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Patient service representative jobs in Montana - 410 jobs
Surgery Scheduler - Neurosurgery (1.0 FTE)
Billings Clinic
Patient service representative job in Billings, MT
You'll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet Recognition consecutively since 2006. And you'll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine! You can make a difference here. About Us Billings Clinic is a community‑owned, not‑for‑profit, Physician‑led health system based in Billings with more than 4,700 employees, including over 550 physicians and non‑physician providers. Our integrated organization consists of a multi‑specialty group practice and a 304‑bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality. Your Benefits We provide a comprehensive and competitive benefits package to all full‑ and part‑time employees (minimum of 20 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. Click here for more information or download the Employee Benefits Guide. Magnet: Commitment to Nursing Excellence Billings Clinic is proud to be recognized for nursing excellence as a Magnet ‑designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re‑designation process happens every four years. Click here to learn more! Pre‑Employment Requirements All new employees must complete several pre‑employment requirements prior to starting. Click here to learn more! NEUROSURGERY (BILLINGS CLINIC CLINIC) Shift: Day Employment Status: Full‑Time (.75 or greater) Hours per Pay Period: 1.00 = 80 hours every two weeks (Non‑Exempt) Starting Wage DOE: $17.25 - 21.56 The Surgery Scheduler is responsible for coordinating clerical and administrative support functions within the Neurosurgery Department. Appropriately interacts with physicians, patients, family and staff. Supports unit activities to ensure smooth functioning of the surgical process and assures the appropriate clinical and insurance information is collected for the surgery scheduled. Responsibilities include but are not limited to personal management to include personnel selection, orientation/training, scheduling, development/mentoring, performance appraisals, coaching and counseling, disciplinary actions, physician relationships, intradepartmental and interdepartmental activities, quality control and process improvement activities, regulatory compliance and fiscal control. Essential Job Functions Maintain a detailed knowledge of the OR information system's functionality and structure to ensure Neurosurgery Surgery Scheduling is seamless. Understand the implications of the data and how the data is utilized. Participate in maintaining the integrity of the system data. Develop and maintain records and files in an organized manner. Communicate appropriately with customers to identify concerns and issues, investigate and coordinate resolution of non‑routine problems. Initiate appropriate follow‑up to ensure that all matters requiring attention are addressed promptly and efficiently. Refer more complex problems to the Manager or Director as appropriate. Identify needs and set goals for own professional growth and development; meet all system/departmental educational requirements. Maintain competency in all organizational, departmental, and outside agency safety standards relevant to job performance. Design and produce documents, forms, reports and data graphs for projects and programs based on needs identified by the staff and/or leadership. Duties include data gathering, database extractions, and data analysis for various projects and preparation of a variety of reports and data graphs requiring independent judgment with minimal supervision. Provide routine administrative and secretarial support to the department staff including answering two incoming telephone lines and call coordination, surgery scheduling, and file management. Communicate appropriately with customers to identify concerns and issues, investigate and coordinate resolution of non‑routine problems. Initiate appropriate follow‑up to ensure that all matters requiring attention are addressed promptly and efficiently. Refer more complex problems to the Clinical Coordinators, Manager or Director as appropriate. Comprehensive Stroke Center Education Requirements. Required to complete 1 education hour annually for DNV Comprehensive Stroke Program requirements. Minimum Qualifications High School or GED Billings Clinic is Montana's largest health system serving Montana, Wyoming and the western Dakotas. A not‑for‑profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi‑specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at ******************************* Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and/or disability. To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process. Human Resources is located on the corner of North 29th and 8th Avenue North. Enter through the main entrance to the building and go to the lower level. Human Resources is located at the bottom of the main entrance staircase to the right. #J-18808-Ljbffr$17.3-21.6 hourly 5d agoConstruction Management Representative
Project Solutions Inc.
Patient service representative job in Billings, MT
Job Description Period of Performance: Until June 2026. Salary Range: $80,000 to $95,000 DOE Join a team of ever-growing professionals who look to make a difference on projects both domestically and internationally. Our organization is growing, and we believe your career should too! Build your future with Project Solutions, Inc. Project/Position Overview: Exterior Rehabilitation of Fort Yellowstone Historic Housing Project Solutions Inc. is seeking an experienced Construction Management Representative for an exciting opportunity at Yellowstone National Park, SD. We are always looking for hard working professionals to join our diverse workforce and gain experience on a large variety of projects. This project will address the deterioration of the Fort Yellowstone Upper Mammoth Historic Housing exteriors on 6 buildings (the base scope: Buildings 4, 5, 6, 7, 8 and 9). Work includes, but is not limited to, replacing roof systems including underlayment, flashing, drip edges, roof finishes (metal, wood shingle, tile), cornices, fascia, trim gutters, and downspouts. The project will repair and refinish windows; install new storm windows; repair or replace front and rear porches to include steps and railing; repair or rebuild chimneys including the installation of chimney caps and support brackets; repair of damaged siding and trim; removal of lead paint; repainting of exterior finishes; and associated civil site work. All work will comply with the Secretary of the Interior's Standards for the Treatment of Historic Properties. Responsibilities and Duties: Provide technical assistance and support to CO during construction. Read, interpret and understand the construction contract plans and specifications Arrange, attend and facilitate a variety of meetings, including weekly meetings at the project site. Document issues encountered and problems experienced with the construction contractor. Review contractor's baseline and progress schedules. Draft project related correspondence for NPS to review and issuance Understand and document inspections during and post construction as well as mock-up inspections Inspect the work of the construction contractor for progress, workmanship, quality and conformance with contract documents, applicable building codes and safety standards. Deliver reports, reviews, evaluations, design work, etc. to CO. Review, analyze, and assist in preparing cost estimates Review and process Construction Contractor's RFIs and assist in resolution, draft response, tracking, and follow up. Required Education, Knowledge and Skills: Education and professional qualifications related to construction, architecture, and engineering. 5+ years related Construction Management Experience. Minimum of OSHA 30-hour construction safety training. Knowledge and experience in historical preservation projects. Knowledge in construction practices including applicable building codes, applicable safety regulations (must have a minimum of Occupational Safety and Health Administration (OSHA) 30 hour construction safety training), cost breakdown estimating and negotiating, and technical writing. Knowledge of cost estimating with breakdown of labor, materials and equipment costs for proposed construction contract modifications. Ability to read and interpret plans, schedules, and other specifications. Written and verbal communication, problem-solving, and conflict resolution skills Knowledge of software including Microsoft Project, Word and Excel. Maintain a valid driver's license. Qualified applicant must be able to pass a background check. Ability to walk or climb on a daily basis to observe contract performance. Ability to communicate effectively with a diverse range of individuals. Ability to multi-task and prioritize in a fast-paced work environment. Ability to stand, stoop, kneel, bend, walk or climb daily to observe contract performance for prolonged periods of time. Must be able to physically operate a motor vehicle without danger to self or to others. Work outside the office involving strenuous activity and exposure to the elements for up to 10 hours per day, with weather varying from extreme heat to extreme cold and walking over rough, uneven surfaces. What Does PSI Offer You? Three options for medical plans plus dental and vision insurance offerings 24/7 healthcare access to telehealth services for your convenience HSA Company life insurance options for you and your family Short-term and long-term disability offerings PLUS an $800 monthly allowance is provided to offset your PSI insurance premium costs 401(k) with a 4% employer match Generous PTO, paid-federal holidays, and sick leave Always the opportunity for professional development The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. Benefit offerings subject to change. Project Solutions, Inc. is an equal opportunity employer, women, individuals with disabilities, protected veterans and minorities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. EEO/M/F/Vets Powered by JazzHR XeCJaGMHwy$80k-95k yearly 3d agoPatient Access Specialist - Imaging
Livingston Healthcare
Patient service representative job in Montana
Imaging Access Specialists are instrumental in ensuring the efficient and effective flow of patient needs within the Imaging Department. Responsible for greeting and registering patients, gathering appropriate demographic and insurance information, scheduling appointments. Imaging Access Specialists also serve as a primary technology resource for the PACS and teleradiology system. Responsibilities include data distribution for PACS related technology. Schedule: 1.0FTE (40 hours) Mon-Fri 4x10 7:30am- 6:00pm Compensation: $22.47/hr + DOE Robust Benefits Package ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES: Greets all patients, families, and customers to the department. Prepares appropriate paperwork for admission/registration and completes registration information gathering demographic and financial information. Answers all calls coming into Imaging and manages as appropriate. Schedules and coordinates appointments in a manner that meets the patient s needs and assists the department in the management of patient flow utilizing knowledge of Imaging scheduling protocols. Schedules complex orders for Imaging services. Instructs patients on specific preparations and/or restrictions necessary to prepare for Imaging procedures. Involves other departments as needed. Educates patients on medically necessary waivers and obtains appropriate signatures. Prepares exam paperwork and distributes it to staff expediently. Coordinates the electronic medical record of the Imaging patient. ADDITIONAL RESPONSIBILITIES: Full cross-trained and able to work in Patient Access Introduction to PACS digital radiology information systems Ability to analyze basic customer inquiries and determine appropriate action with the assistance of the Imaging Coordinator, Radiology RN, and Imaging Department Manager. Excellent interpersonal skills Ability to deal with difficult situations in a mature and professional manner Demonstrated excellence in customer service skills May participate in training/orientation of new staff as skills and competency levels allow QUALIFICATIONS (Required): High School diploma or equivalent. Computer skills. Knowledge of Microsoft office products. ADDITIONAL DESIRABLE QUALIFICATIONS: One year s customer service experience preferred. Knowledge of electronic medical record and payment system. Mature personality, acute sense of responsibility and integrity. Attention to detail is a must. Positive attitude and flexibility during routine workday Well-groomed, tactful, professional, patient, pleasant and customer focused$22.5 hourly 32d agoCustomer Service Representative
Weeds Inc.
Patient service representative job in Billings, MT
Full-Time| $18/hr + Commission Monday-Friday Some Saturdays Weed Man Billings is a locally owned company serving our community with pride. We're looking for a friendly, motivated Customer Service Representative to join our fast-paced, positive team. What You'll Do: Answer phones, emails, texts, and walk-in inquiries Assist customers with lawn care, mosquito control services, and snow removal Provide accurate quotes and maintain customer accounts Deliver exceptional service with a positive, team-first attitude What We're Looking For: 6+ months of customer service experience Strong communication and multitasking skills Basic Microsoft Office knowledge Sales experience is a plus (not required) Positive attitude and willingness to learn Pay & Perks: $18/hour + commission & bonuses Medical insurance (employer contribution) Dental & vision insurance (100% employer paid) SIMPLE IRA with company match Paid time off & major holidays Free lawn care & mosquito services Join a local company that values great service, teamwork, and growth. Apply today!$18 hourly Auto-Apply 5d agoPT - In-Patient
Copper Ridge Health and Rehab
Patient service representative job in Butte-Silver Bow, MT
Meda Health is looking for a Physical Therapist to work a travel assignment in an acute care hospital setting. Must have at least two years of experience, state licensure and BLS. Competitive and Transparent Pay We value your expertise and respect your dedication - and our goal is to compensate you more than fairly for them. We don't want you to scramble to figure out your coverage, especially when you're already feeling under the weather. At Meda Health, your coverage starts when you do. You're covered, period. Our employees get the following benefits right off the bat: Health Vision Dental Life insurance$30k-36k yearly est. 41d agoPatient Access Associate I PRN1
SCL Health
Patient service representative job in Miles City, MT
You. You bring your body, mind, heart and spirit to your work as a Patient Access Associate - Registration Specialist. Your compassion is tangible: whether your patient is 18 or 85, they feel it in the hand they hold. Families feel it in your prayers. Colleagues feel it in your support. You're generous with your thoughts, your partnerships and especially your voice, because your opinion matters . You're great at what you do, but you want to be part of something even greater. Because you believe that while individuals can be strong, the right team is invincible. Us. Holy Rosary Healthcare is part of SCL Health, a faith-based, nonprofit healthcare organization that focuses on person-centered care. Our 25-bed acute care hospital, residential living community and clinic provide eastern Montana with comprehensive services in one beautiful location. We are fully dedicated to providing care aligned with community needs, and are proud to treat the poor, the vulnerable, our community and each other. Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind and social well-being. To that end, we've launched a Healthy Living program to address your holistic health. Healthy Living includes financial incentives, digital tools, tobacco cessation, classes, counseling and paid time off. We also offer financial wellness tools and retirement planning. We. Together we'll align mission and careers, values and workplace. We'll encourage joy and take pride in our integrity. We'll laugh at each other's jokes (even the bad ones). We'll hello and high five. We'll celebrate milestones and acknowledge the value of spirituality in healing. We're proud of what we know, which includes how much there is to learn. Your day As a Patient Access Associate - Registration Specialist, you need to know how to: As a Patient Registration Clerk you know that every day is different, which is why you need to know how to: Register patients. Confirm, enters, and/or updates all required demographic data on patient and guarantor on registration system. Avoid overlays and duplicate patient medical records. Follow procedures when identifying a patient and applying the patient identification bracelet. Register patients during downtime following downtime procedures and enters data into registration system immediately upon system availability. Obtain and explains copies of insurance card(s), forms of ID, and signature(s) on all required forms. Verify information on appropriate accounts to determine insurance coordination of benefits, pre-certification/prior-authorization if not verified by PASC. Complete the Medicare Secondary Payer (MSP) questionnaire when applicable. Verify insurance to determine coordination of benefits and obtain authorization and/or referrals as required. Screes for and processes non-covered services and waiver of liability (ABN) through automated screening at time of service. Inform self-pay patients of liability due, prepayment requirements and coordinates screening of alternate funding sources if applicable. Prepare estimate of procedures, calculates advance payment requirements on previous or bad debt and current balances. Refer potentially eligible patients to financial counseling and/or contract eligibility vendor(s). Coordinate with clinical areas and other ancillary departments to obtain accurate orders in order to establish patient financial expectations. Collect patient payments and provides accurate receipt. Post all payments in system. Reconcile receipts with cash collected and completes required balancing forms. Document patient account notes for all interactions/transactions. Maintain departmental and/or individual work queues and reports as required. Explain/answer patient billing inquiries and interprets statement data to resolve accounts. Escalate account issues which cannot be resolved. Update the emergency department room tracking system. Your experience We hire people, not resumes. But we also expect excellence, which is why we require: High School Diploma or equivalent Minimum of 1 year previous experience in the hospitality or service industry is preferred Strong organizational skills and attention to detail Your next move Now that you know more about being a Patient Access Associate - Registration Specialist on our team we hope you'll join us. At SCL Health you'll reaffirm every day how much you love this work, and why you were called to it in the first place.$27k-32k yearly est. Auto-Apply 60d+ agoPatient Service Representative, Neurology Clinic (Full Time)
Benefis Health System
Patient service representative job in Great Falls, MT
Benefis is one of Montana's largest and premier health systems, and we are committed to providing excellent care for all, healing body, mind, and spirit. At Benefis, we work hard to support our employees in every aspect of their careers by offering outstanding benefits and compensation, state-of-the-art facilities, and multiple growth opportunities. The only thing missing is you! Performs customer service functions in the medical office setting. Demonstrates the ability to deal with pressure to meet deadlines, to be accurate, and to handle constantly changing situations. Demonstrates the ability to deal with a variety of people, deal with stressful situations, and handle conflict. Will perform all job duties or job tasks as assigned. Will follow and adhere to all requirements, regulations and procedures of any licensing board or agency. Must comply with all Benefis Health system organization policies and procedures. Education/License/Experience Requirements: High School Graduate or Equivalent Minimum of two (2) years medical office experience preferred. Previous experience with health insurance and patient billing preferred. Completion of medical terminology course required within 30 days of hire/transfer. Completion of Clarivate Patient Access II Education Packet within 3 months of hire/transfer.$28k-31k yearly est. Auto-Apply 13d agoAdmissions Clerk, PRN
Cabinet Peaks Medical Center
Patient service representative job in Libby, MT
Job DescriptionSalary: $15.32-$21.45 DOE Cabinet Peaks Medical Center is looking for an Admissions Clerk to join our Admissions Team! Reporting to the Patient Financial Services Manager, performs inpatient admissions and registrations for outpatient services. May serve as a backup for other business office functions. Major Job Duties & Responsibilities Arranges for the efficient and orderly admission of inpatients and the registration of individuals who have hospital based outpatient care, testing or procedures. This includes but is not limited to observations, emergency, walk in clinic, laboratory, imaging, surgical services, rehabilitation, and outpatient services. Ensures that patient demographics and insurance information is collected through the pre-registration or interview process and accurately entered into the ADT system (Meditech). Performs duties in reception/cashiering/switchboard. Pre-authorization of outpatient services, as needed. Verifies insurance in different web-based sites or products. Collects deposits, copayments, deductibles and other patient liabilities from patients per policy. Participates in monthly staff meetings, training sessions, and annual education sessions, disaster drills, etc... Adheres to compliance regulations such as EMTALA, HIPAA, and MSP, etc... Works well under pressure in a high traffic work environment with shared workspace. Works all shifts when needed, including weekends & holidays. Skills, Knowledge, & Abilities Strong communications skills both verbal and written. Professional Customer Services skills and pleasant and courteous demeanor. Knowledge of insurances. Ability to follow directions. Ability to follow Federal/ State and hospital policy and guidelines. Ability to multitask. Demonstrate knowledge of high level of care, accuracy and efficiency as it relates to patient registration. Strong organizational skills, including the ability to write and interpret notes. Strong typing skills, and basic knowledge of office machines such as phones, faxes and copy machines. Experience Preferred at least 1 year of experience but not required. Educational Requirements High School diploma or equivalent education. Schedule: PRN (fill in as needed) - varied shifts. Days worked & shifts may vary including nights, evenings, and/or weekends. Primarily eight (8) hour shifts to provide departmental coverage including weekend, holidays and on call status. Hours and shifts may change or rotate to provide coverage and perform the necessary duties. Cabinet Peaks Medical Center is committed to providing a safe, efficient, and productive work environment for all employees. To help ensure a safe and healthful working environment, each applicant to whom an offer of employment has been made will be required as a condition of employment to undergo a substance test. Additional pre-employment items may be required. Please contact Human Resources for details.$15.3-21.5 hourly 30d agoDistribution Scheduler 5pm-3am
Milwaukee Tool
Patient service representative job in Montana
The distribution scheduler is responsible for allocating and releasing orders to distribution. Duties and Responsibilities Allocates orders and releases work to distribution for the fulfillment associates to pick and consolidate Completes the waves in the warehouse management system Ensures that the orders are complete, printed, and reviewed prior to picking Updates the wave sheets and communicates to distribution supervisors when work is ready to be released Allocates product in inventory to outbound orders Ensures orders are completed by the fulfillment associates Ensures a balance of work is completed for each throughout the distribution center Responsible for overall organization and cleaning of area Other duties as required and assigned Physical Demands General office setting Repetitive motion Able to work in various temperature conditions Education and Experience Requirements Requires education equivalent to four years of high school; two year degree preferred Previous warehouse/distribution experience preferred, but not required Strong math and analytical skills Working knowledge in MS Office (Excel, Outlook, Word) Computer skills Physical and Weight Lifting Demands The physical and weight lifting demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Milwaukee Tool is an equal opportunity employer.$25k-29k yearly est. Auto-Apply 4d agoPatient Care Coordinator
Bauer & Clausen Optometry
Patient service representative job in Billings, MT
Bauer & Clausen Optometry is one of Billings' best-kept secrets. Our mission is to provide complete, thorough, and innovative eye care for all ages. We focus on continually sharing ideas and looking for ways to improve in order to enhance both our patient and team experience. Don't have experience in the eyecare industry? That is okay! We provide paid on the job training to every employee regardless of experience level. Experience in the eyecare industry is not required. We focus on hiring the right fit for our team because we are confident that we can train the skills. Perks! We will champion your growth and help you acquire new skills and knowledge to benefit you both personally and professionally. The starting wages for a patient care coordinator ranges from $17.20-$18.65 per hour depending on experience in the eyecare industry. In addition, we offer the following benefits: Competitive compensation structure that allows for continued growth, along with structured opportunities for bonus pay Health Insurance with HSA Vision Benefits including complimentary eyewear for our employees and complimentary exams for our employees and their immediate family. Paid Training Paid Holidays and Personal Time Off Retirement Plan with Employer Contributions Four 10 Hour Shifts per Week (No Saturdays or Sundays!) Opportunity to Become Certified in your Field Employee Well Being Package Do you want to transform an industry? Do you enjoy NOT working weekends? Do you crave new challenges and find delight in wowing people? As a patient care coordinator, you are responsible for coordinating an amazing, patient-focused experience. Other responsibilities include: Check patients in and out for their appointments Locate and verify insurance benefits Invoice patients Schedule appointments and answer phones Train new contact lens wearers Guide patients throughout their visit in our office$17.2-18.7 hourly 60d+ agoOffice Manager/Patient Access Representative
Rocky Boy Health Center
Patient service representative job in Box Elder, MT
Manages front office operations and patient registration at the Miyo Center, ensuring efficient service delivery, accurate records, and a welcoming environment for patients, youth, and families. Oversee patient registration, scheduling, and front desk operations. Maintain accurate records and ensure confidentiality. Coordinate communication between staff, departments, and programs. Support administrative needs for youth and wellness services. Supervise front office workflow and customer service. MINIMUM QUALIFICATIONS High school diploma or GED. Experience in office administration, reception, or patient registration. Strong communication and organizational skills. Disclaimer This employment announcement does not contain a comprehensive description of activities, duties, or responsibilities that are required for this position. Duties, responsibilities, and activities will be reviewed periodically as duties and responsibilities change with necessity. Applicants with credentials that do not meet the minimum qualification for this position will not be considered. Rocky Boy Health Center Human Resources disclaims responsibility for ensuring the completion of application packages, considering only those applications received in proper and completed form before the 4:00 PM closing date for the advertised position. This employment announcement is subject to change depending on budget availability and organizational priorities. Employment offers are contingent upon the satisfactory completion of a background check and pre-employment drug test, with successful applicants being subject to a 60-day probationary period. Notice to Recruiting Agencies and Third-Party Vendors Rocky Boy Health Center does not accept unsolicited resumes, proposals, or candidate submissions from recruiting agencies or third-party vendors. We are not seeking new recruiting or placement services for any positions at this time. Any unsolicited submissions will be considered property of Rocky Boy Health Center, and we will not be responsible for any associated fees.$29k-35k yearly est. Auto-Apply 11d agoStandardized Patient
Touro University
Patient service representative job in Great Falls, MT
The Standardized Patient will play the role of patient for the purposes of training, teaching, and/or testing students. Responsibilities Responsibilities include, but are not limited to: Act as a patient in simulated SP student encounters, training sessions, and/or other educational sessions. Engage and be cooperative when being interviewed and/or examined by a medical student Qualifications Education, Preparation, and Training High School Diploma or GED Standard patient experience preferred Knowledge/ Skills/ Abilities Ability to read and memorize a script Ability to accurately portray the patient described in the script Ability to assess and evaluate students using a provided evaluation form Physical Demands Extensive time sitting and standing Skin contact to areas including (but not limited to) the head, throat, abdomen, chest, back, and extremities may occur as part of the case scenario, training, and/or educational sessions$33k-36k yearly est. Auto-Apply 60d+ agoFront Office Patient Representative
Excel Physical Therapy
Patient service representative job in Bozeman, MT
Excel Physical Therapy is celebrating 20 years of service in 2021! We are a specialized physical therapy practice that collaboratively provides the most effective manual, orthopedic and sports therapy treatments, allowing us to efficiently return our patients to their highest level of comfort and functionality. Founded in 2001, our practice is locally and physical-therapist-owned with two locations in Bozeman and Manhattan, Montana. We value teamwork and we enjoy working together while serving, helping and caring for our patients as well as providing education and outreach to the Gallatin Valley community. Learn more about us and our mission at ****************** Excel Physical Therapy is an equal opportunity employer. Job Description Well-established physical therapy outpatient practice is seeking a friendly, compassionate, and organized Front Office Patient Representative to join our dedicated front office team in our Bozeman office located at 1823 W. College Street. Full time position with approximate hours 10:30am-6:30pm, Monday thru Friday. Occasional shift coverage for other front office team members with advanced notice and planning. Occasional vacation coverage needed for our Manhattan clinic location front office. The role of this very important team position is to welcome our clients graciously and provide excellent customer service and communications. Key focus areas are greeting patients, scheduling patient appointments, reviewing and data-entry of registration documents, answering phone calls, collecting patient responsibility payments, coordinating insurance verification and authorization with payers, accounts receivable tasks, preparing and organizing patient charts, coordination of patient accounts, and reminder phone calls. Due to current COVID-19 precaution protocols, the person in this role screens patients with a verbal questionnaire and temperature check before in office appointments. PPE is provided to staff and is in line with CDC protocols. Support the medical team and help to direct our office support team in their cleaning and organizing duties, possible occasional light laundry and light cleaning of office and equipment, supply inventory tracking, plus any other projects or tasks from the team. We offer sit/stand desks for front office team members to provide for a more active work environment. Qualifications Our desired candidate is fun and professional who will strive to provide a friendly and compassionate atmosphere for our clients and our fellow team members while seeing that our busy office is productive and organized. We are looking for a long-term employment relationship. Our team is health-oriented and we have a non-smoking environment. Preferred candidates will already be a resident of Gallatin Valley. Training is available, however medical front office experience is preferred. Additionally: Strong interpersonal communication, active listening and customer service skills Attention to detail, adaptability, planning, and organizing Strong computer and data entry skills with the ability to calculate basic math Excellent organizational and time management skills High-tolerance for repetitive tasks and systems Ability to work independently and as part of a cohesive team Medical front office experience is preferred Additional Information All your information will be kept confidential according to EEO guidelines.$27k-31k yearly est. 60d+ agoMedical Equipment Driver & Customer Service Representative
Tews Company
Patient service representative job in Helena, MT
Medical Equipment Driver and Customer Service Representative Needed! Pay Range: $18-$20/hour (based on experience) Direct Hire About the Role: Our well-established client in the healthcare industry is seeking a dedicated Medical Equipment Driver and Customer Service Representative to join their team. This role combines equipment delivery and setup with exceptional customer service. You will assist patients by delivering, maintaining, and educating them on the proper use of medical equipment and supplies while ensuring their needs are met with care and professionalism. Key Responsibilities: Deliver, set up, and maintain medical equipment and supplies at patient homes. Provide clear instructions to patients and caregivers on equipment usage and care. Handle customer inquiries and process necessary paperwork. Maintain a clean and safe company vehicle. Assist with intake processes, including data entry and file preparation. Perform minor equipment troubleshooting and repairs as needed. Travel: Daily travel using a company vehicle to patient homes is required. Qualifications: Required: High school diploma or GED equivalent. Valid driver's license with a clean driving record. Preferred: Experience with medical equipment or in healthcare-related roles. Familiarity with medical terminology. Skills and Competencies: Accurately perform simple mathematical calculations. Effectively communicate in English (both oral and written). Interpret a variety of communications (verbal, non-verbal, written, listening, and visual). Maintain confidentiality, discretion, and caution when handling sensitive information. Multi-task with attention to detail. Self-motivated, organized, with strong time-management and problem-solving skills. Work independently and as part of a team. Machines, Equipment, and Technical Abilities: Email transmission and communication. Internet navigation and research. Microsoft applications (Outlook, Word, and Excel). Office equipment (fax machine, copier, printer, phone, computer, and/or tablet). Mechanically inclined for equipment repair and troubleshooting. Successfully demonstrates loading, unloading, and proper tie-down procedures for transported cargo. Understands use of all applicable home respiratory equipment and supplies. Physical Demands: Lift and carry office equipment as needed. Requires sitting, walking, standing, talking, and listening. Requires close vision for small print on computer/tablet and paperwork. Requires lifting (minimum of 65 pounds) and transporting patient equipment. Requires contact with patients and equipment with potential exposure to contagious pathogens. Requires driving a company/personal vehicle for the majority of the workday. Why Apply? This is an opportunity to make a meaningful impact in patients' lives while working in a supportive and professional environment. Apply today to join our client's team! Unlock Your Potential: Join TEWS and Solve the Talent Equation for Your Career TEWS has opportunities with leading companies for professionals at all career stages, whether you're a seasoned consultant, recent graduate, or transitioning into a new phase of your career, we are here to help. Tews is an equal opportunity employer and will consider all applications for employment without regards to age, color, sex, disability, national origin, race, religion, or veteran status$18-20 hourly 1d agoPatient Access Representative | Shelby Rural Health Clinic | PRN Status
Logan h Ealth
Patient service representative job in Shelby, MT
This position is responsible for completing patient registration duties and providing administrative support for assigned area(s). Collects and validates accurate patient demographic and insurance information, verifies authorizations and referrals as required and data enters necessary information into registration system. Informs the patient of estimated liability at the time of service, collects patient liabilities, identifies patients in need of financial assistance and refers patients to financial counseling as necessary. Our Mission: Quality, compassionate care for all. Our Vision: Reimagine health care through connection, service and innovation. Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence. PRN This position is offered a per-need (PRN) basis, allowing for flexibility and a work-life balance. As a PRN employee, you will work on an ad-hoc basis, as needed to support the organization's operational requirements. This role is ideal for individuals seeking a part-time or flexible work arrangement. Qualifications: Related coursework beyond high school or experience in a complex administrative support position required. Previous work experience in registration, financial clearance or patient financial services with strong working knowledge of healthcare insurance and benefit programs preferred. Associate's or Bachelor's degree preferred. Minimum of one (1) year experience in a customer service focus position required. Possess knowledge and understanding of medical terminology and medical coding preferred. Patient Access (scheduling, registration, financial clearance), insurance verification, billing or certified medical assistant experience preferred. Possess and maintain computer skills to include working knowledge of Microsoft Office Suite and ability to learn other software as needed. Excellent organizational skills, detail-oriented, a self-starter, possess critical thinking skills and be able to set priorities and function as part of a team as well as independently. Commitment to working in a team environment and maintaining confidentiality as needed. Excellent verbal and written communication skills including the ability to communicate effectively with various audiences. Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy. Job Specific Duties: Prioritizes and completes registrations in the order of the patients' acuity level as determined by the clinical staff and department protocol. Interviews patient or family member to gather demographic, insurance and/or visit specific information, and verifies data received from previous visits or pre-registration. Ensures accurate collection and inputs critical data elements. Launches insurance verification software to verify insurance eligibility and benefits. Calculates and communicates out of pocket liability as appropriate. Collects and processes payment for current service and any previous balances consistent with the cash management and posting policies. Identifies and refers self-pay patients to financial counseling per department procedure. Maintains knowledge of: Medicare, Medicaid and third-party payer requirements, guidelines and policies, insurance plans requiring pre-authorization/referral, and a list of current accepted insurance plans. Proactively communicates issues involving customer service and process improvement opportunities to leadership. Meets productivity, quality requirements, and takes ownership of work to ensure excellent service is provided. Develops and maintains knowledge and skills to identify insurance plans correctly in systems and understands contract requirements to ensure accurate insurance information. Provides administrative services to support effective and efficient operations to assigned area(s). The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position. Maintains regular and consistent attendance as scheduled by department leadership. Shift: Day Shift - 8 Hours (United States of America) Schedule: Logan Health operates 24 hours per day, seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed. PRN positions (also referred to as Casual, As Needed, or Per Diem) at Logan Health offer flexibility and are designed to provide coverage during busy periods, employee absences, and vacations, making them an excellent opportunity to support the team as needed. PRN employees can participate in a matching 401(k) plan and have access to the Employee Assistance Program. Additionally, they may qualify for hourly differential pay for certain shifts or hours, offering extra compensation based on department-specific scheduling needs. Pay rates and scheduling practices may vary by department. Notice of Pre-Employment Screening Requirements If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes: Criminal background check Reference checks Drug Screening Health and Immunizations Screening Physical Demand Review/Screening Equal Opportunity Employer Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.$30k-37k yearly est. Auto-Apply 43d agoPart Time Medical Receptionist at Big Sky Diagnostic Imaging
Matt Keane
Patient service representative job in Billings, MT
Job Description Big Sky Diagnostic Imaging in Billings, MT is looking for one part time receptionist to join our team. Our ideal candidate is self-driven, ambitious, and hard-working. Responsibilities · Greet and welcome patients · Guide patients through the check-in process assisting with paperwork and answering any questions they may have · Answer and screen phone calls · Organize and schedule appointments · Process insurance claim requests · Cash handling and payment processing · Maintain office cleanliness and organization of resources · Maintain confidentiality of all patient records · Manage inventory of necessary office supplies and coordinate reordering · Ensure the waiting room environment remains welcoming and full of snacks · Uphold the positive reputation of our medical office by always treating visitors and callers in a friendly and professional manner Qualifications · Excellent customer service skills and courteous phone manner · Computer literacy. The ideal candidate will have experience using EHR systems, Microsoft office, and web-based applications. · Friendly and compassionate disposition · Excellent organizational and time management skills · Strong interpersonal communication skills · Ability to work independently or as part of a team · Time-management and organizational skills This position will have a regular schedule, but flexible availability is required to help cover occasional business needs. We are looking forward to receiving your application. Thank you.$23k-29k yearly est. 16d agoCare Coordinator
Manyriverswholehealth
Patient service representative job in Helena, MT
Full-Time/Non-Exempt/ Helena, Crisis Facility Care Coordinator • Ensure client care is coordinated between clients and all healthcare providers, continuous collaboration with local agencies to establish continuity of care for the clients. • Ensure clients' access to needed services during transitions from different levels of care, expedites and facilitates client understanding of health needs. • May consult with Director of Service, Licensed Program Supervisor, or other members of the treatment team to determine course of action and future care pathway(s). • Provides education, reinforcement, and frequent communication with clients about their physical and behavioral health status. • Administers screening tools, proactive identification and active intervention to assist with provider evaluation of client's current status and on-going care needs. Tracking and reporting client outcomes based on various measurements and screening tools. • Available as needed for consultation and coordination efforts. • Assists with both internal and external warm hand-offs and referrals. • Schedules for immediate follow-up appointments. Ensure warm hand-offs and supported introductions to next-level providers. • Documents referrals, care transitions, and outcomes tracking. • Enters benchmark data specific information into electronic health record and other databases. • Responsible for applying consistent criteria for management and coordination of client care plan, strategies and continuing goals that have been identified by client and their individual care needs. • Communicate effectively with clients and treatment team to include both oral and written communication. • Provides encouragement and support for clients to assist them in solving difficulties they have managing and improving their health. • Develop strategies to remove barriers, allowing clients to achieve optimal health status. • Must complete and pass medication training test within initial probation period and provide medication transport. • Completes documentation as required and appropriately maintain all required paperwork in accordance with Many Rivers' policies. • Communicate effectively with supervisors, therapists, medical providers and other team members to provide quality continuity of care for the clients. • May perform operation or facility tasks as needed (i.e. - laundry, dishes, vacuuming) for upkeep of facility. • Must have a valid MT driver's license, personal vehicle and current vehicle insurance. Travel is required and may transport clients. Minimum Qualifications: • Bachelor's degree in human services field or individuals with other educational backgrounds who, as providers, consumers, or advocates of mental health services have developed the necessary knowledge and skills. • OR High School/GED and a combination of relevant experience and/or education equaling at least four years. • Experience with case management or community behavioral health required. • Crisis experience preferred. Hourly Wage: $22.69 + DOE Shift Differential: Day shift $1.00 an hour. Evening and night shift $2.00 an hour.Weekend hours are Friday from 11:00 pm until 9:00 am on Monday, $2.00 an hour. Benefits: 401K Matching Contributions Health Insurance Dental Insurance Flexible Spending Account Health Savings Account Flexible Work Schedule Paid Holidays Paid Birthday Pet Insurance All Positions at Many Rivers Whole Health must pass Background Checks and Motor Vehicle Record Checks. Will be required to take Sexual Abuse Training. About Us: Since 1976, we have been dedicated to 13 counties in Montana and seek to serve a variety of both individuals and groups in all settings. We define resilience as the process of adapting well in the face of adversity, trauma, tragedy, threats or significant sources of stress - such as family and relationship problems, serious health problems, or workplace, school place and financial stressors - alongside those of chronic, severe disabling behavioral health conditions. with an integrated team of specialists and a personal approach to wellness. Today, we are focused on becoming Montana's healthcare provider of choice. We are committed to recruiting qualified employees, continually striving for advancement, and above all, working as a team to meet the health needs of clients living in our 13 counties. Our vision is to be the healthcare provider of choice for clients and employer of choice for employees and providers. We will achieve this vision by committing to a culture of integrity, safety, evidence based exceptional care, compassionate customer service, and great work environment. Mission: Many Rivers Whole Health partners with people and communities to serve the whole person - body, mind, and spirit - by providing expertise in wellness, mental health, and substance use disorders, addressing prevention and treatment with a recovery-based approach. Vision: To be a community based, highly respected organization known for excellence in mental health and addiction recovery services; offering compassionate, client-focused, professional support. Beliefs/Values: Ambassador of Many Rivers, Own it, Individuals Matter, Create Joy, Embrace Change, Show Up. Step In. EQUAL OPPORTUNITY EMPLOYER: Many Rivers Whole Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability, or any other basis protected by applicable law.$22.7 hourly Auto-Apply 42d agoCare Coordinator
Many Rivers Whole Health
Patient service representative job in Helena, MT
Job Description Full-Time/Non-Exempt/Helena, Crisis Facility Care Coordinator • Ensure client care is coordinated between clients and all healthcare providers, continuous collaboration with local agencies to establish continuity of care for the clients. • Ensure clients' access to needed services during transitions from different levels of care, expedites and facilitates client understanding of health needs. • May consult with Director of Service, Licensed Program Supervisor, or other members of the treatment team to determine course of action and future care pathway(s). • Provides education, reinforcement, and frequent communication with clients about their physical and behavioral health status. • Administers screening tools, proactive identification and active intervention to assist with provider evaluation of client's current status and on-going care needs. Tracking and reporting client outcomes based on various measurements and screening tools. • Available as needed for consultation and coordination efforts. • Assists with both internal and external warm hand-offs and referrals. • Schedules for immediate follow-up appointments. Ensure warm hand-offs and supported introductions to next-level providers. • Documents referrals, care transitions, and outcomes tracking. • Enters benchmark data specific information into electronic health record and other databases. • Responsible for applying consistent criteria for management and coordination of client care plan, strategies and continuing goals that have been identified by client and their individual care needs. • Communicate effectively with clients and treatment team to include both oral and written communication. • Provides encouragement and support for clients to assist them in solving difficulties they have managing and improving their health. • Develop strategies to remove barriers, allowing clients to achieve optimal health status. • Must complete and pass medication training test within initial probation period and provide medication transport. • Completes documentation as required and appropriately maintain all required paperwork in accordance with Many Rivers' policies. • Communicate effectively with supervisors, therapists, medical providers and other team members to provide quality continuity of care for the clients. • May perform operation or facility tasks as needed (i.e. - laundry, dishes, vacuuming) for upkeep of facility. • Must have a valid MT driver's license, personal vehicle and current vehicle insurance. Travel is required and may transport clients. Minimum Qualifications: • Bachelor's degree in human services field or individuals with other educational backgrounds who, as providers, consumers, or advocates of mental health services have developed the necessary knowledge and skills. • OR High School/GED and a combination of relevant experience and/or education equaling at least four years. • Experience with case management or community behavioral health required. • Crisis experience preferred. Hourly Wage: $22.69 + DOE Shift Differential: Day shift $1.00 an hour. Evening and night shift $2.00 an hour.Weekend hours are Friday from 11:00 pm until 9:00 am on Monday, $2.00 an hour. Benefits: 401K Matching Contributions Health Insurance Dental Insurance Flexible Spending Account Health Savings Account Flexible Work Schedule Paid Holidays Paid Birthday Pet Insurance All Positions at Many Rivers Whole Health must pass Background Checks and Motor Vehicle Record Checks. Will be required to take Sexual Abuse Training. About Us: Since 1976, we have been dedicated to 13 counties in Montana and seek to serve a variety of both individuals and groups in all settings. We define resilience as the process of adapting well in the face of adversity, trauma, tragedy, threats or significant sources of stress - such as family and relationship problems, serious health problems, or workplace, school place and financial stressors - alongside those of chronic, severe disabling behavioral health conditions. with an integrated team of specialists and a personal approach to wellness. Today, we are focused on becoming Montana's healthcare provider of choice. We are committed to recruiting qualified employees, continually striving for advancement, and above all, working as a team to meet the health needs of clients living in our 13 counties. Our vision is to be the healthcare provider of choice for clients and employer of choice for employees and providers. We will achieve this vision by committing to a culture of integrity, safety, evidence based exceptional care, compassionate customer service, and great work environment. Mission: Many Rivers Whole Health partners with people and communities to serve the whole person - body, mind, and spirit - by providing expertise in wellness, mental health, and substance use disorders, addressing prevention and treatment with a recovery-based approach. Vision: To be a community based, highly respected organization known for excellence in mental health and addiction recovery services; offering compassionate, client-focused, professional support. Beliefs/Values: Ambassador of Many Rivers, Own it, Individuals Matter, Create Joy, Embrace Change, Show Up. Step In. EQUAL OPPORTUNITY EMPLOYER: Many Rivers Whole Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability, or any other basis protected by applicable law.$22.7 hourly 12d agoLead Patient Access Representative (010826.1) FULL TIME
Bitterroot Health
Patient service representative job in Hamilton, MT
Lead Patient Access Representative opportunity in beautiful Hamilton, Montana!! Patient Access Representatives (PAR) provides customer-service coverage in the medical clinic facilities and/or ancillary departments of Marcus Daly Memorial Hospital, and assumes the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Manager, this position performs imperative duties, including but not limited to appointment scheduling, registration, insurance verification, and telephone coverage, data entry, filing protected health information (PHI), patient referrals, and point-of-service collections, while maintaining patient relations, customer satisfaction, and Marcus Daly's financial solvency. Minimum Qualifications: Education High school diploma or GED required Courses in medical terminology beneficial Experience Minimum two years hospital/physician office experience preferred Prior scheduling, patient accounts, unit clerk, or medical assistant experience preferred Strong problem solving techniques and interpersonal skills-including ability to communicate effectively both orally and with written word Familiarity with MDMH registration and billing systems Ability to work under time pressure while interacting in a helpful, courteous manner with a high degree of patient contact Demonstrated ability to multi-task between heavy phone volume, multiple computer systems, and frequent interruptions; must have the ability to handle ongoing face-to-face contact with patients and staff while functioning in a busy medical office environment with limited workspace Effective at adjusting to change, prioritizing duties, handling stress, and communicating face-to-face with employees, patients, and physicians when necessary Schedule: Full-time, 40 hours/week Benefits: This position is eligible for the full benefit package$30k-37k yearly est. 6d agoPatient Access Specialist
The Staff Pad
Patient service representative job in Helena, MT
The Staff Pad has partnered with a client in Montana who has a vision to be the gold standard for Healthcare. We are looking for several Patient Access Specialists across multiple areas/departments. The role of a Patient Access Specialist (PAS) is to assist in providing seamless, patient -oriented and timely access to services. Responsibilities: This position requires excellent customer service skills, both written and oral, which involves ability to communicate effectively in person or over the phone. PAS frequently provides the first impression of the organization and must ensure optimum internal and external customer satisfaction while obtaining demographic and payment information for accurate reimbursement. Answers incoming calls, collects insurance copays where applicable, reviews daily schedules for accuracy, while working directly with patients, staff and providers. Responsible for the registration information for the patient visit, obtaining patient demographic and third party information with a high degree of accuracy. PAS are also responsible for the efficient registration of the patient in front of them keeping the patient flow and clinic schedule on time. This position also requires knowledge of insurance benefits, referrals and authorizations, and scheduling. PAS assist with other general office duties when needed. Works directly with patients, provider offices and care teams to obtain all information necessary to accurately schedule appointments. Uses electronic healthcare information system to accurately record information related to the patient's scheduled appointments and/or follow up appointments. Provides patients with basic instructions, within the PAS scope of practice, such as preparation for visit, directions, arrival times, information to bring to visit, expectations for payment, and other key information to ensure patient's success. Uses/schedules in healthcare information system scheduling templates as designed. Provides information and answers patient questions, within the scope of the PAS job description. Functions as a liaison for the department to ensure open and effective communication between the hospital, clinics and its patients to ensure that patients are scheduled in a timely manner. The PAS is responsible for maintaining knowledge of DNV, Patient Rights and Responsibilities, Consent for Treatment, HIPAA, Payors, and departmental/system policies and procedures and must be able to explain these to patients and their family members or provide a warm handoff to the correct subject matter expert. Qualifications: 1 -2 years of hospital admissions or provider's office experience preferred. Experience in customer service or scheduling departments in a healthcare setting highly preferred High School Diploma, GED, or HiSET GED preferred. Medical terminology preferred.$30k-37k yearly est. 34d ago
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