Patient service representative jobs in Oklahoma - 756 jobs

Well Fast Urgent Care was founded in 2006 by Emergency Medicine physicians with a vision: to provide high quality health care to patients presenting with unexpected minor illnesses and injuries in a friendly environment, without long waiting times, and for a reasonable fee. Nineteen years later, we have grown to offer a variety of services encompassing urgent care, occupational medicine, and physicals to the Lawton/Ft. Sill community and the surrounding areas. We have also been locally voted Best Urgent Care in SW Oklahoma for the last 10 years! We are seeking to hire an exceptional customer service professional with experience in the healthcare industry to join our team. Duties include: Greeting patients Answering phones Registering patients using Practice Management Software Managing on-line registration system Entering, updating, verifying and analyzing health insurance plans Collecting and processing patient payments Scanning documents into patient's charts Checking patients out Balancing cash drawer and creating end of business day reports Other tasks as assigned Job requirements: 1 year of front desk experience (clinical setting preferred) Attention to detail and organizational skills Outstanding verbal and written communication skills (both in-person and over the phone) Excellent telephone etiquette Outgoing and friendly personality Strong interpersonal skills to communicate with patients and staff effectively Multitasking skills Willingness to learn new skills Solid work ethic (including reliability and punctuality) High school diploma or GED Able to pass a background check and drug screen (random) Able to work 11 hour shifts and every other weekend (FT is three full and one 1/2 shift Monday - Sunday). Clinic hours are Mon-Sat 9am -8pm and Sun 1-7pm. Wage ranges from $16/hr - $18/hr depending on experience and skill set.

Job Title: Operations Specialist Company: NXTPRO Sports Starting Salary: $45,000 annually Employment Type: Full-time (W-2) NXTPRO Sports is a premier AAU basketball circuit committed to creating high-quality, impactful experiences for young athletes. In partnership with PUMA, we deliver elite competition, player development, and memorable events nationwide. Our mission is to empower athletes through innovation, integrity, and joy while fostering community at every level of the game. Our Core Values Deliver Joy & Peace Innovate Relentlessly Play with Confidence Lead with a Self-Starter Mentality Position Overview NXTPRO Sports is seeking an Operations Specialist to join our growing team in Oklahoma City. This role plays a central part in the weekly scheduling, planning, and execution of basketball events across our national circuit. The Operations Specialist will be primarily responsible for building, managing, and maintaining event schedules using platforms such as Tourney Machine, Exposure Basketball, or similar scheduling systems, while also supporting on-site event operations and logistical coordination. This is a high-impact role suited for someone who thrives in a fast-paced, event-driven environment and enjoys ownership, accountability, and continuous improvement. Key ResponsibilitiesEvent Scheduling & Planning (Primary Responsibility) Build, manage, and publish weekly event schedules using Tourney Machine, Exposure Basketball, or comparable scheduling platforms. Coordinate game times, court assignments, team placements, and schedule adjustments to ensure smooth event flow. Communicate schedules and updates clearly with internal teams, coaches, and event stakeholders. Monitor schedule accuracy and proactively resolve conflicts or changes as needed. Event Execution & Coordination Lead logistical planning and on-site execution for NXTPRO basketball events nationwide. Oversee registration, team check-in, event flow, and general on-site coordination. Ensure events run efficiently and align with NXTPRO operational standards. Partner & Sponsor Activation Collaborate with PUMA and other partners to support brand activations and event integrations. Maintain professional relationships with vendors, sponsors, and facility partners. Operational & Logistical Support Manage equipment and resource readiness before, during, and after events. Serve as a primary on-site point of contact for staff, teams, officials, and partners. Address and resolve operational issues in real time with professionalism and composure. Administrative & Reporting Assist with budgeting, documentation, vendor coordination, and operational compliance. Track and report key event data to support planning, analysis, and future improvements. Innovation & Continuous Improvement Identify opportunities to improve scheduling efficiency, event flow, and the overall participant experience. Proactively anticipate challenges and implement solutions to minimize disruptions. Required Qualifications 3+ years of experience in event operations, sports management, logistics, or a related field. Strong experience or demonstrated ability with event scheduling platforms (e.g., Tourney Machine, Exposure Basketball, or similar). Exceptional organizational skills and attention to detail. Strong written and verbal communication skills with a collaborative, team-oriented mindset. Proficiency with Google Workspace and project management or CRM tools (e.g., Asana, HubSpot). Willingness to travel approximately 40% of the year, including some weekends. Based in, or willing to relocate to, Oklahoma City, OK. Preferred Qualifications Bachelor's degree in Sports Management, Event Planning, Business, or a related field. Previous experience with AAU basketball, youth sports, or tournament operations. Experience managing logistics for large-scale, multi-court sporting events. Core Values in Action Deliver Joy & Peace: Create organized, welcoming events where participants feel supported. Innovation: Improve systems, workflows, and event execution through thoughtful solutions. Play with Confidence: Take ownership of decisions and lead with clarity. Self-Starter Mentality: Act independently, adapt quickly, and follow through consistently. Why Join NXTPRO Sports At NXTPRO Sports, you'll play a direct role in shaping the future of youth basketball. You'll work with a passionate, driven team, have meaningful ownership over major operational functions, and help deliver high-quality events for athletes, coaches, and families across the country. How to Apply Please send your resume and a brief cover letter explaining your interest and relevant experience to: 📧 *********************

The Emergency Room Registration Representative is accountable for directing patients and visitors, obtaining benefits, eligibility, and authorizations for treatment. The representative will be responsible for entering information to complete the registration, including obtaining signatures and collecting applicable patient liability on accounts, as well as answering incoming calls. Excellent customer service skills are a must. Representatives must have the ability to properly collect, enter, and/or accurately update financial and demographic information into a computer; maintain patient confidentiality; provide clear and concise information to those who request it; be able to handle multiple tasks at one time; and be detail-oriented. The position tends to be fast-paced at times, and you will be required to perform other job duties as assigned. High School Diploma or equivalent (required). Previous experience in insurance verification, patient access, or a healthcare-related field. Knowledge of insurance terminology, plans, and billing processes. Strong attention to detail and organizational skills. Excellent communication and interpersonal skills, both written and verbal. Ability to manage multiple tasks and work in a fast-paced environment. Proficient with Microsoft Office Suite and experience with insurance verification or billing software. Ability to maintain confidentiality and adhere to privacy and regulatory standards. Epic experience is a plus. Education: High School Diploma or equivalent (required). Experience: Previous experience in insurance verification, patient access, or a healthcare-related field is preferred. Epic experience is a plus.

ROSE STATE COLLEGE ANNOUNCES AN OPENING IN ACADEMIC TECHNOLOGY AND TEACHING INNOVATION CENTER (eLearning) AI and Accessibility Coordinator (Temporary, Subject to Funding) Responsible for leading the implementation of Rose State College's AI for Access initiative, funded by the Oklahoma State Regents for Higher Education. This position plays a key role in advancing accessibility, instructional quality, and faculty development through responsible integration of Artificial Intelligence (AI) tools in course design and delivery. The Coordinator will research, pilot, and scale AI-enabled accessibility solutions, provide faculty training, and develop resources that ensure compliance with WCAG 2.1 AA and Quality Matters guidelines. The AI and Accessibility Coordinator will perform a wide variety of tasks to support the AI for Access initiative, including but not limited to: Research, evaluate, and implement AI tools that enhance accessibility and instructional design quality. Ensure AI applications meet security, FERPA compliance, and accessibility guidelines. Develop and deliver faculty training workshops on AI-enabled accessibility and course design in collaboration with Quality Matters. Provide consultation and create resources (guides, templates, toolkits) for faculty adoption. Coordinate project phases (research, pilot, scale) while overseeing data collection processes and maintaining accurate records to support audits and compliance tracking. Analyze accessibility and instructional quality data, generate evaluation reports, and interpret metrics (e.g., compliance rates, faculty confidence, student satisfaction) to inform continuous improvement and grant reporting. Publish the AI for Access Toolkit and maintain an online repository of model courses. Support planning and execution of the statewide AI Accessibility Showcase. Serve as liaison between Academic Technology and Teaching Innovation Center (ATTIC), Information Technology (IT), faculty, and external partners. Support budget decisions, including monitoring expenditures, ensuring compliance with grant guidelines, and researching cost-effective tools, services, and supplies within budget constraints. Support campus events, outreach activities, and community engagement efforts related to AI and accessibility. Assist with communications, presentations, and workshops that promote AI-enabled instructional innovation. Perform other duties as assigned that support the objectives of the AI for Access initiative and Rose State College. This position is contingent upon the availability of external and/or grant funding. Minimum Qualifications: Bachelor's degree in education, instructional design, computer science, or a related field (or equivalent combination of education and experience). At least one (1) year of experience in accessibility compliance, instructional design, educational technology, or project coordination. Familiarity with AI tools and their application in teaching and learning environments. Strong understanding of WCAG 2.1 AA guidelines and universal design principles. Excellent organizational, communication, and problem-solving skills. Ability to work independently and collaboratively with faculty, staff, and external partners. Familiarity with Learning Management Systems (Canvas) and accessibility platforms (e.g., Panorama, YuJa). Light carrying up to 10 lbs. and light lifting up to 10 lbs. required. Ability to reach above shoulder. Periods of time spent sitting, standing, walking, kneeling, bending, and stooping. Desired Qualifications: Master's degree in education, instructional design, or related field. Experience developing and delivering faculty training or workshops. Knowledge of Quality Matters standards and online course quality frameworks. Experience with FERPA compliance, data privacy, and ethical AI use. Familiarity with Microsoft Office Suite and enterprise systems. Application Deadline: January 28, 2026 Please submit application materials as requested. The original signed Rose State College application form and unofficial degree conferring transcripts must be received by this office for formal consideration; however, should an offer of employment be extended, official transcripts are required. Candidate selected will serve a probationary period. All finalists may be subject to a background check and/or drug test. (Posted on December 16, 2025) Must be eligible to work in the United States. Rose State College's Annual Security Report, including VAWA disclosures, is located at ********************************************************************** An Equal Opportunity Employer. In accordance with the American Disability Act, reasonable accommodations in the application process will be provided upon written request. EMPLOYEE RELATIONS ************* 6420 SE 15TH STREET - MIDWEST CITY, OK - 73110-2799

Department: Patient Access Specialist, Patient Access Employee Category: Non-Exempt Reporting Relationship: Patient Access Supervisor Character Qualities: * Attentiveness-Showing the worth of a person or task by giving my undivided concentration. * Discernment- Understanding the deeper reason why things happen. * Resourcefulness- Making wise use of what others might overlook or disregard. * Responsibility- Knowing and doing what is expected of me. Summary of Duties and Responsibilities: Perform duties, under direction of Patient Access Supervisor, in scheduling and providing assistance to patients to access Variety Care services throughout all clinics. Provides excellent customer service, answers telephones in a timely fashion, facilitates appointments, and follows all operational and clinical guidelines to provide service excellence. Communicates with Care teams to support an efficient delivery of care. Familiar with all services provided within our clinics and provides patient access through scheduling of appointments, telehealth services or connection to key resource departments. Primary Duties and Responsibilities: * Provides excellent customer service and appropriate telephone etiquette at all times and schedules the patient based on their needs. * Provides good verbal communication through active listening skills; personalized and attentive service and a caring and thoughtful attitude. * Manages all incoming telephone calls and represents the VC health center as a first point of contact with a pleasant and professional demeanor. * Strives to consistently meets and/or exceeds individual Patient Access performance measures. * Proficient in EPIC (EMR) scheduling and Patient Access workflows to ensure appropriate documentation in patient communication, inbasket messaging, and patient data. * Utilizes screening tools such as Symptom Screener to ensure patient acuity is assessed for the most appropriate service. * Attends employee meetings and staff trainings to ensure continuous quality improvement in job performance. * Obtains accurate and required information/documentation from patient at time of call. * Utilizes Patient Access LEADS in coaching opportunities, job training, daily questions. * Follows HIPAA guidelines and OCHS Privacy policy and procedure. * Assures that office equipment is in good working order. Notifies appropriate staff members if problems arise. * Able to handle patient/specialty complaints and seeks out manager assistance when needed. * Embodies the strength of personal character. Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Must be a leader in the department and community. Result-oriented problem solver who is responsible and accountable. * Supports Variety Care's accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable. Provide leadership and work with all staff to achieve the goals of the "Triple Aim" of healthcare reform-to improve the experience of care, improve health outcomes, and decrease healthcare costs. * Performs Other duties as assigned. Essential Functions: * Must be able to lift 25 pounds. * Able to sit for long periods of time

START YOUR CAREER WHILE SAVING LIVES Our Blood Institute is actively seeking qualified candidates for a rewarding position that is responsible for delivering and retrieving processed and unprocessed blood, blood products, donor/patient samples, derivatives, equipment, and supplies to/from hospitals, mobile blood drives, centers, clinics, doctor's offices, and research facilities. Considered applicants must be at least 21 years of age with a valid driver's license with zero points on their driving record. If you are the type of person that loves to drive in all types of weather and has a passion to help save lives, this could be the perfect job for you! Location: Enid, OK Pay: Competitive pay based on education and/or experience to include shift differential and $500 bonus after 6 months and $1,000 bonus after 1 year! Benefits: Health, dental, vision, life insurance, long term disability, 401(k), paid-time off, $5,000 annual tuition reimbursement, holiday pay, etc. Days: Monday through Friday; some weekends Hours: 11:00am to 7:00pm Qualifications: * High School diploma or equivalent * Must be at least 21 years old * Must have a valid driver license * Driving record must have zero points with no moving violations or accidents within the last three years. A copy of driving record must be provided before being hired. * Comfortable driving in all types of severe weather during all hours of the day and night Special Restrictions: * Must be able to lift at least 60 pounds Primary Responsibilities: * Deliver, retrieve, distribute and transport Blood Products, samples, equipment, specimens, and supplies as necessary * Process and prepare orders for distribution of blood and blood components as appropriate for customers * Retrieve and secure products from assigned locations at closing (e.g. confirm all products are boxed and taken to main center; check rotator for platelets that might not have been boxed; check empty boxes for other blood products) * Required to be available for and to be able to respond to "on-call" as scheduled * Coordinate with Satellites and Mobile Blood Drive for pickup of products * Conduct minor maintenance and upkeep of vehicles and equipment used for daily operation * Perform quality control and maintenance equipment as appropriate * Perform other duties as assigned by Supervisor or Management Click the link below to learn fun facts about working for Our Blood Institute! *********************************************************

Summary: Join our team as a Patient Care Representative (PCR) and play a pivotal role in providing exceptional patient care and service. Operating under the guidance of the Patient Care Representative Team Lead, you'll directly engage with orthopedic patients who require durable medical equipment prescribed by physicians. Working in hospitals, clinics, patient homes, and sports medicine facilities, you'll create a supportive environment for patient care. Your responsibilities include educating patients about our comprehensive range of durable medical equipment options and ensuring effective communication between our administration team and patients, always maintaining compliance and professionalism. Become part of our dedicated team committed to making a positive impact on patients' lives. About the company: Are you ready to make a meaningful impact and help people Get Back in the Game of Life™? At Agility Medical Group, we're on a mission to empower individuals to reclaim their lives through top-of-the-line products and exceptional service. When you become a part of our team, you're not just taking a job - you're joining a community of dedicated professionals who are passionate about making a positive difference. Our Mission: At the heart of everything we do is our unwavering mission to provide premium products and outstanding services to our valued customers. We're committed to creating an environment where both our team members and clients thrive, ensuring a workplace that is not only productive but also enjoyable. What You'll Do: As a member of the Agility Medical Group team, you'll play a crucial role in supporting medical professionals and patients on their journey to recovery. Your dedication will help individuals regain their mobility, comfort, and confidence. Our products are not just items - they're tools that pave the way for people to get back to the activities that bring them joy. Why Join Us: Agility Medical Group is more than a workplace; it's a community of like-minded individuals who share a common purpose. Our team is passionate, hard-working, and driven by the desire to make a real impact. We value integrity, teamwork, and a strong commitment to excellence. When you join our team, you'll be part of a company that engages in Character Core, which fosters leadership traits that benefit both our clients and our team members. We practice the Great Game of Business, ensuring that everyone has a stake in our collective success. Ready to Get Back in the Game? If you're excited about being a part of a growing team that values hard work, passion, and character, look no further. At Agility Medical Group, you'll find a fulfilling and rewarding career that goes beyond the ordinary. Join us, as we help people reclaim their lives and rediscover their passions. Visit our Careers page to learn more about how you can be a driving force in the journey to recovery. Key Responsibilities: Daily Schedule and Documentation Review: Review daily schedule and orders from administration team under the guidance of the PCR Lead. Ensure accurate and complete documentation for each task, verifying its presence and correctness. DME Delivery and Set-Up: Deliver, fit, and set up prescribed Durable Medical Equipment (DME) items for patients as prescribed by physicians. Educate patients on the proper usage and care of provided equipment. Additional DME Sales: Process sales of supplementary DME products to patients as needed. Inventory Maintenance: Pick up, troubleshoot, clean, and maintain inventory and equipment provided to patients. Adhere to strict policies and procedures to ensure compliance. Documentation and Patient Education: Deliver necessary documentation to patients and obtain required signatures. Provide patients with educational materials related to their prescribed equipment. PPA Form Review and Delivery: Collect, review, and request changes/documentation of Patient Purchase Agreement (PPA) forms from AMG clinic locations. Ensure accurate and organized submission to the administration team. Timely Documentation Submission: Deliver all required documentation to the administration team promptly, maintaining organization and legibility. On-Call Availability: Be available for on-call shifts to address patient needs and urgent requirements outside of normal business hours as assigned. Confidentiality and Privacy: Uphold a high level of integrity and confidentiality, fully following patient privacy guidelines (HIPAA). Versatile Support: Perform other relevant duties as assigned, contributing to the seamless functioning of patient care operations. Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made for individuals with disabilities. Regularly required to stand, walk, talk, see, and hear. Frequently required to move, sit, stand, and walk; use hands and fingers; reach with hands and arms; stoop, kneel, crouch, or crawl. Work environment includes warehouse and office settings, involving activities such as moving inventory and equipment, sitting, using phones, and operating computers. Must be capable of lifting and moving objects up to 50lbs. Regularly required to drive within the city and surrounding area(s) daily. May be exposed to adverse weather conditions while working and driving. Works in office, warehouse, medical, and home environments. Benefits: Medical, Dental, and Vision Benefits. Direct Primary Care benefits. Short- and long-term disability options. Voluntary Life benefits. 401(k) with company matching. Paid Holidays and Competitive Time Off. AAA Membership. Access to Telemedicine Clinic. Access to Employer Assistance Programs. Work Location: In-person. Job Type: Full-time. Pay: $14.00 - $18.00 per hour. Hours: Monday through Friday, 8:00 am to 5:00 pm. Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Qualifications Qualifications: To succeed in this role, candidates must demonstrate the ability to fulfill essential duties and responsibilities accurately and efficiently. The following requirements represent the necessary knowledge, skills, and abilities: Has experience as an athletic trainer, nurse, orthotic fitter, and has a bachelor's degree or combination of experience and education. Intermediate skill level in computer software and telephone technologies. Proficient in Microsoft Office suite (Word, Excel, Outlook, Teams). Possession and maintenance of a valid U.S. driver's license and current automobile insurance. Ability to drive within city and surrounding areas. Must be available for 7-day on-call rotation. Must not be excluded and maintain non-exclusion from working with government programs per OIG list. Ability to deliver superior customer service to the satisfaction of patients and healthcare professionals for guaranteed positive outcomes and impacts on future sales. Self-motivation, enthusiasm, personability, and customer service orientation. Excellent oral and written communication skills. Proficient communication, listening, and conflict resolution skills. Ability to work both individually and as part of a team. Demonstrated ability to handle multiple functions and maintain strong organizational skills.

Patient Access Representative Department: Arthritis & Clinical Immuno Location: Oklahoma City, OK START YOUR APPLICATION Overview and Responsibilities The OMRF Rheumatology Research Center of Excellence is seeking a compassionate Patient Access Representative who thrives in a fast-paced environment. This is an excellent opportunity for someone looking to gain experience during a gap year before starting a clinical graduate program. Responsibilities included within the role: CUSTOMER SERVICE Answer and correctly route all incoming calls and respond appropriately to inquiries and requests for information. Maintain clinic schedule including setting patient appointments, confirming appointments with reminder calls, and amending provider schedules according to availability. ADMINISTRATIVE SUPPORT Greet patients and other individuals with clinic business. Direct patients and/or visitors to various clinic areas. Prepare and send general correspondence and patient letters as directed by providers and/or clinic manager. Receive and distribute mail. Monitor office supplies in work area to ensure adequate inventory level and advise supervisor of malfunctioning office equipment. PATIENT ACCESS & RECORDS Enter patient information on all new patients as well as periodic updating of established patient accounts. Consistently obtain and copy/scan insurance cards and IDs. Maintain patient charts and medical records. Ensure completion of and obtain signatures on all necessary forms and documents required by clinic and by law. Schedule referrals as directed by the providers to other physicians and/or ancillary services. INSURANCE & BILLING Utilize online programs to verify insurance eligibility and benefits, documenting findings on the patient account. Contact insurance companies for pre-authorizations and pre-certifications as required prior to patient receiving services. Review insurance verification and advise patient of third-party benefits. Explain third party and self-pay portion of bills to patients and/or guarantor. Collect copayment. Communicate in a professional manner to patients regarding all outstanding balances. Evaluate financial status of patients accounts, initiate and make payment arrangements, and maintain a continuous follow up process on all accounts to minimize loss in revenue. Log cash collected, generate receipts, and maintain balanced cash at all times. Gather and route billing information appropriately and manage billing work queues and inquiries. CLINIC OPERATIONS Open and close the clinic. Assure cleanliness and organization of waiting room. Perform other related duties as assigned that correspond to the overall function of this position. Minimum Qualifications High school diploma or GED, or equivalent experience. Must demonstrate good written and verbal communication and customer service skills. Proficiency in using computer systems and software, including Microsoft Office Suite. High attention to detail, dependability, and willingness to learn. The ability to prioritize, meet deadlines, work independently, and demonstrate professionalism with diverse personalities and cultures are essential. Preferred Qualifications Two years or more of previous office experience in a physician's office or other health care setting preferred. Proficiency in EMR scheduling and registration, particularly EPIC, preferred. Bilingual in Spanish and English. Work Hours Typically, Monday through Friday from 8:00AM to 5:00PM, however, hours may vary slightly depending on workload and patient/participant scheduling. OMRF Overview Founded in 1946, the Oklahoma Medical Research Foundation (OMRF) is among the nations oldest, most respected independent, nonprofit biomedical research institutes. OMRF is dedicated to understanding and developing more effective treatments for human diseases, focusing on critical research areas such as Alzheimers disease, cancer, lupus, multiple sclerosis, and cardiovascular disease. OMRF follows an innovative cross-disciplinary approach to medical research and ranks among the nations leaders in patents per scientist. Located in Oklahoma City, a city that offers a dynamic and flourishing downtown area, with low cost of living, short commute times and a diversified economy, OMRF has been voted one of the Top Workplaces since the inception of the award. This achievement has been accomplished thanks to OMRF individuals who share a unified understanding that our excellence can only be fully realized with a collective commitment to our mission, . . . so that more may live longer, healthier lives. Successful candidates will demonstrate commitment to this mission. OMRF Benefits We offer competitive salaries and comprehensive benefits to full-time employees including medical, dental, and vision insurance, minimum 8% company retirement contribution, vacation and sick leave, and paid holidays. All employees have access to our onsite café, free onsite fitness center with access to personal trainer, free parking and much more! Relocation assistance available for those located 50 miles outside of Oklahoma City metro. Learn more about our benefits here. OMRF is an Equal Opportunity Employer. START YOUR APPLICATION

A Patient Care Coordinator is an all-encompassing role that can perform a variety of functions depending on the need within the medical practice. You will manage multiple or a few aspects of a patient's experience to include answering and directing phones, scheduling, checking in/out, managing incoming referrals and/or medical records. Specific duties will be defined by the practice. Essential Functions of the Role: Schedules appointments for new patients, obtains all records needed prior to visit, making sure they are scanned and filed into the patient's chart before appointment Answer phones and direct calls Route incoming files and faxes Interviews patients to complete documents if necessary. Greet patients upon arrival to check in and ensures all paperwork is ready Communicate and/or coordinate referral/authorization staff if one is needed prior to appointment Support office and staff as needed to create a cohesive and positive patient experience Minimum Qualifications: Previous experience in a professional office Experience using Microsoft Office products Experience using EMR Desired Qualifications: Experience in a clinical practice Knowledge of medical terminology. Experience using EMR Work Environment This position is in a medical clinic environment. Physical Requirements This position requires full range of body motion. While performing the duties of this job, the employee is regularly required to sit, walk, and stand; talk or hear, both in person and by telephone; use hands repetitively to handle or operate standard office equipment; reach with hands and arms; and lift up to 25 pounds. Equal Employment Opportunity Statement We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The statements contained herein are intended to describe the general nature and level of work performed by the Patient Care Coordinator, but is not a complete list of the responsibilities, duties, or skills required. Other duties may be assigned as business needs dictate. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.

Job Summary: Responsible for registration of patients for the Outpatient area, including lab, radiology, and physical therapy; secondary responsible for the registration of patients to emergency room and inpatient. This position involves registering patients, scheduling appointments, obtaining authorization, when required, for all outpatient appointments, maintaining medical records, answering phones, greeting patients and processing fees for service. Knowledge of policy/ procedures in department. Assures the readiness of the reception area for each working day. Have all front desk activities fully operational at the start of business hours. Greet patients and visitors; direct all people to the appropriate location and services. Register patients according to facility protocols with no errors. Initiate prior authorization with third-party payers, when required. Complete Patient Liability Estimate to give to patients, for each visit, scheduled or unscheduled. Determine the financial status of patients and their insurance eligibility for outpatient services. Assist patients in accurately completing the appropriate forms and document all information according to facility protocols. Collect fees according to the facility protocol. Maintain forms and office supplies required for desk operations. Act as an alternative clerk in ER Registration, as needed. Schedule/ cancel patient appointments; all outpatient diagnostic and ER as needed. Responsible for verifying all NH registration and data-entry in appropriate and accurate, to ensure billing is correct. Responsible for NH billing to Oklahoma Medicaid. Respect and maintain privacy and dignity of patients; always assure patient confidentiality. Participate in staff and educational meetings. On all outpatient orders, make sure there is a written diagnosis and a physician signature. (Electronic signature is not acceptable) All other duties as assigned by immediate supervisor and/or Director. Qualifications Regulatory Requirements: High School graduate or GED equivalent. Three (3) years of medical billing experience, or two (2) years of healthcare insurance knowledge and exposure in a healthcare setting. Language Skills: Able to communicate effectively in English, both verbally and in writing. Excellent interpersonal skills. Additional languages preferred. Skills: Basic computer knowledge. Medical Terminology preferred. Must give attention to detail, competent in computer applications. Ability to interact effectively and in a supportive manner with people of all backgrounds. Knowledge of phone etiquette and office skills. Physical Demands: Requires prolonged sitting position and keying into a P.C. Occasionally lifts supplies and equipment up to 50 lbs. Requires hand-eye coordination and manual dexterity, mobility and hearing to normal range. There will be occasional reaching, stooping, bending, kneeling and/ or crouching

About Us HIGHLIGHTS $500 Sign-On Bonus SHIFT: Nights (7pm-7am) JOB TYPE: Full-Time FACILITY TYPE: 16 bed Small-Format Hospital (8 ER, 8 Inpatient) PERKS: Night/Weekend shift differentials, 401K MATCH (100% vested day ONE!), Paid Referrals! We are Emerus, the leader in small-format hospitals. We partner with respected and like-minded health systems who share our mission: To provide the care patients need, in the neighborhoods they live, by teams they trust. Our growing number of amazing partners includes Allegheny Health Network, Ascension, Baptist Health System, Baylor Scott & White Health, ChristianaCare, Dignity Health St. Rose Dominican, The Hospitals of Providence, INTEGRIS Health, MultiCare and WellSpan. Our innovative hospitals are fully accredited and provide highly individualized care. Emerus' commitment to patient care extends far beyond the confines of societal norms. We believe that every individual who walks through our doors deserves compassionate, comprehensive care, regardless of their background, identity, or circumstances. We are committed to fostering a work environment focused on teamwork that celebrates diversity, promotes equity and ensures equal access to information, development and opportunity for all of our Healthcare Pros. Position Overview The purpose of this position is to serve as a liaison between patient/family, payers, Patient Financial Services, and other health care team members. You'll be asked to facilitate patient tracking and billing by obtaining/verifying accurate and complete demographic information, financially securing, and collecting out-of-pocket responsibility from guarantors to maximize hospital reimbursement. Essential Job Functions Maintain compliance with EMTALA, DNV, HIPAA and all other hospital and government regulations applicable to the Admissions settings and in handling of Medical Records Provide excellent customer service at all times by effectively meeting customer needs, understanding who the customers are, and building quality relationships The Patient Access Specialist plays a role in protecting patient safety by ensuring each patient is properly identified and triaged when they arrive to the hospital Answer telephone in a professional and courteous manner, record messages and communicate to appropriate medical staff Provide and obtain signatures on required forms and consents Obtain, verify, and enter complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle Verify insurance benefits for all plans associated with patient, confirming the correct payor and plan is entered into the patient accounting system Obtain insurance authorizations as required by individual insurance plans where applicable Maximize the efficiency and accuracy of the collection process by pursuing collections at the time of service in a customer service-oriented fashion Scan all registration and clinical documentation into the system and maintain all medical records Assist with coordinating the transfer of patients to other hospitals when necessary Respond to medical record requests from patients, physicians and hospitals Maintain cash drawer according to policies Maintain log of all patients, payments received, transfers and hospital admissions Maintain visitor/vendor log Other Job Functions Maintain a clean working environment for the facility. This includes the front desk, restroom, waiting room, break area and patient rooms when assistance is needed by medical staff Receive deliveries including mail from various carriers and forward to appropriate departments as needed Notify appropriate contact of any malfunctioning equipment or maintenance needs Attend staff meetings or other company sponsored or mandated meetings as required Assist medical staff as needed Perform additional duties as assigned Basic Qualifications High School Diploma or GED, required 2 years of patient registration and insurance verification experience in a health care setting, preferred Emergency Department registration experience, strongly preferred Knowledge of various insurance plans (HMO, PPO, POS, Medicare, Medicaid) and payors, required. Basic understanding of medical terminology Excellent customer service Working knowledge of MS Office (MS Word, Excel and Outlook), strongly preferred. Position requires fluency in English; written and oral communication Fluency in both English & Spanish is a requirement in the El Paso Market Pennsylvania Candidates: Act 33 (Child Abuse History Clearance), & Act 73 (FBI Fingerprint Criminal History Clearance) completed within the last 5 years, or must be obtained prior to start date. We can recommend jobs specifically for you! Click here to get started.

Job Description SSM Health Dermatology's mission is to strive as a team for excellence by providing the most comprehensive, patient-centered care every day. We are looking for a Patient Scheduling Representative to contribute in their own unique way to our Company's exceptional services and performance for our patients. Classification: This position is classified as Non-Exempt under the Fair Labor Standards Act (FLSA) Objective: Under the direct supervision of leadership, the Patient Scheduling Representative II is responsible for scheduling appointments for all SSM Health Dermatology locations as well as sending messages to clinical staff and provide support for patient check-in as needed. Qualifications: 2-5 years of medical office experience. Valid driver's license and auto insurance. Job Duties: Interview patients and/or families to ensure collection of all registration information, including the proper screening of uninsured patients. Updates and records patient insurance information. Respond and send clinical messages via Epic. Clarify appointment details with patient. Correct errors in registration error WQ. Maintain individual Epic in-basket. Cash management, process insurance updates and conduct patient check in/out. Collect self-pay balances, post professional charges, reconcile charges and batches at end of clinic, balance cash collections, and reconcile cash discrepancies. Assist patients with any registration-related questions or processes. Assist patients needing additional assistance and utilization of handicapped access, identify patients needing wheel-chair assistance and coordinate with Medical Assistants. Report any patient-involved incidents or near-misses for quality care improvement. Drive to satellite clinics as assigned. Other duties as assigned. Education: Minimum High School Diploma or GED. Associate's Degree Preferred. Physical Demands Sitting Typing Lifting up to 25 pounds

Are you a highly organized individual who thrives on multi-tasking in a fast-paced environment? As a Scheduling Specialist, you will coordinate shipping, installation, and regulatory notifications for AGS's innovative Slots and Tables products. You'll excel in a dynamic setting, leveraging strong multi-tasking skills to manage evolving priorities effectively. With exceptional customer service, communication and organizational skills, you'll drive success and make a meaningful impact in this role. Responsibilities * Monitor and manage business operations to meet customer expectations, company goals, and compliance standards. * Arrange product transportation based on customer, service, and jurisdictional requirements. * Prepare and verify shipping documents, including bills of lading, commercial invoices, packing lists, and compliance notifications. * Coordinate with Operations and Field Service to manage work orders, including scheduled and unscheduled support, software, and hardware upgrades. * Communicate with Field Service Supervisors to determine labor, licensing, and skill needs for work orders. * Contact customers to schedule work orders, set expectations for start times, technician details, and project completion, and address inquiries or issues. * Collaborate with Service, Purchasing, Sales, Production, and Compliance to align resources, coordinate third-party vendors, and meet order requirements. * Track order progress, communicate status to departments, and resolve roadblocks to ensure timely completion. * Maintain positive interdepartmental relationships to enhance customer service effectiveness. * Update job knowledge through educational opportunities and perform other assigned duties. Skills and Requirements * High School or GED required * Associate's degree or equivalent work experience * 2 to 3 years of experience preferred * Familiarity in a multi-module ERP system such as SAP, Oracle, or MS Dynamics * Basic understanding of coordinating operational activities or willingness to learn * Excellent communication skills; interacts effectively and works productively with a wide range of people * Exceptional customer service skills to address customer needs and build positive relationships * Strong organizational skills to manage multiple tasks and priorities in a dynamic, fast-paced environment * Proven ability to multi-task and adapt to changing demands while maintaining accuracy and efficiency. * Experience with Microsoft Office Suite Programs Note: All offers are contingent upon successful completion of a background check. * Posted positions are not open to third party recruiters and unsolicited resume submissions will be considered free referrals. AGS is an equal opportunity employer.

Position Title:Registrar - Oklahoma Children's Hospital, Emergency Department, Part Time - Sat/Sun 7A - 730PDepartment:AdmittingJob Description: General Description: Responsible for timely and accurate patient registration. Interviews patients for all pertinent account information and verifies insurance coverage. Essential Responsibilities: Interview patients at workstation or at bedside to obtain all necessary account information. Ensure charts are completed and accurate. Verify all insurance and obtain pre-certification/authorization. Calculate and collect patient liable amounts. Ensure that all necessary signatures are obtained for treatments. Answer any questions and explains policies clearly. Process patient charts according to paperwork flow needs and established productivity standards. Welcome patient and family members in a professional manner. Contact the nursing staff for emergency medical needs and answer patient and visitor questions. Interview incoming patients, his/her relatives, or other responsible individuals to obtain identifying and biographical information with insurance and financial information. Assign I-plans accurately and research Patient Visit History to comply with the Medicare 72 hour rule. Search Master Patient Index (MPI) completely and assign the correct medical code number. Notify Medical Records for any duplicate unit numbers. Verify insurance benefits and determines pre-certification status. If pre-certification is needed, call the insurance pre-cert department and initiate review or verify authorization number provided by scheduling staff. Enter all information and authorization numbers into the registration system. Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties. Obtain copies of necessary identification and insurance cards. Explain policies regarding services, charges, insurance billing, and payment of account. Request full or partial payment for services rendered according to collection policies. Issue a Business Office letter to all patients according to policy. Obtain proper authorization for treatment and approval codes from the insurance carrier for patients presenting for treatment insured by a Managed Care Organization (MCO). Collect co-pays, deposits, and deductibles and documents collection status in the system and chart. Issue waivers for signatures when appropriate. Inform former patients or their representatives of delinquent accounts and attempt to obtain payment. Refer delinquent accounts to the Manager/Supervisor for further action. Receive and receipt payments from patient for services rendered. Prepare daily deposits and maintains the integrity of the cash drawer. Produce paperwork on each patient for distribution to appropriate departments. Align pertinent documents for establishing the patient's medical record and financial file. Register and admit all patients after the other registration departments are closed. Route admission documents and forms to appropriate departments Price, key, and detail patient charges. Burst charts for distribution to physician's billing service, medical records, ancillary departments, and the business office. Check for double charges on all accounts. Work with physician offices and ancillary departments, providing information when necessary or forwarding relevant documents. Document complaints received from patients, the medical staff, and ancillary departments on an incident report form and refer to coordinator for follow-up action. Acknowledge, file, and send MOX messages via Meditech. Check for physician orders and attaches them to the patient medical records to ensure that patients are receiving appropriate tests. Escort patient to his/her destination or refers patient to an available escort. Activate all pre-registered patients that have reported for services. Abstract patient charts once discharged for the ER and retrieves a patient Medical Record once they present to ER for treatment. Attends in-service presentations, and completes mandatory education week, including but not limited to, infection control, patient safety, quality improvements, Material Safety Data Sheets (MSDS) and Occupational Safety and Health Administration (OSHA) standards. Demonstrates knowledge of occurrence reporting system and utilizes system to report potential patient safety issues. General Responsibilities: Performs other duties as assigned. Minimum Qualifications: Education: None required. Experience: None required. 1 or more years of registration experience preferred. Licensure/Certifications/Registrations Required: None required. Knowledge, Skills and Abilities: Communication - communicates clearly and concisely, verbally and in writing. Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations. Interpersonal skills - able to work effectively with other employees, patients and external parties. PC skills - demonstrates proficiency in PC applications as required. Basic skills - able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately. Current OU Health Employees - Please click HERE to login.OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.

Our Mission is to deliver quality, accessible and patient-centered eye care. Consider joining Wise Eye Associates/Ascend Vision Partners and join a team that are focused on building a differentiated integrated eye care platform focused on superior patient care delivered through our network of optometrists and ophthalmologists. Team members are expected to exhibit a continuous behavior of professionalism, which includes but is not limited to, acting with integrity and accountability, support our clinicians in all aspects of patient care delivery, support a culture of respect, diversity and inclusion in our organization, and enhance the patient access to primary and specialty eye care. Our vision is to create an admired healthcare company dedicated to delivering personalized eye care with outstanding patient outcomes. GENERAL SUMMARY: The Patient Services Specialist is responsible to create a positive patient experience by consistently exceeding expectations in customer service and patient care, by coordinating and completing patient registration activities that include but are not limited to greet and check in patients, verifying demographic information, obtaining signatures on patient consents, capturing insurance cards, verifying authorization accuracy, collect co-pays and past due balances, working reschedule and recall lists, and balance end of day deposits. ESSENTIAL DUTIES & RESPONSIBILITIES: Provides high level customer service in all interactions with internal and external customers. Provides direct, professional, and knowledgeable interactions with patients, providers, referral sources, and the clinical team. Answers telephone calls accurately and with exceptional customer service and ensures the caller's needs are met and accurate information is obtained. Maintains patient confidentiality regarding access to patient and other clinical information via email, computer, fax, and mail. Addresses concerns of patients, provides service recovery, and escalates issues as needed. Utilizes the operational guidelines for scheduling patient appointments. Completes reminder calls to patient for scheduled appointments, as needed. Obtains payment from each patient, including copayments, balance due and appropriately receipts all monies collected. Verifies, ensures eligibility, and registers patients by obtaining patient demographics and third-party coverage(s) at every encounter. Advises patient on physician referral and provides appropriates notes/updates to referring physician, as needed. Prioritizes and completes all work in an accurate, effective, and efficient manner. NON-ESSENTIAL DUTIES & RESPONSIBILITIES: Maintains public areas (waiting rooms, restrooms and kitchen), as needed. Attends department meetings and completes trainings, as needed. Processes medical records requests; both incoming and outgoing Requirements EDUCATION AND EXPERIENCE REQUIRED: High School diploma or equivalent, required. EDUCATION & EXPERIENCE PREFERRED: N/A LICENSURE, CERTIFICATION OR REGISTRATION REQUIRED: N/A LICENSURE, CERTIFICATION OR REGISTRATION PREFERRED: Certified Patient Services Specialist CORE COMPETENCIES: Ability to work effectively with internal and external customers. Excellent verbal and written communication skills, including listening. Proficient in Microsoft Office products. Ability to maintain confidentiality when dealing with sensitive information. PHYSICAL ACTIVITY OF POSITION: Talking. This position requires expressing or exchanging ideas through the spoken word. This position must participate in activities to convey detailed or essential verbal instructions to physicians, staff, and vendors accurately and succinctly. Hearing. This position is required to perceive sounds at normal speaking levels with or without correction, including the ability to receive detailed information through oral communication and make the discriminations in sound. Repetitive motion. This position requires substantial movements (motions) of the wrists, hands, and fingers while working on reports or the computer. Sedentary work. This position may need to occasionally exert up to 10 pounds of force to lift, carry, push, pull, or otherwise move objects. The job consists primarily of sedentary work and involves sitting most of the time. Walking and standing are required only occasionally. Visual Requirements. This position is required to have close visual acuity (with or without correction) to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and extensive reading. Environmental Conditions. This position is not substantially exposed to adverse environmental conditions (such as in typical office work.)

Community Hospital is hiring a PRN Patient Access Rep! We're offering an exciting opportunity to work alongside a dedicated, compassionate team - where you are valued just as much as the patients we serve. At Community Hospital, we are guided by our C.A.R.E.S. values where Compassion is required, Attitude is valued, Respect is demanded, Excellence is expected and Service is commended. Come be a part of a place where your hard work is recognized, your goals are supported, and your impact matters. The Patient Access Representative is responsible for the complete and accurate registration of all patients obtaining services at the facility. Responsible for accurately gathering and entering patient information into the computer as received from the patient and/or the physician's office, verifying benefits for non pre-registered patients, and obtaining signatures on required forms. Responsible for collecting co-payments, deductibles, and co-insurance from patients at the time of service. Responsible for ensuring an efficient, complete, and timely patient registration process that models the customer service philosophy of the facility. Essential Functions: * Communicate with clinical departments or Scheduling Representative to obtain scheduled appointments and/or orders prior to the service date. * Pre-register 98% of all scheduled patients a minimum of three (3) business days in advance of their arrival. * Obtain, validate and accurately enter in the computer system, the patient's demographic and insurance information while maintaining an acceptable accuracy rate (95% plus) as evidenced by routine quality review. Information may be obtained from the physician's office or the patient via direct contact, telephone or fax. * Thoroughly review the MPI so that duplicate medical records numbers are avoided. * Obtain signatures on all necessary forms and documents required by hospital and by law. * Ensure MSP Questionnaire is completed for every Medicare registration. * Work closely and cooperatively with the physician office staff, schedulers and other hospital departments to schedule and prepare required information before the patient's arrival. * Utilize online programs to verify insurance eligibility and benefits, documenting findings on the patient account. Assist by contacting to the insurance company for pre-authorizations and pre-certifications as required prior to patient receiving service when asked by Director. * Effectively communicate with physician office staff to resolve authorization issues and coordinate registrations as required. * Collect co-payment, deductible or co-insurance previously identified by the Insurance Verification Specialist or as indicated on the insurance card or online eligibility system, when the patient arrives for service. * If working in Emergency registration, ensures compliance with the EMTALA regulation for all patients. * Log cash collected, generate receipts, and maintain balanced cash at all times. * Meet monthly cash collection goals as determined collaboratively by Department Director/Manager and CBO. * Consistently obtain and copy/scan insurance cards and driver licenses. * Responsible for knowing the functions of the phone system in order to professionally handle incoming calls, appropriately transfer calls, and assist with any internal calls when asked to do so by Department Director or Team Lead. * Perform the reception/greeter function at the front desk entrance as needed. * Verify medical licensure and check Medicare Sanctions websites for non-credentialed physicians ordering outpatient diagnostic tests (Community Hospital Only). * Consistently demonstrate premier customer service and communication skills with all internal and external customers/contacts and ensure the patient and their family members have the best hospital encounter possible. * Meet established quality and productivity standards for self and for the team. * Anticipate and adapt to change (e.g., hospital policy changes, operational/procedures, insurance changes) in a positive manner. * Foster and reinforce team-based results. * Adhere to time and attendance standards as outlined in the Human Resource Policy manual. Provide proper notification of absence or tardiness within established departmental time frames. * Ensure patient confidentiality adhering to HIPAA guidelines. * Demonstrate the knowledge, skills and abilities (competencies) to perform the duties outlined above annually in the form of a test or as evidenced by daily quality review and direct observation of the Team Lead and the Department Director/Manager. * Track and monitor productivity as requested. * Keep Department Director or Team Lead apprised of any delays in the registration process. * Remain current on scheduling, registration, insurance verification, and other patient registration processes in order to cover in the absence of other team members. * Perform other duties as assigned. Qualifications: * High School graduate or equivalent required; 2 years college preferred. * Experience in patient registration, verification and authorization in a medical center or comparable institution demonstrating the skill, knowledge and ability to perform registration duties preferred. * Working knowledge of governmental regulations and other reimbursement criteria preferred. * Ability to accurately type 40 WPM, complete forms, simple correspondence, handle payment transactions and enter data. * Excellent verbal and written communication as well as interpersonal skills required. * Demonstrated ability to handle multiple tasks with short time-lines, prioritize and organize work, and complete assignments in a timely and accurate manner. * Exceptional ability to interact and communicate effectively, tactfully, and diplomatically with patients, families, medical staff, co-workers, employers and insurance company representatives. * Must have a pleasant disposition, positive attitude and possess the ability to maintain a cordial and professional approach during periods of stress. * Skill in using office equipment: basic computer skills, photocopier, telephone, fax machine, and calculator. * Demonstrated ability to think and act decisively in a timely manner. * Ability to maintain operational knowledge of all insurance requirements necessary to achieve optimal reimbursement.

Patient Services Specialist DEPARTMENT: Patient Services NATURE OF POSITION: The Patient Services Specialist will ensure accurate, timely and proper check-in and check-out procedures. This position should have knowledge and understanding of the proper procedures for checking patients in, checking patients out, verifying insurance, completing demographics, and scheduling patients for initial and follow-up visits. This position is an integral part of the healthcare team and must be knowledgeable of clinic procedures. In addition, he/she will maintain patient confidentiality and abide by Central Oklahoma Family Medical Centers' policies and procedures. MINIMUM QUALIFICATIONS: * High School graduate or equivalent required * Must be at least 18 years of age * Medical/Dental office experience preferred * Customer service experience required * Ability to work and communicate with a multidisciplinary healthcare team and the public * Basic computer skills required * Phone etiquette * Must be able to sit, stand, walk, bend, and/or lift for extended periods of time RESPONSIBILITIES: * Check in/out patients for appointments and collect co-pays and account balances, if applicable * Enters sliding fee information, if applicable * Looks up and schedule, reschedule, or cancel appointments for patients * Posts daily payments collected during the day * Processes credit card payments * Schedules and processes appointments * Answers the phone and directs calls as appropriate * Maintains provider schedules by making proper appointments * Participates in agency-sponsored staff training events (safety, OSHA, etc.) * Protects the confidentiality of patients and their records at all times by complying with the clinic's Patient Confidentiality and HIPAA policies and procedures * Provides guidance as needed to departmental employees regarding clinic policies and procedures * Keeps workspace neat and organized * Maintains a professional demeanor * Exhibits a positive attitude and a commitment to the basic mission of the organization * Exhibits caring qualities consistent with the values of a community health center * Exhibits awareness of cultural factors and shows competence in reducing barriers to the provisions of health care services * Addresses patient complaints as outlined in patient complaint resolution * Completes and submits all departmental specific reporting timely as requested * Assists in training Patient Services Specialist within designated location(s) * Maintains schedules for Patient Services Specialist, responsible for approving/reviewing time-off request * Must be available to work at various locations. * Performs other duties as assigned ORGANIZATION: * Exhibits enthusiasm, a positive altitude, and professionalism in the workplace * Handles personal conflict and works through it at the lowest possible level (first with party/parties involved, then if necessary, with 3rd party mediation) * Is friendly and easy to approach * Is neat, clean, well-groomed, and dresses in accordance to the dress code policy * Leaves personal problems out of the workplace * Treats all co-workers with dignity and respect * Abstains from gossip in the workplace * Arrives on time and works through designated hours * Completes tasks effectively, accurately and on time * Demonstrates little or no absenteeism/follows leave guidelines * Follows designated line of support * Is flexible, able and willing to respond to unusual job-related demands * Manages time well * Recognizes and assists others in the work of the department, even though the work may be outside of regular duties * Shares equally in the workload of the department * Works cooperatively with all team members and departments * Works independently requesting assistance from supervisor only as needed * Abstains from criticizing COFMC, colleagues and supervisors * Demonstrates loyalty to COFMC, colleagues and supervisors * Demonstrates support of the mission and vision of COFMC * Accepts and participates in cross training * Takes initiative to identify skill development needs. * Commitment to the mission of COFMC.

Join Our Team at Oklahoma Heart Hospital (OHH) ONE TEAM. ALL HEART. At OHH, we believe that patient care is truly at the heart of everything we do. Our dedicated team members are involved in every step of our patients' journeys, bringing hope, compassion, and healing to both patients and their families. Together with our physicians and caregivers, we're shaping the future of heart care in Oklahoma by serving the state and leading the nation. Why You'll Love Working Here: * Comprehensive Benefits: * Medical, Dental, and Vision coverage * 401(k) plan with employer match * Long-term and short-term disability * Employee Assistance Programs (EAP) * Paid Time Off (PTO) * Extended Medical Benefits (EMB) * Opportunities for continuing education and professional growth Please note that benefits may vary by position, and some roles (like PRN, Flex, Float, etc.) may have exclusions. For eligible positions, benefits start on your first day! We can't wait for you to join our heart-centered team! Responsibilities The Pre-Registration Specialist is often the first point of contact for our patients and therefore must represent Oklahoma Heart Hospital ("OHH") with highest standard of customer service, compassion and perform all duties in a manner consistent with OHH mission and values. The Pre-Registration Specialist will facilitate all components of the patients' entrance into any OHH facility. This will include registration and financial clearance, including taking payments over the phone, helping set up payment plans and giving financial assistance information. This position will also be responsible for ensuring that the most accurate patient data is obtained and populated into the patient record. This team member must have an exceptional attention to detail and maintain knowledge and competence with insurance carriers, Medicare guidelines as well as federal, state and accreditation guidelines. * Performs pre-registration and insurance verification within 24 hours of receipt of notification for both inpatient and outpatient services. * Follow scripted benefits verification. * Contact physician to resolve issues regarding prior authorization or referral forms. * Assign plans accurately. * Performs electronic eligibility confirmation, when applicable and document results * Researches patient visit history to ensure compliance with payor specific payment window rules. * Completes Medicare secondary payor questionnaire, as applicable. * Calculates patient cost share and be prepared to collect via phone or make payment arrangement. Qualifications Education: High school graduate or equivalent required. Experience: One (1) to three (3) years of clerical experience required, preferably in a medical setting. Experience with medical terminology and insurance plans preferred. Working Knowledge: Windows based operating systems preferred. Professional verbal and written communication skills. Essential Technical/Motor Skills: CRT, typing 45 wpm and 10 key required. As part of our team, you are empowered to work collaboratively with our physicians and other caregivers, and play an integral role in setting the standard for excellence in patient care. Every team member at OHH plays an integral role in our patients' experience. They are the reason OHH continues to serve the state and lead the nation. Be part of the future of cardiac care.

Job Description for Patient Care Representative: Administer the opening and closing procedure Sets up new sales orders for processing Answer inbound phone calls Verifies all sales orders are closed Filing and other general office duties