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Patient service representative jobs in Saint Joseph, MO

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  • Patient Care Coordinator

    Mission Veterinary Partners 3.8company rating

    Patient service representative job in Excelsior Springs, MO

    Job Summary: The Patient Care Coordinator stays with the clients from check-in to check out, captures medical notes, creates treatment plans, coordinates treatment with technical teams, and follows up post visit. Responsibilities Essential Functions: * Maintains and upholds the Core Values and Mission Statement of MPH. * Sets the stage for a great visit by contacting clients ahead of appointments to set expectations, address questions, and request specific actions. * Warmly welcomes clients upon their arrival and escorts them to the exam room. * Real-time entry of medical information provided by the veterinarian during patient exams and ensures records are updated with diagnostic results as applicable. * Creates, presents, and explains treatment plans in accordance with the veterinarian's directions. * Collaborates with the technical team to ensure the completion of the veterinarian's treatment plan within the hospital. * Schedules follow-up appointments and future wellness visits. * Ensures the fulfillment of any required prescriptions, providing explanations to clients, and coordinating delivery if necessary. * Clearly explains discharge instructions and addresses client inquiries. * Handles client checkouts and collects payments in the exam room. * Conducts post-visit follow-ups with clients to inquire about the well-being of their pets and communicate any diagnostic, lab, or other test results. Additional Functions: * Performs other related duties as assigned. Qualifications Required Knowledge, Skills and Abilities: * Passionate about delivering exceptional client service. * Genuine love and appreciation for animals. * Friendly, personable, and committed to ensuring client satisfaction. * Proficient in active listening and accurate transcription of medical information. * Thrive on serving and assisting people. * Knowledge of, or eagerness to learn, veterinary medical terminology, conditions, and interactions. * Strong computer literacy and typing skills. * Effective communication skills, both written and verbal. Required Education and Experience: * High school diploma. Preferred Education and Experience: * Medical terminology Physical Requirements: * Prolonged periods of standing and working on a computer. * Ability to bend down and lift up to 40lbs unassisted. Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Reasonable AccommodationsApplicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation in order to perform the essential functions of a position, please send an e-mail to ************************* and let us know the nature of your request and your contact information.
    $28k-35k yearly est. Auto-Apply 60d+ ago
  • Temp - PT - Rehab (Days) Mound City, MO

    Viemed Healthcare Staffing 3.8company rating

    Patient service representative job in Mound City, MO

    Ready to make your next career move? VieMed Healthcare Staffing is a premier staffing agency that specializes in connecting skilled professionals with healthcare facilities, ensuring seamless continuity of care and unparalleled service delivery. We are committed to quality, reliability, and integrity for both our candidates and clients. Join us in our mission to elevate healthcare staffing to new heights. We take care of you, so you can take care of others. VHS is looking for a qualified Physical Therapist - Rehabilitation. City: Mound City State: MO Start Date: 2025-12-29 End Date: 2026-03-30 Duration: 13 Weeks Shift: 8 Hours Day shift Skills: N/A W2 Pay Rate: $58.29 *Travel and Local Rates available Certification Requirements: Please confirm credential requirements with VHS upon application. At VieMed, Live Your Life isn't just a company tagline. It's a passionate commitment to improving the lives of every patient and employee. Benefits Include: Competitive Pay Packages Weekly Pay Schedule via Direct Deposit Comprehensive Medical Benefits (W-2) Dental and Vision Supplemental Benefits (W-2) 401(k) with match (W-2) Robust Referral Bonus Program 24/7 Dedicated team committed to your success throughout your time with VHS Paid sick time in accordance with all applicable state, federal and local laws Licensure, certification, travel and other reimbursements when applicable **VHS is an Equal Opportunity Employer (“EEO”)/Protected Veterans/Individuals with Disabilities/E-Verify Employer and welcomes all to apply** #LiveYourLife
    $58.3 hourly 8d ago
  • Patient Representative

    Samuel U Rodgers Health Center 4.3company rating

    Patient service representative job in Kansas City, MO

    Job Details Main Campus/Downtown - Kansas City, MO Part Time High School $17.00 - $20.00 Customer ServiceDescription The Patient Representative will perform general clerical and receptionist duties. This position is responsible for greeting and directing patients/visitors to the practices and services at Samuel U. Rodgers Health Center (SURHC). Make telephone calls and appointments, and communicate to patients, visitors, and staff. The Patient Representative may also conduct general interpreting for staff, patients and their families in the SURHC practices. The goal at SURHC is to create and maintain an environment in which all members of the Care Team feel both respected and empowered to actively contribute to patient care and to the continuous improvement of the clinic's processes. Performs various clerical duties in registration and practices. Issues EWIC cards to eligible WIC participants Schedules visits, tests and procedures as directed. Coordinate communication between patients, family members, medical staff, and administrative staff. Maintain knowledge of community services and resources available to patients. Investigate and direct patients inquiries or complaints to appropriate medical staff members. Greets and interprets information for all incoming patients and their families who require interpreting in any practice of SURHC. Through interpreting and relaying of all relevant and necessary patient information to staff to ensure all pertinent details are obtained for all areas of SURHC. Through interpreting and relaying of answers to patient and their families questions, distribute required patient information, and function as a primary resource for interpreting patient questions and concerns. Assess and monitors patients' and their families understanding of information conveyed. Provides interpreting assistance for scheduling follow up visits. Our robust benefits package includes: 403(b) 403(b) matching Dental insurance Employee Assistance Program Flexible Spending Account Health Savings Account Health insurance Life insurance Paid Time Off (PTO) Vision insurance Qualifications Education High School diploma or equivalent. Experience Demonstrated “skilled” business office experience. Demonstrated success in communication, customer service or working with the general public, preferably in a medical care facility. Demonstrated success in managing difficult customer situations. Demonstrated success in general computer competence including basic Word and potential to be trained on specific software for patient information, and communication.
    $28k-33k yearly est. 60d+ ago
  • Patient Service Representatives

    Anova Care

    Patient service representative job in North Kansas City, MO

    Summary: Anova Care, a provider of home care and home health services, is looking for several Patient Services Representatives to act as the point of contact by greeting patients in person and over the phone. This is an entry level position. Patient Services Representative Responsibilities: Answers the telephone promptly and courteously, refers calls to the appropriate area and identifies and refers urgent calls correctly. Makes and assists in making initial and return appointments, confirming the patient's current address, phone number, and insurance information, and updates these in the computer system, or as appropriate. Registers patients, generating required paperwork for a patient visit. Calls patients to remind them of their scheduled visit at least one business day before. Collects co-pays. Demonstrates excellent customer service skills. Patient Services Representatives Qualifications: Requires a high school diploma or GED. 1+ year of customer service experience preferably in the medical setting or an equivalent combination of training and experience. Able to read and communicate in English with computer literacy is required. Medical terminology knowledge is highly desirable. Must possess excellent communication and interpersonal skills in order to greet patients and visitors in person or over the phone. Must be able to communicate well with all levels of healthcare professionals. Ability to maintain a high standard of customer service and company protocol in fast-paced environment. Must be able to utilize personal initiative, maintain a steady level of productivity, be a self-starter. Job Type: Full-time Benefits: 401(k) 403(b) Dental insurance Disability insurance Employee assistance program Flexible spending account Health insurance Life insurance Opportunities for advancement Paid sick time Paid time off Retirement plan Vision insurance Schedule: 8 hour shift Monday to Friday Experience: Customer service: 1 year (Required) Pay: $30.00 - $75.00 per hour Benefits: Flexible schedule Mileage reimbursement Schedule: Day shift Monday to Friday Work Location: Remote
    $29k-35k yearly est. Auto-Apply 60d+ ago
  • Patient Service Representative

    Meritas Health

    Patient service representative job in North Kansas City, MO

    Here at NKC Health our mission is to empower hope and healing in every life we touch. Whether you are serving patients at a primary care clinic, specialty clinic, or in a support capacity, every team member works together to complete this mission. NKC Health Neurology clinic is hiring a Patient Service Representative! If you're looking for a great opportunity to impact our communities, join our NKC Health team! Why NKC Health Medical Group? * Comprehensive Benefits (Medical, Dental, Vision, Life, FSA) * Employer matched retirement plan * Competitive wages * Paid time off for personal/vacation/sick * Six paid holidays per year * Educational assistance * Day shift schedules What are the typical hours on the job? The hours of operation for the Neurology clinic are Monday-Friday, 9am-5pm. Your primary schedule will be during those hours, with periodic need to work outside your schedule to serve our patients. What does a Patient Service Representative do? As a patient service representative, you will perform front office duties, focusing on customer service and billing accuracy and efficiency. What does a typical day on the job look like? * Completes patient registration and eligibility verification accurately and in a timely manner. * Demonstrates positive customer service attitude in person and on the telephone. * Informs patients of their co-pay/deductible responsibility, collects co-payments and patient balances and records payments accurately. Checks patients out and assists patients with scheduling follow up appointments. Coordinates receipt and transfer of patient medical records in a HIPAA-compliant manner. * Schedules appointments efficiently to meet provider and patient expectations. Searches for patients using two patient identifiers to reduce errors and to avoid creating duplicate accounts. * Demonstrates positive customer service attitude in person and on the telephone. * Demonstrates professionalism by articulating and demonstrating professional behavior, accepting responsibility and accountability for actions, adhering to policies and procedures, demonstrating leadership supporting NKC Health initiatives. What are the requirements for the job? * High School diploma or GED equivalent * Two years of experience in a physician's office or healthcare setting * Customer service skills * Basic office skills * CPT and diagnosis coding experience is a plus Our North Star: Here at NKC Health, we believe in care empowered. Our actions are the concrete things we do to differentiate ourselves: we lead with heart, we always move forward, and we connect to more. NKC Health is an Equal Opportunity Employer and values diversity in our organization. We do not discriminate against any applicant for employment or employee on the basis of race, color, religion, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
    $29k-35k yearly est. 14d ago
  • Patient Service Coordinator

    Saving-Sight 3.5company rating

    Patient service representative job in Kansas City, MO

    Job Description This mission centered position aids in providing services and/or distributing products to patients nationwide while maintaining accurate and complete data on partners and patients. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for the day-to-day operations of the Patient Services department, including tracking shipments, following up with our mobile partners, reviewing in default accounts, navigating issues within orders, and communicating with physicians and other external customers. Strong understanding of the Vital Tears process to effectively navigate the specialist role. Manage multiple databases to ensure accurate and complete records of partner accounts, and patient information in all systems. Follow up with patients, physicians, blood collection facilities to meet patients' needs and satisfaction. Collect patient payments and execute other accounting functions related to the order, including following up on default payments. Share high volume of inbound and outbound calls with the Patient Services team. Effective problem-solving skills to solve patient concerns and order issues, i.e. shipping issues, blood issues etc. Effective critical thinking skills; analyzing issues objectively, considering various perspectives, identifying root causes, and proposing effective solutions. Display a professional demeanor towards all patients and agencies (including but not limited to physicians, schedulers, technicians, phlebotomists, patients, other Vital Tears partners) while maintaining and strengthening relationships with all external and internal partners. Ability to de-escalate situations involving dissatisfied patients or physicians, offering assistance and support. Work in conjunction with the Business Development team to ensure both prospective and current patient relationships are being maintained and developed. Demonstrate teamwork and collaboration in internal and external communications. Be self-motivated to monitor your own work, ensuring a high level of quality, efficiency, and standards achieved. Work closely with other internal departments on tasks, projects, initiatives related to Vital Tears. (Quality Assurance, Finance, Lab, other) Generate and manage various reports including but not limited to commission reports, mobile partner reports, and accounting reports. Document accurate and current accounts, interactions, and events in the customer relations management tool. QUALIFICATIONS and EXPERIENCE: A minimum of one (2) year customer service and/or call center experience required. Previous experience with Vital Tears preferred. A basic knowledge of ophthalmology (various specialties, anatomy of the eye) a plus. Ability to think strategically and plan work around attaining goals and objectives. Strong interpersonal, verbal, written and phone communication skills required. Intermediate knowledge and ability to use computers and related technology efficiently. Ability to use multiple screens and navigate multiple systems. Active listening skills - be able to build rapport with patients. Great organizational skills. Strong problem-solving abilities and attention to detail. Ability to manage and handle stress while showing good judgment. Ability to work independently, with limited direction, and in a team environment. Ability to work with distraction and to multi-task with frequent interruptions. Intermediate knowledge of Microsoft operating systems, Microsoft Office, general database, and web-based applications. Must have reliable transportation. Availability to work rotating weekends and nights as necessary. PHYSICAL REQUIREMENTS: Frequent periods of intense concentration, attention to detail and accuracy. Ability to handle mental and physical strain involved in use of printed materials, prolonged use of computer screens and extensive phone usage. Moderate manual dexterity for basic keyboarding. Long periods of sitting and/or standing may be required. Ability to lift and move 20 pounds is required. ENVIRONMENTAL DEMANDS Normal office environment. NOTE: The preceding statements describe the nature and level of assignments normally given job incumbents. They are not an exhaustive list of duties. Additional duties may be assigned. Saving Sight is an Equal Opportunity Employer. We take pride in the diversity of our staff, and seek diversity in our applicants. Saving Sight does not unlawfully discriminate on the basis of any status or condition protected by applicable federal or state law. Saving Sight reserves the right to seek, hire and promote persons who support the goals and mission of the institution. Job Posted by ApplicantPro
    $28k-34k yearly est. 24d ago
  • Weekend Option Access Representative I - Express Care

    Children's Mercy KC

    Patient service representative job in Liberty, MO

    Thanks for your interest in Children's Mercy! Do you envision finding a meaningful role with an inclusive and compassionate team? At Children's Mercy, we believe in making a difference in the lives of all children and shining a light of hope to the patients and families we serve. Our employees make the difference, which is why we have been recognized by U.S. News & World Report as a top pediatric hospital, for eleven consecutive years. Children's Mercy is in the heart of Kansas City - a metro abounding in cultural experiences, vibrant communities and thriving businesses. This is where our patients and families live, work and play. This is a community that has embraced our hospital and we strive to say thanks by giving back. As a leader in children's health, we engage in meaningful programs and partnerships throughout the region so that we can improve the lives of children beyond the walls of our hospital. Overview This position provides quality support services of registration and other related tasks within the revenue cycle. The data collection processes performed by this role directly impact departments such as Health Information Management, Patient Financial Services, clinical services, and other areas within the hospital. Individuals in this role often serve as a patient's first impression of customer service prior to the delivery of care. At Children's Mercy, we are committed to ensuring that everyone feels welcomed within our walls. A successful candidate for this position will join us as we strive to create a workplace that reflects the community we serve, as well as our core values of kindness, curiosity, inclusion, team and integrity. Additionally, it's important to us that we remain transparent with all potential job candidates. Because we value the safety of the patients and families we serve, as well as the Children's Mercy staff, we want to let you know that the seasonal influenza vaccine is a condition of employment for all employees in our organization. New employees must be willing to be vaccinated if found non-immune to measles, mumps, rubella (MMR) and chicken pox (varicella) and/or without evidence of tetanus, diphtheria, acellular pertussis (Tdap) vaccination since 2005. If you are selected for this position, you will be asked to supply your immunization records as proof of vaccination. If you and have any concerns about receiving these vaccines, medical and/or religious exemptions can be further discussed with Human Resources. Responsibilities Obtains, enters, and verifies demographic and financial information in the computer system for registration areas including ambulatory services, ancillary departments, emergency room, urgent care, lab, and radiology. Collects point of service payments in Adheres to customer service guidelines for the Patient Access Department and demonstrates excellent customer service delivery in daily interactions. Meets all business and compliance expectations of the department and CMH. Qualifications HS diploma or equivalent required and 1-2 years experience One year of experience in customer service, patient access, revenue cylce or business office setting. Associate's Degree preferred and 1-2 years experience One year of experience in customer service, patient access, revenue cylce or business office setting. Benefits at Children's Mercy The benefits plans at Children's Mercy are one of many reasons we are recognized as one of the best places to work in Kansas City. Our plans are designed to meet the changing needs of our employees and their families. Learn more about Children's Mercy benefits. Starting Pay Our pay ranges are market competitive. The pay range for this job begins at $17.67/hr, but your offer will be determined based on your education and experience. EEO Employer/Disabled/Vet Children's Mercy hires individuals based on their job skills, expertise and ability to maintain professional relationships with fellow employees, patients, parents and visitors. A personal interview, formal education and training, previous work experience, references and a criminal background investigation all are factors used to select the best candidates. The hospital does not discriminate against prospective or current employees based on the race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry or veteran status. A drug screen will be performed upon hire. Children's Mercy is smoke and tobacco free.
    $17.7 hourly Auto-Apply 60d+ ago
  • Care Guide Advocate/Patient Registration Representative

    Spira Care

    Patient service representative job in Kansas City, KS

    Guided by our core values and commitment to your success, we provide health, financial and lifestyle benefits to ensure a best-in-class employee experience. Some of our offerings include: Highly competitive total rewards package, including comprehensive medical, dental and vision benefits as well as a 401(k) plan that both the employee and employer contribute Annual incentive bonus plan based on company achievement of goals Time away from work including paid holidays, paid time off and volunteer time off Professional development courses, mentorship opportunities, and tuition reimbursement program Paid parental leave and adoption leave with adoption financial assistance Employee discount program Summary: Spira Care was designed with our patients at the center of their Care Teams. This collaborative, patient-centered approach to primary care offers patients a one-of-a-kind healthcare experience and offers healthcare professionals an opportunity to really see the impact they can make in their patients' lives. Our Care Teams are made up of professionals with diverse backgrounds, experiences, and focus areas who are curious, empathetic, and collaborative. Spira Care is looking to welcome people on our team who are excited about innovating in primary care and are passionate about helping people achieve their health goals. The Care Guide Advocate is an integral role within the Care Team who will fulfill key patient-experience responsibilities by managing patient interactions at Spira Care from the moment they walk in the door and assist patients with navigating through the complexities of insurance benefits and healthcare to make the experience simple, personal and transparent. They will effectively leverage a myriad of skill sets to provide the patient a seamless healthcare experience, blending administrative, educational and customer service functions.Job Description: Provide a high degree of customer service and professionalism when interacting with patients in person, by phone or email; ability to emphasize with patients and diffuse difficult situations professionally and in a caring manner. Checks patients in and out for appointments/services; ensures follow-up appointments are scheduled at the appropriate interval. Works through assigned EMR inboxes. Assists patients with completion of paperwork upon registration. Notifies the appropriate staff member and assists the patient in being seen in a timely manner. Manages projects, competing priorities and deadlines to ensure project timelines are met and patients receive information in a timely manner. Assist Care Guide RN with care coordination including pre-visit planning, clinical pathway adherence, care gap identification and management, ER/inpatient discharges, transitions of care in conjunction with clinical team collaboration. Ensures accurate and complete information within electronic medical records system; assists with uploading medical records or forms to patient's chart in an accurate, timely and compliant manner. Protect/observe patient privacy and confidentiality, per external regulatory requirements (HIPAA) and internal policy and procedure. Ensure front desk and lobby area remain neat and organized; responsible for restocking supplies, disinfecting furniture/toys, and resetting conference room. Maintains confidentiality of all regulated information in compliance with state and federal laws; Reads, understands and follows medical policy and all corporate, divisional and departmental policies and procedures. Including but not limited to: Protected Health Information (PHI), Personal Identifiable Identification (PII). Meets individual quality performance standards and annual targets for program performance as mutually agreed to by management team to maximize program value. Ensures compliance with applicable URAC and NCQA accreditation guidelines and state and federal regulations. May be required to travel between Care Centers. Minimum Qualifications High School diploma. 2-3 years in customer service. Strong computer skills and experience with Electronic Medical Record systems. Intermediate knowledge of Microsoft Windows applications. Exceptionable verbal communication skills. Ability to work effectively in a fast-paced environment with competing priorities. Ability to effectively present information and respond to questions from groups of managers, members, external resources, and our patients. Ability to define problems, collect data, establish facts, and draw valid conclusions and action plans. Ability to work with a variety of member tools/applications used to access and document health and basic insurance information and support member interactions thru various communication channels (phone, chat, email, etc.). Spira Care has specific vaccination requirements as a condition of employment. You must be able to comply with this condition of employment with or without reasonable accommodation based on a sincerely held religious belief or a disability. Preferred Qualifications Experience in healthcare or medical office. Experience with Athena Health EHR. Spira Care is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
    $30k-38k yearly est. Auto-Apply 43d ago
  • Patient Access Specialist I

    Liberty Hospital 3.7company rating

    Patient service representative job in Liberty, MO

    SCHEDULE: Fri/Sat 1pm-11:30pm SUMMARY: This position is the face of the patient experience which provides quality support services of scheduling, registration, insurance verification, co-pay or co-insurance collections and other related tasks within the revenue cycle. The data collection processes performed by this role directly impact departments such as Patient Financial Services, Health Information Management, Prior Authorization, Care Management and Clinical Services. Individuals in this role are front facing and provide the first impression of customer service at Liberty Hospital. Required Education/Training: High school diploma or equivalent OR five (5) years of healthcare registration experience Required Experience: Six (6) months' clerical or customer service experience in a front facing office setting or retail position; ability to multi-task, strong computer experience, outstanding customer service skills, basic mathematics and payment processing, ability to remain calm and professional Preferred Education/Training: Associate's degree or equivalent college hours Preferred Experience: Prior medical clerical experience; understanding of medical terminology and standard insurance forms
    $27k-31k yearly est. 27d ago
  • Patient Access Rep II Float

    Truman Medical Centers 4.6company rating

    Patient service representative job in Kansas City, MO

    If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site. Please log into my WORKDAY to search for positions and apply. Patient Access Rep II Float 101 Truman Medical Center Job Location UH Lakewood Medical Center, University Health Truman Medical Center Kansas City, Missouri Department Patient Access UHTMC Position Type Full time Work Schedule varied Hours Per Week 40 Job Description The Patient Access Representative (PAR) II performs all Patient Access functions as outlined below. Performs all outpatient and inpatient registration functions. Ensures that patients meet financial requirements and provides general information to hospital users, patients and families. Communicates effectively to service delivery areas to maximize patient flow and customer service. Provides excellent patient focused customer service. The PAR II is highly skilled and works at a fully cross-functional level. The PAR II may be located in all functional areas which may include, but are not limited to: Minimum Requirements * High school diploma or equivalent * Previous experience as a Patient Access Representative or Patient Access Scheduling Representative * Clear and effective communication skills required to interview patients and families, to gather and exchange information with other hospital staff members, physicians, third party payers and resource persons. * Concise written communication skills and keyboarding skills * Detail Oriented * Must possess the ability to read, analyze, and interpret clinical or business account information, financial, and legal documents. * Must have the ability to respond to sensitive inquiries or complaints from guests, regulatory agencies, staff, and members of the community. * Must possess the ability to define problems, collect data, establish facts, and draw valid conclusions. * If hired directly into a PAR II position (versus promoting into the position), must observe in all Patient Access Services areas and successfully pass a competency exam within 1 year of date of hire. Preferred 1. Two years' experience with patient contact 2. Experience with medical insurance verification and authorizations 3. Knowledge of base medical terminology 4. Ability to speak Spanish
    $29k-33k yearly est. Auto-Apply 36d ago
  • Medical Office Receptionist

    Northland Family Care 3.4company rating

    Patient service representative job in Kansas City, KS

    Replies within 24 hours Benefits: 401(k) Health insurance Paid time off The ideal candidate for this receptionist type position will have a minimum of 1-3 years of medical office experience. Excellent communication skills are essential. A knowledge of medical terminology and computer skills are a must. Job duties include but are not limited to: · Providing information to patients· Obtain patient signature on specified documents· Schedule follow-up appointments· Enter patient recall information· Verify phone number for referrals· Answer phones and schedule appointments· Confirm appointments for next business day· Clerical duties as assigned Qualifications: · High school diploma or general equivalency diploma (GED) (Required)· Minimum one year recent experience working in a medical facility as a patient services representative (PSR) or check-out person. (Preferred) Skills: · Skill in tact and diplomacy in interpersonal interactions· Accurate typing skills· Ability to operate general office equipment· Ability to manage multi-line phone system Abilities: · Ability to learn and retain information regarding procedures· Ability to project a pleasant and professional image· Ability to plan, prioritize, and complete delegated tasks· Ability to demonstrate compassion and caring in dealing with others· Work in team atmosphere Schedule: After introductory period schedule will be 9- 5:30 Monday & Friday; 10 - 6:30 Tuesday, Wednesday & Thursday. You must be able to work this schedule. Compensation: $18.00 - $20.00 per hour Our Practice At Northland Family Care your health is our primary concern. Founded in 1935 by Dr. Glenn Hendren and continued on by the late Dr. Richard Bowles, Northland Family Care has been serving Liberty and the surrounding area for over 83 years; we have a deep commitment to our patients and our community. Our practice provides a full spectrum of quality healthcare for your entire family, newborn to elderly. As our Northland community continues to expand, so does our family of service-oriented medical and administrative professionals. Our staff currently includes two board-certified physicians and six nurse practitioners, as well as a comprehensive nursing staff consisting of RN's, LPN's and medical assistants. Northland Family Care is one of few remaining independent practices that also provide hospital inpatient care. All of our physicians see inpatients at Liberty hospital, ensuring continuity of care and peace of mind for our patients and their families.
    $18-20 hourly Auto-Apply 60d+ ago
  • Front Office Receptionist

    Pooches Paradise

    Patient service representative job in Kansas City, MO

    Dog Resort Front Desk Do you have a passion for helping others and love putting a smile on people's faces? Then you're a great fit for the receptionist position on our team! You'll act as the first point of contact for the business, answer phone calls, schedule meetings, make travel arrangements, handle mail and deliveries, and help us with other operational duties to keep everything running smoothly. If you're looking for a role where you make a difference every day, start your application today. Must have outstanding client service skills, getting to know clients and their needs Maintain guest records through contact with clients and Veterinarians Assist new clients with information, procedures, and requirements for setting up temperament tests Answer phones, emails, and texts to help clients with reservations and general information about our business Must be able to appropriately handle dog sizes ranging from 2 lbs. to 175 lbs. on a leash while maintaining control and keeping your team safe Understanding the client's instructions and/or special needs for boarding/daycare check-ins and check-outs, and being able to communicate these needs to the kennel staff, and electronically documenting Give facility tours (within 4 weeks of hire) Soft selling and marketing are an absolute must Previous dog handling and/or veterinarian experience is preferred, albeit not required 1+ years of relevant reception/client service experience required Ability to multitask and prioritize daily tasks
    $26k-33k yearly est. 60d+ ago
  • Automotive Biller

    Oakes Buick GMC

    Patient service representative job in Kansas City, MO

    Automotive Biller Kansas City, MO Company: Oakes Auto Group Type: Full Time About Us: Oakes Auto Group is a growing, reputable automotive dealership group dedicated to providing exceptional service and quality vehicles to our customers. We're looking for a detail-oriented Automotive Biller to join our team and help maintain accuracy and efficiency across our financial and title operations. Position Overview: The Automotive Accountant will oversee a combination of accounting, billing, and title responsibilities. This role is ideal for someone with a background in automotive accounting, title work, or billing who thrives in a fast-paced, team-oriented environment. Key Responsibilities: Accounting & Cost Analysis Analyze costs related to vehicle sales, service, and parts to ensure accuracy and efficiency. Maintain accounting records, reconcile accounts, and ensure financial integrity. Assist with payoffs, invoices, and internal accounting processes for dealership transactions. Billing & Invoicing Generate accurate and timely invoices for vehicle sales, service, and parts. Verify pricing, discounts, and taxes for accuracy and completeness. Address and resolve billing discrepancies professionally. Title & Registration Processing Prepare and process title paperwork for sold vehicles and vehicle acquisitions. Handle all payoffs, registrations, plate issuing, transfers, and dealer titles in compliance with state and dealership regulations. Track and maintain title records and MSOs for inventory. Submit title applications to the DMV and follow up on any delays or issues. Administrative Support Maintain organized files of sales, payments, warranties, and related documents. Support management with accurate reporting and record-keeping. Collaborate with internal departments to ensure smooth operational flow. Qualifications: 1+ years of automotive experience in accounting, billing, or title work. Strong analytical skills and attention to detail. Proficiency in accounting software and Microsoft Office Suite. Excellent communication and organizational abilities. Ability to prioritize tasks in a fast-paced, team-focused environment. Valid driver's license and clean driving record. Benefits: Medical, Dental, and Vision Insurance Competitive hourly rate Health Savings Account (HSA) Option 401k with a company match Paid time off Paid major holidays Sales and Service Discounts Oakes Auto Group is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $30k-39k yearly est. Auto-Apply 37d ago
  • Automotive Biller

    Oakes GMC

    Patient service representative job in Kansas City, MO

    Job DescriptionAutomotive BillerKansas City, MO Company: Oakes Auto Group Type: Full Time About Us: Oakes Auto Group is a growing, reputable automotive dealership group dedicated to providing exceptional service and quality vehicles to our customers. We're looking for a detail-oriented Automotive Biller to join our team and help maintain accuracy and efficiency across our financial and title operations. Position Overview: The Automotive Accountant will oversee a combination of accounting, billing, and title responsibilities. This role is ideal for someone with a background in automotive accounting, title work, or billing who thrives in a fast-paced, team-oriented environment. Key Responsibilities: Accounting & Cost Analysis Analyze costs related to vehicle sales, service, and parts to ensure accuracy and efficiency. Maintain accounting records, reconcile accounts, and ensure financial integrity. Assist with payoffs, invoices, and internal accounting processes for dealership transactions. Billing & Invoicing Generate accurate and timely invoices for vehicle sales, service, and parts. Verify pricing, discounts, and taxes for accuracy and completeness. Address and resolve billing discrepancies professionally. Title & Registration Processing Prepare and process title paperwork for sold vehicles and vehicle acquisitions. Handle all payoffs, registrations, plate issuing, transfers, and dealer titles in compliance with state and dealership regulations. Track and maintain title records and MSOs for inventory. Submit title applications to the DMV and follow up on any delays or issues. Administrative Support Maintain organized files of sales, payments, warranties, and related documents. Support management with accurate reporting and record-keeping. Collaborate with internal departments to ensure smooth operational flow. Qualifications: 1+ years of automotive experience in accounting, billing, or title work. Strong analytical skills and attention to detail. Proficiency in accounting software and Microsoft Office Suite. Excellent communication and organizational abilities. Ability to prioritize tasks in a fast-paced, team-focused environment. Valid driver's license and clean driving record. Benefits: Medical, Dental, and Vision Insurance Competitive hourly rate Health Savings Account (HSA) Option 401k with a company match Paid time off Paid major holidays Sales and Service Discounts Oakes Auto Group is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $30k-39k yearly est. 6d ago
  • Automotive Biller

    Oakes Kia

    Patient service representative job in North Kansas City, MO

    Automotive Biller Kansas City, MO Company: Oakes Auto Group Type: Full Time About Us: Oakes Auto Group is a growing, reputable automotive dealership group dedicated to providing exceptional service and quality vehicles to our customers. We're looking for a detail-oriented Automotive Biller to join our team and help maintain accuracy and efficiency across our financial and title operations. Position Overview: The Automotive Biller will oversee a combination of accounting, billing, and title responsibilities. This role is ideal for someone with a background in automotive accounting, title work, or billing who thrives in a fast-paced, team-oriented environment. Key Responsibilities: Accounting & Cost Analysis Analyze costs related to vehicle sales, service, and parts to ensure accuracy and efficiency. Maintain accounting records, reconcile accounts, and ensure financial integrity. Assist with payoffs, invoices, and internal accounting processes for dealership transactions. Billing & Invoicing Generate accurate and timely invoices for vehicle sales, service, and parts. Verify pricing, discounts, and taxes for accuracy and completeness. Address and resolve billing discrepancies professionally. Title & Registration Processing Prepare and process title paperwork for sold vehicles and vehicle acquisitions. Handle all payoffs, registrations, plate issuing, transfers, and dealer titles in compliance with state and dealership regulations. Track and maintain title records and MSOs for inventory. Submit title applications to the DMV and follow up on any delays or issues. Administrative Support Maintain organized files of sales, payments, warranties, and related documents. Support management with accurate reporting and record-keeping. Collaborate with internal departments to ensure smooth operational flow. Qualifications: 1+ years of automotive experience in accounting, billing, or title work. Strong analytical skills and attention to detail. Proficiency in accounting software and Microsoft Office Suite. Excellent communication and organizational abilities. Ability to prioritize tasks in a fast-paced, team-focused environment. Valid driver's license and clean driving record. Benefits: Medical, Dental, and Vision Insurance Competitive hourly rate Health Savings Account (HSA) Option 401k with a company match Paid time off Paid major holidays Sales and Service Discounts Oakes Auto Group is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $30k-39k yearly est. Auto-Apply 22d ago
  • Patient Care Coordinator

    Mission Veterinary Partners 3.8company rating

    Patient service representative job in Kansas City, MO

    Antioch Dog and Cat Hospital has an opportunity for a Patient Care Coordinator to join our team! Shift Details: This is a full time position (30+ hours/week) Compensation: $15.00 - $16.00/hour (based on experience) What We Are Looking For: Our Patient Care Coordinator is the liaison between the staff and our valued clients. The ideal candidate for this position requires excellent verbal communication skills to effectively convey the importance of veterinary care to clients. Strong active listening skills are essential for addressing client questions and concerns. Emotional intelligence and social awareness are highly valued traits. Additionally, the role demands the ability to multitask in a fast-paced environment. What We Offer: A dynamic and supportive team environment where collaboration and compassion are valued. Opportunities for growth and advancement within our rapidly expanding practice. Get the work-life balance you deserve with a great schedule Competitive compensation and benefits package, including medical, dental, and vision coverage. 401K plan with company match Job Summary: The Patient Care Coordinator stays with the clients from check-in to check out, captures medical notes, creates treatment plans, coordinates treatment with technical teams, and follows up post visit. Responsibilities Essential Functions: * Maintains and upholds the Core Values and Mission Statement of MPH. * Sets the stage for a great visit by contacting clients ahead of appointments to set expectations, address questions, and request specific actions. * Warmly welcomes clients upon their arrival and escorts them to the exam room. * Real-time entry of medical information provided by the veterinarian during patient exams and ensures records are updated with diagnostic results as applicable. * Creates, presents, and explains treatment plans in accordance with the veterinarian's directions. * Collaborates with the technical team to ensure the completion of the veterinarian's treatment plan within the hospital. * Schedules follow-up appointments and future wellness visits. * Ensures the fulfillment of any required prescriptions, providing explanations to clients, and coordinating delivery if necessary. * Clearly explains discharge instructions and addresses client inquiries. * Handles client checkouts and collects payments in the exam room. * Conducts post-visit follow-ups with clients to inquire about the well-being of their pets and communicate any diagnostic, lab, or other test results. Additional Functions: * Performs other related duties as assigned. Qualifications Required Knowledge, Skills and Abilities: * Passionate about delivering exceptional client service. * Genuine love and appreciation for animals. * Friendly, personable, and committed to ensuring client satisfaction. * Proficient in active listening and accurate transcription of medical information. * Thrive on serving and assisting people. * Knowledge of, or eagerness to learn, veterinary medical terminology, conditions, and interactions. * Strong computer literacy and typing skills. * Effective communication skills, both written and verbal. Required Education and Experience: * High school diploma. Preferred Education and Experience: * Medical terminology Physical Requirements: * Prolonged periods of standing and working on a computer. * Ability to bend down and lift up to 40lbs unassisted. Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Reasonable AccommodationsApplicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation in order to perform the essential functions of a position, please send an e-mail to ************************* and let us know the nature of your request and your contact information.
    $15-16 hourly Auto-Apply 60d+ ago
  • Patient Representative

    Samuel U Rodgers Health Center 4.3company rating

    Patient service representative job in Kansas City, MO

    Job Details Main Campus/Downtown - Kansas City, MO Adult & Senior Health Services - 100 - Kansas City, MO; Children & Adolescent Health - 103 - Kansas City, MO Full Time High School Customer ServiceDescription The Patient Representative will perform general clerical and receptionist duties. This position is responsible for greeting and directing patients/visitors to the practices and services at Samuel U. Rodgers Health Center (SURHC). Make telephone calls and appointments, and communicate to patients, visitors, and staff. The Patient Representative may also conduct general interpreting for staff, patients and their families in the SURHC practices. The goal at SURHC is to create and maintain an environment in which all members of the Care Team feel both respected and empowered to actively contribute to patient care and to the continuous improvement of the clinic's processes. Performs various clerical duties in registration and practices. Schedules visits, tests and procedures as directed. Coordinate communication between patients, family members, medical staff, and administrative staff. Maintain knowledge of community services and resources available to patients. Investigate and direct patients inquiries or complaints to appropriate medical staff members. Greets and interprets information for all incoming patients and their families who require interpreting in any practice of SURHC. Through interpreting and relaying of all relevant and necessary patient information to staff to ensure all pertinent details are obtained for all areas of SURHC. Through interpreting and relaying of answers to patient and their families questions, distribute required patient information, and function as a primary resource for interpreting patient questions and concerns. Assess and monitors patients' and their families understanding of information conveyed. Provides interpreting assistance for scheduling follow up visits. Our robust benefits package includes: 403(b) 403(b) matching Dental insurance Employee Assistance Program Flexible Spending Account Health Savings Account Health insurance Life insurance Paid Time Off (PTO) Vision insurance Qualifications Education High School diploma or equivalent. Experience Demonstrated “skilled” business office experience. Demonstrated success in communication, customer service or working with the general public, preferably in a medical care facility. Demonstrated success in managing difficult customer situations. Demonstrated success in general computer competence including basic Word and potential to be trained on specific software for patient information, and communication.
    $28k-33k yearly est. 60d+ ago
  • Patient Service Representative

    Meritas Health

    Patient service representative job in Kansas City, MO

    Here at NKC Health our mission is to empower hope and healing in every life we touch. Whether you are serving patients at a primary care clinic, specialty clinic, or in a support capacity, every team member works together to complete this mission. NKC Health Primary Care - Gashland clinic is hiring a Patient Service Representative! If you're looking for a great opportunity to impact our communities, join our NKC Health team! Why NKC Health Medical Group? * Comprehensive Benefits (Medical, Dental, Vision, Life, FSA) * Employer matched retirement plan * Competitive wages * Paid time off for personal/vacation/sick * Six paid holidays per year * Educational assistance * Day shift schedules What are the typical hours on the job? The hours of operation for the Gashland clinic are Monday-Friday, 7:30am-5pm. Your primary schedule will be during those hours, with periodic need to work outside your schedule to serve our patients. What does a Patient Service Representative do? As a patient service representative, you will perform front office duties, focusing on customer service and billing accuracy and efficiency. What does a typical day on the job look like? * Completes patient registration and eligibility verification accurately and in a timely manner. * Demonstrates positive customer service attitude in person and on the telephone. * Informs patients of their co-pay/deductible responsibility, collects co-payments and patient balances and records payments accurately. Checks patients out and assists patients with scheduling follow up appointments. Coordinates receipt and transfer of patient medical records in a HIPAA-compliant manner. * Schedules appointments efficiently to meet provider and patient expectations. Searches for patients using two patient identifiers to reduce errors and to avoid creating duplicate accounts. * Demonstrates positive customer service attitude in person and on the telephone. * Demonstrates professionalism by articulating and demonstrating professional behavior, accepting responsibility and accountability for actions, adhering to policies and procedures, demonstrating leadership supporting NKC Health initiatives. What are the requirements for the job? * High School diploma or GED equivalent * Two years of experience in a physician's office or healthcare setting * Customer service skills * Basic office skills * CPT and diagnosis coding experience is a plus Our North Star: Here at NKC Health, we believe in care empowered. Our actions are the concrete things we do to differentiate ourselves: we lead with heart, we always move forward, and we connect to more. NKC Health is an Equal Opportunity Employer and values diversity in our organization. We do not discriminate against any applicant for employment or employee on the basis of race, color, religion, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
    $29k-35k yearly est. 14d ago
  • Patient Access Specialist I

    Liberty Hospital 3.7company rating

    Patient service representative job in Liberty, MO

    SCHEDULE: Sat/Sun 9am-9:30pm SUMMARY: This position is the face of the patient experience which provides quality support services of scheduling, registration, insurance verification, co-pay or co-insurance collections and other related tasks within the revenue cycle. The data collection processes performed by this role directly impact departments such as Patient Financial Services, Health Information Management, Prior Authorization, Care Management and Clinical Services. Individuals in this role are front facing and provide the first impression of customer service at Liberty Hospital. Required Education/Training: High school diploma or equivalent OR five (5) years of healthcare registration experience Required Experience: Six (6) months' clerical or customer service experience in a front facing office setting or retail position; ability to multi-task, strong computer experience, outstanding customer service skills, basic mathematics and payment processing, ability to remain calm and professional Preferred Education/Training: Associate's degree or equivalent college hours Preferred Experience: Prior medical clerical experience; understanding of medical terminology and standard insurance forms
    $27k-31k yearly est. 60d+ ago
  • Automotive Biller

    Oakes Kia

    Patient service representative job in North Kansas City, MO

    Job DescriptionAutomotive BillerKansas City, MO Company: Oakes Auto Group Type: Full Time About Us: Oakes Auto Group is a growing, reputable automotive dealership group dedicated to providing exceptional service and quality vehicles to our customers. We're looking for a detail-oriented Automotive Biller to join our team and help maintain accuracy and efficiency across our financial and title operations. Position Overview: The Automotive Biller will oversee a combination of accounting, billing, and title responsibilities. This role is ideal for someone with a background in automotive accounting, title work, or billing who thrives in a fast-paced, team-oriented environment. Key Responsibilities: Accounting & Cost Analysis Analyze costs related to vehicle sales, service, and parts to ensure accuracy and efficiency. Maintain accounting records, reconcile accounts, and ensure financial integrity. Assist with payoffs, invoices, and internal accounting processes for dealership transactions. Billing & Invoicing Generate accurate and timely invoices for vehicle sales, service, and parts. Verify pricing, discounts, and taxes for accuracy and completeness. Address and resolve billing discrepancies professionally. Title & Registration Processing Prepare and process title paperwork for sold vehicles and vehicle acquisitions. Handle all payoffs, registrations, plate issuing, transfers, and dealer titles in compliance with state and dealership regulations. Track and maintain title records and MSOs for inventory. Submit title applications to the DMV and follow up on any delays or issues. Administrative Support Maintain organized files of sales, payments, warranties, and related documents. Support management with accurate reporting and record-keeping. Collaborate with internal departments to ensure smooth operational flow. Qualifications: 1+ years of automotive experience in accounting, billing, or title work. Strong analytical skills and attention to detail. Proficiency in accounting software and Microsoft Office Suite. Excellent communication and organizational abilities. Ability to prioritize tasks in a fast-paced, team-focused environment. Valid driver's license and clean driving record. Benefits: Medical, Dental, and Vision Insurance Competitive hourly rate Health Savings Account (HSA) Option 401k with a company match Paid time off Paid major holidays Sales and Service Discounts Oakes Auto Group is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $30k-39k yearly est. 22d ago

Learn more about patient service representative jobs

How much does a patient service representative earn in Saint Joseph, MO?

The average patient service representative in Saint Joseph, MO earns between $27,000 and $38,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.

Average patient service representative salary in Saint Joseph, MO

$32,000
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