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Patient service representative jobs in New York

- 2,973 jobs
  • Patient Financial Rep - Per Diem

    Mohawk Valley Health System 4.6company rating

    Patient service representative job in Utica, NY

    The Patient Financial Representative is responsible for the accurate and timely verification of insurance and benefit information for patients receiving inpatient medical, inpatient psychiatric, observation, ambulatory surgery and/or outpatient procedure related services. Plays a key role in the organization's financial health by obtaining or ensuring that insurance authorizations or pre-authorizations are on file and accurate prior to the service being rendered. This position must also ensure patient demographic and insurance information is correct, resulting in accurate claims for reimbursement. Position provides excellent customer service during all interactions. Core Job Responsibilities For designated services, this position is responsible for ensuring that each patient account has accurate insurance information entered in the correct billing order and that each insurance listed has been verified as eligible for the designated date of service range. For each insurance, benefit information is obtained and documented. Verification and benefit information can be obtained via electronic or verbal method but must be completed prior to services being rendered. Position must have or develop excellent working rapport with surgeons' office staff, as well as hospital nursing staff. For pre-scheduled services, this position is responsible for verifying that authorization is on file with each of the appropriate insurance companies and that authorization is accurate based upon location, CPT code, service type, surgeon, date range and any or all other necessary elements to secure payment for services rendered. For emergent or urgent services, this position is responsible for accurately and timely requesting that each verified insurance company has been notified of patient services being rendered and also request authorization for requested services. Position must have or develop excellent working rapport with insurance company representatives, surgeons' office staff, as well as hospital nursing staff. Ensures each patient account has accurate insurance information entered in the correct billing order and that each insurance company listed has been verified as eligible for the designated date of service range. Secures and documents any and all authorization requirements in appropriate computer systems with relevant information to capture authorization timely. Enters pertinent information in all necessary systems. Retains any written documents received. Performs related duties as assigned. Education/Experience Requirements REQUIRED: High school diploma or equivalent. Minimum 3 years of pre-authorization and/or insurance verification experience. Demonstrated computer proficiency and ability to learn new applications rapidly. Strong documentation skills. Strong follow up skills, accuracy and attention to detail. Excellent customer service and interpersonal skills. Ability to work under restrictive time. PREFERRED: Associate's degree in healthcare related field. 4 years or more of hospital, medical office, coding or billing experience; or 6 years of experience in other healthcare related field. Proficient with EMR, QES, MIDAS, SIS and related computer programs. Licensure/Certification Requirements PREFERRED: Medical terminology certification. Disclaimer Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Job Details Req Id 95876 Department PATIENT ACCESS SVCS Shift Days Shift Hours Worked 8.00 FTE 0.19 Work Schedule HRLY NON-UNION Employee Status A7 - Occasional Union Non-Union Pay Range $19 - $25/Hourly #Evergreen
    $19-25 hourly 4d ago
  • Coordinator of Care (Community Health Nurse) - $15,000 Sign-On Bonus or Student Loan Assistance!

    MJHS 4.8company rating

    Patient service representative job in Queensbury, NY

    $15,000 Sign-On Bonus or Student Loan Assistance! As an employer, MJHS attracts individuals who see their work as a calling as well as a job. Professionals in every job category have cited that they appreciate being left to make their own decisions, are encouraged to voice their opinions, and are given the necessary breathing room to do their work with minimal supervision. Yet, at the same time, they feel that management and their co-workers are solidly behind them and readily accessible. Patients trust and rely on your judgment. And so do we! Someone with your depth of compassion, clinical insight and strong decision-making capabilities is the ideal person to map out and oversee the process of a patient's recovery from illness, injury or surgery at home. At MJHS, our dedicated staff provides a full range of advanced clinical home care services, including patient assessment, medication management and patient/family education. In this role, you will assume the ongoing, primary responsibility to coordinate, implement and continually evaluate the home care needs of your patients. You will also review patient insurance information, coordinate activities involved in each individual care plan and make sure that pertinent findings are shared with family and professional caregivers. Your excellent communication, documentation and time management capabilities will be essential to your success. And all along the way, you will experience the respect for your opinions and the high level of autonomy you need to do the job right. Excellent clinical assessment skills Strong ability to solve problems independently and interact with an integrated team Current NYS RN license and registration Bachelor's degree in nursing preferred Minimum of one year acute medical-surgical nursing experience CHHA experience preferred
    $21k-39k yearly est. 4d ago
  • Patient Access Representative

    Medasource 4.2company rating

    Patient service representative job in White Plains, NY

    Schedule: Full-time Pay Rate: $25/hr Openings: 3-5 Background Requirements: Must pass BRC + drug screen Systems: Epic preferred We are looking for 3-5 Patient Access Representatives to support front-end hospital operations in White Plains and the Bronx. These individuals will assist patients with registration, scheduling, insurance verification, and general customer service within a hospital setting. The ideal candidate has strong communication skills, experience working in a healthcare environment, and familiarity with Epic. Responsibilities: Greet, register, and assist patients during check-in and check-out. Verify insurance eligibility, demographics, and benefits. Enter and update patient information accurately in Epic. Assist with scheduling appointments, referrals, and procedure orders. Provide exceptional customer service to patients, families, and clinicians. Answer phones, respond to inquiries, and ensure timely patient flow. Follow hospital policies, HIPAA regulations, and departmental workflows. Qualifications: 1-2 years of Patient Access, front desk, medical office, or hospital experience. Experience with Epic strongly preferred. Strong customer service background required. Ability to multitask and remain professional during high-volume periods. Excellent communication and data-entry accuracy. Must be willing to work onsite in White Plains Must pass a background check and drug screen.
    $25 hourly 4d ago
  • Patient Registration Representative

    Pride Health 4.3company rating

    Patient service representative job in New York, NY

    Please find below the : Job Title : Patient Registrar Duration : 6+ months (Possibility for extension) Pay Rate : $23/Hr. Schedule Notes: 9:00 am - 5:00 pm Job Description: M-F 9a-5p. 24 wk assignment covering FTE LOA. HS diploma/GED (R). Some college (P). Proficiency in EHR (strongly P). 3 yrs clerical exp (R) [3-5 yrs preferred of cardiology exp in medical or secretarial setting]. Data entry skills of 4500 keystrokes (R).Knowledge of health insurance benefits/requirements, Coding: ICD 9, CPT-4 (P). Customer service, telephone, keyboard, computer, effective communication skills (R). Customer service exp (P). Benefits: Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, , legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
    $23 hourly 3d ago
  • Primavera P6 Scheduler

    Kelly Professional & Industrial

    Patient service representative job in Schenectady, NY

    At Kelly , we're passionate about helping you find a job that works for you. How about this one? We're seeking a Primavera P6 Scheduler to work at GE Vernova in Schenectady, NY. With us, it's all about finding the job that's just right. Salary/Pay Rate/Compensation: $40-$45/hour (depending on experience) Shift: Monday-Friday, 8am-5pm Location: Onsite, Schenectady, NY Benefits: Med/Den/Vis, 401(K), PTO, Paid Time Off Why you should apply to be Primavera P6 Scheduler: • Join a leading company in the renewable energy sector, contributing to impactful wind energy projects across North America. • Enjoy a structured Monday to Friday schedule from 8 am to 5 pm EST, promoting work-life balance. • Be part of a collaborative team environment, working closely with project managers, engineers, and procurement teams. • Benefit from opportunities for professional growth and continuous improvement in your project management skills. What's a typical day as Primavera P6 Scheduler? You'll be: •Schedule Management: Develop, maintain, and update project schedules using Primavera P6. Ensure schedules reflect the latest scope, progress, and resource allocation for multiple wind projects. Identify and analyze critical path activities to mitigate risks and avoid schedule delays. Maintain logic integrity and consistency across all project schedules. •Progress Tracking & Reporting: Track project progress, resource utilization, and schedule deviations. Provide weekly and monthly schedule updates and variance reports. Prepare schedule performance metrics (SPI, float analysis, earned value tracking, etc.). Generate dashboards and reports for senior management and project teams. •Risk Analysis & Mitigation: Track project progress, resource utilization, and schedule deviations. Provide weekly and monthly schedule updates and variance reports. Prepare schedule performance metrics (SPI, float analysis, earned value tracking, etc.). Generate dashboards and reports for senior management and project teams. •Stakeholder Coordination: Work closely with project managers, site teams, and subcontractors to gather schedule updates. Facilitate weekly/monthly schedule review meetings with project stakeholders. Coordinate with procurement and logistics teams to ensure delivery schedules align with project needs. •Primavera P6 Optimization & Best Practices: Maintain and improve scheduling templates, coding structures, and reporting standards. Implement best practices for work breakdown structure (WBS), activity coding, and resource leveling. Ensure scheduling procedures comply with company and industry standards. •Deliverables: Baseline schedules for each wind project. Weekly/monthly schedule updates with progress tracking. Critical path analysis and risk assessment reports. Look-ahead schedules (2-week, 4-week, and 90-day schedules). Performance reports (earned value, schedule variance, and recovery plans). Change impact assessments for scope changes and schedule revisions. This job might be an outstanding fit if you: • Hold a Bachelor's Degree in Project Management, Logistics, Supply Chain, or Business Management, or have 2 years of relevant experience in project scheduling and planning (required). • Have proven experience with Primavera P6, including scheduling, resource allocation, and cost management. • Possess advanced proficiency in all MS Office programs and are fluent in both spoken and written English. Capability to learn new software quickly and integrate knowledge into solutions •Demonstrated customer service skills with the ability to handle high pressure, time sensitive issues •Exceptional planning, organizing and follow-up skills •Experience managing multiple deadlines and daily tasks effectively to meet deliverables •Experience working in a fast paced, high-pressure environment •Strong critical thinking and problem-solving skills, both proactive and reactive •A self-starter with the passion for improvement and desire to learn What happens next Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more
    $40-45 hourly 15h ago
  • Customer Service Representative

    Network Adjusters, Inc. 4.1company rating

    Patient service representative job in Farmingdale, NY

    Network Adjusters is seeking a friendly, organized, and proactive individual to join our customer service team in our New York office in Farmingdale. The ideal candidate has excellent communication and customer service skills. He/she has an excellent understanding of administrative and clerical procedures/systems and the ability to multitask in a paperless environment. Your primary role will be to enter claims, address inquiries, resolve issues, and ensure customer satisfaction through effective communication and problem-solving skills. COMPANY DESCRIPTION: Network Adjusters, Inc. has been serving the insurance industry for almost seven decades and provides third-party claims administration and independent adjusting services to its clients. We offer flexible, cost-effective products tailored to the specific needs of our clients. Our services focus on achieving early claims resolution while maximizing savings on expenses and loss pay out. The company is located in Farmingdale, NY. RESPONIBILITIES: Communicate with clients, insureds, claimants and providers via phone and email Provide knowledgeable answers to questions about claims status and processes Work with internal departments to meet clients needs Data entry in various platforms, including claims intake, claims processing, preparing files for audits Provide claims and administrative support to Adjusters including but not limited to letters, forms, closings, filing of ISO, CIB and NICB Perform DMV, Locate, Asset and Police Report searches Faxing and copying, as needed QUALIFICATIONS: At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Working knowledge of Microsoft Office Suite and other office equipment Associate's degree or equivalent experience preferred Ability to learn new systems and adapt Clerical skills including data entry, record keeping, and confidentiality Highly organized, detail-oriented, able to multitask effectively, and work independently Experience working in an insurance or related business would be beneficial but is not required. PHYSICAL REQUIREMENTS/ADA: This position requires the ability to work in an office environment, including using a computer, attending meetings, working as part of a team, and the ability to communicate with team members and others. Regular attendance also is a requirement of the position as this role requires in-office presence. (This role is located in Farmingdale, NY) BENEFITS: • Training/Development and Growth opportunities • 401(k) with company match • Comprehensive health plans • Strong work/family and employee assistance programs • Flexible work hours • Comprehensive health plans including dental and vision coverage • Flexible spending account • Health insurance • Life insurance • Paid time off / company holidays • Referral program Starting pay for this position: $25.00 per hour
    $25 hourly 1d ago
  • Customer Service Representative

    Prime Storage

    Patient service representative job in Saratoga Springs, NY

    Prime Group Holdings, LLC is a vertically-integrated private equity real estate firm focused on self-storage and other alternative real estate asset classes. With $6.6 billion in assets under management, Prime Group is one of the largest private owners and operators of self-storage properties in the world, owning and operating over 310 self-storage assets in 28 states, two Canadian provinces and the U.S. Virgin Islands containing over 23 million rentable square feet. The firm manages three flagship funds on behalf of a global investor base, including the largest self-storage dedicated fund ever raised, Prime Storage Fund III. Headquartered in Saratoga Springs, NY, Prime Group has more than 700 employees. The firm has a regional office in Jupiter, FL and investment originations offices in Denver, CO, Hackensack, NJ, Yorktown, VA and Calgary, Alberta. Prime Group's 21-person senior leadership team is supported by teams including sourcing and acquisitions, asset and portfolio management, compliance/legal, property management, information technology, transactions/financing, marketing, accounting and training, among others. Prime Group's success is built on a culture of respect, teamwork, business ethics, accountability and persistence. The company deeply values the strong relationships it has built with its customers, employees, investors and stakeholders. Pitchbook, a leading resource for comprehensive data, research and insights spanning the global capital markets, named Prime Group as one of the top 10 real estate value-add fund managers in Pitchbook's 2023 Global Manager Performance Score League Tables. About the Role At the Prime Customer Service Center, we believe in taking pride in our work, leading with empathy, guiding customers confidently, and always seeking the best solutions for their needs. In this dynamic role with exciting growth potential, you'll handle inbound calls related to our storage facilities and campgrounds-whether you're providing service-focused support to existing customers or engaging in sales-focused conversations with potential guests. We'll give you the tools, training, and support to become a true expert in storage, so you can proactively identify customer needs, stay current on evolving services, and guide guests through a variety of processes. You don't need to know everything upfront-we'll teach you, and you'll become part of an industry-leading service experience. Prime Offers Medical, Dental, Vision insurance Flexible schedule On-the-job training Pad time off Referral program 401(k) matching Monthly performance-based, incentive programs Key Responsibilities Confidently highlight the value of our services to new customers as a key part of delivering an outstanding hospitality experience. Communicate clearly and professionally to ensure every guest feels valued and understood Embody company values by providing friendly, efficient support and contributing to a positive team culture Collaborate with team members and share insights to continuously improve our service offerings Respond promptly to every inbound call, treating each customer with equal importance and urgency Listen actively to understand customer needs, taking ownership to resolve concerns effectively and ensure a positive experience Offer knowledgeable assistance regarding services, policies, and procedures Troubleshoot and resolve customer issues, escalating complex cases as needed Maintain accurate records of customer interactions and follow-up actions Qualifications A genuine passion for hospitality and customer care Strong attention to detail with the ability to meet expectations and deadlines Ability to manage multiple tasks effectively Experience in inbound phone sales is a plus when assisting our new customer calls and for highlighting value to our existing guests. Capability to handle sensitive and confidential information with discretion Proficiency in Microsoft Office applications and web-based tools Excellent written and verbal communication skills Comfort working both independently and as part of a team Strong problem-solving skills for handling challenging customer situations and gathering feedback for continuous improvement A desire to grow within the company, taking pride in serving our guests Bilingual Preferred We're especially seeking individuals able to work from 1:30 pm - 10:00 pm, with opportunities to move into other shift patterns over time based on seniority and performance. Along with a competitive base salary, we offer a monthly performance-based incentive program that rewards you for delivering exceptional customer experiences. Pay Range: $20.00 per hour + Commission Equal Opportunity Employer Statement Prime Group Holdings is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
    $20 hourly 1d ago
  • *Evening Shift* Internal Medicine Medical Receptionist

    Premium Health Center

    Patient service representative job in New York, NY

    Medical Receptionist-Adult Primary Care Hours: Full Time Sunday: 11:00 AM-7:00 PM Monday, Tuesday: 1:00 PM-9:00 PM Wednesday:11:00 AM-7:00 PM Thursday: 1:00 PM-Closing (~9:00 PM) Premium Health is looking for outstanding candidates for the Medical Receptionist position at our Internal Medicine practice. Premium Health, located in the heart of Brooklyn, is committed to providing compassionate, culturally sensitive, comprehensive health care, and behavioral health services to everyone in the community in need, regardless of ability to pay. Through our services, we aim to achieve community wellness for the individuals and families we serve. Premium Health prioritizes a collaborative care approach and utilizes evidence-based treatment, thus achieving improved patient care and superior outcomes. Conveniently located midway between Flatbush and Boro Park, our Foster Avenue location is home to our adult internal medicine, adult behavioral health, and podiatry departments. Our team goes the extra mile to make every patient visit a positive one. In addition to providing top notch medical care, every visit is an opportunity to build relationships and every patient is treated like family. Our goal is to make each patient's care experience to our standards: Compassionate, Agile, Respectful, and Excellent. Ideal candidates will be able to work well under pressure and in fast paced environments. Daily responsibilities include: · Greeting patients upon arrival · Assisting patients with paperwork · Answering phone calls · Scheduling appointments · Verifying medical insurances · Creating referrals · Responding to patient medical questions Time Commitment: Full Time Sunday: 11:00 AM-7:00 PM Monday, Tuesday: 1:00 PM-9:00 PM Wednesday:11:00 AM-7:00 PM Thursday: 1:00 PM-Closing (~9:00 PM) Compensation: · $23 - $24 per hour Benefits: · Public Service Loan Forgiveness (PSLF) · Paid Time Off, Medical, Dental and Vision plans, Retirement plans
    $23-24 hourly 2d ago
  • Medical Receptionist

    TBG | The Bachrach Group

    Patient service representative job in Syosset, NY

    Compensation: Up to $20/hour Schedule: Full-time | Monday-Friday, 8:00 AM - 5:00 PM We are seeking customer service-driven and highly motivated individuals to join our team as Medical Records Coordinators. This position is based in our Syosset, NY office and plays a critical role serving as the primary point of contact for clients and acting as a liaison between internal teams, physicians, and external representatives. Key Responsibilities: Serve as the main contact for clients, handling inquiries, status updates, and general information requests. Use internal systems and databases to input and retrieve client or examinee information. Maintain ongoing communication with the QA department regarding case progress and report status. File and archive open and closed cases accurately. Ensure all client information and specific requirements are up to date in internal systems. Collaborate with internal team members to ensure timely and accurate case completion. Redirect calls to appropriate departments when necessary. Perform various clerical tasks such as typing, filing, emailing, and proofreading. Assist with resolving customer complaints and quality assurance issues. Escalate report issues or concerns to management when needed. Ensure compliance with applicable safety and legal regulations. Perform other duties as assigned. Qualifications: High school diploma or equivalent required. At least one year of clerical experience, or an equivalent combination of education and experience. Experience in a medical office or insurance industry preferred. Proficient with general office equipment (fax, copier, scanner, phone). Familiar with multiple software programs, including Microsoft Word, Outlook, Excel, and Internet browsers. Ability to work in a high-volume, fast-paced contact center environment. Flexibility and adaptability are key to success in this role.
    $20 hourly 2d ago
  • Customer Service Representative

    Robert Half 4.5company rating

    Patient service representative job in New York, NY

    Our client is seeking a Patient Retention Coordinator to add to their growing team! The Patient Revenue Coordinator will be responsible for handling escalated customer issues, resolving discrepancies, answering questions, and working with insurance. The ideal Patient Retention Coordinator will have 2+ years of experience in a Home Healthcare environment. This role is in person - 5 days on site - in Brooklyn, New York.
    $30k-37k yearly est. 2d ago
  • Credentialing Coordinator

    Prokatchers LLC

    Patient service representative job in New York, NY

    Job Title : Credentialing Coordinator Duration : 2 Months Contract (with possible extension) Education : High school Degree required, Bachelor's Degree preferred Shift Details : 9:00 AM-5:00 PM Hybrid (Thursdays Mandatory) First week training on-site General Description: ·Maintain communication with the credentialing contacts at facilities and provider sites to coordinate receipt of information required for credentialing, re-credentialing, and update of provider credentialing information ·Review provider-credentialing file for completion and presentation to the Credentialing Committee ·Perform primary source verification on required elements and in accordance with MetroPlus' policies and procedures ·Respond to inquiries from other MetroPlus departments relative to a provider's credentialing status Education: High school Degree required, Bachelor's Degree preferred
    $44k-71k yearly est. 2d ago
  • Seasonal Customer Service Representative

    Bergdorf Goodman 4.4company rating

    Patient service representative job in New York, NY

    A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 58th Street-the crossroads of fashion-is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Neiman Marcus Group. Your Role This position is responsible for handling the daily use of the Credit Systems, knowledge of Audit Works and cash office, assisting customers and associates about questions on their accounts. What you Bring Customer Focus Functional/Technical Skills Personal Learning Technical Learning Conflict Management Must have great customer service skills, experience in handling money, positive attitude, and must like detailed work. To perform this job successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed above are representative of the knowledge, skills and/or ability required.
    $33k-39k yearly est. 2d ago
  • Practice Coordinator

    Binding Minds Inc. (Certified Disability Owned Business Enterprise

    Patient service representative job in New York, NY

    ABOUT THE ROLE The Practice Coordinator performs a wide range of administrative tasks to support assigned attorneys and other timekeepers and plays an integral role in daily practice support, combining premier assistance with administrative, organizational, project-based, and practice-related responsibilities to provide comprehensive support. The Coordinator leverages detailed knowledge of legal procedures, firm operations, and client needs to ensure seamless and efficient management of attorney schedules, client matters, billing, and practice-related projects. This individual provides a high level of client service and support while producing a high volume of consistently excellent work product. Administrative Coordination Maintains detailed calendars displaying appointments, deadlines, travel schedules, and conference calls. Proactively tracks important dates to ensure timely completion of key tasks. Provides professional relationship management with external and internal clients. Serves as a direct point of contact for telephone calls, emails, and in-person inquiries. Exercises sound judgment when screening communications, facilitating effective follow-up and high-quality client service. Creates and maintains client/matter lists and communication lists. Maintains contacts in Outlook and Salesforce. Manages both paper and electronic files in compliance with the firm's records management policies, ensuring confidentiality and accuracy. Creates and maintains working files and binders as requested. Utilizes firm-provided software to accurately store email messages and maintain and retrieve files. In conjunction with Paralegals, may prepare or coordinate the preparation of Responses to Auditor Requests. Assists with preparation of Opinion Letters. Utilizes firm-designated workflow software to open and close matters. Processes and tracks conflict reports. Prepares engagement letters. Initiates client file transfer requests and assists with client disengagements. May facilitate the secure transfer of case/client data in accordance with firm's data security policy. General Practice Support Creates, edits, proofreads, and finalizes complex and practice specific legal and administrative documents, forms, and correspondence, ensuring accuracy and completeness. Engages in active coordination of practice-related projects such as practice group meetings and initiatives, client or industry research, and event planning. Interprets objectives, designs project timelines, and ensures that deliverables align with the firm's expectations. Supports attorneys' efforts to maintain client relationships. Coordinates pitch materials, tracks leads, updates contact databases, and arranges key client meetings. Assists with social media or targeted outreach. Partners with other administrative departments (Billing, Marketing, IT, Office Services) to assemble critical information, coordinate billing tasks, and maintain client satisfaction. Billing and Financial Administration Upon attorney request, diligently manages attorney time, including inputting timenotes provided by attorney, editing and proofreading, and ensuring compliance with matter codes and billing guidelines. Proactively reminds attorneys of time entry deadlines and collaborates with them to ensure timely submission. Collaborates with attorneys to finalize and submit time daily. Collaborates with Client Account Manager, Pricing Team, and attorneys to respond to client requests for budgets, projections, costs incurred, and related reports. Collaborates with Client Account Specialist or Client Account Manager and assigned timekeepers to manage billing process, including editing prebills, generating reports, and performing final proofing and sending out final invoices. May assist with collection efforts. Coordinates client, matter, and timekeeper inquiries. Prepares expense reimbursements, reconciles travel expenditures, arranges for payment of invoices, and prepares check requests as needed. Travel and Meeting Logistics Books travel (domestic and international) through designated travel providers, considering attorney preferences, cost guidelines, and itinerary efficiencies. Organizes in-person or virtual conferences, meetings, meals, seminars, and client events, including making reservations, sending invitations and tracking attendees, booking conference rooms, catering arrangements, confirming audio/video logistics, and final follow-up. Thoroughly organizes itineraries, prepares comprehensive travel documents, and disseminates meeting agendas or background information in advance. Prepares and disseminates both hard-copy and electronic materials. Team and Leadership Support Works proactively and efficiently to free attorneys from administrative burdens, allowing them to focus on core legal tasks. Anticipates attorneys' needs by outlining upcoming deadlines, preparing relevant background materials, and prioritizing tasks. Communicates professionally and courteously with clients, external counsel, and vendors, upholding a polished firm image. Provides backup support to other attorneys and timekeepers as needed. Volunteers for overflow work assignments when time permits and actively seeks to maximize productivity and promote teamwork. May participate in departmental projects designed to streamline workflow and/or resolve issues. Proactively supports the firm's strategic initiatives and operational improvements. Acts and assists as a proactive mentor for junior department members and new employees. Assists with training on specific firm processes, software, and procedures as requested. ABOUT YOU Bachelor's or Associate's degree in business, finance, or a related field and relevant certifications is highly preferred. Minimum 3+ years' experience supporting attorneys, including partners, in a law firm or professional services environment. Experience managing complex administrative tasks, legal documents, and sophisticated scheduling required and an in depth understanding of law firm practice areas. Experience coordinating cross-functional or interdepartmental projects and ensuring that deadlines are met. Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, and Outlook), Adobe Acrobat Pro, DocuSign, electronic filing platforms, document management systems, CRM platforms, expense reimbursement, time, attendance and billing tracking software (e.g., Aderant or 3E) is essential. A strong ability to learn and adapt to new software applications and technological tools. Comfort with ongoing changes in technology and willingness to embrace new systems and processes as they are introduced. Excellent communication skills and the ability to build effective internal and external client relationships. Excellent grammar, attention to detail, and ability to manage multiple deadlines in a fast-paced practice group. Must exhibit discretion, diplomacy, and professionalism in verbal and written communications. Ability to interact effectively with all levels of management and staff and a variety of external entities, including clients and prospective clients of the firm. Ability to work under pressure and complete job assignments in an accurate and timely manner. Strong organizational skills and the ability to apply strong attention to detail to all levels of work. Ability to multitask, prioritize work, and meet deadlines. Uses sound decision making and judgment. Skilled in prioritizing high-volume workloads, solving problems proactively, and maintaining confidentiality. Demonstrated ability to maintain positive internal and external client relationships and anticipate needs. Eagerness to refine processes and adopt best practices for tasks like billing, filings, or scheduling. Exhibits a proactive approach to learning, including seeking out training opportunities and resources to enhance technological skills.
    $43k-73k yearly est. 4d ago
  • Customer Service Representative

    Elevait Solutions

    Patient service representative job in Corning, NY

    max pay-$17.87 Hybrid, Corning NY Details Non-Exempt, Hybrid work model • Working Hours: Monday-Friday, 7:30 AM-4:30 PM or 8:00 AM-5:00 PM This is currently a hybrid role with 3 days in the office and 2 days working remotely. Previous experience in a call center, customer service, or administrative support role. Education: Required: 2-year degree (preferably in business-related fields).
    $17.9 hourly 2d ago
  • Front Desk Coordinator

    Real Essentials

    Patient service representative job in New York, NY

    About Us RE Brands is a fast-growing fashion company that owns and operates Real Essentials, one of the top-selling apparel brands on Amazon. We're a dynamic, innovative team redefining value-driven fashion through design, speed-to-market, and technology. With licenses like Juicy Couture Sport, Nautica, and Hunter, and a rapidly expanding retail and wholesale presence, we're scaling across e-commerce and brick-and-mortar channels. Job Description We're looking for a personable, detail-oriented Front Desk Coordinator to be the face of our NYC office. This is an entry-level position ideal for someone with strong interpersonal skills, a proactive mindset, and an interest in supporting day-to-day office operations. Responsibilities Manage and maintain front desk operations Greet all visitors with warmth and professionalism Schedule guests and vendor visits with the building Coordinate office needs such as ordering supplies, stocking the kitchen, and maintaining cleanliness Manage sample ordering, returns, and organization Liaise with building management on administrative and operational requests Assist with office-wide communication and internal team support as needed Requirements Some prior administrative, office, or customer service experience preferred Excellent communication and organizational skills Ability to multitask and stay proactive in a fast-paced environment Friendly, professional demeanor and team-first attitude
    $32k-41k yearly est. 2d ago
  • Online Customer Service Representative

    London Jewelers 3.5company rating

    Patient service representative job in Glen Head, NY

    London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manage customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction. Responsibilities: Respond to customer inquiries via phone, email, and chat Track customer inquiries through multiple websites and through entire lifecycle of customer's request Add products and update content on London Jewelers website Maintain Brand pages on London Jewelers website updating banners, products and information Daily price and inventory updates on our website Resolve customer complaints in a professional manner Process orders, returns, and exchanges Track monthly store traffic report Daily cash report Routine testing of functionality of website, content images displayed correctly, links live, and add to cart active Provide product and service information and guidance Maintain appointment requests for store locations Document and update customer records based on interactions Follow up and track with customers and the store to ensure their issues are resolved Stay updated on product knowledge and company policies Follow daily task check list Maintain a positive and empathetic attitude toward customers Qualifications/Experience: Proven experience as a customer service representative or similar role Excellent communication and interpersonal skills Ability to handle stressful situations and diffuse upset customers Proficient in using ERP software and CRM tools Strong problem-solving skills Ability to multitask and manage time effectively Attention to detail and accuracy High school diploma or equivalent; a degree or equivalent Flexibility to work in shifts if required Good typing skills and computer literacy Preferred Qualifications: Degree in a relevant field Job Type: Full-time In office Salary: $25 an hour Benefits: Health insurance Dental insurance Vision insurance Paid time off 401(k) with employer matching Employee assistance program Employee discount Flexible spending account Health savings account Life insurance We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.
    $25 hourly 4d ago
  • Front Office Receptionist

    Terrace On The Park, Banquet Event Venue

    Patient service representative job in New York, NY

    Front Office Receptionist. Multi tasker. Professional appearance. Courteous. Well spoken. Bilingual in English and Spanish. Hospitality experience is a plus. Full time and part time positions available.
    $32k-41k yearly est. 4d ago
  • Customer Service Representative

    Jamaica Bearings Group (JBG

    Patient service representative job in Nassau, NY

    Title: Customer Service Representative Department: Government About Us For more than 100 years, Jamaica Bearings Group (JBG) has built a reputation as a trusted partner in the aerospace, defense, industrial, and rail markets. As a family-owned business, we pride ourselves on combining tradition with innovation, delivering high-quality solutions while building long-standing relationships with our customers, suppliers, and employees. Position Summary Join our dynamic team in a full-time, in-office role where your expertise will make a real impact! As a key customer-facing professional, you will prepare and submit quotations to government and third-party clients, guiding negotiations with confidence. You'll collaborate daily with customers, suppliers, and internal team members to ensure pricing is accurate and proposals are compliant-bringing precision, professionalism, and teamwork to every interaction. This role thrives on in-person collaboration, and being in our New Hyde Park office 5 days a week is essential to building strong relationships and driving results. Key Responsibilities Address customers' requirements from phone, fax, mail, or EDI communications Prepare & submit quotations to customers Prepare cost and pricing data, Negotiate price Review and negotiate Contract terms and conditions Review & process customers' orders ensuring accuracy for data entry Expedite critical orders Source stock for critical requirements Review & action customer open orders Interchange parts Obtain certifications or test reports when necessary Initiate customer return process Assist accounting with customer payment issues when required Advise customers of order progress, deliveries, discrepancies, quality Completes all other assignments that may be required by the company Qualifications & Experience Legal resident of USA 2-year college or technical school degree, 4 year preferred (or equivalent experience) Proficient in English, other languages a plus Expert in Microsoft Office applications-Outlook, Excel, One Note, and Word High school math or better Excellent vision, corrected and or uncorrected Preferred AS400 proficient-Bosanova (preferred) Core Competencies Communication-written, oral, phone, computer, internet Computer literate Ability to use normal and standard office equipment-fax, copier, phone Basic understanding of economics and business operations E-Mail etiquette Ability to read and understand multivariable charts and technical drawings Understand product application Analytical and acute problem-solving capabilities Ability to work in a team environment as well as independently Excellent sense of customer service Respect and empathy for other people Ability to listen and reason Ability to focus on tasks and be effective in pressure situations Goal oriented Negotiation Organized and detail oriented What We Offer Comprehensive medical, including a company sponsored option for the employee and dependents, dental, and vision plans Life insurance with the option to buy additional insurance for the employee, spouse, and children 401K retirement plan with a company match and a company funded pension plan Paid time off Paid company holidays Tuition reimbursement Commitment to Diversity, Equity & Inclusion At Jamaica Bearings Group, we are committed to building a diverse, equitable, and inclusive workplace. We welcome applicants from all backgrounds, experiences, and perspectives, and we are dedicated to ensuring that every team member can thrive. If you require accommodation during the application or interview process, please let us know. How to Apply To apply, please submit your resume and a brief cover letter outlining your experience and interest in the role via **************************.
    $31k-40k yearly est. 4d ago
  • Medical Receptionist-Dermatology

    Premium Health Center

    Patient service representative job in New York, NY

    Hours: Full Time 2 Sunday per Month 10:00 AM - 3:00 PM, 1 Sunday per Month 10:00 AM-2:00 PM Monday: 9:00 AM-5:00 PM Tuesday, Wednesday: 11:00 AM- 7:00 PM Thursday: 10:00 AM - 6:00 PM Premium Health is looking for outstanding candidates for the Front Desk Receptionist position. Our team goes the extra mile to make every patient visit a positive one. In addition to providing top notch medical care, every visit is an opportunity to build relationships and every patient is treated like family. Our goal is to make each patient's care experience to our standards: Compassionate, Agile, Respectful, and Excellent. Ideal candidates will be able to work well under pressure and in fast paced environments. Daily responsibilities include: Greeting patients upon arrival Assisting patients with paperwork Answering phone calls Scheduling appointments Verifying medical insurances Creating referrals Responding to patient medical questions Time Commitment: 2 Sunday per Month 10:00 AM - 3:00 PM, 1 Sunday per Month 10:00 AM-2:00 PM Monday: 9:00 AM-5:00 PM Tuesday, Wednesday: 11:00 AM- 7:00 PM Thursday: 10:00 AM - 6:00 PM Compensation: Commensurate with Experience, $21-$24 per hour Benefits: Public Service Loan Forgiveness (PSLF) Paid Time Off, Medical, Dental and Vision plans, Retirement plans
    $21-24 hourly 2d ago
  • Patient Registration Representative

    Pride Health 4.3company rating

    Patient service representative job in Cortlandt, NY

    Job Role: Patient Registrar Shift: Day Pay Rate: $20/hr - $23/hr Duration: 3+ Months Required & Preferred: 1 yr clerical exp (required). Data entry skills of 4500 keystrokes (required). Knowledge of health insurance benefits/requirements, Coding: ICD 9, CPT-4 (preferred). Skills: Demonstrates a basic understanding of CPT-4 and ICD9-CM coding, medical Insurance, referrals, make appts, confirm appts, prior authorization for imaging and medication, insurance verifications Duties: Schedule patient appointments, follow-ups. Verify insurance coverage and benefits before appointments. Register new and returning patients, collecting accurate personal, medical, and insurance information. “Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors”
    $20 hourly 4d ago

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Top 10 Patient Service Representative companies in NY

  1. Cayuga Medical Center

  2. Zoll Lifevest

  3. Summit Health

  4. RadNet

  5. Dental Care Alliance

  6. Urban Health Plan

  7. UnitedHealth Group

  8. Cornerstone Family Healthcare

  9. Oak Orchard Health Center

  10. Open Door Family Medical Center

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