Patient service representative jobs in Renton, WA - 1,828 jobs

Join a reputable Title Insurance company as a Front Desk Coordinator at their Puyallup location. You will be an integral part of their thriving escrow team and play a crucial role in daily operations. Compensation: $22-$24/hr Availability: Monday through Friday from 8 a.m. to 5 p.m. As the face of the company, you will use your exceptional customer service skills to warmly greet visitors and provide top-notch assistance. No prior experience is necessary; simply bring your positive attitude and eagerness to learn. The company will provide comprehensive training and ongoing support to ensure your success. In this role, you will have the opportunity to learn escrow tasks, expanding your skill set and marketability. This position is not just about the present; it also offers potential for your future growth and development. DUTIES Answering and directing calls courteously and efficiently Welcoming customers warmly, offering refreshments as required. Notifying staff promptly upon customer arrival for appointments and assisting with scheduling of closing appointments. Manage courier deliveries, handle and distribute mail, and promptly alert relevant personnel. Keeping reception and conference areas tidy and organized. Coordinating orders for refreshments and office supplies. Assisting with various projects, including mailouts. Maintaining punctuality and consistent attendance. Assisting with escrow tasks as needed, with training provided. QUALIFICATIONS Experience in customer service, reception, clerical, or administrative support work. Friendly, positive, upbeat and professional demeanor Strong communication skills Organized with high attention to detail Proficiency in Microsoft Office CampusPoint is an Equal Opportunity Employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. If you need assistance or an accommodation due to a disability, you may contact us at ****************** or 1+************ (ask to speak with an HR representative). The process is outlined in CampusPoint's ADA Policy.

Join the Leader in Brain and Mental Health At Amen Clinics Inc./Mindworks Innovations Inc. our vision is bold: to be known as the best brain and mental health company in the world. Every member of our team plays a vital role in making that vision a reality-delivering exceptional care, advancing innovation, and changing lives every day. At Amen Clinics, Inc/Mindworks Innovations Inc. we're proud to be an Employee Stock Ownership Plan (ESOP) company. That means every employee is also an owner-sharing in the success and growth of the organization. As part of our team, you won't just be contributing to our mission-you'll be building long-term value for yourself and your future. Ownership isn't just a benefit here; it's a mindset we bring to everything we do. The Patient Care Coordinator (PCC) is responsible to assist the Clinic Director and Psychiatrists with administrative and operational tasks to ensure each patient has a smooth and professional experience with Amen Clinics. The PCC focuses on customer service, fosters open communication, and keeps their assigned doctor organized and current on patient needs. The PCC is part of a high energy team that focuses on patient health and wellness and ensures that all patient and team interactions are positive and productive. Essential Duties and Responsibilities: Greets, checks-in and checks-out patients Handles new and existing patient inquiries Ensures patient Electronic Medical Records (EMR) and correspondence are accurate and up-to-date in the EMR system and makes updates as needed and appropriate Collects and posts patient payments Answers phone calls and emails relaying information and requests accurately and delivering messages as needed Schedules, reschedules and cancels patient appointments Provides support to their assigned doctor and assists other PCCs as needed Provides supplement and nutraceutical information to patients and answers questions as needed Respects patient confidentiality with a thorough understanding of the HIPAA/HITECH laws Qualifications and Requirements: High School Diploma required; Completed college coursework, Medical Assistant Certificate or Associate's Degree preferred A minimum of 2 years professional experience in a clinic or medical practice required Knowledge, Skills and Abilities: Knowledge of general clinic or medical practice processes Basic/Intermediate computer skills with a willingness to learn our intake and patient care systems Strong verbal/written communication and listening skills; including excellent impersonal skills and telephone communication Excellent organizational and time management skills Ability to identify and resolve problems Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow Ability to establish and maintain effective working relationships with patients, medical staff, and coworkers Ability to maintain confidentiality of sensitive and protected patient information Ability to work effectively as a team player and provide superior customer service to all staff and leadership Dress Code Requirements : Black (Brand - BarcoOne) scrubs are to be worn Monday thru Thursday Employee will receive 4 tops and 4 bottoms (they can choose the style) upon hire Company will purchase one additional set at employee's annual work anniversary Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent sitting for long periods of time Frequent typing and viewing of computer screen Frequent use of hand and fingers with machines, such as computer, copier, fax machine, scanner and telephone Frequent hearing, listening and speaking by telephone and in person Occasionally required to stand, walk, reach with hands and arms, stoop or bend Occasionally required to lift objects up to 15lbs. with ability to lift multiple times per day Work Environment: The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work indoors in temperature-controlled environment The noise level is usually moderate with occasional outbursts from patients during treatment

Purpose The Patient Services Representative, Lead (PSR) will greet and check-in medical, dental, behavioral health and nursing patients at the time of appointment, as well as schedule patient appointments through the check-out process. As the first point of contact in the clinic for the patient, the PSR will provide a warm welcome to patients and their families and serve as an information resource for people who arrive at the clinic. PSRs will be an integral part of the clinic team, participating in population health management and care coordination efforts that ultimately result in high quality patient care. Health, Wellness & Retirement benefits: Medical, dental & vision insurance Paid time off & paid holidays Retirement with contribution match Life & AD&D, pet insurance Employee assistance program, & more! Compensation: The target wage range for the position is $22.75 per hour to $28.60 per hour, plus the $2.00 Lead Premium added to the hourly rate. Final offers are individually based on various factors, including skill set, years of experience, location, qualifications, work schedule and other job-related reasons. Union: SEIU Healthcare 1199NW In this position you will: Primary Responsibilities Warmly greet patients and their guests Answer telephones, confirm appointments, and transfer calls to appropriate staff members as needed. Accurately and efficiently check-in and check-out patients, including providing appropriate forms and collecting updated patient information (e.g., phone, address, insurance) Act as knowledgeable resources to patients via telephone and in-person interactions, striving to provide patient engagement, education, and inspiring confidence in Neighborcare services Gather information for accurate documentation of calls and enter them into the proper database. Verify and update necessary information at the point of scheduling. Resolve patient requests in one call/contact and/or successfully manage prolonged or complex issues with high attention to managing the customer experience and emotion Checks insurance eligibility and scan insurance cards Collects co-pays and fees as needed, including closeout of drawer at the end of the day Explains Neighborcare's sliding scale policy to self-pay patients, verify income information, entering it appropriately into EHR Connect patients to insurance eligibility services, as needed. Coordinate with internal eligibility department to ensure applications for coverage are initiated prior to appointment Identify, research, and resolve patient questions and inquiries regarding the patient portal Assist patients in setting up and/or activating MyChart patient portal accounts Lead Patient Services Representative Responsibilities Support patient de-escalation and service recovery using trauma-informed approaches Support recruitment, on-boarding, training, and orientation of PSRs in partnership with Supervisor Provide feedback to Supervisor and help identify training gaps or workflow issues. Participate in Front Office meetings, huddles, and staff meetings. Generate, review, and help act on relevant Front Office reports as requested Champion site level process improvement initiatives. Help update training materials or knowledge guides Facilitate routine Front Office tasks such as inventory and printing of forms and patient materials, supplies with Supervisor Support implementation and maintenance of standardized Front Office workflows in partnership with site and regional leadership. Ensure alignment with organizational standards and regulatory requirements Perform other duties as assigned by Regional Operations Manager or Site Leadership Required Skills: Ability to problem-solve and use conflict resolution skills when handling patient concerns and refer patients to appropriate designated personnel Knowledge of confidentiality and privacy protocols in accordance with clinical policies and HIPAA requirements Basic PC skills in MS Windows environment, 10-key and typing. Working knowledge of electronic health records (EHRs) and practice management systems. Basic or limited familiarity with medical terminology Excellent telephone and written communication skills as well as listening skills and ability to demonstrate tact and patience with callers Ability to analyze and solve more complex problems that may require research and creative solutions and make sound decisions with limited supervision Preferred Skills: Familiarity with health insurance Knowledge of Neighborcare or healthcare delivery system operations processes Education/Experience Requirements: High school diploma or equivalent One (1) year of experience working in a medical office setting About Neighborcare Health: Since 1968, Neighborcare Health has been removing barriers to health care for our neighbors. We believe everyone deserves a place to call their health care home, where a team of medical, dental and mental health professionals work in collaboration with each patient to develop a personal health improvement plan. We are one of the largest providers of primary medical, dental and behavioral health care services in the Seattle area serving low-income and uninsured families and individuals, seniors on fixed incomes, immigrants, and people experiencing homelessness. Each year we care for nearly 60,000 patients at our nearly 30 non-profit medical, dental and school-based clinics. We ask everyone to pay what they can, but no one is turned away due to inability to pay. Our clinics are located in neighborhoods where health disparities are the greatest, and our care teams, who speak over 55 languages and dialects, are as diverse as our patients. No matter who you are, or where you come from, regardless of your insurance, income or immigration status, you are welcome at Neighborcare Health. Learn more about us here. The full job description is available upon request

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. BluePearl Pet Hospital is seeking an experienced Daytime Patient Care Coordinator to join our state-of-the-art emergency and specialty hospital. Payrate: $23.13 - $33.33/Hr Are you committed and passionate about enriching lives through remarkable care for pets? Do you thrive in a fast-paced, dynamic, and rewarding work environment? Are you a team player who enjoys working together on a team to provide quality care for pets? If you answered "yes" to these questions, then we want to hear from you. As a Patient Care Coordinator, you will act as a liaison between the front and back of the hospital by facilitating client/patient flow between the waiting room, exam rooms, CSR staff, and clinical staff, triaging medical phone calls, coordinating client/doctor communication, and performing ER visit follow-up calls for both locations. Evening, weekend, and holiday work across both locations may be required as part of the normal workweek. As the Patient Care Coordinator, you will: Monitor the waiting/exam room clients; assist with refreshments/marketing materials; update clients on wait time/patient status Maintain open communication with the doctor and technical staff to minimize wait times and maximize patient flow regarding long wait times Coordinate patient flow between multiple specialties Manage Cornerstone hospital census Facilitate discharge appointments for all services Perform patient discharges in coordination with the technical team Manage patient discharge/visit board and exam rooms; ensure comfortable and timely visits & discharges Check ER doctor message bin and triage messages for doctors; facilitate solutions for clients Receive and address patient care telephone calls from the general public Call previous day's ER clients for follow-up feedback for both locations Why BluePearl? Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food. We encourage you to grow with us. Our associates are leveled by their skillset and move up in level as they gain more skills and experience. We are focused on developing our associates into leaders through talent development programs and leadership workshops. As a member of Mars Veterinary Health, our associates have endless opportunities to advance in their career. To transform and lead the industry through innovative quality medicine and care, we understand the importance of continuous learning. We offer annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals. We value your health and well-being as an associate by providing you with the following: Medical, dental, vision, and life insurance options. Parental leave benefits Flexible work schedules 401k and retirement planning Time to reset, rewind, and reflect through our paid time off and floating holiday plans A regional licensed social worker who can provide guidance, advice, and tips/tricks on how to maintain a healthy lifestyle while working in a fast-paced emergency and specialty care environment We promote a family-like culture in our hospitals. We are all in this together. We believe in working together to lead the industry by enriching lives through remarkable care for pets. BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and each applicant will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug-Free Workplace.

Company: The Boeing Company Integrated Planning and Scheduling Specialist will lead project and schedule execution for multiple Passenger Seat Development Programs. You will work with leadership and a cross-functional team to build and maintain an integrated project plan. This is an exciting opportunity to be part of an innovative and dynamic team where we have the rare opportunity to work directly with suppliers and customers to develop and certify new products. We are in charge of developing and managing projects that assist in developing seats that will be installed on all BCA aircrafts. Position Responsibilities: Independently develops, coordinates, integrates, analyzes, and maintains an integrated plan and schedule to meet program and/or project requirements following project management industry standards. Performs studies, analysis (trend, variance, impact), and risk assessments to determine impacts and constraints involving product development, production rates, process improvement, and program initiatives. Creates schedules, reports, metrics, change activity, communicates and updates plan regularly throughout the lifecycle of program or project. Works to improve project management processes and business systems and implement best practices that support project decision-makers. Directs all phases of projects or subsystems of major projects from inception through completion. Acts as primary project contact to establish key stakeholder requirements and project objectives. Assists customers to develop performance recovery plan and ensure all project control systems are in place to support ongoing support to stakeholders. Basic Qualifications (Required Skills/Experience): 5+ years of experience using Open Plan Professional and Milestone Professional 5+ years of experience in a Business Operations or Project/Program Management role 5+ years of experience managing projects and using standard project management tools 5+ years of experience in a role that required communication, technical writing, presentation development, facilitation, and organizational skills 5+ years of experience in project management (supporting diverse programs and projects) with the capability to prioritize, facilitate, and coordinate multiple projects simultaneously 5+ years of experience developing and executing operating rhythms, integrated program schedules, project plans, and/or metrics 5+ years of experience working with cross-functional teams Preferred Qualifications (Desired Skills/Experience): Bachelor's degree or higher Experience developing and integrating strategic projects, plans, and initiatives to meet business goals Experience working in a multifaceted work environment, including managing multiple priorities Strong verbal and written communication skills Experience communicating with employees, customers, peers, and all levels of leadership Experience using Microsoft Project Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Shift: This position is for 1st shift. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage, and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range: Level 3 $96,000 - $103,000 Level 4 $118,000 - $128,000 Language Requirements: Not Applicable Education: Not Applicable Relocation: Relocation assistance is not a negotiable benefit for this position. Export Control Requirement: Safety Sensitive: Security Clearance: This position does not require a Security Clearance. Visa Sponsorship: Employer will not sponsor applicants for employment visa status. Contingent Upon Award Program This position is not contingent upon program award Shift: Shift 1 (United States of America) Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. EEO is the law Boeing EEO Policy Request an Accommodation Applicant Privacy Boeing Participates in E - Verify E-Verify (English) E-Verify (Spanish) Right to Work Statement Right to Work (English) Right to Work (Spanish)

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner * Answers and responds to telephone inquiries in a professional and timely manner * Schedules appointments * Gathers patients and insurance information * Verifies and enters patient demographics into EMR ensuring all fields are complete * Verifies vision and medical insurance information and enters EMR * Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients * Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete * Prepare insurance claims and run reports to ensure all charges are billed and filed * Print and prepare forms for patients visit * Collects and documents all charges, co-pays, and payments into EMR * Allocates balances to insurance as needed * Always maintains a clean workspace * Practices economy in the use of _me, equipment, and supplies * Performs other duties as needed and as assigned by manager * High school diploma or equivalent * Basic computer literacy * Strong organizational skills and attention to detail * Strong communication skills (verbal and written) * Must be able to maintain patient and practice confidentiality Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

Become a part of our caring community and help us put health first *$2,500 Sign-on Bonus* The Patient Services Coordinator-LPN is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management. Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. Intake to include referral reviews, verify PCP, clarify/obtain verbal orders Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console. Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. Completes requested schedule as task appears on the action screen. Completes requested schedules for all add-ons and applicable orders: Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. Schedules TIF OASIS collection visits and deletes remaining schedule. Reschedules declined or missed (if appropriate) visits. Processes reassigned and rescheduled visits. Ensures supervisory visits are scheduled. Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. Verifies visit paper notes in scheduling console as needed. Assists with internal transfer of patients between branch offices. If clinical, may be required to perform patient visits and / or participate in on-call rotation. Use your skills to make an impact Required Experience/Skills: Be a Licensed Professional Nurse Have at least 1 year of nursing experience Must possess a valid state driver's license and automobile liability insurance. Must be currently licensed in the State of employment if applicable. Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $53,800 - $72,800 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Where You'll Work Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area. Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person - body, mind, and spirit - in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth. Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care. We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose. Job Summary and Responsibilities Sign-on bonus & Relocation Assistance available! Are you a skilled and empathetic Registered Nurse looking to make a profound difference in patients' lives? CHI-Franciscan Health is seeking a dedicated Hospice Admission RN to join our team! In this vital role, you will: Provide expert care: Evaluate and admit patients to our hospice services, ensuring professional standards and regulatory requirements are met. Be a lifeline: Respond to urgent client calls, assessing symptom management needs and coordinating timely interventions. Educate and empower: Offer essential end-of-life education, addressing the physical, psychological, and spiritual needs of our clients and their families. Utilize critical skills: Apply your nursing expertise to assess situations over the phone, collaborate with physicians, and address urgent clinical issues. Communicate with heart: Leverage strong communication skills to gather information and provide clear instructions during triage. Work with independence: Exercise a high degree of independent judgment, supported by academic and clinical preparation. If you're passionate about providing compassionate, high-quality care during a critical time, we want to hear from you! Apply today and become a part of a team that truly cares! Job Requirements Experience/Education requirements: Graduation from an accredited school of nursing, BSN preferred. Two years of related nursing work experience in an acute clinical care setting that would demonstrate attainment of the requisite job knowledge skills/abilities. Work experience in one of the following clinical specialty areas is required: Oncology, Med/Surg, Nutrition Support, Pediatrics, IV Therapy, Gerontology, and Home Health. Current licensure as an RN by the Washington State Board of Nursing. Current Healthcare Provider BLS Certification.

Job Summary and Responsibilities Sign-on bonus & Relocation Assistance available! Are you a skilled and empathetic Registered Nurse looking to make a profound difference in patients' lives? CHI-Franciscan Health is seeking a dedicated Hospice Admission RN to join our team! In this vital role, you will: * Provide expert care: Evaluate and admit patients to our hospice services, ensuring professional standards and regulatory requirements are met. * Be a lifeline: Respond to urgent client calls, assessing symptom management needs and coordinating timely interventions. * Educate and empower: Offer essential end-of-life education, addressing the physical, psychological, and spiritual needs of our clients and their families. * Utilize critical skills: Apply your nursing expertise to assess situations over the phone, collaborate with physicians, and address urgent clinical issues. * Communicate with heart: Leverage strong communication skills to gather information and provide clear instructions during triage. * Work with independence: Exercise a high degree of independent judgment, supported by academic and clinical preparation. If you're passionate about providing compassionate, high-quality care during a critical time, we want to hear from you! Apply today and become a part of a team that truly cares! Job Requirements Experience/Education requirements: Graduation from an accredited school of nursing, BSN preferred. Two years of related nursing work experience in an acute clinical care setting that would demonstrate attainment of the requisite job knowledge skills/abilities. Work experience in one of the following clinical specialty areas is required: Oncology, Med/Surg, Nutrition Support, Pediatrics, IV Therapy, Gerontology, and Home Health. Current licensure as an RN by the Washington State Board of Nursing. Current Healthcare Provider BLS Certification. Where You'll Work Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area. Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person - body, mind, and spirit - in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth. Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care. We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose.

Job Description Do you love working with children and families in a warm, community focused environment? Are you looking to grow your skills in a supportive pediatric dental practice that values compassion, integrity, and quality care? You're in the right place! Bellevue Kids Dentist is hiring a Patient Care Coordinator to join our team in Bellevue, WA! Key Details: Pay: $23-$28 per hour + bonus potential, depending on experience Benefits: Employer subsidized Medical, dental, and vision insurance; PTO + sick time; and (after 1 year)401k with matching and paid holidays Location: In office at 2150 112th Ave NE, #A Bellevue, WA 98004 Schedule: Full-time, Monday - Friday, 7:15am - 4:30pm Who We Are: At Bellevue Kids Dentist, we believe every child deserves the same care and compassion we'd want for our own families. Our mission is simple: to make every visit a positive, stress-free experience while building a foundation for lifelong oral health. From toddlers to teens, and even special-needs patients we've cared for decades, we're committed to delivering the highest standard of care in a fun, friendly, and comfortable environment. Our team is energetic, and full of personality. We laugh together, support each other, and share a passion for helping kids feel confident about their smiles. With three amazing doctors, dedicated front desk staff, and skilled assistants, we've built a collaborative, upbeat workplace where everyone plays an important role. If you're looking for a place where your work truly matters, where families trust you and teammates cheer you on, you'll feel right at home here. Who You Are: You're a friendly, organized, and detail-oriented professional who thrives in a busy front office setting. You enjoy helping children feel at ease, supporting your team, and creating a smooth experience for families. You're a clear communicator, a quick learner, and someone who takes pride in your work. Other qualifications include: 1+ years' experience as a dental or orthodontics front desk / patient care coordinator preferred Strong multitasking skills, you'll juggle phones, patients, and paperwork with ease Comfortable learning new systems and processes Intermediate computer skills, including Microsoft Word and Excel Strong verbal communication and customer service skills Ability to multitask and stay organized in a fast-paced environment Ability to work independently and as part of a team Ability to pass a pre-employment background and professional references check What You'll Do: As a Patient Care Coordinator, you'll be the first point of contact for patients and families, helping create a smooth and welcoming experience from check-in to check-out. Your responsibilities will include: You'll be the hub of our office, balancing patient check-ins, scheduling, billing, and communication with clinical staff. Greeting and checking patients in and out Scheduling appointments and managing the daily calendar Verifying and updating insurance information Reviewing and managing financial agreements and patient accounts Posting charges and payments accurately Assisting with treatment planning and recall coordination Reviewing and entering insurance payments Maintaining patient insurance benefit profiles Managing accounts receivable and keeping AR under set goals Communicating with patients, parents, and insurance providers Join a team that's passionate about happy kids and healthy smiles. We're excited to meet someone who shares our commitment to compassionate care and community connection. Bellevue Kids Dentist is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive atmosphere for all employees.

Full-time Description Make a Meaningful Difference and Join Our Team as a Patient Access Representative! Schedule: Full-Time | Mon - Fri, 8:00 AM - 5:00 PM Hiring Range: $20.20 - $25.00 per hour Position Close Date: January 23, 2026 Are you passionate about helping others and making a real difference in your community? Start your healthcare career as a Patient Access Representative at the Puyallup Tribal Health Authority (PTHA) - a culturally grounded, patient-centered organization serving the Indigenous community with compassion and purpose. As a Patient Access Representative, you'll be the warm and welcoming first point of contact for patients accessing care. This is a fantastic entry-level opportunity to join a mission-driven healthcare team and gain valuable experience in a high-volume, fast-paced clinical setting. What You'll Do: As a Patient Access Representative, you'll play a key role in supporting patient access and ensuring every visitor feels respected, cared for, and informed. You'll have a variety of responsibilities including: Greet and assist patients and visitors in person and over the phone with warmth and professionalism Guide patients through check-in process and help complete forms Learn and support functions in the Electronic Health Record and scheduling systems Register new and returning patients, verify insurance, and update records Assist in appointment reminders, chart preparation, and administrative support tasks Uphold confidentiality and customer service standards in all interactions What You Bring: HS Diploma or GED Recent direct customer/patient front desk experience providing excellent customer service and administrative support A proven track record of excellent attendance and attention to detail Strong desire and ability to quickly learn new computer systems Why PTHA? We are more than a clinic - we're a culturally grounded, patient-first health and wellness center serving the Indigenous community. We value teamwork, integrity, and community well-being. Here, your work has meaning. Work in a mission-driven, accredited organization Serve a close-knit patient population in an urban reservation setting Enjoy opportunities for professional development and training Experience a strong support system and inclusive team culture Perks of the Role: Meaningful Mission - Contribute to the overall wellness of a tribally operated health organization dedicated to serving the Indigenous community Competitive Compensation - Receive a fair salary that reflects your expertise and the impact of your work Supportive Team Culture - Join a collaborative and inclusive environment where respect and ethics are core values Cultural Enrichment - Work in an organization that values and integrates Indigenous traditions, community care, and cultural sensitivity Stability & Impact - Be part of a long-standing, accredited institution that plays a vital role in community health and development PTHA Employee Benefits: Supportive environment that values a healthy work/life balance Medical/Dental/Vision monthly premiums paid 100% by PTHA for employees (health coverage begins the first of the month following hire date) (13) annual leave (vacation) days + (13) annual sick leave days (18+) annual paid holidays including a birthday holiday 401(k) with annual profit-sharing contributions after (2) years of service Life and AD&D insurance coverage Have student loans? PTHA is an approved loan repayment site for various student loan programs Whether you're beginning your journey in healthcare or looking for meaningful work in service of Indigenous health and wellness, PTHA is the place to be. Our team works together to uphold traditions, promote wellness, and provide exceptional care - and we'd love to have you join us! Apply today to be a Patient Access Representative and take the first step toward a rewarding future at PTHA! In accordance with federal law, Native American Preference in employment applies and job placements are given on a competitive basis, using job related factors. Salary Description $20.20 - $25.00 per hour

UW Medicine Primary Care at Shoreline has an outstanding opportunity for a Patient Services Specialist 2. WORK SCHEDULE * Part time, 75% FTE (30 hours per week) * Monday 10:30-6:30 Tuesday OFF Wednesday 10:00-5:00 Thursday 11:30-6:30 Friday 8:00-5:30 * Day Shift DEPARTMENT DESCRIPTION Located on Highway 99, in Aurora Village Mall, UW Medicine Primary Care at Shoreline offers primary care appointments six days a week, including evenings and same-day appointments. The clinic's board-certified doctors are dedicated to providing personalized care throughout all stages of life and offer a complete spectrum of primary care services. These include family medicine with obstetrics, internal medicine, pediatrics, behavioral health, obstetrics, gynecology, travel medicine, nutrition services, optometry, aesthetic medicine and sleep medicine. POSITION HIGHLIGHTS * Conveniently located near public transportation * Make a difference for the patients and employees we serve * Opportunity to provide career growth PRIMARY JOB RESPONSIBILITIES * Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging * Scheduling provider and ancillary service appointments * Obtaining patient demographic, financial, and clinical information * Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery * Other duties as requested REQUIREMENTS * High school graduation or equivalent AND * One year of healthcare, administrative, or customer service experience OR * An equivalent combination of education/experience ABOUT UW MEDICINE PRIMARY CARE UW Medicine Primary Care is a network of clinics located throughout the Puget Sound region. The clinics offer a wide spectrum of primary care services, as well as secondary care, from pediatrics to geriatrics. Urgent care services are offered seven days a week at select locations. UW Medicine Primary Care is dedicated to improving the health of the public; our providers and staff are the cornerstones of our success. The foundation of our efforts to deliver exceptional care to our patients and families begins with our focus on the continuous development of our employees. Compassion. Innovation. Excellence. ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Become part of our team. Join our mission to make life healthier for everyone in our community. Compensation, Benefits and Position Details Pay Range Minimum: $23.82 hourly Pay Range Maximum: $34.66 hourly Other Compensation: * Benefits: For information about benefits for this position, visit ****************************************************** Shift: First Shift (United States of America) Temporary or Regular? This is a regular position FTE (Full-Time Equivalent): 75.00% Union/Bargaining Unit: SEIU 1199NW UWMC Northwest Service and Maintenance About the UW Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. Our Commitment The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81. To request disability accommodation in the application process, contact the Disability Services Office at ************ or **********. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment. Schedule (days/hours) Mon - Thurs 9-5 Fri 7-2 Responsibilities * Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome * Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism * Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism Qualifications * At least one year related experience * Knowledge of dental terminology * Strong communication and interpersonal skills, with a focus on delivering exceptional customer service Preferred Qualifications * Previous experience in a dental or medical office setting Compensation $22-25/hr About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************

Summary: The Patient Experience Specialists contribute to SharpeVision's success by providing superior customer service to all patients. This job creates the SharpeVision experience for our patients by providing them with prompt service, quality care and maintaining a clean and comfortable clinic environment. Patient Experience Specialists model and act in accordance with SharpeVision's 5 core values: Be Committed to Growth (Personal and Professional) Be an Excellent Communicator Have Fanatical Attention to Detail Be Genuine and Authentic Be Patient-Focused Key Responsibilities include the following: Act with integrity, honesty and knowledge that promote the culture and values of SharpeVision. Maintain a calm demeanor during periods of high volume or unusual events to keep center operating to standard and to set a positive example for the team. Anticipate patient needs by constantly evaluating environment and patients for cues. Communicate information to Center Director so that the team can respond as necessary to create the SharpeVision experience for each patient. Deliver superior customer service to all patients by acting with a patient-focused attitude and building a personal connection with the patient. Discover and respond to patient needs. Follow SharpeVision's operational policies and procedures and meet center standards. Maintain a clean and organized workspace so that team members can locate resources as needed. Provide quality care for all patients by adhering to all standards. Follow health, safety and sanitation guidelines. Maintain regular and consistent attendance and punctuality. Engage with and understand our patients, including discovering and responding to patient needs through clear and pleasant communication. Give the best service to our patients which may require being flexible in performing different tasks within the center. Help grow surgical volume by encouraging and facilitating patients for treatment. Prioritize multiple tasks in a fast-paced environment. Demonstrate organization and follow-through. In addition to a modern, progressive and friendly team culture, SharpeVision is proud to offer a variety of benefits to support employees and their families, including: Competitive Pay Free LASIK Medical/Dental/Vision Insurance 14 Days of PTO (Accrual Increases after 1 Year) 9 Paid Holidays - Includes 1 Birthday Holiday Employer Paid Figs Scrubs Reimbursement for COA, COT, and/or COMT Certification Continuing Education Allowance Benefits 401(k) Plan with 6% Match Group Life Insurance Long & Short Term Disability Insurance A Beautiful Work Environment Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High school diploma or GED required. Associate or Bachelor's Degree Preferred. No direct healthcare experience required. A range of experience from different industries and roles that combine the desired skills is valued. Ideal candidates include those with client-facing customer service or sales experience in high-end establishments including concierge medicine, spa, hotel, fine dining, retail or membership clubs. Language Ability: Fluency of the English language. Excellent oral and written comprehension and expression. Speech clarity and recognition. Active learning and listening. Ability to respond to common inquiries and provide information to patients and colleagues. Strong communication and interpersonal skills. Ability to request clarification when needed. Math Ability: Ability to use mathematical methods or formulas for general business calculations. Ability to calculate percentages. Ability to compile, tabulate, or verify information or data. Reasoning Ability: Ability to collect data and establish facts. Ability to use logic. Ability to identify information by categorizing and recognizing differences or similarities. Computer Skills: Microsoft Windows, Microsoft Office Suite, Email, Calendar and Scheduling Software, Medical Software, Internet, Data Entry Certificates and Licenses: None required. Supervisory Responsibilities: This position has no direct reports. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low to moderate. The work environment is indoors and environmentally controlled. Work environment is structured. May have exposure to disease or infections. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands and arms to handle, grasp, position, move and control objects and tools; reach with hands and arms; and talk and hear. Specific vision abilities required by this job include near vision, distance vision, depth perception and ability to adjust focus. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. SVML is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Works under the general direction of a physician or his/her designee, utilizing communication and management skills to coordinate seamless care delivery for patients in a surgical or non-surgical setting. Will act as a patient advocate to assure the patient's access to health care during their entry into and through the services of the clinic. Providence caregivers are not simply valued - they're invaluable. Join our team at Swedish Health Services DBA Swedish Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: + 1 year - Experience in medical/healthcare setting or two years in a customer service role. + Prior experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion. Preferred qualifications: + Electronic Medical Records (EMR) experience Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Requsition ID: 411348 Company: Swedish Jobs Job Category: Patient Access Job Function: Revenue Cycle Job Schedule: Full time Job Shift: Multiple shifts available Career Track: Admin Support Department: 3908 PRIMARY CARE WA ISSAQUAH Address: WA Issaquah 751 NE Blakely Dr Work Location: Swedish Issaquah Workplace Type: On-site Pay Range: $24.26 - $37.11 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Puget Sound Hearing, part of AudioNova - a Sonova Brand Office: 21727 76th Ave. W Suite A Edmonds, WA 98026 Compensation: $22.00 - $23.00 an hour + Sales Incentive Program! Schedule: Monday-Friday, 8:30 AM - 5:00 PM What We Offer: * Medical, Dental, Vision Coverage * 401K with a Company Match * FREE hearing aids to all employees and discounts for qualified family members * PTO and Holiday Time * No Nights or Weekends! * Legal Shield and Identity Theft Protection * 1 Floating Holiday per year Job Description: The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC can provide support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic. As a Hearing Care Coordinator, you will: * Greet patients with a positive and professional attitude * Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic * Collect patient intake forms and maintain patient files/notes * Schedule/Confirm patient appointments * Complete benefit checks and authorization for each patients' insurance * Provide first level support to patients, answer questions, check patients in/out, and collect and process payments * Process repairs under the direct supervision of a licensed Hearing Care Professional * Prepare bank deposits and submit daily reports to finance * General sales knowledge for accessories and any patient support * Process patient orders, receive all orders and verify pick up, input information into system * Clean and maintain equipment and instruments * Submit equipment and facility requests * General office duties, including cleaning * Manage inventory, order/monitor stock, and submit supply orders as needed * Assist with event planning and logistics for at least 1 community outreach event per month Education: * High School Diploma or equivalent * Associates degree, preferred Industry/Product Knowledge Required: * Prior experience/knowledge with hearing aids is a plus Skills/Abilities: * Professional verbal and written communication * Strong relationship building skills with patients, physicians, clinical staff * Experience with Microsoft Office and Outlook * Knowledge of HIPAA regulations * EMR/EHR experience a plus Work Experience: * 2+ years in a health care environment is preferred * Previous customer service experience is required Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team! We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability. We thank all applicants in advance; however only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources. #INDPCC Sonova is an equal opportunity employer. We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

Puget Sound Hearing, part of AudioNova - a Sonova Brand Office: 21727 76th Ave. W Suite A Edmonds, WA 98026 Compensation: $22.00 - $23.00 an hour + Sales Incentive Program! Schedule: Monday-Friday, 8:30 AM - 5:00 PM What We Offer: Medical, Dental, Vision Coverage 401K with a Company Match FREE hearing aids to all employees and discounts for qualified family members PTO and Holiday Time No Nights or Weekends! Legal Shield and Identity Theft Protection 1 Floating Holiday per year Job Description: The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC can provide support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic. As a Hearing Care Coordinator, you will: Greet patients with a positive and professional attitude Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic Collect patient intake forms and maintain patient files/notes Schedule/Confirm patient appointments Complete benefit checks and authorization for each patients' insurance Provide first level support to patients, answer questions, check patients in/out, and collect and process payments Process repairs under the direct supervision of a licensed Hearing Care Professional Prepare bank deposits and submit daily reports to finance General sales knowledge for accessories and any patient support Process patient orders, receive all orders and verify pick up, input information into system Clean and maintain equipment and instruments Submit equipment and facility requests General office duties, including cleaning Manage inventory, order/monitor stock, and submit supply orders as needed Assist with event planning and logistics for at least 1 community outreach event per month Education: High School Diploma or equivalent Associates degree, preferred Industry/Product Knowledge Required: Prior experience/knowledge with hearing aids is a plus Skills/Abilities: Professional verbal and written communication Strong relationship building skills with patients, physicians, clinical staff Experience with Microsoft Office and Outlook Knowledge of HIPAA regulations EMR/EHR experience a plus Work Experience: 2+ years in a health care environment is preferred Previous customer service experience is required Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team! We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability. We thank all applicants in advance; however only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources. #INDPCC

Patient Access Representative - MUST live in Washington or relocate Job Number: 1323468 Posting Date: Nov 22, 2024, 8:00:00 AM Description Job Summary: Perform general patient access and registration duties in EPIC Practice Management, such as, answer telephones, make appointments, process referrals, maintain provider templates and appointment schedules, verify patient demographics and insurance coverage. Perform general patient account management duties, such as, obtain prior authorization for services, process items in the appropriate work queues to complete registration and enter service capture data. Ensure patient accounts and coverage structures meet Kaiser Permanente standards and billing requirements of various payors. Function as liaison to Patient Financial Services and the Health Plan. Communicate with external government payors and employers, as necessary. Work directly with patients on billing related matters and provide fee estimates to patients for Kaiser Permanente services. May perform duties related to cash collection and depositing. Demonstrate strong customer service and communication skills. Adhere to HIPAA and patient confidentiality requirements. May act as the patients first point of contact with Kaiser Permanente Essential Responsibilities: Patient Access and Registration Answer phones Perform appointment making processes Complete accurate patient registration, such as, verification of patient demographics and payor coverage Perform check-in, check-out, admit and discharge tasks Build and maintain appointing templates Perform online account set up verification Communicate with patients via multiple channels Process internal and external referrals General Account Management Confirm and set up payor coverage structures Obtain prior authorization for services Process appropriate items in the patient, claim edit and charge review work queues Act as liaison to Patient Financial Services and the Health Plan Communicate with external government payors and employers, as necessary Perform manual service capture and data entry Act as liaison to Health Information Management Coding Specialist for facility specific coding issues Apply account review criteria and billing guidelines in preparation for off site billing of professional services Provide fee estimates for KP services Assist patients with billing questions Cash Collection and Depositing Collect co-pays and cost shares for services Process refunds Perform daily cash reconciliation and reporting for retail transactions Process daily till closeout Prepare bank documentation, combine and reconcile deposits of cashiers in the facility Customer Service Adhere to Kaiser Permanente behavior & appearance standards Demonstrate strong customer service and communication skills Treat customers with courtesy and respect Adhere to HIPAA and patient confidentiality requirements May act as a guide when a patient accesses Kaiser Permanente services Qualifications Basic Qualifications: Experience Minimum one (1) year of experience in a business office of a medical care delivery, hospital, insurance company or a large contact center AND experience in electronic patient accounting, scheduling or customer information systems OR minimum two (2) years of experience providing excellent customer service in a fast-paced environment. Per the National Agreement, current KP Coalition employees have this experience requirement waived. Education High School Diploma OR General Education Development (GED) required. License, Certification, Registration N/A Additional Requirements: Basic PC skills in MS Windows environment.10-key and typing (35 WPM).Customer service skills.Ability to effectively communicate with a diverse customer base.Srong organizational skills. Preferred Qualifications: One (1) year of experience in processing various types of billing, including workers compensation, subrogation, coordination of benefits, and private/self-pay.Three (3) years of additional experience in a patient care setting.Familiar with medical terminology.Knowledge of delivery system business operations processes, including appointing, account intake and verification, cashiering, financial interviewing, referral processing and data entry.Working knowledge of health care insurance practices and billing.Knowledge of health care payer/insurer types, including state and federal workers compensation, commercial, subrogation, self-insured, Medicare (CMS) and Medicaid (DSHS).Understanding of Kaiser Permanente insurance products and benefits.Proven ability to establish credibility and respect with patients.Proven ability to problem solve and take initiative.Ability to provide feedback and education to other staff regarding correct procedures.Demonstrate a high degree of adaptability, productivity, and reliability as well as an ability to work independently in an ambiguous environment.Effective interpersonal, communication, and customer service skills for both face-to-face and telephone interactions with patients, medical staff, and team members.Positive, open-minded, and focused on continuous improvement.Ability to learn new processes, procedures, and software programs quickly, while demonstrating attention to detail and accuracy in their daily work.Use of Epic Cadence/Prelude/Resolute or other patient scheduling and accounting systems.Understanding of Kaiser Permanente billing protocols and cash posting systems.Vocational training in medical office procedures and billing.Coursework or practical training and experience in ICD-9 and CPT coding.Primary Location: Washington-Seattle-Northgate Medical Center Regular Scheduled Hours: 1 Shift: Day Working Days: Mon, Tue, Wed, Thu, Fri, Sat, Sun, Variable Start Time: 08:00 AM End Time: 05:00 PM Job Schedule: Part-time Job Type: Standard Employee Status: Temporary Job Level: Individual Contributor Job Category: Customer Services Public Department Name: Northgate Medical Center - Reception/Cashier - 1130 Travel: No Employee Group: J04|OPEIU|OPEIU Local 8 Posting Salary Low : 22.85 Posting Salary High: 35.36 Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.Click here for Important Additional Job Requirements. Share this job with a friend You may also share this job description with a friend by email or social media. All the relevant details will be included in the message. Click the button labeled Share that is next to Submit.

Requisition ID: 912368 Store #: 00T038 Silver Lake Eye Clinic Position:Full-TimeTotal Rewards: Benefits/Incentive Information TeamVision has provided superior patient care in our community and we are committed to hiring team members who are dedicated to ensuring excellent vision care is provided to every patient. Our practice fosters a work culture which supports teamwork and builds upon the skills and talents of our employees. We value individuals of integrity who are positive, dependable, and flexible in their work. In return we provide a positive and supportive work culture, offer tremendous incentive opportunities, and support professional development. Our Practice strives to improve quality of life for our patients each day by providing the finest in eye care, expert optical professionals, and an inviting environment. We provide a wide range of vision care services including full-scope optometric patient care, ocular disease management, routine comprehensive eye exams, refractive services, Vision Therapy, and more. Our Optometrists utilize their knowledge, efficiency, and the most modern technology to provide the best vision for everyone. Our Practice is a part of TeamVision, a Management Service Organization within EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses. Together, we provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in our community.GENERAL FUNCTION This role supports the practice by coordinating the daily administration of doctors, visitors, and patients within the local practice. This position ensures an unsurpassed patient experience by seamlessly linking the doctor and other practice functions together. This role supports establishing the practice as the premier destination for all vision needs within the community. MAJOR DUTIES & RESPONSIBILITIES Greets patients without delay. Promptly answers the telephone in a friendly and courteous manner. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone. Keeps patient appointments on schedule by notifying doctor/provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays. Facilitates reminder calls to patients for appointment confirmation and order pickup notification. Records and updates financial information, collects patient charges, and files, collects, and expedites third-party claims. Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of supplies. Protects patients' rights by maintaining confidentiality of medical, personal, and financial information in accordance with HIPAA. Determines both medical and vision insurance eligibilty in accordance with patients current plan coverage. Ensures all office systems are maintained. Maintains a safe working environment for all team members and patients. Maintains operations by following policies and procedures, reporting needed changes. Contributes to team effort by accomplishing related tasks as needed. Works weekends and evenings in support of the business needs (varies by location). Adheres to attendance and daily time keeping requirements. Adheres to all company policies and procedures. Consistently maintains proper dress code. Performs other administrative responsibilities as assinged by Practice Manager or as business needs. BASIC QUALIFICATIONS High School graduate or equivalent 2+ years of office experience in a healthcare setting Strong customer service skills (internal and external) Strong communicator and listener Problem solving ability Organization skills PREFERRED QUALIFICATIONS Familiarity with in-store technology, such as point-of-sale, patient record systems, and other software applications Basic knowledge of services, products, vision insurance plans/coverage and office operations Strong interpersonal skills Pay Range: 16.66 - This posting is for an existing vacancy within our business. This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. .job Title{ display:none !important; } Nearest Major Market: Seattle Nearest Secondary Market: Everett Job Segment: Patient Care, Nursing, Ophthalmic, Optometry, Clinic, Healthcare