Patient service representative jobs in Mount Pleasant, SC - 463 jobs
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Patient Care Coordinator
Results Physiotherapy 3.9
Patient service representative job in Mount Pleasant, SC
Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Mount Pleasant, SC!
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our Patient Care Coordinators have excellent customer service skills.
Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Fulltime positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
Core responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
Monitor and influence arrival rate through creation of a great customer experience
Practice Management
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
Manage deposits
Manage caseload, D/C candidate, progress note, and insurance reporting
Monitor clinic inventory
Training
o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
Complete quarterly compliance training.
Qualifications:
High School Diploma or equivalent
Communication skills - must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
$26k-40k yearly est. Auto-Apply 5d ago
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Patient Services Representative
Us Tech Solutions 4.4
Patient service representative job in Mount Pleasant, SC
+ Shift/Schedule: Onsite, M-F 8am-4:30p. MUST be flexible with working at any of the below work sites as work stations are limited and it may change. + Dress Code: Aubergine (Eggplant ) colored scrubs - candidate must purchase + Interview: 15 min Teams or Phone call
+ Primary functions will be assisting with transferring data from one system to the new platform.
+ MUST be okay with working in front of computer for 8 hours per day
+ MUST be flexible with working at any of the below work sites as work stations are limited and it may change.
**POSSIBLE WORK LOCATIONS (MAX COMMUTE WITHIN LOCATIONS IS 25 MINS)**
+ 1280 Hospital Drive, Suite 302, Mt. Pleasant, SC 29464
+ 1123 Queensborough Blvd., Suite 102, Mt. Pleasant, SC 29464
+ 1625 Hospital Drive, Suite 360, Mt. Pleasant, SC 29464
+ 851 Leonard Fulghum Blvd., Suite 201, Mt. Pleasant, SC 29464
+ 10-A Farmfield Ave., Charleston, SC 29407
+ 880 Island Park Drive, Suite 210, Daniel Island, SC 29492
+ 1280 Hospital Drive, Suite 201, Mt. Pleasant, SC 29464
+ 1625 Hospital Drive, 2nd floor, Mt. Pleasant, SC 29464
**Responsibilities:**
+ Will be assisting with huge data backlog project to transfer patient demographic information, appointments into EPIC. Assist with scrubbing patient schedule. Assist with inbound call queue.
+ Patient Registration: At registration, enters complete accurate patient demographic and insurance information in system. Greet patient, verify and correct any demographics and insurance information, copy insurance card and ensure copy is added to patient medical record.
+ Communicate any changes in demographic and insurance information to the appropriate areas.
+ Obtain updated patient registrations signature with date and ensure that the form is added to patient record. Collects and enters co-pay.
+ Patient Check Out: At check out, verify patient charges in electronic system, recheck insurance information, schedule return appointments if appropriate and collect balances due. Run appropriate daily close reports, reconciling all cash, checks and credit card charges received for each business day.
+ Verify charges in charge audit work queue and correct errors before releasing charges. Complete individual and/or practice reconciliation report including bank deposit slip.
+ Scheduling: When scheduling appointment, enter necessary patient demographics if new patient; verifies information if established patient. Chooses appointment time based on patient request, physician/provider availability and urgency of appointment.
+ General Clerical Duties: File. Make Copies. Answer the telephone, provide accurate follow up, take and communicate messages.
+ EPIC and Charge Entry Audit: Responsible for resolving Work Queues in Epic including, but not limited to: Follow Up; Claim Edit; Charge Review (Audit and Review); Missing Guarantor.
+ Research and analyze denials, correct errors to ensure charges captured and processed and goal for site errors is met or exceeded. Respond to patients and staff for billing and insurance questions. Resolve work queue errors & denials through research and analysis by reviewing chart and office notes, pre-authorizations, hospital documents, etc.
+ Ensure charges drop for claims processing. Work closely with practice coder in resolution process. Respond to requests from practice Revenue Cycle Advocate. Serve as resource for front desk registration to ensure accuracy on insurance information. Resolve patient billing concerns. Assist providers in charge capture when necessary.
+ Teamwork and Communication: Work within a team to achieve patient and team goals. Share and initiate regular and professional communication with co-workers. Participate in regular staff
+ meetings. Works with team to identify opportunities of improvement and actively participates in the improvement process.
+ Human Experience: Show courage through creating and sharing innovative ideas to improve the experience for both patients and peers. Round on patients to create meaningful connections and keep patients informed of visit details (delays/wait times). Model the experience principles through consistently engaging in Always Event behaviors and viewing feedback through the patient lens.
+ Recognize and value the unique differences and similarities in both our team members and patients to create an inclusive environment where diversity is celebrated. Explain all processes to patients in plain language and utilize teach back to ensure understanding. Know and model the mission, vision and values, and how they relate to role-specific responsibilities. Model our people credo through a passion to care for each other, our patients and our communities **.**
**Experience:**
+ 1+ years of relevant experience within a healthcare setting
**Skills:**
+ EPIC
**Education:**
+ High School Diploma/GED
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity,
national origin, disability, or status as a protected veteran.
$27k-32k yearly est. 31d ago
Accountant, Captive and Insurance Management
Strategic Risk Solutions 3.4
Patient service representative job in Charleston, SC
Strategic Risk Solutions Inc. (SRS), the world's largest independent insurance company manager, is growing and looking for an accounting professional to join our US East Captive Management servicing team. As our Accountant, you will play a crucial role in managing the financial and regulatory affairs of a portfolio of captive insurance companies.
This
in-office
role is tailored for recent graduates up to mid-level experienced Accountants who excel in precision, financial integrity, and client service delivery.
Join us at SRS if you are seeking career growth with a company that values work-life balance and their employee's professional development!
Responsibilities and Duties:
Work with an experienced client account team to deliver high quality financial and regulatory reports
Maintain and reconcile General Ledger
Preparation and peer review of monthly and quarterly financial statements
Prepare and file premium tax returns
Accurate and timely preparation of regulatory filings
Daily verbal and written client communications
Manage client financial audits
Preparing for and attending client Board of Director meetings
Liaise with clients third party service providers and state regulators
Attributes and Skills:
Bachelor's Degree in Accounting required; CPA a plus but not required
3-5 years financial accounting experience; captive management or insurance industry highly preferred
Insurance accounting and auditing experience preferred; will consider commercial or public accounting experience
Experience with Excel and financial accounting/general ledger accounting software
Ability to work effectively as part of a team or on individually assigned tasks in an environment where attention to detail and prioritization skills are essential
Excellent verbal and written communication skills
Ability to travel up to 5% domestically as needed
Interview Process:
First: Phone Call with Talent Acquisition/Human Resources
Second: Onsite Interview with Hiring Manager and Team
SRS provides financial reporting, regulatory compliance, and program management services to captive insurance companies. We operate throughout the United States, in offshore domiciles (Barbados, Bermuda, and the Cayman Islands) and in Europe.
Offering a competitive salary, bonus plan, and a generous benefits package, SRS strives to provide every employee with opportunities for rewarding growth and advancement in an environment of genuine equity and inclusion. The pace is fast and demanding, and SRS's dedication to its people has established a company-wide network of colleagues committed to each other's, as well as the Company's, success.
EOE
$41k-78k yearly est. Auto-Apply 7d ago
Customer Service Rep.- Part Time
Lose Design 4.0
Patient service representative job in Mount Pleasant, SC
We are looking for a Customer ServiceRepresentative who will be responsible for delivering exceptional customer service, maximising customer satisfaction, and building and improving customer relationships.
The Role:
Lose Design, a multi-disciplinary design firm, is seeking a dynamic and organized individual to join our office and help serve existing clients in the area and to expand our services to new clients. We have an exciting opportunity for an experienced Customer ServicesRepresentative to join the CSR Team.
Joining our team as a Customer ServicesRepresentative, you will be responsible for managing customer enquiries, providing job progress updates to customers, and work scheduling to meet customer requirements and in line with KPIs. This is a highly customer-facing role where you will build relationships with your customers.
Responsibilities:
Reply to incoming calls from customers including products and service questions and general information.
Refer to customer scripts when working through difficult situations.
Follow and where possible improve departmental processes and company service standards.
Ensure that all databases are kept up-to-date with progressing work and client details.
Utilize standard technology such as telephone, e-mail, and web browser to perform job duties.
Participate in individual and team training/ meetings to ensure policy and company product knowledge are up to date.
Keep track of customer accounts and make updates with new account information as necessary.
Provide thorough follow-ups to customer interactions, ensuring customer satisfaction.
All other duties and responsibilities as assigned.
Required Skills:
Excellent customer service skills and attitude.
Problem-solving skills.
Proficient with office equipment.
Attention to detail.
Excellent written and verbal skills.
Excellent interpersonal skills.
Qualifications:
Previous work in a customer-facing position.
High school diploma, G.E.D. or equivalent.
Requirements:
Knowledge of Office Suite preferred.
Self-motivated and team-orientated.
Previous customer service experience.
Must have access to reliable transportation.
Ability to work as a member of a team.
Benefits:
Competitive Pay.
$30.50 Hourly
Career Development.
Holidays: 25 days + bank holidays.
Pension Scheme.
Paid Time Off (PTO).
401(k) fixed contribution.
Life Insurance.
About Lose Design:
At Lose Design, we create SPACES FOR LIFE, which supports the most fundamental human needs to live, work, and play. We approach each project with the needs of both the client and community in mind, which allows for a balance between budget, function, and aesthetics. We work collaboratively and are dedicated to creating a work environment that promotes staff growth and enlightenment in all phases of the design process, expands knowledge of technical proficiencies for each design discipline, and fosters a work environment that extends beyond the office and into the communities where we live.
$30.5 hourly 60d+ ago
Scheduler
Cumminggroup
Patient service representative job in Charleston, SC
At Cumming Group, you will work on some of the world's most exciting projects in a dynamic environment where your success is measured by the impact you make. We are one of the fastest-growing project and cost management consultancies in the United States, as reflected in our top 10 rankings in ENR. With over 60 offices globally, an extremely diverse project portfolio, and double-digit year-over-year revenue growth, the opportunities to make your mark are limitless!
In this role, you will be a member of our industry-leading planning and scheduling team that avoids costly surprises through the application of proven scheduling and project controls. Our comprehensive schedules ensure that projects are optimally planned, organized, and resourced. Versed in the means and methods of construction, and supported by state-of-the-art software and technology, our team produces projects that are free of surprises.
We are currently looking for a Senior Scheduler to support projects within the data center sector in the Moncks Corner, SC area. The Senior Scheduler leads monthly project progress of work for projects assigned and partners with the project team to ensure that projects are optimally planned, organized, and resourced by providing expert forensic scheduling analysis of construction or engineering projects independently.
Essential Duties & Responsibilities:
Support Project Managers with quality project schedules at appropriate levels of detail for proposed and on-going projects.
Develop, monitor, status and resolve negative impacts to schedule critical paths.
Provide guidance on design issues, client concerns and code issues.
Lead project managers, design and contractors on monthly project progress of work.
Develop and maintain project risk assessments, qualitative and quantitative.
Develop and maintain 4D, 5D modeling.
Manage the development of critical monthly progress reports.
Participate in design verifications and construction site walks.
Support efforts to collect, integrate and report key project data.
Develop and maintain detailed construction schedules.
Perform forensic scheduling analysis.
Overview clients' schedules for as-planned schedule validation, labor productivity, critical path delay and acceleration.
Development of risk management plan, using crystal ball, PRA.
Manage resource and cost loading of schedules.
Contributes to and monitors scope control, change management and associated implications to project cost and scheduling, escalating when appropriate.
Provides mentorship to Scheduler I & Scheduler II Team Members.
Other duties as assigned.
Attendance at work during normal business hours.
Knowledge & Skills Required:
Demonstrated knowledge of developing and maintaining project risk assessments (qualitative and quantitative).
Knowledge of 4D/5D modeling.
Experience with forensic scheduling analysis of construction or engineering projects independently.
Experience with estimate validation and adjustments and comparative cost analyses.
Knowledge of Pre- and Post-Construction cost audits and valuations.
Experience performing detailed cost and schedule analyses.
Knowledge of project document control.
ability to provide forensic scheduling analysis of construction or engineering projects.
Demonstrated ability to develop high-level logic driven schedules.
Utilize effective written and oral communication skills.
Understand how your role contributes to the organization's goals.
Deliver quality work product by role modeling organizational core values.
Hold self accountable to individual and team goals.
Consistently communicate and collaborate with team members and clients.
Build relationships with peers, leaders, and clients.
Proactively participate in self-development to continually enhance current skills and build new skills required to excel at current role and prepare for career progression.
Demonstrate ability to be dependable, diligent, and thorough.
Exercise creativity and resourcefulness in managing the project effectively in a compressed timeframe.
Preferred Education and Experience:
Education: BS in Construction Management or Engineering
Experience: 5-7 years exp in project scheduling or as a Project Engineer
Prior experience working on construction projects within the data center project sector preferred
Preferred Certification: PSP, PMP, CPE, CEP, CCP, CMIT or MRICS
#LI-IG1
Cumming Group is committed to providing Equal Employment Opportunity in its personnel policies and practices. It is Cumming Group's policy to recruit, hire, train and promote Team Members and applicants for employment without regard to race, color, creed, religion, age, sex, marital status, registered domestic partner status, genetic information, sexual preference, sexual orientation, gender (including gender expression and gender identity), pregnancy (including childbirth or related medical conditions, including breastfeeding), military service, national origin, ancestry, citizenship, physical disability, mental disability, veteran status or any other protected classification under federal, state, or local law. All such decisions are based on (1) individual merit, qualifications, and competence as they relate to the particular position, and (2) promotion of the principle of equal employment opportunity.
All other terms and conditions of employment, such as compensation, benefits, transfers, layoff, return from layoff, training, education, and social and recreational programs, are administered without regard to the characteristics described above. To this end, Cumming Group complies with all provisions of Title VII of the Civil Rights Act of 1964 as amended, all of the rules, regulations and relevant orders of the Secretary of Labor, and all similar state and local laws.
The salary range for this full-time role is $62,000.00-$82,666.68 per year. Ranges are determined based on the position, geography, client and industry experience and level, and represent a good faith effort to provide a fair and equitable salary. This range reflects base salary only, and not the total compensation package. Cumming Group reserves the right to pay more or less than the posted range, depending on a candidate's experience, skills, and qualifications, including client requirements.
In addition to base salary, Cumming Group offers a comprehensive benefits package including:
Medical
Dental Insurance
Vision Insurance
401(k)
401(k) Matching
Paid Time Off
Paid Holidays
Short and long-term disability
Employee Assistance Program
$62k-82.7k yearly Auto-Apply 33d ago
Patient Service Representative
Allergy Partners 4.1
Patient service representative job in Charleston, SC
Job Title: PatientServiceRepresentative
Reports To: Practice Manager
Join a team that cares for your community - and for you!
At Allergy Partners, we are dedicated to improving the lives of our patients through compassionate, personalized allergy and asthma care. As part of the nation's largest allergy practice, our team combines the resources of a trusted network with the close-knit feel of a local office. We take pride in serving our community, building lasting relationships with patients and families, and being a trusted partner in their long-term health.
Within our practice, we foster a supportive and collaborative work environment where every team member plays a vital role in creating excellent patient experiences. Joining our team means being part of a workplace that values professional growth, teamwork, and a true commitment to making a difference both inside and outside the clinic.
Employee Benefits
Allergy Partners is happy to provide the following benefits for our employees:
Full-Time
401(k)
Health Insurance
Paid Time Off
Paid Holidays
Vision Insurance
Health Savings Account (HSA)
Dental Insurance
Life Insurance
Disability Insurance
Part-Time
401(k)
Paid Time Off
Paid Holidays
COMPENSATION INFORMATION
Actual compensation may vary depending on job-related knowledge, skills, and experience.
Job Summary
With a customer service orientation-register patients, answer the telephone, prepare the office for the day, schedule patient appointments, collect payment at the time of service, and post charges and payments. Employee will balance all transactions daily according to Allergy Partners policy and procedure. Employee will schedule patient follow-up appointments and facilitate referral requests and test scheduling.
Key Responsibilities
Answers the telephone professionally and pleasantly. Efficiently screens and directs calls and makes appointments as necessary.
Screens visitors and responds to routine requests for information from patients and vendors.
Maintains office equipment and office supplies in the front office areas.
Ensures all faxes are cleared off the machine and are distributed throughout the day. For those practices utilizing electronic fax capabilities, ensures that electronic files are routed appropriately.
Opens, date stamps, and delivers mail daily as assigned.
Assembles files and maintains integrity of patient charts by ensuring documents are filed in the correct patient chart. Runs reports and prepares patient encounters for the next day. Responds to medical records requests in accordance with Allergy Partners policy.
Keeps the patient reception area neat and clean at all times throughout the day.
Schedules patient appointments: explains to patients which pieces of information they are to bring or complete prior to an appointment, provides a range of potential charges for the visit and the patient's estimated financial obligation/good faith estimate, provides patients several scheduling options, follows approved scheduling guidelines, prepares and sends out all appropriate information to patients.
Greets patients as they arrive for scheduled appointments. Ensures registration forms and other patient paperwork is complete and up to date.
Verifies demographic and insurance information for new and established patients according to protocol; ensures current indexing of insurance and identification documentation into the practice management system.
Check out patients and collect payment from patients at the time of their visit and provides patients with a receipt. Collection should be made on past due balances as well as current dates of service. Arranges for payment plans according to Allergy Partners policy.
Ensures proper posting of charges into the practice management system daily as assigned.
Balances daily over-the-counter transactions and reconciles encounters with payment transactions; prepares deposit slip and delivers "daily close" packet to the Manager or central Administration as appropriate.
“Closes” the office each day, according to protocol.
Determines uncollectible balances and refers such accounts to the Practice Manager.
Assists in other front office duties at the request of the Practice Manager.
Identify the patient's referring and primary care providers and ensure the contact information is correctly entered into practice management system and EMR prior to the provider seeing the patient so that the provider can promptly send letters and/or office visit notes once the patient encounter has been completed.
Other Responsibilities
Facilitates any physician requests throughout the day.
Maintains patient confidentiality; complies with HIPAA and compliance guidelines
established by Allergy Partners.
Maintains detailed knowledge of practice management, electronic medical record, and other computer software as it relates to job functions.
Assists the clinical staff in contacting emergency services and participates in anaphylaxis
drills as required. Helps to monitor patient waiting areas and facilitates proper patient
flow.
Attends all regular staff meetings.
Performs all other tasks and projects assigned by the Practice Manager.
Completes all assigned AP training (such as CPR, OSHA, HIPAA, Compliance, Information Security, others) within designated timeframes.
Complies with Allergy Partners and respective hub/department policies and reports incidents of policy violations to a Supervisor/Manager/Director, Department of Compliance & Privacy or via the AP EthicsPoint hotline.
Maintain compliance with all policies and procedures, actively participate in enforcement of all ongoing Cybersecurity efforts to ensure safe and secure IT systems for all employees and clients at Allergy Partners. Remain vigilant and aware of new threats and assist the company by fulfilling an active role in observing, enforcement and reporting of cybersecurity incidents, efforts, programs and fulfill required training on a timely basis as required by frequency and due dates.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Physical Demands
Position requires full range of body motion including manual and finger dexterity and eye-hand coordination. Involves standing and walking. Employee will occasionally be asked to lift and carry items weighing up to 30 pounds. Normal visual acuity and hearing are required. Employee will work under stressful conditions and be exposed to bodily fluids on a regular basis.
Working Conditions
Work is performed in a reception area and involves frequent contact with patients. Work may be stressful at times. The employee must be comfortable dealing with conflicts and asking patients for money. Interaction with others is constant and interruptive. Contact involves dealing with sick people.
Qualifications
Qualifications & Experience
Minimum of two years of experience in a medical office or customer service position.
Proven success asking for payment, making change, and balancing a cash drawer.
Working knowledge of basic managed care terminology and practices.
Familiarity with scheduling and rearranging appointments effectively.
Comfortable using email, word processing and interacting with Internet applications.
Working knowledge of practice management and electronic health record software. GE Centricity is a plus.
Proven experience handling challenging patients/customers and dealing with conflict in elevated/stressful situations.
Ability to perform multiple and diverse tasks simultaneously - with accuracy and efficiency.
Neat, professional appearance.
Strong written and verbal communication skills.
Bi-lingual is a plus, not required
Educational Requirements
• High school diploma required.
Beware of Hiring Scams: Allergy Partners will never ask for payment or sensitive personal information such as social security numbers during the hiring process. All official communication will come from a verified company email address. If you receive suspicious requests or communications, please report them to **********************************. All of our legitimate openings can be found on the Allergy Partners Career Site (******************************************
$27k-32k yearly est. 9d ago
Patient Care Coordinator
Upstream Rehabilitation Inc.
Patient service representative job in Mount Pleasant, SC
Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Mount Pleasant, SC! Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
* A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
* Our Patient Care Coordinators have excellent customer service skills.
* Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
* Greets everyone who enters the clinic in a friendly and welcoming manner.
* Schedules new referrals received by fax or by telephone from patients, physician offices.
* Verifies insurance coverage for patients.
* Collects patient payments.
* Maintains an orderly and organized front office workspace.
* Other duties as assigned.
Fulltime positions include:
* Annual paid Charity Day to give back to a cause meaningful to you
* Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
* 3-week Paid Time Off plus paid holidays
* 401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
* Core responsibilities
* Collect all money due at the time of service
* Convert referrals into evaluations
* Schedule patient visits
* Customer Service
* Create an inviting clinic atmosphere.
* Make all welcome calls
* Monitor and influence arrival rate through creation of a great customer experience
* Practice Management
* Manage schedule efficiently
* Manage document routing
* Manage personal overtime
* Manage non-clinical documentation
* Manage deposits
* Manage caseload, D/C candidate, progress note, and insurance reporting
* Monitor clinic inventory
* Training
* o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
* Complete quarterly compliance training.
Qualifications:
* High School Diploma or equivalent
* Communication skills - must be able to relate well to Business Office and Field leadership
* Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
* As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
* This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
* This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
* This position is subject to sedentary work.
* Constantly sits, with ability to interchange with standing as needed.
* Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
* Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
* Constantly uses repetitive motions to type.
* Must be able to constantly view computer screen (near acuity) and read items on screen.
* Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
* Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
* Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
$27k-44k yearly est. 6d ago
Customer Service Representative Recreation - Recreation
Town of Mount Pleasant, Sc 3.9
Patient service representative job in Mount Pleasant, SC
JOB SUMMARY: This position is responsible for performing a variety of administrative and clerical work involving registering patrons for all recreational activities, balancing daily cash drawer, answer multi-line phone system, provide information on all recreational activities and locations.
General customer service.
This position's hours are from 3pm to close Monday - Friday and Saturdays.
This is a part time position with no benefits.
MINIMUM QUALIFICATIONS: High school diploma or GED and 3-5 years of related work experience or any combination of education, training and experience which provides the required knowledge, skills and abilities to perform the essential functions of the job.
SPECIAL REQUIREMENTS: Learn and operate specialized computer programs, and the ability to manage multiple tasks in a detailed and effective manner with minimal supervision.
Excellent customer service and phone skills are a must.
All job offers are contingent upon successful completion of drug screen and various background investigations which may include criminal history, driving record, credit report, employment history education verification and personal references.
$25k-31k yearly est. 41d ago
Memory Care Coordinator
The Palms of Mount Pleasant
Patient service representative job in Charleston, SC
Title: Memory Care SHINE Coordinator
Discover Your Purpose with Us at Discovery Senior Living!
As Memory Care SHINE Coordinator, you'll play an essential role where each of us have a part in enriching the lives of seniors, creating meaningful connections, and making a difference every single day.
In this role, you serve as the heart of the Memory Care program-supporting residents living with Alzheimer's disease or related dementias through purposeful programming, compassionate engagement, and meaningful daily experiences. You help create a safe, structured, and home-like environment while championing Discovery's SHINE Memory Care philosophy.
Position Highlights:
Status: Full Time
Schedule: Monday-Friday, 7:00 a.m.-3:00 p.m.
Location: 937 Bowman Rd, Mt. Pleasant, SC 29464
Rate of Pay: $20.00-$25.00 per hour (Non-Exempt; paid bi-weekly)
Why You'll Love This Community:
The Palms of Mt. Pleasant is a welcoming and established senior living community located in one of Charleston's most desirable neighborhoods. Team members enjoy a warm, family-oriented environment where compassion, teamwork, and resident care excellence are top priorities. With a dedicated leadership team and supportive culture, The Palms provides meaningful opportunities to make a lasting impact every day-helping residents live with purpose, dignity, and joy in a community that feels like home
Why You'll Love This Position
A large part of what makes Discovery different is our commitment to innovation and person-centered care. Our SHINE Memory Care program is designed to focus on strengths, abilities, and meaningful engagement-creating moments of joy, dignity, and purpose every day.
We're continually looking for team members who are passionate about making a difference. Discover Your Purpose!
What You'll Do:
Memory Care Programming & Engagement
Design, schedule, and facilitate dementia-appropriate programming that incorporates Life Skills, cognitive stimulation, physical movement, and meaningful daily routines.
Partner with the Celebrations Director to ensure engaging activities are available throughout the day and evening.
Support Care Managers in actively participating in programs and engaging residents during activities.
Compile, coordinate, and execute a comprehensive and varied activity calendar that supports a wide range of interests, abilities, and cognitive levels.
Serve as the community champion for SHINE Memory Care programming and engagement initiatives.
Resident Support & Collaboration
Provide physical and emotional support to Memory Care residents while maintaining a safe, comfortable, and home-like environment.
Serve as a key liaison between the Memory Care program and the clinical team, ensuring resident needs are communicated and supported.
Refer clinical concerns and changes in resident condition to the Director of Health and Wellness (DHW) and Executive Director (ED).
Review Daily Logs and ensure pertinent information is communicated to leadership and team members as appropriate.
Care Planning & Communication
Prior to resident move-in, communicate resident preferences, routines, and care needs to the Memory Care team.
Partner with the Director of Health and Wellness on Service Plan and Daily Assignment Sheet development to support safety, hydration, engagement, and service excellence.
Serve as the primary family point of contact for residents within the Memory Care program, providing updates, education, and support.
Education, Dining & Operations
Support ongoing in-service education for Memory Care team members related to dementia care, disease processes, and best practices.
Collaborate with Dining Services to ensure individualized dining preferences and needs are met; actively participate in the dining experience with residents.
Work closely with community leadership to ensure Memory Care operations align with state regulations and company standards.
Assist with developing specialized approaches and programming tailored to residents with Alzheimer's disease or related dementias.
Perform other duties as assigned.
Qualifications:
You'll be successful in this role if you bring:
Experience & Background
Minimum of one (1) year of experience in a healthcare, senior living, or memory care environment.
Experience working with individuals living with Alzheimer's disease or related dementias is strongly preferred.
Skills, Competencies & Abilities
Passion for serving seniors with empathy, patience, and compassion.
Strong communication skills with the ability to engage residents, families, and team members effectively.
Ability to design and lead engaging, dementia-appropriate programs that support physical, emotional, and cognitive well-being.
Comfort collaborating with clinical, dining, and leadership teams to support resident-centered care.
Ability to observe and report changes in resident condition accurately and promptly.
Strong organizational skills with the ability to manage schedules, calendars, and program coordination.
Ability to follow written and verbal instructions, safety guidelines, and care procedures.
Basic computer skills including email and scheduling tools.
Ability to stand, walk, assist residents, and actively participate in programming throughout the day.
Why Join Us?
Enjoy a comprehensive benefits package - medical, dental, vision, PTO, 401(k) and more for eligible positions
Thrive in a purpose-driven environment that puts residents first
Join a collaborative, supportive leadership team that values your voice
Build meaningful connections and create lasting impact for residents and their loved ones
Benefits You'll Enjoy:
Competitive wages
Early access to earned wages before payday!
Flexible scheduling options with full-time and part-time hours
Paid time off and Holidays (full-time)
Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
401(K) with employer match
Paid training
Opportunities for growth and advancement
Meals and uniforms
Employee Assistance Program
About Discovery Management Group
Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Discovery Management Group specializes in managing and enhancing senior living communities across the United States. With a focus on innovation, operational excellence, and lifestyle personalization, Discovery Management Group plays a vital role in serving more than 6,500 residents nationwide.
Equal Opportunity Employer
We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V
A Note to Applicants
This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis.
Agency Policy
We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly.
Employment Scam Warning
We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.
JOB CODE: 1007156
$20-25 hourly 27d ago
Patient Service Representative
Zoll Lifevest
Patient service representative job in Charleston, SC
PatientServiceRepresentative (PSR)
Competitive fee for service
Flexibility - work around your schedule
Lifesaving medical technology
The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies.
Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives.
Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.
Summary Description:
The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a PatientServiceRepresentative (PSR) in an independent contractor role to train patients on the use and care of LifeVest .
LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PatientServiceRepresentative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off.
Responsibilities:
Contact caregivers and family to schedule services
Willingness to accept assignments which could include daytime, evenings, and/or weekends.
Travel to patient's homes and health care facilities to provide services
Train the patient and other caregivers of patient (if applicable) in the use of LifeVest
Program LifeVest according to the prescribing physician's orders
Measure the patient and determine correct garment size
Review with patient, and have patient sign, all necessary paperwork applicable to the service.
Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment
Manage device and garment inventory
Disclose family relationship with any potential referral source
Qualifications:
Have 1 year patient care experience
Patient experience must be in a paid professional environment (not family caregiver)
Patient experience must be documented on resume
Completion of background check
Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
Disclosure of personal NPI number (if applicable)
Valid driver's license and car insurance and/or valid state ID
Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order
Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically
$26k-32k yearly est. Auto-Apply 60d+ ago
Patient Service Representative I
Lowcountry Urology 4.1
Patient service representative job in Charleston, SC
Full-time Description
The PatientServiceRepresentative I is responsible for providing customer service and ensuring the patient experience, either by phone or in person, is exemplary. The PatientServiceRepresentative I will coordinate clerical tasks such as answering the phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The PatientServiceRepresentative I must ensure that all procedures, from identifying correct patient files to verifying insurance information, are closely followed to create a seamless patient experience between clerical and clinical staff.
ESSENTIAL JOB FUNCTION/COMPETENCIES
Responsibilities include but are not limited to:
Welcomes and greets all patients and visitors, in person or over the phone.
Is responsible for keeping the front desk area clean and organized.
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards).
Collects outstanding patient balances.
Obtains referrals and authorizations when required.
Scans incoming faxes, consents, reports, and all other patient information into patient chart.
Generates batch transmittal reports for each day.
Facilitates the patient flow by notifying the provider or other medical staff of the patients' arrival, being aware of delays, and communicating with patients and clinical staff.
Schedules follow up services and office visits for patients.
Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.
Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.
Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
Ensures proper hand off of responsibilities once their task is completed.
Meets established attendance criteria and starts work promptly. Punctual and dependent for assigned/confirmed shifts.
Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.
Consistently demonstrates good use of time and resources.
Ensuring that all medical records are accurate and complete.
Performs other position related duties as assigned.
CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS
N/A
KNOWLEDGE | SKILLS | ABILITIES
Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs.
Ability to answer multiple incoming telephone calls.
Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations.
Customer-oriented with ability to remain calm in difficult situations.
Ability to work independently and manage multiple deadlines.
Ability to comprehend established office routines and policies.
Ability to keep financial records and perform mathematical tasks.
Knowledge of Medical Terminology.
Excellent verbal and written communication skills.
Proficient interpersonal relations skills.
Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.).
Ability to navigate online health insurance portals to verify benefits.
Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse.
Complies with HR confidentiality standards.
Requirements
EDUCATION REQUIREMENTS
High School Diploma or equivalent required.
Some college work preferred.
EXPERIENCE REQUIREMENTS
Minimum of 1-3 years' customer service experience required. Experience in a medical office; specifically, urology, preferred.
Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred.
REQUIRED TRAVEL
N/A
PHYSICAL DEMANDS
Carrying Weight
Frequency
1-25 lbs.
Frequent from 34% to 66%
26-50 lbs.
Occasionally from 2% to 33%
Pushing/Pulling
Frequency
1-25 lbs.
Seldom, up to 2%
100 + lbs.
Seldom, up to 2%
Lifting - Height, Weight
Frequency
Floor to Chest, 1 -25 lbs.
Occasional: from 2% to 33%
Floor to Chest, 26-50 lbs.
Seldom: up to 2%
Floor to Waist, 1-25 lbs.
Occasional: from 2% to 33%
Floor to Waist, 26-50 lbs.
Seldom: up to 2%
$26k-31k yearly est. 41d ago
Traveling Aviation Scheduler 2
J.E. Dunn Construction Company 4.6
Patient service representative job in North Charleston, SC
**Best People + Right Culture. These are the driving forces behind JE Dunn's success.** **By hiring inspired people, giving them interesting and challenging work, enabling them with innovative tools, and letting them share in the company's rewards, we've found a sustainable way to grow in our industry for the last 100+ years.**
**Our diverse teams around the country strive to enrich lives through inspired people and places everyday, and we need inspired people like you to join us in our pursuit of building perfection.** **_This role reports into our National Aviation team and is expected to travel throughout the United States._**
**Role Summary**
The Scheduler 2 will complete increasingly complex activities to prepare project schedules. This position will be responsible for visiting job sites to review job status, drafting, updating and reviewing project schedules, and helping to mentor and train less experienced co-workers. All activities will be performed in support of the strategy, vision and values of JE Dunn.
+ Autonomy & Decision-Making: Makes decisions on non-routine matters, provides recommendations to supervisor and refers all exceptions to supervisor.
+ Career Path: Senior Scheduler
**Key Role Responsibilities - Core**
_SCHEDULER FAMILY - CORE_
+ Prepares, builds and updates project schedules collaboratively with the project team.
+ Performs schedule reviews to ensure effective and efficient best practices for scheduling are utilized. Diplomatically communicates review comments to the project team.
+ Participates in all phases of the construction planning & scheduling process, including the creation of proposal schedules, baseline schedule and ongoing schedule updates.
+ Utilizes working knowledge of JE Dunn scheduling software.
+ Assists with and performs training for JE Dunn operations. Assists with training content and course preparation for training delivered by the group.
+ Assists with the development of best practices for JE Dunn planning and scheduling efforts.
+ Visits job sites regularly to review job status and applies construction sequencing knowledge to accurately update the project schedule for assigned projects.
+ May attend project related meetings and/or jobsite-specific meetings where emphasis on schedule is discussed.
+ Supports Lean and Pull Planning sessions by ensuring CPM schedule is aligned with pull plan results.
+ Supports the preparation of a variety of reports as required for assigned projects.
+ Adds resource loading and cost loading, when required, to schedules collaboratively created with the project teams.
+ Provides planning and scheduling support to operations, marketing and other IPS functions as directed.
+ Understands that market and regional information are a part of project schedules such as: seasonal weather patterns, materials markets, labor forces and other factors that may impact each project schedule.
+ Participates in pursuit opportunities with business development and the project team.
**Key Role Responsibilities - Additional Core**
_SCHEDULER 2_
In addition, this position will be responsible for the following:
+ Conducts detailed critical path analysis for problem projects and root cause analysis for issues.
+ Assists project teams in schedule sequencing, methods of construction, project delays and impacts, alternate work plans and recovery schedules.
+ Assists with facilitating all planning and scheduling training conducted for internal team members, e.g. One Dunn training for P&S Group, schedule software training, etc.
+ Participates in job pre-planning meetings, post construction meetings and monthly project status review meetings.
**Knowledge, Skills & Abilities**
+ Ability to perform work accurately and completely, and in a timely manner
+ Communication skills, verbal and written - Intermediate
+ Proficiency in MS Office - Advanced
+ Ability to read and understand plans, drawings and specifications - Advanced
+ Ability to recognize, during job site visits, where there are schedule sequencing areas of concern and where sequencing improvements can occur - Intermediate
+ Knowledge of the means and methods of construction management - Intermediate
+ Knowledge of scheduling software and implementation - Intermediate
+ Knowledge of most types of construction projects and delivery methods - Intermediate
+ Knowledge of work activity sequencing, activity durations, scheduling concepts and best practices, with the ability to communicate opportunities for improvement - Intermediate
+ Proficiency in scheduling software - Advanced
+ Knowledge of Lean process and philosophy - Intermediate
+ Ability to import schedules into JE Dunn's standard scheduling software
+ Ability to establish and maintain collaborative relationships with team members
+ Ability to effectively collaborate as a team, both internally and externally
**Education**
+ Bachelor's degree in construction management, engineering or related field (Preferred)
+ In lieu of the above requirements, equivalent relevant experience will be considered.
**Experience**
+ 3+ years planning and scheduling experience (Preferred)
**Working Environment**
+ Valid and unrestricted drivers license required
+ Must be able to lift up to 25 pounds
+ May require periods of travel and/or relocation
+ Must be willing to work non-traditional hours to meet business needs
+ Normal office environment, but may be exposed to extreme conditions (hot or cold)
+ Frequent activity: Sitting, Viewing Computer Screen
+ Occasional activity: Standing, Walking, Bending, Climbing, Reaching above Shoulder, Pushing, Pulling
**Benefits Information**
The benefits package aligned to this position is Professional Non-Union. Please click the link below for more details.
Click here for benefits details. (************************************************************************************
This role is expected to accept applications for at least three business days and may continue to be posted until a qualified applicant is selected or the position has been cancelled.
_JE Dunn Construction is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. JE Dunn Construction is a background screening, drug-free workplace._
**_JE Dunn provides reasonable accommodations to qualified individuals with disabilities. If you would like to request a reasonable accommodation in order to apply for a job, please submit your request to_** **_accommodations@jedunn.com_**
_JE Dunn Construction Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of JE Dunn Construction without a prior written search agreement will be considered unsolicited and the property of JE Dunn Construction Company. Please, no phone calls or emails._
**Why People Work Here**
At JE Dunn we offer our employees an inspired place to enrich their life and the lives of those around them
**Building on our rich history,** our employee **owners are shaping the future** of JE Dunn. In our team-focused environment **we do life together** and are generously **rewarded for our efforts**
**About JE Dunn**
For more information on who we are, clickhere. (***********************************
**EEO NOTICES**
Know Your Rights: Workplace Discrimination is Illegal (***********************************************************************************************
California Privacy Policy
**E-Verify**
JE Dunn participates in the Electronic Employment Eligibility Verification Program.
E-Verify Participation (English and Spanish) (********************************************************************************************
Right to Work (English)
Right to Work (Spanish) (*****************************************************************************************************************************
**Nearest Major Market:** Atlanta
$51k-66k yearly est. 12d ago
TMH Pulmonary Centralized scheduler
WVU Medicine 4.1
Patient service representative job in Charleston, SC
Welcome! We're excited you're considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you'll find other important information about this position. Responsible for scheduling, cancelling, rescheduling and registering of outpatient visits and procedures for multiple ambulatory clinics, by collecting all necessary information for schedule and registration preparation.
MINIMUM QUALIFICATIONS:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
1. High School diploma or equivalent.
2. State criminal background check and Federal (if applicable), as for regulated areas.
CORE JOB DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.
1. Checks in and Checks out patients in accordance with Scheduling/Registration guidelines, with the ability to prioritize according to the patient's needs.
2. Obtain and verify patient guarantor information a minimum of once a year to ensure that the patient record is up-to-date. If a referral or authorization is needed we generate the referral at this time.
3. Schedules and registers patients/customers based on scheduling guidelines and medical appropriateness within the appropriate clinic.
4. Assures upon check out all follow up appointments & testing are coordinated with the patient.
5. Obtaining and collecting all necessary information from the patient/customer to schedule and register the patient for an appointment.
6. Identifies and communicates need for scheduling modifications and development.
7. Notifying appropriate personnel of any scheduling change due to patient cancellation in a timely fashion.
8. Receives and responds to patient and staff needs and complaints appropriately within the realm of the “patient care” environment, involving department supervisors and patientrepresentatives as needed.
9. Consults with referring physician's office to ensure written and/or electronic orders exist and obtain them as needed. Verifies upon receiving for completeness of the written orders and notes. Make documentation that outside orders are requested.
10. Responsible for collecting all time of service payments and copayments for patients in the check-in or check-out process.
11. Upon end of day, responsible for reconciling cash drawer and all contents. Responsible for reporting any discrepancies within the cash drawer to the Supervisor or Manager.
12. Responsible for collecting all signatures on waivers for managed care at the point of check in.
13. Completes Workques as needed in a timely fashion along with daily tasks according to the scheduling area working in.
14. Responds to all patient communication in a timely manner.
PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Ability to sit for extended periods of time.
WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Standard office environment.
SKILLS AND ABILITIES:
1. Strong written and verbal communication skills.
Additional Job Description:
Scheduled Weekly Hours:
40
Shift:
Exempt/Non-Exempt:
United States of America (Non-Exempt)
Company:
THOM Thomas Hospitals
Cost Center:
8628 THOM Pulmonary Associates of Charleston
Address:
4619 Kanawah Avenue SWSouth CharlestonWest Virginia
Equal Opportunity Employer
West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
$27k-32k yearly est. Auto-Apply 2d ago
Scheduler
Linesight
Patient service representative job in Charleston, SC
As a Scheduler, you will work with highly experienced, culturally diverse, and passionate teams nurturing a strong social dynamic and a shared sense of achievement. You will gain vast industry experience that will open doors for you, extend your skillset and expand your perspective. We will empower, support, and enable you to take real responsibility in your role so that you can take charge of your career progression with us. For us lasting trusted relationships are everything, both with our teams and our clients.
The Opportunity
In this role you will:
Build project schedules encompassing full project scope, milestones and timelines, using critical plan methodology
Ensure clear responsibility and ownership for all project outcomes is defined via Work Breakdown Structure (WBS) methodology
Ensure schedule adheres to the project execution plan and in particular contracting, procurement and project control strategy documents and plans
Ensure there is a clear method in place for baselining of schedules and manage periodic updates
Manage the fully integrated project schedule and structure it to allow review at a range of levels and details
Negotiate and mediate timelines and project interdependencies between key partners for a great client outcome
Provide regular updates on schedule progress
Review external schedules to ensure that they are compiled using scheduling best practices
We would love to hear from you if you:
Have grown your planning and scheduling skills
Have demonstrated quantitative risk assessment (QRA) experience, and expertly interpret and communicate findings to key partners
Have working experience using Primavera P6 planning software to build your schedule
Have a degree or comparable experience in a project management or construction
Are detail oriented and quality focused
Love a dynamic environment with the opportunity to manage your own priorities and deadlines
All interviews are conducted either in person or virtually with video required.
The salary range for this role is between $84,000 and $105,000 but actual salary offered is dependent on experience, skill set and education.
About us
Linesight is a highly successful global project and cost management consultancy that keeps clients coming back. And for that we have our people to thank. You see we're not like the others. We're different. Unique. It's our fresh thinking and focus on what matters that has led to our evolving. We are on a journey working in some of the most exciting innovative sectors with some of the world's most prestigious companies delivering major projects that deliver a more sustainable built environment. We have an open culture and a flat structure where you can expect to be treated with genuine care, respect, and empathy. With Linesight, you can truly discover the power of team!
Diversity, inclusion and accessibility
Linesight is committed to transparent, equal opportunity employment practices. We are building a diverse and inclusive organisation, accessible to all, based on having a safe culture which enables all our people to be their true selves. We are a people business, and we understand that the more inclusive we are, the happier our people and better our work will be. We will ensure that individuals with disability are provided reasonable accommodation to participate in the application or recruitment process and are accommodated in the workplace. If you require assistance or accommodation of any kind, please mention this in your application, we would love to hear from you!
$25k-44k yearly est. Auto-Apply 1d ago
Customer Service Representative
Copart 4.8
Patient service representative job in Charleston, SC
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The Customer ServiceRepresentative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned.
Required Skills and Experience:
* One year of office support experience in a customer service role preferred
* High School diploma
* Excellent customer service skills and attitude
* Excellent written and verbal skills
* Proficient with office equipment
* Attention to detail
* Problem-solving
* Computer proficiency - MS Suite
* Typing speed 45WPM
* Professional appearance
* Ability to multi-task in a fast-paced environment
* Bilingual skills a plus
* Occasional overtime as needed
Pay $16.04 - $18.07 per hour
Benefits Summary:
* Medical/Dental/Vision
* 401k plus a company match
* ESPP - Employee Stock Purchase Plan
* EAP - Employee Assistance Program (no cost to you)
* Vacation & Sick pay
* Paid Company Holidays
* Life and AD&D Insurance
* Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
* E-verify Participation
* Right to Work
$16-18.1 hourly Auto-Apply 40d ago
Customer Service Representative - Store #131- NEW STORE OPENING SOON!
Parker's Kitchen 4.2
Patient service representative job in Charleston, SC
As a Customer ServiceRepresentative at Parker's Kitchen, you will provide fast, accurate, and friendly service, while helping store leadership maintain store-side operations, ensuring an exceptional experience for every customer, all while upholding the high standards Parker's Kitchen is known for.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Customer Service:
Deliver exceptional customer service by addressing customer needs and resolving issues promptly and professionally.
Speak honestly and act with integrity, upholding company values at all times.
Cash Handling & Transactions:
Handle cash transactions, fuel transactions, and other retail shift duties as assigned.
Responsible for alcohol, tobacco, lottery sales, and other age-regulated products.
Operational Duties:
Ensure compliance with company policies, procedures, and safety regulations across all store activities.
Attention to detail while multitasking.
Stock and replenish inventory throughout the store, including food and beverage areas, to ensure products and supplies are consistently in stock.
Perform all store housekeeping duties, including cleaning, dusting, sweeping, mopping, and emptying trash, to maintain a clean and organized environment.
Assist the store leader with additional tasks as needed.
REQUIREMENTS:
Must be 18 years of age or older to work in store operations.
Must be 16 years of age to work in kitchen operations
Must have reliable transportation.
Flexible availability is required, including nights, weekends, and holidays.
PHYSICAL REQUIRMENTS:
Ability to stand for extended periods, ranging from 8 to 10 hours.
Ability to push or pull up to 50 pounds.
Ability to multitask, perform repeated bending, standing, reaching, and occasionally lift up to 50 pounds
Comfortable working in environments with wet floors, temperature fluctuations, and loud noise levels.
$26k-31k yearly est. 60d+ ago
CEP - Patient Care Representative
Us Eye
Patient service representative job in Charleston, SC
PATIENT CARE REPRESENTATIVE About US EYE: US Eye, is a physician-led, patient-centric network of eye care practices committed to providing exceptional patientservice through premium technology and unrivaled provider expertise. We are one of the nation's leading multi-specialty physician groups providing patients with care in ophthalmology, optometry, dermatology and facial surgery. With 50 clinics and 5 surgery centers, led by 95 providers and more than 1,000 team members system wide, we deliver world class care to patients throughout Florida, the Carolinas and Virginia.
About Carolina Eyecare Physicians: Carolina Eyecare Physicians is one of the nation's leading multi-disciplinary physician groups, providing patients worldwide with care in ophthalmology, optometry, cosmetic facial surgery, and skin care. With several locations throughout Charleston and the surrounding area, we are proud to offer our patients convenient access to nationally renowned surgeons, compassionate staff members and cutting-edge technology.
For over 30 years, the board-certified ophthalmologists and optometrists at Carolina Eyecare Physicians have provided for the eye care needs of Lowcountry patients. Our Mission is to "Bring Clear Vision to Life" through compassionate relationships and the unending pursuit of excellence in eye care. At Carolina Eyecare Physicians, we strive to provide our patients with the opportunity to experience a more rewarding and enjoyable life. We hope you come in with high expectations and leave with them exceeded. We consider it an honor to be entrusted with your care.
Job Summary: Patient Care Representatives are responsible for maintaining a friendly, professional environment as our first, and last, point-of-contact for our patients. It is important that Patient Care Representatives are polite, attentive, and organized to enhance the overall patient experience.
Essential Job Functions:
* Greet and direct all patients, visitors, and staff upon entry of the practice. Monitor the reception areas throughout the day and provide assistance as needed.
* Provide a pleasant, and prompt check-in experience for all patients by verifying necessary information and assisting with any questions they may have around the patient questionnaires and forms.
* Print daily team/physician schedules as evidenced by the schedule of appointments for that day.
* Attend to walk-in patients, scheduling inquiries, and prescription/record pick-up as necessary.
* Disseminate pertinent information using telephone systems and/or computer software systems as appropriate.
* Cross-check and update next-day charts as evidenced by the appointment schedule.
* Maintain an orderly and pleasing workspace that ensures both integrity and safety for our patients and staff.
* Complete appointment confirmation calls based on the patient appointment schedule.
* Collect any necessary co-payments, non-covered service fees, and/or any existing account balances during the patient check-out period.
* Fill out essential reports and forms as requested.
* Additional administrative responsibilities as needed.
Competencies:
* Demonstrated knowledge of material, methods, instruments, and equipment.
* Demonstrated ability to read, write, and perform mathematical calculations.
* Ability to follow oral and written instructions.
* Demonstrated ability to multi-task, work in a fast-paced environment, and manage time appropriately in an effort to meet the deadlines and requirements of the organization.
Education and Experience:
* High school diploma.
* Experience with Microsoft Office products.
* Prior experience in a customer service role.
* Must be able to work under pressure and respond to patient requests in a positive manner.
* Associate's degree (preferred).
Position Type and Expected Hours of Work:
* This is a full-time position located in [CITY, STATE]
* Days and hours are
* Travel to other locations as necessary
Benefits:
401(K) Company Match
Medical and Dental Insurance
Vision Benefits
Flexible Spending Accounts
Pet Insurance
Disability Insurance
Life Insurance
Continuing Education
Paid Time Off
US Eye provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$25k-33k yearly est. 48d ago
Patient Access Representative I
MUSC (Med. Univ of South Carolina
Patient service representative job in Mount Pleasant, SC
MUSC Children's After Hours and Specialty Clinics, we are a pediatric outpatient clinic that falls under the Shawn Jenkin's Children's Hospital at MUSC. During the day, we host a variety of pediatric subspecialists such as pediatric orthopedics, cardiology, and pulmonary, only to name a few. In addition to that, we provide a walk-in After Hours Care, which is a direct extension of our pediatric emergency department to serve our community during the hours when most pediatricians are closed.
This position requires variable shifts of day, evening, weekend and holiday coverage.
Entity
Medical University Hospital Authority (MUHA)
Worker Type
Employee
Worker Sub-Type
Regular
Cost Center
CC000253 CHS - After Hours & Specialty Clinics - Mt Pleasant (Offsite)
Pay Rate Type
Hourly
Pay Grade
Health-21
Scheduled Weekly Hours
40
Work Shift
Greets and welcomes patients and families in person or on the telephone. Optimizes the patients' experience and clinic efficiency time by scheduling appointments appropriately, either by phone or in person. Maintains patient accounts by obtaining, recording, and updating personal and financial information accurately and effectively. Collects Co-pays and prior patient balances. Protects patients' rights by maintaining confidentiality of personal and financial information. Position also involves customer service, message distribution, ancillary scheduling and referrals management. Ability to interact with medical professionals and other care team members from diverse cultures and backgrounds.
Hours of operation: Shifts vary based on clinic needs
Specialty Clinics: 7:30AM-4:00PM Monday- Friday
After Hours Care: 3:00pm- 10:00pm Monday- Friday
11:30AM- 7:00PM Weekends and Holidays
Additional Job Description
Bachelor's degree from an accredited college/university; or a high school diploma or equivalent (GED) and two years of work experience in a Medical Office, Call Center, and/or customer service business environment and a minimum of 6 months satisfactory work experience in MUHA Patient Access, or at least 6 months of medical related work experience is required.
If you like working with energetic enthusiastic individuals, you will enjoy your career with us!
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: ***************************************
$24k-31k yearly est. 16d ago
Patient Services Specialist
Turnwell Mental Health Network
Patient service representative job in Mount Pleasant, SC
Turnwell Mental Health Network is committed to maintaining a company for mental health that expands access to compassionate, high-quality mental health care and allows a world where mental health is embraced with urgency, dignity and innovation. We stand on our values of compassion, access, integrity, excellence, and innovation as our foundation.
The PatientServices Specialist (PSS) is an administrative role in a healthcare setting, responsible for overseeing the front desk operations and ensuring smooth and professional experience for patients, staff, and visitors. This role blends administrative and patientservice duties.
Estimated start date March 1, 2026
Requirements
WHAT WILL BE YOUR KEY RESPONSIBILITIES?
Front Desk Operations
Greet and check in patients
Schedule and confirm appointments
Answer phones and respond to inquiries
Collect co-pays and verify insurance
Train and mentor new reception staff
Ensure adherence to office policies and procedures
Serve as the first point of contact for patient complaints
Administrative Tasks
Maintain patient records (physical and electronic)
Monitor and order office supplies
Ensure HIPAA compliance and privacy standards
Reporting & Coordination
Assist with billing questions and insurance verification
Collaborate with office or practice manager
WHAT ARE WE LOOKING FOR?
Experience as a medical receptionist (usually 2-5 years)
Familiarity with EMR/EHR systems (e.g., Valant, Salesforce, Epic, Athenahealth, Kareo)
Strong communication and customer service skills
Knowledge of medical terminology and insurance processes
Organized and able to multitask under pressure
$26k-33k yearly est. 13d ago
Customer Service Representative
Fyzical Therapy and Balance Centers 3.7
Patient service representative job in Charleston, SC
Job DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer ServiceRepresentative opening in Charleston, SC, that is a perfect fit for you!
As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer ServiceRepresentative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.
This excellent opportunity will not last long! Apply for FYZICAL's Customer ServiceRepresentative job opening today!
Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer ServiceRepresentative position in Charleston, SC!
We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer ServiceRepresentative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.
Start down your exciting career path today by applying for our Customer ServiceRepresentative job opening!Responsibilities
Handle patient scheduling, appointments, multi-phone line
Gather new patient data; keep track of all patient referrals
Disseminate information to patients; act as a go-between for patients and physicians
Send and keep a log of all reports sent to doctors
Collect all payments; insurance verification
Collect/open mail; distribute mail to proper areas/people
Send benefits paperwork to billing companies
Handle all scheduling and ensuing communication
Answer phones, act as a patient liaison, answer any questions from potential or current patients
Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
Collect new patient intake information; track all clinic referrals
Fax reports to physicians; keep a log of incoming reports
Verify Insurance and track insurance-covered visits; take copayments
Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
Communicate with the office manager and clinicians about scheduling/patient arrival
Required Skills
High school diploma or equivalent
Valid driver's license and reliable transportation
Great communicator and multitasker, detail-oriented
Positive attitude, good work ethic, integrity and empathetic toward people that are in pain
H.S. graduate or GED certificate
Up-to-date DL and a dependable vehicle
Excellent at handling details, communicating and multitasking
Great demeanor, strong integrity and compassion
$23k-31k yearly est. 6d ago
Learn more about patient service representative jobs
How much does a patient service representative earn in Mount Pleasant, SC?
The average patient service representative in Mount Pleasant, SC earns between $24,000 and $35,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.
Average patient service representative salary in Mount Pleasant, SC
$29,000
What are the biggest employers of Patient Service Representatives in Mount Pleasant, SC?
The biggest employers of Patient Service Representatives in Mount Pleasant, SC are: