Patient service representative jobs in Overland Park, KS - 627 jobs

**Our promise to you:** Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **All the benefits and perks you need for you and your family:** + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits **Schedule:** Full time **Shift:** Day-Weekend (United States of America) **Address:** 11245 SHAWNEE MISSION PKWY **City:** SHAWNEE MISSION **State:** Kansas **Postal Code:** 66203 **Job Description:** **Schedule:** Full Time **Shift** : Requires full availability weekdays 8am-8pm, and weekends 8am-5pm. A sample 2-week schedule would look like this: + Week A: Mon & Tues 8am-8pm, Fri 8am-2pm, Sat 8am-5pm + Week B: Sun 8am-5pm, Wed & Thurs 8am-8pm, Fri 2pm-8pm + Participates in departmental performance improvement initiatives. Other duties as assigned. + Prepares, processes, and files the medical record for each patient as required by patient type for documentation by physician and medical personnel. + Demonstrates through behavior core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork. + Drives customer service initiatives by creating and owning the patient experience. + Answers telephone, responds to patient questions/concerns to ensure prompt accurate resolution is achieved and is able to handle various job tasks simultaneously. **The expertise and experiences you'll need to succeed:** **QUALIFICATION REQUIREMENTS:** High School Grad or Equiv (Required) Cardiopulmonary Resuscitation (CPR) - Accredited Issuing Body **Pay Range:** $16.92 - $27.08 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ **Category:** Patient Financial Services **Organization:** AdventHealth Centra Care **Schedule:** Full time **Shift:** Day-Weekend **Req ID:** 150660708

Join Our Dynamic Rehabilitation Team as a Temp - PT - Rehab (Days) - Harrisonville, MO Are you a dedicated Physical Therapist ready to make a meaningful impact in patient care? We are seeking a highly motivated Temp - PT - Rehab professional to provide exceptional therapy services in a fast-paced, supportive environment. This pivotal role offers an excellent opportunity to contribute to patient recovery and rehabilitation while working with a collaborative healthcare team. What You'll Do: Effectively screen, evaluate, and rehabilitate patients with physical functioning disorders and wound care, developing tailored treatment plans aligned with regulatory and clinical standards. Utilize standardized assessments and evidence-based practices to support treatment interventions. Administer procedures including manual techniques, ambulation, therapeutic exercises, modalities, supportive devices, and wound care. Monitor patient progress, adjusting treatments as necessary, and evaluate outcomes to ensure optimal recovery. Provide consultation and counseling to patients, families, caregivers, and other healthcare providers regarding treatment plans and progress. Communicate effectively with team members regarding patient status, barriers, and treatment strategies. Prepare comprehensive discharge summaries in accordance with all regulatory requirements. Maintain accurate documentation within electronic systems, recording all treatment minutes and pertinent clinical data. Participate in multidisciplinary meetings, in-services, and continuous training to stay current in rehabilitation practices. Support supervision of physical therapist assistants, rehabilitation aides, and students as needed. Ensure adherence to all practice acts, ethical standards, and company policies, including those outlined by the American Physical Therapy Association (APTA). Required Skills: Valid and current license to practice as a Physical Therapist. Proven experience in rehabilitation, wound care, and patient assessment. Strong knowledge of evidence-based therapy techniques and modalities. Excellent communication and documentation skills. Ability to work independently and as part of a multidisciplinary team. Commitment to maintaining patient confidentiality and compliance with regulatory standards. Nice to Have Skills: Experience supervising or mentoring therapy assistants, aides, or students. Familiarity with electronic medical records (EMRs). Additional certifications in wound care, orthopedics, or specialized modalities. Preferred Education and Experience: Bachelor's or Doctorate degree in Physical Therapy from an accredited program. Minimum of 2 years of clinical experience in physical rehabilitation settings. Other Requirements: Ability to work in Harrisonville, MO, during scheduled 8-hour days. Willingness to participate in ongoing training and team meetings. Possession of necessary supplies and equipment in compliance with clinical guidelines. Flexibility to obtain additional licensure, certifications, or reimbursements when applicable. This is a fantastic opportunity to leverage your skills in a rewarding environment with competitive compensation. Take the next step in your professional journey and apply today to be part of a dedicated team committed to excellence in patient care! Hourly Pay Rate: $56.95 VHS is an Equal Opportunity Employer (“EEO”)/Protected Veterans/Individuals with Disabilities/E-Verify Employer and welcomes all to apply #LiveYourLife

The Patient Representative will perform general clerical and receptionist duties. This position is responsible for greeting and directing patients/visitors to the practices and services at Samuel U. Rodgers Health Center (SURHC). Make telephone calls and appointments, and communicate to patients, visitors, and staff. The Patient Representative may also conduct general interpreting for staff, patients and their families in the SURHC practices. The goal at SURHC is to create and maintain an environment in which all members of the Care Team feel both respected and empowered to actively contribute to patient care and to the continuous improvement of the clinic's processes. Performs various clerical duties in registration and practices. Schedules visits, tests and procedures as directed. Coordinate communication between patients, family members, medical staff, and administrative staff. Maintain knowledge of community services and resources available to patients. Investigate and direct patients inquiries or complaints to appropriate medical staff members. Greets and interprets information for all incoming patients and their families who require interpreting in any practice of SURHC. Through interpreting and relaying of all relevant and necessary patient information to staff to ensure all pertinent details are obtained for all areas of SURHC. Through interpreting and relaying of answers to patient and their families questions, distribute required patient information, and function as a primary resource for interpreting patient questions and concerns. Assess and monitors patients' and their families understanding of information conveyed. Provides interpreting assistance for scheduling follow up visits. Our robust benefits package includes: 403(b) 403(b) matching Dental insurance Employee Assistance Program Flexible Spending Account Health Savings Account Health insurance Life insurance Paid Time Off (PTO) Vision insurance Qualifications Education High School diploma or equivalent. Experience Demonstrated “skilled” business office experience. Demonstrated success in communication, customer service or working with the general public, preferably in a medical care facility. Demonstrated success in managing difficult customer situations. Demonstrated success in general computer competence including basic Word and potential to be trained on specific software for patient information, and communication.

Job Description: The purpose of this position is to help patients get access to the medications and therapies that they need. A Day in the Life as a Patient Access Specialist: This role works directly with healthcare providers & insurance plans/payers to gather information about a patient's insurance and the coverage provided for a specific pharmaceutical product. The Patient Access Specialist will support the healthcare providers addressing questions regarding coding and billing and navigating complex reimbursement issues. This position also provides support for Prior Authorizations (PA) for an assigned caseload and helps navigate the appeals process to access medications. Ensure cases move through the process as required in compliance with company requirements and the organization's defined standards and procedures; in a manner that provides the best level of service and quality Conduct benefit investigations for patients by making outbound phone call to payers to verify patient insurance benefit information, navigate complex reimbursement barriers and seek resources to overcome the barriers Verify patient specific benefits and document specifics including coverage, cost share and access/provider options Identify any coverage restrictions and details on how to expedite patient access Document and initiate prior authorization process and claims appeals Report any reimbursement trends or delays in coverage to management Act as a liaison for field representatives, health care providers and patients About AssistRx: Voted Top Work Places in Orlando 3 years in a row, AssistRx understands that the key to success is our fantastic team members. AssistRx has engineered the perfect blend of technology and talent to deliver best in class results. We believe that access to specialty therapies transforms lives and is achieved through the powerful combination of our people and technology. Want to know more? Follow us on LinkedIn to find out how our team members are #TransformingLives. Why Choose AssistRx: Work Hard, Play Hard: Preloaded PTO: 100 hours (12.5 days) PTO upon employment, increasing to 140 hours (17.5 days) upon anniversary. Tenure vacation bonus: $1,000 upon 3-year anniversary and $2,500 upon 5-year anniversary. Impactful Work: Join a team that is at the forefront of revolutionizing healthcare by improving patient access to essential medications. Flexible Culture: Many associates earn the opportunity to work a hybrid schedule after 120 days after training. Enjoy a flexible and inclusive work culture that values work-life balance and diverse perspectives. Career Growth: We prioritize a “promote from within mentality”. We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization. Innovation: Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry. Collaborative Environment: Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible. Tell your friends about us! If hired, receive a $750 referral bonus! Requirements Qualifications to be a Patient Access Specialist: In-depth understanding and experience with Major Medical & Pharmacy Benefit Coverage 2 to 3 years of benefit investigation involving the analysis and interpretation of insurance coverage 2 to 3 years of experience interacting with healthcare providers in regard to health insurance plan requirements Excellent verbal communication skills and grammar Salesforce system experience preferred Benefits Want to learn more about what employee benefits AssistRx offers? Here are some additional benefits that our employees enjoy! Medical, dental, vision, life, & short-term disability insurance Teledoc services for those enrolled in medical insurance Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Legal insurance Wondering how we recognize our employees for delivering best in class results? Here are some of the awards that our employees receive throughout the year! #TransformingLives Honor: This quarterly award program is a peer to peer honor that recognizes and highlights some of the amazing ways that our team members are transforming lives for patients on a daily basis. Values Award: This quarterly award program recognizes individuals who exhibit one, or many, of our core company values; Excellence, Winning, Respect, Inspiration, and Teamwork. Vision Award: This annual award program recognizes an individual who has gone above and beyond to support the AssistRx vision to transform lives through access to therapy. AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.

SERC Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Overland Park, KS Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? * A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. * Our Patient Care Coordinators have excellent customer service skills. * Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: * Greets everyone who enters the clinic in a friendly and welcoming manner. * Schedules new referrals received by fax or by telephone from patients, physician offices. * Verifies insurance coverage for patients. * Collects patient payments. * Maintains an orderly and organized front office workspace. * Other duties as assigned. Fulltime positions include: * Annual paid Charity Day to give back to a cause meaningful to you * Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance * 3-week Paid Time Off plus paid holidays * 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: * Core responsibilities * Collect all money due at the time of service * Convert referrals into evaluations * Schedule patient visits * Customer Service * Create an inviting clinic atmosphere. * Make all welcome calls * Monitor and influence arrival rate through creation of a great customer experience * Practice Management * Manage schedule efficiently * Manage document routing * Manage personal overtime * Manage non-clinical documentation * Manage deposits * Manage caseload, D/C candidate, progress note, and insurance reporting * Monitor clinic inventory * Training * o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. * Complete quarterly compliance training. Qualifications: * High School Diploma or equivalent * Communication skills - must be able to relate well to Business Office and Field leadership * Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision * As a member of a team, must possess efficient time management and presentation skills Physical Requirements: * This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. * This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. * This position is subject to sedentary work. * Constantly sits, with ability to interchange with standing as needed. * Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. * Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. * Constantly uses repetitive motions to type. * Must be able to constantly view computer screen (near acuity) and read items on screen. * Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. * Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. * Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.

Indian Creek Ambulatory Surgery Center is a state-of-the-art ASC jointly owned by the University of Kansas Health System and physician investors. Indian Creek ASC has 7 operating rooms and 6 procedure rooms and provides patients with services in Orthopedics, General Surgery, ENT, GI and Pain. ICC ASC is a fast-paced, high volume outpatient surgery center that provides exceptional care to surgical patients. Indian Creek ASC is seeking an experienced Registration/Admitting Clerk with a diverse skill-set. The Patient Registration Representative is responsible for the admission of patients to the ASC, which includes verifying the accuracy and completeness of the patient's clinical, demographic and insurance information and entering information correctly into the patient's chart in the electronic medical record. The Patient Registration Representative communicates any delays to patients and their family members and actively communicates to the clinical areas to ensure continuity of care for patients and customer service to physicians. The Patient Registration Representative will cross-train to other Business Office duties as needed. ICC ASC is seeking someone with excellent customer service skills as the Registration Clerk is the first person our patients encounter in our facility. This role also requires a candidate who is flexible and easily adapts to a fast-paced, rapidly changing environment. Competing demands require someone who is able to appropriately prioritize tasks, and demonstrate attention to detail. Required experience/skills/education High school diploma or GED required; college or technical school preferred Minimum of 2 years front desk/registration experience in a healthcare setting required; experience with EPIC or another electronic medical record software is preferred Minimum of 2 years experience in one or more of the focused areas of A/R, A/P, insurance verification, payment posting, medical record management, or scheduling preferred Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Parental leave Vision insurance Schedule: 8 hour shift Day shift Monday to Friday Education: High school or equivalent (Preferred) Experience: Customer service: 1 year (Preferred) Medical terminology: 1 year (Preferred) Computer skills: 1 year (Preferred) Work Location: In person

Job Description Hybrid Schedule: Monday-Friday, 10:30 AM -7:00 PM This mission centered position aids in providing services and/or distributing products to patients nationwide while maintaining accurate and complete data on partners and patients. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for the day-to-day operations of the Patient Services department, including tracking shipments, following up with our mobile partners, reviewing in default accounts, navigating issues within orders, and communicating with physicians and other external customers. Strong understanding of the Vital Tears process to effectively navigate the specialist role. Manage multiple databases to ensure accurate and complete records of partner accounts, and patient information in all systems. Follow up with patients, physicians, blood collection facilities to meet patients' needs and satisfaction. Collect patient payments and execute other accounting functions related to the order, including following up on default payments. Share high volume of inbound and outbound calls with the Patient Services team. Effective problem-solving skills to solve patient concerns and order issues, i.e. shipping issues, blood issues etc. Effective critical thinking skills; analyzing issues objectively, considering various perspectives, identifying root causes, and proposing effective solutions. Display a professional demeanor towards all patients and agencies (including but not limited to physicians, schedulers, technicians, phlebotomists, patients, other Vital Tears partners) while maintaining and strengthening relationships with all external and internal partners. Ability to de-escalate situations involving dissatisfied patients or physicians, offering assistance and support. Work in conjunction with the Business Development team to ensure both prospective and current patient relationships are being maintained and developed. Demonstrate teamwork and collaboration in internal and external communications. Be self-motivated to monitor your own work, ensuring a high level of quality, efficiency, and standards achieved. Work closely with other internal departments on tasks, projects, initiatives related to Vital Tears. (Quality Assurance, Finance, Lab, other) Generate and manage various reports including but not limited to commission reports, mobile partner reports, and accounting reports. Document accurate and current accounts, interactions, and events in the customer relations management tool. QUALIFICATIONS and EXPERIENCE: A minimum of one (2) year customer service and/or call center experience required. Previous experience with Vital Tears preferred. A basic knowledge of ophthalmology (various specialties, anatomy of the eye) a plus. Ability to think strategically and plan work around attaining goals and objectives. Strong interpersonal, verbal, written and phone communication skills required. Intermediate knowledge and ability to use computers and related technology efficiently. Ability to use multiple screens and navigate multiple systems. Active listening skills - be able to build rapport with patients. Great organizational skills. Strong problem-solving abilities and attention to detail. Ability to manage and handle stress while showing good judgment. Ability to work independently, with limited direction, and in a team environment. Ability to work with distraction and to multi-task with frequent interruptions. Intermediate knowledge of Microsoft operating systems, Microsoft Office, general database, and web-based applications. Must have reliable transportation. Availability to work rotating weekends and nights as necessary. PHYSICAL REQUIREMENTS: Frequent periods of intense concentration, attention to detail and accuracy. Ability to handle mental and physical strain involved in use of printed materials, prolonged use of computer screens and extensive phone usage. Moderate manual dexterity for basic keyboarding. Long periods of sitting and/or standing may be required. Ability to lift and move 20 pounds is required. ENVIRONMENTAL DEMANDS Normal office environment. NOTE: The preceding statements describe the nature and level of assignments normally given job incumbents. They are not an exhaustive list of duties. Additional duties may be assigned. Saving Sight is an Equal Opportunity Employer. We take pride in the diversity of our staff, and seek diversity in our applicants. Saving Sight does not unlawfully discriminate on the basis of any status or condition protected by applicable federal or state law. Saving Sight reserves the right to seek, hire and promote persons who support the goals and mission of the institution. Job Posted by ApplicantPro

SERC Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Mission, KS Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.

Job Title: Patient Engagement Center Advocate Pay: $ 17.00/HR; No Negotiation is Fully Remote, Paid Remote Training * Please note location and time zone* Must Live in 1 of these 18 States - No exceptions! * Missouri * Florida * Kansas * Kentucky * Pennsylvania * Virgina * New Jersey * Texas * Minnesota * Michigan * Oklahoma * Alabama * North Carolina * Georgia * Illinois * Ohio * Indiana * Arizona Job Summary The Patient Engagement Center Advocate role will provide service to patients and providers via inbound and outbound calls while scheduling appointments, capturing messages for the clinic staff and providers, and addressing the needs of the customer with occasional guidance while ensuring KPI goals are met. Duties and Responsibilities * • Respond to incoming phone calls for all sites promptly and in an exceptional quality manner. * • Appropriately schedule patient appointments in our EMR system based on physician preferences. * • Clearly and concisely document patient requests and pertinent information via EMR so that we can successfully respond to patient needs. * • Through appropriate call control, ensure that calls are handled efficiently to attain daily call production goals. * • Coordinates work efforts with other team members to achieve an efficient workflow within the office. * • Maintain strong knowledge of all site protocols and physician schedules/changes to ensure appropriate information is provided to patients. * • Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service. * • Performs other duties that may be necessary or in the best interest of the organization. Education, Licensure & Certification Requirements * High School or GED Experience Requirements * 1+ years related experience in a call center, customer service, medical office or as a receptionist. * Previous medical office experience preferred; previous optometric or ophthalmic experience strongly preferred. Knowledge, Skills and Abilities Requirements * • Ability to multi-task and work multiple computer programs at once * • Ability to adapt to change based on business needs * • Professional in appearance and actions * • Logical and Critical thinking skills * • Customer-focused with excellent written, listening and verbal communication skills * • Enjoys learning new technologies and systems * • Detail oriented, professional attitude, reliable * • Exhibits a positive attitude and is flexible in accepting work assignments and priorities * • Meets attendance and tardiness expectations * • Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations * • Interpersonal skills to support customer service, functional, and teammate support need * Able to communicate effectively in English, both verbally and in writing * • Ability for basic to intermediate problem solving, including mathematics * • Intermediate to advanced computer operation * Proficiency with Microsoft Excel, Word, and Outlook * • Specialty knowledge of systems relating to job function * E360/NextGen or applicable EMR system, credentialing eligibility program, phone system. * • Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines Location For remote team members, maintain the ability to work in a remote environment while performing required duties and remaining patient focused. Able to work varying shifts including early mornings/evenings to attend meetings and cross training or support other initiatives. The team member is responsible for providing and maintaining a workspace where interruptions are controlled during work hours. The work area should have minimum noise and distraction and be suitable for guarding confidential Company information If you need assistance with this application, please contact ************** Please do not contact the office directly - only resumes submitted through this website will be considered. NOTE: s are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

Full-time Description Overview: MedOne is seeking a Certified Pharmacy Technician to deliver concierge-level support that helps members access specialty medications, including those sourced internationally. In this dynamic role, you'll guide patients through enrollment, financial assistance, and medication coordination while serving as a trusted liaison between providers, pharmacies, and care teams. About MedOne: MedOne is a full-service pharmacy benefit manager (PBM), serving clients and members nationwide. With a fully transparent, pass-through model, MedOne helps people conveniently access the most appropriate prescriptions at the most affordable price. What You'll Do: Support members in accessing resources and the appropriate site(s) of care, with specialty pharmacies, including internationally sourced partners Provide program and product specific financial knowledge Direct and support members with completion of enrollment requirements Convey pharmacy and claim details in easy-to-understand terms to callers Provide excelled member relations and concierge level style of services Comprehend and explain step therapy and copay requirements Act as a liaison between members, providers, pharmacies, and care facilities Coordinator scheduling of specialty medication delivery Utilize basic de-escalation techniques Maintain and be proactive with assigned case load and timely updates Prepare and provide clear communications verbally and in written formats Support operations of MedOne Member, Clinical, and Pharmacy services Align with, and support MedOne's Core Values What You Will Bring to MedOne: 1 year minimum of customer service experience Pharmacy Technician Certification is highly encouraged. If you don't have it, you will be required to obtain it within one year of employment. Strong knowledge of Microsoft Office products including Word, Excel, and Teams Customer empathy skills and proficiency in de-escalating challenging situations Excellent interpersonal, written, and verbal skills Detail orientated, able to work independently, meet deadlines, establish priorities, and be flexible Demonstrated ability to work effectively in a call center or office environment Must be able to stand/sit for long periods of time within limited space Must be able to life up 25 pounds Why MedOne? At MedOne, we believe that a healthy team is a happy team. We offer a collaborative work environment, competitive benefits, and opportunities for growth-all while helping to make a difference in people's lives. Our top core value is to prioritize your well-being . To support you in living this value, we offer: Competitive salary and bonuses that reward your performance. Comprehensive health, dental, and vision insurance + additional benefits 401(k) with company match to secure your future. Generous paid time off and holidays. Opportunities for professional growth and development. A vibrant and collaborative work culture. Location: Offices in either Dubuque, IA, or Kansas City, MO, or the position can be remote within the United States. Employment Type: Full Time, Hourly Reports to: Patient Care Coordinator Team Lead How to Apply: If you're enthusiastic about helping others and eager to join a dynamic team, we'd love to hear from you. Apply now and take the first step toward a rewarding career at MedOne! You can submit your application through our careers page. MedOne is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Offers are contingent on passing a background check and drug screen.

Guided by our core values and commitment to your success, we provide health, financial and lifestyle benefits to ensure a best-in-class employee experience. Some of our offerings include: Highly competitive total rewards package, including comprehensive medical, dental and vision benefits as well as a 401(k) plan that both the employee and employer contribute Annual incentive bonus plan based on company achievement of goals Time away from work including paid holidays, paid time off and volunteer time off Professional development courses, mentorship opportunities, and tuition reimbursement program Paid parental leave and adoption leave with adoption financial assistance Employee discount program Summary: Spira Care was designed with our patients at the center of their Care Teams. This collaborative, patient-centered approach to primary care offers patients a one-of-a-kind healthcare experience and offers healthcare professionals an opportunity to really see the impact they can make in their patients' lives. Our Care Teams are made up of professionals with diverse backgrounds, experiences, and focus areas who are curious, empathetic, and collaborative. Spira Care is looking to welcome people on our team who are excited about innovating in primary care and are passionate about helping people achieve their health goals. The Care Guide Advocate is an integral role within the Care Team who will fulfill key patient-experience responsibilities by managing patient interactions at Spira Care from the moment they walk in the door and assist patients with navigating through the complexities of insurance benefits and healthcare to make the experience simple, personal and transparent. They will effectively leverage a myriad of skill sets to provide the patient a seamless healthcare experience, blending administrative, educational and customer service functions.Job Description: Provide a high degree of customer service and professionalism when interacting with patients in person, by phone or email; ability to emphasize with patients and diffuse difficult situations professionally and in a caring manner. Checks patients in and out for appointments/services; ensures follow-up appointments are scheduled at the appropriate interval. Works through assigned EMR inboxes. Assists patients with completion of paperwork upon registration. Notifies the appropriate staff member and assists the patient in being seen in a timely manner. Manages projects, competing priorities and deadlines to ensure project timelines are met and patients receive information in a timely manner. Assist Care Guide RN with care coordination including pre-visit planning, clinical pathway adherence, care gap identification and management, ER/inpatient discharges, transitions of care in conjunction with clinical team collaboration. Ensures accurate and complete information within electronic medical records system; assists with uploading medical records or forms to patient's chart in an accurate, timely and compliant manner. Protect/observe patient privacy and confidentiality, per external regulatory requirements (HIPAA) and internal policy and procedure. Ensure front desk and lobby area remain neat and organized; responsible for restocking supplies, disinfecting furniture/toys, and resetting conference room. Maintains confidentiality of all regulated information in compliance with state and federal laws; Reads, understands and follows medical policy and all corporate, divisional and departmental policies and procedures. Including but not limited to: Protected Health Information (PHI), Personal Identifiable Identification (PII). Meets individual quality performance standards and annual targets for program performance as mutually agreed to by management team to maximize program value. Ensures compliance with applicable URAC and NCQA accreditation guidelines and state and federal regulations. May be required to travel between Care Centers. Minimum Qualifications High School diploma. 2-3 years in customer service. Strong computer skills and experience with Electronic Medical Record systems. Intermediate knowledge of Microsoft Windows applications. Exceptionable verbal communication skills. Ability to work effectively in a fast-paced environment with competing priorities. Ability to effectively present information and respond to questions from groups of managers, members, external resources, and our patients. Ability to define problems, collect data, establish facts, and draw valid conclusions and action plans. Ability to work with a variety of member tools/applications used to access and document health and basic insurance information and support member interactions thru various communication channels (phone, chat, email, etc.). Spira Care has specific vaccination requirements as a condition of employment. You must be able to comply with this condition of employment with or without reasonable accommodation based on a sincerely held religious belief or a disability. Preferred Qualifications Experience in healthcare or medical office. Experience with Athena Health EHR. Spira Care is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

Thanks for your interest in Children's Mercy! Do you envision finding a meaningful role with an inclusive and compassionate team? At Children's Mercy, we believe in making a difference in the lives of all children and shining a light of hope to the patients and families we serve. Our employees make the difference, which is why we have been recognized by U.S. News & World Report as a top pediatric hospital, for eleven consecutive years. Children's Mercy is in the heart of Kansas City - a metro abounding in cultural experiences, vibrant communities and thriving businesses. This is where our patients and families live, work and play. This is a community that has embraced our hospital and we strive to say thanks by giving back. As a leader in children's health, we engage in meaningful programs and partnerships throughout the region so that we can improve the lives of children beyond the walls of our hospital. Overview This position provides quality support services of registration and other related tasks within the revenue cycle. The data collection processes performed by this role directly impact departments such as Health Information Management, Patient Financial Services, clinical services, and other areas within the hospital. Individuals in this role often serve as a patient's first impression of customer service prior to the delivery of care. At Children's Mercy, we are committed to ensuring that everyone feels welcomed within our walls. A successful candidate for this position will join us as we strive to create a workplace that reflects the community we serve, as well as our core values of kindness, curiosity, inclusion, team and integrity. Additionally, it's important to us that we remain transparent with all potential job candidates. Because we value the safety of the patients and families we serve, as well as the Children's Mercy staff, we want to let you know that the seasonal influenza vaccine is a condition of employment for all employees in our organization. New employees must be willing to be vaccinated if found non-immune to measles, mumps, rubella (MMR) and chicken pox (varicella) and/or without evidence of tetanus, diphtheria, acellular pertussis (Tdap) vaccination since 2005. If you are selected for this position, you will be asked to supply your immunization records as proof of vaccination. If you and have any concerns about receiving these vaccines, medical and/or religious exemptions can be further discussed with Human Resources. Responsibilities Obtains, enters, and verifies demographic and financial information in the computer system for registration areas including ambulatory services, ancillary departments, emergency room, urgent care, lab, and radiology. Collects point of service payments in accordance with department policy and practice. Adheres to customer service guidelines for the Patient Access Department and demonstrates excellent customer service delivery in daily interactions. Meets all business and compliance expectations of the department and CMH. Qualifications HS diploma or equivalent required and 1-2 years experience One year of experience in customer service, patient access, revenue cylce or business office setting. Associate's Degree preferred and 1-2 years experience One year of experience in customer service, patient access, revenue cylce or business office setting. Benefits at Children's Mercy The benefits plans at Children's Mercy are one of many reasons we are recognized as one of the best places to work in Kansas City. Our plans are designed to meet the changing needs of our employees and their families. Learn more about Children's Mercy benefits. Starting Pay Our pay ranges are market competitive. The pay range for this job begins at $17.67/hr, but your offer will be determined based on your education and experience. Remote Work/Work from Home This position is not eligible to work remotely, which means that the person hired will be required to work onsite at one of our Children's Mercy locations and may not work from home. EEO Employer/Disabled/Vet Children's Mercy hires individuals based on their job skills, expertise and ability to maintain professional relationships with fellow employees, patients, parents and visitors. A personal interview, formal education and training, previous work experience, references and a criminal background investigation are all factors used to select the best candidates. The hospital does not discriminate against prospective or current employees based on the race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry or veteran status. A drug screen will be performed upon hire. Children's Mercy is smoke and tobacco free. CM is committed to creating a workforce that supports the diverse backgrounds of our patients and families. We know that our greatest strengths come from the people who make up our team, so we hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our hospital stronger and our patient care more compassionate. If you share our values and our enthusiasm for service, you will find a home at CM. In recruiting for our team, we welcome the unique contributions that you can bring, including education, ideas, culture, and beliefs.

If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site. Please log into my WORKDAY to search for positions and apply. Patient Access Representative (7:00P-7:30A) 101 Truman Medical Center Job Location University Health Truman Medical Center Kansas City, Missouri Department Patient Access UHTMC Position Type Part time Work Schedule 7:00PM - 7:30AM Hours Per Week 24 Job Description Patient Access Representative (PAR) I Your First Step into Healthcare - Let's Make a Difference Together! Are you ready to jumpstart your healthcare career and make a real impact in the lives of patients? As a Patient Access Representative (PAR) I, you'll be the friendly face and helpful guide that patients and families turn to when they need assistance. Whether you're checking them in at the Emergency Department or helping them navigate the registration process, you'll be providing an essential service with a smile. This is your chance to be part of a team that truly values customer service and patient care. Let's get started on an exciting healthcare journey! What You'll Be Doing: * Welcome Patients Like a Pro: Whether they're coming in for a routine procedure or an emergency, you'll make sure their registration process goes smoothly and stress-free. * Provide Stellar Customer Service: You'll be the first point of contact for patients and families, making them feel comfortable and well-informed throughout their visit. * Support Patient Flow: Work hand-in-hand with other departments to ensure seamless registration and smooth transitions for both inpatient and outpatient procedures. * Be a Problem-Solving Rockstar: From verifying patient details to handling complex situations, you'll be the go-to person to tackle any questions and make sure everything runs smoothly. * Jump Between Areas: From the Emergency Department to Outpatient and Inpatient Registration, no two days are the same, and you'll get a chance to assist across different areas of the hospital. What We're Looking For: * High School Diploma or equivalent. * Customer Service Experience: If you've worked with people before, whether in a retail, hospitality, or healthcare setting, you're halfway there! If you've completed the UH Patient Access Rep/Patient Scheduler Apprentice Program, even better. * Top-Notch Communication Skills: You'll be interviewing patients and families and coordinating with staff, so clear and concise communication is key! * Strong Writing & Keyboarding Skills: You'll need to capture accurate details and process information quickly and efficiently. * Ability to Learn and Grow: You'll need to complete a Patient Access Representative II competency exam within one year, and be ready to move up when you're ready! * Problem Solver: From questions about insurance to patient concerns, you'll need to tackle issues head-on with confidence and professionalism. * Attention to Detail: You'll be handling important patient information, so being thorough and organized is a must. Nice to Have (But Not Required): * Two years of patient contact experience - If you've worked directly with patients before, even in an office, you'll feel right at home here. * Medical Terminology: It's a bonus if you know a bit about medical terms, but we're happy to teach you! * Experience in Healthcare: If you've worked in a hospital, business, or insurance office, you'll hit the ground running. Why You'll Love This Role: * Kickstart Your Healthcare Career: This entry-level position is the perfect opportunity to get your foot in the door and start building your career in healthcare. * Work with a Fun, Supportive Team: You'll be part of a team that values positivity, collaboration, and providing excellent care for every patient. * Endless Growth Potential: Ready for more responsibility? After completing the necessary training and exams, you can move up to the Patient Access Representative II role and beyond. * Every Day is Different: Whether you're registering patients in the Emergency Department or helping them get set up for outpatient procedures, no two days will ever be the same! * Make a Real Difference: Your work directly impacts the patient experience. You'll be part of an essential team that helps people get the care they need! If you're excited to help patients feel at ease, navigate the registration process, and be part of a healthcare team that makes a difference, we want YOU on our team. Apply today to join us as a Patient Access Representative I and start your career in healthcare!

**Our promise to you:** Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **All the benefits and perks you need for you and your family:** + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits **Schedule:** Full time **Shift:** Day-Weekend (United States of America) **Address:** 11245 SHAWNEE MISSION PKWY **City:** SHAWNEE MISSION **State:** Kansas **Postal Code:** 66203 **Job Description:** **All the benefits and perks you need for you and your family:** + Up to $10,000 Sign-on Bonus, when applicable **Schedule:** Full Time **Shift:** Requires full availability weekdays 8am-8pm, and weekends 8am-5pm. A sample 2-week schedule would look like this: + Week A: Mon & Tues 8am-8pm, Fri 8am-2pm, Sat 8am-5pm + Week B: Sun 8am-5pm, Wed & Thurs 8am-8pm, Fri 2pm-8pm ________________________________________________________________ + Follows CDC guidelines, infection prevention practices, demonstrates appropriate use of PPE, performs hand washing according to policy, and follows safety regulations. + Completes check-out duties and relays instructions/care to the patient or family. + Performs diagnostic and occupational medicine testing, including EKG, spirometry, audiometry, titmus, pulse oximetry, and forensic testing collections in accordance with DOT and Drug Free Workplace Guidelines. + Drives customer service initiatives by creating and owning the patient experience. + Answers telephone, responds to patient questions/concerns to ensure prompt accurate resolution, and handles various job tasks simultaneously. **The expertise and experiences you'll need to succeed:** **QUALIFICATION REQUIREMENTS:** High School Grad or Equiv (Required) Basic Life Support - CPR Cert (BLS) - RQI Resuscitation Quality Improvement, Breath Alcohol Technician (BAT) - EV Accredited Issuing Body, Certified Alcohol and Drug Counselor (CADC) - Accredited Issuing Body, Certified Clinical Medical Assistant (CCMA) - EV Accredited Issuing Body, Certified Medical Assistant (CMA) - EV Accredited Issuing Body, Clinical Medical Assistant Certification (CMAC) - EV Accredited Issuing Body, Licensed Paramedic (PARA) - EV Accredited Issuing Body, National Certified Medical Assistant (NCMA) - EV Accredited Issuing Body, Registered Medical Assistant (RMA) - EV Accredited Issuing Body **Pay Range:** $17.52 - $28.04 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ **Category:** Medical Assistant & Technician Services **Organization:** AdventHealth Centra Care **Schedule:** Full time **Shift:** Day-Weekend **Req ID:** 150660918

The Patient Representative will perform general clerical and receptionist duties. This position is responsible for greeting and directing patients/visitors to the practices and services at Samuel U. Rodgers Health Center (SURHC). Make telephone calls and appointments, and communicate to patients, visitors, and staff. The Patient Representative may also conduct general interpreting for staff, patients and their families in the SURHC practices. The goal at SURHC is to create and maintain an environment in which all members of the Care Team feel both respected and empowered to actively contribute to patient care and to the continuous improvement of the clinic's processes. * Performs various clerical duties in registration and practices. * Schedules visits, tests and procedures as directed. * Coordinate communication between patients, family members, medical staff, and administrative staff. * Maintain knowledge of community services and resources available to patients. * Investigate and direct patients inquiries or complaints to appropriate medical staff members. * Greets and interprets information for all incoming patients and their families who require interpreting in any practice of SURHC. * Through interpreting and relaying of all relevant and necessary patient information to staff to ensure all pertinent details are obtained for all areas of SURHC. * Through interpreting and relaying of answers to patient and their families questions, distribute required patient information, and function as a primary resource for interpreting patient questions and concerns. * Assess and monitors patients' and their families understanding of information conveyed. * Provides interpreting assistance for scheduling follow up visits. Our robust benefits package includes: * 403(b) * 403(b) matching * Dental insurance * Employee Assistance Program * Flexible Spending Account * Health Savings Account * Health insurance * Life insurance * Paid Time Off (PTO) * Vision insurance

Job Description: The purpose of this position is to help patients get access to the medications and therapies that they need. A Day in the Life as a Patient Access Specialist: This role works directly with healthcare providers & insurance plans/payers to gather information about a patient's insurance and the coverage provided for a specific pharmaceutical product. The Patient Access Specialist will support the healthcare providers addressing questions regarding coding and billing and navigating complex reimbursement issues. This position also provides support for Prior Authorizations (PA) for an assigned caseload and helps navigate the appeals process to access medications. Ensure cases move through the process as required in compliance with company requirements and the organization's defined standards and procedures; in a manner that provides the best level of service and quality Conduct benefit investigations for patients by making outbound phone call to payers to verify patient insurance benefit information, navigate complex reimbursement barriers and seek resources to overcome the barriers Verify patient specific benefits and document specifics including coverage, cost share and access/provider options Identify any coverage restrictions and details on how to expedite patient access Document and initiate prior authorization process and claims appeals Report any reimbursement trends or delays in coverage to management Act as a liaison for field representatives, health care providers and patients About AssistRx: Voted Top Work Places in Orlando 3 years in a row, AssistRx understands that the key to success is our fantastic team members. AssistRx has engineered the perfect blend of technology and talent to deliver best in class results. We believe that access to specialty therapies transforms lives and is achieved through the powerful combination of our people and technology. Want to know more? Follow us on LinkedIn to find out how our team members are #TransformingLives. Why Choose AssistRx: Work Hard, Play Hard: Preloaded PTO: 100 hours (12.5 days) PTO upon employment, increasing to 140 hours (17.5 days) upon anniversary. Tenure vacation bonus: $1,000 upon 3-year anniversary and $2,500 upon 5-year anniversary. Impactful Work: Join a team that is at the forefront of revolutionizing healthcare by improving patient access to essential medications. Flexible Culture: Many associates earn the opportunity to work a hybrid schedule after 120 days after training. Enjoy a flexible and inclusive work culture that values work-life balance and diverse perspectives. Career Growth: We prioritize a “promote from within mentality”. We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization. Innovation: Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry. Collaborative Environment: Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible. Tell your friends about us! If hired, receive a $750 referral bonus! Requirements Qualifications to be a Patient Access Specialist: In-depth understanding and experience with Major Medical & Pharmacy Benefit Coverage 2 to 3 years of benefit investigation involving the analysis and interpretation of insurance coverage 2 to 3 years of experience interacting with healthcare providers in regard to health insurance plan requirements Excellent verbal communication skills and grammar Salesforce system experience preferred Benefits Want to learn more about what employee benefits AssistRx offers? Here are some additional benefits that our employees enjoy! Medical, dental, vision, life, & short-term disability insurance Teledoc services for those enrolled in medical insurance Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Legal insurance Wondering how we recognize our employees for delivering best in class results? Here are some of the awards that our employees receive throughout the year! #TransformingLives Honor: This quarterly award program is a peer to peer honor that recognizes and highlights some of the amazing ways that our team members are transforming lives for patients on a daily basis. Values Award: This quarterly award program recognizes individuals who exhibit one, or many, of our core company values; Excellence, Winning, Respect, Inspiration, and Teamwork. Vision Award: This annual award program recognizes an individual who has gone above and beyond to support the AssistRx vision to transform lives through access to therapy. AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.

SERC Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Mission, KS Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

SERC Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Kansas City, MO Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.

If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site. Please log into my WORKDAY to search for positions and apply. Ancillary Access Rep Float 101 Truman Medical Center Job Location University Health Truman Medical Center Kansas City, Missouri Department Patient Access UHTMC Position Type Full time Work Schedule 9:00AM - 5:00PM Hours Per Week 40 Job Description Are you the kind of person who thrives in a fast-paced healthcare setting and enjoys helping people feel welcome, informed, and taken care of? If so, we'd love to have you on our team as an Ancillary Access Representative (AAR) - a vital part of our front-line patient access experience! What You'll Do: As an AAR, you'll wear many hats and play a key role in the patient journey. From registration and scheduling to insurance verification and order activation, you'll be a key player in making sure everything runs smoothly from the very first interaction. This position is fully cross-functional, meaning you'll get hands-on experience in all areas of patient access - no two days are exactly the same! Your day-to-day may include: * Performing inpatient and outpatient registrations with accuracy and care * Helping patients meet financial requirements and navigating insurance processes * Answering questions and providing info to patients, families, and other hospital users * Communicating with clinical and service teams to support smooth patient flow * Scheduling and activating orders as needed * Keeping the focus on outstanding customer service at every turn Minimum Requirements: High school diploma or equivalent Previous experience as a Patient Access Representative or Scheduling Rep Excellent verbal and written communication skills Strong attention to detail and accuracy Ability to analyze information, solve problems, and handle sensitive inquiries with professionalism Comfortable reading and interpreting clinical, financial, and legal documents Basic computer and keyboarding skills Bonus Points (Preferred Qualifications): 2+ years of experience in a patient-facing role Working knowledge of medical terminology Insurance verification and prior authorization experience Bilingual (especially Spanish-speaking) is a huge plus! Why You'll Love It Here: * You'll be part of a supportive, patient-centered team * You'll make a real impact on someone's care journey-starting with their first hello * You'll get hands-on experience in multiple areas of patient access, growing your skills and confidence Ready to jump in and help us make healthcare more welcoming and efficient? Apply today!