Patient service representative jobs in Springfield, OR - 115 jobs
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Patient Service Representative
Front Desk Coordinator
Customer Service Representative
Patient Care Coordinator
Patient Coordinator
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Billing Representative
Clinic Receptionist
Scheduling Coordinator
Patient Care Coordinator
Upstream Rehabilitation
Patient service representative job in Springfield, OR
BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Thurston, OR
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our Patient Care Coordinators have excellent customer service skills.
Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Fulltime positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
Core responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
Monitor and influence arrival rate through creation of a great customer experience
Practice Management
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
Manage deposits
Manage caseload, D/C candidate, progress note, and insurance reporting
Monitor clinic inventory
Training
o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
Complete quarterly compliance training.
Qualifications:
High School Diploma or equivalent
Communication skills - must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
$35k-54k yearly est. Auto-Apply 33d ago
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Patient Service Representative
Bestmed
Patient service representative job in Springfield, OR
The PatientServiceRepresentative is responsible for providing exceptional customer service, along with performing patient pre-admission, admission, transfer, and discharge activities. The ideal candidate is energetic, flexible, has a positive attitude and above all else, has a passion for patient care. Individuals in this role collect and validate patient insurance information, identification, prepares registration forms, and collects fees as required to coordinate activities for patients to receive care.
Essential Functions and Responsibilities:
Ability to interact effectively, and in a supportive manner with persons of all backgrounds
Sustain excellent patient interactions using clear communication and problem-solving skills
Assess walk-in traffic for potential emergencies
Check-in patients at the front desk in perpetration for their appointment with a provider and scan all documents into the patient's chart
Assist patients with completion of pre-registration forms, ensuring all items are signed, and medical records are distributed
Informs patients of costs of care being provided. Collect all fees and apply to patients' chart
Collect and record copayments and outstanding balances, and balance cash drawer daily
Cover medical records and prior authorizations when needed
Communicate efficiently to back-office staff regarding needs of patients
Maintain confidentiality of sensitive patient information at all times
Answer the phone in a professional manner and follow procedures for routing calls
Ensure reception area and waiting rooms are clean. Regularly sanitize counters, surfaces, and reception area items
Perform other duties as assigned
Requirements and Qualifications:
Education: High school graduate or equivalent is required.
Certificate/License: None.
Experience: A minimum of one (1) year of customer service experience is required.
Community Care Partners is an Equal Opportunity Employer (EEO).
$30k-36k yearly est. 7d ago
Patient Services Representative
UO HR Website
Patient service representative job in Eugene, OR
Department: University Health Services Classification: Office Specialist 1 Appointment Type and Duration: Regular, Ongoing Salary: $16.94 - $23.45/hourly FTE: 1.0
Review of Applications Begins
open until filled.
Special Instructions to Applicants
To ensure consideration, please upload the following with your online application:
• Current resume which includes dates of employment.
Applicants will also be asked to submit the name and contact information for three professional references.
Candidate will be notified prior to references being contacted.
Department Summary
The Division of Student Life supports the university's academic mission and strategic plan through comprehensive programs and services that promote and advance student learning and success while fostering an inclusive and vibrant campus community. Student Life includes four major departments, the Office of the Dean of Students, Erb Memorial Union, Physical Education & Recreation, and University Health Services. Student Life also runs a number of key programs, including Parent and Family Programs, Major Student Events (Commencement, Homecoming, University Day), Fraternity and Sorority Life, Counseling, Health Promotion, Multicultural and Identity Based Support Services, Student Government Engagement & Success, Student Conduct and Community Standards, and Support for Students in Crisis and Students of Concern.
University Health Services (UHS) is a unit within the Division of Student Life and is a nationally accredited (AAAHC) outpatient clinic providing primary care to students at the University of Oregon. All staff are required to uphold the values of the UHS.
This position works in support of the University Health Services mission and vision and is consistent with UO policy. Some aspects of this position may be completed in collaboration with other University departments.
Position Summary
The primary purpose of the PatientServicesRepresentative is to competently assist patients prior to and during their appointment by helping them schedule appointments, complete forms through the my UOHealth portal, and obtain and update the patient's demographic and insurance information into our systems. By serving patients in an inclusive, professional, cheerful, and helpful manner this position acts as a liaison between the patient, provider, and other UHS departments to help ensure that patients receive the care they need.
This will include using pre-determined guidelines to schedule patients both in-person and over the phone; knowledge of health insurance, routing inquiries to the appropriate person or department, according to policy; providing general information and assistance regarding UHS services; using an electronic medical records system to appropriately document visits and encounters; and creating a welcoming and inclusive environment through the provision of excellent, culturally competent customer service.
This position requires successful completion of a criminal background check and routine screening of Medicaid and Medicare Exclusion Lists. Employee loses eligibility for employment if on the List of Excluded Individuals and Entities (LEIE) and/or System of Award Management (SAM). In addition, employees must be in compliance with UHS policies regarding tuberculosis screening, measles and mumps (MMR), seasonal flu, hepatitis B, and other immunization requirements.
Minimum Requirements
• Completion of courses or training in Office Technology;
OR
• One year of general clerical experience which included typing, word processing, or other generation of documents;
OR
• An equivalent combination of training and experience.
Professional Competencies
• Working knowledge of medical terminology.
• Strong customer service skills both in person and via telephone.
• Ability to perform multiple tasks with accuracy and efficiency and a high level of attention to detail.
• Must be able to work well in a busy environment with frequent interruptions.
• Ability to work independently and as part of a team.
• Ability to work with discretion when dealing with confidential matters.
• Experience with and/or commitment to working effectively with individuals from diverse backgrounds, in support of an inclusive and welcoming environment.
Preferred Qualifications
• One year of experience scheduling medical appointments, using established guidelines.
• Two years of experience in admissions orpatient registration in a clinic, hospital, or ambulatory care facility.
• Experience working with an electronic health record.
FLSA Exempt: No
All offers of employment are contingent upon successful completion of a background check.
This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union.
The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit **************************************
The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at ********************* or ************.
UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Investigations and Civil Rights Compliance. Contact information, related policies, and complaint procedures are listed here.
In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at ************************************************************************
$16.9-23.5 hourly 60d+ ago
Part-Time, Dental Clinic Receptionist
Lane Community College 3.6
Patient service representative job in Eugene, OR
AA/EEO Statement: Lane Community College is an Affirmative Action / Equal Opportunity / Veteran / Disabled Employer embracing equity, inclusion and accessibility. We encourage a safe and hospitable environment for historically marginalized populations including women, BIPOC, Latinx, LGBTQ+ individuals, veterans, and candidates and employees living with disabilities.
Veterans Statement
Lane actively recruits veterans and those with disabilities for all positions. For accommodations and questions call ************.
* Veterans, please fax, e-mail, mail or deliver your documentation (DD214/DD215/letter of disability) to Human Resources, Jill Deneault, ********************, ************.
* Lane Community College ensures that all documentation submitted to HR will remain confidential.
Position Information:
Posting Number: 260002 Job Title: Part-Time, Dental Clinic Receptionist Applicant Notification:
Department Information
Our Dental Clinic is seeking to hire a part-time Receptionist, Administrative Support Specialist. This position works at the Lane Community College Dental Clinic at 2460 Willamette Street, Eugene Oregonor LCC Main Campus.
Search Information
* Provide all documents as requested.
* A resume may not take the place of any section of the application.
* Incomplete applications will not be considered.
* Applications will remain in the applicant pool until the position(s) is filled.
* First review date of applications may be as early as 10 business days after posting. Subsequent review dates will be based upon department needs. Lane Community College reserves the right to modify this information
Location: Dental Clinic, Main Campus Classification: Administrative Support Specialist Position Type: Hourly Part-Time Classified Anticipated Start Date: Upon Hire Salary/Wage: Hourly Salary/Wage Range: $17.81 - $26.12 per hour (Classified Hourly Pay Grade 7) Salary/Compensation Statement:
* Our application is used to determine your initial salary placement for selected candidates. All employment and education history will be considered.
* Part-Time Benefits may be available for qualified employees.
Grant Statement: Working Schedule:
* Generally Monday - Friday, 8:00 am - 5:00 pm.
* Schedule may vary with hours increasing during peak periods up to 40 hours per week, up to 1039 hours in a 12 month period.
FLSA: Non-Exempt Position Status: Temporary Full/Part: Part-Time Annual Schedule: Other Annual Schedule Details: Hourly, based upon department/clinic needs. Quicklink for Posting: **************************************
POSTING TEXT
Posting Date: 01/15/2026 Closing Date: 06/30/2026 Applicant Pool: Academic Year Open Until Filled: No
Required QUALIFICATIONS
Required Education:
High school graduation or equivalent.
Required Experience:
Two (2) years of dental or health care office experience performing the full range of office support duties.
Licensure or Certification Requirements Conditions of Employment:
* Successful applicants are required to complete a criminal background check. Infractions do not necessarily disqualify a candidate, and will be evaluated on a case-by-case basis. See our FAQs for more detail.
* Must work and reside in the state of Oregon at the time their work is being performed.
Preferred QUALIFICATIONS
Preferred Education
* Associate's degree in office management or related field.
* Coursework in health professions or a related field.
Preferred Experience
* Bilingual fluency in Spanish.
* Experience using EagleSoft or other dental software programs.
* Experience working in a dental or health clinic.
* Experience with dental or healthcare scheduling.
Language Statement
We welcome multilingual applicants who can support and welcome all students.
Bilingual/Multicultural Statement:
Inclusiveness, diversity, and equity are integral to Lane's commitment to excellence in education and our commitment to student and community engagement. We welcome applicants who bring a diversity of identity, culture, experience, perspective, multilingual skills, and thought. We encourage applications from candidates that identify with groups that are historically underrepresented in higher education.
Equivalency Statement:
We want to find the best candidate for the job, and that candidate may be one who comes from a less traditional background. We encourage you to apply, even if you do not believe you meet every one of the qualifications described. You are also encouraged to address how your professional and lived experience, scholarship, teaching, mentorship, and/orservice will contribute to the Lane mission of transforming lives through learning.
Position Purpose:
Assist with reception for the Lane Community College Dental Clinic to schedule appointments, schedule student activities and provide excellent customer service.
Essential Functions:
* Work as a member of the Dental Clinic Team to manage and schedule Dental Hygiene and Dental Assisting Program student use of the dental clinic as well as schedule patients for a busy multi-chair dental clinic.
* Track and assist students, faculty and staff in meeting the needs of the educational requirements for each program within their clinical requirements.
* Positively communicate information to students and patients from varied ethnic and socioeconomic backgrounds, in a kind, empathetic manner.
* Assist in maintaining the smooth flow of the day-to-day activities of a professional dental clinic office including appointment scheduling, reminder calls, filing, and electronic dental records.
* Coordinate and maintain appointment system for student and restorative clinics.
* Provide initial contact, assess the immediacy and type of need and make appropriate emergency referrals.
* Receive, document and reconcile payments received from patients.
* Assist with varied grant and/or community partners.
* Work with a wide variety of College departments, off-campus agencies, administrators, staff, students and the public.
* Maintain currency in office and dental software programs.
* Problem solve and manage sensitive information with appropriate awareness of FERPA standards; maintain confidentiality and sensitivity to the privacy needs of students.
* Other duties as assigned.
Equity and Inclusion
* Demonstrate Lane's core value of social justice by ensuring equity and inclusion skills such as respect, inclusiveness, reflecting, valuing of cultural and personal differences, are the basis of employee and student interpersonal communications and relationships, and are applied to all position responsibilities.
* Duties are carried out respectfully inclusively, regardless of age, color, disability, gender, gender identity or expression, social class, marital status, national origin, race, ethnicity, religion, sexual orientation, veteran's status, nationality, age, language, origin or employment status.
* Must demonstrate an active concern for meeting the needs of students, staff, and the public.
* Actively assist with ADA compliance in conjunction with Lane Community College's Human Resources and Disability Resources departments; support appropriate access for persons with disabilities to facilitate student and staff success; mentor and role-model cultural competency for persons with disabilities.
Supervision Statement:
Reports to and works under the general supervision of a division/department chair or other supervisor. Works under the overall guidance of the Dental Clinic team. After an initial training period, work is performed independently based upon standard office practices, department and College policies and clear guidelines/desk manuals for the position. Work is reviewed on completion and/or periodically for accuracy.
Works under the overall guidance of the Division Dean.
Physical Demands/Working Environment:
This position works indoors and is exposed to usual office working conditions that includes office noises and interruptions, such as printers, telephones, and visitors. This position requires that an employee be able to sit or stand for extended periods of time; perform cognitive and psychometric work for more than six (6) hours a day. Work may require transporting materials up to twenty-five (25) pounds. Work Safely.
Knowledge Skills and Abilities:
Knowledge of, and Skills in:
* Communication skills
* Working well under pressure in a fast-paced environment
* Organization
* Group process facilitation
* Team building
* Problem-solving
* Analysis of data
* Writing and editing
* Scheduling
* Providing excellent customer service
* Dental office management principles
* Dental practices
* Operation of office equipment including computers, fax machine, and copier
* Scheduling, billing, data entry, records, supply purchasing and inventory management
Ability to:
* Operate microcomputers and other office equipment requiring manual dexterity and good visual acuity
* Utilize word processing, spreadsheet, and database software (Eaglesoft) effectively
* Answer questions and troubleshoot problems on a daily basis
* Take initiative
* Plan work, set priorities
* Maintain proper financial records
* Work effectively in a team environment or independently
* Work occasional evenings and weekends
* Ability to maintain a flexible schedule
* Provide support to employees working to meet accreditation standards through evaluation and assessment of student outcomes
Applicant Instructions:
Applicant Instructions
* Incomplete applications will not be considered. All fields in the application must be completed, including employment dates, work hours, and detailed job duties.
* Resume / Curriculum Vitae (CV) may not take the place of any section in the application.
Required Documents
To be considered a candidate for this position, all of the following must be included in the application package:
* Application - Complete and submit online via the applicant portal.
* Resume - Comprehensive of experience, education and accomplishments.
* Cover Letter - Clearly detailing how you meet the qualifications for the position.
If applicable: DD214 - Veterans, please fax, email, mail or deliver your documentation (DD214/DD215/letter of disability) to Human Resources at Lane Community College; Jill Deneault, ********************, ************
Additional documents and letters of reference are not accepted.
Questions?
* For assistance with the online application call call Human Resources at ************
* For position questions contact Melanie Davis, ************
How to monitor your application
* Enter ********************** into your Safe Senders list. Notifications will be sent toward the end of the search process.
* Visit your Employment Opportunities account. The main page will show your status in the search.
Positions close at 9:00 pm PST on closing date.
Transcript Instructions:
Transcripts are not required.
If you have obtained a degree higher than the required education for this position, then unofficial transcripts are required to ensure an accurate salary placement is conducted.
Attach under "Optional Document", fax, email, deliver or mail to:
Lane Community College
Human Resources
Posting #260002 Attn: Jill Denault
Building 3, 1st floor.
4000 E 30th Ave
Eugene, OR 97405
Fax: **************
Email: *******************
Union Association: LCC Employees Federation (Classified)
$17.8-26.1 hourly Easy Apply 4d ago
Medical Office Admin
Healthcare Support Staffing
Patient service representative job in Springfield, OR
Why You Should Work For Us:
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
As an office admin you will have the opportunity to provide excellent patient-focused customer service while answering phones, scheduling patient appointments and check-in/check-out. You will also perform insurance verification, contact referrals, and other duties as assigned.
Qualifications
What We Look For:
• At least 2 years of medical front office experience including scheduling, verifying insurance, answering phones, charts, filing, contacting referrals, etc.
• Bubbly personality
• Great customer service
• Team player
• Comfortable working alone and with a team
• Preferred but not a must: Bilingual (English/Spanish),O/P or orthopedic experience or DME, Workers comp
Additional Information
Are you an experienced Medical Office Admin looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the position for you!
Please click "Apply Now" for immediate consideration!
$32k-42k yearly est. 60d+ ago
Enrollment and Billing Representative
Pacificsource 3.9
Patient service representative job in Springfield, OR
Looking for a way to make an impact and help people?
Join PacificSource and help our members access quality, affordable care!
PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths.
This position follows established policies and procedures to process a multitude of transactions for Government line of business including but not limited to: demographic updates, notification letters, enrollments, disenrollments, reinstatements, and plan changes.
Essential Responsibilities:
Process daily returned mail, making any related changes in EAM & Facets contacting the member if needed, and resending documents or processing as required by CMS.
Manually create and send Out of Area letters to members who may have moved out of the service area. Research, make changes, and/or complete any Call Tracks regarding enrollment/membership in Facets.
Respond to any inquires received via phone calls, e-mails, etc, researching or providing info needed or making any necessary changes to member files as needed for the Government line of business.
Add or correct member data in our pharmacy vendor database.
Process all Medicare membership enrollment, plan changes, facilitated enrollments and reinstatements.
Review the daily EAM Validation report and make corrections as necessary.
Process all Medicare membership cancellation of enrollments, cancellation of disenrollment's and death notifications.
Process the CMS Enrollment Data Verification monthly audit for address and enrollment updates.
Answer Queue Customer Service calls for Medicaid/Medicare members regarding eligibility.
Submit miscellaneous transactions to CMS daily as needed.
Respond to insurance verification requests for Medicare members.
Perform scanning and key wording of ROI's/POA's in to Onbase for the Government line of business.
Load ROI/POA documentation in to Facets.
Work the monthly P2P report for Accounts Payable Download CMS applications, upload electronic applications in to EAM, save applications and perform indexing of applications in onbase.
Process all Medicare COB. Send COB letters to members, update Facets and the COB database and submit member information backs to ECRS.
Supporting Responsibilities:
Follow company and department policies.
Meet department and company performance and attendance expectations.
Provide backup support for other members of the enrollment team.
Ability to judge severity of problems and the need to escalate to peers and/or management.
Support and participate in continuous improvement initiatives.
Maintain professional, service oriented relationships.
Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information.
Perform other duties as assigned.
Work Experience: Minimum 2 years of administrative experience with at least 1 year in health insurance billing or related healthcare experience required. Demonstrated ability to work efficiently and effectively with a high attention to detail.
Education, Certificates, Licenses: High School Diploma or equivalent required.
Knowledge: Ability to understand and interpret Federal and Oregon State laws and contract provisions. Proficiency in Microsoft Applications. Demonstrated organizational and time management skills. Requires keyboarding and 10-key skills. Experience with problem solving and ability to read system reports.
Competencies:
Building Customer Loyalty
Building Strategic Work Relationships
Contributing to Team Success
Planning and Organizing
Continuous Improvement
Adaptability
Building Trust
Work Standards
Environment: Work inside in a general office setting with ergonomically configured equipment. Travel expected less than 5% of the time.
Skills:
Accountability, Collaboration, Communication (written/verbal), Flexibility, Listening (active), Organizational skills/Planning and Organization, Problem Solving, Teamwork
Compensation Disclaimer
The wage range provided reflects the full range for this position. The maximum amount listed represents the highest possible salary for the role and should not be interpreted as a typical starting wage. Actual compensation will be determined based on factors such as qualifications, experience, education, and internal equity. Please note that the stated range is for informational purposes only and does not constitute a guarantee of any specific salary within that range.
Base Range:
$32,311.65 - $51,698.64Our Values
We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business:
We are committed to doing the right thing.
We are one team working toward a common goal.
We are each responsible for customer service.
We practice open communication at all levels of the company to foster individual, team and company growth.
We actively participate in efforts to improve our many communities-internally and externally.
We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community.
We encourage creativity, innovation, and the pursuit of excellence.
Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively.
Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.
$36k-42k yearly est. Auto-Apply 4d ago
Customer Service Representative
Quipt Home Medical, Corp
Patient service representative job in Springfield, OR
Requirements
Qualifications
High School Diploma or equivalent
Previous experience in a Clerical or Customer Service environment
Knowledge of Microsoft Office (Word, Excel) etc.
Proficient general office skills (typing, computer, fax, filing, multiple phone line)
Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred
Continuing Education
As designated by management to include company in services and off-site training programs as appropriate to industry and position.
FLSA Status
Non-Exempt
Licenses, etc.
None
$30k-39k yearly est. 18d ago
Customer Service Representative - State Farm Agent Team Member
Cody Fleming-State Farm Agent
Patient service representative job in Springfield, OR
Job DescriptionBenefits:
Simple IRA
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer ServiceRepresentative - State Farm Agent Team Member with Cody Fleming - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$30k-39k yearly est. 27d ago
Medical Office Receptionist
Oregon Urology Institute
Patient service representative job in Springfield, OR
Oregon Urology Institute is seeking a full time Medical Front Office Receptionist
Oregon Urology Institute is one of the largest, most advanced urological centers in the Northwest. Oregon Urology Institute provides patients with some of the region's finest medical experts covering every major urological specialty using proven and leading-edge technologies such as robotic surgery, immunotherapy, and radiation therapy.
We are looking for someone with excellent people skills as a Medical Front Office Receptionist to join our team. This role will greet patients and schedule patient appointments.
Essential Job Functions:
Greet patients and visitors.
Check-in patients for appointments
Verify and update necessary information in the electronic medical record (EMR)
Receive payments from patients and issue receipts.
Reconcile daily cash box.
Work closely with providers and nursing staff.
Book, coordinate and reschedule patient appointments.
Schedule laboratory testing and outpatient procedures and answers patient questions regarding their appointments and testing.
Perform other duties and special projects as assigned by Supervisor or Manager
Required Qualifications:
Excellent PatientService skills and abilities
Exceptional attention to detail and organizational skills required
Skill in answering telephone in a pleasant and helpful manner
Ability to multi task in a fast-paced environment
Ability to speak clearly and concisely
High school diploma or equivalent
Preferred Qualifications:
1-2 years relevant experience
Knowledge of medical terminology desirable
Must have good interpersonal skills
Must have strong communication skills, verbal and written
Must be flexible and quick learner
Experience working in a windows-based EMR/PM
Working knowledge of healthcare insurance.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
This is a Full-time position. We offer competitive wages with employer paid insurance premiums for Life, Medical, Dental and Vision for employees. Oregon Urology offers additional voluntary benefits.
Oregon Urology Institute is an equal opportunity employer that is committed to fair and impartial treatment of employees, job applicants, and contractors, and to maintaining a discrimination and harassment-free work environment where people treat one another with respect. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
$32k-40k yearly est. 14d ago
Customer Service Representative-Float
People's Bank of Commerce 3.8
Patient service representative job in Eugene, OR
Established in 1998 in Medford, Oregon, People's Bank of Commerce was formed to provide a community business bank for the southern Oregon area. Since its inception, People's Bank has been providing its customers with superior, responsive and flexible service with a friendly approach. Through conservative solid banking fundamentals and doing right by its customers, employees and community, People's Bank has earned the esteemed reputation as one of the top community banks in Oregon.
We strive to provide a better experience to our customers and a better career experience for our employees. We recognize that our employees are the messenger of our vision and values and are key to our success. We offer a competitive benefits package including salary commensurate with experience, 401k, 401k employer contributions, as well as health, dental, vision and life insurance coverage.
Perform a variety of customer service activities for new and existing customers. Contribute to the efficient and effective operations of the Branch while upholding the bank's core values, core competencies and service standards. Provide exceptional customer service and support to expand and retain customer relationships and promote all bank products by cross selling financial services to customers.
Reports to: Branch Service Officer
Supervises: None
Requirements
Customer ServiceRepresentative (CSR)
* Promptly greets customers in person or by telephone in a friendly and professional manner.
* Process all monetary transactions for customers, (i.e., deposits, withdrawals, loan payments, check cashing, misc.) within standards for accuracy of no more than 6 occurrences per month (each out of balance condition or proof error is considered 1 occurrence).
* Maintain proper security of cash drawer, assigned keys and all negotiable items and work areas are clean at the end of the business day. Complete balancing teller cash drawer within a 15-minute time period.
* Sell cashier's checks, money orders, traveler's checks, government bonds; redemption of government bonds; accept loan payments; wire transfer requests; process mail.
* Adhere to Tel-4 limits plus bank policy and procedures to assure accurate cash handling in the service to our customers and minimize time and effort to locate outages.
* Maintain balancing standard of no more than a maximum of $400.00 in annual rolling cash outages.
* Ability to exercise independent judgment while working with established check cashing guidelines.
* Provide products and services education, assistance, research, support, and problem resolution in a timely manner to customers and employees.
* Understands and adheres to the compliance of all federal and state laws and regulations and bank policies, procedures, and standards in your area of responsibility.
* Adhere to the Bank's CIP, BSA and related security procedures to ensure bank compliance in your area of responsibility. Accurately completes CTR and monetary instrument reporting when necessary and in a timely manner.
* Uses active listening skills to determine customer needs to sell and cross-sell bank services in the branch and local community.
* Consistently make productive use of time to complete all primary daily duties as assigned; asks for additional assignments to assist others.
* Develops a rapport with customer while completing their transactions or assisting their needs.
* Actively participates in making customer referrals to new accounts and loans.
* Consistently arrive to work and return from breaks at scheduled time.
* Attend meetings as requested.
* Perform special projects or other duties as assigned.
SKILLS AND ABILITIES REQUIRED:
* Familiarity with Deposit Products and Bank services.
* Satisfactory communication (written and oral) and organizational skills.
* Satisfactory interpersonal skills and ability to develop rapport with people.
* Ability to work within and foster a team environment.
* Ability to look and project a professional image.
EDUCATION, TRAINING, AND EXPERIENCE:
* Computer knowledge and familiarity with Microsoft Word, Excel, Outlook, and experience using ten-key by touch.
* Successful completion of a high school diploma or GED.
* Minimum of 1 year experience with cash handling with a good balancing record (previous bank experience preferred).
The above statements are intended to describe the general nature and level or work to be performed. They are not intended to be an all-inclusive listing of all responsibilities, duties and skills required for this position. These job requirements are subject to change to reasonably accommodate qualified disabled individuals.
Those selected must be able to provide proof of legal right to work in this country. Hiring will be subject to criminal history background check, credit check, drug screen and references.
People's Bank of Commerce is an Equal Opportunity Employer of minorities, women, protected veterans, and individuals with disabilities. If you are an individual with a disability and require reasonable accommodation to complete all or part of the application process, please call ************ or email *******************.
$33k-38k yearly est. 35d ago
Scheduling Coordinator
New Horizons 4.1
Patient service representative job in Eugene, OR
Schedule: 10am-8:30pmSunday-Wednesday or Wednesday-Saturday Hi. We're New Horizons In-Home Care. We care for older adults beginning to need some help around the house, seniors who want to continue living at home, individuals with disabilities, and medically fragile children. We've been providing care to the Oregon community for over 30 years.
The Scheduling Coordinator role is essential in helping us deliver on our mission to empower well-being through comprehensive care and companionship. At New Horizons we know every client and every caregiver is unique, which is why caregivers are hand-picked for each client to ensure the best in-home care possible. In this position you will work collaboratively with other Scheduling Coordinators, Nurse Care Managers and Human Resources to coordinate, develop, and manage our In-Home Care client and employee schedules.
Why people love working at New Horizons:
We're a people first company. That means everyone earns a living wage with endless opportunities for growth within the company. We're proud of our popular staff incentive program, where you can earn points for everyday successes. Cash in points for fun prizes-our prize catalog is filled with 10,000+ options! We provide countless opportunities to connect with fellow caregivers and staff through our online community platform and office parties. We encourage growth and education at New Horizons, offering scholarship opportunities and an annual $500 education credit-which you can use toward cooking classes, CPR certifications, wellness courses, and more.
Responsibilities:
Match caregivers and clients based on skill level, personality & availability
Track client and employee hours
Fill open shifts
Assist clients with schedule changes
Handle employee sick calls
Assist with client and employee relations
Keep excellent documentation and records
Qualifications:
Preferred knowledge of in-home care or healthcare field, CNA experience a plus
Knowledge of scheduling in a healthcare related field is desired
Self-starter who knows how to identify opportunities with recommended solutions
Possess strong communication skills via phone, in person and in writing
Ability to multi-task and stay calm in a fast paced environment while ensuring attention to detail
Ability to work as a team player in high stress situations with a positive work ethic
High school diploma/GED and at least 1 year of administrative experience
Proficient computer skills in business applications (Microsoft Word, Excel, Internet Explorer)
Typing and data entry skills (typing speeds over 40wpm will be helpful in this position)
Position is not remote
EEOC StatementNew Horizons is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, age, sex, sexual orientation, gender identity or expression, marital status, veteran status, disability, or any other characteristic protected by applicable law. We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in all aspects of the employment process, including the application process.
If you need assistance in completing your application, please call **************.
$33k-43k yearly est. 7d ago
Customer Service Representative 832457
Selectemp 3.8
Patient service representative job in Albany, OR
Customer ServiceRepresentative Schedule: 11am to 7pm, M-F Pay:
18.00 - 20.00
Join a team where your customer-first mindset and problem-solving skills make a real impact. Selectemp is partnering with a local warehouse operation to find a Customer ServiceRepresentative who thrives in a fast-paced environment, enjoys helping others, and can keep things running smoothly from the front desk to the warehouse floor.
What You'll Be Doing Deliver Exceptional Service
You'll be the first point of contact for customers, drivers, and visitors, creating a welcoming experience from the moment they reach out.
Communicate by phone, email, and in person with professionalism and kindness
Verify inventory availability and help keep orders accurate
Process shipping and receiving paperwork
Respond quickly to questions, concerns, and requests
Be the Connector
You're the bridge between the warehouse team and the customer - keeping communication clear and work flowing smoothly.
Partner closely with Inventory Control, the Warehouse team, and Customer Service Lead
Support customer accounts and coordinate holds, releases, and updates
Solve Problems with Confidence
When issues come up, you stay calm, get curious, and work toward a solution.
Investigate general customer concerns
Forward claims and discrepancies to the correct department
Offer ideas that strengthen processes and customer partnerships
Keep Things Organized
You're detail-oriented and love a system that makes sense.
Maintain clean, accurate electronic communication and files
Confirm orders and receipts in the WMS system
Support office flow with phones, scheduling, documentation, and more
What You Bring
A genuine customer-first mindset
Friendly, patient, and compassionate communication
Strong listening skills and awareness of tone and body language
Team-oriented approach - you like helping everyone win
Confidence using computers, email, Word, Excel, and Google Apps
Solid organizational habits and comfort with detailed records
Ability to adapt, stay engaged, and learn on the fly
Why Work With Selectemp
We're more than a staffing agency - we're a partner in your success. We believe in showing gratitude, staying engaged, communicating openly, and doing the right thing, always. When you choose Selectemp, you get:
Support from a team that truly cares
Opportunities to grow your skills and confidence
A workplace where your contributions matter
Ready to make an impact? Apply today. Let's Make It Happen
$31k-38k yearly est. 4d ago
Medical Office Specialist (MOS)
Internal Medicine 4.5
Patient service representative job in Corvallis, OR
The Medical Office Specialist provides patient care in accordance with established methods and techniques and conforms to recognized standards.
Principal Responsibilities:
1. Will participate and maintain a culture within The Corvallis Clinic that is consistent with the content outlined in the Service and Behavioral Standards document. To this end, employee will be expected to read, have familiarity, and embrace the principles contained within.
2. Greets patients for providers, answers the telephone, routing of calls/tasks, books appointments, verifies patient insurance coverage, acts as cashier for payments and prepares for appointments.
3. Greets and check patients in, verifies current demographics and insurance coverage. Notifies back-office staff of patient's arrival in a timely manner.
4. Working knowledge of the referral process.
5. Uses the correct search criteria to eliminate the creation of duplicate documentation and enters in the electronic medical record.
6. Contacts the assistant or provider promptly when an acutely ill patient either telephones or approaches the reception desk with or without an appointment.
7. Directs patient flow and prepare patients for exams.
8. Proactively monitors and manages provider schedules for accuracy.
9. Actively participates in the cleaning of shared work areas.
10. Participates in the orientation and training of new employees.
11. May work at multiple sites as determined by department necessity.
Education/Licensure/Experience:
1. High school diploma or equivalent required.
2. Six (6) months of customer service in a professional office setting OR one (1) year or more in a service-related industry required.
3. Certification from a Medical Office Specialist program is preferred.
Knowledge and Skills:
1. Ability to work well with providers, clinical staff, and patients.
2. Ability to work on multiple tasks simultaneously in a busy, fast-paced environment while maintaining quality of work.
3. Excellent proven customer service skills.
4. Intermediate computer and telephone skills.
Perks and Benefits:
Work-life balance is a top priority at The Corvallis Clinic
7 holidays + 2 floating holidays = 9 Paid Holidays! Early release on Christmas Eve and New Year's Eve
Generous Personal Leave Accrual
Benefits: Medical w/ HSA or HRA, Dental, Flexible Spending Acct (FSA)
Employer contribution to HSA and HRA (when enrolled in Medical Plan)
Employer paid Long Term Disability (LTD), Basic Life/AD&D, Employee Assistance Program (EAP)
Voluntary Benefits (Vision, Life Insurance and AD&D, Pet Insurance, Aflac, Legal Shield)
Retirement - 401k eligible and auto enrolled after 90 days, 100% vested from day 1, with discretionary clinic match after 1 year (w/hours requirement)
Pay on Demand (up to 2x per month)
Casual Fridays (with clinic approved attire)
Year-round employee engagement events and festivities
Team centered culture, delivering exceptional medical care with compassion and a commitment to service.
$27k-33k yearly est. 60d+ ago
Medical Office Specialist (MOS)
Clinical Operations 4.8
Patient service representative job in Corvallis, OR
Asbury Building - Front Desk - 1 full-time opening Summary:
The Medical Office Specialist provides patient care in accordance with established methods and techniques and conforms to recognized standards.
Principal Responsibilities:
1. Will participate and maintain a culture within The Corvallis Clinic that is consistent with the content outlined in the Service and Behavioral Standards document. To this end, employee will be expected to read, have familiarity, and embrace the principles contained within.
2. Greets patients for providers, answers the telephone, routing of calls/tasks, books appointments, verifies patient insurance coverage, acts as cashier for payments and prepares for appointments.
3. Greets and check patients in, verifies current demographics and insurance coverage. Notifies back-office staff of patient's arrival in a timely manner.
4. Working knowledge of the referral process.
5. Uses the correct search criteria to eliminate the creation of duplicate documentation and enters in the electronic medical record.
6. Contacts the assistant or provider promptly when an acutely ill patient either telephones or approaches the reception desk with or without an appointment.
7. Directs patient flow and prepare patients for exams.
8. Proactively monitors and manages provider schedules for accuracy.
9. Actively participates in the cleaning of shared work areas.
10. Participates in the orientation and training of new employees.
11. May work at multiple sites as determined by department necessity.
Education/Licensure/Experience:
1. High school diploma or equivalent required.
2. Six (6) months of customer service in a professional office setting OR one (1) year or more in a service-related industry required.
3. Certification from a Medical Office Specialist program is preferred.
Knowledge and Skills:
1. Ability to work well with providers, clinical staff, and patients.
2. Ability to work on multiple tasks simultaneously in a busy, fast-paced environment while maintaining quality of work.
3. Excellent proven customer service skills.
4. Intermediate computer and telephone skills.
Perks and Benefits:
Work-life balance is a top priority at The Corvallis Clinic
7 holidays + 2 floating holidays = 9 Paid Holidays! Early release on Christmas Eve and New Year's Eve
Generous Personal Leave Accrual
Benefits: Medical w/ HSA or HRA, Dental, Flexible Spending Acct (FSA)
Employer contribution to HSA and HRA (when enrolled in Medical Plan)
Employer paid Long Term Disability (LTD), Basic Life/AD&D, Employee Assistance Program (EAP)
Voluntary Benefits (Vision, Life Insurance and AD&D, Pet Insurance, Aflac, Legal Shield)
Retirement - 401k eligible and auto enrolled after 90 days, 100% vested from day 1, with discretionary clinic match after 1 year (w/hours requirement)
Pay on Demand (up to 2x per month)
Casual Fridays (with clinic approved attire)
Year-round employee engagement events and festivities
Team centered culture, delivering exceptional medical care with compassion and a commitment to service.
$30k-37k yearly est. 60d+ ago
Small Animal Surgery Patient Care Coordinator
Oregon State University 4.4
Patient service representative job in Corvallis, OR
Details Information Department Vet Teaching Hospital (VTH) Position Title Supervisor-Vet Patient Srvcs Job Title Small Animal Surgery Patient Care Coordinator Appointment Type Professional Faculty Job Location Corvallis Benefits Eligible Full-Time, benefits eligible Remote or Hybrid option? Job Summary
The Lois Bates Acheson Veterinary Teaching Hospital in the Carlson College of Veterinary Medicine is seeking a Small Animal Surgery Patient Care Coordinator. This is a full-time (1.00 FTE), 12-month, professional faculty position.
The Carlson College of Veterinary Medicine provides veterinary professional and graduate programs leading to the DVM and MS degrees, and operates the Veterinary Teaching Hospital and Veterinary Diagnostic Laboratory. The College budget (from all sources) approximates $31 million annually, which supports educational programs, veterinary medical and diagnostic public services, and research programs with broad impacts related to animal and human health. The College employs approximately 270 faculty and staff, plus student employees.
The Veterinary Teaching Hospital provides primary and referral health care for animals in Oregon and the region, participates in the education of veterinary students through clinical training, develops novel diagnostic and therapeutic techniques for veterinary care, and provides consultation service to practitioners and clients.
The Small Animal PatientServices Coordinator (PSC) is responsible for service coordination, supervision of patient care staff (including certified veterinary technicians, veterinary assistants, and student workers), and oversight of patient care within the Small Animal Soft Tissue Surgery and Orthopedic Surgery departments.
Reporting to the Small Animal Patient Care Manager, this position works collaboratively with other Small Animal PatientServices Coordinators to coordinate the daily receiving of patients for emergencies as well as scheduled consultations and procedures. The role is primarily floor-based, providing hands-on patient care for the Small Animal Surgery service while simultaneously supervising staff and ensuring smooth coordination of care throughout the hospital.
The incumbent is expected to attend and lead daily huddles, develop and manage staff schedules, and provide training to ensure all departmental activities are appropriately staffed and executed according to hospital standards.
Why OSU?
Working for Oregon State University is so much more than a job!
Oregon State University is a dynamic community of dreamers, doers, problem-solvers and change-makers. We don't wait for challenges to present themselves - we seek them out and take them on. We welcome students, faculty and staff from every background and perspective into a community where everyone feels seen and heard. We have deep-rooted mindfulness for the natural world and all who depend on it, and together, we apply knowledge, tools and skills to build a better future for all.
FACTS:
* Top 1.4% university in the world
* More research funding than all public universities in Oregon combined
* 1 of 3 land, sea, space and sun grant universities in the U.S.
* 2 campuses, 11 colleges, 12 experiment stations, and Extension programs in all 36 counties
* 7 cultural resource centers that offer education, celebration and belonging for everyone
* 100+ undergraduate degree programs, 80+ graduate degrees plus hundreds of minor options and certificates
* 35k+ students including more than 2.3k international students and 10k students of color
* 217k+ alumni worldwide
* For more interesting facts about OSU visit: *****************************
Locations:
Oregon State has a statewide presence with campuses in Corvallis and Bend, the OSU Portland Center and the Hatfield Marine Science Center on the Pacific Coast in Newport.
Oregon State's beautiful, historic and state-of-the-art main campus is located in one of America's best college towns. Corvallis is located close to the Pacific Ocean, the Cascade mountains and Oregon wine country. Nestled in the heart of the Willamette Valley, this beautiful city offers miles of mountain biking and hiking trails, a river perfect for boating or kayaking and an eclectic downtown featuring local cuisine, popular events and performances.
Total Rewards Package:
Oregon State University offers a comprehensive benefits package with benefits eligible positions that is designed to meet the needs of employees and their families including:
* Medical, Dental, Vision and Basic Life. OSU pays 95% of premiums for you and your eligible dependents.
* Free confidential mental health and emotional support services, and counseling resources.
* Retirement savings paid by the university.
* A generous paid leave package, including holidays, vacation and sick leave.
* Tuition reduction benefits for you or your qualifying dependents at OSU or the additional six Oregon Public Universities.
* Robust Work Life programs including Dual Career assistance resources, flexible work arrangements, a Family Resource Center, Affinity Groups and an Employee Assistance Program.
* Optional lifestyle benefits such as pet, accident, and critical illness insurance, giving you peace of mind and the support you need to thrive in all aspects of your life.
Oregon State University is deeply committed to the principles of a Health Promoting University. This commitment drives a collaborative approach across OSU's safety and well-being programs, reducing silos and coordinating efforts to enhance employee safety and well-being. By prioritizing resources that support the health of both employees and students, OSU fosters a culture of care and a healthier campus environment where everyone can thrive.
2025 Best Place for Working Parents Designation!
Future and current OSU employees can use the Benefits Calculator to learn more about the full value of the benefits provided at OSU.
Key Responsibilities
80% PATIENT CARE & SERVICE COORDINATION
* Coordinates client/patient in-hospital and out- patient admissions and discharges with Hospital reception; collaborates with Hospital reception, diagnostic imaging, anesthesia, internal and specialty medicine, and any responsible service in areas of appointment scheduling. Obtains client/patient histories, assigns students to cases, ensures proper case management, financial accounting, and record- keeping; creates client estimates; educates client in patient postoperative care; assists in phone call- backs to obtain progress reports, answer client questions, schedule rechecks, communicate with referring veterinarians, outside pharmacies, etc.; and counsels clients in pet losses.
* Responsible for following clinician-directed medical orders, ie: performing treatments and diagnostics, administering medications and nutrition, and monitoring patient status, including sedation. Initiates and/or assists with implementation of emergency procedures during critical periods to sustain life of animal. Under direction of clinician, monitors animal recovery and provides nursing care to critical care patients. . Initiates and/or assists with obtaining laboratory values using instruments in the technician station. Uses hospital electronic medical record (EzyVet) to document patient vitals and procedures, charge for services and request diagnostics.
* Coordinates pre-surgery set-up of operating rooms according to surgical schedule and sets up instruments and equipment for surgeries. Prepares patients for surgery (clipping, rough and sterile scrubbing, positioning, etc.). Assists during surgery by providing the appropriate instruments and equipment required for a specific surgical procedure; provides technical support to veterinarians during medical and surgical diagnostic procedures (e.g., bandaging, intravenous catheterization, scrubbing in as needed ); assists with tabling and restraining animals, providing nursing to critical-care patients and monitoring response to medications. Coordinates cleaning of surgery suites post-op and proper storage of equipment.
* Cleans, assesses workability, performs minor maintenance, and identifies needed repairs of surgical equipment, (e.g. endoscope, arthroscopy equipment, cryosurgical unit, nitrogen and electric drills, electrocautery and suction equipment) and/or rooms, ensures surgical supply room is well equipped with surgical packs, drapes, instruments, gowns, gloves, suture materials, and pharmaceutical supplies and maintains adequate level of supplies for surgery. Works closely with Central Sterile & Pharmacy to ensure appropriate supply and preparation of surgical equipment, instruments, and pharmaceutical supplies. Maintains service-specific supplies and equipment.
* Assists in other areas of the hospital as needed.
20% SUPERVISION
* Ensures that all patients in the Small Animal Soft Tissue and Orthopedic services receive high quality care by managing, recruiting, hiring and evaluating all direct reports (CVTs, Vet Assistants and Student Workers).
* Encourages professional development for staff by identifying and implementing training opportunities within the unit.
* Develops schedules for staff and student workers to meet business needs, authorizes vacation schedules and employee leave requests, and authorizes overtime.
* Coordinates with Patient Care Manager and other PSCs to ensure appropriate hospital-wide coverage and cross training for staff.
* Assesses performance through completion of written evaluations; disciplines, or effectively recommend discipline, up to and including dismissal.
* Ensures compliance with university policy, state and federal regulations including maintaining and updating records and systems for safety and quality standards, protocols and best practices.
* Assists the Small Animal Surgery Faculty and collaborates with the VTH management team in overseeing the operations of the Veterinary Teaching Hospital as needed.
* Works collaboratively with the Director of Operations on any procurement activities or equipment repairs within the surgery service.
What You Will Need
* Current certification as a Veterinary Technician and ability to obtain and maintain Oregon Certification within six months of hire date.
* 3 years experience in small animal surgery as a CVT.
* Effective written/verbal communication skills with the ability to build trusting relationships within a team with individuals from a variety of backgrounds.
* Demonstrated ability to effectively instruct others in veterinary techniques.
* Ability to work independently and practice good judgement to ensure high quality care.
* Ability to work effectively as a member of a team and be an active participant in problem-solving and team advancement.
This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months.
What We Would Like You to Have
* VTS in Surgery
* Two (2) years of experience in a supervisory role
* EzyVet/Vet Radar experience
Working Conditions / Work Schedule
This position is located in an extremely busy Veterinary Teaching Hospital. Individual has possible exposure to noxious odors, infectious diseases, chemicals, gas anesthetics, radiation, loud noises, wet and slippery floors, and machinery. This position has access to controlled substances. This position may be required to list and/or carry up to 50 pounds and may be required to push, and/or pull objects weighing up to 200 pounds. Working with and around small and large animals has certain inherent risks; animal handling and restraint can lead to injury. To minimize risk to employee, Oregon State University offers a rabies vaccination at the employe's expense (acceptance/declination at the discretion of the appointee)
The work schedule will be normally 8am to 5pm, though the work schedule may shift as needed to provide technician coverage on weekends, evenings, and holidays; overtime may be required. This position is considered essential and may be required to work during inclement weather.
Pay Method Hourly Pay Period 1st through the last day of the month Pay Date Last working day of the month Recommended Full-Time Salary Range $38.00- $46.00 Link to Position Description
*********************************************************
Posting Detail Information
Posting Number P09680UF Number of Vacancies 1 Anticipated Appointment Begin Date 03/01/2026 Anticipated Appointment End Date Posting Date 01/16/2026 Full Consideration Date 01/30/2026 Closing Date 02/13/2026 Indicate how you intend to recruit for this search Competitive / External - open to ALL qualified applicants Special Instructions to Applicants
To ensure full consideration, applications must be received by January 30, 2026. Applications will continue to be accepted after the full consideration date, until a sufficient applicant pool has been achieved or the position is filled. The closing date is subject to change without notice to applicants.
When applying you will be required to attach the following electronic documents:
1) A resume; and
2) A cover letter indicating how your qualifications and experience have prepared you for this position.
3) Licenses/Certifications: Please attach any relevant licenses or certifications necessary.
Starting salary within the salary range will be commensurate with skills, education, and experience.
You will also be required to submit the names of at least three professional references, their e-mail addresses and telephone numbers as part of the application process.
For additional information please contact:
Robyn Panico
****************************
We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status.
OSU will conduct a review of the National Sex Offender Public website prior to hire.
OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide range of lived experience including involvement with the justice system. This job has "critical or security-sensitive" responsibilities. If you are selected as a finalist, your initial job offer will be contingent upon the results of a job-related pre-employment check (such as a background check, motor vehicle history check, sexual misconduct reference check, etc.). Background check results do not automatically disqualify a candidate. Take a look at our Background Checks website including the for candidates section for more details. If you have questions or concerns about the pre-employment check, please contact OSU's Employee and Labor Relations team at **********************************.
Supplemental Questions
$38-46 hourly Easy Apply 2d ago
Patient Coordinator (All Family Vision Care)
Vsp Ventures Optometric Solutions LLC
Patient service representative job in Corvallis, OR
Compensation range for the role is listed above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible incentive, bonuses and/or commission dependent on the role. For more information regarding VSP Vision benefits, please click here.
General Summary
The basic function of this role is to evaluate, develop, and manage strategies through practice operations that drive profitable sales growth.
Essential Functions
Provide day-to-day management and resources to the practice or practices, including development of plans, supported by a positive and productive patient environment that ensures premier customer service, customer retention, as well as outstanding associate/doctor satisfaction and retention
Manage multiple direct reports and/or multiple practice locations
Plan, develop, organize, implement and direct the day-to-day functions of the practice or practices and their programs and activities to ensure compliance, efficiency, and patient satisfaction
Identify strategy for growth and execute plans to achieve growth goals
Develop the practice budget including profit and loss responsibility of the practice, revenue, expenses and budgeting
Review the practice's policies and procedures to make recommendations for continued compliance and current regulations and interpret policies/procedures to appropriate parties such as employees and patients
Address issues raised by employees and patients, and seek out appropriate solutions to make improvements
Responsible for recruiting and hiring of staff ensuring that the most qualified candidates are selected
Monitor performance of direct reports; provide prompt and objective coaching and counseling; conduct performance reviews
Market the practice in the local community and maintain an excellent public relations program
Ensure effective communications are maintained within the practice and externally
Work on special projects and perform other related duties assigned or requested
Job Specifications
Typically has the following skills or abilities:
Bachelor's degree in related field or equivalent experience
Minimum of 2 years of leadership experience in a business-related environment; optical experience preferred; multi-unit managed preferred
State licensure or certification by a nationally recognized optician association as an optician is preferred
Proven track record of sales growth through sales skills and accountability for sales results
Ability to facilitate, train, coach, and develop excellent, results-oriented, customer-oriented, retail/sales-oriented associates/teams
Ability to recruit and select associates/teams
Ability to present and implement decisive and creative solutions to issues/opportunities to grow the business
Ability to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor and host relationships
Ability to manage priorities through adaptability, willingness to take calculated risks, and follow-up
Strong influence and communication skills at all levels
Working Conditions
The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust etc.
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job grade.
#LI-ONSITE
#LI-VENTURES
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.
$29k-37k yearly est. Auto-Apply 40d ago
Medical Office Specialist (MOS)
Orthopedics
Patient service representative job in Corvallis, OR
The Medical Office Specialist provides patient care in accordance with established methods and techniques and conforms to recognized standards.
Principal Responsibilities:
1. Will participate and maintain a culture within The Corvallis Clinic that is consistent with the content outlined in the Service and Behavioral Standards document. To this end, employee will be expected to read, have familiarity, and embrace the principles contained within.
2. Greets patients for providers, answers the telephone, routing of calls/tasks, books appointments, verifies patient insurance coverage, acts as cashier for payments and prepares for appointments.
3. Greets and check patients in, verifies current demographics and insurance coverage. Notifies back-office staff of patient's arrival in a timely manner.
4. Working knowledge of the referral process.
5. Uses the correct search criteria to eliminate the creation of duplicate documentation and enters in the electronic medical record.
6. Contacts the assistant or provider promptly when an acutely ill patient either telephones or approaches the reception desk with or without an appointment.
7. Directs patient flow and prepare patients for exams.
8. Proactively monitors and manages provider schedules for accuracy.
9. Actively participates in the cleaning of shared work areas.
10. Participates in the orientation and training of new employees.
11. May work at multiple sites as determined by department necessity.
Education/Licensure/Experience:
1. High school diploma or equivalent required.
2. Six (6) months of customer service in a professional office setting OR one (1) year or more in a service-related industry required.
3. Certification from a Medical Office Specialist program is preferred.
Knowledge and Skills:
1. Ability to work well with providers, clinical staff, and patients.
2. Ability to work on multiple tasks simultaneously in a busy, fast-paced environment while maintaining quality of work.
3. Excellent proven customer service skills.
4. Intermediate computer and telephone skills.
Perks and Benefits:
Work-life balance is a top priority at The Corvallis Clinic
7 holidays + 2 floating holidays = 9 Paid Holidays! Early release on Christmas Eve and New Year's Eve
Generous Personal Leave Accrual
Benefits: Medical w/ HSA or HRA, Dental, Flexible Spending Acct (FSA)
Employer contribution to HSA and HRA (when enrolled in Medical Plan)
Employer paid Long Term Disability (LTD), Basic Life/AD&D, Employee Assistance Program (EAP)
Voluntary Benefits (Vision, Life Insurance and AD&D, Pet Insurance, Aflac, Legal Shield)
Retirement - 401k eligible and auto enrolled after 90 days, 100% vested from day 1, with discretionary clinic match after 1 year (w/hours requirement)
Pay on Demand (up to 2x per month)
Casual Fridays (with clinic approved attire)
Year-round employee engagement events and festivities
Team centered culture, delivering exceptional medical care with compassion and a commitment to service.
$32k-40k yearly est. 60d+ ago
Medical Office Specialist (MOS)
Immediate Care Center
Patient service representative job in Corvallis, OR
The Medical Office Specialist provides patient care in accordance with established methods and techniques and conforms to recognized standards.
Principal Responsibilities:
1. Will participate and maintain a culture within The Corvallis Clinic that is consistent with the content outlined in the Service and Behavioral Standards document. To this end, employee will be expected to read, have familiarity, and embrace the principles contained within.
2. Greets patients for providers, answers the telephone, routing of calls/tasks, books appointments, verifies patient insurance coverage, acts as cashier for payments and prepares for appointments.
3. Greets and check patients in, verifies current demographics and insurance coverage. Notifies back-office staff of patient's arrival in a timely manner.
4. Working knowledge of the referral process.
5. Uses the correct search criteria to eliminate the creation of duplicate documentation and enters in the electronic medical record.
6. Contacts the assistant or provider promptly when an acutely ill patient either telephones or approaches the reception desk with or without an appointment.
7. Directs patient flow and prepare patients for exams.
8. Proactively monitors and manages provider schedules for accuracy.
9. Actively participates in the cleaning of shared work areas.
10. Participates in the orientation and training of new employees.
11. May work at multiple sites as determined by department necessity.
Education/Licensure/Experience:
1. High school diploma or equivalent required.
2. Six (6) months of customer service in a professional office setting OR one (1) year or more in a service-related industry required.
3. Certification from a Medical Office Specialist program is preferred.
Knowledge and Skills:
1. Ability to work well with providers, clinical staff, and patients.
2. Ability to work on multiple tasks simultaneously in a busy, fast-paced environment while maintaining quality of work.
3. Excellent proven customer service skills.
4. Intermediate computer and telephone skills.
Perks and Benefits:
Work-life balance is a top priority at The Corvallis Clinic
7 holidays + 2 floating holidays = 9 Paid Holidays! Early release on Christmas Eve and New Year's Eve
Generous Personal Leave Accrual
Benefits: Medical w/ HSA or HRA, Dental, Flexible Spending Acct (FSA)
Employer contribution to HSA and HRA (when enrolled in Medical Plan)
Employer paid Long Term Disability (LTD), Basic Life/AD&D, Employee Assistance Program (EAP)
Voluntary Benefits (Vision, Life Insurance and AD&D, Pet Insurance, Aflac, Legal Shield)
Retirement - 401k eligible and auto enrolled after 90 days, 100% vested from day 1, with discretionary clinic match after 1 year (w/hours requirement)
Pay on Demand (up to 2x per month)
Casual Fridays (with clinic approved attire)
Year-round employee engagement events and festivities
Team centered culture, delivering exceptional medical care with compassion and a commitment to service.
$32k-40k yearly est. 60d+ ago
Patient Service Representative
Bestmed
Patient service representative job in Eugene, OR
The PatientServiceRepresentative is responsible for providing exceptional customer service, along with performing patient pre-admission, admission, transfer, and discharge activities. The ideal candidate is energetic, flexible, has a positive attitude and above all else, has a passion for patient care. Individuals in this role collect and validate patient insurance information, identification, prepares registration forms, and collects fees as required to coordinate activities for patients to receive care.
Essential Functions and Responsibilities:
Ability to interact effectively, and in a supportive manner with persons of all backgrounds
Sustain excellent patient interactions using clear communication and problem-solving skills
Assess walk-in traffic for potential emergencies
Check-in patients at the front desk in perpetration for their appointment with a provider and scan all documents into the patient's chart
Assist patients with completion of pre-registration forms, ensuring all items are signed, and medical records are distributed
Informs patients of costs of care being provided. Collect all fees and apply to patients' chart
Collect and record copayments and outstanding balances, and balance cash drawer daily
Cover medical records and prior authorizations when needed
Communicate efficiently to back-office staff regarding needs of patients
Maintain confidentiality of sensitive patient information at all times
Answer the phone in a professional manner and follow procedures for routing calls
Ensure reception area and waiting rooms are clean. Regularly sanitize counters, surfaces, and reception area items
Perform other duties as assigned
Requirements and Qualifications:
Education: High school graduate or equivalent is required.
Certificate/License: None.
Experience: A minimum of one (1) year of customer service experience is required.
Community Care Partners is an Equal Opportunity Employer (EEO).
#PSR
$30k-36k yearly est. 7d ago
Medical Office Receptionist
Oregon Urology Institute
Patient service representative job in Springfield, OR
Oregon Urology Institute is seeking a full time Medical Front Office Receptionist
Oregon Urology Institute is one of the largest, most advanced urological centers in the Northwest. Oregon Urology Institute provides patients with some of the region's finest medical experts covering every major urological specialty using proven and leading-edge technologies such as robotic surgery, immunotherapy, and radiation therapy.
We are looking for someone with excellent people skills as a Medical Front Office Receptionist to join our team. This role will greet patients and schedule patient appointments.
Essential Job Functions:
Greet patients and visitors.
Check-in patients for appointments
Verify and update necessary information in the electronic medical record (EMR)
Receive payments from patients and issue receipts.
Reconcile daily cash box.
Work closely with providers and nursing staff.
Book, coordinate and reschedule patient appointments.
Schedule laboratory testing and outpatient procedures and answers patient questions regarding their appointments and testing.
Perform other duties and special projects as assigned by Supervisor or Manager
Required Qualifications:
Excellent PatientService skills and abilities
Exceptional attention to detail and organizational skills required
Skill in answering telephone in a pleasant and helpful manner
Ability to multi task in a fast-paced environment
Ability to speak clearly and concisely
High school diploma or equivalent
Preferred Qualifications:
1-2 years relevant experience
Knowledge of medical terminology desirable
Must have good interpersonal skills
Must have strong communication skills, verbal and written
Must be flexible and quick learner
Experience working in a windows-based EMR/PM
Working knowledge of healthcare insurance.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
This is a Full-time position. We offer competitive wages with employer paid insurance premiums for Life, Medical, Dental and Vision for employees. Oregon Urology offers additional voluntary benefits.
Oregon Urology Institute is an equal opportunity employer that is committed to fair and impartial treatment of employees, job applicants, and contractors, and to maintaining a discrimination and harassment-free work environment where people treat one another with respect. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
$32k-40k yearly est. 26d ago
Learn more about patient service representative jobs
How much does a patient service representative earn in Springfield, OR?
The average patient service representative in Springfield, OR earns between $28,000 and $39,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.
Average patient service representative salary in Springfield, OR
$33,000
What are the biggest employers of Patient Service Representatives in Springfield, OR?
The biggest employers of Patient Service Representatives in Springfield, OR are: