Patient service representative jobs in Rock Hill, SC - 532 jobs

Back to Search Results Patient Service Representative I Hospital PT 0745-1800 Cornelius, NC, United States Shift: Various Job Type: Regular Share: mail

Why Join Howden US? At Howden, we're not just building a business- We're rewriting the rules of what a global insurance broker can be. And now, it's your turn to be part of something extraordinary. From three people and a dog to over 22,000 employees across 56 countries, we've grown into a $4bn revenue powerhouse with bold ambition: to become a $13bn business with 40,000 people by 2030. We're launching our US retail platform with the same entrepreneurial spirit that's driven our success worldwide- and we're looking for trailblazers to help shape the future. Why Howden? You'll Own It With 6,000 employee shareholders owning 34% of the company, our unique ownership model means you're not just joining a team-you're building a business you truly own. You'll Be Empowered We're a destination for talent where people are trusted to look after their clients and grow together. You'll have the freedom to lead, backed by global scale and local expertise. You'll Be Part of Something Bigger Our integrated platform spans broking, reinsurance, and MGA capabilities-giving you access to everything you need to deliver for clients and build something remarkable We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will. What is the role? The Client Service Representative plays a critical role in supporting the end-to-end client lifecycle-from onboarding through renewal and ongoing service. This role partners closely with Account Executives and Account Representatives to ensure timely, accurate, and compliant delivery of client documentation and service requests. You will serve as the operational backbone of the client team, coordinating with carriers, accounting, and internal service teams to ensure seamless execution and an exceptional client experience. The Client Service Representative combines strong attention to detail with proactive communication and problem-solving skills to maintain client satisfaction and operational excellence. What will you be doing? Client Onboarding & Data Management Collect and organize client data to support onboarding, renewals, and program changes. Maintain accurate records in internal systems, ensuring data integrity and audit readiness. Assist in setting up new client accounts, verifying information, and coordinating across teams for a smooth onboarding experience. Placement & Renewal Support Prepare renewal materials, marketing submissions, and side-by-side coverage comparisons to support placement activities. Coordinate with clients and carriers to gather, validate, and reconcile exposure data and program details. Track key renewal milestones and ensure timely completion of all deliverables. Proposal & Binding Develop draft client proposals, including financing options, coverage summaries, and supporting documentation. Facilitate the binding process by coordinating with carriers and ensuring all program details are accurately captured in systems. Verify accuracy of binders, endorsements, and policy confirmations before delivery to clients. Billing & Accounting Coordination Partner with accounting teams to manage invoices, allocations, and fee agreements. Ensure compliance with internal controls and regulatory requirements, including surplus lines tax filings. Investigate and resolve billing discrepancies promptly, maintaining clear communication with clients and internal stakeholders. Policy Issuance & Documentation Deliver policies, certificates of insurance (COIs), and Auto ID cards to clients accurately and on time. Review endorsements, renewals, and policy documents for completeness and accuracy. Maintain organized documentation in line with audit, compliance, and data standards. Ongoing Client Service Support mid-term adjustments and policy changes, ensuring timely confirmation and documentation to clients. Conduct audit checks and assist with ad hoc client reporting or analysis as requested. Respond promptly to client inquiries, providing clear, professional, and solution-oriented communication. Key Skills & Competencies Client Focus: Committed to delivering timely, accurate, and high-quality service. Organizational Skills: Able to manage multiple deliverables and priorities with attention to detail. Communication: Strong written and verbal communication for collaborating across clients, carriers, and internal teams. Problem-Solving: Skilled at identifying issues and resolving them efficiently and diplomatically. Technical Proficiency: Comfortable working in insurance management systems (Epic, AMS360, or similar) and Microsoft Office tools. Team Collaboration: Works effectively as part of a client service team, demonstrating reliability and initiative. Qualifications Bachelor's degree in Business, Insurance, or a related field; or equivalent work experience. 2+ years of experience in insurance operations, client servicing, or administrative support preferred. Familiarity with Certificates of Insurance, policy documentation, and billing procedures a plus. Strong organizational and communication skills with a client-service orientation. Proficiency in Microsoft Office Suite (Excel, Word, Outlook) Experience with insurance agency management systems (Epic, CSR24, AMS360, or similar) preferred. What do we offer in return? A career that you define. Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society's greatest challenges. And we know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work - and vice versa. That's why we do our best to support our people in every aspect of their lives. Diversity and Inclusion At Howden we value diversity - there is no one Howden ‘personality type'. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other, in the small everyday moments and the bigger challenges We are determined to make a positive difference, at work and beyond We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect - regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances. Our sustainability promise We're on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here.

We are looking for a Crew Scheduler. This is an excellent opportunity to join a Global Company who operate at the focal point of sports, music, entertainment and culture, serving talent, brands and properties across the world! What You Can Expect Location - Charlotte, North Carolina, USA Salary - $65,000 Work type - Fixed Term Contract until 31/07/2026 Main Responsibilities as a Crew Scheduler Crew Scheduling & Allocation Create and manage crew schedules for all event phases, ensuring full coverage while adhering to labor laws and union guidelines. Assign duties based on crew skills, experience, and event requirements, including shift rotations and special requests. Communication & Coordination Clearly communicate scheduling details and updates to crew, managers, and stakeholders. Handle last-minute changes or emergency shifts to address gaps or unforeseen challenges. Attendance & Availability Tracking Monitor crew availability, attendance, and punctuality, ensuring compliance with event guidelines. Maintain attendance records and oversee crew check-ins/check-outs. Logistics & Operational Support Collaborate with logistics teams to ensure crew have equipment, credentials, and access. Coordinate transportation and brief crews on safety procedures and operational protocols. Problem-Solving & Adaptability Resolve scheduling conflicts and personnel issues promptly to avoid event disruptions. Offer flexible solutions for last-minute adjustments and proactively anticipate crew needs. Post-Event Analysis & Compliance Provide reports on crew performance, attendance, and scheduling efficiency, recommending improvements. Ensure adherence to health, safety, and labor compliance while supporting crew well-being. Skills, Qualifications, and Experience Proven experience in crew scheduling for events or entertainment industries. Proficiency in scheduling tools (e.g., Excel, Crew Scheduling Systems). Strong communication, organizational, and problem-solving skills. Knowledge of health and safety standards for large-scale events. Flexible to work evenings, weekends, and holidays as needed. What's In It For You? Amazing company to work for! Competitive benefits. For further information on this Crew Scheduler role apply below We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. By applying you are confirming you are happy to be added to the Addition mailing list regarding future suitable positions and marketing efforts. You can opt out of this at any time simply by contacting one of our consultants.

LHH is seeking a contract position, with potential for permanent employment, to support day-to-day customer interactions and administrative support functions within a fast-paced environment. This role is ideal for candidates with strong communication skills who enjoy problem-solving and delivering a high level of service. Key Responsibilities: Respond to customer inquiries via phone, email, or internal systems Provide order status updates, resolve issues, and escalate concerns as needed Enter and maintain accurate customer and order information in internal systems Coordinate with internal teams to ensure timely and accurate responses Assist with general administrative and customer support tasks Maintain professionalism and a customer-focused approach in all interactions Qualifications: Previous customer service or call center experience preferred Strong verbal and written communication skills Ability to multitask and manage priorities in a fast-paced setting Proficiency with Microsoft Office or similar systems preferred Position Details: Employment Type: Contract-to-Hire Pay Rate: $18-$20 per hour, based on experience Schedule: Full-time

Director of Crew Scheduling Category - Executive Leadership Position Type - Full-Time - Supervisory On behalf of our client, In-Flight Crew Connections is hiring for a Director of Crew Scheduling with a leading U.S. airline operator. Our client offers exceptional opportunities for professional growth and long-term career development within a collaborative, inclusive, and safety-focused environment. Teamwork, diversity, and respect are core to their culture, and they are committed to fostering a workplace where employees feel valued, supported, and empowered to succeed. Employees enjoy a comprehensive benefits package, including industry-leading travel privileges that allow team members and their families to explore destinations worldwide while creating meaningful experiences beyond the workplace. Position Summary The Director of Crew Scheduling provides leadership and oversees the performance of the Crew Scheduling department to ensure the company achieves goals and objectives associated with safety, reliability, productivity, and operational efficiency. This role is responsible for the daily operation of crew member's schedules to ensure federal regulatory compliance, Collective Bargaining Agreement requirements, and company policies. As a people leader, this role establishes strategic goals and tactical direction for the team using data driven decisions focused on continuous improvement and flawless execution of best practices ensuring operational performance goals. Job Responsibilities Oversee the daily scheduling requirements of all crew members and responsible for maintaining compliance with applicable FAA regulations, Collective Bargaining Agreements, flight crew qualifications, and policies and standards established by The Airlines. Establish strategic goals and direction for the Crew Scheduling team. Identify and anticipate operational disruptions and solve them in an active manner. Monitor developing situations and communicate constraints to appropriate workgroups and escalate when needed. Partner with Director of Integrated Operations Center (IOC) during irregular operations (IROP) to develop and execute a recovery plan to mitigate further schedule impact and coordinate with all necessary departments, including third party vendors. Establish monthly staffing grids to provide the best crew staffing possible. Establish and maintain strong and effective working relationships with ALPA and AFA union leadership to discuss requested improvements, concerns or gain clarity on agreements to provide short and long-term solutions to problems. Participate as a Company designee of the ALPA/AFA Grievance Review Committee. Assist with contract negotiations and provide analysis of proposed contractual changes. Drive improvements in the daily operation with working relationships through cross-functional problem solving and collaboration with Flight Operations, Inflight, training and all other operational departments. Direct the development and revision of the Crew Scheduling Policies and Procedures Manuals. Ensure that all hotel rooms are confirmed monthly, including any anticipated additional daily rooms blocks. Provide direction for development and continuous improvement of systems, programs and applications used by the Crew Scheduling team. Provide leadership, coaching, direction, motivation, and supervision of direct reports. Appraise performance, provide feedback, take corrective action, and oversee training and development of the team. Promote quality customer service with all crew members. Responsible for the quality of the Scheduling/Reporting System and to assess the impact of changes made to the controls in Scheduling/Reporting System. Has the authority to establish and modify policies, procedures, instructions, and information for the Scheduling/Reporting System. Collaborate with Crew Pay and other departments to develop and improve procedures in the crew managing system regarding pay. Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs. Performs other duties as assigned. Qualifications Required High school diploma or equivalent. Previous experience in crew scheduling or crew planning is required as well as previous experience in managing a crew scheduling or related department. Must have excellent oral and written communication skills. Experience in a crew management system and Microsoft Office software. Ability to speak/read/write in English. If hired, must be able to demonstrate that you are authorized to work in the US. Preferred Bachelor's degree. Benefits All eligible team members enjoy a comprehensive benefits package, including: Travel privileges with a leading US Airline's global network A generous vacation plan designed to let you enjoy your travel perks 401(k) with company match Profit-sharing and bonus opportunities A choice of three health plan options, all with nationwide coverage Premium dental coverage Vision plan options Access to 24-hour virtual urgent care services Family planning and fertility treatment LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children Flexible Spending Accounts for both Health Care and Dependent Care services Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional Additional Information Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, the employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 lbs; use hands to handle or feel; and reach with hands and arms. AAP/EEO Statement: Equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law. Security Clearance: All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209 as well as a pre-employment drug screen. Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Equal Employment Opportunity and Affirmative Action employer

• Associate degree or completion of technical program in craft discipline (mechanical, electrical, instrument and controls, etc.) or nuclear operations desired. • Prior work experience demonstrating working knowledge of craft specialty/nuclear operations; related work experience preparing maintenance (PM/CM/Outage) schedules required. • Considerable knowledge and work experience in project planning and work management. Knowledge of company software and systems used for scheduling outages. • Proficiency in Critical Path Method (CPM) schedule analysis, with considerable experience in the use of a computer, spreadsheet applications, and on-line scheduling software. • Proven ability to prepare and present technical information and data in a variety of formats. • Previous experience working with LAN-based project scheduling tools. • Excellent organizational skills, ability to prioritize work of self and others, work in a fast-paced environment. • Excellent communication skills and demonstrated experience through effective interaction with various levels of employees and management. • Demonstrates strong analytical and abstract thinking skills, good problem-solving skills, skill in determining the impact of changing variables on plant operations. • Ability to process information and make decisions quickly in a fast-paced environment. • Must be detailed oriented. Ideal Experience: • Nuclear Operations • Outage experience Education: • Associate's degree

The Gardner-Webb University College of Health Sciences seeks Standardized Patients (SPs) to work with our students during Objective Structured Clinical Examinations (OSCEs) and/or simulated clinical experiences. This is a part-time, temporary position in which we are building a pool of applicants to use as needed throughout the year. The College of Health Sciences includes students from the Department of Exercise Science, Department of Physician Assistant Studies, Hunt School of Nursing, and School of Psychological Science and Counselor Education. Each health science program is designed to be practice-oriented while developing in students an aptitude for knowledgeable and nurturing patient care. The mission of the College of Health Sciences is to prepare graduates for employment in various healthcare fields by providing a rigorous, evidence-based education in a Christ-centered, interprofessional, and collaborative environment. Graduates of the College of Health Sciences will be prepared to provide service-oriented leadership within diverse healthcare settings. The standardized patient will play the role of acting as a patient while the health science student interviews, performs a physical exam, assesses, and/or develops a plan for the patient's presenting complaint. For each OSCE or simulated clinical experience, the SPs are provided a written script describing the patient's symptoms to prepare for their role. Applicants should feel comfortable in an acting role with the expectation of memorizing scripts.

The Patient Representative provides day-to-day administrative support to Outpatient Breast, Vein, and Carolinas Imaging Services (CIS) sites to maintain office flow and efficiency. The Patient Representative is responsible for check-in, including patient reception and registration, collecting payments, and scheduling exams for patients as needed. They also assist with onboarding and training new employees. This position is the first point of contact for patients as they arrive for their appointments and therefore plays an integral role in delivering an exceptional patient experience. Shift Details: T - F / 7a - 6p Essential Duties and Responsibilities: Responsible for patient reception and registration, including preparation of patient paperwork and maintaining demographic and insurance information in electronic records system(s). Collects payments and or/establish payment plans at the time of service. Answers, investigates and/or directs patient inquiries or complaints to appropriate parties. Schedules patient appointments and procedures. Manages incoming phone calls, acting as a resource for patients, referring providers, and colleagues. Conducts outgoing patient correspondence, including appointment confirmations and following up on missed visits to ensure patients are seen in a timely manner. Effectively communicates with other Patient Representatives and clinical staff to help maintain office flow and efficiency. Works with centralized teams to ensure necessary authorizations, financial estimates, and orders are on file. Assists Patient Representative Managers and Lead Patient Representatives with onboarding and training new employees. Proactively assists other Patient Representatives and clinic staff with questions or tasks. Other duties as assigned. Minimum Qualifications: Education/Licensing/Certification: High school diploma required Associate's degree preferred Experience (years and type): 1+ years' medical office experience required Knowledge and Skills: Familiarity with outpatient clinical setting and patient registration workflows Familiarity with medical terminology Excellent customer service, both internal and external Excellent communication skills Ability to work independently and as part of a team Excellent time management and organizational skills Ability to thrive in a fast-paced environment Attention to detail Computer literate Travel Required (% of time): 0 - 25% Physical Requirements & Work Environment: Primarily sitting; standing and walking as needed Lift up to 25lbs Possible exposure to radiation, infectious disease, bloodborne pathogens Overtime as needed depending on business need Shifts subject to variation depending on business need

The National Board of Examiners in Optometry (NBEO) is hiring part-time Standardized Patients to assist the organization. Founded in 1951, the National Board of Examiners in Optometry is an independent, non-governmental, non-profit organization whose examinations are universally accepted for optometric licensure in the United States and internationally. NBEO's mission is to protect the public by developing, administering, scoring, and reporting results of valid examinations that assess competence in optometry. NBEO has a full-time staff of 28 and utilizes over 100 optometrists as subject matter experts nationwide in support of its examination programs. NBEO is one of the few national boards in any profession with a repertoire of exams that include computer-based tests, an advanced competence exam, and clinical skills test using standardized patients at the National Center of Clinical Testing in Optometry (NCCTO). We work to maintain the best possible environment for our employees, where people can learn and grow with the organization. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture. This role is a part-time, onsite position based in Charlotte, NC. Pay Starting at $17.00 per hour Highlights: Participate as a standardized patient in an optometric licensure examination. In this role you will be trained to sit for examinees by simulating a patient with symptoms or problems, as well as participating in clinical optometric procedures of an eye examination. The typical work week ranges from 12-24 hours, depending on scheduling needs. $500 retention bonus after 3 months of successful employment! See full job description below. Reporting to the NCCTO Site Manager, Standardized Patients are responsible for maintaining a highly standardized testing environment for candidates to high-stakes licensure examinations. Essential Duties and Responsibilities include the following: Participate in the clinical skills exam performed by Optometry candidates Anterior Segment procedures include: Biomicroscopy-an evaluation of the eyelids, eyelashes, lacrimal drainage, conjunctiva, sclera, cornea, anterior chamber, iris, crystalline lens and includes upper lid eversion Goldmann Applanation Tonometry-a measurement of the intraocular pressure Gonioscopy-a procedure using a type of contact lens to assess the relative openness of the anterior chamber angle Posterior Segment procedures include: Binocular Indirect Ophthalmoscopy-an assessment of the peripheral retina Dilated Biomicroscopy and Non-Contact Fundus Lens Evaluation-includes evaluation of the lens, vitreous, and retina including the optic nerve and macula Portray real-life patients to simulate symptoms or problems Serve as a proctor for the Injections Skill Exam, the Laser and Surgical Procedures Exam and Posterior Segment Skills of the Part III PEPS exam when requested. Properly complete a checklist before and after testing as part of standard operating procedures Clean optometric equipment following specific protocols Assess candidate performance based on scoring criteria set for this position Maintain strict confidentiality of all secure exam materials and information and candidate information Report any testing abnormalities or candidate issues promptly Consistently adhere to training and standardization requirements Qualifications: High School Diploma or GED Additional General Skills Required: Demonstrate reliability and punctuality; Pay great attention to detail before, during, and after testing administrations; Exhibit excellent communication and listening skills; Provide appropriate feedback regarding a candidate's performance; Follow appropriate protocols for the video and audio recording of exam performances for scoring and education purposes; Contribute as a team player based on organizational needs

The Patient Services Coordinator (PSC) serves as the main administrative contact for both patients and clinicians at their assigned center to ensure that the center runs smoothly daily. The PSC will provide excellent clinician and patient support in a pleasant working environment that embody our core values: ICARE-Integrity, Community, Accountability, Results, Enthusiasm. A detailed description of role responsibilities are outlined below. Administrative Responsibilities: • Telephone management: Answer incoming phone calls, assist caller with all requests, connect with other departments when necessary, retrieve and process voice mails, relay all messages to appropriate individuals within 1 business day • Learn, become proficient and utilize all MPCC systems (AMD, MEND, PETAL, Five9, Company Portal) • Maintain the center environment to ensure clinician, patient, and shared spaces are used appropriately and kept clean • Adhere to the Missed Visit Report SOP responsibilities as outlined • Adhere to the Medical Records Policies and Procedures responsibilities as outlined • Coordinate lunches with pharmaceutical representatives and Center Directors on center calendar • Order center and clinical supplies • Maintain current stock of clinician appointment cards • Check email and respond to received emails and Teams messages • Attend all meetings and trainings as assigned Responsibilities to Clinicians: • Task clinician messages that need their attention (non-medication patient questions) using the SBAR communication format • Forward all important patient or referring clinician correspondence to clinician in timely manner • Task MST messages that need their attention (medication related questions) • Process and send out pharmacogenetic testing • Process and send out drug screens • Administer computerized testing for patients and upload results (CNS-VS and Qb) • Confirm that Center calendar is current with team member time off requests Patient Responsibilities: • Greet patients professionally and respectfully upon entering by adhering to the MPCC Service Excellence Standards • Check- in patients and ensure clinician is notified of patient's arrival • Obtain all new patient paperwork, a copy of a photo ID and insurance card (front and back) < OR> • Confirm each patient's demographic information at each visit (insurance, address, phone number, email) • Collect the patient's payment for DOS, existing balance and any other payment required. • Upload patient notes, information, etc. into the patient's charts in AMD • Notify Prior Authorization department of any requests and follow up as needed • Prepare, scan, transmit letters and/or documentation as needed • Manage wait list for patients requesting a sooner appointment • Schedule and reschedule appointments as necessary Requirements for Position: • Travel to different locations and act as additional coverage as needed (primarily float position) • Excellent communication skills, both verbal and written • Organized with an ability to multi-task • Ability to maintain calm and professional demeanor in potentially stressful situations. • Ability to problem solve • At least 1 - 2 years working in an office setting (preferably medical) Proficient computer and software skills Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While working the essential functions of this job, the employee is occasionally required to stand, walk, sit, lift, carry, use hands to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk, hear and lift and/or move up to 40 pounds. Work Environment: While performing the essential functions of the job, the team member comes in contact with patients in a wide variety of circumstances. The team member may be exposed to unpleasant situations including accidents, injuries, illnesses, patient elements and varying or unpredictable situations.

VIA Health Partners is an industry leader and top-10 nationally ranked provider of end-of-life care. More importantly, we are proud to be a community-based, not-for-profit hospice & palliative care provider. We have deep community roots, with decades of experience serving ALL patients' and families' needs regardless of their ability to pay or their medical complexity. We are a people-first organization whose funds go to serve our mission. Due to our significant growth, we are looking for amazing new staff who share these same values. Apply now and be a part of our success story. We provide excellent benefits including: Medical, Vision, and Dental plans through BCBS 28 days of Paid Time Off Excellent mileage reimbursement rate 403b Retirement plan with matching Focused programs honoring Veteran patients Assistance with achieving Certified Hospice & Palliative Nurse (CHPN) Best Orientation and Onboarding program you've experienced Seasoned Hospice leaders guiding your career growth Summary The Patient Services Coordinator is responsible for scheduling visits for field staff, assisting with the coordination of patient care, medical records and new processing referrals in the branch office. Works under the direction of the Business Office Manager to ensure the proper utilization of clinical resources to maximize care quality and staff efficiency. Responsible for scheduling and communicating with field staff, patients, and Business Office Manager regarding scheduling of patient services. Essential Functions Essential Duties Initiates initial contacts with patients and families to introduce the palliative medicine team and to answer questions about services, if working in Medical Services. Obtains verbal consent to schedule initial Nurse practitioners (NP) visit, if working in Medical Services. Assists with back-office tasks in Homecare Homebase (HCHB) including moving patient from pending to current and ensuring correct service location. Ensures patient visits are scheduled and performed timely. Prepares weekly clinician schedules, such as Face to Face visits. Reviews clinician schedules daily or more frequently as needed to determine capacity opportunities and ensure productivity standards are being met. Ensures clinicians are assigned and scheduled in the most efficient geography, maximizing clinician efficiency, utilizing the lowest possible discipline, matching skill with required care, and optimizing clinician capacity. Processes new referrals to the branch office and assists in scheduling of admission visits. Ensure missed visits are scheduled by the end of the current week or referred to the Clinical Team Manager for resolution. Works collaboratively with field clinicians to ensure all patient visits are scheduled and completed as ordered within the plan of care. Manages calls from patients and field staff related to scheduling issues. Refers clinical and performance related issues to the Business Office Manager. Monitors hospitalized patients, communicates, and ensures the team follows up as necessary. Completes requested schedules ensuring all orders and services (e.g., lab draw, supervisory visits, add-on visits or disciplines, etc.) are included as required. Supports branch operations and works collaboratively to ensure timely communication with patients, clinicians, referral sources, and other office staff. Maintains medical records, obtains supplemental record and processes document attachment. Runs all applicable reports and responds to workflow taking appropriate actions. Assists with internal or external transfer of patients between branches and or services. May perform other duties as required Qualifications Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions . Minimum Qualifications Associate degree in related field required. Minimum 2 years related experience in an office environment, preferably in a health care facility/setting. Computer proficiency is required (Microsoft Word, Excel, Outlook).

Department: 39741 GCMG AMS Administration: Corporate - Referrals Status: Part time Benefits Eligible: No Hours Per Week: 8 Schedule Details/Additional Information: Monday - Friday 8am - 5pm Pay Range $20.80 - $31.20 Essential Functions Completes referrals for patients and coordinates with referring and receiving practices and/or departments. May coordinate and prepare financial estimates for patients. Obtains all authorizations needed. Directs patients to providers in their insurance plan. Reviews benefits and educates patient on insurance coverage. Coordinates and schedules surgical procedures, diagnostic testing, or other services within various departments with internal and ancillary providers. Reviews schedules and confirms schedules are accurate and time is properly allocated. Follows up on all referrals to ensure no care gaps. Physical Requirements Must be able to sit for long periods of time and work in a fast-paced office environment. Should be able to bend and lift up to 10 lbs. Education, Experience and Certifications High School Diploma or GED required. Computer experience required. Thorough understanding of Insurance coverage (FSC/Coverage/Plan types) and Medical Necessity policies preferred. Knowledge of medical records software preferred. Customer service experience required. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

$15 / Hour At Carowinds, work is FUN! As an essential part of our Security Access team, you will be responsible for maintaining the safety and security of our park for guests and associates. You'll also: Greet guests cheerfully when they are entering the park. Monitor walk-through metal detectors. Monitor and screen guests and associates entering and exiting the park. Monitor, enforce and correctly report violations of park rules and applicable state laws. Enforce all park policies, rules and regulations. Some of our amazing perks and benefits: FREE admission to Carowinds and other Six Flags Entertainment parks! FREE tickets for friends and family! 10% discounts on food and 20% discounts on merchandise! Work with people from here, near, and from all over the world! Apply now if you're looking for a rewarding job that's also FUN! Carowinds offers convenient hours for any college student, retiree, and everyone in between! Our jobs can lead to a successful future by developing resume-building skills as well as gaining knowledge through training and work experience. Positions are currently available for those who are 18 and older. Responsibilities: We are here to make people happy!! Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness. Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Carowinds. Availability to include some weekdays, weekends, evenings, and holidays.

LHH is looking for a detail-oriented and proactive professional for a contract-to-hire B2B Customer Service Representative role in Matthews, NC! The ideal candidate will have a background in manufacturing environments and a strong understanding of global trade operations. This position is fully in office Monday - Friday. Responsibilities Serve as the primary point of contact for business clients, distributors, and internal teams regarding order status and logistics. Accurately enter and validate customer purchase orders in the internal system. Coordinate with production, sales, and logistics teams to ensure timely fulfillment and delivery. Manage freight arrangements, including booking carriers, scheduling pickups, and tracking shipments. Prepare and review shipping documentation such as commercial invoices, customs declarations, and regulatory paperwork. Troubleshoot and resolve any issues related to shipments, documentation, or customer inquiries. Maintain compliance with internal procedures, international trade regulations, and customer-specific requirements. Provide regular updates to the sales team on order and delivery status. Support general administrative tasks and contribute to continuous process improvements. Qualifications 2+ years of business to business customer service experience within a manufacturing or distribution setting. Familiarity with import/export processes and documentation is preferred Strong organizational skills and attention to detail. Excellent communication skills, both written and verbal, with a professional demeanor. Ability to collaborate across departments including engineering, finance, and production. Experience with ERP or order management systems.

Back to Search Results Patient Coordinator (CMA/RMA) Charlotte, NC, United States Shift: Various Job Type: Regular Share: mail

The Patient Representative provides day-to-day administrative support to Outpatient Breast, Vein, and Carolinas Imaging Services (CIS) sites to maintain office flow and efficiency. The Patient Representative is responsible for check-in, including patient reception and registration, collecting payments, and scheduling exams for patients as needed. They also assist with onboarding and training new employees. This position is the first point of contact for patients as they arrive for their appointments and therefore plays an integral role in delivering an exceptional patient experience. Shift Details: M - F / 7:30a - 4:30p Essential Duties and Responsibilities: Responsible for patient reception and registration, including preparation of patient paperwork and maintaining demographic and insurance information in electronic records system(s). Collects payments and or/establish payment plans at the time of service. Answers, investigates and/or directs patient inquiries or complaints to appropriate parties. Schedules patient appointments and procedures. Manages incoming phone calls, acting as a resource for patients, referring providers, and colleagues. Conducts outgoing patient correspondence, including appointment confirmations and following up on missed visits to ensure patients are seen in a timely manner. Effectively communicates with other Patient Representatives and clinical staff to help maintain office flow and efficiency. Works with centralized teams to ensure necessary authorizations, financial estimates, and orders are on file. Assists Patient Representative Managers and Lead Patient Representatives with onboarding and training new employees. Proactively assists other Patient Representatives and clinic staff with questions or tasks. Other duties as assigned. Minimum Qualifications: Education/Licensing/Certification: High school diploma required Associate's degree preferred Experience (years and type): 1+ years' medical office experience required Knowledge and Skills: Familiarity with outpatient clinical setting and patient registration workflows Familiarity with medical terminology Excellent customer service, both internal and external Excellent communication skills Ability to work independently and as part of a team Excellent time management and organizational skills Ability to thrive in a fast-paced environment Attention to detail Computer literate Travel Required (% of time): 0 - 25% Physical Requirements & Work Environment: Primarily sitting; standing and walking as needed Lift up to 25lbs Possible exposure to radiation, infectious disease, bloodborne pathogens Overtime as needed depending on business need Shifts subject to variation depending on business need

$15 / Hour At Carowinds, work is FUN! As an essential part of our Security Access team, you will be responsible for maintaining the safety and security of our park for guests and associates. You'll also: Greet guests cheerfully when they are entering the park. Monitor walk-through metal detectors. Monitor and screen guests and associates entering and exiting the park. Monitor, enforce and correctly report violations of park rules and applicable state laws. Enforce all park policies, rules and regulations. Some of our amazing perks and benefits: FREE admission to Carowinds and other Six Flags Entertainment parks! FREE tickets for friends and family! 10% discounts on food and 20% discounts on merchandise! Work with people from here, near, and from all over the world! Apply now if you're looking for a rewarding job that's also FUN! Carowinds offers convenient hours for any college student, retiree, and everyone in between! Our jobs can lead to a successful future by developing resume-building skills as well as gaining knowledge through training and work experience. Positions are currently available for those who are 18 and older. Responsibilities: We are here to make people happy!! Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness. Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Carowinds. Availability to include some weekdays, weekends, evenings, and holidays.

Back to Search Results Patient Coordinator (CMA/RMA)-Atrium Health Charlotte FT Charlotte, NC, United States Shift: Various Job Type: Regular Share: mail

LHH is seeking a Customer Service Representative for an entry-level contract position in Charlotte, NC! In this position, you'll serve as the first point of contact for customers, helping them find answers, directing them to the right resources, and ensuring they feel supported from the moment they reach out. This role also offers a strong pathway for professional growth-ideal for someone ambitious and eager to develop new skills. Responsibilities: Welcome and assist customers who reach out by phone, email, chat, or other communication channels Quickly assess each situation and provide clear, accurate information Route routine questions to the appropriate external or internal partners Identify opportunities that require specialized support and connect customers with the right team Resolve straightforward requests independently to create a smooth, positive experience Record all interactions accurately to maintain clean and compliant documentation Qualifications: 1+ year of customer service experience (experience in fast-paced settings is a bonus) Confidence using computers, basic software tools, and communication platforms Skill in listening, problem solving, and delivering information clearly Bilingual abilities, especially English/Spanish, are highly valued Works on-site with the team in an office environment Enjoys helping people and creating positive interactions Communicates with clarity, patience, and empathy Can manage several tasks at once Brings a team-oriented mindset and strong attention to detail