Patient service representative jobs in Norman, OK - 297 jobs

Medical Billing Customer Service Representative Compensation: $ 20 - 25 /hour, depending on experience Inceed has partnered with a great company to help find a skilled Customer Service Representative to join their team! Join a dynamic team dedicated to delivering exceptional customer service in a fast-paced environment. This is a fantastic opportunity for individuals with a strong call center background to enhance their skills and grow in a supportive setting. The role is open due to expansion and increasing demand for top-notch customer support. Key Responsibilities & Duties: Handle multiple phone calls daily with professionalism Address customer inquiries and resolve complaints about billing issues Read through codes, notes, and bills to explain to patients their charges Maintain a high level of customer satisfaction Provide empathetic responses to frustrated customers Collaborate with team members to enhance service delivery Required Qualifications & Experience: Previous call center experience Strong communication and problem-solving skills Ability to manage high-stress situations calmly Familiarity with customer service principles Nice to Have Skills & Experience: Experience in medical or healthcare customer service Background in collections or mortgage customer service Perks & Benefits: 3 different medical health insurance plans, dental, and vision insurance Voluntary and Long-term disability insurance Paid time off, 401k, and holiday pay Weekly direct deposit or pay card deposit If you are interested in learning more about the Customer Service Representative opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time. We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. #INDOKC

Our Mission is to deliver quality, accessible and patient-centered eye care. Consider joining Wise Eye Associates/Ascend Vision Partners and join a team that are focused on building a differentiated integrated eye care platform focused on superior patient care delivered through our network of optometrists and ophthalmologists. Team members are expected to exhibit a continuous behavior of professionalism, which includes but is not limited to, acting with integrity and accountability, support our clinicians in all aspects of patient care delivery, support a culture of respect, diversity and inclusion in our organization, and enhance the patient access to primary and specialty eye care. Our vision is to create an admired healthcare company dedicated to delivering personalized eye care with outstanding patient outcomes. GENERAL SUMMARY: The Patient Services Specialist is responsible to create a positive patient experience by consistently exceeding expectations in customer service and patient care, by coordinating and completing patient registration activities that include but are not limited to greet and check in patients, verifying demographic information, obtaining signatures on patient consents, capturing insurance cards, verifying authorization accuracy, collect co-pays and past due balances, working reschedule and recall lists, and balance end of day deposits. ESSENTIAL DUTIES & RESPONSIBILITIES: Provides high level customer service in all interactions with internal and external customers. Provides direct, professional, and knowledgeable interactions with patients, providers, referral sources, and the clinical team. Answers telephone calls accurately and with exceptional customer service and ensures the caller's needs are met and accurate information is obtained. Maintains patient confidentiality regarding access to patient and other clinical information via email, computer, fax, and mail. Addresses concerns of patients, provides service recovery, and escalates issues as needed. Utilizes the operational guidelines for scheduling patient appointments. Completes reminder calls to patient for scheduled appointments, as needed. Obtains payment from each patient, including copayments, balance due and appropriately receipts all monies collected. Verifies, ensures eligibility, and registers patients by obtaining patient demographics and third-party coverage(s) at every encounter. Advises patient on physician referral and provides appropriates notes/updates to referring physician, as needed. Prioritizes and completes all work in an accurate, effective, and efficient manner. NON-ESSENTIAL DUTIES & RESPONSIBILITIES: Maintains public areas (waiting rooms, restrooms and kitchen), as needed. Attends department meetings and completes trainings, as needed. Processes medical records requests; both incoming and outgoing Requirements EDUCATION AND EXPERIENCE REQUIRED: High School diploma or equivalent, required. EDUCATION & EXPERIENCE PREFERRED: N/A LICENSURE, CERTIFICATION OR REGISTRATION REQUIRED: N/A LICENSURE, CERTIFICATION OR REGISTRATION PREFERRED: Certified Patient Services Specialist CORE COMPETENCIES: Ability to work effectively with internal and external customers. Excellent verbal and written communication skills, including listening. Proficient in Microsoft Office products. Ability to maintain confidentiality when dealing with sensitive information. PHYSICAL ACTIVITY OF POSITION: Talking. This position requires expressing or exchanging ideas through the spoken word. This position must participate in activities to convey detailed or essential verbal instructions to physicians, staff, and vendors accurately and succinctly. Hearing. This position is required to perceive sounds at normal speaking levels with or without correction, including the ability to receive detailed information through oral communication and make the discriminations in sound. Repetitive motion. This position requires substantial movements (motions) of the wrists, hands, and fingers while working on reports or the computer. Sedentary work. This position may need to occasionally exert up to 10 pounds of force to lift, carry, push, pull, or otherwise move objects. The job consists primarily of sedentary work and involves sitting most of the time. Walking and standing are required only occasionally. Visual Requirements. This position is required to have close visual acuity (with or without correction) to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and extensive reading. Environmental Conditions. This position is not substantially exposed to adverse environmental conditions (such as in typical office work.)

Department: Patient Access Specialist, Patient Access Employee Category: Non-Exempt Reporting Relationship: Patient Access Supervisor Character Qualities: * Attentiveness-Showing the worth of a person or task by giving my undivided concentration. * Discernment- Understanding the deeper reason why things happen. * Resourcefulness- Making wise use of what others might overlook or disregard. * Responsibility- Knowing and doing what is expected of me. Summary of Duties and Responsibilities: Perform duties, under direction of Patient Access Supervisor, in scheduling and providing assistance to patients to access Variety Care services throughout all clinics. Provides excellent customer service, answers telephones in a timely fashion, facilitates appointments, and follows all operational and clinical guidelines to provide service excellence. Communicates with Care teams to support an efficient delivery of care. Familiar with all services provided within our clinics and provides patient access through scheduling of appointments, telehealth services or connection to key resource departments. Primary Duties and Responsibilities: * Provides excellent customer service and appropriate telephone etiquette at all times and schedules the patient based on their needs. * Provides good verbal communication through active listening skills; personalized and attentive service and a caring and thoughtful attitude. * Manages all incoming telephone calls and represents the VC health center as a first point of contact with a pleasant and professional demeanor. * Strives to consistently meets and/or exceeds individual Patient Access performance measures. * Proficient in EPIC (EMR) scheduling and Patient Access workflows to ensure appropriate documentation in patient communication, inbasket messaging, and patient data. * Utilizes screening tools such as Symptom Screener to ensure patient acuity is assessed for the most appropriate service. * Attends employee meetings and staff trainings to ensure continuous quality improvement in job performance. * Obtains accurate and required information/documentation from patient at time of call. * Utilizes Patient Access LEADS in coaching opportunities, job training, daily questions. * Follows HIPAA guidelines and OCHS Privacy policy and procedure. * Assures that office equipment is in good working order. Notifies appropriate staff members if problems arise. * Able to handle patient/specialty complaints and seeks out manager assistance when needed. * Embodies the strength of personal character. Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Must be a leader in the department and community. Result-oriented problem solver who is responsible and accountable. * Supports Variety Care's accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable. Provide leadership and work with all staff to achieve the goals of the "Triple Aim" of healthcare reform-to improve the experience of care, improve health outcomes, and decrease healthcare costs. * Performs Other duties as assigned. Essential Functions: * Must be able to lift 25 pounds. * Able to sit for long periods of time

ROSE STATE COLLEGE ANNOUNCES AN OPENING IN ACADEMIC TECHNOLOGY AND TEACHING INNOVATION CENTER (eLearning) AI and Accessibility Coordinator (Temporary, Subject to Funding) Responsible for leading the implementation of Rose State College's AI for Access initiative, funded by the Oklahoma State Regents for Higher Education. This position plays a key role in advancing accessibility, instructional quality, and faculty development through responsible integration of Artificial Intelligence (AI) tools in course design and delivery. The Coordinator will research, pilot, and scale AI-enabled accessibility solutions, provide faculty training, and develop resources that ensure compliance with WCAG 2.1 AA and Quality Matters guidelines. The AI and Accessibility Coordinator will perform a wide variety of tasks to support the AI for Access initiative, including but not limited to: Research, evaluate, and implement AI tools that enhance accessibility and instructional design quality. Ensure AI applications meet security, FERPA compliance, and accessibility guidelines. Develop and deliver faculty training workshops on AI-enabled accessibility and course design in collaboration with Quality Matters. Provide consultation and create resources (guides, templates, toolkits) for faculty adoption. Coordinate project phases (research, pilot, scale) while overseeing data collection processes and maintaining accurate records to support audits and compliance tracking. Analyze accessibility and instructional quality data, generate evaluation reports, and interpret metrics (e.g., compliance rates, faculty confidence, student satisfaction) to inform continuous improvement and grant reporting. Publish the AI for Access Toolkit and maintain an online repository of model courses. Support planning and execution of the statewide AI Accessibility Showcase. Serve as liaison between Academic Technology and Teaching Innovation Center (ATTIC), Information Technology (IT), faculty, and external partners. Support budget decisions, including monitoring expenditures, ensuring compliance with grant guidelines, and researching cost-effective tools, services, and supplies within budget constraints. Support campus events, outreach activities, and community engagement efforts related to AI and accessibility. Assist with communications, presentations, and workshops that promote AI-enabled instructional innovation. Perform other duties as assigned that support the objectives of the AI for Access initiative and Rose State College. This position is contingent upon the availability of external and/or grant funding. Minimum Qualifications: Bachelor's degree in education, instructional design, computer science, or a related field (or equivalent combination of education and experience). At least one (1) year of experience in accessibility compliance, instructional design, educational technology, or project coordination. Familiarity with AI tools and their application in teaching and learning environments. Strong understanding of WCAG 2.1 AA guidelines and universal design principles. Excellent organizational, communication, and problem-solving skills. Ability to work independently and collaboratively with faculty, staff, and external partners. Familiarity with Learning Management Systems (Canvas) and accessibility platforms (e.g., Panorama, YuJa). Light carrying up to 10 lbs. and light lifting up to 10 lbs. required. Ability to reach above shoulder. Periods of time spent sitting, standing, walking, kneeling, bending, and stooping. Desired Qualifications: Master's degree in education, instructional design, or related field. Experience developing and delivering faculty training or workshops. Knowledge of Quality Matters standards and online course quality frameworks. Experience with FERPA compliance, data privacy, and ethical AI use. Familiarity with Microsoft Office Suite and enterprise systems. Application Deadline: January 28, 2026 Please submit application materials as requested. The original signed Rose State College application form and unofficial degree conferring transcripts must be received by this office for formal consideration; however, should an offer of employment be extended, official transcripts are required. Candidate selected will serve a probationary period. All finalists may be subject to a background check and/or drug test. (Posted on December 16, 2025) Must be eligible to work in the United States. Rose State College's Annual Security Report, including VAWA disclosures, is located at ********************************************************************** An Equal Opportunity Employer. In accordance with the American Disability Act, reasonable accommodations in the application process will be provided upon written request. EMPLOYEE RELATIONS ************* 6420 SE 15TH STREET - MIDWEST CITY, OK - 73110-2799

Overview and Responsibilities The OMRF Rheumatology Research Center of Excellence is seeking a compassionate Patient Access Representative who thrives in a fast-paced environment. This is an excellent opportunity for someone looking to gain experience during a gap year before starting a clinical graduate program. Responsibilities included within the role: CUSTOMER SERVICE Answer and correctly route all incoming calls and respond appropriately to inquiries and requests for information. Maintain clinic schedule including setting patient appointments, confirming appointments with reminder calls, and amending provider schedules according to availability. ADMINISTRATIVE SUPPORT Greet patients and other individuals with clinic business. Direct patients and/or visitors to various clinic areas. Prepare and send general correspondence and patient letters as directed by providers and/or clinic manager. Receive and distribute mail. Monitor office supplies in work area to ensure adequate inventory level and advise supervisor of malfunctioning office equipment. PATIENT ACCESS & RECORDS Enter patient information on all new patients as well as periodic updating of established patient accounts. Consistently obtain and copy/scan insurance cards and IDs. Maintain patient charts and medical records. Ensure completion of and obtain signatures on all necessary forms and documents required by clinic and by law. Schedule referrals as directed by the providers to other physicians and/or ancillary services. INSURANCE & BILLING Utilize online programs to verify insurance eligibility and benefits, documenting findings on the patient account. Contact insurance companies for pre-authorizations and pre-certifications as required prior to patient receiving services. Review insurance verification and advise patient of third-party benefits. Explain third party and self-pay portion of bills to patients and/or guarantor. Collect copayment. Communicate in a professional manner to patients regarding all outstanding balances. Evaluate financial status of patient s accounts, initiate and make payment arrangements, and maintain a continuous follow up process on all accounts to minimize loss in revenue. Log cash collected, generate receipts, and maintain balanced cash at all times. Gather and route billing information appropriately and manage billing work queues and inquiries. CLINIC OPERATIONS Open and close the clinic. Assure cleanliness and organization of waiting room. Perform other related duties as assigned that correspond to the overall function of this position. Minimum Qualifications High school diploma or GED, or equivalent experience. Must demonstrate good written and verbal communication and customer service skills. Proficiency in using computer systems and software, including Microsoft Office Suite. High attention to detail, dependability, and willingness to learn. The ability to prioritize, meet deadlines, work independently, and demonstrate professionalism with diverse personalities and cultures are essential. Preferred Qualifications Two years or more of previous office experience in a physician's office or other health care setting preferred. Proficiency in EMR scheduling and registration, particularly EPIC, preferred. Bilingual in Spanish and English. Work Hours Typically, Monday through Friday from 8:00AM to 5:00PM, however, hours may vary slightly depending on workload and patient/participant scheduling. OMRF Overview Founded in 1946, the Oklahoma Medical Research Foundation (OMRF) is among the nation s oldest, most respected independent, nonprofit biomedical research institutes. OMRF is dedicated to understanding and developing more effective treatments for human diseases, focusing on critical research areas such as Alzheimer s disease, cancer, lupus, multiple sclerosis, and cardiovascular disease. OMRF follows an innovative cross-disciplinary approach to medical research and ranks among the nation s leaders in patents per scientist. Located in Oklahoma City, a city that offers a dynamic and flourishing downtown area, with low cost of living, short commute times and a diversified economy, OMRF has been voted one of the Top Workplaces since the inception of the award. This achievement has been accomplished thanks to OMRF individuals who share a unified understanding that our excellence can only be fully realized with a collective commitment to our mission, . . . so that more may live longer, healthier lives. Successful candidates will demonstrate commitment to this mission. OMRF Benefits We offer competitive salaries and comprehensive benefits to full-time employees including medical, dental, and vision insurance, minimum 8% company retirement contribution, vacation and sick leave, and paid holidays. All employees have access to our onsite caf , free onsite fitness center with access to personal trainer, free parking and much more! Relocation assistance available for those located 50 miles outside of Oklahoma City metro. Learn more about our benefits here. OMRF is an Equal Opportunity Employer.

Summary: Join our team as a Patient Care Representative (PCR) and play a pivotal role in providing exceptional patient care and service. Operating under the guidance of the Patient Care Representative Team Lead, you'll directly engage with orthopedic patients who require durable medical equipment prescribed by physicians. Working in hospitals, clinics, patient homes, and sports medicine facilities, you'll create a supportive environment for patient care. Your responsibilities include educating patients about our comprehensive range of durable medical equipment options and ensuring effective communication between our administration team and patients, always maintaining compliance and professionalism. Become part of our dedicated team committed to making a positive impact on patients' lives. About the company: Are you ready to make a meaningful impact and help people Get Back in the Game of Life™? At Agility Medical Group, we're on a mission to empower individuals to reclaim their lives through top-of-the-line products and exceptional service. When you become a part of our team, you're not just taking a job - you're joining a community of dedicated professionals who are passionate about making a positive difference. Our Mission: At the heart of everything we do is our unwavering mission to provide premium products and outstanding services to our valued customers. We're committed to creating an environment where both our team members and clients thrive, ensuring a workplace that is not only productive but also enjoyable. What You'll Do: As a member of the Agility Medical Group team, you'll play a crucial role in supporting medical professionals and patients on their journey to recovery. Your dedication will help individuals regain their mobility, comfort, and confidence. Our products are not just items - they're tools that pave the way for people to get back to the activities that bring them joy. Why Join Us: Agility Medical Group is more than a workplace; it's a community of like-minded individuals who share a common purpose. Our team is passionate, hard-working, and driven by the desire to make a real impact. We value integrity, teamwork, and a strong commitment to excellence. When you join our team, you'll be part of a company that engages in Character Core, which fosters leadership traits that benefit both our clients and our team members. We practice the Great Game of Business, ensuring that everyone has a stake in our collective success. Ready to Get Back in the Game? If you're excited about being a part of a growing team that values hard work, passion, and character, look no further. At Agility Medical Group, you'll find a fulfilling and rewarding career that goes beyond the ordinary. Join us, as we help people reclaim their lives and rediscover their passions. Visit our Careers page to learn more about how you can be a driving force in the journey to recovery. Key Responsibilities: Daily Schedule and Documentation Review: Review daily schedule and orders from administration team under the guidance of the PCR Lead. Ensure accurate and complete documentation for each task, verifying its presence and correctness. DME Delivery and Set-Up: Deliver, fit, and set up prescribed Durable Medical Equipment (DME) items for patients as prescribed by physicians. Educate patients on the proper usage and care of provided equipment. Additional DME Sales: Process sales of supplementary DME products to patients as needed. Inventory Maintenance: Pick up, troubleshoot, clean, and maintain inventory and equipment provided to patients. Adhere to strict policies and procedures to ensure compliance. Documentation and Patient Education: Deliver necessary documentation to patients and obtain required signatures. Provide patients with educational materials related to their prescribed equipment. PPA Form Review and Delivery: Collect, review, and request changes/documentation of Patient Purchase Agreement (PPA) forms from AMG clinic locations. Ensure accurate and organized submission to the administration team. Timely Documentation Submission: Deliver all required documentation to the administration team promptly, maintaining organization and legibility. On-Call Availability: Be available for on-call shifts to address patient needs and urgent requirements outside of normal business hours as assigned. Confidentiality and Privacy: Uphold a high level of integrity and confidentiality, fully following patient privacy guidelines (HIPAA). Versatile Support: Perform other relevant duties as assigned, contributing to the seamless functioning of patient care operations. Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made for individuals with disabilities. Regularly required to stand, walk, talk, see, and hear. Frequently required to move, sit, stand, and walk; use hands and fingers; reach with hands and arms; stoop, kneel, crouch, or crawl. Work environment includes warehouse and office settings, involving activities such as moving inventory and equipment, sitting, using phones, and operating computers. Must be capable of lifting and moving objects up to 50lbs. Regularly required to drive within the city and surrounding area(s) daily. May be exposed to adverse weather conditions while working and driving. Works in office, warehouse, medical, and home environments. Benefits: Medical, Dental, and Vision Benefits. Direct Primary Care benefits. Short- and long-term disability options. Voluntary Life benefits. 401(k) with company matching. Paid Holidays and Competitive Time Off. AAA Membership. Access to Telemedicine Clinic. Access to Employer Assistance Programs. Work Location: In-person. Job Type: Full-time. Pay: $14.00 - $18.00 per hour. Hours: Monday through Friday, 8:00 am to 5:00 pm. Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Qualifications Qualifications: To succeed in this role, candidates must demonstrate the ability to fulfill essential duties and responsibilities accurately and efficiently. The following requirements represent the necessary knowledge, skills, and abilities: Has experience as an athletic trainer, nurse, orthotic fitter, and has a bachelor's degree or combination of experience and education. Intermediate skill level in computer software and telephone technologies. Proficient in Microsoft Office suite (Word, Excel, Outlook, Teams). Possession and maintenance of a valid U.S. driver's license and current automobile insurance. Ability to drive within city and surrounding areas. Must be available for 7-day on-call rotation. Must not be excluded and maintain non-exclusion from working with government programs per OIG list. Ability to deliver superior customer service to the satisfaction of patients and healthcare professionals for guaranteed positive outcomes and impacts on future sales. Self-motivation, enthusiasm, personability, and customer service orientation. Excellent oral and written communication skills. Proficient communication, listening, and conflict resolution skills. Ability to work both individually and as part of a team. Demonstrated ability to handle multiple functions and maintain strong organizational skills.

About Us HIGHLIGHTS $500 Sign On Bonus SHIFT: Nights (7pm-7am) JOB TYPE: Full-Time FACILITY TYPE: 16 bed Small-Format Hospital (8 ER, 8 Inpatient) PERKS: Night/Weekend shift differentials, 401K MATCH (100% vested day ONE!), Paid Referrals We are Emerus, the leader in small-format hospitals. We partner with respected and like-minded health systems who share our mission: To provide the care patients need, in the neighborhoods they live, by teams they trust. Our growing number of amazing partners includes Allegheny Health Network, Ascension, Baptist Health System, Baylor Scott & White Health, ChristianaCare, Dignity Health St. Rose Dominican, The Hospitals of Providence, INTEGRIS Health, MultiCare and WellSpan. Our innovative hospitals are fully accredited and provide highly individualized care. Emerus' commitment to patient care extends far beyond the confines of societal norms. We believe that every individual who walks through our doors deserves compassionate, comprehensive care, regardless of their background, identity, or circumstances. We are committed to fostering a work environment focused on teamwork that celebrates diversity, promotes equity and ensures equal access to information, development and opportunity for all of our Healthcare Pros. Position Overview The purpose of this position is to serve as a liaison between patient/family, payers, Patient Financial Services, and other health care team members. You'll be asked to facilitate patient tracking and billing by obtaining/verifying accurate and complete demographic information, financially securing, and collecting out-of-pocket responsibility from guarantors to maximize hospital reimbursement. Essential Job Functions Maintain compliance with EMTALA, DNV, HIPAA and all other hospital and government regulations applicable to the Admissions settings and in handling of Medical Records Provide excellent customer service at all times by effectively meeting customer needs, understanding who the customers are, and building quality relationships The Patient Access Specialist plays a role in protecting patient safety by ensuring each patient is properly identified and triaged when they arrive to the hospital Answer telephone in a professional and courteous manner, record messages and communicate to appropriate medical staff Provide and obtain signatures on required forms and consents Obtain, verify, and enter complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle Verify insurance benefits for all plans associated with patient, confirming the correct payor and plan is entered into the patient accounting system Obtain insurance authorizations as required by individual insurance plans where applicable Maximize the efficiency and accuracy of the collection process by pursuing collections at the time of service in a customer service-oriented fashion Scan all registration and clinical documentation into the system and maintain all medical records Assist with coordinating the transfer of patients to other hospitals when necessary Respond to medical record requests from patients, physicians and hospitals Maintain cash drawer according to policies Maintain log of all patients, payments received, transfers and hospital admissions Maintain visitor/vendor log Other Job Functions Maintain a clean working environment for the facility. This includes the front desk, restroom, waiting room, break area and patient rooms when assistance is needed by medical staff Receive deliveries including mail from various carriers and forward to appropriate departments as needed Notify appropriate contact of any malfunctioning equipment or maintenance needs Attend staff meetings or other company sponsored or mandated meetings as required Assist medical staff as needed Perform additional duties as assigned Basic Qualifications High School Diploma or GED, required 2 years of patient registration and insurance verification experience in a health care setting, preferred Emergency Department registration experience, strongly preferred Knowledge of various insurance plans (HMO, PPO, POS, Medicare, Medicaid) and payors, required. Basic understanding of medical terminology Excellent customer service Working knowledge of MS Office (MS Word, Excel and Outlook), strongly preferred. Position requires fluency in English; written and oral communication Fluency in both English & Spanish is a requirement in the El Paso Market Pennsylvania Candidates: Act 33 (Child Abuse History Clearance), & Act 73 (FBI Fingerprint Criminal History Clearance) completed within the last 5 years, or must be obtained prior to start date. We can recommend jobs specifically for you! Click here to get started.

Job DescriptionDescription: Primary Job Duties: PRN rotating weekends. Greet, register, instruct, discharge, and provide general assistance to patients. Obtain demographic and financial information and enter into computer system/electronic medical record. Verify insurance eligibility and relevant information on payment policies and billing/collection processes. Verify and collect co-pays, co-insurance, deductibles, past due balances and other patient financial responsibility when applicable. Maintain and balance cash drawer. Maintain electronic medical record, scan and title documents appropriately. Confirm electronic medical record chart is complete, patient understands physician instructions and financial responsibility is settled before prior to patient leaving the center. Retrieve and fax/mail medical records to primary care providers and insurance carriers per patient request. Answer the telephone, take messages and forward them to the appropriate staff/provider. Help maintain patient flow within the center. Maintain a clean, orderly waiting room including reading material. Assist with the release of medical records. Demonstrate ongoing competency and proficiency in job requirements. Attending staff meetings. Assist with the orientation of new employees. Perform clerical tasks as required. Maintain strictest confidentiality. Other duties as assigned. Requirements: Education: High school diploma or equivalent. Graduate of an accredited medical receptionist program preferred. Experience: Customer Service/Training preferred. Knowledge: Computer systems and applications including Word, Excel and email. Knowledge of medical terminology and basic office procedures. Ability to type 30 words per minute with 95% accuracy. Skills: Ability to work independently and with the public in a high-pressure environment. Detail oriented with excellent interpersonal communication skills. Ability to multi-task and prioritize workload.

Our spa is seeking a dedicated and passionate Sales Manager to join our rapidly expanding team with boundless growth opportunities. This role offers $100,000+ OTE (On Target Earnings) annually, combining a competitive base salary with uncapped commission potential. This is an exciting opportunity for individuals who excel in sales and customer engagement within the wellness industry. As a Sales Manager, you will be responsible for promoting and selling our treatments, packages, and skincare products, while also overseeing sales strategies to drive client satisfaction and revenue growth. Your expertise will play a key role in increasing bookings, expanding our client base, and ensuring the success of our spa services. Key Responsibilities Promote and sell spa services, treatments, and packages to new and existing clients. Build and maintain strong relationships with clients to encourage repeat business and ensure satisfaction. Meet or exceed sales targets by understanding client needs and providing tailored recommendations. Deliver excellent customer service by handling inquiries, resolving concerns, and ensuring a positive client experience. Collaborate with the team to develop and execute promotions and strategies to attract and retain customers. Stay up-to-date on all spa services, products, and industry trends to effectively communicate their benefits. Requirements Proven experience in sales or customer service, preferably in the wellness, spa, or hospitality industry. Strong communication and interpersonal skills. Ability to build positive customer relationships and understand client preferences. Goal-oriented with a drive to meet and exceed sales targets. Knowledge of spa treatments and wellness trends is a plus. A proactive, self-motivated, and energetic attitude. Strong organizational and time management skills.

Position Title:Patient Acct Rep Lead - Dean McGee Eye Institute - Oklahoma Health CenterDepartment:Revenue IntegrityJob Description: General Description: Under general supervision, may participate in any or all aspects of the patient processing and accounts receivable functions of the organization including billing, charge entry, collection, registration, scheduling, follow-up, coding, payment posting and credit balance resolution. May reconcile daily IDX system receivables reports. May balance monthly transactions and provide summaries to faculty and department administration. Essential Responsibilities: Patient scheduling Patient registration Review patient admitting records and extracts relevant information Records patient identification and demographic information in the computerized billing system Contacts agency representatives to verify type and extent of coverage. Charge entry Performs preliminary review of source documents to determine that sufficient data are present for processing Using alphanumeric keyboard, transcribes and/or verifies data from source documents to the medium used for entering data into the computer Batch charges Generate cash totals Enter charges Balances batches by comparing batch proofs to source documents and hash totals Billing Works with all areas of the organization in getting any necessary or requested documentation for patients, insurance carriers or other areas. May interact with hospital patient accounting or records personnel to obtain patient demographic or other billing information Operates hospital information system terminal to obtain patient demographic information, patient insurance information and status of approvals or denials Completes processing of all inpatient and outpatient documents received on a daily basis Assists in resolving department problems with IDX billing Maintains records of charges, payments, third party charges, etc. Collection Answers patient's questions regarding statements, agency coverage, etc. Handles correspondence regarding collection activity and records results Identify patient accounts for collection action when accounts become delinquent or when unable to contact patient or responsible party May receive patient payments and/or issue payment receipts Coding Record CPT codes on billing forms Record ICD-9 codes on billing forms Follow-up Initiates contact with patients and/or third party carriers if there is a delay in responding to statements or claims May process incoming and outgoing mail May receive incoming telephone calls and resolve issues communicated Records results of mail and telephone contacts on the computer billing system Contacts insurance carriers regarding non-payment and/or improper payment of claims Reviews denials Interfaces with patients, physicians, and others regarding professional billing operations and funds Payment posting Post receipts to proper patient accounts Posts denials Compare batch proofs and source documents for accuracy Reporting Assists in reviewing and balancing IDX transaction reports for administration Reconciles daily IDX receivables reports Prepares billing statements from statistical data Credit balance resolution Review daily billing and accounts receivable credit balance reports Prepare daily refund check requests Prepare other daily credit balances other than refunds Post refund checks to patient accounts Mail refund checks with supporting documentation Personnel Supervision. Leads and trains employees. General Responsibilities: Performs other duties as assigned. Minimum Requirements: Education: High School Diploma or GED. Experience: At least 5 years of experience in Medical Billing, Medical Collections, Medical Billing Systems (IDX or other billing system) required. Licensure/Registrations/Certifications Required: None required. Knowledge, Skills & Abilities: Proven ability to manage a team of professionals and lead a departmental function Excellent verbal and written communication skills Proficient with the use of Microsoft Office tools Current OU Health Employees - Please click HERE to login.OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.

Job Description SSM Health Dermatology's mission is to strive as a team for excellence by providing the most comprehensive, patient-centered care every day. We are looking for a Patient Scheduling Representative to contribute in their own unique way to our Company's exceptional services and performance for our patients. Classification: This position is classified as Non-Exempt under the Fair Labor Standards Act (FLSA) Objective: Under the direct supervision of leadership, the Patient Scheduling Representative II is responsible for scheduling appointments for all SSM Health Dermatology locations as well as sending messages to clinical staff and provide support for patient check-in as needed. Qualifications: 2-5 years of medical office experience. Valid driver's license and auto insurance. Job Duties: Interview patients and/or families to ensure collection of all registration information, including the proper screening of uninsured patients. Updates and records patient insurance information. Respond and send clinical messages via Epic. Clarify appointment details with patient. Correct errors in registration error WQ. Maintain individual Epic in-basket. Cash management, process insurance updates and conduct patient check in/out. Collect self-pay balances, post professional charges, reconcile charges and batches at end of clinic, balance cash collections, and reconcile cash discrepancies. Assist patients with any registration-related questions or processes. Assist patients needing additional assistance and utilization of handicapped access, identify patients needing wheel-chair assistance and coordinate with Medical Assistants. Report any patient-involved incidents or near-misses for quality care improvement. Drive to satellite clinics as assigned. Other duties as assigned. Education: Minimum High School Diploma or GED. Associate's Degree Preferred. Physical Demands Sitting Typing Lifting up to 25 pounds

Community Hospital is hiring a Full Time Patient Access Rep with a $500 Sign On Bonus! We're offering an exciting opportunity to work alongside a dedicated, compassionate team - where you are valued just as much as the patients we serve. At Community Hospital, we are guided by our C.A.R.E.S. values where Compassion is required, Attitude is valued, Respect is demanded, Excellence is expected and Service is commended. Come be a part of a place where your hard work is recognized, your goals are supported, and your impact matters. What We Offer As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes: * Medical, dental, vision, and prescription coverage * Life and AD&D coverage * Availability of short- and long-term disability * Flexible financial benefits including FSAs, HSAs, and Daycare FSA. * 401(k) and access to retirement planning * Employee Assistance Program (EAP) * Paid holidays and vacation The Patient Access Representative is responsible for the complete and accurate registration of all patients obtaining services at the facility. Responsible for accurately gathering and entering patient information into the computer as received from the patient and/or the physician's office, verifying benefits for non pre-registered patients, and obtaining signatures on required forms. Responsible for collecting co-payments, deductibles, and co-insurance from patients at the time of service. Responsible for ensuring an efficient, complete, and timely patient registration process that models the customer service philosophy of the facility. Essential Functions: * Communicate with clinical departments or Scheduling Representative to obtain scheduled appointments and/or orders prior to the service date. * Pre-register 98% of all scheduled patients a minimum of three (3) business days in advance of their arrival. * Obtain, validate and accurately enter in the computer system, the patient's demographic and insurance information while maintaining an acceptable accuracy rate (95% plus) as evidenced by routine quality review. Information may be obtained from the physician's office or the patient via direct contact, telephone or fax. * Thoroughly review the MPI so that duplicate medical records numbers are avoided. * Obtain signatures on all necessary forms and documents required by hospital and by law. * Ensure MSP Questionnaire is completed for every Medicare registration. * Work closely and cooperatively with the physician office staff, schedulers and other hospital departments to schedule and prepare required information before the patient's arrival. * Utilize online programs to verify insurance eligibility and benefits, documenting findings on the patient account. Assist by contacting to the insurance company for pre-authorizations and pre-certifications as required prior to patient receiving service when asked by Director. * Effectively communicate with physician office staff to resolve authorization issues and coordinate registrations as required. * Collect co-payment, deductible or co-insurance previously identified by the Insurance Verification Specialist or as indicated on the insurance card or online eligibility system, when the patient arrives for service. * If working in Emergency registration, ensures compliance with the EMTALA regulation for all patients. * Log cash collected, generate receipts, and maintain balanced cash at all times. * Meet monthly cash collection goals as determined collaboratively by Department Director/Manager and CBO. * Consistently obtain and copy/scan insurance cards and driver licenses. * Responsible for knowing the functions of the phone system in order to professionally handle incoming calls, appropriately transfer calls, and assist with any internal calls when asked to do so by Department Director or Team Lead. * Perform the reception/greeter function at the front desk entrance as needed. * Verify medical licensure and check Medicare Sanctions websites for non-credentialed physicians ordering outpatient diagnostic tests (Community Hospital Only). * Consistently demonstrate premier customer service and communication skills with all internal and external customers/contacts and ensure the patient and their family members have the best hospital encounter possible. * Meet established quality and productivity standards for self and for the team. * Anticipate and adapt to change (e.g., hospital policy changes, operational/procedures, insurance changes) in a positive manner. * Foster and reinforce team-based results. * Adhere to time and attendance standards as outlined in the Human Resource Policy manual. Provide proper notification of absence or tardiness within established departmental time frames. * Ensure patient confidentiality adhering to HIPAA guidelines. * Demonstrate the knowledge, skills and abilities (competencies) to perform the duties outlined above annually in the form of a test or as evidenced by daily quality review and direct observation of the Team Lead and the Department Director/Manager. * Track and monitor productivity as requested. * Keep Department Director or Team Lead apprised of any delays in the registration process. * Remain current on scheduling, registration, insurance verification, and other patient registration processes in order to cover in the absence of other team members. * Perform other duties as assigned. Qualifications: * High School graduate or equivalent required; 2 years college preferred. * Experience in patient registration, verification and authorization in a medical center or comparable institution demonstrating the skill, knowledge and ability to perform registration duties preferred. * Working knowledge of governmental regulations and other reimbursement criteria preferred. * Ability to accurately type 40 WPM, complete forms, simple correspondence, handle payment transactions and enter data. * Excellent verbal and written communication as well as interpersonal skills required. * Demonstrated ability to handle multiple tasks with short time-lines, prioritize and organize work, and complete assignments in a timely and accurate manner. * Exceptional ability to interact and communicate effectively, tactfully, and diplomatically with patients, families, medical staff, co-workers, employers and insurance company representatives. * Must have a pleasant disposition, positive attitude and possess the ability to maintain a cordial and professional approach during periods of stress. * Skill in using office equipment: basic computer skills, photocopier, telephone, fax machine, and calculator. * Demonstrated ability to think and act decisively in a timely manner. * Ability to maintain operational knowledge of all insurance requirements necessary to achieve optimal reimbursement.

Join Our Team at Oklahoma Heart Hospital (OHH) ONE TEAM. ALL HEART. At OHH, we believe that patient care is truly at the heart of everything we do. Our dedicated team members are involved in every step of our patients' journeys, bringing hope, compassion, and healing to both patients and their families. Together with our physicians and caregivers, we're shaping the future of heart care in Oklahoma by serving the state and leading the nation. Why You'll Love Working Here: * Comprehensive Benefits: * Medical, Dental, and Vision coverage * 401(k) plan with employer match * Long-term and short-term disability * Employee Assistance Programs (EAP) * Paid Time Off (PTO) * Extended Medical Benefits (EMB) * Opportunities for continuing education and professional growth Please note that benefits may vary by position, and some roles (like PRN, Flex, Float, etc.) may have exclusions. For eligible positions, benefits start on your first day! We can't wait for you to join our heart-centered team! Responsibilities The Patient Access Specialist I will answer and process all telephone calls at the console; monitor all alarms, security systems and execute disaster and emergency protocols; update manuals, call lists and directories; and train new personnel. Makes decisions concerning notification of administrative personnel, staff and employees in response to situations, which pertain to health, safety and business interest of the hospital. Completes the registration of patients at bedside and/or at the registration areas assuring appropriate departmental policies and procedures are followed. Interacts with patients, family, physicians, nurses, managers and other staff; and handles confidential patient information. Performs all work with accord to the mission, vision and values of Oklahoma Heart Hospital. Qualifications Education: High school graduate or equivalent required. Experience: One (1) to three (3) years of clerical experience required, preferably in a medical setting. Previous PBX experience preferred. Working Knowledge: Windows based operating systems preferred. Professional verbal and written communication skills. Medical terminology and medical insurance knowledge preferred. As part of our team, you are empowered to work collaboratively with our physicians and other caregivers, and play an integral role in setting the standard for excellence in patient care. Every team member at OHH plays an integral role in our patients' experience. They are the reason OHH continues to serve the state and lead the nation. Be part of the future of cardiac care.

Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative. At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients. Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include: * 30 days PDO - Up to 6 weeks (PDO includes company observed holidays) * Continuing education opportunities * Scholarship program for employees * Matching 401(k) plan for all employees * Comprehensive insurance plans for medical, dental and vision coverage for full-time employees * Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees * Flexible spending account plans for full-time employees * Minimum essential coverage health insurance plan for all employees * Electronic medical records and mobile devices for all clinicians * Incentivized bonus plan Responsibilities Schedule patients to branch field clinicians. Communicate with field staff, patients, physicians, referral sources, caregivers, and other service providers in order to maintain proper care coordination and continuity of care. Manage the on-call notebook and hospitalization logs to enhance communication among stakeholders. Qualifications * Must possess a high school diploma or equivalent. * Must either 1) be a licensed practical or vocational nurse in the state in which they currently practice, with at least one year of clinical experience in a healthcare setting; or 2) have at least one year of home health, hospice, or pediatric experience within the last 24 months, and have a demonstrated understanding of staffing and scheduling requirements related to home care services. * Must have basic demonstrated technology skills, including operation of a mobile device. Education and experience, preferred * Previous experience in home health, hospice, or pediatrics is preferred. Requirements* * Must possess a valid state driver license * Must maintain automobile liability insurance as required by law * Must maintain dependable transportation in good working condition * Must be able to safely drive an automobile in all types of weather conditions* For employees located in Oregon, requirements related to driving are not applicable unless employee has a clinical license Additional Information Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.

Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative. At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients. Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include: 30 days PDO - Up to 6 weeks (PDO includes company observed holidays) Continuing education opportunities Scholarship program for employees Matching 401(k) plan for all employees Comprehensive insurance plans for medical, dental and vision coverage for full-time employees Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees Flexible spending account plans for full-time employees Minimum essential coverage health insurance plan for all employees Electronic medical records and mobile devices for all clinicians Incentivized bonus plan Responsibilities Schedule patients to branch field clinicians. Communicate with field staff, patients, physicians, referral sources, caregivers, and other service providers in order to maintain proper care coordination and continuity of care. Manage the on-call notebook and hospitalization logs to enhance communication among stakeholders. Qualifications Must possess a high school diploma or equivalent. Must either 1) be a licensed practical or vocational nurse in the state in which they currently practice, with at least one year of clinical experience in a healthcare setting; or 2) have at least one year of home health, hospice, or pediatric experience within the last 24 months, and have a demonstrated understanding of staffing and scheduling requirements related to home care services. Must have basic demonstrated technology skills, including operation of a mobile device. Education and experience, preferred Previous experience in home health, hospice, or pediatrics is preferred. Requirements* Must possess a valid state driver license Must maintain automobile liability insurance as required by law Must maintain dependable transportation in good working condition Must be able to safely drive an automobile in all types of weather conditions * For employees located in Oregon, requirements related to driving are not applicable unless employee has a clinical license Additional Information Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.

Department: Patient Access Specialist, Patient Access Employee Category: Non-Exempt Reporting Relationship: Patient Access Supervisor Character Qualities: Attentiveness-Showing the worth of a person or task by giving my undivided concentration. Discernment- Understanding the deeper reason why things happen. Resourcefulness- Making wise use of what others might overlook or disregard. Responsibility- Knowing and doing what is expected of me. Summary of Duties and Responsibilities: Perform duties, under direction of Patient Access Supervisor, in scheduling and providing assistance to patients to access Variety Care services throughout all clinics. Provides excellent customer service, answers telephones in a timely fashion, facilitates appointments, and follows all operational and clinical guidelines to provide service excellence. Communicates with Care teams to support an efficient delivery of care. Familiar with all services provided within our clinics and provides patient access through scheduling of appointments, telehealth services or connection to key resource departments. Primary Duties and Responsibilities: Provides excellent customer service and appropriate telephone etiquette at all times and schedules the patient based on their needs. Provides good verbal communication through active listening skills; personalized and attentive service and a caring and thoughtful attitude. Manages all incoming telephone calls and represents the VC health center as a first point of contact with a pleasant and professional demeanor. Strives to consistently meets and/or exceeds individual Patient Access performance measures. Proficient in EPIC (EMR) scheduling and Patient Access workflows to ensure appropriate documentation in patient communication, inbasket messaging, and patient data. Utilizes screening tools such as Symptom Screener to ensure patient acuity is assessed for the most appropriate service. Attends employee meetings and staff trainings to ensure continuous quality improvement in job performance. Obtains accurate and required information/documentation from patient at time of call. Utilizes Patient Access LEADS in coaching opportunities, job training, daily questions. Follows HIPAA guidelines and OCHS Privacy policy and procedure. Assures that office equipment is in good working order. Notifies appropriate staff members if problems arise. Able to handle patient/specialty complaints and seeks out manager assistance when needed. Embodies the strength of personal character. Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Must be a leader in the department and community. Result-oriented problem solver who is responsible and accountable. Supports Variety Care's accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable. Provide leadership and work with all staff to achieve the goals of the “Triple Aim” of healthcare reform-to improve the experience of care, improve health outcomes, and decrease healthcare costs. Performs Other duties as assigned. Essential Functions: Must be able to lift 25 pounds. Able to sit for long periods of time Qualifications Requirements, Special Skills or Knowledge: High School Diploma or GED. Computer experience, competency in data entry-business applications. Direct experience working with the public in customer service role in retail or phone. Expert communication-listening skills. Experience working with confidential information. Expert organizational skills - able to concentrate, and prioritize work in an active environment. Expert communication skills-ability to handle conflict, critical thinking and empathy-patient and customer service focused. Preferred Requirements, Special Skills or Knowledge: Medical Assistant experience. Experience with direct patient care. Bilingual (Spanish/English). Background knowledge of a medical environment. Understands medical terminology. Tele-marketing or previous call center experience. Experience OCHIN/EPIC Patient Service Representative experience. Patient Access Specialist experience.

About Us HIGHLIGHTS SHIFT: DAYS (7a-7p) JOB TYPE: PRN FACILITY TYPE: 16 bed Small-Format Hospital (8 ER, 8 Inpatient) PERKS: Night/Weekend shift differentials, 401K MATCH (100% vested day ONE!), Paid Referrals! We are Emerus, the leader in small-format hospitals. We partner with respected and like-minded health systems who share our mission: To provide the care patients need, in the neighborhoods they live, by teams they trust. Our growing number of amazing partners includes Allegheny Health Network, Ascension, Baptist Health System, Baylor Scott & White Health, ChristianaCare, Dignity Health St. Rose Dominican, The Hospitals of Providence, INTEGRIS Health, MultiCare and WellSpan. Our innovative hospitals are fully accredited and provide highly individualized care. Emerus' commitment to patient care extends far beyond the confines of societal norms. We believe that every individual who walks through our doors deserves compassionate, comprehensive care, regardless of their background, identity, or circumstances. We are committed to fostering a work environment focused on teamwork that celebrates diversity, promotes equity and ensures equal access to information, development and opportunity for all of our Healthcare Pros. Position Overview The purpose of this position is to serve as a liaison between patient/family, payers, Patient Financial Services, and other health care team members. You'll be asked to facilitate patient tracking and billing by obtaining/verifying accurate and complete demographic information, financially securing, and collecting out-of-pocket responsibility from guarantors to maximize hospital reimbursement. Essential Job Functions Maintain compliance with EMTALA, DNV, HIPAA and all other hospital and government regulations applicable to the Admissions settings and in handling of Medical Records Provide excellent customer service at all times by effectively meeting customer needs, understanding who the customers are, and building quality relationships The Patient Access Specialist plays a role in protecting patient safety by ensuring each patient is properly identified and triaged when they arrive to the hospital Answer telephone in a professional and courteous manner, record messages and communicate to appropriate medical staff Provide and obtain signatures on required forms and consents Obtain, verify, and enter complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle Verify insurance benefits for all plans associated with patient, confirming the correct payor and plan is entered into the patient accounting system Obtain insurance authorizations as required by individual insurance plans where applicable Maximize the efficiency and accuracy of the collection process by pursuing collections at the time of service in a customer service-oriented fashion Scan all registration and clinical documentation into the system and maintain all medical records Assist with coordinating the transfer of patients to other hospitals when necessary Respond to medical record requests from patients, physicians and hospitals Maintain cash drawer according to policies Maintain log of all patients, payments received, transfers and hospital admissions Maintain visitor/vendor log Other Job Functions Maintain a clean working environment for the facility. This includes the front desk, restroom, waiting room, break area and patient rooms when assistance is needed by medical staff Receive deliveries including mail from various carriers and forward to appropriate departments as needed Notify appropriate contact of any malfunctioning equipment or maintenance needs Attend staff meetings or other company sponsored or mandated meetings as required Assist medical staff as needed Perform additional duties as assigned Basic Qualifications High School Diploma or GED, required 2 years of patient registration and insurance verification experience in a health care setting, preferred Emergency Department registration experience, strongly preferred Knowledge of various insurance plans (HMO, PPO, POS, Medicare, Medicaid) and payors, required. Basic understanding of medical terminology Excellent customer service Working knowledge of MS Office (MS Word, Excel and Outlook), strongly preferred. Position requires fluency in English; written and oral communication Fluency in both English & Spanish is a requirement in the El Paso Market Pennsylvania Candidates: Act 33 (Child Abuse History Clearance), & Act 73 (FBI Fingerprint Criminal History Clearance) completed within the last 5 years, or must be obtained prior to start date. We can recommend jobs specifically for you! Click here to get started.

Position Title:Registrar - University of Oklahoma Medical Center - Emergency Department - Full-Time 7a-3:30p, Monday-Friday (Rotating Weekends) Department:AdmittingJob Description: General Description: Responsible for timely and accurate patient registration. Interviews patients for all pertinent account information and verifies insurance coverage. Essential Responsibilities: Interview patients at workstation or at bedside to obtain all necessary account information. Ensure charts are completed and accurate. Verify all insurance and obtain pre-certification/authorization. Calculate and collect patient liable amounts. Ensure that all necessary signatures are obtained for treatments. Answer any questions and explains policies clearly. Process patient charts according to paperwork flow needs and established productivity standards. Welcome patient and family members in a professional manner. Contact the nursing staff for emergency medical needs and answer patient and visitor questions. Interview incoming patients, his/her relatives, or other responsible individuals to obtain identifying and biographical information with insurance and financial information. Assign I-plans accurately and research Patient Visit History to comply with the Medicare 72 hour rule. Search Master Patient Index (MPI) completely and assign the correct medical code number. Notify Medical Records for any duplicate unit numbers. Verify insurance benefits and determines pre-certification status. If pre-certification is needed, call the insurance pre-cert department and initiate review or verify authorization number provided by scheduling staff. Enter all information and authorization numbers into the registration system. Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties. Obtain copies of necessary identification and insurance cards. Explain policies regarding services, charges, insurance billing, and payment of account. Request full or partial payment for services rendered according to collection policies. Issue a Business Office letter to all patients according to policy. Obtain proper authorization for treatment and approval codes from the insurance carrier for patients presenting for treatment insured by a Managed Care Organization (MCO). Collect co-pays, deposits, and deductibles and documents collection status in the system and chart. Issue waivers for signatures when appropriate. Inform former patients or their representatives of delinquent accounts and attempt to obtain payment. Refer delinquent accounts to the Manager/Supervisor for further action. Receive and receipt payments from patient for services rendered. Prepare daily deposits and maintains the integrity of the cash drawer. Produce paperwork on each patient for distribution to appropriate departments. Align pertinent documents for establishing the patient's medical record and financial file. Register and admit all patients after the other registration departments are closed. Route admission documents and forms to appropriate departments Price, key, and detail patient charges. Burst charts for distribution to physician's billing service, medical records, ancillary departments, and the business office. Check for double charges on all accounts. Work with physician offices and ancillary departments, providing information when necessary or forwarding relevant documents. Document complaints received from patients, the medical staff, and ancillary departments on an incident report form and refer to coordinator for follow-up action. Acknowledge, file, and send MOX messages via Meditech. Check for physician orders and attaches them to the patient medical records to ensure that patients are receiving appropriate tests. Escort patient to his/her destination or refers patient to an available escort. Activate all pre-registered patients that have reported for services. Abstract patient charts once discharged for the ER and retrieves a patient Medical Record once they present to ER for treatment. Attends in-service presentations, and completes mandatory education week, including but not limited to, infection control, patient safety, quality improvements, Material Safety Data Sheets (MSDS) and Occupational Safety and Health Administration (OSHA) standards. Demonstrates knowledge of occurrence reporting system and utilizes system to report potential patient safety issues. General Responsibilities: Performs other duties as assigned. Minimum Qualifications: Education: High School Diploma or GED required. Experience: 0-3 years of experience required. 1 or more years of registration experience preferred. Licensure/Certifications/Registrations Required: None required. Knowledge, Skills and Abilities: Communication - communicates clearly and concisely, verbally and in writing. Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations. Interpersonal skills - able to work effectively with other employees, patients and external parties. PC skills - demonstrates proficiency in PC applications as required. Basic skills - able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately. Current OU Health Employees - Please click HERE to login.OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.

Department: Patient Access Specialist, Patient Access Employee Category: Non-Exempt Reporting Relationship: Patient Access Supervisor Character Qualities: Attentiveness-Showing the worth of a person or task by giving my undivided concentration. Discernment- Understanding the deeper reason why things happen. Resourcefulness- Making wise use of what others might overlook or disregard. Responsibility- Knowing and doing what is expected of me. Summary of Duties and Responsibilities: Perform duties, under direction of Patient Access Supervisor, in scheduling and providing assistance to patients to access Variety Care services throughout all clinics. Provides excellent customer service, answers telephones in a timely fashion, facilitates appointments, and follows all operational and clinical guidelines to provide service excellence. Communicates with Care teams to support an efficient delivery of care. Familiar with all services provided within our clinics and provides patient access through scheduling of appointments, telehealth services or connection to key resource departments. Primary Duties and Responsibilities: Provides excellent customer service and appropriate telephone etiquette at all times and schedules the patient based on their needs. Provides good verbal communication through active listening skills; personalized and attentive service and a caring and thoughtful attitude. Manages all incoming telephone calls and represents the VC health center as a first point of contact with a pleasant and professional demeanor. Strives to consistently meets and/or exceeds individual Patient Access performance measures. Proficient in EPIC (EMR) scheduling and Patient Access workflows to ensure appropriate documentation in patient communication, inbasket messaging, and patient data. Utilizes screening tools such as Symptom Screener to ensure patient acuity is assessed for the most appropriate service. Attends employee meetings and staff trainings to ensure continuous quality improvement in job performance. Obtains accurate and required information/documentation from patient at time of call. Utilizes Patient Access LEADS in coaching opportunities, job training, daily questions. Follows HIPAA guidelines and OCHS Privacy policy and procedure. Assures that office equipment is in good working order. Notifies appropriate staff members if problems arise. Able to handle patient/specialty complaints and seeks out manager assistance when needed. Embodies the strength of personal character. Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Must be a leader in the department and community. Result-oriented problem solver who is responsible and accountable. Supports Variety Care's accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable. Provide leadership and work with all staff to achieve the goals of the “Triple Aim” of healthcare reform-to improve the experience of care, improve health outcomes, and decrease healthcare costs. Performs Other duties as assigned. Essential Functions: Must be able to lift 25 pounds. Able to sit for long periods of time Qualifications Requirements, Special Skills or Knowledge: High School Diploma or GED. Computer experience, competency in data entry-business applications. Direct experience working with the public in customer service role in retail or phone. Expert communication-listening skills. Experience working with confidential information. Expert organizational skills - able to concentrate, and prioritize work in an active environment. Expert communication skills-ability to handle conflict, critical thinking and empathy-patient and customer service focused. Preferred Requirements, Special Skills or Knowledge: Medical Assistant experience. Experience with direct patient care. Bilingual (Spanish/English). Background knowledge of a medical environment. Understands medical terminology. Tele-marketing or previous call center experience. Experience OCHIN/EPIC Patient Service Representative experience. Patient Access Specialist experience.