Medical Staff Coordinator
Patient service representative job in Fremont, CA
The MSPRC Coordinator provides administrative and quality support for the Multi-Specialty Peer Review Committee (MSPRC) and related quality initiatives. This role manages committee operations, supports case review activities, ensures accurate documentation, and facilitates communication with providers. The position also supports select Medical Staff Office (MSO) functions, including committee coordination, credentialing data entry, and special projects.
Key Responsibilities
Committee & MSO Support
Prepare, distribute, and track meeting invitations and agendas for MSPRC meetings.
Compile and circulate pre-MSPRC case materials for committee members.
Record, finalize, and distribute meeting minutes.
Draft, proofread, and issue correspondence to providers regarding case outcomes or follow-up actions.
Maintain accurate case tracking logs and monitor case status updates.
Monitor and respond to MSPRC-related emails to ensure timely action.
Correspondence with providers regarding cases.
Generate and submit a monthly data report to the Medical Executive Committee (MEC).
Assist MSO team in special projects related to the credentialing and privileging process.
Quality & Clinical Review Support
Monitor referral emails and manage the intake of new case referrals.
Accept and log referrals from departments, staff, and physicians into RL data system.
Triage and manage case referrals, adding reviewer comments and categorizing appropriately.
Summarize case details to determine whether cases should advance to MSPRC, be redirected, or tracked for trend analysis.
Coordinate with reviewers, sending case summaries and collecting feedback.
Compile and prepare final case packets for MSPRC meeting review.
Extract case data and supporting information from the Electronic Medical Record (EMR).
Support the transition of current systems (ATLAS, MIDAS, IRIS) to the new RL system, ensuring data integrity and user readiness.
Required Qualifications
Bachelor's degree in a related field or equivalent experience/training
Minimum 1 year of experience supporting clinical committees
Ability to work independently and manage multiple priorities
Familiarity with case review processes and quality improvement activities
Background in quality and experience working in community hospital settings
Strong organizational skills with the ability to manage multiple deadlines
Excellent written and verbal communication skills
High attention to detail and ability to maintain confidentiality
Preferred Qualifications
Associate's or Bachelor's degree in Healthcare Administration or Nursing.
Familiarity with RL system, APeX EMR, and quality/risk management systems strongly preferred.
Looking for candidates who have experience in:
Peer Review coordination
Quality or Risk Management departments
Medical Staff Office (MSO) committee support
Handling clinical case review workflows
Managing physician communication, minutes, agendas, and confidential case packets
Using systems like RLDatix (RL), MIDAS, ATLAS, IRIS, or an EMR such as Epic/APeX
High level administrative support in a clinical or hospital environment
Compensation: $45-$50/hr
Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Customer Service Representative
Patient service representative job in Sacramento, CA
Customer Service Specialist
Sacramento, CA (onsite)
$20-22/hr
Do you have at least one year of customer service experience either from a call center or in retail? Do you have excellent communication skills and able to work in a fast paced environment? We are looking for a customer service professional for a new job opportunity in Sacramento, CA. If you are looking to join a great team and learning opportunities we encourage you to apply today!
Key Responsibilities
Handle 30-50 calls per day in a timely and professional manner.
Provide inbound telephone coverage and answer general product/service questions.
Place outbound calls for scheduling, follow-ups, and lead generation.
Accurately enter and update customer data in the system.
Research and resolve service requests, warranty issues, and complaints.
Promote company products/services and qualify leads.
Maintain compliance with company policies and safety standards.
Qualifications
Education: High school diploma or equivalent required.
Experience: Minimum 1 year of customer service experience; call center experience preferred.
Strong communication and interpersonal skills.
Computer proficiency with accurate data entry abilities.
Ability to work in a fast-paced, results-driven environment.
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
If you have the qualifications above and are interested in this opportunity - please apply today! If you are curious what else is available, please review the LHH website!
Patient Access Rep I
Patient service representative job in Carmichael, CA
We are seeking a detail-oriented and customer-focused individual to join our team as a Patient Access Rep I. This role involves creating a positive experience for patients during the check-in and registration process, as well as managing a high volume of scheduling queue calls. Responsibilities include gathering necessary information, confirming insurance coverage, collecting payments, and providing exceptional service to our patients. Strong attention to detail, excellent communication skills, and the ability to handle a fast-paced environment are essential for success in this position.
Qualifications:
- High school diploma or equivalent
- Prior experience in a customer service or administrative role is preferred
- Proficient in computer skills, including knowledge of electronic medical record systems
- Strong attention to detail and accuracy
- Excellent verbal and written communication skills
- Ability to handle confidential information with discretion
- Demonstrated ability to multitask effectively
- Empathy and compassion when interacting with patients
- Familiarity with medical terminology and insurance procedures is a plus
Responsibilities:
- Welcome patients and manage a high volume of scheduling queue calls professionally and courteously during the check-in and registration process
- Collect and accurately input patient demographic and insurance information into the system
- Verify insurance coverage, obtain necessary authorizations or referrals, and explain financial policies
- Collect patient payments accurately and ensure compliance with procedures
- Provide outstanding customer service by addressing inquiries, resolving issues, and escalating concerns as needed
- Schedule patient appointments, coordinate with other departments, and maintain patient information confidentiality
- Collaborate with the healthcare team to ensure seamless patient flow and optimal experience
- Stay updated on insurance regulations to effectively navigate insurance processes
- Participate in ongoing training and professional development opportunities to enhance job knowledge and skills
Join our team as a Patient Access Rep I and make a meaningful difference in our patients' lives. We offer a competitive salary and benefits package, including healthcare coverage, retirement plans, and paid time off. Take this opportunity to excel in a role where your contributions truly matter. Apply now to be part of our team!
Scheduling Specialist
Patient service representative job in Stockton, CA
The WelbeHealth PACE program helps seniors stay in their homes and communities by providing medical care and community-based services. We provide all-inclusive care for seniors including medical, dental, physical therapy, and much more. Our core values and participant focus lead the way no matter what. Our Scheduling Specialist is a critical team member who will ensure that Welbe participants receive care in a timely manner. The Scheduling Specialist's primary focus includes coordinating participant care, scheduling, and maintaining accurate team member availability for participant appointments. The Scheduling Specialist will also handle cancellations and rescheduling requests, reminder calls to participants regarding future appointments, and other administrative tasks as directed.
**Essential Job Duties:**
+ Effectively coordinate the scheduling of participant appointments, including trouble-shooting conflicts or urgent needs, communicating with all stakeholders (staff, family, providers, etc.), and meeting appointment turn-around times as outlined in appointment scheduling protocol
+ Address cancellation and rescheduling requests from both staff members and participants, ensuring that changes are appropriately handled and promptly communicated to all relevant parties
+ Answer incoming phone calls, emails, and requests coming into the center as needed
+ Appropriately screen, transfer, resolve, and dispose of calls expeditiously while adhering to all process and documentation standards
+ Maintain and update team member schedule availability in source systems, ensuring that accurate information is reflected for all available time slots
+ Send appointment confirmations and appointment reminders as outlined by department protocols, updating appointments as needed
**Job Requirements:**
+ High school diploma or equivalency required
+ Minimum of one (1) year of experience working in healthcare required
+ Experience in data entry and multiple software platforms, including one (1) year of experience working with an Electronic Medical Record (EMR) · Excellent organizational and communication skills
+ Bilingual English/Spanish preferred
**Benefits of Working at WelbeHealth** : Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.
+ Medical insurance coverage (Medical, Dental, Vision)
+ Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, sick time.
+ Advancement opportunities - We've got a track record of hiring and promoting from within, meaning you can create your own path!
+ And additional benefits
Salary/Wage base range for this role is $23.23 - $30.66 hourly + Bonus + Equity. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications.
Compensation
$23.23-$30.66 USD
**COVID-19 Vaccination Policy**
At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.
**Our Commitment to Diversity, Equity and Inclusion**
At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.
**Beware of Scams**
Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************
Easy ApplyExperienced Medical Receptionist
Patient service representative job in Valley Springs, CA
Now Hiring: Medical Receptionist
Now is the perfect time to join the energetic team at Valley Springs Health & Wellness Center!
We are seeking an organized, patient-centered, and friendly professional to fill a fast-paced front office Medical Receptionist role in our Primary Care clinic located in Valley Springs.
If you thrive in a team-oriented environment, enjoy helping people, and have excellent organizational skills, we'd love to meet you!
1 year + experience in Medical Reception including scheduling required. Medical Terminology preferred. Familiarity with multiple insurances and insurance verification required.
Monday through Friday 8:30 - 5:30 (8-hour shifts with a 1/2 hour lunch - times may vary)
Education and Experience:
High school diploma or a GED certificate
1 year + medical reception experience required
Medical Terminology required
Attention to detail is important
Medical Insurance, including Medi-Cal, experience preferred
Bilingual a plus
Lead Patient Care Coordinator
Patient service representative job in Walnut Creek, CA
Joanne Jensen D.D.S. , Inc. AKA Endo Artistry, Walnut Creek, CA, is seeking a Lead Patient Care Coordinator to join and support our busy specialty practice.
We're looking for a talented and organized front office professional who can balance patient care with leadership responsibilities. In this role, you'll not only manage day-to-day patient interactions but also help guide our administrative team to ensure smooth operations, efficient scheduling, and an exceptional experience for every patient. Possibility for growth and career advancement if you possess a leadership mindset.
Your Responsibilities
Oversee daily front office operations, including patient check-in/check-out, scheduling, and communications
Support, mentor, and train front office staff, delegating tasks and ensuring consistency in service
Monitor schedule flow to maximize provider availability and minimize patient wait times
Ensure accurate entry of patient information, insurance verification, and consent forms
Serve as the go-to resource for escalated patient concerns, addressing them with empathy and professionalism
Collaborate with clinical and leadership teams to align patient coordination with practice goals
Maintain a welcoming and organized reception area while upholding front office procedures and service standards
Other responsibilities as needed
Schedule:
Monday - Friday: 8am-5pm- No Weekends!
Your Background
3+ years proven experience in a supervisory role with a leadership mindset.
Must have dental knowledge/experience
Demonstrated ability to lead or mentor team members in a fast-paced environment
Strong communication, organizational, and multitasking skills
Proficiency with dental practice management software and scheduling systems
Knowledge of insurance verification and patient financial processes preferred
Commitment to excellent patient service and a supportive team environment
High school diploma or equivalent
Why You Should Join Our Team
A career with us means working alongside dental assistants, sterilization technicians, office managers, patient care coordinators, and more-all focused on exceptional care and outcomes. We value continuous learning, collaboration, and a culture where every team member can thrive both at work and outside of it.
Your Benefits & Perks:
BCBS High Deductible & PPO Medical insurance Options
VSP Vision Coverage
Principal PPO Dental Insurance
Complimentary Life Insurance Policy
Short-term & Long-Term Disability
Pet Insurance Coverage
401(k)
HSA / FSA Account Access
Identity Theft Protection
Legal Services Package
Hospital/Accident/Critical Care Coverage
Paid Time Off
Diverse and Inclusive Work Environment
Strong culture of honesty and teamwork
We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.
Position Base Pay Range$32-$35 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.
Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at **************************************************
Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more.
Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.
Auto-ApplyPatient Access Representative - Full Time 8hr.- Variable shifts
Patient service representative job in Fremont, CA
Description Salary Range: $32.21 - $40.06 + applicable differentials Under the direction of the Central Registration Manager, the registrar is responsible for patient registration in various departments including the Emergency Department, Admitting, Outpatient Lab, Imaging Center, and Pre-procedure testing area. The registrar ensures accurate capture of demographic, guarantor, contact, privacy, financial, and insurance information in compliance with regulations from Medicare, Medicaid, and commercial insurance payers. Additionally, they act as a liaison with patient family members or responsible party. Responsibilities:
Coordinates with hospital personnel to maximize registration of patient data and refer appropriate information to the Financial Counselor for follow-up.
Accurately identify insurance data in the HIS system to ensure proper billing information is documented
Gather all government-mandated statistical information via screening forms and specific data fields within the HIS system.
Collects necessary deposits and/or co-payments at the time of, or before, the patient is registered.
Gather all necessary signatures on all required forms.
Interact in a professional and courteous manner with staff members and the public at large.
Schedule patient appointments and enters required information in the computer system in an accurate and timely manner.
Act within the scope of the job, utilizing critical thinking skills, making decisive judgments, and demonstrating the ability to work with minimal supervision.
Demonstrates an ability to thrive in a fast-paced environment.
In addition to performing the essential functions listed, may also be assigned other duties as required.
Education Requirements
High school diploma or equivalent, required.
Completion of college level medical terminology course, preferred.
Work Experience
Six months to one year minimum on the job experience necessary in order to acquire familiarity with admission/registration procedures and record keeping requirements
Understanding of insurance coverage and medical terminology for accurate recording of patient medical and financial information.
Skills & Abilities
Good verbal and written communication skills.
Able to exercise appropriate decision-making in determining follow-up actions
Work effectively under changing work assignments throughout Admissions/Registration.
Able to remain calm in situations involving emergencies, hostility or heavy workload.
Demonstrates the ability to work independently as well as function effectively in a team environment.
Typing speed 25 wpm, required.
Minimum 2-3 years' experience in Windows Operating System and Windows based programs, required.
Internet skills desired.
Job Shift: Evenings Schedule: Full Time Shift Hours: 8 Days of the Week:Variable Weekend Requirements:Rotating Weekends .
Washington Hospital Health System does not utilize any form of electronic chatting, such as Google chat for the purposes of interviewing candidates for employment. If you are contacted by any entity or individual attempting to engage you in this format, do not disclose any personal information and contact Washington Hospital Healthcare System.
Auto-ApplyPatient Care Coordinator/Ins Coordinator
Patient service representative job in Walnut Creek, CA
Temporary Description
Neurology practice in Walnut Creek seeks an experienced Medical Assistant to fill a temporary Care Coordinator position. We are seeking a staff member with EPIC experience to work with our care coordinating team starting asap (January 2026) until September 30, 2026.
No matter what your job title is, the work you do at Bass Medical Group-Neurology supports the health and well-being of the men, women, and children who turn to us for care. That`s because all of us are committed to providing the best possible care experience. Join us and put your beliefs into practice.
A strong applicant must be computer savvy, able to multitask, work well under pressure, have excellent communication skills and possess a positive can do attitude. Candidates should be flexible and friendly with clients and staff. The ability to work independently, proactively and adapt appropriately to changing priorities is a must.
Qualifications:
· Electronic Medical Records programs, (EPIC Preferred)
· Customer Service Experience
· Multiple Phone Lines/Experience in a fast paced work environment
· Medical Terminology, OSHA and HIPAA training
· Experience with Medicare, HMO and PPO insurance payers
· Excellent verbal and written communication skills required
· Proven problem solving, analytical and decision-making skills
· Strong computer skills (Microsoft Word, Excel and Outlook)
Duties:
Perform all administrative and direct patient care tasks in a clinical setting to patients at check out.
Obtain Lab/test results from outside as well as sending standing orders to designated labs
Processing prior authorizations for various tests MD orders
Contacting insurance companies to file appeals or obtain verbal authorizations for urgent treatment
Working closely with providers to coordinate patient care needs
Providing patients with referrals for continuing care
Educate patients about medical processes and procedures
Education/Certification Requirements:
High School diploma required
Medical Assistant Certificate (AAM/CMA) CA/National preferred
Experience:
Two to three years Medical front and back office experience preferred
One year EMR preferred- EPIC Preferred
Work Hours: Monday - Friday 8:30 am to 5:00 pm
$21.00 - $27.00 - Compensation based on experience.
Anthem Medical/Anthem Dental/Anthem Vision
Life Insurance Benefits
AD&D
LTD
Aflac
Nationwide Pet Insurance
Patient Care Coordinator-Ashland, OH
Patient service representative job in Ashland, CA
Ohio Hearing & Audiology, part of AudioNova
2212 Mifflin Ave. Ashland, OH 44805
Current pay: $18.00-20.00 an hour + Sales Incentive Program!
Hours: Monday-Friday, 8:30am-5:00pm
What We Offer:
Medical, Dental, Vision Coverage
401K with a Company Match
FREE hearing aids to all employees and discounts for qualified family members
PTO and Holiday Time
No Nights or Weekends!
Legal Shield and Identity Theft Protection
1 Floating Holiday per year
Job Description:
The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
Keep an eye on your inbox or phone-soon you'll receive a link to complete your HireVue Digital Interview. This is your chance to shine and move your application forward quickly and effortlessly! Plus, you'll get an exclusive look at the Hearing Care Coordinator role and what makes AudioNova such an incredible place to grow, belong, and make an impact. Congratulations on taking the first step toward joining the AudioNova Team!
As a Hearing Care Coordinator, you will:
Greet patients with a positive and professional attitude
Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
Collect patient intake forms and maintain patient files/notes
Schedule/Confirm patient appointments
Complete benefit checks and authorization for each patients' insurance
Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
Process repairs under the direct supervision of a licensed Hearing Care Professional
Prepare bank deposits and submit daily reports to finance
General sales knowledge for accessories and any patient support
Process patient orders, receive all orders and verify pick up, input information into system
Clean and maintain equipment and instruments
Submit equipment and facility requests
General office duties, including cleaning
Manage inventory, order/monitor stock, and submit supply orders as needed
Assist with event planning and logistics for at least 1 community outreach event per month
Education:
High School Diploma or equivalent
Associates degree, preferred
Industry/Product Knowledge Required:
Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
Professional verbal and written communication
Strong relationship building skills with patients, physicians, clinical staff
Experience with Microsoft Office and Outlook
Knowledge of HIPAA regulations
EMR/EHR experience a plus
Work Experience:
2+ years in a health care environment is preferred
Previous customer service experience is required
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
Per Diem Patient Services Specialist
Patient service representative job in San Ramon, CA
Enjoy what you do while contributing to a company that makes a difference in people's lives. RSC Bay is one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do, building families, offers stimulation, challenge, and personal reward.
If you're a Patient Services Representative looking for a new opportunity to work in a fast-paced, professional environment where your talent contributes to changing people's lives, then we want to talk to you. This position requires collaborating with physicians, other medical providers, and patients by providing expert care and service for fertility treatments.
We have an immediate opening for a Per Diem Patient Services Specialist to join our San Ramon office. This is a per diem position so the hours will vary.
Pay: $25-$28 DOE.
How You'll Contribute:
We always do whatever it takes, even if it isn't specifically our “job.” In general, the Patient Services Specialist is responsible for:
Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information
Optimize patients' satisfaction, provider time, and treatment room utilization by assessing minimum patient needs and scheduling accordingly
Schedule appointments
Address customer/patient issues and insure effective short-term and long-term resolution
Provide timely feedback to the practice regarding service failures or patient concerns
Consult with patients regarding their benefits, coverage and financial options
Greet patients and visitors to the office and providing high level of customer service
Required to work
occasional
weekends and holidays
What You'll Bring:
The skills and education we need are:
Minimum 2 years of applicable work experience
High School diploma required
Extensive knowledge of insurance/benefits, medical terminology and medical billing
Experience working in an OB/GYN office is a plus
Strong communication skills, independent worker, detailed-oriented, computer savvy
High level of customer service essential
Spanish-speaking is a plus
What We Offer:
We are proud to provide a comprehensive and competitive benefits package tailored to support the needs of our team members across all employment types:
Full-Time Employees (30+ hours/week):
Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays
Part-Time Employees:
401(k) with company match and performance-based bonus opportunities
Per Diem Employees:
401(k) with company match
More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.
At Reproductive Science Center of the San Francisco Area, we promote and develop individual strengths to help staff grow personally and professionally. We're committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team!
To learn more about our practice and culture, please visit our website at ******************
To have your resume reviewed by someone on our Talent Acquisition team, click on the “Apply” button. Or if you happen to know of someone who might be interested in this position, please feel free to share the job description by clicking on an option under “Share This Job” at the top of the screen.
Patient Care Coordinator for Medspa
Patient service representative job in Lafayette, CA
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Employee discounts
Opportunity for advancement
Paid time off
Training & development
Wellness resources
About Us
SanctuaireMD is a premier medical aesthetics and wellness practice dedicated to delivering advanced treatments with personalized, compassionate care. We specialize in skincare, injectables, body contouring, and wellness therapies all performed with clinical excellence and genuine connection.
We are seeking a Patient Care Coordinator who is enthusiastic about the aesthetics industry, a team-player, and thrives in a dynamic, service-oriented environment. This role is essential in ensuring patients feel supported, informed, and cared for throughout their journey with us.
Key Responsibilities
Welcome and assist patients in person, by phone, and via text in a warm, professional manner.
Respond promptly to inquiries, book appointments, manage follow-ups, and ensure seamless front desk operations.
Conduct outbound cold-calls and lead follow-up to convert inquiries into appointments.
Confidently educate and recommend treatment plans and skincare products aligned with patient goals.
Accurately handle financial transactions, membership enrollment, and package tracking.
Maintain patient records and consents in EMR/CRM systems.
Collaborate with the clinical team to ensure timely and complete patient documentation and communication.
Contribute to content creation and engage with the practices social media platforms (e.g., Instagram, Facebook) to promote treatments, offers, and patient testimonials.
Help plan and support in-office events, promotions, and marketing campaigns.
Assist with daily reporting, inventory checks, and other administrative duties.
Must be available to work weekends and flexible shifts.
Qualifications & Requirements
Medical spa or aesthetics industry experience is required.
Proven ability in treatment and product sales.
Excellent customer service and communication skills.
Comfortable with cold-calling, lead conversion, and patient retention strategies.
Experience with social media marketing, including basic content creation, captions, and brand-aligned posting.
Strong organizational skills and attention to detail.
Proficient in basic math/computations for checkouts and invoices.
Tech-savvy with EMR/CRM systems, scheduling software and Google Workspace.
High level of professionalism, honesty, dependability, and ability to work independently.
Medical Assistants and Estheticians with strong administrative and sales skills are welcome to apply.
Preferred Qualifications
Working knowledge of aesthetic services including Botox/Dysport, dermal fillers, laser treatments, body contouring, facials, and medical-grade skincare.
Familiarity with platforms such as Jane, Aesthetic Record, Boulevard, or Canva for social media.
Understanding of HIPAA regulations and patient confidentiality standards.
What We Offer
Competitive hourly wage + commission on product sales
Generous Staff discounts on treatments and skincare product
A supportive and growth-focused work environment
Ongoing training and professional development opportunities
To Apply:
Please submit your resume and a brief cover letter explaining your relevant experience and why youd be a great fit for our team. We look forward to connecting with you!
Patient Care Representative
Patient service representative job in San Leandro, CA
Very good customer service skills to interact positively with patients
Above average communication skills with both patients and medical care providers to relay necessary information
Ability to juggle and prioritize multiple responsibilities and handle interruptions
Very good organizational skills to keep patient information confidential and organized
Problem-solving skills for scheduling conflicts, missing documentation and other issues
Attention to detail to ensure all patient information is accurate and available
Compassion to help patients and caregivers in difficult situations
Work a flexible schedule including weekends & holidays, as necessary.
Patient Registration Rep
Patient service representative job in San Andreas, CA
Where You'll Work
Welcome to Mark Twain Medical Center, nestled in the breathtaking Sierra foothills, the heart of a vibrant and welcoming community!
Founded in 1951, we're more than just a 25-bed critical access hospital; we're a lifeline. As the only hospital in the county, we're committed to providing exceptional, comprehensive care to our surrounding communities. From the moment you step through our doors, you'll feel the warmth and dedication that defines our culture.
A Broad Spectrum of Care: We offer a full range of inpatient acute care, outpatient services, and 24/7 emergency services, ensuring our community has access to the medical attention they need, when they need it most.
Specialty Care Centers & Community Medical Centers: We extend our reach beyond the main hospital, bringing specialized expertise and convenient access to care directly to our community through our hospital and network of Specialty Care Centers.
Collaborative Medical Staff: Our diverse and highly skilled medical staff represents a broad range of specialties, fostering a collaborative environment where knowledge is shared and innovation thrives. You'll be surrounded by experienced professionals dedicated to providing the highest quality medical care.
A Life Beyond the Hospital: Imagine spending your weekends exploring the stunning natural beauty of the Sierra foothills, enjoying the peace and tranquility of a close-knit community, and raising a family in an area known for its great schools. At Mark Twain Medical Center, you'll find the perfect balance between a fulfilling career and a rewarding personal life.
One Community. One Mission. One California
Job Summary and Responsibilities
Employing excellent customer service skills, the Patient Registration Representative is responsible for ensuring a
positive patient experience throughout the registration process. In order to ensure appropriate reimbursement for
services rendered, primary duties include:
a) Appropriate patient identification
b) Collecting accurate and thorough patient demographic data
c) Obtaining insurance information and verifying eligibility and benefits
d) Determining and collecting patient financial liability
e) Referring patients to the Patient Registration Specialist as needed for assistance with financial counseling and/or clearance
The Patient Registration Representative adheres to the organization's policies and procedures for resolution of patient financial liability. Additionally, the Patient Registration Representative is an information source for patients and families by explaining hospital policies, patient financial responsibilities and Patient Rights and Responsibilities.
Job Requirements
Minimum:
Minimum 1 year of experience working in a hospital Patient Registration department, physician office setting, healthcare
insurance company, revenue cycle vendor, and/or other revenue cycle related roles. 2 years preferred.
Applicable education and/or training can be used to balance a lack of experience. High School diploma, GED or equivalent
Thorough understanding of insurance policies and procedures. Working knowledge of medical terminology.
Able to perform basic mathematics for payment calculation. Intermediate to advanced computer skills.
Preferred:
Knowledge of charity care programs as well as the various government and non-government programs preferred.
Auto-ApplyPatient Registration Representative
Patient service representative job in San Andreas, CA
Job Summary and Responsibilities Employing excellent customer service skills, the Patient Registration Representative is responsible for ensuring a positive patient experience throughout the registration process. In order to ensure appropriate reimbursement for
services rendered, primary duties include:
a) Appropriate patient identification
b) Collecting accurate and thorough patient demographic data
c) Obtaining insurance information and verifying eligibility and benefits
d) Determining and collecting patient financial liability
e) Referring patients to the Patient Registration Specialist as needed for assistance with financial counseling and/or clearance
The Patient Registration Representative adheres to the organization's policies and procedures for resolution of patient financial liability. Additionally, the Patient Registration Representative is an information source for patients and families by explaining hospital policies, patient financial responsibilities and Patient Rights and Responsibilities.
Job Requirements
Minimum:
* Minimum 1 year of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles. 2 years preferred.
* Applicable education and/or training can be used to balance a lack of experience. High School diploma, GED or equivalent
* Thorough understanding of insurance policies and procedures. Working knowledge of medical terminology.
* Able to perform basic mathematics for payment calculation. Intermediate to advanced computer skills.
Preferred:
* Knowledge of charity care programs as well as the various government and non-government programs preferred.
Where You'll Work
Welcome to Mark Twain Medical Center, nestled in the breathtaking Sierra foothills, the heart of a vibrant and welcoming community!
Founded in 1951, we're more than just a 25-bed critical access hospital; we're a lifeline. As the only hospital in the county, we're committed to providing exceptional, comprehensive care to our surrounding communities. From the moment you step through our doors, you'll feel the warmth and dedication that defines our culture.
* A Broad Spectrum of Care: We offer a full range of inpatient acute care, outpatient services, and 24/7 emergency services, ensuring our community has access to the medical attention they need, when they need it most.
* Specialty Care Centers & Community Medical Centers: We extend our reach beyond the main hospital, bringing specialized expertise and convenient access to care directly to our community through our hospital and network of Specialty Care Centers.
* Collaborative Medical Staff: Our diverse and highly skilled medical staff represents a broad range of specialties, fostering a collaborative environment where knowledge is shared and innovation thrives. You'll be surrounded by experienced professionals dedicated to providing the highest quality medical care.
* A Life Beyond the Hospital: Imagine spending your weekends exploring the stunning natural beauty of the Sierra foothills, enjoying the peace and tranquility of a close-knit community, and raising a family in an area known for its great schools. At Mark Twain Medical Center, you'll find the perfect balance between a fulfilling career and a rewarding personal life.
Scheduling Specialist
Patient service representative job in Stockton, CA
The WelbeHealth PACE program helps seniors stay in their homes and communities by providing medical care and community-based services. We provide all-inclusive care for seniors including medical, dental, physical therapy, and much more. Our core values and participant focus lead the way no matter what. Our Scheduling Specialist is a critical team member who will ensure that Welbe participants receive care in a timely manner. The Scheduling Specialist's primary focus includes coordinating participant care, scheduling, and maintaining accurate team member availability for participant appointments. The Scheduling Specialist will also handle cancellations and rescheduling requests, reminder calls to participants regarding future appointments, and other administrative tasks as directed.
Essential Job Duties:
Effectively coordinate the scheduling of participant appointments, including trouble-shooting conflicts or urgent needs, communicating with all stakeholders (staff, family, providers, etc.), and meeting appointment turn-around times as outlined in appointment scheduling protocol
Address cancellation and rescheduling requests from both staff members and participants, ensuring that changes are appropriately handled and promptly communicated to all relevant parties
Answer incoming phone calls, emails, and requests coming into the center as needed
Appropriately screen, transfer, resolve, and dispose of calls expeditiously while adhering to all process and documentation standards
Maintain and update team member schedule availability in source systems, ensuring that accurate information is reflected for all available time slots
Send appointment confirmations and appointment reminders as outlined by department protocols, updating appointments as needed
Job Requirements:
High school diploma or equivalency required
Minimum of one (1) year of experience working in healthcare required
Experience in data entry and multiple software platforms, including one (1) year of experience working with an Electronic Medical Record (EMR) · Excellent organizational and communication skills
Bilingual English/Spanish preferred
Benefits of Working at WelbeHealth: Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.
Medical insurance coverage (Medical, Dental, Vision)
Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, sick time.
Advancement opportunities - We've got a track record of hiring and promoting from within, meaning you can create your own path!
And additional benefits
Salary/Wage base range for this role is $23.23 - $30.66 hourly + Bonus + Equity. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications.
Compensation $23.23-$30.66 USD
COVID-19 Vaccination Policy
At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.
Our Commitment to Diversity, Equity and Inclusion
At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.
Beware of Scams
Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************
Auto-ApplyExperienced Medical Receptionist
Patient service representative job in Valley Springs, CA
Job Description
Now Hiring: Medical Receptionist
Now is the perfect time to join the energetic team at Valley Springs Health & Wellness Center!
We are seeking an organized, patient-centered, and friendly professional to fill a fast-paced front office Medical Receptionist role in our Primary Care clinic located in Valley Springs.
If you thrive in a team-oriented environment, enjoy helping people, and have excellent organizational skills, we'd love to meet you!
1 year + experience in Medical Reception including scheduling required. Medical Terminology preferred. Familiarity with multiple insurances and insurance verification required.
Monday through Friday 8:30 - 5:30 (8-hour shifts with a 1/2 hour lunch - times may vary)
Education and Experience:
High school diploma or a GED certificate
1 year + medical reception experience required
Medical Terminology required
Attention to detail is important
Medical Insurance, including Medi-Cal, experience preferred
Bilingual a plus
Patient Access Representative - IJRR Garden Clinic 7881 - Per diem- 8 hr shifts
Patient service representative job in Fremont, CA
Salary Range $30.75 - $38.24 plus applicable per diem differential Under the direction of the Clinic Manager, responsible for gathering, completing, identifying and screening all patients for information related to an office visit registration. Correctly identifies insurance data in the HIS system to ensure proper billing information is documented. Gathers all government mandated statistical information via screening forms and specific data fields within the HIS system. Collects necessary deposits and/or co-payment at the time of, or before the patient is registered. Gathers all necessary signatures on all required forms. Interacts in a professional and courteous manner with staff members and public at large.
Educational Requirements
High School Diploma or equivalent, required.
Completion of college level medical terminology course, preferred.
Work Experience Requirements
Recent Experience.
Must include six months to one year minimum on the job experience necessary in order to acquire familiarity with the registration process and record keeping requirements, required.
Understanding of insurance coverage and medical terminology for accurate recording of patient medical and financial information, required.
Special Skills or Abilities
Good verbal and written communication skills.
Able to exercise appropriate decision in determining follow-up actions.
Work effectively under changing work assignments throughout Admissions/Registration.
Able to remain calm in situations involving emergencies, hostility, or heavy workload.
Demonstrates the ability to work independently as well as function effectively in a team environment.
Typing speed 25 wpm required.
Minimum 2-3 years experience with Windows Operating System and Windows based programs required.
Internet skills desired.
Knowledge of Epic Software
Knowledge of Centricity Practice Manager Software
Washington Hospital Health System does not utilize any form of electronic chatting, such as Google chat for the purposes of interviewing candidates for employment. If you are contacted by any entity or individual attempting to engage you in this format, do not disclose any personal information and contact Washington Hospital Healthcare System.
Auto-ApplyPer Diem Patient Services Specialist
Patient service representative job in San Ramon, CA
Enjoy what you do while contributing to a company that makes a difference in people's lives. RSC Bay is one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do, building families, offers stimulation, challenge, and personal reward.
If you're a Patient Services Representative looking for a new opportunity to work in a fast-paced, professional environment where your talent contributes to changing people's lives, then we want to talk to you. This position requires collaborating with physicians, other medical providers, and patients by providing expert care and service for fertility treatments.
We have an immediate opening for a Per Diem Patient Services Specialist to join our San Ramon office. This is a per diem position so the hours will vary.
Pay: $25-$28 DOE.
How You'll Contribute:
We always do whatever it takes, even if it isn't specifically our “job.” In general, the Patient Services Specialist is responsible for:
Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information
Optimize patients' satisfaction, provider time, and treatment room utilization by assessing minimum patient needs and scheduling accordingly
Schedule appointments
Address customer/patient issues and insure effective short-term and long-term resolution
Provide timely feedback to the practice regarding service failures or patient concerns
Consult with patients regarding their benefits, coverage and financial options
Greet patients and visitors to the office and providing high level of customer service
Required to work
occasional
weekends and holidays
What You'll Bring:
The skills and education we need are:
Minimum 2 years of applicable work experience
High School diploma required
Extensive knowledge of insurance/benefits, medical terminology and medical billing
Experience working in an OB/GYN office is a plus
Strong communication skills, independent worker, detailed-oriented, computer savvy
High level of customer service essential
Spanish-speaking is a plus
What We Offer:
We are proud to provide a comprehensive and competitive benefits package tailored to support the needs of our team members across all employment types:
Full-Time Employees (30+ hours/week):
Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays
Part-Time Employees:
401(k) with company match and performance-based bonus opportunities
Per Diem Employees:
401(k) with company match
More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.
At Reproductive Science Center of the San Francisco Area, we promote and develop individual strengths to help staff grow personally and professionally. We're committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team!
To learn more about our practice and culture, please visit our website at ******************
To have your resume reviewed by someone on our Talent Acquisition team, click on the “Apply” button. Or if you happen to know of someone who might be interested in this position, please feel free to share the job description by clicking on an option under “Share This Job” at the top of the screen.
Patient Registration Representative
Patient service representative job in San Andreas, CA
Job Summary and Responsibilities As a Patient Registration Representative, you will ensure a positive patient experience during registration, employing excellent customer service. Every day you will identify patients, collect accurate demographics, verify insurance, determine/collect financial liability, and explain hospital policies and patient rights to families.
To be successful, you will demonstrate exceptional customer service, meticulous attention to detail in data/insurance, and strong communication, crucial for patient satisfaction and reimbursement.
* Maintains up-to-date knowledge of specific registration requirements for all areas, including but not limited to: Main Admitting, OP Registration, ED Registration, Maternity, and Rehabilitation units
* Ensures complete, accurate and timely entry of demographic information into the ADT system at the time of registration.
* Properly identifies the patient to ensure medical record numbers are not duplicated.
* Responsible for reviewing assigned accounts to ensure accuracy and required documentation is obtained and complete.
* Meet CMS billing requirements for the completion of the MSP, issuance of the Important Message from Medicare, issuance of the Observation Notice, and other requirements, as applicable and documenting completion within the hospital's information system for regulatory compliance and audit purposes
* Collects and enters required data into the ADT system with emphasis on accuracy of demographic and financial information in order to ensure appropriate reimbursement.
Job Requirements
Required
* High School GED or
* High School Graduate or
* Applicable education and/or training canbe used to balance a lack of experience
* Minimum 1 year of experience working ina hospital Patient Registration department,physician office setting, healthcareinsurance company, revenue cyclevendor, and/or other revenue cycle relatedroles.
* None, upon hire
Preferred
* 2 years of experience working ina hospital Patient Registration department,physician office setting, healthcareinsurance company, revenue cyclevendor, and/or other revenue cycle relatedroles.
Where You'll Work
Welcome to Mark Twain Medical Center, nestled in the breathtaking Sierra foothills, the heart of a vibrant and welcoming community!
Founded in 1951, we're more than just a 25-bed critical access hospital; we're a lifeline. As the only hospital in the county, we're committed to providing exceptional, comprehensive care to our surrounding communities. From the moment you step through our doors, you'll feel the warmth and dedication that defines our culture.
* A Broad Spectrum of Care: We offer a full range of inpatient acute care, outpatient services, and 24/7 emergency services, ensuring our community has access to the medical attention they need, when they need it most.
* Specialty Care Centers & Community Medical Centers: We extend our reach beyond the main hospital, bringing specialized expertise and convenient access to care directly to our community through our hospital and network of Specialty Care Centers.
* Collaborative Medical Staff: Our diverse and highly skilled medical staff represents a broad range of specialties, fostering a collaborative environment where knowledge is shared and innovation thrives. You'll be surrounded by experienced professionals dedicated to providing the highest quality medical care.
* A Life Beyond the Hospital: Imagine spending your weekends exploring the stunning natural beauty of the Sierra foothills, enjoying the peace and tranquility of a close-knit community, and raising a family in an area known for its great schools. At Mark Twain Medical Center, you'll find the perfect balance between a fulfilling career and a rewarding personal life.
One Community. One Mission. One California
Scheduling Specialist
Patient service representative job in Stockton, CA
The WelbeHealth PACE program helps seniors stay in their homes and communities by providing medical care and community-based services. We provide all-inclusive care for seniors including medical, dental, physical therapy, and much more. Our core values and participant focus lead the way no matter what. Our Scheduling Specialist is a critical team member who will ensure that Welbe participants receive care in a timely manner. The Scheduling Specialist's primary focus includes coordinating participant care, scheduling, and maintaining accurate team member availability for participant appointments. The Scheduling Specialist will also handle cancellations and rescheduling requests, reminder calls to participants regarding future appointments, and other administrative tasks as directed.
Essential Job Duties:
* Effectively coordinate the scheduling of participant appointments, including trouble-shooting conflicts or urgent needs, communicating with all stakeholders (staff, family, providers, etc.), and meeting appointment turn-around times as outlined in appointment scheduling protocol
* Address cancellation and rescheduling requests from both staff members and participants, ensuring that changes are appropriately handled and promptly communicated to all relevant parties
* Answer incoming phone calls, emails, and requests coming into the center as needed
* Appropriately screen, transfer, resolve, and dispose of calls expeditiously while adhering to all process and documentation standards
* Maintain and update team member schedule availability in source systems, ensuring that accurate information is reflected for all available time slots
* Send appointment confirmations and appointment reminders as outlined by department protocols, updating appointments as needed
Job Requirements:
* High school diploma or equivalency required
* Minimum of one (1) year of experience working in healthcare required
* Experience in data entry and multiple software platforms, including one (1) year of experience working with an Electronic Medical Record (EMR) · Excellent organizational and communication skills
* Bilingual English/Spanish preferred
Benefits of Working at WelbeHealth: Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.
* Medical insurance coverage (Medical, Dental, Vision)
* Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, sick time.
* Advancement opportunities - We've got a track record of hiring and promoting from within, meaning you can create your own path!
* And additional benefits
Salary/Wage base range for this role is $23.23 - $30.66 hourly + Bonus + Equity. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications.
Compensation
$23.23-$30.66 USD
COVID-19 Vaccination Policy
At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.
Our Commitment to Diversity, Equity and Inclusion
At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.
Beware of Scams
Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************
Auto-Apply