Insurance Verification Specialist
Patient service representative job in Green Bay, WI
Insurance Verification Specialist - 8hr days (in person) - Green Bay, WI 54303
Guaranteed Hours Per Week: 40
Primary location: Bellin Homecare Equipment Warehouse; 216 S. Military Ave Green Bay 54303
Shift Requirements: 8:00a - 430p CST (IN PERSON)
Required Education: HS Diploma, Associates Degree Preferred
Minimum Experience Required: 2+year of insurance verification experience preferred. Must have experience verifying insurance and understanding of CMNs.
Day to Day:
Will need to verify insurance, CMN and PAR help for both our ReSupply business and regulla business.
Patients are not getting their CPAP supplies and the sales orders are pending insurance verification.
Patient Service Representative
Patient service representative job in Appleton, WI
Job Details Main Office - Appleton, WIDescription
The Orthopedic & Sports Institute (OSI) is seeking a full time (40 hours per week) Patient Service Representative. The successful candidate will create a positive first impression and establish strong patient relationships in a fast-paced environment. Typical hours are 8:00 am 5:00 pm. This position is located at the Appleton location.
Responsibilities and Duties:
Greet patients (in person or via phone)
Verify patient benefit information
Schedule appointments
Answer incoming phone calls
Check in patients
Take payments over the phone
Outgoing Referrals Coordination
Qualifications
3+ years of customer service experience
Strong verbal and written communication skills
Attention to detail
Strongly prefer medical experience
Medical Terminology strongly encouraged
Epic experience a plus
Patient Services Representative PSR
Patient service representative job in Beaver Dam, WI
Job Description
Patient Services Representative - Noble Community Clinics
Beaver Dam, Wisconsin | Full-Time (.8 FTE) Monday-Friday 11am-6pm
Are you Passionate About People?
Do you enjoy helping others and making a difference in the lives of our patients and in the community? If so, we'd love to meet you! Join Noble Community Clinics and be part of a team dedicated to transforming healthcare in Wisconsin. We foster a culture of collaboration, respect, and accountability - working together to provide inclusive, high-quality care.
About Us
Noble Community Clinics is a Federally Qualified Health Center (FQHC) that has been delivering exceptional, integrated healthcare to Wisconsin communities for over 60 years. Our mission is to ensure high-quality, accessible healthcare while fostering the well-being of our patients, staff, and communities.
About the Role
As the Patient Services Representative at Noble Community Clinics, you will complete patient registration, assist with walk-in patients, and schedule appointments while providing exceptional customer service. The position ensures that patient appointments are maintained on schedule according to providers' timelines. You will manage all required patient registration paperwork, collect payments and cashier responsibilities, and handle patient reappointments and short notice scheduling.
What You'll Do
Manage the check-in and check-out process for all patients, schedule appointments, update schedules daily to fill no-show and canceled slots, accommodate walk-in and emergency patients, and verify the accuracy of patient demographic and insurance information both in-person and over the phone.
Collect patient co-pays and pre-arranged payments at check-in while balancing the cash drawer and making daily or directed bank deposits.
Confirm upcoming patient appointments as directed, answer phones and direct calls appropriately, and maintain patient call lists for those available on short notice (ASN) to manage provider schedules efficiently.
Refer patients to financial, insurance, or community resources as necessary.
Maintain patient confidentiality, following Health Insurance Portability & Accountability Act (HIPAA) requirements.
What You'll Receive
A culture built on patient care, teamwork, and community impact.
Competitive salary & benefits to support your well-being:
20 days of Paid Time Off (PTO) - accrual starts on your first day!
8 Paid Holidays
Medical, Dental, Vision & Pet Insurance
401(k) with up to 5% company match
Short & Long-Term Disability, Life Insurance (company-paid)
What We're Looking For
High School Diploma or equivalent required.
Previous experience in a healthcare office setting preferred
Minimum of one year of experience in customer service required
Previous experience with Epic is a plus.
Excellent communication and organizational skills.
Ability to manage multiple priorities in a fast-paced environment.
Strong problem-solving skills and a patient-centered mindset.
Noble Community Clinics is proud to be an Equal Opportunity Affirmative Action employer.
Dental Front Office
Patient service representative job in Oshkosh, WI
Job Description
We are a patient centered, private general practice seeking to add the right individual to our team. Our goal is to provide high quality dentistry with excellent customer service to help our patients achieve optimal oral health.
We are seeking an exceptional individual to represent all facets of patient services which may include, but not limited to: greeting patients, answering the telephone and other patient communications, maintaining the schedule and scheduling appointments, patient finances-including insurance and potentially minor clinical assistance-depending on the individual.
This role requires a "people person" who is also comfortable with technology. Being timely and courteous, a self-starter, and individually motivated with high organization skills is not only necessary but will help you and the practice succeed. Ideally this new team member not only helps with our growing patient care but brings added growth to the practice.
Some level of dental experience is required to understand dental terminology and the flow of a dental practice. Administrative skill and business knowledge is highly desirable. However, if you are a high capacity person with the desire to learn and challenge yourself you are encouraged to apply.
Training to achieve entry level qualifications will be considered for the right individual. Ongoing professional training and professional enrichment should be expected.
Ideal availability is minimally Tuesday, Wednesday, and Thursday with the potential for Monday or Friday morning as well. Consideration will be given to exceptional candidates.
We enjoy the fact that we change people's lives...one smile at a time. If you want to find out more about us, visit our website at *********************************
Skills:
General Practice
Billing
Claims/Appeals
Fee for Service
Scheduling
Cross-trained (Front/Back Office)
Dentrix
Eaglesoft
Open Dental
Other
Solutionreach
Weave
Benefits:
401k
PTO
Bonuses
Compensation:
$20-$30/hour
Patient Service Representative (PSR) - Clinic
Patient service representative job in Two Rivers, WI
Department:
09122 AMG Medical Office Building - Front End Staff
Status:
Part time
Benefits Eligible:
No
Hours Per Week:
0
Schedule Details/Additional Information:
Per diem/as needed. Flexible hours. No weekends. No holidays.
Required to work 3 shifts per month. Opportunity to work more hours.
Clinic hours: 8am - 5pm.
Pay Range
$19.45 - $29.20
Major Responsibilities:
Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team. Prevents creation of duplicate medical records that can cause treatment safety issues and billing problems. Follows and ensures compliance with the mandate of the organization's accrediting bodies to use identifiers to positively identify a patient prior to the delivery of patient care to ensure patient safety.
Checks in and registers patients; obtains and verifies complete demographic, guarantor, and insurance information; discusses and collects co-pays and other out-of-pocket patient responsibilities. Obtaining accurate information at the point of registration helps ensure timely payment to the organization and prevents billing issues and patient complaints. Maintains complete confidentiality regarding patient personal/financial information and medical records in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
Knows insurance basics and recognizes commercial and government plans. Understands which plans AAH contracts with and when a statement of financial responsibility is needed. Understands and discusses financial information and obligations with patients. Knows how and when to refer patients to Financial Advocates.
Has knowledge of which rules, forms and questions must be enforced to make sure AAH remains compliant with government agencies and regulations. Examples are: HIPAA, Emergency Medical Treatment and Active Labor Act (EMTALA), Consent for Treatment, Patient Rights and Responsibilities, Important Message from Medicare (IMM), Medicare Outpatient Observation Notice (MOON), Notice of Privacy Practices, Medicare Secondary Payer Questionnaire (MSPQ), Advanced Beneficiary Notice (ABN). Obtains patient or guarantor signatures as .
May schedule patient appointments, including virtual and procedural; may also coordinate cancellations, reschedules, wait list requests, and recall requests. May provide accurate, detailed information regarding test preparations, patient arrival time, medication/food/beverage consumption guidelines, check-in procedures, directions to facility, etc. May perform visit closure, including checking out patients after their visit, scheduling follow-up appointment(s), and providing patients with the after-visit summary. May educate and support patients with the patient portal/app.
Creates a welcoming and professional environment for our patients and visitors by demonstrating extraordinary customer service. Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Maintains excellent public relations with patients, families, and clinical staff as well as demonstrates a willingness and ability to work collaboratively with others for concise and timely flow of information. Proactively communicates issues involving customer service and process improvement opportunities to management.Offers various assistance to patients to include: arranging transportation needs, providing directions, locating a wheelchair, coordinating interpreter services, etc. May be responsible for e-scanning documents to Health Information Management (HIM), addressing incoming/outgoing fax, addressing inbasket messages via the electronic health record, and following direction from the clinical team for emergent needs.
Monitors and works assigned electronic health record work queues, following the department's approved process.
May assist department leadership with orientation and training.
Licensure, Registration, and/or Certification Required:
None Required.
Education Required:
High School Diploma or GED.
Experience Required:
None Required.
Knowledge, Skills & Abilities Required:
Demonstrate the Advocate Health purpose, values and behaviors.
Ability to work in a high profile and high stress area, working independently to set and meet deadlines, multitask and prioritize work. Must be able to manage high-volume workloads with many interruptions in a fast-paced environment without direct supervision. May be cross-trained across various specialties and provide staffing support as needed.
Strong attention to detail and accuracy.
Excellent customer service skills in a variety of situations. Must have excellent service recovery skills.
Demonstrated independent thinking and problem-solving skills, ability to exercise judgment to triage issues and concerns.
Excellent communication (written & verbal), customer service and interpersonal skills, ability to effectively communicate with a variety of patients, visitors, staff and physicians in a pleasant professional demeanor.
Educate patients on the insurance coverage aspect of their care including managing the discussion for services that will not or may not be paid by their health plan.
Interact with physicians and their staff to resolve issues related to the patient care.
Collect and manage payments including cash payments, if applicable, and follow security related to cash handling.
Strong understanding and comfort level with computer systems and proficient typing skills. Demonstrated technical proficiency including experience with electronic email, Microsoft Office, internet browser and phone technology.
Ability to handle sensitive and confidential information according to internal policies.
Excellent organizational skills.
Demonstrated ability to effectively act as a resource to other teammates.
Physical Requirements and Working Conditions:
This position may require travel, therefore, will be exposed to weather and road conditions.
Operates all equipment necessary to perform the job.
Exposed to a normal office environment with significant patient and public contact. May be exposed to ill or contagious patients.
Must be able to transition from sitting to standing frequently. Must be able to stand and sit for extended periods of time and be physically mobile throughout the workday.
Frequently lifts to 10 lbs. and occasionally lifts 20 lbs. or more. This occurs when moving equipment and supplies and when transporting patients and/or charts.
Must be able to push/pull up to 50 lbs. with assistance.
Sensory requirements include vision, hearing and touch. Must also be able to speak clearly.
Must be able to use hands with fine motor skills for keyboard data entry.
DISCLAIMER
All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
Auto-ApplyPatient Scheduling Representative - Family Medicine
Patient service representative job in Beaver Dam, WI
Work Schedule: 80% FTE, 32 Hours per week. Shifts scheduled Tuesday-Friday between the hours of 8:30 am - 5:00 pm. Hours may vary based upon operational needs of the clinic.
Pay: Pay starts at $19.21 per hour, work experience that is relevant to the position will be taken into consideration when determining the starting base pay.
Be part of something remarkable
Join the #1 hospital in Wisconsin!
We are seeking a Patient Scheduling Representative to:
• Schedule appointments via phone, in-person or electronic correspondence.
• Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
• Make outgoing phone calls to patients to schedule their appointments.
• Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.
Education:
Minimum - High school diploma or equivalent.
Preferred - Associate or Bachelor's degree in Business Administration, Healthcare, or other related field.
Work Experience:
Minimum - Six (6) months of previous experience in an office or customer service environment.
Preferred - Previous experience working in healthcare, previous experience scheduling of patients or previous experience answering phones and greeting clients in person
Our Commitment to Social Impact and Belonging
UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
UW Health Clinics - our physicians and staff are dedicated to providing an exceptional patient and family experience by delivering the highest quality of care in a compassionate environment. With more than 80 primary and specialty care clinics located throughout Dane County and the surrounding areas, we are proud to have the opportunity to impact the communities we serve.
Job DescriptionUW Medical Foundation benefits
Auto-ApplyPatient Service Specialist- Oshkosh
Patient service representative job in Oshkosh, WI
Patient Service Specialist
Concentra is recognized as the nation's leading occupational health care company. With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America's workforce, one patient at a time. With a wide range of services and proactive approaches to
care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees.
The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience.
Responsibilities
• Greet patients and visitors
• Communicate wait times to patients and direct them accordingly
• Obtain authorization, as needed, to process patients for services
• Check in patients using appropriate patient management system
• Explain all required forms to patients and ensure proper completion of all paperwork
• Answer incoming telephone lines and direct the caller accordingly
• Contact patients regarding appointment reminders, rescheduling, or cancellations.
• Check out patients in appropriate patient management system and distribute records
• File paperwork, medical records, and correspondence
• Maintain inventory of office supplies and printed forms
• Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms
• Follow HIPAA guidelines and safety rules
• Attend center staff meetings
• Participate in initial and ongoing training as required
• Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group
• Assist Center Operations Director or other leader in managing daily administrative functions
• Assist in maintaining a neat, clean, and orderly appearance throughout the facility
• Use employer reporting tool to scan and distribute employer results and paperwork
• Review clinician transcriptions and enter applicable charges via internal charge entry system.
• Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test
reads and/or other duties as assigned/approved by medical leadership
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Education Level: High School Diploma or GED
Job-Related Experience
6 months to 1 year
Working knowledge of state-specific occupational medicine requirements preferred
Job-Related Skills/Competencies
• Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and
Flexibility
• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and
propose quality solutions
• Outstanding customer service skills as well as the ability to deal with people in a manner which shows
tact and professionalism
• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in
accordance with federal and state laws and company policies
• Demonstrated effective communication and interaction with employers, patients, providers, and
other employees
• Demonstrated ability to maintain working relationship with all levels of employees
• Demonstrated excellent customer service skills
• Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry
of data into various systems/applications
• Ability to perform all aspects of front office operations
• Drive to achieve or exceed established service standards
Benefits:
401(k) Retirement Plan with Employer Match
Medical, Vision, Prescription, Telehealth, & Dental Plans
Life & Disability Insurance
Paid Time Off & Extended Illness Days Offered
Equal Opportunity Employer
Auto-ApplyPSS / Patient Services Specialist - Primary Care at Federal Way
Patient service representative job in King, WI
UW Medicine Primary Care at Federal Way has an outstanding opportunity for a Patient Services Specialist 2. WORK SCHEDULE * Full-time, 100% FTE (40 hours per week) * 9:30am-8pm on week days, 7:30am-6pm on weekend days * Day Shift DEPARTMENT DESCRIPTION UW Medicine Primary Care at Federal Way offers personalized care for every stage of life, conveniently located just off I-5 and 320th St., near the Federal Way/S 320th St. Park & Ride. We offer personalized care that is easy to access and respects your background and preferences. Whether you need a routine checkup, help managing a chronic condition, or are seeking treatment for an illness or injury - we've got you covered.
POSITION HIGHLIGHTS
* Conveniently located near public transportation
* Make a difference for the patients and employees we serve
* Opportunity to provide career growth
PRIMARY JOB RESPONSIBILITIES
* Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
* Scheduling provider and ancillary service appointments
* Obtaining patient demographic, financial, and clinical information
* Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
* Other duties as requested
REQUIREMENTS
* High school graduation or equivalent AND
* One year of healthcare, administrative, or customer service experience OR
* An equivalent combination of education/experience
ABOUT UW MEDICINE PRIMARY CARE
UW Medicine Primary Care is a network of clinics located throughout the Puget Sound region. The clinics offer a wide spectrum of primary care services, as well as secondary care, from pediatrics to geriatrics. Urgent care services are offered seven days a week at select locations.
UW Medicine Primary Care is dedicated to improving the health of the public; our providers and staff are the cornerstones of our success. The foundation of our efforts to deliver exceptional care to our patients and families begins with our focus on the continuous development of our employees.
Compassion. Innovation. Excellence.
ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER
UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Become part of our team. Join our mission to make life healthier for everyone in our community.
Compensation, Benefits and Position Details
Pay Range Minimum:
$23.13 hourly
Pay Range Maximum:
$33.65 hourly
Other Compensation:
Weekend pay differential
Benefits:
For information about benefits for this position, visit ******************************************************
Shift:
First Shift (United States of America)
Temporary or Regular?
This is a regular position
FTE (Full-Time Equivalent):
100.00%
Union/Bargaining Unit:
SEIU 1199NW UWMC Northwest Service and Maintenance
About the UW
Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
Our Commitment
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.
To request disability accommodation in the application process, contact the Disability Services Office at ************ or **********.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
Patient Access Registrar
Patient service representative job in Appleton, WI
Why ThedaCare? Living A Life Inspired! Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world.
At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you're interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare.
Benefits, with a whole-person approach to wellness -
* Lifestyle Engagement
* e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support
* Access & Affordability
* e.g. minimal or zero copays, team member cost sharing premiums, daycare
About ThedaCare!
Summary :
The Patient Access Registrar performs admitting duties for patients admitted for services at ThedaCare. Meets the mission and goals of ThedaCare and regulatory compliance requirements. Works within the policies and processes as they are being performed across ThedaCare.
Job Description:
KEY ACCOUNTABILITIES:
1. Assigns accurate MRNs, completes medical necessity/compliance checks, provides proper patient instructions, collects insurance information, receives and processes physician orders, and utilizes overlay tools while providing excellent customer service as measured by Press Ganey.
2. Operates the telephone switchboard to relay incoming, outgoing, and interoffice calls as applicable. Adheres to ThedaCare policies and provides excellent customer service in interactions with the appropriate level of compassion. Is accountable for point-of-service goals as assigned.
3. Utilizes quality auditing and reporting systems to ensure accounts are accurate and complete. Conducts audits of accounts and ensures forms are complete, accurate, and timely to meet audit standards.
4. Performs pre-registration of patient accounts prior to patient visits including inbound and outbound calling to obtain demographic, insurance, and other patient information including patient financial liabilities and collecting point-of-service collections, past due balances, and bad debt. Provides information to the patient/representative or may create and process payment plan options.
5. Explains general consent for treatment forms to the patient/guarantor/legal guardian, and obtains necessary signatures. Explains and distributes patient education documents.
6. Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code. Enters benefit data to support point-of service collections and billing processes to assist with a clean claim rate.
7. Screens medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare. Distributes and documents other forms and pamphlets. 8. Performs other duties as assigned including answering the phones at other facilities.
QUALIFICATIONS: • High school diploma or GED
PHYSICAL DEMANDS: • Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of fifty (50) pounds without assistance • Job classification is not exposed to blood borne pathogens (blood or bodily fluids) while performing job duties
WORK ENVIRONMENT: • Climate controlled office setting with daily movement throughout the facility • Interaction with department members and other healthcare providers
SCHEDULE:
Shifts will range between 5:30a-5:30p M-F, and Saturday 7:45a-4p.
Majority of shifts will align as follows: 7:30a-4p, 8a-4:30p, 8:30a-5p, 9a-5:30p.
There is flexibility to accept between a 0.6-1.0 FTE (24-40 hours a week).
Scheduled Weekly Hours:
24
Scheduled FTE:
0.6
Location:
ThedaCare Physicians - Peds Appleton - Appleton,Wisconsin
Overtime Exempt:
No
Pediatric Rehab Office Coordinator
Patient service representative job in Beaver Dam, WI
Job Details Rehab Resources Beaver Dam - Beaver Dam, WI Full TimeDescription
Exciting Opportunity to Make a Difference as a Rehab Office Coordinator at Rehab Resources!
Join us at our Pediatric Outpatient Clinic in Beaver Dam, WI!
Schedule: Monday through Thursday, 10-6 with flexible AM hours on Fridays.
Are you passionate about healthcare and eager to make a real impact in people's lives? Rehab Resources is looking for a driven and organized Rehab Office Coordinator to join our incredible team! In this role, you'll support therapy services for both children and adults, working in our outpatient clinic and remotely across Wisconsin.
You'll be responsible for managing insurance authorizations, handling data entry, maintaining schedules, assisting at the reception desk, and ensuring a clean, welcoming environment. While experience with insurance authorization and medical coding is important, your passion and dedication are what will truly set you apart.
This full-time position offers a consistent Monday-Thursday schedule, allowing for an excellent work-life balance. If you're ready to bring your customer service expertise and love for healthcare to an exciting and rewarding role, we want to hear from you.
Why Choose Rehab Resources?
Therapist-owned and operated: We're committed to providing excellent support for our pediatric therapy team.
Core values: Our mission is guided by agility, integrity, and community.
Recognized as a Top Workplace for four consecutive years.
We offer a competitive pay and benefits package, including:
Health insurance options
PTO and sick time
401(k) with matching
Flexible schedules
And much more!
Rehab Office Coordinator Responsibilities:
Serve as the first point of contact for families, teachers, and staff regarding therapy services.
Schedule appointments for pediatric therapy services, coordinating with families and the therapy team.
Assist in maintaining accurate records and processing referrals for therapy services.
Manage communication between therapists, families, schools, and other healthcare professionals.
Ensure smooth office operations and provide excellent customer service to families seeking therapy services.
Assist with insurance verification and billing tasks related to pediatric therapy services.
Collaborate with the therapy team to ensure therapy plans and appointments are well-coordinated.
Maintain compliance with healthcare and educational regulations.
If you're a detail-oriented individual with a passion for supporting pediatric therapy services, we'd love to hear from you.
Contact Me Today!
Michelle Strege, MS/CCC-SLP
262-409-8585
Mstrege@rehabresourcesinc.net
Qualifications
At least 18 years of age.
High school diploma or equivalent.
At least 1 year of medical or healthcare experience (preferred).
Vehicle Registration Clerk
Patient service representative job in North Fond du Lac, WI
Full-time Description
The Vehicle Registration Clerk aids the Company in better servicing the customer. The person in this position meets and greets customers and registers vehicles for sale. The Vehicle Registration Clerk exhibits superior customer service at all times.
***$1,500 sign on bonus after completing 90 days***
ESSENTIAL FUNCTIONS:
RESPONSIBLE FOR:
Provide efficient and courteous service to all customers at all times.
Always exhibit ‘hands on' and direct approach with customers.
Responsible for maintaining proper working handhelds at front gate.
Accurate updating of the Master Dealer list weekly.
Greets all customers with a courteous and friendly smile.
Recording the proper dealer code on windshields.
Coordinating all marketing materials for display in vehicles.
Ensure that all vehicles scheduled for sale are registered and that the proper stickers are in place.
Ensure all window markings are correct (year, lot #, mileage, dealer code, etc.).
Review paperwork and exit vehicles in the system when customers are departing from the sale.
Ensure all hoods and trunks are properly latched when vehicles are exiting.
Keep guard shack clean and orderly at all times.
Work well independently as well as a team player.
Timely communication of issues that may be deemed as detrimental to the success of operations to Management.
Performs other duties as necessary.
Requirements
Education: High School Diploma or equivalent
Experience: Previous data entry skills preferred
Skills: Should be highly organized, self motivated and self disciplined. Highly customer service orientated. Computer proficient. Must be able to read, write and speak English fluently.
Requirements:
Must be at least 18 years of age
Must possess a valid driver's license
Environment: The environment of the Vehicle Registration Clerk involves working at the Auction representing the company upholding the highest standards of customer service. Those working in this position are subject to temperature changes, all types of weather conditions, elevated noise levels and at times fumes and odors associated with vehicle exhaust.
The above functions are not intended to be exhaustive and all inclusive. The Company reserves the right to revise this job description as needed to comply with actual job requirements. Other responsibilities may be added as necessary at the sole discretion of management.
Front Reception
Patient service representative job in Elkhart Lake, WI
We are seeking a friendly and professional Front Receptionist to be the welcoming face and voice of our company. The successful candidate will have a positive attitude, excellent communication skills, and a passion for providing exceptional customer service. In this role, you will be responsible for ensuring the front desk operates smoothly and efficiently, contributing to a positive experience for visitors and staff alike.
**Responsibilities:**
- Greet and welcome visitors with a warm and professional demeanor.
- Answer and direct incoming phone calls promptly and courteously.
- Maintain a clean, organized, and welcoming reception area.
- Assist with scheduling appointments.
- Process payments.
- Maintain confidentiality and security of sensitive information.
**Qualifications:**
- High school diploma or equivalent.
- Proven experience as a receptionist, front office representative, or similar role.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Customer service-oriented with a cheerful and positive attitude.
- Ability to handle pressure and stressful situations professionally.
- Willingness to learn and adapt to new systems and processes.
Join our team and play a crucial role in creating a welcoming and efficient environment for our visitors and team members. If you are organized, personable, and eager to contribute to our success, we invite you to apply for this exciting opportunity.
Part-Time Medical Receptionist
Patient service representative job in West Bend, WI
Job DescriptionSalary: $12-$15
VisitPT Plus: Join Our Teamto Discover the PT Plus Difference.
Become part of a culture that is authentic, positive, understanding, and promotes work-life balance. We are building a team with passion, skill, and a desire to serve others.We support these qualities by caring for our employees through a stable environment that allows for flexibility and autonomy.We make this all possible so you can live your best life.
POSITION DETAILS:
Job Type: Part-time, no nights or weekends
Tuesdays and Thursdays 8 AM - 5 PM
OBJECTIVE:
PT Plus is always looking for warm, personable individuals who are passionate about patient care and helping others to join our team. You are responsible for creating a welcoming, warm, and healing environment in our clinics. Your primary goal is to improve the patient experience at PT Plus clinics.
GENERAL RESPONSIBILITIES:
Have a well-grounded understanding of what we provide, responding to inquiries, provide general knowledge regarding clinical skills, services and programs, and assist patients with concerns and questions
Greet patients upon arrival and assist with questions
Ensure patient paperwork is completed and scanned into EMR the same day as the initial evaluation, shredding paperwork at the completion of plan of care.
Coordinate insurance requirements with patients and PT Plus Specialists
Routine, light cleaning to maintain a neat clinic
Maintain inventory stock for medical, retail, and office supplies
Accept patient payments for retail or clinical services and enter in correct platforms
Maintain schedule density for your clinic via processes provided
Answer central phones, check messages, and return phone calls within 24 hours/1 business day
Other duties as assigned
SKILLS & QUALIFICATIONS:
Previous administrative and customer service experience (preferred)
High School Degree or Equivalent
Proficient in Microsoft & Google Workspace
High energy worker able to keep up with busy office environment
Behavioral Health/Medical Receptionist (Bilingual English/Spanish)
Patient service representative job in Green Bay, WI
N.E.W. Community Clinic's mission is to be a trusted community partner committed to delivering compassionate, high-quality health services that honor the dignity and well-being of every individual served. We provide healthcare services including medical, dental, mental healthcare, WIC, and community outreach services to anyone in our community who may be living in poverty or who may be underserved. We take care of people regardless of the ability to pay.
N.E.W. Community Clinic has three dental clinics, two medical clinics, one WIC locations, and two behavior health clinics in Green Bay, and we are seeking a full-time (36 hours per week), experienced and empathetic Receptionist to join our Behavioral Health team.
As a non-profit organization, it is about delivering quality, compassionate care. We have a diverse patient base, and you will learn about new cultures and languages, and experience the rewards of working with patients with many different backgrounds. We are always trying to bring care where it is needed most, and you will have the opportunity to take part in outreach services and unique experiences you will not find at a private office. Most importantly, you will be part of a fun-loving team that cares about one another as much as their patients.
N.E.W. Community Clinic believes that all people are entitled to equal employment opportunities. We follow all state, local, and federal laws prohibiting discrimination in all matters involving hiring and employment.
Essential Functions of the Job:
Responsible for all phases of patient intake, patient electronic records, and collecting fees according to policy.
Input patient data into patient record in an accurate manner.
Assist patients as necessary to complete necessary forms.
Assist with maintenance of the clinic reception area and general clinic maintenance and cleaning as requested.
Assure that all confidential information, including locking computer equipment and logging off telephones is completed at the end of the day and any other time the clinic reception area is vacant.
Assume general clerical duties.
Documentation of patient concerns/requests and forwarding concerns to appropriate providers/staff.
Provide and obtain signatures on required forms and consents.
Obtain, verify, and enter complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle.
confirming the correct payor and plan is entered into the EMR system.
Scan all registration and clinical documentation into the system and maintain all medical records.
Maintain log of all patients, payments received.
Maintain cash drawer according to policies.
Maintain visitor/vendor log.
Mail necessary documents to clients or identified parties and distribute incoming mail appropriately.
Receive deliveries including mail from various carriers and forward to appropriate departments as needed.
Notify appropriate contact of any malfunctioning equipment or maintenance needs.
Translate when necessary.
Bilingual English and Spanish
Required Credentials, Certification, Licensure
None
Patient Service Representative I
Patient service representative job in West Bend, WI
Department:
09122 AAH West Bend South - Front End Staff
Status:
Part time
Benefits Eligible:
Yes
Hours Per Week:
20
Schedule Details/Additional Information:
Week One:
Monday: Off
Tuesday: 9:00am-5:30pm
Wednesday: 7:00am-11:00am
Thursday: 4:00pm-8:00pm
Friday: 8:00am-12:00pm
Week Two:
Monday: Off
Tuesday: 9:00am-5:30pm
Wednesday: 7:00am-11:00am
Thursday: Off
Friday: 11:30am-8:00pm
This position would include a weekend rotation as well.
Pay Range
$19.45 - $29.20
Major Responsibilities:
Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team. Prevents creation of duplicate medical records that can cause treatment safety issues and billing problems. Follows and ensures compliance with the mandate of the organization's accrediting bodies to use identifiers to positively identify a patient prior to the delivery of patient care to ensure patient safety.
Checks in and registers patients; obtains and verifies complete demographic, guarantor, and insurance information; discusses and collects co-pays and other out-of-pocket patient responsibilities. Obtaining accurate information at the point of registration helps ensure timely payment to the organization and prevents billing issues and patient complaints. Maintains complete confidentiality regarding patient personal/financial information and medical records in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
Knows insurance basics and recognizes commercial and government plans. Understands which plans AAH contracts with and when a statement of financial responsibility is needed. Understands and discusses financial information and obligations with patients. Knows how and when to refer patients to Financial Advocates.
Has knowledge of which rules, forms and questions must be enforced to make sure AAH remains compliant with government agencies and regulations. Examples are: HIPAA, Emergency Medical Treatment and Active Labor Act (EMTALA), Consent for Treatment, Patient Rights and Responsibilities, Important Message from Medicare (IMM), Medicare Outpatient Observation Notice (MOON), Notice of Privacy Practices, Medicare Secondary Payer Questionnaire (MSPQ), Advanced Beneficiary Notice (ABN). Obtains patient or guarantor signatures as .
May schedule patient appointments, including virtual and procedural; may also coordinate cancellations, reschedules, wait list requests, and recall requests. May provide accurate, detailed information regarding test preparations, patient arrival time, medication/food/beverage consumption guidelines, check-in procedures, directions to facility, etc. May perform visit closure, including checking out patients after their visit, scheduling follow-up appointment(s), and providing patients with the after-visit summary. May educate and support patients with the patient portal/app.
Creates a welcoming and professional environment for our patients and visitors by demonstrating extraordinary customer service. Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Maintains excellent public relations with patients, families, and clinical staff as well as demonstrates a willingness and ability to work collaboratively with others for concise and timely flow of information. Proactively communicates issues involving customer service and process improvement opportunities to management.Offers various assistance to patients to include: arranging transportation needs, providing directions, locating a wheelchair, coordinating interpreter services, etc. May be responsible for e-scanning documents to Health Information Management (HIM), addressing incoming/outgoing fax, addressing inbasket messages via the electronic health record, and following direction from the clinical team for emergent needs.
Monitors and works assigned electronic health record work queues, following the department's approved process.
May assist department leadership with orientation and training.
Licensure, Registration, and/or Certification Required:
None Required.
Education Required:
High School Diploma or GED.
Experience Required:
None Required.
Knowledge, Skills & Abilities Required:
Demonstrate the Advocate Health purpose, values and behaviors.
Ability to work in a high profile and high stress area, working independently to set and meet deadlines, multitask and prioritize work. Must be able to manage high-volume workloads with many interruptions in a fast-paced environment without direct supervision. May be cross-trained across various specialties and provide staffing support as needed.
Strong attention to detail and accuracy.
Excellent customer service skills in a variety of situations. Must have excellent service recovery skills.
Demonstrated independent thinking and problem-solving skills, ability to exercise judgment to triage issues and concerns.
Excellent communication (written & verbal), customer service and interpersonal skills, ability to effectively communicate with a variety of patients, visitors, staff and physicians in a pleasant professional demeanor.
Educate patients on the insurance coverage aspect of their care including managing the discussion for services that will not or may not be paid by their health plan.
Interact with physicians and their staff to resolve issues related to the patient care.
Collect and manage payments including cash payments, if applicable, and follow security related to cash handling.
Strong understanding and comfort level with computer systems and proficient typing skills. Demonstrated technical proficiency including experience with electronic email, Microsoft Office, internet browser and phone technology.
Ability to handle sensitive and confidential information according to internal policies.
Excellent organizational skills.
Demonstrated ability to effectively act as a resource to other teammates.
Physical Requirements and Working Conditions:
This position may require travel, therefore, will be exposed to weather and road conditions.
Operates all equipment necessary to perform the job.
Exposed to a normal office environment with significant patient and public contact. May be exposed to ill or contagious patients.
Must be able to transition from sitting to standing frequently. Must be able to stand and sit for extended periods of time and be physically mobile throughout the workday.
Frequently lifts to 10 lbs. and occasionally lifts 20 lbs. or more. This occurs when moving equipment and supplies and when transporting patients and/or charts.
Must be able to push/pull up to 50 lbs. with assistance.
Sensory requirements include vision, hearing and touch. Must also be able to speak clearly.
Must be able to use hands with fine motor skills for keyboard data entry.
DISCLAIMER
All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
Auto-ApplyPSS / Patient Services Specialist - Primary Care at Kent Des Moines
Patient service representative job in King, WI
UW Medicine Primary Care at Kent Des Moines has an outstanding opportunity for a Patient Services Specialist 2. WORK SCHEDULE * Full-time, 100% FTE (40 hours per week) * Monday and Tuesday; 9:30am-6pm * Wednesday and Thursday; 8:30am-5pm * Friday; 9am-5:30pm
* Rotating Saturday shifts
* Day Shift
DEPARTMENT DESCRIPTION
Conveniently located on Pacific Highway South and not far from I-5, UW Medicine Primary Care at Kent/Des Moines offers appointments six days a week, including evenings and same-day appointments. Medical advice is available 24 hours a day, seven days a week.
POSITION HIGHLIGHTS
* Conveniently located near public transportation
* Make a difference for the patients and employees we serve
* Opportunity to provide career growth
PRIMARY JOB RESPONSIBILITIES
* Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
* Scheduling provider and ancillary service appointments
* Obtaining patient demographic, financial, and clinical information
* Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
* Other duties as requested
REQUIREMENTS
* High school graduation or equivalent AND
* One year of healthcare, administrative, or customer service experience OR
* An equivalent combination of education/experience
ABOUT UW MEDICINE PRIMARY CARE
UW Medicine Primary Care is a network of clinics located throughout the Puget Sound region. The clinics offer a wide spectrum of primary care services, as well as secondary care, from pediatrics to geriatrics. Urgent care services are offered seven days a week at select locations.
UW Medicine Primary Care is dedicated to improving the health of the public; our providers and staff are the cornerstones of our success. The foundation of our efforts to deliver exceptional care to our patients and families begins with our focus on the continuous development of our employees.
Compassion. Innovation. Excellence.
ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER
UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Become part of our team. Join our mission to make life healthier for everyone in our community.
Compensation, Benefits and Position Details
Pay Range Minimum:
$23.13 hourly
Pay Range Maximum:
$33.65 hourly
Other Compensation:
* Benefits:
For information about benefits for this position, visit ******************************************************
Shift:
First Shift (United States of America)
Temporary or Regular?
This is a regular position
FTE (Full-Time Equivalent):
100.00%
Union/Bargaining Unit:
SEIU 1199NW UWMC Northwest Service and Maintenance
About the UW
Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
Our Commitment
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.
To request disability accommodation in the application process, contact the Disability Services Office at ************ or **********.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
Patient Access Registrar
Patient service representative job in Neenah, WI
Why ThedaCare? Living A Life Inspired! Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world.
At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you're interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare.
Benefits, with a whole-person approach to wellness -
* Lifestyle Engagement
* e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support
* Access & Affordability
* e.g. minimal or zero copays, team member cost sharing premiums, daycare
About ThedaCare!
Summary :
The Patient Access Registrar performs admitting duties for patients admitted for services at ThedaCare. Meets the mission and goals of ThedaCare and regulatory compliance requirements. Works within the policies and processes as they are being performed across ThedaCare.
Job Description:
SCHEDULE:
* Float between Fox Valley locations, occasionally Waupaca
* Shift: Variable hours between 5:15a-7p
KEY ACCOUNTABILITIES:
* Assigns accurate MRNs, completes medical necessity/compliance checks, provides proper patient instructions, collects insurance information, receives and processes physician orders, and utilizes overlay tools while providing excellent customer service as measured by Press Ganey.
* Operates the telephone switchboard to relay incoming, outgoing, and interoffice calls as applicable. Adheres to ThedaCare policies and provides excellent customer service in interactions with the appropriate level of compassion. Is accountable for point-of-service goals as assigned.
* Utilizes quality auditing and reporting systems to ensure accounts are accurate and complete. Conducts audits of accounts and ensures forms are complete, accurate, and timely to meet audit standards.
* Performs pre-registration of patient accounts prior to patient visits including inbound and outbound calling to obtain demographic, insurance, and other patient information including patient financial liabilities and collecting point-of-service collections, past due balances, and bad debt. Provides information to the patient/representative or may create and process payment plan options.
* Explains general consent for treatment forms to the patient/guarantor/legal guardian, and obtains necessary signatures. Explains and distributes patient education documents.
* Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code. Enters benefit data to support point-of service collections and billing processes to assist with a clean claim rate.
* Screens medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare. Distributes and documents other forms and pamphlets.
* Performs other duties as assigned including answering the phones at other facilities.
QUALIFICATIONS:
* High School diploma or GED preferred
* Must be 18 years of age
PHYSICAL DEMANDS:
* Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of fifty (50) pounds without assistance
* Job classification is not exposed to blood borne pathogens (blood or bodily fluids) while performing job duties
WORK ENVIRONMENT:
* Climate controlled office setting with daily movement throughout the facility
* Interaction with department members and other healthcare providers
Position requires compliance with department specific competencies.
Scheduled Weekly Hours:
40
Scheduled FTE:
1
Location:
ThedaCare Physicians - Neenah - Neenah,Wisconsin
Overtime Exempt:
No
Pediatric Rehab Office Coordinator
Patient service representative job in West Bend, WI
Job Details West Bend - West Bend , WI Full TimeDescription
Exciting Opportunity to Make a Difference as a Rehab Office Coordinator at Rehab Resources!
Schedule: Monday-Thursday, 7:30 AM - 4:00 PM, with occasional Friday hours (Full-time, 34+ hours/week)
Are you passionate about healthcare and eager to make a real impact in people's lives? Rehab Resources is seeking a full-time Rehab Office Coordinator to join our dedicated pediatric therapy team in West Bend!
This position plays a vital role in supporting our clinic's daily operations. The primary focus is on insurance verification and authorizations, while also assisting with front office responsibilities during morning hours (approximately 7:30-10:30/11:00 AM). Additional responsibilities include maintaining a clean and organized clinic environment, helping therapists as needed, and managing therapy schedules to ensure smooth operations.
What You'll Do:
Complete and manage insurance verifications and authorizations for therapy services.
Serve as the first point of contact for families, teachers, and staff.
Greet patients, manage check-in/out, and answer phone calls during morning hours.
Assist with scheduling, data entry, and record maintenance.
Support therapists with administrative and light operational tasks.
Help maintain a clean, welcoming, and organized clinic environment.
What We're Looking For:
Strong attention to detail and excellent organizational skills.
Experience with insurance verification and authorization processes (preferred).
Outstanding communication and customer service skills.
Ability to multitask and collaborate effectively with therapists, families, and staff.
A positive attitude and desire to make a meaningful difference in pediatric care.
Why Choose Rehab Resources?
Therapist-owned and operated - we value and support our therapy team.
Guided by core values of Agility, Integrity, and Community.
Recognized as a Top Workplace for four consecutive years.
Competitive pay and comprehensive benefits, including:
Health insurance options
PTO and sick time
401(k) with employer match
Flexible scheduling
Supportive and team-oriented environment
If you're a detail-oriented professional who enjoys both patient interaction and behind-the-scenes coordination, we'd love to hear from you!
Apply or Contact:
Michelle Strege, MS/CCC-SLP
(262) 409-8585
Mstrege@rehabresourcesinc.net
Qualifications
At least 18 years of age.
High school diploma or equivalent.
At least 1 year of medical or healthcare experience (preferred).
Patient Svc Rep FLT
Patient service representative job in Sheboygan, WI
Department:
30020 AMG Sheboygan - Nurses and MAs Float Pool
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
38
Schedule Details/Additional Information:
PSR Floats support all clinics in Sheboygan County (Random Lake, Cedar Grove, Sheboygan, Sheboygan Falls, Plymouth, Howards Grove and Kiel). Qualified candidates must own a car and cell phone. Schedule is 4.5 days per week with a half day off. Half day is different each week based on needs of the clinic. Hours are from 6:30am-6:00pm, No weekends or Holidays.
Pay Range
$19.45 - $29.20Major Responsibilities:
Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages.
Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co-pays, deductibles, and previous balances; posts payments and updates demographic and insurance information.
Schedules patient appointments and coordinates cancellations, reschedules, and additions to schedules. Provides accurate, detailed information regarding test preparations, time patient to arrive, and any other directional information needed by patient.
Updates insurance, financial responsibility and other data when changes or additions occur, and communicates to patient as appropriate.
Ensures insurance and patient information obtained is complete and accurate, applying acquired knowledge of government and third party payer requirements.
Identifies, reports, and resolves problems regarding registration to appropriate individuals and departments.
Monitors patient flow to ensure they are cared for in the most efficient and courteous manner. Offers various assistance to patients to include: arranging transportation needs, providing directions, locating wheelchair, etc.
Performs visit closure including checking out patients after visit, scheduling follow-up appointments, and providing patients with a visit summary.
May file, retrieve, and/or deliver patient information and/or records, and completes required forms/documentation.
Licensure, Registration, and/or Certification Required:
None Required.
Education Required:
High School Graduate.
Experience Required:
No experience required.
Knowledge, Skills & Abilities Required:
Excellent customer service skills.
Excellent communication (written and verbal) and interpersonal skills; ability to effectively communicate with a variety of patients, staff and physicians.
Intermediate computer skills including experience in using personal computers; including Microsoft Office or similar applications, and electronic mail.
Training or experience in keyboarding/data entry with an emphasis on speed and accuracy.
Excellent organizational skills.
Ability to read and understand verbal and written instructions, and to sort and file information alphabetically and numerically.
Ability to work in a fast paced environment with a strong attention to detail and accuracy.
Physical Requirements and Working Conditions:
Exposed to normal medical office environment, may be exposed to potentially ill patients.
Must be able to sit for extended periods of time.
Operates all equipment necessary to perform the job.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
Auto-ApplyRehab Office Coordinator
Patient service representative job in Markesan, WI
Job Details Markesan - Markesan, WI PRNDescription Join our team as a Rehab Office Coordinator in Markesan! Make a Difference in the lives of our Seniors!
Greenfield Rehabilitation Agency is excited to announce an opening for a PRN (up to 19 hours) Rehab Office Coordinator at our newly acquired senior community in Markesan, WI. (Approx 4 hours each day Monday through Friday is the desired schedule). We are seeking an energetic, detail-oriented, and compassionate professional to support our expanding therapy team and help create a welcoming, efficient environment for residents and staff.
This PRN position offers up to 15 hours per week, providing a consistent, flexible schedule in a resident-centered environment. Ideal for candidates with strong interpersonal skills and a passion for healthcare support. One year of medical clerical experience is preferred.
Why Join Greenfield Rehabilitation Agency?
Therapist-owned and operated: We understand and prioritize quality clinical care
Rooted in core values: Agility, Integrity, and Community guide all that we do
Recognized excellence: Proud recipient of the Top Workplace award for four consecutive years
Supportive culture: Flexible scheduling and a collaborative team atmosphere
Key Responsibilities:
Manage front desk operations and act as the first point of contact for therapy services
Schedule therapy appointments and coordinate therapist calendars
Support day-to-day administrative operations including data entry, record keeping, and supply tracking
Communicate effectively with residents, families, therapy staff, and facility team members
Assist with insurance verification and billing-related tasks
Ensure compliance with internal policies and healthcare regulations
What We Offer:
Competitive hourly pay
Flexible PRN scheduling (up to 15 hours per week)
Supportive work environment and on-site training
Opportunity to make a real impact in residents' daily lives
401K with company match (eligibility requirements apply)
If you're organized, dependable, and ready to support a team dedicated to exceptional senior care, we'd love to hear from you.
Call me today! Michelle Strege 262-409-8585 Mstrege@grawi.com!
Qualifications
At least 18 years of age.
High school diploma or its equivalent.
At least 1 year of medical health experience.