Patient service representative jobs in South Dakota - 513 jobs

At Goal Solutions we believe our employees are our greatest asset. We are an employee-focused company, committed to fostering a supportive and inclusive workplace where personal growth, work-life balance, and well-being are prioritized. We believe happy employees lead to happy customers, and we are looking for individuals who share our passion for delivering exceptional service while thriving in a positive environment. If these values resonate with you, we encourage you to apply for one of our Customer Service Representatives in Sioux Falls, SD. Full Time Shifts: Monday-Friday various shifts between 7am-7pm* *Mon - Fri 10:30am-7pm qualifies for 10% shift differential on ALL hours! Part Time Shift: ask for availability Starting Pay Range: $15-$18 + up to $450/month bonus Bilingual Pay Incentive: +$2/hour Enjoy our perks like: Free snacks in the office 14 paid holidays every year The best work culture you've ever known! Full timers also enjoy: 3-week vacation accrual 401(k) + company match up to 4% Medical, dental, and vision coverage Annual HSA contribution of $1,650 Life insurance, disability, and critical illness Tuition reimbursement program Paid Parental Leave $2,000 Vacation Incentive Plan after 3 years + $1,000 Sabbatical Day Community funds, wellness funds, and more : The Customer Service Representative role encompasses key responsibilities which may include answering inbound calls, making outbound calls, responding to emails, and performing administrative projects. Inbound calls primarily consist of borrowers inquiring about the servicing of their consumer loan account. Outbound calls primarily consist of returning voice mails and calling borrowers to inform or remind them of their repayment options. Ideal candidates will demonstrate strong attention to detail and the ability to adhere to various rules and regulations related to consumer loans across multiple clients. Administrative responsibilities primarily include procedural tasks such as recording and tracking documents, phone call or email follow-up and special fact gathering assignments as needed. Responsibilities: Perform responsibilities following standard operating procedures to meet or exceed documented service level goals Have a high degree of awareness and understanding of information security Answer inbound calls and reach first touch resolution on borrower questions or issues Make outbound calls to respond to customer voice mails, provide loan updates, and provide options or counseling to borrowers in need of repayment assistance Respond to customer emails and mail Record customer interactions, open/close activities in system of record Perform administrative functions such as document tracking and recording, payment tracking and recording, legal tracking and reporting, and ad-hoc projects as needed Follow and understand all compliance and operational guidelines to ensure major areas of responsibilities are completed to compliance guidelines and standards Essential Functions: Regular and punctual attendance Answer customer inquiries Adhere to policies and procedures Complaint resolution that aligns with Goal's core values Customer retention and relationship building Documentation and data entry Work Environment and Physical Demands: Ability to stand / sit for extended hours of time Ability to remain at workstation for long periods of time Ability to work in an environment with a moderate to loud noise level Heavy keyboard/mouse usage required with repetitive movements Basic Minimum Requirements: 2+ years call center customer service or retail customer service position Proficiency in Microsoft Outlook, Word, and Excel Workflow management experience Ability to follow documented Best Practices and Standard Operating Procedures Ability to communicate in a clear, concise, and professional manner Ability to prioritize, be organized, and manage time effectively to meet service level goals Bonus points if you have: Consumer finance or student loan experience An eagerness to learn and grow your leadership skills A drive to succeed, a sense of urgency, and a passion for your work An all-around team player attitude Learn more about our benefits by viewing our 2025 Employee Benefits Brochure. Goal Solutions, LLC (“Goal” or the “Company”) is an innovative consumer loan servicing and asset management company providing comprehensive and customizable solutions driven by technology, analytics, and industry expertise. Directly or through its subsidiaries, GSS Data Services, Launch Servicing (“Launch”) and Turnstile Capital Management (“TCM”), Goal provides primary servicing, asset management, collections management, direct collections, administration, and treasury services. Key markets we serve include residential solar, home improvement, student finance, and a growing number of personal loan providers. Currently Goal serves a variety of clients including hedge funds, traditional banks, ABS structures, insurance companies, investment banks, and colleges and universities with over $30B in assets under management. Goal will continue to grow the business both organically and through acquisitions. Senior Goal leadership has been working together for over fifteen years and we pride ourselves and our work on our mission, values, culture, and service to our community. Our company is headquartered in San Diego, CA and has been named “Best Places to Work” by the San Diego Business Journal since 2015. The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Equal Employment Opportunity It is the policy of the Company to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Location Sturgis, SD USA Department STH Patient Financial Services Scheduled Weekly Hours 40 Starting Pay Rate Range $17.10 - $19.66 (Determined by the knowledge, skills, and experience of the applicant.) Job Summary It starts with heart. That is what you will do each day. As a Patient Access Specialist I at Monument Health, you can begin your healthcare career with no experience necessary. You will be valued as an essential team member providing compassionate patient focused care. You will discover a culture of teamwork, professionalism, mutual respect, and- most importantly- a life-changing career. You will make a difference. Every day. As a Patient Access Specialist I, you are responsible for the integrity of all front-end patient access and registration functions including support of excellent patient care and seamless revenue cycle process. You are the first person our patients see each time they enter the facility or department! You are a trusted resource to provide service excellence to all patients, families, physicians, clinicians, and internal departments. Our vision at Monument Health is to be one team, to listen, to be inclusive, and to show we care. To do the right thing. Every time. If you share this philosophy, we hope you'll join us. Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include: *Supportive work culture *Medical, Vision and Dental Coverage *Retirement Plans, Health Savings Account, and Flexible Spending Account *Instant pay is available for qualifying positions *Paid Time Off Accrual Bank *Opportunities for growth and advancement *Tuition assistance/reimbursement *Excellent pay differentials on qualifying positions *Flexible scheduling Job Description Essential Job Functions: Accountable for accurately collecting demographics, confirming patient identity, guarantor assignment, and coverage information and verification from patients or informants including obtaining necessary documents for check-in or admission among various patient settings, utilizing various communication methods (i.e phone, letters, face-to-face, bedside). Assists in achieving the strategic objectives of Monument Health by following Revenue Cycle guidelines. Including participating in quality assurance and improvement activities. Demonstrates knowledge of payer information and benefits, including Medicare, Medicaid, and commercial payers as well as third party liability payers. Performs point of service collections including prepayments, outstanding balances, co-payment and co-insurance; daily reconciliation of cash drawer. Provides patients with basic account reconciliation. Initiates financial clearance by providing patient with cost estimates for scheduled services. Properly escalates financial clearance needs on behalf of the patient. Review and understand authorization and referral records to confirm financial clearance. Educates patient and maintains regulatory compliance as required by distributing and/or obtaining required forms and signatures including consents for treatment and financial agreements, ABN/waivers, and other regulatory forms. Performs business office duties including incoming phone calls and messages, in-basket messaging, patient communications, intra-departmental communications, scanning/faxes, taxi vouchers, mail distribution, lost and found, safe and valuables and other duties as assigned. Provides service excellence including way-finding, reception. Demonstrates the importance of satisfying the needs of the customer by interacting with him/her in a friendly and caring way, being attentive to both emotional and physical needs. Takes responsibility to maintain communication with the customer in order to provide a secure and pleasant experience throughout the system. May obtain referrals and order transcription, as applicable to service area. Perform patient scheduling and check-out, including pre-arrival management for upcoming services per protocols within the supported department, managing and monitoring patient wait lists and recall lists appropriately. Maintain registration related work queues including ongoing resolution of errors. Working knowledge of the electronic medical record: advanced directives, release of information, patient portal proxy forms. Ability to educate patient on the patient basic purpose, and regulations. Address account inquires, resolve or escalate inquiries as appropriate. In order to provide the highest quality of care to our patients, individuals may be required to work beyond normal scheduled shifts and will be required to comply with Monument Health's Attendance Policy. May perform patient movement activities in the electronic medical record. May arrange patient transportation and other enabling services. Assist clinical care team as needed including providing transport in cooperation with clinical team direction. Responsible for attending all mandatory education, compliance and safety program sessions. Required to comply with all current and future policies and procedures and report directly to the supervisor. All other duties as assigned. Additional Requirements Preferred: Education - High School Diploma/GED Equivalent Work Experience - 1+ years Customer Service Experience; 1+ years Patient Relations Experience; 1+ years Medical Patient Accounts/Financial Services Experience Physical Requirements: Medium work - exerting up to 10 pounds of force constantly (67-100% of the time), and/or up to 25 pounds of force frequently (34-66% of the time), and or up to 50 pounds of force occassionally (up to 33% of the time), and/or up to 50 pounds seldomly to move objects. Possible exposure to blood, bodily fluids, or tissues. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours. Job Category Revenue Cycle Job Family Registration and Scheduling Shift Employee Type Regular 64 Monument Health Sturgis Hospital Make a difference. Every day. Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Location Sturgis, SD USA Department STH Patient Financial Services Scheduled Weekly Hours 40 Starting Pay Rate Range $17.10 - $19.66 (Determined by the knowledge, skills, and experience of the applicant.) Job Summary It starts with heart. That is what you will do each day. As a Patient Access Specialist I at Monument Health, you can begin your healthcare career with no experience necessary. You will be valued as an essential team member providing compassionate patient focused care. You will discover a culture of teamwork, professionalism, mutual respect, and- most importantly- a life-changing career. You will make a difference. Every day. As a Patient Access Specialist I, you are responsible for the integrity of all front-end patient access and registration functions including support of excellent patient care and seamless revenue cycle process. You are the first person our patients see each time they enter the facility or department! You are a trusted resource to provide service excellence to all patients, families, physicians, clinicians, and internal departments. Our vision at Monument Health is to be one team, to listen, to be inclusive, and to show we care. To do the right thing. Every time. If you share this philosophy, we hope you'll join us. Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include: *Supportive work culture *Medical, Vision and Dental Coverage *Retirement Plans, Health Savings Account, and Flexible Spending Account *Instant pay is available for qualifying positions *Paid Time Off Accrual Bank *Opportunities for growth and advancement *Tuition assistance/reimbursement *Excellent pay differentials on qualifying positions *Flexible scheduling Job Description Essential Job Functions: Accountable for accurately collecting demographics, confirming patient identity, guarantor assignment, and coverage information and verification from patients or informants including obtaining necessary documents for check-in or admission among various patient settings, utilizing various communication methods (i.e phone, letters, face-to-face, bedside). Assists in achieving the strategic objectives of Monument Health by following Revenue Cycle guidelines. Including participating in quality assurance and improvement activities. Demonstrates knowledge of payer information and benefits, including Medicare, Medicaid, and commercial payers as well as third party liability payers. Performs point of service collections including prepayments, outstanding balances, co-payment and co-insurance; daily reconciliation of cash drawer. Provides patients with basic account reconciliation. Initiates financial clearance by providing patient with cost estimates for scheduled services. Properly escalates financial clearance needs on behalf of the patient. Review and understand authorization and referral records to confirm financial clearance. Educates patient and maintains regulatory compliance as required by distributing and/or obtaining required forms and signatures including consents for treatment and financial agreements, ABN/waivers, and other regulatory forms. Performs business office duties including incoming phone calls and messages, in-basket messaging, patient communications, intra-departmental communications, scanning/faxes, taxi vouchers, mail distribution, lost and found, safe and valuables and other duties as assigned. Provides service excellence including way-finding, reception. Demonstrates the importance of satisfying the needs of the customer by interacting with him/her in a friendly and caring way, being attentive to both emotional and physical needs. Takes responsibility to maintain communication with the customer in order to provide a secure and pleasant experience throughout the system. May obtain referrals and order transcription, as applicable to service area. Perform patient scheduling and check-out, including pre-arrival management for upcoming services per protocols within the supported department, managing and monitoring patient wait lists and recall lists appropriately. Maintain registration related work queues including ongoing resolution of errors. Working knowledge of the electronic medical record: advanced directives, release of information, patient portal proxy forms. Ability to educate patient on the patient basic purpose, and regulations. Address account inquires, resolve or escalate inquiries as appropriate. In order to provide the highest quality of care to our patients, individuals may be required to work beyond normal scheduled shifts and will be required to comply with Monument Health's Attendance Policy. May perform patient movement activities in the electronic medical record. May arrange patient transportation and other enabling services. Assist clinical care team as needed including providing transport in cooperation with clinical team direction. Responsible for attending all mandatory education, compliance and safety program sessions. Required to comply with all current and future policies and procedures and report directly to the supervisor. All other duties as assigned. Additional Requirements Preferred: Education - High School Diploma/GED Equivalent Work Experience - 1+ years Customer Service Experience; 1+ years Patient Relations Experience; 1+ years Medical Patient Accounts/Financial Services Experience Physical Requirements: Medium work - exerting up to 10 pounds of force constantly (67-100% of the time), and/or up to 25 pounds of force frequently (34-66% of the time), and or up to 50 pounds of force occassionally (up to 33% of the time), and/or up to 50 pounds seldomly to move objects. Possible exposure to blood, bodily fluids, or tissues. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours. Job Category Revenue Cycle Job Family Registration and Scheduling Shift Employee Type Regular 64 Monument Health Sturgis Hospital Make a difference. Every day. Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

KEY RESPONSIBILITIES: Assist TCF outside sales representatives via phone and Jira tickets with scheduling, status updates, drawing status, expedite requests, shipping information, tracking, delivery, billing, freight issues or shortages, etc. Work with operations and internal sales on order and shipping expedite requests from outside sales reps and customers. Provide bill of lading (BOL), packing slips, delivery receipts, balance reports, commercial invoices and customs documents as requested by outside sales reps, customers or freight carriers. Follow up with purchasing on purchase requisitions (PO) for drop ship orders. This includes order status and tracking. With assistance, provide specs and cut sheets for purchased parts to customers Work with Representatives to manage damaged or late Customer Supplied Parts Process basic no charge warranty issues or sales concessions for replacement components or products that are missing or wrong. (customer complaint process) With guidance, issue return material authorizations (RMA) for wrong parts, returns, rework, and freight claims Work with outside sales reps, customers, logistics department, manufacturing and freight carriers on lost, mixed up, freight damaged shipments to foster a positive customer experience Develop a strong understanding of TCFC products Collaborate with Sales Coordinators and sales teams to ensure the customer's needs are met Live, Act, and Behave by TCF Core Values All other duties as assigned. Qualifications: Associates degree preferred or related experience. 1+ years of relevant experience in customer service Proficient computer skills, especially Microsoft Office applications Ability to learn software systems, sales processes, and product line Ability to manage multiple tasks simultaneousl Excellent organizational skills and attention to detail. A resourceful, driven and resilient approach. Ability to thrive in a fast-paced environment. Excellent written and verbal communication skills Possess the capability to engage with customers, co-workers, and vendors in a respectful manner. PHYSICAL DEMANDS/WORKING CONDITIONS: Standard office environment Ability to occasionally lift up to 20 pounds Ability to occasionally climb, balance, stoop, kneel, reach Ability to work extended hours As a Customer Service Representative you will be offered pay of $18.00-$21.00 dependent on experience. You will also be eligible for an annual discretionary bonus tied to overall performance of the organization. At Twin City Fan we want our employees to achieve their personal best and strive to offer programs that support our employees and their families. We offer a full benefits package including medical, dental, vision, life insurance, 401K plan with employer match, as well as short/long term disability. Employees also have access to benefits such as employee assistance programs, education reimbursement, paid vacation, holiday pay, and volunteer time. Other exciting benefits TCF offers include a homeownership savings program, pet insurance, and more!

Join the region's leading eye care team! Black Hills Regional Eye Institute is seeking a friendly, detail-oriented Patient Service Representative to provide exceptional service to our patients and support our busy clinic operations. What You'll Do: Greet patients and assist with check-in/check-out Schedule appointments and manage patient records Handle phone calls and inquiries with professionalism Support our doctors and clinical staff to ensure a smooth patient experience What We're Looking For: Excellent communication and customer service skills Strong attention to detail and multitasking ability Previous medical office or customer service experience preferred Positive attitude and team-oriented mindset Be able to do some day travel with a team Why Join Us: Competitive starting wage of $17.00/hour Comprehensive health benefits, Paid Personal Leave, and an excellent 401k plan up to 13% after a year of employment. Supportive, professional environment with opportunities for growth Be part of a respected organization making a difference in patients' vision and lives

Patient Service Representative (PSR) Summary Description: ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representatives as an independent contract worker to train patients on the use of the LifeVest. The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment and trains the patient and caregivers on the LifeVest. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Manage equipment & garment inventory Contact caregivers and family to schedule fittings Available, willing and able to conduct evening and weekend activities Willing to travel to patient's homes for fittings or follow up visits Disclose their family relationship with any potential referral source Program equipment according to the prescribing physician's orders Measure the patient and determine correct garment size Train the patient & other caregivers in the use of the LifeVest Have the patient sign a Patient Agreement & WEAR Checklist Fax the signed copy of the Patient Agreement & WEAR Checklist to ZOLL within 24 hours of the assignment Qualifications: Have 1 year patient care experience Patient experience must be professional (not family caregiver) Patient experience must be documented on resume Willing to have a background check completed Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclose personal NPI number (if applicable) Have a valid driver's license and car insurance Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paid by ZOLL

Job DescriptionDescription: Turnwell Mental Health Network is committed to maintaining a company for mental health that is a vital step in defining culture, guiding behavior, and building trust with our clients and team members.. Our mission is to expand access to high quality mental health care services in underserved markets by building a team of professionals who provide and support best-in-class patient experiences within our clinics. The Medical Office Receptionist is the first point of contact for patients, visitors, and medical staff. This position is responsible for creating a welcoming environment, answering phones, scheduling appointments, verifying insurance, collecting payments, and maintaining accurate patient records. Strong communication skills and attention to detail are essential. Downtown Sioux Falls (317 N Main, Sioux Falls, SD) Requirements: WHAT WILL BE YOUR KEY RESPONSIBILITIES? · Greet patients and visitors in a professional and friendly manner · Answer, screen, and route phone calls promptly and accurately · Schedule, confirm, and cancel appointments using electronic medical record (EMR) systems · Collect and verify patient insurance information and demographics · Check patients in and out, ensuring all forms are completed accurately · Collect co-pays, balances, and other payments; provide receipts as necessary · Maintain patient confidentiality in accordance with HIPAA regulations · Ensure the reception area is clean, organized, and welcoming · Respond to patient inquiries or direct them to the appropriate staff member · Perform general administrative duties such as filing, faxing, and copying · Collaborate with medical assistants, nurses, and physicians for seamless workflow · Monitor and order office supplies as needed WHAT ARE WE LOOKING FOR? · High school diploma or equivalent required · Prior experience in a medical office or similar healthcare setting preferred · Familiarity with EMR systems (e.g., Epic, Athenahealth, eClinicalWorks) a plus · Excellent verbal and written communication skills · Strong organizational and multitasking abilities · Knowledge of medical terminology and insurance verification helpful · Proficiency in Microsoft Office Suite (Word, Excel, Outlook) WHAT CAN YOU EXPECT FROM TURNWELL? · Fast-paced outpatient medical office · May involve long periods of sitting or standing · Interaction with patients who may be ill, stressed, or in pain

Essential Functions: Research and analyze insurance information; provide insurance information to client as needed. Protected Health Information (PHI) will only be used to obtain payment for the provision of health care. Make outbound calls to and handle inbound calls from consumers to resolve medical debts. Determine most effective and economical means of collecting payment for each account Apply payments to correct accounts, keeping accurate account of each transaction; make adjustments and/or corrections as necessary. Provide financial counseling and revise payment terms within established guidelines; recommend hardship or other deferment when appropriate. Maintain computer files on all accounts and document details of phone call and all methods utilized to secure payment. Use computer system to track and gather information to assist patients. Utilize available resources and techniques to update most relevant consumer information. Recommend accounts to be turned over for collection; prepare reports of historical data to substantiate need for further collection efforts. Perform all other duties as needed or assigned Knowledge, Skills and Abilities: Knowledge of rules and regulations pertaining to patient services methods and techniques Ability to learn, interpret and apply new skills and accept direction from others as needed. Ability to organize information and manage time efficiently. Skilled in evaluating information or situation and making judgments based on facts. Must have strong communications and interpersonal skills and good telephone personality.

Job Type: Regular Scheduled Hours: 40 Reports to the Practice Manager, the Patient Service Representative I is primarily responsible for collection of accurate demographic and insurance information from patients to facilitate a successful patient revenue cycle. Based on the operations of the practice, this position may be responsible for a variety of duties, including collecting and handling payments, providing customer service, answering phones, entering accurate and thorough data into EMR, test scheduling, referral processing, and other duties as assigned. The Patient Service Representative I is responsible for compliance with all OSHA and HIPAA regulations, and completion of all duties vital to business operations. Job Description: EDUCATION: Minimum: High School Diploma/G.E.D. Desired: Medical Office Experience Knowledge of Excel, Word, Outlook and PowerPoint YEARS OF EXPERIENCE: 1-year experience in a customer service role. BENEFITS: No Nights, Holidays, or Weekends. Exceptions include Urgent Care and After-Hours Clinics Paid Time Off Medical, Dental, and Vision 403b with Match Opportunity for Career Growth DUTIES AND RESPONSIBILITIES: Schedules appointments for patients either by phone when they call or in person during office visits. Uses manual/computerized system to match physician/clinician availability with patient's preferences in terms of date and time. Communicates as needed with physicians/clinicians and other staff about any patient concerns/issues related to scheduling. Verifies patient demographic information. Verifies current insurance by recording insurance card and ensuring current updates in the practice management and electronic medical record systems. Collects co-pays, self pays, and outstanding balances. Ensures all information on the patient encounter is complete, accurate, and ready for charge entry. Ensures completion of daily close out procedures according to requirements and company policy. Ensures completion of referral process, outpatient test scheduling, and pre-certification. Files and distributes all patient information and incoming mail. Ensures accurate and timely distribution of patient requests. Works with central billing office as needed in a timely manner on all requests. Completes all paper/electronic medical records reports. Communicates and/or orders supplies as needed. Types correspondence and reports. Uses customer service principles and techniques to deal with patients calmly and pleasantly. Prepare new patient records. Answers telephones within three rings and is helpful and friendly. Other duties and responsibilities as assigned are complete on a timely, thorough, and accurate basis. FLSA Status: Non-Exempt Right Career. Right Here. If you have a passion for taking care of the community and are interested in Healthcare, you will take pride in the level of care we provide at St. Elizabeth. We take care of patients and each other. St. Elizabeth Physicians is an equal opportunity employer and will not discriminate on the basis of race, color, sex, religion, national origin, ancestry, disability, age or any other characteristic that is protected by state or federal law.

CORTRUST BANKThe mission of this bank is to profitably deliver high quality customer service that meets the financial needs of our community, its businesses, and its citizens. No line of financial services is beyond our charter. CorTrust Bank is seeking a Full Time Customer Service Representative in our Sioux Falls community! It's more than just a job! When you join one of the region's leading community banks, you can expect a family atmosphere committed to building outstanding teams. We believe in the overall well-being of our employees and work hard to provide the best opportunities for growth. We're proud to offer a competitive compensation package that includes perks like a 401k with employer match, Employee Stock Ownership Plan, insurance coverage options, paid time off, service awards, community service opportunities, an Employee Assistance Program, and a stable work environment. Summary: The Customer Service Representative directly supports our customers and front-line operations by engaging with customers, processing teller transactions, and performing administrative duties. Key areas of responsibility: Customer service: Communicate professionally and courteously with internal and external clients and adhere to phone etiquette policies. Respond to general inquiries and utilize knowledge of bank areas to properly direct calls and inquiries. Ask questions to recognize client needs, recommend products and services, and make referrals to our business partners when possible. Teller transactions & cash handling: Accurately complete general teller transactions such as cash and check deposits, check cashing, credit payments, savings bonds, domestic wire transfers, withdrawals, and more. Open new personal deposit accounts, using your knowledge of Bank products and services to help customers choose the best account to fit their needs. Demonstrate accurate cash handling and reporting, including balancing drawers and ATMs, filing Currency Transaction Reports (CTRs), and monitoring cash levels. Administrative & compliance: Adhere to all CorTrust policies and handbooks, complete required security and regulatory training, and maintain customer privacy and confidentiality. Understand requirements for customer identification procedures to accurately process name changes, manage customer debit cards, add signers, and perform additional customer maintenance functions. Process reports, run proof work, and complete general ledger maintenance and reconciliation. Other duties as assigned. Key competencies: The ideal candidate for Customer Service Representative possesses a combination of education and experience to be able to perform the primary duties of this position with little supervision, managing multiple projects simultaneously. They adapt easily to system, process, product, and service changes, and are able to reason, problem solve and think critically. They must demonstrate a high level of integrity, personal diplomacy, and respect. Knowledge of Federal banking regulations and industry workflow is a plus but isn't required. Must be able and willing to abide by all Bank policies, procedures, and Federal banking regulations. CorTrust is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Location Spearfish, SD USA Department SPH Emergency Services Scheduled Weekly Hours 36 Starting Pay Rate Range $17.10 - $19.66 (Determined by the knowledge, skills, and experience of the applicant.) Job Summary It starts with heart. That is what you will do each day. As a Patient Access Specialist I at Monument Health, you can begin your healthcare career with no experience necessary. You will be valued as an essential team member providing compassionate patient focused care. You will discover a culture of teamwork, professionalism, mutual respect, and- most importantly- a life-changing career. You will make a difference. Every day. As a Patient Access Specialist I, you are responsible for the integrity of all front-end patient access and registration functions including support of excellent patient care and seamless revenue cycle process. You are the first person our patients see each time they enter the facility or department! You are a trusted resource to provide service excellence to all patients, families, physicians, clinicians, and internal departments. Our vision at Monument Health is to be one team, to listen, to be inclusive, and to show we care. To do the right thing. Every time. If you share this philosophy, we hope you'll join us. Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include: *Supportive work culture *Medical, Vision and Dental Coverage *Retirement Plans, Health Savings Account, and Flexible Spending Account *Instant pay is available for qualifying positions *Paid Time Off Accrual Bank *Opportunities for growth and advancement *Tuition assistance/reimbursement *Excellent pay differentials on qualifying positions *Flexible scheduling Job Description Essential Job Functions: Accountable for accurately collecting demographics, confirming patient identity, guarantor assignment, and coverage information and verification from patients or informants including obtaining necessary documents for check-in or admission among various patient settings, utilizing various communication methods (i.e phone, letters, face-to-face, bedside). Assists in achieving the strategic objectives of Monument Health by following Revenue Cycle guidelines. Including participating in quality assurance and improvement activities. Demonstrates knowledge of payer information and benefits, including Medicare, Medicaid, and commercial payers as well as third party liability payers. Performs point of service collections including prepayments, outstanding balances, co-payment and co-insurance; daily reconciliation of cash drawer. Provides patients with basic account reconciliation. Initiates financial clearance by providing patient with cost estimates for scheduled services. Properly escalates financial clearance needs on behalf of the patient. Review and understand authorization and referral records to confirm financial clearance. Educates patient and maintains regulatory compliance as required by distributing and/or obtaining required forms and signatures including consents for treatment and financial agreements, ABN/waivers, and other regulatory forms. Performs business office duties including incoming phone calls and messages, in-basket messaging, patient communications, intra-departmental communications, scanning/faxes, taxi vouchers, mail distribution, lost and found, safe and valuables and other duties as assigned. Provides service excellence including way-finding, reception. Demonstrates the importance of satisfying the needs of the customer by interacting with him/her in a friendly and caring way, being attentive to both emotional and physical needs. Takes responsibility to maintain communication with the customer in order to provide a secure and pleasant experience throughout the system. May obtain referrals and order transcription, as applicable to service area. Perform patient scheduling and check-out, including pre-arrival management for upcoming services per protocols within the supported department, managing and monitoring patient wait lists and recall lists appropriately. Maintain registration related work queues including ongoing resolution of errors. Working knowledge of the electronic medical record: advanced directives, release of information, patient portal proxy forms. Ability to educate patient on the patient basic purpose, and regulations. Address account inquires, resolve or escalate inquiries as appropriate. In order to provide the highest quality of care to our patients, individuals may be required to work beyond normal scheduled shifts and will be required to comply with Monument Health's Attendance Policy. May perform patient movement activities in the electronic medical record. May arrange patient transportation and other enabling services. Assist clinical care team as needed including providing transport in cooperation with clinical team direction. Responsible for attending all mandatory education, compliance and safety program sessions. Required to comply with all current and future policies and procedures and report directly to the supervisor. All other duties as assigned. Additional Requirements Preferred: Education - High School Diploma/GED Equivalent Work Experience - 1+ years Customer Service Experience; 1+ years Patient Relations Experience; 1+ years Medical Patient Accounts/Financial Services Experience Physical Requirements: Medium work - exerting up to 10 pounds of force constantly (67-100% of the time), and/or up to 25 pounds of force frequently (34-66% of the time), and or up to 50 pounds of force occassionally (up to 33% of the time), and/or up to 50 pounds seldomly to move objects. Possible exposure to blood, bodily fluids, or tissues. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours. Job Category Revenue Cycle Job Family Registration and Scheduling Shift Employee Type Regular 62 Monument Health Spearfish Hospital Make a difference. Every day. Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Customer Service Rep - Strong data entry skills required. Other job requirements: Answering phone, filing, taking payments, filing claims, taking info and entering it into the system for quotes and policy changes. This job could become full time in the very near future. We can also offer hourly + commission if you are licensed. Compensation: $11.00 - $12.00 per hour YOUR FUTURE as an Independent Insurance Agent Starts Here If you're looking for a career that offers flexibility, job stability and strong compensation you've come to the right place! Working with an independent agency is a great career choice. Baby Boomers in insurance are retiring at rapid speeds and leaving a high demand for insurance professionals! Trusted Choice Independent Insurance Agents protect customers by providing home, auto, business, life and health insurance policies to fit their individual needs. Independent agencies are not bound to offering products from only one insurance company. Instead, we can offer customers a choice of policies from a variety of insurance companies to provide the best protection at a competitive price. Each agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of that agency. All inquiries about employment at an agency should be made directly to the location, and not to Big I Indiana.

Join Our Team as a Patient Service Coordinator at Rapid City Medical Center! Rapid City Medical Center is seeking a friendly and organized Patient Service Coordinator to be the first point of contact for our patients. In this vital role, you'll greet and assist patients during check-in, handle important paperwork, verify insurance and patient information, schedule appointments, collect payments, and manage phone communications with professionalism and care. If you enjoy working in a fast-paced healthcare environment and take pride in providing excellent customer service, we'd love to have you on our team! This position offers a $500 sign on bonus! Who We Are Rapid City Medical Center is a physician clinic dedicated to excellence, choice, and patient-centered care. We prioritize building strong relationships with our patients, partnering with them throughout their health journey. Our team of 90 physicians and advanced practice providers, supported by over 400 employees, combines leading-edge technology with medical expertise to ensure efficient and effective appointments and smooth insurance interactions. We thrive on collaborating with smart, compassionate individuals. Our work can be challenging, but we are motivated by serving our families, friends, and community in meaningful ways. We value work-life balance and career satisfaction, offering competitive wages, exceptional benefits, and a workplace where you can feel proud of your contributions. Our benefits package includes health, dental, and vision insurance, 401(k) with profit sharing, life insurance, short- and long-term disability coverage, seven paid holidays plus a floating birthday, paid time off (PTO), and flexible scheduling to support important personal and family milestones. EDUCATION: High school diploma. Must be 18 years or older. DUTIES AND RESPONSIBILITIES: Greet patients in a polite, prompt, helpful manner and provide any necessary instructions/directions. Update patient information, collect minimum payment according to protocols, ensure completion of any required forms, and informs clinical staff of patient's arrival. Maintain orderly waiting areas. Coordinate, schedule and reschedule patient appointments, answering questions as able or assisting the patient in getting questions answered. Answer telephone, screen calls and takes messages as needed. Attend meetings as required. Communicate with Team Leader regarding all matters relating to patient services, work scheduling, and clinic policy. Perform other duties as assigned. KNOWLEDGE, SKILLS AND ABILITY REQUIREMENTS: Knowledge of office policies and procedures and reception tasks. Knowledge and skill of how to operate office equipment and computers. Knowledge of Customer Service principles, concepts and techniques. Skills in answering the telephone in a pleasant and helpful manner and using a multi-line telephone system. Ability to communicate clearly in person and on the phone and establish/maintain cooperative relationship with patients, families, physicians, staff and other customers. Ability to organize and prioritize tasks effectively. Performs other duties as assigned. PHYSICAL AND ENVIRONMENTAL WORKING CONDITIONS: Work is performed in an office environment. Work may require hand dexterity for computer keyboarding, the telephone and other office machine operations. Sitting for extended periods of time and must be able to view computer screens for extended periods of time. Work may be stressful at times. Interaction with others is constant, may be interruptive and may involve dealing with ill patients. Must maintain patient confidentiality. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status.

We are seeking a full-time Patient Access Representative to greet and direct callers and walk-ins, answer phones, relay messages, and escort patients as needed. This role involves setting up appointments, verifying insurance details, collecting payments, assisting with paperwork, and maintaining patient charts. Additionally, the coordinator will complete specialized reports, verify document accuracy, respond to emails, update patient information, manage office supplies, and handle incoming and outgoing mail. Ideal candidates will possess strong communication skills, attention to detail, and a commitment to patient care. Location: SFSH Urgent Care & WorkForce Clinic at 85th Street/Minnesota Ave. [7600 S Minnesota Ave. Sioux Falls, SD 57108] Full-time, variable schedules. Monday-Friday Shifts vary between working 7:00AM-3:30PM and 8:30AM-5:00PM EDUCATION AND EXPERIENCE High school diploma or equivalent required. Associate's degree preferred. Experience in Electronic Medical Records [EMR] preferred. Two plus years of related experience preferred, ideally in a clinical setting. Experience with medical terminology and insurance processes preferred. Friends and Family CPR required; can be obtained upon hire. Sioux Falls Specialty Hospital is proud to be physician-owned and operated. We are an Equal Opportunity/Affirmative Action Employer - Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity. For more info or questions contact HR: Email: ****************

Job DescriptionAbout Us Visions Eye Care is a premier eye care facility located in Sioux Falls, SD. Our mission is to provide exceptional vision care and an outstanding patient experience to every individual who walks through our doors. Responsibilities As a Patient Care Coordinator at Visions Eye Care, your primary responsibility will be to ensure that every patient has a positive and seamless experience from the moment they schedule their appointment to the moment they walk out the door. You will be the first point of contact for patients, greeting them with a warm smile and friendly demeanor. Your excellent communication skills will be essential in helping patients feel comfortable and informed throughout their visit. Coordinating patient appointments and managing the clinic schedule will be crucial to ensuring efficient patient flow and minimizing wait times. Your attention to detail and organizational skills will be essential in this aspect of the role. Collaborating with our team of eye care professionals, you will assist in providing the highest quality of care to our patients. Your ability to work well in a team setting and prioritize tasks will contribute to the overall success of our clinic. Following up with patients after their appointments to address any questions or concerns they may have will help to reinforce our commitment to delivering an exceptional patient experience. Your empathy and compassion will make a lasting impression on our patients. Qualifications Prior experience in a customer service or healthcare setting is preferred, but not required. We are looking for individuals who are compassionate, detail-oriented, and dedicated to providing excellent patient care. Strong communication skills, both verbal and written, are essential for this role. You must be able to effectively communicate with patients, colleagues, and healthcare providers in a professional manner. Proficiency in basic computer skills and the ability to learn new software programs quickly are necessary for success in this position. Experience with electronic medical records is a plus. A positive attitude, strong work ethic, and willingness to go above and beyond to ensure the best possible patient experience are key attributes we are looking for in a candidate. Join Our Team If you are passionate about providing exceptional patient care and are looking for a rewarding career in the eye care industry, we invite you to join our team at Visions Eye Care. Together, we can make a difference in the lives of our patients and help them see the world more clearly. #hc216814

Job DescriptionDescription: Pay $16-$18 Responsibilities The Customer Service Representative is tasked with providing excellent customer service for HOM Furniture's customers. Necessary tasks include: Answering phones to either direct callers to the proper department or to answer any questions they may have. Finalizing orders, taking payments, and scheduling deliveries and pickups. Processing returns and processing initial paperwork for warranty claims. Making changes and cancellations to orders when appropriate. Updating customers on changes to their order status. Processing finance applications. The Customer Service Representative serves as a support for showroom Sales Consultants. As such, they assist with questions and processing orders as needed. Processes sales for accessories and other small purchases. Occasionally, the Customer Service Representative works the sales floor following HOM Furniture's proven sales methods. Other duties as assigned. Benefits HOM Furniture offers its full-time employees a competitive benefits package. Paid Time Off- 20 Days in 1st year for full-time employees Medical and/or Dental Coverage 401(k) Employee Contribution Plan 401(k) Employer Matching Employee discount Career advancement opportunities and training Pay on Demand - options for receiving earned wages Requirements: Education: Must be working towards or have a high school diploma or GED. Experience: Six months of customer service experience preferred. Physical Demands: Low physical demands required. The employee is regularly required to sit for sustained periods of time and occasionally lift up to 25 pounds. Other: Must be able to communicate effectively both verbally and in writing. *Reasonable accommodation will be made for those who require it. HOM Furniture is proud to be an equal opportunity workplace. Individuals seeking employment at HOM Furniture are considered without regard to race, color, religion, gender expression or identity, sexual orientation, national origin, marital status, age, creed, public assistance status, disability, membership or activity in a local commission, or any other characteristic or classification protected by federal, state or local law.

Benefits/Perks Competitive Compensation Great Work Environment Career Advancement Opportunities Job Summary We are seeking a Medical Secretary to join our team! The Receptionists or Medical/Administrative Secretary is the first line of communication for the individuals accessing our services and are an essential component of making our office run smoothly. Medical/Administrative Secretaries are responsible for scheduling appointments, collecting payments, gathering, and updating records by obtaining the appropriate information from clients and setting up the insurance and pay sources in preparation for billing. Being skilled in Microsoft Office and Azalea are necessary to perform the required tasks. A basic knowledge of how insurance works is helpful but not mandatory. Receptionists must have excellent communication and customer service skills, as well as the ability to multitask and stay organized. Responsibilities Treat all clients and staff in a welcoming and professional manner. Answer phone calls and direct them appropriately. Ensure clients complete all paperwork necessary to ensure the intake process is accurate and efficient. Obtain complete and accurate client information, including insurance information. Collect copays and deductible amounts. Verify and update client information at each appointment. Fill in cancellations and no-shows with clients on the waiting list. Schedule appointments according to office guidelines and providers preferences. Maintaining the provider's schedules and preparing for the following day. Copy and scan client's hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in Azalea. Use Azalea software to manage client records; reinforce and uphold patient confidentiality as required by HIPAA. Opening or closing the clinic. Perform verification of insurance coverage. Responsible for operating and maintaining office equipment. Inventory supplies/materials as needed. Maintain the cleanliness of the reception area. Alert supervisor to anticipated or actual problems and/or concerns in a timely manner, so that preventive measures and/or solutions may be initiated. Perform other duties as assigned. Qualifications • High School Diploma or equivalent. • Fluent in the use of Microsoft Word, Excel and other applications. • Experience working in a medical health environment as receptionist or intake personnel. • Ability and willingness to work cooperatively with others. • Maintains and exercises a high degree of discretion when dealing with confidential information. • Flexibility in workflow • Ability to multi-task in high-stress situations • Proficient use or ability to learn multiple technology platforms. Compensation: $41,500.00 - $45,000.00 per hour Join Our Mission to Transform Health and Wellness Careers at Encompass Wellness At Encompass Wellness, we believe in creating a workplace where every team member feels valued, supported, and empowered to make a difference. Our mission goes beyond providing healthcare-we're dedicated to fostering holistic wellness for each client and building a community that champions compassion, respect, and innovation. Why Work With Us When you join Encompass Wellness, you're joining a team that's passionate about making a real impact in people's lives. We're committed to providing an uplifting work environment with opportunities for professional growth, teamwork, and personal fulfillment. Meaningful Work Contribute to our mission of holistic wellness and make a genuine impact on client health. Supportive Team Environment Work alongside like-minded professionals in a positive, collaborative workplace. Professional Growth We're committed to your development, offering opportunities to grow and advance in a people-centered environment. Positive Culture At Encompass Wellness, we believe in creating an inclusive and uplifting atmosphere where everyone's contribution matters.

JOB TITLE: Front Desk Coordinator (PRC) EMPLOYER: Limitless Male Medical DEPARTMENT: Front Office REPORTS TO: Clinic Manager WHY LIMITLESS MALE? Limitless Male is a fast-growing, unique, and team-oriented company that loves to take care of our employees AND our patients. If you are looking to be surrounded by excellence, to be inspired by your peers, to help make a difference, and laughing the whole time… then we need to talk! We also pride ourselves in offering many benefits including health insurance, Limitless Male branded clothing, discounts, a great culture, and more! This is a place you can come in and help men of all walks of life achieve their goals and simply be the best version of themselves. ABOUT THE ORGANIZATION: What is Limitless Male? We are a men's health clinic where every day, we open the doors to invite men of all ages to change their lives and get back in the game by becoming better husbands, fathers, and co-workers. We do it through various avenues of testosterone replacement, peptides, wave therapies, and many other ancillary products to help men feel their best! SUMMARY: Our company is looking for a?Patient Relationship Coordinator to help provide?day-to-day support to ensure optimal patient experience and clinic flow. This position is the first face our patients see upon arrival and?the last person they see on their way out the door. We want someone with a positive attitude and the ability to increase our overall patient experience!? Schedule: Mon: 7a-6p, Tues: 7a-noon, Thurs: 8a-5p, Fri: 7a-2p (30 hours) DUTIES AND RESPONSIBILITIES Must be a professional leader who drives a positive culture and a patient first mentality in all clinics as well as champions the Limitless brand. Work to safely provide patients with an excellent experience with each visit. Learn and master the scheduling software to ensure optimal patient flow. Ability to work with computer programs such as an EMR, RXNT, and Quest Schedule patient leads as received?by utilizing many different communication channels such as phone/email/text. Collection of unpaid invoices. Responsible for ensuring the maintenance, security, and confidentiality of all patient information, records, and data. Performs other related duties as assigned. Requirements QUALIFICATIONS: Exceptional people skills and communication skills Leadership and Management skills Detail oriented Works well in a fast paced always changing environment Able to multi-task between all clinics Computer skills required: CRM, Human Resource Systems, Inventory Software, and Microsoft Office Suite. The above is intended to describe the general content of and requirements for the performance of this job.? It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements.? Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions . BENEFITS: At Limitless Male Medical, we believe a satisfying work environment makes our teams more successful at delivering the care and compassion needed. We offer: Competitive salaries and benefits Opportunities for growth and development PTO accrual Health, Vision, and Dental Available with HSA & FSA options Employee appreciation and recognition 401K option Limitless male clothing discounts Company paid LTD & employee life?insurance Employee discounts on treatments, supplements and products

Job Description Thank you for your interest in joining our team at Shah Medical Clinic in Sioux Falls, SD. We are currently seeking a compassionate individual to fill the role of Clinic Receptionist. This is a part-time position with potential to move full-time. Current hours will be Fridays 8:30am-5:00 pm, Saturdays 8:30am-5:00pm As a Clinic Receptionist at Shah Medical Clinic, you will be the first point of contact for our patients, providing them with a warm and welcoming experience from the moment they walk through our doors. Your primary responsibility will be to greet patients, answer phone calls, schedule appointments, and assist with any inquiries they may have. We are looking for someone who is not only organized and efficient, but also empathetic and understanding. Our patients come to us seeking help and support during challenging times, and it is crucial that our Clinic Receptionist is able to provide them with the care and attention they deserve. We offer on-site training as well as providing you with SMC scrubs. The ideal candidate for this position will have excellent communication skills, both written and verbal, as well as the ability to multitask and prioritize effectively. You must be able to remain calm under pressure and handle difficult situations with grace and professionalism. At Shah Medical Clinic, we value teamwork and collaboration. As a Clinic Receptionist, you will work closely with our medical staff to ensure that our patients receive the highest quality of care. You will also be responsible for maintaining patient records and keeping our front office organized and running smoothly. In addition to your daily responsibilities, you will also have the opportunity to build meaningful relationships with our patients and their families. Our clinic is committed to providing compassionate and personalized care to each individual who walks through our doors, and we are looking for a Receptionist who shares this same dedication. If you are a compassionate and dedicated individual who is looking to make a difference in the lives of others, we encourage you to apply for the Clinic Receptionist position at Shah Medical Clinic. We believe that every member of our team plays a vital role in delivering exceptional care to our patients, and we look forward to welcoming you into our family. #hc156031