Patient service representative jobs in Mount Pleasant, SC

Credit Solutions of Lexington, KY is seeking to hire a full-time Customer Service Representative to assist patients in resolving their medical balances so they can focus on the healing process. If you have experience in healthcare billing and finance and want a career where you can actually make a difference, apply today! Customer Service Representatives enjoy a competitive wage plus benefits! Our benefits include paid time off, holiday pay, company-paid life insurance, a 401k plan, health benefits, vision, and dental benefits. Additionally, we offer flexible schedules, multiple opportunities to participate in and support charitable organizations, and monthly employee activities and recognition. ABOUT CREDIT SOLUTIONS Founded in 2003, Credit Solutions provides tailored Extended Business Office (EBO) Solutions as well as a full range of Bad Debt Recovery and Account Resolution service throughout the United States. With a pledge of excellence, we strive to allocate the best resources, giving our talented staff of professionals the best tools in order to achieve the best results for our clientele. What employees say about Credit Solutions: "What I've enjoyed most in working at Credit Solutions, aside from the wonderful team I work with, is I am learning to help someone else change or reevaluate their mindset to overcome their own personal and financial obstacles that otherwise may have remained in their way." - Alicia R. At Credit Solutions, we believe that our employees are our most valuable asset. In fact, we attribute our success as a company on our ability to recruit, hire, and maintain a positive and productive workforce. A happy employee is a productive employee and our benefits reflect how much we care. Additionally, we provide numerous employee appreciation activities and a referral bonus program. Join our dynamic team and find out why our employees voted us the "Best Call Centers to Work For in 2018-2024"! A DAY IN THE LIFE AS A HEALTHCARE CUSTOMER SERVICE REPRESENTATIVE As a Healthcare Customer Service Representative, you are the cornerstone of our organization and the first point of contact for our patients. This is why we give our Customer Service Representatives the training needed to help patients navigate the billing process and resolve their outstanding balances. Over the phone, you actively listen to patients and assist them in resolving their medical balances by negotiating and collecting payments. Your empathetic nature and ability to quickly resolve problems while remaining positive is essential to your success. And, when challenging situations arise, you continue to offer excellent customer service as you resolve their billing issues. The knowledge that you've helped someone in their time of need is truly rewarding and the best part of your job. QUALIFICATIONS High school diploma or equivalent Previous customer service experience Experience in healthcare billing and finance Understanding of HIPAA Ability to learn new software quickly Do you have a desire to help others and make a difference in the community? Are you a team player? Do you have professional communication skills? Can you provide great customer service over the phone? Are you an empathetic active listener? Do you have a positive can-do attitude? If so, you may be perfect for this position! WORK SCHEDULE Our Healthcare Customer Service Representatives enjoy flexibility through three schedule options: M-F 8:00 am - 5:00 pm, 8:30 am - 5:30 pm, and 9:00 am - 6:00 pm. ARE YOU READY TO JOIN OUR TEAM? If you have experience in customer service and healthcare billing and finance and feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Strategic Risk Solutions Inc. (SRS), the world's largest independent insurance company manager, is growing and looking for an accounting professional to join our US East Captive Management servicing team. As our Accountant, you will play a crucial role in managing the financial and regulatory affairs of a portfolio of captive insurance companies. This in-office role is tailored for recent graduates up to mid-level experienced Accountants who excel in precision, financial integrity, and client service delivery. Join us at SRS if you are seeking career growth with a company that values work-life balance and their employee's professional development! Responsibilities and Duties: Work with an experienced client account team to deliver high quality financial and regulatory reports Maintain and reconcile General Ledger Preparation and peer review of monthly and quarterly financial statements Prepare and file premium tax returns Accurate and timely preparation of regulatory filings Daily verbal and written client communications Manage client financial audits Preparing for and attending client Board of Director meetings Liaise with clients third party service providers and state regulators Attributes and Skills: Bachelor's Degree in Accounting required; CPA a plus but not required 3-5 years financial accounting experience; captive management or insurance industry highly preferred Insurance accounting and auditing experience preferred; will consider commercial or public accounting experience Experience with Excel and financial accounting/general ledger accounting software Ability to work effectively as part of a team or on individually assigned tasks in an environment where attention to detail and prioritization skills are essential Excellent verbal and written communication skills Ability to travel up to 5% domestically as needed Interview Process: First: Phone Call with Talent Acquisition/Human Resources Second: Onsite Interview with Hiring Manager and Team SRS provides financial reporting, regulatory compliance, and program management services to captive insurance companies. We operate throughout the United States, in offshore domiciles (Barbados, Bermuda, and the Cayman Islands) and in Europe. Offering a competitive salary, bonus plan, and a generous benefits package, SRS strives to provide every employee with opportunities for rewarding growth and advancement in an environment of genuine equity and inclusion. The pace is fast and demanding, and SRS's dedication to its people has established a company-wide network of colleagues committed to each other's, as well as the Company's, success. EOE

Job Details 110-00-Mount Pleasant - Mt Pleasant, SCDescription Patient Services Representative RESPONSIBLE TO: Practice Manager JOB SUMMARY: With a customer service orientation-register patients, answer the telephone, prepare the office for the day, schedule patient appointments, collect payment at the time of service, and post charges and payments. Employee will balance all transactions daily according to Allergy Partners policy and procedure. Employee will schedule patient follow-up appointments and facilitate referral requests and test scheduling. Responsibilities include, but are not limited to, the following: Answers the telephone professionally and pleasantly. Efficiently screens and directs calls and make appointments as necessary. Screens visitors and responds to routine requests for information from patients and vendors. Maintains office equipment and office supplies in the front office areas. Ensures all faxes are cleared off the machine and are distributed throughout the day. For those practices utilizing electronic fax capabilities, ensures that electronic files are routed appropriately. Opens, date stamps, and delivers mail daily as assigned. Assembles files and maintains integrity of patient charts. Runs reports and prepares patient encounters for the next day. Responds to medical records requests as appropriate. Keeps the patient reception area neat and clean at all times throughout the day. Schedules patient appointments, explains to patients which pieces of information they are to bring or complete prior to an appointment, provides a range of potential charges for the visit and the patients estimated financial obligation, provides patients several scheduling options, follows approved scheduling guidelines, prepares and send out all appropriate information to patients. Greets patients as they arrive for scheduled appointments. Ensures registration forms and other patient paperwork is complete and up to date. Verifies demographic and insurance information for new and established patients, according to protocol, indexes insurance and identification documentation into the practice management system as appropriate. Check out patients and collect payment from patients at the time of their visit and provides patients with a receipt. Collection should be made on past due balances as well as current dates of service. Arranges for payment plans according to Allergy Partners policy. Ensures proper posting of charges into the practice management system daily as assigned. Balances daily over-the-counter transactions and reconciles encounters with payment transactions; prepares deposit slip and delivers "daily close" packet to the Manager or central Administration as appropriate. Closes the office each day, according to protocol. Determines uncollectible balances and refers such accounts to the Practice Manager. Assists in other front office duties at the request of the Practice Manager. Other Facilitates any physician requests throughout the day. Maintains patient confidentiality; complies with HIPAA and compliance guidelines established by Allergy Partners. Maintains detailed knowledge of practice management, electronic medical record, and other computer software as it relates to job functions. Assists the clinical staff in contacting emergency services and participates in anaphylaxis drills as required. Helps to monitor patient waiting areas and facilitates proper patient flow. Attends all regular staff meetings. Performs all other tasks and projects assigned by the Practice Manager. Completes all assigned AP training (such as CPR, OSHA, HIPAA, Compliance, Information Security, others) within designated timeframes. Complies with Allergy Partners and respective hub/department policies and reports incidents of policy violations to a Supervisor/Manager/Director, Department of Compliance & Privacy or via the AP EthicsPoint hotline. Supervisory Responsibilities This job has no supervisory responsibilities. Typical Physical Demands Position requires full range of body motion including manual and finger dexterity and eye-hand coordination. Involves standing and walking. Employee will occasionally be asked to lift and carry items weighing up to 30 pounds. Normal visual acuity and hearing are required. Employee will work under stressful conditions, and be exposed to bodily fluids on a regular basis. Typical Working Condition Work is performed in a reception area and involves frequent contact with patients. Work may be stressful at times. The employee must be comfortable dealing with conflicts and asking patients for money. Interaction with others is constant and interruptive. Contact involves dealing with sick people. COMPENSATION INFORMATION Actual compensation may vary depending on job-related knowledge, skills, and experience. Qualifications EDUCATIONAL REQUIREMENTS: High school diploma required. QUALIFICATIONS AND EXPERIENCE: Minimum of two years of experience in a medical office or customer service position. Proven success asking for payment, making change, and balancing a cash drawer. Working knowledge of basic managed care terminology and practices. Familiarity with scheduling and rearranging appointments effectively. Comfortable using email, word processing and interacting with Internet applications. Working knowledge of practice management and electronic health record software. GE Centricity is a plus. Proven experience handling challenging patients/customers and dealing with conflict in elevated/stressful situations. Ability to perform multiple and diverse tasks simultaneously with accuracy and efficiency. Neat, professional appearance. Strong written and verbal communication skills. Bi-lingual is a plus, not required

Job Details Entry MT PLEASANT SC - ZIGGYS DOG PARLOR (CHA204) - MOUNT PLEASANT, SC Part Time High School None Day Customer ServiceDescription Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service. Our CSRs are our first points of contact with our guests and are focused on building great relationships. We are an Employee-owned and operated company that is expanding, which provides many growth opportunities within the company. We currently have over 70 locations in more than twenty states coast-to-coast and have been in business for 30 years. If you are looking for a company in which you can learn and grow, our countrywide, well-established pet care facility may be the perfect place for you! We offer: · Health, dental, vision, life insurance, STD/LTD, 401K with company matching · ESOP - Employee Stock Ownership Plan (100% company paid) · Paid vacation · Pet supply and service discounts and more! Responsibilities: • Main lobby operations - check-ins, check-outs, guest visits and tours, answering general questions • Answering and handling calls in a professional manner • Maintaining cleanliness • Maintaining cleanliness • Scheduling • File maintenance • Data entry Qualifications Skills Required Possess a love of animals Displays a professional manner at all times Ability to work evenings, weekends & holidays Lift/carry 40 pounds or more Able to stand/walk for eight hours a day Able to work in a fast-paced environment Able to work on a computer system Able to handle dogs on leashes and work in an environment with exposure to disinfectant/sanitation chemicals, animal dander and excretions. Essential Job Functions Welcomes both human and pet guests Can correctly identify animal body language/behavior Follows safe handling procedures Checking in and out of pet guests while providing excellent customer service Escorts pets to and from their rooms Takes reservations over the phone Can work both individually and as a team player while performing duties Contributes in maintaining the cleanliness of the facility Communication with management and other team members Required Education High School Graduate or Equivalent At least 1 year of professional animal experience

Front Desk Scheduler - Inside Sales Exciting career opportunity at our West Ashley location! Ideal candidate will be someone who is not afraid to pick up the phone and schedule patients. No cold calls, all your calls are to current patients who use our services. Must possess a positive attitude and have the ability to inspire and motivate others. Customer service and sales experience preferred and no medical experience required. Physician's Plan is a growing company and we are seeking the right candidate to grow with us! Job Overview: Making outbound phone calls to current and prospective patients. Remind patients of upcoming appointments Schedule appointments for consultations, procedures and monthly visits with medical providers. Liaise and coordinate with Clinical Director and patients regarding updated schedules and changes. Communicates effeciently and professionally with patients to create and retain a positive relationship. Resolve scheduling conflicts as they occur and clearly communicate changes to team members and/or patients. Ensures our message and information given to patients is welcoming and reflects the best possible image for Physician's Plan Weight Loss & Wellness. Qualifications: Knowledgeable and enthusiastic about living a healthy lifestyle Positive attitude and ability to inspire and motivate others Must have Inside Sales experience. Ability to multi-task, while working in a fast-paced environment Strong verbal and written communication skills High level of ownership, accountability, and initiative Education: High School diploma or GED, college experience preferred Bilingual Perferred Benefits: 401k & Profit Sharing Monthly/Growth Incentive Bonuses Employee discounts on products & services Health Benefits PTO Job Type: Part-time or Full-time

Under general supervision, this position serves as the initial point of contact for individuals and referring physicians seeking access and referral information for medical care at the College of Dental Medicine. This position facilitates the referral process for all of CDM and schedules appointments for multiple clinics in a call center environment utilizing an automated scheduling system. This role triages patient calls according to established algorithms, answers questions, resolves issues and refers to the appropriate clinical team for clinical issues as needed. This position performs quality data collection of accurate information including demographic, insurance, employment, next of kin, emergency contacts and other miscellaneous information needs. Entity Medical University of South Carolina (MUSC - Univ) Worker Type Employee Worker Sub-Type Classified Cost Center CC001135 CDM Dental Teaching Clinic Pay Rate Type Hourly Pay Grade University-04 Pay Range 33,339.00 - 47,509.00 - 61,680.000 Scheduled Weekly Hours 40 Work Shift 35%: Responsibilities of the role include answering incoming phone calls and electronic messages from patients, physicians, clinic personnel, and others. It is important to collect accurate caller information for registration purposes, ensuring that any issues are resolved in a timely and accurate manner. Any outcomes from these interactions should be documented in the electronic medical record. To complete these tasks effectively, the use of application systems such as Epic and AVAYA is required. These systems are used to answer incoming calls, input accurate patient information including demographics, insurance details, and emergency contacts. This information is crucial for initiating the revenue cycle process. 30% Contact Center staff are tasked with efficiently inputting incoming referrals and their associated records into our software application, Epic. Their responsibilities include accurately entering demographic and insurance information for both the patient and referring provider. Additionally, they are responsible for adding new providers to the system as necessary. In addition to inputting data into Epic, staff members are also responsible for uploading any accompanying images into our software program Xelis. Any medical record information from outside providers should properly be scanned into Solarity. Contact Center staff members serve as the initial point of contact when reaching out to referred patients. They are responsible for scheduling initial consultations and/or new patient visits at the referred clinic. 30%: As the initial point of contact, this role plays a crucial part in shaping the overall patient experience. The primary responsibility is to engage with callers professionally, positively, and attentively. Any issues or concerns raised by callers are promptly addressed and resolved, with the option to escalate to the Contact Center Supervisor when necessary. Providing undivided attention to customers and ensuring clear communication are key aspects of this position. 5%: All other duties as assigned by the Patient Access and Administrative Manager. Additional Job Description Minimum Requirements: A high school diploma and two years work experience that is directly related to the area of employment. A bachelor's degree may be substituted for the related work experience. Some positions require a valid driver's license and good driving record; or correctable vision of 20/40 in both eyes, with or without conventional lenses, and physical qualifications in accordance with Federal Motor Carrier Safety Regulations, Section 391.41; or AAVMA certification. Some positions require eligibility for bonding. Physical Requirements: (Note: The following descriptions are applicable to this section: Continuous - 6-8 hours per shift; Frequent - 2-6 hours per shift; Infrequent - 0-2 hours per shift) Ability to perform job functions while standing. (Frequent) Ability to perform job functions while sitting. (Frequent) Ability to perform job functions while walking. (Frequent) Ability to work indoors. (Continuous) Ability to work outdoors in all weather and temperature extremes. (Infrequent) Ability to work in confined/cramped spaces. (Infrequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to bend at the waist. (Infrequent) Ability to squat and perform job functions. (Infrequent) Ability to perform 'pinching' operations. (Infrequent) Ability to fully use both hands/arms. (Continuous) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent) Ability to reach in all directions. (Continuous) Possess good finger dexterity. (Continuous) Ability to lift and carry 15# , unassisted. (Infrequent) Ability to lift objects from floor level to height of 36 inches, to 15#, unassisted. (Infrequent) Ability to lower objects, to 15 #, from height of 36 inches, unassisted. (Infrequent) Ability to push/pull objects to 15 #, unassisted. (Infrequent) Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous) Ability to see and recognize objects close at hand. (Continuous) Ability to see and recognize objects at a distance. (Continuous) Ability to match or discriminate between colors. (Frequent) Ability to determine distance/relationship between objects; depth perception. (Continuous) Good peripheral vision capabilities. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to hear and/or understand whispered conversations at a distance of 3 feet. (Continuous) Ability to perform gross motor functions with frequent fine motor movements. (Continuous) Ability to work in dusty areas (Infrequent) If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: ***************************************

Job Description Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically Powered by JazzHR OLa9Cdx5pz

OpSource Pro has partnered with a paint manufacturer in Charleston, SC. Pay: $52,000 - $55,000/yr. Role Responsibilities Professional handling of customer communications (phone and email) in coordination with assigned team and all relevant departments (local and global) Independent handling of all incoming orders for assigned customers to include (where applicable) any changes or modifications to orders Coordinate with all departments regarding customer orders (local and global) Immediate and effective handling of customer complaints in coordination with sales team and all relevant departments (local and global) Active involvement in Accounts Receivable Management in cooperation with assigned team Responsible for the factual and accurate supply of information to the assigned team Mandatory and proper use of internal computer programs Maintain compliance with all company policies and procedures Requires flexibility and understanding that this position may be required to perform duties outside the duties listed above in order to meet the mission and goals of Mankiewicz Coatings. Role Requirements High school diploma, GED or years of equivalent experience required. Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers Experience with SAP software (preferred) Excellent computer proficiency (Microsoft Office - Word, Excel, Outlook and Powerpoint) Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service. The position requires the ability to travel both domestically and internationally, including to countries and customers that may require proof of vaccination. Ability to work independently and carry out assignments to completion within parameters of instructions given, prescribed routines and standard accepted practices. Physical Demands: Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards Requires frequent walking, standing, heavy lifting and carrying, stooping, bending, kneeling and reaching. This position can potentially be exposed to fumes and hazardous chemicals. This position requires prolonged periods of sitting at a desk and working on a computer. Must be able to talk, listen and speak clearly on the telephone

BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Charleston, SC Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Ortho Sport and Spine Physicians is a rapidly expanding orthopedic practice, with clinics throughout the United States. The practice specializes in providing state-of-the-art, minimally invasive treatment of complex neck and spine problems, as well as sports related injuries and conditions. The Patient Care Coordinator position is responsible for welcoming patients, setting appointments, and checking patients in and out, while maximizing patient satisfaction and utilization of treatment rooms. We're searching for a compassionate and organized individual to join our exceptional crew. If you have a knack for providing stellar patient care, a passion for helping others, and a desire to grow professionally, keep reading because we have the perfect opportunity for you! Job Title: Patient Care Coordinator Essential Duties and Responsibilities: * Welcome patients and visitors by greeting them in person or on the telephone; answering or referring inquiries * Optimize patient satisfaction, provider time, and treatment room utilization by checking in the patient in a timely fashion * Maintain patient accounts by obtaining, recording, and updating demographic and financial information * Schedule patient appointments at the end of the visit * Maintain open communication with pre-cert team regarding orders for daily patients * Tracking and follow-up with patient cancellations and no shows * Performing daily audit of tasks assigned * Checking patients in by EMR and verifying demographics and insurance information * Following up on outpatient referrals and surgical referrals * Provides the patient with printout of appointments * Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * HIPPA and OSHA compliance; promote a safe work environment at all times * Excellent communication skills with the ability to communicate effectively with the patient, medical staff, insurance companies and others as relates to the case * Caring demeanor toward patients and co-workers * Clinical knowledge and familiarity with medical terminology * Working knowledge of computers, fax, copiers and other technology * Strong knowledge and understanding of electronic medical records software * Prior medical receptionist experience, preferably in an orthopedic setting is a plus * Strong administrative skills, with attention to detail in accuracy * Bilingual (English/Spanish) is a plus Education/Experience: * High School Diploma or GED required * Associate or higher degree preferred * 1 year medical front desk experience * Customer service background Our Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Will work in office spaces and commercial buildings. Ortho Sport and Spine Physicians are not subject to inclement weather or outdoor work. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Prolonged periods sitting at a desk and working on a computer. * Must be able to lift up to 20 pounds at times. Ortho Sport and Spine Physicians is an Equal Opportunity Employer and does not discriminate in its employment practices on the basis of race, religion, sex, color, national origin, age, disability, citizenship, genetic information, veteran status, military service, or any other characteristic protected by federal law or Georgia law.

PATIENT CARE REPRESENTATIVE About US EYE: US Eye, is a physician-led, patient-centric network of eye care practices committed to providing exceptional patient service through premium technology and unrivaled provider expertise. We are one of the nation's leading multi-specialty physician groups providing patients with care in ophthalmology, optometry, dermatology and facial surgery. With 50 clinics and 5 surgery centers, led by 95 providers and more than 1,000 team members system wide, we deliver world class care to patients throughout Florida, the Carolinas and Virginia. About Carolina Eyecare Physicians: Carolina Eyecare Physicians is one of the nation's leading multi-disciplinary physician groups, providing patients worldwide with care in ophthalmology, optometry, cosmetic facial surgery, and skin care. With several locations throughout Charleston and the surrounding area, we are proud to offer our patients convenient access to nationally renowned surgeons, compassionate staff members and cutting-edge technology. For over 30 years, the board-certified ophthalmologists and optometrists at Carolina Eyecare Physicians have provided for the eye care needs of Lowcountry patients. Our Mission is to "Bring Clear Vision to Life" through compassionate relationships and the unending pursuit of excellence in eye care. At Carolina Eyecare Physicians, we strive to provide our patients with the opportunity to experience a more rewarding and enjoyable life. We hope you come in with high expectations and leave with them exceeded. We consider it an honor to be entrusted with your care. Job Summary: Patient Care Representatives are responsible for maintaining a friendly, professional environment as our first, and last, point-of-contact for our patients. It is important that Patient Care Representatives are polite, attentive, and organized to enhance the overall patient experience. Essential Job Functions: * Greet and direct all patients, visitors, and staff upon entry of the practice. Monitor the reception areas throughout the day and provide assistance as needed. * Provide a pleasant, and prompt check-in experience for all patients by verifying necessary information and assisting with any questions they may have around the patient questionnaires and forms. * Print daily team/physician schedules as evidenced by the schedule of appointments for that day. * Attend to walk-in patients, scheduling inquiries, and prescription/record pick-up as necessary. * Disseminate pertinent information using telephone systems and/or computer software systems as appropriate. * Cross-check and update next-day charts as evidenced by the appointment schedule. * Maintain an orderly and pleasing workspace that ensures both integrity and safety for our patients and staff. * Complete appointment confirmation calls based on the patient appointment schedule. * Collect any necessary co-payments, non-covered service fees, and/or any existing account balances during the patient check-out period. * Fill out essential reports and forms as requested. * Additional administrative responsibilities as needed. Competencies: * Demonstrated knowledge of material, methods, instruments, and equipment. * Demonstrated ability to read, write, and perform mathematical calculations. * Ability to follow oral and written instructions. * Demonstrated ability to multi-task, work in a fast-paced environment, and manage time appropriately in an effort to meet the deadlines and requirements of the organization. Education and Experience: * High school diploma. * Experience with Microsoft Office products. * Prior experience in a customer service role. * Must be able to work under pressure and respond to patient requests in a positive manner. * Associate's degree (preferred). Position Type and Expected Hours of Work: * This is a full-time position located in [CITY, STATE] * Days and hours are * Travel to other locations as necessary Benefits: 401(K) Company Match Medical and Dental Insurance Vision Benefits Flexible Spending Accounts Pet Insurance Disability Insurance Life Insurance Continuing Education Paid Time Off US Eye provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Welcome! We're excited you're considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you'll find other important information about this position. Responsible for scheduling, cancelling, rescheduling and registering of outpatient visits and procedures for multiple ambulatory clinics, by collecting all necessary information for schedule and registration preparation. MINIMUM QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. High School diploma or equivalent. 2. State criminal background check and Federal (if applicable), as for regulated areas. CORE JOB DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned. 1. Checks in and Checks out patients in accordance with Scheduling/Registration guidelines, with the ability to prioritize according to the patient's needs. 2. Obtain and verify patient guarantor information a minimum of once a year to ensure that the patient record is up-to-date. If a referral or authorization is needed we generate the referral at this time. 3. Schedules and registers patients/customers based on scheduling guidelines and medical appropriateness within the appropriate clinic. 4. Assures upon check out all follow up appointments & testing are coordinated with the patient. 5. Obtaining and collecting all necessary information from the patient/customer to schedule and register the patient for an appointment. 6. Identifies and communicates need for scheduling modifications and development. 7. Notifying appropriate personnel of any scheduling change due to patient cancellation in a timely fashion. 8. Receives and responds to patient and staff needs and complaints appropriately within the realm of the “patient care” environment, involving department supervisors and patient representatives as needed. 9. Consults with referring physician's office to ensure written and/or electronic orders exist and obtain them as needed. Verifies upon receiving for completeness of the written orders and notes. Make documentation that outside orders are requested. 10. Responsible for collecting all time of service payments and copayments for patients in the check-in or check-out process. 11. Upon end of day, responsible for reconciling cash drawer and all contents. Responsible for reporting any discrepancies within the cash drawer to the Supervisor or Manager. 12. Responsible for collecting all signatures on waivers for managed care at the point of check in. 13. Completes Workques as needed in a timely fashion along with daily tasks according to the scheduling area working in. 14. Responds to all patient communication in a timely manner. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Ability to sit for extended periods of time. WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Standard office environment. SKILLS AND ABILITIES: 1. Strong written and verbal communication skills. Additional Job Description: Scheduled Weekly Hours: 40 Shift: Exempt/Non-Exempt: United States of America (Non-Exempt) Company: THOM Thomas Hospitals Cost Center: 8628 THOM Pulmonary Associates of Charleston Address: 4619 Kanawah Avenue SWSouth CharlestonWest Virginia Equal Opportunity Employer West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

Job DescriptionBenefits: Bonus based on performance Competitive salary Training & development At Caregivers Unlimited, we are dedicated to providing compassionate, reliable, and personalized in-home care services to help individuals live safely and comfortably in their own homes. Our mission is to make a difference every day by supporting independence, dignity, and quality of life for those we serve. Our Values Compassion: We treat every client and team member with kindness, empathy, and respect. Integrity: We do the right thingeven when no one is watching. Dependability: Our clients and caregivers can count on us to be consistent and reliable. Excellence: We strive for the highest quality in all we do, from care delivery to communication. Teamwork: We believe collaboration and support are the heart of excellent care. Who We Serve We provide non-medical home care services for seniors, individuals with disabilities, and those recovering from illness or surgery who need assistance with daily living activities. Our goal is to support clients in maintaining independence while receiving the compassionate care they deserve. Service Areas Caregivers Unlimited proudly serves clients throughout Charleston, Dorchester, Berkeley, Beaufort, Colleton, and Jasper Counties in South Carolina. Position Summary The Home Care Scheduler is responsible for coordinating and maintaining caregiver and client schedules to ensure consistent, high-quality care. This role also supports the administrative team with filing, scanning, and maintaining caregiver records and data. The scheduler must be organized, professional, and able to communicate effectively with caregivers, clients, and case managers. Key Responsibilities Answer all incoming phone calls in a professional and timely manner. Schedule and assign caregivers to clients based on availability, location, and qualifications. Maintain accurate and up-to-date schedules in the scheduling or EVV system. Communicate all schedule changes promptly to caregivers and clients. Respond quickly to last-minute call-outs and coordinate replacements to ensure uninterrupted care. File, scan, and organize caregiver and client records in accordance with agency and state compliance standards. Monitor caregiver data task sheets weekly for completion and accuracy. Follow up with caregivers to ensure all required documentation and task sheets are submitted on time. Assist in verifying time and attendance, including clock in/out compliance. Maintain confidentiality of all caregiver and client information in compliance with HIPAA. Support the administrative team with additional office duties as assigned. Build positive relationships with caregivers and clients through clear, professional communication. Qualifications High school diploma or equivalent (Associates degree preferred). Prior scheduling experience in home care, healthcare, or staffing strongly preferred. Excellent communication and organizational skills. Strong computer skills, including Microsoft Office and scheduling/EVV software. Ability to manage multiple tasks and remain calm under pressure. Professional demeanor and strong attention to detail. Skills & Competencies Professional and courteous phone etiquette. Strong attention to detail and accuracy. Dependable, punctual, and team-oriented. Ability to prioritize, problem-solve, and adapt to changing needs. Confidence using technology for communication and recordkeeping. Commitment to confidentiality and high ethical standards.

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned. Required Skills and Experience: * One year of office support experience in a customer service role preferred * High School diploma * Excellent customer service skills and attitude * Excellent written and verbal skills * Proficient with office equipment * Attention to detail * Problem-solving * Computer proficiency - MS Suite * Typing speed 45WPM * Professional appearance * Ability to multi-task in a fast-paced environment * Bilingual skills a plus * Occasional overtime as needed Pay $16.04 - $18.07 per hour Benefits Summary: * Medical/Dental/Vision * 401k plus a company match * ESPP - Employee Stock Purchase Plan * EAP - Employee Assistance Program (no cost to you) * Vacation & Sick pay * Paid Company Holidays * Life and AD&D Insurance * Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: * E-verify Participation * Right to Work

As a Customer Service Representative at Parker's Kitchen, you will provide fast, accurate, and friendly service, while helping store leadership maintain store-side operations, ensuring an exceptional experience for every customer, all while upholding the high standards Parker's Kitchen is known for. ESSENTIAL DUTIES AND RESPONSIBILITIES: Customer Service: Deliver exceptional customer service by addressing customer needs and resolving issues promptly and professionally. Speak honestly and act with integrity, upholding company values at all times. Cash Handling & Transactions: Handle cash transactions, fuel transactions, and other retail shift duties as assigned. Responsible for alcohol, tobacco, lottery sales, and other age-regulated products. Operational Duties: Ensure compliance with company policies, procedures, and safety regulations across all store activities. Attention to detail while multitasking. Stock and replenish inventory throughout the store, including food and beverage areas, to ensure products and supplies are consistently in stock. Perform all store housekeeping duties, including cleaning, dusting, sweeping, mopping, and emptying trash, to maintain a clean and organized environment. Assist the store leader with additional tasks as needed. REQUIREMENTS: Must be 18 years of age or older to work in store operations. Must be 16 years of age to work in kitchen operations Must have reliable transportation. Flexible availability is required, including nights, weekends, and holidays. PHYSICAL REQUIRMENTS: Ability to stand for extended periods, ranging from 8 to 10 hours. Ability to push or pull up to 50 pounds. Ability to multitask, perform repeated bending, standing, reaching, and occasionally lift up to 50 pounds Comfortable working in environments with wet floors, temperature fluctuations, and loud noise levels. Parker's is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Parker's does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.

Job DescriptionBenefits: Bonus based on performance Free food & snacks Training & development Company parties Employee discounts Flexible schedule Free uniforms Paid time off Competitive salary Profit sharing Retail Customer Service Representative - Benefit and Perks Flexible Scheduling Hard work, collaboration, humanity, fun, and laughter Career path development A PostNet Retail Customer Service Representative is responsible for assisting customers with all store services and products. Operates the point-of-sale system, copiers/printers, rental computers, and other store equipment. Other duties as assigned. The Ideal Retail Customer Service Representative Candidate Will Have: Previous customer service or sales experience in a retail environment Exceptional customer service skills Ability to translate customer requirements into final products or services Assist in handling customer complaints and problems in a professional manner Multitasking must have the ability to simultaneously process multiple tasks Effective verbal and written communication skills Strong attention to detail Outstanding time management and organizational skills A high school diploma or equivalent required Valid drivers license required Proficient with Microsoft Office applications, Google Suite, Windows operating system, and other computer hardware and software Ability to work flexible hours Retail Customer Service Representative - Daily Tasks: Assists customers with shipping and packaging services, printing estimates/orders, and other services offered by franchise owner Assists customers with their product and service need in person, through email, and by phone Processes customer sales through the point-of-sale system Up-sells, cross-sells, and actively participates in marketing and promotional initiatives Opens and closes the center, cash register, and other center systems Assists management in maintaining, ordering, and stocking inventory Maintains the center consistent with established standards Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff Sorts and deposits mail in private mailboxes Captures, complete tasks, and organizes Virtual Mail Retail Customer Service Representative - Role Requirements: Must be able to stand behind a sales counter for extended periods of time Must be able to lift at least 50 pounds Must be able to communicate clearly with customers by email, by phone, and in-person May be required to operate a motor vehicle Must perform all duties in a safe and efficient manner Company Overview Since 1993, PostNet has provided small businesses and consumers with high-quality printing and shipping solutions that make life easier. Each franchise is independently owned by local owners that are keenly focused on helping the businesses and individuals in their community succeed. PostNet has nearly 700 locations across North America, Central America, South America, and Africa. At PostNet, our people enable us to achieve our purpose. Also, through diversity and inclusion efforts, we ensure our global workplaces are dynamic, supportive of all our team members, and representative of our customers and communities. Apply today!

Job DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Charleston, SC, that is a perfect fit for you! As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you. This excellent opportunity will not last long! Apply for FYZICAL's Customer Service Representative job opening today! Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Charleston, SC! We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth. Start down your exciting career path today by applying for our Customer Service Representative job opening!Responsibilities Handle patient scheduling, appointments, multi-phone line Gather new patient data; keep track of all patient referrals Disseminate information to patients; act as a go-between for patients and physicians Send and keep a log of all reports sent to doctors Collect all payments; insurance verification Collect/open mail; distribute mail to proper areas/people Send benefits paperwork to billing companies Handle all scheduling and ensuing communication Answer phones, act as a patient liaison, answer any questions from potential or current patients Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations Collect new patient intake information; track all clinic referrals Fax reports to physicians; keep a log of incoming reports Verify Insurance and track insurance-covered visits; take copayments Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company Communicate with the office manager and clinicians about scheduling/patient arrival Required Skills High school diploma or equivalent Valid driver's license and reliable transportation Great communicator and multitasker, detail-oriented Positive attitude, good work ethic, integrity and empathetic toward people that are in pain H.S. graduate or GED certificate Up-to-date DL and a dependable vehicle Excellent at handling details, communicating and multitasking Great demeanor, strong integrity and compassion

Serves the patient population as their first point of contact with the practice. The medical receptionist performs check in and check out procedures, schedules appointments, verifies insurance and updates patients' accounts with correct demographic information. Performs a variety of duties in accordance with federal, state and local regulations along with established priorities and procedures of the practice. Job Tasks: Welcomes and greets all patients and visitors, in person or over the phones Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette. Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information. Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff. Responds to patients', prospective patients, and visitor inquiries in a courteous manner; provide medical records, shot records and other documents as requested. Scans pertinent information into the patient's electronic medical records. Verifies patient insurance coverage during check-in. Collects insurance co-pays and/or charges for services from “self-pay” patients. Schedules patient appointments. Maintains the reception and lobby area in a clean and orderly manner. Attend staff meetings as required. Organizes, plans, and manages time effectively. Meets position requirements and performs essential functions. Completes all mandatory training as required. Performs other duties as assigned. Quality and Customer Satisfaction: Demonstrates commitment to superior customer experiences with a service oriented attitude. Collaborates with others to coordinate care, resolve concerns, and address the needs of patients, family members, physicians and employees. Considers patient and employee safety. Takes initiative to identify and eliminate risks. Respects and considers patient rights to privacy and complies with all HIPAA guidelines for maintaining confidentiality. Interpersonal Skills: Communicates professionally and appropriately at all times. Builds strong working relationships with co-workers and other staff while recognizing individual talents and perspectives. Identifies, analyzes and solves problems. Accountability and Productivity: Accepts responsibility for decisions and actions. Utilizes appropriate resources to effectively and successfully execute responsibilities. Adheres to regulatory and company policies and procedures. Requirements QUALIFICATIONS High school diploma or equivalent. Prior medical practice experience preferred. Knowledge and prior experience with insurance verification and patient accounts preferred. Working knowledge of computer applications. Prior experience with EMR preferred. Ability to speak, read and write effectively. Demonstrates proper telephone etiquette Ability to work independently without direct supervision. Ability to coordinate, analyze, observe, make decisions, and meet deadlines, in a detail-oriented manner. MACHINES AND EQUIPMENT USED General office equipment such as telephone, copy machine, fax machine, scanner, personal computer. WORKING CONDITIONS Indoor, temperature controlled, smoke free environment. Exposure or potential exposure to blood and bodily fluids may be required. May at times work under stressful situations. Handicapped accessible. Physical requirements Good visual acuity and ability to verbally communicate. Ability to lift, lower, push, pull, and retrieve objects weighing a minimum of 25 pounds. DIRECT REPORTS - None

Job DescriptionBenefits: Simple IRA License reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency officially opened its doors in 2023, and Ive proudly been part of the State Farm family since 2019. Were a growing team of five myself and four dedicated team members who share a common goal of serving our community while continually improving both personally and professionally. Im originally from Alabama and a graduate of Troy University. Im married and have one wonderful daughter, and were proud to now call Charleston home. Giving back is an important part of who we are our office regularly hosts blood drives, toy drives, and other local initiatives to support those in need. We offer flexible scheduling, leadership and business training, and goal-based promotions with incentive opportunities. Our culture is built around positivity, growth, and teamwork. Were looking for individuals who share our passion for helping others, value integrity, and are excited about developing both their career and their character along the way. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Perry Metzler - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.