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Patient service representative jobs in Oshkosh, WI - 288 jobs

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Patient Service Representative
Medical Receptionist
Patient Care Coordinator
Crew Scheduler
Registration Clerk
Patient Access Representative
Patient Service Specialist
Front Desk Coordinator
  • Crew Scheduler

    Air Wisconsin Airlines Corporation 4.7company rating

    Patient service representative job in Appleton, WI

    Promotes and fosters a safe and secure operating environment. Ensures full complement of crewmembers for all scheduled and non-scheduled flights. Manages all reroutes and reschedules for crewmembers as a result of irregular operations, for reasons in Scheduler, Operations, Flight, Crew Member, Crew, Administrative
    $39k-55k yearly est. 6d ago
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  • Vehicle Registration Clerk

    America's Auto Auction 4.3company rating

    Patient service representative job in Fond du Lac, WI

    The Vehicle Registration Clerk aids the Company in better servicing the customer. The person in this position meets and greets customers and registers vehicles for sale. The Vehicle Registration Clerk exhibits superior customer service at all times. ***$1,500 sign on bonus after completing 90 days*** ESSENTIAL FUNCTIONS: RESPONSIBLE FOR: Provide efficient and courteous service to all customers at all times. Always exhibit 'hands on' and direct approach with customers. Responsible for maintaining proper working handhelds at front gate. Accurate updating of the Master Dealer list weekly. Greets all customers with a courteous and friendly smile. Recording the proper dealer code on windshields. Coordinating all marketing materials for display in vehicles. Ensure that all vehicles scheduled for sale are registered and that the proper stickers are in place. Ensure all window markings are correct (year, lot #, mileage, dealer code, etc.). Review paperwork and exit vehicles in the system when customers are departing from the sale. Ensure all hoods and trunks are properly latched when vehicles are exiting. Keep guard shack clean and orderly at all times. Work well independently as well as a team player. Timely communication of issues that may be deemed as detrimental to the success of operations to Management. Performs other duties as necessary. Requirements Education: High School Diploma or equivalent Experience: Previous data entry skills preferred Skills: Should be highly organized, self motivated and self disciplined. Highly customer service orientated. Computer proficient. Must be able to read, write and speak English fluently. Requirements: Must be at least 18 years of age Must possess a valid driver's license Environment: The environment of the Vehicle Registration Clerk involves working at the Auction representing the company upholding the highest standards of customer service. Those working in this position are subject to temperature changes, all types of weather conditions, elevated noise levels and at times fumes and odors associated with vehicle exhaust. The above functions are not intended to be exhaustive and all inclusive. The Company reserves the right to revise this job description as needed to comply with actual job requirements. Other responsibilities may be added as necessary at the sole discretion of management.
    $27k-37k yearly est. 4d ago
  • Patient Services Representative

    Wisconsin ENT

    Patient service representative job in Oshkosh, WI

    Join Our Team at Ear, Nose, and Throat Specialists of Wisconsin! Are you passionate about helping others, love delivering great customer service, and thrive in a positive, team-first environment? If so, we'd love to meet you! At ENT Specialists of Wisconsin, we believe in more than just work-we believe in balance, support, and a culture where every employee feels heard and valued. If you're looking for a workplace where people genuinely care about each other and where your contributions matter, you've found it. What Makes Our Workplace Special: Flexible working hours for better work-life balance Autonomy in your role and the ability to make a real impact Growth opportunities and on-the-job training A relaxed, casual environment with supportive, friendly coworkers Fun company perks and a people-first culture What You'll Do Deliver exceptional customer service-every interaction matters! Confirm online bookings and greet patients with warmth and professionalism Verify patient demographics and scan insurance cards/documents Answer incoming calls and assist patients with scheduling appointments Prep patient charts for upcoming visits Accurately enter and manage patient data in our EMR system Collaborate with the team through EMR, email, and Microsoft Teams What We're Looking For: A high school diploma or equivalent At least 1 year of experience in a customer service or office setting Availability for full-time hours (40/week) M-F Primary location(s): Oshkosh Clinic Willingness to occasionally travel to our other Fox Valley clinic locations to provide reception coverage Why You'll Love Working Here: Generous paid time off (starts accruing immediately!) Schedule flexibility that fits your life Comprehensive health care coverage (individual & family) Annual education allowance 401(K) retirement plan + year-end profit sharing Company-paid short- and long-term disability coverage Paid holidays-including a personal “floating” holiday just for you If you're looking to join a compassionate, dynamic team where people come first, apply today!
    $30k-36k yearly est. 11d ago
  • Patient Services Representative - Front Desk

    Hand To Shoulder Center of Wisconsin

    Patient service representative job in Appleton, WI

    Job Description Front Desk (Patient Services Team) ANSWERS TO: Patient Services Team Leader SUPERVISORY RESPONSIBILITY: None WORK HOURS: Monday through Friday 8:00 a.m. - 5:00 p.m. POSITION DESCRIPTION: We are seeking a full-time Patient Services Representative who will be working at our Front Desk. REQUIRED EXPERIENCE: Preferred candidates will have medical office experience, but those with excellent customer service skills and general office experience or training will also be considered. ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE (BUT NOT LIMITED TO): Prepare the clinic for the arrival of the first patient. Greet patients as they enter the clinic. Handle check-in duties, including collecting copays, scanning insurance cards, printing encounter forms, and updating registration information as needed. Schedule appointments. Maintain a tidy and welcoming reception/waiting area. Perform other duties as assigned to ensure a cohesive, friendly, and welcoming environment for patients and guests. SKILLS NEEDED: Strong customer service skills. Proficiency in computer use; the role involves extensive computer work. Medical office experience is advantageous but not mandatory. Ability to multitask efficiently. Innovative thinking and problem-solving skills. REQUIRED EDUCATION: High school or Equivalent REQUIRED EXPERIENCE: 1 to 20+ years
    $30k-36k yearly est. 6d ago
  • Patient Care Coordinator

    AEG Vision 4.6company rating

    Patient service representative job in Fond du Lac, WI

    Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner * Answers and responds to telephone inquiries in a professional and timely manner * Schedules appointments * Gathers patients and insurance information * Verifies and enters patient demographics into EMR ensuring all fields are complete * Verifies vision and medical insurance information and enters EMR * Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients * Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete * Prepare insurance claims and run reports to ensure all charges are billed and filed * Print and prepare forms for patients visit * Collects and documents all charges, co-pays, and payments into EMR * Allocates balances to insurance as needed * Always maintains a clean workspace * Practices economy in the use of _me, equipment, and supplies * Performs other duties as needed and as assigned by manager * High school diploma or equivalent * Basic computer literacy * Strong organizational skills and attention to detail * Strong communication skills (verbal and written) * Must be able to maintain patient and practice confidentiality Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
    $52k-66k yearly est. 2d ago
  • Patient Service Representative

    Thedacare 4.4company rating

    Patient service representative job in Green Lake, WI

    Why ThedaCare? Living A Life Inspired! Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world. At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you're interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare. Benefits, with a whole-person approach to wellness - * Lifestyle Engagement * e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support * Access & Affordability * e.g. minimal or zero copays, team member cost sharing premiums, daycare About ThedaCare! Summary : The Patient Service Representative performs administrative duties that may include registration and scheduling, and works closely with customers in a way that supports the culture of ThedaCare. Interacts with providers, team members, and other departments to accurately support daily operations to provide an exceptional customer experience. Job Description: KEY ACCOUNTABILITIES: * Interacts and communicates with internal and external customers to enhance the customer experience. * Collects and enters demographic, clinical, billing and insurance information from customers or responsible parties to facilitate a seamless customer experience. * Schedules patients following established policies and procedures to ensure accuracy. * Proactively problem solves access issues that arise when scheduling to meet stakeholder needs that can include adjusting schedules to utilize unused time due to cancellations and to accommodate patient needs. * Files, retrieves, or delivers patient information or records using current technology to facilitate timely patient care. * Facilitates the flow of patient forms, patient letters, and data per department needs. * Knows and understands when to expedite, escalate, and redirect issues and situations to other resources/departments. * Observes legal and ethical guidelines to safeguard the confidentiality of patient and proprietary ThedaCare information. QUALIFICATIONS: * High School diploma or GED preferred * Must be 18 years of age PHYSICAL DEMANDS: * Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance * Job classification is exposed to blood borne pathogens (blood or bodily fluids) while performing job duties WORK ENVIRONMENT: * Normally works in climate controlled office environment * Frequent sitting with movement throughout office space * Occasional contact with aggressive and or combative customers * Use of computers throughout the work day * Frequent use of keyboard with repetitive motion of hands, wrists, and fingers * This position involves frequent phone communication with patients and staff. All inbound and outbound calls are recorded and monitored for quality assurance, training, and compliance purposes. Scheduled Weekly Hours: 32 Scheduled FTE: 0.8 Location: ThedaCare Physicians - Green Lake - Green Lake,Wisconsin Overtime Exempt: No Worker Shift Details: Variable
    $30k-34k yearly est. 2d ago
  • Patient Care Coordinator

    Smile Brands 4.6company rating

    Patient service representative job in Appleton, WI

    As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment. Schedule (days/hours) Mon - Thur 7am to 4pm Responsibilities * Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome * Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism * Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism Qualifications * At least one year related experience * Knowledge of dental terminology * Strong communication and interpersonal skills, with a focus on delivering exceptional customer service Preferred Qualifications * Previous experience in a dental or medical office setting About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
    $33k-40k yearly est. Auto-Apply 13d ago
  • Patient Service Representative (PSR) - Clinic

    Advocate Health and Hospitals Corporation 4.6company rating

    Patient service representative job in De Pere, WI

    Department: 09122 AMG DePere - Front End Staff Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Monday - Friday, typically between 8am - 5pm but on occasion may start as early as 7am or be as late as 8pm. Schedule may include some nights and weekends. The schedule is put out approximately 45 days in advance for planning. Pay Range $19.80 - $29.70Major Responsibilities: Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co-pays, deductibles, and previous balances; posts payments and updates demographic and insurance information. Schedules patient appointments and coordinates cancellations, reschedules, and additions to schedules. Provides accurate, detailed information regarding test preparations, time patient to arrive, and any other directional information needed by patient. Updates insurance, financial responsibility and other data when changes or additions occur, and communicates to patient as appropriate. Ensures insurance and patient information obtained is complete and accurate, applying acquired knowledge of government and third party payer requirements. Identifies, reports, and resolves problems regarding registration to appropriate individuals and departments. Monitors patient flow to ensure they are cared for in the most efficient and courteous manner. Offers various assistance to patients to include: arranging transportation needs, providing directions, locating wheelchair, etc. Performs visit closure including checking out patients after visit, scheduling follow-up appointments, and providing patients with a visit summary. May file, retrieve, and/or deliver patient information and/or records, and completes required forms/documentation. Licensure, Registration, and/or Certification Required: None Required. Education Required: High School Graduate. Experience Required: No experience required. Knowledge, Skills & Abilities Required: Excellent customer service skills. Excellent communication (written and verbal) and interpersonal skills; ability to effectively communicate with a variety of patients, staff and physicians. Intermediate computer skills including experience in using personal computers; including Microsoft Office or similar applications, and electronic mail. Training or experience in keyboarding/data entry with an emphasis on speed and accuracy. Excellent organizational skills. Ability to read and understand verbal and written instructions, and to sort and file information alphabetically and numerically. Ability to work in a fast paced environment with a strong attention to detail and accuracy. Physical Requirements and Working Conditions: Exposed to normal medical office environment, may be exposed to potentially ill patients. Must be able to sit for extended periods of time. Operates all equipment necessary to perform the job. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
    $19.8-29.7 hourly Auto-Apply 5d ago
  • Patient Service Specialist- Oshkosh

    Nova Medical Centers 4.3company rating

    Patient service representative job in Oshkosh, WI

    Patient Service Specialist Concentra is recognized as the nation's leading occupational health care company. With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America's workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees. The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience. Responsibilities • Greet patients and visitors • Communicate wait times to patients and direct them accordingly • Obtain authorization, as needed, to process patients for services • Check in patients using appropriate patient management system • Explain all required forms to patients and ensure proper completion of all paperwork • Answer incoming telephone lines and direct the caller accordingly • Contact patients regarding appointment reminders, rescheduling, or cancellations. • Check out patients in appropriate patient management system and distribute records • File paperwork, medical records, and correspondence • Maintain inventory of office supplies and printed forms • Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms • Follow HIPAA guidelines and safety rules • Attend center staff meetings • Participate in initial and ongoing training as required • Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group • Assist Center Operations Director or other leader in managing daily administrative functions • Assist in maintaining a neat, clean, and orderly appearance throughout the facility • Use employer reporting tool to scan and distribute employer results and paperwork • Review clinician transcriptions and enter applicable charges via internal charge entry system. • Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadership This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: High School Diploma or GED Job-Related Experience 6 months to 1 year Working knowledge of state-specific occupational medicine requirements preferred Job-Related Skills/Competencies • Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility • Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions • Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism • The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies • Demonstrated effective communication and interaction with employers, patients, providers, and other employees • Demonstrated ability to maintain working relationship with all levels of employees • Demonstrated excellent customer service skills • Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications • Ability to perform all aspects of front office operations • Drive to achieve or exceed established service standards Benefits: 401(k) Retirement Plan with Employer Match Medical, Vision, Prescription, Telehealth, & Dental Plans Life & Disability Insurance Paid Time Off & Extended Illness Days Offered Equal Opportunity Employer
    $30k-35k yearly est. Auto-Apply 60d+ ago
  • Care Coordinator

    Family Services of Northeast Wisconsin Inc. 4.0company rating

    Patient service representative job in Green Bay, WI

    Job Description Are you ready to work for an employer that truly values your contributions and well-being? At Family Services, we believe in caring for our team as much as we care for the individuals, children, and families we serve. Join our mission-driven organization, where your work makes a meaningful impact on the community every day. About Family Services Family Services is a nonprofit organization committed to Protecting, Healing, and Caring for children and families across Northeast Wisconsin. We provide vital support during life's most challenging moments, helping individuals heal, grow, and thrive. We're Hiring! We are seeking a Care Coordinator to join our team. This full-time position is responsible for facilitating groups, providing case management assistance, referrals, job search/promotion, client transportation, urinalysis administration, advocacy, providing childcare and Family and Parenting Programming, assisting with other program administrative tasks, and assisting other Women's Recovery Journey (WRJ) team members while operating under WRJ Core Values. This position will split time between Brown County and Oconto County. Key Responsibilities Assess participants' needs, resources, and supports by utilizing assessments Facilitate participant access to community resources including (but not limited to): making referrals, providing referral program and contact information, creating correspondence to clients and collaterals, scheduling appointments, assuring follow-through with meetings and appointments, providing transportation, accompanying clients and their families to appointments to foster warm-hand offs. Advocate for participant and family to efficiently obtain needed services. Collaborate with community and agency resources and maintain positive working relationships. Data entry/track information such as client attendance, program expenses (i.e., bus passes and financial assistance given to participants). Qualifications Education: Required: Bachelor's degree in human services or related field, or equivalent work experience. Experience: Required: At least one year experience working with children. Preferred: 1+ years' case management experience; substance use disorder and mental health knowledge Skills and Competencies: Working knowledge of child development. Ability to establish and maintain effective working relationships. Ability to provide children with effective direction and supervision. Ability to detect and recognize potentially hazardous situations and take immediate and appropriate action. Willingness to work some evening hours required. Valid Wisconsin driver's license with reliable personal vehicle for transporting persons served. Maintain required auto insurance and acceptable driving record requirements. Why Join Us? Family Services offers a supportive and collaborative work environment where you can make a meaningful impact every day and help advance our mission to Protect, Heal, and Care. Apply today to join our team and make a difference in the lives of others! Family Services offers a comprehensive benefits package designed to support employees' well-being, including medical, dental, vision, and supplemental benefit insurance, paid time off, vacation pay, paid holidays, retirement savings, and opportunities for professional development. We also prioritize work-life harmony and offer a variety of perks to enhance employee experience. Job Posted by ApplicantPro
    $34k-40k yearly est. 7d ago
  • Medical Receptionist

    Seek Careers Staffing

    Patient service representative job in Oshkosh, WI

    Job Description Medical Receptionist Are you a people person with a passion for healthcare? Our Oshkosh client is a busy, patient-centered medical practice seeking a professional and compassionate Medical Receptionist to be the face of their office. As the first point of contact for their patients, you will play a crucial role in ensuring a smooth, welcoming, and efficient experience for everyone who walks through their doors. Position -Medical Receptionist Job Location -Oshkosh, WI Starting Date -ASAP Employment Term -Temp to hire Employment Type -Full time Work Hours (Shift) - 1st shift Starting Pay -$15 to $18/hr Benefits -Medical, Vision, Dental, 401(K), Paid Vacation, Paid Holidays, Referral Bonus Required Education -High School Diploma/GED Required Experience -At least 2 years of experience Responsibilities Patient Welcome: Greet patients warmly upon arrival and manage the check-in/check-out process. Scheduling: Coordinate and manage appointments using our Electronic Health Record (EHR) system. Communication: Handle multi-line phone systems, direct calls, and respond to patient inquiries with professionalism. Administrative Support: Maintain digital and physical patient files, ensuring all HIPAA privacy regulations are strictly followed. Office Flow: Work closely with clinical staff (Nurses and Doctors) to ensure patient flow remains on schedule. Qualifications Experience: Previous experience in a medical office or customer service role is preferred Skills: Proficiency with computers and the ability to learn new software quickly. Familiarity with medical terminology is a plus. Attributes: A calm demeanor under pressure, excellent multitasking skills, and a genuine desire to help people. Professionalism: Punctuality, reliability, and a polished appearance. Please send your resume to Oshkosh@seekcareers.com. Call/text 920-232-7322 or apply online at www.seekcareers.com. Keywords: customer service, office assistant, receptionist, medical office About SEEK Careers/Staffing You are a person with unique skills, experience and education. When you want to be heard and when you want to be matched with great career opportunities that are right for you, you can count on SEEK Careers/Staffing, Inc. Since 1971, our professional staffing consultants have been Servicing Your Success . You'll find that the process is thorough and that your experience is personalized. SEEK Careers/Staffing is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, genetic, military status or any other basis prohibited by federal, state, or local law. ASK ABOUT OUR $100 SIGN-ON/REFERRAL BONUS PROGRAM!
    $15-18 hourly 20d ago
  • Patient Access Coordinator (part-time)

    Green Bay Oncology

    Patient service representative job in Green Bay, WI

    SUMMARY OF DUTIES: The Patient Access Coordinator (part-time) is responsible for coordinating and facilitating the efficient and continuous flow of patients in the practice through the scheduling of patients for provider appointments, treatments, radiation, labs, and testing with other hospital departments. The Patient Access Coordinator is responsible for implementing, analyzing, and managing the schedule of these appointments to optimize utilization of available human and material resources while accommodating the needs of patients, families, clinical teams, and providers. The Patient Access Coordinator is also responsible for collaborating with clinical care team members to improve patient access to care, reduce days to consult, and minimize delays during the patient encounter. ESSENTIAL DUTIES AND RESPONSIBILITIES: Serves patients in person or over the phone, greeting them with a smile, making immediate eye contact when in person, and welcoming the patient to the clinic. Verifies and updates patient demographic and insurance information. Collects applicable co-pays and other non-covered service charges, accurately applying multiple forms of payments to patient accounts. Optimizes patient satisfaction, provider time, and treatment/exam room utilization through applying scheduling guidelines accurately to create an efficient clinic flow. Applies critical thinking skills in determining the best scheduling options to meet both the patient and practice needs. Anticipates bottlenecks in patient flow and proactively adjusts as necessary. Collaborates with clinical team to continually improve patient access to care and reduce patient wait times and delays to treatment. Assists patients with scheduling and coordinating referrals for other testing and/or services. Screens calls for emergencies, appropriately identifying life threatening symptoms and directs calls utilizing standardized protocols. Demonstrates a commitment to service, organizational values and professionalism through appropriate conduct and demeanor. Acts as a liaison between the patient and the clinical team by promoting and utilizing open lines of communication. Protects patients' rights by maintaining confidentiality of medical, personal, and financial information. Demonstrates Green Bay Oncology's values: Pursue Empathetic, Caring Relationships; Embrace the Difficult; Take Responsibility; Be Better. Ensures the Company's culture promotes ethical practices, integrity, and a positive work climate. Willingly accepts additional duties, as assigned. KNOWLEDGE, SKILLS, AND ABILITIES: Excellent customer service skills. Clear, concise verbal and written communication skills. Possess tact, concern for others, objectivity, and the willingness/ability to adapt to change. Excellent keyboard skills; able to manage multiple computer applications at one time. Ability to respond to stressful/emergency situations or frequent interruptions in a calmly and effectively; ability to multi-task. Strong organizational skills and ability to prioritize work. Maintains confidentiality and protects sensitive data at all times. Adheres to organizational and department specific safety standards and guidelines. Works collaboratively and supports team members. Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community. Knowledge of medical terminology. QUALIFICATIONS AND EXPERIENCE: High School Diploma, GED or equivalent work experience. Experience in a customer service setting, preferably in a medical office or health care setting. Experience using Microsoft Office Programs and Electronic Medical Record system(s) preferred. PHYSICAL REQUIREMENTS/WORK ENVIRONMENT This job operates in a health care setting where contact with patients who may have a contagious illness could occur. Occasionally, exposed to hazardous chemicals The noise level in the work environment is usually moderate. Regularly required to sit, stand, twist, bend and walk; use hands to finger, handle, and feel; reach with hands and arms. Requires close visual acuity to include distinguishing color and peripheral sight, and ability to speak, smell and hear are required. Occasionally climb, balance, stoop, kneel and/or crouch. Work is generally performed in an office setting; desk/cubicle with chair, computer and phone. Evening and/or weekend work and/or extended hours and irregular shifts at all locations may be required. Occasionally lift up 10 lbs. Rarely lift and/or move up to 25 pounds. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Job Posted by ApplicantPro
    $32k-40k yearly est. 5d ago
  • Vehicle Registration Clerk

    AAAG-Wisconsin

    Patient service representative job in North Fond du Lac, WI

    Full-time Description The Vehicle Registration Clerk aids the Company in better servicing the customer. The person in this position meets and greets customers and registers vehicles for sale. The Vehicle Registration Clerk exhibits superior customer service at all times. ***$1,500 sign on bonus after completing 90 days*** ESSENTIAL FUNCTIONS: RESPONSIBLE FOR: Provide efficient and courteous service to all customers at all times. Always exhibit ‘hands on' and direct approach with customers. Responsible for maintaining proper working handhelds at front gate. Accurate updating of the Master Dealer list weekly. Greets all customers with a courteous and friendly smile. Recording the proper dealer code on windshields. Coordinating all marketing materials for display in vehicles. Ensure that all vehicles scheduled for sale are registered and that the proper stickers are in place. Ensure all window markings are correct (year, lot #, mileage, dealer code, etc.). Review paperwork and exit vehicles in the system when customers are departing from the sale. Ensure all hoods and trunks are properly latched when vehicles are exiting. Keep guard shack clean and orderly at all times. Work well independently as well as a team player. Timely communication of issues that may be deemed as detrimental to the success of operations to Management. Performs other duties as necessary. Requirements Education: High School Diploma or equivalent Experience: Previous data entry skills preferred Skills: Should be highly organized, self motivated and self disciplined. Highly customer service orientated. Computer proficient. Must be able to read, write and speak English fluently. Requirements: Must be at least 18 years of age Must possess a valid driver's license Environment: The environment of the Vehicle Registration Clerk involves working at the Auction representing the company upholding the highest standards of customer service. Those working in this position are subject to temperature changes, all types of weather conditions, elevated noise levels and at times fumes and odors associated with vehicle exhaust. The above functions are not intended to be exhaustive and all inclusive. The Company reserves the right to revise this job description as needed to comply with actual job requirements. Other responsibilities may be added as necessary at the sole discretion of management.
    $26k-34k yearly est. 60d+ ago
  • Part-Time Medical Receptionist

    PT Plus 4.0company rating

    Patient service representative job in West Bend, WI

    Visit PT Plus: Join Our Team to Discover the PT Plus Difference. Become part of a culture that is authentic, positive, understanding, and promotes work-life balance. We are building a team with passion, skill, and a desire to serve others. We support these qualities by caring for our employees through a stable environment that allows for flexibility and autonomy. We make this all possible so you can live your best life. POSITION DETAILS: Job Type: Part-time, no nights or weekends Ideal candidate can work 2-3 days/week OBJECTIVE: PT Plus is always looking for warm, personable individuals who are passionate about patient care and helping others to join our team. You are responsible for creating a welcoming, warm, and healing environment in our clinics. Your primary goal is to improve the patient experience at PT Plus clinics. GENERAL RESPONSIBILITIES: Have a well-grounded understanding of what we provide, responding to inquiries, provide general knowledge regarding clinical skills, services and programs, and assist patients with concerns and questions Greet patients upon arrival and assist with questions Ensure patient paperwork is completed and scanned into EMR the same day as the initial evaluation, shredding paperwork at the completion of plan of care. Coordinate insurance requirements with patients and PT Plus Specialists Routine, light cleaning to maintain a neat clinic Maintain inventory stock for medical, retail, and office supplies Accept patient payments for retail or clinical services and enter in correct platforms Maintain schedule density for your clinic via processes provided Answer central phones, check messages, and return phone calls within 24 hours/1 business day Other duties as assigned SKILLS & QUALIFICATIONS: Previous administrative and customer service experience (preferred) High School Degree or Equivalent Proficient in Microsoft & Google Workspace High energy worker able to keep up with busy office environment
    $27k-32k yearly est. 3d ago
  • Front Reception

    Heritage Vet Partners and Their Partner Clinics

    Patient service representative job in Elkhart Lake, WI

    We are seeking a friendly and professional Front Receptionist to be the welcoming face and voice of our company. The successful candidate will have a positive attitude, excellent communication skills, and a passion for providing exceptional customer service. In this role, you will be responsible for ensuring the front desk operates smoothly and efficiently, contributing to a positive experience for visitors and staff alike. **Responsibilities:** - Greet and welcome visitors with a warm and professional demeanor. - Answer and direct incoming phone calls promptly and courteously. - Maintain a clean, organized, and welcoming reception area. - Assist with scheduling appointments. - Process payments. - Maintain confidentiality and security of sensitive information. **Qualifications:** - High school diploma or equivalent. - Proven experience as a receptionist, front office representative, or similar role. - Excellent verbal and written communication skills. - Strong organizational and multitasking abilities. - Customer service-oriented with a cheerful and positive attitude. - Ability to handle pressure and stressful situations professionally. - Willingness to learn and adapt to new systems and processes. Join our team and play a crucial role in creating a welcoming and efficient environment for our visitors and team members. If you are organized, personable, and eager to contribute to our success, we invite you to apply for this exciting opportunity.
    $28k-36k yearly est. 60d+ ago
  • Medical Receptionist

    Medical Hearing Associates Ltd.

    Patient service representative job in Sheboygan, WI

    Job DescriptionBenefits: Paid Training 401(k) 401(k) matching Paid time off Pay: $15.76 - $18 per hour We are seeking a detail-oriented and friendly Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for managing the front desk operations, ensuring a smooth and efficient flow of patients in our medical facility. This role requires excellent communication skills, proficiency in computerized systems, and the ability to handle various administrative tasks while providing exceptional customer service. Duties Greet patients and visitors warmly, providing them with necessary information and assistance. Schedule appointments and manage patient records using electronic health record systems such as Epic . Maintain accurate filing of medical records and ensure compliance with privacy regulations. Process patient information, including insurance details, using computerized systems efficiently. Handle incoming calls, respond to inquiries, and direct calls to appropriate staff members. Assist with billing inquiries and coordinate with other departments as needed. Perform 10 key typing for data entry tasks and maintain organized patient files. Support the clinic by ensuring that the reception area is clean, organized, and welcoming. Experience Previous experience as a Medical Receptionist or in a similar role within a hospital or clinic setting is preferred but, not needed. Familiarity with medical terminology and procedures is advantageous. Proficiency in using computerized systems for scheduling and medical records management is essential. Experience with the Microsoft platform and consistently learning with technology is required. Experience with receptionist duties is a plus but not required. Strong organizational skills and attention to detail are critical for success in this position. If you are passionate about providing excellent patient care and have the required skills, we encourage you to apply for this rewarding opportunity as a Medical Receptionist. Scheule: Day shift Monday to Friday No nights No weekends Work Location: In person
    $15.8-18 hourly 14d ago
  • Crew Scheduler

    Air Wisconsin Airlines Corporation 4.7company rating

    Patient service representative job in Appleton, WI

    The Crew Scheduler will work on the flight side of our operation. This position will be working with Pilots and Flight Attendants to assure that all flights are fully staffed when issues such as weather and maintenance arise. The Crew Scheduler will work as part of a team in a fast paced, ever changing, and challenging environment. Essential Job Functions: Promotes and fosters a safe and secure operating environment. Ensures full complement of crewmembers for all scheduled and non-scheduled flights. Manages all reroutes and reschedules for crewmembers as a result of irregular operations, for reasons including but not limited to, mechanicals, weather, sick calls, crew legalities, contractual issues, fatigue, commute, etc., in compliance with all applicable Collective Bargaining Agreements (CBAs), Federal Aviation Regulations (FARs) and Company policies and procedures. Monitors pilot qualification completion and Consolidation of Knowledge and Skills (CKS) to ensure regulatory minimums are met and extension authorization is received when necessary. Manages airline reservations for deadheading crew movement, books jump seats for FAA and positive spaces crewmembers as needed. Provides direct oversight of reserve crewmember schedules, establishing and managing times of availability and assignments, ensuring cost effective and operationally beneficial utilization. Satisfies completion of 117.9 Fatigue Education and Awareness training requirements on an annual basis and adheres to policies and procedures outlines in the Fatigue Risk Management Program (FRMP). Works closely with Supervisor to assist with training new hire employees as needed and to develop and implement tailored training plans and coaching. Develop and maintain a proficient understanding of ALPA, AFA Collective Bargaining Agreements (CBAs), all elements of 14 CFR 117, 14 CFR 121 as applied towards flight and inflight operations. Monitors crewmember legalities to ensure 14 CFR 117 and 14 CFR 121 compliance. Works directly with third party vendor to resolve crewmember accommodation and/or transportation challenges. Assists with implementation of new Collective Bargaining Agreements (CBAs) and/or software as needed. Supports pilot new hire onboarding by participating in initiatives as needed, including pilot job shadowing of SOC departments. Works with members of Flight and Inflight Management to resolve operational challenges and facilitates timely resolutions to minimize disruption to revenue flights and accommodate short notice Leaves of Absence (LOA). Assist Flight and Inflight with crewmember displacements in conjunction with currency requirements for Management. Monitors crew member check-ins to minimize delays and cancellations stemming from late or unavailable crews. Collaborates with SOC Duty Managers, Dispatch Coordinators and Dispatchers to repair disrupted flight schedules and maintain operational integrity, ensuring operational control is maintained when changes impact upcoming flights. Utilizes Business Intelligence (BI) tools as needed. Ensures high levels of service are provided to the crew members. Attendance is considered an essential responsibility. Adherence to company policies and procedures Required Competencies: * High degree of professionalism and ability to keep sensitive information confidential. * Ability to communicate fluently in English. Education & Experience: Required: High School Diploma or equivalent. Customer service experience of at least three years. Ability to multi-task and prioritize in a stressful environment. Preferred: Experience with airline scheduling including airline terminology and airline reservation systems. Ability to manage and prioritize multiple time critical situations at any given time. Problem solving Analytical Ability Interpersonal Skills Communication Skills Benefits offered to you: A comprehensive benefits package which includes health, dental, vision, life and disability insurance, 401(k) retirement plan, and health & wellness incentives. Flight benefits on our partner carrier(s). Paid holidays, sick leave and vacation.
    $39k-55k yearly est. 6d ago
  • Patient Service Representative

    Thedacare 4.4company rating

    Patient service representative job in Green Lake, WI

    Why ThedaCare? Living A Life Inspired! Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world. At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you're interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare. Benefits, with a whole-person approach to wellness - * Lifestyle Engagement * e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support * Access & Affordability * e.g. minimal or zero copays, team member cost sharing premiums, daycare About ThedaCare! Summary : The Patient Service Representative performs administrative duties that may include registration and scheduling, and works closely with customers in a way that supports the culture of ThedaCare. Interacts with providers, team members, and other departments to accurately support daily operations to provide an exceptional customer experience. Job Description: KEY ACCOUNTABILITIES: * Interacts and communicates with internal and external customers to enhance the customer experience. * Collects and enters demographic, clinical, billing and insurance information from customers or responsible parties to facilitate a seamless customer experience. * Schedules patients following established policies and procedures to ensure accuracy. * Proactively problem solves access issues that arise when scheduling to meet stakeholder needs that can include adjusting schedules to utilize unused time due to cancellations and to accommodate patient needs. * Files, retrieves, or delivers patient information or records using current technology to facilitate timely patient care. * Facilitates the flow of patient forms, patient letters, and data per department needs. * Knows and understands when to expedite, escalate, and redirect issues and situations to other resources/departments. * Observes legal and ethical guidelines to safeguard the confidentiality of patient and proprietary ThedaCare information. QUALIFICATIONS: * High School diploma or GED preferred * Must be 18 years of age PHYSICAL DEMANDS: * Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance * Job classification is exposed to blood borne pathogens (blood or bodily fluids) while performing job duties WORK ENVIRONMENT: * Normally works in climate controlled office environment * Frequent sitting with movement throughout office space * Occasional contact with aggressive and or combative customers * Use of computers throughout the work day * Frequent use of keyboard with repetitive motion of hands, wrists, and fingers Scheduled Weekly Hours: 20 Scheduled FTE: 0.5 Location: ThedaCare Physicians - Green Lake - Green Lake,Wisconsin Overtime Exempt: No
    $30k-34k yearly est. 28d ago
  • Patient Care Coordinator

    Smile Brands 4.6company rating

    Patient service representative job in Green Bay, WI

    As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment. Schedule (days/hours) Mon-Wed 7:00am-5:30pm, Thurs 7:00am-1:00pm Responsibilities * Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome * Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism * Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism Qualifications * At least one year related experience * Knowledge of dental terminology * Strong communication and interpersonal skills, with a focus on delivering exceptional customer service Preferred Qualifications * Previous experience in a dental or medical office setting Compensation $20-$25/hour About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
    $20-25 hourly Auto-Apply 41d ago
  • Patient Access Coordinator

    Green Bay Oncology

    Patient service representative job in Green Bay, WI

    SUMMARY OF DUTIES: The Patient Access Coordinator I is responsible for coordinating and facilitating the efficient and continuous flow of patients in the practice through the scheduling of patients for provider appointments, treatments, radiation, labs, and testing with other hospital departments. The Patient Access Coordinator I is responsible for implementing, analyzing, and managing the schedule of these appointments to optimize utilization of available human and material resources while accommodating the needs of patients, families, clinical teams, and providers. The Patient Access Coordinator I is also responsible for collaborating with clinical care team members to improve patient access to care, reduce days to consult, and minimize delays during the patient encounter. ESSENTIAL DUTIES AND RESPONSIBILITIES: Serves patients in person or over the phone, greeting them with a smile, making immediate eye contact when in person, and welcoming the patient to the clinic. Verifies and updates patient demographic and insurance information. Collects applicable co-pays and other non-covered service charges, accurately applying multiple forms of payments to patient accounts. Optimizes patient satisfaction, provider time, and treatment/exam room utilization through applying scheduling guidelines accurately to create an efficient clinic flow. Applies critical thinking skills in determining the best scheduling options to meet both the patient and practice needs. Anticipates bottlenecks in patient flow and proactively adjusts as necessary. Collaborates with clinical team to continually improve patient access to care and reduce patient wait times and delays to treatment. Assists patients with scheduling and coordinating referrals for other testing and/or services. Screens calls for emergencies, appropriately identifying life threatening symptoms and directs calls utilizing standardized protocols. Demonstrates a commitment to service, organizational values and professionalism through appropriate conduct and demeanor. Acts as a liaison between the patient and the clinical team by promoting and utilizing open lines of communication. Protects patients' rights by maintaining confidentiality of medical, personal, and financial information. Demonstrates Green Bay Oncology's values: Pursue Empathetic, Caring Relationships; Embrace the Difficult; Take Responsibility; Be Better. Ensures the Company's culture promotes ethical practices, integrity, and a positive work climate. Willingly accepts additional duties, as assigned. KNOWLEDGE, SKILLS, AND ABILITIES: Excellent customer service skills. Clear, concise verbal and written communication skills. Possess tact, concern for others, objectivity, and the willingness/ability to adapt to change. Excellent keyboard skills; able to manage multiple computer applications at one time. Ability to respond to stressful/emergency situations or frequent interruptions in a calmly and effectively; ability to multi-task. Strong organizational skills and ability to prioritize work. Maintains confidentiality and protects sensitive data at all times. Adheres to organizational and department specific safety standards and guidelines. Works collaboratively and supports team members. Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community. Knowledge of medical terminology. QUALIFICATIONS AND EXPERIENCE: High School Diploma, GED or equivalent work experience. Experience in a customer service setting, preferably in a medical office or health care setting. Experience using Microsoft Office Programs and Electronic Medical Record system(s) preferred. PHYSICAL REQUIREMENTS/WORK ENVIRONMENT This job operates in a health care setting where contact with patients who may have a contagious illness could occur. Occasionally, exposed to hazardous chemicals The noise level in the work environment is usually moderate. Regularly required to sit, stand, twist, bend and walk; use hands to finger, handle, and feel; reach with hands and arms. Requires close visual acuity to include distinguishing color and peripheral sight, and ability to speak, smell and hear are required. Occasionally climb, balance, stoop, kneel and/or crouch. Work is generally performed in an office setting; desk/cubicle with chair, computer and phone. Evening and/or weekend work and/or extended hours and irregular shifts at all locations may be required. Occasionally lift up 10 lbs. Rarely lift and/or move up to 25 pounds. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Job Posted by ApplicantPro
    $32k-40k yearly est. 6d ago

Learn more about patient service representative jobs

How much does a patient service representative earn in Oshkosh, WI?

The average patient service representative in Oshkosh, WI earns between $28,000 and $39,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.

Average patient service representative salary in Oshkosh, WI

$33,000

What are the biggest employers of Patient Service Representatives in Oshkosh, WI?

The biggest employers of Patient Service Representatives in Oshkosh, WI are:
  1. Aurora Health Care
  2. Ear, Nose & Throat Associates
  3. Wisconsin ENT
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