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Patient service representative jobs in Roseville, CA - 640 jobs

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  • Scheduler

    MKL Careers

    Patient service representative job in Roseville, CA

    Construction Scheduler - General Contractor Employment Type: Full-Time | Onsite A growing general contractor in Roseville is seeking an experienced Construction Scheduler to develop, maintain, and analyze project schedules for commercial construction projects. This role works closely with project managers, superintendents, and preconstruction teams to ensure accurate scheduling, sequencing, and on-time project delivery. Key Responsibilities Project Scheduling & Planning Develop and maintain detailed CPM schedules from preconstruction through project closeout. Create baseline schedules, monthly updates, recovery schedules, and time-impact analyses as needed. Collaborate with project teams to validate sequencing, durations, and milestones. Monitor schedule performance and identify risks, delays, and mitigation strategies. Coordination & Reporting Work closely with project managers, superintendents, and subcontractors to gather schedule updates. Prepare schedule narratives and reports for internal leadership and client review. Support progress meetings and assist with look-ahead planning. Preconstruction Support Assist with conceptual and logistics schedules during pursuits and preconstruction phases. Support bid reviews and project handoff meetings with accurate scheduling input. Schedule Compliance & Best Practices Ensure schedules align with contract requirements and owner standards. Maintain consistency with company scheduling standards and templates. Support claims avoidance through proper documentation and schedule analysis. Qualifications 3+ years of experience as a construction scheduler for a general contractor (commercial preferred). Proficiency in Primavera P6 required; MS Project experience is a plus. Strong understanding of CPM scheduling, construction sequencing, and field operations. Experience supporting commercial projects such as education, healthcare, office, retail, or mixed-use. Strong communication skills with the ability to work cross-functionally. Ability to work onsite in Roseville, CA.
    $38k-65k yearly est. 4d ago
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  • Construction Scheduler

    AEC Construction Management 3.6company rating

    Patient service representative job in Sacramento, CA

    AEC Construction Management is a recognized leader in the Architecture, Engineering, and Construction (AEC) industry, offering real-time construction management services for significant public works and private development projects. We specialize in diverse sectors, such as transportation, healthcare, education, technology, and mission-critical projects. As a forward-thinking team, we are committed to staying ahead in today's fast-paced global marketplace by providing innovative, solutions-focused approaches. Our expertise helps clients navigate technical and financial challenges, ensuring successful project outcomes. Role Description This is a full-time hybrid role based in Northern California. As a Construction Scheduler, you will be responsible for developing, monitoring, and maintaining project schedules using industry-standard tools. Your day-to-day tasks include collaborating with project managers and teams to ensure efficient scheduling, analyzing project timelines, and identifying potential delays to implement corrective actions. You will provide accurate progress reporting, coordinate with stakeholders, and ensure schedules align with project goals and deadlines. Qualifications Proficiency in scheduling software such as Primavera P6 and Microsoft Project Experience with project planning, timeline management, and critical path method (CPM) scheduling Strong analytical, organizational, and problem-solving skills Effective communication and collaboration capabilities with cross-functional teams and stakeholders Understanding of construction processes, engineering principles, and budgeting Bachelor's degree in Construction Management, Engineering, or a related field Professional certifications such as PSP (Planning & Scheduling Professional) or PMP (Project Management Professional) are a plus Prior experience in large-scale infrastructure or development projects is advantageous
    $53k-102k yearly est. 1d ago
  • Physician / Neurology / California / Permanent / Brain Injury Medicine No Call or Prior Authorizations Job

    Pacific Companies, Inc. 4.6company rating

    Patient service representative job in Sacramento, CA

    Pacific Companies presents a rare opportunity for a Physiatrist (PM&R) or Neurologist to join a physician-led, mission-driven team focused on restoring function and quality of life for patients with traumatic brain injuries and musculoskeletal conditions. This outpatient-only role offers complete clinical autonomy, no call, and zero prior authorization hassles. Physicians are supported by a robust interdisciplinary team including psychiatry, neuropsychology, speech therapy, and more-with all services available in-house. Enjoy a flexible travel schedule between several West Coast clinics while treating patients who are eager to return to work and life. Practice & Position Highlights: 100% Outpatient with a focus on mild to moderate brain injury care Diagnose, treat, and manage TBI, MSK conditions, post-concussive syndrome, and cognitive issues No prior authorizations, no chronic opioid management, no doc-to-doc calls Supported by medical assistants, athletic trainers, and physician assistants Weekly travel to clinics in CA and NV (overnights 1-3x/month) In-house access to psychiatry, neuropsych, speech therapy, neurosurgery, and more $400K+ earning potential with base salary plus bonuses Full benefits: 401(k) with match, 3 weeks PTO, 11 holidays, CME, license & DEA coverage Board Certified/Eligible PM&R physicians preferred; Brain Injury Medicine subspecialty a plus Must have California license; Nevada license required within 90 days of start Live and Work Across the West Coast This role offers the best of both worlds-clinical purpose and personal freedom. Live
    $30k-38k yearly est. 1d ago
  • Scheduler

    S+B James Construction 3.2company rating

    Patient service representative job in Sacramento, CA

    Are you bored in your current position and are looking for growth and opportunities? Look no further! We are a thriving commercial construction company founded in 1977. Our Mission and Vision: To be the most trusted building partner in the communities that we serve. This is our goal in EVERYTHING that we do. This is how we know we are successful as a company. To reach this, we understand that our relationships are everything. Our relationships with owners, each other, and our community. In our actions, we commit to: Be there for each other Support our communities Be transparent Make things right S+B James Construction has been setting the standard for excellence in healthcare, education, life sciences, commercial, retail, industrial, and public works construction in Southern Oregon and Northern California. S+B James is an equal opportunity Employer. All applicants must be authorized to work in the United States. H1B Visa Sponsorship is available for this position. Opportunities for Position Location: Sacramento, CA Position Overview: The Scheduler is responsible for developing, monitoring, and updating project schedules to support the successful planning and execution of commercial construction projects. This role ensures accurate forecasting of timelines, resource allocation, and sequencing of activities across all phases of construction. The Scheduler works closely with project managers, superintendents, estimators, and subcontractors to provide schedule visibility, risk identification, and proactive solutions that keep projects on track. Key Responsibilities: Develop detailed baseline schedules for preconstruction, procurement, and construction activities using industry-standard scheduling software (Primavera P6, Microsoft Project, or equivalent). Maintain and update project schedules throughout all phases of the project lifecycle. Coordinate with project teams, superintendents, and subcontractors to gather accurate activity durations, sequencing, and progress updates. Perform schedule analyses, including critical path, variance, and what-if scenarios, to forecast impacts and recommend recovery strategies. Generate and distribute regular schedule reports, narratives, and look-ahead schedules to stakeholders. Support the estimating and preconstruction team with schedule input for bids, proposals, and project planning. Identify potential scheduling risks and work with project leadership to develop mitigation strategies. Ensure schedule compliance with contractual requirements and company standards. Assist in resource loading and leveling, ensuring labor and equipment availability aligns with project timelines. Support project close-out by maintaining accurate as-built schedules. Qualifications: Bachelor's degree in construction management, Engineering, or related field preferred (or equivalent work experience). 3+ years of scheduling experience in the commercial construction industry, preferably with a general contractor. Proficiency in scheduling software (Primavera P6, MS Project, or similar). Strong understanding of construction means, methods, sequencing, and logistics. Ability to interpret construction documents, specifications, and contracts. Excellent analytical and problem-solving skills with attention to detail. Strong communication and interpersonal skills to collaborate across departments and with subcontractors. Ability to work independently, manage multiple projects, and meet deadlines in a fast-paced environment. What We're Looking For: Valid driver's license. Proficient computer skills in Microsoft Office, Procore, and scheduling software. Ability to read and interpret documents such as plans and specifications, safety rules, operating and maintenance instructions and procedure manuals. Knowledge of construction principles/practices required. Self-starter with strong organizational, file management, and time management skills. Proven ability to prioritize and manage multiple projects in a team-based environment Ability to problem solve and develop outcomes with multiple stakeholders A knowledge seeker who will ask why and research things they do not understand Someone who can work hard and play hard! Salary: $125k - $165k (Depending on experience) Benefits: 100% Health insurance for Employee 401(k) with company match Dental / Vision insurance Paid time off Sick Days Wellness Days Paid Holidays Discretionary Bonus Company sponsored events in the community Recruiting Bonuses Company Credit Card Phone Allowance Annual Christmas Party with Hotel Use of SBJ Kings Suite - Light the Beam!
    $125k-165k yearly 60d+ ago
  • Patient Access Rep I

    Summit Orthopedic Specialists 4.4company rating

    Patient service representative job in Carmichael, CA

    We are seeking a detail-oriented and customer-focused individual to join our team as a Patient Access Rep I. This role involves creating a positive experience for patients during the check-in and registration process, as well as managing a high volume of scheduling queue calls. Responsibilities include gathering necessary information, confirming insurance coverage, collecting payments, and providing exceptional service to our patients. Strong attention to detail, excellent communication skills, and the ability to handle a fast-paced environment are essential for success in this position. Qualifications: - High school diploma or equivalent - Prior experience in a customer service or administrative role is preferred - Proficient in computer skills, including knowledge of electronic medical record systems - Strong attention to detail and accuracy - Excellent verbal and written communication skills - Ability to handle confidential information with discretion - Demonstrated ability to multitask effectively - Empathy and compassion when interacting with patients - Familiarity with medical terminology and insurance procedures is a plus Responsibilities: - Welcome patients and manage a high volume of scheduling queue calls professionally and courteously during the check-in and registration process - Collect and accurately input patient demographic and insurance information into the system - Verify insurance coverage, obtain necessary authorizations or referrals, and explain financial policies - Collect patient payments accurately and ensure compliance with procedures - Provide outstanding customer service by addressing inquiries, resolving issues, and escalating concerns as needed - Schedule patient appointments, coordinate with other departments, and maintain patient information confidentiality - Collaborate with the healthcare team to ensure seamless patient flow and optimal experience - Stay updated on insurance regulations to effectively navigate insurance processes - Participate in ongoing training and professional development opportunities to enhance job knowledge and skills Join our team as a Patient Access Rep I and make a meaningful difference in our patients' lives. We offer a competitive salary and benefits package, including healthcare coverage, retirement plans, and paid time off. Take this opportunity to excel in a role where your contributions truly matter. Apply now to be part of our team!
    $31k-39k yearly est. 60d+ ago
  • Sales and Customer Service Representative

    Solstice 4.2company rating

    Patient service representative job in Folsom, CA

    Join Our Team as a Sales and Customer Service Representative! Solstice Marketing, inc is one of the nation's fastest-growing firms in the industry. We are at the forefront of brand engagement and customer acquisition, consistently developing and implementing our clientele's latest and most advanced wireless technology by delivering and executing experiential customer service and sales campaigns. Our mission is to expand throughout the territory while simultaneously cultivating the next generation of leaders within our field. Solstice Marketing, inc is seeking a passionate and ambitious Sales and Customer Service Representative to join our team. As a Sales and Customer Service Representative, you will create positive interactions with customers when introducing premier telecommunications products and facilitating the sales process. You will play a key role in building strong, lasting relationships with clients, driving sales, and delivering outstanding results for our clients. What does a typical day look like for our Sales and Customer Service Representative? Let's break it down: Meet with new and existing customers to guide them through the sales process & ensure superior customer satisfaction Execute residential sales campaigns on behalf of our telecommunications client in an effort to drive sales and create exciting customer experiences that drive satisfaction and long-term retention Recommend telecommunications products and services to customers based on their needs, and focus on quality and transparency in pricing Build and nurture long-lasting client relationships to ensure their ongoing happiness and brand loyalty Stay informed about our client's initiatives and services to effectively communicate with customers, promote the brand effectively, and boost sales Accurately record and manage customer account details to ensure smooth service activations and installations Work together with top-performing Sales and Customer Service Representatives to deliver seamless service and quickly address customer concerns or inquiries Help achieve sales goals, identify new opportunities, and implement targeted outreach strategies to drive the business forward Qualifications of the Sales and Customer Service Representative: High School Diploma Previous customer service, account management, or relevant sales experience is a plus! Excellent communication, interpersonal, and problem-solving skills Ability to build rapport quickly and manage relationships effectively Self-motivated, goal-oriented, and passionate about driving sales results Ability to thrive in dynamic environments and quickly integrate new information about evolving technologies and services Although our Customer Sales Representative role is an entry-level position, our team needs career-focused individuals who want an opportunity for significant income and who desire to grow in their career and professional portfolio. This is a performance-driven position with uncapped commission incentives. Compensation is commission only, with estimates based on average earnings in the role. If you are ready to put your team building, critical thinking, and sales knowledge to the test, then our Sales and Customer Service Representative role is for you!
    $31k-39k yearly est. Auto-Apply 19d ago
  • Experienced Medical Receptionist

    Mark Twain Health Care District 4.1company rating

    Patient service representative job in Valley Springs, CA

    Job Description Now Hiring: Medical Receptionist Now is the perfect time to join the energetic team at Valley Springs Health & Wellness Center! We are seeking an organized, patient-centered, and friendly professional to fill a fast-paced front office Medical Receptionist role in our Primary Care clinic located in Valley Springs. If you thrive in a team-oriented environment, enjoy helping people, and have excellent organizational skills, we'd love to meet you! 1 year + experience in Medical Reception including scheduling required. Medical Terminology preferred. Familiarity with multiple insurances and insurance verification required. Monday through Friday 8:30 - 5:30 (8-hour shifts with a 1/2 hour lunch - times may vary) Education and Experience: High school diploma or a GED certificate 1 year + medical reception experience required Medical Terminology required Attention to detail is important Medical Insurance, including Medi-Cal, experience preferred Bilingual a plus
    $35k-41k yearly est. 8d ago
  • Inspections Scheduler

    Johnson Controls Holding Company, Inc. 4.4company rating

    Patient service representative job in Rancho Cordova, CA

    Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away! What we offer Competitive salary Paid vacation/holidays/sick time Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one Extensive product and on the job/cross training opportunities with outstanding internal resources Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy Company vehicle (as applicable), Tools, and Equipment to complete all jobs Providing Scheduling and management support JCI Employee discount programs (The Loop by Perk Spot) Check us Out: A Day in the Life of the Building of the Future ******************* ZMNrDJviY What you will do The qualified candidate will be integral in the continued success and growth of the district's service department possess high energy level, strong administrative skills with emphasis on organizational abilities, interpersonal communications, and customer service skills. Must have attention to detail and excellent communication skills are required. Candidate will perform a variety of customer service/dispatching and administrative duties required to receive, screen, record, prioritize, assign, and close customer requests for technical service support and life safety systems inspections. Responsible for processing billing invoices. How you will do it Contact customer to communicate status changes Professionally field customer complaints and attempt to resolve, involving supervisor when necessary Validate and perform invoicing transactions for service calls in Oracle based computer systems daily What we look for Required High School diploma or equivalent certification required 2 years administrative experience Experience in Fire and Security or other major industries a plus Strong PC literacy, proficiency in Microsoft Outlook, Word, Excel, or PowerPoint Excellent verbal and written communication skills A strong work ethic and ability to communicate effectively with upper management Ability to navigate through matrix organization and multi-task, problem-solve, and adapt to change in a fast-paced dynamic environment Customer service mindset and high interpersonal savvy and approachable Consistent pleasant and professional demeanor toward all levels of team members Ability to complete assigned tasks with a minimum of guidance and oversight Ability to prioritize multiple tasks Must be able pass a pre-employment background and drug-screening Preferred Scheduling experience Other responsibilities could include: Coordinate schedules for service Inspection technicians Confirm appointments by calling the customers Process job closeouts Run reports to review service technician activity Make sure that emergency issues are prioritized and handled on a timely manner Return customer's calls Other duties as assigned, which may include but are not limited to: Managing Inspection Sub Contractor Program (where applicable) Processing all Check Requests necessary for Inspection Dept. Process Inspection Reports and send or upload where necessary for jurisdiction compliance Assist with clerical and administrative duties including but not limited to ordering supplies, filing, faxing. Create file, assign customer numbers, distribution of paperwork Other duties as assigned HIRING HOURLY RANGE: (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. For details, please visit the Employee Benefits tab on our main careers page at *************************************** Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
    $53k-102k yearly est. Auto-Apply 11d ago
  • Hospital Based Patient Advocate

    Elevate Patient Financial Solution

    Patient service representative job in Roseville, CA

    Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in Roseville, CA as well as covering on-site at a hospital in Auburn CA, with a Monday-Friday schedule from 10:00AM to 6:30PM.Driving required must have a valid Drivers License. Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference? As a Hospital Based Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside. Essential Duties and Responsibilities * Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. * Complete the appropriate applications and following through until approved. * Detailed, accurate and timely documentation in both Elevate PFS and hospital systems on all cases worked. * Provide exceptional customer service skills at all times. * Maintain assigned work queue of patient accounts. * Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors. * Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. * Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. * Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted. * Conduct in-person community visits as needed to acquire documentation. * As per established protocols, inform the client in a timely manner of all approvals and denials of coverage. * Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases. * Regular and timely attendance. * Other duties as assigned. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities. * Some college coursework preferred * Prior hospital experience preferred * Adaptability when dealing with constantly changing processes, computer systems and government programs * Professional experience working with state and federal programs * Critical thinking skills * Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift. * Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook * Effectively communicate both orally and written, to a variety of individuals * Ability to multitask to meet performance metrics while functioning in a fast-paced environment. * Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code. * Hybrid positions require home internet connections that meet the Company's upload and download speed criteria. Hybrid employees working from home are expected to comply with Elevate's Remote Work Policy, including but not limited to working in a private and dedicated workspace where confidential information can be shared in accordance with HIPAA and PHI requirements. Benefits ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. * Medical, Dental & Vision Insurance * 401K (100% match for the first 3% & 50% match for the next 2%) * 15 days of PTO * 7 paid Holidays * 2 Floating holidays * 1 Elevate Day (floating holiday) * Pet Insurance * Employee referral bonus program * Teamwork: We believe in teamwork and having fun together * Career Growth: Gain great experience to promote to higher roles The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage. The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change. ElevatePFS is an Equal Opportunity Employer #IND123
    $35k-44k yearly est. 7d ago
  • Patient Service Representative

    Rocklin Physical Therapy

    Patient service representative job in Rocklin, CA

    As a Patient Service Representative at Rocklin Physical Therapy, you'll be an essential part of our team, providing exceptional customer service and administrative support to ensure a smooth and positive experience for our patients. Pay: $20-23/hr based on experience & skill set Schedule: Full time 40hrs/per week - clinic is open M-F 7am-7pm Location: 2217 Sunset Blvd Rocklin, CA 95765 Essential Job Functions: Patient Interaction: Greet and welcome patients with professionalism and warmth. Schedule appointments and manage patient inquiries both in person and over the phone. Collect and verify patient information, insurance details, and necessary documentation accurately. Helping to create a positive work environment and culture of the clinic ensuring that patients needs are taking care of during transitional periods of therapy. Help provide customer service, a smile. Administrative Support: Maintain patient records and ensure all documentation is complete and accurate. Assist in keeping front office area neat, tidy and organized Coordinate with clinical staff to ensure a seamless patient experience. Assist front office with front office tasks when down time occurring including but not limited to: answering the phone, scanning documents into charts, scheduling patients, taking over the counter payments, filing, faxing, etc. Communication and Coordination: Liaise effectively between patients, clinical staff, and other departments within the facility. Communicate clearly and professionally to address patient concerns or questions. Miscellaneous Operations: Maintain a clean and organized reception area. Assist in managing inventory and ordering office supplies as needed. Participate in team meetings and contribute ideas for process improvement. Cleaning and Maintenance: Ensure cleanliness and organization of therapy areas and equipment. Daily equipment cleaning, cleaning tables, laundry, stocking supplies Physical Requirements: Sitting: Prolonged periods of sitting at a desk while working on a computer and paperwork. Manual Dexterity: Ability to use a computer keyboard and perform tasks requiring dexterity. Vision: Clear vision for reading and analyzing documents. Communication: Ability to communicate effectively verbally and in writing. Mobility: Occasional movement within the office environment. Qualifications: High school diploma or equivalent; additional education in healthcare administration is a plus. Proven experience in a customer service role; healthcare setting preferred. Proficiency in using office software and scheduling systems. Strong interpersonal skills and the ability to maintain professionalism in a fast-paced environment. Attention to detail and accuracy in handling patient information and documentation. Note: This job description is a general outline of responsibilities and requirements. Specific duties may vary based on the needs of the clinic and the directives of management.
    $20-23 hourly 60d+ ago
  • Resident Services Representative

    Firstservice Corporation 3.9company rating

    Patient service representative job in El Dorado Hills, CA

    The Resident Services Representative position is the first point of contact between Members and Serrano El Dorado Owners' Association. Knowledge of Excel and Word will aid in the completion of various administrative duties and reports. A professional appearance, and a friendly, helpful demeanor is required. Compensation: $22-24/hr. FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future. Job Responsibilities: include the following. Other duties may be assigned. * Take calls from homeowners and vendors and handle the matter or refer to the appropriate staff member. * Consistent use and maintenance of information in Connect. * Association holds a small number of social events for Members and their guests and staff may be required from time-to-time to assist with set-up, and other event preparations and/or to work the event as assigned. * Open, review, separate, date-stamp and distribute mail received. * Process and Federal Express or courier packages for Community Management staff. * Support staff as requested to complete filing, typing, completion of letters, flyers, and other communications as requested. * Operate and manage the office telephone system. * Assist in the assembly/mailing/postage of mass mailings. * Assist with light general maintenance and set-up may be required occasionally. * General filing, copying, and other administrative duties as may be required. * Maintain an organized and clean workspace according to the company procedures. * Complete company training as assigned, attend all mandatory company functions, complete timecard as per policy and adhere to FirstService Standards of Operation. * Attend all company mandatory functions. * Comply with company policies and procedures. * Other duties and assignments may be required. Skills & Qualifications: * Must be knowledgeable and adept with Microsoft Outlook, Word, and Excel * Must have administrative background and be able to demonstrate organizational skills and the ability to prioritize * Demonstrates effective oral and written communication skills * Must be able to independently answer and place telephone calls * Must have excellent customer service skills * Must be able to handle multiple tasks concurrently * Public charisma and ability to develop positive relationships * Organizational and time management skills with demonstrated ability to multi-task * Strong ethical practices * Ability to think and work independently and as part of a team. * Works effectively with co-workers, clients, customers, and others by sharing ideas in a constructive and positive manner * Addresses problems and issues constructively to find mutually acceptable and practical business solutions * Use of good judgement Education & Experience: * High School Graduate or equivalent * Minimum of one-year (1) administrative assistance work, preferably in the public or private sector of property management. * Proficient in English * Excellent general math skills * Serrano El Dorado Owners' Association is open Monday through Friday from 8:00 am to 5:00 pm Physical Requirements and Working Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Must be able to lift 35 lbs. * Must be able to sit for extended periods of time * Must be mobile in order to move around the office to make copies and send mail/faxes * Must be able to effectively receive telephone calls and voice mail messages * Must be able to respond to requests and communicate with staff, co-workers, clients, and vendors * Outdoor set-up work required for events * Must have finger dexterity for typing/using a keyboard * The work schedule of this position will require, from time-to-time, hours over the 4 or 5 hours, with breaks per labor standards * Consistent and regular attendance required Tools & Equipment Used: * General office equipment What We Offer: * Medical, dental, and vision plans (full time and part time 30+ hours) * Part time 20+ hours qualify for dental and vision * 401K match * Time off including vacation, sick, and company paid holidays * Pet insurance available * Tuition reimbursement * Legal services * Free emotional wellbeing and daily life assistance support for all associates * Domestic partner coverage * Health savings account * Flexible spending account About Us: FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development. Experience exceptional service with a fulfilling career in property management with FirstService Residential. To learn more about our company and culture, please visit ******************************** Disclaimer The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.
    $22-24 hourly 5d ago
  • Front Desk Coordinator - Roseville, CA

    The Joint Chiropractic 4.4company rating

    Patient service representative job in Roseville, CA

    Job Description Join Our Team at The Joint Chiropractic! Are you ready to grow your career with a company that's passionate about health, wellness, and helping people feel their best? Do you thrive in a fast-paced, goal-driven environment where your initiative and energy are valued? Do you love connecting with others and have a natural talent for sales and service? If so, The Joint Chiropractic could be the perfect fit for you. We're looking for motivated, positive, and proactive individuals to join our world-class team! Here, your passion for health and wellness can grow into a rewarding, long-term career with endless opportunities to learn and advance. What We Offer 💰 Competitive Pay: $17.00-$18.00/hr + monthly bonuses (with bonus: average total $23-$26/hr!) 📅 Set Weekly Schedule: Wednesdays - Saturdays 🕘 Hours: Weekdays 9:30 AM-7:00 PM | Weekends 9:30 AM-4:00 PM 🎁 Benefits: Holiday Pay & Sick Pay Free Chiropractic Care Monthly Bonus Potential Lunch Breaks (Full-Time Only) Vacation Pay & Optional Health/Dental Benefits What We're Looking For A driven, goal-oriented mindset and eagerness to grow A winning attitude with strong communication skills High school diploma or equivalent (GED) 1+ year of sales experience and a passion for serving others Confidence in presenting and selling memberships & services Excellent phone, computer, and account management skills Ability to prioritize, multitask, and thrive in a fast-paced environment A genuine enthusiasm for health, wellness, and teamwork Your Role As a Wellness Coordinator, you'll be the face of the clinic - creating an exceptional first impression for every patient and ensuring a seamless experience from check-in to checkout. You'll: Provide outstanding service to all patients and members Promote and sell memberships to meet and exceed sales goals Educate patients on wellness options and share your own chiropractic experiences Manage clinic flow and maintain an organized, welcoming environment Participate in marketing and outreach to bring new patients in Support your team with positivity, professionalism, and accountability At The Joint Chiropractic, we're committed to our core values of Trust, Integrity, Excellence, Respect, and Accountability. If you're ready to elevate your career and be part of a mission-driven team that's changing lives every day-we want to meet you! A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all. Why Join Us When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision. Business Structure You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary. Ready to Join the Movement? Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn. Powered by JazzHR Tep8xqYkzB
    $17-18 hourly 5d ago
  • Service Desk Representative

    Active Wellness 4.2company rating

    Patient service representative job in Vacaville, CA

    Pay Transparency: $16.50 - $17.00 per hour (DOE) Role and Responsibilities The Service Desk Representative is a high profile customer service position delivering beyond our member's expectations. They contribute to member retention, as well as new membership sales. This person has the responsibility of being responsive to members; checking members in and acting as a resource for members' needs of goods and services while in the club facilities. The Service Desk Representative acts as the clubs first line of communication with members and creates a friendly and welcoming environment. Specific Responsibilities Essential Functions * Greet members/guests enthusiastically and efficiently handle the check-in process * Answer telephone and field calls * Schedule services appointments and take reservations either in person or by phone * Assist members with purchases of retail goods and club services * Present membership information to prospective members, as well as refer them to Member Sales Department * Be knowledgeable about all programs and activities offered throughout the center * Promote club services and activities * Assist with keeping the club well stocked and clean * Inventory of food items as well as locker and laundry service * Maintain communication log and lost & found ledger * Handle member injury and illness incident reporting * Administer emergency care to members and guests in need of assistance * Work as a TEAM with all other departments * Other duties and responsibilities as assigned by supervisor Other Functions * Promote club services and activities * Assist with keeping the club well stocked and clean * Attend Active Wellness site meetings and trainings * Handle injury and illness and security incident reporting
    $16.5-17 hourly 28d ago
  • Front Desk Coordinator

    Revive Med Spa 4.3company rating

    Patient service representative job in Roseville, CA

    Thank you for considering a career with Revive Med Spa-a dynamic and rapidly growing leader in aesthetic medicine. As San Diego's top-rated Med Spa positioned for growth, there's never been a more exciting time to join our team. With eight locations and a team of expert RNs, PAs, and NPs, we provide a comprehensive range of non-surgical aesthetic treatments, including Botox, fillers, regenerative therapies, and advanced skin rejuvenation. At Revive, we're proud of the positive, performance-driven culture we've cultivated over the last 20 years. Our core values-client obsession, accountability, continuous improvement, open feedback, kindness, and innovation-guide everything we do. Job Title: Front Desk Coordinator Department: Store Administration Salary: $17-$19 per hour, depending on experience level Status: Full Time Responsibilities: Maintain front area setup and appearance Check clients in and out for their appointments Describe products and explain their benefits and uses to potential customers Communicate with customers in person, by phone and by email to understand their needs Maintain a working knowledge of the company's various products and services Establish and nurture relationships with clients visiting the store Monitor messaging systems for client communications Complete administrative tasks, such as processing and recording sales, as needed Skills: Interpersonal skills and comfort with meeting new people on a daily basis Excellent verbal and written communication skills Willingness to adapt Good at taking constructive criticism Quick thinking to provide creative solutions that address customers' needs and concerns Time management and prioritization skills to manage multiple appointments happening throughout the day Organizational Relationships: Reports to Store Manager Job Requirements: Must be able to lift 25 lbs HS Diploma required Please note that our business is subject to the CA Department of Health mandate for healthcare workers to be vaccinated, so vaccination is mandatory for all staff. Bilingual Preferred Experience, education, and training: One to two years of experience in a relevant area of aesthetic medicine 2-3 years of front desk experience Location: Roseville, California Revive Med Spa is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
    $17-19 hourly Auto-Apply 60d+ ago
  • Credentialing Specialist

    Pulmonary Medicine Associates 4.2company rating

    Patient service representative job in Sacramento, CA

    Pulmonary Medicine Associates (PMA) has been treating patients in the greater Sacramento area since 1973 and is a unique and exciting place to work. With specialties that include critical care, infectious disease, palliative care, pulmonology, pediatric pulmonology, sleep medicine, and travel medicine. We are a busy practice with over 80 providers that serves multiple hospitals and has 2 outpatient clinic locations. PMA currently a full time opening for a Credentialing Specialist. Because we value our employees, PMA offers a competitive salary and exceptional benefits including medical, dental, vision, life, LTD, PTO, and 401k with generous company match. Please visit our website at ************** to learn more. PMA is an equal opportunity employer. General Duties Include: * Processes credentialing and re-credentialing applications of PMA health care providers. * Coordinates with providers to gather information, such as licensing, CV, peer references, privileges lists/procedures history, * Performs data entry. * Prepares and submits applications for insurances, hospitals and malpractice insurance. * Communicates regularly with applicants, providers and medical office staff to ensure credentialing is timely and completed as efficiently as possible. * Acts as PMA liaison to hospitals and insurance companies and interprets, explains and follows all institution-specific rules, regulations and polices related to credentialing process. * Prepares related records and reports. * Performs other related duties as required or requested. Requirements * High school diploma or GED. Associates degree in a related field OR a minimum of 2+ years of related work experience in a medical environment. * Certified Provider Credentialing Specialist (CPCS) or Certified Professional Medical Services Management (CPMSM) a plus. * Experience with PAVE, PECOS CAQH required. * Must be highly organized. * Excellent phone etiquette and verbal communication skills. * Strong customer service skills and ability to establish and maintain effective working relationships with other employees, hospitals, insurance companies, etc. * Excellent detail orientation and ability to maintain accurate records. * Ability to maintain confidentiality of sensitive information. * Ability to work independently and juggle multiple priorities. * Good working knowledge of MS Office (Word and Excel). Must be able to accurately type 45 WPM. Physical Requirements/Working Conditions: Must be able to work in a climate controlled, office environment. Sit for extended periods of time. Ability to read and write in order to process paperwork. Manual dexterity needed for keyboarding and other repetitive office tasks. Vision must be good or corrected to normal to perform normal job duties. Hearing must be good to have the ability to understand information to perform job duties.
    $55k-83k yearly est. 5d ago
  • Patient Care Coordinator

    Serene Health

    Patient service representative job in Sacramento, CA

    Job Description Empowering Wellness, Transforming Lives Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, Community Support, and American TrueCare, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term well-being. As pioneers in the field, we aspire to lead in member care outcomes and set new standards for excellence and innovation. We are committed to empowering our members to achieve self-sufficiency in health, creating a ripple effect that strengthens families and communities. Our work culture at Optima MMG is built on pride, passion, and a collective commitment to making a positive difference in people's lives. Our team members are dedicated problem-solvers who bring their unique skills and perspectives to the table. We believe that by fostering a collaborative and supportive environment, we can unlock the full potential of our team and, in turn, provide the best possible care to our members. A career at Optima MMG is an opportunity to be part of a dynamic and forward-thinking organization. We encourage continuous learning and professional growth, providing our employees with access to industry experts, cutting-edge technologies, and a supportive community that values each individual's contributions. Join us on this journey to not only advance your career but to be a driving force in transforming lives and communities through passionate and fulfilling work! Job Summary: The official job title is Lead Care Manager (LCM). The Lead Care Manager (LCM) role involves developing personalized care plans, coordinating member services, and collaborating closely with members and families, as well as Primary Care Providers to ensure they receive necessary medical treatment and support. The LCM will consult with members to determine their needs, develop individualized action plans, and work with care teams to manage the member experience effectively. Providing emotional support, resolving administrative issues, and ensuring timely access to care are key aspects of the position. Compassion, healthcare knowledge, and exceptional customer service are essential qualities for assisting members in becoming self-sufficient in health. The LCM will work with a diverse population of members enrolled in the Enhanced Care Management program, which may involve one or multiple members from the population of focus section below. Responsibilities: • Interview members to assess medical and social determinant of healthcare gaps and provide education about their condition and medication, while developing individualized care plans. • Respond to member inquiries and concerns, ensuring adherence to hospital and legal requirements. • Collaborate with interdisciplinary teams, locate medical and social resources, and coordinate social service plans. • Maintain on-going contact with members, via telehealth and in-person visitation. • Advocate for members, consult with healthcare providers, arrange appointments and treatment plans, evaluate member progress, and assist with healthcare barriers. • Maintain empathy and professionalism while contacting members and families. • Supporting behavioral health coordination, Substance Abuse and Community Resources. • Perform additional duties as assigned. Populations of Focus: • Individuals experiencing homelessness: Lacking a fixed, regular, and adequate nighttime residence. • Individuals at risk for avoidable hospital or emergency department utilization: Five or more emergency room visits in a six-month period that could have been avoided with appropriate outpatient care or improved treatment adherence. • Individuals with Serious Mental Health and/ or substance use disorder needs: Adults who meet the eligibility criteria for participation in, or obtaining services through Specialist mental health services or the Drug Medi-Cal organized delivery system or Drug Medi-Cal program. • Individuals transitioning from incarceration/Justice Involved: Adults transitioning from a correctional setting or transitioned from a correction setting within the past 12 months, or children and youth who are transitioning from a youth correctional facility or transitioned from being in a youth correctional facility within the past 12 months. • Adults living in the community and at risk for long-term care institutionalization: Adults who are living in the community who meet the SNF Level of Care criteria; or who require lower-acuity skilled nursing or equipment for prevention, diagnosis, or treatment of acute illness or injury. • Adult nursing facility residents transitioning to the community: Adult nursing residents who are interested in moving out of the institution, and are likely candidates to do so successfully, and are able to reside continuously in the community. • Children and youth enrolled in California Children's Services (CCS) or CCS Whole Child Model (WCM) with Additional Needs Beyond the CCS condition: Children and youth enrolled in CCS or CCS WCM and are experiencing at least one complex social factor influencing their health. • Children and Youth Involved in Child Welfare • Individuals with Intellectual/ Developmental Disabilities: Adults who have a diagnosed I/ DD and qualify for eligibility in any other adult ECM population of focus. • Pregnant and Postpartum individuals; Birth Equity Population of Focus: Adults and youth who are pregnant or postpartum and qualify for eligibility in any other adult or youth ECM POF, or are subject to racial and ethnic disparities. Education and Experience: • High school diploma or GED required. • Minimum of 1 year experience in case management, member care, customer service, call center, or member care required. • Valid California driver's license and valid vehicle insurance required. • MA certificate or medical terminology knowledge preferred. Required Skills/Abilities: • Excellent communication, interpersonal, customer service and organizational skills. • Computer skills for documentation, email and chat support. • Proficient skills in working independently and collaboratively in a team to provide member care. • Proficiency in multitasking, organization, and attention to detail is required for effectively providing care to multiple members simultaneously. • Candidates should exhibit the capability to utilize resources effectively for problem-solving while maintaining composure under pressure in a compassionate manner. • Applicants must demonstrate proficient speaking, reading, and typing abilities and possess strong proofreading skills. Physical Requirements: • Must be able to travel using personal vehicle to complete outreach visits. Mileage reimbursement for the use of your vehicle is at a standard rate. • Prolonged periods of sitting at an office desk on the computer. • Lifting: Able to lift up to 15lbs. Pay range$25-$28 USD Benefits Our full-time employees are eligible for the following benefits enrollment after 60 days of employment: Medical, Dental, & Vision Benefits: We have various insurance options for you and your family. Short & Long-Term Disability Benefits: Protection when you need it most. Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans: Added security for you and your loved ones. Flexible Spending Accounts: Manage your finances with flexibility. Employee Assistance Program (EAP): Support when life throws challenges your way. 401(K): Building your financial future with us. Effective after 1 year of employment. Paid Vacation and Sick Leave: Flexibility for the planned and unplanned. Paid Holidays: Quality time to enjoy celebrations. Employee Referral Program: Share the opportunities and reap the rewards. Company Discount Program: Enjoy savings on everyday expenses and memberships. Equal Employment Opportunity Optima Medical Management Group and its divisions are an Equal Opportunity Employer. Optima MMG is committed to providing employment opportunities for all qualified candidates without discrimination on the basis of race, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other characteristic protected by federal, state or local laws. Optima MMG is committed to providing reasonable accommodation for individuals with disabilities. Pre-Employment Optima Medical Management Group is a drug-free workplace. Employment is contingent upon a successful pre-employment drug screening and background check.
    $25-28 hourly 7d ago
  • Access Representative I- Per Diem

    Ole Health 3.5company rating

    Patient service representative job in Woodland, CA

    Access Representative I, Per Diem DEPARTMENT: Patient Access REPORTS TO TITLE: Access Supervisor DLSE/FLSA STATUS: () ____Exempt/Salaried position _X__Nonexempt/Hourly position SUPERVISORY RESPONSIBILITIES (does this position have direct reports): YES NO LOCATION: Woodland, CA SCHEDULE: Per Diem; no set schedule or hours PAY RANGE: $23.77 to $29.05 hourly About CommuniCare+OLE Established in 2023, CommuniCare+OLE is the result of a union of two health centers with deep roots in their respective communities and reputations for providing high-quality primary care to all, regardless of insurance or ability to pay: OLE Health of Napa and Solano Counties and CommuniCare Health Centers of Yolo County. Building on a legacy established by both organizations in 1972, CommuniCare+OLE is a network of federally-qualified health centers with 17 sites across Napa, Solano, and Yolo Counties. It offers comprehensive care, including medical, dental, behavioral health and substance use treatment, nutrition, optometry, pharmacy, care coordination, referrals, and enrollment assistance to more than 70,000 individuals, and no one is turned away due to lack of insurance, immigration status, or ability to pay. Many services are offered outside of its sites, including mobile health, home visiting, and community and school-based programs. JOB SUMMARY/OVERVIEW: The Access Representative I works under the Access Supervisor with a team of administrative, clinical and program staff members to perform a variety of patient services responsibilities. The Access Representative I is responsible for greeting patients in person or on the phone and driving a positive patient customer service experience. The Access Representative will maintain a safe and clean reception area by complying with procedures, rules, and regulations and will also be responsible for maintaining continuity among work teams by documenting and communicating actions, irregularities, and continuing needs. CommuniCare+OLE provides an inclusive workplace that promotes and values diversity and life experience. CommuniCare+OLE encourages people of all backgrounds to apply including, but not limited to, Black, Indigenous Peoples, people of color, immigrants, refugees, women, LGBTQIA+, people with disabilities, veterans, individuals of all ages and religions, and individuals who have been affected by the legal system. YOU ARE WELCOME HERE. ***The following reflects requirements and essential functions of this position but does not restrict tasks that may be assigned. Essential functions include basic job duties, core elements, or fundamental responsibilities that an employee must perform to hold the position. Employees must be able to perform these essential functions with or without reasonable accommodation (accommodation may be requested). Duties and responsibilities are not all-inclusive, and they may be assigned or reassigned to this job at any time, due to reasonable accommodation or any other reason. *** MINIMUM POSITION REQUIREMENTS: EDUCATION, EXPERIENCE, SKILLS/TRAINING Education: High School Diploma or General Education Degree required. Experience/Lived Experience: Entry level position; one year of experience in a healthcare setting preferred. Special Skills/Training: Bilingual strongly preferred English/Spanish/Russian/Dari/Punjabi/ Vietnamese). Must certify and remain current in CPR certification. Strong analytical and problem-solving skills and attention to detail required. Data entry skills, Microsoft Office, and Electronic Health Record system preferred. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES 1. Demonstrates exceptional customer service skills including greeting patients in a kind, compassionate and courteous manner; responds effectively to patient questions; manages multiple priorities and heavy patient workloads with patience and confidence. 2. Accurately inputs patients data in full on their records before saving onto EMR system 3. Makes use of designated script and protocol to screen patients for insurance eligibility; refer all self pay patients to Eligibility Specialist prior to scheduling a follow-up visit; place calls to patients prior to appointment in order to confirm eligibility. 4. Answer all telephone calls in a timely, efficient, and courteous manner leading to high patient satisfaction; takes accurate and comprehensive encounters at all times using the designated message form. 5. Schedules patient appointments with providers and provides accurate information to patients regarding a wide variety of programs and services; pre-registers all patients; places reminder calls to patients to confirm appointments. 6. Accurately charges patients without funding sources according to the CommuniCare+OLE sliding scale; Collects cash and credit payments from patients; assures that all monies are counted and balanced with receipts at the end of the designated shift. 7. Enforces patient privacy and confidentiality guidelines with all clients; ensures that all protected health information is out of view of other patients at all times, and is secure when work shift has ended; Ensures that all protected health information is disposed of in the proper manner when required. 8. Carries tablet to greet and direct patients at entrance when appropriate. 9. Completes the check in process and registers patients for their appointments. 10. Provides assistance during training of the new staff. 11. Schedule appointments as needed, according to policies and guidelines 12. Capture patient demographic information, insurance information, structured data into Electronic Health Records with each patient encounter, scan all forms into Electronic Health Records as applicable and appropriately change check in status 13. Verify insurance eligibility through proper insurance variation systems and updating payor codes 14. Ensure required forms are completed and signed; provide assistance to patients in completion of applicable forms 15. Collect and post co pays, payments, existing balances, and provide necessary receipts 16. Reconcile monies with day sheet detail report and ensures safe keeping of all cash, checks and credit cards transactions received 17. Prompt follow up of telephone encounters/recalls/appointment request 18. Open incoming mail and process or direct as appropriate. 19. Keep log of all patients given Presumptive Eligibility and submit to State on a weekly basis (Perinatal Services only) 20. Follow managed care procedures, as applicable to obtain authorization for services in order to ensure payment and reduce denials. 21. Attends routine department meetings, in service trainings, and other meetings as required to maintain professional growth and comply with the organization policy 22. Verify accuracy of information, obtain necessary consents, and documentation on all patients upon registration and scheduling. 23. Responsible for greeting patients professionally on the phone or in person and driving a positive and personal patient/customer service experience. 24. All other duties as assigned.
    $23.8-29.1 hourly Auto-Apply 24d ago
  • Utilization Management Representative II

    Carebridge 3.8company rating

    Patient service representative job in Rancho Cordova, CA

    Location: Virtual: This role enables associates to work virtually full-time in CALIFORNIA, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Hours: Monday - Friday, an 8-hour shift between 8 am - 5 pm PST. The Utilization Management Representative II is responsible for conducting service coordination functions for a defined caseload of individuals How will you make an impact: * Managing incoming calls * Determine contract and benefit eligibility; creates authorizations for LTSS members. * Obtains intake (demographic) information from LTSS providers. * Refers cases requiring clinical review to a nurse reviewer; and handles referrals for specialty care. * Processes incoming requests, collection of information needed for review from providers. * Verifies benefits and/or eligibility information. * May act as a liaison between LTSS and internal departments. * Responds to telephone and written inquiries from providers and in-house departments. * Manages non-clinical needs of members with chronic illnesses, co-morbidities, and/or disabilities, to ensure cost effective and efficient utilization of long term services and supports. * May also serve as to mentor, subject matter expert or preceptor for new staff, assisting the formal training of associates, and may be involved in process improvement initiatives. Minimum Requirements: * Requires HS diploma or equivalent and a minimum of 2 years customer service experience in healthcare related setting and medical terminology training; or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities and Qualifications: * For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. * Previous experience working in a social work setting preferred. * BA/BS degree is preferred in the field of health care. * Specific education, years and type of experience may be required based upon state law and contract requirements. * Travel to worksite and other locations when necessary. * For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $19.00 to $31.09 Locations: California In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $19-31.1 hourly Auto-Apply 60d+ ago
  • Radiology Scheduler

    Commonspirit Health

    Patient service representative job in Rancho Cordova, CA

    Where You'll Work Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service. Dignity Health Advanced Imaging, a service of Dignity Health Medical Foundation, provides cutting-edge diagnostic imaging services at 23 locations across Redding, Santa Cruz, Sacramento, Woodland. Our team of 160 staff members work with our specialty trained and board certified radiologists to provide high quality care to our patients. The locations perform more than 175,000 exams annually with the goal of providing top quality imaging, compassionate care, and timely service with a smile. One Community. One Mission. One California Job Summary and Responsibilities Schedule Imaging Appointments • Cancel Imaging Appointment • Reschedule Imaging Appointments The Radiology Scheduler interfaces with patients Imaging facility and Radiologist to perform all functions related to the coordination of imaging scheduling. Scheduler will obtain and enter into Cerner scheduling the following: • Medical history • Screen patient for medically implanted devices pain pumps pacemaker prosthetics metal in the body etc. • Inform patient of medication limitations when needed • Inform patient when labs are needed • Inform patient of exam preparations food water contrast etc. • Obtain and input demographics insurance authorization and run eligibility in Cerner & GECB • Obtain prior imaging information place request for images in Cerner for the IP department to order to have loaded in PACS prior to patient appointment for comparison Scheduler will work with Radiology technologist and or Radiologist to protocol exam to ensure patient safety. When applicable the scheduler will communicate with referring provider via phone call or Cerner message center for additional patient medical information prior imaging locations medically implanted device manufacturing number if patient Is unable to provide. Effective communication with authorization team lead scheduler supervisor & imaging facility is needed. Perform other duties as assigned. Job Requirements High School diploma or equivalent. At least one (1) year experience in a centralized scheduling setting and/or minimum of 2 years clinical back office experience. Excellent interpersonal, organizational and customer service skills are essential. Keyboarding skills and the ability to utilize computer equipment and software are required as is experience with other types of standard office equipment. Preferred CERTIFIED MEDICAL ASSISTANT (CT MA) Familiarity with an electronic practice management system is preferred. Experience with multi-line phones/ACD phones preferred. Medical terminology preferred.
    $39k-66k yearly est. Auto-Apply 60d+ ago
  • Medical Receptionist- Bilingual Spanish

    Vitreo-Retinal Medical Group, Inc.

    Patient service representative job in Folsom, CA

    Job Description Apply Here: ******************************************************************************* Come and join our team! We are a local growing private medical practice specializing in the diagnosis and treatment of patients with diseases of the retina and vitreous. We are looking for individuals who would like to establish a career in healthcare working with nationally recognized physicians. We provide on the job training giving you the ability to grow and advance your skills along with gaining innovative knowledge. Established in 1977, we have locations all over Northern California including Sacramento, Grass Valley, Roseville, Stockton, Modesto, Merced, Fairfield, Elk Grove, Folsom, Yuba City and Chico. Our physicians are nationally known, and we continue to be on the leading edge of retina care by utilizing the latest equipment and both participating in and designing new clinical trials to advance the state of care for retinal diseases. Join 250+ other team members working for our nationally recognized retina specialty practice in a fast paced, high volume medical office. We seek a full-time Medical Receptionist to support our team. Although you must be able to work independently, you will be working directly with physicians, patients, and clinical and business office staff. Collaboration and being a team player are essential to the success of this role. This position will require travel to other locations as needed. Responsibilities Greet patients, family members, visitors, staff and physicians in a warm and respectful manner Strong communication skills with the ability to clearly communicate with referring physicians and their staff Ability to work independently or in a team environment and assist coworkers in various aspects Answer phones in a pleasant and professional manner Adaptable to fast paced environment Gain knowledge and the ability to schedule new and established patients in accordance with scheduling guidelines Check any messages and respond as appropriate Review various faxes, and patient referrals within 24 hours Eagerness to perform additional tasks Problem solving skills Verify insurance eligibility, add insurance and any authorizations needed Assist with the patient check in/check out process to optimize patient experience Ensure patient financial obligations are appropriately addressed at time of service Ability to maintain a HIPAA and OSHA compliant workstation
    $35k-43k yearly est. 32d ago

Learn more about patient service representative jobs

How much does a patient service representative earn in Roseville, CA?

The average patient service representative in Roseville, CA earns between $29,000 and $43,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.

Average patient service representative salary in Roseville, CA

$35,000

What are the biggest employers of Patient Service Representatives in Roseville, CA?

The biggest employers of Patient Service Representatives in Roseville, CA are:
  1. Rocklin Physical Therapy
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