Patient service representative jobs in Montana - 408 jobs

Full-Time| $18/hr + Commission Monday-Friday Some Saturdays Weed Man Billings is a locally owned company serving our community with pride. We're looking for a friendly, motivated Customer Service Representative to join our fast-paced, positive team. What You'll Do: Answer phones, emails, texts, and walk-in inquiries Assist customers with lawn care, mosquito control services, and snow removal Provide accurate quotes and maintain customer accounts Deliver exceptional service with a positive, team-first attitude What We're Looking For: 6+ months of customer service experience Strong communication and multitasking skills Basic Microsoft Office knowledge Sales experience is a plus (not required) Positive attitude and willingness to learn Pay & Perks: $18/hour + commission & bonuses Medical insurance (employer contribution) Dental & vision insurance (100% employer paid) SIMPLE IRA with company match Paid time off & major holidays Free lawn care & mosquito services Join a local company that values great service, teamwork, and growth. Apply today!

Meda Health is looking for a Physical Therapist to work a travel assignment in an acute care hospital setting. Must have at least two years of experience, state licensure and BLS. Competitive and Transparent Pay We value your expertise and respect your dedication - and our goal is to compensate you more than fairly for them. We don't want you to scramble to figure out your coverage, especially when you're already feeling under the weather. At Meda Health, your coverage starts when you do. You're covered, period. Our employees get the following benefits right off the bat: Health Vision Dental Life insurance

You. You bring your body, mind, heart and spirit to your work as a Patient Access Associate - Registration Specialist. Your compassion is tangible: whether your patient is 18 or 85, they feel it in the hand they hold. Families feel it in your prayers. Colleagues feel it in your support. You're generous with your thoughts, your partnerships and especially your voice, because your opinion matters . You're great at what you do, but you want to be part of something even greater. Because you believe that while individuals can be strong, the right team is invincible. Us. Holy Rosary Healthcare is part of SCL Health, a faith-based, nonprofit healthcare organization that focuses on person-centered care. Our 25-bed acute care hospital, residential living community and clinic provide eastern Montana with comprehensive services in one beautiful location. We are fully dedicated to providing care aligned with community needs, and are proud to treat the poor, the vulnerable, our community and each other. Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind and social well-being. To that end, we've launched a Healthy Living program to address your holistic health. Healthy Living includes financial incentives, digital tools, tobacco cessation, classes, counseling and paid time off. We also offer financial wellness tools and retirement planning. We. Together we'll align mission and careers, values and workplace. We'll encourage joy and take pride in our integrity. We'll laugh at each other's jokes (even the bad ones). We'll hello and high five. We'll celebrate milestones and acknowledge the value of spirituality in healing. We're proud of what we know, which includes how much there is to learn. Your day As a Patient Access Associate - Registration Specialist, you need to know how to: As a Patient Registration Clerk you know that every day is different, which is why you need to know how to: Register patients. Confirm, enters, and/or updates all required demographic data on patient and guarantor on registration system. Avoid overlays and duplicate patient medical records. Follow procedures when identifying a patient and applying the patient identification bracelet. Register patients during downtime following downtime procedures and enters data into registration system immediately upon system availability. Obtain and explains copies of insurance card(s), forms of ID, and signature(s) on all required forms. Verify information on appropriate accounts to determine insurance coordination of benefits, pre-certification/prior-authorization if not verified by PASC. Complete the Medicare Secondary Payer (MSP) questionnaire when applicable. Verify insurance to determine coordination of benefits and obtain authorization and/or referrals as required. Screes for and processes non-covered services and waiver of liability (ABN) through automated screening at time of service. Inform self-pay patients of liability due, prepayment requirements and coordinates screening of alternate funding sources if applicable. Prepare estimate of procedures, calculates advance payment requirements on previous or bad debt and current balances. Refer potentially eligible patients to financial counseling and/or contract eligibility vendor(s). Coordinate with clinical areas and other ancillary departments to obtain accurate orders in order to establish patient financial expectations. Collect patient payments and provides accurate receipt. Post all payments in system. Reconcile receipts with cash collected and completes required balancing forms. Document patient account notes for all interactions/transactions. Maintain departmental and/or individual work queues and reports as required. Explain/answer patient billing inquiries and interprets statement data to resolve accounts. Escalate account issues which cannot be resolved. Update the emergency department room tracking system. Your experience We hire people, not resumes. But we also expect excellence, which is why we require: High School Diploma or equivalent Minimum of 1 year previous experience in the hospitality or service industry is preferred Strong organizational skills and attention to detail Your next move Now that you know more about being a Patient Access Associate - Registration Specialist on our team we hope you'll join us. At SCL Health you'll reaffirm every day how much you love this work, and why you were called to it in the first place.

Benefis is one of Montana's largest and premier health systems, and we are committed to providing excellent care for all, healing body, mind, and spirit. At Benefis, we work hard to support our employees in every aspect of their careers by offering outstanding benefits and compensation, state-of-the-art facilities, and multiple growth opportunities. The only thing missing is you! Performs customer service functions in the medical office setting. Demonstrates the ability to deal with pressure to meet deadlines, to be accurate, and to handle constantly changing situations. Demonstrates the ability to deal with a variety of people, deal with stressful situations, and handle conflict. Will perform all job duties or job tasks as assigned. Will follow and adhere to all requirements, regulations and procedures of any licensing board or agency. Must comply with all Benefis Health system organization policies and procedures. Education/License/Experience Requirements: High School Graduate or Equivalent Minimum of two (2) years medical office experience preferred. Previous experience with health insurance and patient billing preferred. Completion of medical terminology course required within 30 days of hire/transfer. Completion of Clarivate Patient Access II Education Packet within 3 months of hire/transfer.

Job DescriptionSalary: $15.32-$21.45 DOE Cabinet Peaks Medical Center is looking for an Admissions Clerk to join our Admissions Team! Reporting to the Patient Financial Services Manager, performs inpatient admissions and registrations for outpatient services. May serve as a backup for other business office functions. Major Job Duties & Responsibilities Arranges for the efficient and orderly admission of inpatients and the registration of individuals who have hospital based outpatient care, testing or procedures. This includes but is not limited to observations, emergency, walk in clinic, laboratory, imaging, surgical services, rehabilitation, and outpatient services. Ensures that patient demographics and insurance information is collected through the pre-registration or interview process and accurately entered into the ADT system (Meditech). Performs duties in reception/cashiering/switchboard. Pre-authorization of outpatient services, as needed. Verifies insurance in different web-based sites or products. Collects deposits, copayments, deductibles and other patient liabilities from patients per policy. Participates in monthly staff meetings, training sessions, and annual education sessions, disaster drills, etc... Adheres to compliance regulations such as EMTALA, HIPAA, and MSP, etc... Works well under pressure in a high traffic work environment with shared workspace. Works all shifts when needed, including weekends & holidays. Skills, Knowledge, & Abilities Strong communications skills both verbal and written. Professional Customer Services skills and pleasant and courteous demeanor. Knowledge of insurances. Ability to follow directions. Ability to follow Federal/ State and hospital policy and guidelines. Ability to multitask. Demonstrate knowledge of high level of care, accuracy and efficiency as it relates to patient registration. Strong organizational skills, including the ability to write and interpret notes. Strong typing skills, and basic knowledge of office machines such as phones, faxes and copy machines. Experience Preferred at least 1 year of experience but not required. Educational Requirements High School diploma or equivalent education. Schedule: PRN (fill in as needed) - varied shifts. Days worked & shifts may vary including nights, evenings, and/or weekends. Primarily eight (8) hour shifts to provide departmental coverage including weekend, holidays and on call status. Hours and shifts may change or rotate to provide coverage and perform the necessary duties. Cabinet Peaks Medical Center is committed to providing a safe, efficient, and productive work environment for all employees. To help ensure a safe and healthful working environment, each applicant to whom an offer of employment has been made will be required as a condition of employment to undergo a substance test. Additional pre-employment items may be required. Please contact Human Resources for details.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records

You'll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet Recognition consecutively since 2006. And you'll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine! You can make a difference here. About Us Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality. Your Benefits We provide a comprehensive and competitive benefits package to all full- and part-time employees (minimum of 20 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. Click here for more information or download the Employee Benefits Guide. Magnet: Commitment to Nursing Excellence Billings Clinic is proud to be recognized for nursing excellence as a Magnet-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here to learn more! Pre-Employment Requirements All new employees must complete several pre-employment requirements prior to starting. Click here to learn more! Patient Access Specialist (Part-time/Miles City) MILES CITY CLINIC - 120.6755 (BILLINGS CLINIC MILES CITY) req11158 Shift: Day Employment Status: Part-Time (.5 - .74) Hours per Pay Period: 0.50 = 40 hours every two weeks (Non-Exempt) Starting Wage DOE: $17.00 - 21.25 Patient Access Specialists are instrumental in ensuring the efficient and effective flow of patient access needs throughout Billings Clinic. Responsible for greeting and registering patients, gathering appropriate demographic and insurance information, scheduling appointments, ordering laboratory tests and ancillary services and the collection of co-payments. Position must fully understand the ramification and impact of incomplete or inaccurate information to revenue cycle. May float to other areas within the clinic to include nursing units, rehabilitations services, etc. to assist with patient flow. Essential Job Functions REGISTRATION & SCHEDULING * Greets patients and identifies any red flag symptoms requiring triage/assessment by nurse, completes on-line registration information gathering complete demographic and insurance information that results in the ability to provide correct information for patients, guarantor, and insurance follow-up. Competently and courteously educates patients about various forms that require their signature. * Schedules, reschedules and coordinates appointments in a manner that meets the patient's needs and assists the department in the management of patient flow utilizing knowledge of physician/non-physician scheduling protocols. May schedule and enter orders for ancillary services via the information systems. Instructs patients on specific preparations and/or restrictions necessary to prepare for ancillary procedures as defined by clinical protocols. Floats to provide front desk support at the various nursing units as may be needed. * Initiates collection of co-payments in accordance with each patient's individual insurance requirements. Also collect deposits on account from self-pay patients. Accepts all other payments on accounts and provides cash receipts for all transactions. Maintains and reconciles cash drawer bank deposit by following written reconciliation policies and procedures ensuring each cash drawer balances daily. * Assists walk-in patients with non-encounter-based access (i.e., blood pressure checks) and coordination of communication with the clinical providers or other patient care staff as appropriate. * Coordinates with patients, providers, nursing staff to ensure Medicaid Passport and other authorizations for referrals required by insurance carriers are obtained and entered into the scheduling system for reimbursement purposes. * Performs patient check out/procedure scheduling processes. * Responsible for monitoring waiting areas to ensure areas are clean and neat, coffee bar is stocked and ready during business hours and monitoring to ensure patient flow is optimized and wait times do not exceed 15 minutes. * Responsible for pre-review of charge tickets for completeness including passport provider information, referring information, performing provider information, diagnosis and CPT codes. Coordinates with nursing and provider staff to resolve missing or incomplete information for charge entry and coding processes. Performs charge entry primarily at month-end to ensure timely capture of revenue. * Prints and reconciles the missing encounter to ensure all encounter forms are accounted for. Provides appropriate communication to the clinic department manager. * Responsible for receiving all incoming faxes, mail, freight and packages and for timely distribution to appropriate areas. CALL CENTER RESPONSIBILITIES * Responsible to courteously and accurately answer and direct physician and consumer telephone calls per department standards in a clear audible voice. Pages, transfers and delivers calls to appropriate destinations using predetermined question format. Articulates pages in a friendly, clear, readable and concise manner. Responds to basic inquiries regarding Billings Clinic services and program offerings and physician specialty information. HEALTH INFORMATION MANAGEMENT (HIM) RESPONSIBILITIES * Perform duties of HIM Specialist I to include but not limited to phones, filing, scanning, chart pulls and chart files, and mail. * a) Answer telephone and is responsible for responding to a variety of requests to include but not limited to: accurately fill requests; requests for patient charts; and other information as may be needed. Responds to requests for patient charts in a timely manner by pulling and sending the chart to the appropriate requestor. * b) Performs chart pulls for next day appointments. Review each morning to ensure any appointments that have been added on are accounted for. Distribute files to the appropriate nursing areas for the day's appointments. * c) Retrieves patient charts at end of day. * d) Greets and assists customers arriving in the department with requests for protected health information. Obtains needed authorizations. Copies medical record after authorization has been reviewed for validity. Also assists physician customers by providing medical records for chart completion or other needs. Provide requestors with information regarding the status of their request for patient information. * d) Scans documents into the Cerner information system for services performed outside the clinic (e.g., non-Billings Clinic hospitals, laboratory, radiology, physician notes, etc.) in order to provide a complete medical record to meet patient care needs. GENERAL DUTIES * Provides basic back up support and assistance for the Technical Assistant and/or Manager. May perform a variety of clerical and administrative support tasks to include but not limited to: copying, filing, assisting with set up for lunches, meeting agendas, minutes, etc. * Utilizes performance improvement principles to assess and improve quality. * Identifies needs and sets goals for own growth and development; meets all mandatory organizational and departmental requirements. * Maintains competency in all organizational, departmental and outside agency environmental, employee or patient safety standards relevant to job performance. * Performs other duties as assigned or needed to meet the needs of the department/organization. Minimum Qualifications Education * High School diploma or GED equivalent * Some college or healthcare focused classes preferred such as medical terminology, medical office practices, etc. preferred Experience * Customer service experience Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered Billings Clinic is Montana's largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at ****************************** Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and/or disability. To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process.

Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in Billings, MT, with a Monday-Friday schedule from Monday-Friday; 8:00am-4:30pm or 8:00am-5:00pm. Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference? As a Hospital Based Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside. Essential Duties and Responsibilities * Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. * Complete the appropriate applications and following through until approved. * Detailed, accurate and timely documentation in both Elevate PFS and hospital systems on all cases worked. * Provide exceptional customer service skills at all times. * Maintain assigned work queue of patient accounts. * Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors. * Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. * Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. * Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted. * Conduct in-person community visits as needed to acquire documentation. * As per established protocols, inform the client in a timely manner of all approvals and denials of coverage. * Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases. * Regular and timely attendance. * Other duties as assigned. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities. * Some college coursework preferred * Prior hospital experience preferred * Adaptability when dealing with constantly changing processes, computer systems and government programs * Professional experience working with state and federal programs * Critical thinking skills * Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift. * Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook * Effectively communicate both orally and written, to a variety of individuals * Ability to multitask to meet performance metrics while functioning in a fast-paced environment. * Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code. * Hybrid positions require home internet connections that meet the Company's upload and download speed criteria. Hybrid employees working from home are expected to comply with Elevate's Remote Work Policy, including but not limited to working in a private and dedicated workspace where confidential information can be shared in accordance with HIPAA and PHI requirements. Benefits ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. * Medical, Dental & Vision Insurance * 401K (100% match for the first 3% & 50% match for the next 2%) * 15 days of PTO * 7 paid Holidays * 2 Floating holidays * 1 Elevate Day (floating holiday) * Pet Insurance * Employee referral bonus program * Teamwork: We believe in teamwork and having fun together * Career Growth: Gain great experience to promote to higher roles The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage. The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change. ElevatePFS is an Equal Opportunity Employer #IND123

Manages front office operations and patient registration at the Miyo Center, ensuring efficient service delivery, accurate records, and a welcoming environment for patients, youth, and families. Oversee patient registration, scheduling, and front desk operations. Maintain accurate records and ensure confidentiality. Coordinate communication between staff, departments, and programs. Support administrative needs for youth and wellness services. Supervise front office workflow and customer service. MINIMUM QUALIFICATIONS High school diploma or GED. Experience in office administration, reception, or patient registration. Strong communication and organizational skills. Disclaimer This employment announcement does not contain a comprehensive description of activities, duties, or responsibilities that are required for this position. Duties, responsibilities, and activities will be reviewed periodically as duties and responsibilities change with necessity. Applicants with credentials that do not meet the minimum qualification for this position will not be considered. Rocky Boy Health Center Human Resources disclaims responsibility for ensuring the completion of application packages, considering only those applications received in proper and completed form before the 4:00 PM closing date for the advertised position. This employment announcement is subject to change depending on budget availability and organizational priorities. Employment offers are contingent upon the satisfactory completion of a background check and pre-employment drug test, with successful applicants being subject to a 60-day probationary period. Notice to Recruiting Agencies and Third-Party Vendors Rocky Boy Health Center does not accept unsolicited resumes, proposals, or candidate submissions from recruiting agencies or third-party vendors. We are not seeking new recruiting or placement services for any positions at this time. Any unsolicited submissions will be considered property of Rocky Boy Health Center, and we will not be responsible for any associated fees.

The Standardized Patient will play the role of patient for the purposes of training, teaching, and/or testing students. Responsibilities Responsibilities include, but are not limited to: Act as a patient in simulated SP student encounters, training sessions, and/or other educational sessions. Engage and be cooperative when being interviewed and/or examined by a medical student Qualifications Education, Preparation, and Training High School Diploma or GED Standard patient experience preferred Knowledge/ Skills/ Abilities Ability to read and memorize a script Ability to accurately portray the patient described in the script Ability to assess and evaluate students using a provided evaluation form Physical Demands Extensive time sitting and standing Skin contact to areas including (but not limited to) the head, throat, abdomen, chest, back, and extremities may occur as part of the case scenario, training, and/or educational sessions

Excel Physical Therapy is celebrating 20 years of service in 2021! We are a specialized physical therapy practice that collaboratively provides the most effective manual, orthopedic and sports therapy treatments, allowing us to efficiently return our patients to their highest level of comfort and functionality. Founded in 2001, our practice is locally and physical-therapist-owned with two locations in Bozeman and Manhattan, Montana. We value teamwork and we enjoy working together while serving, helping and caring for our patients as well as providing education and outreach to the Gallatin Valley community. Learn more about us and our mission at ****************** Excel Physical Therapy is an equal opportunity employer. Job Description Well-established physical therapy outpatient practice is seeking a friendly, compassionate, and organized Front Office Patient Representative to join our dedicated front office team in our Bozeman office located at 1823 W. College Street. Full time position with approximate hours 10:30am-6:30pm, Monday thru Friday. Occasional shift coverage for other front office team members with advanced notice and planning. Occasional vacation coverage needed for our Manhattan clinic location front office. The role of this very important team position is to welcome our clients graciously and provide excellent customer service and communications. Key focus areas are greeting patients, scheduling patient appointments, reviewing and data-entry of registration documents, answering phone calls, collecting patient responsibility payments, coordinating insurance verification and authorization with payers, accounts receivable tasks, preparing and organizing patient charts, coordination of patient accounts, and reminder phone calls. Due to current COVID-19 precaution protocols, the person in this role screens patients with a verbal questionnaire and temperature check before in office appointments. PPE is provided to staff and is in line with CDC protocols. Support the medical team and help to direct our office support team in their cleaning and organizing duties, possible occasional light laundry and light cleaning of office and equipment, supply inventory tracking, plus any other projects or tasks from the team. We offer sit/stand desks for front office team members to provide for a more active work environment. Qualifications Our desired candidate is fun and professional who will strive to provide a friendly and compassionate atmosphere for our clients and our fellow team members while seeing that our busy office is productive and organized. We are looking for a long-term employment relationship. Our team is health-oriented and we have a non-smoking environment. Preferred candidates will already be a resident of Gallatin Valley. Training is available, however medical front office experience is preferred. Additionally: Strong interpersonal communication, active listening and customer service skills Attention to detail, adaptability, planning, and organizing Strong computer and data entry skills with the ability to calculate basic math Excellent organizational and time management skills High-tolerance for repetitive tasks and systems Ability to work independently and as part of a cohesive team Medical front office experience is preferred Additional Information All your information will be kept confidential according to EEO guidelines.

Medical Equipment Driver and Customer Service Representative Needed! Pay Range: $18-$20/hour (based on experience) Direct Hire About the Role: Our well-established client in the healthcare industry is seeking a dedicated Medical Equipment Driver and Customer Service Representative to join their team. This role combines equipment delivery and setup with exceptional customer service. You will assist patients by delivering, maintaining, and educating them on the proper use of medical equipment and supplies while ensuring their needs are met with care and professionalism. Key Responsibilities: Deliver, set up, and maintain medical equipment and supplies at patient homes. Provide clear instructions to patients and caregivers on equipment usage and care. Handle customer inquiries and process necessary paperwork. Maintain a clean and safe company vehicle. Assist with intake processes, including data entry and file preparation. Perform minor equipment troubleshooting and repairs as needed. Travel: Daily travel using a company vehicle to patient homes is required. Qualifications: Required: High school diploma or GED equivalent. Valid driver's license with a clean driving record. Preferred: Experience with medical equipment or in healthcare-related roles. Familiarity with medical terminology. Skills and Competencies: Accurately perform simple mathematical calculations. Effectively communicate in English (both oral and written). Interpret a variety of communications (verbal, non-verbal, written, listening, and visual). Maintain confidentiality, discretion, and caution when handling sensitive information. Multi-task with attention to detail. Self-motivated, organized, with strong time-management and problem-solving skills. Work independently and as part of a team. Machines, Equipment, and Technical Abilities: Email transmission and communication. Internet navigation and research. Microsoft applications (Outlook, Word, and Excel). Office equipment (fax machine, copier, printer, phone, computer, and/or tablet). Mechanically inclined for equipment repair and troubleshooting. Successfully demonstrates loading, unloading, and proper tie-down procedures for transported cargo. Understands use of all applicable home respiratory equipment and supplies. Physical Demands: Lift and carry office equipment as needed. Requires sitting, walking, standing, talking, and listening. Requires close vision for small print on computer/tablet and paperwork. Requires lifting (minimum of 65 pounds) and transporting patient equipment. Requires contact with patients and equipment with potential exposure to contagious pathogens. Requires driving a company/personal vehicle for the majority of the workday. Why Apply? This is an opportunity to make a meaningful impact in patients' lives while working in a supportive and professional environment. Apply today to join our client's team! Unlock Your Potential: Join TEWS and Solve the Talent Equation for Your Career TEWS has opportunities with leading companies for professionals at all career stages, whether you're a seasoned consultant, recent graduate, or transitioning into a new phase of your career, we are here to help. Tews is an equal opportunity employer and will consider all applications for employment without regards to age, color, sex, disability, national origin, race, religion, or veteran status

This position is responsible for completing patient registration duties and providing administrative support for assigned area(s). Collects and validates accurate patient demographic and insurance information, verifies authorizations and referrals as required and data enters necessary information into registration system. Informs the patient of estimated liability at the time of service, collects patient liabilities, identifies patients in need of financial assistance and refers patients to financial counseling as necessary. Our Mission: Quality, compassionate care for all. Our Vision: Reimagine health care through connection, service and innovation. Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence. Logan Health is seeking a dependable and patient-focused Patient Access Representative to support our outpatient clinic in Whitefish. This role is essential in creating a positive first impression for patients by providing excellent customer service, accurate registration, and efficient front-desk operations. Key Responsibilities Greet and assist patients in person and by phone in a professional, welcoming manner Complete accurate outpatient patient registration and check-in/check-out processes Verify insurance, collect demographic information, and obtain required documentation Schedule appointments and coordinate with clinical staff Maintain patient confidentiality and comply with HIPAA regulations Provide general clinic support to ensure smooth daily operations Qualifications High school diploma or equivalent required Prior experience in patient access, registration, front desk, or healthcare customer service preferred Strong communication, organizational, and multitasking skills Basic computer proficiency and attention to detail Ability to work independently and as part of a team Benefits Logan Health offers a competitive and comprehensive benefits package, which may include: Medical, dental, and vision insurance Retirement plan with employer contribution Paid time off (PTO) and paid holidays Employee wellness programs Tuition assistance and professional development opportunities Employee Assistance Program (EAP) Why Logan Health? Consistent weekday schedule with no evenings or weekends Supportive outpatient clinic environment Opportunity to be a key part of the patient experience Mission-driven organization serving our community If you're passionate about providing excellent patient service and want to be part of a supportive outpatient team, apply today to join Logan Health in Whitefish. We look forward to learning more about you! Shift: Day Shift - 8 Hours (United States of America) Days/Hours: Monday-Friday, 8:00 AM - 5:00 PM (most days) Evenings/Weekends: None required Notice of Pre-Employment Screening Requirements If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes: Criminal background check Reference checks Drug Screening Health and Immunizations Screening Physical Demand Review/Screening Equal Opportunity Employer Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.

Job Description Big Sky Diagnostic Imaging in Billings, MT is looking for one part time receptionist to join our team. Our ideal candidate is self-driven, ambitious, and hard-working. Responsibilities · Greet and welcome patients · Guide patients through the check-in process assisting with paperwork and answering any questions they may have · Answer and screen phone calls · Organize and schedule appointments · Process insurance claim requests · Cash handling and payment processing · Maintain office cleanliness and organization of resources · Maintain confidentiality of all patient records · Manage inventory of necessary office supplies and coordinate reordering · Ensure the waiting room environment remains welcoming and full of snacks · Uphold the positive reputation of our medical office by always treating visitors and callers in a friendly and professional manner Qualifications · Excellent customer service skills and courteous phone manner · Computer literacy. The ideal candidate will have experience using EHR systems, Microsoft office, and web-based applications. · Friendly and compassionate disposition · Excellent organizational and time management skills · Strong interpersonal communication skills · Ability to work independently or as part of a team · Time-management and organizational skills This position will have a regular schedule, but flexible availability is required to help cover occasional business needs. We are looking forward to receiving your application. Thank you.

Job Description Full-Time/Non-Exempt/Helena, Crisis Facility Care Coordinator • Ensure client care is coordinated between clients and all healthcare providers, continuous collaboration with local agencies to establish continuity of care for the clients. • Ensure clients' access to needed services during transitions from different levels of care, expedites and facilitates client understanding of health needs. • May consult with Director of Service, Licensed Program Supervisor, or other members of the treatment team to determine course of action and future care pathway(s). • Provides education, reinforcement, and frequent communication with clients about their physical and behavioral health status. • Administers screening tools, proactive identification and active intervention to assist with provider evaluation of client's current status and on-going care needs. Tracking and reporting client outcomes based on various measurements and screening tools. • Available as needed for consultation and coordination efforts. • Assists with both internal and external warm hand-offs and referrals. • Schedules for immediate follow-up appointments. Ensure warm hand-offs and supported introductions to next-level providers. • Documents referrals, care transitions, and outcomes tracking. • Enters benchmark data specific information into electronic health record and other databases. • Responsible for applying consistent criteria for management and coordination of client care plan, strategies and continuing goals that have been identified by client and their individual care needs. • Communicate effectively with clients and treatment team to include both oral and written communication. • Provides encouragement and support for clients to assist them in solving difficulties they have managing and improving their health. • Develop strategies to remove barriers, allowing clients to achieve optimal health status. • Must complete and pass medication training test within initial probation period and provide medication transport. • Completes documentation as required and appropriately maintain all required paperwork in accordance with Many Rivers' policies. • Communicate effectively with supervisors, therapists, medical providers and other team members to provide quality continuity of care for the clients. • May perform operation or facility tasks as needed (i.e. - laundry, dishes, vacuuming) for upkeep of facility. • Must have a valid MT driver's license, personal vehicle and current vehicle insurance. Travel is required and may transport clients. Minimum Qualifications: • Bachelor's degree in human services field or individuals with other educational backgrounds who, as providers, consumers, or advocates of mental health services have developed the necessary knowledge and skills. • OR High School/GED and a combination of relevant experience and/or education equaling at least four years. • Experience with case management or community behavioral health required. • Crisis experience preferred. Hourly Wage: $22.69 + DOE Shift Differential: Day shift $1.00 an hour. Evening and night shift $2.00 an hour.Weekend hours are Friday from 11:00 pm until 9:00 am on Monday, $2.00 an hour. Benefits: 401K Matching Contributions Health Insurance Dental Insurance Flexible Spending Account Health Savings Account Flexible Work Schedule Paid Holidays Paid Birthday Pet Insurance All Positions at Many Rivers Whole Health must pass Background Checks and Motor Vehicle Record Checks. Will be required to take Sexual Abuse Training. About Us: Since 1976, we have been dedicated to 13 counties in Montana and seek to serve a variety of both individuals and groups in all settings. We define resilience as the process of adapting well in the face of adversity, trauma, tragedy, threats or significant sources of stress - such as family and relationship problems, serious health problems, or workplace, school place and financial stressors - alongside those of chronic, severe disabling behavioral health conditions. with an integrated team of specialists and a personal approach to wellness. Today, we are focused on becoming Montana's healthcare provider of choice. We are committed to recruiting qualified employees, continually striving for advancement, and above all, working as a team to meet the health needs of clients living in our 13 counties. Our vision is to be the healthcare provider of choice for clients and employer of choice for employees and providers. We will achieve this vision by committing to a culture of integrity, safety, evidence based exceptional care, compassionate customer service, and great work environment. Mission: Many Rivers Whole Health partners with people and communities to serve the whole person - body, mind, and spirit - by providing expertise in wellness, mental health, and substance use disorders, addressing prevention and treatment with a recovery-based approach. Vision: To be a community based, highly respected organization known for excellence in mental health and addiction recovery services; offering compassionate, client-focused, professional support. Beliefs/Values: Ambassador of Many Rivers, Own it, Individuals Matter, Create Joy, Embrace Change, Show Up. Step In. EQUAL OPPORTUNITY EMPLOYER: Many Rivers Whole Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability, or any other basis protected by applicable law.

Lead Patient Access Representative opportunity in beautiful Hamilton, Montana!! Patient Access Representatives (PAR) provides customer-service coverage in the medical clinic facilities and/or ancillary departments of Marcus Daly Memorial Hospital, and assumes the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Manager, this position performs imperative duties, including but not limited to appointment scheduling, registration, insurance verification, and telephone coverage, data entry, filing protected health information (PHI), patient referrals, and point-of-service collections, while maintaining patient relations, customer satisfaction, and Marcus Daly's financial solvency. Minimum Qualifications: Education High school diploma or GED required Courses in medical terminology beneficial Experience Minimum two years hospital/physician office experience preferred Prior scheduling, patient accounts, unit clerk, or medical assistant experience preferred Strong problem solving techniques and interpersonal skills-including ability to communicate effectively both orally and with written word Familiarity with MDMH registration and billing systems Ability to work under time pressure while interacting in a helpful, courteous manner with a high degree of patient contact Demonstrated ability to multi-task between heavy phone volume, multiple computer systems, and frequent interruptions; must have the ability to handle ongoing face-to-face contact with patients and staff while functioning in a busy medical office environment with limited workspace Effective at adjusting to change, prioritizing duties, handling stress, and communicating face-to-face with employees, patients, and physicians when necessary Schedule: Full-time, 40 hours/week Benefits: This position is eligible for the full benefit package

Schedule: Part Time, Per Diem/On Call, Variable Shift The Registrar is responsible for securing appropriate patient account reimbursement by obtaining complex demographic, insurance and medical information and ensuring this is documented timely and accurately. Consistently provides superior customer service that meets or exceeds the expectations of patients, visitors, physicians and PHS staff, including during periods of high patient volumes or stressful situations. Obtains accurate and complete information from patients who are ill, anxious or non-English speaking. Performs independently while multitasking, problem solving, and exercising good time management skills in a fast-paced environment. Maintains knowledge of numerous complex compliance requirements and insurance plans, which change frequently. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence St. Patrick Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required qualifications: + 1 year of experience in customer service or healthcare registration. Preferred qualifications: + Coursework/Training: Some college level course work preferred particularly Medical Terminology or Medical Assistant coursework. + Certified Healthcare Access Associate (CHAA) or Certified Revenue Cycle Specialist (CRCS) upon hire. + Previous registrar and third party payor experience. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. About the Team Providence has a long-standing tradition of caring for residents in western Montana since the Sisters of Providence arrived in the state in 1864. As one of Montana's largest health care providers, Providence works collaboratively across traditional boundaries to develop patient-centered practices that help make lifelong quality care accessible and affordable. Our award-winning and comprehensive medical centers include Providence St. Patrick Hospital in Missoula and Providence St. Joseph Medical Center, a critical access hospital in Polson. Our not-for-profit network of services also include physicians, more than 40 clinics, care centers, hospice and home health programs, and other diverse community services. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 404747 Company: Providence Jobs Job Category: Patient Access Job Function: Revenue Cycle Job Schedule: Per-Diem Job Shift: Variable Career Track: Admin Support Department: 3500 PATIENT ACCESS MSLA Address: MT Missoula 500 W Broadway Work Location: St Patrick Hospital-Broadway Bldg-Missoula MT Workplace Type: On-site Pay Range: $16.50 - $23.41 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

The Staff Pad has partnered with a client in Montana who has a vision to be the gold standard for Healthcare. We are looking for several Patient Access Specialists across multiple areas/departments. The role of a Patient Access Specialist (PAS) is to assist in providing seamless, patient -oriented and timely access to services. Responsibilities: This position requires excellent customer service skills, both written and oral, which involves ability to communicate effectively in person or over the phone. PAS frequently provides the first impression of the organization and must ensure optimum internal and external customer satisfaction while obtaining demographic and payment information for accurate reimbursement. Answers incoming calls, collects insurance copays where applicable, reviews daily schedules for accuracy, while working directly with patients, staff and providers. Responsible for the registration information for the patient visit, obtaining patient demographic and third party information with a high degree of accuracy. PAS are also responsible for the efficient registration of the patient in front of them keeping the patient flow and clinic schedule on time. This position also requires knowledge of insurance benefits, referrals and authorizations, and scheduling. PAS assist with other general office duties when needed. Works directly with patients, provider offices and care teams to obtain all information necessary to accurately schedule appointments. Uses electronic healthcare information system to accurately record information related to the patient's scheduled appointments and/or follow up appointments. Provides patients with basic instructions, within the PAS scope of practice, such as preparation for visit, directions, arrival times, information to bring to visit, expectations for payment, and other key information to ensure patient's success. Uses/schedules in healthcare information system scheduling templates as designed. Provides information and answers patient questions, within the scope of the PAS job description. Functions as a liaison for the department to ensure open and effective communication between the hospital, clinics and its patients to ensure that patients are scheduled in a timely manner. The PAS is responsible for maintaining knowledge of DNV, Patient Rights and Responsibilities, Consent for Treatment, HIPAA, Payors, and departmental/system policies and procedures and must be able to explain these to patients and their family members or provide a warm handoff to the correct subject matter expert. Qualifications: 1 -2 years of hospital admissions or provider's office experience preferred. Experience in customer service or scheduling departments in a healthcare setting highly preferred High School Diploma, GED, or HiSET GED preferred. Medical terminology preferred.