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Patient service representative jobs in New York - 3,011 jobs

  • Insurance Specialist

    Arbor Realty Trust 3.9company rating

    Patient service representative job in Tonawanda, NY

    The Insurance Specialist I, Policy Review is responsible for ensuring all required insurance coverage(s) are in place at appropriate limits to demonstrate compliance with investor requirements. This position focuses on the efficient review of commercial insurance policies, effectively communicating exceptions to agents and borrowers, and working collaboratively towards swift resolution of issues. Essential Job Functions (Duties/Responsibilities) This position will have the following duties and responsibilities, including but not limited to: Serve as a point of contact for insurance related questions from clients, insurance agencies, brokers and internal contacts and proficiently explain insurance coverage requirements. Identify and communicate insurance related issues and trends and develop working knowledge of all investor insurance guidelines and recommendations. Review Loan Agreements, Appraisals, Engineering, Seismic, and Environmental reports to determine loan-specific information relative to insurance requirements. Perform annual review of insurance coverages by reviewing policies including all schedules and endorsements, invoices, and/or declaration pages and certificates to determine compliance. Ensure timely follow up occurs on all assigned accounts to ensure expedient resolution of all identified exceptions. Drafting and filing insurance waivers with supporting documentation on non-compliant insurance issues. Communicate with all applicable parties regarding any lender placed insurance issues and process application for lender placement of insurance where necessary. Responsible for updating and maintaining all insurance information and documentation within Arbor servicing systems. Assist with insurance related reporting to investors and auditors. Assist Portfolio Management team at Arbor with the handling of claims issues as needed (including requesting loss runs and obtaining loss adjustor information. Meets weekly productivity goals and standards as outlined by their direct supervisor. Maintains a minimum internal accuracy score of 95% on all assigned reviews. Assist in reviewing and assigning documentation received through the mail to ensure all internal tasks are documented and updates are correctly delivered to the correct internal party. Process and review insurance endorsements and notices of cancellation and non-renewal. Process and review insurance for loans involved in securitization. Communicate with borrowers, agents, and portfolio management in a clear, consistent manner on insurance related issues. Qualifications Education: High school diploma or equivalent; Associates' or Bachelor's degree in Business, Finance, or a related discipline or equivalent work experience preferred Experience: 3+ years' experience in Commercial Lines Insurance preferred Knowledge/Skills/Abilities: Ability to work as a part of a team, while providing a strong individual contribution Excellent attention to detail, judgment, flexibility, accountability and dependability Clear knowledge of Commercial Insurance Coverage -Property, (including Flood, Wind, Earthquake and Terrorism), General Liability (including Workers Comp and Auto), Professional Liability and Umbrella/Excess Liability Insurance Demonstrated ability to read commercial insurance policies and determine the coverage provided therein Excellent communication skills, written and oral, through all levels of the organization Strong time management and organizational skills for prioritizing multiple assignments Ability to work in a fast-paced environment with strict deadlines Intermediate Microsoft Office skills Travel: None Arbor Realty Trust, Inc. offers a competitive base salary and discretionary bonus. The starting base salary range for this position is $60,000 to $65,000. The specific compensation that will be offered is based on an understanding of the hired candidates' qualifications at the time of hire. Employees are eligible for a discretionary bonus based on employee work performance reviewed during the course of the year. The total compensation package for this position will also include other elements, a full range of medical, and/or other benefits including 401(k) eligibility and paid time off benefits. We are proud to be an equal opportunity employer and are committed to maintaining a diverse workforce and an inclusive work environment for our associates, customers and business partners. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, ethnicity, pregnancy or any other legally protected status. We are committed to working with and providing reasonable accommodations to individuals with disabilities.
    $60k-65k yearly 1d ago
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  • Customer Service Representative

    Axius Technologies Inc. 4.1company rating

    Patient service representative job in East Syracuse, NY

    Key Responsibilities Handle inbound calls from Eye Care Professionals (ECPs) regarding: Lens orders Order status and tracking Remakes General customer service inquiries Make outbound follow-up calls to ECPs on pending jobs Maintain an average of 8 calls per hour Deliver high-quality, professional customer support across multiple channels Resolve issues using available tools, resources, and sound business judgment Escalate unresolved issues appropriately Maintain productivity, quality, and customer satisfaction standards Work collaboratively in a team-oriented environment Communicate clearly, professionally, and courteously at all times General Function The Customer Service Representative provides high-quality multi-channel support (phone, chat, email, social media, and mail) to resolve customer issues efficiently. The role supports business objectives by protecting and increasing revenue while enhancing the overall customer experience. Ideal Candidate Profile Optical experience preferred (opticians, optical front desk, or similar roles) ABO Certification preferred Opportunity to pursue ABO certification post-hire for a pay increase Lab experience is a plus Strong customer service mindset with problem-solving abilities Training Combination of online optical courses and in-person 1:1 training with a team lead Training duration: 2-3 weeks before handling independent calls Basic Qualifications High School Diploma or equivalent preferred but not required Strong written and verbal communication skills in English Ability to perform basic math Customer-focused attitude Intermediate PC skills Proficient with Windows OS, Microsoft Office, internet, and web browsers Commitment to first-call resolution Ability to work effectively in a team environment
    $30k-38k yearly est. 4d ago

  • Medical Billing - Ortho Team - Albany

    St. Peters Health Partners 4.4company rating

    Patient service representative job in Albany, NY

    *Employment Type:* Full time *Shift:* Day Shift *Description:* *Revenue Cycle Analyst / Medical Billing - Orthopedics Team - Albany, NY - FT * If you are looking for a Revenue/Billing position in Albany, Full time, this could be your opportunity. Here at St. Peter's Health Partner's, we care for more people in more places. This position is located at 425 New Scotland Avenue, Albany, NY. Searching for a motivated medical biller for our orthopedics team. Coding a plus but not needed. Insurance knowledge a must. Position reports to office 4 out of 5 days a week and 1 allowed work remote 1 day a week. *Position Highlights:* * Quality of Life: Where career opportunities and quality of life converge * Advancement: Strong orientation program, generous tuition allowance and career development * Office Hours: Monday - Friday No nights no weekends *What you will do:* The Revenue Cycle Analyst is responsible for performing a variety of clerical duties related to the efficient and service-oriented operation of a medical practice. Medical billing/insurance background a must. Coding not required but a plus. *Responsibilities:* * Responsible to monitor and resolve Claims Work queues, Specifically Front End, Referrals & Authorizations, and Clinical Workflow. * Responsible for monitoring the Trinity Health Front End Metrics and working with Practice Management to identify educational opportunities as necessary. * Responsible for review of denial/ rejections and write off dashboards for trends and provide necessary education to Providers/ front end users. * Ensure all necessary referral documentation is obtained and documented to secure appropriate revenue. * Responsible for running monthly reports to identify any outbound referrals and communicate back to Manager for any improvement opportunities * Ensures all billable services are processed within the EMR in a timely manner. * Ensures all billed services are submitted to insurances as "Clean Claims" * Works within the working queue to review all charges and submit to claims scrubber * Work all claims scrubber edits in a timely basis * Identify any problematic charges for further review to correct coding/billing issues * Adhere to productivity/quality guidelines * Communicate effectively and professionally with other departments within the organization * Work with Revenue Cycle Manager to identify needed feedback to practice locations. * Process inpatient charges submitted by providers via interface tool or manual sheets * Manually enter charges as assigned and complete charge reconciliation daily. * Report any outstanding claims to contact to ensure all claims are billed timely * Review each claim for appropriate information. * Identify and review high dollar outstanding balances and ensure Financial Assistance options are offered to patients and/ or secured by Front End users. * Provide necessary feedback from operational departments to Revenue Integrity team as appropriate * Act as a Superuser for the site and act as a resource, to ensure patient questions are answered. * Maintain patient confidentiality and adhere to HIPAA regulations as appropriate. * Daily TOS reconciliation with front end *What you will need:* * High school diploma or equivalency required; Associates degree preferred. * Effective written and verbal communication skills * 3+ years' experience in a physician practice or billing office * Orthopedics Billing experience required * Demonstrated attention to detail, organization & effective time management * Ability to work independently with little supervision * Knowledge of CPC * Knowledge of CPT, CPTII, and ICD10 * Knowledge of insurance carriers * Solid judgment to escalate issues appropriately * Advanced knowledge of Microsoft Office, related computer programs & general office machines * Ability to lift 20 lbs. *Pay Range*: $18.50- $24.66 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location. *Our Commitment * Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
    $18.5-24.7 hourly 20h ago

  • Inpatient Hospital Biller

    Tandym Group

    Patient service representative job in New York

    A health services network in Westchester County is actively seeking a new Inpatient Hospital Biller for a great opportunity. About the Opportunity: Schedule: Monday to Friday Hours: 8am to 4pm Responsibilities: Analyze reimbursement and ensure adherence to payer contracts Audit and reconcile plan payments, identify variances, and escalate issues Prepare reports on contractual discrepancies and assist with payer negotiations Maintain contract software, fee schedules, and provider escalation files Conduct revenue cycle analysis, trending, and month-end reporting Collaborate with managed care and revenue cycle teams to resolve discrepancies Perform other duties, as needed Qualifications: 2+ years of experience in Hospital Patient Accounting (Patient Financial Services, Patient Accounts) Bachelor's Degree in Business and/or Health Administration Strong understanding of Account Review, Denials, Variances, and Payer Contracts Advanced skills in Excel (Pivot Tables, Formulas, Filters, etc.) Strong communication and problem-solving skills Ability to work independently with minimal training
    $36k-46k yearly est. 1d ago

  • Customer Service Representative

    Talentburst, An Inc. 5000 Company 4.0company rating

    Patient service representative job in Corning, NY

    Customer Service Coordinator I Corning, NY, Hybrid 11+ Months Contract This is currently a hybrid role with 3 days in the office and 2 days working remotely. Pay Rate - $19.15/hr Details Working Hours: Monday-Friday, 7:30 AM-4:30 PM or 8:00 AM-5:00 PM Job Summary The Internal Customer Service Coordinator will be the primary point of contact for internal customers and department representatives, focusing on providing professional and efficient assistance. The role involves acting as a liaison between various departments, managing conference room scheduling, processing work orders, and supporting internal events. Key Responsibilities Customer Support: Provide exceptional service to internal customers via phone/email/Teams Liaison Role: Facilitate communication between internal customers and other departments to ensure efficient resolution of inquiries. Conference Room Scheduling: Manage reservations and setup requests using specialized scheduling software. Work Order Management: Process and enter work orders in designated software, collaborating with service partners for timely completion. Event Coordination: Assist department groups in planning and executing customer events. Recordkeeping: Maintain accurate records of requests, orders, and communications. Customer Service Excellence: Deliver high-quality service while adhering to company policies and standards. Qualifications: Education: Required: 2-year degree (preferably in business-related fields). Skills: Strong written and verbal communication skills for building positive relationships across all organizational levels. Exceptional organizational and multitasking abilities, with attention to detail. Technical proficiency with scheduling and work order software, or aptitude for learning new systems quickly. Experience: Preferred: Previous experience in a call center, customer service, or administrative support role. Adaptability: Ability to thrive in a fast-paced environment and respond effectively to changing priorities.
    $19.2 hourly 21h ago

  • Scheduler

    New York State Senate 4.1company rating

    Patient service representative job in Albany, NY

    New York State Senate | District 6 Entry-Level | Full-Time | Nassau County New York State Senate District 6 is seeking an experienced scheduler who can expertly manage high volumes of meeting requests. Candidates should be self-starters who are able to work independently, manage multiple priorities, and escalate issues as needed. Candidates should possess the following skills: Excellent organizational abilities. Experience at managing high volumes of meeting requests over email and phone. Proficient at using Microsoft Office Suite, including Outlook, Word, and Excel. Experience with scheduling meetings, resolving scheduling conflicts, and providing principals with materials needed for meetings (e.g., literature, travel directions, contact information). Comfortable with working in a fast-paced environment. Willing and able to work non-traditional hours, as needed (e.g., early mornings and evenings). Willing to assist with office management and constituent tasks, as needed. (E.g., staffing the Senator during events, creating certificates, planning events). *This is a full time role offering a salary in the range of $50,000-$55,000.
    $50k-55k yearly 2d ago

  • Patient Service Specialist- Office Support Services- Full Time

    Guthrie 3.3company rating

    Patient service representative job in Big Flats, NY

    The Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Group's Service Excellence Standards. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills. Education, License & Cert: High School diploma/GED required. Graduation from a Medical Office Assistant school preferred. Experience: Demonstrated customer service commitment in a fast‐paced environment with a minimum of 1 year experience in a customer service related field preferred. Medical office experience and knowledge of medical terminology preferred. Must be comfortable with computers and learning new applications. Essential Functions: 1. Responsible for greeting every patient in a courteous, professional, and timely manner every Time. 2. Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrie's Telephone Standards. Screens telephone calls, takes messages and provides information. 3. Responsible for scheduling and maintaining all patient appointments electronically. Verifies patient information at time of scheduling and assigns B# / MRN to new patients. Responsible for editing appointment schedule at the direction of practice management. 4. Registers patient. Reviews, verifies and corrects patient demographic and insurance information along with scanning current insurance cards into the patient's confidential medical record. 5. Verify eligibility for major insurance carriers including but not limited to New York and Pennsylvania Medical Assistance to ensure accurate billing. Complete various types of insurance forms, pre‐certifications and referrals. 6. Possess the ability to inform, quote, and collect copayments, insurance deductibles, deposits, or unpaid balances at the time of registration as per Guthrie Medical Group, P.C. ‘s policies and guidelines. 7. Responsible for daily cash‐out and balancing in accordance with the Patient Cash Control Policy. 8. Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays. 9. Adheres to departmental and organizational policies and attends meetings/huddles as required. 10. Requires the ability to prioritize daily tasks simultaneously in a fast‐paced, ever changing work environment within a strong team structure. 11. Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance. 12. Assists with and completes other projects or duties as assigned including participating in all quality initiatives established by the organization. Other Duties: 1. Other duties as assigned. The pay ranges from $17.34-$23.96 per hour
    $17.3-24 hourly 4d ago

  • Senior Medical Receptionist

    Premium Health Center

    Patient service representative job in Monroe, NY

    Sr. Medical Receptionist - Reproductive Endocrinology & Infertility Job Status: Part Time | Sun-Fri: 6:00am-8:00am (with potential for additional hours) Reports to: Practice Manager / REI Clinical Leadership The Sr. Patient Navigator serves as the face of the Reproductive Endocrinology & Infertility (REI) practice and is often the first point of contact for patients. In this role, the Medical Receptionist / Administrative Assistant plays a critical part in ensuring a smooth, coordinated flow of operations between the REI practice and Premium Health's Brooklyn site, while delivering a compassionate, organized, and professional patient experience. This position requires a high level of attention to detail, discretion, and emotional intelligence, given the sensitive nature of REI care. The Medical Receptionist / Administrative Assistant is skilled at managing multiple responsibilities simultaneously in a fast-paced clinical environment while upholding Premium Health's standards of CARE: Compassion, Agility, Respect, and Excellence. Responsibilities Greet and check in patients in a warm, professional, and empathetic manner Serve as the primary front-desk representative for the REI practice Perform insurance eligibility checks and basic insurance verification Print and prepare patient labels, laboratory orders, and clinical documentation, as well as copy/scan/fax the information into the relevant source Assist patients with completion and organization of required paperwork Liaise and coordinate administrative communication between the Aizer site and Premium Health's Brooklyn site Answer incoming phone calls and place outbound calls to patients regarding appointments, instructions, and follow-up Schedule, confirm, and update patient appointments Collect copays and patient payments at time of service Support light billing tasks and documentation as assigned Scan, file, and maintain accurate patient records in accordance with HIPAA regulation Respond to patient inquiries in a timely and professional manner Support clinical and administrative staff to ensure efficient daily operations Qualifications Minimum education requirement: High-school diploma Minimum 1 year of professional experience in a healthcare, medical office, or customer service-focused role Prior experience in a medical receptionist, administrative assistant, or front-desk role preferred Familiarity with insurance verification, copay collection, and basic billing processes Strong organizational skills and attention to detail Excellent verbal and written communication skills Ability to handle sensitive patient information with discretion and professionalism Experience in women's health or specialty practices (REI preferred) is a plus
    $30k-37k yearly est. 4d ago

  • Medical Office Receptionist

    Gentile Retina

    Patient service representative job in Mineola, NY

    Experienced Medical Receptionist - Front Desk, Mineola, Long Island. For Premier Private Ophthalmology Office in Mineola, Long Island (11501), adjacent to Long Island Railroad, Mineola Station and NYU Winthrop University Hospital with affiliated practice in the NYC, East Village (close to Stuyvesant Town / Union Square/ less than 1 block to L train), Both offices are beautiful, newly renovated with a positive vibe and teaching environment. This is a great opportunity to join a well-established, growing ophthalmology practice. Experience with insurance eligibility, understanding of billing and credentialing a must. Ophthalmology and Eye Care experience preferred. Competitive starting salary and benefits package come with this part-time (possible future full-time) opportunity. If you are interested, please forward your resume to: ************************ and ***************************. Applicant must be friendly, energetic, highly organized, and dependable with excellent customer service, computer and administrative skills. The ability to effectively and professionally communicate with patients, co-workers, managers and physicians is critical. Candidates must be able to maintain a professional image in appearance as well as over the phone. Providing courteous and friendly service to all patients while contributing to building a positive work environment is key! ***Ideal candidate is someone who can work (2-4 days/wk) in both offices (Long Island and NYC). Days and times needed include Mon., Tues., Wed., and Fridays with Fridays a priority. Typical shift would be 8:00/9:00AM to 4:00/6:00PM Job Responsibilities include: • Greet patients, patient registration, telephone coverage and appointment scheduling *Multi-task • Ensure patient information is accurate including billing information • Check patient eligibility and be familiar with in NY insurance carriers including commercial, governmental, Medicare, Medicaid, HMO, etc. • Answer insurance and collection calls from patients, call insurance companies to verify coverage or receipt of claims, call insurance companies to pre-certify procedures • Inform patients of medical office procedures and policies • Maintain and manage patient records • Move patients through appointments as scheduled • Collect co-pays and payments • Obtain external medical reports as required by medical professionals • Complete other clerical duties as assigned • Ensure reception area is well maintained, neat, clean, and well stocked. • Safeguard patient privacy and confidentiality • Experience in the medical field and understanding of terminology is desirable. • Ability to work well in a team environment a must. • Being able to triage priorities, delegate tasks if needed, and handle conflict in a reasonable fashion. • Proficiency with reading, writing, and communicating in English. • Proficiency Problem-solving skills to research and resolve discrepancies. • Knowledge of medical terminology likely to be encountered in medical claim • Special projects when needed. • Great hospitality skills with patients is paramount
    $32k-41k yearly est. 3d ago

  • Senior Medical Biller

    M&D Capital Premier Billing, LLC

    Patient service representative job in New York, NY

    About Us M&D Capital is a leading third-party Medical Billing and Revenue Cycle Management company serving clients across the United States. We operate offices across multiple states, along with a growing international team. We specialize in out-of-network surgical claims, and partner directly with our clients to ensure the maximum reimbursement for their services. Our rapidly growing organization provides employees with generous opportunities for professional growth and advancement. We're looking for talented, dedicated employees who are eager to grow and contribute to our success. If you meet the qualifications below, we encourage you to apply. Job Description We are seeking an experienced and detail-oriented Senior Medical Biller to join our dynamic billing department. The ideal candidate will possess deep knowledge of the full claims lifecycle, surgical billing, and current coding guidelines, including CMS CPT, ICD-10, NDC, and LCD regulations. Strong communication skills and the ability to work cross functionally are essential for success in this role. Primary Responsibilities · Serve as a liaison with clients and front office staff to gather missing information and minimize billing delays. · Ensure clients provide accurate and complete data for timely and compliant claims · submission. · Collaborate with the coding team to resolve claims on hold due to incomplete or · missing information. · Accurately review and process patient encounters in compliance with coding and · billing regulations. · Demonstrate understanding of various surgical specialties and their specific billing · requirements. · Identify gaps or deficiencies in clinical documentation, work with physicians to · clarify and improve records. · Maintain up-to-date knowledge of CMS guidelines, as well as NDC and LCD payer specific regulations. · Participate in internal billing audits and implement process improvements based on · audit findings. · Work proficiently within Electronic Medical Records (EMR) systems. · Perform additional billing-related tasks and responsibilities as assigned. Qualifications · Proficient in CPT and ICD-10 coding. · In-depth knowledge of CMS, LCD, and NDC billing requirements. · Familiar with both CMS-1500 and UB-04 billing formats. · Proven ability to independently identify and resolve billing and coding issues. · Strong attention to detail with excellent analytical and organizational skills. · Experience with commercial insurance payers. · Prior experience with surgical billing required. · Familiarity with Epic EMR system is preferred. · 3-5 years experience in a billing position or related position Benefits M&D Capital offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program. Salary This position offers a salary range of $70,000 to $95,000 annually, commensurate with experience.
    $33k-41k yearly est. 2d ago

  • Customer Service Representative

    The Phoenix Group 4.8company rating

    Patient service representative job in New York, NY

    We are seeking a Workplace Experience team member to provide exceptional service and operational support across multiple areas of the office. This role plays a central part in creating a seamless and welcoming environment for employees and guests alike. Responsibilities span from front desk and meeting space coordination to travel support and urgent communication needs. What You'll Do Create a welcoming and polished experience for employees, clients, and guests. Deliver responsive, high-touch customer service in person, by phone, and through digital channels. Collaborate with teammates to share responsibilities and maintain seamless operations. Partner with other departments to direct inquiries and resolve issues efficiently. Serve as a local resource for workplace requests, ensuring smooth handling of needs ranging from logistics to event coordination. Safeguard sensitive and confidential information with the highest level of discretion. What We're Looking For Strong verbal and written communication skills. A customer-first mindset, with the ability to handle requests thoughtfully and professionally. Initiative and sound judgment to manage situations independently when needed. Your Background High school diploma or equivalent required. 3-5 years of experience in a similar environment (hospitality, reception, call center, facilities, or administrative support). Prior exposure to professional services or corporate environments a plus. The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
    $31k-40k yearly est. 4d ago

  • Front Desk Coordinator

    Real Essentials

    Patient service representative job in New York, NY

    About Us RE Brands is a fast-growing fashion company that owns and operates Real Essentials, one of the top-selling apparel brands on Amazon. We're a dynamic, innovative team redefining value-driven fashion through design, speed-to-market, and technology. With licenses like Juicy Couture Sport, Nautica, and Hunter, and a rapidly expanding retail and wholesale presence, we're scaling across e-commerce and brick-and-mortar channels. Job Description We're looking for a personable, detail-oriented Front Desk Coordinator to be the face of our NYC office. This is an entry-level position ideal for someone with strong interpersonal skills, a proactive mindset, and an interest in supporting day-to-day office operations. Responsibilities Manage and maintain front desk operations Greet all visitors with warmth and professionalism Schedule guests and vendor visits with the building Coordinate office needs such as ordering supplies, stocking the kitchen, and maintaining cleanliness Manage sample ordering, returns, and organization Liaise with building management on administrative and operational requests Assist with office-wide communication and internal team support as needed Requirements Some prior administrative, office, or customer service experience preferred Excellent communication and organizational skills Ability to multitask and stay proactive in a fast-paced environment Friendly, professional demeanor and team-first attitude
    $32k-41k yearly est. 3d ago

  • Customer Service Representative

    Prokatchers LLC

    Patient service representative job in New York, NY

    Job Title : Customer Service Representative Duration : 2+ months contract (Possible extension ) Education : High school degree Shift Details : M-F schedule 9A-5P Job Description: • Assist all line of business (Medicaid/Medicare/MLTC/CHP/EP) in retaining current qualified members by following a strategic daily work schedule that includes am and pm hours, field locations as well as weekends. • Maintaining daily Outreach and Renewal goals set through business needs to increase overall retention Enrollment and retention support. • They are experts on the system and understand the NYSOH processes to quickly route members to the appropriate resolution and support. • The Customer Success Specialist will work as a liaison to ensure proper processes are introduced and implemented such that the experience is enhanced.
    $30k-39k yearly est. 2d ago

  • Customer Service Representative

    Esquire Bank 4.4company rating

    Patient service representative job in Jericho, NY

    Basic Function: The principal responsibility of this position is to create a welcoming environment for all clients while providing client support to our New York Branch. This individual will be the first point of contact for clients and internal partners. Principal Responsibilities: Answer and direct incoming telephone calls, take messages and greet customers in a friendly and courteous manner. Assist customers with deposits, withdrawals, or payments and resolve client concerns. Process transactions per customer requests. Transactions could include cash and check deposits, cash withdrawals or check cashing, issuing bank checks, debit card services, check ordering, online banking assistance, stop payments and wire transfers. Open commercial and consumer accounts and assist customers with routine account related inquiries. Respond to emails from clients in a timely manner and confirm with client that their request has been processed to their satisfaction. Utilize Sales Force to track client interactions. Assist with branch vault opening, closing and balancing procedures. Inform customers about bank products and services. Always maintain a professional appearance and demeanor. Comply with all department Security, company policies, procedures, and regulations. Ensure that all activities are performed in compliance with federal, state and Bank Secrecy Act regulatory requirements. Background and Experience: High school diploma or equivalent required, and 1-3 years Teller/customer service experience. Exceptional verbal, written and interpersonal communication skills, with the ability to apply common sense to carry out instructions and instruct others, train personnel, write reports, and speak clearly to customers and employees. Excellent organizational and time management skills. Ability to work independently with little to no supervision. Cash handling experience preferred. High level of accountability, efficiency, and accuracy. Prior Customer Service experience. Microsoft Office and Excel skills. Salesforce experience preferred. Location: Esquire Bank, Jericho, NY (On-site) Full time - M-F 8:30 am - 5:30 pm Estimated Salary Range: $40,000 - $55,000 / year Compensation may vary based on education, skills, qualifications and/or expertise.
    $40k-55k yearly 5d ago

  • Patient Registration Representative

    Pride Health 4.3company rating

    Patient service representative job in Cortlandt, NY

    Title-Patient Registrar Shift 8 to 4 pm Monday to Friday Pay- $19 /hr to $23/hr 6 months of Contract with possible extensions Duties & Responsibilities / Requirements High School Diploma or GED (required); some college coursework (preferred) Minimum 1 year of clerical experience (required); 5 years preferred EMR experience with the ability to multitask Bilingual Spanish speaking (preferred) Data entry speed of 4,500 keystrokes per hour (required) Knowledge of health insurance benefits and requirements (preferred) Familiarity with ICD-9 and CPT-4 coding (preferred) COVID vaccination copy required Strong customer service, communication, telephone, computer, and keyboard skills (required) Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors. If Interested, you can reach me on my number ************** or email me at *******************************
    $19-23 hourly 21h ago

  • Customer Service Representative

    Russell Tobin 4.1company rating

    Patient service representative job in Port Washington, NY

    Russell Tobin's client is hiring a Customer Service Representative in Port Washington, NY Employment Type: Contract Pay rate: English Speaker - $17.50 French Speaker - $20 Responsibilities: Answer incoming calls and process customer orders. Troubleshoot technical issues, particularly related to electrical and IT systems, and communicate solutions clearly. Resolve customer complaints while maintaining composure and professionalism. Document customer interactions accurately and track call types. Follow up with customers regarding order status, shipping, and stock availability. Maintain support service levels consistent with Luxottica's standards. Perform all other duties as assigned. Requirements: High school diploma or equivalent. Minimum 1 year of experience in customer service, hospitality, or call center environments. Excellent telephone etiquette and communication skills (verbal and written). Strong PC skills including Microsoft Office (Word, Excel) and internet navigation. Ability to prioritize tasks, manage time efficiently, and work well in a team environment. Demonstrated listening and comprehension skills. Nice to have: Higher education degree. Experience using SAP. Knowledge of optical products and industry terminology. Bilingual in French. Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
    $31k-37k yearly est. 2d ago

  • Neurosurgery Opportunity in Central Florida

    Direct Jobs

    Patient service representative job in Florida, NY

    Orlando Health is seeking an experienced Neurosurgeon to join our team in Lakeland, Florida. This is an exceptional opportunity to be a founding physician in a brand-new program launching in 2026 at our anticipated Level 1 Trauma Center. About This Opportunity This position offers the unique opportunity to establish and shape a neurosurgery program from the ground up. Our team is actively developing a comprehensive support staff infrastructure to ensure optimal clinical operations and patient outcomes. You will play a pivotal role in building a world‑class neurosurgical service line at our state‑of‑the‑art facility. Qualifications: Education: M.D., D.O. Completion of an ACGME‑accredited Neurosurgery Residency Board Certified or Board Eligible in Neurological Surgery Unrestricted FL Medical License (on the ability to obtain one) and DEA Financial Package: Comprehensive benefits package includes health, vision, and dental insurance, malpractice coverage, disability coverage, deferred compensation, and matching retirement savings options starting from day one. Generous starting bonus. Annual CME stipend. Eligible employer under the Public Student Loan Forgiveness Program. As an integrated healthcare system, Orlando Health has joined forces with the nationally respected, physician‑led practice of Watson Clinic to bring exceptional healthcare to the communities of Polk County and the surrounding region. The combined strengths of this collaboration will be showcased with the summer 2026 opening of the Orlando Health Watson Clinic Lakeland Highlands Hospital. Areas throughout the new hospital will reflect the collaborative spirit between the two organizations. Experts from both Orlando Health and Watson Clinic have been heavily involved in the overall planning of the project, including design of the facility, selection of next‑generation technologies, and development of a comprehensive scope of specialized programs and services, with key programs to include cardiology, neurology, gastroenterology, obstetrics, surgery and surgical oncology. This state‑of‑the‑art facility will feature more than 300 inpatient beds, 69 emergency and observation beds, 11 operating rooms, four cardiac and interventional suites, and 18 beds in an intensive care unit that will grow to 36 at full build‑out. The hospital will support a wide offering of surgical and procedural services across multiple specialties. A robust cardiovascular program will offer diagnostic cardiology services upon opening, with the addition of PCI care soon after and further progressing to include structural heart disease and advanced electrophysiology (EP) programs. With a strong neurology focus on stroke and spine care, the hospital is expected to advance to a primary stroke center soon after opening with comprehensive stroke center to follow. A full obstetrical unit also will be highlighted on opening day with eight labor and delivery rooms, two designated C‑section operating rooms and more than 25 postpartum rooms. A 12‑bed neonatal intensive care unit debut shortly after the hospital opens. The Orlando Health system of care includes award‑winning hospitals and EDs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that stretch from Floridas east to west coasts and into Central Alabama and Puerto Rico. Collectively, our physicians and team members honor our 115‑year legacy by providing professional and compassionate care to the many patients, families and communities we serve. Along with numerous excellence awards earned by our individual hospitals and institutes, Orlando Health is recognized for an exceptional workplace culture that focuses on personal and professional growth programs that support our physicians and team members throughout their careers. Joy in Medicine designation by the American Medical Association Great Hospitals in America 2024, Becker's Hospital Review Great Place to Work Certification 150+ Top Places to Work in Healthcare 2025, Beckers Healthcare Top Workplaces Award 2025, USA Today Americas Greatest Workplaces 2025, Newsweek Glassdoors Best Places to Work 2025 #J-18808-Ljbffr
    $32k-42k yearly est. 3d ago

  • Customer Service Representative

    Jamaica Bearings Group (JBG

    Patient service representative job in Nassau, NY

    Title: Customer Service Representative Department: Government About Us For more than 100 years, Jamaica Bearings Group (JBG) has built a reputation as a trusted partner in the aerospace, defense, industrial, and rail markets. As a family-owned business, we pride ourselves on combining tradition with innovation, delivering high-quality solutions while building long-standing relationships with our customers, suppliers, and employees. Position Summary Join our dynamic team in a full-time, in-office role where your expertise will make a real impact! As a key customer-facing professional, you will prepare and submit quotations to government and third-party clients, guiding negotiations with confidence. You'll collaborate daily with customers, suppliers, and internal team members to ensure pricing is accurate and proposals are compliant-bringing precision, professionalism, and teamwork to every interaction. This role thrives on in-person collaboration, and being in our New Hyde Park office 5 days a week is essential to building strong relationships and driving results. Key Responsibilities Address customers' requirements from phone, fax, mail, or EDI communications Prepare & submit quotations to customers Prepare cost and pricing data, Negotiate price Review and negotiate Contract terms and conditions Review & process customers' orders ensuring accuracy for data entry Expedite critical orders Source stock for critical requirements Review & action customer open orders Interchange parts Obtain certifications or test reports when necessary Initiate customer return process Assist accounting with customer payment issues when required Advise customers of order progress, deliveries, discrepancies, quality Completes all other assignments that may be required by the company Qualifications & Experience Legal resident of USA 2-year college or technical school degree, 4 year preferred (or equivalent experience) Proficient in English, other languages a plus Expert in Microsoft Office applications-Outlook, Excel, One Note, and Word High school math or better Excellent vision, corrected and or uncorrected Preferred AS400 proficient-Bosanova (preferred) Core Competencies Communication-written, oral, phone, computer, internet Computer literate Ability to use normal and standard office equipment-fax, copier, phone Basic understanding of economics and business operations E-Mail etiquette Ability to read and understand multivariable charts and technical drawings Understand product application Analytical and acute problem-solving capabilities Ability to work in a team environment as well as independently Excellent sense of customer service Respect and empathy for other people Ability to listen and reason Ability to focus on tasks and be effective in pressure situations Goal oriented Negotiation Organized and detail oriented What We Offer Comprehensive medical, including a company sponsored option for the employee and dependents, dental, and vision plans Life insurance with the option to buy additional insurance for the employee, spouse, and children 401K retirement plan with a company match and a company funded pension plan Paid time off Paid company holidays Tuition reimbursement Commitment to Diversity, Equity & Inclusion At Jamaica Bearings Group, we are committed to building a diverse, equitable, and inclusive workplace. We welcome applicants from all backgrounds, experiences, and perspectives, and we are dedicated to ensuring that every team member can thrive. If you require accommodation during the application or interview process, please let us know. How to Apply To apply, please submit your resume and a brief cover letter outlining your experience and interest in the role via **************************.
    $31k-40k yearly est. 4d ago

  • Online Customer Service Representative

    London Jewelers 3.5company rating

    Patient service representative job in Glen Head, NY

    London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manage customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction. Responsibilities: Respond to customer inquiries via phone, email, and chat Track customer inquiries through multiple websites and through entire lifecycle of customer's request Add products and update content on London Jewelers website Maintain Brand pages on London Jewelers website updating banners, products and information Daily price and inventory updates on our website Resolve customer complaints in a professional manner Process orders, returns, and exchanges Track monthly store traffic report Daily cash report Routine testing of functionality of website, content images displayed correctly, links live, and add to cart active Provide product and service information and guidance Maintain appointment requests for store locations Document and update customer records based on interactions Follow up and track with customers and the store to ensure their issues are resolved Stay updated on product knowledge and company policies Follow daily task check list Maintain a positive and empathetic attitude toward customers Qualifications/Experience: Proven experience as a customer service representative or similar role Excellent communication and interpersonal skills Ability to handle stressful situations and diffuse upset customers Proficient in using ERP software and CRM tools Strong problem-solving skills Ability to multitask and manage time effectively Attention to detail and accuracy High school diploma or equivalent; a degree or equivalent Flexibility to work in shifts if required Good typing skills and computer literacy Preferred Qualifications: Degree in a relevant field Job Type: Full-time In office Salary: $25 an hour Benefits: Health insurance Dental insurance Vision insurance Paid time off 401(k) with employer matching Employee assistance program Employee discount Flexible spending account Health savings account Life insurance We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.
    $25 hourly 21h ago

  • Patient Care Coordinator-Adult Primary Care

    Premium Health Center

    Patient service representative job in New York, NY

    Hours: Full Time 10:00 AM - 6:00 PM: Sunday 11:30 AM-7:30 PM: Monday-Thursday Premium Health is looking for outstanding candidates for the Patient Care Coordinator position for our Internal Medicine Department. Premium Health, located in the heart of Brooklyn, is committed to providing compassionate, culturally sensitive, comprehensive health care, and behavioral health services to everyone in the community in need, regardless of ability to pay. Through our services, we aim to achieve community wellness for the individuals and families we serve. Premium Health prioritizes a collaborative care approach and utilizes evidence-based treatment, thus achieving improved patient care and superior outcomes. Conveniently located midway between Flatbush and Boro Park, our Foster Avenue location is home to our adult internal medicine, adult behavioral health, and podiatry departments. Our team goes the extra mile to make every patient visit a positive one. In addition to providing top notch medical care, every visit is an opportunity to build relationships and every patient is treated like family. Our goal is to make each patient's care experience to our standards: Compassionate, Agile, Respectful, and Excellent. Ideal candidates will have prior experience working in a medical office and have familiarity in medical terminology. Time Commitment: 10:00 AM - 6:00 PM: Sunday 11:30 AM-7:30 PM: Monday-Thursday Responsibilities: Daily responsibilities include: · Document results reviewed with provider and convey them to the patient · Reply to patient medical questions as instructed by the provider · Refill medications · Complete medical forms · Assist providers with tasks as needed · Perform tasks as assigned by supervisor Compensation: $23-$25 an hour Benefits: Public Service Loan Forgiveness (PSLF) Paid Time Off, Medical, Dental and Vision plans, Retirement plans
    $23-25 hourly 21h ago

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What are the top employers for patient service representative in NY?

Zoll Lifevest

Cayuga Medical Center
UnitedHealth Group
Summit Health
RadNet
Cornerstone Family Healthcare
Mount Sinai Health System
Crouse Hospital

Top 10 Patient Service Representative companies in NY

  1. Zoll Lifevest

  2. Cayuga Medical Center

  3. UnitedHealth Group

  4. Summit Health

  5. RadNet

  6. Cornerstone Family Healthcare

  7. Mount Sinai Health System

  8. Crouse Hospital

  9. Suny Upstate Medical University

  10. Finger Lakes Community Health

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