Lead Patient Access Specialist
Patient service representative job in Fort Myers, FL
Department: LPG Contact Center Work Type: Full Time Shift: Shift 1/7:00:00 AM to 6:00:00 PM Minimum to Midpoint Pay Rate:$21.01 - $24.69 / hour The Lead Patient Access Specialist meets all requirements for the Patient Access Specialist II and are proficient in all areas. Demonstrates and commits to delivering the highest quality patient care with exceptional customer service. The Lead will be a patient advocate and exhibit leadership skills in which fosters a team environment. Along with the leadership, will be responsible for the daily functions of the department.
The Lead will be responsible for guiding and monitoring the staff with the workflow process, leading daily department huddles, and embrace process improvement. In addition, they will demonstrate strong listening skills, acknowledge patients/staff concerns, always ensuring that we are meeting patients needs. This person will monitor staff calls and review the results with the staff to provide support and training as needed. One expectation of this job is to lead and coach staff to enable them to meet or exceed their key performance indicators, improve their skills and competencies.
The Lead will be responsible for ensuring that all staff deliver the highest quality service to our customers. As a member of the leadership team, this person will be an influence on how staff performs, and therefore, how our LPG Contact Center performs.
This job requires a highly motivated person that can address many different tasks in what a challenging environment is often. The Lead will manage and resolve staff/customer complaints and communicate to the leadership team. Will participate in the interviewing process, offer input in annual reviews and assume the supervisory role in the absence of leadership.
Must maintain their proficiency in all duties of a Patient Access Specialist II and will continue to achieve exceptional quality scores/error rate and be crossed trained to schedule in ALL service lines.
Requirements
Education: High School Diploma or equivalent required.
Experience: Minimum of 1 year of Customer Service and Scheduling Experience required.
Certification: N/A
License: N/A
Other: Medical terminology knowledge required. Excellent customer service, including verbal and written communication skills required. Knowledge and understanding of telephone etiquette, including strong listening skills are essential. Ability to effectively, precisely and clearly communicate with other departments, physician practices, staff and providers. Must be able to type a minimum of 30 words per minute. 35 words per minute preferred. Data entry skills and good computer skills are required, including knowledge of Microsoft Office. Proficiency in Epic and Cadence. Expert understanding of all modalities, tests, and diagnosis related scheduling procedures. Exhibits leadership skills & fosters a team environment. Bilingual is helpful.
US:FL:Fort Myers
Patient Services Coordinator LPN Home Health
Patient service representative job in Bradenton, FL
Become a part of our caring community and help us put health first The Patient Services Coordinator-LPN is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management.
Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console.
Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console.
Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary.
Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff.
Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit.
Completes requested schedules for all add-ons and applicable orders:
Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen.
Schedules TIF OASIS collection visits and deletes remaining schedule.
Reschedules declined or missed (if appropriate) visits.
Processes reassigned and rescheduled visits.
Ensures supervisory visits are scheduled.
Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report.
Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff.
Verifies visit paper notes in scheduling console as needed.
Assists with internal transfer of patients between branch offices.
If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary.
If clinical, may be required to perform patient visits and / or participate in on-call rotation.
Use your skills to make an impact
Required Experience/Skills:
Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices
Have at least 1 year of home health experience.
Prior packet review / QI experience preferred.
Coding certification is preferred.
Must possess a valid state driver's license and automobile liability insurance.
Must be currently licensed in the State of employment if applicable.
Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$45,400 - $61,300 per year
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Auto-ApplyCare Coordinator
Patient service representative job in Fort Myers, FL
**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Care Coordinator is a highly visible customer service and patient-focused role. They work directly with the organization's patient population and their families to authorize, schedule, and ensure completion of patient visits with specialty care. This includes working with insurance representatives and outside vendors, arranging transportation, communicating with physicians, clinicians and other medical personnel, and any other entities necessary for successful completion of approved referrals.
**ESSENTIAL JOB DUTIES/RESPONSIBILITIES:**
+ Serve as primary point of contact for incoming and outgoing patient referrals. Triage referrals, gather necessary information, ensure timely processing and assignment to appropriate providers.
+ Facilitates communication, collaboration, and coordination of care. Coordinating appointments, referrals, transitions of care between primary care, specialists, hospitals, and other healthcare settings, ensuring seamless transitions and continuity of care.
+ Schedules patients utilizing coordinated provider list (CPL), makes all necessary arrangements related to the appointment, notify patients of appointment information: date, time, and location.
+ Uses web-based insurance platforms to generate referral authorizations.
+ Effectively communicates the physicians/clinicians needs or outstanding items to patients.
+ Follows all referrals through to completed appointment and obtains all documentation related to appointment, uploading into organization's medical record system for physician review prior to PCP follow-up appointment.
+ Ensures any missed external appointments are rescheduled and communicated to the PCP.
+ Addresses referral-related phone calls from patients, providers, etc. Completes and addresses phone messages in a timely manner.
+ Provides extraordinary customer service to all internal and external customers.
+ Performs other related duties as assigned.
**KNOWLEDGE, SKILLS AND ABILITIES:**
+ Knowledge of medical terminology, CPT, HCPCS and ICD coding desired
+ An understanding of the company's patient population, including the complexities of Medicare programs
+ Exceptional organizational skills with the ability to effectively prioritize and complete tasks in a timely manner.
+ An understanding of the company's patient population, including the complexities of Medicare programs
+ Detail-oriented with the ability to multi-task.
+ Able to exercise proper phone etiquette.
+ Ability to navigate proficiently through computer software systems & use technology.
+ Ability to work well with patients, colleagues, physicians and other personnel in a professional manner.
+ Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software.
+ Spoken and written fluency in English; bilingual preferred.
+ Flexible to work evening, weekends and/or holidays as needed
**EDUCATION AND EXPERIENCE CRITERIA:**
+ High School diploma or equivalent required
+ A minimum of 1 year of referral experience in a healthcare setting required.
+ Experience with web-based insurance sites and obtaining referrals/authorizations for multiple payors preferred.
+ Experience with Web IVRs and obtaining referrals/authorizations for multiple payers strongly preferred
+ Healthcare experience within the Medicare Advantage population preferred.
+ Medical Assistant certification preferred
+ CPR for Healthcare Providers is preferred
**PAY RANGE:**
$17.0 - $24.26 Hourly
**EMPLOYEE BENEFITS**
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE (**************************************************
Current Contingent Worker please see job aid HERE to apply
\#LI-Onsite
Patient Care Coordinator
Patient service representative job in Fort Myers, FL
Job Description
Our office, Southwest Florida Oral Surgery - Fort Myers, is seeking a Patient Care Coordinator to join our busy specialty practice. This role also brings an exciting change of scenery - you'll get to travel to our beautiful Cape Coral and Naples locations while expanding your professional network!
Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career.
Your Responsibilities
You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following:
Welcoming patients to the dental office
Maintaining accurate patient records
Answering all incoming calls and redirecting them or keeping messages
Check, sort and forward emails
Keep updates records and files
Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.)
Some travel to our Cape Coral and Naples location as needed
As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed.
Your Background
You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following:
1 year of proven experience as front desk representative, agent or relevant position
Familiarity with office machines (e.g fax, printer ect.)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
A high school diploma
Desires to help your patients
If this sounds like you, you will fit right in with the team!
Why You Should Join Our Team
A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.
We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between.
Your Benefits & Perks:
BCBS High Deductible & PPO Medical insurance Options
VSP Vision Coverage
Principal PPO Dental Insurance
Complimentary Life Insurance Policy
Short-term & Long-Term Disability
Pet Insurance Coverage
401(k)
HSA / FSA Account Access
Identity Theft Protection
Legal Services Package
Hospital/Accident/Critical Care Coverage
Paid Time Off
Diverse and Inclusive Work Environment
Strong culture of honesty and teamwork
We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.
Position Base Pay Range$17-$21 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.
Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at **************************************************
Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more.
Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.
Patient Service Center Site Coordinator/Lead Phlebotomist-Cape Coral
Patient service representative job in Cape Coral, FL
At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!
We are seeking a Patient Service Center (PSC) Site Coordinator to join our team. This position will be responsible for the coordination and oversight of activities of Patient Service Centers within an assigned area. The PSC Coordinator will work closely with the PSC staff, management, as well as the laboratory staff and clients to ensure optimal operation of the Patient Service Center. The position will also perform phlebotomy and specimen processing procedures at LabCorp Patient Service Centers under minimal supervision.
Work Schedule: 40 hours weekly. Monday thru Friday 7:00am - 3:30pm; Rotating Saturday's 7:30am - 11:30am
Work Location: Walgreens Pine Island - 4 NE Pine Island Rd, Cape Coral, FL 33909
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.
PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics.
Job Responsibilities:
Observe and report any performance, compliance or staffing related issues to supervisors
Manage and monitor patient flow, wait times, inventory levels and information logs
Monitor monthly productivity reports and report any deviations as necessary
Address any customer service related issues in a prompt and respectful manner
Promote team work, cohesiveness and effective communication among coworkers
Perform blood collections by venipuncture and capillary techniques for all age groups
Collect specimens for drug screens, paternity tests, alcohol tests etc.
Perform data entry of patient information in an accurate and timely manner
Process billing information and collect payments when required
Prepare all collected specimens for testing and analysis
Administrative and clerical duties as necessary
Travel to additional sites when needed
Job Requirements:
High school diploma or equivalent
Minimum 1 year of experience as a phlebotomist
Prior experience is a leadership position is a plus
Phlebotomy certification from an accredited agency is preferred
In depth knowledge of phlebotomy duties, responsibilities and techniques
Proven track record in providing exceptional customer service
Strong communication skills; both written and verbal
Ability to work independently or in a team environment
Comfortable working under minimal supervision
Reliable transportation and clean driving record if applicable
Flexibility to work overtime as needed
Able to pass a standardized color blindness test
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
Auto-ApplyPatient Care Coordinator
Patient service representative job in Sarasota, FL
As a Treatment Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.
Schedule (days/hours)
M-Th 9-5
Responsibilities
* Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
* Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
* Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism
Qualifications
* At least one year related experience
* Knowledge of dental terminology
* Strong communication and interpersonal skills, with a focus on delivering exceptional customer service
Preferred Qualifications
* Previous experience in a dental or medical office setting
Compensation
$19-$20/ HR
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
Auto-ApplyPatient Care Coordinator
Patient service representative job in Venice, FL
We are looking for a Patient Care Coordinator to join the team!
The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales.
Responsibilities
Responsibilities
Greet and welcome patients in a timely, professional and engaging manner
Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
Contact patients to follow up on visits and to build lasting patient relationsships
Ensure compliance with health, privacy, and safety regulations
Travel as needed for training and to perform job functions
Benefits for FT Employees
Healthcare Benefits (Medical, Dental, Vision)
Paid time Off
401(k)
Employee Assistance Program
Qualifications
Qualifications
Minimum of high school diploma or equivalent required
2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting
Experience with dental practice management software such as Denticon/Dentrix preferred
Excellent communication skills to interact with patients, office staff, and third party stakeholders
Attention to detail in maintaining patient records and managing financial transactions
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
Auto-ApplyPatient Care Coordinator
Patient service representative job in Venice, FL
We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales.
Responsibilities
Responsibilities
* Greet and welcome patients in a timely, professional and engaging manner
* Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
* Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
* Contact patients to follow up on visits and to build lasting patient relationsships
* Ensure compliance with health, privacy, and safety regulations
* Travel as needed for training and to perform job functions
Benefits for FT Employees
* Healthcare Benefits (Medical, Dental, Vision)
* Paid time Off
* 401(k)
* Employee Assistance Program
Qualifications
Qualifications
* Minimum of high school diploma or equivalent required
* 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting
* Experience with dental practice management software such as Denticon/Dentrix preferred
* Excellent communication skills to interact with patients, office staff, and third party stakeholders
* Attention to detail in maintaining patient records and managing financial transactions
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
Auto-ApplyCare Coordinator
Patient service representative job in Sarasota, FL
Job Description
SUMMARY OF RESPONSIBILITIES:
This is a professional position that provides short term Care Coordination services to assist the identified High Need High Utilizer clients with linkage to services and supports they need to successfully transition from higher levels of care to community-based care.
MINIMUM QUALIFICATIONS:
This position requires at least one year experience working with the severe and persistent mentally ill population. A minimum of a HS diploma or GED equivalent required. Bachelor's Degree preferred.
ESSENTIAL DUTIES/RESPONSIBILITES:
Engage the individual in their current setting, (e.g., crisis stabilization unit (CSU), SMHTF, homeless shelter, detoxification unit, addiction receiving facility, etc.)
Develop a care plan with the individual based on shared decision making that emphasizes self-management, recovery and wellness, including transition to community based services and/or supports.
Provide frequent contact for the first 30 days of services, ranging from daily to a minimum of three times per week.
Establishes relationships with community agencies and resources
Makes appropriate referrals and link clients with appropriate services, treatment providers, and resources
Monitors client's treatment and progress toward established goals
Advocates for the needs of the clients
Documents all activities including progress or lack of progress of the case plan goals in progress notes in accordance with CBH policy and contractual guidelines
Computer Literacy
Completes all training requirements in a timely manner
Completes all other duties and special projects as assigned
CFS - Patient Care Representative
Patient service representative job in Venice, FL
PATIENT CARE REPRESENTATIVE About US EYE: US Eye, is a physician-led, patient-centric network of eye care practices committed to providing exceptional patient service through premium technology and unrivaled provider expertise. We are one of the nation's leading multi-specialty physician groups providing patients with care in ophthalmology, optometry, dermatology and facial surgery. With 50 clinics and 5 surgery centers, led by 95 providers and more than 1,000 team members system wide, we deliver world class care to patients throughout Florida, the Carolinas and Virginia.
About Center for Sight: At the core of US Eye is the platform practice Center For Sight, a market-leading practice with a reputation for providing superior patient service, utilizing state-of-the-art technology, offering innovative procedures, and employing world-class physicians. Center For Sight is one of the nation's leading multi-specialty physician groups providing care in ophthalmology, optometry, dermatology, and cosmetic facial surgery. With fourteen locations, over 40 providers and the best and brightest team members, Center For Sight is proud to be named the #1 practice in the area.
Job Summary: Patient Care Representatives are responsible for maintaining a friendly, professional environment as our first, and last, point-of-contact for our patients. It is important that Patient Care Representatives are polite, attentive, and organized to enhance the overall patient experience.
Essential Job Functions:
* Greet and direct all patients, visitors, and staff upon entry of the practice. Monitor the reception areas throughout the day and provide assistance as needed.
* Provide a pleasant, and prompt check-in experience for all patients by verifying necessary information and assisting with any questions they may have around the patient questionnaires and forms.
* Print daily team/physician schedules as evidenced by the schedule of appointments for that day.
* Attend to walk-in patients, scheduling inquiries, and prescription/record pick-up as necessary.
* Disseminate pertinent information using telephone systems and/or computer software systems as appropriate.
* Cross-check and update next-day charts as evidenced by the appointment schedule.
* Maintain an orderly and pleasing workspace that ensures both integrity and safety for our patients and staff.
* Complete appointment confirmation calls based on the patient appointment schedule.
* Collect any necessary co-payments, non-covered service fees, and/or any existing account balances during the patient check-out period.
* Fill out essential reports and forms as requested.
* Additional administrative responsibilities as needed.
Competencies:
* Demonstrated knowledge of material, methods, instruments, and equipment.
* Demonstrated ability to read, write, and perform mathematical calculations.
* Ability to follow oral and written instructions.
* Demonstrated ability to multi-task, work in a fast-paced environment, and manage time appropriately in an effort to meet the deadlines and requirements of the organization.
Education and Experience:
* High school diploma.
* Experience with Microsoft Office products.
* Prior experience in a customer service role.
* Must be able to work under pressure and respond to patient requests in a positive manner.
* Associate's degree (preferred).
Position Type and Expected Hours of Work:
* This is a full-time position located in [CITY, STATE]
* Days and hours are
* Travel to other locations as necessary
Benefits:
401(K) Company Match
Medical and Dental Insurance
Vision Benefits
Flexible Spending Accounts
Pet Insurance
Disability Insurance
Life Insurance
Continuing Education
Paid Time Off
US Eye provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Patient Care Coordinator
Patient service representative job in Venice, FL
Job DescriptionSalary: $16/hr.
Looking for a fun and rewarding office environment? Look no further! We are now actively hiring for Patient Care Coordinators.
At Audibel we help our patients with the gift of hearing! This is the kind of position where you will feel appreciated and utilized for not only your skills and experience, but for the compassion and sincerity you bring each day! If that's not enough reason, maybe these incentives below will help:
*Benefits offered after 30 days, (Medical/Dental/Vision/Life/Short- and Long-term Disability)!
**Also, after 30 days of employment, you will be eligible to use 1 Paid Personal/Sick day per Quarter!
*After just 6 months, you will earn 1 week of paid vacation time! After 2 years you will have 2 weeks of paid vacation time!! In 5 years, 3 weeks of paid vacation time!!!
**If you do not use your Paid Personal/Sick day, or any of your Vacation days, you may redeem them on your pay!
This is a one-of-a-kind opportunity to become part of the Audibel Family!
PLEASE NO PHONE CALLS - APPLY ONLINE
Summary of Duties:
Manage office schedule to ensure efficient patient care
Utilize Sycle to set appointments, update patient information, and enter patient purchases
Communicate effectively via phone, text and email with patients, peers, the corporate office, and the manufacturer
Teamwork Oriented - Work along side your office counterpart; regional and corporate management
Maintain a clean, inviting andfriendly environment in the office
Maintain accurate records of deposits, inventory, and call activity
Basic understanding and knowledge of hearing instruments and their function
Requirements:
Proficientcomputer skills
Excellent communication skills - bilingual is a plus
Ability to work quickly, accurately, and independently in a fast-paced environment
Strong ability to multitask for efficient use of time
Speech clarity
Reliable transportation
Hours of Operation:
Monday - Friday 9AM - 4:30PM
Saturdays by appointment only
Education:
High school diploma or equivalent
CNAs & HHAs Flexible Schedules, Competitive Pay!
Patient service representative job in Fort Myers, FL
Job DescriptionBenefits:
Overtime Opportunities
Competitive salary
Flexible schedule
Join Our Growing Team at Assisting Hands Home Care! Are you a compassionate CNA, HHA, or experienced caregiver looking for a rewarding career? Assisting Hands Home Care is hiring caregivers now to provide one-on-one in-home care for seniors in Lee County and Charlotte County, including Fort Myers, Cape Coral, Bonita Springs, Estero, and Lehigh Acres.
Why Work With Us?
Flexible Schedules Full-time & part-time available!
Competitive Pay Earn $16.50-$19.50 per hour (based on location & case complexity).
Overtime Pay Get paid fairly for your hard work.
Reliable Paycheck We are not a registry; we pay payroll taxes and liability insurance.
Supplemental Insurance Extra coverage available.
Family-Owned Business Hands-on support from owners who care.
Plenty of Hours Available We have more cases than staff!
Requirements:
CNA, HHA, or caregiving experience (home care or assisted living)
Level 2 Background Check (or ability to pass one)
CPR Certification
Alzheimers, HIV/AIDS, and Assistance with Medication Certificates
DOEA Training Certificate & TB Test
Valid Drivers License & Reliable Transportation
MUST speak and understand English
Ready to make a difference? Apply today!
call ************, extension 3.
Join Assisting Hands Home Care and help seniors stay safe and happy in their homes!
*note: Pay range is between $16.50-19.50/ hour. Pay depends on location and complexity of the case or cases assigned. We cannot guarantee hours.
Patient Services Specialist
Patient service representative job in Fort Myers, FL
At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. As the Patient Services Specialist, you are responsible for providing administrative and general support to staff, patients and Physicians to ensure that a high quality, professional and efficient administration service is consistently provided to patients. This role is a crucial link between our patient's and clinical teams.
Reporting lines:
The Patient Services Specialist will report directly to the Center Lead, Senior Patient Services Specialist or Office/ Practice Administrator. The Patient Services Specialist will not have any direct reports. Reporting lines and direct reports may change from time to time in line with the requirements of the role.
Your key responsibilities:
As Patient Services Specialist, you will ensure a high level of patient service is provided including anticipating needs, maintaining patient service expectations, and reacting to feedback. You are expected to maintain a professional service which meets patient needs.
Customer Service
* Monitoring and reacting to patient feedback
* Monitoring the flow of patients and directing as appropriate
* Answering and attending to all telephone calls in a timely manner
* Responding to queries in accordance with the privacy policy
* Having a breadth of service knowledge to respond to patient queries
* Providing support to Physicians and other internal customers, as required
* Assist with patient questions regarding billing and insurance payments
* Maintenance and improvement of the patients' waiting room
* Maintaining the look and feel of both patient and employee-facing spaces, restocking supplies, and organization
* Dealing with people traffic, by directing vendors and visitors as they come and ensuring compliance to sign in protocols
Maintaining the Integrity of Patient Records
* Scheduling Physician appointments with regard to availability & appropriate timeframes
* Undertaking all actions to support a Physicians clinic visit, including ensuring the completeness of patient records prior to and subsequent to the visit
* Admitting and discharging patients, prior to and following, consultation, evaluation and follow-up appointments
* Registering new patients in a timely manner and ensuring the accuracy of personal and billing details
* Ensuring all documentation and correspondence required for the consultations appointment is registered
* Creating referring doctor records as required
* Following up on referrals
* Document management
You are required to work co-operatively within a multidisciplinary team and assist other team members to achieve team objectives and work outcomes.
* Adhere to the policies and procedures as documented in the work instruction manual and as directed
* Contribute to team development through contributing in team huddles, participating in team problem solving, supporting Center Leads and Physicians with ad hoc tasks, etc.
* General administrative and patient support duties, e.g. document management, report generation
Your key working relationships:
As the Patient Services Specialist, you need to develop strong relationships with the following internal parties:
* Patients
* Physicians both internal and external
* Patient Services teams
* Financial Counsellors
* Radiation Therapists
* Center Lead
* Regional Lead
* Quality
* External vendors
Experience & Qualifications
* High School Diploma or equivalent
* Demonstrated ability in an administrative role within a busy, customer focussed environment, medical preferred.
* Handle and resolve urgent matters and time critical medical appointments
* Strong organization and communication skills, with the ability to liaise with both internal and external stakeholders.
* Proven experience to work effectively both independently and in a team environment.
* Knowledge of patient billing systems and related funding mechanisms.
* Ability to use clinical administration systems, as well as Microsoft Office software
* Collaborative approach in working with the wider administration team and other internal customers, in line with the organization values.
* Flexible approach to work
* Travel as required to other centers
Minimum Physical Capabilities:
In order to be able to perform normal duties in the Patient Services Specialist role, the worker must be able to perform all of the following physical capabilities:
* Lifting up to 11 lbs occasionally floor to waist height,
* Frequent forward reaching, fine motor control (hand and arm)
* Sitting for up to 30mins at a time
* Occasional standing and walking
* Occasional bending and squatting
* Rare pushing and pulling to assist with a patient transfer
About GenesisCare:
An integrated oncology and multispecialty network in Florida providing care for more than 120,000 patients annually, GenesisCare U.S. offers community-based cancer care and other services at convenient locations. The company's purpose is to redefine the care experience by improving patient outcomes, access and care delivery. With advanced technology and innovative treatment options, skilled physicians and support staff offer comprehensive and coordinated care in radiation oncology, urology, medical oncology, hematology, diagnostics, ENT and surgical oncology. For more information, visit *****************************
GenesisCare is an Equal Opportunity Employer that is committed to diversity and inclusion.
Auto-ApplyPatient Service Center Site Coordinator/Lead Phlebotomist-Cape Coral
Patient service representative job in Cape Coral, FL
At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!
We are seeking a Patient Service Center (PSC) Site Coordinator to join our team. This position will be responsible for the coordination and oversight of activities of Patient Service Centers within an assigned area. The PSC Coordinator will work closely with the PSC staff, management, as well as the laboratory staff and clients to ensure optimal operation of the Patient Service Center. The position will also perform phlebotomy and specimen processing procedures at LabCorp Patient Service Centers under minimal supervision.
**Work Schedule: 40 hours weekly.** Monday thru Friday 7:00am - 3:30pm; Rotating Saturday's 7:30am - 11:30am
**Work Location:** Walgreens Pine Island - 4 NE Pine Island Rd, Cape Coral, FL 33909
**Benefits:** Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here (************************************************************** .
_PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics._
**Job Responsibilities:**
+ Observe and report any performance, compliance or staffing related issues to supervisors
+ Manage and monitor patient flow, wait times, inventory levels and information logs
+ Monitor monthly productivity reports and report any deviations as necessary
+ Address any customer service related issues in a prompt and respectful manner
+ Promote team work, cohesiveness and effective communication among coworkers
+ Perform blood collections by venipuncture and capillary techniques for all age groups
+ Collect specimens for drug screens, paternity tests, alcohol tests etc.
+ Perform data entry of patient information in an accurate and timely manner
+ Process billing information and collect payments when required
+ Prepare all collected specimens for testing and analysis
+ Administrative and clerical duties as necessary
+ Travel to additional sites when needed
**Job Requirements:**
+ High school diploma or equivalent
+ Minimum 1 year of experience as a phlebotomist
+ Prior experience is a leadership position is a plus
+ Phlebotomy certification from an accredited agency is preferred
+ In depth knowledge of phlebotomy duties, responsibilities and techniques
+ Proven track record in providing exceptional customer service
+ Strong communication skills; both written and verbal
+ Ability to work independently or in a team environment
+ Comfortable working under minimal supervision
+ Reliable transportation and clean driving record if applicable
+ Flexibility to work overtime as needed
+ Able to pass a standardized color blindness test
**_If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!_**
**Labcorp is proud to be an Equal Opportunity Employer:**
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
**We encourage all to apply**
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site (**************************************************** or contact us at Labcorp Accessibility. (Disability_*****************) For more information about how we collect and store your personal data, please see our Privacy Statement (************************************************* .
Patient Care Coordinator
Patient service representative job in Sarasota, FL
We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales.
Responsibilities
Responsibilities
* Greet and welcome patients in a timely, professional and engaging manner
* Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
* Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
* Contact patients to follow up on visits and to build lasting patient relationsships
* Ensure compliance with health, privacy, and safety regulations
* Travel as needed for training and to perform job functions
Benefits for FT Employees
* Healthcare Benefits (Medical, Dental, Vision)
* Paid time Off
* 401(k)
* Employee Assistance Program
Qualifications
Qualifications
* Minimum of high school diploma or equivalent required
* At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting
* Experience with dental practice management software such as Denticon/Dentrix preferred
* Excellent communication skills to interact with patients, office staff, and third party stakeholders
* Attention to detail in maintaining patient records and managing financial transactions
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
Auto-ApplyPatient Care Coordinator
Patient service representative job in Sarasota, FL
We are looking for a Patient Care Coordinator to join the team!
The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales.
Responsibilities
Responsibilities
Greet and welcome patients in a timely, professional and engaging manner
Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
Contact patients to follow up on visits and to build lasting patient relationsships
Ensure compliance with health, privacy, and safety regulations
Travel as needed for training and to perform job functions
Benefits for FT Employees
Healthcare Benefits (Medical, Dental, Vision)
Paid time Off
401(k)
Employee Assistance Program
Qualifications
Qualifications
Minimum of high school diploma or equivalent required
At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting
Experience with dental practice management software such as Denticon/Dentrix preferred
Excellent communication skills to interact with patients, office staff, and third party stakeholders
Attention to detail in maintaining patient records and managing financial transactions
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
Auto-ApplyCFS - Patient Care Representative
Patient service representative job in Fort Myers, FL
PATIENT CARE REPRESENTATIVE About US EYE: US Eye, is a physician-led, patient-centric network of eye care practices committed to providing exceptional patient service through premium technology and unrivaled provider expertise. We are one of the nation's leading multi-specialty physician groups providing patients with care in ophthalmology, optometry, dermatology and facial surgery. With 50 clinics and 5 surgery centers, led by 95 providers and more than 1,000 team members system wide, we deliver world class care to patients throughout Florida, the Carolinas and Virginia.
About Center for Sight: At the core of US Eye is the platform practice Center For Sight, a market-leading practice with a reputation for providing superior patient service, utilizing state-of-the-art technology, offering innovative procedures, and employing world-class physicians. Center For Sight is one of the nation's leading multi-specialty physician groups providing care in ophthalmology, optometry, dermatology, and cosmetic facial surgery. With fourteen locations, over 40 providers and the best and brightest team members, Center For Sight is proud to be named the #1 practice in the area.
Job Summary: Patient Care Representatives are responsible for maintaining a friendly, professional environment as our first, and last, point-of-contact for our patients. It is important that Patient Care Representatives are polite, attentive, and organized to enhance the overall patient experience.
Essential Job Functions:
* Greet and direct all patients, visitors, and staff upon entry of the practice. Monitor the reception areas throughout the day and provide assistance as needed.
* Provide a pleasant, and prompt check-in experience for all patients by verifying necessary information and assisting with any questions they may have around the patient questionnaires and forms.
* Print daily team/physician schedules as evidenced by the schedule of appointments for that day.
* Attend to walk-in patients, scheduling inquiries, and prescription/record pick-up as necessary.
* Disseminate pertinent information using telephone systems and/or computer software systems as appropriate.
* Cross-check and update next-day charts as evidenced by the appointment schedule.
* Maintain an orderly and pleasing workspace that ensures both integrity and safety for our patients and staff.
* Complete appointment confirmation calls based on the patient appointment schedule.
* Collect any necessary co-payments, non-covered service fees, and/or any existing account balances during the patient check-out period.
* Fill out essential reports and forms as requested.
* Additional administrative responsibilities as needed.
Competencies:
* Demonstrated knowledge of material, methods, instruments, and equipment.
* Demonstrated ability to read, write, and perform mathematical calculations.
* Ability to follow oral and written instructions.
* Demonstrated ability to multi-task, work in a fast-paced environment, and manage time appropriately in an effort to meet the deadlines and requirements of the organization.
Education and Experience:
* High school diploma.
* Experience with Microsoft Office products.
* Prior experience in a customer service role.
* Must be able to work under pressure and respond to patient requests in a positive manner.
* Associate's degree (preferred).
Position Type and Expected Hours of Work:
* This is a full-time position located in Fort Myers, FL
* Shifts are schedule within Monday - Friday 6:45 am - 5:30 pm
* Travel to other locations as necessary
Benefits:
401(K) Company Match
Medical and Dental Insurance
Vision Benefits
Flexible Spending Accounts
Pet Insurance
Disability Insurance
Life Insurance
Continuing Education
Paid Time Off
US Eye provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Patient Services Specialist
Patient service representative job in Fort Myers, FL
At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.
As the Patient Services Specialist, you are responsible for providing administrative and general support to staff, patients and Physicians to ensure that a high quality, professional and efficient administration service is consistently provided to patients. This role is a crucial link between our patient's and clinical teams.
Reporting lines:
The Patient Services Specialist will report directly to the Center Lead, Senior Patient Services Specialist or Office/ Practice Administrator. The Patient Services Specialist will not have any direct reports. Reporting lines and direct reports may change from time to time in line with the requirements of the role.
Your key responsibilities:
As Patient Services Specialist, you will ensure a high level of patient service is provided including anticipating needs, maintaining patient service expectations, and reacting to feedback. You are expected to maintain a professional service which meets patient needs.
Customer Service
Monitoring and reacting to patient feedback
Monitoring the flow of patients and directing as appropriate
Answering and attending to all telephone calls in a timely manner
Responding to queries in accordance with the privacy policy
Having a breadth of service knowledge to respond to patient queries
Providing support to Physicians and other internal customers, as required
Assist with patient questions regarding billing and insurance payments
Maintenance and improvement of the patients' waiting room
Maintaining the look and feel of both patient and employee-facing spaces, restocking supplies, and organization
Dealing with people traffic, by directing vendors and visitors as they come and ensuring compliance to sign in protocols
Maintaining the Integrity of Patient Records
Scheduling Physician appointments with regard to availability & appropriate timeframes
Undertaking all actions to support a Physicians clinic visit, including ensuring the completeness of patient records prior to and subsequent to the visit
Admitting and discharging patients, prior to and following, consultation, evaluation and follow-up appointments
Registering new patients in a timely manner and ensuring the accuracy of personal and billing details
Ensuring all documentation and correspondence required for the consultations appointment is registered
Creating referring doctor records as required
Following up on referrals
Document management
You are required to work co-operatively within a multidisciplinary team and assist other team members to achieve team objectives and work outcomes.
Adhere to the policies and procedures as documented in the work instruction manual and as directed
Contribute to team development through contributing in team huddles, participating in team problem solving, supporting Center Leads and Physicians with ad hoc tasks, etc.
General administrative and patient support duties, e.g. document management, report generation
Your key working relationships:
As the Patient Services Specialist, you need to develop strong relationships with the following internal parties:
Patients
Physicians both internal and external
Patient Services teams
Financial Counsellors
Radiation Therapists
Center Lead
Regional Lead
Quality
External vendors
Experience & Qualifications
High School Diploma or equivalent
Demonstrated ability in an administrative role within a busy, customer focussed environment, medical preferred.
Handle and resolve urgent matters and time critical medical appointments
Strong organization and communication skills, with the ability to liaise with both internal and external stakeholders.
Proven experience to work effectively both independently and in a team environment.
Knowledge of patient billing systems and related funding mechanisms.
Ability to use clinical administration systems, as well as Microsoft Office software
Collaborative approach in working with the wider administration team and other internal customers, in line with the organization values.
Flexible approach to work
Travel as required to other centers
Minimum Physical Capabilities:
In order to be able to perform normal duties in the Patient Services Specialist role, the worker must be able to perform all of the following physical capabilities:
Lifting up to 11 lbs occasionally floor to waist height,
Frequent forward reaching, fine motor control (hand and arm)
Sitting for up to 30mins at a time
Occasional standing and walking
Occasional bending and squatting
Rare pushing and pulling to assist with a patient transfer
About GenesisCare:
An integrated oncology and multispecialty network in Florida providing care for more than 120,000 patients annually, GenesisCare U.S. offers community-based cancer care and other services at convenient locations. The company's purpose is to redefine the care experience by improving patient outcomes, access and care delivery. With advanced technology and innovative treatment options, skilled physicians and support staff offer comprehensive and coordinated care in radiation oncology, urology, medical oncology, hematology, diagnostics, ENT and surgical oncology. For more information, visit *****************************
GenesisCare is an Equal Opportunity Employer that is committed to diversity and inclusion.
Auto-ApplyPatient Service Center Site Coordinator/Lead Phlebotomist-Sarastoa
Patient service representative job in Sarasota, FL
At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!
We are seeking a Patient Service Center (PSC) Site Coordinator to join our team. This position will be responsible for the coordination and oversight of activities of Patient Service Centers within an assigned area. The PSC Coordinator will work closely with the PSC staff, management, as well as the laboratory staff and clients to ensure optimal operation of the Patient Service Center. The position will also perform phlebotomy and specimen processing procedures at LabCorp Patient Service Centers under minimal supervision.
Work Schedule: Monday-Friday 7:00am-3:30pm closed for lunch 12:30pm-1:00pm
Work Location: 5800 Bee Ridge RD. Sarasota, FL
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.
PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics.
Job Responsibilities:
Observe and report any performance, compliance or staffing related issues to supervisors
Manage and monitor patient flow, wait times, inventory levels and information logs
Monitor monthly productivity reports and report any deviations as necessary
Address any customer service related issues in a prompt and respectful manner
Promote team work, cohesiveness and effective communication among coworkers
Perform blood collections by venipuncture and capillary techniques for all age groups
Collect specimens for drug screens, paternity tests, alcohol tests etc.
Perform data entry of patient information in an accurate and timely manner
Process billing information and collect payments when required
Prepare all collected specimens for testing and analysis
Administrative and clerical duties as necessary
Travel to additional sites when needed
Job Requirements:
High school diploma or equivalent
Minimum 1 year of experience as a phlebotomist
Prior experience is a leadership position is a plus
Phlebotomy certification from an accredited agency is preferred
In depth knowledge of phlebotomy duties, responsibilities and techniques
Proven track record in providing exceptional customer service
Strong communication skills; both written and verbal
Ability to work independently or in a team environment
Comfortable working under minimal supervision
Reliable transportation and clean driving record if applicable
Flexibility to work overtime as needed
Able to pass a standardized color blindness test
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
Auto-ApplyPatient Care Representative
Patient service representative job in Sarasota, FL
About US EYE: US Eye, is a physician-led, patient-centric network of eye care practices committed to providing exceptional patient service through premium technology and unrivaled provider expertise. We are one of the nation's leading multi-specialty physician groups providing patients with care in ophthalmology, optometry, dermatology and facial surgery. With 50 clinics and 5 surgery centers, led by 95 providers and more than 1,000 team members system wide, we deliver world class care to patients throughout Florida, the Carolinas and Virginia.
About Center for Sight: At the core of US Eye is the platform practice Center For Sight, a market-leading practice with a reputation for providing superior patient service, utilizing state-of-the-art technology, offering innovative procedures, and employing world-class physicians. Center For Sight is one of the nation's leading multi-specialty physician groups providing care in ophthalmology, optometry, dermatology, and cosmetic facial surgery. With fourteen locations, over 40 providers and the best and brightest team members, Center For Sight is proud to be named the #1 practice in the area.
Job Summary: Patient Care Representatives are responsible for maintaining a friendly, professional environment as our first, and last, point-of-contact for our patients. It is important that Patient Care Representatives are polite, attentive, and organized to enhance the overall patient experience.
Essential Job Functions:
Greet and direct all patients, visitors, and staff upon entry of the practice. Monitor the reception areas throughout the day and provide assistance as needed.
Provide a pleasant, and prompt check-in experience for all patients by verifying necessary information and assisting with any questions they may have around the patient questionnaires and forms.
Print daily team/physician schedules as evidenced by the schedule of appointments for that day.
Attend to walk-in patients, scheduling inquiries, and prescription/record pick-up as necessary.
Disseminate pertinent information using telephone systems and/or computer software systems as appropriate.
Cross-check and update next-day charts as evidenced by the appointment schedule.
Maintain an orderly and pleasing workspace that ensures both integrity and safety for our patients and staff.
Complete appointment confirmation calls based on the patient appointment schedule.
Collect any necessary co-payments, non-covered service fees, and/or any existing account balances during the patient check-out period.
Fill out essential reports and forms as requested.
Additional administrative responsibilities as needed
Competencies:
Demonstrated knowledge of material, methods, instruments, and equipment.
Demonstrated ability to read, write, and perform mathematical calculations.
Ability to follow oral and written instructions.
Demonstrated ability to multi-task, work in a fast-paced environment, and manage time appropriately in an effort to meet the deadlines and requirements of the organization.
Education and Experience:
High school diploma.
Experience with Microsoft Office products.
Prior experience in a customer service role.
Must be able to work under pressure and respond to patient requests in a positive manner.
Associate's degree (preferred).
Position Type and Expected Hours of Work:
This is a full-time position located in Sarasota, FL
Days and hours are Monday-Friday
Travel to other locations as necessary
Benefits:
401(K) Company Match
Medical and Dental Insurance
Vision Benefits
Flexible Spending Accounts
Pet Insurance
Disability Insurance
Life Insurance
Continuing Education
Paid Time Off
US Eye provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws