Patient service representative jobs in Montgomery, AL - 92 jobs
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Patient Service Representative
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Patient Liaison
Route Service Representative (4-Day Workweek)
Cintas Corporation 4.4
Patient service representative job in Montgomery, AL
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$28k-32k yearly est. 9d ago
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Customer Service Representative
Greenpoint 4.3
Patient service representative job in Montgomery, AL
Description About GreenPoint Ag GreenPoint Ag is a farmer-owned, American-owned company. We're committed to farmers' success, because that's the only way we succeed. It's a responsibility we don't take lightly, and we look for employees who share this same commitment.
As a leading Southeastern U.S. agricultural inputs company, we source our strength from high-quality employees who allow us to build long-term relationships with our customers. We operate in over 100 communities across ten states.
If you share a passion for rural America and the farmers who are so vital to its health, then we'd like to talk with you. We are an Equal Opportunity Employer committed to creating an inclusive and dynamic workplace with the opportunity to challenge yourself in one of today's most vital industries. If you are a hardworking, passionate team player we would love to consider adding you to the GreenPoint Ag team. Our Opportunity We are looking for someone to fill a role for our location facility at Montgomery, AL. The position is regular full-time. The job role is primarily Customer ServiceRepresentative. Our culture fosters a connected work environment, employee engagement, and career development. Resume is required for this position Summary/Objective Serves as the customer liaison to bridge customers with account managers, supply, and logistics. Responsible for the successful execution and management through the entire life cycle of contracts and orders. Works directly with account managers and ensures the highest level of support for GreenPoint Ag's customers and vendors.Essential Functions
Builds strong customer relationships through providing excellent service
Performs contract management (i.e. contract entry, maintenance of orders, contract closure, reconciliation, etc.)
Addresses customer requests via phone or email (internal & external customers)
Performs customer invoicing
Collaborates with teammates
Performs inventory management within ERP system
Works closely with sales, supply, logistics and other GreenPoint Ag teams
Ensures consistent adherence to approved credit policy
Assists Warehouse Manager with merchandising, inventory management and housekeeping
Deliver products when necessary
Assist with loading/unloading products
Supervisor
This job has no supervisory responsibilities.
Required Qualifications
One year certificate from college or technical school; or 2+ years of experience and/or training in operations, customer support, or a related role; or equivalent combination of education and experience
Experience with agriculture preferred
Valid driver's license; must be able to meet a Motor Vehicle Review in accordance with Company policy
Knowledge, Skills & Abilities
Excellent interpersonal skills necessary for customer relations
Strong written and verbal communication skills
Dedication to building strong relationships with external and internal customers
Creative problem-solving abilities
Courageous decision-making abilities
Aptitude to effectively prioritize and execute tasks to full completion
Ability to meet challenging deadlines while still producing high-quality work
Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel)
Must be innovative and self-motivated; needs to have a passion for the business and a willingness to learn
Ability to work varied hours/days, including nights, weekends, and holidays as needed
Ability to communicate with associates and customers
Ability to read, count, and write to accurately complete all documentation
Work Environment While performing the duties of this job, the employee regularly works in an office setting, but may occasionally visit agricultural/warehouse sites that include exposure to extreme temperatures, dust, moisture, noise, and industrial hazards that require the use of PPE. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods and the use of hands to finger is common. No heavy lifting is expected. Exertion of up to 10 lbs. of force may occasionally be required. While performing the duties of this job, good manual dexterity for the use of common office equipment such as computer terminals, calculator, and copiers is needed. While performing the duties of this job, the employee is frequently required to walk and talk or hear. Specific vision abilities required by this job include distance vision and ability to adjust focus. Vision requirements relate to ability reading/using computer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel Approximately 3% Other Duties Please note this is intended to describe the general nature and level of work performed by employees assigned to this position. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications. Other job-related duties may be assigned without need to change this job description. GreenPoint Ag reserves the right to amend and change responsibilities to meet business and organizational needs as necessary with or without notice. EEO Commitment: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ethnicity, sex, pregnancy, sexual orientation, gender identity/expression, including transgender identity, religion, disability, age, genetics, active military or veteran status and any other characteristics protected under applicable federal or state law. BenefitsMedicalDentalVisionLife and AD&DDisability 401K Paid Vacation TimePaid Sick TimePaid Personal Choice Days (2) Paid Community Volunteer TimeEmployee Assistanceand more…. Communication with You We are mindful that the job placement market has recently been infiltrated by individuals attempting to commit fraudulent acts. Unauthorized persons have been known to place advertisements for fake positions in the name of innocent and unwitting employers by mixing them in among legitimate job postings on authorized sites and by posting them on sites not used by the genuine employer. These imposter advertisements sometimes contain contact information for interested applicants that are different from an employer's career website or company email address. Such imposter job advertisements typically include promises of high-paying jobs with the requirement that job seekers first send sensitive personal information or money to pay for things such as visa applications or processing fees. Please be advised that GreenPoint Ag will never ask a potential job seeker for any sort of advance payment as part of the recruitment or hiring process. You should look carefully at any email address that you are instructed to use to submit a job application. All email correspondence from GreenPoint Ag ends in “@greenpointag.com.” If you have questions about any of our open positions, please visit our careers website at *************************************
$27k-33k yearly est. Auto-Apply 60d+ ago
Patient Care Coordinator Bilingual Preferred
Ortho Sport
Patient service representative job in Montgomery, AL
Ortho Sport and Spine Physicians is a rapidly expanding orthopedic practice, with clinics throughout the United States. The practice specializes in providing state-of-the-art, minimally invasive treatment of complex neck and spine problems, as well as sports related injuries and conditions. The Patient Care Coordinator position is responsible for welcoming patients, setting appointments, and checking patients in and out, while maximizing patient satisfaction and utilization of treatment rooms. We're searching for a compassionate and organized individual to join our exceptional crew. If you have a knack for providing stellar patient care, a passion for helping others, and a desire to grow professionally, keep reading because we have the perfect opportunity for you!
Job Title: Patient Care Coordinator
Essential Duties and Responsibilities:
* Welcome patients and visitors by greeting them in person or on the telephone; answering or referring inquiries
* Optimize patient satisfaction, provider time, and treatment room utilization by checking in the patient in a timely fashion
* Maintain patient accounts by obtaining, recording, and updating demographic and financial information
* Schedule patient appointments at the end of the visit
* Maintain open communication with pre-cert team regarding orders for daily patients
* Tracking and follow-up with patient cancellations and no shows
* Performing daily audit of tasks assigned
* Checking patients in by EMR and verifying demographics and insurance information
* Following up on outpatient referrals and surgical referrals
* Provides the patient with printout of appointments
* Other duties as assigned
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* HIPPA and OSHA compliance; promote a safe work environment at all times
* Excellent communication skills with the ability to communicate effectively with the patient, medical staff, insurance companies and others as relates to the case
* Caring demeanor toward patients and co-workers
* Clinical knowledge and familiarity with medical terminology
* Working knowledge of computers, fax, copiers and other technology
* Strong knowledge and understanding of electronic medical records software
* Prior medical receptionist experience, preferably in an orthopedic setting is a plus
* Strong administrative skills, with attention to detail in accuracy
* Bilingual (English/Spanish) is a plus
Education/Experience:
* High School Diploma or GED required
* Associate or higher degree preferred
* 1 year medical front desk experience
* Customer service background
Our Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Will work in office spaces and commercial buildings. Ortho Sport and Spine Physicians are not subject to inclement weather or outdoor work.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Prolonged periods sitting at a desk and working on a computer.
* Must be able to lift up to 20 pounds at times.
Ortho Sport and Spine Physicians is an Equal Opportunity Employer and does not discriminate in its employment practices on the basis of race, religion, sex, color, national origin, age, disability, citizenship, genetic information, veteran status, military service, or any other characteristic protected by federal law or Georgia law.
$24k-37k yearly est. 13d ago
MEDICAL RECEPTIONIST FT AND PT
Convenient Care Millbrook 3.4
Patient service representative job in Millbrook, AL
Job DescriptionSalary: $12-$14 per hour
Convenient Care Millbrook has Openings for experienced Medical Registration Specialist. We are looking for people with a caring energy, and a positive attitude. If you are looking for more than just a job, please apply. Schedule flexibility is a MUST. Monday - Friday hours. NO WEEKENDS. No interviews without an appointment. Please include references when submitting resume.
Skils required:
Ability to Multi-task, and attention to detail a MUST
Strong Phone management skills
Word & Excel knowledge
Good typing skills
Good Patient engagement skills
Organizational Skills
Teamwork
previous work with EHR
Knowledge of triage a Bonus
Ability to grasp job responsibilities of job quickly
Experience with previous patient registration/insurance verification a plus
$12-14 hourly 9d ago
Motivated Customer Service Representative
Elite Level Marketing 4.0
Patient service representative job in Montgomery, AL
No Goal Or Aspiration Is Too Big To Attain With Hard Work And Determination. Our Team And Clients Are The Lifeblood Of Our Success. Anything Is Possible. In Our Dictionary The Word No Does Not Exist. Elite Level Marketing Was Created To Acquire And Retain Customers In A Personalized Manner For All Types Of Companies. Today, We Are A Market Leader In Outsourced Marketing And Innovative Marketing Campaigns.
Job Description
The Personal Approach:
Our method is simple: we apply a customer-friendly, face-to-face approach to our strategies. By directly meeting with consumer customers, we can dramatically increase our clients' customer satisfaction without dramatically increasing their budget. Our technique is proven to be the most effective way to penetrate a target market and acquire new, profitable customers.
What does this mean?
At this moment, we are looking for energetic, career-minded individuals to aid us with our expansion goal. These candidates will be hired as entry-level customer servicerepresentatives for the area with rapid advancement opportunities to move into management. Our training program is designed to cross-train the right candidate in all aspects of business and marketing as well as incorporate communication and team leadership. The focus is to prepare them for a position as a branch manager of a location, overseeing the marketing for a Fortune 100 client.
Qualifications
Responsibilities in this program include:
• Team Leadership
• Customer Acquisition
• Building Client Relations
• Oversee Campaign Development
• Manage Customer Service, Administration, and Sales Personnel
Our Company offers:
• Competitive Pay Structure
• Hands-on Training
• Outstanding Growth Opportunities
• Travel Opportunities
Additional Information
No experience is necessary. Advancement is based solely on performance, not on seniority. We are filling positions ASAP, so please respond promptly if interested.
Please note; all applicants should have living accommodation in the area. Due to the high number of qualified people looking for work in the area, we cannot hold spots for those hoping to relocate once they find work.
$24k-31k yearly est. 60d+ ago
Patient Care Liaison
Ally Psychiatry Career Page
Patient service representative job in Montgomery, AL
Job DescriptionDescription:
We are looking for a Patient Care Liaison (PCL) to join our team! In this role, you will be the first point of contact for patients, guiding them through their care journey with professionalism and empathy. As a key member of our team, you will manage scheduling, coordinate care, and provide essential support to patients, patient care coordinators, and providers. Your goal will be to create a welcoming and seamless experience for every patient, ensuring they feel supported and valued at every step.
Roles & Responsibilities
Patient Support & Scheduling
Welcome patients warmly and assist with check-in and check-out.
Schedule, confirm, and reschedule appointments to maintain efficient patient flow.
Verify insurance, explain financial responsibilities, and process payments.
Manage incoming calls and direct them appropriately.
Respond to patient inquiries with professionalism and care.
Collect vitals and lab specimens as needed.
Educate patients on clinic policies and procedures.
Administrative Duties
Maintain and update patient records while following HIPAA and organizational guidelines.
Work closely with peers, providers, managers, and billing teams to foster a culture of quality care and operational efficiency in the clinic with positive and concise communication.
Keep the reception and patient areas clean, sanitized, and organized.
Process Prior Authorizations as needed.
Additional Responsibilities
Ensure all patient information is accurate and up to date.
Be an Ally to efficiently and effortlessly close the loop on the patient journey by coordinating between the patient, patient care coordinator, provider, and clinic.
Responsible for other duties as assigned by leadership.
Attendance is an essential function of the job.
Requirements:
Required
High School Diploma or Equivalent.
Customer service experience (any industry).
Preferred
6+ months of medical office experience.
Experience with EMR systems, medical terminology, and health care procedures.
Personal attributes
Dependable, professional, empathetic, and genuinely wanting to help people in a caring way.
Strong multitasking and problem-solving skills in a fast-paced environment.
Adaptable and proactive, with a positive and team-focused attitude.
Excellent communication and interpersonal skills with the ability to remain composed under pressure.
$23k-32k yearly est. 2d ago
Service Representative
Labcorp 4.5
Patient service representative job in Montgomery, AL
Requirements:
High School Diploma or equivalent is preferred.
Must have a Valid Driver's License and clean driving record.
Must be at least 21 years' old.
Previous driver/courier experience is preferred.
Customer service experience is a plus.
Very punctual with strong time management skills
Strong attention to detail and organizational skills
Ability to problem solve customer issues.
Able to lift to 50 lbs.
If you're looking for a career that offers opportunities for growth, continual development, professional challenge, and the chance to make a real difference, apply today!
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.
LabCorp seeking a ServiceRepresentative/Courier to join our team in MontgomeryAL. In this position, you will be responsible for the pickup, transport and delivery of medical specimens, lab supplies and reports, while providing excellent service to our clients.
OPTIONAL: Included with this position is a company vehicle to use for the route. In addition, for only $125 per month, you will have the option of taking this vehicle home with you and using it for personal use. If you choose to use the company vehicle for personal use all gas, tolls and maintenance are covered by the company.
The schedule for this position will be Sunday 9:30am-9:00pm, Mon 11:00am-8:00pm, Friday 3:15pm-2:00am and Sat 9:30am-5:00pm
Job Duties/Responsibilities:
Load all necessary suppliers needed for the daily pickups.
Complete daily pick-up schedule in a timely manner
Deliver all daily picks to your branch at the end of your shift.
Handle all specimens and lab samples in safe and efficient manner.
Safely operate company vehicle and obey all traffic laws.
Utilize handheld electronic device to manage daily picks up.
Work directly with dispatcher for additional pick-ups as needed.
Evaluate traffic patterns, alternative routes and weather conditions as needed.
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
$24k-31k yearly est. Auto-Apply 24d ago
Front Desk CSR
Foley 4.1
Patient service representative job in Troy, AL
Work at the front desk and around the gym. Duties include answering the telephone, handling info calls, providing gym tours, explaining membership options and enrolling customers for membership, cleaning, cash register operation and retail sales.
JOIN THE CLUB.
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
$24k-31k yearly est. Auto-Apply 60d+ ago
Patient Services Representative - Floater
Articularis Healthcare
Patient service representative job in Auburn, AL
Job DescriptionSalary:
Articularis Healthcare Group (AHG) is currently seeking a full-time PatientServicesRepresentative - Floater in our Auburn, AL location.
Who We Are:
Articularis Healthcare Group, Inc. (AHG) is an independent physician-led, clinically integrated, group of medical professionals who use the latest clinical innovations to provide compassionate and exceptional patient care. We are committed to helping patients, people, and medical practices thrive.
What Sets Us Apart:
We are physician-led.
We make decisions together.
Were independent by design.
Our Mission:
Delivering the highest quality community-based rheumatology services with a commitment to patient care, physician leadership and excellence. Our core values are
Compassion
,
Integrity
,
Quality
,
Respect
and
Teamwork
.
Visit
*****************************
to learn more about us!
The Position:
The PatientServiceRepresentative - Floater will be responsible for handling all front desk duties for the practice. Ensuring that patients are the number one priority, whether over the phone or in person. Greeting every patient and guardian with a smile and accommodate their needs in a comfortable and pleasant manner to provide the best experience. This position is expected to float and perform as a Medical Assistant.
As a PatientServicesRepresentative, a typical day might look like:
Welcoming patients upon arrival to the office and checking them in for appointments.
Talking with patients to confirm their demographics and insurance information.
Collecting co-payments and outstanding balances.
Answering the telephone and addressing patient needs and questions in a friendly manner.
Checking patients out upon completion of their appointment and scheduling any follow-up care.
Monitoring provider schedules and adjusting/rescheduling appointments as needed.
Floating to clinical side as a medical assistant as needed.
This job might be for you if:
You have an associate degree with 2 years or any combination of education and work experience in a customer service-related role.
You have 1+ years of experience working in a medical/clinical setting.
You enjoy assisting people in person and over the phone in a fast-paced environment.
You connect well with others and are comfortable talking to people.
You dont get flustered or take it personally when having to deal with an upset patient.
You have a knowledge of medical terminology
Why you should apply:
Joining our AHG team will provide you with a positive team environment, growth and advancement opportunities, as well as a work/life balance. With our office hours of Monday through Thursday, you will be able to enjoy your nights and weekends with family and friends.
Our Benefits:
If eligible, benefits package that includes group medical, dental, vision, short-term & long-term disability insurance, paid holidays, PTO and 401K.
Next Steps:
Once you submit your application, a member of our Talent Acquisition Team will review your resume and application. A team member will reach out to you directly if you are a fit for the position.
EEO/AA-M/F/disabled/protected veteran
*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
$29k-35k yearly est. 4d ago
Veterinary Customer Services Representative
Auburn University 3.9
Patient service representative job in Auburn, AL
Details Information Requisition Number S5000P Home Org Name Clinical Sciences Division Name College of Veterinary Medicine Position Title Veterinary Customer ServicesRepresentative Job Class Code AA79 (A-B) Appointment Status Full-time Part-time FTE Limited Term No Limited Term Length Job Summary
Are you a superb customer service professional with a passion for animals? Do you enjoy helping veterinary patients and clients? Find satisfaction in contributing to a medical team? Look no further! If you're ready to be part of something great, come join our incredible team at AUCVM as we seek a Veterinary Customer ServicesRepresentative to perform clerical duties related to veterinary care.
This is a 12-hour shift, 6am - 6pm. The shift rotates from 3 days one week to 4 days the next week.
Here at the College of Veterinary Medicine, you'll contribute to a veterinary team by compiling a thorough medical record, processing client-owned animals for admission into & discharge from Auburn University Veterinary Teaching Hospitals, and serving as the frontline contact with our clients. Customer servicerepresentatives liaison with referring veterinarians, facilitate admission of patients needing emergency medical care and guide clients through the process of deciding which area of the hospital suits their patient's needs. In this position, you will play a critical role in the medical process and ensure the team has the information they need to make a difference for each patient. This position will primarily be focused within the Emergency and Critical Care department in the Bailey Small Animal Teaching Hospital.
Learn more about VET MED and take a campus tour here: *****************************
Essential Functions
* Welcomes clients to the hospital, registers clients' animals that are in need of medical attention and verifies client, patient, and referring veterinarian demographics.
* Ensures all proper paperwork is completed, gathers records from other veterinary facilities as needed, compiles the physical medical record, and alerts the appropriate clinical personnel of the patient's arrival.
* Appropriately directs clients to areas within the clinic for animal care and continues to ensure client's visit is successful.
* Communicates frequently with the clinical team regarding patient/client needs and expectations.
* Receives and screens telephone calls to include scheduling appointments; provides information and assistance to callers and/or visitors regarding clinic and hospital procedures and processes; determines appropriate course of action, referral, or response.
* Contacts clients to confirm appointments, providing clients any information or instructions needed prior to their appointment.
* Communicates admissions information, fees, discharge date(s), clinic regulations, or other clinic services to clients.
* Discharges clients in a timely and appropriate manner. Ensures bill order is complete and has been verified by hospital auditors, ensures all medications have been given to the client.
* Addresses any past accounts or financial follow-ups. Confirms client does not have any further clinical questions.
* Generates, analyzes, validates, and verifies, financial records in-house as well as prepares, records, and verifies daily deposits and cash reports for Bursar's office.
* Abides by rules and regulations for Veterinary Client Representatives as defined by the American Animal Hospital Association and policies and protocol of the College of Veterinary Medicine and teaching hospitals.
Why Work at Auburn?
* Life-Changing Impact: Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world.
* Culture of Excellence: We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education.
* We're Here for You: Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance.
* Sweet Home Alabama: The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches.
* A Place for Everyone: Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged.
Ready to lead and shape the future of higher education? Apply today! War Eagle!
Minimum Qualifications
Minimum Qualifications
Level I: High school diploma or equivalent.
Level II: High school diploma or equivalent plus 2 years of experience in a veterinary, medical office, or hospital setting working with medical records and hospital information systems.
Substitutions allowed for Experience:
Degrees may be accepted in lieu of experience.
Minimum Skills, License, and Certifications
Minimum Skills and Abilities Minimum Technology Skills Minimum License and Certifications
Desired Qualifications
Desired Qualifications
* Medical office experience
* Previous experience in a referral veterinary practice is highly desired
* Excellent written and interpersonal communication skills, including public speaking skills; customer service skills; experience with medical software such as an electronic medical record, practice management software, scheduling system, billing system, etc.
* Education beyond the high school diploma or equivalent from an accredited institution is desired
* Excellent stress management and critical thinking skills
Posting Detail Information
Salary Range $31,200- $43,520 Job Category Agricultural/Veterinary Medicine Working Hours if Non-Traditional 6am - 6pm with 3 days one week and 4 days the next week. City position is located in: Auburn State position is located: Alabama List any hazardous conditions or physical demands required by this position Posting Date 01/14/2026 Closing Date Equal Opportunity Compliance Statement
It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit their website to learn more.
Special Instructions to Applicants Quick Link for Internal Postings *******************************************
Documents Needed to Apply
Required Documents
* Resume
Optional Documents
* Cover Letter
* Other
* Other Documentation (2)
Supplemental Questions
Required fields are indicated with an asterisk (*).
* * Please tell us how you first heard about this opportunity.
(Open Ended Question)
* * Please select the answer that best describes your current employment relationship with Auburn University:
* Current full-time Auburn or AUM employee within probationary period
* Current full-time Auburn or AUM employee outside of probationary period
* Current part-time Auburn or AUM employee
* Not an Auburn or AUM employee
* * Do you have a high school diploma or equivalent?
* Yes
* No
$31.2k-43.5k yearly 4d ago
Patient Care Coordinator, Basden Eye Care
Essilorluxottica
Patient service representative job in Auburn, AL
Requisition ID: 912896 Store #: 00T168 Basden Eye Care at Moores Mill Position:Full-TimeTotal Rewards: Benefits/Incentive Information Basden Eye Care has provided superior patient care in our community and we are committed to hiring team members who are dedicated to ensuring excellent vision care is provided to every patient. Our practice fosters a work culture which supports teamwork and builds upon the skills and talents of our employees. We value individuals of integrity who are positive, dependable, and flexible in their work. In return we provide a positive and supportive work culture, offer tremendous incentive opportunities, and support professional development.
Our Practice strives to improve quality of life for our patients each day by providing the finest in eye care, expert optical professionals, and an inviting environment. We provide a wide range of vision care services including full-scope optometric patient care, ocular disease management, routine comprehensive eye exams, refractive services, Vision Therapy, and more. Our Optometrists utilize their knowledge, efficiency, and the most modern technology to provide the best vision for everyone.
Our Practice is a part of TeamVision, a Management Service Organization within EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses. Together, we provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in our community.GENERAL FUNCTION
This role supports the practice by coordinating the daily administration of doctors, visitors, and patients within the local practice. This position ensures an unsurpassed patient experience by seamlessly linking the doctor and other practice functions together. This role supports establishing the practice as the premier destination for all vision needs within the community.
MAJOR DUTIES & RESPONSIBILITIES
Greets patients without delay.
Promptly answers the telephone in a friendly and courteous manner.
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone.
Keeps patient appointments on schedule by notifying doctor/provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
Facilitates reminder calls to patients for appointment confirmation and order pickup notification.
Records and updates financial information, collects patient charges, and files, collects, and expedites third-party claims.
Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of supplies.
Protects patients' rights by maintaining confidentiality of medical, personal, and financial information in accordance with HIPAA.
Determines both medical and vision insurance eligibilty in accordance with patients current plan coverage.
Ensures all office systems are maintained.
Maintains a safe working environment for all team members and patients.
Maintains operations by following policies and procedures, reporting needed changes.
Contributes to team effort by accomplishing related tasks as needed.
Works weekends and evenings in support of the business needs (varies by location).
Adheres to attendance and daily time keeping requirements.
Adheres to all company policies and procedures.
Consistently maintains proper dress code.
Performs other administrative responsibilities as assinged by Practice Manager or as business needs.
BASIC QUALIFICATIONS
High School graduate or equivalent
2+ years of office experience in a healthcare setting
Strong customer service skills (internal and external)
Strong communicator and listener
Problem solving ability
Organization skills
PREFERRED QUALIFICATIONS
Familiarity with in-store technology, such as point-of-sale, patient record systems, and other software applications
Basic knowledge of services, products, vision insurance plans/coverage and office operations
Strong interpersonal skills
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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Nearest Major Market: Auburn
Nearest Secondary Market: Opelika
Job Segment:
Nursing, Patient Care, Medical, Ophthalmic, Optometry, Healthcare
$24k-37k yearly est. 19d ago
Patient Coordinator
Southern Family Dental Partners
Patient service representative job in Prattville, AL
JOB TITLE: Patient Coordinator
FLSA STATUS: Non-Exempt
REPORTS TO: Practice Manager
We are looking for a Patient Coordinator to join our team! We are an energetic dental office with a passion for excellent customer service and patient care. We are looking for someone with outstanding phone skills who is proactive, organized, and brings a friendly and positive attitude to our team. Our practice is committed to our patient's dental health!If you are looking for a team-oriented environment, please send us your resume.
Key Responsibilities:
Provide a calm and welcoming environment while greeting patients as they arrive.
Answer phones while utilizing excellent verbal skills, conveying the practice's philosophy statement.
Obtain and verify patient insurance information and eligibility.
Review and present treatment plans, timelines, and financial arrangements.
Schedule appointments while adhering to the guidelines laid out in ideal schedule templates.
Maintain a productive schedule and fill late cancellations with quick-call patients.
Checkout patients, collect payments, and schedule next appointments.
Maintain all computer records to the highest standard.
Coordinate with other offices who share in the care of our patients, making sure referrals and correspondence are received and followed-up on.
Assist in maintaining the reception area and front office in a neat, orderly, and welcoming condition.
Requirements (Education/Certifications):
Excellent written and verbal communication skills and attention to detail.
Proficiency in keyboarding and navigating computer programs.
High attention to detail with excellent problem solving and multitasking skills.
Ability to thrive in a team environment.
Experience with Denticon Software (Preferred).
Benefits:
$12-15 Hourly, Bi weekly pay
Medical, Dental, Vison, Life insurance, Short & Long Term Disability
Paid Time Off and Holidays
401K
Strong culture of patient care and experience
$12-15 hourly 60d+ ago
Customer Service Representative - State Farm Agent Team Member
Matthew Slaughter-State Farm Agent
Patient service representative job in Auburn, AL
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Simple IRA
Hourly pay plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$24k-32k yearly est. 2d ago
Front Office Specialist
Eyecare Associates 4.1
Patient service representative job in Troy, AL
A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
LOCATION
Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES
Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great service and support.
Provide exceptional customer service during every patient encounter (in person or via phone).
Display a professional attitude, greet patients promptly with a smile, and thank them when they leave.
Answer phones (both external and internal); assure prompt, courteous service at all times.
Practice urgency at all times with consideration to the patient's time, as well as doctor's time and schedule.
Double check insurance authorizations to ensure completion and build accurate flow sheets.
Check out patients and collect correct payments according to procedures.
Manage patient flow in the office and ensure communication to maximize efficiency and customer service.
Complete daily reconciliations / close day / countdown cash drawer.
Comply with all company policies and procedures, including HIPAA.
General office duties and cleaning to be assigned by the manager.
QUALIFICATIONS
Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
Favorable result on background check as required by state
Must be able to provide proof of identity and right to work in the United States
EDUCATION AND/OR EXPERIENCE
High school diploma or GED required
LICENSES AND CREDENTIALS
None
SYSTEMS AND TECHNOLOGY
Proficient in Microsoft Excel, Word, PowerPoint, Outlook
PHYSICAL REQUIREMENTS
This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary.
If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
NOTE: s are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.
$26k-30k yearly est. Auto-Apply 16d ago
Front Office
Auburn, Ram Hotels
Patient service representative job in Auburn, AL
←Back to all jobs at Courtyard by Marriott - Auburn, RAM Hotels Front Office
Introduction:
We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.
Responsibilities:
Manage reservations and check guests in and out using a computerized system
Handle guest requests, such as booking tours or making restaurant reservations
Assist with check-in and check-out processes, including handling payments and issuing keys
Answer phone calls and respond to online inquiries in a timely and professional manner
Assist with organizing and setting up events and meetings
Handle guest complaints and concerns with grace and professionalism
Perform light cleaning duties, such as wiping down counters and restocking supplies
Other duties as assigned
Qualifications:
Previous experience as a front desk agent or in a customer service role is preferred
Strong communication and interpersonal skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
Flexibility to work evenings, weekends, and holidays as needed
Perks:
Competitive salary
Employee discounts on hotel rooms and amenities
Opportunities for advancement within the company
Professional development opportunities
Positive and supportive work environment
Please visit our careers page to see more job opportunities.
$23k-30k yearly est. 47d ago
Customer Service Representative - State Farm Agent Team Member
Sonya Drake-State Farm Agent
Patient service representative job in Union Springs, AL
Job DescriptionBenefits:
Bonus based on performance
Paid time off
Training & development
ROLE DESCRIPTION: As a Customer ServiceRepresentative, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
Taking Payment
Scheduling appointments
Making Outbound calls
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$24k-32k yearly est. 13d ago
Patient Account Associate II EDI Coordinator
Intermountain Health 3.9
Patient service representative job in Montgomery, AL
Creates and optimizes EDI connectivity for ERAs, completes and monitors enrollments, manages and maintains payer portals. **Essential Functions** + Develops and implements strategies for adhering to commercial and Government requirements of emerging payment techniques and various payor portal access requirements, not limited to: development of procedures, assessing and communicating reporting and documentation. Establishing processes for the Intermountain system in complying with payor requirements
+ Serves as a subject matter expert for commercial payor requirements and mechanisms for alternative payment methods. Accountable for understanding and communicating the related commercial and regulatory programs payment techniques and portal access requirements.
+ Acts as a technical resource related to portal access and functionality for operational management and staff. Manages and maintains all tickets related to government and commercial payor portals across the organization.
+ Acts as a subject matter expert for the RSC as it relates to EDI enrollments to obtain remittance advice. Acts as a liaison between the organization and vendors, and internal and external partners. Collaborates with interdepartmental leadership and vendors to implement streamlined workflows, training and communication.
+ Supports leadership in coordinating with clearinghouse vendors and works to obtain electronic payments where the clearinghouse contracts are not in place. Creates and provides monitoring and trending reports to the Cash Management Leadership teams. Utilizes reporting to partner with internal and external partners and provide suggested solutions for identified trends
+ Research errors identified by payor payments being sent in means other than EFT/ERA or via clearinghouse. Achieve and maintain electronic payment activity at 100% or as payors allow. Works with clearinghouse to enroll payors and resolve payment/system issues.
+ Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards.
+ Performs other duties as assigned
**Skills**
+ Written and Verbal Communication
+ Detail Oriented
+ EDI Enrollment
+ Teamwork and Collaboration
+ Ethics
+ Data Analysis
+ People Management
+ Time Management
+ Problem Solving
+ Reporting
+ Process Improvements
+ Conflict Resolution
+ Revenue Cycle Management (RCM)
**Qualifications**
+ High school diploma or equivalent required
+ Two (2) years for back-end Revenue Cycle (payor enrollment, payment posting, billing, follow-up)
+ Associate degree in related field preferred
Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings
We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside in California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, and Washington
**Physical Requirements**
+ Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess colleagues' needs.
+ Frequent interactions with colleagues that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately
+ Manual dexterity of hands and fingers to include frequent computer use for typing, accessing needed information, etc
**Location:**
Peaks Regional Office
**Work City:**
Broomfield
**Work State:**
Colorado
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$24.00 - $36.54
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
$29k-33k yearly est. 60d+ ago
Customer Service Rep - INSIDE SALES!
Elite Level Marketing 4.0
Patient service representative job in Montgomery, AL
No Goal Or Aspiration Is Too Big To Attain With Hard Work And Determination. Our Team And Clients Are The Lifeblood Of Our Success. Anything Is Possible. In Our Dictionary The Word No Does Not Exist. Elite Level Marketing Was Created To Acquire And Retain Customers In A Personalized Manner For All Types Of Companies. Today, We Are A Market Leader In Outsourced Marketing And Innovative Marketing Campaigns.
Job Description
Elite Level Marketing is seeking a Customer Service and Sales Representative to join our team! Our ideal candidate is a person who is flexible, adaptable, and trainable. A person looking for a long term career and wants to get their foot in the door with a company to grow. You will resolve customer questions and offer solutions to drive company revenue. We are hiring this week, so apply now for immediate review and possible interview.
Looking For:
Competitive nature
Student mentality
Leadership potential
Gain business experience
Willingness to start at an entry level position and move up
Qualifications
Responsibilities:
Present and sell company products and services to new and existing customers
Prospect and contact potential customers
Reach agreed upon sales targets by the deadline
Resolve customer inquiries and complaints
Set follow-up appointments to keep customers aware of latest developments
Create sales material to present to customers
Qualifications:
High school diploma/ GED
Competitive and sports minded
Ability to build rapport with clients
Strong negotiation skills
Deadline and detail oriented
Friendly, outgoing with good communication skills
Professional demeanor, organized, hard working
Why Work For Us:
Industry training with leadership
Upward mobility is merit based, not on seniority
Family environment and encouraging culture
Genuine care for employees within our company
Travel Opportunities
Weekly paychecks (hourly pay + commissions)
Generous bonus program
Schedule flexibility (great for college students!)
Additional Information
No experience is necessary. Advancement is based solely on performance, not on seniority. We are filling positions ASAP, so please respond promptly if interested.
Please note; all applicants should have living accommodation in the area. Due to the high number of qualified people looking for work in the area, we cannot hold spots for those hoping to relocate once they find work.
$24k-31k yearly est. 60d+ ago
Patient Services Representative
Articularis Healthcare
Patient service representative job in Auburn, AL
Job DescriptionSalary:
Articularis Healthcare Group (AHG) is currently seeking a full-time PatientServicesRepresentative in our Auburn, AL location.
Who We Are:
Articularis Healthcare Group, Inc. (AHG) is an independent physician-led, clinically integrated, group of medical professionals who use the latest clinical innovations to provide compassionate and exceptional patient care. We are committed to helping patients, people, and medical practices thrive.
What Sets Us Apart:
We are physician-led.
We make decisions together.
Were independent by design.
Our Mission:
Delivering the highest quality community-based rheumatology services with a commitment to patient care, physician leadership and excellence. Our core values are
Compassion
,
Integrity
,
Quality
,
Respect
and
Teamwork
.
Visit
***************************** to learn more about us!
The Position:
The PatientServiceRepresentative will be responsible for handling all front desk duties for the practice. Ensuring that patients are the number one priority, whether over the phone or in person. Greeting every patient and guardian with a smile and accommodate their needs in a comfortable and pleasant manner to provide the best experience.
As a PatientServicesRepresentative, a typical day might look like:
Welcoming patients upon arrival to the office and checking them in for appointments.
Talking with patients to confirm their demographics and insurance information.
Collecting co-payments and outstanding balances.
Answering the telephone and addressing patient needs and questions in a friendly manner.
Checking patients out upon completion of their appointment and scheduling any follow-up care.
Monitoring provider schedules and adjusting/rescheduling appointments as needed.
Maintaining patient confidentiality through HIPAA compliance.
This job might be for you if:
You have an associate degree with 2 years or any combination of education and work experience in a customer service-related role.
You have 1+ years of experience working in a medical/clinical setting.
You enjoy assisting people in person and over the phone in a fast-paced environment.
You connect well with others and are comfortable talking to people.
You dont get flustered or take it personally when having to deal with an upset patient.
You have a knowledge of medical terminology
Why you should apply:
Joining our AHG team will provide you with a positive team environment, growth and advancement opportunities, as well as a work/life balance.
Our Benefits:
Benefits package that includes group medical, dental, vision, short-term & long-term disability insurance, paid holidays, PTO and 401K.
Next Steps:
Once you submit your application, a member of our Talent Acquisition Team will review your resume and application. A team member will reach out to you directly if you are a fit for the position.
EEO/AA-M/F/disabled/protected veteran
*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
$29k-35k yearly est. 12d ago
TES Veterinary Customer Service Rep (all shifts)
Auburn University 3.9
Patient service representative job in Auburn, AL
Details** Information **Requisition Number** TES3113P **Home Org Name** Clinical Sciences **Division Name** College of Veterinary Medicine Title** TES Veterinary Customer Service Rep (all shifts) **Estimated Hours Per Week** 20-40
**Anticipated Length of Assignment**
1 year
**Job Summary**
**This is a pooled posting. This posting will remain open for an extended period of time and selected applicants will be contacted as future staffing needs arise.**
We have openings for day shift and night shift positions. Day shift will be scheduled between the hours of 6am - 6pm, Mon - Fri. Overnight shifts will be between 6pm - 6am, Mon - Fri. Some weekends and occasional holidays will be necessary. Total hours per week and shift details will be discussed at interview and upon hire. Flexibility is necessary.
The College of Veterinary Medicine is hiring **TES Veterinary Customer ServiceRepresentatives** . This role will be responsible for clerical duties related to veterinary care and treatment, processes invoices and payments, direct incoming phone calls, and provide support to veterinary team. Processes clients' animals for admission into and discharge out of Auburn University Veterinary Teaching Hospitals.
Temporary Employment Services (TES ), a unit of the Auburn University Department of Human Resources, is an in-house support center established to meet the temporary employment needs of the university.TES provides qualified and dedicated temporary employees in a wide variety of occupations to meet the staffing needs throughout the campus. Temporary employees are hired for a variety of reasons with the most common being:
+ Assistance in the place of a regular employee who is absent for a specified period of time
+ Additional assistance during periods of abnormal or peak workloads
+ Assistance with special projects
+ Seasonal work
+ Emergencies
If you are looking for an employment opportunity,TES is a great way to showcase your professional skills and assist Auburn University while gaining valuable work experience within higher education.
**AU student employees are not eligible for TES .**
**Essential Functions**
+ Welcomes clients to the hospital, registers clients' animals that are in need of medical attention and verifies client, patient, and referring veterinarian demographics.
+ Ensures all proper paperwork is completed, gathers records from other veterinary facilities as needed, compiles the physical medical record, and alerts the appropriate clinical personnel of the patient's arrival.
+ Communicates frequently with the clinical team regarding patient/client needs and expectations.
+ Receives and screens telephone calls.
+ Provides information and assistance to callers and/or visitors regarding clinic and hospital procedures and processes.
+ Determines appropriate course of action, referral, or response.
+ Communicates admissions information, fees, discharge date(s), clinic regulations, or other clinic services to clients.
+ Discharges clients in a timely and appropriate manner.
+ Addresses any past accounts or financial follow-ups.
+ Confirms client does not have any further clinical questions.
+ Assist clinicians with patient examinations, simple treatments, and recording patient data under direct supervision when needed.
+ Abides by rules and regulations for Veterinary Client Representatives as defined by the American Animal Hospital Association and policies and protocol of the College of Veterinary Medicine and teaching hospitals.
**Why Work at Auburn?**
+ **Life-Changing Impact** : Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world.
+ **Culture of Excellence** : We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education.
+ **We're Here for You** : Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance.
+ **Sweet Home Alabama** : The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches.
+ **A Place for Everyone** : Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged.
Ready to lead and shape the future of higher education? Apply today! War Eagle!
**Minimum Qualifications**
High school diploma or equivalent
Expectations: Medical Office Experience
**Desired Qualifications**
+ Experience in a referral veterinary practice is highly desired.
+ Excellent written and interpersonal communication skills, including public speaking skills and customer service skills
+ Experience with medical software such as an electronic medical record, practice management software (UVIS , Cornerstone, etc.), scheduling system, billing system, etc.
+ Education beyond the high school diploma or equivalent from an accredited institution is desired.
+ The successful candidate will possess excellent stress management and critical thinking skills.
Posting Detail Information
**Salary Range**
$15.00 - $16.00/hour based on experience (shift differentials provided for overnight shifts)
**Work Hours**
Day shift is between 6am - 6pm, Mon - Fri. Overnight shift is between 6pm - 6am, Mon - Fri. Some weekends and holidays will be necessary. Total hours per week and shift details will be discussed at interview.
**City position is located in:**
Auburn
**State position is located:**
Alabama
**Posting Date**
11/07/2025
**Closing Date**
**Equal Opportunity Compliance Statement**
It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit theirwebsite (*************************************** to learn more.
**Special Instructions to Applicants**
**Quick Link for Internal Postings**
*******************************************
**Documents Needed to Apply**
**Required Documents**
**Optional Documents**
1. Resume
2. Cover Letter
3. Other
4. Other Documentation
5. Other Documentation (2)
$15-16 hourly 60d+ ago
Learn more about patient service representative jobs
How much does a patient service representative earn in Montgomery, AL?
The average patient service representative in Montgomery, AL earns between $26,000 and $38,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.
Average patient service representative salary in Montgomery, AL