Patient service representative jobs in Ramapo, NY - 883 jobs
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Patient service representative job in Newark, NJ
A nationally recognized joint venture is seeking a detail-oriented Assistant Scheduler to support a major transportation infrastructure project at a high-traffic airport. This role offers the opportunity to work alongside an experienced team delivering a high-stakes public works initiative with long-term regional impact.
This is an ideal opportunity for an entry-level or early-career professional with a background in civil construction or project controls, eager to grow in a complex, fast-paced environment.
Key Responsibilities:
Assist with the development and maintenance of project schedules using Primavera P6
Input, update, and manage schedule data, including activities, durations, logic ties, and milestones
Monitor progress updates from field and project management teams
Support schedule analysis, including critical path, float tracking, and risk assessments
Prepare reports, charts, and visualizations for internal teams and external stakeholders
Attend planning meetings and support coordination across engineering and field operations
Integrate subcontractor and supplier schedules into overall project timelines
Assist with time impact analysis and documentation for schedule delays and claims
Maintain organized scheduling files and related project documentation
Qualifications:
Bachelor's degree in Civil Engineering, Construction Management, or a related field (or equivalent experience)
0-2 years of experience in scheduling or project controls within the construction industry
Basic proficiency in Primavera P6
Understanding of construction sequencing and terminology
Proficient in Microsoft Office, particularly Excel and Outlook
Strong attention to detail, organizational skills, and analytical thinking
Excellent communication skills and the ability to collaborate with cross-functional teams
Exposure to civil infrastructure projects (bridges, utilities, rail, or transit) is a plus
Internship or prior hands-on experience in construction scheduling or project planning preferred
This is a great opportunity to build your career in construction project controls while contributing to a vital infrastructure project. Join a team that values precision, teamwork, and continuous development.
$39k-77k yearly est. 3d ago
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Senior Medical Receptionist
Premium Health Center
Patient service representative job in Monroe, NY
Sr. Medical Receptionist - Reproductive Endocrinology & Infertility
Job Status: Part Time | Sun-Fri: 6:00am-8:00am (with potential for additional hours)
Reports to: Practice Manager / REI Clinical Leadership
The Sr. Patient Navigator serves as the face of the Reproductive Endocrinology & Infertility (REI) practice and is often the first point of contact for patients. In this role, the Medical Receptionist / Administrative Assistant plays a critical part in ensuring a smooth, coordinated flow of operations between the REI practice and Premium Health's Brooklyn site, while delivering a compassionate, organized, and professional patient experience.
This position requires a high level of attention to detail, discretion, and emotional intelligence, given the sensitive nature of REI care. The Medical Receptionist / Administrative Assistant is skilled at managing multiple responsibilities simultaneously in a fast-paced clinical environment while upholding Premium Health's standards of CARE: Compassion, Agility, Respect, and Excellence.
Responsibilities
Greet and check in patients in a warm, professional, and empathetic manner
Serve as the primary front-desk representative for the REI practice
Perform insurance eligibility checks and basic insurance verification
Print and prepare patient labels, laboratory orders, and clinical documentation, as well as copy/scan/fax the information into the relevant source
Assist patients with completion and organization of required paperwork
Liaise and coordinate administrative communication between the Aizer site and Premium Health's Brooklyn site
Answer incoming phone calls and place outbound calls to patients regarding appointments, instructions, and follow-up
Schedule, confirm, and update patient appointments
Collect copays and patient payments at time of service
Support light billing tasks and documentation as assigned
Scan, file, and maintain accurate patient records in accordance with HIPAA regulation
Respond to patient inquiries in a timely and professional manner
Support clinical and administrative staff to ensure efficient daily operations
Qualifications
Minimum education requirement: High-school diploma
Minimum 1 year of professional experience in a healthcare, medical office, or customer service-focused role
Prior experience in a medical receptionist, administrative assistant, or front-desk role preferred
Familiarity with insurance verification, copay collection, and basic billing processes
Strong organizational skills and attention to detail
Excellent verbal and written communication skills
Ability to handle sensitive patient information with discretion and professionalism
Experience in women's health or specialty practices (REI preferred) is a plus
$30k-37k yearly est. 4d ago
Neurosurgery Opportunity in Central Florida
Direct Jobs
Patient service representative job in Florida, NY
Orlando Health is seeking an experienced Neurosurgeon to join our team in Lakeland, Florida. This is an exceptional opportunity to be a founding physician in a brand-new program launching in 2026 at our anticipated Level 1 Trauma Center.
About This Opportunity
This position offers the unique opportunity to establish and shape a neurosurgery program from the ground up. Our team is actively developing a comprehensive support staff infrastructure to ensure optimal clinical operations and patient outcomes. You will play a pivotal role in building a world‑class neurosurgical service line at our state‑of‑the‑art facility.
Qualifications:
Education: M.D., D.O.
Completion of an ACGME‑accredited Neurosurgery Residency
Board Certified or Board Eligible in Neurological Surgery
Unrestricted FL Medical License (on the ability to obtain one) and DEA
Financial Package:
Comprehensive benefits package includes health, vision, and dental insurance, malpractice coverage, disability coverage, deferred compensation, and matching retirement savings options starting from day one.
Generous starting bonus.
Annual CME stipend.
Eligible employer under the Public Student Loan Forgiveness Program.
As an integrated healthcare system, Orlando Health has joined forces with the nationally respected, physician‑led practice of Watson Clinic to bring exceptional healthcare to the communities of Polk County and the surrounding region. The combined strengths of this collaboration will be showcased with the summer 2026 opening of the Orlando Health Watson Clinic Lakeland Highlands Hospital.
Areas throughout the new hospital will reflect the collaborative spirit between the two organizations. Experts from both Orlando Health and Watson Clinic have been heavily involved in the overall planning of the project, including design of the facility, selection of next‑generation technologies, and development of a comprehensive scope of specialized programs and services, with key programs to include cardiology, neurology, gastroenterology, obstetrics, surgery and surgical oncology.
This state‑of‑the‑art facility will feature more than 300 inpatient beds, 69 emergency and observation beds, 11 operating rooms, four cardiac and interventional suites, and 18 beds in an intensive care unit that will grow to 36 at full build‑out. The hospital will support a wide offering of surgical and procedural services across multiple specialties. A robust cardiovascular program will offer diagnostic cardiology services upon opening, with the addition of PCI care soon after and further progressing to include structural heart disease and advanced electrophysiology (EP) programs. With a strong neurology focus on stroke and spine care, the hospital is expected to advance to a primary stroke center soon after opening with comprehensive stroke center to follow. A full obstetrical unit also will be highlighted on opening day with eight labor and delivery rooms, two designated C‑section operating rooms and more than 25 postpartum rooms. A 12‑bed neonatal intensive care unit debut shortly after the hospital opens.
The Orlando Health system of care includes award‑winning hospitals and EDs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that stretch from Floridas east to west coasts and into Central Alabama and Puerto Rico. Collectively, our physicians and team members honor our 115‑year legacy by providing professional and compassionate care to the many patients, families and communities we serve.
Along with numerous excellence awards earned by our individual hospitals and institutes, Orlando Health is recognized for an exceptional workplace culture that focuses on personal and professional growth programs that support our physicians and team members throughout their careers.
Joy in Medicine designation by the American Medical Association
Great Hospitals in America 2024, Becker's Hospital Review
Great Place to Work Certification
150+ Top Places to Work in Healthcare 2025, Beckers Healthcare
Top Workplaces Award 2025, USA Today
Americas Greatest Workplaces 2025, Newsweek
Glassdoors Best Places to Work 2025
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$32k-42k yearly est. 3d ago
Patient Registration Representative
Pride Health 4.3
Patient service representative job in Cortlandt, NY
Title-Patient Registrar
Shift 8 to 4 pm Monday to Friday
Pay- $19 /hr to $23/hr
6 months of Contract with possible extensions
Duties & Responsibilities / Requirements
High School Diploma or GED (required); some college coursework (preferred)
Minimum 1 year of clerical experience (required); 5 years preferred
EMR experience with the ability to multitask
Bilingual Spanish speaking (preferred)
Data entry speed of 4,500 keystrokes per hour (required)
Knowledge of health insurance benefits and requirements (preferred)
Familiarity with ICD-9 and CPT-4 coding (preferred)
COVID vaccination copy required
Strong customer service, communication, telephone, computer, and keyboard skills (required)
Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
If Interested, you can reach me on my number ************** or email me at *******************************
$19-23 hourly 5d ago
Commercial Lines Customer Service Representative
Strategic Insurance Partners-Sip
Patient service representative job in Nutley, NJ
About Us
For more than 100 years, Strategic Insurance Partners (SIP) has been providing Personal and Business Insurance protection that fit your needs. Developing a comprehensive insurance portfolio can be a challenge without guidance from a trusted advisor. At Strategic Insurance Partners, we've been working alongside business owners in New York, New Jersey, and Pennsylvania for more than a century. Instituting extensive insurance expertise, SIP agents take a consultative approach toward identifying risks and proactively reducing the impact of loss through customized coverage. Our management and representatives have developed an atmosphere of trust over the years, which has enabled deeply valued and longstanding relationships with our clients.
Commercial Lines Customer ServiceRepresentative
Responsibilities:
Policy Servicing: Assist the Account Managers with processing Change Requests, Audits, Certificates, and more.
Agency Management System Operation: Work daily in AMS to access policy details and update the accounts for accuracy.
Task Management: Track, follow up and close out service tasks.
Team Collaboration: Partner with Account Managers and/or Account Executives to assist and maintain the retention lists every month, 90 days in advance.
Customer Servicing: Assist the Account Managers with incoming calls when needed.
Qualifications:
Valid New Jersey Property and Casualty License required
Minimum of 2 years of commercial lines insurance experience
Knowledge of insurance products
Proficiency with AMS360 and ImageRight preferred; experience with other agency management systems will be considered
Effective verbal and written communication skills
Excellent organizational skills
Strong multitasking skills, attention to detail, and follow-through discipline
Hours: Monday-Friday, 9:00am-5:00pm
Office Location: 492 Franklin Avenue, Nutley, NJ 07110
Benefits:
Competitive Salary
Health Insurance Plans (PPO, HSA, Copay Options)
Dental Insurance
Vision Insurance
Company Paid Disability Insurance
Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
401(k) with Safe Harbor Match
Paid Time Off
Paid Holidays
No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.
$30k-39k yearly est. 2d ago
Commercial Insurance Specialist
Colonial Surety Company
Patient service representative job in Woodcliff Lake, NJ
We are seeking a motivated and knowledgeable Commercial Insurance Specialist to join our business insurance team. This role is responsible for advising commercial clients on insurance products, quoting and binding policies, servicing accounts, and ensuring customer satisfaction. The ideal candidate has a strong understanding of P&C insurance products and thrives in a fast-paced, client-focused environment.
Key Responsibilities:
Develop and maintain relationships with commercial clients, ensuring their property and casualty insurance questions are answered.
Provide quotes, online policy insurance policies, and process endorsements, renewals, and cancellations.
Respond to client inquiries and follow up to ensure excellent customer service and retention.
Stay current on products, underwriting guidelines, and regulatory requirements.
Maintain accurate records in the CRM and agency management systems.
Requirements:
2+ years of experience in commercial property and casualty insurance preferred.
Active P&C insurance license is a bonus
Strong phone skills
Familiarity with small and mid-size business insurance products and rating tools.
Strong communication and customer service skills.
Ability to multitask, manage priorities, and meet deadlines.
Ability to commute daily to our Woodcliff Lake, NJ office is required. This is an in-office position, Monday through Friday, from 8:30 AM to 5:30 PM. Business attire and a clean-shaven appearance are required each day.
Preferred Qualifications:
Experience working in an independent agency or with a direct writer.
Bilingual abilities are a plus.
Bachelor's degree or equivalent professional experience.
$30k-40k yearly est. 1d ago
Customer Service Representative
ABM 4.2
Patient service representative job in Newark, NJ
ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call ************. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at ******************** ABM does not accept unsolicited resumes.
For more information, visit ***********
Under the direction of the Supervisor-In-Charge provide the first-line supervision of all personnel of the contractor engaged in the parking lot operation to ensure safe and efficient service, which may include resolution of problems at the exit plazas. Check all parking equipment and areas for condition and serviceability.
$30k-38k yearly est. 2d ago
Medical Biller
St. Mary's General Hospital 3.6
Patient service representative job in Passaic, NJ
The Biller is responsible to bill all insurance companies, workers compensation carriers, as well as HMO/PPO carriers. Audits patient accounts to ensure procedures and charges are coded accurate and corrects billing errors. Able to identify stop loss claims, implants and missing codes. Maintains proficiency in Medical Terminology. The Biller is responsible for the follow-up performed on insurance balances as needed to ensure payment without delay is received from the insurance companies. Communicates clearly and efficiently by phone and in person with our clients and staff members. Maintains productivity standards and reports. Obtains updated demographic information and all necessary information needed to comply with insurance billing requirements. Operates computer to input follow up notes and retrieve collection and patient information. Is able to write effective appeals to insurance companies.
Education and Work Experience
1. Knowledge of multiple insurance billing requirements and 1-2 years of billing experience
2. Knowledge of CPT, HCPCS, and Revenue Code structures
3. Effective written and verbal communication skills
4. Ability to multi-task, prioritize needs to meet required timelines
5. Analytical and problem-solving skills
6. High School Graduate or GED Equivalent Required
$31k-36k yearly est. 4d ago
PATIENT CARE COORDINATOR
Hess Spine and Orthopedics LLC 4.9
Patient service representative job in Clifton, NJ
Benefits:
Company parties
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Job description
Join our fast growing team of dedicated, happy, positive people making a difference in patient's lives! SEEKING EXPERIENCED PATIENT CARE COORDINATOR MUST speak fluent English and Spanish.
Duties
Prepare provider's clinic schedule to ensure all necessary documents are on file and we are well prepared for the day.
Provide education and support to patients and their families regarding the provider's treatment recommendations.
Ensure compliance with healthcare regulations and standards while maintaining patient confidentiality.
Facilitate referrals to appropriate services such as physical therapy, pain management, or diagnostic imaging.
Document all interactions and updates in the patient's medical records accurately.
Skills
Strong knowledge of clinic operations and medical practices.
Solid understanding of human anatomy to effectively assess patient needs.
Excellent communication skills for interacting with patients, families, and healthcare teams.
Ability to manage multiple cases simultaneously while maintaining attention to detail.
Knowledge of orthopedic practices is a plus.
Speak fluent Spanish and English
This role requires a compassionate individual who is dedicated to patient care and satisfaction.
Job Type: Full-time
Pay: $23.00 - $26.00 per hour
Medical Specialty:
Orthopedics
Surgery
Schedule:
8 hour shift
Day shift
Monday to Friday
Ability to Commute:
Clifton, NJ 07011 (Required)
Ability to Relocate:
Clifton, NJ 07011: Relocate before starting work (Required)
Work Location: In person
$23-26 hourly 29d ago
Patient Service Coordinator
Premier Medical HV 4.4
Patient service representative job in New Windsor, NY
JOB TITLE: Surgical Scheduler/Prior Authorization Specialist DEPARTMENT: Urology STATUS: Full Time Non-Exempt (Hourly) REPORTS TO: Practice Director SHIFT/CORE HOURS: Monday-Friday 8:30 AM-5:00 PM
The Surgical Scheduler/Prior Authorization Specialist will support the Providers while monitoring patient flow, scheduling patient appointments, attaining prior authorizations and processing necessary insurance information. The PatientService Coordinator uses his/her working knowledge of urology and the health care industry to address patient inquiries, solve problems and ensure a positive patient experience
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Schedules office and hospital based medical and surgical procedures, as well as in-office diagnostic and imaging tests.
* Completes pre-procedural phone calls three days prior to confirm appointment times with patients. Provides accurate, detailed information to patients regarding test preparations, and confirms patients' scheduled time of arrival for test or procedure.
* Takes appropriate action in responding to questions from patients.
* Checks insurance eligibility
* Contacts insurance companies to obtain benefits and prior authorizations, if needed, as required by patients' insurance plan, within 72 hours of scheduled procedure.
* Scans surgical packets and all other relevant documents (medical/cardiac clearances, bloodwork, EKG, etc.) into the patient's EMR.
* Contacts appropriate vendors to ensure all equipment will be on site for office and hospital based procedures, including confirmation of attendance by contracted anesthesia groups if required for procedure or test.
* Collaborates with appropriate hospital/ASC staff to ensure a cohesive working relationship for continuity in providing patient care services.
* Schedules post-op follow-up as needed and provides any other directional information.
* Reviews provider's schedule for accuracy, and reschedules appointments as needed.
* Completes requests for medical records or information following HIPAA guidelines.
* Other job duties as assigned.
EDUCATION AND EXPERIENCE:
* Minimum of a High School diploma; Associates Degree preferred.
* 1 - 2 years' related experience in a medical practice; or equivalent combination of education and experience.
* Must possess strong interpersonal skills to communicate effectively with patients, co-workers, management, and providers.
* Proven history of providing exceptional patientservice
* Demonstrated experience responding to questions and addressing concerns in a tactful & professional manner
* Ability to multi-task in a busy medical practice.
* Able to work both independently and collaboratively in a team environment.
* Able to manage demanding workload with accuracy.
* Working knowledge of EMR and Microsoft Office products preferred
* Willingness to travel to designated Premier Medical Group locations.
Premier Medical Group is an Equal Opportunity Employer
$40k-50k yearly est. 6d ago
Patient Services Coordinator
Reproductive Medicine Assoc of Ny, LLP 3.8
Patient service representative job in Mount Kisco, NY
Job Description
Enjoy what you do while contributing to a company that makes a difference in people's lives. RMA of New York, one of the premier fertility centers in the United States, seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward.
We have an immediate opening for a PatientServices Coordinator to join our RMA of New York team in Mount Kisco, New York. The schedule is working Full-Time Monday through Friday, daytime hours. There is a weekend and holiday rotation as needed. The pay range for this position is $18.00 to $19.50 per hour.
How You'll Contribute:
We always do whatever it takes, even if it isn't specifically our “job.” In general, the PatientServices Coordinator is responsible for:
Interacting with patients; practicing effective, courteous communication
Working the front desk
Answering telephone and scheduling appointments
Preparing charts; consistently ensuring appropriate forms are used
Collecting patient payments due at the time of service; verifying accurate insurance information
Good judgement and takes initiative.
Interpersonal Skills: approachable, outgoing, and exhibit a professional disposition.
Passionate about providing excellent patient care.
Ability to work independently and as part of the team.
What You'll Bring:
The skills and education we need are:
A successful candidate must possess a High School Degree, Associates or bachelor's preferred.
Strong verbal and reading skills.
Basic familiarity with computers and office devices.
Familiarity with computer applications (Microsoft Suite).
Medical office experience is a plus, interest in the field of reproductive medicine a must.
More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.
What We Offer:
We are proud to provide a comprehensive and competitive benefits package tailored to support the needs of our team members across all employment types:
Full-Time Employees (30+ hours/week):
Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays
Part-Time Employees:
401(k) with company match and performance-based bonus opportunities
Per Diem Employees:
401(k) with company match
At RMA of New York, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values guide us daily to work hard and enjoy what we do. We're committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team!
To learn more about our company and culture, visit here.
$18-19.5 hourly 7d ago
HH Plus Care Coordinator
Choice of New Rochelle In 3.4
Patient service representative job in New Rochelle, NY
Job Description
Title: Health Home Plus Client Care Coordinator
Reports To: Client Care Supervisor
FLSA: Non-Exempt
Status: Full-time
Supervisory Responsibility: Not Applicable
About CHOICE:
CHOICE is a leading Care Management Agency serving Westchester County in New York. Our Vision is a world where all people have a foundation to meet the challenges of everyday life. We are a dynamic not-for-profit organization which operates in the fast-changing environment of healthcare reform. Funded by Medicaid and government grants, we strive to maximize positive human outcomes as we deliver our services to our clients. CHOICE's core Mission is to help people restore and maintain their dignity and well-being regardless of their economic, mental, emotional, or physical conditions or limitations. We do this by providing Mental Health Advocacy and Peer Support, Homeless Outreach Programs and Services, and Mental Health Care Management and Support to those in need.
Essential Functions of the Role:
The Intensive Case Managers operate within a multidisciplinary unit and include Client Care Coordinators. All Intensive Case Managers have at least 2 years clinical experience, which includes client direct contact experience. function as an advocate, facilitator, outreach coach, educator, care coordinator, and motivational counselor for members and their families for members who have complex behavioral health and or medical conditions.
The role of the Intensive Care Manager includes, but is not limited to the following tasks:
Position Responsibilities:
Providing a timely outreach to new referrals
Engaging members into the program by providing compelling rationale on the benefits of the program to fit the unique member's needs.
Completing members needs assessment to determine appropriate services and inform the care plan.
Developing an individualized member centric comprehensive care plan with input from the member, provider, and family. The individual goals include recovery and resiliency, decreasing symptomatology and/or increasing functional ability in areas such as self-care, work/school, and family/interpersonal relations to reduce barriers to treatment.
Providing monitoring and reviewing of cases through planned outreach, incoming contacts, care coordination and utilizing rounds, weekly reports, and individual supervision.
Rounding or staffing with a supervisor takes place once per month at a minimum for difficult or challenging cases.
Providing consultation and coordination with the behavioral health or medical providers, facility or family members, community agencies, or involved medical practitioners regarding treatment and/or treatment planning issues.
Providing motivational counseling and encourage self-advocacy to help sustain members' commitment to their care plans and treatment adherence.
Coordinating and consulting with the Care Manager as necessary. Attending regularly scheduled rounds to consult with a psychiatrist or health plan staff and discuss cases and the need for continued intensive care management and outreach. Sending outreach letters to members who are not telephonically accessible or who do not res pond to multiple telephonic outreach attempts.
Frequency of outreach to the member, supports and provider(s) occur at a minimum one time per month, but more may be scheduled according to the member's clinical needs.
Send outreach letters to members who are not telephonically accessible or who do not respond to multiple outreach attempts.
Client's progress and Intensive Case Manager interventions are documented appropriately in the care management system.
Provide case closure/discharge at the time of completion.
Follow all workflows meeting regulatory and accreditation requirements.
Maintain a consistent caseload within parameters as defined by clinical leadership. Communicate as needed with clinical supervisor to address caseload balancing.
Position Requirements:
Education: 1. A bachelor's degree in one of the fields listed below; or 2. A NYS teacher's certificate for which a bachelor's degree is required; or 3. NYS licensure and registration as a Registered Nurse and a bachelor's degree; or 4. A Bachelor's level education or higher in any field with five years of experience working directly with persons with behavioral health diagnoses; or 5. A Credentialed Alcoholism and Substance Abuse Counselor (CASAC).
Qualifying education: includes degrees featuring a major or concentration in social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing or another human services field.
AND
Experience Two years of experience: 1. In providing direct services to people with Serious Mental Illness, developmental disabilities, or alcoholism or substance abuse; or 2. In linking individuals with Serious Mental Illness, developmental disabilities, or alcoholism or substance abuse to a broad range of services essential to successful living in a community setting (e.g., medical, psychiatric, social, educational, legal, housing, and financial services). A master's degree in one of the listed education fields may be substituted for one year of Experience.
Licenses: Current valid and unrestricted Driver License.
Salary Range: $42,500 - $47,000
$42.5k-47k yearly 13d ago
Patient Services Specialist II #Full Time
61St. Street Service Corp
Patient service representative job in Fort Lee, NJ
Top Healthcare Provider Network
The 61st Street Service Corporation, provides administrative and clinical support staff for
ColumbiaDoctors
. This position will support ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. ColumbiaDoctors practices comprise an experienced group of more than 2,800 physicians, surgeons, dentists, and nurses, offering more than 240 specialties and subspecialties.
Job Summary:
The PatientServices Specialist II provides support to the departmental call center that handles large volumes of inquiries and requests from patients and customers for access/assistance in scheduling diagnostic or interventional radiology services, physician referral/appointments, and general information for the Department of Radiology. The PatientServices Specialist II is part of a team that delivers an exceptional patient experience through excellent customer service, empathy and patience.
Job Responsibilities:
Schedule appointment requests for diagnostic or interventional radiology services, per area of assigned responsibilities. Utilize existing tools to facilitate securing the right appointment with the right medical provider or team. Indicate special needs (e.g., special accommodation, interpreter, etc.).
Communicate insurance participation, financial responsibility (if applicable), and time of service policy to patient population.
Obtain patients insurance and demographic information and ensure all obtained information is registered in Epic. Accurately complete required tasks and fields in pre-registration.
Perform real-time insurance verification and interpret responses. Inform patients of insurance requirements for services provided. Escalate cases for resolution as appropriate.
Collect pre-registration information to address outstanding Epic work queue accounts.
Perform outbound calls to perform Epic referral scheduling.
General faxing, filing and mail sorting.
Work on escalated cases with higher complexity as assigned.
Help to mentor other Specialists to resolve complex issues/cases. Escalate such cases to Supervisor for resolution.
Mentor assigned PatientService Specialists on how to deliver excellent service to patients.
Coordinate pre-procedure testing and clearances and ensure complete and accurate documentation of pertinent information in Epic.
Escalate complex cases as needed to RNs to ensure successful remediation.
Provide practice support by handling physician messages and work queues as assigned.
Perform other related duties as assigned.
Job Qualifications:
High School Diploma or equivalent required.
Minimum of 3 years of relevant experience, including proficiency in medical terminology and prior medical practice experience.
For IR track, surgical or invasive subspecialty experience is required.
Excellent customer service skills and the ability to maintain a pleasant and helpful demeanor through all situations, including the ability to maintain professional demeanor under pressure due to the high volume and urgent nature of calls.
Excellent skills in problem assessment, using good judgment, and collaborative problem-solving in complex and interdisciplinary settings.
Excellent verbal and written communication skills, including interpersonal skills. Ability to communicate in a clear and concise manner to ensure understanding of information by patients and customers.
Strong proficiency with Microsoft Office (Word and Excel) or similar software is required, and an ability and willingness to learn new systems and programs.
Ability to work independently and follow through and handle multiple tasks simultaneously.
Associate degree or higher preferred.
Prior high volume customer service experience in a call center environment preferred.
Bilingual (English/Spanish) a plus.
Hourly Rate Ranges: $26.81 - $32.82
Note: Our salary offers will fall within these ranges based on a variety of factors, including but not limited to experience, skill set, training and education.
61st Street Service Corporation
At 61st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive comprehensive Benefit package to eligible employees; including Healthcare and various other benefits including Paid Time off to promote a healthy lifestyle.
We are an equal employment opportunity employer and we adhere to all requirements of all applicable federal, state, and local civil rights laws.
$26.8-32.8 hourly 60d+ ago
Scheduling Specialist
Hudson Regional Hospital
Patient service representative job in Secaucus, NJ
Job Description
* Serves as a liaison between doctor's offices, the hospital, and patients.
* Schedules appointments for various hospital departments and physician office visits.
* The scheduler receives routine functional guidance from the supervisor/manager of Patient Access concerning
resources to make appropriate patient referrals.
* Manual dexterity is required as is the ability to concentrate on detail in the midst of other activity.
* The scheduler will follow very specific protocols in scheduling and the collection of financial information.
* The scheduler assures that all patients have all information they need so that they will arrive on time and
prepared for their procedures and the hospital has all the information required to properly bill or services.
* Receives requests to schedule patients from referrals and schedules patients accordingly.
* Maintains open communication with other departments regarding scheduling changes.
* Properly verifies and obtain prior-authorization when needed.
* Follows up on any requests and/or messages left on work phone immediately.
* Coordinates transportation needs for patients appointments.
EDUCATION + EXPERIENCE REQUIREMENTS:
High school Diploma required. College Degree preferred.
2 or more years experience in hospital registration/patient access is desired.
2 or more years of hospital setting experience in scheduling is required.
Must have type speed of at least 45 WPM and basic experience with main frame computers, calculators,
copiers, FAX machines, and multi-line phone systems required
Knowledge of medical terminology
Must be through and able to follow detailed instructions
Must have excellent customer service skills
Ability to work with speed and accuracy while multi-tasking is required
$38k-64k yearly est. 29d ago
Patient Care Coordinator/ Engager
Lucid Hearing 3.8
Patient service representative job in Secaucus, NJ
Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization.
Club:
Sam's Club in Secaucus, NJ
Hours:
Full time/ Tuesday-Saturday 9am-6pm
Pay:
$18+/hr
What you will be doing:
•
Share our passion of giving the gift of hearing by locating people who need hearing help
• Directing members to our hearing aid center inside the store
• Interacting with Patients to set them up for hearing tests and hearing aid purchases
• Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center
• 30-50 outbound calls daily.
• Promote all Lucid Hearing products to members with whom they engage.
• Educate members on all of products (non hearing aid and hearing aid) when interacting with them
• Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc.
What are the perks and benefits of working with Lucid Hearing:
Medical, Dental, Vision, & Supplemental Insurance Benefits
Company Paid Life Insurance
Paid Time Off and Company Paid Holidays
401(k) Plan and Employer Matching
Continual Professional Development
Career Growth Opportunities to Become a LEADER
Associate Product Discounts
Qualifications
Who you are:
Willingness to learn and grow within our organization
Sales experience preferred
Stellar Communication skills
Business Development savvy
Appointment scheduling experience preferred
A passion for educating patients with hearing loss
Must be highly energetic and outgoing (a real people person)
Be comfortable standing multiple hours
Additional Information
We are an Equal Employment Opportunity Employer.
$18 hourly 8h ago
Patient Access Representative
Jag Physical Therapy 4.2
Patient service representative job in Wayne, NJ
As a Patient Access Representative, you play a critical role in ensuring the seamless operation of the healthcare environment, the delivery of quality patient care, and world-class customer service. Your responsibilities encompass greeting and assisting patients, managing appointments, maintaining accurate records, and providing essential administrative support. Additionally, you are responsible for obtaining authorizations and facilitating insurance-related processes to support the delivery of healthcare services.
Who We Are:
JAG Physical Therapy's care-first model of rehabilitation may be the change you are looking for! JAG Physical Therapy, a comprehensive outpatient, orthopedic physical therapy company with 100 facilities throughout Pennsylvania, New Jersey, and New York, is seeking compassionate and motivated individuals to join our winning team! JAG has been honored by the area's top publications as the best in the business based on growth and outcomes and is considered the Gold Standard for physical therapy care by the Metro area's largest healthcare systems and insurance providers.
What You'll Love About Us:
Competitive pay
Support for ongoing education and training
Opportunities for advanced growth including team leader, regional manager, and director
Provided uniforms
Health, Dental, & Vision Benefits
HSA Options including dependent care, medical, and commuter benefits
$10,000.00 Term Life Insurance benefit at NO cost to employees
up to 3 weeks PTO
401(k) with company match
Yearly review for growth opportunities
Tuition discounts for employees and their families
TicketsAtWork and LifeMart company perks
Our workplace fosters a close-knit and supportive environment where individuals genuinely care for and uplift one another, creating a strong sense of unity and camaraderie
What You'll Need:
High school diploma or equivalent.
Completion of a medical assistant certificate program preferred.
1+ years of experience working as a medical receptionist/administrative assistant in the health care field.
Excellent organizational and time management skills
Strong interpersonal communication skills
Ability to work independently or as part of a team
Availability to travel throughout JAG locations for coverage. Following the JAG Travel policy.
What You'll Do:
Greeting patients and other visitors in the medical office.
Answer patient questions and provide assistance and directions when necessary.
Field all phone calls that arrive using our general office number.
Utilize medical office software to schedule new and follow-up appointments for patients.
Register new patients and update necessary records.
Distribute forms and paperwork to patients to ensure that required fields are completed appropriately.
Daily collection of patient financial responsibility
Maintain confidentiality of all patient records.
Completing and tracking insurance verifications, authorizations, and referrals.
Knowledge of Workers' Compensation and Auto claim submissions.
Perform other diverse duties as requested or required.
Important Disclaimer Notice:
The above statements are only intended to represent the essential job functions and general nature of the work being performed and are not exhaustive of the tasks that an Employee may be required to perform. The employer reserves the right to revise this at any time and to require Employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change. This job description is not a guarantee of employment. What you'll love about us section is based on full time employment with the company and is not guaranteed based on employment type.
$33k-41k yearly est. Auto-Apply 60d+ ago
Patient Care Representative
Empress EMS
Patient service representative job in Tarrytown, NY
Job Title: Patient Care Representative - Valhalla, New York (Westchester Medical Center) Pay Grade: 07Exempt (Y/N): No Reports To: Patient Care Supervisor Date Revised: 9/14/2023
Hourly Wage: $18.00 an hour
is based in the Westchester Medical Center, Valhalla NY)
Summary:
Providing both emergency and non-emergency scheduling of patient transportation. At the direction of the Patient Care Supervisor, the Patient Care Representative will perform and/or assist with scheduling patient care transportation in both the pre-hospital and post hospital setting inclusive of inter-facility transportation for both private patient transportation from the community as well as contracted medical facilities.
Main Duties and Responsibilities:
Maintains courteous and cooperative working relationships with all levels of management and employees, physicians, patients/parents, guarantors, third-party representatives and the general public.
Coordinate ambulance transportation for contracted medical facilities, private patients and insurance companies
Field all incoming telephonic transport requests in a timely and profession manner, ensuring accurate demographics, billing information and authorizations has been obtained
Field any incoming complaints on common operations and missing items. Generate an incident report and forward to appropriate supervisor.
Provides accurate summary of personal productivity to Supervisor on a daily/weekly/monthly basis.
Minimum Qualifications:
High School diploma or equivalent required.
One year patient care experience and or general customer service.
Familiarity with health insurance verifications, authorizations and medical terminology preferred.
Documentation skills.
Work Environment:
Work is performed under basically normal working conditions, as in a standard office environment.
Physical Requirements:
High level of sitting/working at desk.
Light physical effort (lift/carry up to 10 lbs.).
$18 hourly 11d ago
Patient Representative
Miravistarehab
Patient service representative job in Harrison, NY
State of Location:
New York Our PatientRepresentatives are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.
Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.
Job Description:
PatientRepresentative - Part-time
Harrison, NY
Ivy Rehab Network
Why Choose Ivy?
Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.
Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success.
Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development.
Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.
Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities.
Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.
Empowering Values: Live by values that prioritize teamwork, growth, and serving others.
Position Qualifications:
1+ years of administrative experience in a healthcare setting is preferred.
Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
Great time management and ability to multi-task in a fast-paced environment.
Self-motivated with a drive to exceed patient expectations.
Adaptability and positive attitude with fluctuating workloads.
Self-motivated with the eagerness to learn and grow.
Dedication to exceptional patient outcomes and quality of care.
We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.
ivyrehab.com
$31k-38k yearly est. Auto-Apply 60d+ ago
Front Desk/Patient Services Coordinator
IVI RMA North America
Patient service representative job in Ridgefield, NJ
Job Description
IVIRMA North America network of state-of-the-art fertility clinics is currently seeking hard-working, reliable and motivated people for our front desk role in our Basking Ridge, NJ location. The Front Desk/PatientServices Coordinator will be responsible for greeting patients, activating patient files, and for providing support to patients and medical staff. This is a full-time position Monday-Friday from 5:30am-1:30pm with one weekend a month and one holiday a year.
The PatientServices Coordinator will greet all incoming patients and guide them through their visit. This role will set the tone for the patient's visit and coordinate each phase with the necessary departments. They resolve problems by working in concert with members of our multi-disciplinary teams to present a positive practice image to our patients.
Essential Functions and Accountabilities:
Welcomes and greets all patients and visitors.
Comforts patients by anticipating their anxieties and answering their questions.
Follows provider appointment templates and guides patients through their visit.
Assesses schedule conflicts and problems with recommendations for solutions.
Collects payments as required; works with Finance to ensure all insurance information is entered and up to date.
Works closely with patient's care team to coordinate total patient care.
Processes medical records requests.
Handles administrative tasks such as filing, sorting faxes, and answering phones.
Schedules and confirms appointments.
Works with other departments to ensure the office is in excellent condition.
Supports office by ordering supplies and maintaining the front desk and waiting room areas.
Academic Training:
High School Diploma or equivalent (GED) -
required
Associate's degree -
a plus
Area:
Administrative Management or other related field
Position Requirements/Experience:
1+ years practical experience working in a similar position
Experience in a patient-facing role - preferred
Experience working in medical/healthcare industry
2+ years practical experience working in a customer service setting
Technical Skills:
Proficient computer skills (Microsoft Office). Keyboard skills of 25 words required. Experience with medical office software program(s) (EMR's) preferred.
IVI-RMA offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week. (This may not be offered for temporary employment)
Medical, Dental, Vision Insurance Options
Retirement 401K Plan
Paid Time Off & Paid Holidays
Company Paid: Life Insurance & Long-Term Disability & AD&D
Flexible Spending Accounts
Employee Assistance Program
Tuition Reimbursement
About IVIRMA Global:
IVIRMA is the largest group in the world devoted exclusively to human Assisted Reproduction Technology. Along with the great privilege of providing fertility care to our patients, IVIRMA embraces the great responsibility of advancing the field of human reproduction. IVIRMA Innovation, as one of the pillars of IVIRMA Global, is a renowned leader in fertility research and science. Check out our websites at: *********************** & ***********************
EEO
“IVIRMA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: IVIRMA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at IVIRMA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion and/or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. IVIRMA will not tolerate discrimination or harassment based on any of these characteristics. IVIRMA encourages applicants of all ages.”
Monday-Friday from 5:30am-1:30pm with one weekend a month and one holiday a year
$32k-44k yearly est. 6d ago
Patient Services Coordinator
Us Fertility
Patient service representative job in Mount Kisco, NY
Enjoy what you do while contributing to a company that makes a difference in people's lives. RMA of New York, one of the premier fertility centers in the United States, seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward.
We have an immediate opening for a PatientServices Coordinator to join our RMA of New York team in Mount Kisco, New York. The schedule is working Full-Time Monday through Friday, daytime hours. There is a weekend and holiday rotation as needed. The pay range for this position is $18.00 to $19.50 per hour.
How You'll Contribute:
We always do whatever it takes, even if it isn't specifically our “job.” In general, the PatientServices Coordinator is responsible for:
Interacting with patients; practicing effective, courteous communication
Working the front desk
Answering telephone and scheduling appointments
Preparing charts; consistently ensuring appropriate forms are used
Collecting patient payments due at the time of service; verifying accurate insurance information
Good judgement and takes initiative.
Interpersonal Skills: approachable, outgoing, and exhibit a professional disposition.
Passionate about providing excellent patient care.
Ability to work independently and as part of the team.
What You'll Bring:
The skills and education we need are:
A successful candidate must possess a High School Degree, Associates or bachelor's preferred.
Strong verbal and reading skills.
Basic familiarity with computers and office devices.
Familiarity with computer applications (Microsoft Suite).
Medical office experience is a plus, interest in the field of reproductive medicine a must.
More important than the best skills, however, is the right person.â¯Employees who embrace our mission, vision, and core values are highly successful.
What We Offer:
We are proud to provide a comprehensive and competitive benefits package tailored to support the needs of our team members across all employment types:
Full-Time Employees (30+ hours/week):
Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays
Part-Time Employees:
401(k) with company match and performance-based bonus opportunities
Per Diem Employees:
401(k) with company match
At RMA of New York, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values guide us daily to work hard and enjoy what we do. We're committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team!
To learn more about our company and culture, visit here.
$18-19.5 hourly 5d ago
Learn more about patient service representative jobs
How much does a patient service representative earn in Ramapo, NY?
The average patient service representative in Ramapo, NY earns between $30,000 and $43,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.
Average patient service representative salary in Ramapo, NY
$36,000
What are the biggest employers of Patient Service Representatives in Ramapo, NY?
The biggest employers of Patient Service Representatives in Ramapo, NY are: