Patient service representative jobs in Omaha, NE

Patient Service Representative (PSR) ! Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representative as an independent contract worker to train patients on the use of the LifeVest. The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment and trains the patient and caregivers on the LifeVest. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Manage equipment & garment inventory Contact caregivers and family to schedule fittings Available, willing and able to conduct evening and weekend activities Willing to travel to patient's homes for fittings or follow up visits Disclose their family relationship with any potential referral source Program equipment according to the prescribing physician's orders Measure the patient and determine correct garment size Train the patient & other caregivers in the use of the LifeVest Have the patient sign a Patient Agreement & WEAR Checklist Fax the signed copy of the Patient Agreement & WEAR Checklist to ZOLL within 24 hours of the assignment Qualifications: Have 1 year patient care experience Patient experience must be professional (not family caregiver) Patient experience must be documented on resume Disclose personal NPI number (if applicable) Have a valid driver's license and car insurance Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paid by ZOLL

7851 South 19th Circle Bellevue, NE 68147 Service BDC Representative Pay Starting at $16 /Hour + Bonuses! Help Fill Our Service Drive & Be the Voice Our Customers Trust! Previous Hospitality and/or Sales Experience in Any Industry Preferred. Corwin Toyota of Bellevueis hiring aService Representative to support our fast-paced service department in our Business Development Center. In this role, youll answer inbound service calls, schedule appointments, make outbound calls to bring customers in for maintenance, repair, and provide top-tier customer service for our service department. Youll be a key part of keeping our service drive full and keeping our guests happy. If you enjoy talking to people, are great at staying organized, and want to grow in the automotive industry, we want to speak with you! We offer: Full-time, 5-day work week with rotating Saturdays Pay starting at $16 per hourbased on experience Performance Bonuses Factory Incentives and Spiff Programs Paid Training Medical, Dental, and Vision Benefits Paid Vacation, Holidays, and Sick Time 401(k)with Company Match Promotions from Within! Excellent Advancement Opportunity! A Professional and Respectful Work Environment Responsibilities - Service BDC Representative: Answer inbound service calls and set up vehicle service appointments Make outbound calls (including cold calls) to schedule customers for routine maintenance, recalls, or recommended service from a previous visit. Support both ourdealershipandmobile serviceteams by scheduling efficiently and communicating clearly Provide excellent customer service and follow up with customers to ensure satisfaction Build relationships with guests to encourage repeat business Log customer interactions and appointment activity in the CRM system Assist with other duties as needed Requirements - Service BDC Representative: This is an onsite position Experience incustomer service, hospitality, retail, or sales(automotive experience is a plus but not required) Comfortable making outbound calls and initiating conversations Strong communication and relationship-building skills Able to multitask and follow up with accuracy Must be skilled with Computer Data Entry and Microsoft Word & Excel Valid driver's license and clean driving record As part of the respected Corwin Automotive Group, we offer a team-first culture, long-term career growth, and a supportive work environment. Were not just looking for someone to answer phones - were looking for someone who helps create lasting relationships with our customers. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. RequiredPreferredJob Industries Customer Service

We are looking to hire a Front Desk/ Patient Care Coordinator who is excited about a fun and rewarding career in the Pediatric Dental field. This is a Full-Time position out of our Omaha location with competitive pay and great benefits! WHO WE ARE: Camp Smile is a place where kids come first, and smiles are always the most important part of every day. Whether it's preventive, comprehensive, or emergency dental care, we go that extra mile to ensure infants, children, and adolescents have a friendly, upbeat dental visit in a fun environment. And regardless of how complex the medical or dental problem is, we can help your child. Visit our Website: ************************ WHO WE ARE LOOKING FOR: Proven experience in a customer service or administrative role, preferably in a healthcare setting. Strong communication and interpersonal skills (bilingual a plus). Knowledge of dental terminology, procedures, and insurance processes is beneficial. Ability to multitask, stay organized, and work in a fast-paced environment. RESPONSIBILITIES: Greet and welcome patients in a friendly and professional manner. Answer phone calls, emails, and inquiries promptly, addressing patient concerns and questions. Schedule and confirm patient appointments efficiently, considering dentist availability and treatment requirements. Coordinate and manage the dental appointment calendar to optimize the daily schedule. Verify and update patient insurance information. Collect and process payments for services rendered. Provide patients with information on treatment costs, insurance coverage, and payment options. Collaborate with dental staff to coordinate patient care and address any scheduling conflicts. Maintain a clean and organized reception area. Address patient concerns and complaints professionally and promptly. Collaborate with the dental team to find solutions to patient issues. We offer a fun and fast-paced work environment with flexible work hours, competitive salaries, and excellent benefits packages. New grads welcome! Camp Smile participates in E-Verify

Hours: Part-Time, from 4PM to 8PM CORE VALUE COMMITMENT: In common mission, our teams work together with our patients at the center. We strive to continuously improve. We value one another s diversity of talent, experience, and perspective. We each contribute to something bigger than ourselves while promoting integrity, belonging, and collaboration. JOB SUMMARY: The Patient Access Representative is the first point of contact for all patients coming into Think. This role is responsible for welcoming patients, coordinating the patient check-in process using Think s pre-registration and intake process, and directing patients to appointments. The Patient Access Representative is also responsible for scanning insurance cards, uploading appropriate documents, and collecting patient co-payments using appropriate tools and systems. ESSENTIAL JOB FUNCTIONS: Welcome and engage patients on assigned floors, delivering excellent customer service in all interactions. Scan insurance cards and appropriate documentation (i.e. photo I.D. and prescription cards) and collect copay, self-pay, and outstanding balances. Assist and educate patients on pre-registration and intake processes, reducing manual components required by staff wherever possible. Ensure patients are accurately checked-in for appointment using appropriate systems and direct patients to appointment as needed. Verify/update patient demographic, insurance, and other necessary information to ensure accuracy and consistency across all systems and applications. Acquire signature for patient release and schedule future appointments in appropriate systems. Address patient issues, questions, and/or complaints, documenting and escalating, as appropriate. Collaborate with interdisciplinary teams at Think to ensure an excellent patient experience. KNOWLEDGE, SKILLS & ABILITIES: Basic knowledge of medical insurance processes and workflows. Knowledge of HIPAA and privacy rules. Skill at communicating in a professional manner, both verbally and in writing. Skill in using a computer and a variety of software, including, Word and Outlook. Skill in attention to detail and accuracy. Ability to communicate effectively, both verbally and in writing. Ability to deliver excellent customer service and patient education. Ability to work independently and in a team environment. Ability to be a good representative of Think. EDUCATION & EXPERIENCE: High school graduate or equivalent with specialized training in typing, transcription, medical terminology and record keeping is preferred. Equivalent education/experience will be considered. WORKING CONDITIONS AND PHYSICAL EFFORT: This role operates in a healthcare setting. This position requires frequent sitting and computer work and allows employee to vary physical position or activity for comfort. Must be able to: Sit/Stand 80% or longer of a workday. Walk 20% of a workday. Requires ability to lift up to 25 pounds without assistance. Requires employee to: bend, squat, kneel and reach above shoulder level occasionally and twist occasionally. Requires repetitive use of hands for: simple grasping, fine manipulation, computer use. Requires sensory skills (speech, vision, touch, and hearing) corrected to near normal range. NOTE: The information above reflects the general nature of job duties. From time to time, additional duties may be assigned.

Serves as a patient advocate and resource through the scheduling, pre-registration, registration, admitting/discharge and authorization process. Greets, screens and checks in patients, families vendors and visitors in a professional manner while working to exceed customer service expectations. Pre-registers current and prospective patients which includes: performing verification of demographic and insurance eligibility/benefit information, identifying and communicating out of pocket liability, providing cost estimations as well as attempting to collect in advance or at time of service as well as making referrals to Patient Financial Counselor for self-pay or inability to pay.Availabile Shifts: Medical Office Building 2- 14080 Boys Town Hospital Road: Monday-Friday 7:30a-4:30p Lakeside Clinic- 16929 Frances St: Monday-Friday 8:15a-5:15p MAJOR RESPONSIBILITIES & DUTIES: Provides excellent customer service to any individuals presenting for clinic care, surgery, admissions or in need of direction by being able to assist any who present to their Access location with their admitting, registration/check-in, collections or other needs as identified. Maintains excellent communication and positive rapport with all points of contact which include internal and external entities, documenting pertinent discussions and details of correspondence in all applicable systems to provide tracking and point of reference. Responsible for obtaining and communicating accurate benefit information and eligibility, pre-determination/pre-authorization as well as detailed benefit and patient liabilities per insurance company requirements and established time frames, i.e. online vs. telephone to ensure credible coverage and benefits are in place. Follows established protocols and procedures for verification and collection of pertinent demographics. Communicates with Medical Unit Manager or Director to determine bed assignment and resource availability at time of admission if not performed in advance of patient presentation. Communicates arrival of surgical patients following registration or admission providing transport assistance as needed to pertinent care unit. Monitors patient care waiting areas, being situationally aware of setting to ensure a clean, safe and comfortable environment for anyone presenting to BTNRH. Processes incoming calls both internal and externally to aid in services which may include but are not limited to: scheduling, pre-registration, processing nurse call information, pharmacy refills and referral requests, physician and/or staff paging needs, financial counseling queries, admission/discharge notifications as well as vetting special requests and questions as needed. Assists in coordinating and scheduling interpretive services as identified needed. Responsible for opening and closing of clinic/admission locations ensuring security systems are utilized as directed. Works to collect co-payment and payment on account at time of service and is responsible for preparing daily bank deposits at appropriate intervals, carefully following payment and cash controls as directed. Communicates in a positive and professional manner with the patient / guarantor on any scheduling, registration, authorization or financial issues, including assisting with Financial Assistance application or referrals, Confirms legal guardianship status when applicable, obtaining legal guardianship documentation and consents. KNOWLEDGE, SKILLS, AND ABILITIES: Ability to apply knowledge of electronic medical records, charts and medical terminology. Knowledge of insurance terms, reimbursement procedures, rates and policies related to medical terminology. Ability to maintain petty cash funds, make change and process credit cards. Ability to give attention to detail and follow established standards and procedures. Knowledge of Explanation of Benefits (EOB), CPT, HCPC and Diagnosis Codes. Must have excellent verbal/ written communication skills to communicate effectively with physicians, clinicians, patients and families. Knowledge of telephone etiquette required. Ability to handle multiple tasks at a time. REQUIRED QUALIFICATIONS: High school diploma or equivalent required. Basic Life Support (BLS) certification within 120 days of transfer or hire required. PREFERRED QUALIFICATIONS: Minimum of 3 years' experience working in a clinic and/or hospital setting preferred. Knowledge of Explanation of Benefits (EOB) preferred. Other Duties: This job description incorporates the essential functions and duties required for this position. However, other duties may be required and assigned at times and as determined by a supervisor in order to meet the needs of the organization. Serves as a role model in carrying out activities and behaviors that reflect the values and principles of the Boys Town mission. PHYSICAL REQUIREMENTS, EQUIPMENT USAGE, WORK ENVIRONMENT: Position is relatively sedentary in a normal office administrative environment involving minimum exposure to physical risks. Will use office equipment such as a computer/laptop, monitor, keyboard, and a general workstation set-up. Care and respect for others is more than a commitment at Boys Town - it is the foundation of who we are and what we do. At Boys Town, we cultivate a culture of belonging for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results. About Boys Town: Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference. Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location. Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs. Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider. We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account. Additional benefits include tuition assistance, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life. This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at **************.

Job Description Hours: Part-Time, from 4PM to 8PM CORE VALUE COMMITMENT: In common mission, our teams work together with our patients at the center. We strive to continuously improve. We value one another's diversity of talent, experience, and perspective. We each contribute to something bigger than ourselves while promoting integrity, belonging, and collaboration. JOB SUMMARY: The Patient Access Representative is the first point of contact for all patients coming into Think. This role is responsible for welcoming patients, coordinating the patient check-in process using Think's pre-registration and intake process, and directing patients to appointments. The Patient Access Representative is also responsible for scanning insurance cards, uploading appropriate documents, and collecting patient co-payments using appropriate tools and systems. ESSENTIAL JOB FUNCTIONS: Welcome and engage patients on assigned floors, delivering excellent customer service in all interactions. Scan insurance cards and appropriate documentation (i.e. photo I.D. and prescription cards) and collect copay, self-pay, and outstanding balances. Assist and educate patients on pre-registration and intake processes, reducing manual components required by staff wherever possible. Ensure patients are accurately checked-in for appointment using appropriate systems and direct patients to appointment as needed. Verify/update patient demographic, insurance, and other necessary information to ensure accuracy and consistency across all systems and applications. Acquire signature for patient release and schedule future appointments in appropriate systems. Address patient issues, questions, and/or complaints, documenting and escalating, as appropriate. Collaborate with interdisciplinary teams at Think to ensure an excellent patient experience. KNOWLEDGE, SKILLS & ABILITIES: Basic knowledge of medical insurance processes and workflows. Knowledge of HIPAA and privacy rules. Skill at communicating in a professional manner, both verbally and in writing. Skill in using a computer and a variety of software, including, Word and Outlook. Skill in attention to detail and accuracy. Ability to communicate effectively, both verbally and in writing. Ability to deliver excellent customer service and patient education. Ability to work independently and in a team environment. Ability to be a good representative of Think. EDUCATION & EXPERIENCE: High school graduate or equivalent with specialized training in typing, transcription, medical terminology and record keeping is preferred. Equivalent education/experience will be considered. WORKING CONDITIONS AND PHYSICAL EFFORT: This role operates in a healthcare setting. This position requires frequent sitting and computer work and allows employee to vary physical position or activity for comfort. • Must be able to: Sit/Stand 80% or longer of a workday. Walk 20% of a workday. Requires ability to lift up to 25 pounds without assistance. Requires employee to: bend, squat, kneel and reach above shoulder level occasionally and twist occasionally. Requires repetitive use of hands for: simple grasping, fine manipulation, computer use. Requires sensory skills (speech, vision, touch, and hearing) corrected to near normal range. NOTE: The information above reflects the general nature of job duties. From time to time, additional duties may be assigned.

Job Details Syracuse Area Health - Syracuse, NE Full TimeDescription Creates a welcoming environment by performing reception services to include but not limited to: answering and directing phone calls, greeting, assisting and directing patients and visitors who enter the medical facility. Conducts timely admissions for all patients, updates the insurance and identification information as needed to aid in the future admissions and also to clean up miscellaneous errors so that accounts can be billed properly by the Business Office. This position is benefited full-time, Monday-Friday 7:30am - 4:00pm. No weekend and paid holidays. Qualifications Qualifications: High school diploma or equivalent Must possess good computer and data entry skills Previous reception or admissions experience Exceptional customer service skills Word processing; excel knowledge, and basic windows based computer skills Must have knowledge of professional and accurate telephone answering techniques Must possess the ability to make independent decisions when circumstances warrant such action

Job Description OrthoNebraska creates the inspired healthcare experience all people deserve by giving people a direct path to personalized care and life-enhancing outcomes. With a focus on safety and people, we set the bar high in providing high-quality care with an unmatched experience. Our team members are critical to our success and growth and are rewarded for their dedication and hard work. IF this sounds like the type of team and environment you want to be a part of apply today! Position Summary: The Patient Access Representative, serves as the patient's first impression of OrthoNebraska. We are looking for an individual who can provide top-notch service, in a fast-paced environment and exceed the expectations of our patients. Some primary functions of this role include, but are not limited to, accurate entry of patient information into the chart, insurance verification, scheduling future appointments and the collection of upfront payments. Position details Status Full-Time Shift Days FTE / Hours 1.0 / 40 Schedule Mon - Fri: 8a - 430p Position Requirements Education: High School diploma or equivalent required. Licensure: N/A Certification: N/A Experience: 2+ years of customer service-related experience, required. 2+ years prior healthcare experience, preferred. 2+ years experience working in a fast-paced environment preferred. Required Knowledge/Skills/Abilities Understanding the revenue cycle is preferred. Proficient with the use of an Electronic Medical Record and/or a background utilizing computer software programs in the workplace. Interpersonal skills required for this role include welcoming personality, customer service focus, empathetic, positive and professional image, team player, strong communication skills, critical thinking skills, adaptability, and flexibility. Essential Job Functions Always provide exceptional customer service by placing the patients' needs above all else. Utilization of multiple computer software programs, simultaneously. Preregistration of patient charts, prior to service Insurance verification for eligibility Collect copayments and patient balance payments, in a professional manner. Enter patient demographic and insurance information into the Electronical Medical Record efficiently and accurately Check in patient in an efficient, complete, and personalized manner. Schedule appointments accurately with patient convenience as a priority. Leave a lasting impression that differentiates OrthoNebraska from other organizations. Assist patients with wayfinding within our campus. Assist patients with paperwork, when necessary. Maintain confidentiality and demonstrate respect for patient rights. Regularly attend and actively participate in team meetings, which may be held outside of normal business hours. Comply with safety activities, policies and procedures and regulatory requirements such as OSHA and The Joint Commission. Team member is responsible for all other duties as assigned. Physical requirements: This position is classified as Sedentary Work in the Dictionary of Occupational Titles, requiring the exertion of up to 10 pounds of force occasionally) up to (33% of the time) and/or a negligible amount of force frequently (33%-66% of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Must be able to pass background check. We also conduct pre-employment physical and drug testing. Any job offer will be contingent upon successful completion of a pre-employment physical with a drug screen, background check and obtaining active licensures per job requirements.

Job Details Papillion, NEDescription Summary: Responsible for patient registration, admissions, and associated tasks which include information collection and validation, and requisitioning of orders and services. Insurance-related tasks include verification, collection of co-payments, and collection of associated paperwork. Performs administrative functions, scheduling, answering phones, and coordinating general requests. Essential Functions: A: Job Specific Registers patients and performs all registration-related functions, including explaining and obtaining all necessary patient consents and authorizations in a complete and timely manner, collecting financial paperwork (e.g., patient responsibility statement, etc.), and co-payment as required Communicates effectively with patient to assist in access to care by answering telephone and other incoming communications in a timely and customer-service oriented manner; replying to inquiries, patient needs for information, and other parties clearly and in a timely manner; and, if information is not readily available, follows up with inquiries to responsible party Resolves all non-clinical questions within scope of knowledge while providing excellent customer service on the phone and/or in person Performs on-going documentation audits for medical necessity, plan of care, and other related tasks or requirements by payors, including Medicare, using a variety of computer-based systems Schedule appointments for outpatient clinics and procedures as needed Obtain prior health insurance authorization for outpatient procedure and inpatient stay as needed. Educate each patient with pre-exam and if necessary, post-exam requirements within scope Organizes, generates and distributes patient reminders, results, and recall letters Establishes files, maintains information, and scans medical records in a timely and organized manner Ensure the accuracy of medical record documentation by performing a quantitative and qualitative audit. Manages, directs and responds to incoming office correspondence as deemed appropriate, including mail, email, faxes, and telephone calls, and forward queries to the appropriate staff Attends and provides feedback for departmental staff meetings Role Models the Principals of Family Hospital Management and Organizational Values. Ensures compliance with all applicable HIPAA, EMTLA and Joint commission requirements, providing required associated literature to patients Performs other duties as assigned on department and organizational level. B: Company Specific Adheres to dress code, appearance is neat and clean and wears appropriate identification while on duty. Completes annual health, safety, and education requirements. Maintains professional growth and development. Maintains confidentiality of all patient and/or employee information to assure patient and/or employee rights are protected. Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age-appropriate care to the patient population served. Reports to work on time as scheduled; adheres to policies regarding notification of absence. Attends all mandatory in-services and staff meetings. Represents the organization in a positive and professional manner. Complies with all organizational policies regarding ethical business practices. Communicates the mission, ethics, and goals of the hospital, as well as the focus statement of the department. Maintains current licensure/certification for position, if applicable. Consistently demonstrates Guest Relation's skills to patients, physicians, visitors, employees, and any other individuals with whom they may come in contact. Consistently follows departmental and hospital Health, Safety, Security, Hazardous Materials policies and procedures. HIPAA: Conduct job responsibilities in accordance with HIPAA privacy laws, follow hospital policy in provision of patient confidentiality. Able to identify patient confidentiality issues and reports to proper hospital personnel immediately. Compliance: Conducts job responsibilities in accordance with standards set forth in FHMC Code of Conduct, FHMC policy and procedures, applicable federal and state laws, and applicable standards. Employee must maintain a courteous and respectful attitude toward fellow employees, staff, contractors, vendors and the public at all times. Employee must avoid loud, profane, or unprofessional language at all times during the performance of duties. It is immediate grounds for termination if Employee engages in misconduct or is incompetent or negligent in the proper performance of duties or is disorderly, dishonest, intoxicated, or discourteous. Knowledge/Skills/Abilities: Excellent oral and written communication and interpersonal skills. Problem solving abilities Professional and positive demenor Proficiency in Microsoft Office and data entry systems Accuracy and attention to detail Qualifications Qualifications: Education: High School diploma or GED required, associate degree or higher preferred Licenses/Certification: BLS certification required, CHAA or CHAM preferred Experience: 1- year experience in an acute patient care setting preferred

Responsible to coordinate all activities and communication involved in transferring patients from one facility to another, as specified by our customers. Essential Functions and Responsibilities include the following: Receive physician requests from transferring facilities and coordinate patient transfer to receiving facility; coordinate all steps pertinent to a patient transfer; from intake to completion. Professionally and accurately represent partner hospitals while developing and maintaining referral relationships with outlying facilities through consistent customer service and ease of use Facilitate and document all communications between referring and receiving parties involved in the transfer process accurately database as it occurs, for creation of real time data Clearly communicate and expedite ground and air transportation requests Other duties as assigned Additional Job Requirements Regular scheduled attendance Indicate the percentage of time spent traveling - 0% Subject to applicable laws and Air Method's policies, regular attendance is an essential function of the position. All employees must follow Air Methods' employment practices and policies. Supervisory Responsibilities This position has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. In accordance with applicable laws, Air Methods will provide reasonable accommodations that do not create an undue burden so disabled employees may perform the essential functions of the position. Education & Experience High school diploma or general education degree (GED) and two to five years' related experience and/or training; or equivalent combination of education and experience 2 to 5 years Customer Service experience preferred Strong understanding of emergent and non-emergent situations and ability to react appropriately and professionally. Ability to use multiple phone line system, tools, and resources in order to contact appropriate parties pertinent to transfer of patients. Ability to stay professional and efficient in high stress situations and demonstrate excellent customer service skills with all callers; ability to relay information accurately and follow protocols as developed by each partner hospital. Demonstrate excellent customer service skills with all callers; ability to relay information accurately and follow processes as developed by our customers Typing speed of 30 wpm Skills Medical terminology knowledge, prior dealings with physicians and/or hospital processes Excellent organizational skills, detail oriented, ability to prioritize and multi-task and meet deadlines Excellent communication and presentation skills, both written and verbal Strong interpersonal skills and a high degree of collaboration at all levels Processes data within already defined procedure Ability to be a team player with a professional attitude and communicate effectively with in small group settings Ability to stay professional and efficient in high stress situations and demonstrate excellent customer service skills with all callers Computer Skills Basic Microsoft Suite, including Word, Excel, PowerPoint, and Outlook Typing speed of 30 wpm Certificates, Licenses, Registrations None Air Methods is an EEO/AA employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Minimum pay USD $33,375.00/Yr. Maximum Pay USD $48,400.00/Yr. Benefits For more information on our industry-leading benefits, please visit our benefits page here. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

1. Communicates professionally and courteously with all patients/customers and members of the work team while completing tasks in an effective, efficient manner to promote the highest quality of customer service, patient safety and support the facilitation of patient care. Performs account creation and registration tasks via face to face, over the telephone or at the bedside patient interview in accordance with established policies to obtain complete and accurate demographic and insurance information. Actively listens to understand what information is being conveyed. Conveys genuine warmth, care and concern to patients, customers and peers through appropriate tone of voice and demeanor. Shows willingness to assist all patients, customers, and peers by seeing needs and following through. Identifies, documents and reports to Manager any exceptions, account creation errors, unresolved complaints/concerns, and critical issues in a timely manner. Mentors new staff members as assigned. Collaborates with an inter-disciplinary team approach, acting as an advocate on behalf of patients and families to ensure patient safety and support the facilitation of patient care, satisfaction and quality of services is carried out in a timely manner. Gathers all data defined in an accurate, efficient and timely manner utilizing appropriate departmental databases. Properly re-identifies patient upon completion of account creation/verification and places armband. 2. Maintains and demonstrates working knowledge to carry out policy and procedure to effectively comply with departmental, organizational, regulatory, and agency needs. Utilizes knowledge and critical thinking to equitably apply policy and procedure to all patients and customers. Promotes secure environment for the procurement of patient's protected health information (PHI). Complies with regulatory requirement such as OSHA, JCAHO, and HIPAA. Understands the concept of the Iowa Trauma System Community Level and Emergency Care Facility Categorization Criteria. Participates in accordance with the Trauma Team Activation Policy/Protocol. Fulfills the roles and responsibilities of a trauma team member. May be asked to perform job duties above and beyond the description (but within of practice/knowledge) in the event of an emergency. 3. Provides exceptional customer service support. Ensures outstanding public relations. Ensures that contacts with the registration area are positively enhanced by serving as a resource for patients, families of patients and hospital management and staff. Provides accurate information to all customers by phone or other communication media. Answers telephone calls and related questions in a professional manner and with patience and maturity. Assists with administrative duties. Communicates effectively with department contacts, patients and management to thoroughly investigate and resolve patient account issues. 4. Performs other duties as assigned.

Reviews all procedures,referrals and prescription medications with the applicable insurance policies to ensure all the payer required guidelines are met prior to the service being rendered to ensure maximum reimbursment. Responsible for communication with all offices and appropriate personnel regarding the authorizaiton of services. Responsible for any required retro-authorizations as well as communicating any peer-to-peer review requirements between the payer and the ordering provider or assigned advanced physician provider. PRINCIPAL JOB FUNCTIONS: 1. *Commits to the mission, vision, beliefs of Bryan Health and consistently demonstrates our core values. 2. *Serves as work resource and liaison to hospital departments, physician offices and patients for pre-service authorization. 3. *Adheres to federal regulations regarding Advance Directives, COBRA, Medicare, Corporate Compliance, Joint Commission, OSHA and HIPAA; reports safety and customer concerns. 4. Maintains productivity and quality standards as defined through the organizational and departmental goals and objectives. 5. Serves as work resource and liaison to internal and external hospital departments, physicians' offices and patients for pre-service authorizations. 6. Submits patients supporting medical records and necessary information to payer authorization representatives for prior authorizations via fax, phone or online portals. 7. Submits prior-authorization request for prescription medications using online portals, fax or phone along with supporting medical records. 8. *Accurately and completely documents all actions taken regarding the prior authorization process including the authorization numbers, authorized dates and all other applicable information in the applicable computer systems 9. *Ensures that pre-certification and/or authorization and referral requirements have been completed by placing phone calls to insurance companies, physician offices, patients, and utilizing web based applications and/or internet resources; obtains clinical information from physician offices and/or Bryan system; contacts BPN coding staff to obtain CPT and/or ICD-9 codes. 10. *Explains notice of non-coverage or offers to re-schedule elective tests and procedures when patient's pre-authorization is not obtained; notifies patient and physician of outcome; Provides effective communication, proactively and in response, to patients/family members, team members, physicians and other healthcare providers while maintaining confidentiality. 11. *Coordinates obtaining waiver of liability when third party payers deny coverage or services that are non-covered. 12. *Prepares and provides patients with an estimate, if one is warranted, for their expected services and/or connect the patient/guarantor to the estimates team. 13. Maintains accurate payer website information and logins to ensure most current information is obtained for the necessary authorization requirements. 14. Communicates with Patient Financial Services regarding denials and appeals/reconsideration letters received from payers. 15. Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise. 16. Participates in meetings, committees and department projects as assigned. 17. Performs other related projects and duties as assigned. (Essential Job functions are marked with an asterisk "*". Refer to the Job Description Guide for the definition of essential and non-essential job functions.) Attach Addendum for positions with slightly different roles or work-specific differences as needed. EDUCATION AND EXPERIENCE: High School diploma and one (1) year relevant work experience in a medical clinic, health care, insurance industry, pharmacy or medical billing office required. Certified Medical Assistant or Medication Aide, coding certificate or other clinical background preferred. Must be 19 years of age to witness legal consents.

NextCare Introduction NextCare strives to be the leader in high access healthcare, offering urgent care, occupational health, virtual health and primary care services to our patients. With offering services in eleven states (Arizona, Colorado, Kansas, Michigan, Missouri, Nebraska, North Carolina, Oklahoma, Texas, Virginia and Wyoming) and over 165 urgent care clinic locations, we offer exceptional, affordable care to patients across the country. At NextCare, we constantly strive to provide you with the highest degree of caring, growth, integrity, results and teamwork. These essential core values form the foundation of our relationships with patients, customers, investors, partners and one another. Extraordinarily high-performance standards serve as critical guides for making important clinical and business decisions. The expression of these standards is evident in our behavior, our attitude, and our approach to our daily work. The product of our strict adherence to core values is the ability to harness tremendous organizational energy to achieve our goal of upholding the highest standard for quality and service within the high access healthcare. This unique combination of values, performance standards and commitment serves as the key to our success. What we are looking for NextCare Urgent Care is looking for an energetic and enthusiastic Medical Front Office Receptionist that likes the challenge of a fast pace setting and working in a team environment. We are looking for customer-friendly and passionate employees to be a part of our growing organization where patients and employees are our top priority. Responsibilities Medical Front Office Receptionist is the first point of contact for patients in the clinic and is responsible for keeping patients and families informed of wait times, monitors the flow of patients, processes patients for discharge including preparing charges, collecting payment, obtaining all necessary signatures and issuing receipts in addition to: * Obtain personal and insurance data from the patient and inputs information into EMR system. * Monitors the flow of patients, including placing patients into rooms as needed. * Completes all necessary insurance forms for registration to ensure proper reimbursement from payors. * Prepares daily deposit, reconciliation, and daily statistical information. * Ensures an adequate stock of front office supplies and proper functioning of equipment. * Answers telephone utilizing quality customer service skills. * Ensures patient waiting area and restrooms are clean and reflect a positive image of NextCare. * Manages patient appointments scheduled via the NextCare website * Notifies back office immediately of any urgent medical concerns a patient may be experiencing * Educates patients on services offered by NextCare for their current or next visit * Promptly notifies the Clinic Manager of any patient or employee safety concerns. How you will make an impact The Medical Front Office Receptionist supports the organization with exceptional customer service and treats all of our patients with respect and dignity. They ensure the clinic and front reception area is running smoothly and patient flow and satisfaction are at optimum. Essential Education, Experience and Skills: Education: Minimum of high school diploma or equivalent, have a Medical Administrative Assistant Certificate or equivalent is highly desired Benefits: NextCare offers full time employees medical, health savings account, NextCare employee visit program, dental, vision, basic life, voluntary employee/spouse/child life, long term disability, short term disability, employee assistance program, critical illness, accident, legal, identity theft and paid time off benefits. Employees of all statuses are offered 401(k) Plan benefits. Employees in select positions are offered shift differential benefits. Benefits are offered per policy and plan rules.

Job DescriptionLooking for Front Desk Opener! responsible for opening the Club. Shift would start at 6:00 pm and club closes at 11:00 pm. - Getting the Club straightened up for the next day - Checking in Members - Answering Phones - Collecting Payments - Keeping Towels in Motion - Building relationship with Members

4334 S. 67th Street, Omaha, Nebraska 68117 United States of America Why Oatey? Since 1916, Oatey has provided reliable, high-quality products for the residential and commercial plumbing industries, with a commitment to delivering quality, building trust and improving lives. Today, Oatey operates a comprehensive manufacturing and distribution network comprised of industry leading family of companies: Oatey, Cherne, Keeney, Quick Drain, Hercules, Dearborn, GF Thompson, William H. Harvey, Masters, Contact, Belanger, Lansas, and Durgo. At Oatey, we're doing big things - and by joining us, you'll have the chance to do big things too. You can build a strong career in an innovative, inclusive, high-performance environment, with the confidence that your company cares - about you, our customers and our world. Ready to make an impact in a place where you matter? - Position Summary Support warehouse replenishment orders (WRO) process by maintaining weekly schedule. Maintain proper inventory levels while assisting with customer/DC alignment changes. Communicate planning needs with corporate planning team to ensure critical items are produced timely. Position Responsibilities Review ackorders in the host system to ensure customer orders are filled timely. Cross-dock product through the pick process to expedite product to the customer daily as needed. Move aged orders among distribution centers when necessary to reduce back-order lead time to the customer. Coordinate DC to DC warehouse replenishment orders. Ensure timely order processing and fill requirements are met to support remote facilities. Coordinate carrier appointments. Maintain/review weekly demand requests while making changes to the WRO schedule to reduce transportation and handling costs. Manage VMI (Vendor Managed Inventory) for participating customers to evaluate inventory levels and align inventory strategies with customer requirements. Utilize the VMI software to release weekly PO's on customers' behalf. Review rep warehouses inventory to ensure safety stock requirements are met and backorders are minimized. Make changes to the system forecast and stock level to maintain a high fill rate. Review stock requirements at distribution centers and coordinate direct ship activities whenever possible from an Oatey production facility to the DC or rep warehouse to increase efficiencies and reduce increased transportation costs. Communicate with corporate product planners to assist with any product fill opportunities to minimize the backorders and maintain a high DC fill rate. Utilize reporting to evaluate and recommend forecast and safety stock levels for finished goods inventory. Responsible for updating customer specific scorecards and communicating areas of failure to appropriate associates. Other duties as assigned. Knowledge and Experience Good communication skills, English fluency, both verbal and written. Three plus (3+) years' experience with knowledge of warehousing operations and distribution systems. PC Computer proficiency: Word, Excel, Access, PowerPoint, WMS (Warehouse Management System). Demonstrated ability to manage multiple priorities and generate results in a deadline-driven, fast-paced environment. Ability to present information in front of others. Ability to work with all levels of employees. Education and Certification High School Diploma or GED required, four (4) year degree preferred.

OrthoNebraska creates the inspired healthcare experience all people deserve by giving people a direct path to personalized care and life-enhancing outcomes. With a focus on safety and people, we set the bar high in providing high-quality care with an unmatched experience. Our team members are critical to our success and growth and are rewarded for their dedication and hard work. IF this sounds like the type of team and environment you want to be a part of apply today! Position Summary: The Patient Access Representative, serves as the patient's first impression of OrthoNebraska. We are looking for an individual who can provide top-notch service, in a fast-paced environment and exceed the expectations of our patients. Some primary functions of this role include, but are not limited to, accurate entry of patient information into the chart, insurance verification, scheduling future appointments and the collection of upfront payments. Position details Status Full-Time Shift Days FTE / Hours 1.0 / 40 Schedule Mon - Fri: 8a - 430p Position Requirements Education: High School diploma or equivalent required. Licensure: N/A Certification: N/A Experience: 2+ years of customer service-related experience, required. 2+ years prior healthcare experience, preferred. 2+ years experience working in a fast-paced environment preferred. Required Knowledge/Skills/Abilities Understanding the revenue cycle is preferred. Proficient with the use of an Electronic Medical Record and/or a background utilizing computer software programs in the workplace. Interpersonal skills required for this role include welcoming personality, customer service focus, empathetic, positive and professional image, team player, strong communication skills, critical thinking skills, adaptability, and flexibility. Essential Job Functions Always provide exceptional customer service by placing the patients' needs above all else. Utilization of multiple computer software programs, simultaneously. Preregistration of patient charts, prior to service Insurance verification for eligibility Collect copayments and patient balance payments, in a professional manner. Enter patient demographic and insurance information into the Electronical Medical Record efficiently and accurately Check in patient in an efficient, complete, and personalized manner. Schedule appointments accurately with patient convenience as a priority. Leave a lasting impression that differentiates OrthoNebraska from other organizations. Assist patients with wayfinding within our campus. Assist patients with paperwork, when necessary. Maintain confidentiality and demonstrate respect for patient rights. Regularly attend and actively participate in team meetings, which may be held outside of normal business hours. Comply with safety activities, policies and procedures and regulatory requirements such as OSHA and The Joint Commission. Team member is responsible for all other duties as assigned. Physical requirements: This position is classified as Sedentary Work in the Dictionary of Occupational Titles, requiring the exertion of up to 10 pounds of force occasionally) up to (33% of the time) and/or a negligible amount of force frequently (33%-66% of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Must be able to pass background check. We also conduct pre-employment physical and drug testing. Any job offer will be contingent upon successful completion of a pre-employment physical with a drug screen, background check and obtaining active licensures per job requirements.

Patient Service Representative (PSR) Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representative as an independent contract worker to train patients on the use of the LifeVest. The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment and trains the patient and caregivers on the LifeVest. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Manage equipment & garment inventory Contact caregivers and family to schedule fittings Available, willing and able to conduct evening and weekend activities Willing to travel to patient's homes for fittings or follow up visits Disclose their family relationship with any potential referral source Program equipment according to the prescribing physician's orders Measure the patient and determine correct garment size Train the patient & other caregivers in the use of the LifeVest Have the patient sign a Patient Agreement & WEAR Checklist Fax the signed copy of the Patient Agreement & WEAR Checklist to ZOLL within 24 hours of the assignment Qualifications: Have 1 year patient care experience Patient experience must be professional (not family caregiver) Patient experience must be documented on resume Willing to have a background check completed Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclose personal NPI number (if applicable) Have a valid driver's license and car insurance Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paid by ZOLL

Responsible for verifying patient insurance and benefits and obtaining prior authorization for scheduled medical services and hospital admissions following payer specific guidelines. Responsible for ensuring urgent/emergent cases are worked within one business day of admission and all elective cases worked prior to date of service. PRINCIPAL JOB FUNCTIONS: 1. *Commits to the mission, vision, beliefs and consistently demonstrates our core values. 2. *Serves as work resource and liaison to hospital departments, physician offices, and patients for pre-service authorizations or financial responsibility questions. 3. *Adheres to federal regulations regarding Advance Directives, COBRA, Medicare, Corporate Compliance, Joint Commission, OSHA and HIPAA; reports safety and customer concerns. 4. Maintains productivity and quality standards as defined through the organizational and departmental goals and objectives. 5. *Verifies third party insurance coverage from daily admissions and scheduling databases; including contacting ordering physician's office for missing insurance and procedure information and updates appropriate software systems. 6. Facilitates authorization process with offices and providers. 7. Serves as work resource and liaison to hospital departments, physicians' offices, and patients for pre-service authorization or financial responsibility questions. 8. *Ensures that pre-certification and/or authorization and referral requirements have been completed by placing phone calls to insurance companies, physician offices, patients, and utilizing web based applications and/or internet resources; obtains clinical information from physician offices and/or Bryan system; contacts Health Information Management to obtain CPT and/or ICD-9 codes. 9. Submits patients supporting medical records and necessary information to payer authorization representatives for prior authorizations via fax, phone or online portals. 10. *Notifies Care Management when eligibility and/or benefits are complete on applicable admissions; notifies CM about Medicare Dental Carries patients. 11. Accurately and completely documents all actions taken regarding the prior authorization process including the authorization numbers, authorized dates and other applicable information in the applicable computer systems. 12. Maintains accurate payer website information and logins to ensure the most current information is obtained for the necessary authorization requirements. 13. Provides effective communication, proactively and in response, to patients/family members, team members, physicians and other healthcare providers while maintaining confidentiality. 14. *Supports the financial goals of Bryan Medical Center by communicating with patients and their insurance companies to obtain pertinent information about procedure reimbursements and patient responsibilities. 15. *Explains notice of non-coverage or offers to re-schedule elective tests and procedures, when patient's pre-authorization is not obtained; notifies patient and physician of outcome. 16. Prepare and provide patients with an estimate, if one is warranted, for their expected services and/or connect the patient/guarantor to the estimates team. 17. Communicates with Patient Financial Services regarding denials and appeals/reconsideration letters received from payers. 18. Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise. 19. Participates in meetings, committees and department projects as assigned. 20. Performs other related projects and duties as assigned. (Essential Job functions are marked with an asterisk "*". Refer to the Job Description Guide for the definition of essential and non-essential job functions.) Attach Addendum for positions with slightly different roles or work-specific differences as needed. EDUCATION AND EXPERIENCE: High school diploma or equivalency required. Associates degree preferred. Certified Medical Assistant or Licensed Practical Nurse preferred. Minimum of one (1) year of relevant work experience (i.e. hospital billing, coding or prior pre-authorization experience) preferred. Must be 19 years of age to witness legal consents.

Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically