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Patient service representative jobs in Palm Beach Gardens, FL

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  • Front Desk Coordinator RN - Operating Room

    Holy Cross Hospital 4.2company rating

    Patient service representative job in Fort Lauderdale, FL

    *Employment Type:* Full time *Shift:* Day Shift *Description:* A member of Trinity Health, one of the largest multi-institutional Catholic health care delivery systems in the nation, Fort Lauderdale-based Holy Cross Hospital, dba Holy Cross Health, is a full-service, not-for-profit, Catholic, teaching hospital operating in the spirit of the Sisters of Mercy. We are the only not-for-profit Catholic hospital in Broward and Palm Beach counties. Through strategic collaborations and a commitment to being a person-centered, transforming, healing presence, the 557-bed hospital offers progressive inpatient, outpatient and community outreach services and clinical research trials to serve as our community's trusted health partner for life. • We are committed to providing compassionate and holistic person-centered care. • Comprehensive benefits that start on your first day of work • Retirement savings program with employer matching Summary Job Summary: • Demonstrates a knowledge of management and clinical skills essential to the smooth and efficient operation of the Robotic and General specialty services. • Supervises RNs, Surgical Technicians, Clinical Assistants and ancillary staff in the performance of their daily duties in the surgical suite. • Maintains equipment and instrumentation within specialty area. • Maintains constant communication with the Anesthesiologist of the day and Assistant Nurse Manager to expedite turnover times and ensure on-time starts. • Functions as Charge Nurse when needed. • Makes assessment of daily schedules as it relates to adequate staff and equipment. • Continuously plans actions necessary to maintain the smooth flow of schedule, making allowances of emergency procedures or problems that may impede the movement of the procedures. • Maintains communication with the Anesthesiologist of the day and respective surgeons of delays or situations that might impact their schedule. • Evaluates procedures continually to ensure that the entire surgical suite runs smoothly. This is a FT position on day shift (6:45A-3:15P) with benefits. Please visit our Career Center Home Page for more about our benefits. • Day 1 benefits, no waiting period! Comprehensive benefit packages available including medical, dental, vision, paid time off and 403B • Colleague Referral Program to earn cash and prizes • Unlimited career growth opportunities • Trinity Health offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday*Job Requirements:* *Education:* * Graduate of an accredited (ACEN/CCNE) school of professional nursing is required. * Bachelor Degree is required or must enroll in a BSN program within six months of employment *Experience & Skills:* * Three (3) to five (5) years of operating room experience is required. * DaVinci Robotic experience required. * Excellent interpersonal and verbal and written communication skills are necessary. *Licensure/Certification:* * Registered Professional Nurse in the State of Florida * BLS through AHA * ACLS *Our Commitment * Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
    $30k-34k yearly est. 1d ago
  • Scheduler

    American Process Management 4.1company rating

    Patient service representative job in West Palm Beach, FL

    About the Role We are hiring a Construction Project Scheduler to support major capital projects. This role is responsible for developing and maintaining project schedules using Primavera P6, integrating data from ERP systems, and supporting project controls reporting and analytics. You'll partner closely with engineering, procurement, construction, and project management teams-and play a key role in ensuring projects stay on track. What You'll Do Build, update, and manage detailed project schedules in Primavera P6. Integrate schedule data with large ERP systems (SAP, Oracle, etc.). Perform schedule analysis: critical path, progress updates, forecasts, and what-if scenarios. Support project controls reporting and dashboards-Power BI experience a plus. Work with cross-functional teams to gather inputs, validate progress, and present schedule updates. Support site visits and project meetings (travel may be required). What We're Looking For 3+ years of construction or capital project scheduling experience. Required: Proficiency with Primavera P6 (hands-on schedule development). Industry background in energy, power, utilities, transmission, or nuclear preferred. Experience working with large ERP systems (SAP/Oracle). Understanding of project controls concepts (earned value, progress measurement, forecasting). Strong communication and analytical skills. Power BI experience is a plus. Why Join Us Competitive compensation package Relocation support provided Career growth within project controls and scheduling Opportunities to support high-visibility, complex infrastructure projects
    $27k-56k yearly est. 2d ago
  • Customer Service Representative

    Kellymitchell Group 4.5company rating

    Patient service representative job in North Palm Beach, FL

    Our client is seeking a Client Service Representative to join their team! This position is located in North Palm Beach, Florida. Execute and submit client account servicing requests within appropriate time frames, including submitting wires and fund transfers, preparing required documentation, opening and closing accounts, maintaining accurate and complete account records, imaging documents, and researching client issues Handle paying and receiving activities, including cash transactions and daily balancing activities, while fully understanding and adhering to all WM Lobby Banking Operations policies and procedures as documented on the WM Intranet Develop strong understanding of the required steps involved in each request, communicating with relationship management and NCSS teams as needed to obtain information necessary to properly execute requested activities Maintain strong understanding of policies and procedures, addressing the requirements of each activity in a timely manner and in strict adherence with company and Wealth Management Risk Management and Compliance guidelines, promptly escalating any issues or concerns to management Develop strong knowledge of various business applications critical to client and account servicing, including online tools, and actively seek to expand knowledge of the latest enhancements to company partner and client technology and systems to maintain the highest standards of service Assist with the maintenance and servicing of Safe Deposit Boxes in offices where available Stay informed of new and existing company and Wealth Management products, services, and compliance requirements to respond to client inquiries and assist in recommending services that help expand overall client relationships Monitor banking reports and provide assistance with banking audits as directed by the Team Leader or Manager Desired Skills/Experience: Knowledge of federal regulation banking guidelines banking operations products and services acquired through related work experience is preferred Strong client service skills problem solving and organizational skills are required to identify research and resolve requests Ability to think critically and to work well independently and as part of a team Strong verbal and written communication skills Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between $12.00 and $17.13. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
    $12-17.1 hourly 4d ago
  • Patient Engagement Specialist - 245836

    Medix™ 4.5company rating

    Patient service representative job in West Palm Beach, FL

    Patient Engagement Specialist Recruitment & Outreach Respond to incoming patient inquiries generated through marketing efforts, referrals, and internal databases. Conduct initial pre-screening calls to determine eligibility and schedule qualified candidates for on-site screening visits. Stay current on all active study protocols to accurately inform and guide prospective participants. Record pre-screening outcomes in the CTMS and maintain thorough, up-to-date recruitment logs. Assist with outreach initiatives-including community events and provider partnerships-to broaden recruitment pipelines. Engagement & Retention Act as the primary liaison for participants from the initial inquiry through completion of the study. Deliver consistent and proactive communication (phone, text, email) to minimize no-shows and participant drop-off. Support participants with logistics such as appointment reminders, transportation coordination, and follow-up scheduling. Work closely with CRCs and investigators to address participant questions quickly and ensure adherence to study timelines. Database & Metrics Management Monitor key recruitment metrics, including inquiry response rates, show rates, and screen-fail trends. Maintain organized documentation of recruitment activities and outcomes for reporting purposes. Provide weekly performance updates, highlighting challenges and offering recommendations for improvement. Collaboration & Continuous Improvement Partner with marketing and site leadership to refine recruitment strategies using current data and performance insights. Identify trends in participant interest, feedback, and eligibility barriers to support feasibility assessments. Participate in team trainings and meetings to stay aligned with site objectives and process improvements.
    $24k-30k yearly est. 5d ago
  • Call Center Customer Service Representative

    Hairclub 4.4company rating

    Patient service representative job in Boca Raton, FL

    💼 Now Hiring: Bilingual Inside Sales Appointment Representativas- Boca Raton based |Base + Unlimited Commission (Top Earners 50K- $100K+) Turn conversations into life-changing consultations! As a Prospect Engagement & Appointment Conversion Specialist, you'll connect with new leads, build trust, and schedule in-person consultations with our Certified Hair Loss Specialists-helping people take the first step toward confidence. What You'll Do: Engage warm leads via phone, chat, text & email Schedule and confirm in-person consultations Re-engage abandoned or paused prospects Deliver a luxury, white-glove experience every time Track all activity in Salesforce What You Bring: Bilingual (English/Spanish) preferred 3+ years in consultative sales, luxury service, or call center Strong communication, confidence & empathy Salesforce or CRM experience a plus Ability to work evenings/weekends (11am-8pm shift) with Sundays off Must be able to report to Boca Office - no remote work What You'll Get: ✅ Paid training from Day 1 ✅ Leads provided - no cold calling ✅ Paid vacation, holidays & personal days ✅ Medical, dental, life insurance & 401(k) with match after a year ✅ Tuition reimbursement after 1 year ✅ Unlimited earning potential Ready to make great money while changing lives? Apply now and grow your career with HairClub!
    $25k-31k yearly est. 3d ago
  • Practice Coordinator

    Florida Spine Associates 4.2company rating

    Patient service representative job in Boca Raton, FL

    Experienced Practice Coordinator Our thriving Interventional Pain Management and Ortho Spine practice is looking for an experienced Practice Coordinator who can take over the duties involved with coordinating patient care. Were looking for a professional who puts the patient first! The job includes significant amounts of multi-tasking, but the ideal candidate will know when to slow down and provide personalized service, takes initiative, and has that "go-getter" attitude. There are advancement opportunities for the successful applicant. We offer competitive pay and excellent benefits. The Practice Coordinator will need to meet the following credentials: Excellent Customer Service! Must wear a smile! Must be professional, mature and reliable Must have strong written and verbal communication skills Must be a multi-tasker, able to work at a fast pace with accuracy Must be a quick learner who can work independently and be a part of the team Check in experience required. Insurance knowledge, ECW and Phreesia helpful. Bilingual in Spanish preferred but not required Basic job description but are not limited to the following: Greeting patients Obtaining current insurance and identification Collecting copays and past due balance Obtain completed paperwork depending on appointment type Chart preparation and scanning old records Upload imaging to Paxera system Confirming referrals prior to appts Scheduling patients Additional responsibilities cross-trained in Check out will also be a part of your role. Send orders for imaging, physical therapy, etc obtain injection consents when scheduling Answer incoming calls and route appropriately Register and schedule new patients Fill out appropriate forms based on appointment type and send to the appropriate team member End of day closing Job Type: Full-time Benefits: 401(k) with 401(k) matching Dental and Vision insurance Health insurance Life insurance Paid time off Education: High school or equivalent (Preferred) Experience: Requirement: Medical office or facility setting experience in the Medical Field Customer service: 2 years (Preferred) Medical terminology: 1 year (Preferred) Computer skills: 2 years (Preferred) Work Location: In person Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Education: High school or equivalent (Preferred) Experience: Customer service: 2 years (Preferred) Medical terminology: 1 year (Preferred) Computer skills: 2 years (Preferred) Work Location: In person Requirements: Education: High school or equivalent (Preferred) Experience: Customer service: 2 years (Preferred) Medical terminology: 1 year (Preferred) Computer skills: 2 years (Preferred) Work Location: In person PI**********d0-31181-39226441
    $35k-54k yearly est. 8d ago
  • Patient Access Representative

    Foundcare 3.8company rating

    Patient service representative job in West Palm Beach, FL

    Requirements REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of patient registration task and front desk operations. Ability to orally communicate effectively with others, with or without the use of an interpreter. Ability to communicate effectively in writing using the English language, with or without the use of auxiliary aids or services. Ability to review, understand, and apply concepts presented in training programs, conferences, and/or professional literature. Clear understanding that FoundCare, provides information on educating individuals on safer sex practices which would include but not be limited to, exposure to explicit language, explicit printed material, and descriptions of explicit sexual activities as part of the agency's mission in the prevention and transmission of HIV disease. Knowledge of community/insurance programs. PC proficiency. PHYSICAL REQUIREMENTS: Ability to endure short, intermittent, and/or long periods of sitting and/or standing in performance of job duties. Full range of body motion required. Position requires reaching, bending, and handling objects with hands and/or fingers, talking and/or hearing, and sight. Ability to lift and carry objects weighing 25 pounds or less. Accomplish job duties using various types of equipment/supplies, e.g. pens, pencils, calculators, computer keyboard, telephone, etc. Ability to travel to other FoundCare locations and perform job duties. Ability to travel to other locations to attend meetings, workshops, and seminars, plus travel to other FoundCare departments and FoundCare conference rooms. MINIMUM QUALIFICATIONS: High school diploma or GED. Possess 1-2 years of office/clerical skills. Outstanding customer service skills and the ability to interact and work with diverse populations. Capable of high-volume data entry. Experience in medical records and electronic billing systems. Health Insurance experience. Previous cash posting and accounts receivable experience. Salary Description $17-$19 per hour
    $17-19 hourly 2d ago
  • Patient Services Coordinator, Home Health

    Centerwell

    Patient service representative job in Boynton Beach, FL

    Become a part of our caring community and help us put health first The Patient Services Coordinator is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console. Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. Completes requested schedules for all add-ons and applicable orders: Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. Schedules TIF OASIS collection visits and deletes remaining schedule. Reschedules declined or missed (if appropriate) visits. Processes reassigned and rescheduled visits. Ensures supervisory visits are scheduled. Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. Verifies visit paper notes in scheduling console as needed. Assists with internal transfer of patients between branch offices. If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. If clinical, may be required to perform patient visits and / or participate in on-call rotation. Use your skills to make an impact Required Experience/Skills: Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. Must have at least 1 year of home health experience. Prior packet review / QI experience preferred. Coding certification is preferred. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $40,000 - $52,300 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
    $40k-52.3k yearly Auto-Apply 26d ago
  • TEMPORARY - Standardized Patient

    NSU

    Patient service representative job in Fort Lauderdale, FL

    We are excited that you are considering joining Nova Southeastern University! Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university. We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University. Primary Purpose: The Standardized Patient reports directly to the Simulation Lab Manager and or Medical Director. The Standardized Patient portrays characteristics of a real patient, simulating signs and symptoms thereby affording the student an opportunity to learn and to be evaluated on learned skills in a simulated clinical environment. Standardized Patients will undergo physical examinations by students as part of the medical students learning experience. Job Category: Non-Exempt Hiring Range: $25.00 Pay Basis: Hourly Subject to Grant Funding? No Essential Job Functions: 1) Be highly dependable and punctual 2) Demonstrate flexibility and reliability with scheduling and assignments 3) Follow written and verbal instruction 4) Provide constructive feedback to medical students and fellow SPs 5) Work in a professional manner when interacting with learners, faculty, supervisors and peers 6) Be comfortable having repeated physical examinations 7) Be willing to wear a hospital gown with only undergarments underneath, while on camera and/or observed live through an observation monitor 8) Simulate all aspects of scenarios, including history of current problem, behavior and physical findings, in a standardized, accurate, and reliable manner 9) Accurately and consistently complete checklists 10) Accept ongoing feedback from facilitators and incorporate into case simulation 11) Other duties as assigned. Job Requirements: Required Knowledge, Skills, & Abilities: 1) Must be flexible regarding scheduling and assignments 2) Must have the ability to understand and follow instructions 3) Must demonstrate the ability to be instructed by a Standardized Patient Manager and consistently simulate a case scenario in an accurate, reliable, and professional manner Required Certifications/Licensures: Required Education: High School Diploma or Equivalent Major (if required: Required Experience: Preferred Qualifications: Is this a safety sensitive position? No Background Screening Required? No Pre-Employment Conditions: Sensitivity Disclaimer: Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary. NSU considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.
    $25 hourly 60d+ ago
  • Patient Representative Coordinator

    Sanitas 4.1company rating

    Patient service representative job in West Palm Beach, FL

    Job Details Palm Beach - West Palm Beach - West Palm Beach, FL Full Time Up to 5% Clinical OperationsDescription “Sanitas is a global healthcare organization expanding across the United States. Our services include primary care, urgent care, nutrition, lab, diagnostic, health care education and resources for our patients. We strive to attract professionals who believe in our mission, vision and are dedicated to the service of our patients and their families creating a memorable experience through compassion, respect, and kindness.” Job Summary The Patient Representative Coordinator serves patients and Medical Location staff by identifying the best method to schedule patients' flow to the clinic based on predetermined appointment arrangements to allow the medical center to serve an adequate number of patients. Essential Job Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Welcomes and greets patients/clients/visitors to the department in a helpful and friendly way; determines the purpose of visit and directs them to appropriate person or department(s). Schedules patient flow to the clinic based on predetermined appointment arrangements to allow the medical center to serve an adequate number of patients. When scheduling appointments, PRC screens patients for updated demographics, new patient visits or update registration and informs patients of adequate information that must be presented at time of visit. Compile and record medical charts, reports, and correspondence. Interview patients to complete insurance and privacy forms. Receive insurance co-pay payments and post amounts paid to patient accounts. Schedule and confirm patient appointments, check-ups and physician referrals. Answer telephones and direct calls to appropriate staff. Ability to work in a fast-paced environment. Protects patient confidentiality, making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended. Assist with daily patient flow in areas as needed. Verifies patients by reading patient identification. Maintains safe, secure, and healthy work environment by following standards and procedures; complying with legal regulations. Communicates observations of a patient's status to nurse-in-charge. Responsible for ordering medical supplies according to the department's needs. Able to rotate weekends, holidays, shifts and center location according to company needs. Participates in meetings of staff and department meetings. Shares acquired knowledge and learning. Consistently reports for duty on time. Keeps patient's information private and limits conversation of a personal nature in patient's presence. Degree of teamwork and cooperation with personnel from other departments. Check medical records and follow up obtaining missing results prior to the patient's appointment. Perform other duties as assigned by the supervisor. Qualifications Supervisory Responsibilities This position has no supervisory responsibilities. Required Education High School Graduate or equivalent. Required Experience 1+ years of experience in the medical field. Customer Service skills and training. Any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities as described including related work experience. Required Licenses and Certifications N/A Required Knowledge, Skills, and Abilities Basic Computer Skills. Ability to work in a fast-paced environment. Consistently reports for duty on time. Preferred Qualifications 3+ years of experience in customer service and the medical field preferred. Relevant or any other job-related vocational coursework preferred. Financial Responsibilities This position does not currently handle physical money or negotiates contracts. N/A Budget Responsibilities This position does not have budget responsibilities. N/A Languages English Advanced Spanish Preferred Creole Preferred Travel Able to rotate weekends, holidays, shifts and center location according to company needs. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is regularly required to work standing up, walk, use hands to operate tools and equipment and must be able to exert regularly up to 10 pounds of force, frequently exert 30 pounds of force and occasionally exert 50 pounds of force to constantly perform the essential job functions. The employee will be frequently required to reach with hands and arms, bend, balance, kneel, crouch, crawl, push, and pull. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Environmental Conditions Inside: The employee is subject to environmental conditions, protection from weather conditions but not necessarily from temperature changes. The worker is subject to noise; there may be sufficient noise to cause the worker to shout in order to be heard above ambient noise level. Physical/Environmental Activities Please indicate with an X the frequency for the activities that apply to the essential functions of the job based on the chart below. Please select Not Required for physical demands that aren't essential to job performance. Working Condition Not Required Occasionally (1-33%) Frequently (34-66%) Constantly (67-100%) Must be able to travel to multiple locations for work (i.e. travel to attend meetings, events, conferences). X May be exposed to outdoor weather conditions of cold, heat, wet, and humidity. X May be exposed to outdoor or warehouse conditions of loud noises, vibration, fumes, dust, odors, and mists. X Must be able to ascend and descend ladders, stairs, or other equipment. X Subject to exposure to hazardous material. X
    $25k-31k yearly est. 8d ago
  • Patient Service Center Site Coordinator/Lead Phlebotomist-Boynton Beach

    Labcorp 4.5company rating

    Patient service representative job in Boynton Beach, FL

    At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step! We are seeking a Patient Service Center (PSC) Site Coordinator to join our team. This position will be responsible for the coordination and oversight of activities of Patient Service Centers within an assigned area. The PSC Coordinator will work closely with the PSC staff, management, as well as the laboratory staff and clients to ensure optimal operation of the Patient Service Center. The position will also perform phlebotomy and specimen processing procedures at LabCorp Patient Service Centers under minimal supervision. **Work Schedule:** Monday-Friday 7am-330pm rotating Saturdays **Work Location:** 1634 S. federal hwy Boynton Beach, FL **Benefits:** Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here (************************************************************** . _PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics._ **Job Responsibilities:** + Observe and report any performance, compliance or staffing related issues to supervisors + Manage and monitor patient flow, wait times, inventory levels and information logs + Monitor monthly productivity reports and report any deviations as necessary + Address any customer service related issues in a prompt and respectful manner + Promote team work, cohesiveness and effective communication among coworkers + Perform blood collections by venipuncture and capillary techniques for all age groups + Collect specimens for drug screens, paternity tests, alcohol tests etc. + Perform data entry of patient information in an accurate and timely manner + Process billing information and collect payments when required + Prepare all collected specimens for testing and analysis + Administrative and clerical duties as necessary + Travel to additional sites when needed **Job Requirements:** + High school diploma or equivalent + Minimum 1 year of experience as a phlebotomist + Prior experience is a leadership position is a plus + Phlebotomy certification from an accredited agency is preferred + In depth knowledge of phlebotomy duties, responsibilities and techniques + Proven track record in providing exceptional customer service + Strong communication skills; both written and verbal + Ability to work independently or in a team environment + Comfortable working under minimal supervision + Reliable transportation and clean driving record if applicable + Flexibility to work overtime as needed + Able to pass a standardized color blindness test **_If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!_** **Labcorp is proud to be an Equal Opportunity Employer:** Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. **We encourage all to apply** If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site (**************************************************** or contact us at Labcorp Accessibility. (Disability_*****************) For more information about how we collect and store your personal data, please see our Privacy Statement (************************************************* .
    $29k-36k yearly est. 22d ago
  • Standardized Patient - Temporary

    Nova Southeastern University 4.7company rating

    Patient service representative job in Fort Lauderdale, FL

    We are excited that you are considering joining Nova Southeastern University! Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university. We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University. Primary Purpose: The Standardized Patient (SP) reports directly to Chair of the Clinical & School Psychology Department. The Standardized Patient portrays characteristics of a real patient, simulating signs and symptoms thereby affording the student an opportunity to learn and to be evaluated on learned skills in a simulated clinical environment. Standardized Patients will undergo psychological interviews by students as part of the psychology students learning experience. Job Category: Non-Exempt Hiring Range: $25 Pay Basis: Hourly Subject to Grant Funding? No Essential Job Functions: 1) Be highly dependable and punctual 2) Demonstrate flexibility and reliability with scheduling and assignments 3) Follow written and verbal instruction 4) Provide constructive feedback to psychology students and fellow SPs 5) Work in a professional manner when interacting with learners, faculty, supervisors and peers 6) Be comfortable having repeated psychological interviews 7) Be willing to be on camera and/or be observed live through an observation monitor 8) Simulate all aspects of scenarios, including history of current problem, behavior and physical findings, in a standardized, accurate, and reliable manner 9) Accurately and consistently complete checklists 10) Accept ongoing feedback from facilitators and incorporate into case simulation 11) Other duties as assigned. Job Requirements: Required Knowledge, Skills, & Abilities: 1) Must be flexible regarding scheduling and assignments 2) Must have the ability to understand and follow instructions 3) Must demonstrate the ability to be instructed by a Standardized Patient Manager and consistently simulate a case scenario in an accurate, reliable, and professional manner Required Certifications/Licensures: Required Education: Major (if required: Required Experience: Preferred Qualifications: Is this a safety sensitive position? No Background Screening Required? No Pre-Employment Conditions: Sensitivity Disclaimer: Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary. NSU considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.
    $25 hourly 36d ago
  • Receptionist Medical Clerk

    Care Resource 3.8company rating

    Patient service representative job in Fort Lauderdale, FL

    The Receptionist/Medical Clerk is primarily responsible for front desk operations, administrative support and client reception. JOB RESPONSIBILITIES Route client/patients to the appropriate areas within the agency. Answer phones, check and return voice messages in a timely manner. Assist with front desk duties as required (i.e. Telehealth, phone, or in-person appointment scheduling. Patient reminder calls). Responsible for follow-ups with no show/cancellation appointments. Check patients in for their appointments in a timely manner using the correct events in Electronic Health Record (EHR) Update patient demographic in agency data systems (NextGen, Casewatch, Provide - as appropriate). Ensure photo ID and insurance cards are scanned for all patients. Ensure that all consent forms are signed and scanned into electronic health records. Check patients out at the end of their appointment and provide follow-up appointment details. Provide a Clinical Visit Summary to all patients. Provide access to the Patient Portal (using patient portal pin letters) and instruct the patient to enroll for their benefit. Print and provide information for referrals issued by providers. Ensure patient documentation is completed and recorded in the agency database. Verify patient insurance carrier/coverage prior to visit and ensure accurate billing based on Insurance Verification report or through insurance provider portal/Availity. Respond to correspondence and tasks in a timely manner via patient portal. Record and maintain patient health records in an agency database (i.e. NextGen, Provide) and other data systems and/or patient records as required. Ensure external 3 rd party documentation (i.e. labs, consultations, reports, etc.) is collected, entered in the patient's electronic health records (EHR) via scanning and tasking the provider or resulting the order in the EHR. Comfort patients by anticipating patient anxieties, answering patients' questions, and maintaining the reception area. Conduct inventory of all office supplies (i.e. business/appointment cards, toner, paper) and ensure the office is fully Fiscal Duties: Collect co-payments, deductibles, and balances at time of check-in. Assist supervisor in following up on denials and/or pending claims with 3rd party payors. Address and problem-solve patient billing issues when presented. Quality Assurance/Compliance: Ensure online training is current as required. Ensure that medical operations fully comply with agency and HIPAA requirements. Participate in agency developmental activities as required. Other duties as assigned. Culture of Service: 3 C's Compassion • Greets internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language. • Listens to the internal or external customer (i.e. patient, client, staff, vendor) attentively, reassuring and understanding of the request and providing appropriate options or resolutions. Competency • Provides services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered Commitment • Takes initiative and anticipates internal or external customer needs by engaging them in the process and following up as needed • Prioritize internal or external customer (i.e. patient, client, staff, vendor) requests to ensure the prompt and effective response is provided Safety Ensures proper handwashing according to the Centers for Disease Control and Prevention guidelines. Understands and appropriately acts upon the assigned role in Emergency Code System. Understands and performs assigned roles in the organization's Continuity of Operations Plan (COOP). Contact Responsibility The responsibility for external contacts is constant and critical. Physical Requirements This work requires the following physical and sensory activities: constant sitting, hearing/ visual acuity, talking in person and on the phone. Frequent, walking, standing, sitting and bending. Work is performed in office and laboratory setting. Other Participates in health center developmental activities as requested. Other duties as assigned.
    $25k-30k yearly est. 60d+ ago
  • Care Coordinator (IDD Pilot Program)

    Independent Living Systems 4.4company rating

    Patient service representative job in Port Saint Lucie, FL

    We are seeking a Care Coordinator for the IDD Pilot Program to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. About the Role: The Care Coordinator for the IDD Pilot Program plays a pivotal role in managing and facilitating comprehensive care plans for individuals with intellectual and developmental disabilities. This position ensures that participants receive coordinated, person-centered services that promote their health, well-being, and independence. The Care Coordinator acts as a liaison between healthcare providers, community resources, families, and the individuals themselves to streamline access to necessary supports and services. By monitoring progress and adjusting care plans as needed, the role contributes to improved health outcomes and quality of life for program members. Ultimately, the Care Coordinator's core functions include assessing individual needs, developing a person-centered support plan, coordinating services and care, and serving as the enrollee's advocate. Minimum Qualifications: With the following qualifications, have a minimum of two (2) years of relevant experience working with individuals with intellectual developmental disabilities: Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field. Bachelor's degree in field other than social science Registered Nurse (RN) licensed to practice in the state of Florida. Licensed Practical Nurse (LPN) with a minimum of four (4) years of relevant experience working with individuals with intellectual developmental disabilities. Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis. Preferred Qualifications: Master's degree in social work, public health, or a related discipline. Certification in care coordination or case management (e.g., CCM, CCRC). Experience with Medicaid waiver programs or other disability support services. Familiarity with behavioral health interventions and supports. Responsibilities: Serve as the primary point of contact for the enrollee and their authorized representatives. Assess needs, identify care gaps, and develop a person-centered support plan. Coordinate services and care across the continuum and facilitate communication with providers and community resources. Provide education and support on available resources and self-advocacy. Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.
    $24k-35k yearly est. Auto-Apply 60d+ ago
  • Senior Patient Services Specialist

    Genesiscare

    Patient service representative job in Boca Raton, FL

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Senior Patient Services Specialist Role Summary: As a Senior Patient Services Specialist, you are responsible for providing administrative and general support to staff, patients and Physicians to ensure that a high quality, professional and efficient administration service is consistently provided to patients. This role is a crucial link between our patient's and clinical teams. Reporting lines: The Senior Patient Services Specialist will report directly to the Center Lead. The team of 6-8 Patient service specialist will report to the Senior Patient Services Specialist. Reporting lines and direct reports may change from time to time in line with the requirements of the role. Key responsibilities: · As a Senior Patient Services Specialist, you will ensure a high level of patient service is provided including anticipating needs, maintaining patient service expectations, and reacting to feedback. You are expected to maintain a professional service which meets patient needs. · Customer Service · Monitoring and reacting to patient feedback · Manage team of 7-10 PSS · Develop and maintain clinic schedules · Oversee physician schedules and work to maintain an optimal clinic workflow · Monitoring the flow of patients and directing as appropriate · Answering and attending to all telephone calls in a timely manner · Responding to queries in accordance with the privacy policy · Having a breadth of service knowledge to respond to patient queries · Providing support to Physicians and other internal customers, as required · Assist with patient questions regarding billing and insurance payments · Maintenance and improvement of the patients' waiting room · Maintaining the look and feel of both patient and employee-facing spaces, restocking supplies, and organization · Dealing with people traffic, by directing vendors and visitors as they come and ensuring compliance to sign in protocols · Maintaining the Integrity of Patient Records · Scheduling Physician appointments with regard to availability & appropriate timeframes · Undertaking all actions to support a Physicians clinic visit, including ensuring the completeness of patient records prior to and subsequent to the visit · Admitting and discharging patients, prior to and following, consultation, evaluation and follow-up appointments · Registering new patients in a timely manner and ensuring the accuracy of personal and billing details · Ensuring all documentation and correspondence required for the consultations appointment is registered · Creating referring doctor records as required · Following up on referrals · Document management · You are required to work co-operatively within a multidisciplinary team and assist other team members to achieve team objectives and work outcomes. · Adhere to the policies and procedures as documented in the work instruction manual and as directed · Contribute to team development through contributing in team huddles, participating in team problem solving, supporting Center Leads and Physicians with ad hoc tasks, etc. · General administrative and patient support duties, e.g. document management, report generation Key working relationships: As the Senior Patient Services Specialist, you need to develop strong relationships with the following internal parties: · Patients · Physicians both internal and external · Patient Services teams · Financial Counsellors · Radiation Therapists · Center Lead · Regional Lead · Quality · External vendors · Experience & Qualifications: · High School Diploma or equivalent · 8+ years of experience · Demonstrated ability in an administrative role within a busy, customer focused environment, medical preferred. · Handle and resolve urgent matters and time critical medical appointments · Strong organization and communication skills, with the ability to liaise with both internal and external stakeholders. · Proven experience to work effectively both independently and in a team environment. · Knowledge of patient billing systems and related funding mechanisms. · Ability to use clinical administration systems, as well as Microsoft Office software · Collaborative approach in working with the wider administration team and other internal customers, in line with the organization values. · Flexible approach to work · Travel as required to other centers About GenesisCare: An integrated oncology and multispecialty network in Florida and North Carolina providing care for more than 120,000 patients annually, GenesisCare U.S. offers community-based cancer care and other services at convenient locations. The company's purpose is to redefine the care experience by improving patient outcomes, access and care delivery. With advanced technology and innovative treatment options, skilled physicians and support staff offer comprehensive and coordinated care in radiation oncology, urology, medical oncology, hematology, diagnostics, ENT and surgical oncology. For more information, visit ***************************** GenesisCare is an Equal Opportunity Employer that is committed to diversity and inclusion. About GenesisCare: An integrated oncology and multispecialty network in Florida providing care for more than 120,000 patients annually, GenesisCare U.S. offers community-based cancer care and other services at convenient locations. The company's purpose is to redefine the care experience by improving patient outcomes, access and care delivery. With advanced technology and innovative treatment options, skilled physicians and support staff offer comprehensive and coordinated care in radiation oncology, urology, medical oncology, hematology, diagnostics, ENT and surgical oncology. For more information, visit ***************************** GenesisCare is an Equal Opportunity Employer that is committed to diversity and inclusion.
    $25k-32k yearly est. Auto-Apply 5d ago
  • Insurance Verification Specialist

    Quest Health Solutions 4.0company rating

    Patient service representative job in Coral Springs, FL

    Overview of the role The Insurance Verification Specialist (IVS) is responsible for verifying insurance coverage and obtaining necessary authorizations for patients requiring Continuous Glucose Monitoring (CGM) equipment. This role involves high-volume communication with insurance companies, patients, and healthcare providers to ensure seamless processing and approval of insurance claims. Essential Duties and Responsibilities Insurance Verification o Verify patient insurance coverage and benefits for CGM equipment. o Obtain pre-authorizations and pre-certifications as required by insurance providers. Documentation o Ensure all required documentation is complete and accurate for insurance claims submission. o Maintain detailed records of insurance verification and authorization processes. Communication o Make 30+ outgoing calls per day to insurance companies, patients, and healthcare providers. o Provide patients with updates regarding their insurance status and required documentation. Administrative Duties o Perform advanced administrative tasks including data entry and documentation follow-up. o Supply regular productivity reports to management. Collaboration o Partner with team members to support related accounts and streamline verification processes. o Work with e-prescribe and CRM platforms such as Brightree and Salesforce. Other duties as assigned. Requirements What'll You'll Bring Ideal candidate has a basic knowledge of CGM equipment and DME (Durable Medical Equipment) sales processing. medical terminology, an energetic, optimistic demeanor, and a “can do/will do” attitude! · Excellent verbal and written communication skills. · Professional telephone etiquette and the ability to build relationships with patients and providers. · Urgency, professionalism, and empathy in dealing with patients and busy medical professionals. · Proficient in Microsoft Office and data entry. · Experience with CRM platforms (Brightree, Salesforce) preferred. · Attention to detail and accuracy in documentation. · Ability to work independently with little supervision. · High school diploma or medical vocational/technical school graduate equivalent. · Previous experience in medical office settings or DME sales processing preferred. · Experience in high-volume call activity and medical documentation chasing. Why Quest Health Solutions, LLC We recognize our people drive everything we accomplish, and as such, we are dedicated to investing in our employees by fostering a culture of continuous learning, growth, and excellence. Our team works hard, and we recognize the importance of taking care of ourselves. We offer a comprehensive suite of benefit offerings to support the health, well-being, and financial health of our employees and their families. Our robust benefits package underscores our commitment to our people, our most important asset. Quest Health Solutions seeks excellence through diversity in its staff. We prohibit discrimination based on race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, or marital status. Benefits · Medical, Dental, and Vision Insurance · Life Insurance coverage · Paid time off and Holiday Pay · 401K with company match option · Growth opportunities
    $26k-30k yearly est. 60d+ ago
  • Patient Service Coordinator - PRN

    Blue Cloud Pediatric Surgery Centers

    Patient service representative job in Oakland Park, FL

    NOW HIRING PATIENT SERVICE COORDINATOR - DENTAL OFFICE FRONT DESK - PRN ABOUT US Blue Cloud is the largest pediatric Ambulatory Surgery Center (ASC) company in the country, specializing in dental restorative and exodontia surgery for pediatric and special needs patients delivered under general anesthesia. We are a mission-driven company with an emphasis on providing safe, quality, and accessible care, at reduced costs to families and payors. As our network of ASCs continues to grow, we are actively recruiting a new Patient Service Coordinator to join our talented and passionate care teams. Our ASC based model provides an excellent working environment with a close-knit clinical team of Dentists, Anesthesiologists, Registered Nurses, Registered Dental Assistants and more. We'd love to discuss these opportunities in greater detail, and how Blue Cloud can become your new home! OUR VISION & VALUES At Blue Cloud, it's our vision to be the leader in safety and quality for pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision. * We cheerfully work hard * We are individually empathetic * We keep our commitments ABOUT YOU You have an exceptional work ethic, positive attitude, and strong commitment to providing excellent care to our patients. You enjoy working in a fast-paced, dynamic environment, and you desire to contribute to a strong culture where the entire team works together for the good of each patient. YOU WILL * Greet and register patients and family members * Manage appointments and daily schedule * Manage and provide patients and their families with appropriate forms and informational documents * Provide Customer service * Escalate any issues, questions, or calls to the appropriate parties YOU HAVE Requirements + Qualifications * High School Diploma or equivalent * 2 to 3 years of customer service experience in high-volume dental or medical office setting. * Strong critical thinking and analytical skills along with the ability to communicate clearly and effectively. * Computer skills to include word processing and spreadsheet. Preferred * Strong background in patient care environment BENEFITS * We offer medical, vision and dental insurance, Flexible Spending and Health Savings Accounts, PTO (paid time off), short and long-term disability and 401K. * No on call, no holidays, no weekends * Bonus eligible Blue Cloud is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $27k-39k yearly est. 23d ago
  • Patient Access Representative

    Foundcare 3.8company rating

    Patient service representative job in West Palm Beach, FL

    PRIMARY PURPOSE: Patient Access Representatives (PAR) must have a high level of professionalism, accuracy, and timeliness. Under direction of the Practice Manager, the PAR will not only be helpful to patients but other staff members. The PAR must ensure patient's registration is completed accurately and thoroughly. Once patients have completed the registration process, the PAR will alert the medical assistant and/or phlebotomist that the patient is ready for clinical triaging. ESSENTIAL JOB FUNCTIONS: * The PAR instructs patients to complete medical forms, review patient's account status, and update information including address, phone number, and financial classification. * The PAR will collect payment information, gather, review, and enter patient's insurance, scan all documents to complete registration, and collect/enter co-pay deductibles. * The PAR will also manage prescription refills faxed from other facilities and place in the appropriate medical provider's mailbox. * After registration is completed, the PAR will highlight electronically that the patient is ready for clinical triaging and instruct the patient where to proceed next. * The PAR will have the ability to promote a positive and cooperative work environment by communicating problems and workflow issues with supervisor and/or Medical Director, and handle conflict in an appropriate manner. * This position also entails being able to float to assist the front desk staff if needed by answering phones, scheduling appointments, checking patient into the computer system. * Must also be able to respect the culture, values and opinions of others. * Other duties as assigned. Requirements REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: * Knowledge of patient registration task and front desk operations. * Ability to orally communicate effectively with others, with or without the use of an interpreter. * Ability to communicate effectively in writing using the English language, with or without the use of auxiliary aids or services. * Ability to review, understand, and apply concepts presented in training programs, conferences, and/or professional literature. * Clear understanding that FoundCare, provides information on educating individuals on safer sex practices which would include but not be limited to, exposure to explicit language, explicit printed material, and descriptions of explicit sexual activities as part of the agency's mission in the prevention and transmission of HIV disease. * Knowledge of community/insurance programs. * PC proficiency. PHYSICAL REQUIREMENTS: * Ability to endure short, intermittent, and/or long periods of sitting and/or standing in performance of job duties. * Full range of body motion required. Position requires reaching, bending, and handling objects with hands and/or fingers, talking and/or hearing, and sight. * Ability to lift and carry objects weighing 25 pounds or less. * Accomplish job duties using various types of equipment/supplies, e.g. pens, pencils, calculators, computer keyboard, telephone, etc. * Ability to travel to other FoundCare locations and perform job duties. * Ability to travel to other locations to attend meetings, workshops, and seminars, plus travel to other FoundCare departments and FoundCare conference rooms. MINIMUM QUALIFICATIONS: * High school diploma or GED. * Possess 1-2 years of office/clerical skills. * Outstanding customer service skills and the ability to interact and work with diverse populations. * Capable of high-volume data entry. * Experience in medical records and electronic billing systems. * Health Insurance experience. * Previous cash posting and accounts receivable experience. Salary Description $17-$19 per hour
    $17-19 hourly 24d ago
  • Patient Representative Coordinator

    Sanitas 4.1company rating

    Patient service representative job in West Palm Beach, FL

    Job Details West Palm Beach, FL Full Time Up to 5% Clinical OperationsDescription “Sanitas is a global healthcare organization expanding across the United States. Our services include primary care, urgent care, nutrition, lab, diagnostic, health care education and resources for our patients. We strive to attract professionals who believe in our mission, vision and are dedicated to the service of our patients and their families creating a memorable experience through compassion, respect, and kindness.” Job Summary The Patient Representative Coordinator serves patients and Medical Location staff by identifying the best method to schedule patients' flow to the clinic based on predetermined appointment arrangements to allow the medical center to serve an adequate number of patients. Essential Job Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Welcomes and greets patients/clients/visitors to the department in a helpful and friendly way; determines the purpose of visit and directs them to appropriate person or department(s). Schedules patient flow to the clinic based on predetermined appointment arrangements to allow the medical center to serve an adequate number of patients. When scheduling appointments, PRC screens patients for updated demographics, new patient visits or update registration and informs patients of adequate information that must be presented at time of visit. Compile and record medical charts, reports, and correspondence. Interview patients to complete insurance and privacy forms. Receive insurance co-pay payments and post amounts paid to patient accounts. Schedule and confirm patient appointments, check-ups and physician referrals. Answer telephones and direct calls to appropriate staff. Ability to work in a fast-paced environment. Protects patient confidentiality, making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended. Assist with daily patient flow in areas as needed. Verifies patients by reading patient identification. Maintains safe, secure, and healthy work environment by following standards and procedures; complying with legal regulations. Communicates observations of a patient's status to nurse-in-charge. Responsible for ordering medical supplies according to the department's needs. Able to rotate weekends, holidays, shifts and center location according to company needs. Participates in meetings of staff and department meetings. Shares acquired knowledge and learning. Consistently reports for duty on time. Keeps patient's information private and limits conversation of a personal nature in patient's presence. Degree of teamwork and cooperation with personnel from other departments. Check medical records and follow up obtaining missing results prior to the patient's appointment. Perform other duties as assigned by the supervisor. Qualifications Supervisory Responsibilities This position has no supervisory responsibilities. Required Education High School Graduate or equivalent. Required Experience 1+ years of experience in the medical field. Customer Service skills and training. Any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities as described including related work experience. Required Licenses and Certifications N/A Required Knowledge, Skills, and Abilities Basic Computer Skills. Ability to work in a fast-paced environment. Consistently reports for duty on time. Preferred Qualifications 3+ years of experience in customer service and the medical field preferred. Relevant or any other job-related vocational coursework preferred. Financial Responsibilities This position does not currently handle physical money or negotiates contracts. N/A Budget Responsibilities This position does not have budget responsibilities. N/A Languages English Advanced Spanish Preferred Creole Preferred Travel Able to rotate weekends, holidays, shifts and center location according to company needs. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is regularly required to work standing up, walk, use hands to operate tools and equipment and must be able to exert regularly up to 10 pounds of force, frequently exert 30 pounds of force and occasionally exert 50 pounds of force to constantly perform the essential job functions. The employee will be frequently required to reach with hands and arms, bend, balance, kneel, crouch, crawl, push, and pull. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Environmental Conditions Inside: The employee is subject to environmental conditions, protection from weather conditions but not necessarily from temperature changes. The worker is subject to noise; there may be sufficient noise to cause the worker to shout in order to be heard above ambient noise level. Physical/Environmental Activities Please indicate with an X the frequency for the activities that apply to the essential functions of the job based on the chart below. Please select Not Required for physical demands that aren't essential to job performance. Working Condition Not Required Occasionally (1-33%) Frequently (34-66%) Constantly (67-100%) Must be able to travel to multiple locations for work (i.e. travel to attend meetings, events, conferences). X May be exposed to outdoor weather conditions of cold, heat, wet, and humidity. X May be exposed to outdoor or warehouse conditions of loud noises, vibration, fumes, dust, odors, and mists. X Must be able to ascend and descend ladders, stairs, or other equipment. X Subject to exposure to hazardous material. X
    $25k-31k yearly est. 6d ago
  • Patient Service Center Site Coordinator/Lead Phlebotomist-Boynton Beach

    Labcorp 4.5company rating

    Patient service representative job in Boynton Beach, FL

    At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step! We are seeking a Patient Service Center (PSC) Site Coordinator to join our team. This position will be responsible for the coordination and oversight of activities of Patient Service Centers within an assigned area. The PSC Coordinator will work closely with the PSC staff, management, as well as the laboratory staff and clients to ensure optimal operation of the Patient Service Center. The position will also perform phlebotomy and specimen processing procedures at LabCorp Patient Service Centers under minimal supervision. Work Schedule: Monday-Friday 7am-330pm rotating Saturdays Work Location: 1634 S. federal hwy Boynton Beach, FL Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics. Job Responsibilities: Observe and report any performance, compliance or staffing related issues to supervisors Manage and monitor patient flow, wait times, inventory levels and information logs Monitor monthly productivity reports and report any deviations as necessary Address any customer service related issues in a prompt and respectful manner Promote team work, cohesiveness and effective communication among coworkers Perform blood collections by venipuncture and capillary techniques for all age groups Collect specimens for drug screens, paternity tests, alcohol tests etc. Perform data entry of patient information in an accurate and timely manner Process billing information and collect payments when required Prepare all collected specimens for testing and analysis Administrative and clerical duties as necessary Travel to additional sites when needed Job Requirements: High school diploma or equivalent Minimum 1 year of experience as a phlebotomist Prior experience is a leadership position is a plus Phlebotomy certification from an accredited agency is preferred In depth knowledge of phlebotomy duties, responsibilities and techniques Proven track record in providing exceptional customer service Strong communication skills; both written and verbal Ability to work independently or in a team environment Comfortable working under minimal supervision Reliable transportation and clean driving record if applicable Flexibility to work overtime as needed Able to pass a standardized color blindness test If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
    $29k-36k yearly est. Auto-Apply 14d ago

Learn more about patient service representative jobs

How much does a patient service representative earn in Palm Beach Gardens, FL?

The average patient service representative in Palm Beach Gardens, FL earns between $24,000 and $37,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.

Average patient service representative salary in Palm Beach Gardens, FL

$30,000

What are the biggest employers of Patient Service Representatives in Palm Beach Gardens, FL?

The biggest employers of Patient Service Representatives in Palm Beach Gardens, FL are:
  1. RadNet
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