires 1 year of experience in customer service.
Knowledge / Skills / Abilities
Exhibits guiding behaviors that reflect Children's values and support our mission and vision.
Excellent organizational, analytical, and prioritizing skills necessary to work in a fast-paced environment with multiple tasks done simultaneously. Ability to work independently or as a team.
Ability to work a weekend schedule, holiday schedule and possible hours or location shift change at times.
Knowledge of computer and keyboard, Microsoft Window and basic word processing skills and ability to troubleshoot basic PC issues.
Proficient data entry skills with accuracy and speed
Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.
Certifications/Licenses:
$31k-35k yearly est. Auto-Apply 17d ago
Patient Care Coordinator
Smile Brands 4.6
Patient service representative job in Union Grove, WI
As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.
Schedule (days/hours)
Monday and Tuesdays 8am-6pm Wednesday's and Thursday's 7:30am-4pm
Responsibilities
* Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
* Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
* Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism
Qualifications
* At least one year related experience
* Knowledge of dental terminology
* Strong communication and interpersonal skills, with a focus on delivering exceptional customer service
Preferred Qualifications
* Previous experience in a dental or medical office setting
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
$33k-40k yearly est. Auto-Apply 6d ago
Title & Registration Specialist
The Boat House 4.2
Patient service representative job in Elkhorn, WI
🌟 Now Hiring: Title & Registration Specialist🌟
Schedule: Monday-Friday, 8:00 AM-5:00 PM
Are you detail-oriented, organized, and passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where a positive attitude, teamwork, and professionalism truly matter? If so, we want you on our team!
We are seeking a Title & Registration Specialist to support our administrative and accounting operations by ensuring accurate, timely processing of sales documentation, title work, and registration filings. This role is essential to creating a smooth, professional experience for our customers and supporting successful collaboration across Sales, Finance, and internal teams.
✨ What You'll Do
Process title and registration paperwork accurately and efficiently.
Provide exceptional customer service by responding promptly, courteously, and helpfully to customer questions.
Maintain organized, secure electronic and physical filing systems for registration documents and trade titles.
Work closely with Sales, Finance, and Registration teams to ensure smooth, timely workflow and communication.
Bring positive energy and a solutions-oriented mindset to daily tasks and team interactions.
🌟 What Makes You a Great Fit
You are friendly, customer-focused, and enjoy helping others.
You stay calm and professional under pressure.
You have strong attention to detail and love keeping things organized.
You communicate clearly-both in writing and verbally.
You bring a positive attitude, act with integrity, and work well as part of a team.
Experience with title processing is a plus, but we're willing to train the right positive, motivated candidate.
💼 Core Values You'll Embrace
Do the Right Thing
Respect
Customer Focus
Positive Energy
Team Player
Why You'll Love Working Here
Supportive, team-oriented environment
Consistent weekday schedule
Opportunity to make a meaningful impact on the customer experience
A workplace that values positivity, professionalism, and growth
If you're ready to bring your customer-first mindset, strong work ethic, and upbeat energy to a great team, we'd love to hear from you!
Apply today and help us deliver an exceptional experience to our customers every step of the way.
The Boat House is an EOE and participates in the federal E-Verify Program.
The Boat House is a drug-free workplace. This offer is contingent upon your willingness to adhere to a safe and drug-free workplace.
$24k-29k yearly est. 43d ago
Dental Patient Care Coordinator-( Must Speak Spanish& have Experience)
Mynt Dental
Patient service representative job in Mount Pleasant, WI
We provide dental services using
state of the art technology
and exceptional lifetime care for our patients, and want to hire team members who want to grow, work in a satisfying environment and foster a strong team building culture.
As a Business Assistant ( Front Desk Receptionist ), you are the first person that our patients see when they walk in and have one of the most ( if not the most ) important positions in a dental office. You will work in an environment that encourages learning, team cohesion, and puts patients first
Requirements
Minimum of 6 months of experience working in a dental office / same position
Spanish Speaking
Saturday availability is essential. While you won't be scheduled every Saturday, being available is a requirement for the role.
Start time is as early as 8:20 AM each day.
End times can vary:
On weekdays, we close at 6:00pm, and shifts can go as late as 6:45 PM, though most days end earlier.
On Saturdays, we close at 4:00 pm the latest shift ends at 4:45 PM, but again, most Saturdays finish sooner.
We Prefer:
Familiarity with Dentrix Ascend
Cross Trained / some knowledge of the Clinical side.
Job Type: Full Time
Benefits:
401K
Sick Pay or Paid Time Off
Health Insurance
Vision
Employee Dental Program
Bonuses
Opportunity to be part of a loved, secured and fast growing dental company.
More about the role:
Greet and welcome patients from the start of their dental journey, as well as sustain patient comfort and provide appropriate education to patients
Knowledge of Account Ledger
Insurance Breakdown
Answering phone calls
Scheduling appointments
Creating and Presenting treatment plans
Checkout patients
Charge patients for services
Create claims
Send claims
Send Pre Authorizations
Utilize Dentrix Ascend for patient scheduling and record keeping
Adherence to HIPAA protocols
Other duties associated with Business Assistants & Receptionists at a dental office.
Partner with the providers and team to implement our systems and maximize office workflow
JOB CODE: 1000019
$29k-46k yearly est. 60d+ ago
Patient Access Representative-FT-Call Center
Surgery Partners Careers 4.6
Patient service representative job in Milwaukee, WI
Patient Access Representative- Call Center
The Orthopedic Institute of WI | 3077 North Mayfair Road, Wauwatosa, WI 53226
As a result of company growth, the Orthopedic Institute of Wisconsin (OIW) is seeking an energetic and self-motivated Patient Access Rep to join the team at our Wauwatosa location.
The Patient Access Rep answers calls from patients, collects clinical information and answer questions, and coordinates any follow up or schedule appointments with the provider care team.
Established in 1985, the Orthopedic Institute of Wisconsin is a nationally recognized leader, practicing pioneering techniques of diagnosis and treatment of orthopedic injuries maximizing each patient's potential for a full recovery and return to their daily lives. With our employees at the heart of everything we do, we are committed to providing an inclusive and supportive environment where every team member feels valued, empowered, and inspired to make a difference.
Why join OIW?
Competitive pay
Generous PTO program
Clinic schedule - no work on evenings/weekends
Medical, Dental, Vision, and Life Insurance
401(k) with company match
Employee Assistance Program (EAP)
Employee discount program
Responsibilities:
Answer the call-center phone with professional and kind demeanor
Complete pre-registration and insurance verification and communicate financial responsibility during patient calls
Obtain complete and accurately clinical, demographic, and financial information during the scheduling process
Record and verify all forms and insurance information into the EMR
Maintain patient confidentiality according to HIPAA guidelines
Other duties as assigned
Requirements:
GED or equivalent
2 years of experience working with insurance preferred
2 years of medical office experience preferred
Exemplary work ethic and attendance
High compassion and kindness needed for working with patients
Strong attention to detail and problem-solving skills
Ability to remain professional in high-volume, fast-paced environment
Excellent verbal and written communication skills
Demonstrate proficiency of Microsoft software products and computer skills
EMR software experience is preferred
Bilingual, Spanish/English is a plus!
The Orthopedic Institute of Wisconsin is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. The Company is committed to promoting a workplace of diversity, equity, and inclusion.
Job Type: Full-time
Pay: Starts at $18/HR and varies based on experience and education
Schedule:
8 hour shift
Day shift
Monday to Friday
Work Location: In person
$18 hourly 13d ago
Scheduling Specialist
Radiology Partners 4.3
Patient service representative job in Waukesha, WI
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Scheduling Specialist to join our team. As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This position is full-time working Monday, Wednesday, Thursday and Friday from 8:00am-4:30pm and Tuesday from 11:30am-8:00pm; includes weekend rotation up to four per year.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling Activities
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and team members
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only
(10%) Insurance Activities
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Other Tasks and Projects as Assigned
$28k-32k yearly est. 3d ago
Pat Access Rep I-Full Time, Greenfield Clinic
CWI Landholdings 3.0
Patient service representative job in Greenfield, WI
At Children's Wisconsin, we believe kids deserve the best.
Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.
We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.
Please follow this link for a closer look at what it's like to work at Children's Wisconsin:
***********************************
Welcomes and initiates contact with patient families to obtain necessary registration and insurance information. Registers patients by following established department guidelines. Ensure that all patient accounts flow through the revenue cycle without errors caused by lack of insurance verification, incomplete or inaccurate demographic information or other registration-related errors.
Minimum Job Requirements
Education
High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED).
Experience
Requires 1 year of experience in customer service.
Knowledge / Skills / Abilities
Exhibits guiding behaviors that reflect Children's values and support our mission and vision.
Excellent organizational, analytical, and prioritizing skills necessary to work in a fast-paced environment with multiple tasks done simultaneously. Ability to work independently or as a team.
Ability to work a weekend schedule, holiday schedule and possible hours or location shift change at times.
Knowledge of computer and keyboard, Microsoft Window and basic word processing skills and ability to troubleshoot basic PC issues.
Proficient data entry skills with accuracy and speed
Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
Schedule
Mon-Fri 8am-4:30pm
Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.
Certifications/Licenses:
$30k-37k yearly est. Auto-Apply 39d ago
Patient Care Coordinator
Smile Brands 4.6
Patient service representative job in Racine, WI
As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.
Schedule (days/hours)
Monday 8:00am-5:00pm, Tuesday 8:00am-5:00pm, Wednesday 8:00am-5:00am, Thursday 8:00am-5:00pm
Responsibilities
* Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
* Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
* Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism
Qualifications
* At least one year related experience
* Knowledge of dental terminology
* Strong communication and interpersonal skills, with a focus on delivering exceptional customer service
Preferred Qualifications
* Previous experience in a dental or medical office setting
Compensation
$17-$20/hour
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
$17-20 hourly Auto-Apply 48d ago
Learn more about patient service representative jobs
How much does a patient service representative earn in Milwaukee, WI?
The average patient service representative in Milwaukee, WI earns between $28,000 and $39,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.
Average patient service representative salary in Milwaukee, WI
$33,000
What are the biggest employers of Patient Service Representatives in Milwaukee, WI?
The biggest employers of Patient Service Representatives in Milwaukee, WI are: