Patient service representative jobs in Rocklin, CA - 354 jobs

Industry: Rail / Transportation Are you an expert at analyzing project timelines and mitigating scheduling risk on complex infrastructure projects? We are seeking a highly analytical and experienced Risk Scheduler to join the team. This role is critical for ensuring the program stays on track. You will be responsible for assessing, managing, and mitigating risk associated with project timelines, resources, and project variables. You'll work closely with leadership and project managers, applying strong analytical skills to anticipate potential scheduling risks and ensure project goals are met on time. WHAT YOU'LL BE DOING As the Risk Scheduler, you will be the guardian of the program's schedule health, managing risks from identification through mitigation: Risk Analysis & Strategy: Identify potential scheduling risks and bottlenecks across the project. Analyze project timelines, dependencies, and constraints to determine areas of risk. Schedule Management: Create, maintain, and update project schedules to ensure timely delivery. Regularly monitor project progress to identify any deviations from the schedule plan. Mitigation & Optimization: Develop and implement strategies to minimize risks and optimize project schedules. Coordination: Work closely with project managers to understand project scope and objectives. Coordinate with team leads to guarantee resource availability aligns with the project timeline. Reporting: Develop and maintain risk reports, tracking changes and escalating significant issues as needed. Provide risk-based reporting to leadership, including the status of risk mitigation strategies. WHO WE'RE LOOKING FOR This is a senior-level position requiring deep experience in project scheduling and risk management. Experience & Education: Bachelor's degree in business, project management, engineering, or a relevant discipline. Progressive Experience: 10 years of experience in risk management and scheduling or a relevant discipline. Role Experience: Proven experience as a scheduler, project coordinator, and/or risk manager. Technical Knowledge: Strong understanding of risk management principles and scheduling tools (e.g., MS Project, Primavera, etc.). Preferred Qualifications Certification: Certification in Project Management (PMP, PMI-RMP, or equivalent). Licensure: Professional Engineering License. Industry Focus: Proven experience in construction and risk management. If you're ready to master the timeline and risks of a landmark project, apply for the Risk Scheduler role today!

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together. Alignment Health is seeking an compassionate, customer service oriented, and organized, bilingual Spanish care coordinator in California to join the remote Care Anywhere team. The Care Coordinator is responsible for supporting the Care Anywhere Program field providers, scheduling, outreach, and managing all care coordination needs for high-risk members enrolled with the program. If you're looking for an opportunity to learn and grow, be part of a collaborative team, and make a difference in the lives of seniors - we're looking for YOU! Individuals with front office medical assistant experience, experience supporting multiple providers, and high call volume experience are highly encouraged to apply. Schedule: Mondays - Fridays - Option 1: 8:00 AM - 5:00 PM Pacific Time (with 1-hour lunch) - Option 2: 8:30 AM - 5:30 PM Pacific Time (with a 30- minute lunch) General Duties / Responsibilities Manage (4) provider schedules to ensure schedules are filled. Prepare charts for upcoming home visit appointments (check member eligibility, gather records needed by the provider prior to the home visit) Conduct outreach for scheduling, appointment confirmation calls, wellness checks for high risk members, and to providers / pharmacies for member needs. Handle inbound / outbound Call (60 - 80 calls / day) Obtain medical records from provider offices, hospitals and skilled nursing facilities (SNF) and upload medical records to the electronic medical records (EMR). Submit referral authorizations to independent physician association (IPA) / medical groups for specialty, durable medical equipment (DME), and home health (HH) services. Coordinate lab orders, transportation for high-risk members. Documentation via EMR for Inbound / Outbound calls. Support short message service (SMS) and member outreach campaigns. Assist nurse practitioner (NP) team with visit preparation needs Appointment reminders to members Assign members to NP in EHR Provide needed documentation to NP for visits each day Direct inbound calls from members / family related to medication refills Assist with maintaining and updating members' records Assist with mailing or faxing correspondence to primary care physicians (PCP), specialists, related to, as needed. Attend Care Anywhere meetings / presentations and participates, as appropriate. Recognize work-related problems and contributes to solutions. Work with outside vendors to provide appropriate care needs for members Job Requirements: Experience: Required: Minimum (1) year experience entering referrals and prior authorizations in a healthcare setting. Preferred: 2 years' healthcare experience. Education: Required: High School Diploma or GED. Preferred: Completion of medical assistant program from an accredited school of training Training: • Preferred: Medical Terminology Specialized Skills: • Required: Able to communicate positively, professionally and effectively with others; provide leadership, teach and collaborate with others. Knowledge of ICD9 and CPT codes Knowledge of Managed Care Plans Able to type by 10-key touch minimum of 40 words per minute (WPM) Proficient with Microsoft Outlook, Excel, Word Effective written and verbal communication skills; able to establish and maintain a constructive relationship with diverse members, management, employees and vendors; Language Skills: Able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Able to write routine reports and correspondence. Communicates effectively using good customer relations skills. Mathematical Skills: Able to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Able to perform these operations using units of American money and weight measurement, volume, and distance. Reasoning Skills: Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Able to deal with problems involving a few concrete variables in standardized situations. Problem-Solving Skills: Effective problem solving, organizational and time management skills and ability to work in a fast-paced environment. Bilingual English / Spanish required. • Preferred: Knowledge working in Athena Licensure: • Required: None • Preferred: Medical assistant certificate Medical terminology certificate Essential Physical Functions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pay Range: $41,472.00 - $62,208.00 Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc. Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation. *DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at ******************************* If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email ******************.

Are you bored in your current position and are looking for growth and opportunities? Look no further! We are a thriving commercial construction company founded in 1977. Our Mission and Vision: To be the most trusted building partner in the communities that we serve. This is our goal in EVERYTHING that we do. This is how we know we are successful as a company. To reach this, we understand that our relationships are everything. Our relationships with owners, each other, and our community. In our actions, we commit to: Be there for each other Support our communities Be transparent Make things right S+B James Construction has been setting the standard for excellence in healthcare, education, life sciences, commercial, retail, industrial, and public works construction in Southern Oregon and Northern California. S+B James is an equal opportunity Employer. All applicants must be authorized to work in the United States. H1B Visa Sponsorship is available for this position. Opportunities for Position Location: Sacramento, CA Position Overview: The Scheduler is responsible for developing, monitoring, and updating project schedules to support the successful planning and execution of commercial construction projects. This role ensures accurate forecasting of timelines, resource allocation, and sequencing of activities across all phases of construction. The Scheduler works closely with project managers, superintendents, estimators, and subcontractors to provide schedule visibility, risk identification, and proactive solutions that keep projects on track. Key Responsibilities: Develop detailed baseline schedules for preconstruction, procurement, and construction activities using industry-standard scheduling software (Primavera P6, Microsoft Project, or equivalent). Maintain and update project schedules throughout all phases of the project lifecycle. Coordinate with project teams, superintendents, and subcontractors to gather accurate activity durations, sequencing, and progress updates. Perform schedule analyses, including critical path, variance, and what-if scenarios, to forecast impacts and recommend recovery strategies. Generate and distribute regular schedule reports, narratives, and look-ahead schedules to stakeholders. Support the estimating and preconstruction team with schedule input for bids, proposals, and project planning. Identify potential scheduling risks and work with project leadership to develop mitigation strategies. Ensure schedule compliance with contractual requirements and company standards. Assist in resource loading and leveling, ensuring labor and equipment availability aligns with project timelines. Support project close-out by maintaining accurate as-built schedules. Qualifications: Bachelor's degree in construction management, Engineering, or related field preferred (or equivalent work experience). 3+ years of scheduling experience in the commercial construction industry, preferably with a general contractor. Proficiency in scheduling software (Primavera P6, MS Project, or similar). Strong understanding of construction means, methods, sequencing, and logistics. Ability to interpret construction documents, specifications, and contracts. Excellent analytical and problem-solving skills with attention to detail. Strong communication and interpersonal skills to collaborate across departments and with subcontractors. Ability to work independently, manage multiple projects, and meet deadlines in a fast-paced environment. What We're Looking For: Valid driver's license. Proficient computer skills in Microsoft Office, Procore, and scheduling software. Ability to read and interpret documents such as plans and specifications, safety rules, operating and maintenance instructions and procedure manuals. Knowledge of construction principles/practices required. Self-starter with strong organizational, file management, and time management skills. Proven ability to prioritize and manage multiple projects in a team-based environment Ability to problem solve and develop outcomes with multiple stakeholders A knowledge seeker who will ask why and research things they do not understand Someone who can work hard and play hard! Salary: $125k - $165k (Depending on experience) Benefits: 100% Health insurance for Employee 401(k) with company match Dental / Vision insurance Paid time off Sick Days Wellness Days Paid Holidays Discretionary Bonus Company sponsored events in the community Recruiting Bonuses Company Credit Card Phone Allowance Annual Christmas Party with Hotel Use of SBJ Kings Suite - Light the Beam!

We are seeking a detail-oriented and customer-focused individual to join our team as a Patient Access Rep I. This role involves creating a positive experience for patients during the check-in and registration process, as well as managing a high volume of scheduling queue calls. Responsibilities include gathering necessary information, confirming insurance coverage, collecting payments, and providing exceptional service to our patients. Strong attention to detail, excellent communication skills, and the ability to handle a fast-paced environment are essential for success in this position. Qualifications: - High school diploma or equivalent - Prior experience in a customer service or administrative role is preferred - Proficient in computer skills, including knowledge of electronic medical record systems - Strong attention to detail and accuracy - Excellent verbal and written communication skills - Ability to handle confidential information with discretion - Demonstrated ability to multitask effectively - Empathy and compassion when interacting with patients - Familiarity with medical terminology and insurance procedures is a plus Responsibilities: - Welcome patients and manage a high volume of scheduling queue calls professionally and courteously during the check-in and registration process - Collect and accurately input patient demographic and insurance information into the system - Verify insurance coverage, obtain necessary authorizations or referrals, and explain financial policies - Collect patient payments accurately and ensure compliance with procedures - Provide outstanding customer service by addressing inquiries, resolving issues, and escalating concerns as needed - Schedule patient appointments, coordinate with other departments, and maintain patient information confidentiality - Collaborate with the healthcare team to ensure seamless patient flow and optimal experience - Stay updated on insurance regulations to effectively navigate insurance processes - Participate in ongoing training and professional development opportunities to enhance job knowledge and skills Join our team as a Patient Access Rep I and make a meaningful difference in our patients' lives. We offer a competitive salary and benefits package, including healthcare coverage, retirement plans, and paid time off. Take this opportunity to excel in a role where your contributions truly matter. Apply now to be part of our team!

Patient Service Representative The Patient Service Representative is primarily responsible for supporting our clinics daily operations through providing excellent customer service, administrative support and fulfilling general clerical office duties. Contributes to the overall positive work environment of the office by treating peers, managers, providers and patients with fairness, professionalism and courtesy. This role must ensure adherence to all HIPAA, OSHA, federal and state guidelines specific to patient care and privacy. Essential Functions: Greet patients & caregivers, providing welcoming and professional customer service. Scheduling & rescheduling patient appointments as needed. Chart preparation for following business day. Verifying eligibility & benefits: Listing co-pay, deductible, coinsurance on fee ticket. Obtaining prior authorizations or referrals as required for patient visit. Notify patients at check in if they will have to pay a deductible or co-insurance at checkout. Collect all monies due at time of service and post payments collected from patient copays & balances. Maintain public spaces, such as waiting rooms to ensure they are clean, comfortable and organized. Competently navigate and use all computer applications, including practice management systems, EMRs, internet-based applications and standard office applications. Assist patients at check in, including, but not limited to: Confirming/entering patient demographics into the practice management system. Assisting patients in completing consents, forms & obtaining copies of identification and insurance cards. Document and call no shows. Assist patients at check out, including but not limited to: Collecting & posting payments from deductibles, elective procedures & cosmetic treatments. Assisting with product sales. Scheduling follow up appointments as directed by the providers/clinical staff. Document and call no shows as needed. Scan completed fee ticket into patients' chart at end of visit. End of day fee ticket, batch submission and cash reconciliation with the highest degree of accuracy. Call center offices: All front desk staff logged in daily into the communication portal, and stay in close contact with call center. Process and submit medical records request in accordance with HIPAA guidelines. Distribute faxes as received to appropriate parties. Relay updates and information between patients, staff members and providers as needed in order to maintain a smooth patient flow, and service patient needs in a timely manner. Other duties as assigned by management from time to time. Qualifications Qualifications & Skills: Healthcare experience preferred Minimum High School diploma or equivalent Minimum 1-year prior customer service experience Proper demeanor for a Dermatology office Prior experience in Dermatology office setting a + Bilingual - Spanish speaking a + (not required) Detail and outcome oriented Able to handle a multitude of tasks in a sometimes, ever-changing environment Effective at listening, to understand, clarifying and responding to questions/concerns raised by patients Benefits: Health Insurance Dental Insurance Vision Insurance Paid time off Retirement plan Health Savings Account Wage Range - $23.00/hr to $28.00/hr DOE

Turning Point Community Programs is seeking a Care Coordinator-ECM for our Pathways program in Sacramento. This position is eligible for a $3000 sign-on bonus. Turning Point Community Programs (TPCP) provides integrated, cost-effective mental health services, employment and housing for adults, children and their families that promote recovery, independence and self-sufficiency. We are committed to innovative and high quality services that assist adults and children with psychiatric, emotional and/or developmental disabilities in achieving their goals. Turning Point Community Programs (TPCP) has offered a path to mental health and recovery since 1976. We help people in our community every single day - creating a better space for all types of people in need. Join our mission of offering hope, respect and support to our clients on their journey to mental health and wellness. The Enhanced Care Management (ECM) Care Coordinator is responsible for coordinating care and services among the physical, behavioral, dental, developmental, and social service delivery systems ensuring individuals receive the right care at the right time and become, or remain, able to live successfully in their communities. Pathways to Success After Homelessness is a mental health program that provides intensive case management, therapeutic and psychiatric services. Pathways provides supportive housing services in conjunction with intensive mental health services with the goal od helping individuals recover from homelessness. GENERAL PURPOSE Under the general supervision of the Program Director or designee, this position is responsible for assisting members in meeting their expressed goals while living in the community. Additional support in areas of medication management, housing, vocation, counseling and advocacy will be provided as needed. DISTINGUISHING CHARACTERISTICS This is an at-will direct service position within a program. The position is responsible for assisting and advocating for our members in all areas of treatment and help them apply for and receive services. ESSENTIAL DUTIES AND RESPONSIBILITIES - (ILLUSTRATIVE ONLY) The duties listed below are intended only as illustrations of the various types of work that could be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Maintain a caseload of Managed Care Plan (MCP) Members Serve as Enhanced Care Management (ECM) Point of Contact/ Lead Care Manager for the MCP Members Work collaboratively with treatment team Oversee provision of ECM services. Engage and conduct in-person outreach with eligible MCP Members Accompany MCP Member to office visits, as needed and according to MCP guidelines Extend health promotion and self-management training Arrange transportation Connect MCP Member to other social services and supports needed Educate MCP Members about MCP Member benefits, including crisis services, transportation services, etc. Distribute health promotion materials Offer services where the MCP Member lives, seeks care, or finds most easily accessible and within MCP guidelines Advocate on behalf of MCP Members with health care professionals Use motivational interviewing, trauma-informed care, and harm-reduction practices Work with hospital staff on discharge plan Monitor treatment adherence (including medication) Contact MCP Member to schedule in-person visit with the contract provider Schedule: Monday - Friday 8:00 am - 4:30 pm Compensation: $30.00 - $31.84 per hour, with a $3000 sign-on bonus Interested? Join us at our open interviews on Wednesdays from 2-4PM, located at 10850 Gold Center Drive, Suite 325, Rancho Cordova, CA 95670 -or- CLICK HERE TO APPLY NOW!

Access Representative I, Per Diem DEPARTMENT: Patient Access REPORTS TO TITLE: Access Supervisor DLSE/FLSA STATUS: () ____Exempt/Salaried position _X__Nonexempt/Hourly position SUPERVISORY RESPONSIBILITIES (does this position have direct reports): YES NO LOCATION: Woodland, CA SCHEDULE: Per Diem; no set schedule or hours PAY RANGE: $24.21 to $29.59 hourly About CommuniCare+OLE Established in 2023, CommuniCare+OLE is the result of a union of two health centers with deep roots in their respective communities and reputations for providing high-quality primary care to all, regardless of insurance or ability to pay: OLE Health of Napa and Solano Counties and CommuniCare Health Centers of Yolo County. Building on a legacy established by both organizations in 1972, CommuniCare+OLE is a network of federally-qualified health centers with 17 sites across Napa, Solano, and Yolo Counties. It offers comprehensive care, including medical, dental, behavioral health and substance use treatment, nutrition, optometry, pharmacy, care coordination, referrals, and enrollment assistance to more than 70,000 individuals, and no one is turned away due to lack of insurance, immigration status, or ability to pay. Many services are offered outside of its sites, including mobile health, home visiting, and community and school-based programs. JOB SUMMARY/OVERVIEW: The Access Representative I works under the Access Supervisor with a team of administrative, clinical and program staff members to perform a variety of patient services responsibilities. The Access Representative I is responsible for greeting patients in person or on the phone and driving a positive patient customer service experience. The Access Representative will maintain a safe and clean reception area by complying with procedures, rules, and regulations and will also be responsible for maintaining continuity among work teams by documenting and communicating actions, irregularities, and continuing needs. CommuniCare+OLE provides an inclusive workplace that promotes and values diversity and life experience. CommuniCare+OLE encourages people of all backgrounds to apply including, but not limited to, Black, Indigenous Peoples, people of color, immigrants, refugees, women, LGBTQIA+, people with disabilities, veterans, individuals of all ages and religions, and individuals who have been affected by the legal system. YOU ARE WELCOME HERE. ***The following reflects requirements and essential functions of this position but does not restrict tasks that may be assigned. Essential functions include basic job duties, core elements, or fundamental responsibilities that an employee must perform to hold the position. Employees must be able to perform these essential functions with or without reasonable accommodation (accommodation may be requested). Duties and responsibilities are not all-inclusive, and they may be assigned or reassigned to this job at any time, due to reasonable accommodation or any other reason. *** MINIMUM POSITION REQUIREMENTS: EDUCATION, EXPERIENCE, SKILLS/TRAINING Education: High School Diploma or General Education Degree required. Experience/Lived Experience: Entry level position; one year of experience in a healthcare setting preferred. Special Skills/Training: Bilingual strongly preferred English/Spanish/Russian/Dari/Punjabi/ Vietnamese). Must certify and remain current in CPR certification. Strong analytical and problem-solving skills and attention to detail required. Data entry skills, Microsoft Office, and Electronic Health Record system preferred. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES 1. Demonstrates exceptional customer service skills including greeting patients in a kind, compassionate and courteous manner; responds effectively to patient questions; manages multiple priorities and heavy patient workloads with patience and confidence. 2. Accurately inputs patients data in full on their records before saving onto EMR system 3. Makes use of designated script and protocol to screen patients for insurance eligibility; refer all self pay patients to Eligibility Specialist prior to scheduling a follow-up visit; place calls to patients prior to appointment in order to confirm eligibility. 4. Answer all telephone calls in a timely, efficient, and courteous manner leading to high patient satisfaction; takes accurate and comprehensive encounters at all times using the designated message form. 5. Schedules patient appointments with providers and provides accurate information to patients regarding a wide variety of programs and services; pre-registers all patients; places reminder calls to patients to confirm appointments. 6. Accurately charges patients without funding sources according to the CommuniCare+OLE sliding scale; Collects cash and credit payments from patients; assures that all monies are counted and balanced with receipts at the end of the designated shift. 7. Enforces patient privacy and confidentiality guidelines with all clients; ensures that all protected health information is out of view of other patients at all times, and is secure when work shift has ended; Ensures that all protected health information is disposed of in the proper manner when required. 8. Carries tablet to greet and direct patients at entrance when appropriate. 9. Completes the check in process and registers patients for their appointments. 10. Provides assistance during training of the new staff. 11. Schedule appointments as needed, according to policies and guidelines 12. Capture patient demographic information, insurance information, structured data into Electronic Health Records with each patient encounter, scan all forms into Electronic Health Records as applicable and appropriately change check in status 13. Verify insurance eligibility through proper insurance variation systems and updating payor codes 14. Ensure required forms are completed and signed; provide assistance to patients in completion of applicable forms 15. Collect and post co pays, payments, existing balances, and provide necessary receipts 16. Reconcile monies with day sheet detail report and ensures safe keeping of all cash, checks and credit cards transactions received 17. Prompt follow up of telephone encounters/recalls/appointment request 18. Open incoming mail and process or direct as appropriate. 19. Keep log of all patients given Presumptive Eligibility and submit to State on a weekly basis (Perinatal Services only) 20. Follow managed care procedures, as applicable to obtain authorization for services in order to ensure payment and reduce denials. 21. Attends routine department meetings, in service trainings, and other meetings as required to maintain professional growth and comply with the organization policy 22. Verify accuracy of information, obtain necessary consents, and documentation on all patients upon registration and scheduling. 23. Responsible for greeting patients professionally on the phone or in person and driving a positive and personal patient/customer service experience. 24. All other duties as assigned.

As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment. Schedule (days/hours) Mon 8-5pm,Tues 10-7pm, Wed 8-5pm, Thrs 8-5pm Responsibilities * Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome * Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism * Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism Qualifications * At least one year related experience * Knowledge of dental terminology * Strong communication and interpersonal skills, with a focus on delivering exceptional customer service Preferred Qualifications * Previous experience in a dental or medical office setting Compensation $20.00 About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************

Job Description Sierra Donor Services (SDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at SDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! Specifically, people with expertise in communicating in difficult situations and building relationships with patients and their families similar to counseling or patient relations. This position, Family Care Coordinator, will work with organ donor families, hospital personnel, physicians, and other team members from SDS to work through the donation process for saving lives through organ and tissue donation. Primary work environment is in the hospital setting in the Sacramento area. Strong interpersonal skills and the ability to communicate effectively in both oral and written formats are a must. COMPANY OVERVIEW AND MISSION Sierra Donor Services is a designated organ procurement organization (OPO) within the state of California - and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Determines family dynamics and assesses the family's understanding of the patient's prognosis when appropriate to initiate the donation discussion. Initiates the donation discussion and authorization process for potential organ and tissue donor families prior to, during and after death declaration. Provides families with the detailed information required to give legal informed authorization for anatomical donation. Responds on site independently and/or in conjunction with assigned staff to all appropriate hospital referrals within designated time outlined per policy and procedure. Communicates with the attending physician and other members of the healthcare team to establish rapport and ensure a collaborative planned approach for the donation discussion and authorization process. Obtains authorization for donation per UAGA and verifies appropriate medical and legal documentation necessary. Visually assesses donors, interpret charts, document information and communicate findings. Collaborates with hospital and medical staff to provide potential donor families with accurate and timely information regarding the patient's current clinical course. Maintains communication with hospital staff and attending physician regarding the potential donor family's understanding of the prognosis and acts as a family advocate to the health care team as necessary. Provides education to hospital staff regarding authorization, family care process and donation process. Responsibilities may be affected by increased donor activity. Performs other duties as assigned. The Family Care Coordinator will work 15 days per month and 24 hour on-call shifts. The ideal candidate will have: A bachelor's degree 2 - 4 years of healthcare experience with families, counseling, bereavement, and/or crisis intervention Knowledge of medical and legal principles of authorization, donor evaluation, and management. Exceptional teamwork, communication, and conflict management skills. Valid Driver's license with ability to pass MVR underwriting requirements We offer a competitive compensation package including: Up to 184 hours (22, 8-hour days) of PTO your first year Up to 72 hours (9, 8-hour days) of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability.

AMP California, P.C. - DBA Destination Aesthetics Patient Care Coordinator Compensation: $20-$23 Hourly | AMP Rewards & Beauty Budget Location: Primarily Sacramento location, but will be expected to work at all 5 locations on a weekly basis| Full-Time About Us AMP California, P.C. - DBA Destination Aesthetics, a partner of Advanced MedAesthetic Partners (AMP), is a leading provider of aesthetic and wellness services. We deliver exceptional patient care in a supportive, rejuvenating environment and stay at the forefront of innovative treatments while maintaining the highest standards of safety and satisfaction. We are committed to creating a supportive and inclusive culture where people are empowered to do their best work and grow both personally and professionally. We've built a culture where talent is nurtured, ideas are executed, and impact is measured Position Overview We're seeking a skilled Aesthetic Injector to join our growing team at our AMP California, P.C. - DBA Destination Aesthetics. The ideal candidate is passionate about delivering safe, personalized treatments while upholding the highest standards of patient care, compliance, and professionalism. This role offers competitive pay, full benefits, and ongoing training opportunities-all within a collaborative, growth-focused culture. What You'll Do Greet and serve as the first point of contact for all patients Support providers by ensuring chart documentation is complete and patient flow is smooth Manage check-out, collect payments, apply rewards (Alle, Aspire, Xperience), and review visit summaries Schedule appointments, answer calls, and conduct patient outreach Educate patients on services, promotions, rewards, and financing options Build strong patient relationships that promote loyalty and repeat visits Contribute to re-engagement and retention strategies If you're ready to build a career in aesthetics while making a meaningful impact on patients and team members alike, we'd love to hear from you. Qualifications Compensation & Perks At Destination Aesthetics, we go beyond competitive pay by offering benefits and perks designed to support you both inside and outside of work: Health & Wellness - comprehensive medical, dental, and vision coverage to keep you feeling your best Future Security - retirement savings with employer contributions, plus life insurance and disability coverage Beauty Budget - enjoy exclusive employee perks on treatments, products, and services, with allowances that grow each year Career Growth - continuing education allowances, national training opportunities, and mentorship from industry leaders Community & Recognition - access to AMP's network of injectors and KOLs, plus recognition programs that celebrate your achievements Recharge Time - flexible PTO and holiday closures to support balance and well-being Shared Success - profit-sharing opportunities for eligible management and support staff Our Culture Culture isn't just the way we work, connect, and succeed together. We've built an environment where: Teamwork comes first. You'll be surrounded by supportive, motivated teammates who want to see you succeed. Growth is constant. Whether it's career advancement, new skills, or personal development, we'll give you the tools to keep evolving. Community matters. Inside our clinics and beyond, we're committed to creating a space that's inclusive, welcoming, and built on trust. Celebrations are part of the journey. From AMP Rewards to team wins, we take time to recognize and cheer each other on. Driven by Values Leadership - Lead the Way Excellence - Be the Wow Growth - Pursue Growth Integrity - Be Honest Community - Cultivate Community Here, you're not just part of a workplace, you're a part of a family that's passionate about patient care, innovation, and making each day meaningful. Work Environment This role is based in a medical spa/clinical environment focused on safety, confidentiality, and superior service. Evening or weekend shifts may be required based on patient demand. Occasional travel for training or professional development may also be required. Equal Employment Opportunity Statement Advanced MedAesthetic Partners (AMP) is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, pregnancy, veteran status, or other status protected by law

Job Summary and Responsibilities Employing excellent customer service skills, the Patient Registration Representative is responsible for ensuring a positive patient experience throughout the registration process. Appropriate patient identification Collecting accurate and thorough patient demographic data Obtaining insurance information and verifying eligibility and benefits Determining and collecting patient financial liability Referring patients to the Patient Registration Specialist as needed for assistance with financial counseling and/or clearance Job Requirements Requirements: This is a temporary position * Minimum 1 year of experience working in a hospital Patient Registration department, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related 2 years preferred * Knowledge of charity care programs as well as the various government and non-government programs preferred * High School diploma, GED or equivalent * Thorough understanding of insurance policies and procedures * Working knowledge of medical terminology * Able to perform basic mathematics for payment calculation * Experience in requesting and processing financial payments * Intermediate to advanced computer skills Where You'll Work Dignity Health Sierra Nevada Memorial Hospital is a 104-bed not-for-profit hospital located in Grass Valley, California. The hospital has been providing compassionate and quality health care to residents and visitors of western Nevada County since 1958. As an affiliate of the nationally recognized Dignity Health system, we ensure our patients receive the highest standard of health care and have access to important regional resources throughout the system, including the Dignity Health Heart & Vascular Institute, the Dignity Health Neurological Institute of Northern California and the Dignity Health Cancer Institute of Greater Sacramento. With 765 employees, 101 active medical staff and 21 Emergency Department beds, Sierra Nevada Memorial Hospital continually implements and upgrades its technology and recruits employees who understand the vital importance of kindness and compassion in the healing process. One Community. One Mission. One California

Where You'll Work Dignity Health Sierra Nevada Memorial Hospital is a 104-bed not-for-profit hospital located in Grass Valley, California. The hospital has been providing compassionate and quality health care to residents and visitors of western Nevada County since 1958. As an affiliate of the nationally recognized Dignity Health system, we ensure our patients receive the highest standard of health care and have access to important regional resources throughout the system, including the Dignity Health Heart & Vascular Institute, the Dignity Health Neurological Institute of Northern California and the Dignity Health Cancer Institute of Greater Sacramento. With 765 employees, 101 active medical staff and 21 Emergency Department beds, Sierra Nevada Memorial Hospital continually implements and upgrades its technology and recruits employees who understand the vital importance of kindness and compassion in the healing process. One Community. One Mission. One California Job Summary and Responsibilities As a Patient Registration Representative, you will ensure a positive patient experience during registration, employing excellent customer service. Every day you will identify patients, collect accurate demographics, verify insurance, determine/collect financial liability, and explain hospital policies and patient rights to families. To be successful, you will demonstrate exceptional customer service, meticulous attention to detail in data/insurance, and strong communication, crucial for patient satisfaction and reimbursement. Maintains up-to-date knowledge of specific registration requirements for all areas, including but not limited to: Main Admitting, OP Registration, ED Registration, Maternity, and Rehabilitation units. Ensures complete, accurate and timely entry of demographic information into the ADT system at the time of registration. Properly identifies the patient to ensure medical record numbers are not duplicates. Responsible for reviewing assigned accounts to ensure accuracy and required documentation is obtained and complete. Meet CMS billing requirements for the completion of the MSP, issuance of the Important Message from Medicare, issuance of the Observation Notice, and other requirements, as applicable and documenting completion within the hospital's information system for regulatory compliance and audit purposes. Collects and enters required data into the ADT system with emphasis on accuracy of demographic and financial information in order to ensure appropriate reimbursement. Job Requirements Required Minimum 1 year of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles. High School Graduate High School diploma, GED or equivalent.

About Berman Skin Institute (BSI): Founded a quarter century ago by David Berman, MD, a board-certified dermatologist, BSI's mission is to blend state-of-the-art medical technology and research with a dedication to patient welfare and healing to provide patients with the best possible dermatologic care. Berman Skin Institute is a group of dermatology clinics with eleven medical clinic locations across Northern California, including Los Altos, Cameron Park, Fremont, Placerville, Pleasanton, Roseville, Sacramento, San Francisco, Tracy, Walnut Creek and Yuba City. With a well-established and diverse patient population, BSI has a set of broad and comprehensive service offerings, including medical and surgical dermatology, including treatment for acne, moles, allergic skin reactions, autoimmune diseases, skin infections, Mohs skin cancer surgery, cosmetic dermatology (including laser treatment of unwanted hair, sun damage and wrinkled skin, unwanted tattoos, red or brown discoloration of the skin, varicose/spider veins of the legs and face, etc), skin care products and medi-spa/aesthetician treatments such as chemical peels, microdermabrasion, and HydraFacials. BSI is one of the largest skin laser centers in the world, with over 50 lasers on site, and many other non-laser devices for skin and hair conditions, such as 4 ARTAS robots for hair transplant. BSI has a talented and passionate team who strives to deliver the best possible patient care. The patient experience is our number one priority with a team approach to service. More information about Berman Skin Institute can be found at ********************** The Patient Services Representative position is the first point of contact for our patients, patient family members, physicians, and other clinic staff both in person and on the phone. We are in search of a customer service superstar with both excellent communication and administrative skills. The position is full time, fully benefited and located in our Cameron Park and Placerville locations. RESPONSIBILITES INCLUDE: The first face and voice of the clinic! Help patients and visitors to our practice feel comfortable, informed and well taken care of both in person and on the phone Communicate with back office personnel in regulating patient and work flow to assure timely and detailed patient care Talk about all the very cool stuff we do! Provide education to patients about our medical and cosmetic procedures Collecting and updating patient insurance and demographic information Verification of health plan eligibility Scheduling patient appointments using EMR Manage multiple phone lines Do basic end of day accounting with daily deposits and credit card payments Room patients to examination rooms, procedure rooms or operative rooms and prepare them for the physician Explain treatment procedures, medications, diets, wound care instructions etc per doctors orders Schedule appointments for patients Contact medical facilities or departments to schedule patients for tests and/or admission Inventory and assess the need for office supplies Assist physicians in patient, employee, or visitor medical emergencies and ensure proper documentation per facility's policy Adheres to all policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service Performs other duties as needed JOB REQUIREMENTS: Two (2) years' experience in an outpatient setting as a Medical Office Phone Receptionist preferred. High School diploma or equivalent. Love what we do! Think Dermatology is very, very cool. Perhaps you have a drawer full of skin care products at home???? Excellent interpersonal, organizational, and customer service skills are essential. Have a sense of humor. Everyone should laugh a little bit every day. Have life set up so you can come to work every day reliably and on time. Don't worry, you get paid time off too to play and vacation but when scheduled, we need to know you are going to be there. Keyboarding skills and the ability to utilize computer equipment and software are required as is experience with other types of standard office equipment. Communicate effectively in the English language in person, on the phone, & in writing. Must be available to work some Saturdays

Connect Hearing, part of AudioNova 9300 W. Stockton Blvd. Suite 103 Elk Grove, CA 95758 Current pay: $21.00-23.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday 8:30am-5:00pm What We Offer: * 401K with a Company Match * Medical, Dental, Vision Coverage * FREE hearing aids to all employees and discounts for qualified family members * PTO and Holiday Time * No Nights or Weekends! * Legal Shield and Identity Theft Protection * 1 Floating Holiday per year Job Description: The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic. Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team! As a Hearing Care Coordinator, you will: * Greet patients with a positive and professional attitude * Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic * Collect patient intake forms and maintain patient files/notes * Schedule/Confirm patient appointments * Complete benefit checks and authorization for each patients' insurance * Provide first level support to patients, answer questions, check patients in/out, and collect and process payments * Process repairs under the direct supervision of a licensed Hearing Care Professional * Prepare bank deposits and submit daily reports to finance * General sales knowledge for accessories and any patient support * Process patient orders, receive all orders and verify pick up, input information into system * Clean and maintain equipment and instruments * Submit equipment and facility requests * General office duties, including cleaning * Manage inventory, order/monitor stock, and submit supply orders as needed * Assist with event planning and logistics for at least 1 community outreach event per month Education: * High School Diploma or equivalent * Associates degree, preferred Industry/Product Knowledge Required: * Prior experience/knowledge with hearing aids is a plus Skills/Abilities: * Professional verbal and written communication * Strong relationship building skills with patients, physicians, clinical staff * Experience with Microsoft Office and Outlook * Knowledge of HIPAA regulations * EMR/EHR experience a plus Work Experience: * 2+ years in a health care environment is preferred * Previous customer service experience is required We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability. We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources. #INDPCC Sonova is an equal opportunity employer. We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

Connect Hearing, part of AudioNova 9300 W. Stockton Blvd. Suite 103 Elk Grove, CA 95758 Current pay: $21.00-23.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday 8:30am-5:00pm What We Offer: 401K with a Company Match Medical, Dental, Vision Coverage FREE hearing aids to all employees and discounts for qualified family members PTO and Holiday Time No Nights or Weekends! Legal Shield and Identity Theft Protection 1 Floating Holiday per year Job Description: The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic. Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team! As a Hearing Care Coordinator, you will: Greet patients with a positive and professional attitude Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic Collect patient intake forms and maintain patient files/notes Schedule/Confirm patient appointments Complete benefit checks and authorization for each patients' insurance Provide first level support to patients, answer questions, check patients in/out, and collect and process payments Process repairs under the direct supervision of a licensed Hearing Care Professional Prepare bank deposits and submit daily reports to finance General sales knowledge for accessories and any patient support Process patient orders, receive all orders and verify pick up, input information into system Clean and maintain equipment and instruments Submit equipment and facility requests General office duties, including cleaning Manage inventory, order/monitor stock, and submit supply orders as needed Assist with event planning and logistics for at least 1 community outreach event per month Education: High School Diploma or equivalent Associates degree, preferred Industry/Product Knowledge Required: Prior experience/knowledge with hearing aids is a plus Skills/Abilities: Professional verbal and written communication Strong relationship building skills with patients, physicians, clinical staff Experience with Microsoft Office and Outlook Knowledge of HIPAA regulations EMR/EHR experience a plus Work Experience: 2+ years in a health care environment is preferred Previous customer service experience is required We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability. We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.

Join Our Team at The Joint Chiropractic! Are you ready to grow your career with a company that's passionate about health, wellness, and helping people feel their best? Do you thrive in a fast-paced, goal-driven environment where your initiative and energy are valued? Do you love connecting with others and have a natural talent for sales and service? If so, The Joint Chiropractic could be the perfect fit for you. We're looking for motivated, positive, and proactive individuals to join our world-class team! Here, your passion for health and wellness can grow into a rewarding, long-term career with endless opportunities to learn and advance. What We Offer Competitive Pay: $17.00-$18.00/hr + monthly bonuses (with bonus: average total $23-$26/hr!) Set Weekly Schedule: Wednesdays, Thursdays, Fridays, & Saturdays Hours: Weekdays 9:30 AM-7:00 PM | Weekends 9:30 AM-4:00 PM Benefits: * Holiday Pay & Sick Pay * Free Chiropractic Care * Monthly Bonus Potential * Lunch Breaks * (Full-Time Only) Vacation Pay & Optional Health/Dental Benefits What We're Looking For * A driven, goal-oriented mindset and eagerness to grow * A winning attitude with strong communication skills * High school diploma or equivalent (GED) * 1+ year of sales experience and a passion for serving others * Confidence in presenting and selling memberships & services * Excellent phone, computer, and account management skills * Ability to prioritize, multitask, and thrive in a fast-paced environment * A genuine enthusiasm for health, wellness, and teamwork Your Role As a Wellness Coordinator, you'll be the face of the clinic - creating an exceptional first impression for every patient and ensuring a seamless experience from check-in to checkout. You'll: * Provide outstanding service to all patients and members * Promote and sell memberships to meet and exceed sales goals * Educate patients on wellness options and share your own chiropractic experiences * Manage clinic flow and maintain an organized, welcoming environment * Participate in marketing and outreach to bring new patients in * Support your team with positivity, professionalism, and accountability At The Joint Chiropractic, we're committed to our core values of Trust, Integrity, Excellence, Respect, and Accountability. If you're ready to elevate your career and be part of a mission-driven team that's changing lives every day-we want to meet you! A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all. Why Join Us When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision. Business Structure You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary. Ready to Join the Movement? Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.

Access Representative I, Per Diem DEPARTMENT: Patient Access REPORTS TO TITLE: Access Supervisor DLSE/FLSA STATUS: () ____Exempt/Salaried position _X__Nonexempt/Hourly position SUPERVISORY RESPONSIBILITIES ( does this position have direct reports ): YES NO LOCATION: Woodland, CA SCHEDULE: Per Diem; no set schedule or hours PAY RANGE: $24.21 to $29.59 hourly About CommuniCare+OLE Established in 2023, CommuniCare+OLE is the result of a union of two health centers with deep roots in their respective communities and reputations for providing high-quality primary care to all, regardless of insurance or ability to pay: OLE Health of Napa and Solano Counties and CommuniCare Health Centers of Yolo County. Building on a legacy established by both organizations in 1972, CommuniCare+OLE is a network of federally-qualified health centers with 17 sites across Napa, Solano, and Yolo Counties. It offers comprehensive care, including medical, dental, behavioral health and substance use treatment, nutrition, optometry, pharmacy, care coordination, referrals, and enrollment assistance to more than 70,000 individuals, and no one is turned away due to lack of insurance, immigration status, or ability to pay. Many services are offered outside of its sites, including mobile health, home visiting, and community and school-based programs. JOB SUMMARY/OVERVIEW: The Access Representative I works under the Access Supervisor with a team of administrative, clinical and program staff members to perform a variety of patient services responsibilities. The Access Representative I is responsible for greeting patients in person or on the phone and driving a positive patient customer service experience. The Access Representative will maintain a safe and clean reception area by complying with procedures, rules, and regulations and will also be responsible for maintaining continuity among work teams by documenting and communicating actions, irregularities, and continuing needs. CommuniCare+OLE provides an inclusive workplace that promotes and values diversity and life experience. CommuniCare+OLE encourages people of all backgrounds to apply including, but not limited to, Black, Indigenous Peoples, people of color, immigrants, refugees, women, LGBTQIA+, people with disabilities, veterans, individuals of all ages and religions, and individuals who have been affected by the legal system. YOU ARE WELCOME HERE. ***The following reflects requirements and essential functions of this position but does not restrict tasks that may be assigned. Essential functions include basic job duties, core elements, or fundamental responsibilities that an employee must perform to hold the position. Employees must be able to perform these essential functions with or without reasonable accommodation (accommodation may be requested). Duties and responsibilities are not all-inclusive, and they may be assigned or reassigned to this job at any time, due to reasonable accommodation or any other reason. *** MINIMUM POSITION REQUIREMENTS: EDUCATION, EXPERIENCE, SKILLS/TRAINING Education: High School Diploma or General Education Degree required. Experience/Lived Experience: Entry level position; one year of experience in a healthcare setting preferred. Special Skills/Training: Bilingual strongly preferred English/Spanish/Russian/Dari/Punjabi/ Vietnamese). Must certify and remain current in CPR certification. Strong analytical and problem-solving skills and attention to detail required. Data entry skills, Microsoft Office, and Electronic Health Record system preferred. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES 1. Demonstrates exceptional customer service skills including greeting patients in a kind, compassionate and courteous manner; responds effectively to patient questions; manages multiple priorities and heavy patient workloads with patience and confidence. 2. Accurately inputs patients data in full on their records before saving onto EMR system 3. Makes use of designated script and protocol to screen patients for insurance eligibility; refer all self pay patients to Eligibility Specialist prior to scheduling a follow-up visit; place calls to patients prior to appointment in order to confirm eligibility. 4. Answer all telephone calls in a timely, efficient, and courteous manner leading to high patient satisfaction; takes accurate and comprehensive encounters at all times using the designated message form. 5. Schedules patient appointments with providers and provides accurate information to patients regarding a wide variety of programs and services; pre-registers all patients; places reminder calls to patients to confirm appointments. 6. Accurately charges patients without funding sources according to the CommuniCare+OLE sliding scale; Collects cash and credit payments from patients; assures that all monies are counted and balanced with receipts at the end of the designated shift. 7. Enforces patient privacy and confidentiality guidelines with all clients; ensures that all protected health information is out of view of other patients at all times, and is secure when work shift has ended; Ensures that all protected health information is disposed of in the proper manner when required. 8. Carries tablet to greet and direct patients at entrance when appropriate. 9. Completes the check in process and registers patients for their appointments. 10. Provides assistance during training of the new staff. 11. Schedule appointments as needed, according to policies and guidelines 12. Capture patient demographic information, insurance information, structured data into Electronic Health Records with each patient encounter, scan all forms into Electronic Health Records as applicable and appropriately change check in status 13. Verify insurance eligibility through proper insurance variation systems and updating payor codes 14. Ensure required forms are completed and signed; provide assistance to patients in completion of applicable forms 15. Collect and post co pays, payments, existing balances, and provide necessary receipts 16. Reconcile monies with day sheet detail report and ensures safe keeping of all cash, checks and credit cards transactions received 17. Prompt follow up of telephone encounters/recalls/appointment request 18. Open incoming mail and process or direct as appropriate. 19. Keep log of all patients given Presumptive Eligibility and submit to State on a weekly basis (Perinatal Services only) 20. Follow managed care procedures, as applicable to obtain authorization for services in order to ensure payment and reduce denials. 21. Attends routine department meetings, in service trainings, and other meetings as required to maintain professional growth and comply with the organization policy 22. Verify accuracy of information, obtain necessary consents, and documentation on all patients upon registration and scheduling. 23. Responsible for greeting patients professionally on the phone or in person and driving a positive and personal patient/customer service experience. 24. All other duties as assigned.

Where You'll Work Dignity Health Sierra Nevada Memorial Hospital is a 104-bed not-for-profit hospital located in Grass Valley, California. The hospital has been providing compassionate and quality health care to residents and visitors of western Nevada County since 1958. As an affiliate of the nationally recognized Dignity Health system, we ensure our patients receive the highest standard of health care and have access to important regional resources throughout the system, including the Dignity Health Heart & Vascular Institute, the Dignity Health Neurological Institute of Northern California and the Dignity Health Cancer Institute of Greater Sacramento. With 765 employees, 101 active medical staff and 21 Emergency Department beds, Sierra Nevada Memorial Hospital continually implements and upgrades its technology and recruits employees who understand the vital importance of kindness and compassion in the healing process. One Community. One Mission. One California Job Summary and Responsibilities Employing excellent customer service skills, the Patient Registration Representative is responsible for ensuring a positive patient experience throughout the registration process. Core Duties: This is a temporary position Appropriate patient identification Collecting accurate and thorough patient demographic data Obtaining insurance information and verifying eligibility and benefits Determining and collecting patient financial liability Referring patients to the Patient Registration Specialist as needed for assistance with financial counseling and/or clearance Job Requirements Requirements: This is a temporary position Minimum 1 year of experience working in a hospital Patient Registration department, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related 2 years preferred Knowledge of charity care programs as well as the various government and non-government programs preferred High School diploma, GED or equivalent Thorough understanding of insurance policies and procedures Working knowledge of medical terminology Able to perform basic mathematics for payment calculation Experience in requesting and processing financial payments Intermediate to advanced computer skills

Where You'll Work Dignity Health Sierra Nevada Memorial Hospital is a 104-bed not-for-profit hospital located in Grass Valley, California. The hospital has been providing compassionate and quality health care to residents and visitors of western Nevada County since 1958. As an affiliate of the nationally recognized Dignity Health system, we ensure our patients receive the highest standard of health care and have access to important regional resources throughout the system, including the Dignity Health Heart & Vascular Institute, the Dignity Health Neurological Institute of Northern California and the Dignity Health Cancer Institute of Greater Sacramento. With 765 employees, 101 active medical staff and 21 Emergency Department beds, Sierra Nevada Memorial Hospital continually implements and upgrades its technology and recruits employees who understand the vital importance of kindness and compassion in the healing process. One Community. One Mission. One California Job Summary and Responsibilities Employing excellent customer service skills, the Patient Registration Representative is responsible for ensuring a positive patient experience throughout the registration process. Core Duties: This is a temporary position Appropriate patient identification Collecting accurate and thorough patient demographic data Obtaining insurance information and verifying eligibility and benefits Determining and collecting patient financial liability Referring patients to the Patient Registration Specialist as needed for assistance with financial counseling and/or clearance Job Requirements Requirements: This is a temporary position Minimum 1 year of experience working in a hospital Patient Registration department, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related 2 years preferred Knowledge of charity care programs as well as the various government and non-government programs preferred High School diploma, GED or equivalent Thorough understanding of insurance policies and procedures Working knowledge of medical terminology Able to perform basic mathematics for payment calculation Experience in requesting and processing financial payments Intermediate to advanced computer skills Not ready to apply, or can't find a relevant opportunity? Join one of our Talent Communities to learn more about a career at CommonSpirit Health and experience #humankindness.