Patient service representative jobs in Oklahoma City, OK

Role: Call Center Agent / Customer Service Representative (Reservation / Travel) Shift Timings: Between 8 AM to 8 PM EST Rotational shifts (9 hours including 1-hour lunch break) Working Mode: 5 days a week with 2 days off shifts will include weekends About company: IGT Solutions is a next-gen customer experience (CX) company, defining and delivering AI-led transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing end-to-end CX journeys across Travel and High Growth Tech industries. Established in 1998, with a 100% focus on customer experience, IGT employs more than 25,000 customer experience and technology specialists providing services to 85 marquee customers globally. IGT's global footprint consists of 30 delivery centers Job Summary: We are seeking a motivated and customer-focused Call Center Agent/ Customer Service Representative/ Travel Agent to join our team. The ideal candidate will have a passion for travel and a knack for providing excellent customer service. As a Travel Flights Specialist, you will assist customers with flight bookings, answer inquiries, and resolve any issues related to their travel plans. Qualifications Min. 1 year of experience as an Call Center Representative or Customer Service required. Or 6 months of Hotel front desk, Receptionist or travel industry experience required. High school diploma or equivalent; Additional education preferred but not necessary Must be at least 18 years of age Must be able to pass background check Key Responsibilities Handle inbound and outbound customer calls related to travel bookings, itinerary changes, cancellations, and general inquiries. Provide exceptional customer service by actively listening, empathizing, and resolving issues efficiently. Maintain up-to-date knowledge of travel products, services, policies, and promotions. Accurately document customer interactions and follow up as needed. Collaborate with team members and leadership to meet performance goals and service standards. Training Pay Structure Training Period: $16.00/hr Post-Training: Increase to $17.00/hr After 90 Days of Employment: Increase to $17.50/hr It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

TVC Pro-Driver is a member of the Love's Family of Companies and is a commercial driver's license (CDL) protection subscription service with more than thirty-five years of experience assisting individual drivers and fleets in reducing or dismissing fines, preventing downtime for court and protecting compliance, safety and accountability (CSA) scores. Benefits: * Fuel Your Growth with Love's - company funded tuition assistance * Paid Time Off * 401(k) - 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development * Welcome to TVC Pro Driver: The CSA Representative will be responsible for opening Data Q challenge cases and monitoring the progress of those cases. Representative will also be responsible for contacting courts for final dispositions to help aid in the challenges. The representative will also be responsible for creating Data Reviews for large and small fleets to help maintain their safety score. Job Functions: Provide the best possible customer service for members, attorneys, and associates by processing documents correctly Obtain specific information from legal documentation and input it into the computer system Properly complete various forms of paperwork Precisely note member files in the computer system Perform DataQ challenges Create closing letters Create Data Reviews Clearly communicate with Fleet Safety Directors and other personnel Communicate with courts, officers, and investigators as necessary Maintain proper records of attendance by correctly using the Paycom system All other duties as assigned and required Experience and Qualifications: High School Diploma (or GED) required 2 years office environment preferred Must be able to type at least 35 WPM Must be able to operate a computer, use the internet and be familiar with 10-key Familiarity with Microsoft Office Excellent verbal and written (both typed and handwritten) communication Highly self-motivated and results oriented Ability to perform in a high-energy, dynamic and team-oriented environment Required to sit for extended periods of time at a desk Location: In office: 14313 N. May Avenue, Oklahoma City, Ok, 73134 Work Schedule: Monday- Friday 8-5. Schedule is flexible. Remote with one in-office day each month Our Culture: Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture. Love's is an Equal Opportunity Employer. Veterans encouraged to apply. Job Category: Corporate

About Us HIGHLIGHTS SHIFT: NIGHTS (7P-7A) JOB TYPE: Full-Time FACILITY TYPE: 16 bed Small-Format Hospital (8 ER, 8 Inpatient) PERKS: Night/Weekend shift differentials, 401K MATCH (100% vested day ONE!), Paid Referrals! $500 SIGN ON BONUS We are Emerus, the leader in small-format hospitals. We partner with respected and like-minded health systems who share our mission: To provide the care patients need, in the neighborhoods they live, by teams they trust. Our growing number of amazing partners includes Allegheny Health Network, Ascension, Baptist Health System, Baylor Scott & White Health, ChristianaCare, Dignity Health St. Rose Dominican, The Hospitals of Providence, INTEGRIS Health, MultiCare and WellSpan. Our innovative hospitals are fully accredited and provide highly individualized care. Emerus' commitment to patient care extends far beyond the confines of societal norms. We believe that every individual who walks through our doors deserves compassionate, comprehensive care, regardless of their background, identity, or circumstances. We are committed to fostering a work environment focused on teamwork that celebrates diversity, promotes equity and ensures equal access to information, development and opportunity for all of our Healthcare Pros. Position Overview The purpose of this position is to serve as a liaison between patient/family, payers, Patient Financial Services, and other health care team members. You'll be asked to facilitate patient tracking and billing by obtaining/verifying accurate and complete demographic information, financially securing, and collecting out-of-pocket responsibility from guarantors to maximize hospital reimbursement. Essential Job Functions Maintain compliance with EMTALA, DNV, HIPAA and all other hospital and government regulations applicable to the Admissions settings and in handling of Medical Records Provide excellent customer service at all times by effectively meeting customer needs, understanding who the customers are, and building quality relationships The Patient Access Specialist plays a role in protecting patient safety by ensuring each patient is properly identified and triaged when they arrive to the hospital Answer telephone in a professional and courteous manner, record messages and communicate to appropriate medical staff Provide and obtain signatures on required forms and consents Obtain, verify, and enter complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle Verify insurance benefits for all plans associated with patient, confirming the correct payor and plan is entered into the patient accounting system Obtain insurance authorizations as required by individual insurance plans where applicable Maximize the efficiency and accuracy of the collection process by pursuing collections at the time of service in a customer service-oriented fashion Scan all registration and clinical documentation into the system and maintain all medical records Assist with coordinating the transfer of patients to other hospitals when necessary Respond to medical record requests from patients, physicians and hospitals Maintain cash drawer according to policies Maintain log of all patients, payments received, transfers and hospital admissions Maintain visitor/vendor log Other Job Functions Maintain a clean working environment for the facility. This includes the front desk, restroom, waiting room, break area and patient rooms when assistance is needed by medical staff Receive deliveries including mail from various carriers and forward to appropriate departments as needed Notify appropriate contact of any malfunctioning equipment or maintenance needs Attend staff meetings or other company sponsored or mandated meetings as required Assist medical staff as needed Perform additional duties as assigned Basic Qualifications High School Diploma or GED, required 2 years of patient registration and insurance verification experience in a health care setting, preferred Emergency Department registration experience, strongly preferred Knowledge of various insurance plans (HMO, PPO, POS, Medicare, Medicaid) and payors, required. Basic understanding of medical terminology Excellent customer service Working knowledge of MS Office (MS Word, Excel and Outlook), strongly preferred. Position requires fluency in English; written and oral communication Fluency in both English & Spanish is a requirement in the El Paso Market Pennsylvania Candidates: Act 33 (Child Abuse History Clearance), & Act 73 (FBI Fingerprint Criminal History Clearance) completed within the last 5 years, or must be obtained prior to start date. We can recommend jobs specifically for you! Click here to get started.

Patient Financial Services Coordinator serves as the primary liaison between financial services and patients. Primary responsibilities include presenting and explaining financial arrangements to patients, ensuring correct information is received. The Coordinator will work with the pre-certification team to determine insurance benefit and patient responsibility for services rendered. This position is dedicated to providing assistance to patients with meeting their financial obligations, providing education regarding co-pays, co-insurance, deductibles and related matters. Assists team in resolving issues regarding practice management, clinical applications and patient satisfaction. The Patient Financial Services Coordinator requires expert subject matter knowledge of payer and institute guidelines, as well as billing and collections functions. The Coordinator will serve as a core member of the Institute training team. This position may be dedicated to a specific service area and/or may service multiple providers. Education Requirements High school diploma or equivalent is required. Bachelor's degree preferred but not required, 5 years work-related experience acceptable. Experience A minimum of 5 years medical office experience to include basic knowledge of health insurance plans including Medicare and Medicaid Experience in healthcare revenue cycle a must Experience in large, complex organization or corporate structured environment. Experience in team motivation and strong customer service orientation. Experience creating and leading communications with physicians and leadership to ensure collaboration, efficiency, and service excellence Essential Functions Serves the primary liaison for patient access activities including registration, insurance verification, patient check out, upfront collections, billing and medical records and provides administrative assistance to business office team. Primary liaison for Institute Patient Balance Collection and/or Bad Debt Collection vendor services Evaluates documentation to ensure that appropriate and accurate information is maintained for claim adjudication and patient balances. Offers payment alternatives and financial counseling as needed. Assists patients in completion of required paperwork and compliance forms. Remains current on specific changes and requirements related to various insurance carriers. Promotes Institute mission through contacts with patients, providers and general public. Contributes to the benefit of the Institute by developing methods and procedures which may lead to reduction in costs and improve efficiency. Demonstrates awareness of and responds to customer needs in a continuing effort to improve quality of service. Maintains a calm and professional demeanor at all times when talking with patients, visitors and staff. Maintains patient confidentiality and dignity at all times in accordance with HIPAA guidelines. Displays willingness and flexibility in learning new functions, achieving integration and teamwork necessary to maintain highest level of patient and provider satisfaction Participates in activities to improve departmental and organizational performance. Handles escalated/complex patient issues in accordance with Institute policies and procedures. Monitors and communicates trends and issues that may affect provider/patient satisfaction. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Community Hospital is hiring a PRN Patient Access Representative! We're offering an exciting opportunity to work alongside a dedicated, compassionate team - where you are valued just as much as the patients we serve. At Community Hospital, we are guided by our C.A.R.E.S. values where Compassion is required, Attitude is valued, Respect is demanded, Excellence is expected and Service is commended. Come be a part of a place where your hard work is recognized, your goals are supported, and your impact matters. The Patient Access Representative is responsible for the complete and accurate registration of all patients obtaining services at the facility. Responsible for accurately gathering and entering patient information into the computer as received from the patient and/or the physician's office, verifying benefits for non pre-registered patients, and obtaining signatures on required forms. Responsible for collecting co-payments, deductibles, and co-insurance from patients at the time of service. Responsible for ensuring an efficient, complete, and timely patient registration process that models the customer service philosophy of the facility. Essential Functions: * Communicate with clinical departments or Scheduling Representative to obtain scheduled appointments and/or orders prior to the service date. * Pre-register 98% of all scheduled patients a minimum of three (3) business days in advance of their arrival. * Obtain, validate and accurately enter in the computer system, the patient's demographic and insurance information while maintaining an acceptable accuracy rate (95% plus) as evidenced by routine quality review. Information may be obtained from the physician's office or the patient via direct contact, telephone or fax. * Thoroughly review the MPI so that duplicate medical records numbers are avoided. * Obtain signatures on all necessary forms and documents required by hospital and by law. * Ensure MSP Questionnaire is completed for every Medicare registration. * Work closely and cooperatively with the physician office staff, schedulers and other hospital departments to schedule and prepare required information before the patient's arrival. * Utilize online programs to verify insurance eligibility and benefits, documenting findings on the patient account. Assist by contacting to the insurance company for pre-authorizations and pre-certifications as required prior to patient receiving service when asked by Director. * Effectively communicate with physician office staff to resolve authorization issues and coordinate registrations as required. * Collect co-payment, deductible or co-insurance previously identified by the Insurance Verification Specialist or as indicated on the insurance card or online eligibility system, when the patient arrives for service. * If working in Emergency registration, ensures compliance with the EMTALA regulation for all patients. * Log cash collected, generate receipts, and maintain balanced cash at all times. * Meet monthly cash collection goals as determined collaboratively by Department Director/Manager and CBO. * Consistently obtain and copy/scan insurance cards and driver licenses. * Responsible for knowing the functions of the phone system in order to professionally handle incoming calls, appropriately transfer calls, and assist with any internal calls when asked to do so by Department Director or Team Lead. * Perform the reception/greeter function at the front desk entrance as needed. * Verify medical licensure and check Medicare Sanctions websites for non-credentialed physicians ordering outpatient diagnostic tests (Community Hospital Only). * Consistently demonstrate premier customer service and communication skills with all internal and external customers/contacts and ensure the patient and their family members have the best hospital encounter possible. * Meet established quality and productivity standards for self and for the team. * Anticipate and adapt to change (e.g., hospital policy changes, operational/procedures, insurance changes) in a positive manner. * Foster and reinforce team-based results. * Adhere to time and attendance standards as outlined in the Human Resource Policy manual. Provide proper notification of absence or tardiness within established departmental time frames. * Ensure patient confidentiality adhering to HIPAA guidelines. * Demonstrate the knowledge, skills and abilities (competencies) to perform the duties outlined above annually in the form of a test or as evidenced by daily quality review and direct observation of the Team Lead and the Department Director/Manager. * Track and monitor productivity as requested. * Keep Department Director or Team Lead apprised of any delays in the registration process. * Remain current on scheduling, registration, insurance verification, and other patient registration processes in order to cover in the absence of other team members. * Perform other duties as assigned. Qualifications: * High School graduate or equivalent required; 2 years college preferred. * Experience in patient registration, verification and authorization in a medical center or comparable institution demonstrating the skill, knowledge and ability to perform registration duties preferred. * Working knowledge of governmental regulations and other reimbursement criteria preferred. * Ability to accurately type 40 WPM, complete forms, simple correspondence, handle payment transactions and enter data. * Excellent verbal and written communication as well as interpersonal skills required. * Demonstrated ability to handle multiple tasks with short time-lines, prioritize and organize work, and complete assignments in a timely and accurate manner. * Exceptional ability to interact and communicate effectively, tactfully, and diplomatically with patients, families, medical staff, co-workers, employers and insurance company representatives. * Must have a pleasant disposition, positive attitude and possess the ability to maintain a cordial and professional approach during periods of stress. * Skill in using office equipment: basic computer skills, photocopier, telephone, fax machine, and calculator. * Demonstrated ability to think and act decisively in a timely manner. * Ability to maintain operational knowledge of all insurance requirements necessary to achieve optimal reimbursement.

Your experience matters At Mercy Rehab Hospital OK City North, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve. How you'll contribute This position pre-registers and registers patients for all services, in a friendly, accurate and timely manner. They will be responsible for assisting all components of the Patient Access team. This includes collecting and reporting demographic and billing information. This position also assists with pre-registration and certain scheduling responsibilities as needed. This job secures patient accounts by obtaining appropriate demographic insurance and medical information. Estimates are provided for services when appropriate. Must possess a strong work ethic and have the ability to work both independently and as a team to ensure patient needs and department guidelines are met. What we offer Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers: Health (Medical, Dental, Vision) and 401K Benefits for full-time employees Competitive Paid Time Off Employee Assistance Program - mental, physical, and financial wellness assistance Tuition Reimbursement/Assistance for qualified applicants Personal and career development education opportunities And much more… Qualifications and requirements Education: High school diploma or equivalent Experience: One year of customer service experience. One year of medical registration or reception experience preferred EEOC Statement Mercy Rehab Hospital OK City North is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today! Job Description: Ennoble Care is looking for a full-time, experienced Patient Care Coordinator that will work out of our Oklahoma City, Oklahoma office, who aligns with our motto, "To Care Is An Honor". This position is responsible for ensuring Ennoble Care is providing high quality care services. They work with clinicians, staff and patients to reach healthcare goals and keep the lines of communication open. As a Patient Care Coordinator you should be compassionate, experienced, and highly organized. In this role, you will play an important part in our ability to provide exceptional care by managing the individual care providers, including scheduling and providing support for the caregivers and families. Responsibilities: Complete individualized patient care plans and perform care management and care coordination services using Ennoble Care's electronic medical record system Frequent contact with patients to provide care coordination, support, and manage compliance with the care management programs to increase positive outcomes Document all client communications (verbal or written) accurately Communication to and from Primary Care Clinician or designee regarding patient emergent needs and/or life-threatening episodes and to ensure comprehensive care plans are complete and accurate Keep Team Supervisor informed of all issues pertinent to the care plan process and any known or perceived issues Demonstrate ability to work with various cross-organizational areas to meet the needs of Ennoble Care's patients, their family members, and partner facilities Become skilled at using technology including secure email, telephone system, electronic medical records, etc. Adherence to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications Excellent customer service skills demonstrated by positive feedback from customers and patients Contribute as a positive member of the department by supporting all members of the team in a productive and constructive manner Equipment Operation: Utilization of a computer, telephone, copy machine, and other office equipment as necessary Qualifications: Must be comfortable with speaking on the phone for large amounts of the day Must be compassionate and empathetic towards our patients, always demonstrating exceptional customer service Ability to take accurate notes to document each task in a timely manner Ability to multitask between different patients and workstreams while remaining organized and efficient with time Ability to thrive in a fast-paced environment Must be able to work full-time, Monday through Friday, daytime hours, on-site in Oklahoma City, OK. Must be proficient in using a computer, including Outlook and other Microsoft Office programs Knowledge of basic healthcare terms, conditions, roles, and basic care principles Candidate must be able to pass a drug screen, background check, have a positive attitude, adapt positively to change, be a team player, and be willing to learn new skills on a continuous basis PLEASE NOTE: THIS IS A FULL-TIME, IN-OFFICE POSITION. PLEASE ANSWER ALL APPLICATION QUESTIONS THOROUGHLY, THANK YOU! Full-time employees qualify for the following benefits: Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity. Paid Time Off Paid Office Holidays All employees qualify for these benefits: Paid Sick Time 401(k) with up to 3% company match Referral Program Payactiv: pay-on-demand. Cash out earned money when and where you need it! Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

Job DescriptionSalary: Patient Care Coordinator (Sales Focused) About the Role As a Patient Care Coordinator, youll play a pivotal role in helping patients make one of the most life-changing decisions theyll ever make achieving clear, natural vision. This is a high-energy consultative sales position, ideal for driven professionals who love connecting with people, understanding their goals, and guiding them confidently toward a solution that fits their needs. You dont need ophthalmology experience what were looking for is sales excellence, emotional intelligence, and the ability to inspire trust and action. Key Responsibilities Convert consultations into scheduled procedures through genuine connection, education, and professional sales communication. Present procedure options, pricing, and financing in a confident, transparent, and empathetic way. Guide patients through their journey from first consultation to procedure day, ensuring they feel informed, cared for, and excited. Build trust and urgency through expert communication and deep understanding of each patients motivations and hesitations. Collaborate with doctors, clinical staff, and patient services to ensure a seamless, remarkable patient experience. Track performance metrics and manage CRM follow-ups to maintain a healthy pipeline of scheduled procedures. Maintain professionalism while balancing compassion, precision, and sales-driven energy in every interaction. What Youll Bring - Required Proven success in sales, consultative selling, or high-touch customer service (retail, hospitality, automotive, luxury goods, medical, or similar industries). Exceptional communication and persuasion skills you make complex decisions feel simple and natural. High emotional intelligence able to balance professionalism with genuine care. Goal-oriented mindset with a strong drive to exceed sales targets. Comfort working in a fast-paced, performance-driven environment. Proficiency with CRM systems and digital communication tools. Ability to maintain composure, empathy, and precision in every interaction. Adhere to the company's core values and serve a culture of service. Delegate or prioritize tasks effectively to meet workflow needs. Commit to participating in strategic initiatives and special projects as needed. Preferred Qualifications 2+ years in sales, consulting, or service roles where relationship-building and conversion were key metrics. Education: High school diploma or equivalent required; associate or bachelors degree preferred. Confidence in presenting pricing and payment options. Collaborative spirit you love being part of a high-performing team with shared goals. Strong computer and organizational skills including intermediate knowledge of Word, Excel, PowerPoint and Google Drive or similar cloud-based file management systems. Ability to multitask and to provide efficient and accurate data entry. Confident, friendly, and reliable. Values Alignment: Demonstrated commitment to core values Be Precise, Honor Each Person, Reach for Remarkable, and Stay Humble. Details Compensation: Competitive base + commission (uncapped earning potential) Schedule: Full-time, MondayFriday (occasional weekend or evening events) Reports to: Center Director Location: ClearSight LASIK & Lens, 7101 NW Expressway, Suite 335, Oklahoma City, OK 73132 Core Values We live by these every day: Be Precise. Honor Each Person. Reach for Remarkable. Stay Humble.

Our spa is seeking a dedicated and passionate Sales Manager to join our rapidly expanding team with boundless growth opportunities. This role offers $100,000+ OTE (On Target Earnings) annually, combining a competitive base salary with uncapped commission potential. This is an exciting opportunity for individuals who excel in sales and customer engagement within the wellness industry. As a Sales Manager, you will be responsible for promoting and selling our treatments, packages, and skincare products, while also overseeing sales strategies to drive client satisfaction and revenue growth. Your expertise will play a key role in increasing bookings, expanding our client base, and ensuring the success of our spa services. Key Responsibilities Promote and sell spa services, treatments, and packages to new and existing clients. Build and maintain strong relationships with clients to encourage repeat business and ensure satisfaction. Meet or exceed sales targets by understanding client needs and providing tailored recommendations. Deliver excellent customer service by handling inquiries, resolving concerns, and ensuring a positive client experience. Collaborate with the team to develop and execute promotions and strategies to attract and retain customers. Stay up-to-date on all spa services, products, and industry trends to effectively communicate their benefits. Requirements Proven experience in sales or customer service, preferably in the wellness, spa, or hospitality industry. Strong communication and interpersonal skills. Ability to build positive customer relationships and understand client preferences. Goal-oriented with a drive to meet and exceed sales targets. Knowledge of spa treatments and wellness trends is a plus. A proactive, self-motivated, and energetic attitude. Strong organizational and time management skills.

Join Our Team at Oklahoma Heart Hospital (OHH) ONE TEAM. ALL HEART. At OHH, we believe that patient care is truly at the heart of everything we do. Our dedicated team members are involved in every step of our patients' journeys, bringing hope, compassion, and healing to both patients and their families. Together with our physicians and caregivers, we're shaping the future of heart care in Oklahoma by serving the state and leading the nation. Why You'll Love Working Here: * Comprehensive Benefits: * Medical, Dental, and Vision coverage * 401(k) plan with employer match * Long-term and short-term disability * Employee Assistance Programs (EAP) * Paid Time Off (PTO) * Extended Medical Benefits (EMB) * Opportunities for continuing education and professional growth Please note that benefits may vary by position, and some roles (like PRN, Flex, Float, etc.) may have exclusions. For eligible positions, benefits start on your first day! We can't wait for you to join our heart-centered team! Responsibilities The Patient Access Specialist I will answer and process all telephone calls at the console; monitor all alarms, security systems and execute disaster and emergency protocols; update manuals, call lists and directories; and train new personnel. Makes decisions concerning notification of administrative personnel, staff and employees in response to situations, which pertain to health, safety and business interest of the hospital. Completes the registration of patients at bedside and/or at the registration areas assuring appropriate departmental policies and procedures are followed. Interacts with patients, family, physicians, nurses, managers and other staff; and handles confidential patient information. Performs all work with accord to the mission, vision and values of Oklahoma Heart Hospital. Qualifications Education: High school graduate or equivalent required. Experience: One (1) to three (3) years of clerical experience required, preferably in a medical setting. Previous PBX experience preferred. Working Knowledge: Windows based operating systems preferred. Professional verbal and written communication skills. Medical terminology and medical insurance knowledge preferred. As part of our team, you are empowered to work collaboratively with our physicians and other caregivers, and play an integral role in setting the standard for excellence in patient care. Every team member at OHH plays an integral role in our patients' experience. They are the reason OHH continues to serve the state and lead the nation. Be part of the future of cardiac care.

Position Title:Sr. PSR - Patient Services Representative - EdmondDepartment:BHN-EdmondJob Description: General Description: Under general supervision, registers, classifies, admits and schedules appointments for patients. Essential Responsibilities: Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position. Interviews patients and responsible parties to obtain personal, demographic and financial information required for the registration of patients Serves as hospital systems intake Schedules appointments following appropriate procedures and guidelines Directs the flow of patients and visitors throughout hospital campus through the use of the hospital information system Gives information of a general nature regarding access to the hospitals, general operating procedures, etc., to patients and visitors Directs patients and visitors to appropriate sources for other inquiries Reviews registrations, admissions and appointments for accuracy Receives a physician's order to admit, register or schedule a patient May collect money and issue receipts for hospital services rendered Maintains various reports and logs as appropriate Assists supervisors in developing work schedules as appropriate May function as shift supervisor in limited or short staffing situation General Responsibilities: Performs other duties as assigned Minimum Qualifications: Education: High School Diploma or GED Experience: 3-5 years experience License(s)/Certification(s)/Registration(s) Required: None. Knowledge, Skills and Abilities: Knowledge of hospital policies and procedures. Skill in establishing and maintaining effective working relationships with others; in following verbal and written instructions; in interviewing patients; and in typing accurately. Excellent communication skills, both orally and in writing and good computer skills. Typing/keyboarding skills sufficient to meet the requirements of the position. Current OU Health Employees - Please click HERE to login.OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.

NextCare Introduction NextCare strives to be the leader in high access healthcare, offering urgent care, occupational health, virtual health and primary care services to our patients. With offering services in eleven states (Arizona, Colorado, Kansas, Michigan, Missouri, Nebraska, North Carolina, Oklahoma, Texas, Virginia and Wyoming) and over 165 urgent care clinic locations, we offer exceptional, affordable care to patients across the country. At NextCare, we constantly strive to provide you with the highest degree of caring, growth, integrity, results and teamwork. These essential core values form the foundation of our relationships with patients, customers, investors, partners and one another. Extraordinarily high-performance standards serve as critical guides for making important clinical and business decisions. The expression of these standards is evident in our behavior, our attitude, and our approach to our daily work. The product of our strict adherence to core values is the ability to harness tremendous organizational energy to achieve our goal of upholding the highest standard for quality and service within the high access healthcare. This unique combination of values, performance standards and commitment serves as the key to our success. What we are looking for NextCare Urgent Care is looking for an energetic and enthusiastic Medical Front Office Receptionist that likes the challenge of a fast pace setting and working in a team environment. We are looking for customer-friendly and passionate employees to be a part of our growing organization where patients and employees are our top priority. Responsibilities Medical Front Office Receptionist is the first point of contact for patients in the clinic and is responsible for keeping patients and families informed of wait times, monitors the flow of patients, processes patients for discharge including preparing charges, collecting payment, obtaining all necessary signatures and issuing receipts in addition to: * Obtain personal and insurance data from the patient and inputs information into EMR system. * Monitors the flow of patients, including placing patients into rooms as needed. * Completes all necessary insurance forms for registration to ensure proper reimbursement from payors. * Prepares daily deposit, reconciliation, and daily statistical information. * Ensures an adequate stock of front office supplies and proper functioning of equipment. * Answers telephone utilizing quality customer service skills. * Ensures patient waiting area and restrooms are clean and reflect a positive image of NextCare. * Manages patient appointments scheduled via the NextCare website * Notifies back office immediately of any urgent medical concerns a patient may be experiencing * Educates patients on services offered by NextCare for their current or next visit * Promptly notifies the Clinic Manager of any patient or employee safety concerns. How you will make an impact The Medical Front Office Receptionist supports the organization with exceptional customer service and treats all of our patients with respect and dignity. They ensure the clinic and front reception area is running smoothly and patient flow and satisfaction are at optimum. Essential Education, Experience and Skills: Education: Minimum of high school diploma or equivalent, have a Medical Administrative Assistant Certificate or equivalent is highly desired Benefits: NextCare offers full time employees medical, health savings account, NextCare employee visit program, dental, vision, basic life, voluntary employee/spouse/child life, long term disability, short term disability, employee assistance program, critical illness, accident, legal, identity theft and paid time off benefits. Employees of all statuses are offered 401(k) Plan benefits. Employees in select positions are offered shift differential benefits. Benefits are offered per policy and plan rules.

Job DescriptionDescription: Primary Job Duties: PRN rotating weekends. Greet, register, instruct, discharge, and provide general assistance to patients. Obtain demographic and financial information and enter into computer system/electronic medical record. Verify insurance eligibility and relevant information on payment policies and billing/collection processes. Verify and collect co-pays, co-insurance, deductibles, past due balances and other patient financial responsibility when applicable. Maintain and balance cash drawer. Maintain electronic medical record, scan and title documents appropriately. Confirm electronic medical record chart is complete, patient understands physician instructions and financial responsibility is settled before prior to patient leaving the center. Retrieve and fax/mail medical records to primary care providers and insurance carriers per patient request. Answer the telephone, take messages and forward them to the appropriate staff/provider. Help maintain patient flow within the center. Maintain a clean, orderly waiting room including reading material. Assist with the release of medical records. Demonstrate ongoing competency and proficiency in job requirements. Attending staff meetings. Assist with the orientation of new employees. Perform clerical tasks as required. Maintain strictest confidentiality. Other duties as assigned. Requirements: Education: High school diploma or equivalent. Graduate of an accredited medical receptionist program preferred. Experience: Customer Service/Training preferred. Knowledge: Computer systems and applications including Word, Excel and email. Knowledge of medical terminology and basic office procedures. Ability to type 30 words per minute with 95% accuracy. Skills: Ability to work independently and with the public in a high-pressure environment. Detail oriented with excellent interpersonal communication skills. Ability to multi-task and prioritize workload.

Reports To: Center Manager Shift Schedule: Days, 7am - 5pm (varies) Job Category: Administrative Job Status: Non-Exempt For more than 30 years, NSPC affiliated physicians have been pioneers in the relief of chronic and acute pain through minimally invasive procedures. With more than 120 locations and 750 medical professionals facilitating nearly a million patient visits a year, NSPC is the healthcare brand more people trust for access to pain relief providers than any other. Come join our family of dedicated medical professionals! Military veterans are also encouraged to apply! What we offer: Paid time off (PTO) & 8 company paid holidays Tuition reimbursement 401k with employer matching Competitive health, vision and dental benefits Employer paid long term disability benefits Pet Wellness coverage, legal assistance and identity protection Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program Tickets at Work- savings on favorite brands, travel, tickets, dining and more! What you will do: Perform patient check in/out procedures, to include entering demographic/insurance information into an EMR system, collecting any outstanding copays/balances Work with patients, insurance companies, and providers to maintain demographic information, obtain proper authorizations, Prepare charts for upcoming appointments and process medical records requests in an efficient manner. Requirements We require the following: High school diploma or general education degree (GED) equivalent. Minimum of one (1) year of administrative medical office experience, preferably in a specialty practice. Experience with Electronic Medical Records (EMR) systems, required. Experience in Pain Management, Regenerative Medicine, or Orthopedics, strongly preferred. Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. Must have satisfactory background check inclusive of driving, criminal, employment reference, education, and social security. National Spine & Pain Centers is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

SSM Health Dermatology's mission is to strive as a team for excellence by providing the most comprehensive, patient-centered care every day. We are looking for a Patient Scheduling Representative to contribute in their own unique way to our Company's exceptional services and performance for our patients. Classification: This position is classified as Non-Exempt under the Fair Labor Standards Act (FLSA) Objective: Under the direct supervision of leadership, the Patient Scheduling Representative II is responsible for scheduling appointments for all SSM Health Dermatology locations as well as sending messages to clinical staff and provide support for patient check-in as needed. Qualifications: 2-5 years of medical office experience. Valid driver's license and auto insurance. Job Duties: Interview patients and/or families to ensure collection of all registration information, including the proper screening of uninsured patients. Updates and records patient insurance information. Respond and send clinical messages via Epic. Clarify appointment details with patient. Correct errors in registration error WQ. Maintain individual Epic in-basket. Cash management, process insurance updates and conduct patient check in/out. Collect self-pay balances, post professional charges, reconcile charges and batches at end of clinic, balance cash collections, and reconcile cash discrepancies. Assist patients with any registration-related questions or processes. Assist patients needing additional assistance and utilization of handicapped access, identify patients needing wheel-chair assistance and coordinate with Medical Assistants. Report any patient-involved incidents or near-misses for quality care improvement. Drive to satellite clinics as assigned. Other duties as assigned. Education: Minimum High School Diploma or GED. Associate's Degree Preferred. Physical Demands Sitting Typing Lifting up to 25 pounds

Community Hospital is hiring a Full Time Patient Access Rep with a $500 Sign On Bonus! We're offering an exciting opportunity to work alongside a dedicated, compassionate team - where you are valued just as much as the patients we serve. At Community Hospital, we are guided by our C.A.R.E.S. values where Compassion is required, Attitude is valued, Respect is demanded, Excellence is expected and Service is commended. Come be a part of a place where your hard work is recognized, your goals are supported, and your impact matters. What We Offer As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes: * Medical, dental, vision, and prescription coverage * Life and AD&D coverage * Availability of short- and long-term disability * Flexible financial benefits including FSAs, HSAs, and Daycare FSA. * 401(k) and access to retirement planning * Employee Assistance Program (EAP) * Paid holidays and vacation The Patient Access Representative is responsible for the complete and accurate registration of all patients obtaining services at the facility. Responsible for accurately gathering and entering patient information into the computer as received from the patient and/or the physician's office, verifying benefits for non pre-registered patients, and obtaining signatures on required forms. Responsible for collecting co-payments, deductibles, and co-insurance from patients at the time of service. Responsible for ensuring an efficient, complete, and timely patient registration process that models the customer service philosophy of the facility. Essential Functions: * Communicate with clinical departments or Scheduling Representative to obtain scheduled appointments and/or orders prior to the service date. * Pre-register 98% of all scheduled patients a minimum of three (3) business days in advance of their arrival. * Obtain, validate and accurately enter in the computer system, the patient's demographic and insurance information while maintaining an acceptable accuracy rate (95% plus) as evidenced by routine quality review. Information may be obtained from the physician's office or the patient via direct contact, telephone or fax. * Thoroughly review the MPI so that duplicate medical records numbers are avoided. * Obtain signatures on all necessary forms and documents required by hospital and by law. * Ensure MSP Questionnaire is completed for every Medicare registration. * Work closely and cooperatively with the physician office staff, schedulers and other hospital departments to schedule and prepare required information before the patient's arrival. * Utilize online programs to verify insurance eligibility and benefits, documenting findings on the patient account. Assist by contacting to the insurance company for pre-authorizations and pre-certifications as required prior to patient receiving service when asked by Director. * Effectively communicate with physician office staff to resolve authorization issues and coordinate registrations as required. * Collect co-payment, deductible or co-insurance previously identified by the Insurance Verification Specialist or as indicated on the insurance card or online eligibility system, when the patient arrives for service. * If working in Emergency registration, ensures compliance with the EMTALA regulation for all patients. * Log cash collected, generate receipts, and maintain balanced cash at all times. * Meet monthly cash collection goals as determined collaboratively by Department Director/Manager and CBO. * Consistently obtain and copy/scan insurance cards and driver licenses. * Responsible for knowing the functions of the phone system in order to professionally handle incoming calls, appropriately transfer calls, and assist with any internal calls when asked to do so by Department Director or Team Lead. * Perform the reception/greeter function at the front desk entrance as needed. * Verify medical licensure and check Medicare Sanctions websites for non-credentialed physicians ordering outpatient diagnostic tests (Community Hospital Only). * Consistently demonstrate premier customer service and communication skills with all internal and external customers/contacts and ensure the patient and their family members have the best hospital encounter possible. * Meet established quality and productivity standards for self and for the team. * Anticipate and adapt to change (e.g., hospital policy changes, operational/procedures, insurance changes) in a positive manner. * Foster and reinforce team-based results. * Adhere to time and attendance standards as outlined in the Human Resource Policy manual. Provide proper notification of absence or tardiness within established departmental time frames. * Ensure patient confidentiality adhering to HIPAA guidelines. * Demonstrate the knowledge, skills and abilities (competencies) to perform the duties outlined above annually in the form of a test or as evidenced by daily quality review and direct observation of the Team Lead and the Department Director/Manager. * Track and monitor productivity as requested. * Keep Department Director or Team Lead apprised of any delays in the registration process. * Remain current on scheduling, registration, insurance verification, and other patient registration processes in order to cover in the absence of other team members. * Perform other duties as assigned. Qualifications: * High School graduate or equivalent required; 2 years college preferred. * Experience in patient registration, verification and authorization in a medical center or comparable institution demonstrating the skill, knowledge and ability to perform registration duties preferred. * Working knowledge of governmental regulations and other reimbursement criteria preferred. * Ability to accurately type 40 WPM, complete forms, simple correspondence, handle payment transactions and enter data. * Excellent verbal and written communication as well as interpersonal skills required. * Demonstrated ability to handle multiple tasks with short time-lines, prioritize and organize work, and complete assignments in a timely and accurate manner. * Exceptional ability to interact and communicate effectively, tactfully, and diplomatically with patients, families, medical staff, co-workers, employers and insurance company representatives. * Must have a pleasant disposition, positive attitude and possess the ability to maintain a cordial and professional approach during periods of stress. * Skill in using office equipment: basic computer skills, photocopier, telephone, fax machine, and calculator. * Demonstrated ability to think and act decisively in a timely manner. * Ability to maintain operational knowledge of all insurance requirements necessary to achieve optimal reimbursement.

About Us HIGHLIGHTS SHIFT: DAYS (7a-7p) JOB TYPE: PRN FACILITY TYPE: 16 bed Small-Format Hospital (8 ER, 8 Inpatient) PERKS: Night/Weekend shift differentials, Paid Referrals! We are Emerus, the leader in small-format hospitals. We partner with respected and like-minded health systems who share our mission: To provide the care patients need, in the neighborhoods they live, by teams they trust. Our growing number of amazing partners includes Allegheny Health Network, Ascension, Baptist Health System, Baylor Scott & White Health, ChristianaCare, Dignity Health St. Rose Dominican, The Hospitals of Providence, INTEGRIS Health, MultiCare and WellSpan. Our innovative hospitals are fully accredited and provide highly individualized care. Emerus' commitment to patient care extends far beyond the confines of societal norms. We believe that every individual who walks through our doors deserves compassionate, comprehensive care, regardless of their background, identity, or circumstances. We are committed to fostering a work environment focused on teamwork that celebrates diversity, promotes equity and ensures equal access to information, development and opportunity for all of our Healthcare Pros. Position Overview The purpose of this position is to serve as a liaison between patient/family, payers, Patient Financial Services, and other health care team members. You'll be asked to facilitate patient tracking and billing by obtaining/verifying accurate and complete demographic information, financially securing, and collecting out-of-pocket responsibility from guarantors to maximize hospital reimbursement. Essential Job Functions Maintain compliance with EMTALA, DNV, HIPAA and all other hospital and government regulations applicable to the Admissions settings and in handling of Medical Records Provide excellent customer service at all times by effectively meeting customer needs, understanding who the customers are, and building quality relationships The Patient Access Specialist plays a role in protecting patient safety by ensuring each patient is properly identified and triaged when they arrive to the hospital Answer telephone in a professional and courteous manner, record messages and communicate to appropriate medical staff Provide and obtain signatures on required forms and consents Obtain, verify, and enter complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle Verify insurance benefits for all plans associated with patient, confirming the correct payor and plan is entered into the patient accounting system Obtain insurance authorizations as required by individual insurance plans where applicable Maximize the efficiency and accuracy of the collection process by pursuing collections at the time of service in a customer service-oriented fashion Scan all registration and clinical documentation into the system and maintain all medical records Assist with coordinating the transfer of patients to other hospitals when necessary Respond to medical record requests from patients, physicians and hospitals Maintain cash drawer according to policies Maintain log of all patients, payments received, transfers and hospital admissions Maintain visitor/vendor log Other Job Functions Maintain a clean working environment for the facility. This includes the front desk, restroom, waiting room, break area and patient rooms when assistance is needed by medical staff Receive deliveries including mail from various carriers and forward to appropriate departments as needed Notify appropriate contact of any malfunctioning equipment or maintenance needs Attend staff meetings or other company sponsored or mandated meetings as required Assist medical staff as needed Perform additional duties as assigned Basic Qualifications High School Diploma or GED, required 2 years of patient registration and insurance verification experience in a health care setting, preferred Emergency Department registration experience, strongly preferred Knowledge of various insurance plans (HMO, PPO, POS, Medicare, Medicaid) and payors, required. Basic understanding of medical terminology Excellent customer service Working knowledge of MS Office (MS Word, Excel and Outlook), strongly preferred. Position requires fluency in English; written and oral communication Fluency in both English & Spanish is a requirement in the El Paso Market Pennsylvania Candidates: Act 33 (Child Abuse History Clearance), & Act 73 (FBI Fingerprint Criminal History Clearance) completed within the last 5 years, or must be obtained prior to start date. We can recommend jobs specifically for you! Click here to get started.

Position Title:Sr. PSR - Sr. Patient Service Representative - Fountain Lake ClinicDepartment:Fountain Lake ClinicJob Description: General Description: Coordinates schedules of patients in and out-patients clinic and provides clerical assistance toward the smooth operation of the facility. Essential Responsibilities: Scheduling Schedules patient appointments, either by telephone or in person Provides information about clinic operations Obtains patient demographics on new patients and updates demographics on established patients. Answers telephone calls and distributes to the appropriate people. Prepares and enters healthcare providers' schedules into the computer. Coordinates schedules as directed to patient requiring multiple services. Check In/Check Out Greets patients as they come into the clinic for scheduled appointments. Accepts payments and writes receipts. Totals encounter forms and inspects the form for completeness and accuracy. Codes procedures and diagnoses. Ensures the resident and faculty signatures are on the encounter form and chart. Copies insurance cards and distributes to the appropriate people. Prepares encounter forms and billing packets for patients to be seen. May prepare and type daily deposits. Balances and closes cash box daily. Prepares ancillary forms for other services (i.e. x-rays, vascular studies, etc.) Prints and faxes physician schedules to offices. Filing and Organization Pulls patient charts for appointments or to file lab, x-ray, hospital information or other information into the chart. Copies medical records for patients and other providers or facilities. Files patient charts. Prepares inactive patient charts for storage. Maintains log of charts in storage. Secures charts that have been sent to storage that are needed in the clinic. Replaces torn charts with new covers. Makes up new patient charts and/or packets of information Prepares new patient inserts for charts. Requests medical records from other facilities. Referrals and Authorizations Talks to patients about financial accounts. Verifies insurance eligibility and primary care physicians for patients. Secures referrals to other providers for HMO patients. Secures referrals from PCPs for HMO patients to be seen in the clinic. Collects and verifies proof of income in order to determine what sliding scale discount is appropriate, if any. Miscellaneous Dispenses supplies as needed. Notifies appropriate person when supplies are low and need to be reordered. Types notes and letters for physicians as needed. Makes immunization cards as needed. Logs mail receipts according to University policy. Sorts and distributes mail. All Areas Communicates with patients of all ages in a professional manner at all times. Communicates with co-workers and employees in a manner which promotes a highly “team oriented” approach. Enhances professional growth and development through in-service meetings and education programs. Maintains patient confidentiality. Performs related work as required General Responsibilities: Performs other duties as assigned. Minimum Requirements: Education: High School Diploma or GED. Experience: 3-5 years of experience in customer service required, including at least 6 months in a clinical environment. Licensure/Certifications/Registrations Required: None required. Knowledge, Skills & Abilities: Good verbal and written communication skills Customer Service skills Interpersonal skills - able to work effectively with other employees, patients and external parties Proficient with the use of Microsoft Office tools Current OU Health Employees - Please click HERE to login.OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.

Job Description SSM Health Dermatology's mission is to strive as a team for excellence by providing the most comprehensive, patient-centered care every day. We are looking for a Patient Scheduling Representative to contribute in their own unique way to our Company's exceptional services and performance for our patients. Classification: This position is classified as Non-Exempt under the Fair Labor Standards Act (FLSA) Objective: Under the direct supervision of leadership, the Patient Scheduling Representative II is responsible for scheduling appointments for all SSM Health Dermatology locations as well as sending messages to clinical staff and provide support for patient check-in as needed. Qualifications: 2-5 years of medical office experience. Valid driver's license and auto insurance. Job Duties: Interview patients and/or families to ensure collection of all registration information, including the proper screening of uninsured patients. Updates and records patient insurance information. Respond and send clinical messages via Epic. Clarify appointment details with patient. Correct errors in registration error WQ. Maintain individual Epic in-basket. Cash management, process insurance updates and conduct patient check in/out. Collect self-pay balances, post professional charges, reconcile charges and batches at end of clinic, balance cash collections, and reconcile cash discrepancies. Assist patients with any registration-related questions or processes. Assist patients needing additional assistance and utilization of handicapped access, identify patients needing wheel-chair assistance and coordinate with Medical Assistants. Report any patient-involved incidents or near-misses for quality care improvement. Drive to satellite clinics as assigned. Other duties as assigned. Education: Minimum High School Diploma or GED. Associate's Degree Preferred. Physical Demands Sitting Typing Lifting up to 25 pounds